GE 2 9762 User Manual

2-9750/62/63/64/65/66  
25-Channel  
Cordless Telephone  
User’s Guide  
We bring good things to life.  
INTRODUCTION  
Your GE cordless phone is designed to give you flexibility in use, and high  
quality performance. To get the most from your new phone, we suggest  
that you take a few minutes right now to read through this instruction  
manual.  
TABLE OF CONTENTS  
GETTING STARTED ............................. 4  
MODULAR JACK REQUIREMENTS ......... 5  
DESKTOP INSTALLATION ................... 6  
SETUP .......................................... 6  
CORDLESS PHONE BASICS................... 8  
MAKING A CALL ............................ 8  
PHONE-IN-USE LIGHT .................. 8  
REDIAL ...................................... 8  
RECEIVING A CALL .......................... 8  
FLASH BUTTON .............................. 9  
VOLUME BUTTON ........................... 9  
RINGER SWITCH ............................. 9  
PAGING THE HANDSET .................... 9  
ADVANCED FEATURES ....................... 10  
CHANNEL BUTTON ....................... 10  
THE MEMORY FEATURE ................. 10  
STORING A NUMBER IN MEMORY 10  
CHANGING A STORED NUMBER ... 10  
DIALING A STORED NUMBER ...... 10  
CHAIN DIALING FROM MEMORY .. 11  
TEMPORARY TONE ........................ 11  
CHANGING THE BATTERY ................... 12  
BATTERY SAFETY PRECAUTIONS .. 13  
GENERAL PRODUCT CARE ................. 13  
HANDSET SOUND SIGNALS ............... 14  
TROUBLESHOOTING GUIDE ................ 14  
CAUSES OF POOR RECEPTION ............ 16  
SERVICE ......................................... 16  
ACCESSORY ORDER FORM ................ 17  
INDEX ............................................ 18  
WARRANTY .................................... 19  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
T H E L I G H T N I N G  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
WA R N I N G S I G N  
ALERTING YOU OF  
A
WARNING  
ALERTING YOU OF  
T A T  
SIGN  
( O R B A C K ) . N O U S E R -  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO Q U A L I F I E D S E RV I C E  
PERSONNEL.  
I
M
P
O
R
N
WARNING:TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
3
GETTING STARTED  
Make sure your package includes the items shown here.  
Note: Illustrations contained  
within this User's Guide are for  
representation only. Your unit  
may differ slightly.  
PHONE  
CHANNEL  
PAGE FIND  
/
ABC  
JKL  
TUV  
DEF  
1
2
5
8
3
GHI  
MNO  
CHARGE  
IN USE  
4
7
6
PRS  
WXY  
9
TONE  
OPER  
0
#
*
MEMORY  
VOLUME  
RINGER  
OFF ON  
Base  
Handset  
BEFORE YOU BEGIN  
DIGITAL SECURITY SYSTEM  
Your cordless phone uses a digital security system to prevent false  
ringing, unauthorized access, and charges to your phone line.  
IMPORTANT  
When you place the handset in the base, the unit verifies its security code.  
After a power outage or battery replacement, you should place the  
handset in the base for about 20 seconds to reset the code.  
CAUTION: Because cordless phones operate on electricity, you should have  
at least one phone in your home that isn’t cordless, in case the power in your  
home goes out.  
4
MODULAR JACK REQUIREMENTS  
You need an RJ11 type modular jack, which is the most  
common type of phone jack and might look like the one  
pictured here. If you don’t have a modular jack, call your  
local phone company to find out how to get one installed.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies  
that may cause interference to nearby TVs and VCRs. To minimize or prevent  
such interference, the base of the cordless telephone should not be placed  
near or on top of a TV or VCR. If interference continues, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
5
2
DESKTOP  
INSTALLATION  
5
3
4
TONE/PULSE switch  
If you don't charge the handset battery properly (for 12 hours)  
when you first set up the phone, performance of the battery will  
be compromised.  
1. Remove the base plate on the  
bottom of the phone.  
2. Plug the telephone line cord into a  
modular jack.  
3. Plug the power supply cord into  
an AC outlet.  
4. Set the TONE/ PULSE switch to  
TONE for touch-tone service, or  
PULSE for rotary service. If you  
1
don’t know which type of service  
you have, check with the phone  
2
3
4
5
6
7
8
9
0
PHONE  
CHANNEL  
PHONE NO.  
company.  
