Hotpoint Gas Hob GC640IX User Manual

Operating Instructions  
HOB  
Contents  
GB  
Warnings, 2  
GB  
Installation, 3-6  
Positioning  
English,1  
Gas connection  
Data plate  
Burner and nozzle specifications  
Electrical connection, 7  
Description of the appliance, 8  
Overall view  
Start-up and use, 9-10  
Practical advice on using the burners  
Precautions and tips, 11  
General safety  
GC640IX  
GC640WH  
GC640BK  
GC751TX  
GC760FX  
GC750X  
GC730RTX  
GC640TIX  
GC750TIX  
GC641IX  
Disposal  
Recycling & Disposal Information  
Maintenance and care, 12  
Switching the appliance off  
Cleaning the appliance  
Gas tap maintenance  
Troubleshooting, 13  
After Sales Service, 14  
Repair Service and Information Desk  
Extended Warranties  
Genuine Parts and Accessories  
Guarantee, 15  
08448 24 24 24  
Please phone us on  
guarantee  
to activate your  
Installation  
! Before operating your new appliance please read this  
instruction booklet carefully. It contains important information  
for safe use, installation and care of the appliance.  
also be equipped with vents to allow gas to escape in the  
event of a leak. As a result LPG cylinders, whether  
partially or completely full, must not be installed or stored  
in rooms or storage areas that are below ground level  
(cellars, etc.). It is advisable to keep only the cylinder  
being used in the room, positioned so that it is not  
subject to heat produced by external sources (ovens,  
fireplaces, stoves, etc. ) which could raise the  
GB  
! Please keep these operating instructions for future  
reference. Pass them on to possible new owners of the  
appliance.  
Positioning  
! Keep packaging material out of the reach of children. It  
can become a choking or suffocation hazard (see  
Precautions and tips).  
temperature of the cylinder above 50°C.  
Fitting the appliance  
Gas and mixed hobs are manufactured with type X degree  
protection against overheating. The following precautions  
must be taken when installing the hob:  
! The appliance must be installed by a qualified professional  
according to the instructions provided. Incorrect installation  
may cause harm to people and animals or may damage  
property.  
• Kitchen cabinets adjacent to the appliance and taller  
than the top of the hob must be at least 600 mm from the  
edge of the hob.  
! This unit may be installed and used only in permanently  
ventilated rooms in accordance with British Standard Codes  
Of Practice: B.S. 6172 / B.S. 5440, Par. 2 and B.S. 6891  
Current Editions. The following requirements must be  
observed:  
• Hoods must be installed according to their relative  
installation instruction manuals and at a minimum  
distance of 650 mm from the hob.  
• Place the wall cabinets adjacent to the hood at a  
• The room must be equipped with an air extraction system  
that expels any combustion fumes. This may consist of a  
hood or an electric fan that automatically starts each time  
the appliance is switched on.  
minimum height of 420 mm from the hob (see figure).  
If the hob is installed beneath a  
wall cabinet, the latter must be  
situated at a minimum of 700 mm  
600mm min.  
above the hob (see figure).  
In a chimney stack or branched flue.  
(exclusively for cooking appliances)  
Directly to  
the Outside  
• The installation cavity should have the dimensions  
indicated in the figure.  
• The room must also allow proper air circulation, as air is  
needed for combustion to occur normally. The flow of air  
Fastening hooks are provided, allowing you to fasten the  
hob to tops that are between 20 and 40 mm thick. To  
ensure the hob is securely fastened to the top, we  
recommend you use all the hooks provided.  
555 mm  
3
must not be less than 2 m /h per kW of installed power.  
The air circulation system may  
take air directly from the outside  
by means of a pipe with an inner  
2
cross section of at least 100 cm ;  
A
55 mm  
the opening must not be  
vulnerable to any type of  
Examples of ventilation holes  
for comburant air.  
475 mm  
blockages.  
Adjacent  
Room  
Room to be  
Vented  
The system can also provide the  
air needed for combustion  
Hook fastening diagram  
indirectly, i.e. from adjacent rooms  
fitted with air circulation tubes as  
described above. However, these  
rooms must not be communal  
rooms, bedrooms or rooms that  
may present a fire hazard.  
