Heartland Bakeware 3800 3820 User Manual

1050 Fountain St. N., Cambridge, Ontario, Canada N3H 4R7  
Bus. (519)650-5775orFax(519)650-3773  
TollFreePhone1-800-361-1517  
TollFreeFax1-800-327-5609  
Model 3800-3820  
Model 3805-3825  
Installation and Operation Guide  
30” and 36” Gas Cooktop  
36” cooktop  
30” cooktop  
Note:  
Please  
read  
these  
instructions thoroughly before  
attemptingtoinstallthisunit.Failure  
to follow installation instructions  
will result in costly service calls.  
Note: This appliance can only be installed in the state  
of Massachusetts by a Massachusetts licensed  
plumber or gasfitter.  
®
CERTIFIED  
C
US  
Save these instructions for future use  
© 2005 HEARTLAND APPLIANCES INC.  
032205  
#39380  
ATTENTION INSTALLER: Leave this manual with appliance  
Table of Contents  
Metro / Legacy Cooktop  
Section 1: Installation & Assembly .............2  
Preparing the Installation Site.......................... 2  
Installation Clearances .................................... 2  
Installation / Clearance Diagrams .............. 3-10  
Exhaust Hood ................................................. 11  
Electrical Installation ...................................... 11  
Gas Line Installation....................................... 11  
Preparing the Cooktop for Installation .......... 12  
Section 2: Cooking Controls ......................13  
Cooktop Features........................................... 13  
Control Panel Graphic ................................... 14  
Section 3: Burner & Grill Operation ........15  
Lighting the Top Burners and Grill ................ 15  
Small Pot Ring / Trivet .................................. 15  
Grilling Guide................................................. 16  
Section 4: Care & Cleaning .......................17  
Porcelain – Legacy Series ............................ 17  
Stainless Steel – Metro Series ...................... 17  
Surface Burners ............................................ 18  
Nickel Plated Parts ....................................... 18  
Grill ................................................................ 19  
Section 5: Trouble Shooting .......................20  
Burner Set Up and Adjustment ..................... 20  
Power Failure Operation ............................... 21  
Gas Trouble Shooting .................................... 21  
Gas Trouble Shooting Chart .......................... 22  
Section 6: Reference ..................................23  
Accessories .................................................... 23  
Conversion Kits and Information ................... 23  
Parts Drawing and Description ..................... 24  
Section 7: Safety Guidelines ......................25  
Important Safety Instructions ........................ 25  
Exhaust Hood Safety .................................... 25  
Selecting the Proper Cookware .................... 26  
Safety Precautions ................................... 27-28  
Warning: If the information in this manual is  
not followed exactly, a fire or explosion may  
result, causing property damage, personal  
injury, or death.  
The use of a gas cooking  
appliance results in the  
production of heat and mois-  
ture in the room in which it is  
installed. Ensure that the  
kitchen is well ventilated.  
Keep natural ventilation holes  
open or install a mechanical  
device (mechanical extractor  
hood).  
Do not store or use gasoline or other flammable  
vapours and liquids in the vicinity of this or any  
other appliance.  
What to do if you smell gas  
Do not try to light any appliance.  
Do not touch any electrical switch. Do not  
use any telephone in your building.  
Immediately call your gas supplier from your  
neighbour’s phone. Follow the gas supplier’s  
instructions.  
Prolonged intensive use of the  
appliance may call for  
additional ventilation. Open a  
window. For more effective  
ventilation, increase the level  
of mechanical ventilation.  
If you can not reach your gas supplier, call  
the fire department.  
Installation and service must be performed by a  
qualified installer, service agency, or the gas  
supplier.  
- FOR YOUR SAFETY -  
Do not store or use gasoline or other flammable vapours or liquids in  
the vicinity of this appliance.  
Do not use the cooktop as a heater.  
Do not heat unopened glass or metal containers.  
Grease accumulation is the cause of many cooking fires.  
Do not attempt to extinguish a grease fire with water. Cover grease fires with a pot lid  
or baking soda.  
Avoid the use of aerosol containers near the cooktop.  
Note: This unit contains a pre-set regulator.  
Installation and Assembly  
These diagrams will outline the required opening  
Safety Instructions  
for your cooktop and clearances to cupboards,  
electrical outlets, and gas outlet locations are also  
illustrated. Site preparation can be made to have  
these utilities ready prior to receipt of the  
cooktop.  
Caution: To avoid mishaps during the installation  
phase, ensure power to receptacle and gas  
valve are off.  
Please check for any damage that may have  
occurred during shipping. In the unlikely event  
that you find any shipping damage, inform your  
dealer immediately!  
Legacy and Metro cooktops consist of the  
cooktop body and the backguard.  
Tools required for assembly:  
Installation Clearances  
Screwdriver Phillips/Robertson  
Utility knife  
Level  
Should the cooktop be installed adjacent to a  
refrigerator, it is important that there be a  
minimum of 5” (13 cm) of space between the  
two appliances for proper air circulation.  
You must have a qualified electrician con-  
nect the new range to be sure all electrical  
codes and regulations are observed except  
when range is equipped with a cord and plug.  
A qualified gas technician must install this  
appliance to ensure local installation codes  
and regulations are observed.  
Installation of cabinet storage space above the  
surface burners should be avoided to eliminate  
the risk of burns or fire by reaching over the  
surface burners.  
Your cooktop should be level for best cooking  
results. To verify, place a carpenter’s level on  
top of the cooking surface. If leveling is  
required, shim under cooktop.  
Preparing the Installation Site  
Find the appropriate clearance/installation  
diagram for your cooktop on the following  
pages. Diagrams include installations with an  
exhaust hood.  
See page 3 and 4 -for 30” Legacy  
See page 5 and 6 -for 36” Legacy  
See page 7 and 8 -for 30” Metro  
See page 9 and 10 -for 36” Metro  
2
Installation Diagram- 30” Legacy Cooktop Model 3800  
A
C
1
D
B
D2  
D3  
Air intake slots on  
underside of control panel  
must not be obstructed or  
covered.  
