GE DECT 28214 User Manual

Model 28214 Series  
DECT 6.0  
Multi-Handset  
Speakerphone  
User’s Guide  
2
Rights of the Telephone Company  
Should your equipment cause trouble on your line which may harm the telephone  
network, the telephone company shall, where practicable, notify you that temporary  
discontinuance of service may be required. Where prior notice is not practicable and  
the circumstances warrant such action, the telephone company may temporarily  
discontinue service immediately. In case of such temporary discontinuance, the  
telephone company must: (1) promptly notify you of such temporary discontinuance;  
(ꢀ) afford you the opportunity to correct the situation; and (ꢁ) inform you of your right to  
bring a complaint to the Commission pursuant to procedures set forth in Subpart E of  
Part 68, FCC Rules and Regulations.  
The telephone company may make changes in its communications facilities,  
equipment, operations or procedures where such action is required in the operation  
of its business and not inconsistent with FCC Rules and Regulations. If these changes  
are expected to affect the use or performance of your telephone equipment, the  
telephone company must give you adequate notice, in writing, to allow you to maintain  
uninterrupted service.  
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference; and (ꢀ) This  
device must accept any interference received, including interference that may cause  
undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not  
occur in a particular installation.  
Privacy of Communications may not be ensured when using this product.  
If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna (that is, the antenna for radio or  
television that is “receiving” the interference).  
Reorient or relocate and increase the separation between the  
telecommunications equipment and receiving antenna.  
Connect the telecommunications equipment into an outlet on a circuit different  
from that to which the receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer or an  
experienced radio/television technician for additional suggestions. Also, the Federal  
Communications Commission has prepared a helpful booklet, “How To Identify and  
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.  
Government Printing Office, Washington, D.C. ꢀ0ꢂ0ꢀ. Please specify stock number 00ꢂ-  
000-00ꢁꢂ5-ꢂ when ordering copies.  
Notice: The changes or modifications not expressly approved by the party responsible  
for compliance could void the user’s authority to operate the equipment.  
Hearing Aid Compatibility (HAC)  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
Licensing  
Licensed under US Patent 6,ꢂꢀ7,009.  
FCC RF Radiation Exposure Statement  
This equipment complies with FCC RF radiation exposure limits set forth for an  
uncontrolled environment. This equipment should be installed and operated with  
a minimum distance of ꢀ0 centimeters between the radiator and your body. This  
transmitter must not be co-located or operated in conjunction with any other antenna  
or transmitter.  
For body worn operation, this phone has been tested and meets the FCC RF exposure  
guidelines when used with the belt clip supplied with this product. Use of other  
accessories may not ensure compliance with FCC RF exposure guidelines.  
Information for DECT Product  
This telephone is compliant with the DECT 6.0 standard which  
operates in the 1.9ꢀGHz to 1.9ꢁGHz frequency range. Installation of  
this equipment is subject to notification and coordination with UTAM.  
Any relocation of this equipment must be coordinated through and  
approved by UTAM. UTAM may be contacted at 1-800-ꢂꢀ9-88ꢀ6.  
Table of Contents  
EquipmEnt ApprovAl informAtion ..................2  
intErfErEncE informAtion..............................3  
HEAring Aid compAtibility (HAc) ..................4  
licEnsing ......................................................4  
fcc rf rAdiAtion ExposurE stAtEmEnt .........4  
informAtion for dEct product ...................4  
introduction ................................................7  
bEforE you bEgin ........................................7  
Parts CheCklist ...................................................7  
telePhone JaCk requirements ..........................7  
instAllAtion .................................................8  
Digital seCurity system .....................................8  
imPortant installation guiDelines ...................9  
bAsE lAyout ...............................................10  
Front View.........................................................10  
HAndsEt lAyout ..........................................11  
DisPlay iCons .....................................................11  
instAlling tHE pHonE...................................12  
installing the hanDset Battery......................12  
Base station.......................................................13  
progrAmming tHE tElEpHonE .......................14  
stanDBy sCreen .................................................14  
Programming FunCtions..................................14  
room monitor...................................................14  
alarm CloCk ......................................................15  
initial setuP .......................................................16  
hanDset name ...............................................16  
Date anD time ................................................16  
area CoDe ......................................................17  
tone/Pulse.....................................................17  
language ........................................................17  
auto talk .......................................................18  
registration ...................................................18  
De-registration.............................................19  
gloBal De-registration ...............................20  
sounD setuP ......................................................20  
ringer tone....................................................20  
ringer Volume...............................................21  
key tone .........................................................21  
reset setting.....................................................21  
VoiCemail.........................................................22  
all settings ...................................................22  
tElEpHonE opErAtion ..................................23  
Visual inDiCators...............................................23  
Base .................................................................23  
hanDset ..........................................................23  
Vmwi/Visual ringer inDiCator on hanDset23  
sPeakerPhone oPeration..............................23  
making a Call................................................24  
answering Calls...........................................24  
Call timer ..........................................................24  
auto stanDBy.....................................................25  
ringer Volume (shortCut)...............................25  
Flash/Call waiting .........................................25  
last numBer reDial..........................................26  
exit ....................................................................26  
Page.....................................................................26  
Paging From the Base/grouP Page ...............27  
mute....................................................................27  
reCeiVer Volume Control ...............................27  
Do not DisturB (D-n-D)................................27  
intErcom opErAtion ....................................28  
making an auto interCom Call......................28  
aDVanCeD interCom Features..........................28  
reCeiVing an inComing Call During an  
interCom Call .......................................28  
using interCom with external telePhone  
Calls.......................................................28  
two-way Calling.........................................29  
three-way Calling.......................................29  
transFerring external Calls  
to other hanDsets...................................29  
cAllEr id (cid)..........................................30  
Call waiting Caller iD...................................30  
reCeiVing CiD reCorDs....................................30  
storing CiD reCorDs (in CiD memory)........31  
reViewing CiD reCorDs...................................31  
Dialing a CiD numBer .....................................31  
5
Table of Contents  
storing CiD reCorDs in internal memory...32  
Deleting all CiD reCorDs..............................32  
pHonEbook .................................................33  
reView reCorDs.................................................33  
aDD reCorDs......................................................33  
inserting a Pause in the Dialing sequenCe  
(oF a storeD numBer)...............................34  
eDit reCorDs......................................................34  
From PhoneBook suB-menu: .........................34  
Delete reCorDs .................................................35  
Dialing a numBer From internal memory....35  
cHAnging tHE bAttEry .................................36  
Battery saFety PreCautions............................36  
displAy mEssAgEs ........................................37  
troublEsHooting guidE...............................38  
cAusEs of poor rEcEption...........................40  
gEnErAl product cArE ...............................41  
AccEssory informAtion ...............................41  
WArrAnty AssistAncE..................................42  
limitEd WArrAnty.......................................43  
indEx ..........................................................46  
CAUTION:  
RISKOFELECTRICSHOCK  
DONOTOPEN  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
THE LIGHTNING  
CAUTION: TO REDUCE THE  
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO  
HEAD WITHIN THE NOT REMOVE COVER (OR  
WARNING:TO  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
BACK). NO USER  
PREVENT FIRE OR  
ELECTRICAL SHOCK  
HAZARD, DO NOT  
EXPOSETHIS  
TRIANGLE IS A  
WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
VOLTAGE” INSIDE  
THE PRODUCT.  
SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO  
QUALIFIED SERVICE  
PERSONNEL.  
INSTRUCTIONS  
ACCOMPANYING  
THE PRODUCT.  
PRODUCT TO RAIN  
OR MOISTURE.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
6
Introduction  
CAUTION: When using telephone equipment, there are basic  
safety instructions that should always be followed. Refer to the  
IMPORTANT SAFETY INSTRUCTIONS provided with this product  
and save them for future reference.  
IMPORTANT: Because cordless phones operate on electricity, you  
should have at least one phone in your home that isn’t cordless, in  
case the power in your home goes out.  
Before You Begin  
Parts Checklist (for 28214xx1 model)  
Make sure your package includes the items shown here.  
AC power  
adaptor  
Base  
Battery  
compartment  
cover  
Handset  
Handset  
battery pack  
Telephone line cord  
Belt Clip  
NOTE: If a speaker box is included in your package, it replaces one  
set of a handset, belt clip, battery pack and cover.  
For Model 28214xx2 there will be ONE additional handset, charge cradle, belt clip,  
battery pack and cover than shown above.  
Wall plate  
Telephone Jack Requirements  
To use this phone, you need an RJ11C type modular  
telephone jack, which might look like the one pictured  
here, installed in your home. If you don’t have a modular  
jack, call your local phone company to find out how to  
get one installed.  
Modular  
telephone line  
jack  
7
Installation  
Digital Security System  
Your cordless phone uses a digital security system to protect against false ringing,  
unauthorized access, and charges to your phone line.  
INSTALLATION NOTE: Some cordless telephones operate at  
frequencies that may cause or receive interference with nearby  
TVs, microwave ovens, and VCRs. To minimize or prevent such  
interference, the base of the cordless telephone should not be  
placed near or on top of a TV, microwave ovens, or VCR. If such  
interference continues, move the cordless telephone farther away  
from these appliances.  
Certain other communications devices may also use the 1.9GHz  
DECT frequency for communication, and, if not properly set, these  
devices may interfere with each other and/or your new telephone.  
If you are concerned with interference, please refer to the owner’s  
manual for these devices on how to properly set channels to  
avoid interference. Typical devices that may use the 1.9GHz  
DECT frequency for communication include wireless audio/video  
senders, wireless computer networks, multi-handset cordless  
telephone systems, and some long-range cordless telephone  
systems.  
8
Important Installation Guidelines  
Avoid sources of noise and heat, such as motors, fluorescent lighting,  
microwave ovens, heating appliances and direct sunlight.  
Avoid areas of excessive dust, moisture and low temperature.  
Avoid other cordless telephones or personal computers.  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
Never touch non-insulated telephone wires or terminals, unless the telephone  
line has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
9
Base Layout  
Front View  
charge- in use  
(indicator)  
find  
do not disturb  
(button)  
(button)  
10  
Handset Layout  
Voice Mail Waiting  
Indicator (VMWI)/  
Visual Ringer  
CALLER ID-VOL 5or 6  
(caller id/volume up or  
down button)  
display  
END  
(button)  
TALK/SPEAKER  
(button)  
Headphone jack  
mute/menu OK  
(button)  
flash  
(button)  
phone book  
(button)  
delete/int/conf  
(delete/intercom/  
conference)  
format/redial  
(button)  
#pause/ringer  
(button)  
*tone/  
(button)  
microphone  
Display Icons  
Signal strength  
Alarm ON  
Speakerphone  
Message  
New Call  
Battery  
Voicemail  
SMS  
AM AM  
PM PM  
Ringer OFF/DND ON  
11  
Installing the Phone  
Installing the Handset Battery  
NOTE: You must connect the handset battery before use.  
CAUTION: To reduce the risk of fire or personal injury, use  
only the Thomson Inc. approved Nickel-metal Hydride battery  
(Ni-MH) battery model 5-2840, that is compatible with this unit.  
1. Locate battery and battery door which are packaged together inside a plastic bag  
and are separate from the handset.  
ꢀ. Locate the battery compartment on the back of the handset.  
ꢁ. Plug the battery pack cord into the jack inside the compartment.  
NOTE: To ensure proper battery installation, the connector is keyed  
and can be inserted only one way.  
ꢂ. Insert the battery pack.  
5. Close the battery compartment by pushing the door up until it snaps into place.  
1ꢀ  
Base Station  
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and  
place your cordless telephone on a level surface, such as a desktop or tabletop.  
ꢀ. Plug one end of the telephone line cord into the TEL LINE jack on the back of the  
base and the other end into a modular jack.  
ꢁ. Plug the AC power converter into the electrical outlet and the DC connector into  
the jack on the back of the base.  
ꢂ. Place the handset in the base cradle. The charge/in use indicator turns on,  
verifying the battery is charging.  
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly  
charge the phone, battery performance is compromised.  
CAUTION: To reduce risk of personal injury, fire, or damage  
use only the 5-2812 power adaptor listed in the user’s guide.  
This power adaptor is intended to be correctly orientated in a  
vertical or floor mount position.  
1ꢁ  
Programming the Telephone  
Standby Screen  
The handset displays the handset number and user name.  
Programming Functions  
The system uses a menu structure to give you access to all of the built-in features. You  
may program the following items in main menu: Phone Book, Room Monitor, Alarm  
Clock, Initial Setup, Sound Setup, Reset Settings.  
Room Monitor (applicable only with additional handsets)  
1. Make sure your phone is OFF (not in TALK mode).  
ꢀ. Press the mute/menu OK button to go to the main menu.  
ꢁ. Press caller ID-volume (6 or 5) button to scroll to ROOM MONITOR.  
ꢂ. Press the mute/menu OK button to enter ROOM MONITOR menu. The screen  
displays ROOM MONITOR EXTENSION?.  
1ꢂ  
5. Use the touch tone pad to enter the handset name/number to be monitored.  
6. The receiving handset will turn on the microphone and the originating handset will  
turn on the speakerphone to monitor sound from the receiving handset.  
NOTE: For room monitoring mode to work, the originating handset  
must NOT be on the cradle.  
NOTE: While in room monitoring mode, the handsets will emit an  
alert tone approximately every 5 seconds if there is an incoming  
call. You may press the TALK/SPEAKER button to quit room monitor  
and answer the call.  
NOTE: While in room monitoring mode, the originating handset can  
be switched to monitor by handset earpiece by pressing the  
TALK/SPEAKER button once. Switch back to speakerphone by  
pressing the TALK/SPEAKER button once.  
