Hotpoint G310 User Manual

Instructions for Installation and Use  
Gas Hob  
Models G310 and G320X  
Introduction  
Your new hob is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has been  
installed in accordance with the installation instructions detailed in this booklet.  
To help make best use of your cooking equipment, please read this booklet carefully.  
The hob is designed specifically for domestic use and responsibility will not be accepted for use in any other installation.  
* The guarantee is subject to the provisions that the appliance:  
(a) Has been used solely in accordance with this booklet.  
(b) Has been properly connected to a suitable supply voltage as stated on the rating plate, attached to the  
appliance.  
(c) Has not been subjected to misuse or accident or been modified or repaired by any person other than the  
manufacturers authorised employee or agent.  
(d) Has been correctly installed.  
This appliance conforms with the following European Economic Community directives  
-
-
-
73/23/EEC of 19/02/73 (Low Voltage) and subsequent modifications.  
89/336/EEC of 03/05/89 (Electromagnetic Compatibility) and subsequent modifications.  
93/68/EEC of 22/07/93 and subsequent modifications.  
3
For Your Safety  
When used properly your appliance is completely safe but as with any gas product there are certain  
precautions that must be observed.  
PLEASE READ THE BELOW PRECAUTIONS BEFORE USING YOUR APPLIANCE.  
To maintain the efficiency and safety of this appliance, we recommend you do the following:  
- only call the Service Centres authorised by the manufacturer.  
- always use genuine spare parts.  
ALWAYS:  
NEVER:  
- make sure you remove all packaging and dispose of safely.  
- check the soundness of the appliance after it has been  
unpacked.  
- make sure you understand the controls before using the  
appliance.  
- keep children away from the appliance during use.  
- take care to avoid heat/steam burns when operating the  
controls.  
- attempt to install or repair the appliance without the  
assistance of qualified personnel.  
- store items above the appliance that children may attempt  
to reach.  
- heat up unopened food containers, as pressure can build  
up causing the container to burst.  
- use the appliance to heat up anything other than food.  
- use the appliance as a room heater.  
- make sure the controls are turned off when you have finished  
cooking and when not in use.  
- take care to avoid heat/steam burns when operating the  
controls.  
- disconnect from the power supply, and allow to cool, before  
cleaning or performing maintenance.  
- dry any items on the hob.  
- install the appliance next to curtains or other soft furnishings.  
- allow children to play with or tamper with the controls.  
- leave children unsupervised where cooking appliances are  
installed as all the cooking surfaces get hot during and after  
use.  
- refer servicing to a qualified appliance service engineer.  
- keep the hob clean as a build up of grease or fat from  
cooking can cause a fire.  
- store chemicals, foodstuffs or pressurised containers in or  
on the appliance, or in cabinets immediately above or next  
to the appliance.  
- follow the basic principles of food handling and hygiene to  
prevent the possibility of bacterial growth.  
- dry food thoroughly before frying and lower it slowly into the  
hot oil or fat. Frozen food in particular, will cause frothing and  
spitting if added too quickly.  
- use flammable or plastic items on or near the hob.  
- use adapters, multiple sockets and/or extension leads.  
- fill a deep fat frying pan more than 1/3 full of oil, or use a lid.  
DO NOT LEAVE UNATTENDED WHILE COOKING.  
- fry too much food at a time, especially frozen food. This  
only lowers the temperature or the oil or fat too much, resulting  
in greasy food.  
- keep outside of pans clean and free from streaks of oil or  
fat.  
- place pans centrally over the burner making sure handles  
are kept away from the edge of the hob and cannot be  
heated by other burners/pans.  
- pull on the appliance or the supply able to unplug it from  
the electrical outlet.  
- allow power cables of other appliances to come into contact  
with hot parts of this appliance.  
- keep any ventilation slots clear of obstructions.  
- expose the appliance to atmospheric agents, such as  
rain or sunlight.  
- operate the appliance with wet hands.  
- allow anyone to sit or stand on any part of the appliance.  
- use misshapen pans which may be unstable.  
- use round base woks directly on the pan supports.  
- use fish kettles or large preserving pans across two burners.  
- operate the appliance with wet parts of the body.  
- operate the appliance when barefoot.  
SAFETY ADVICE  
IMPORTANT - As with any cooking appliance there could be some fire risk attached to the heating of oil, particularly for  
deep fat frying. Cooking utensils containing oil must not be left unattended (eg. to answer the telephone) on or in close  
proximity to the cooking areas.  
IN THE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:  
1. Turn off the burners.  
2. Cover the pan with a fire blanket or damp cloth, this will smother the flames and extinguish the fire.  
3. Leave the pan to cool for at least 60 minutes before moving it. Injuries are often caused by picking up a hot pan and  
rushing outside with it.  
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of the extinguisher is likely to tip the pan  
over. Never use water to extinguish oil or fat fires.  