Dim  
30" Legacy Cooktop  
26 5/8" (68cm)  
Figure 1  
A
B
C
8 1/4" (21cm)  
29 3/4" (76 cm)  
Standard profile: 14 1/4"(36 cm)  
(as shown in diagram)  
D1  
D2  
D3  
low profile: 10 1/8" (26 cm)  
high back w/ shelf:  
28 1/4" (72cm)  
Table 1  
Clearances  
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”  
(see dim "J" in Table 2 on next page)  
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel  
must not be obstructed or covered.  
Electrical requirements:  
• Electrical hookup must be done by a licenced electrician  
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.  
Gas Requirements:  
• Gas hook-up must be done by a licensed gas fitter.  
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)  
• Connection: 1/2” NPT  
• An accessible manual shut off valve must be installed at the appliance.  
• Note: This unit contains a pre-set regulator  
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter  
3
Clearance Diagram- 30” Legacy Cooktop Model 3800  
An appropriate exhaust hood with a minimum of  
450 CFM is required on all 30" Legacy cooktops  
to ensure adequate and proper ventilation. For  
superior ventilation we recommend using a 36”  
hood, however a 30” hood is adequate.  
L
J
G
M
H
N1 N2  
K
I
O
Note: Support deck must be able to  
support a total weight of  
4 burner model: 175 lbs  
Figure 2  
Dim  
30" Legacy Cooktop  
G
H
I
Maximum 25" (63cm)  
Maximum 7 3/4" (21cm)  
30" (77 cm)  
Minimum 6" (15cm)  
left and right side  
J
K
L
13"(33cm)  
Specify Width of Hood  
24" (61cm)  
Note: If cooktop must stand beside a refrigerator, it is  
importantforproperaircirculationthattherebeatleast5(13  
cm) of space between the two appliances.  
M
30" min to 36" max (76-92cm)  
for standard and high back guard  
N1  
30" min to 32 "max (76-82cm)  
for low profile back guard  
N2  
O
18" (45cm)  
Table 2  
4
Installation Diagram- 36” Legacy Cooktop Model 3820  
C
B
Air intake slots on underside  
of control panel must not be  
obstructed or covered.  
Dim  
36" Legacy Cooktop  
26 5/8" (68cm)  
A
B
C
Figure 1  
8 1/4" (21cm)  
36" (91cm)  
Standard profile: 14 1/4" (36cm)  
(as shown in diagram)  
D1  
low profile: 10 1/8" (26 cm)  
D2  
D3  
high back w/ shelf:  
28 1/4" (72cm)  
Table 1  
Clearances  
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”  
(see dim "J in Table 2 on next page)  
• 0” Clearance to the back of the cooktop may be obtained when installing the appliance against a non-combustible  
wall or with the installation of our Splashback Kit. Responsibility for ensuring that the rear wall is non-combustible  
lies with the owner or end user. (check local building codes) - if wall behind cooktop is deemed combustible and  
our splashback kit is not installed, then the minimum spacing from the back of stove to nearest combustible wall is 6”  
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel must not  
be obstructed or covered.  
Electrical requirements:  
• Electrical hookup must be done by a licenced electrician  
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.  
Gas Requirements:  
• Gas hook-up must be done by a licensed gas fitter.  
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)  
• Connection: 1/2” NPT  
• An accessible manual shut off valve must be installed at the appliance.  
• Note: This unit contains a pre-set regulator.  
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter  
5
Clearance Diagram- 36” Legacy Cooktop Model 3820  
An appropriate exhaust hood with a minimum of  
900 CFM is required on all 36" Legacy cooktops  
to ensure adequate and proper ventilation. For  
superior ventilation we recommend using a 42”  
hood, however a 36” hood is adequate.  
L
J
G
M
H
N1 N2  
K
I
O
Note: Support deck must be able to  
support a total weight of  
Grill model : 200 lbs  
6 burner model: 220 lbs  
Dim  
36" Legacy Cooktop  
Figure 2  
G
H
I
Maximum 25" (63cm)  
Maximum 7 3/4" (21cm)  
36 1/4" (92cm)  
Minimum 6" (15cm)  
left and right side  
J
K
L
13"(33cm)  
Specify Width of Hood  
24" (61cm)  
Note: If cooktop must stand beside a refrigerator, it is  
importantforproperaircirculationthattherebeatleast5(13  
cm) of space between the two appliances.  
M
30" min to 36" max (76-92cm)  
for standard and high back guard  
N1  
30" min to 32" max (76-82cm)  
for low profile back guard  
N2  
O
Table 2  
18" (45cm)  
6
Installation Diagram- 30” Metro Cooktop Model 3805  
A
C
D1  
B
D2  
D3  
Air intake slots on underside  
of control panel must not be  
obstructed or covered.  
Figure 1  
Dim  
30" Metro Cooktop  
26 5/8" (68cm)  
A
B
C
8 1/4" (21cm)  
29 3/4" (76 cm)  
Standard profile:12 3/4"(32 cm)  
(as shown in diagram)  
D1  
D2  
D3  
low profile: 10 1/8" (26 cm)  
high back w/ shelf:  
28 1/4" (72cm)  
Table 1  
Clearances  
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”  
(see dim "J" in Table 2 on next page)  
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel must  
not be obstructed or covered.  
Electrical requirements:  
• Electrical hookup must be done by a licenced electrician  
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.  
Gas Requirements:  
• Gas hook-up must be done by a licensed gas fitter.  
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)  
• Connection: 1/2” NPT  
• An accessible manual shut off valve must be installed at the appliance.  
• Note: This unit contains a pre-set regulator.  
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter  
7
Clearance Diagram- 30” Metro Cooktop Model 3805  
An appropriate exhaust hood with a minimum of  
450 CFM is required on all 30"Metro cooktops  
to ensure adequate and proper ventilation. For  
superior ventilation we recommend using a 36”  
hood, however a 30” hood is adequate.  