NOTE: Press the END button on the handset to exit room monitor mode.  
Alarm Clock  
1. Make sure your phone is OFF (not in TALK mode)  
ꢀ. Press the mute/menu OK button to go to the main menu.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to ALARM CLOCK.  
ꢂ. Press mute/menu OK button to enter the menu. The screen displays ON > OFF.  
5. Use the caller ID-volume (5or 6) button to select ON or OFF. Press  
mute/menu OK button to confirm.  
6. If ON is selected, then the screen displays SET ALARM TIME. Use the number keys  
to enter the alarm time (for example, 0ꢀ:10PM) key in 0ꢀ10. Use the  
caller ID-volume (5or 6) button to select AM or PM.  
7. Press mute/menu OK button to display >ONCE OR DAILY and select ONCE or  
DAILY.  
8. Press the mute/menu ok button to save selection. You will hear a confirmation  
tone and return to main menu.  
15  
Initial Setup  
1. Make sure your phone is OFF (not in TALK mode).  
ꢀ. Press the mute/menu OK button to go to the main menu.  
ꢁ. Press caller ID-volume (6 or 5) button to scroll to INITIAL SETUP.  
ꢂ. Press the mute/menu OK button to confirm and you may program the following  
items: Handset Name, Date and Time, Area Code, Tone/Pulse, Language, Auto  
Talk, Registration, Deregistration.  
NOTE: During programming, you may press the END button at any  
time to exit the sub-menu and return to the menu.  
Handset Name  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the HANDSET NAME  
sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays HANDSET  
NAME.  
ꢁ. Use the touch-tone pad to enter a name (up to 15 characters). More than one  
letter is stored in each of the number keys. For example, to enter Bill Smith, press  
the key twice for the letter B. Press the key times for the letter I. Press the 5 key  
times for the letter L. Press the 5 key times for the second letter L, and press the  
1 key to insert a space between the first and last name. Press the 7 key times for  
the letter S; press the 6 key once for the letter M; press the key times for the letter I;  
press the 8 key for the letter T; press the key twice for the letter H.  
NOTE: If you make a mistake, use the delete/int/conf button to  
backspace and delete one character at a time.  
ꢂ. Press the mute/menu OK button to save your name. You will hear a confirmation  
tone and the handset name shows in the display.  
Date and Time  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the DATE and TIME  
sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. Use the number keys to enter the  
current date, (for example, ꢁ1 December, ꢀ007) key in 071ꢀꢁ1.  
ꢁ. Press mute/menu OK button to confirm your selection and advance SET TIME  
sub-menu.  
16  
ꢂ. Use the number keys to enter the current hour and minute, then use the  
caller ID-volume (5or 6) to select AM or PM.  
5. Press the mute/menu OK button to save your selection. You will hear a  
confirmation tone and the current time shows in the display.  
Area Code  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the AREA CODE sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays SET AREA  
CODE - - - .  
ꢁ. Use the touch-tone pad to enter your ꢁ-digit area code.  
ꢂ. Press the mute/menu OK button to confirm. You will hear a confirmation tone and  
the new area code shows in the display.  
NOTE: To restore the default setting to - - -, press and release  
delete/int/conf when SET AREA CODE shows in the display.  
Tone/Pulse  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the TONE/PULSE  
sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays 4TONE  
PULSE. The default setting is TONE.  
ꢁ. Use the caller ID-volume (5or 6) to select TONE or PULSE.  
ꢂ. Press the mute/menu OK button to confirm. You will hear a confirmation tone and  
your selection shows in the display.  
Language  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the LANGUAGE  
sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays 4ENGLISH  
ESPANOL.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to the desired language.  
ENGLISH is the default setting.  
ꢂ. Press the mute/menu OK button to save your selection. You will hear a  
confirmation tone and the selected language shows in the display.  
17  
Auto Talk  
When this function is ON, during an external call, you may lift the handset to answer a  
call immediately without pressing any buttons. To end a call, put the handset back on  
the base cradle directly.  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the AUTO TALK sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays > NO YES.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to your selection. NO is the  
default setting.  
ꢂ. Press the mute/menu OK button to confirm.  
Registration  
Your packaged handset(s) are pre-registered and ready to use. It is not recommended  
that a handset be registered again unless absolutely necessary.  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the REGISTRATION  
sub-menu.  
ꢀ. Press the mute/menu OK button to enter the menu. The screen displays YES4NO.  
The default setting is NO.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to YES or NO.  
ꢂ. If you select YES, press the mute/menu OK button. The screen displays HOLD  
BASE FIND FOR 5 SECONDS, THEN PRESS MENU OK KEY. (Your handset should be  
held near the base during registration process.)  
5. Press and hold the find button on the base unit, the charge/in use indicator  
flashes. Press the handset mute/menu OK button. The screen displays  
REGISTERING. The handset screen displays REGISTERED. You may now rename  
your handset. (Refer to Step & of Handset Name Section)  
NOTE: If you are re-registering the handset through the handset  
menu; to rename your handset you must go to the Handset Name  
Section and start from the beginning step.  
18  
De-Registration  
De-registration cancels registration. During the de-registration process, keep the  
handset near the base.  
From the Initial Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the DEREGISTRATION  
sub-menu.  
ꢀ. Press the mute/menu OK button to enter the menu. The screen displays YES4NO.  
The default setting is NO.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to YES or NO.  
WARNING: It is not recommended that a handset be  
de-registered unless absolutely necessary because once a  
handset is de-registered, that handset’s telephone features  
cannot be used until the handset is re-registered.  
ꢂ. Select NO, if you do not want to de-register.  
5. If you select YES, press the mute/menu OK button and MOVE NEAR BASE displays  
for seconds, then the screen displays YES NO.  
6. Use the caller ID-volume (5or 6) button to scroll to YES or NO.  
7. If you select YES, press the mute/menu OK button to confirm. The screen displays  
DE-REGISTER.... You will hear a confirmation tone. Then the screen displays  
DEREGISTERED to confirm the handset is deregistered.  
NOTE: When you complete the de-registration process, the screen  
displays HANDSET NEEDS REGISTRATION. To use the handset, you  
MUST re-register the handset using the Registration process.  
19  
Global De-registration  
If one or more handsets become lost, you should de-register all handsets to ensure  
proper system operation.  
WARNING: It is not recommended that a handset be  
de-registered unless absolutely necessary because once a  
handset is de-registered, that handset’s telephone features  
cannot be used until the handset is re-registered.  
1. Disconnect power from the base by pulling the plug out of the back of the unit.  
ꢀ. Press and hold the find button and while holding the find button reconnect the  
power.  
ꢁ. Continue to hold the find button until the charge/in use light flashes rapidly.  
ꢂ. Release the find button.  
5. Press and release the find button on the base once. All handsets are  
de-registered and the screen displays HANDSET NEEDS REGISTRATION.  
