Cordless DT590
BusinessPhone Communication Platform
User Guide
Cover Page Graphic
?
Table of Contents
Integrated Phonebook ....................................94
System Phonebook ......................................101
Write Text .....................................................103
Settings ........................................................106
Audible Signals ............................................121
Useful Hints ..................................................122
Installation ....................................................123
Reference ....................................................129
Troubleshooting ............................................135
Glossary .......................................................137
Index ............................................................138
BusinessPhone – Cordless DT590
3
Welcome
Welcome
Welcome to the User Guide for the Cordless phone DT590 in the
BusinessPhone Communication Platform from Ericsson.
The BusinessPhone Communication Platform consists of
BusinessPhone Compact, BusinessPhone 50,
BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 7.0
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a license package that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Cordless phone DT590 with a
default programming. There may be some differences in the way
your phone is programmed. Please consult your system
administrator if you need further information.
The latest version of this User Guide can also be downloaded from:
4
BusinessPhone – Cordless DT590
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that
this telephone is in conformity with the essential requirements and
other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc
BusinessPhone – Cordless DT590
5
Important
Important
This section describes the information that is important to know
before you use the DT590 phone, battery, charger and the
functions described.
Note: This User guide describes the supported
BusinessPhone Communication Platform functions
together with the most commonly used telephone specific
functions. All telephone specific functions are listed in the
menu structure, see section “Menu structure” on page 23.
Before using the DT590 the first time you have to charge and
connect the battery, see section “Installation” on page 123.
Guidelines, warnings and precautions for
safe and efficient use
Recommendations
•
Always keep and handle your products with care and keep
them in a clean and dust-free place. Proper use and care will
prolong the products life. Use a soft absorbent tissue or cloth to
remove dust, dirt or moisture.
•
Always ensure that the phone, battery and charger are used and
operated in the intended environment for which they are
designed.
•
•
Operate the phone in temperatures between 0°C to +40°C
(32°F to 104°F).
Do not expose your products to liquid, moisture, humidity,
solvents, strong sunlight, harsh environments or extreme
temperatures, never above +60°C (+140°F).
6
BusinessPhone – Cordless DT590
Important
•
•
•
Exposure to heat may cause batteries to leak, overheat or
explode, resulting in fire, burns or other injuries.
Do not put the product in the microwave oven: This may cause
damage to either the oven or the product.
Do not attempt to disassemble or alter any part of the phone,
the charger(s) or the battery-pack. Disassembly or alteration
may result in electrical shock or irreversible damage to the
equipment. Only a qualified service personnel or an authorized
Ericsson partner should conduct internal inspections,
alterations and repairs.
•
•
Do not expose your product to open flames or lit tobacco
products.
Do not drop, throw or bend your products. This may cause
malfunction or electric shock.
•
•
Do not paint your product.
Do not use your product in an area where a potentially explosive
atmosphere exists.
•
•
To avoid hearing impairment, accept the call before holding your
product (or portable handsfree device) to your ear.
The DT590 phone is not specified as intrinsically safe, so do not
use it in areas with a danger of explosion.
Disposing of the product
•
Your product should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.
Power supply
•
•
•
•
•
•
Connect the AC power adapter of the charging unit only to the
designated power sources as marked on the charger.
Make sure the cord is positioned so that it will not be subjected
to damage or stress.
To reduce risk of electrical shock, unplug the chargers from any
power source before attempting to clean or move it.
The AC power adapters must not be used outdoors or in damp
areas.
Never alter the cord or plug. If the plug will not fit into the outlet,
have a proper outlet installed by a qualified electrician.
Limit the distance between the mains socket and the cordless
phone when charging for easy accessibility.
BusinessPhone – Cordless DT590
7
Important
•
•
As an energy saving measure, disconnect the charger from the
main socket after charging.
When unplugging the mains adapter from the power outlet,
make sure that your hands are dry and ensure that you hold the
solid portion of the mains adapter.
•
Do not pull on cables.
Charging and batteries
Please read carefully the following important precautions
before the first time use of the batteries. Make sure to
understand and observe all cautionary instructions stated, so
as to avoid any possible safety hazards that are caused by
any misuse, misapplication or damage to batteries.
•
•
Only use batteries, mains adapters or desk and rack chargers
designed for use with your product.
Use of power sources not explicitly recommended may lead to
overheating, reduced battery performance, distortion of the
equipment and fire or other damages.
•
Cordless phones are equipped with Nickel Metal Hydride
(NiMH) batteries or Lithium Ion Lion batteries. In a complex
infrastructure, the talk- and standby time may differ, due to the
consequence of the increase in signaling.
•
•
The battery must always be completely charged (minimal 4
hours) before first time use.
The battery in your product is designed to withstand many
charge cycles.
•
•
Use only the recommended charging equipment.
Improper charging can cause heat damage or even high
pressure rupture.
•
•
•
•
Observe proper charging polarity.
Do not solder lead wires directly onto the battery.
Do not apply water to the battery.
The initial charging of a NiMH battery will cause the battery to
become warm. This is a normal effect of charging NiMH
batteries.
•
The batteries are replaceable, however it is not the intention to
do this frequently.
•
•
Only charge the batteries when placed in the phone.
Use only the specified battery-packs for your product.
8
BusinessPhone – Cordless DT590
Important
•
Never heat or dispose of the battery into a fire, which, or else,
may cause leakage, burst or fire.
•
•
Remove the carrying case from the product while in charger.
Do not cover the product while being charged. Do not charge
the phone in a closed cabinet or drawer. The charging of the
battery is a chemical process and causes the battery to become
warm during charging. Make sure the environment in which the
phone is charged, is well vented.
•
•
•
•
The cordless phone can be charged either when switched on or
off.
Do not connect the battery's positive and negative leads
altogether in any case.
Do not strike or drop the battery. It may cause damage to the
battery.
Do not charge the battery under the temperature of +5°C
(+41°F). Be sure to charge the battery between the
temperatures of +5°C and +45°C (+41°F and 113°F). Charging
beyond these conditions may impair the battery performance
and shorten the life cycle.
•
•
•
Do not use battery packs from different types, brands or of
different capacities.
The battery is to be stored in a dry cool place, with the ambient
temperature around of +25°C (+77°F) for best performance.
The battery continues to discharge a minimal portion of its
power, even if the product is switched off or the battery is
removed.
•
Dispose the battery in accordance with all local regulations,
applicable in your country.
Warnings
•
Smoke or fumes
Stop operating the products and turn off immediately in case of
smoke or fumes. Unplug the mains adapter and remove the
batteries from the phone immediately. Continued operation may
result in fire or electrical shock.
•
LCD
If the liquid crystal display breaks, avoid injury by not letting the
liquid crystal touch the skin, getting it into the eye or into the
mouth or getting cut by the broken glass.
BusinessPhone – Cordless DT590
9
Important
Preventing malfunction
•
Never place the equipment in close proximity of electric motors,
welding equipment or other devices generating strong (electro)
magnetic fields. Exposure to strong (electro) magnetic fields
may cause malfunction and corrupt the communication.
•
Moving the equipment rapidly between warm and cold
temperatures may cause condensation (water droplets) to form
on its internal and external surfaces. Water droplets may cause
malfunction of the equipment and corrupt or end
communication or damage the equipment. When condensation
is noticed, stop using the equipment. Switch off the phone,
remove the battery and unplug the mains adapter from the
power outlet. Wait until the moisture evaporates from the
equipment before putting it in operation again.
•
•
Avoid accidental drop of the phone. Use the clip, security clip or
carrying case specified for carrying purposes of the phone.
Avoid the phone being squeezed between furniture and your
body when carrying the phone in your pocket or attached to
clothing.
10
BusinessPhone – Cordless DT590
Important
Coverage Area
Your organization’s premises are covered by a number of cells
which form the coverage area. You can make and answer calls
anywhere within this area, outside the area you will lose contact
with the system.
Company coverage:
Network (submenu option)
The submenu option Network should only be used for
administration purposes by Ericsson service staff. Using this menu
option may cause a logout from the DECT/GAP network, and no
further calls will be possible.
Note: In case of a network unsubscription, the phone must
be logged on again by a service technician.
BusinessPhone – Cordless DT590
11
Switching On/Off
Switching On/Off
Switch on
ÚÙ
ÚÙ
Press and hold at least 3 seconds until the display lights up.
If the phone does not switch on or the battery icon starts flashing,
the battery is low. Charge the battery.
Note: If the signal strength icon is off and the message
“No system” or “Searching” is displayed, you cannot make
or answer calls.
Switch off
Note: During calls, you cannot switch off your phone.
Press and hold at least 3 seconds until the display turns
blank.
12
BusinessPhone – Cordless DT590
Description
1
2
Volume Up
loudspeaker volume in handsfree mode. See section “Adjust ear
piece volume” on page 107 and section “Adjust loudspeaker
volume for handsfree speaking” on page 107.
Volume Down
This button is used for decreasing the ear piece volume and the
loudspeaker volume in handsfree mode. See section “Adjust ear
piece volume” on page 107 and section “Adjust loudspeaker
volume for handsfree speaking” on page 107.
3
4
Loudspeaker
The loudspeaker is placed on the rear side of the handset. See
section “Adjust loudspeaker volume for handsfree speaking” on
page 107.
Off hook / Yes
This button is used for connecting calls, pressing briefly once in
standby mode will open the call list. Always press this button to
confirm choices when working in menu mode.
5
6
C (Clear) / Mute
Pressing this button in standby mode will mute the ringer signal,
pressing it during a call will mute the microphone.
Microphone
Note that the microphone is placed on the bottom side of the
handset, close to the charging connectors. (The three small holes
to the left of the message key is a matter of design and has no
functionality.)
7
8
Charger connectors
See section “Installation” on page 123.
R / Message key
With this key you put a call on hold (inquiry) and retake a call put on
hold. Pressing this key in standby mode will result in an outgoing
call to a specific extension number. If the “voice message” icon
appears, you can enter your mailbox system to retrieve the voice
message.
9
Handsfree key
Press the handsfree key to turn on the loudspeaker. See sections
“Incoming Calls” on page 32, “Outgoing Calls” on page 35 and
“During Calls” on page 40.
14
BusinessPhone – Cordless DT590
Description
10
Keypad
In idle and number input mode:
In standby mode, pressing the keypad briefly enters the digits
0 to 9 and the characters * and #. Pressing and holding the *-key
will add a pause represented by a “-”.
In text input mode:
When writing text messages and adding/editing names in the
Phonebook, pressing keys 0 to 9, *, or # displays the first available
character on that specific key. The marked character is selected
after a time-out (3 seconds) or when another key is pressed.
Pressing key 1 adds space between the characters and pressing
the *-key switches between upper and lower case. The first
character entered in a message, or when adding/editing a name in
the Phonebook, will be an upper level character followed by lower
level characters unless the *-key is pressed before entering the
character.
11
12
Menu key
Pressing the menu key in standby mode will open the (integrated)
“Phonebook” menu. During a call it will open the “3rd party” menu.
If the key has been used to leave the menu mode, the last used
menu will be opened.
Navigation key
Use this key to navigate in the menu and text modes. When the left
navigation key is pressed in standby mode and during a call, the
left-most menu tab is highlighted. When the right navigation key is
pressed, the right-most menu tab is highlighted. Navigation key up
and navigation key down is used for navigating up/down in the
menu.
13
14
15
On/Off / On hook / No
previous screen. Pressing the button for more than 3 seconds will
switch the handset on/off.
Headset connector
The headset connector is used for connecting a headset and can
also be used for connecting a data cable for downloading software
and other data to the handset.
Display
The full graphic type display is 101 pixels wide and 80 pixels high
with white backlighting that can be switched on/off or set to
automatic. It is also possible to change the display contrast. See
sections “Display Backlight” on page 115, “Display Contrast” on
page 116.
BusinessPhone – Cordless DT590
15
Description
16
17
Ear piece
Please note: The phone may retain small magnetic pieces
around the ear piece region.
LED
Ringing, message waiting, battery low, exit cover area.
Case
The case is made of durable PC/ABS plastic.
Antenna
The antenna is integrated into the handset.
Clip
The clip on the back of the handset is used for fastening the
handset to a belt or similar.
Battery
The battery is a rechargeable Li-Ion battery placed under a battery
cover and connected to the handset in such a way that improper
contact is not possible. By placing the handset in the charger, an
empty battery can be charged within four hours.
16
BusinessPhone – Cordless DT590
Description
Display Info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. In standby mode, the display
normally shows the owner identity.
The DT590 display
Menu tabs
Brown
4736
12-May-04
08:15am
User identity (name)
User identity (number)
Date
lg
Key lock, Alarm icon, and current time
Info row (icons)
X 3 p m 2 n q t
The following display examples show the different states of your
phone:
Idle phone
Depending on the status and settings of your phone, different
information can be shown.
Normal
Brown
4736
12-May-04
08:15am
X
t
“Brown” is the programmed name in your network. The second
row shows your extension number. The third and fourth row show
the current date and time. The icons for key lock and alarm would
appear on the fourth row. The fifth row (info row) shows icons for
signal strength, messages, battery status, etc.
BusinessPhone – Cordless DT590
17
Description
Fixed Diversion activated
Individual Diversion activated
FOLLOW ME
4736 -> 1234
12-May-03
DIVERSION
4736 -> 3131
12-May-03
08:15am
08:15am
X 3
t
X 3
t
The display shows your own extension number 4736 diverted to
the desired diversion target.
Outgoing call
Normal outgoing call:
When you make an outgoing call, both the traffic state and the
dialled number or name are displayed:
Calling
3234
X 3
t
When the outgoing call is answered:
Duration time
01:03
3234
X 3
t
18
BusinessPhone – Cordless DT590
Description
Diverted call:
If the dialled number is diverted, the diversion information is shown.