L
J
G
M
H
N1 N2  
K
I
O
Note: Support deck must be able to  
support a total weight of  
4 burner model: 175 lbs  
Figure 2  
Dim  
30" Metro Cooktop  
G
H
I
Maximum 25" (63cm)  
Maximum 7 3/4" (21cm)  
30" (77 cm)  
Note: If cooktop must stand beside a refrigerator, it is important  
forproperaircirculationthattherebeatleast5(13cm)ofspace  
between the two appliances.  
Minimum 6" (15cm)  
left and right side  
J
K
L
13"(33cm)  
Specify Width of Hood  
24" (61cm)  
M
30" min to 36" max (76-92cm)  
for standard and high back guard  
N1  
30" min to 32" max (76-82cm)  
for low profile back guard  
N2  
O
18" (45cm)  
Table  
2
8
Installation Diagram- 36” Metro CooktopModel 3825  
C
B
Air intake slots on underside  
of control panel must not be  
obstructed or covered.  
Dim  
36" Metro Cooktop  
A
B
C
26 5/8" (68cm)  
8 1/4" (21cm)  
36" (91cm)  
Figure 1  
Standard profile:12 3/4" (32 cm)  
(as shown in diagram)  
D1  
D2  
D3  
low profile: 10 1/8" (26 cm)  
high back w/ shelf:  
28 1/4" (72cm)  
Table 1  
Clearances  
• Minimum distance between the cooktop and a side wall above the cooktop surface is 6”  
(see dim "J" in Table 2 on next page)  
• 0” Clearance to the back of the cooktop may be obtained when installing the appliance against a non - combustible wall or  
with the installation of our Splashback Kit. Responsibility for ensuring that the rear wall is non - combustible lies with the  
owner or end user. (check local building codes) - if wall behind cooktop is deemed combustible and our splashback kit is  
not installed, then the minimum spacing from the back of stove to nearest combustible wall is 6”  
• Depth of cutout must not exceed 25”. (see dimension G) Air intake slots on underside of control panel must not be  
obstructed or covered.  
Electrical requirements:  
• Electrical hookup must be done by a licenced electrician  
• 120 Volts 60Hz .375 kW 3 prong plug 5 ft-(1.5 m) power cord included.  
Gas Requirements:  
• Gas hook-up must be done by a licensed gas fitter.  
• Pressure requirements: Natural gas: 6” W.C. (min); LP gas: 11” W.C. (min)  
• Connection: 1/2” NPT  
• An accessible manual shut off valve must be installed at the appliance.  
• Note: This unit contains a pre-set regulator.  
• Natural Gas/Propane Conversion kits are available - must be done by a licensed gas fitter  
9
Clearance Diagram- 36” Metro Cooktop Model 3825  
An appropriate exhaust hood with a minimum of  
900 CFM is required on all 36" Metro cooktops  
to ensure adequate and proper ventilation. For  
superior ventilation we recommend using a 42”  
hood, however a 36” hood is adequate.  
L
J
G
M
H
N1 N2  
K
I
O
Note: Support deck must be able to  
support a total weight of  
Grill model : 200 lbs  
6 burner model: 220 lbs  
Figure 2  
Dim  
36" Metro Cooktop  
Maximum 25" (63cm)  
Maximum 7 3/4" (21cm)  
36 1/4" (92cm)  
G
H
I
Minimum 6" (15cm)  
left and right side  
J
Note: If cooktop must stand beside a refrigerator, it is  
importantforproperaircirculationthattherebeatleast5(13  
cm) of space between the two appliances.  
K
L
13"(33cm)  
Specify Width of Hood  
24" (61cm)  
M
30" min to 36" max (76-92cm)  
for standard and high back guard  
N1  
30" min to 32" max (76-82cm)  
for low profile back guard  
N2  
O
Table  
2
18" (45cm)  
10  
Models 3800/3820 and 3805/3825 gas  
cooktops must be electrically grounded in  
compliance with local codes. In the absence of  
local codes, the installation must conform with  
the National Electrical Code.  
Exhaust Hood  
An exhaust hood must be installed over your  
new appliance. (see fig. 2) Exhaust hoods to  
match the Legacy and Metro cooktops are  
available from your dealer. Our hoods are  
designed and built to complement your range’s  
visual appeal and performance.  
Disconnect the electrical supply and turn off the  
gas supply before servicing the appliance.  
Gas Line Installation  
Should you wish to install an exhaust hood of  
your own choice, ensure that the exhaust hood  
you purchase is the correct size and capacity for  
your Heartland cooktop. Please follow the  
exhaust hood manufacturers installation instruc-  
tions. When installing an after market exhaust  
hood over a Heartland cooktop we recommend  
that you use the clearances as shown in the  
clearance diagrams for exhaust hood installa-  
tions. See page 3-10.  
Gas requirements: 30” and 36” Heartland gas  
cooktop models can be operated with either  
natural gas or liquid propane (LP). The  
cooktops are set for either natural gas OR  
propane at the factory. A conversion kit may be  
purchased at a later time and installed on site  
should the need arise. The cooktop requires a  
½” NPT connector. Use minimum 5/8” diameter  
flexible line. Note: This unit contains a pre-set  
regulator.  
Venting Safety Guidelines:  
Installation must be completed in accordance  
with all local and national codes. Use only  
materials which conform to local codes in effect.  
Be sure the power is disconnected before doing  
any electrical work. All duct work must be  
metal. Do not use plastic duct. The hood should  
never be exhausted into a wall cavity or an attic  
where an accumulation of grease could become  
a fire hazard. When the installation is completed,  
turn on the fan and make sure that there are no  
obstructions in the line.  
The cooktop must be installed in compliance  
with local codes. In the absence of local re-  
quirements, the installation must conform with the  
National Gas Code.  
Note: Appliances installed in the state of Massachusetts:  
- This appliance can only be installed in the state of Massachusetts  
by a Massachusetts licensed plumber or gas fitter  
-This appliance must be installed with a three (3) foot / 36 inch  
long flexible gas connector  
-A “T” handle type manual gas valve must be installed in the  
gas supply line to this appliance  
During any pressure testing of the gas supply  
piping system, at test pressures equal to or less  
than 2.5 KPS, the cooktop must be isolated  
from the gas supply piping system by closing its  
individualmanualshutoffvalve.  
