Epson V4 10 User Manual

EMP Monitor V4.10  
Operation Guide  
2
Contents  
If the projector name or IP address changes  
after registration.................................................................. 14  
Meanings of symbols used  
1
4
5
For projectors that have been registered manually.....................14  
Tasks that can be done using EMP Monitor  
Operating environment  
For projectors that have been registered using  
automatic search........................................................................14  
Cancelling (deleting) projector registrations.......................... 15  
Compatible computers ............................................................5  
Installing EMP Monitor ............................................................5  
Before starting operations .......................................................5  
Monitoring window layout  
16  
How to switch views ..................................................................16  
Monitoring using "Grouping view" ......................................... 16  
Meanings of "Grouping view" icons..........................................16  
Using the icons in "Grouping view" ..........................................17  
Registering and deleting projectors for monitoring  
6
Starting EMP Monitor ..............................................................6  
Registering projectors using automatic search  
(Searching for and registering projectors that are  
located in the same segment)...............................................7  
Monitoring using "Detail list view" ......................................... 18  
Meanings of "Detail list view" icons..........................................18  
Selecting display items...............................................................19  
Sorting lists.................................................................................20  
Procedures for automatic search .................................................. 7  
Procedures for registration........................................................... 8  
Searching for desired icons (Projector list) ........................... 20  
Monitoring using the system tray .......................................... 21  
Setting the range of addresses to do an automatic search and  
registration ............................................................................9  
Procedures for automatic search .................................................. 9  
Procedures for registration......................................................... 10  
Displaying projectors with problem or warning  
statuses in a list .................................................................. 22  
Registration by specifying an IP address  
(Manual registration)...........................................................11  
Checking properties in detail................................................. 23  
Displaying group properties.......................................................23  
Displaying projector properties..................................................24  
Registering several projectors to a monitoring group  
all at once............................................................................12  
3
Contents  
Displaying and deleting logs..................................................24  
Troubleshooting  
32  
Displaying logs .......................................................................... 24  
Deleting logs .............................................................................. 24  
Projectors cannot be monitored or controlled ....................... 32  
An e-mail message is not sent when a problem  
occurs with a projector........................................................ 32  
Using the control functions  
25  
Carrying out control using control buttons.............................25  
Carrying out control using a web browser (Web control) ......26  
Carrying out control using timer settings...............................26  
Procedures for new timer settings.............................................. 27  
Setting the mail notification function  
If a problem notification e-mail message  
has been sent  
30  
31  
Application lock function  
Switching application lock between enabled  
and disabled........................................................................31  
Enabling the lock ....................................................................... 31  
Disabling the lock ...................................................................... 31  
Setting a password for cancelling application lock................31  
4
Tasks that can be done using EMP Monitor  
EMP Monitor lets you carry out operations such as checking the statuses of  
multiple EPSON projectors that are connected to a network at a computer  
monitor, and controlling the projectors from the computer.  
Following are brief descriptions of the monitoring and control functions that  
can be carried out using EMP Monitor.  
Group A  
I want to turn on the  
power for Group A  
projectors.  
Registering projectors for monitoring and control  
- Projectors on the network can be searched for automatically, and you can  
then select projectors to be registered from the projectors that are detected.  
- You can enter the IP addresses for target projectors to register them.  
Projector A  
Registered projectors can also be assigned to groups so that they  
can be monitored and controlled in groups  
Group B  
Monitoring the statuses of registered projectors  
- The power status (ON/OFF) for projectors and problem and warning  
statuses can be checked visually by means of icons.  
- You can select groups of projectors or a single projector that you are  
interested in, and then check the cumulative lamp operating time or check  
the details of information on input sources, problems and warnings for  
these projectors.  
EMP Monitor  
Projector B  
System configuration example  
TIP  
To enable projectors to be monitored and controlled even when they  
are in standby mode*, make the following settings at the projectors.  
The settings that need to be made will vary depending on the projector  
you are using.  
s"Configuration menus" in the projector's User's Guide.  
Set "Network Monitoring" to "ON".  
Controlling registered projectors  
- Projectors can be selected in groups or as single projectors, and you can  
then carry out operations for the selected projectors such as turning the  
power on and off and switching their input sources.  
- Web control functions can be used to change the settings in the projector's  
configuration menu.  
- If there are certain control actions which are carried out regularly at  
particular times or on particular days, you can use "Timer Settings" to  
register timer settings.  
Set "Standby Mode" to "Network ON".  
* When the projector's (Power) indicator is lit orange  
E-mail notification function settings  
You can set e-mail addresses for problem notifications to be sent to if a  
problem occurs with a projector that has been registered.  
 
5
Operating environment  
Place the "EPSON Projector Software for Monitoring"  
Compatible computers  
2
3
CD-ROM in the computer's CD-ROM drive.  
Macintosh computers cannot be used.  
The installer automatically starts up.  
OS  
98SE/Me/NT4.0/2000 Professional/XP Home Edition/XP  
Professional  
From here, continue with the installation by following  
the on-screen messages.  
Internet Explorer Ver. 5.0 or later must be installed.  
CPU  
Pentium MMX 166 MHz or higher (Pentium II 233 MHz  
or higher recommended)  
Memory  
capacity  
64 MB or more (128 MB or more recommended)  
Before starting operations  
Free hard disk 50 MB or more  
space  
Check the following points before starting up EMP Monitor.  
• EMP Monitor must be installed on the computer to be used for  
monitoring and control.  
Display  
SVGA (800× 600) or higher resolution, 32 bit or higher  
display colour  
* Operations carried out at the computer may become slow depending on the  
number of projectors being managed. If this happens, use a computer with  
higher specifications.  
* EMP Monitor cannot be used in environments which do not allow pings to  
be transmitted.  
• The computer and the projectors must be connected to the network.  
• If using Windows 2000, NT4.0 or XP, the computer must be started up in  
Administrator mode.  
When using EMP-6000/821/81/61  
• A commercially-available serial TCP/IP conversion adapter and a  
connection cable are required in order to use EMP Monitor.  
s"Standby mode" in the projector's User's Guide  
Installing EMP Monitor  
• Make the settings for the serial TCP/IP conversion adapter before  
connecting to the projector.  
If using Windows 2000, NT4.0 or XP, the computer must be started up in  
Administrator mode.  
PROCEDURE  
Turn the computer on, and quit all running  
applications.  
1
       