For example, the display shows the dialled number 3234 diverted
to 4736.
Calling
B3234
4736
X
t
Incoming call
Normal incoming call:
If available, the number or the name of the caller is displayed.
Internal call
Smith
External call
0022281100
X
t
X
t
Diverted call:
A diversion indicator before the number or name informs you that
the call is diverted to your phone. For example, the display shows
that the number of Mr. Smith was dialled, but the call was diverted
to you:
Internal call
BSmith
3234
External call
Smith
B
00022281100
X
t
X
t
BusinessPhone – Cordless DT590
19
Description
System connection messages
No system
No access
Out of coverage
The phone is not in contact with any system. Please ask your
system administrator to log on the phone.
Note: When reentering the coverage area, it can take a
couple of minutes before the phone has automatically
registered into the system.
Access indication
Your phone has contact with a system, calling is not allowed.
Menu tabs
1
2
Phonebook
The “Phonebook” menu contains all names/numbers in the
integrated Phonebook.
Message
The “Message” menu contains all message handling such as
listening, reading, writing, and sending messages.
3
4
Call info
The “Call info” menu contains call lists and call time.
Call service
The “Call service” menu contains absent handling and diversion of
calls.
5
Toolbox
The “Toolbox” menu contains a calculator, alarm clock, and
personal handset settings such as changing the ringer volume,
selecting the language etc.
6
7
3rd party
The “3rd party” menu contains all functions for calls where a third
(or more) party is involved.
Ongoing call
The “Ongoing call” menu contains shortcuts to the message menu
and to the call list, and possibility to change to DTMF signalling
mode etc.
8
User busy
In the “User busy” menu, camp-on on PBX internal calls can be
initiated if the called person is busy, or callback when the called line
is no longer busy.
20
BusinessPhone – Cordless DT590
Description
9
X
Call waiting
In the “Call waiting” menu information of the caller (if available) can
be found if camp on is initiated by another party. A call waiting can
also be picked up on another line while maintaining the first
connection.
Display icons
Signal strength
The Signal strength indicator is on when your phone is connected
to the system. The bars indicate reception quality.
g
n
Alarm clock
The Alarm clock icon is visible when the alarm clock is set.
Ring signal muted
The Ring signal muted icon is on when the mute button is pressed
and “Mute ringer?” is selected.
t
u
Battery
The battery icon is always shown in the display in standby mode.
When the level is low it is time to charge the battery.
Low battery
The low battery icon is shown when the battery has 10% of its
capacity left. The icon is flashing when the battery capacity is equal
to or lower than 5%.
q
Handsfree speaking
The handsfree speaking icon is shown when the handsfree
operation is activated.
m
Voice message
The voice message icon indicates that a new voice message has
arrived. The icon remains in the display until all new messages in
the inbox are heard.
V
Text message
The text message icon indicates that a new text message has
arrived. The icon remains in the display until all new messages in
the inbox are read.
l
P
Key lock
Keys are locked.
Headset
The headset icon indicates that a headset is connected to the
phone.
BusinessPhone – Cordless DT590
21
Description
A
Microphone muted
The microphone muted icon indicates a muted microphone.
B
Redirected call
The redirected call icon indicates that the incoming call is redirected
from another phone.
3
C
Call info
The call info icon indicates that there are new missed calls in the
call list. The icon remains in the display until the calls are checked
and either answered or rejected.
Search Phonebook
The search Phonebook icon is visible when it is possible to press
the navigation key up/down and search for a name/number in the
integrated Phonebook.
->
Diversion indicator
When the diversion indicator is displayed before a name or number
it indicates that the phone is diverted to another extension.
i
Answered call
Outgoing call
Missed call
o
j
DU
Menu pointer
The menu pointers are visible when it is possible to press the
navigation key up/down to access more options or information.
r
s
Radio button
The radio button icon is visible when you can select an option.
Radio button selected
The radio button selected icon indicates a selected option.
w
Ringer volume
The ringer volume icon shows the selected ringer volume.
22
BusinessPhone – Cordless DT590
Description
Menu structure
The available phone-specific functions and network functions can
be accessed via the DT590 menus.
º
Press to access the “on hook” menu when in idle mode or to
access the “off hook” menu during a call (see below).
Menu structure
Options available when “on hook”
Phonebook
Message
Call info
Call service
Toolbox
Call
Missed calls
Call list
Call time
Absence
Divert
Alarm clock
Calculator
Sound & Alerts
Display
mVoice
Inbox*
Send*
Add contact
Edit contact
Delete contact
Open central*
Network
Time & Date
Locks
Answering mode
Language
In charger mode
Master reset
.
Move within a menu
º
ÚÙ Make selection. Move to submenu.
Move to previous menu.
ÜÛ
½
¾
Move to idle display.
Access the menu.
Options available when “off hook”
3rd party***
Phonebook
Ongoing call
User busy***
Call waiting***
Call 3rd party
Switch call
Transfer
Add to conf.
End new call
Call
Message
Call list
Long DTMF****
Short DTMF****
Send pause
Camp on
Call back
Info
Switch
Add contact
Edit contact
Delete contact
Open central*
Note: * Optional, only applicable in conjunction with the Integrated Messaging Server,
*** Depends on the programming of your cordless phone,
**** This feature is not supported.
BusinessPhone – Cordless DT590
23
Description
Navigation keys
Up
Back to previous menu/No
Confirm
ÜÛºÚÙ
Right
Left
¾
½
Clear/Exit
Menu key
Down
Phonebook tab
1
Phonebook Call
Add contact New
From call list
Edit contact
Delete
contact
Open
central*
Entries in the Central Phonebook
Note: * Optional, only applicable in conjunction with the Integrated
Messaging Server
Message tab
Message
m
Voice
(Access to your voice mailbox)
(The last 10 received messages)
2
Inbox*
Send*
Unsent
New
Outbox
Note: * Optional, only applicable in conjunction with the Integrated
Messaging Server
24
BusinessPhone – Cordless DT590
Description
Call info tab
Call info
Missed calls
(Missed calls in separate list)
3
4
Call list
(The last 20 calls - dialled, incoming,
missed)
Call time
(Accumulated outgoing call time and
for the last call)
Call service tab
Absencce
Call service
(You can specify the reason for your
absence and when you will be present
again)
Divert
Select
Manual
Add
Edit
Remove
End
BusinessPhone – Cordless DT590
25
Description
Toolbox tab
5
Toolbox
Alarm clock (Set, Clear)
Low 1
Low 2
Ringer volume (Voice, Mail, Alarm)
Calculator
Medium 1
Medium 2
High 1
High 2
Mix 1
Mix 2
Melody 1 to 6
User 1 to 10
Vibrator alert (On/On when silent/Off)
Ring signals
Internal
External
Callback
Sound & Alerts
Alarm signal
Mail
Voice
Message alert
Silent
Click
Tone
Key sound
None
Click
Tone
Low 1
Low 2
Display
)
Backlight (On/Off/Automatic
Contrast
Popup info (Enable/Disable)**
Medium 1
Medium 2
High 1
High 2
Mix 1
Mix 2
Melody 1 to 6
Network
Subscribe
Select
Priority
Rename subscr.
Unsubscribe
User 1 to 10
Time & Date
Time format
Date format
Locks
Key Lock (Automatic/Off)
Phone lock (On/Off)
Answering mode
Any key (On/Off)
Auto answer (On/Off)
Language (11)
In charger mode
Redirect
Off
Master reset
Settings only
All
Note: ** This feature is not supported
26
BusinessPhone – Cordless DT590
Description
3rd party tab
Call 3rd Party
Switch call
Transfer
Add to conf.
End new call
3rd party*
6
7
Note: * Depends on the programming of your cordless phone
Ongoing call tab
Ongoing call*
Message
m
Voice
Inbox
Send
Call list
Long DTMF
Short DTMF
Send pause
Note: * Depends on the programming of your cordless phone
User busy tab
Camp on
Call back
User busy*
(possibility to initiate “camp-
on” on internal calls)
8
(as soon as the called line is
free, you will be notified and
when you pick up the phone,
the called party will be called
again)
Note: * Depends on the programming of your cordless phone
BusinessPhone – Cordless DT590
27
Description
Call waiting tab
Call waiting*
(not applicable)
Info
9
(to answer the call on another
line)
Switch
Note: * Depends on the programming of your cordless phone
28
BusinessPhone – Cordless DT590
PIN Code and IPEI Code
PIN Code and IPEI Code
PIN Code
Your phone is not provided with a preset PIN code. You should
enter a personal PIN code to prevent misuse.
To change the PIN code
Route: Menu » Toolbox » Locks » Phone lock » On
Press.
¾
º
Select the “Toolbox” tab.
º ÜÛ
Select the menu item “Locks” and confirm.
º ÜÛ
Select the menu item “Phone lock” and confirm.
The following options are available:
On/Off
ÜÛ
Confirm the selected the menu item “On”.
ÜÛ
Press.
Old code:
New code(1):
New code(2):
is displayed.
BusinessPhone – Cordless DT590
29
PIN Code and IPEI Code
¿ ÜÛ
When using the phone for the first time, enter the
New code(2) and confirm.
¿ ÜÛ
For changing the code, enter the current code (Old code) and
confirm.
¿ ÜÛ
¿ ÜÛ
Enter the four digits of the new code (New Code(1)) and
confirm.
Enter the new code (New Code(2)) again and confirm.
“Wrong Code!” is displayed, you have entered a number that does
not match the current code.
Note the new code for future use.
Note: If you enter an incorrect new code three times in a
row, your phone leaves this menu option. To continue the
operation, you have to enter the correct PIN code when
“Authenticate - Enter PIN Code” is displayed.
In other situations, if you enter an incorrect code three times
in a row, your phone is blocked and “Authenticate - Enter
IPEI Code” is displayed. See section “IPEI Code” on
page 31 to unblock your phone.
30
BusinessPhone – Cordless DT590
PIN Code and IPEI Code
IPEI Code
The IPEI code is a unique code which has been assigned to your
phone (International Portable part Equipment Identity).
If your phone is blocked because an incorrect PIN code has been
entered three times, you can unblock it with the IPEI code.
The IPEI code of the cordless phone may be needed also to enable
telephone network subscription.
Read out the IPEI code
*#06#
Press.
A message box with “IPEI” is displayed followed by the IPEI
number.
Note: Write down the IPEI code for future use. If you cannot
retrieve the IPEI code, please contact your system
administrator. Keep the IPEI code secret to prevent misuse
of your phone.
Unblock the DT590
¿ ÜÛ
Enter the IPEI code and confirm.
The phone returns to the menu.
Your phone is switched off.
BusinessPhone – Cordless DT590
31
Incoming Calls
Incoming Calls
A ringing signal indicates an incoming internal or external call. You
can also see who has called you in the Call list.
Answer Calls
The ringing type tells you whether the call is an internal, external or
callback call and the display indicates the number of the incoming
call.
If the number is stored in the integrated Phonebook, the associated
name is shown instead.
ÜÛ
¼
Press to answer.
If you do not answer the call, the number is stored as a missed call
in the Call info/Missed calls and you are asked “Check Who
Called?”. See section “Call Info” on page 45.
Note: Calls can be answered at any time, whether you are
programming, keying in a number, etc.
Handsfree
Press to answer the call in handsfree speaking mode.
You are connected to the caller via the loudspeaker and
microphone.
32
BusinessPhone – Cordless DT590
Incoming Calls
Deflect the call
If you do not want to take the call, when the phone rings:
ÚÙ
ÚÙ
Press to deflect the call.
The call is diverted to a pre-programmed diversion address (same
as used for the Fixed Diversion)
Note: If the cordless phone is logged on as secondary
phone in a Tandem configuration an initiated call deflection
will release the call from the secondary phone however not
from the primary phone.
End the call
Press.
On another extension
You can answer a call to a phone in another room:
¿ ÜÛ
6
Enter the ringing extension and press.
Press.
Note: This number may differ from country to country, see
table “Alternative programming for Automatic Callback,
Camp-on, Intrusion” on page 106.
Mute ringing sound temporarily
If the phone rings or a warning sounds at an inconvenient moment,
you can temporarily suppress the sound:
½
Press to turn off the ringing for the moment.
The ring off icon appears.
All alert signals will silence for this specific call. But even with the
sound off, you can still answer the call. The warning light keeps
flashing. If you do not answer the call, the number is stored as a
missed call in the Call info/Missed calls. To turn off the ringing
sound permanently, see section “Volume Control” on page 107.
BusinessPhone – Cordless DT590
33
Incoming Calls
Change answering mode
The phone can be set to answer a call automatically or by pressing
any key.
Note: The auto answer mode is only useful when a headset
is connected.
Route: Menu » Toolbox » Answering mode
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
Select the menu item “Answering mode” and confirm.
The following options are available:
•
•
Any key (press any key to answer the call)
Auto answer (the call is automatically connected when the
headset is in use)
º ÜÛ
º ÜÛ
Select “Any key” or “Auto answer” and confirm.
Select “On” or “Off”and confirm.
34
BusinessPhone – Cordless DT590
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
You can also make a call via the Phonebooks, see section
“Integrated Phonebook” on page 94 or “System Phonebook” on
page 101.
Make Calls
How to make internal and external calls.
¿
Enter the desired number.
The number is displayed.
ÜÛ
Press when the number is correct.
called party is displayed if connecting line information is available.
Notes:
Correct a wrong entry by pressing the C/Mute key.
If you decide not to make the call while keying in the
number, press the NO key to stop.
If you receive a call while keying in the number, simply press
the Yes key to answer.
You can make your calls faster by using abbreviated
numbers or dial-by-name. See section “Abbreviated
Numbers” on page 73.