Electrical Installation  
Electrical requirements: standard 120 volts  
60 Hz .375 Kw volt receptacle, properly  
polarized, on it’s own line. Cooktops are  
supplied with a 3 prong 5 ft. (1.5 m) moulded  
plug cap power cord.  
The maximum propane/natural gas supply inlet  
pressure must not exceed 14” of water column.  
The minimum gas supply inlet should be at least  
6” of water column for natural gas or at least 11”  
of water column for LP gas.  
11  
Preparing the Cooktop for  
Installation  
8.  
Assemble the backguard. (See fig. 4)  
Locate the backguard at the back of the  
cooktop. Remove screws and backguard.  
Do not throw these screws away. They  
are required to reinstall the backguard.  
Line up holes in the backguard with the  
holes in the back of the cooktop.  
1.  
Carefully remove banding with metal  
shears. Caution: banding may be under  
pressure, wear gloves to protect hands  
from accidental cuts.  
Cooktop  
Backguard  
Assemble  
(fig. 4)  
2.  
3.  
Remove cardboard lid.  
On 30” models there are 2 individual  
boxed grates. Remove from packaging  
and inspect the grates for any damage to  
the finish. 36” models have 3 individual  
boxed grates. 36” grill models have 2  
grates.  
4.  
Remove remaining styrofoam packaging  
and the 4 corner pieces.  
9. If you are installing a 20” high profile  
backguard:  
Removing  
Cooktop from  
Packaging:  
(fig. 3)  
a. Unpackage.  
b. Secure 20” high profile back to the stove  
topusing:  
Cooktop  
3-large metal washers.  
3-small metal washers.  
3-stainless steel screws.  
c. Secure back panel to the 20” high  
profile back using:  
9-black sheet metal screws.(do not secure t  
he three bottom holes at this time)  
Cut-out  
handles  
5.  
With TWO people, carefuly lift the  
cooktop top from the box using the card-  
board support with the cut-out handles for  
lifting. (See fig. 3)  
6.  
7.  
Place cooktop on a solid table for removal  
of plastic bag and a final inspection of  
product.  
Check each burner to ensure that during  
shipping the burner pieces have not  
become dislodged from their proper  
position. See page 20 for proper  
positioning.  
d. Secure brackets (#3266-3 pcs.)to the 20”  
high profile back and stove top,using 6 black  
sheet metal screws.  
12  
Cooking Controls  
The cooking controls are located on the front of the cooktop. These controls offer an infinite  
number of heat settings for ease and accuracy in cooking. They have a range from 15,500 BTU  
(setting #5) to as low as 450 BTU (setting #1) Refer to page 14 (fig.6) or page 17 (fig.7) for details.  
Cooktop Features  
A. Burners feature 15,500 BTU (4.4kW)  
easy clean, sealed style, dual head  
C. Grill models feature two 7,500 BTU twin  
burners – for a total of 15,000 BTU.  
These are adjustable to as low as 1,000  
BTU. Front and back grill burners can be  
separated independently from each other.  
Push and turn controls to light each burner.  
The grill also has the same “auto-  
burners. The outer head is designed for  
high temperature, heavy duty jobs. The  
inner head is more suited for low temper-  
ature requirements, such as sauces and  
melting chocolate. Output is adjustable to  
as low as 450 BTU.  
reignition” feature as the top burners.  
B. Gas burner controls allow for an infinite  
selection of cooking temperatures. Push  
and turn style controls are positioned at  
the front of the cooktop for easy access.  
All models feature “auto-reignition”  
Should the flame go out for any reason,  
the igniter automatically begins to  
spark to reignite the burner.  
A
C
Cooking Controls  
B
(fig 5)  
13  
Control Panel Graphic  
(fig 6)  
These illustrations show the control panel layout of each model. The Legacy is shown, however,  
the Metro has a similar layout.  
4 burner - top illustration  
6 burner - middle illustration  
4 burner & grill - bottom illustration  
14  
Burner and Grill Operation  
Small Pot Ring / Trivet  
Lighting the Top Burners and  
Grill  
Pot ring support is used when cooking on top  
burners while using a small pot. The trivet fits  
on any burner. Each channel fits on one of 4  
fingers on the burner grate. (see fig 8 )  
Cooktop is equipped with a spark ignition  
system that is electrically operated. Pushing  
in and turning the knob to any position will  
light the burner. When the knob is turned, a  
distinct clicking noise will be heard. After the  
burner lights, the clicking noise will stop.  
Note: When lighting any one burner, all  
burners will spark, but only the burner  
selected will light. All models feature “auto-  
reignition” – should the flame go out for any  
reason, the igniter automatically begins to spark  
to re-ignite the burner. See “Reference” section  
formanuallighting  
procedure.  
(fig 8)  
Propane Stoves: a slight pop or flash may  
occur at the burner ports for a few seconds  
after the burner has been turned off. This  
“extinction pop” is normal for propane gas.  
This channel fits on a finger  
on the burner grate.  
Note: Incorrect burner alignment will produce  
a potentially dangerous flame and poor burner  
performance. (refer to fig 11)  
Dials  
Grill - left dial  
Burner - right dial  
(fig 7)  
15  
Grilling Guide  
(For 36” units with grill feature)  
Generally we recommend preheating the grill 10 minutes on high. This provides a more even  
heating of the grill. Then follow the guide below.  
When grilling roasts and thick meats sear on high then reduce heat to allow food to cook through-  
out and not burn. Turn meats once after juices appear on the surface. Flare-ups will naturally  
occur when fat falls on the flame so do not leave unattended. Until flaming subsides reduce heat  
and use a long handled spatula or tongs to move meat to a different area of grill. Brush BBQ  
sauces on during last few minutes of grilling.  
Meat  
Cut  
Flame Size  
Thickness  
Approximate Cooking  
(in minutes)  
Time  
Inches Cent.  