4
Know your Hob  
G320X  
G310X  
A
Rapid burner O 20-26  
Wok burner O 20-32  
A
C
Auxiliary burner O 10-14  
with reduction grid  
Controls  
How To Use Your Hob  
To turn on a cooking area, select the desired cooking  
area. Then turn the corresponding control anti-clockwise  
until the pointer is set to the maximum setting. Keep the  
control pressed in for approximately 3 seconds. When you  
release the control check that the burner stays lit.  
Then adjust the flame to the required setting. Full anti-  
clockwise position sets the burner to minimum.  
To turn off the cooking area, return the control to 0 and  
the cooking area is turned off.  
5
Practical Advice  
Using the burners  
To obtain the best results with the hob, several fundamental  
rules should be followed while cooking or preparing food.  
To obtain maximum efficiency from the burners, it is  
advisable to use only pans with a diameter that is  
suitable for the burner, so that the flame does not extend  
beyond the pan base (see following table).  
Use cookware with a flat bottom to make certain that the  
pot sets properly on the cooking area.  
Burner  
Diameter of the pan (in cm)  
from 6 to 14  
A. Auxiliary  
B. Semi-rapid  
C. Rapid  
from 15 to 20  
from 21 to 30  
D. Triple ring  
from 24 to 30  
When a liquid starts boiling, it is advisable to turn the  
flame down just enough to keep the liquid simmering.  
B u rn e r  
Ra p id  
D ia m e te r o f P a n  
2 0 - 2 6  
A u x ilia ry  
W o k  
1 0 - 1 4  
2 0 - 3 2  
6
Care and Cleaning  
Stainless steel can be stained if it remains in contact  
with highly calcareous water or aggressive detergents  
(containing phosphorous) for an extended period of time.  
It is recommended that these parts be rinsed thoroughly  
with water and then dried well. It is also a good idea to  
clean up any spills.  
Before cleaning or performing maintenance on your hob,  
disconnect it from the power supply.  
To extend the life of the hob, it should be cleaned  
carefully and thoroughly on a frequent basis, keeping in  
mind the following:  
The enameled parts must be washed with warm water  
without using abrasive powders or corrosive substances  
which could ruin them.  
The removable parts of the burners should be washed  
frequently with warm water and soap, making sure to  
remove caked-on substances.  
On hobs with automatic ignition, the end of the electronic  
ignition device must be cleaned carefully and frequently,  
making sure that the gas holes are not clogged.  
Greasing the Gas Valves  
Over time, the gas valves may stick or become difficult to  
turn. If this is the case, the must be cleaned on the inside  
and the regreased.  
N.B.: This procedure must be performed by a technician  
authorized by the manufacturer.  
Troubleshooting  
Before calling service for assistance, check through the  
following list, there may be nothing wrong.  
If the burner does not remain on when set to "Low".  
Check to make sure that:  
First of all, check to see that there are no interruptions in the  
gas and electrical supplies, and, in particular, that the gas  
valves for the mains are open.  
The gas holes are not clogged.  
There are no draughts near the cooking surface.  
The minimum has been adjusted correctly (see Installation  
section, "Minimum Regulation").  
If the burner does not light or the flame is not uniform  
around the burner.  
If the cookware is not stable.  
Check to make sure that:  
Check to make sure that:  
The gas holes on the burner are not clogged;  
All of the movable parts that make up the burner are  
mounted correctly;  
The bottom of the cookware is perfectly flat.  
The cookware is centered correctly on the burner .  
The support grids have not been inverted.  
There are no draughts around the cooking surface.  
If, despite all of these checks, the hob does not function  
properly and problem persists, call Hotpoint Service (see  
KEY CONTACTS, back page), informing them of:  
- The type of problem.  
- The abbreviation used to identify the model (Mod. ...) as  
indicated on the warranty.  
If the flame does not stay lit.  
Check to make sure that:  
You press the knob all the way in;  
You keep the knob pressed in long enough to activate  
the flame failure device.  
The gas holes are not clogged in the area corresponding  
to the flame failure device.  
IMPORTANT:  
Never call upon technicians not authorized by the  
manufacturer, and refuse to accept spare parts that are not  
original.  
7
Installation  
These measurements must absolutely be observed in  
These instructions are intended for the qualified technician  
installing the appliance in order to insure that the installation,  
adjustments and maintenance procedures are performed  
correctly and comply with the regulations currently in effect.  
Important: the hob must be disconnected from the  
power supply before making any adjustments or  
performing any maintenance, etc.  
so far as improper installation can cause the surrounding  
surface areas to overheat. It is recommended that the  
hob be installed at a distance of at least 55mm from the  
back wall or other vertical surfaces to ensure that the air  
circulates properly over the cooking area and to avoid  
overheating the surrounding surfaces. A seal or gasket  
is provided with the hob, make sure that it adheres  
properly to the bottom part of the frame of the hob.  