Sound Setup  
1. Make sure your phone is OFF (not in TALK mode).  
ꢀ. Press the mute/menu OK button to go to the main menu.  
ꢁ. Press caller ID-volume (5or 6) button to scroll to SOUND SETUP.  
ꢂ. Press mute/menu OK button to confirm and you may program the following  
items: Ringer Tone, Ringer Volume, Key Tone.  
Ringer Tone  
You may choose from five different ringer tones and five different melodies.  
From the Sound Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the RINGER TONE  
sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays 41 OF 10.  
01 is default setting.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to the desired setting  
(1 through 10). You will hear a sample of the ringer tone/melody you select.  
ꢂ. Press the mute/menu OK button to save your selection. You will hear a  
confirmation tone and the selected ringer tone shows in the display.  
ꢀ0  
NOTE: You must have the Ringer Volume set to ON for ring tone to  
signal an incoming call.  
Ringer Volume  
From the Sound Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the RINGER VOLUME  
sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays 4RING  
VOLUME 5.  
ꢁ. Use the caller ID-volume (5 or6) button to scroll to your selection. LEVEL 5 is the  
default setting.  
ꢂ. Press the mute/menu OK button to save your selection. You will hear a  
confirmation tone and the new volume setting shows in the display.  
NOTE: If you turn the ringer OFF, the ringer off icon shows in the  
display.  
Key Tone  
From the Sound Setup Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the KEY TONE sub-menu.  
ꢀ. Press mute/menu OK button to enter the menu. The screen displays > ON OFF.  
ꢁ. Use caller ID-volume (5or 6) button to scroll to your selection. ON is the default  
setting.  
ꢂ. Press the mute/menu OK button to confirm and the key tone setting shows in the  
display.  
Reset Setting  
1. Make sure your phone is OFF (not in TALK mode).  
ꢀ. Press the mute/menu OK button to go to the main menu.  
ꢁ. Press caller ID-volume (5or 6) button to scroll to RESET SETTINGS.  
ꢂ. Press mute/menu OK button to confirm and you may program the following  
items: Voicemail, All Settings.  
ꢀ1  
Voicemail  
From the Reset Settings Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the VOICEMAIL sub-menu.  
ꢀ. Press the mute/menu OK button to enter the menu. The screen displays 4YES  
NO. The default setting is NO.  
ꢁ. Use the caller ID-volume (5or 6) button to move the cursor to YES or NO.  
NOTE: If YES is selected, new voicemail icon is cleared from the LCD and  
the VMWI LED is turned OFF (on ALL handsets, and the charge/in use LED  
on the base).  
ꢂ. Press the mute/menu OK button to save your selection. You will hear a  
confirmation tone.  
All Settings  
As you become familiar with this system, you may prefer to use the system’s original  
settings. Follow the steps below to return to the factory default settings.  
From the Reset Settings Menu:  
1. Press the caller ID-volume (5or 6) button to scroll to the ALL SETTINGS  
sub-menu.  
ꢀ. Press the mute/menu OK button to enter the menu. The screen displays YES4NO.  
The default setting is NO.  
ꢁ. Use the caller ID-volume (5or 6) button to move the cursor to YES or NO.  
NOTE: If you choose YES all the settings in the programmable menu  
are returned to factory default setting.  
ꢂ. Press the mute/menu OK button to save your selection. You will hear a  
confirmation tone.  
ꢀꢀ  
Telephone Operation  
Visual Indicators  
Base  
The charge/in use indicator on the base will flash to alert you to an incoming call,  
during paging, or if you have a message waiting from your service provider. The  
indicator will remain lit when a handset is in the base charging or when the line is in  
use.  
Handset  
The TALK/SPEAKER indicator buttons flash when you receive a call and remain lit  
during a call.  
The keypad and CID will also light when a call is received.  
VMWI / Visual Ringer Indicator on Handset  
IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator  
(VMWI) feature, you must subscribe to this service from your phone  
company.  
The VMWI indicator on the top of the handset flashes when you receive a new  
message from your service provider. Also, it serves as a Visual Ringer function. It will  
flash when there is an incoming call.  
Speakerphone Operation  
NOTE: If you are using the speakerphone, remain close to handset  
so the party you are speaking to can hear you.  
If you are using the earpiece and want to switch to the speakerphone, press the  
TALK/SPEAKER button, press END button to end conversation.  
If you are using the speakerphone and want to switch to the earpiece, press the  
TALK/SPEAKER button again, press END button again to end conversation.  
ꢀꢁ  
Making a Call  
1. Press the TALK/SPEAKER button. Dial the desired number.  
- OR -  
Dial the number first, then press the TALK/SPEAKER button.  
- OR -  
Press the caller ID-volume (5or 6) button to select the desired record, then  
press the TALK/SPEAKER button.  
ꢀ. When finished, press the END button to hang up.  
NOTE: You may enter up to 28 pre-dial digits.  
NOTE: If you want to delete the pre-dial number you entered, press  
the delete/int/conf button until all of the digits are erased.  
Answering Calls  
1. When the phone rings, pick up the handset and press the TALK/SPEAKER button.  
ꢀ. When finished, press END button to hang up.  
- OR -  
If the auto talk mode is selected, pick up the handset from the charge cradle to  
answer the call immediately.  
NOTE: Adjust the handset volume by pressing the caller ID-volume  
(5or 6) button during a call.  
Call Timer  
After you press the TALK/SPEAKER button on the handset, the built-in call timer shows  
on the display and counts the length of time of the call in minutes and seconds.  
ꢀꢂ  
Auto Standby  
If you place the handset in the cradle while the handset is off the hook (during a call),  
the call is automatically disconnected.  
Ringer Volume (Shortcut)  
There are two ways to set the ringer volume. One is the traditional way as described in  
the Programming Functions; Sound Setup; Ringer Volume menus. The other one is this  
short cut to ringer menu.  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Press the #pause/ringer button to display SET RINGER LEVEL 5.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to your selection. LEVEL 5 is  
the default setting.  
ꢂ. Press #pause/ringer button again to save and display the new selection for a few  
seconds.  
Flash/Call Waiting  
If you subscribe to the combined Call Waiting Caller ID service from your local telephone  
company, you will receive Caller ID information (if available) on Call Waiting calls. During  
a phone call, you will hear a beep to indicate another call is waiting on the line and Caller  
ID information for the waiting call shows on the handset display.  
To connect to the waiting call, press the flash button on the handset, and your  
original call is put on hold.  
To switch between the two calls, press the flash button.  
ꢀ5  
Last Number Redial  
You may redial a number up to ꢀ0 digits long. To quickly redial the last number you  
dialed:  
1. Press the TALK/SPEAKER button.  
ꢀ. Press the redial/format button.  
-OR-  
ꢁ. Press the redial/format button first, then use the caller ID-volume (5or 6  
)
button to select the desired redial number.  