& Comments  
Beef  
Steaks  
High  
¾-1  
2
5-7 total, turning once  
Ground beef patties  
Medium  
Medium  
¾
2
8-15 total, turning once &  
cooking until well done  
5-10, turning once  
Pork  
Hot dogs  
Pork chops or kabobs  
Medium to sear each ¾-1  
side; then low  
2
2
5/side to sear; then 30-40  
or until no longer pink  
5-7 total, turning once  
Lamb  
Lamb chops or kabobs High  
¾-1  
Chicken Chicken parts, with  
bone and skin  
Medium to brown;  
then low to finish  
Medium to brown;  
then low to finish  
Medium  
5/side to brown; then 30-  
40 until juices run clear  
5/side to brown; then 10-  
20 until no longer pink  
8-10 total or until it flakes  
with fork  
Boneless, skinless  
breasts  
Fish  
Whole or steaks  
¾-1  
2
Boneless fillets  
Until it flakes with  
fork  
5-10 total  
Lobster tails, thawed  
8-10 total  
16  
Care and Cleaning  
Stainless Steel – Metro Series  
Porcelain – Legacy Series  
DO NOT USE A STEEL WOOL PAD. It will  
scratch the surface. Care should be taken  
when cleaning any stainless steel surface.  
Start with a soapy water solution and damp  
cloth, rinse, then dry. Increase the strength of  
the cleaning solution, by small increments, if  
required. If food byproducts remain, try a  
general kitchen cleaner , such as Fantastik,  
Simple Green or Formula 409. For hard to  
clean soil, use a stainless steel cleaner , such  
as Bon-Ami, Cameo, or Bar Keepers Friend.  
Apply cleaner with a damp sponge, rinse  
thoroughly, and dry. Always scrub in the  
direction of the grain and follow manufactur-  
ers cleaning instructions on labels.  
Keeping it clean  
The porcelain is very serviceable and simple  
to clean, but because it is glass, it will not  
withstand rough handling or abuse. Never  
place a cold wet cloth on a hot porcelain  
surface. Porcelain is glass and sudden changes  
in temperature may cause cracking. To clean  
porcelain surfaces, use warm, soapy water,  
glass cleaner or non abrasive cleaner and a  
soft cloth. Avoid abrasive cleaners.  
If any acid based food or liquid, such as lemon  
juice or tomato juice, is spilled on the  
cooktop, wipe it at once to prevent staining.  
Depending on level of acidity, some minor  
discoloration may occur.  
17  
Surface Burners  
Nickel Plated Parts  
Top burners require little care other than to  
wipe off the head of each burner. If a boil  
over occurs, the burner part can be easily  
lifted out so burner port holes can be cleaned  
in hot soapy water with a soft brush. There  
are no bolts or screws to remove. The igniter  
must also be kept clean to ensure quick  
positive starts. For normal or everyday  
cleaning of light spills, wipe the burner parts  
with a damp cloth. For heavy duty cleaning—  
cooked spills, oil stains, etc., scrub with a tub  
and tile type of cleaner. Rinse thoroughly after  
every cleaning operation. Wipe away excess  
water . Avoid using abrasives on the burner  
base, as they may damage the finish. Remove  
all water from the burner ports before lighting  
the burner (water in ports will lead to random  
sparking)  
These may be cleaned with any non abrasive  
chrome and metal polish or Windex and a soft  
cloth. If any acid based food or liquid, such  
as lemon juice or tomato juice, is spilled on  
the cooktop, wipe it at once to prevent stain-  
ing.  
Inner burner head  
Outer burner head  
Note: When replacing, be sure the tab is  
locked securely in position on the burner base  
otherwise random sparking and uneven flame  
will occur. (fig 9)  
Burner ring  
Cross ring -brass  
Important: tab must  
be locked in position  
on the burner base  
Burner base  
Surface Burner  
(fig 9)  
18  
Grill  
The easiest way to clean the grill is immedi-  
ately after cooking. First, turn the control  
valves to the OFF position. ( “O” )  
Do not handle the porcelain.  
Wearing an oven mitt, to protect hands from  
the heat and steam, dip a barbecue brush in tap  
water. Scrub the hot grill. Steam created as  
the water contacts the hot grill assists the  
cleaning process by softening any food  
particles.For further cleaning the grill may be  
cleaned in the sink , after it has cooled off.  
The steel mesh located under the grill can be  
removed and cleaned.All grill parts are  
dishwasher safe.  
B
A
D
The grill burners must be removed before  
panels “A”, “B”, “C”, and “D” can be re-  
moved. (fig 10) To remove, loosen the screw  
located in the middle of the two burners. The  
burners can now slide off the orifices, lifted  
out, and placed on top of the unit. There is  
approximately 6–8”  
C
(fig 10)  
(15 – 20 cm) of ignitor wire with the burner.  
(When installing the burners back into  
position, thread the excess igniter wire back into  
the hole.)  
Remove panels “A”, “B”, “C”, and “D”, and wash (dishwasher safe). To replace panels, follow  
above instructions in reverse order (please note that panels “B” and “C” are interchangeable) -  
However, the cut out must face in direction shown.  
Excessive Flare Ups and Flaming  
Occasionally grease drippings ignite. These drippings will create minor puffs of flame for a second or  
two. This is normal when coking on a barbecue. You may find it handy to have a spray bottle filled  
with water to lightly spray the flare-up.  
If the flame becomes excessive, remove the food from the grill. Lower the heat setting. Replace the  
food when the flare-up subsides. To prevent flare-ups from happening, trim the fat from around the  
edges of steaks and chops, use hamburger that is lean, remove the fat that is on poultry, etc.  
When turning any kind of meat or poultry, the melted fat will drop onto the mesh and it may create a  
flare-up. If this happens, use a long handled spatula to move the food to another area.  
DO NOT leave the grill unattended while it is turned on.  
19  
Trouble Shooting  
Burner Set Up and Adjustment  
The cooktop was carefully set up and  
inspected at the factory but some final  
adjustments may be necessary once the unit is  
installed.  