Enlarging the ventilation slot  
between window and floor.  
Hooking position  
Hooking position  
for top H=20 mm  
for top H=30 mm  
• Liquid petroleum gas sinks to the floor as it is heavier  
than air. Therefore, rooms containing LPG cylinders must  
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Front  
! Check that the pressure of the gas supply is consistent  
with the values indicated in Table 1 (“Burner and nozzle  
specifications”). This will ensure the safe operation and  
longevity of your appliance while maintaining efficient  
energy consumption.  
GB  
Connection with a rigid pipe (copper or steel)  
! Connection to the gas system must be carried out in such  
a way as not to place any strain of any kind on the  
appliance.  
Hooking position  
Back  
There is an adjustable L-shaped pipe fitting on the  
appliance supply ramp and this is fitted with a seal in  
order to prevent leaks. The seal must always be replaced  
after rotating the pipe fitting (seal provided with  
appliance). The gas supply pipe fitting is a threaded 1/2  
gas cylindrical male attachment.  
for top H=40 mm  
! Use the hooks contained in the “accessory pack”  
• Where the hob is not installed over a built-in oven, a  
wooden panel must be installed as insulation. This  
must be placed at a minimum distance of 20 mm from  
the lower part of the hob.  
Connecting a flexible jointless stainless steel pipe to a  
threaded attachment  
Ventilation  
The gas supply pipe fitting is a threaded 1/2 gas cylindrical  
male attachment.  
To ensure adequate ventilation, the back panel of the  
cabinet must be removed. It is advisable to install the  
oven so that it rests on two strips of wood, or on a  
completely flat surface with an opening of at least 45 x  
560 mm (see diagrams).  
These pipes must be installed so that they are never  
longer than 2000 mm when fully extended. Once  
connection has been carried out, make sure that the  
flexible metal pipe does not touch any moving parts and  
is not compressed.  
! Only use pipes and seals that comply with current  
560 mm.  
national regulations.  
Checking the tightness of the connection  
! When the installation process is complete, check the  
pipe fittings for leaks using a soapy solution. Never use a  
flame.  
When installing the cooktop above a built-in oven  
without forced ventilation, ensure that there are air  
inlets and outlets for ventilating the interior of the  
cabinet adequately.  
Adapting to different types of gas  
To adapt the hob to a different type of gas other than  
default type (indicated on the rating plate at the base of  
the hob or on the packaging), the burner nozzles should  
be replaced as follows:  
1. Remove the hob grids and slide the burners off their  
seats.  
2. Unscrew the nozzles using a 7 mm socket spanner,  
and replace them with nozzles for the new type of gas  
(see table 1 “Burner and nozzle characteristics”).  
3. Reassemble the parts following the above procedure in  
the reverse order.  
Gas connection  
4. Once this procedure is finished, replace the old rating  
sticker with one indicating the new type of gas used.  
Sticker are available from any of our Service Centres.  
The appliance should be connected to the main gas  
supply or to a gas cylinder in compliance with current  
national regulations. Before carrying out the connection,  
make sure the cooker is compatible with the gas supply  
you wish to use. If this is not the case, follow the  
instructions indicated in the paragraph “Adapting to  
different types of gas.”  
Replacing the nozzles on separate “double flame “  
burners:  
1. remove the grids and slide the burners from their  
housings. The burner consists of 2 separate parts (see  
figure);  
When using liquid gas from a cylinder, install a pressure  
regulator which complies with current national regulations.  
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2. unscrew the burers with a 7 mm wrench spanner. The  
internal burner has a nozzle, the external burner has  
two (of the same size). Replace the nozzle with models  
suited to the new type of gas (see table 1).  
• Setting the burners to minimum:  
GB  
1. Turn the tap to the low flame position.  
2. Remove the knob and adjust  
the adjustment screw, which is  
positioned in or next to the tap  
pin, until the flame is small but  
steady.  