6
Registering and deleting projectors for monitoring  
This operation is carried out when starting EMP Monitor for the first time after  
it has been installed and when you would like to add projectors. Once a  
projector has been registered, the status for the projector will be displayed  
automatically each time EMP Monitor is started from that point onwards.  
The operations to register projectors using the automatic search will  
vary depending on where the projectors are connected to in the  
network.  
When registering a projector that is located in the same segment  
that the computer the EMP Monitor is installed in is associated  
with. s"Registering projectors using automatic search (Searching  
Starting EMP Monitor  
for and registering projectors that are located in the same segment)"  
p.7  
When registering projectors that are in multiple segments of the  
network s"Setting the range of addresses to do an automatic  
search and registration" p.9  
PROCEDURE  
Click [Start] - [Programs] (or [All Programs]) - [EPSON  
Projector] - [EMP Monitor V4.10] in that order to start  
EMP Monitor.  
1
The main window will be displayed.  
2
"Grouping view"  
   
7
Registering and deleting projectors for monitoring  
Click [Search].  
Automatic search will be carried out, and the names of the  
projectors that have been detected will be displayed.  
• If a projector does not appear in the list, use "Registration by  
specifying an IP address (Manual registration)". sp.11  
Registering projectors using automatic search  
(Searching for and registering projectors that are  
located in the same segment)  
2
PROCEDURE  
fProcedures for automatic search  
Right-click in "Grouping view" and select "New" -  
"Projector (automatic search)".  
1
The "Create new projector (automatic registration)" window  
will be displayed.  
• If "Detail list view" is displayed, select "New" - "Projector  
(automatic search)" from the "Edit" menu.  
TIP  
You can also carry out this operation by selecting "Projector  
(automatic search)" from "New" in the "Edit" menu.  
• Projectors that are using a serial TCP/IP conversion adapter  
cannot be detected.  
   
8
Registering and deleting projectors for monitoring  
fProcedures for registration  
Projector  
name  
This shows the name that has been registered on the  
projector.  
Select the projector(s) to be registered, and then click  
3
IP address  
This shows the IP address for the registered projector.  
[Edit].  
Use Serial This cannot be selected when registering projectors  
The following window will be displayed.  
Make the necessary settings while referring to the following  
table.  
TCP/IP  
using automatic search.  
conversion  
adaptor.  
Port Number This cannot be selected when registering projectors  
Monitor  
Password  
If a Monitor Password has been set for the projector,  
be sure to enter the Monitor Password that has been  
set. If the correct password is not entered at this time,  
it will not be possible to monitor and control the  
projector even though it is registered.  
Description  
Monitor  
The details you enter here will be displayed at the  
projector properties.  
Up to a maximum of 60 bytes can be entered.  
Select this when you want monitoring to start.  
4
After entering the details, click [Register] to start the  
registration. When the message is displayed, click  
[OK].  
To continue registering other projector(s), repeat Steps 3 and 4.  
Display name Enter the name of the projector(s) to be displayed in  
"Grouping view" or "Detail list view".  
TIP  
Up to a maximum of 32 bytes can be entered.  
A space cannot be used as the first character.  
Projectors that have been registered using automatic search are  
searched for again by projector name each time EMP Monitor is  
started.  
Display icon  
Select the icon(s) to be displayed in "Grouping view"  
or "Detail list view".  
Parent group Select when registering a projector in a group.  
If no groups have been created, this cannot be  
selected. s"Registering several projectors to a  
monitoring group all at once" p.12  
   
9
Registering and deleting projectors for monitoring  
5
To end the registration operation, click the  
in the  
Select the "Specify an address range and search"  
check box and then enter the starting address and  
ending address in the range.  
2
top-right corner of the window or click [Cancel].  
The icon(s) of the projector(s) you registered will be displayed  
in "Grouping view" or "Detail list view".  
Refer to "Monitoring window layout" for details on using the  
"Grouping view" and "Detail list view". sp.16  
Setting the range of addresses to do an automatic  
search and registration  
TIP  
Projectors that are using a serial TCP/IP conversion adapter  
cannot be detected.  
Click [Search].  
Automatic searching will be carried out, and the names of the  
projectors that have been detected will be displayed.  
3
PROCEDURE  
fProcedures for automatic search  
Right-click in "Grouping view" and select "New" -  
"Projector (automatic search)".  
1
The "Create new projector (automatic registration)" window  
will be displayed.  
• If "Detail list view" is displayed, select "New" - "Projector  
(automatic search)" from the "Edit" menu.  
   