Important: ensure burner rings are assembled  
properly  
3.  
Check the quality of the flame. The  
burners should have a steady, relatively  
quiet flame with a ½” (13mm) sharp blue  
inner cone. There should be no yellow  
flame. The outer flame should have a 2  
½” (64mm) sharp blue cone. (see fig 11)  
Ifrandomsparkingoccursaftertheburner  
lightsorthereisunevenflamefromthe  
burnerorthereis aflamefromunderthe  
burnertrimring,(seefig11)thecauseis  
thebrassburnerringisnotproperly  
positionedontheburnerbase. Please  
refer to page 16 for proper burner  
assembly.Sometickingisnormalfrom  
timetotime.  
1.  
First, check to ensure there are no gas  
leaks. Propane and natural gas have a  
very distinct odour which is easily detected  
by the human nose. If in doubt, soak each  
pipe joint with soapy water and look for  
bubbles. Do not use an open flame for  
testing.  
2.  
Check that all controls are operating  
properly by lighting each of the burners.  
Turn the burners on by pushing in and  
turning counter clockwise. Test them on  
low, medium, and high settings.  
You should now be “cooking with gas”. If not,  
refer to the gas trouble shooting section later  
in this manual.  
Improper Flame  
Proper Flame  
Outer cone  
Flames uneven  
(fig 11)  
Inner cone  
Flame  
present  
under burner  
ring.  
20  
Power Failure Operation  
Gas Trouble Shooting  
Electricity to the cooktop only powers the auto If you smell gas:  
ignition. If electrical power is interrupted,  
meals can still be cooked on the top burners of Finding a gas leak is not a “do it yourself”  
your cooktop. Follow these simple directions  
to manually light the burners.  
procedure. If you smell gas, turn off the  
supply of gas to the range and call for service.  
Caution: Make sure your hands and clothing  
are clear of the burner when lighting it!  
If you have other problems:  
Before any component is replaced, follow this  
four-step check list. Then consult “Gas  
Trouble Shooting Chart” on the next page.  
Manually Lighting the Burners  
1.  
2.  
Remove cast grate, for unobstructed  
access to the burner head.  
Hold a flame source to the outside burner  
head. We recommend a barbecue lighter  
as a flame source (see fig. 9)  
Push in and turn the corresponding control  
knob to the medium setting.  
After the burner lights, adjust flame size as  
required.  
1.  
2.  
3.  
Be sure problem is not due to improper  
operation.  
Check basic adjustments – correct  
pressure, dirt in the line, etc.  
Ensure correct gas setting used. Setting  
should be set for either propane or  
natural gas.  
If gas pressure and all adjustments seem  
correct, use the following chart to help  
identify the problem and/or malfunctioning  
component.  
3.  
4.  
5.  
4.  
Carefully replace cast grate. Keep fingers  
clear of the flame.  
Manually Lighting the Grill  
1.  
2.  
Remove porcelain grill.  
Place a flame source (barbecue lighter)  
through the mesh near the back of the grill  
burner. Turn the back control to the  
medium position (3).  
3.  
Repeat this for the front grill burner.  
If you still require help...  
Contact your dealer and/or service techni-  
cian. Should you still require help, see  
the “Reference” section on how to contact  
Heartland Appliances.  
Do not attempt to light front burner by  
using the lit back burner.  
Please note that the “auto reignition” feature  
will not function without electricity.  
21  
Gas Trouble Shooting Chart  
Problem  
Cause  
Remedy  
No sparks when any  
control knob is turned to  
“light”  
Check electrical supply to spark  
module with voltmeter - replace  
module  
No power to spark module -  
module switch faulty  
Check high voltage wires carefully  
for loose connections or pinches  
in the wires; if connections are  
tight, replace high voltage wire  
No sparks when one or  
some control knob(s) is  
(are) turned to “light”  
Re-ignition electrode controlled  
by knob switch is grounded or  
has a high resistance leak  
Sparking occurs at  
electrodes when all  
control knobs are turned short in switch lead  
off  
Check all switch lead connections  
for looseness and wires for  
damage  
Disconnected switch lead or  
High resistance or open  
connection between spark  
output terminal and H.V. wire  
receptacle (spark will jump  
small gap but sensing current  
will not)  
Push receptacles firmly onto all  
terminals  
Check positioning of shrink  
sleeving on receptacle – should  
be flush with end of receptacle –  
trim if necessary  
All burners that are  
turned on have lighted  
Defective module  
Replace module  
but electrodes are still  
sparking  
Ground/Earth lead to module  
disconnected or cooktop  
chassis not properly connected  
to ground/earth by  
Check ground/earth connection of  
range chassis and ground/earth  
lead connection to module  
ground/earth lead or through  
third prong of power cord plug,  
combined with reversed power  
supply polarity  
Flame jetting off outer  
head burner ring or inner  
head burner ring  
Reduce size of air shutter opening  
until flame is no longer jetting off  
burner head  
Too much air  
Pots too large  
Reduce size of air shutter opening  
until flame is no longer jetting off  
burner head.(Flame jetting off  
burner)  
Nuisance sparking when  
one or both grill burners  
are on  
Too much air  
Pots too large  
Burners not properly  
assembled  
Re-assemble burners ensuring  
notches line up with groves  
Nuisance sparking  
22  
Reference  
Propane/NaturalGas Conversion  
Kits and Information  
Accessories  
Wok Ring #3389  
The Metro and Legacy ranges are ordered  
from the factory pre-set for either natural gas  
or propane. They can be converted after  
installation by converting the pressure regula-  
tor and replacing the orifices in the valves and  
burners with the appropriate orifice kit.  
Stainless steel 9” diameter ring manufactured  
to fit standard size woks. The wok ring is  
designed to fit into the grate fingers of Metro  
and Legacy series ranges. (fig 11)  
How to order conversion kits:  
Kits can be ordered from your dealer or  
directly from Heartland Appliances. For more  
information please call our order desk:  
(519) 650-5775 or Fax (519) 650-3773.  
Note: Gas conversions must be performed by  
a qualified gas technician.  