BusinessPhone – Cordless DT590
35
Outgoing Calls
Handsfree
While you are waiting for a connection, dial tone or during the call:
¼
ÚÙ
Press to switch the call to handsfree speaking mode.
You are connected to the caller via the loudspeaker and
microphone.
To end calls
Press to end the call.
The duration of the call is displayed.
Last External Number Redial
When you initiate an external call, the system automatically stores
all dialled digits, irrespective of whether the call was successful or
not.
*** ÜÛ
ÜÛ
Press to redial the last dialled external number.
The display will show the dialled number.
Redial number from Call list
The last 20 dialled, received, and missed numbers are stored in the
Call list. If a number occurs more than once, the last time stamp is
shown. You can dial one of these numbers by selecting the number
from the Call list.
Press.
The Call list appears.
º
ÜÛ
Scroll until you have the correct number or name.
Press to call the selected number.
Tip: If you press the C/Mute key instead of the Yes key, you
can remove the number from the list.
36
BusinessPhone – Cordless DT590
Outgoing Calls
You can also access the Call list via the Call info menu.
Route: Menu » Call info » Call list
You can permanently store the numbers from your Call list in your
integrated Phonebook. See section “Add Numbers from the Call
List” on page 100.
For more information about the Call list, see section “Call Info” on
page 45.
Automatic Callback
You call an extension and receive busy tone or get no answer. This
can also be used if no external line is free:
5
Press.
Verification tone.
Note: The number for automatic callback may differ from
country to country, see table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 106.
ÚÙ
Press.
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds; otherwise the Callback service is cancelled.
Note: This function is also accessible using the off hook
menu “Call back”, see section “User busy tab” on page 27.
BusinessPhone – Cordless DT590
37
Outgoing Calls
Busy Extension
You call an extension and receive busy tone.
Camp-on
You can notify a busy extension of your call by a muted ringing call
(if this function is allowed).
4
8
Press to camp-on.
Stay off hook. When the called extension replaces the handset, it
will be called automatically.
Note: If you receive the busy tone again, the desired
extension does not allow Camp-on.
The number for busy extension may differ from country to
country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 106.
This function is also accessible using the off hook menu
“Camp on”, see section “User busy tab” on page 27.
Intrusion
function is allowed).
Press to intrude.
Intrusion tone is heard and a three-party call is established. When
the called extension replaces the handset and you keep off hook,
the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against Intrusion.
The number for intrusion may differ from country to country,
see table “Alternative programming for Automatic Callback,
Camp-on, Intrusion” on page 106.
38
BusinessPhone – Cordless DT590
Outgoing Calls
Call Statistics
Your phone can tell you the duration of your last call and display the
total time of all calls.
To see the time spent on your last call and on all
outgoing calls
Route: Menu » Call info » Call time
¾
º
Press.
Select the “Call info” tab.
The following options are available:
•
•
•
Missed calls
Call list
Call time
º ÜÛ
Select the menu item ”Call time” and confirm.
The length of the last call but also the duration of all calls is
displayed in hours, minutes and seconds.
To see the call time
Route: Menu » Call info » Call time
Press.
¾
º
Select the “Call info” tab.
The following options are available:
•
•
•
Missed calls
Call list
Call time
º ÜÛ
½
Select the menu item ”Call time” and confirm.
Press to delete the call time.
ÜÛ
Confirm the delete process.
BusinessPhone – Cordless DT590
39
During Calls
During Calls
The BusinessPhone Communication Platform allows you to handle
calls in many different ways. You can make an inquiry, transfer the
call or create a conference, mute the microphone and ringer,
change the dial mode or put the call on hold to perform other
tasks.
Inquiry
During an ongoing conversation you want to make an inquiry to an
internal or external party.
»
¿
Press to put the current call on hold.
You hear the dial tone and R is displayed.
Enter the number of the third party.
When the third party answers, you can switch between the calls,
create a conference and end one of the calls.
Refer back
You can switch between the connected parties.
» 2
» 1
Press to switch between the calls.
Press to terminate.
The ongoing call is terminated. The other call is connected.
Note: This function is also accessible using the off hook
menu “3rd party”, see section “3rd party tab” on page 27.
40
BusinessPhone – Cordless DT590
During Calls
Transfer
You have an ongoing internal or external conversation and you
want to transfer an ongoing call.
»
¿
Press to put the current call on hold.
You hear the dial tone and R is displayed.
Enter the number of the third party.
When the third party answers, you can switch between the calls,
create a conference and end one of the calls.
Note: Make sure that you are connected to the desired
party. Please read the notes and warnings in section “Useful
Hints” on page 122.
ÚÙ
» 1
Press to transfer the call.
Or:
Press to return to the first call.
Note: This function is also accessible using the off hook
menu “3rd party”, see section “3rd party tab” on page 27.
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (call waiting tone), and the call will be extended
as soon as the ongoing call is terminated (if Camp-on is allowed).
Callback
You are called back if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your phone will ring again.
BusinessPhone – Cordless DT590
41
During Calls
Conference
You have an ongoing conversation and you want to establish a
telephone conference.
»
¿
Press.
Dial tone.
Enter the number of the third party.
Wait until the third party answers.
» 3
Press to establish a three party conference.
Now you have established a three party conference. To indicate the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons in the
conference.
In this way, you can include up to six parties in a conversation. How
many of them can be external callers depends on the programming
of the system.
ÚÙ
¼
Press to leave the conference.
Note: This function is also accessible using the off hook
menu “3rd party”, see section “3rd party tab” on page 27.
Handsfree Speaking
You can switch to handsfree speaking (and back to standard
speaking procedure) at any time during a call.
Press to switch handsfree speaking on or off.
During handsfree speaking, you are connected to the caller via the
loudspeaker and microphone.
42
BusinessPhone – Cordless DT590
During Calls
Send a dial tone pause
Route: Menu » Ongoing call » Send pause
¾
º
Press.
Select the “Ongoing call” tab.
The following options are available:
•
•
•
•
•
Message
Call list
Long DTMF
Short DTMF
Send pause
º ÜÛ
Select the menu item “Send pause” and confirm.
The phone now sends a pause. The pause is displayed as “-”.
Mute Microphone
To mute the microphone, during an ongoing conversation:
½
½
Press.
The caller will not hear the conversation in your room. A signal and
the microphone muted icon indicate that the microphone is off.
Press again to turn the microphone on.
Note: It is recommended to use this feature instead of
putting a call on hold. A call on hold may be diverted to your
operator, directly or after some time.
BusinessPhone – Cordless DT590
43
During Calls
Call Waiting
If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.
To terminate the ongoing call and answer the waiting
call
ÚÙ
ÜÛ
Press to finish the ongoing call.
The waiting call is signalled on your phone.
Press to answer the new call.
Note: The Call Waiting function might be blocked for use on
your extension (programmed by the system administrator).
Send a Message
You can send a callback or a voice message when you call an
extension and receive busy tone or get no answer.
Callback message
To send a Call me message.
9#
Press to send.
Voice message
To send a voice message.
99
*
Press and speak.
Press to play-back and listen to your recording.
Press and speak to re-record.
Press to send.
9
#
ÚÙ
Press to finish the procedure.
44
BusinessPhone – Cordless DT590
Call Info
Call Info
The Call info gives you information about missed calls, the call list
and the call time.
Missed calls
The last 10 incoming and missed calls are stored in the Missed
calls list.
The calls are marked with the following icon:
Missed call
j
Call list
The last 20 calls (10 dialled and 10 incoming/missed calls) are
stored in the Call list.
The different call types in the Call list are marked with the following
icons:
Incoming call
i
Outgoing call
o
Missed call
j
BusinessPhone – Cordless DT590
45
Call Info
When there are new unanswered calls, the call info icon is
displayed and the display shows: “Check Who Called?”.
ÚÙ
ÜÛ
Press if you do not want to return a call.
To return an unanswered call
Press briefly.
The Missed calls list with the dialling numbers or, if available, with
the names from the integrated Phonebook appears.
º
Scroll until you have the correct number or name.
Press to call the selected number.
ÜÛ
Tip: If you press the C/Mute key instead of the Yes key, you
can remove the number from the list.
To return any call
The last 20 calls (10 dialled and 10 incoming/missed calls) are
stored in the Call list. You can access the Call list via the Call info
menu.
Route: Menu » Call info » Call list
¾
º
Press.
Select the “Call info” tab.
º ÜÛ
Select the menu item “Call list” and confirm.
The Call list is displayed.
º
ÜÛ
Scroll until you have the correct number or name.
Press tocall the selected number.
You can permanently store the numbers from your Call list in your
integrated Phonebook. See section “Add Numbers from the Call
List” on page 100.
46
BusinessPhone – Cordless DT590
Call Forwarding
Call Forwarding
When you are not available to take calls or decide to answer your
calls on another extension, it is useful to forward your calls to an
alternate answering position. The alternate answering position can
either be a pre-programmed one (one for: Diversion when your
cordless is switched off or out of coverage and a common one for:
Fixed Diversion, Diversion when there is no answer, Diversion when
your extension is busy and Diversion when charging) or an
individual one.
If you urgently need to talk to someone who has forwarded his
calls, the system is also equipped with a bypass function.
Depending on the type of diversion, you are also able to record
your Personal Greeting for your mailbox, see section “Change your
Personal Greeting” on page 66.
Note: You can still make calls as usual.
Diversion when there is no answer
If you are not available to answer incoming calls (internal or
external), your system administrator can program your extension to
automatically divert calls to a pre-programmed diversion address
after a certain amount of time (default time: 15 seconds).
Diversion when your extension is busy
If your extension is busy and you receive an incoming call (internal
or external), your system administrator can program your extension
to automatically divert the call to a pre-programmed diversion
address.
BusinessPhone – Cordless DT590
47
Call Forwarding
Diversion when your cordless is switched
off or out of coverage
If your extension is switched off or out of coverage, your system
administrator can program it to automatically divert calls to a pre-
programmed diversion address.
Fixed Diversion
This function directs your calls to a pre-programmed diversion
address (e.g. mailbox system or secretary), which is defined by
your system administrator.
Activate Fixed Diversion
Press to activate the diversion
Wait for the verification tone.
*21# ÜÛ
ÚÙ
Press to finish the procedure.
You can make outgoing calls as usual. A special dial tone and the
display info reminds you that a Call Forwarding is active.
Cancel diversion
#21# ÜÛ
ÚÙ
Press to cancel diversion
Wait for the verification tone.
Press to finish the procedure.
New incoming calls will be signalled on your phone again
48
BusinessPhone – Cordless DT590
Call Forwarding
Diversion when charging
When the cordless phone is placed in the charger, incoming calls
will be diverted to a pre-programmed diversion address.
(same address as used for the feature Fixed Diversion)
Activate
Route: Menu » Toolbox » In charger mode
¾
Press.
º
Select the “Toolbox” tab
º ÜÛ
Select the menu item “In charger mode” and confirm.
The following options are available:
•
•
Redirect
Off
º ÜÛ
Select “Redirect” and confirm.
Note: If the cordless phone is logged on as secondary
phone in a Tandem configuration and placed in the charger,
incoming calls will further on be presented on the primary
phone and not be diverted.
Deactivate
Use the same procedure as for activating the feature with the
difference that you select the option “Off” instead of “Redirect”
BusinessPhone – Cordless DT590
49
Call Forwarding
Individual Diversion
This feature allows you to direct your calls to internal and external
addresses, e.g. to any directory number, a colleague’s extension,
an external number or a common abbreviated number (e.g. your
mobile phone).
Note: This feature can be used via the menu functions of
the cordless phone or via the function codes of the
BusinessPhone system. If you fail by using the menu
functions, please contact your system administrator.
Select a diversion address from your personal list
Route: Menu » Call service » Divert
Press.
¾
º
Select the “Call service” tab.
ܺ ÜÛ
Select the menu item “Divert” and confirm.
The following options are available:
•
•
•
•
•
•
Select
Manual
Add
Edit
Remove
End
º ÜÛ
º ÜÛ
Select the menu item “Select” and confirm.
If available, your already defined diversion addresses are displayed.
Select the desired position and confirm.
Wait for the verification tone.
ÚÙ
Press to finish the procedure.
50
BusinessPhone – Cordless DT590
Call Forwarding
Set the diversion address manually
Option 1:
Use the menu functions
Route: Menu » Call service » Divert
¾
º ÜÛ
Press.
º
Select the “Call service” tab.
Select the menu item “Divert” and confirm.
The following options are available:
•
•
•
•
•
•
Select
Manual
Add
Edit
Remove
End
º ÜÛ
º
Select the menu item “Manual” and confirm.
Press the navigation key (U) to modify the diversion type.
The following options are available:
•
Internal
•
External
º ÜÛ
º
¿ ÜÛ
Select the desired option and confirm.
Press the navigation key (D) to jump to the diversion address
field
Enter the diversion address manually and confirm.
Wait for the verification tone.
Or:
BusinessPhone – Cordless DT590
51
Call Forwarding
º
Press the navigation key (D) again to select a diversion
address out of the internal phonebook.
º ÜÛ
Select the desired name and confirm.
ÜÛ
Press.
Wait for the verification tone.
Press to finish the procedure.
ÚÙ
Option 2:
Use the function code
Internal diversion:
Press.
*21*
¿
Enter the diversion address.
Press.
# ÜÛ
Wait for the verification tone.
Press to finish the procedure.
ÚÙ
External diversion:
Press.
*22#
0 z
Enter the digit(s) for external line access and the new
external diversion address.
A maximum of 24 digits.
Note: Which digit to press for external line access depends
on the configuration of the system.
# ÜÛ
ÚÙ
Press.