10  
Registering and deleting projectors for monitoring  
fProcedures for registration  
Projector  
name  
This shows the name that has been registered on the  
projector.  
Select the projector(s) to be registered, and then click  
4
IP address  
This shows the IP address for the registered projector.  
[Edit].  
Use SerialThis cannot be selected when registering projectors  
The following window will be displayed.  
Make the necessary settings while referring to the following  
table.  
TCP/IP  
using automatic search.  
conversion  
adaptor.  
Port Number This cannot be selected when registering projectors  
Monitor  
Password  
If a Monitor Password has been set for the projector,  
be sure to enter the Monitor Password that has been  
set. If the correct password is not entered at this time,  
it will not be possible to monitor and control the  
projector even though it is registered.  
Description  
Monitor  
The details you enter here will be displayed at the  
projector properties.  
Up to a maximum of 60 bytes can be entered.  
Select this when you want monitoring to start.  
After entering the details, click [Register] to start the  
registration. When the message is displayed, click  
[OK].  
5
6
To continue registering other projector(s), repeat Steps 4 and 5.  
Display name Enter the name of the projector(s) to be displayed in  
"Grouping view" or "Detail list view".  
To end the registration operation, click  
in the top-  
Up to a maximum of 32 bytes can be entered.  
A space cannot be used as the first character.  
right corner of the window or click [Cancel].  
The icon(s) of the projector(s) you registered will be displayed  
in "Grouping view" or "Detail list view".  
Display icon  
Select the icon(s) to be displayed in "Grouping view"  
or "Detail list view".  
Refer to "Moitoring window layout" for details on using the  
"Grouping view" and "Detail list view". sp.16  
Parent group Select when registering a projector in a group.  
If no groups have been created, this cannot be  
selected. s"Registering several projectors to a  
monitoring group all at once" p.12  
   
11  
Registering and deleting projectors for monitoring  
Registration by specifying an IP address (Manual  
registration)  
Enter the IP address of the projector to be registered  
in the "IP address" box and then click [Search]. When  
the message is displayed, click [OK].  
• If using a serial TCP/IP conversion adapter and cable to connect  
the projector, select "Use Serial TCP/IP conversion adaptor".  
Enter the port number in "Port Number" and then click [Search].  
2
3
PROCEDURE  
Right-click in "Grouping view" and select "New" -  
"Projector (manual registration)".  
1
After searching is complete, enter the information for  
the projector to be registered while referring to the  
table below.  
The following window will be displayed.  
• If "Detail list view" is displayed, select "New" - "Projector (manual  
registration)" from the "Edit" menu.  
Display name Enter the name of the projector(s) to be displayed in  
"Grouping view" or "Detail list view".  
Up to a maximum of 32 bytes can be entered.  
A space cannot be used as the first character.  
Display icon  
Select the icon(s) to be displayed in "Grouping view"  
or "Detail list view".  
Parent group Select when registering a projector in a group.  
If no groups have been created, this cannot be  
selected. s"Registering several projectors to a  
monitoring group all at once" p.12  
Projector  
name  
This shows the name that has been registered on the  
projector.  
IP address  
This shows the IP address that you entered in step 2.  
Use Serial Select this if using a serial TCP/IP conversion  
TCP/IP  
adapter to connect the projector.  
conversion  
adaptor.  
Port Number If using a serial TCP/IP conversion adapter to  
connect the projector, enter the port number.  
TIP  
You can also carry out this operation by selecting "Projector (manual  
registration)" from "New" in the "Edit" menu.  
 
12  
Registering and deleting projectors for monitoring  
Registering several projectors to a monitoring group  
Monitor  
Password  
If a Monitor Password has been set for the projector,  
be sure to enter the Monitor Password that has been  
set. If the correct password is not entered at this time,  
it will not be possible to monitor and control the  
projector even though it is registered. If using a serial  
TCP/IP conversion adapter to connect the  
projector, the Monitor Password security function  
cannot be used.  
all at once  
Projectors that have been registered can then be registered together into  
different groups so that they can be monitored and controlled together.  
Furthermore, if you select one of the registered groups as the "Parent  
group", monitoring and control operations can be carried out for all  
projectors in that "Parent group".  
Description  
Monitor  
You can enter some kind of memo about the projector.  
The details you enter here will be displayed at the  
projector properties.  
A "Parent group" can be set for other parent groups, so that a hierarchical  
group arrangement such as the following can be created.  
Branch A  
No1  
No2  
No3  
Showroom  
Showroom A  
Showroom B  
Up to a maximum of 60 bytes can be entered.  
Select this when you want monitoring to start.  
No4  
No5  
After entering the details, click [Register] to start the  
registration. When the message is displayed, click  
[OK].  
Lobby  
4
Projector01  
Projector02  
Convention hall  
The icon(s) of the projector(s) you registered will be displayed  
in "Grouping view" or "Detail list view".  
Branch B  
Branch C  
Conference room  
100  
101  
102  
103  
Room 1  
Room 3  
Reception room  
Conference room  
201  
202  
First, create the registration groups, and then register projectors into the  
groups that have been created.  
   