3. replace all the components by repeating the steps in  
reverse order.  
3. Having adjusted the flame to the required low setting,  
while the burner is alight, quickly change the position of  
the knob from minimum to maximum and vice versa  
several times, checking that the flame does not go out.  
Replacing the Triple ring burner nozzles  
4. Some appliances have a safety device (thermocouple)  
fitted. If the device fails to work when the burners are  
set to the low flame setting, increase this low flame  
setting using the adjusting screw.  
1. Remove the pan supports and lift the burners out of  
their housing. The burner consists of two separate parts  
(see pictures).  
2. Unscrew the nozzles using a 7 mm socket spanner.  
Replace the nozzles with models that are configured  
for use with the new type of gas (see Table 1). The two  
nozzles have the same hole diameter.  
5. Once the adjustment has been made, replace the seals  
on the by-passes using sealing wax or a similar  
substance.  
! If the appliance is connected to liquid gas, the regulation  
3. Replace all the components by completing the above  
operations in reverse order.  
screw must be fastened as tightly as possible.  
! Once this procedure is finished, replace the old rating  
sticker with one indicating the new type of gas used.  
Stickers are available from any of our Service Centres.  
! Should the gas pressure used be different (or vary  
slightly) from the recommended pressure, a suitable  
pressure regulator must be fitted to the inlet pipe (in order  
to comply with current national regulations).  
• Adjusting the burners’ primary air :  
Does not require adjusting.  
DATA PLATE  
Electrical  
see data plate  
connections  
This appliance conforms to the following  
European Economic Community directives:  
- 2006/95/EEC dated 12/12/06 (Low  
Voltage) and subsequent amendments  
- 2004/108/EEC dated 15/12/04  
(Electromagnetic Compatibility) and  
subsequent amendments  
- 93/68/EEC dated 22/07/93 and  
subsequent amendments.  
- 2009/142/EEC dated 30/11/09 (Gas) and  
subsequent amendments.  
- 2002/96/EC and subsequent  
amendments.  
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Burner and nozzle specifications  
GB  
Table 1  
Liquid Gas  
Natural Gas  
Burner  
Diameter Thermal  
Thermal By-pass Nozzle  
Flow*  
(g/h)  
Thermal Nozzle  
Flow*  
(l/h)  
power  
kW  
power  
kW  
1/100  
1/100  
power  
kW  
1/100  
(p.c.s.*)  
Reduced Nominal (mm)  
(p.c.s.*)  
(p.c.s.*)  
Nominal  
(mm)  
100  
100  
75  
(mm)  
86  
***  
**  
(mm)  
132 (H)  
122 (H)  
96  
Fast (R)  
0.70  
0.70  
0.40  
0.40  
1.50  
0.70  
0.70  
0.40  
3.00  
2.60  
1.65  
1.00  
3.30  
3.40  
1.50  
0.90  
39  
39  
28  
28  
61  
39  
39  
28  
218  
189  
120  
73  
214  
186  
118  
71  
3.00  
2.60  
1.65  
1.00  
3.60  
3.40  
1.50  
0.90  
286  
248  
157  
95  
Reduced Fast (RR)  
Semi Fast (S)  
80  
64  
Auxiliary (A)  
55  
50  
79 (6)  
103x2  
138 (H)  
88  
Triple Crown (TC)  
Ultrarapid (UR)  
Semi-Fishburner (SP)  
130  
100  
65x2  
91  
240  
247  
109  
65  
236  
243  
107  
64  
343  
324  
143  
86  
60  
Double Flame  
(DCDR Internal)  
30  
44  
74  
Double Flame  
(DCDR External)  
2 nozzle  
130  
1.50  
4.10  
61  
70x2  
298  
293  
4.10  
110x2  
390  
Nominal (mbar)  
Minimum (mbar)  
Maximum (mbar)  
28-30  
20  
35  
37  
25  
45  
20  
17  
25  
Supply pressures  
*
**  
***  
At 15°C and 1013 mbar - dry gas  
Propane P.C.S. = 50.37 MJ/Kg  
Butane P.C.S. = 49.47 MJ/Kg  
Natural P.C.S. = 37.78 MJ/m³  
RR  
RR  
A
RR  
A
S
A
S
S
S
S
S
SP  
SP  
DC  
TC  
UR  
TC  
A
GC730RTX  
GC750X  
A
GC751TX  
GC750TIX  
GC760FX  
A
RR  
TC  
R
S
S
S
GC640IX  
GC640WH  
GC640BK  
GC641IX  
GC640TIX  
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Electrical Connection  
! THIS APPLIANCE MUST BE EARTHED.  