Wait for the verification tone.
Press to finish the procedure.
52
BusinessPhone – Cordless DT590
Call Forwarding
Cancel diversion
Option 1:
Use the menu functions
Route: Menu » Call service » Divert
¾
º ÜÛ
Press.
º
Select the “Call service” tab.
Select the menu item “Divert” and confirm.
The following options are available:
•
•
•
•
•
•
Select
Manual
Add
Edit
Remove
End
º ÜÛ
Select the menu item “End” and confirm.
The following options are available:
•
•
Last
Select (not applicable)
º ÜÛ
ÚÙ
Select the menu item “Last” and confirm.
Wait for the verification tone.
Press to finish the procedure.
BusinessPhone – Cordless DT590
53
Call Forwarding
Option 2:
Use the function code
Internal diversion:
#21# ÜÛ
ÚÙ
Press.
Wait for the verification tone.
Press to finish the procedure.
External diversion:
#22# ÜÛ
ÚÙ
Press.
Wait for the verification tone.
Press to finish the procedure.
54
BusinessPhone – Cordless DT590
Call Forwarding
Add a diversion address to your personal list
Route: Menu » Call service » Divert
Press.
¾
º ÜÛ
º
Select the “Call service” tab.
Select the menu item “Divert” and confirm.
The following options are available:
•
•
•
•
•
•
Select
Manual
Add
Edit
Remove
End
º ÜÛ
º ÜÛ
Select the menu item “Add” and confirm.
Press the navigation key (U) to modify the diversion type.
The following options are available:
•
Internal
•
External
º ÜÛ
º
Select the desired option and confirm.
Press the navigation key (D) to jump to the name field
¿ ÜÛ
¿ ÜÛ
ÜÚÙ
Enter the name for the diversion address (e.g. Mailbox) and
confirm.
Enter the diversion address (e.g. the number of your Mailbox)
and confirm.
Press to finish the procedure.
BusinessPhone – Cordless DT590
55
Call Forwarding
Edit a personal list entry
Route: Menu » Call service » Divert
¾
º
Press.
Select the “Call service” tab.
º ÜÛ
Select the menu item “Divert” and confirm.
The following options are available:
•
•
•
•
•
•
Select
Manual
Add
Edit
Remove
End
º ÜÛ
º ÜÛ
¿ ÜÛ
Select the menu item “Edit” and confirm.
Select the desired diversion address and confirm.
Edit the diversion address and confirm the changes.
56
BusinessPhone – Cordless DT590
Call Forwarding
Delete a diversion address from the list
Route: Menu » Call service » Divert
Press.
¾
º ÜÛ
º
Select the “Call service” tab.
Select the menu item “Divert” and press.
The following options are available:
•
•
•
•
•
•
Select
Manual
Add
Edit
Remove
End
º ÜÛ
º ÜÛ
ÜÛ
Select the menu item “Remove” and press.
Select the desired diversion address and press.
“Remove ... ?” is displayed.
Press to confirm.
The selected name and number are deleted.
Bypass Call Forwarding
Bypass Call Forwarding makes it possible to call a specific
extension, even if Call Forwarding is activated on this extension.
*60*
¿
Press.
Enter the extension number.
# ÜÛ
Press and wait for answer.
You will be connected to the specified extension, regardless of
which type of Call Forwarding the called extension has activated.
BusinessPhone – Cordless DT590
57
Absence Information
Absence Information
If you are not in the office for a certain period of time (e.g. meeting,
vacation, lunch, illness), this feature allows you to inform your
callers why you are absent. External callers will be routed to the
operator who also has access to your absence info.
Note: When you have activated a diversion with a Personal
Greeting, callers will receive this greeting instead of your
activated absence information.
You can inform your callers with:
1
Pre-defined texts
Enter the reason for your absence and the date and time of your
return.
2
Voice information
Record a voice message and name the reason of your absence.
58
BusinessPhone – Cordless DT590
Absence Information
Enter Information
Pre-defined texts
Route: Menu » Call service » Absence
¾
º ÜÛ
Press.
º
Select the “Call service” tab.
Select the menu item “Absence” and confirm.
The following options are available:
•
•
Activate
Deactivate
º ÜÛ
º ÜÛ
¿ ÜÛ
Select the menu item “Activate” and confirm.
The reasons for your absence are displayed.
Select the reason for your absence and confirm.
Enter the time or time/date of your return and confirm.
Wait for the verification tone.
ÚÙ
Press to finish the procedure.
Information active.
Note: Use the navigation keys to switch between am and
pm.
Completing info
Lunch
Meeting
Trip
Vacation
Absent
Illness
back at, hour (00-23) minute (00-59)
back at, hour minute
back on, day (01-31) month (01-12)
back on, day month
back at, hour minute
back on, day month
Internal callers receive the information on the display (or as spoken
information to callers without display phone). External callers will be
routed to the operator who also has access to your absence info.
BusinessPhone – Cordless DT590
59
Absence Information
Cancel
Route: Menu » Call service » Absence
¾
º
Press.
Select the “Call service” tab.
º ÜÛ
Select the menu item “Absence” and confirm.
The following options are available:
•
•
Activate
Deactivate
º ÜÛ
ÚÙ
Select the menu item “Deactivate” and confirm.
Wait for the verification tone.
Press to finish the procedure.
Voice information
*23* ÜÛ
Press.
9
*
Press and speak.
Press to play-back and listen to your recording.
Press and speak to re-record.
Press to activate.
9
#
ÚÙ
Press to finish procedure
Internal callers will hear the information via the handset or the
loudspeaker. External callers will be routed to the operator who
also has access to your absence info.
Note: You can dial your own extension number if you want
to check your information.
60
BusinessPhone – Cordless DT590
Absence Information
Erase Information, Save Information
#23# ÜÛ
ÚÙ
Press to erase info.
Wait for the verification tone.
Press to finish the procedure.
or
*23*# ÜÛ
Press to deactivate and save for later use.
Information is passive.
Wait for the verification tone.
Press to finish the procedure.
ÚÙ
Use saved information
When the information is switched off:
*23*# ÜÛ
ÚÙ
Press to activate saved info.
Wait for the verification tone.
Press to finish the procedure.
Information is active.
BusinessPhone – Cordless DT590
61
Mailbox System
Mailbox System
While you are away from the office, callers can leave messages in
your mailbox. You are also able to record your personal greeting,
see section “Change your Personal Greeting” on page 66.
The first time you enter the mailbox system (only possible from own
extension), you might be requested to change your password if it is
default (0000). See section “Change Password” on page 69 or
follow the voice announcements.
Note: To use the mailbox system, your extension has to be
authorized by the system administrator.
Activate the Mailbox
*21*
¿
# ÜÛ
ÚÙ
Press.
Enter the number of the mailbox system.
Ask the system administrator for your defined mailbox system
number.
Press.
Wait for the verification tone.
Press to finish the procedure.
Note: For daily use, it is recommended to ask your system
administrator to define the mailbox system as your pre-
programmed diversion address. Once this is defined, you
only have to dial *21# to activate your mailbox.
The system administrator can also define whether or not the
mailbox should be activated if you do not answer your
phone after a certain time or if your extension is busy.
62
BusinessPhone – Cordless DT590
Mailbox System
Deactivate the Mailbox
#21# ÜÛ
ÚÙ
Press.
Wait for the verification tone.
Press to finish the procedure.
New incoming calls will be signalled on your phone again.
Note The mailbox is still active if is defined as pre-
programmed diversion address for the feature Diversion
when there is no answer and Diversion when your extension
is busy.
Access the Mailbox
The following mailbox functions can be accessed from your own
extension, any other internal extension or from an external position
(e.g. mobile phone)
•
•
•
•
•
Listen to available messages
Change your personal greeting
Send messages
Set up Outcall (External) Notification (configuration dependent)
Change your password
Access the mailbox from your own extension
»
*59# ÜÛ
Press.
Or:
Press.
Listen and follow the voice announcements in the main menu.
Note: Depending on the configuration, you might be asked
for your password before you can enter your mailbox.
BusinessPhone – Cordless DT590
63
Mailbox System
Access the mailbox from any other extension
z
Dial the directory number of the mailbox system.
Listen and follow the voice announcements in the main menu.
Access the mailbox from an external position
(e.g. mobile phone)
z
z
Dial the public number of your company.
Dial the directory number of the mailbox system.
Listen and follow the voice announcements in the main menu.
64
BusinessPhone – Cordless DT590
Mailbox System
Listen to your Messages
Received messages are divided into the following three categories:
•
•
•
New messages (not heard); indicated by a flashing message led
and a special dial tone.
Heard messages; indicated by a lighting message led and a
special dial tone.
Stored messages; not indicated.
Note: Messages are deleted from the system after a certain
time. Please ask your system administrator regarding this.
Access the mailbox.
(See chapter “Access the Mailbox” on page 63.)
Listen and follow the voice announcements in the main menu.
1
Select to listen to available messages
Note: If there are no messages in your mailbox, the option
to listen to your messages will not be available.
z
Select one of the three message categories (new, heard,
stored).
Listen to your messages and follow the voice announcements in
the dedicated menu.
•
•
•
•
•
•
•
•
play message again
forward a message
get date and time info
pause during play
play previous message
store message
play next message
erase message
Note: Voice messages will be heard. “Call me” messages
will call the sender (these messages cannot be stored).
ÚÙ
Press to finish the procedure.
BusinessPhone – Cordless DT590
65
Mailbox System
Forward a Voice Message
A copy of your received voice messages (in the individual mailbox)
can be forwarded to other mailbox numbers (individual or
common). When you forward a voice message (heard or stored) to
an individual mailbox, the mailbox number is the same as the
extension number.
Note: The forwarded message is a copy, i.e. it can be
deleted without deleting the original message.
There are no distribution list numbers available. Forwarding
the same message to more than one mailbox must be done
in single operations.
Change your Personal Greeting
Depending on the type of call diversion to the mailbox, you can
leave three different personal greetings for the caller. You can
activate a diversion when a caller receives busy tone, when there is
no answer, or you can activate a fixed or individual diversion for all
your calls.
Access the mailbox.
(See chapter “Access the Mailbox” on page 63.)
Listen and follow the voice announcements in the main menu.
2
Select to change your Personal Greeting.
z
Select the desired diversion type
Listen and follow the dedicated voice announcements.
When you activate the diversion, the recorded greeting is played to
the next caller.
ÚÙ
Press to finish the procedure.
Note: When you have activated a diversion with a Personal
Greeting, callers will receive this greeting instead of your
activated absence information.
66
BusinessPhone – Cordless DT590
Mailbox System
Send Messages via your Mailbox
With this function, the mailbox system allows you to record and
send messages from your mailbox to any other internal mailbox
without calling the respective mailbox owner. A recorded message
can either be sent to one or to multiple mailboxes.
Note: There are no distribution list numbers available.
be done in single operations.
Access the mailbox.
(See chapter “Access the Mailbox” on page 63.)
Listen and follow the voice announcements in the main menu.
3
Select to record and send messages.
Listen and follow the dedicated voice announcements.
Messages can be heard or re-recorded before they are sent to a
mailbox.
Note: A message can also be sent during a call, see “Send
a Message” on page 44.
ÚÙ
Press to finish the procedure.
Outcall (External) Notification
With this function, the message system can notify you when new
you will be called at a pre-programmed time or as soon as a new
message arrives.
Note: This feature may be restricted or not available. Ask
the system administrator for the availability and more
information.
You can be notified in two different ways (depending on the
programming of the system):
•
Notification with mailbox access:
You acknowledge the notification via your password (has to
differ from the default value 0000). See section “Change
Password” on page 69 to select a new password. You have full
access to the mailbox system.
BusinessPhone – Cordless DT590
67
Mailbox System
•
Notification without mailbox access:
You get a short voice announcement informing you that
someone has left a message for you. You acknowledge the
notification by pressing any key. You have to call back the
mailbox system to retrieve the message.
Note: If you do not acknowledge the notification within the
pre-programmed time, the connection is cancelled and
repeated later (ask the system administrator for the
programmed number of notification attempts).
Access the mailbox.
(See chapter “Access the Mailbox” on page 63.)
Listen and follow the voice announcements in the main menu.
4
Select to set up outcall notification.
Listen and follow the dedicated voice announcements.
You can program the external notification number, the notification
time and activate/deactivate the function. The external number
(including the digit(s) for external line access) can consist of up to
24 digits. The time is entered in 24h-format, e.g. 2030 for half past
eight with values automatically set to even quarters, i.e. 2013 will
be 2015.
Note: The notification number and time must be
programmed before you activate the notification.
ÚÙ
Press to finish the procedure.
68
BusinessPhone – Cordless DT590
Mailbox System
Change Password
Change the password via your mailbox
Access the mailbox.
(See chapter “Access the Mailbox” on page 63.)
Listen and follow the voice announcements in the main menu.
5
Select to change the password.
Listen and follow the dedicated voice announcements.
ÚÙ
Press to finish the procedure.
Note The password can also be changed without
accessing the mailbox by using the procedure “Change
Password” on page 69.
Change the password via the telephone
#*72*
Press to select a new password.
Enter your present password.
The default password is 0000.
z
*
Press.
z
#
ÚÙ
Enter your new password.
Press.
Wait for the verification tone.
Press to finish the procedure.
BusinessPhone – Cordless DT590
69
Mailbox System
Dictaphone Function
If you want to record and retrieve personal voice messages
(memos), you can use the Dictaphone function. A dictaphone
message is treated as a normal message. For information on how
to retrieve dictaphone messages, see section “Listen to your
Messages” on page 65.
Record message
To start recording:
*58# ÜÛ
Press.
Wait for the verification tone.
“RECORDING” is displayed.
Record your message.