ABC  
JKL  
TUV  
DEF  
1
2
5
8
3
PAGE FIND  
/
GHI  
MNO  
4
7
6
5. Raise the base antenna.  
PRS  
WXY  
9
CHARGE  
IN USE  
TONE  
OPER  
0
#
6. Turn on the RINGER switch so the  
handset rings for incoming calls.  
*
MEMORY  
VOLUME  
RINGER  
OFF ON  
7. Place handset in the base to  
charge for 12 hours. The CHARGE/  
IN USE light comes on indicating  
that the battery is charging.  
RINGER switch  
CHARGE/IN USE light  
6
WALL MOUNT INSTALLATION  
If you don't charge the handset battery  
properly (for 12 hours) when you first  
set up the phone, performance of the  
battery will be compromised.  
1
2
1. Plug the telephone line cord into a  
modular wall jack.  
3
2. Connect the power supply adapter into  
an AC outlet.  
3. You can wrap the extra cord around the  
cord wrap in the base plate or leave the  
extra cord hanging.  
If you use the cord wrap: remove the base  
plate, wrap the cord, and re-attach the  
base plate.  
4. Slip the mounting holes over the wall  
plate posts and slide the unit down firmly  
into place. (Wall plate not included.)  
5
5. Set the TONE/PULSE switch to TONE if  
you have touch-tone service or to PULSE  
if you have rotary dial service.  
6. Turn on the RINGER switch so the hand-  
set rings for incoming calls.  
PHONE  
CHANNEL  
PAGE FIND  
/
ABC  
JKL  
TUV  
DEF  
1
2
5
8
3
7
7. Place handset in the base to charge for 12  
hours. The CHARGE/IN USE light comes  
on indicating that the battery is charging.  
GHI  
MNO  
4
7
6
CHARGE  
IN USE  
PRS  
WXY  
9
TONE  
OPER  
0
#
*
MEMORY  
NOTE: The easiest way to fit the telephone  
line cord into the base plate, is to leave it  
wrapped up. Just unwrap enough cord to  
reach the modular wall jack.  
6
7
CORDLESS PHONE BASICS  
MAKING A CALL  
The only two things you need to know to make a call are:  
Press the PHONE button before you dial.  
Press PHONE button or place the handset in the base to hang up.  
Otherwise, it works just like any other phone.  
IMPORTANT: Because cordless phones operate on electricity, you should  
have at least one phone in your home that isn’t cordless, in case the power in  
your home goes out.  
PHONE  
CHANNEL  
PHONE-IN-USE LIGHT  
You know the phone is on when you see the  
Phone-in-Use light on the handset come on.  
Phone-in-Use Light  
REDIAL  
Press the REDIAL button to redial the last number you called. If you get a  
busy signal, and want to keep dialing the number, just press REDIAL again  
(you don’t have to turn the phone off and back on).  
RECEIVING A CALL  
To answer a call you must press the PHONE button on the handset before  
you can talk.  
8
FLASH BUTTON  
Use the FLASH button to activate customer calling services such as call  
waiting or call transfer, which are available through your local phone  
company.  
TIP: Don't use the PHONE button to activate customer calling services such  
as call waiting, or you’ll hang up the phone.  
VOLUME  
button  
VOLUME BUTTON  
Controls the volume of the handset's earpiece.  
TONE  
OPER  
0
#
*
MEMORY  
VOLUME  
RINGER  
OFF ON  
RINGER SWITCH  
The RINGER switch must be ON for the handset  
to ring during incoming calls (or when paging the  
handset).  
RINGER switch  
PAGING THE HANDSET  
Press the PAGE/FIND button on the base to  
locate a misplaced handset or to get the  
attention of a person near the handset.  
Pressing the PAGE/FIND button for 2 seconds  
enables the handset to signal for 15 seconds,  
or until you find the handset and press the  
PHONE button. Remember that the RINGER  
switch must be ON for the handset to ring.  
The Page/Find feature only works when the  
PHONE button is off.  
PAGE FIND  
/
CHARGE  
IN USE  
PAGE/FIND button  
9
ADVANCED FEATURES  
CHANNEL BUTTON  
While talking, you might need to manually change the  
channel in order to get rid of static. Press and release the  
CHANNEL button to advance to the next clear channel.  
CHANNEL  
button  
THE MEMORY FEATURE  
Store up to 10 numbers in memory for quick dialing.  
PHONE  
CHANNEL  
STORING A NUMBER IN MEMORY  
The phone must be OFF when you store numbers.  