- Press the caller ID-volume (5) to review the oldest call and scroll toward the  
most recent calls (higher numbers).  
- Press the caller ID-volume (6) to review the newest call and scroll to older calls  
(lower numbers).  
NOTE: You may choose from the last three numbers that were  
dialed.  
ꢂ. Press the TALK/SPEAKER button. The number dials automatically.  
If you get a busy signal and want to keep dialing the number, press the redial/format  
button to quickly redial the number.  
Exit  
Press the END button to exit a menu function and return to the standby screen.  
Page  
The page feature helps you locate a misplaced handset. To send and receive pages, all  
handsets must be registered. If your handset is not registered, follow the instructions in  
the Registration section of this manual.  
ꢀ6  
Paging from the Base/Group Page  
Use the base-only to page all registered handsets at the same time.  
1. Press the find button on the base. All handsets beep for two minutes, and each  
handset screen displays FIND HANDSET.  
ꢀ. To cancel the page, press the find button on the base, or press the TALK/SPEAKER  
button or the END button on each handset.  
Mute  
To have a private, off-line conversation, use the MUTE feature. The party on the  
telephone line cannot hear you, but you can hear them.  
1. Press the mute/menu OK button. The handset display shows MUTE ON.  
ꢀ. Press the mute/menu OK button to cancel and return to your phone conversation.  
Receiver Volume Control  
When the handset is ON (in TALK mode) you may adjust the receiver volume by  
pressing the caller ID-volume (5or 6) button. There are five volume levels to choose  
from. When the maximum or minimum volume level is reached, the phone beeps twice.  
VOL 1 is minimum and VOL 5 is maximum.  
Do Not Disturb (D-N-D)  
This feature allows you to turn off all the handset ringer(s) at once, by pressing one  
button at the base unit, even though the ringer volume of handset(s) has been preset.  
1. In the standby mode, press the do not disturb button on the base.  
ꢀ. The DND indicator will light and  
shows in each handset display.  
ꢁ. To cancel, press the do not disturb button again.  
NOTE: You can press the do not disturb button and activate the  
function immediately, even when there is incoming call ringing in,  
or during call screening after the call is taken by the answerer.  
ꢀ7  
Intercom Operation  
The intercom feature allows you to have a conversation with another registered  
handset without tying up the telephone line, allowing you to still receive incoming calls.  
Making an Auto Intercom Call  
1. Make sure the handset is OFF (not in TALK mode).  
ꢀ. Press the delete/int/conf button on the handset.  
ꢁ. Use the touch-tone pad to select the handset you want to page.  
ꢂ. A long beep is heard and then the two handsets are immediately connected.  
Receiving handset shall immediately come into the auto intercom mode that both  
“microphone” and “speaker” of this receiving handset shall be enabled such that  
the user of receiving handset can freely talk and listen to the conversation.  
5. When finished, press the END button or delete/int/conf button on either handset  
to deactivate the intercom.  
Advanced Intercom Features  
Receiving an Incoming Call During an Intercom Call  
If you receive a telephone call during an intercom call, an incoming call alert tone will  
be heard (through the earpiece or speaker). If the user wants to answer an incoming  
call, they must press END to terminate the intercom and receive an incoming ring.  
Using Intercom with External Telephone Calls  
During a telephone call, you may use the intercom/paging function to page another  
handset and have an off line, private (two-way) intercom conversation. You may also  
have a three-way conversation between the external caller and the handsets, or you  
may transfer the external telephone call to another handset.  
NOTE: Before you intercom/page another handset, you must  
decide whether you want to create a two-way or a three-way  
conversation.  
ꢀ8  
Two-Way Calling  
1. During an external call, press the delete/int/conf button, and use the touch-tone  
pad to enter the handset number to put an external line on hold. The user may  
then auto intercom with the paged handset.  
NOTE: Both intercom users may speak privately. The external caller  
will not hear the intercom conversation.  
ꢀ. When finished, press the END button to end the intercom call, return to the talk  
mode, and resume your original telephone conversation.  
Three-Way Calling  
1. During an external call, press the delete/int/conf button. The screen displays LINE  
ON HOLD EXTENSION?.  
ꢀ. Use the touch-tone pad to select Handset # to enter into auto intercom call with  
paged handset.  
ꢁ. When the receiving handset connects, press the delete/int/conf button on the  
originating handset to conference with the receiving handset and the external  
caller. The screen displays CONFERENCE on the originating and receiving  
handsets.  
NOTE: A handset can enter conference mode directly by pressing  
TALK/SPEAKER on the second handset during a call.  
Transferring External Calls to Other Handsets  
During an external call, you may transfer the external call to another handset.  
1. Press the delete/int/conf button on the originating handset to put an external call  
on hold, and enter the paged handset number.  
ꢀ. A long beep is heard and then the two handsets are immediately connected.  
Receiving handset shall immediately come into the auto intercom mode that both  
“microphone” and “speaker” of this receiving handset shall be enabled such that  
the user of receiving handset can freely talk and listen to the conversation.  
ꢁ. When the receiving handset connects, press the END button on the originating  
handset to transfer the call.  
ꢀ9  
Caller ID (CID)  
IMPORTANT: In order to use this unit’s Caller ID features, you must  
subscribe to either the standard Name/Number Caller ID Service  
or Call Waiting Caller ID Service. To know who is calling while you  
are on the phone, you must subscribe to Call Waiting Caller ID  
Service.  
This unit receives and displays information transmitted by your local phone company.  
This information can include the phone number, date, and time; or the name, phone  
number, date, and time.  
Time  
Date  
Caller ID  
phone number  
Caller ID  
name  
Call Waiting Caller ID  
Provided you subscribe to Call Waiting Caller ID service from your phone company; if  
you receive an incoming call and you are using the GE multi handset system, a beep  
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID  
information will be displayed and stored in the history of all handsets in the system.  
When you hear the call waiting beep in the handset receiver, press the flash  
button to put the current call on hold and answer the incoming call. Press the flash  
button to return to the original call.  
Receiving CID Records  
When you receive a call, the Caller ID information is transmitted between the first and  
second ring. The Caller ID information appears on the display while the phone rings,  
giving you a chance to monitor the information and decide whether or not to answer  
the call.  
ꢁ0  
Storing CID Records (In CID Memory)  
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the  
data for the ꢂ0 most recent calls you received so you can see who called while you  
were unavailable. When the ꢂ1st call is received, the oldest Caller ID record (1st call) is  
automatically deleted.  
You may review the stored information at any time. Calls received since your last  
review show as  
in the display.  
Reviewing CID Records  
As calls are received and stored, the display is updated to let you know how many calls  
have been received. To scroll CID records:  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Press the caller ID-volume (6) button to review the newest CID record.  
ꢁ. Press the caller ID-volume (5) button to review the oldest CID record first.  
Dialing a CID Number  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Use the caller ID-volume (5or 6) button to display the desired record.  