The maximum recording time is four minutes and 15 seconds.
Select one of the options below:
*
9
Press to play-back.
Press and speak to re-record.
Press to stop the recording and save the message.
ÚÙ
70
BusinessPhone – Cordless DT590
Text Messages (optional)
Text Messages (optional)
You can send and receive messages, also known as SMS (Short
Message Service), to and from other phones in your system.
Note: Text messages can only be received and sent if the
Ericsson Integrated Messaging Server is installed in your
system. Please contact your system administrator.
Receive text messages (SMS)
When a text message is received, the LED starts flashing and a
message tone sounds.
If the message is received during a call, a beep notifies the user.
The message is stored in the message list. The “New message”
icon is shown in the display. The icon will remain in the display until
all new messages are opened.
Route: Menu » Message » Inbox
¾
º
Press.
Select the “Message” tab.
The following options are available:
•
•
•
m Voice
Inbox
Send
º ÜÛ
º
Select the menu item “Inbox” and confirm.
The message list is displayed.
Scroll to find the message.
The selected message is highlighted.
ÜÛ
Press to read the message.
The message text is displayed followed by “Proceed?”.
BusinessPhone – Cordless DT590
71
Text Messages (optional)
½ ÜÛ
Press to delete the message.
Or:
ÜÛ
Press to proceed to the next menu.
This menu gives you additional options, such as Remove or
Forward the message, to Call (Numbers in the text) or to Read next
message.
Send text messages (SMS)
Route: Menu » Message » Send
Press.
¾
º
Select the “Message” tab.
The following options are available:
•
•
•
m Voice
Inbox
Send
º ÜÛ
Select the menu item “Send” and confirm.
The following options are available:
•
•
•
Unsent
New
Outbox
º ÜÛ
¿ ÜÛ
Select the menu item “New” and confirm.
Enter your message and confirm.
For information on how to write text, see section “Write Text” on
page 103.
¿
Enter the phone number.
ÜÛ
Press to send the message.
72
BusinessPhone – Cordless DT590
Abbreviated Numbers
Abbreviated Numbers
By using abbreviated numbers, you can make calls simply by
pressing a few keys. Frequently used external numbers are stored
as common abbreviated numbers in the exchange.
Up to 10 individual abbreviated numbers (your personal most
frequently used external numbers) can be stored and used on the
digit keys 0 to 9.
Common Abbreviated Numbers
External numbers are stored centrally in your BusinessPhone
Communication Platform. Common abbreviated numbers can be
dialled from every extension that has the authority to do so.
¿
Enter the common abbreviated number.
Please refer to your telephone directory.
ÜÛ
Press to make the call.
BusinessPhone – Cordless DT590
73
Abbreviated Numbers
Individual Abbreviated Numbers
You can program and activate your most frequently used external
numbers on the digit keys 0 to 9.
**
¿
Press.
Enter the abbreviated number.
A number between 0 and 9.
ÜÛ
Press to make the call.
Program individual abbreviated number
How to program external numbers on the digit keys 0 to 9.
*51*
Press to enter programming mode.
¿ *
0 ¿
Enter an abbreviated number between 0 and 9 and press.
Enter the digit(s) for external line access and the external
number.
The number can consist of up to 24 digits.
Note: If your public network requires waiting for a second
dial tone, press
*
.
# ÜÛ
ÚÙ
Press.
Wait for the verification tone.
Press to finish the procedure.
74
BusinessPhone – Cordless DT590
Abbreviated Numbers
Cancel one specific individual abbreviated number
#51*
ÜÛ
ÚÙ
Press.
¿ #
Enter an abbreviated number between 0 and 9 and press.
Press.
Wait for the verification tone.
Press to finish the procedure.
Cancel all individual abbreviated numbers
Press.
#51# ÜÛ
ÚÙ
Wait for the verification tone.
Press to finish the procedure.
BusinessPhone – Cordless DT590
75
Group Features
Group Features
When you are working together in a team, the following group
features can be very useful.
Group Hunting
Your phone can be included in one or several hunt groups. In a
hunt group, all members are represented with one common
directory number. 16 hunt groups can be programmed, each
containing 1 to 20 members. A member can be either an extension
number, an operator console or a fictive number. Please ask your
system administrator if you require this function.
Note: The number of cordless extensions in a hunt group is
limited to eight (including tandem configurations).
Incoming calls to the hunt group are directed to free extensions in
the group. The hunt order within the group can be changed to suit
your needs. If all members of the hunt group are busy, an incoming
call is being queued. If no one answers this call before the
programmed time, the call is forwarded to the programmed
diversion address (e.g. operator).
Note: If all members in a hunt group are busy, the Callback
or Intrusion functions are not available.
76
BusinessPhone – Cordless DT590
Group Features
Log in
Before you can answer group hunting calls, you must log in.
To log in to one hunt
group:
*28*
Press.
Enter the hunt group code.
Please ask your system administrator for the configured number.
¿
# ÜÛ
Press.
Wait for the verification tone.
Press to finish the procedure.
ÚÙ
To log in to all hunt
groups:
*28**#
Press.
ÜÛ
Press.
Wait for the verification tone.
Press to finish the procedure.
ÚÙ
Answer calls
It is possible to have group hunting information in the display. If you
require a different display layout, please contact your system
administrator.
Answer group hunting calls in the normal way.
BusinessPhone – Cordless DT590
77
Group Features
Log out
To log out from one hunt
group:
#28*
¿
Press.
Enter the hunt group code.
Please ask your system administrator for the configured number.
# ÜÛ
ÚÙ
Press.
Wait for the verification tone.
Press to finish the procedure.
Note: If you are logged in to more than one hunt group and
log out from one of them, the display will show the following
text:
PBX Group(s) logged out.
To log out from all hunt
groups:
#28**#
Press.
ÜÛ
Press.
Wait for the verification tone.
Press to finish the procedure.
ÚÙ
78
BusinessPhone – Cordless DT590
Group Features
Group Call-Pick-up
In a Pick-up group, any member can answer any individual call to
group members. You answer a call to the group by dialling a special
answering number. Please ask your system administrator for the
configured number.
¿ ÜÛ
¿ ÜÛ
Enter the group call pick-up code and press.
Common Bell
The Common Bell feature allows all extensions of the system
(operator included) to pick-up the call from an extension that has
been predefined as a common bell extension.
Enter the Common Bell pick-up code and press.
Please ask your system administrator for the Common Bell pick-up
code.
If two or more extensions simultaneously attempt to answer a call
from the Common Bell extension, only the first extension will pick it
up. The other extensions will receive the number unobtainable
tone. This will also happen if you dial the Common Bell pick-up
code and there are no calls waiting at the Common Bell extension.
BusinessPhone – Cordless DT590
79
Other Useful Features
Other Useful Features
By using these features, your productivity will be increased, e.g.
you can set reminders for important meetings, place the costs for
external calls on separate accounts and much more ...
Alarm Clock
The phone can be set to remind you at any time within the next
24 hours.
Set Alarm clock
Route: Menu » Toolbox » Alarm clock
Press.
¾
º
Select the “Toolbox” tab.
º ÜÛ
ÜÛ
Select the menu item “Alarm clock” and confirm.
The following options are available:
•
•
Set
Clear
Confirm the selected menu item “Set”.
80
BusinessPhone – Cordless DT590
Other Useful Features
¿ ÜÛ
Enter the time the alarm is to be started and confirm.
(HH:MM)
Note: Use the navigation keys to switch between am and
pm. When your phone displays the time in 24h-format, you
do not have to switch between am and pm.
The alarm clock is now set and the alarm clock icon in the display
indicates that the alarm clock is activated.
Receive an Alarm clock call
“Alarm clock HH:MM” is displayed and the red LED flashes when
the alarm sounds.
ÜÛ
ÜÛ
Press.
“Cancel alarm?” is displayed.
Press to remove the alarm clock setting.
Note: If you do not answer the alarm clock, the alarm clock
icon in the display keeps flashing and the alarm will sound
again after some minutes.
Cancel Alarm clock
Route: Menu » Toolbox » Alarm clock
Press.
¾
º
Select the “Toolbox” tab.
º ÜÛ
Select the menu item “Alarm clock” and confirm.
The following options are available:
•
•
Set
Clear
º ÜÛ
Select the menu item “Clear” and confirm.
The alarm clock icon disappears.
BusinessPhone – Cordless DT590
81
Other Useful Features
Automated Attendant
The Automated Attendant feature sends voice instructions to
external and internal callers, informing them of all possible options
they can choose. Voice instructions lead the callers step by step to
the desired destination.
¿
ÜÛ
Enter the Automated Attendant directory number.
Please ask your system administrator for the automated attendant
directory number.
Press and follow the voice instructions.
Doorphone
The Doorphone is used to monitor the admission to your company,
i.e you can open the doorlock from your phone.
Answering doorphone calls
ÜÛ
Press.
You will be in speech connection with the calling party.
Opening of the doorlock
After you have answered the doorphone, you can open the door by
making an inquiry to the door-opener’s directory number.
»
¿
Press.
Enter the door-opener’s directory number.
Please ask your system administrator for the number.
82
BusinessPhone – Cordless DT590
Other Useful Features
Account Number
An account number can be entered to debit telephone costs to
different accounts. Depending on the system configuration, the
account number has to be entered from a verified account number
following pre-requisites apply:
•
With the Verified Account Number you can restrict the making
of external calls (not a specific number or area), so everyone
who is allowed to make external calls will receive an account
number which has to be used each time he/she wants to make
an external call.
•
•
Verified account numbers contain up to 10 digits.
Own account numbers contain up to 15 digits.
The account numbers can also be used via the DISA function, see
section “Direct Inward System Access (DISA)” on page 84.
Verified or own account number
Before an outgoing call:
*9*
Press.
¿ # ÜÛ
Enter account number and press.
Valid digits 0-9. Internal dial tone. Make the external call.
BusinessPhone – Cordless DT590
83
Other Useful Features
Direct Inward System Access (DISA)
If you are working externally and you have the need to make
business calls, call your company and use the company PBX to
make an external call to the desired party. You just pay the costs for
the phone call to your company. The other costs will automatically
be placed on your extension number or on a special project.
Note: To use the DISA function, your extension has to be
authorized by the system administrator.
To activate the DISA function, you have to change the
default password from “0000” to a personal one, see
section “Change Password” on page 69.
You can also divert calls from your office extension to your external
position, see section “Call Forwarding” on page 47. During the
procedure you will be prompted for your password.
¿
¿
Enter the public number of your company,
followed by the DISA number.
Ask the system administrator for the defined DISA number.
Note: If want to register the call on an account number, you
should use the Account Number procedure before you
on page 83.
Follow the voice announcements.
0 z
Dial the digit(s) for external line access and the desired public
number.
Note: Which digit to press for external line access depends
on the configuration of the system.
Or:
Use the External Diversion function.
Procedure, see section “Call Forwarding” on page 47.
Note: If you program a new diversion address, remember
to reset it when you return to your office.
84
BusinessPhone – Cordless DT590
Other Useful Features
Tandem Configuration
The tandem configuration is a unit, consisting of two phones using
the same directory number. One of the phones is defined as the
primary and the other one as the secondary.
This function enhances the communication for users that, for
example, have a wired phone on their desk (the primary phone)
and need to be mobile within their company’s building with their
own Cordless phone (the secondary phone). Basically, the tandem
configuration works as follows:
To activate the Tandem Configuration
Press to log on the secondary phone.
Wait for the verification tone.
*28# ÜÛ
ÚÙ
Press to finish the procedure.
For incoming calls:
•
Both phones are treated as 1 single extension.
For outgoing calls:
Both phones are treated as 2 separate extensions.
•
To deactivate the Tandem Configuration
Press to log off the secondary phone.
Wait for the verification tone.
#28# ÜÛ
ÚÙ
Press to finish the procedure.
For incoming calls:
•
The secondary phone cannot be called and the primary phone
works as a normal stand-alone phone.
For outgoing calls:
Both phones are treated as 2 separate extensions.
•
BusinessPhone – Cordless DT590
85
Other Useful Features
Transferring a call between members of a Tandem
Configuration
» ¿
Press and enter own directory number.
ÚÙ
Press to transfer the call.
Networking
Networking is the connection of several premises within a
company. The connection can be set up via leased lines, public
lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask
your system administrator about details regarding networking.
IP Calls
IP calls are internal calls sent via an internal data network (LAN or
WAN) and the transfer of data and voice is made on the same line.
If you are connected to an internal data network, the IP connection
is made automatically. To minimize the traffic on the network, the
speech quality is decreased.
If the speech quality is not acceptable, you can disconnect the
IP call and switch to a non-IP call (Alternative network). The switch
from the IP net to the non-IP net is made during the call, so the call
does not have to be disconnected.
If you want to switch to a non-IP net during the call:
»
Press.
*61*
Press.
During the procedure the other party is put on hold. When the
procedure is ready, you will receive a special ringing tone and the
call is resumed in the non-IP net.
Note: A switch to a non-IP call can only be performed if the
original call is an IP call, otherwise you will receive a blocking
tone.
86
BusinessPhone – Cordless DT590
Other Useful Features
Calculator
The DT590 has a calculator that supports general arithmetic
functions such as addition, subtraction, multiplication, and division.
Route: Menu » Toolbox » Calculator
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
Select the menu item “Calculator” and confirm.
¿
Enter digits.
Enter for addition.
Or:
#
##
Enter for subtraction.
Or:
###
Enter for multiplication.
Or:
####
Enter for division.
¿
Enter digits.
ÜÛ
Press to get the results.
BusinessPhone – Cordless DT590
87
Other Useful Features
Key Lock
If you carry the phone in your pocket, you might accidentally press
the keys and make a call. To prevent this, you can have them
locked by using the Automatic Key lock option.