13  
Registering and deleting projectors for monitoring  
PROCEDURE  
TIP  
You can also carry out this operation by selecting "Group" from  
"New" in the "Edit" menu.  
Right-click in "Grouping view" and select "New" -  
"Group".  
1
The following window will be displayed.  
Make the necessary settings while referring to the table below.  
• If "Detail list view" is displayed, select "New" - "Group" from the  
"Edit" menu.  
After entering the details, click [Register] to start the  
registration. When the message is displayed, click  
[OK].  
2
The icon(s) of the projector(s) you registered will be displayed  
in "Grouping view" or "Detail list view".  
Right-click the projector icon(s) to register to the  
group you have created in "Grouping view" or "Detail  
list view", and select "Edit".  
3
TIP  
You can also carry out this operation by selecting "Edit" from the  
"Edit" menu.  
Group name  
Display icon  
Enter the name of the group(s) to be displayed in  
"Grouping view" or "Detail list view".  
Up to a maximum of 32 bytes can be entered.  
A space cannot be used as the first character.  
In the "Edit projector" window, select the group name  
4
to use for registering in "Parent group" and then click  
[Change].  
Select the icon(s) to be displayed in "Grouping view"  
or "Detail list view".  
The status of the group registration will be displayed as an icon  
in "Grouping view" or "Detail list view".  
Parent group This selects the parent group. If no groups have been  
created, this cannot be selected.  
Monitor  
Select this to monitor all projectors that have been  
registered in the group. If this is not selected, the  
settings made when the individual projectors were  
registered will be used.  
TIP  
The registration details can also be checked using "Projector list" in  
the "View" menu.  
It cannot be set when creating a new group.  
14  
Registering and deleting projectors for monitoring  
fFor projectors that have been registered using automatic  
If the projector name or IP address changes after  
registration  
search  
PROCEDURE  
fFor projectors that have been registered manually  
Delete the projector(s) whose name or IP address has  
been changed in "Grouping view" or "Detail list  
view". sp.15  
1
PROCEDURE  
Right-click on a projector icon in "Grouping view" or  
1
"Detail list view" and select "Monitoring disabled".  
Then right-click the projector icon again and select  
"Edit".  
Carry out automatic search to re-register the  
projector(s). sp.7  
2
TIP  
You can also carry out these operations by using the "Edit" menu.  
If only the projector name has been changed, click  
[Search] in the "Edit projector" window that is  
displayed.  
2
If the IP address has been changed, enter the new IP  
address in the "IP address" box and then click  
[Search]. When the message is displayed, click [OK].  
When the display returns to the "Edit projector"  
window, click [Change].  
3
     
15  
Registering and deleting projectors for monitoring  
Cancelling (deleting) projector registrations  
The registrations for projectors can be deleted if they are no longer  
required for monitoring or control using EMP Monitor.  
PROCEDURE  
Right-click the icon for the projector or group that is to be  
deleted in "Grouping view" or "Detail list view" and select  
"Delete".  
When the message is displayed, click [OK].  
More than one projector can be selected for deleting by selecting in  
"Grouping view" or "Detail list view".  
The methods of selecting more than one projector at the same time are as  
follow.  
• If you select a group icon in "Grouping view", all projectors that have  
been registered in that group will be deleted at the same time.  
• Hold down the [Ctrl] key on the keyboard while clicking on the desired  
icons.  
• Use drag and drop to select a range of desired icons.  
TIP  
You can also carry out this operation by selecting "Delete" from the  
"Edit" menu.  
 
16  
Monitoring window layout  
You can monitor using either of the window layouts below.  
"Grouping view"  
Monitoring using "Grouping view"  
This view lets you check the status of group registrations in a hierarchical  
diagram.  
fMeanings of "Grouping view" icons  
"Detail list view"  
In "Grouping view", the patterns on the icons indicate the statuses of the  
This view lets you display the status of each projector as a list so that the  
projectors can be checked in detail. You can also display specific items as a  
list, and sort display items using a specific row as a sort key.  
projectors.  
.
"Grouping view"  
If the group  
icons are round  
in shape, it  
indicates that  
there is another  
level below  
them. sp.17  
"Grouping view"  
"Detail list view"  
fHow to switch views  
"Grouping view" and "Detail list view" are switched as follows.  
PROCEDURE  
Click the "View" menu, and select "Grouping view" or  
"Detail list view".  
         
17  
Monitoring window layout  
The icon patterns and their meanings are explained below.  
*1 When "Temperature level display group view" is set to "On" at  
"Environment setup" in the "Tool" menu, an icon indicating the internal  
temperature of the projector will be displayed on top of the projector  
icon. The default setting is "Off". As you can get an idea of how the  
temperature inside the projector is increasing when the internal  
temperature level is displayed, you can make improvements to the  
projector's operating environment before a high internal temperature  
alarm occurs or the temperature becomes abnormally hot. sp.22  
*2 Check the following items.  
• Check that the projector's power is turned on.  
• Check that the LAN cable is connected.  
• Check that "Network Monitoring" is set to "ON" or "Standby Mode"  
is set to "Network ON" in the projector's configuration menu.  
*3 Check that the projector has been correctly connected to the network.  
Group  
No warnings or problems  
All projectors in the group are normal.  
Warning or problem  
A projector in the group has a warning or problem  
status.  
Monitoring disabled  
The projector is not being monitored. If you right-  
click the icon and select "Monitoring enabled", the  
projector will be added to the projectors that are  
being monitored.  
Data being updated  
Projector  
TIP  
1
No warnings or problems*  
The projector information that is generated when a problem is  
detected is stored until EMP Monitor is closed. The EMP Monitor  
displays will not be updated automatically even if the projector status  
returns to normal. Click [Refresh] in the main window to update the  
status.  
Warning or problem  
Monitoring disabled  
Data being updated  
Network error (Monitor Password error)  
No Monitor Password was entered when the projector  
was registered, or an incorrect Monitor Password was  
entered. sp.8, 10, 12  
fUsing the icons in "Grouping view"  
The following icon operations can be carried out in "Grouping view".  
Expanding and collapsing icons  
Each time you double-click a group icon, the icons for the projector that  
have been registered in that group are displayed or hidden.  
Moving icons  
*2  
Network error (TCP connection error)  
Network error (ESC/VP.net communication  
*3  
error)  
To change the position of an icon within "Grouping view", simply drag  
and drop the icon to be moved.  
   