! The wires in the mains lead are coloured in  
GB  
The hob is designed to work with alternating current,  
the supply voltage and frequency indicated on the  
rating plate (situated under the hob). Make sure that  
the local supply voltage corresponds to the voltage  
indicated on the rating plate.  
accordance with the following code:  
Green & Yellow  
Blue  
- Earth  
- Neutral  
- Live  
Brown  
As the colours of the wires in the mains lead may  
not correspond with the coloured markings  
identifying the terminals in your plug, proceed as  
follows:  
Connecting the supply cable to the mains  
electricity supply  
Connect the Green & Yellow wire to terminal marked  
For models supplied without a plug, fit a standard  
plug suitable for the load indicated on the rating  
plate, onto a cable and connect to a suitable socket.  
To connect direct to the mains supply, a double pole  
switch with a contact separation of at least 3mm  
suitable for the load and complying with current  
standards and regulations must be fitted between  
the appliance and the mains supply outlet.  
The green-yellow earth wire must not be interrupted  
by the switch.  
“E” or  
or coloured Green or Green & Yellow.  
Connect the Brown wire to the terminal marked “L” or  
coloured Red or Brown.  
Connect the Blue wire to the terminal marked “N” or  
coloured Black or Blue.  
FAILURE TO OBSERVE THE ACCIDENT-  
PREVENTION REGULATIONS RELIEVES THE  
MANUFACTURER OF ALL LIABILITY.  
Replacing the cable  
The supply cable must be positioned so that no part  
of it reaches a temperature of 50°C above room  
temperature. For installation above a built-under  
oven, the hob and the oven must be connected  
separately to the electricity supply, both for safetly  
reasons and for easy removal of the oven for repair,  
maintenance etc.  
Use a rubber cable of the type H05RR-F with a  
suitable cross section 3 x 0.75 mm².  
The yellow-green earth wire must be 2-3 cm longer  
than the other wires.  
DO NOT use adapters as they could cause  
overheating or burning.  
Before connecting to the power supply, make sure  
that:  
• the limiter switch and the domestic system can  
withstand the load from the appliance (see rating  
plate).  
• the supply system is efficiently earthed according  
to standards and laws in force.  
• the socket or double-pole switch are easily  
accessible when the appliance is installed.  
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Description of the  
appliance  
Overall view  
GB  
GAS BURNERS  
Support Grid for  
COOKWARE  
Control Knobs for  
GAS BURNERS  
Support Grid for  
COOKWARE  
GAS BURNERS  
Control Knobs for  
GAS BURNERS  
SAFETY  
DEVICES *  
Ignition for  
GAS BURNERS *  
GAS BURNERS differ in size and power. Use the  
diameter of the cookware to choose the most  
appropriate burner to cook with.  
GAS BURNER ignition* enables a specific burner  
to be lit automatically.  
SAFETY DEVICE* stops the gas flow if the flame  
• Control Knobs for GAS BURNERS adjust the size  
is accidentally extinguished.  
of the flame.  
Only available on certain models.  
*
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Start-up and use  
! The position of the corresponding gas burner or  
To turn on one of the rings, press the relative knob in  
all the way and turn it anti-clockwise to the high  
GB  
electric hotplate* is shown on every knob.  
setting  
. The burner is fitted with an electronic  
Gas burners  
igniter that automatically starts when the knob is  
pressed in.  