The seal must fit properly around the entire hob frame  
and especially along the corners in order to create a  
seal between the work top and the hob itself so as  
to prevent spills or splashes from leaking into the  
cabinet below.  
The gas hob is not provided with a combustion product  
discharge. It must be installed in a sufficiently ventilated space,  
in terms of the laws in force.  
The amount of air which is necessary for combustion must  
3
not be below 2.0m / h for each kW of installed power.  
The gas hob can be fitted into a worktop as illustrated below.  
The hob must be fixed into the worktop using the fixing  
clamps (see diagram).  
It is essential to install the hob on a totally flat surface. Any  
damage caused by incorrect fitting may alter the characteristics  
or impair performance.  
Insert the hob into the hole, pressing firmly around the frame  
to make it adhere to the counter top.  
GAS CONNECTION:  
Connect the hob to the gas cylinder or to the mains,  
according to the prescribed standards in force. Ensure  
beforehand that the hob is compatable to the type of gas  
available.  
Otherwise refer to section: 'Adaptation to Various  
Types of Gas'.  
Check that the feed pressure falls within the values  
described in the table: 'User Characteristics'.  
ISO 7/1  
Rigid or Semi-Rigid Metal Connection:  
Carry out the connection with fittings and metal pipes  
(even flexible pipes) NB.When the installation is complete,  
check for perfect sealing of the entire system by using a  
soapy solution.  
Adaptation to Various Types of Gas:  
Should the hob be pre-set to a different type of gas to that  
required/available, proceed as follows:  
DO NOT overtighten screw 'A', one turn maximum will  
be sufficient, after correctly fitting shaft 'B' into place  
(as shown above). Ensure that the supporting surface  
is perfectly even. Fit the appropriate expanded seal.  
The hob must not be subjected to strains caused by  
uneven supporting surfaces.  
- replace the injectors with those for the type of gas to be  
used (see table: 'User Characteristics'.  
- to adjust to the minimum, use a screwdriver on the screw  
placed on the tap, after turning the tap to its minimum  
position. For LPG (butane/propane) screw tight.  
8
Electrical Connection  
Electrical Connection  
Connecting the supply cord to the electrical mains:  
THIS APPLIANCE MUST BE EARTHED.  
The installation procedure must be carried out by a qualified  
electrician.  
The electrical safety of this appliance is guaranteed only if  
the appliance is correctly earthed in compliance with the  
standards of electrical safety.  
The hob must be connected to a double pole mains switch  
which must be installed between the appliance and the  
mains. The double pole mains switch must have a minimum  
of 3mm of space between the contacts, be sized to the  
load and comply with current regulations (the switch must  
not be able to disconnect the earth conductor).  
The manufacturer can under no circumstances be considered  
responsible for any damage that might occur due to incorrect  
earthing of the hob.  
The supply cord should conform to BS6004 conductor size  
4mm and must be positioned so that no part of it reaches  
a temperature of 50°C higher than room temperature.  
2
Before making the connection, make sure that:  
the limiter switch (fuse) and the residual wiring can support  
the appliance load (see the rating plate, below).  
the mains system is properly earthed in compliance with  
current regulations and provisions.  
there is easy access to the socket or the double pole  
mains switch after the appliance is installed.  
the isolation switch must not be positioned directly above  
the hob.  
IMPORTANT POINTS:  
Your hob is supplied with a special connection cable.  
If ever the cable is damaged it should be replaced by an  
authorised service engineer only.  
Disconnect the hob form the electrical supply before any  
work is carried out.  
IMPORTANT:  
If the hob is installed above a built-in oven, the electrical  
connection for the hob must be independent of that for the  
oven, both for safety reasons and to facilitate the removal of  
the oven for maintenance, repair etc.  
User Characteristics  
TYPE  
PRESSURE BURNER  
O INJECTORS  
CAPACITY  
CONSUMPTION  
3000W  
1000W  
3600W  
286l/h  
95l/h  
Natural Gas G20  
20  
Rapid  
Auxilliary  
Wok  
116  
79  
mbar  
343l/h  
137  
LPG  
G30/31 28-30/37  
mbar  
3000W  
1000W  
3600W  
218l/h  
73l/h  
Rapid  
Auxilliary  
Wok  
86  
50  
94  
262l/h  
9
After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts  
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest white  
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts  
and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on hand with  
help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover  
plans to give you total peace of mind.  
Repair Protection Plan  
-
FREE service repairs for a single Hotpoint appliance during the period  
of cover.  
Kitchen Cover  
-
FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
GB  
10  
Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or  
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your  
machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker  
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not for  
commercial or trade use).  
Has been properly connected to a suitable electrical supply voltage as stated on the appliance  
rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our  
own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to  
use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the plug and cut mains cable off flush with the appliance.  
Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains  
socket.  
GB  
11  
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete  
confidence in both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
February 2003 Part no. FP164 - 01  
COD. 1.002.65.0  

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