18  
Monitoring window layout  
Monitoring using "Detail list view"  
Monitoring disabled  
The projector is not being monitored. If you right-click  
the icon and select "Monitoring enabled", the projector  
will be added to the projectors that are being monitored.  
fMeanings of "Detail list view" icons  
The status of registered projectors is displayed as a list in "Detail list view"  
regardless of which groups the projectors belong to.  
Data being updated  
Network error (Monitor Password error)  
No Monitor Password was entered when the projector  
was registered, or an incorrect Monitor Password was  
entered. sp.8, 10, 12  
*2  
Network error (TCP connection error)  
*3  
Network error (ESC/VP.net communication error)  
Group name: When projectors are registered to a group, the name of  
the group that the projector belongs to is displayed.  
Display name: Shows the display name.  
Power: Shows the power on status for the projector.  
Power on and normal  
status  
Power on and  
abnormal status  
Power off and normal  
status  
Power off and  
abnormal status  
Lamp Hours: Shows the lamp operating time for the projector.  
Temperature level: The following five icons display the differing  
The icon patterns and their meanings are explained below.  
internal temperature status of the projector.  
Type: Displays the projector status.  
Internal temperature  
normal  
High-temperature  
warning  
1
No warnings or problems*  
Internal temperature  
normal  
Internal temperature  
error  
Warning or problem  
An error has occurred on the projector.  
High-temperature  
warning  
   
19  
Monitoring window layout  
fSelecting display items  
Error information: Shows the warning or problem status using the  
following icons.  
You can select only the required items to be displayed in "Detail list view".  
*4  
Lamp life warning  
Lamp out  
High-temperature  
warning  
Lamp failure at  
power on  
PROCEDURE  
High internal  
temperature error  
Select "Option" from the "View" menu.  
The "Option" window will be displayed.  
1
Replace Air Filter  
No Air Filter  
Internal (system)  
error  
Low Air Flow  
Fan error  
Air Flow Sensor Err.  
Sensor error  
Open lamp cover  
door error (lamp  
error)  
Other error  
*1 When "Temperature level display group view" is set to "On" at  
"Environment setup" in the "Tool" menu, an icon indicating the internal  
temperature of the projector will be displayed on top of the projector  
icon. The default setting is "Off".  
*2 Check the following items.  
• Check that the projector's power is turned on.  
• Check that the LAN cable is connected.  
• Check that "Network Monitoring" is set to "ON" or "Standby Mode"  
is set to "Network ON" in the projector's configuration menu.  
*3 Check that the projector has been correctly connected to the network.  
*4 You can display the lamp life warning at any time preset at  
"Environment setup" in the "Tool" menu.  
Select the check box of the item you want to display.  
2
TIP  
Click [OK].  
3
The projector information that is generated when a problem is  
detected is stored until EMP Monitor is closed. The EMP Monitor  
displays will not be updated automatically even if the projector status  
returns to normal. Click [Refresh] in the main window to update the  
status.  
 
20  
Monitoring window layout  
4
When all of the details of the item cannot be displayed  
in "Detail list view", drag the boundary line on the  
right of the item name so that the view is extended to  
the desired width.  
Searching for desired icons (Projector list)  
The "Projector list" feature is useful for searching in lists when many  
groups and projectors are registered and the icon you are looking for is not  
displayed on screen.  
PROCEDURE  
fSorting lists  
Select "Projector list" from the "View" menu.  
You can sort detailed lists by using a specific row as a sort key, such as  
projector name order or IP address order.  
PROCEDURE  
Click the item name of the row you want to use as the sort key.  
With "Projector list", temperature  
level icons are not displayed  
regardless of the setting of  
"Temperature level display group  
view" at "Environment setup".  
The "Projector list" lets you check the registration details for groups in a  
hierarchical diagram. When you click on an icon, "Grouping view" and  
"Detail list view" are scrolled so that the selected icon is displayed in the  
window.  
   
21  
Monitoring window layout  
Monitoring using the system tray  
PROCEDURE  
The projector statuses are always displayed as icons in the system tray,  
even when "Grouping view" or "Detail list view" is not always displayed,  
and the statuses can be checked by the icon patterns.  
When the configuration menus are set using the following operations, an  
icon appears in the system tray and the status can be monitored by means  
of the icon's pattern.  
Select "Environment setup" from the "Tool" menu.  
The "Environment setup" window will be displayed.  
1
2
Select "Resident in the task tray".  
: No problem  
: Problem  
Click [OK].  
TIP  
3
• Right-click the icon in the system tray to open a pop-up menu to  
select the "Open the main screen" or "Exit".  
• If "Register at start up" in the "Environment set up" is selected,  
EMP Monitor starts automatically when the computer's power is  
turned on.  
 
