Commission has prepared a helpful booklet, “How To Identify
and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington,
D.C. 20402. Please specify stock number 004-000-00345-4 when
ordering copies.
Button Descriptions
Using Intercom w/External Phone
Calls
Installation
Registration
Intercom Operation
Changing the Battery
Limited Warranty
Quick Set-Up Guide
for Optional/
Left soft button
What your warranty covers:
YOU MUST REGISTER THE HANDSET BEFORE USE!
The intercom feature allows you to have a conversation
with another registered handset without tying up the
telephone line, allowing you to still receive incoming calls.
CAUTION: To reduce the risk of fire or
personal injury, use only the Thomson
Inc. approved model BYD NiMH H-AAA
900mAh 1.2V, rechargeable Nickel-
metal Hydride AAA batteries, which is
compatible with this unit.
Digital Security System
Selects the current menu item or confirms a
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
During a telephone call, you may use the intercom
function to page another handset and have an off line,
private (two-way) intercom conversation. You may also
have a three-way conversation between the external
caller and the handsets, or you may transfer the external
telephone call to another handset.
After the optional handset has charged for 16 hours;
Screen displays Press reset button on base and insert
handset in charger. Handset will automatically register
to base.
setting, depending on the current screen. LED light
indicator alerts to Voicemail Waiting and Skype
Authorization requests.
Your cordless phone uses a digital security system to
protect against false ringing, unauthorized access, and
charges to your phone line.
Additional
Notice: The changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to
operate the equipment.
Making an Intercom Call
(The warranty period for rental units begins with the first
rental or 45 days from date of shipment to the rental firm,
whichever comes first.)
Model 28311
INSTALLATION NOTE: This product
operates at a frequency of 1.9GHz. to
provide communication with minimal
interference from other electronic devices.
To further minimize the possibility of
interference, the base of the cordless
telephone should not be placed near or
on top of a TV, microwave oven, or VCR. If
interference continues, move the cordless
telephone further away from these
appliances.
(Handset to Handset Intercom Call)
Right soft button
NOTE: Once a handset has completed
registration successfully, HANDSET X
shows on the handset’s display, X stands
for handset number, you can rename your
handset.
NOTE: The maximum number of handsets
which can be registered to the system is 4.
NOTE: The new handset will be
automatically UPDATED or DOWNGRADED
to the actual software version of the base.
1. Make sure handset is OFF (not in TALK mode) before
you replace battery.
Cancels the last action or returns to the previous
screen, depending on the current screen.
Hearing Aid Compatibility
(HAC)
1. From the idle screen, press
to enter the main
2 in 1 - Skype
Cordless Handset
What we will do:
menu.
Two-Way Calling
• Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of
the original product’s warranty period.
2. Remove the battery compartment door.
3. Remove the batteries from the handset.
4. Insert the new batteries.
2. Press
3. Press
and
and
to select INTERCOM.
to select from any available
This telephone system meets FCC standards for Hearing Aid
Compatibility.
1. During an external call, press
Hold.
to put the call on
Call/Speaker button
Initiates or answers a call. During a call, activates
speaker.
How you get service:
2. Press
3. Press
4. Press
to select OPTIONS.
and to select Invite Handset.
and to select from any available
registered handset or Internal Call to All. The receiving
handset(s) rings. Wait for the person at the receiving
FCC RF Radiation Exposure
Statement
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using
the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted
invoice which is evidence that the product is within the
warranty period, must be presented to obtain warranty
service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the
defect. Send via standard UPS or its equivalent to:
5. Put the battery compartment door back on.
End/Skype status
6. Place handset in the base or handset charge cradle to
charge. Allow the handset battery to properly charge
(for 16 hours) prior to first use or when you install a
new battery pack. If you do not properly charge the
phone, battery performance will be compromised.
handset to press
to connect the call.
When in a call, ends the call. From idle, provides
access to Skype status menu with a short press.
This equipment complies with FCC RF radiation exposure limits
set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter
must not be co-located or operated in conjunction with any other
antenna or transmitter.”
NOTE: To cancel, press
handset.
on the sending
registered handset or Internal Call to All. The receiving
handset(s) is paged and emits a tone. Wait for the
Important Installation
Guidelines
Handset Name
Navigational/Selection button
Press the outer ring to navigate up, down, left,
or right. Press the round button in the center to
select/confirm a setting.
4. When finished, press
deactivate the intercom.
on either handset to
person at the receiving handset to press
to
This menu allows you to enter a name for the handset,
which displays on the top banner of the idle screen.
connect the call. Both intercom users may now speak
privately. The external caller will not hear the intercom
conversation.
• Avoid sources of noise and heat, such as motors,
fluorescent lighting, microwave ovens, heating
appliances and direct sunlight.
Battery Safety Precautions
NOTE: The system is expandable up to 4
handsets (by purchase of optional Model
28311 handset with recharge cradle).
When 4 handsets are registered, the
system can handle 2 separate intercom
operations at once, for example, 1st
handset intercoms with 2nd handset while
3rd handset intercoms with 4th handset.