Each burner can be adjusted to one of the following  
settings using the corresponding control knob:  
Since the burner is equipped with a safety  
device, after lighting the burner keep the knob  
pressed in for about 2-3 seconds to allow the device  
which keeps the flame lit automatically to heat up.  
The selected burner can be regulated using the  
corresponding knob, as follows:  
Off  
Maximum  
Minimum  
Off  
To light one of the burners, hold a lit match or lighter  
near the burner and, at the same time, press down  
and turn the corresponding knob anti-clockwise to the  
maximum setting.  
Maximum  
Minimum  
Since the burner is fitted with a safety device, the  
knob should be pressed for approximately 2-3  
seconds to allow the automatic device keeping the  
flame alight to heat up.  
To switch off the burner, turn the knob in a clockwise  
direction until it stops (when reaches the “•” position).  
Practical advice on using the burners  
When using models with an ignition button, light the  
desired burner pressing down the corresponding  
knob as far as possible and turning it anticlockwise  
towards the maximum setting.  
To ensure the burners operate efficiently:  
• Use appropriate cookware for each burner (see  
table) so that the flames do not extend beyond  
the bottom of the cookware.  
! If a flame is accidentally extinguished, turn off the  
control knob and wait for at least 1 minute before  
trying to relight it.  
• Always use cookware with a flat base and a cover.  
• When the contents of the pan reach boiling point,  
turn the knob to minimum.  
To switch off the burner, turn the knob in a clockwise  
direction until it stops (when reaches the “•” position).  
Burner  
Ø Cookware Diameter (cm)  
Rapid (R)  
24 - 26  
16 - 20  
10 - 14  
The “separate double flame” burner*  
Semi-Rapid (S)  
This burner consists of two concentric burners which  
can operate either together or separately.  
Use of the double flame on the maximum setting  
gives a very high power which reduces cooking  
times with respect to conventional burners.  
Moreover the double flame crown provides a more  
uniform distribution of heat on the bottom of the pan,  
when using both burners on minimum.  
Auxiliary (A)  
Pans to be used on 60 cm hobs  
Burner  
Ø Cookware Diameter (cm)  
Reduced Rapid (RR)  
Semi-Rapid (S)  
24 - 26  
16 - 20  
10 - 14  
16 - 20  
24 - 26  
24 - 26  
10 - 14  
26 - 28  
To ensure that the double-flame burner is  
used to its full potential, never set the inside  
ring to minimum and the outside ring to  
maximum at the same time.  
Auxiliary (A)  
Semi-Fishburner (SP)  
Triple Crown (TC)  
Pots and pans of all sizes can be used. In the case  
of the smaller pots and pans we recommend the use  
of only the internal burner.  
Ultra Rapid (UR)  
Double Flame (DCDR internal)  
Double Flame (DCDR external)  
Pans to be used on 75 cm hobs  
There is a separate control knob for each of the  
“separate double flame” burners.  
The knob marked by the symbol  
external burner;  
operates the  
The knob marked by the symbol  
internal burner.  
operates the  
Only available on certain models.  
*
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! On the models supplied with a reducer shelf,  
remember that this should be used only for the  
Double flame internal (DCDR internal) burner when  
you use casserole dishes with a diameter under 12  
cm.  
In addition, the two burners can be used in tandem  
or speartely with cookware of different shapes and  
sizes:  
GB  
• Double burner for a fish-kettle or oval cookware  
(Fig.A).  
To identify the type of burner, refer to the designs in  
the section entitled, "Burner and Nozzle  
Specifications".  
• Double burner for a griddle or rectangular/square  
cookware with minimum dimensions of 28x28 cm  
(Fig.B)  
• Single burner for medium size cookware (diameter  
of 16-20 cm) (Fig.C).  
Practical Advice on Using the Half Fish-Kettle  
Burner *  
• NEVER use the double burner in the  
configuration represented in figure D.  
The two "Half Fish-Kettle" burners, are eliptic in form  
and can be turned up to 90°. This makes the  
cooktop more flexible in terms of how it can be  
used.  