22  
Monitoring window layout  
The icon patterns and their meanings are explained below.  
Type: Shows the group or projector status. sp.16  
Display name: Shows the display name.  
Displaying projectors with problem or warning  
statuses in a list  
You can display a list of only the projectors which have a problem or  
warning status.  
Power: Shows the power on status for the projector.  
Power on and normal  
status  
Power on and  
abnormal status  
PROCEDURE  
Power off and normal  
status  
Power off and  
abnormal status  
Select "Warning and Error Projector list" from the "View"  
menu.  
The following "Warning and Error Projector list" window will be  
displayed.  
Lamp Hours: Shows the lamp operating time for the projector.  
Source: Shows the input source that has been selected for the projector.  
Computer or  
Video  
If you move the  
mouse pointer over  
the icon, details of  
the error and the  
remedy will be  
displayed.  
Computer1  
DVI or HDMI  
Computer2  
(Digital)  
BNC  
D-Video  
Easy MP  
S-Video  
If you double-click in  
a line, the properties  
for that projector will  
be displayed.  
Temperature level: The following five icons display the differing  
internal temperature status of the projector.  
sp.24  
Internal temperature  
normal  
High-temperature  
warning  
Internal temperature  
normal  
Internal temperature  
error  
High-temperature  
warning  
 
23  
Monitoring window layout  
Checking properties in detail  
Error information: Shows the warning or problem status using the  
following icons.  
You can check the properties of groups and projectors in detail.  
Lamp life warning*  
Lamp out  
fDisplaying group properties  
High-temperature  
warning  
Lamp failure at  
power on  
You can use either of the following methods to display the properties.  
High internal  
temperature error  
• Displaying the properties for all groups in "Grouping view"  
Right-click in "Grouping view" and then select "Property".  
• Displaying properties for specified groups  
Right-click an icon in "Grouping view" and then select "Property".  
Replace Air Filter  
No Air Filter  
Internal (system)  
error  
Low Air Flow  
Fan error  
Air Flow Sensor Err.  
Sensor error  
If you double-click  
in a line, the  
properties for that  
group or projector  
will be displayed.  
Open lamp cover  
door error (lamp  
error)  
Other error  
*You can display the lamp life warning at any time preset at "Environment  
setup" in the "Tool" menu.  
   
24  
Monitoring window layout  
fDisplaying projector properties  
Displaying and deleting logs  
Right-click on a projector icon in "Grouping view" or "Detail list view"  
and select "Property".  
In your web browser, you can check a transmission log of content such as  
what has been controlled by the EMP Monitor, projector errors. You can  
delete logs once you have checked them.  
TIP  
When "Log output" is set to "On" at "Environment setup" in the  
"Tool" menu, transmission logs are stored. The default setting is  
"Off".  
fDisplaying logs  
Displays the  
projector firmware  
version.  
PROCEDURE  
Select "Log" - "show" from the "View" menu.  
The web browser will open and the communication logs up until that  
time will be displayed.  
fDeleting logs  
PROCEDURE  
Select "Log" - "Delete" from the "View" menu.  
When the confirmation message is displayed, click [OK].  
All logs will be deleted and details of EMP Monitor control  
operations and details of projector errors from that point onward will  
be recorded in a new log.  
       
25  
Using the control functions  
Carrying out control using control buttons  
Switch source  
Computer 1  
Switches the input source to the [Computer1] port  
or [Computer] port.  
Click the icon of a projector to be controlled in "Grouping view" or "Detail  
list view", and click a control button to enable control of only that selected  
projector.  
You can also enable control of all selected projectors by selecting more  
than one projector in "Grouping view" or "Detail list view" and clicking a  
control button. The methods of selecting more than one projector at the  
same time are as follow.  
• If you select a group icon in "Grouping view", all projectors that have  
been registered in that group and that are set to be monitored can be  
controlled at the same time.  
Switch source  
Computer 2  
Switches the input source to the [Computer2] port.  
Switches the input source to the [BNC] port.  
Switches the input source to the [S-Video] port.  
Switches the input source to the [Video] port.  
Switchsource  
BNC  
Switchsource  
S-Video  
Switchsource  
Video  
Switchsource  
DVI, HDMI  
Switches the input source to the [DVI] port or  
[HDMI] port.  
• Hold down the [Ctrl] key on the keyboard while clicking on the desired  
icons.  
• Use drag and drop to select a range of desired icons.  
Switchsource  
D-Video  
Switches the input source to the [D4] port.  
Switches to EasyMP or EasyMP.net.  
Control buttons  
Switchsource  
EasyMP  
TIP  
• Some connected projectors may not be equipped with all of the  
above ports or functions. If you click a button for a port or function  
that is not available, nothing will happen.  
You can select objects to be controlled and use the control buttons to  
carry out control operations even when the following are being  
displayed. sFor details on each display p.22, 23  
- Group properties  
- Projector properties  
The following table shows the meanings of the control buttons.  
- Warning and Error Projector list (Control operations can only be  
carried out for projectors with a warning status.)  
Turns the projector power on.  
Turns the projector power off.  
Power On  
Power Off  
   
26  
Using the control functions  
Carrying out control using a web browser (Web  
control)  
Carrying out control using timer settings  
This is useful for carrying out certain control operations such as turning a  
projector's power on and off at specified times every day or every week.  
Timer settings can be carried out either for a single projector only, or all at  
once for all projectors in a group.  
You can use the computer's web browser to change the configuration menu  
settings for projectors.  
PROCEDURE  
PROCEDURE  
Right-click on the icon of a projector to be controlled  
in "Grouping view" or "Detail list view" and select  
"Web control".  
1
Select "Timer" - "Timer Settings" from the "Tool"  
menu.  
1
The following window will be displayed and you can then  
check the timer setting status.  
The web browser will open and the Web control  
window will be displayed.  
2
Web control lets you set the same details as the configuration menu for the  
projector. Refer to the Projector's User's Guide for details on the  
configuration menu.  
TIP  
You can select projectors and right-click on them to select "Web  
control" even when the following are being displayed.  
• Group properties sp.23  
• Warning and Error Projector list (Control operations can only be  
carried out for projectors with a warning status.) sp.22  
The colours in the lines of the list have the following meanings:  
:Current day's timer setting  
:When some of the projectors in the group have timer setting  
enabled and others have it disabled for the current day's timer  
setting  
:When the current day's timer setting is a disabled setting  
:Timer setting for a day other than the current day  
   