For body worn operation, this phone has been tested and meets
the FCC RF exposure guidelines when used with the belt clip
supplied with this product. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines.
1. From the idle screen, press
menu.
to enter the main
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Do not burn, disassemble, mutilate, or puncture.
Batteries of this type could release toxic materials
which can cause injury.
Upper/Lower case and numeric button
When in text editor, changes to lower-case, upper-
case, or numeric entry.
•
Avoid areas of excessive dust, moisture and low
temperature.
5. When finished, press
on either handset to
2. Press
3. Press
4. Press
and
and
and
to select Settings.
deactivate the intercom. The originating handset
displays Landline Call and On Hold.
• Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
• Insure your shipment for loss or damage. Thomson Inc.
accepts no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight
prepaid.
What your warranty does not cover:
• Customer instruction. (Your User’s Guide provides
information regarding operating instructions and user
controls. Any additional information, should be obtained
from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into
other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card
packed with your unit. It will make it easier to contact you
should it ever be necessary. The return of the card is not
required for warranty coverage.
• To reduce the risk of fire or personal injury, use only
the Nickel-metal Hydride battery listed in the User’s
Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
•
Avoid other cordless telephones.
to select Cordless settings.
CAUTION:
RISKOFELECTRICSHOCK
DONOTOPEN
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or
terminals, unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying telephone
lines.
to select Handset name.
6. Press
to re-connect to the external call.
Space and Zero button
When in text editor, allows entry of a space, plus
sign, or zero.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
THE LIGHTNING
CAUTION: TO REDUCE THE
5. Enter the handset name (up to 12 characters).
6. Press to save your selection.
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO
WARNING:TO
Three-Way Calling
HEAD WITHIN THE NOT REMOVE COVER (OR
WARNING SIGN
ALERTING YOU OF
IMPORTANT
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
Receiving an Intercom Call
Regular Method:
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
For use with 2 handsets and an external landline call
During a landline call with a handset, the other registered
handset(s) display Landline Busy. To have a second
handset join the call;
NOTE: If you make a mistake, use the
button to backspace and delete one
character at a time or press and hold to
delete all.
When you receive an intercom call, your handset rings
with the selected melody and the Handset ID of sending
phone shows in the display. To answer the call press
# button
PRODUCT TO RAIN
OR MOISTURE.
SEE MARKING ON BOTTOM
/
BACK OF PRODUCT
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
When in text editor, it provides a symbol table.
.
NOTE: The handset display will turn off
after 60 seconds of inactivity to save
battery life. Lift from cradle to activate or
if handset was not on the charge cradle,
press the END button to toggle between
the Change Status and Idle Screen.
Advanced Intercom
Features
1. Press
.
De-Registration
Introduction
Handset Layout
2. Press
to connect. The original handset will hear a
for use with Model 28310
2 in 1 - Skype Internet
& Standard Phone
This feature allows you to remove a registered handset
from connection to base. During the de-registration
process, keep the handset near the base.
CAUTION: When using telephone
beep to indicate another handset has joined the call.
equipment, there are basic safety
instructions that should always be
followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with
this product and save them for future
reference.
Receiving an Incoming Call
NOTE: The above procedure will only work for
a Landline Call. For three way calling with an
external Skype call, use the “Invite Handset”
method.
During an Intercom Call
earpiece
Use the Deregister function to deregister your handset
from a base station.
If you receive an external telephone call (landline or Skype)
during an intercom call, both parties on the intercom call
will receive a double beep in the earpiece. The handset
displays the Caller’s ID (if available) and Answer call?.
Installing the Handset
Battery
Interference Information
Service
1. From the idle screen, press
menu.
to enter the main
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause
undesired operation.
display
“Invite Handset” Method:
For use with 2 handsets and a Skype Call or landline call
IMPORTANT: Because cordless phones
operate on electricity, you should have at
least one phone in your home that isn’t
cordless, in case the power in your home
goes out.
If you have purchased an extra handset
apart from your original purchased unit
you may find a detailed description of its
functions in the User’s Guide provided with
your original purchased unit.
If you have purchased an extra handset
that is not of the same type as your
original handset you may still use the
original User’s Guide to help explain the
new handsets basic functions and options.
NOTE: You must install the handset
batteries before using the cordless
handset.
If trouble is experienced with this equipment, for repair or
warranty information, please contact customer service at 1-800-
448-0329. If the equipment is causing harm to the telephone
network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
a) To ignore the incoming call, press
.
2. Press
3. Press
4. Press
and
and
and
to select Settings.
1. During an external call, press
to put the call on
NOTE: If a 3rd handset is registered to the
system, the external call can be answered
by this handset and the intercom call can
continue at the same time.
Navigational/
selection
Hold.
to select Cordless settings.
Limitation of Warranty:
CAUTION: To reduce the risk of fire or
personal injury, use only the Thomson
Inc. approved model BYD NiMH H-AAA
900mAh 1.2V, rechargeable Nickel-
metal Hydride AAA batteries, which are
compatible with this unit.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
2. Press
3. Press
4. Press
to select OPTIONS.
and to select Invite Handset.
and to select from any available
to select Deregister handset.