1. Press the MEMORY button.  
ABC  
JKL  
TUV  
DEF  
1
2
5
8
3
GHI  
MNO  
4
7
6
PRS  
WXY  
9
2. Dial the number (up to 16 digits).  
3. Press MEMORY and then press a number key (0-9) to  
store the dialed number in that memory location.  
TONE  
OPER  
0
#
*
MEMORY  
VOLUME  
FLASH  
RINGER  
OFF ON  
4. Record whose number is stored in the location on the  
memory directory card on the back of the handset.  
MEMORY button  
INSERTING A PAUSE IN THE DIALING SEQUENCE  
Press the FLASH button to insert a delay in the dialing  
sequence of a stored telephone number when a pause is  
needed to wait for a dial tone (for example, after you dial  
9 for an outside line or when you need to wait for a com-  
puter access tone). Each pause counts as 1 digit.  
CHANGING A STORED NUMBER  
Use the same procedure you use to store a number.  
DIALING A STORED NUMBER  
1. Make sure the phone is ON.  
2. Press MEMORY, and then press the number for that memory location.  
IMPORTANT: If you make test calls to emergency numbers stored in  
memory, remain on the line and briefly explain the reason for the call to the  
dispatcher. It's a good idea to make these calls during off-peak hours, such as  
early morning or late evening.  
10  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls which require a sequence of numbers, for  
instance if you use a calling card for a frequently called long distance  
number. Basically, you dial each part of the sequence from memory.  
The following example shows how you can use chain dialing to make a  
call through a long distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
1. Make sure the phone is ON.  
2. Press MEMORY and then press 7.  
3. When you hear the access tone, press MEMORY and then press 8.  
4. At the next access tone, press MEMORY and then 9.  
TIP: Wait for the access tones before pressing the next memory button, or  
your call might not go through.  
TEMPORARY TONE  
This feature enables Pulse (rotary) service phone users to access touch-  
tone services offered by banks, credit card companies, etc. by pressing the  
TONE  
*
button to temporarily make the phone touch-tone compatible. To  
get information about your bank account, for example, you would:  
1. Call the bank’s information line.  
2. Press the TONE  
*
button after your call is answered.  
3. Follow the voice instructions to complete your transaction.  
4. Hang up when finished. The phone returns to Pulse (rotary) service.  
11  
CHANGING THE BATTERY  
The handset runs on a consumer-replaceable nickel cadmium battery pack.  
If you experience any of the following problems, you may need to replace  
the battery pack:  
Short talk time  
Limited range  
Poor sound quality  
CHARGE/IN USE light fails to light  
Make sure phone is OFF before you replace battery.  
2. Unfasten the  
strap holding  
battery in  
1. Slide open  
the battery  
compartment  
door.  
4. Remove the  
battery pack.  
3. Pull out  
the battery  
plug.  
place.  
Battery  
retaining  
strap  
Battery  
plug  
8. Charge the  
battery for 12  
hours before  
use.  
7. Replace the  
battery  
5. Replace and  
plug in the new  
battery pack.  
(use GE BT-12  
replacement  
battery.)  
6. Fasten the  
strap.  
compartment  
door.  
1
2
3
4
5
6
7
8
9
0
PHONE NO.  
PAGE / FIND  
CHARGE  
IN USE  
12  
BATTERY SAFETY PRECAUTIONS  
Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.  
Like other batteries of this type, if it is burned or punctured, it could  
release toxic materials which can cause injury.  
Keep batteries out of the reach of children.  
NOTE: The RBRC seal on the battery used in your  
Thomson Consumer Electronics product indicates  
that we are participating in a program to collect  
and recycle Nickel Cadmium batteries throughout  
the United States. Please call 1-800-8-BATTERY for  
Ni-Cd  
information or contact your local recycling center.  
GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow these  
guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with a  
soft cloth.  
13  
HANDSET SOUND SIGNALS  
Signal  
Meaning  
One beep every 7 seconds  
Three long beeps (with ringer on)  
A long warbling tone (with ringer on)  
One long beep  
Battery is low  
Page signal.  
Signals an incoming call.  
Handset and Base are  
not communicating: the handset  
might be too far away from the base,  
you might need to try another  
channel, or the base might not be  
receiving power.  
A brief warbling tone  
You've stored a number in memory  
successfully.  
TROUBLESHOOTING GUIDE  
In case of difficulty, please check the following Troubleshooting Guide  
before seeking service.  
Problem  
Solution  
No dial tone  
• Check installation:  
— Is the base power cord connected to a working  
outlet?  
— Is the Phone-in-Use light on?  