To lock the keypad
Route: Menu » Toolbox » Locks » Key lock
Press.
¾
º
Select the “Toolbox” tab.
º ÜÛ
ÜÛ
Select the menu item “Locks” and confirm.
Press to confirm the selected menu item “Key lock”.
The following options are available:
•
•
Automatic
Off
The current setting is indicated.
º ÜÛ
Select the menu item“Automatic” and confirm.
Note: After enabling the Keylock function, do not press a
key for 20 seconds. If the enabling time has expired, the
keys are blocked and a key symbol is displayed.
l
Appears on the display
During Keylock the keys are locked, so you cannot use your phone.
If a key is pressed, the message “Press * to unlock keypad” is
displayed.
If you have locked the keys and you receive a call, you can answer
the call as usual without switching Keylock off. When the call is
ended, the keys are locked again after 20 seconds.
88
BusinessPhone – Cordless DT590
Other Useful Features
To unlock the keypad
*
Press.
“Unlock keypad?” is displayed.
ÜÛ
Press to switch off the Keylock.
The key symbol disappears; the keys are enabled again.
BusinessPhone – Cordless DT590
89
Security
Security
Phone Lock
You can protect your phone against unauthorized use or against
adding or deleting telephone network subscriptions. Both security
features are off by default. See also section “PIN Code” on
page 29.
Securing against unauthorized use
You can set the phone so that the PIN code must be entered after
switching on.
Route: Menu » Toolbox » Locks » Phone lock
¾
º
Press.
Select the “Toolbox”.
º ÜÛ
Select the menu item “Locks” and confirm.
The following options are available:
•
•
Key Lock (Automatic/Off)
Phone lock (On/Off)
ܺ ÜÛ
Select the menu item “Phone lock” and confirm.
The following options are available:
•
•
On
Off
º ÜÛ
¿ ÜÛ
Select the menu item “On” and confirm.
When using the phone for the first time, enter the
New code(2) and confirm.
90
BusinessPhone – Cordless DT590
Security
¿ ÜÛ
¿ ÜÛ
¿ ÜÛ
For changing the code, enter the current code (Old code) and
confirm.
Enter the digits of the new code (New Code(1)) and confirm.
Enter the new code (New Code(2)) again and confirm.
Either the new code is accepted or “Wrong Code!” is displayed. If
“Wrong Code!” is displayed, you have entered a number that does
not match the current code.
When the new code is accepted, the phone lock is enabled.
Note the new code for future use.
Block Extension
You can block your extension in order to prevent unauthorized
external calls. You can still make internal calls and you can also
receive incoming calls.
*72#ÛÜ
ÚÙ
Press to block your extension.
Press to finish the procedure.
Unblock Extension
#72*
¿
Press.
Enter your password.
Note: To change your password see chapter“Change
Password” on page 69
# ÜÛ
ÚÙ
Press to reopen.
Wait for the verification tone.
Press to finish the procedure.
Your extension is open for use.
BusinessPhone – Cordless DT590
91
Security
Bypass Blocked Extension
In order to make a call, you can temporarily bypass a blocked
extension by using your personal password.
Note: To change your password see chapter“Change
Password” on page 69
Bypass own extension
*72*
# ÜÛ
Press.
¿
Enter your password.
Press.
Dial tone. You can make one call from your extension.
Bypass another extension
This makes it possible to make a call on another, blocked
extension, by using your password.
*72*
¿
Press.
Enter your password.
Press.
*
¿
Enter your extension number.
# ÜÛ
Press.
Dial tone. You can make one call from the blocked extension.
However, it will be registered as a call which is done from your own
extension.
92
BusinessPhone – Cordless DT590
Least Cost Routing
Least Cost Routing
Least Cost Routing (LCR) automatically selects the cheapest way
to establish the connection to the desired external number.
Please ask your system administrator if this function is installed in
your system. If the extension has been configured to use LCR,
each external call will be analyzed and the cheapest way will be
selected.
Use Least Cost Routing
0 z
Enter the digit(s) for external line access and the desired
public number.
The usual way of making an outgoing external call.
Note: Which digit to press for external line access depends
on the configuration of the system.
Calling Least Cost Routing
If LCR has been installed in your system, but your extension is not
configured to use it automatically, you also have the opportunity to
get the cheapest connection by dialling the LCR code before you
dial an external number.
¿
0 z
Enter the LCR code.
Please ask your system administrator for the LCR code.
Enter the digit(s) for external line access and the desired
public number.
The usual way of making an outgoing external call.
Note: Which digit to press for external line access depends
on the configuration of the system.
BusinessPhone – Cordless DT590
93
Integrated Phonebook
Integrated Phonebook
Your phone is equipped with an integrated Phonebook where you
read in up to 100 entries (names and numbers). You can consult
and change the Phonebook via the Phonebook menu option. In
addition, a company Phonebook with up to 1000 entries can be
downloaded to the phone.
add, delete, and edit names and numbers to the Phonebook. The
company names and numbers cannot be edited or deleted by the
user; they have a “Keys locked” icon in front of the name.
Note:
Phonebook numbers have a maximum of 24 digits.
Phonebook names have a maximum of 12 characters.
Please ask your system administrator if a company
Phonebook is available. As an alternative to the company
Phonebook you can also use the “System Phonebook” on
page 101.
Use the Phonebook
Access the names and numbers of the Phonebook.
º
º
Access the Phonebook.
Use the navigation keys to select the desired option.
94
BusinessPhone – Cordless DT590
Integrated Phonebook
Make a Call
You can search for a name and number in the Phonebook. When
you have accessed the Phonebook:
Route: Menu » Phonebook » Call
¾
ÜÛ
Press.
The Phonebook menu is available.
Press to confirm the selected menu item “Call”.
A list of all entries in the Phonebook is displayed.
The names in the Phonebook are shown in alphabetical order
Or:
“Phonebook is empty” is displayed.
º
¿
Scroll down until you find the desired name.
Or:
Enter the first letters of the name.
The first name beginning with those letters is displayed.
For information on how to write text, see section “Write Text” on
page 103.
º
ÜÛ
Scroll down until you find the desired name.
Press to initiate a call.
The number is dialled and “Calling” is displayed.
Note: For information on how to make calls via the Call list,
see sections “Call Info” on page 45 and “Redial number
from Call list” on page 36.
BusinessPhone – Cordless DT590
95
Integrated Phonebook
Make a Quick Call
You can also make a quick call by a name in the Phonebook.
¿
Press and hold the key that contains the first letter of the
name you want to call.
Press the same key briefly.
You can choose between the characters.
º
ÜÛ
Scroll down until you find the desired name.
Press to initiate a call.
The number is dialled and “Calling” is displayed.
Example (to select the name “Eva”):
3
3
Press and hold this key.
The name list that appears starts with “D”.
Press the same key briefly.
The first name that starts with “E” is displayed.
º
ÜÛ
Scroll down until you find the name “Eva”.
Press to initiate a call.
96
BusinessPhone – Cordless DT590
Integrated Phonebook
Add a Name or a Number
You can use the “Add contact” » “New” option to enter names and
numbers in the Phonebook. When you have accessed the
Phonebook:
Route: Menu » Phonebook » Add contact » New
¾
Press.
The Phonebook menu is available.
º ÜÛ
The following options are available:
•
•
New
From call list
ÜÛ
¿
Press to confirm the selected menu item “New”.
Name:
No.:
is displayed.
Enter a name.
For information on how to write text, see section “Write Text” on
page 103.
ÜÛ
¿
*
Press to confirm.
Enter the phone number.
If you have to wait for a second dial tone, press until “-”
appears on the display.
ÜÛ
Press to confirm.
“Added” is displayed.
The name and number are stored in the Phonebook.
BusinessPhone – Cordless DT590
97
Integrated Phonebook
Change a Name or a Number
With the “Edit contact” option, you can change the names and
numbers in the Phonebook. When you have accessed the
Phonebook:
Route: Menu » Phonebook » Edit contact
¾
Press.
The Phonebook menu is available.
º ÜÛ
º
Select the menu item “Edit contact” and confirm.
A list of all entries in the Phonebook is displayed.
The names in the Phonebook are shown in alphabetical order
(alternating with the associated numbers).
Scroll down until you find the desired name.
Or:
¿
º
ÜÛ
Enter the first letters of the name.
The first name beginning with those letters is displayed.
Scroll down until you find the desired name.
Press once to change a name.
Note: Press the YES key twice to change a number.
Correct the name or number.
¿
ÜÛ
Press to confirm.
98
BusinessPhone – Cordless DT590
Integrated Phonebook
Delete Names and Numbers
You can also delete names and associated numbers from the
Phonebook. When you have accessed the Phonebook:
Route: Menu » Phonebook » Delete contact
¾
Press.
The Phonebook menu is available.
º ÜÛ
Select the menu item “Delete contact” and confirm.
A list of all entries in the Phonebook is displayed.
The names in the Phonebook are shown in alphabetical order
(alternating with the associated numbers).
º
Scroll down until you find the desired name.
Or:
¿
º
ÜÛ
ÜÛ
Enter the first letters of the name.
The first name beginning with those letters is displayed.
Scroll down until you find the desired name.
Press.
“Delete?” is displayed.
Press to confirm.
The selected name and the associated number are deleted from
the Phonebook.
BusinessPhone – Cordless DT590
99
Integrated Phonebook
Add Numbers from the Call List
Up to 20 numbers (dialled, answered and missed) can remain
stored in the Call info of your phone. You can use the “Add contact”
» “From call list” option to add these numbers to the Phonebook.
The menu option “Add contact” » “From call list” appears only if
names or numbers are available for redial. When you have
accessed the Phonebook:
Route: Menu » Phonebook » Add contact » From call list
¾
Press.
The Phonebook menu is available.
º ÜÛ
Select the menu item “Add contact” and confirm.
The following options are available:
•
•
New
From call list
º ÜÛ
º
A list of numbers is displayed.
Scroll through the list of numbers until you have the number
you want to store.
ÜÛ
Press.
Name:
No.:
is displayed.
¿
Enter a name.
For information on how to write text, see section “Write Text” on
page 103.
ÜÛ
Press.
“No.:” and the number to be added is displayed.
¿
Edit the number if necessary.
ÜÛ
Press to confirm.
“Added” is displayed. The name and number are stored in the
Phonebook.
100
BusinessPhone – Cordless DT590
System Phonebook
System Phonebook
Compared to the “Integrated Phonebook” on page 94 which is a
cordless specific function, the System Phonebook is stored in the
BusinessPhone the system.
The System Phonebook covers internal directory numbers as well
as external common abbreviated numbers.
As the System Phonebook is available for several telephone types
the access as well as the navigation within the Phonebook is kept
generic which means it will be controlled via the normal keypad.
If you prefer the handling via the menu- and navigation keys please
contact your administrator to setup a company Phonebook on your
cordless phone.
Use the System Phonebook
*0#ÛÜ
#0*ÛÜ
Press to search for internal directory numbers
Or:
Press to search for external common abbreviated numbers
To exit the System Phonebook
ÚÙ
Press to exit
BusinessPhone – Cordless DT590
101
System Phonebook
Make a Call
¿
Enter the first letter(s) of the name.
For information on how to write text, see section “Write Text” on
page 103.
Note: In order to step through the whole System
Phonebook, you can start the search function immediately
without entering the first letter(s) of the name.
ÜÛ
Press to activate the search function
Search routine was successful
The first entry which matches with your entered letter(s) will be
displayed.
0
*
ÜÛ
Press to scroll forward in the list
Or:
Press to scroll backward in the list
By reaching the beginning or the end of the list a short beep tone
will be sent.
Press to call the desired list entry
The number is dialled and “Calling” is displayed.
Search routine was successful
If no entry fulfils the search criteria, the display shows:
“SORRY - NO SUCH NAME”.
1
Press to start a new search
102
BusinessPhone – Cordless DT590
Write Text
Write Text
When writing text messages and adding/editing or searching for
names in the Phonebook, the keys 0 to 9, *, or # can be used. The
first character entered will be an upper level character followed by
lower level characters unless the *-key is pressed before entering
the character. When pressing a key, the first available character on
that specific key is displayed. To get the following characters, press
the key repeatedly. Key 0 and 1 contain special characters. The
marked character is selected after a time-out (3 seconds) or when
another key is pressed. Pressing key 1 adds space between the
characters and pressing the *-key switches between upper and
lower case (not applicable in the System Phonebook). The first
character entered in a message, or when adding/editing a name in
the phonebook, will be an upper level character followed by lower
level characters unless the *-key is pressed before entering the
character.
Example (to write Smith):
Press for S.
7777
6
Press for m.
444
8
Press for i.
Press for t.
44
Press for h.
Control keys
While entering a name or a number, you can use the following keys
for control and navigation:
º
Press the left navigation key to move to the left.
Note: Moves to the beginning of the text if held longer.
BusinessPhone – Cordless DT590
103
Write Text
º
*
Press the right navigation key to move to the right.
Note: Moves to the end of the text if held longer.
Press to switch between upper and lower case.
Note: Pressed for more than one second will add a dial
tone pause.
1
Press to enter a space.
½
Press to correct a wrong entry.
104
BusinessPhone – Cordless DT590
Write Text
Special characters
See the table below on how to find a special character.
Number of times to press the key
Phone
key
1
Space
A
2
-
3
?
4
!
5
,
6
.