(fig 11)  
Legacy/Metro Griddle Kit #3809  
Support is stainless steel for long lasting and  
easy clean up. The griddle plate is ribbed on  
one side for grilling and holds excess grease  
while cooking. Flat side of griddle plate  
suited for pancakes and similar foods. (fig 12)  
If you still require help...  
Heartland Ranges contain standard electrical  
components available from your dealer or Heart-  
land Appliance Inc.  
In case repair is required, consult your dealer  
for an appliance repair depot near you. For  
warranty service, please call your dealer first or  
call Heartland, if necessary.  
Business (519) 650-5775 Fax (519) 650-3773  
Toll Free Telephone 1-800-361-1517  
Toll Free Fax 1-800-327-5609  
(fig 12)  
Splashback kit #3801 (30”) & #3802 (36”)  
Spashback kit required for models with 0”  
clearance to combustible rear walls. Kit  
contains stainless panels for Metro series and  
coloured porcelain panels for Legacy series.  
Kit also includes two warming racks which  
mount 20” above the stove top on the  
splashback.  
Have your serial number, model, and date of  
purchase information ready. Without this  
information, service response may be delayed  
and replacement parts or diagnosis may be  
incorrect.  
For warranty coverage, see warranty statement.  
23  
Parts Drawing & Description  
(fig 12)  
3483  
3486  
3660  
3662  
3484  
3664  
3364  
3663  
3661  
3457  
3350  
3665  
3680  
3350  
3364  
3457  
3483  
3484  
3486  
3660  
3661  
3662  
3663  
3664  
3665  
3680  
Double cast grate  
Grill  
Small pot ring  
Chrome Control knob  
Commercial Knob - Black- W/Screening  
Commercial Knob Chrome Bezel  
Dual burner inner head D - black  
Dual burner inner base D - brass  
Dual burner outer head D - black  
D Dual Burner cross ring - brass  
Dual burner trim ring D - black  
D Dual burner outer base  
Electrode C/W 900 mm lead  
24  
Safety Guidelines  
For a more comprehensive list of safety guidelines and precautions please refer to Appendix  
A: Safety Precautions.  
Important Safety Instructions  
Exhaust Hood Safety  
1.  
Proper Installation - Be sure your appli-  
ance is properly installed and grounded by  
a qualified technician.  
Caution: Do not store items of interest to  
children in cabinet above the cooktop or on  
top of cooktop cabinet. Children climbing on  
cooktop to reach items could be seriously  
injured.  
2.  
3.  
Never use appliance for warming or  
heating the room.  
1.  
Clean exhaust hood frequently – grease  
should not be allowed to accumulate on  
hood or filter. See “Hood Operation  
Instructions” for more details.  
Children should not be left alone or unat-  
tended in area where appliance is in use.  
They should never be allowed to sit or  
stand on any part of the appliance.  
2.  
When flaming foods under the hood, turn  
the fan off. An operating fan may spread  
the flame.  
4.  
5.  
Wear proper apparel – loose fitting or  
hanging garments should never be worn  
while using the appliance.  
User servicing – do not replace any part of  
the appliance unless specifically recom-  
mended in the manual. All other servicing  
should be referred to a qualified technician.  
6.  
7.  
8.  
Storage on appliance – flammable materi-  
als should not be stored on or near surface  
units.  
Do not use water on grease fires –  
smother fire or flame or use dry chemical  
or foam-type extinguisher.  
Use only dry potholders – moist or damp  
potholders on hot surfaces may result in  
burns from steam. Do not let potholder  
touch hot heating elements. Do not use a  
towel or other bulky cloth.  
25  
Selecting the Proper Cookware  
4.  
5.  
Use utensils with tight fitting lids to retain  
heat, odors, and steam. Lids also enable  
food to be prepared with less water,  
thereby retaining the vitamin content.  
Utensils will affect the overall safety and  
performance of cooktop cooking. It is impor-  
tant to select them carefully. An improperly  
selected utensil will not cook efficiently or  
evenly. For best results, follow these guide-  
lines:  
Use cooking vessels that are clean and  
dry.  
1.  
Use medium to heavy gauge metal  
cookware with flat and smooth bottoms  
for greatest efficiency. Aluminum and  
sandwich stainless steel utensils conduct  
heat quickly. Cast iron and especially glass  
or ceramic cookware are slower to heat.  
Glass or ceramic cookware should only  
be used as recommended by the  
cookware manufacturer.  
Important  
Do not use undersized utensils with unbal-  
anced handles. These can tip easily. See  
“Burner and Grill Operation” section for  
information on small pot support ring  
(trivet).  
Use of utensils having rough bottoms can  
result in permanent damage to the top  
edges of the porcelainized grates.  
2.  
Avoid using pots and pans with rounded  
(concave or convex) or uneven bottoms,  
or cookware that warps under heating.  
The bottom of the utensil should touch all  
grate support fingers evenly. Utensil  
flatness can also be checked by placing a  
straight edge (ruler) against the bottom of  
the cooking vessel. There should be no  
gap between the straight edge and the  
utensil bottom. Utensils, whether full or  
empty, should never rock on the grates. A  
rounded utensil is more unstable and may  
cause scorching or burning of food due to  
uneven heating.  
Large utensils may cause burner  
flames to spread and curve around  
edge of utensil. Turn heat down to  
reduce flames.  
Large utensils may cause flames to be  
smothered and result in reignition to  
commence. Do not use these utensils  
if flames flutter and escape burners.  
We recommend pots no larger than 11”  
3.  
Match the utensil to the cooking process.  
Best cooking results are usually achieved  
when utensils are nearly full. Choose the  
utensil size accordingly. Specialty  
cookware such as woks, pressure cook-  
ers, canning madules, and deep fat fryers  
must be carefully chosen to ensure that  
they meet all safety guidelines contained in  
thismanual.  
26  
Safety Precautions  
Set the burner control so that the flame  
heats only the bottom of the pan and does  
not extend beyond the bottom of the pan.  
Excessive flame is hazardous. The high BTU  
burners can easily melt cookware handles.  