Fig. A  
Fig. B  
To turn the two burners 90°, proceed as follows:  
• Make sure that the burners are cool;  
• Lift the burner completely out of its housing;  
• Replace it in its housing in the position desired;  
• Make sure that the burners are positioned  
correctly before use.  
Fig. C  
Fig. D  
Only available on certain models.  
*
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Precautions and tips  
! This appliance has been designed and manufactured  
in compliance with international safety standards. The  
following warnings are provided for safety reasons and  
must be read carefully.  
• Do not use unstable or deformed pans.  
Remove any liquid from the lid before  
opening it.  
GB  
• The appliance should not be operated by people  
(including children) with reduced physical, sensory or  
mental capacities, by inexperienced individuals or by  
anyone who is not familiar with the product. These  
individuals should, at the very least, be supervised  
by someone who assumes responsibility for their  
safety or receive preliminary instructions relating to  
the operation of the appliance.  
General safety  
This is a class 3 built-in appliance.  
Gas appliances require regular air exchange to  
maintain efficient operation. When installing the  
hob, follow the instructions provided in the  
paragraph on “Positioning” the appliance.  
These instructions are only valid for the countries  
whose symbols appear in the manual and on the  
serial number plate.  
• Do not let children play with the appliance.  
The appliance is not intended to be operated by  
means of an external timer or separate remote-  
control system.  
• The appliance was designed for domestic use inside  
the home and is not intended for commercial or  
industrial use.  
Disposal  
• The appliance must not be installed outdoors, even in  
covered areas. It is extremely dangerous to leave the  
appliance exposed to rain and storms.  
• When disposing of packaging material: observe local  
legislation so that the packaging may be reused.  
• The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment (WEEE), requires  
that old household electrical appliances must not be  
disposed of in the normal unsorted municipal waste  
stream. Old appliances must be collected separately  
in order to optimise the recovery and recycling of the  
materials they contain and reduce the impact on  
human health and the environment. The crossed out  
“wheeled bin” symbol on the product reminds you of  
your obligation, that when you dispose of the  
• Do not touch the appliance with bare feet or with wet  
or damp hands and feet.  
The appliance must be used by adults only for the  
preparation of food, in accordance with the  
instructions outlined in this booklet. Any other  
use of the appliance (e.g. for heating the room)  
constitutes improper use and is dangerous. The  
manufacturer may not be held liable for any  
damage resulting from improper, incorrect and  
unreasonable use of the appliance.  
appliance it must be separately collected.  
• Ensure that the power supply cables of other  
electrical appliances do not come into contact with  
the hot parts of the oven.  
Consumers may take their old appliance to public  
waste collection areas, other communal collection  
areas, or if national legislation allows return it to a  
retailer when purchasing a similar new product.  
All major household appliance manufacturers are  
active in the creation of systems to manage the  
collection and disposal of old appliances.  
• The openings used for ventilation and dispersion of  
heat must never be covered.  
• Always make sure the knobs are in the “”/“”  
position when the appliance is not in use.  
• When unplugging the appliance always pull the plug  
from the mains socket, do not pull on the cable.  
• Never carry out any cleaning or maintenance work  
without having detached the plug from the mains.  
• In case of malfunction, under no circumstances  
should you attempt to repair the appliance yourself.  
Repairs carried out by inexperienced persons may  
cause injury or further malfunctioning of the  
appliance. Contact a Service Centre (see  
Assistance).  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping  
the environment, Hotpoint reserves the right to use  
quality recycled components to keep down customer  
costs and minimise material wastage.  
Please dispose of packaging and old appliances  
carefully.  
• Always make sure that pan handles are turned  
towards the centre of the hob in order to avoid  
accidental burns.  
To minimise risk of injury to children, remove the door,  
plug and cut mains cable off flush with the appliance.  
Dispose of these parts separately to ensure that the  
appliance can no longer be plugged into a mains  
socket, and the door cannot be locked shut.  
• Do not close the glass cover (if present) when the gas  
burners are still hot.  
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Maintenance and care  
Switching the appliance off  
Gas tap maintenance  
GB  
Disconnect your appliance from the electricity  
supply before carrying out any work on it.  
