2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
Ringer Tone
Volume
Interference Information
Introduction
Handset Layout
Model 27831 Series
2.4 GHz Cordless
Telephone System
User’s Guide
When the phone is ON, press the CID/VOL (left or right arrow) on the handset to adjust
the volume of the handset’s earpiece. There are four settings. Press the right arrow to
increase the volume and left arrow to decrease the volume. You will see the volume
setting on the handset display. VOL 4 is the maximum and VOL 1 is the minimum.
1. Press the FLASH/program button until the screen displays RINGER TONE.
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used in
accordance with instructions contained in this manual. Reasonable protection against
such interference is ensured, although there is no guarantee this will not occur in a
given installation. If interference is suspected and verified by switching this equipment
on and off, the user is encouraged to try to correct the interference by one or more of
the following measures: Reorient the radio/television receiver’s antenna, relocate the
equipment with respect to the receiver, plug the equipment and receiver into separate
circuit outlets. The user may also wish to consult a qualified radio/television technician
for additional suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
CAUTION: When using telephone equipment, there are basic
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the bottom of the base.
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-3) to enter
your selection from Ringer Tone 1, 2, or 3. The default setting is “RINGER TONE 1”.
4. Set the ringer switch (on the handset) to ON, and place the handset in the cradle on
the base.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
display
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Channel Button
5. The in use/charge indicator turns on, verifying the battery is charging. The unit will
take 20 seconds to register and verify its security code.
While talking on the phone, you might need to manually change the channel in order
to reduce static caused by appliances, such as baby monitors, garage door openers,
microwave ovens, or other cordless phones. Press and release the CHAN/delete button
to move to the next clear channel.
Tone/Pulse
TALK/call back
(button)
NOTE: In case of a power failure, the handset may display
UNAVAILABLE when the TALK/CALL BACK button is pressed. You
must then place all handsets on the main base cradle for 20
seconds to re-register.
1. Press the FLASH/program button until the screen displays 1 TONE 2 PULSE.
Before You Begin
FORMAT
(button)
2. Use the CID/VOL (left or right arrow) button or the handset number pad to enter
your selection. The default setting is “1 TONE”.
Parts Checklist
(for 27831xx1 model)
CID/VOL
Temporary Tone
- or + (Caller ID/
volume button)
Model 27831xx2
Make sure your package includes the items shown here.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
Telephone Network Information
6. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge
the phone, battery performance is compromised.
This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing
enables pulse (rotary) service phone users to access touchtone services offered by
banks, credit card companies, etc. For example, when you call your bank you may need
to enter your bank account number. Temporarily switching to touchtone mode allows
you to send your number.
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
NOTE: For Model 27831xx2, this setting should be changed on both
handsets.
CAUTION: To reduce risk of personal injury, fire, or damage use
only the 5-2616 or 5-2749 (black), or 5-2617 or 5-2748 (gray)
power adaptor listed in the user’s guide. This power adaptor is
intended to be correctly orientated in a vertical or floor mount
position.
REDIAL
(button)
Factory Default
1. Dial the telephone number and wait for the line to connect.
FORMAT
(button)
MEMORY
(button)
This feature allows you to restore the unit’s original features.
1. Press the FLASH/program button until the screen displays DEFAULT.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business. If these changes are expected to affect the use or performance of your
telephone equipment, the telephone company will likely give you adequate notice to
allow you to maintain uninterrupted service.
2. When your call is answered, press the TONE*/exit button on the handset to
temporarily change from pulse dialing to tone dialing.
Telephone
Extra Charge Cradle (applicable only with Model 27831xx2)
1. Plug the extra charging cradle into the electrical outlet.
2. Place the handset on the charging cradle.
line cord
Base
2. Use the CID/VOL (left or right arrow) button to scroll to YES. The default setting is
“NO”.
PAUSE#
(button)
TONE*/exit
(button)
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing
mode.
AC power
adaptor
Handset
battery pack
3. Press FLASH/program to confirm. You will hear a confirmation tone.
Handset
Notice must be given to the telephone company upon termination of your telephone
from your line.
CHAN/delete
(channel/
FLASH/call
wait/program
(button)
3. The charge indicator turns on, verifying the battery is charging.
4. Allow the phone to charge for 16 hours prior to first use.
Cordless Phone Basics
delete button)
Exit
For Model 27831xx2 there will be ONE additional handset, charge cradle, battery pack
and cover than shown above.
REN Number
Press the TONE*/exit button to cancel any command you initiated.
VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO THE
MAIN BASE BEFORE USE. After the 2nd handset has charged for 16
hours, place it on the main base station for 20 seconds, it will then
automatically register and verify its security code.
Making a Call
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
1. Press the TALK/call back button and dial the desired number.
-OR-
IMPORTANT: You can only use one handset at a time and there is NO
conference and intercom features for these units.
Paging the Handset
Installing the Phone
This feature helps to locate a misplaced handset.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
To perform preview dial, dial the number first then press the TALK/call back button.
2. To hang up, press the TALK/call back button or place the handset in the cradle.
Wall plate
Press the page button on the base. The handset will beep for about two minutes or until
you press TALK/call back on the handset or press the page button on the base.