ꢁ. Press the TALK/SPEAKER button. The number dials automatically.  
NOTE: Depending on (a) how the incoming caller’s phone number  
is formatted when it is received, and (b) whether or not you  
previously pre-programmed your local area code into the set up  
menu, you may need to adjust the format of the incoming caller’s  
stored phone number before making the call, press the redial/  
format button to adjust the number, and try again.  
Available formats include:  
Number of digits  
Explanation  
Example  
Eleven digits  
long distance code “1 ”  
+ꢁ-digit area code  
+7-digit telephone number.  
1-ꢁ17-888-8888  
Ten digits  
ꢁ-digit area code +  
ꢁ17-888-8888  
888-8888  
7-digit telephone number.  
Seven digits  
7-digit telephone number.  
ꢁ1  
Storing CID Records in Internal Memory  
You may also store CID information in the phone’s internal memory.  
NOTE: It is important that you format CID records correctly BEFORE  
storing in internal memory as you cannot reformat CID records  
stored in memory.  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Use the caller ID-volume (6or 5) button to scroll to the desired CID record.  
ꢁ. Press the mute/menu OK button to display ENTER NAME and then follow “ADD  
RECORDS in Phoneboook section” procedures from Step ꢁ to Step 7 to store the  
number.  
NOTE: Press the END button once to keep the previous setting  
(making no changes) and return to the menu.  
NOTE: If the selected CID record contains any information that is  
non-numeric, the unit will not allow this record to transfer to the  
internal user memory. The handset will display UNABLE TO STORE.  
Deleting a CID Record  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Use the caller ID-volume (5or 6) button to display the CID record you want to  
delete.  
ꢁ. Press the delete/int/conf button. The display shows DELETE CALL ID?  
NOTE: Press the END button to return to the previous screen  
without deleting any CID records.  
ꢂ. Press the delete/int/conf button to erase the record showing in the display. The  
display shows DELETED.  
Deleting All CID Records  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Use the caller ID-volume (5or 6) button to display any Caller ID record.  
ꢁ. Press and hold the delete/int/conf button until the screen displays DELETE ALL?.  
NOTE: Press the END button to return to the previous screen  
without deleting any CID records.  
ꢂ. Press delete/int/conf button to erase all of the current CID records. The display  
shows DELETED followed by NO CALLS.  
ꢁꢀ  
Phonebook  
Each handset can store up to fifty records in phone book for quick dialing; each record  
can contain a maximum of ꢀ0-digit numbers and 1ꢂ-character names (including  
spaces).  
Review Records  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Press the mute/menu OK button to go to main menu.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to PHONE BOOK.  
ꢂ. Press the mute/menu OK button to access the phonebook sub-menu.  
5. Use the caller ID-volume (5or 6) button to scroll to VIEW RECORDS.  
6. Press the mute/menu OK button to confirm, all records are shown in alphabetical  
order.  
7. Press the caller ID-volume (5or 6) button or key in alphabet to view the records  
and scroll to a record to be dialed out.  
8. Press the TALK/SPEAKER button to confirm.  
Add Records  
From Phonebook Sub-Menu:  
1. Use the caller ID-volume (5or 6) button to scroll to ADD RECORDS.  
ꢀ. Press the mute/menu OK button to confirm. The screen displays ENTER NAME.  
ꢁ. Use the touch-tone pad to enter a name (up to 1ꢂ characters). More than one letter  
is stored in each of the number keys. For example, to enter Bill Smith, press the key  
twice for the letter B. Press the key times for the letter I. Press the 5 key times for the  
letter L. Press the 5 key times for the second letter L, and press the 1 key to insert a  
space between the first and last name. Press the 7 key times for the letter S; press  
the 6 key once for the letter M; press the key times for the letter I; press the 8 key for  
the letter T; press the key twice for the letter H.  
NOTE: If you make a mistake press the delete/int/conf button to  
backspace and erase the wrong character(s) or number(s).  
ꢂ. Press the mute/menu OK button again to save your selection. The display shows  
ENTER NUMBER.  
ꢁꢁ  
5. Use the touch-tone pad to enter the telephone number (up to ꢀ0 digits, including  
pauses), and press the mute/menu button to confirm and advance SET MELODY  
sub-menu.  
6. Use the caller ID-volume (5or 6) button to select from melody 01 to melody 10  
(a testing tone is generated while making melody selection).  
7. Press mute/menu OK button to confirm, the records are stored alphabetically in  
the phone book.  
Inserting a Pause in the Dialing Sequence (of a  
Stored Number)  
Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in  
dialing sequence when a pause is needed to wait for a dial tone (for example, after you  
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as  
one digit in the dialing sequence.  
Edit Records  
From Phonebook Sub-Menu:  
1. Use the caller ID-volume (5or 6) button to scroll to EDIT RECORDS.  
ꢀ. Press the mute/menu OK button to confirm, display will show the records.  
ꢁ. Use the caller ID-volume (5or 6) button or key in alphabet to move to desired  
record, press mute/menu OK button to confirm. The screen displays ENTER  
NAME.  
ꢂ. Repeat Steps ꢁ through 7 in “Add Records” section.  
ꢁꢂ  
Delete Records  
From Phonebook Sub-Menu:  
1. Use the caller ID-volume (5or 6) button to scroll to DELETE RECORDS.  
ꢀ. Press the mute/menu OK button to confirm, display will show the records.  
ꢁ. Use the caller ID-volume (5or 6) button or key in alphabet to move to desired  
record, press the delete/int/conf button. The screen displays DELETE?.  
ꢂ. Press the delete/int/conf button again to confirm.  
NOTE: If you don’t want to change or delete a record, simply press  
the END button, or wait for one minute to exit automatically.  
Dialing a Number from Internal Memory  
1. Make sure the phone is OFF (not in TALK mode).  
ꢀ. Press the mute/menu OK button to access the phonebook sub-menu.  
ꢁ. Use the caller ID-volume (5or 6) button to scroll to VIEW RECORDS.  
ꢂ. Press the mute/menu OK button to confirm  
5. Use the caller ID-volume (5or 6) button or key in alphabet to move to the  
desired number.  
6. Press the TALK/SPEAKER buttons, the number dials automatically.  
ꢁ5  
Changing the Battery  
CAUTION: To reduce the risk of fire or personal injury, use only  
the Thomson Inc. approved Model 5-2840 Nickel-metal Hydride  
battery (Ni-MH), which is compatible with this unit.  
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.  
ꢀ. Remove the battery compartment door.  
ꢁ. Disconnect the cord attached to the battery pack and remove the battery pack  
from the handset.  
ꢂ. Insert the new battery pack and connect the cord to the jack inside the battery  
compartment.  
5. Put the battery compartment door back on.  
6. Place handset in the base to charge. Allow the handset battery to properly  
charge (for 16 hours) prior to first use or when you install a new battery  
pack. If you do not properly charge the phone, battery performance will be  
compromised.  