• The warranty stated above is the only warranty applicable
to this product. All other warranties, express or implied
(including all implied warranties of merchantability or
fitness for a particular purpose) are hereby disclaimed.
No verbal or written information given by Thomson Inc.,
its agents, or employees shall create a guaranty or in any
way increase the scope of this warranty.
• Repair or replacement as provided under this warranty
is the exclusive remedy of the consumer. Thomson
Inc. shall not be liable for incidental or consequential
damages resulting from the use of this product or arising
out of any breach of any express or implied warranty
on this product. This disclaimer of warranties and
limited warranty are governed by the laws of the state
of Indiana. Except to the extent prohibited by applicable
law, any implied warranty of merchantability or fitness
for a particular purpose on this product is limited to the
applicable warranty period set forth above.
(button)
This product may be serviced only by the manufacturer or
its authorized service agents. Changes or modifications not
expressly approved by Thomson Inc. could void the user’s
authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call
customer service at 1-800-448-0329.
WARNING: It is not recommended that a
handset be de-registered unless absolutely
necessary because once a handset is
de-registered, that handset’s telephone
features cannot be used until the handset is
re-registered.
b) To answer the call, press
. Selecting Yes will
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Right soft
connect your handset to the external call and will
place the intercom call on hold.
registered handset or Internal Call to All. The receiving
handset(s) is paged and emits a tone. Wait for the
(button)
LED alert
1. Locate batteries and battery door which are packaged
together inside a plastic
bag and are separate
(indicator)
You may now switch between the intercom call and the
external call or conference the other handset to the
external call.
person at the receiving handset to press
connect the call.
to
Or refer inquiries to:
5. Select NO, if you do not want to de-register.
6. If you select YES, then screen will display Your handset
is not registered to base station any more!.
Thomson Inc.
Privacy of Communications may not be ensured when using this
product.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
End/Skype
from the handset.
Manager, Consumer Relations
P O Box 1976
Left soft
5. Press
OPTIONS.
on the originating handset to select
status
2. Locate the battery
compartment on the
back of the handset.
3. Insert the batteries.
4. Close the battery
compartment by
pushing the door up
until it snaps into place.
5. Plug the AC power
adaptor of the charge
cradle into an electrical
outlet.
6. Place the handset in
the charge cradle. The
CHARGE indicator turns
on, verifying the battery is charging.
Allow handset to charge for 16 hours prior to first use.
If you do not properly charge the handset, battery
performance is compromised.
(button)
(button)
a) To switch between the external call and the
Indianapolis, IN 46206
intercom call: Press
, (Swap calls). This puts the
Re-Register Your Handset
6. Press
and to select Join in Conference.
Attach your sales receipt to the booklet for future reference or
jot down the date this product was purchased or received as a
gift. This information will be valuable if service should be required
during the warranty period.
Parts Checklist
external call on Hold. The external caller will hear
a double beep every 10 seconds to indicate they
are on Hold. You can return to the intercom call by
Use the Register function whenever you need to register
your handset with a base station, for instance when
registering the handset with a base station other than the
one you are already registered to.
Make sure your package includes the items shown here.
7. To end conference call, both handsets must press
• Reorient or relocate the receiving antenna (that is, the
antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between
the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet
on a circuit different from that to which the receiving
antenna is connected.
If these measures do not eliminate the interference, please
consult your dealer or an experienced radio/television technician
for additional suggestions. Also, the Federal Communications
.
pressing
again.
Call/
Purchase date _________________________________________
_______
Transferring External Calls to Other
Handsets
Speaker
(button)
# (button)
b) To conference the other handset to the external
call:
How state law relates to this warranty:
1. From the idle screen, press
menu.
to enter the main
Name of store _________________________________________
_______
• Some states do not allow the exclusion nor limitation of
incidental or consequential damages, or limitations on how
long an implied warranty lasts so the above limitations or
exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also
may have other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for
warranty information.
Press
Conference.
c) To end the conference call, both handsets must
press
, then press
and
to select Join in
1. Follow steps 1 - 6 for Three Way Calling Invite Handset
Method.
Belt
clip
2. Press
3. Press
4. Press
and
and
and
to select Settings.
Charge Cradle
to select Cordless settings.
2. After conference is established, press
on
a/A *
.
originating handset. External call is connected to the
second handset.
to select Register handset.
(button)
NOTE: The current status of each handset
shows at the top of the handset display.
i.e. Intercom, Landline Call, Skype Call or
Confererence Call as you progress through
the steps above.
5. Screen displays Press reset button on base station and
insert hand-set in charger. Handset will automatically
register to base.
2 AAA
Space/zero
(button)
Nickel-metal
Battery
Hydride batteries
NOTE: To make registration possible, make
sure that the base station has registration
mode enabled. This is done by pressing
Reset on the back of the base station.
compartment
Handset
microphone
Thomson Inc.
cover
10330 North Meridian Street
Model 28311
00019159 (Rev. 0 DOM E/S)
07-19
Indianapolis, IN 46290
© 2007 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Printed in Malaysia
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