Telephone Jack Requirements
Installing the Handset Battery
Wall Mounting
To use this phone, you need an RJ11C type modular telephone
NOTE: You must connect the handset battery before use.
If you want to mount the phone on a wall, slip the mounting holes (on the back of
the base) over the wall plate posts, and slide the unit down into place. (Wall plate not
included.)
jack, which might look like the one pictured here, installed in your
home. If you don’t have a modular jack, call your local phone
company to find out how to get one installed
NOTE: You can still page the handset if the ringer is turned off. If the
battery is dead, the Paging feature will not work.
Modular
telephone
line jack
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2459 or Nickel-metal Hydride (Ni-MH) model 5-2522,
which is compatible with this unit.
Receiving a Call
REN Number is located on the cabinet bottom.
1. To answer a call press the TALK/call back button on the handset before you begin
speaking.
Important Information
Caller ID (CID)
Handset Setup
Licensing
NOTICE: This product meets the applicable Industry Canada technical specifications.
Installation
2. To hang up, press the TALK/call back button or place the handset in the cradle.
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting Caller ID Service.
There are six programmable menus available: Language, Local Area Code, Ringer ON/OFF,
Ringer Tone, Tone/Pulse and Factory Default. When you program these settings, make
sure the phone is OFF (not in talk mode). Pressing the TONE*/exit button will remove you
from the menu selection process without changing the feature you are in.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
Licensed under US Patent 6,427,009.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
Digital Security System
Call Transfer (applicable only with Model 27831xx2)
Hearing Aid Compatibility (HAC)
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
During an external call, you may transfer the call to another handset.
This telephone system meets FCC/Industry Canada standards for Hearing Aid
Compatibility.
The equipment must be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
1. Press the FORMAT button on originating handset. The screen displays
TRANSFERRING. Both handsets will be paged.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
INSTALLATION NOTE:
Display Language
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
Some cordless telephones operate at frequencies that may cause or
receive interference with nearby TVs, microwave ovens, and VCRs.
To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave
ovens, or VCR. If such interference continues, move the cordless
telephone farther away from these appliances.
1. Press the FLASH/program button until the screen displays 1ENG 2FRA 3ESP.
FCC RF Radiation Exposure Statement
2. Press the FORMAT or TALK/call back button on the receiving handset to answer the
call.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
2. Use the CID/VOL (left or right arrow) button or the handset number pad to select 1
(English), 2 (French), or 3 (Spanish). The default setting is “1ENG”.
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.”
battery
pack
Time
Date Repeat call Number of calls
NOTE: To cancel the call transfer, you may press the TONE*/exit or
the FORMAT button on the originating handset.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
red wire
Caller ID phone
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present,
are connected together. This precaution may be particularly important in rural areas.
Redial
number
Certain other communications devices may also use the 2.4 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 2.4 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
Local Area Code
Press the REDIAL button to quickly dial the last number you called (up to 32 digits).
Caller ID
name
If you enter your local 3-digit area code in the area code menu, your local area code
does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number.
Calls received from outside your local area code will display the full 10-digit number.
PRESS DOWN
If you get a busy signal, and want to keep dialing the number, press redial to dial the
number again.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
FIRMLY
black wire
NOTES: This equipment may not be used on coin service provided by the telephone
company.
4. Insert the battery pack.
In Use Indicator
1. Press the FLASH/program button until the screen displays AREA CODE - - -. The
default setting is “- - -”.
5. Close the battery compartment by pushing the door up until it snaps into place.
When the in use/charge indicator on the base is lit, the handset is either in use or
charging. The in use/charge indicator on the base flashes when you receive a call.
Call Waiting Caller ID
2. Use the handset number pad to enter your 3-digit area code.
Provided you subscribe to Call Waiting Caller ID service from your phone company; if
you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
Base Station
NOTE: If you make a mistake, press the CHAN/delete button to erase
the incorrect area code and repeat step 2.
Flash
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
Important Installation Guidelines
If you subscribe to the combined Call Waiting Caller ID service from your local
telephone company you will receive Caller ID information (if available) on Call Waiting
calls. During a phone call, you will hear a beep to indicate another call is waiting on
the line and Caller ID information for the waiting call shows on the handset display. To
connect the waiting call, press the FLASH/program button on the handset and your
original call is put on hold. You may switch back and forth between the two calls by
pressing the FLASH/program button.
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
• When you hear the call waiting beep in the handset receiver, press the FLASH/
program button to put the current call on hold and answer the incoming call. Press
FLASH/program again to return to the original call.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
Set Ringer ON/OFF
1. Press the FLASH/program button until the screen displays RINGER 1ON 2OFF.
Receiving CID Records
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-2) to enter
your selection from 1ON or 2OFF. The default setting is “1ON”.
Thomson Multimedia Ltd.
30 Eglinton Ave W., Suite 304
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
TIP: Do not use the TALK/call back button to activate custom calling
services such as call waiting, or you’ll hang up the phone.
Mississauga, ON Canada L5R 3E7
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
3. Press the FLASH/program button to confirm and to advance to the next menu
feature.
© 2008 Thomson Multimedia Ltd.
Trademark(s) ® Registered
Marque(s) ® déposée(s)
Model 27831D
00008251 (Rev. 4 CAN E)
08-03
Printed in China
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