Battery Safety Precautions  
Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,  
toxic materials could be released which can cause injury.  
To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride  
battery listed in the User’s Guide.  
Keep batteries out of the reach of children.  
Remove batteries if storing over ꢁ0 days.  
NOTE: The RBRC seal on the battery used in your Thomson Inc. product  
indicates that we are participating in a program to collect and recycle the  
rechargeable battery (or batteries).  
or call 1-800-8-BATTERY or contact a local recycling center.  
ꢁ6  
Display Messages  
The following messages show the status of the phone, provides Caller ID information,  
or helps you set up and use your phone.  
BLOCKED NUMBER  
CALL SCREENING  
CHARGING...  
Indicates the person is calling from a number which is  
blocked from transmission.  
Indicates you may use the handset to screen calls before  
answering the call.  
Indicates the handset needs to charge for a period of time  
before it can resume normal function.  
DELETE ALL?  
Prompt asking if you want to erase all CID records.  
DELETE CALL ID?  
Prompt asking if you want to erase the CID record  
showing on the display.  
DELETE?  
Prompt asking if you want to erase one of the 50 records  
stored in the phone’s memory.  
END OF LIST  
Indicates that there is no additional information in CID  
memory.  
ENTER NAME  
ENTER TEL NUMBR  
HANDSET NAME  
Prompt telling you to enter the name for one of the 50  
memory locations.  
Prompt telling you to enter the telephone number for one  
of the 50 memory locations.  
Prompt telling you to enter the user name for the  
registered handset.  
HANDSET NEEDS  
REGISTRATION  
Indicates you must register a non-registered handset  
prior to use.  
INCOMPLETE DATA  
Caller information is interrupted during transmission  
or the phone line is excessively noisy. Indicates no CID  
information was received, you are not subscribed to CID  
service, or CID service is not working.  
LINE IN USE  
Displays on handset while the line is in use.  
LONG DISTANCE  
Indicates CID record is from a long distance call.  
ꢁ7  
LOW BATTERY  
Indicates the battery needs to be charged.  
MSG WAITING OFF  
Indicates voice mail has been retrieved from service  
provider.  
NEW CALL XX  
XX represents the number of new CID records not  
reviewed.  
NEW VOICE MAIL  
Indicates voice mail has not been retrieved from service  
provider.  
NO CALLS  
Indicates there are no CID records in memory.  
OUT OF RANGE  
May indicate handset is too far away from the base or  
that the power has been interrupted. Move closer and  
check connections.  
PAGING or  
PAGING FROM  
REPT  
Someone pressed the find button on the base or delete/  
int/conf button on the handset  
Indicates a repeat call message. Indicates a new call  
from the same number was received more than once.  
ROOM MONITORING....  
SEARCHING  
The audio link between handsets is established.  
Indicates handset is searching for the base.  
Indicates the handset is in speakerphone mode.  
SPKR  
UNKNOWN NAME/  
CALLER/NUMBER  
The incoming call is from an area not serviced by CID  
or the CID information was not sent.  
Troubleshooting Guide  
Caller ID Solutions  
No Display  
The battery must be fully charged. Try replacing the battery.  
Make sure that the unit is connected to a non-switched electrical outlet.  
Disconnect the unit from the wall and plug it in again.  
You must be subscribed to Caller ID service from your local telephone company  
in order to receive Caller ID records.  
Caller ID Error Message  
This message indicates either the presence of noise on the line, or that an invalid  
message has been sent from the telephone company.  
ꢁ8  
Cordless Phone Solutions  
No dial tone  
Check installation:  
Make sure the base power cord is connected to a working electrical outlet.  
Make sure the telephone line cord is connected to the base unit and the wall  
phone jack.  
Connect another phone to the same modular jack; if the second phone doesn’t  
work, the problem might be with your wiring or local service.  
The handset may be out of range of the base. Move closer to the base.  
Make sure the battery is properly charged (for 16 hours).  
Ensure the battery pack is installed correctly.  
The handset should beep when you press the talk button, and the charge  
indicator on the base should be lit when the handset rests in the cradle. If not,  
the battery may need to be charged.  
Place the handset in the base for at least ꢀ0 seconds to reset unit.  
Handset does not ring  
Make sure the handset ringer programmed to ON.  
Move closer to the base. The handset may be out of range.  
You may have too many extension phones on your line. Try unplugging some  
phones.  
Check for a dial tone.  
You experience static, noise, or fading in and out  
Move closer to base. The handset might be out of range.  
Relocate the base. Make sure base is not plugged into an electrical outlet with  
another household appliance.  
Charge the battery.  
Unit beeps  
Place handset in base for ꢀ0 seconds; if it still beeps, charge battery for 16  
hours.  
Clean the charging contacts on handset and base with a soft cloth.  
See solutions for “No dial tone.”  
Replace the battery.  
ꢁ9  
Memory Dialing doesn’t work  
Make sure you programmed the memory location keys correctly.  
Did you follow proper dialing sequence?  
Unit locks up and there is no communication between the handset and base  
Unplug the power adaptor from the electrical outlet and the back of the base.  
Remove the handset battery. Wait for ꢁ0 seconds and plug the power adaptor  
back into the base and electrical outlet. Reconnect the battery and charge for  
16 hours.  
Battery Solutions  
If you experience any of the following problems, even after recharging the battery, you  
may need to replace the battery pack:  
Short talk time  
Poor sound quality.  
Limited Range  
Charge indicator fails to turn on.  
Causes of Poor Reception  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction that can shield radio signals.  
You’re too close to appliances such as microwaves, stoves, computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You’re out of range of the base.  
ꢂ0  
General Product Care  
To keep your telephone working and looking good, follow these guidelines:  
Avoid putting the phone near heating appliances and devices that generate  
electrical noise (0ꢀ10, motors or fluorescent lamps ).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the unit and other rough treatment.  
Clean with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will damage  
the finish.  
Retain the original packaging in case you need to ship the phone at a later date.  
Periodically clean the charge contacts on the handset and base with a soft cloth.  
Accessory Information  
DESCRIPTION  
MODEL NO.  
5-2812  
AC Power adaptor  
Handset Replacement Battery  
Belt Clip  
5-2840  
5-2829  
Accessory Handset with Charge Cradle  
5-2830  
To place order, have your Visa, MasterCard, or Discover Card ready and call  
toll-free 1-800-338-0376.  
A shipping and handling fee will be charged upon ordering.  
We are required by law to collect appropriate sales tax for each individual  
state, country, and locality to which the merchandise is being sent.  
Items are subject to availability.  
ꢂ1  
Warranty Assistance  
If trouble is experienced with this equipment, for warranty information, please  
contact customer service at 1-800-448-0329. If the equipment is causing harm to  
the telephone network, the telephone company may require that you disconnect the  
equipment until the problem is resolved.  