Foods for frying should be as dry as  
possible. Frost on frozen food or moisture on  
fresh foods can cause hot fat to bubble up and  
over the sides of the pan.  
Use the least possible amount of fat for  
effective shallow or deep fat frying. Filling  
the pan too full of fat can cause spillovers  
when food is added.  
Hold the handle of the pan, using a dry  
potholder, to prevent movement of the utensil  
when stirring or turning food.  
Always heat fat slowly, and watch as it  
heats.  
Use a deep fat thermometer whenever  
possible to prevent overheating fat beyond the  
smoking point.  
Never leave the burners unattended at high  
flame settings. Boilovers cause smoking and  
greasy spillovers that may catch on fire. If the  
burner flames are smothered by a severe  
boilover, which affects the igniter, unburned  
gas will escape into the room.  
Never try to move a pan of hot fat. Wait  
until the fat is cool.  
When using glass cookware, make sure it is  
designed for cooktop use.  
Do not let pot holders come near open  
flames when lifting cookware. Do not use a  
towel or other bulky cloth in place of a pot  
holder.  
If a combination of oils or fats will be used  
in frying, stir together before heating or as fats  
melt slowly.  
Do not leave any items on the cooktop.  
The hot air from the vent may ignite flamma-  
ble items and will increase pressure in closed  
containers, which may cause them to burst.  
To minimize the possibility of burns,  
ignition of flammable materials and spillage,  
turn cookware handles toward the side or back  
of the cooktop without extending over adjacent  
burners.  
Keep all plastics away from the burners.  
Never block the vents (air openings) of the  
cooktop. They provide the air inlet and outlet  
that are necessary for the cooktop to operate  
properly with correct combustion. Air  
openings are located on the bottom of the front  
control panel.  
Do not leave plastic items on the cooktop  
they may melt if left too close to the vent.  
To avoid the possibility of a burn, always  
be certain that the controls for all burners are  
at the OFF position and all grates are cool  
before attempting to remove them.  
Always turn the burners to OFF before  
removing cookware.  
When flaming foods are under the hood,  
turn the fan off. The fan, if operating, may  
spread the flames.  
Carefully watch foods being fried at a high  
flame setting.  
CON’T  
27  
Grease is flammable. Let hot grease cool  
before attempting to handle it. Avoid letting  
grease deposits collect in the container under  
the cooktop burners or the grill. Clean these  
areas after each use or boilover.  
For proper lighting and performance of  
the burners keep the burner ports clean.  
It may be necessary to clean these when  
there is a boilover or when the burner does  
not light, even though the electronic ignitors  
click.  
Clean the cooktop with caution. Avoid  
steam burns; do not use a wet sponge or cloth  
to clean the cooktop while it is hot. Some  
cleaners produce noxious fumes if applied to a  
hot surface. Follow manufacturer’s  
directions.  
Do not use the grill for cooking exces-  
sively fatty meats or products which  
promote flare-up.  
DO NOT use cookware on the grill.  
If cooktop is located near a window, do  
not hang long curtains that could blow over  
the burners and create a fire hazard.  
Be sure all the controls are turned off  
and the appliance is cool before using any  
type of aerosol cleaner or cooking spray on or  
around the appliance. The chemical that  
produces the spraying action could, in the  
presence of heat, ignite or cause metal parts  
to corrode.  
28  
See our complete line of kitchen appliances:  
3010- 30" Classic II Series Refrigerator, 18 cubic  
feet capacity, bottom mount freezer drawer, and  
convienient top mount fresh food compartment.  
Ice maker is available as an option. The Classic  
seriesalsooffersanoptionalCowl.Energyefficiency  
rating 548 kwh/year. Also available in Metro 3220  
and Legacy 3060 models.  
3110- 36" Classic II Series Refrigerator, 22 cubic  
feet capacity, top mount freezer, counter depth  
design. Ice maker is standard. The Classic series  
Model 3110:  
also offers an optional Cowl. Energy efficiency  
shown with the  
rating 552 kwh/year. Also available in Metro 3310  
Optional cowl  
and Legacy 3160 models.  
(available only  
with the Classic  
Series)  
3530- Legacy Gas / Electric kitchen range - 4  
sealed gas burners, electric convection oven fits in  
a 30" opening! Also available in stainless steel as  
model 3535 Metro. Cooktop versions for both  
Metro 3805 and Legacy3800 models are available.  
opening! Also available with a self clean oven  
feature, as model 4210  
3630- Legacy 36" Gas / Electric kitchen range - 6  
sealed gas burners or 4 sealed burners and centre  
grill! Electric convection oven come standard. Also  
available in stainless steel as model 3635 Metro.  
Cooktop versions for both Metro 3835 and Legacy  
3820 models are available.  
5200- 48" Gas / Electric kitchen range- 6 sealed  
gas burners, electric convection oven, dual fuel!  
Also available with the convenience of a self clean  
oven, as model 5210  
6200- 48" Electric kitchen range- 5 solid element  
burners, convection oven. Also available with the  
convenience of a self clean oven, as model 6210  
9720 (Built-in)- Dual oven, one convection, one  
standard radiant. Also available with a self clean  
oven feature, as model 9730  
8200- 30" Electric kitchen range- 4 solid element  
burners, convection oven fits in a 30" opening!  
Also available with a self clean oven feature, as  
model 8210  
4200- 30" Gas / Electric kitchen range - 4 sealed  
gas burners, electric convection oven fits in a 30"  
7100- 48" Gas or propane kitchen range - 6 sealed  
gas burners, a chef's dream come true!  
9100- 30" Gas or propane kitchen range - 4 sealed  
gas burners, fits in a 30" opening!  
1900 (Oval)- Wood burning cookstove-old  
fashioned cooking available in two models  
2600 (SweetHeart)- Wood burning cookstove-  
same as the Oval, in a smaller version!  
Model 1903  
For more information please call your dealer, or call  
Heartland Appliances:  
Phone 1-800-361-1517 or Fax 1-800-327-5609  
29  

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