27  
Using the control functions  
The details that can be checked and operations that can be carried out at this  
time are given below.  
fProcedures for new timer settings  
When you click "Add", the following window is  
2
Selects a group or projector to check the status of.  
displayed and the new timer settings are applied.  
Projectors  
When a group is selected, the timer setting statuses for  
all projectors in that group are displayed.  
Shows the current day in a red box.  
Days for which timer settings have been made are shown  
in bold.  
Date  
Click  
or  
to switch to the calendar for the  
previous or next month.  
Timers  
Shows a list of the timer settings.  
[Enabled]  
[Disabled]  
Switches the timer settings that have been selected from  
the timer list between enabled and disabled.  
[Add]  
Registers new timer settings.  
Lets you change the timer settings that have been  
selected from the timer list.  
If a group has been selected for status checking, the  
settings cannot be changed.  
[Edit]  
At "Operation", you can carry out the operations of turning the  
power on and off and switching the input sources, similarly for  
the control buttons on the main window. If you set the input  
source switching, the projector's power will turn on at the timer  
start time even if it is not on at the time. Because of this, it is not  
necessary to make two separate timer settings for turning the  
power on and switching the input source.  
Lets you delete timer settings that have been selected  
from the timer list.  
[Delete]  
After completing the timer settings, click [OK].  
The timer settings that have been made will be registered and  
they can be checked in the displayed timer list.  
3
TIP  
You can enable and disable all of the timer settings that have been  
registered. Select "Timer" - "Enable" or "Disable" from the "Tool"  
menu.  
 
28  
Setting the mail notification function  
The mail notification function can be used to send notification messages to  
The "Set mail notification function" window will be  
displayed.  
Set the following parameters.  
2
preset e-mail addresses when a problem or warning occurs with a projector  
that is connected to the network. By using this function, the operator can be  
notified of problems with projectors even when the operator is in a different  
location from the projectors.  
TIP  
• Up to three addressees (destinations) can be registered and  
messages can be sent to all of them at once.  
• If a critical problem develops with a projector which causes it to  
suddenly stop working, it may not be possible for the projector to  
send a message notifying an operator of the problem.  
• If "Standby Mode" is set to "Network ON" or "Network  
Monitoring" is set to "ON" in the projector configuration menus,  
you can monitor the projector even when it is in standby mode  
(when its power is turned off). sProjector’s User's Guide  
• On some projectors, the mail notification function can be set in the  
configuration menu. When notification messages are set to be sent  
in the projector's configuration menu, both the settings in the  
configuration menu and settings made on EMP Monitor are  
functional.  
Mail notification  
Set to "ON" to use the mail notification function.  
function  
SMTP server  
IP address  
Enter the IP address of the SMTP server.  
Up to a maximum of 255 bytes can be entered.  
When you change a port number of the SMTP  
server, specify this port number. The default value  
is "25".  
You can enter a valid number from 1 to 65535.  
PROCEDURE  
Sender mail  
address  
Enter the sender's e-mail address. Up to a  
maximum of 255 bytes can be entered.  
Select "Mail notification function" from the "Tool"  
menu.  
1
Recipient  
mail address 1  
Specify the destination addresses for the  
notification e-mail. Up to three destinations can be  
set. Up to a maximum of 255 bytes can be entered.  
Recipient  
mail address 2  
Recipient  
mail address 3  
 
29  
Setting the mail notification function  
Click [Notification event] and check the items for mail  
notification in the window that appears.  
When the setup is complete, click [OK].  
3
5
Click [OK].  
4
When the "Set mail notification function" window appears  
again, repeat Steps 3 and 4 to set the events to be notified.  
30  
If a problem notification e-mail message has been sent  
If a problem occurs with a projector, an e-mail message containing the  
following will be sent to all e-mail addresses that have been specified in  
"Recipient mail address".  
If there is more than one problem or warning, each message will appear on  
separate lines.  
Message  
Remedy  
Lamp life warning  
Replace Air Filter  
No Air Filter  
"Reading the indicators"  
s"Reading the Indicators" in the projector's  
User's Guide  
Item  
Details shown  
Low Air Flow  
E-mail subject  
[Display name displayed in "Grouping view" or  
"Detail list view"] Projector warning/error  
notification  
Air Flow Sensor Err.  
No signal  
No image signals are being received by the  
projector. Check the connection status and  
check that the power for the connected  
equipment is turned on.  
Body  
The following warning/error occurred on  
<Display name displayed in "Grouping view"  
or "Detail list view">.  
<Warning/error message (Please see the table  
below)>  
Immediately check the projector.  
Other error  
Stop using the projector, disconnect the  
power cable from the electrical outlet, and  
contact your local dealer or the nearest  
address provided in the World-Wide Warranty  
Terms supplied with the projector.  
The details contained in the e-mail message can consist of the following.  
Network error (TCP  
connection error)  
Check that the projector's power is turned on  
and the LAN cable is connected, and also  
check that "Network Monitoring" is set to  
"ON" and "Standby Mode" is set to "Network  
ON".  
Message  
Remedy  
Internal (system) error  
"Reading the indicators"  
s"Reading the Indicators" in the projector's  
Fan error  
User's Guide  
Sensor error  
Network error (ESC/  
VP.net communication  
error)  
Check that the projector has been correctly  
connected to the network.  
Open lamp cover door  
error (lamp error)  
Lamp failure at power on  
Lamp out  
Network error (monitor  
password authentication  
error)  
Check the projector's Monitor Password.  
High internal  
temperature error  
Messages to inform that the projector has recovered from the error or  
warning statuses are sent.  
High-temperature  
warning  
 