Any unauthorized repairs, changes or modifications not expressly approved by  
Thomson Inc. could void the user’s authority to operate this product. For instructions  
on how to obtain a replacement unit, refer to the warranty included in this guide or call  
customer service at 1-800-448-0329.  
Or refer inquiries to:  
Thomson Inc.  
Manager, Consumer Relations  
P O Box 1976  
Indianapolis, IN 46206  
Attach your sales receipt to this booklet for future reference or jot down the date this  
product was purchased or received as a gift. This information will be valuable if service  
should be required during the warranty period.  
Purchase Date  
Name of Store  
ꢂꢀ  
Limited Warranty  
What your warranty covers:  
• Defects in materials or workmanship.  
For how long after your purchase:  
• One year, from date of purchase.  
(The warranty period for rental units begins with the first rental or ꢂ5 days from  
date of shipment to the rental firm, whichever comes first.)  
What we will do:  
Provide you with a new unit. The exchange unit is under warranty for the  
remainder of the original product’s warranty period.  
How you get service:  
Properly pack your unit. Include any cables, etc., which were originally provided  
with the product. We recommend using the original carton and packing  
materials.  
”Proof of purchase in the form of a bill of sale or receipted invoice which is  
evidence that the product is within the warranty period, must be presented to  
obtain warranty service.” For rental firms, proof of first rental is also required.  
Also print your name and address and a description of the defect. Send via  
standard UPS or its equivalent to:  
Thomson Inc.  
11721 B Alameda Ave.  
Socorro, Texas 79927  
Insure your shipment for loss or damage. Thomson Inc. accepts no liability in  
case of damage or loss.  
A new unit will be shipped to you freight prepaid.  
What your warranty does not cover:  
Customer instruction. (Your Owner’s Manual provides information regarding  
operating instructions and user controls. Any additional information, should be  
obtained from your dealer.)  
Installation and setup service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of nature, such as but not limited to lightning damage.  
ꢂꢁ  
Product Registration:  
complete and mail the Product Registration Card if one was received with your  
unit. Product Registration will make it easier to contact you should it ever be  
necessary. Registration is not required for warranty coverage.  
Limitation of Warranty:  
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS  
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL  
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION  
GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A  
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.  
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE  
EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE  
FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF  
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED  
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED  
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT  
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT  
IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.  
How state law relates to this warranty:  
Some states do not allow the exclusion nor limitation of incidental or  
consequential damages, or limitations on how long an implied warranty lasts  
so the above limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights, and you also may have other rights  
that vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
ꢂꢂ  
ꢂ5  
Index  
A
Accessory Information  
Add Records  
ꢂ1  
ꢁꢁ  
ꢀ8  
15  
ꢀꢀ  
ꢀꢂ  
17  
ꢀ5  
18  
Display Messages  
Do Not Disturb (D-N-D)  
ꢁ7  
ꢀ7  
Advanced Intercom Features  
Alarm Clock  
All Settings  
Answering Calls  
Area Code  
Auto Standby  
Auto Talk  
E
Edit Records  
ꢁꢂ  
ꢀ6  
Equipment Approval Information  
Exit  
F
FCC RF Radiation Exposure Statement ꢂ  
B
Flash/Call Waiting  
Front View  
ꢀ5  
10  
Base  
ꢀꢁ  
10  
1ꢁ  
ꢁ6  
7
Base Layout  
Base Station  
Battery Safety Precautions  
Before You Begin  
G
General Product Care  
Global De-registration  
ꢂ1  
ꢀ0  
C
H
Call Timer  
ꢀꢂ  
ꢁ0  
ꢁ0  
ꢂ0  
ꢁ6  
Handset  
ꢀꢁ  
11  
16  
Call Waiting Caller ID  
Caller ID (CID)  
Causes of Poor Reception  
Changing the Battery  
Handset Layout  
Handset Name  
Hearing Aid Compatibility (HAC)  
I
D
Important Installation Guidelines  
Information for DECT Product  
Initial Setup  
9
16  
Date and Time  
16  
ꢁ5  
ꢁꢀ  
ꢁꢀ  
19  
ꢁ1  
Delete Records  
Deleting a CID Record  
Deleting All CID Records  
De-Registration  
Dialing a CID Number  
Inserting a Pause in the Dialing  
Sequence  
ꢁꢂ  
8
1ꢀ  
1ꢀ  
ꢀ8  
Installation  
Installing the Handset Battery  
Installing the Phone  
Intercom Operation  
Interference Information  
Introduction  
Dialing a Number from Internal  
Memory  
ꢁ5  
8
11  
Digital Security System  
Display Icons  
7
ꢂ6  
Index  
K
S
Key Tone  
ꢀ1  
Sound Setup  
ꢀ0  
ꢀꢁ  
1ꢂ  
ꢁ1  
Speakerphone Operation  
Standby Screen  
Storing CID Records  
L
Language  
17  
ꢀ6  
Storing CID Records in Internal  
Last Number Redial  
Licensing  
Memory  
ꢁꢀ  
Limited Warranty  
ꢂꢁ  
T
Telephone Jack Requirements  
Telephone Operation  
Three-Way Calling  
Tone/Pulse  
7
ꢀꢁ  
ꢀ9  
17  
M
Making a Call  
ꢀꢂ  
ꢀ8  
ꢀ7  
Making an Auto Intercom Call  
Mute  
Transferring External Calls to Other  
Handsets  
ꢀ9  
ꢁ8  
ꢀ9  
P
Troubleshooting Guide  
Two-Way Calling  
Page  
ꢀ6  
Paging from the Base/Group Page ꢀ6  
Parts Checklist  
Phonebook  
Programming Functions  
Programming the Telephone  
7
ꢁꢁ  
1ꢂ  
1ꢂ  
U
Using Intercom with External Telephone  
Calls  
ꢀ8  
V
R
Visual Indicators  
ꢀꢁ  
Receiver Volume Control  
ꢀ7  
VMWI / Visual Ringer Indicator on  
Receiving an Incoming Call During an  
Handset  
ꢀꢁ  
ꢀꢀ  
Intercom Call  
ꢀ8  
ꢁ0  
18  
ꢀ1  
ꢁꢁ  
ꢁ1  
ꢀ0  
ꢀ1  
ꢀ5  
1ꢂ  
Voicemail  
Receiving CID Records  
Registration  
Reset Setting  
Review Records  
Reviewing CID Records  
Ringer Tone  
Ringer Volume  
Ringer Volume (Shortcut)  
Room Monitor  
W
Warranty Assistance  
ꢂꢀ  
ꢂ7  
Visit the GE website at: www.GE.com/phones  
Thomson Inc.  
101 West 10ꢁrd Street  
Indianapolis, IN ꢂ6ꢀ90-110ꢀ  
© ꢀ008 Thomson Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
Model ꢀ8ꢀ1ꢂ  
000ꢀ8579 (DOM E)  
08-ꢁꢀ  
Printed in China  

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