— Is the telephone line cord connected to the wall  
jack?  
• Disconnect the base from the wall jack and connect  
another phone to the same jack. If there is no dial tone  
in the second phone, the problem might be your  
wiring or local service.  
• Is the handset out of range of the base?  
• Make sure the battery is properly charged (12 hours).  
• Is the battery pack installed correctly? See page 12.  
• Did the handset beep when you pressed the phone  
button? Did the Phone-in-Use light come on? The  
battery may need to be charged.  
• Reset the security code by placing the handset in the  
base for about 20 seconds.  
14  
Problem  
Solution  
Dial tone is OK, but  
can’t dial out  
• Make sure the TONE/PULSE switch on the base is  
correctly set (see p. 6).  
Handset does not ring  
• Make sure the RINGER switch on the handset is  
turned to ON.  
You may have too many extension phones on your  
line. Try unplugging some phones.  
• See solutions for “No dial tone.”  
You experience static,  
noise, or fading in  
and out  
• Change channels.  
• Is handset out of range? Move closer to the base.  
• Does the base need to be relocated?  
• Charge battery.  
• Make sure base is not plugged into an outlet with  
another household appliance.  
Unit beeps  
• Place handset in base for 20 seconds to reset the  
security code. If that doesn’t work, charge battery for  
12 hours.  
• Clean charging contacts on handset and base with a  
soft cloth, or an eraser.  
• See solutions for “No dial tone.”  
• Replace battery.  
Memory Dialing  
• Did you program the memory location keys correctly?  
See p. 10.  
• Did you follow proper dialing sequence? See pp. 10.  
• Make sure TONE/PULSE switch is correctly set.  
See p. 6.  
• Did you reprogram numbers into memory after power  
outage or replacing battery?  
15  
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You’re out of range of the base.  
SERVICE  
The FCC requires this product to be serviced only by the manufacturer or  
its authorized service agents. In accordance with FCC requirements,  
changes or modifications not expressly approved by Thomson Consumer  
Electronics could void the user’s authority to operate this product. For  
instructions on how to obtain service, refer to the warranty included in this  
Guide or call Consumer Information, 1-800-448-0329.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift. This information will  
be valuable if service should be required during the warranty period.  
Purchase date _____________  
Name of store ________________  
16  
17  
INDEX  
B
D
P
Battery  
Digital Security System 4  
PAGE/FIND button 9  
Paging the Handset 9  
PHONE ON/OFF 8  
Product Care 13  
Installation 12  
F
Battery Safety 13  
Buttons  
FLASH button 9  
CHANNEL 10  
FLASH 9  
I
R
MEMORY 10, 11  
PAGE/FIND 9  
PHONE ON/OFF 8  
REDIAL 8  
Installation 4, 6  
REDIAL 8  
Ringer Switch 9  
Ringer switch 9  
M
Making a Call 8  
MEMORY button 10, 11  
Memory feature 10  
memory location 10  
TONE 11  
S
C
Service 16  
Chain Dialing 11  
chain dialing 11  
CHANNEL Button 10  
CHARGE/IN USE 12  
CHARGE/IN USE light  
6, 7  
T
N
Temporary Tone 11  
TONE button 11  
TONE/PULSE switch 7  
nickel cadmium battery  
pack 12  
replacement of 12  
cleaning the phone 13  
18  
LIMITED WARRANTY  
What your warranty covers:  
Any defect in materials or workmanship.  
For how long after your purchase:  
One year.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the  
rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the original product’s warranty period.  
How to make a warranty claim:  
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We  
recommend using the original carton and packing materials.  
Include in the package evidence of purchase date such as the bill of sale. Also print your name and address  
and a description of the defect. Send standard UPS or its equivalent to:  
Thomson Consumer Electronics, Inc.  
Product Exchange Center  
32 Spur Drive  
El Paso, Texas 79906  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.  
A new or refurbished unit will be shipped to you prepaid freight.  
What your warranty does not cover:  
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and  
user controls. For additional information, ask your dealer.)  
Installation and set-up service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of God, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to  
contact you should it ever be necessary. The return of the card is not required for warranty coverage.  
How state law relates to this warranty:  
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
19  
Model 2-9750/62/63/64/65/66  
15390070 (Rev. 0 E/S)  
98-20  
© 1998 Thomson Consumer Electronics, Inc.  
P.O. BOX 1976, Indianapolis, IN 46206  
Trademark(s) ® Registered  
Printed in China  
Marca(s) Registrada(s)  

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