7
:
8
“
9
´
10 11 12 13 14 15
1
(
)
1
2
´
B
C
Å
Ä
Æ
À
Á
Â
Ã
Ç
β
O
2
3
4
5
6
7
8
9
0
#
Γ
v
D
G
J
E
H
K
N
Q
U
X
F
I
È
Ğ
5
É
I
Ê
Ì
Ë
Í
3
Î
∆
ε
Φ
η
ï
4
ι
L
O
R
V
Y
&
K
Ö
ß
Ù
Ý
/
Λ
Ø
S¸
Ú
Ÿ
$
M
P
T
Ñ
S
Ü
Z
Ò
7
Ó
π
8
ζ
Ô
ρ
Õ
6
µ
ς
Σ
Û
9
τ
W
0
υ
Θ
ξ
+
@
%
£
Ξ
Ψ
Ω
#
Note: Depending on the selected menu language, not all
characters might be available, which means that the
character order may differ from the table above.
Example for special characters:
8
To enter Ü press 8 (four times).
1 time
result T
2 times result U
3 times result V
4 times result Ü
ÜÛ
Press to confirm your edit and exit the menu.
BusinessPhone – Cordless DT590
105
Settings
Settings
This section describes how to set and adjust a personal volume,
how to change indication of incoming calls, how to adjust the
display, how to change the language and how to revert all DT590
settings to their defaults.
Alternative programming for Automatic
Callback, Camp-on, Intrusion
The associated number for using the Automatic Callback, Camp-
on or the Intrusion function may vary from country to country. If you
cannot use a code of a function, maybe your exchange system has
been programmed with a different associated number.
Because this User Guide describes only the default programming,
the following table shows the most common settings in some of
these countries that are known for a different programming.
Austria, Belgium, Brazil,
Denmark, Germany
Camp-on
5
6
8
4
Automatic Callback
Answer calls, another extension
Intrusion
106
BusinessPhone – Cordless DT590
Settings
Volume Control
You can adjust the volume in the ear piece, of the loudspeaker for
handsfree speaking and the volume of the ringer. Use the volume
keys to adjust the volume, see section “Description” on page 13 for
the location of the volume controls.
To turn the microphone, ringing sound and warning sound on or off
during a call, see section “During Calls” on page 40.
Adjust loudspeaker volume for handsfree speaking
U
U
or
or
D
D
Press to adjust the volume during a call.
Adjust ear piece volume
Press to adjust the volume during a call.
The phone will now store and keep the new volume level.
BusinessPhone – Cordless DT590
107
Settings
Adjust ringer volume
Route: Menu » Toolbox » Sound & Alerts » Ringer volume
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
ÜÛ
Select the menu item “Sound & Alerts” and confirm.
Press to confirm the selected menu item “Ringer volume”.
The following options are available:
•
•
•
Voice
Mail
Alarm clock
º ÜÛ
Select the desired option and confirm.
v
A volume level bar is displayed.
º
ÜÛ
Press (L R) to turn the volume up or down.
Press to confirm and save the settings.
To turn off the ringing sound permanently
½
ÜÛ
Press when the phone is idle.
“Mute ringer?” is displayed.
Press.
The ring off icon appears.
Note: If the ringer sound is permanently off and you have
set the vibrator alert to “On when silent”, the vibrator turns
on when the phone is ringing, see section “Vibrator Alert” on
page 109.
To turn the ringing sound on again:
½
Press.
“Unmute ringer?” is displayed.
108
BusinessPhone – Cordless DT590
Settings
ÜÛ
Press.
The ring off icon disappears.
Vibrator Alert
If you do not want to be disturbed by the ringing of your phone, but
still get the call indication, or if you are in a noisy environment, you
can activate the Vibrator alert.
Route: Menu » Toolbox » Sound & Alerts » Vibrator alert
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
º ÜÛ
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Vibrator alert” and confirm.
The following options are available:
•
•
“On”
for Vibrator alert.
“On when silent”
for Vibrator alert when the ringer is permanently off. See section
“Adjust ringer volume” on page 108.
•
“Off”
for no Vibrator alert.
º ÜÛ
Select the desired option and press to confirm
BusinessPhone – Cordless DT590
109
Settings
Ringer Tones or Melodies
Different signals for internal calls, external calls and callback can be
set. By default, there are 14 different signals in the telephone, and
additional signals can be downloaded to the handset.
Note: Ask your system administrator on how to download
additional signals to your phone.
To set the sound for a ringing type
Route: Menu » Toolbox » Sound & Alerts » Ring signals »
Internal/External/Callback
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
º ÜÛ
º ÜÛ
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Ring signals” and confirm.
Select the ringing signal type: Internal, External, or Callback
and confirm.
The following options are available:
•
•
•
•
•
Low 1 and Low 2
Medium 1 and Medium 2
Mix 1 and Mix 2
Melody 1 -6
User 1 -10
Melody
Name
1
2
3
4
5
6
J.S. Bach - Badinerie - BWV 1067 Suite no 2
The Black Bear
Rimsky-Korsakov - Flight of the Bumble Bee
Menuet Boccherini
J.S. Bach - Partita no 3 for violin
Ericsson soundmark
110
BusinessPhone – Cordless DT590
Settings
º
ÜÛ
Select the desired sound.
The selected sound is played. The menu options “Low”, “Medium”,
“High” and “Mix” refer to the pitch of the ringing tone.
Press to confirm and save the settings.
The table below lists the names of the melodies.
BusinessPhone – Cordless DT590
111
Settings
Alarm Signal
You can set the signal for the alarm. By default, there are
14 different signals in the telephone, and additional signals can be
downloaded to the handset.
To set the sound for Alarm Signal
Route: Menu » Toolbox » Sound & Alerts » Alarm signal
Press.
¾
º
Select the “Toolbox” tab.
º ÜÛ
º ÜÛ
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Alarm signal” and confirm.
The following options are available:
•
•
•
•
Low 1 and Low 2
Medium 1 and Medium 2
Mix 1 and Mix 2
Melody 1 -6 *)
*) for further details about melodies see chapter “Ringer Tones or
Melodies” on page 110
º
ÜÛ
Select the desired sound.
The selected sound is played. The menu options “Low”, “Medium”,
“High” and “Mix” refer to the pitch of the ringing tone.
Press to confirm and save the settings.
112
BusinessPhone – Cordless DT590
Settings
Message Alert
You can select different signals for mail and voice messages. By
default, there are 16 different signals in the telephone, and
additional signals can be downloaded to the handset.
To set the sound for Message Alert
Route: Menu » Toolbox » Sound & Alerts » Message alert
Press.
¾
º
Select the “Toolbox”.
º ÜÛ
º ÜÛ
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Message alert” and confirm.
Select the message alert type: Mail or Voice
º
ÜÛ
Press.
The following options are available:
•
•
•
•
•
•
None
Click
Low 1 and Low 2
Medium 1 and Medium 2
Mix 1 and Mix 2
Melody 1 -6 *)
*) for further details about melodies see chapter “Ringer Tones or
Melodies” on page 110
º
ÜÛ
Select the desired sound.
The selected sound is played. The menu options “Low”, “Medium”,
“High” and “Mix” refer to the pitch of the ringing tone.
Press to confirm and save the settings.
BusinessPhone – Cordless DT590
113
Settings
Key Sound
Key sound is the sound you hear each time you press a key. This
feature can be enabled and disabled.
Route: Menu » Toolbox » Sound & Alerts » Key sound
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
º ÜÛ
Select the menu item “Sound & Alerts” and confirm.
Select the menu item “Key sound” and confirm.
The following options are available:
•
•
•
Silent
Click
Tone
The current setting is indicated.
º
ÜÛ
Select one of the following options:
•
•
•
“Silent” for no Key sound.
“Click” to have a Key sound with each key press.
“Tone” to have a Key sound with each key press.
Press to confirm and save the settings.
114
BusinessPhone – Cordless DT590
Settings
Display Backlight
Your phone has a display which is illuminated when a key is
pressed. The illumination automatically goes off after a while,
unless you press a key.
Route: Menu » Toolbox » Display » Backlight
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
º ÜÛ
Select the menu item “Display” and confirm.
Select the menu item “Backlight” and confirm.
The following options are available:
•
•
•
On
Off
Automatic
The current setting is indicated.
º
ÜÛ
Select one of the following options:
•
•
•
“On” for illuminating the display always.
“Off” for no illumination of the display.
“Automatic” to activate illumination of the display when a key is
pressed.
Press to confirm and save the settings.
BusinessPhone – Cordless DT590
115
Settings
Display Contrast
You can adjust the contrast of the display to one of eight levels to
make it easier to read.
Route: Menu » Toolbox » Display » Contrast
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
º ÜÛ
Select the menu item “Display” and confirm.
Select the menu item “Contrast” and confirm.
The contrast level bar appears.
º
ÜÛ
Press (L R) to adjust the contrast.
Press to confirm and save the setting.
116
BusinessPhone – Cordless DT590
Settings
Language
The default menu language is English. To select another language,
use the Language option. Please note that the menu options stay
in English until you confirm your language choice.
Route: Menu » Toolbox » Language
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
Select the menu item “Language” and confirm.
All available languages are displayed. The current language is
indicated.
The available languages are Danish, Dutch, English, Finnish,
French, German, Italian, Norwegian, Portuguese, Spanish, and
Swedish. One additional language can be downloaded to the
phone.
º ÜÛ
Select the desired language and confirm.
The language has now been changed.
BusinessPhone – Cordless DT590
117
Settings
Time and Date Settings
The time and date information is updated automatically by the
system.
Set time format
Route: Menu » Toolbox » Time & Date
Press.
¾
º
Select the “Toolbox” tab.
º ÜÛ
ÜÛ
Select the menu item “Time & Date” and confirm.
Press to confirm the selected menu item “Time format”.
The following options are available:
•
•
24 hour
12 hour
º ÜÛ
Select the desired option and confirm.
118
BusinessPhone – Cordless DT590
Settings
Set date format
Route: Menu » Toolbox » Time & Date
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
º ÜÛ
Select the menu item “Time & Date” and confirm.
Select the menu item “Date format” and confirm.
The following options are available:
•
•
•
•
DD-MMM-YY
MM/DD/YY
DD-MM-YY
YYMMDD
º ÜÛ
Select the desired option and confirm.
BusinessPhone – Cordless DT590
119
Settings
Reset the DT590 Settings
The phone settings can be reset to their default values. Either only
reset the user settings such as ringer volume, vibrator alert etc., or
all settings/information which includes all user settings, SMS
messages, voice call list, and all entries in the integrated
Phonebook.
Route: Menu » Toolbox » Master reset
¾
º
Press.
Select the “Toolbox” tab.
º ÜÛ
Select the menu item “Master reset” and confirm.
The following options are available:
•
•
Settings Only
All
º ÜÛ
¿ ÜÛ
Select the desired option and confirm
If the phone lock is activated, the phone will ask for your PIN
code. Enter the PIN code and confirm.
See section “PIN Code” on page 29.
“Proceed?” is displayed.
ÜÛ
Press to confirm.
All DT590 settings revert to their default values.
120
BusinessPhone – Cordless DT590
Audible Signals
Audible Signals
The following different tones are sent from the exchange to your
telephone.
Tone Characteristics
The tones shown in this section are the most used tones
worldwide. Many markets use a different tone for one or more
situations.
Dial tone
Special dial tone
Ringing tone or Queue tone
Busy tone
repeated after 4 s
Congestion tone
Number unobtainable tone
Call waiting tone
Intrusion tone
Conference tone
repeated after 15 s (to all parties)
Verification tone
Warning tone, expensive route
BusinessPhone – Cordless DT590
121
Useful Hints
Useful Hints
Connections between external lines
With your BusinessPhone Communication Platform, you can
establish an external call diversion or a conference with more than
one external party or transfer an external call to another external
destination (e.g. a mobile phone). These features are very useful for
everyday business life.
Note: When these features are used, your BusinessPhone
Communication Platform will occupy at least two external
lines.
However, there may be disadvantages in connecting to several
external lines. We would therefore like to draw your attention to the
following:
•
Please do not transfer external calls to an external
mailbox, to information systems or to external parties
before they have answered.
•
If you are connected to two external lines, cancel one call
by pressing “R” and “1”.
If the external parties are not persons (mailbox, automated
information or attendant systems, etc.), connections on external
lines can last a long time, which can be costly. Moreover, such calls
may occupy two of your system’s external lines. You can restrict
connections between the external lines by reprogramming your
system.
Please ask your system administrator or contact our service center
for more information.
122
BusinessPhone – Cordless DT590
Installation
Installation
This chapter describes the battery (how to connect and charge)
and how to connect the clip to the back of your phone.
Check for completeness
Make sure that all the parts are present. If anything is missing,
please contact your system administrator or supplier.
The set contains:
1
2
3
4
Cordless phone
Battery
Clip
Assembly card
Note: It is important to make a note of the IPEI code. The
IPEI code may be needed for unblocking the Cordless
phone if an incorrect PIN code has been entered three
times. See section “IPEI Code” on page 31 for further
details.
BusinessPhone – Cordless DT590
123
Installation
Battery
The battery compartment with the Li-Ion battery is placed on the
rear side of the handset.
Charging the battery
The battery requires charging when the Battery icon in the display
indicates low level.
Place the phone in the charger. The charging status is shown by
the Battery icon in the display. An empty battery is fully charged
after approximately 4 hours, indicated by a filled Battery icon.
Replacing the battery
If the standby time for the cordless phone becomes too low, the
battery should be replaced by a new one. Please contact your
system administrator or your certified Ericsson Sales partner for
more information.
After replacing the battery with a new one, the Battery icon can
indicate an empty battery even though it is fully charged. Placing
the phone in the charger for a while will remove the problem.
Note: To avoid fatigue of the phone’s battery connector,
use the charger instead of repeatedly replacing an empty
battery with a new one.
124
BusinessPhone – Cordless DT590
Installation
To replace the battery:
Open the battery compartment and remove the battery.