31  
Application lock function  
You can use the application lock to prevent third parties from operating the  
projectors using EMP Monitor and from changing settings without authority.  
Opening and closing EMP Monitor and status monitoring can still be carried  
out even when the application lock is applied.  
In addition, when a password has been set, the password must be entered in  
order to cancel the application lock. This ensures that the application lock can  
not be easily cancelled, and thus improves system security.  
The password entry window will be displayed, so  
enter the set password and then click [OK].  
If no password has been set (default setting), click [OK]  
without entering a password. It is recommended that you enter a  
password in order to strengthen security.  
The application lock will be cancelled and operations can be  
carried out as normal.  
2
Switching application lock between enabled and  
disabled  
Setting a password for cancelling application lock  
fEnabling the lock  
Carry out the following operations while application lock is cancelled.  
PROCEDURE  
PROCEDURE  
Select "Application lock" from the "Tool" menu.  
Select "Environment setup" from the "Tool" menu.  
The "Environment setup" window will be displayed.  
1
The application lock will be enabled and no operations will be  
possible other than opening and closing EMP Monitor and disabling  
the application lock.  
Select "Change the application lock password".  
2
fDisabling the lock  
PROCEDURE  
Enter the password in both the "New password" and  
3
"New password (confirm)" boxes and then click [OK].  
Select "Application unlock" from the "Tool" menu.  
1
The password can be up to 16 bytes in length. Single-byte  
alphanumeric characters can be used.  
         
32  
Troubleshooting  
Projectors cannot be monitored or controlled  
An e-mail message is not sent when a problem  
occurs with a projector  
Cause  
Remedy  
Cause  
Remedy  
Is the projector connected to Connect the network cable correctly.  
the network correctly?  
s"Network Cable Connections" in the  
projector's User's Guide  
Is the projector connected to Connect the network cable correctly.  
the network correctly?  
s"Network Cable Connections" in the  
projector's User's Guide  
Has the projector been set  
Check the settings for the "Network"  
up correctly for connection configuration menu command.  
Has the projector been set  
up correctly for connection configuration menu command.  
Check the settings for the "Network"  
to the network?  
sProjector's User's Guide  
to the network?  
sProjector's User's Guide  
Has EMP Monitor been  
installed on the computer  
correctly?  
Uninstall EMP Monitor and then re-install  
it.  
Have the SMTP server IP  
address, port number and  
recipient e-mail address all  
been set correctly?  
Check the setting details.  
Are all the projectors that  
you want to control or  
monitor registered?  
Register the projectors. sp.6  
Is the projector's "Network To use the mail notification function while  
Monitoring" or "Standby the projector is in standby mode, set  
Mode" configuration menu "Network Monitoring" or "Standby Mode"  
set to "ON" or "Network  
ON"?  
Is the projector's "Network In order to use EMP Monitor to monitor  
Monitoring" or "Standby and control the projector when it is in  
Mode" configuration menu standby mode, the projector's "Network  
set to "ON" or "Network  
ON"?  
to "ON" or "Network ON" in the  
projector's configuration menus.  
sProjector's User's Guide  
Monitoring" or "Standby Mode"  
configuration menu must be set to "ON" or  
"Network ON".  
Has a critical problem  
developed causing the  
projector to momentarily  
stop working?  
When the projector has momentarily  
stopped working, it cannot send e-mail  
messages. If the projector cannot be reset  
even after it has been checked, contact your  
dealer or the nearest address provided in  
the World-Wide Warranty Terms supplied  
with the projector.  
sProjector's User's Guide  
Is power being supplied to Check if the power supply to the location  
the projector?  
where the projector is set up has been  
interrupted, or if the circuit breaker for the  
electrical outlet that the projector is  
connected to has been tripped.  
     
33  
All rights reserved. No part of this publication may be reproduced,  
stored in a retrieval system, or transmitted in any form or by any means,  
electronic, mechanical, photocopying, recording, or otherwise, without  
the prior written permission of Seiko Epson Corporation. No patent  
liability is assumed with respect to the use of the information contained  
herein. Neither is any liability assumed for damages resulting from the  
use of the information contained herein.  
General Notice:  
EasyMP and EasyMP.net are trademarks of Seiko Epson Corporation.  
Windows and Windows NT are trademarks of Microsoft Corporation in  
the United States of America and other countries.  
Macintosh is a registered trademark of Apple Computer, Inc.  
Pentium is a registered trademark of Intel Corporation.  
Other product names used herein are also for identification purposes  
only and may be trademarks of their respective owners. Epson disclaims  
any and all rights in those marks.  
Neither Seiko Epson Corporation nor its affiliates shall be liable to the  
purchaser of this product or third parties for damages, losses, costs, or  
expenses incurred by purchasers or third parties as a result of: accident,  
misuse, or abuse of this product or unauthorized modifications, repairs,  
or alterations to this product, or (excluding the U.S.) failure to strictly  
comply with Seiko Epson Corporation’s operating and maintenance  
instructions.  
Seiko Epson Corporation shall not be liable against any damages or  
problems arising from the use of any options or any consumable  
products other than those designated as Original Epson Products or  
Epson Approved Products by Seiko Epson Corporation.  
The contents of this guide may be changed or updated without further  
notice.  
Illustrations and screens used in this publication may differ from actual  
illustrations and screens.  
SEIKO EPSON CORPORATION 2006. All rights reserved.  
©

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