Over time, the taps may become jammed or difficult  
to turn. If this happens, the tap must be replaced.  
! This procedure must be performed by a  
qualified technician authorised by the  
manufacturer.  
Cleaning the appliance  
! Do not use abrasive or corrosive detergents such  
as stain removers, anti-rust products, powder  
detergents or sponges with abrasive surfaces: these  
may scratch the surface beyond repair.  
! Never use steam cleaners or pressure cleaners on  
the appliance.  
• It is usually enough to wash the hob with a damp  
sponge and dry it with absorbent kitchen roll.  
• The removable parts of the burners should be  
washed frequently with warm water and soap and  
any burnt-on substances removed.  
• For hobs which ligth automatically, the terminal  
part of the electronic instant lighting devices  
should be cleaned frequently and the gas outlet  
holes should be checked for blockages.  
• Stainless steel can be marked by hard water that  
has been left on the surface for a long time, or by  
aggressive detergents containing phosphorus.  
After cleaning, rinse and dry any remaining drops  
of water.  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR PARTS GUARANTEE ON 08448 24 24 24  
12  
Troubleshooting  
It may happen that the appliance does not function properly or at all. Before calling the service centre for  
assistance, check if anything can be done. First, check to see that there are no interruptions in the gas and  
electrical supplies, and, in particular, that the gas valves for the mains are open.  
GB  
Problem  
Possible causes/Solution  
The burner does not light or the flame is not  
even around the burner.  
• The gas holes on the burner are clogged.  
• All the movable parts that make up the burner are  
mounted correctly.  
• There are draughts near the appliance.  
The flame dies in models with a safety device.  
• You pressed the knob all the way in.  
• You keep the knob pressed in long enough to activate the  
safety device.  
• The gas holes are not blocked in the area corresponding  
to the safety device.  
The burner does not remain lit when set to  
minimum.  
• The gas holes are not blocked.  
• There are no draughts near the appliance.  
• The minimum setting has been adjusted properly.  
The cookware is unstable.  
• The bottom of the cookware is perfectly flat.  
• The cookware is positioned correctly at the centre of the  
burner.  
• The pan support grids have been positioned correctly.  
If, despite all these checks, the hob does not function properly and the problem persists, call the nearest  
Customer Service Centre. Please have the following information handy:  
• The appliance model (Mod.).  
• The serial number (S/N).  
This information can be found on the data plate located on the appliance and/or on the packaging.  
! Never use unauthorised technicians and never accept replacement parts which are not original.  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR PARTS GUARANTEE ON 08448 24 24 24  
13  
Guarantee  
12 months Parts and Labour Guarantee  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for  
twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of  
either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to  
you.  
This guarantee is subject to the following conditions:  
- The appliance has been installed and operated correctly and in accordance with our operating and  
maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any  
person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
- Damage resulting from transportation, improper use, neglect or interference or as a result of improper  
installation.  
- Replacement of any consumable item or accessory. These included but not limited to: plugs, cables,  
batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
-
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-  
DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering  
your appliance with us and the parts being fitted by one of our authorised engineers. There will be a charge for  
our engineer’s time. To activate the extra parts warranty on your appliance, simply call our registration line on  
08448 24 24 24 (Republic of Ireland 01 230 0800)  
Extended Guarantees  
We offer a selection of protection plans that enable you to fully cover yourself against the expense of repair bills  
for the life of your policy. To find the ideal plan for you please call our advice line on 08448 226 226 (Republic  
of Ireland 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you experience  
any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service Hotline on 08448  
224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an  
engineer to call.  
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its working life than us – the  
manufacturer.  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in the country offering you access to 400 skilled telephone advisors and 1000  
fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 224 224  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee you  
must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17  
Recycling and Disposal Information  
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use  
quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the  
door, plug, and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure  
that the appliance can no longer be plugged into mains socket, and the door cannot be locked shut.  
03/2012 - 195097584.02  
XEROX FABRIANO  
GB  
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR PARTS GUARANTEE ON 08448 24 24 24  
16  

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