Disconnect the battery cable, and replace with a new battery.
BusinessPhone – Cordless DT590
125
Installation
Chargers
Desktop charger
The desktop charger is used for charging your phone, but also for
storing it when you are continually at one location, for example at
your desk.
The tilted design facilitates the use of handsfree operation, i.e. in
loudspeaking mode. The charger is delivered with a plug-in power
supply and is connected to an ordinary wall socket.
Note:
Do not use the charger outside the temperature range of
+5 - +40 ºC.
Do not use other power supplies than originally delivered
(see “Power adapters” on page 127).
126
BusinessPhone – Cordless DT590
Installation
Power adapters
Article number
•
•
•
•
NTM/BMLNB 101 17/1 (EU)
NTM/BMLNB 101 17/2 (UK)
NTM/BMLNB 101 17/3 (AU)
NTM/BMLNB 101 17/6 (110V)
Headset
A headset is recommended if you frequently use the phone, and/or
want to have both hands free. The phone has a special headset
connector.
BusinessPhone – Cordless DT590
127
Reference
Reference
This section describes the terminology used on the display, the
phone communication signals, guidelines, technical specifications,
spare parts and accessories.
Terminology
The list below explains the terms which may appear on the display.
Terminology used on display
Term
DTMF
IPEI
Meaning
Dual Tone Multi Frequency or touch tone, for dialling.
International Portable part Equipment Identity, unique
identity assigned to your Cordless phone by the
manufacturer.
PIN
Personal Identification Number for security.
BusinessPhone – Cordless DT590
129
Reference
Phone signals
The Cordless phone signals certain events audibly and visually as
described below.
Signal
Meaning
Red warning light Incoming call.
Message waiting.
Battery almost empty.
Cordless phone out of range or not connected.
The Cordless phone also generates audible ringing signals, alarm
signals and warning tones, and key clicks.
Sound
Meaning
Ringing signal
Alarm signal
Incoming call.
4 short beeps every 30 seconds: battery almost
empty.
4 short beeps every 2 minutes: Cordless phone
out of range or not connected.
Key click
You hear this each time you press a key (when
selected).
Warning tone
You have pressed a key which has no function.
130
BusinessPhone – Cordless DT590
Reference
Maintenance
Consider these suggestions and guidelines to keep your phone in
good shape and working properly.
Note: The phone does not contain user serviceable parts.
If your phone requires service, you should return it to the
supplier or retailer from whom it was bought.
Intrinsic safety
Do not use the phone and charger in conditions where there is a
danger of electrically ignited explosions.
Battery disposal
Defective batteries must be returned to a collection point for
chemical waste disposal.
Treatment
Do not expose the phone and charger to direct sunlight for long
periods. Keep the phone and charger away from excessive heat
and moisture.
Cleaning
Clean your phone with a soft cloth moistened with water only. The
use of soap and other cleaning products can discolor and damage
the phone. Clean the battery contacts using ethanol or isopropyl
alcohol.
BusinessPhone – Cordless DT590
131
Reference
Technical specifications
DECT GAP/CAP
The Cordless phone has the unique advantages of DECT GAP/
CAP (Digital Enhanced Cordless Telecommunications Generic
Access Profile/CTM Access Profile). This means that no one can
eavesdrop on your calls and that the quality of speech is as good
as that of conventional fixed telephones. DECT GAP/CAP enables
interoperability with other manufacturers’ products.
Cordless phone
Power supply
Battery
850 mAh (Li-Ion)
Standards and regulations
CE regulations
73/23/EEC, 89/336/EEC, 99/5/EC
CE 0344
CE marking
DECT standards
Safety standards
EMC standards
EN 301 406, TBR10, TBR22
EN 60950
EN 301 489, -6
Low Voltage Directive
SAR standards
EN 60950
EN 50360 (Europe),
ACA 2003 (Australia)
Maximum environmental values during use
Operating temperature 0 to +40 °C
Storage temperature
Relative air humidity
–20 to +55 °C
less or equal to 95% RH (25 to 45 °C)
non-condensing
Dimensions and weight
L x W x H
143 x 53 x 26 mm (excluding clip)
131 g
Weight
132
BusinessPhone – Cordless DT590
Reference
Performance
Stand-by time
Speech time
Charge time
up to 140 hours
up to 20 hours
4 hours maximum
Headset specifications
Microphone level range From -43dB/Pa to -36dB/Pa
DC resistance
1.5 to 5 kOhm at microphone bias
voltage 1.5V via 2.2 kOhm
Speaker impedance
> 30 Ohm
Note: If a headset with a hook toggle
switch is used, the microphone will
be short-circuited when the switch is
pressed.
Volume
Ringing signal
Earpiece
Nine-step adjustable volume
Ten-step adjustable volume
Ringing signals (defaults)
External call
0.4 s on, 0.2 s off, 0.4 s on, 5 s off
1 s on, 5 s off
Internal call
Callback
0.32 s on, 0.2 s off
Phonebook
Maximum name length 12 characters
Maximum number length 24 digits
Entries
max. 100 in the personal phonebook
External interfaces
Radio connection
DECT GAP/CAP, 1880-1900 MHz
(standard), 1900-1920 MHz (China),
1910-1930 MHz (Latin America), up to
250 mW radiated power during 1 of the
24 time slots
User interface
Display with two lines of
12 alphanumericcharactersand7 icons,
keys with text, volume keys on the side.
Accessory connector
For battery charging.
BusinessPhone – Cordless DT590
133
Reference
Spare parts and accessories
Use only approved spare parts and accessories. The operation of
non-approved parts cannot be guaranteed and may even cause
damage. Contact your supplier for more information.
•
•
•
•
•
Clip for Cordless phone
Li-Ion battery for Cordless phone
Battery door for Cordless phone
Security clip for Cordless phone
Carrying case for Cordless phone
134
BusinessPhone – Cordless DT590
Troubleshooting
Troubleshooting
This section contains information on how to solve common
operational problems.
Go through the following list if you encounter any problems. If this
check list does not solve the problem, contact your system
administrator. If others have similar problems, there may be a
system error.
Fault check list
Action or
Fault
Probable cause
comment
No display
Battery low or
phone defect
Battery not
properly fit or
defect
Ringer off icon on
or phone defect
Out of coverage
area, system or
phone defect
Charge battery
“Connect battery”
is displayed
Check battery or
contact system
administrator
Off icon on: Adjust
volume
Enter coverage
area or contact
system
No ringing
Signal strength
icon off
administrator
Charge battery
Low battery icon
on
Low battery icon
flashes
Battery capacity
equal to 10%
Battery capacity
equal to or lower
than 5%
Charge battery
4shortbeepsevery Out of coverage
Enter coverage
area or contact
system
2 minutes
area or not
connected
administrator
BusinessPhone – Cordless DT590
135
Troubleshooting
Action or
comment
Fault
Probable cause
“Phonebook Full”
is displayed
Phonebook full,
you cannot add
names or numbers
IPEI code or PIN
code
Delete a name and
a number
“Enter XXX”
is displayed
(where XXX=IPEIor
PIN)
Enter required IPEI
code or PIN code
“No access”
is displayed
Network in range,
but no access
rights
Select another
network or
resubscribe
“NO NETWORK”
is displayed
Cannot connect to
selected network
or out of range
Select another
network,
subscribe, get
back within range
or contact system
administrator
“PIN Blocked
Unblock?”
is displayed
Phone blocked,
wrong PIN code
entered three times
See section “IPEI
Code” on page 31
Contact your system administrator if one of these error messages
is displayed:
•
•
•
•
•
System List Error
Buzzer Data Error
User Data Error
User Phonebook Error
Error xx (where xx = any number)
136
BusinessPhone – Cordless DT590
Glossary
Glossary
Abbreviated number
IP call
Short number. Initiating a call to a pre-
programmed number by dialling a code or
pressing a key. See section “Abbreviated
Numbers” on page 73.
Internal call sent via an internal data network
(LAN or WAN).
IPEI Code
International Portable part Equipment Identity,
a unique identity assigned to your phone by the
manufacturer.
Conference
If you have an ongoing conversation you can
include other persons and establish a
telephone conference.
ISDN
Integrated Services Digital Network. Provides
your system with supplementary services from
the public net.
DECT/GAP
Digital Enhanced Cordless Telecommunication/
Generic Access Profile. This means that no one
can eavesdrop on your calls and that the
quality of speech is as good as that of
conventional fixed telephones. DECT/GAP
enables interoperability with other
manufacturers’ products.
Least Cost Routing
A function that automatically selects the
cheapest way to connect your external call.
PBX
Private Branch Exchange. Your telephone
switching system (e.g. BusinessPhone
Communication Platform or MD110
Communication System).
Directory number
Number with 1-8 digits which is assigned to an
extension or external line or as a common
abbreviated number.
PIN Code
DTMF tone
Personal Identification Number for security.
Dual Tone Multi Frequency or touch tone, for
dialling.
Tandem configuration
The tandem configuration is a unit consisting of
two phones using the same directory number.
Extension number
All telephones connected to the PBX have a
unique internal number (up to 8 digits). You can
see your number on the display.
Third party
A third connection (person), which can be
included in an ongoing two person
conversation. The connection can be internal
or external. See section “During Calls” on
page 40.
Idle mode
The state your phone is in when nothing is
activated.
BusinessPhone – Cordless DT590
137
Index
Index
A
Abbreviated Numbers 73
Common 73
Individual 74
Change answering mode 34
Change Password 70
via the telephone 69
Absence Information 58
Enter Information 59
Erase 61
Save 61
Access the mailbox 63
Accessories 134
Account Number 83
Add a name or a number to the integrated
Phonebook 97
Common Bell 79
Conference 42
Add Numbers from the Call List 100
Alarm Clock 80
Alarm Signal 112
Answer Calls 32
Audible Signals 121
Automated Attendant 82
Automatic Callback 37
B
Battery 124
Belt clip 128
Block Extension 91
Busy Extension 38
Bypass Blocked Extension 92
Bypass Call Forwarding 57
Direct Inward System Access (DISA) 84
Display Backlight 115
Display Contrast 116
Display Info 17
Diversion when there is no answer 47
Diversion when your extension is busy 47
Doorphone 82
C
Call Forwarding 47
Bypass 57
Diversion when there is no answer 47
Diversion when your extension is busy 47
External Diversion 50
Fixed Diversion 48
During Calls 40
Call Waiting 44
Conference 42
Handsfree Speaking 42
Inquiry 40
Mute Microphone 43
Individual Diversion 50
Redirect Calls and Messages 49
Call Info 45
138
BusinessPhone – Cordless DT590
Send Message 44
Add Numbers from the Call List 100
E
Enter Information 59
Erase Information 61
External Diversion 50
F
Fault check list 135
Fixed Diversion 48
Forward a Voice Message 66
K
Key Lock 88
G
L
Glossary 137
Group Call-Pick-up 79
Group Features 76
Common Bell 79
Group Call-Pick-up 79
Group Hunting 76
Group Hunting 76
Guidelines, warnings and precautions for safe
and efficient use 6
Outcall (External) Notification 67
Send Messages via your mailbox 67
Melodies 110
Message Alert 113
Missed calls 45
Mute Microphone 43
Mute ringing sound or warning sound 33
H
Handsfree Speaking 42
I
Important 6
Coverage Area 11
IPEI Code 31
Network (submenu option) 11
PIN Code 29
Incoming Calls 32
Answer Calls 32
Call Info 45
Call list 45
Change answering mode 34
Deflect the call 33
Handsfree 32
Missed calls 45
Mute ringing sound or warning sound 33
Individual Abbreviated Numbers 74
Individual Diversion 50
Inquiry 40
N
Network (submenu option) 11
Networking 86
Installation 123
Battery 124
Belt clip 128
O
Chargers 126
Integrated Phonebook
Add a Name or a Number 97
Other Useful Features 80
Account Number 83
Alarm Clock 80
BusinessPhone – Cordless DT590
139
Index
Automated Attendant 82
Direct Inward System Access (DISA) 84
Doorphone 82
IP Calls 86
Key Lock 88
Networking 86
Tandem Configuration 85
Display Backlight 115
Display Contrast 116
Key Sound 114
Outcall (External) Notification 67
Outgoing Calls 35
Automatic Callback 37
Busy Extension 38
Call Statistics 39
Camp-on 38
Handsfree 36
Spare parts 134
Intrusion 38
Last External Number Redial 36
Make Calls 35
Switching On/Off 12
Redial number from Call list 36
P
Phone Lock 90
Phone signals 130
Phonebook 94
Use 94
Write Text 103
PIN Code 29
Tandem Configuration 85
R
Redial number from Call list 36
Redirect Calls and Messages 49
Reference 129
Reset the DT590 Settings 120
Ringer Tones or Melodies 110
Unblock the DT590 31
Use the Phonebook 94
Use the system Phonebook 101
Useful Hints 122
V
S
Vibrator Alert 109
Volume Control 107
Save Information 61
Security 90
Block Extension 91
Bypass Blocked Extension 92
Phone Lock 90
Send Message 44
W
Welcome 4
Write Text 103
140
BusinessPhone – Cordless DT590
Index
BusinessPhone – Cordless DT590
141
Notes
Notes
142
BusinessPhone – Cordless DT590
Notes
BusinessPhone – Cordless DT590
143
Ericsson is shaping the future of Mobile and Broadband Internet
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Providing innovative solutions in more than 140 countries, Ericsson
is helping to create the most powerful communication companies
in the world.
© Ericsson Enterprise AB 2005
EN/LZTBS 170 356 R1B
Ericsson Enterprise AB
All rights reserved.
For questions regarding the product,
please contact your Ericsson Enterprise Certified Sales Partner.
Also visit us on www.ericsson.com/enterprise
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