Elo TouchSystems Elo Touch Electronics LCD Desktop TouchmonitorElo Touch Electronics LCD Desktop Touchmonitor 5000 Series User Manual

Touchmonitor User Guide  
1928L 19” LCD Desktop Touchmonitor  
5000 Series  
Copyright © 2008 Tyco Electronics Corporation. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,  
or translated into any language or computer language, in any form or by any means, including,  
but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior  
written permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems makes  
no representations or warranties with respect to the contents hereof, and specifically disclaims  
any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems  
reserves the right to revise this publication and to make changes from time to time in the content  
hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.  
Trademark Acknowledgments  
Elo Touchsystems AccuTouch and IntelliTouch are trademarks of Tyco Electronics Corporation.  
Other product names mentioned herein may be trademarks or registered trademarks of their re-  
spective companies.  
iii  
Warnings and Cautions  
Warning  
!
Danger - Explosion hazard. Do not use in the presence of flammable anesthetics, and other  
flammable materials.  
To prevent fire or shock hazards, do not immerse the unit in water or expose it to rain or  
moisture.  
Do not use the unit with an extension cord receptacle or other outlets unless the prongs of the  
power cord can be fully inserted.  
RISK OF ELECTRICAL SHOCK - DO NOT OPEN. To reduce the risk of electrical shock,  
DO NOT remove the back of the equipment or open the enclosure. No user-serviceable parts  
are inside. Refer servicing to qualified field service engineers only.  
Uninsulated voltage within the unit may have sufficient magnitude to cause electrical shock.  
Avoid contact with any part inside the unit.  
This device complies with all applicable electromagnetic emission and immunity standards  
for medical device equipment. This device is designed to not cause harmful interference, and  
to accept any interference received, including interference that may cause undesired operation.  
The performance of this device is limited to the emission and immunity standards that have  
been applied. Other device which are not designed to withstand emission levels as specified  
in the medical device standards may be susceptible to interference from this device.  
Subjecting the device to conditions beyond the rated performance capabilities may result in  
emissions in excess of the standard. If it is determined that this device produces  
electromagnetic or other interference it must be disconnected from power until the cause of  
the problem has been determined and resolved. If it is determined that this device is  
functioning improperly due to electromagnetic and other interference it must be disconnected  
from power until the cause of the problem has been determined and resolved.  
Elo TouchSystems recommends that after its useful life (or after sustaining unrepairable  
damage), customers dispose of the touchmonitor and its power supply in an environmentally  
sound manner. Acceptable methods include the reuse of parts or whole products and the  
recycling of products, components, and materials. Please consult and obey national state, and  
local laws and ordinances governing the safe disposal of electronic equipment.  
Note that the fluorescent lamps inside this product contain mercury and must be recycled or  
disposed of according to local, state, or national laws. For more information, contact the  
This product consists of devices that may contain mercury, which must be recycled or disposed of  
in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the  
monitor display contain mercury.)  
iv  
Caution  
Power cord is used as a disconnection device. To de-energize equipment, disconnect the  
power cord.  
This unit must follow the national requirement and local state laws to dispose unit.  
Before connecting the cables to your Elo touchmonitor, make sure all components are  
powered OFF.  
Only approved components complying with IEC60601-1 series can be connected to ET1928L  
in Patient Environment. The use of ACCESSORY equipment not complying with the  
equivalent safety requirements of this equipment may lead to a reduced safety of the resulting  
system. Consideration relating to the choices of accessory equipment should include:· Use of  
accessory in the patient environment.· Evidence that the safety certification of the accessory  
has been performed in accordance to the appropriate IEC 60601-1 and/or IEC 60601-1-1 har  
monized national standard.  
For continued safety -  
- This unit only complies to the above standards if used with a medical grade power cord.  
-A medical grade power supply, such as the one specified, is required for use in a medical  
application.  
Note:  
!
This symbol alerts the user to important information concerning the operation and  
maintenance of this unit, which should be read carefully to avoid problems.  
This symbol means DC Current.  
This symbol means ON/OFF stand-by switch.  
v
CAUTION-Life Support  
!
Care must be taken when this touchmonitor is a critical component of a life support system or  
device. In case of failure of this touchmonitor, appropriate redundant systems should be  
incorporated into the system or device to prevent injury to the user or patient.  
The following should be an integral part of the safety design of a life support system or device  
using this touchmonitor for a critical function.  
An alternate interface or fail-safe must be available should the touchscreen fail to operate.  
The touchscreen interface must not be the only means of control of a critical function.  
An alternate video display should be incorporated into the safety design if used to monitor a  
critical function.  
The internal speakers of this touchscreen monitor must not be the sole method of warning of  
a critical function.  
Critical functions are:  
1. Life support devices or systems are devices or systems which, (a) are intended for surgical  
implant into the body, or (b) support or sustain life, or (c) whose failure to perform when  
properly used in accordance with instructions for use provided in the labeling, can be reason  
ably expected to result in significant injury to the user.  
2. A critical component is any component of a life support device or system whose failure to  
perform can be reasonably expected to cause the failure of the life support device or system,  
or to affect its safety or effectiveness.  
Definitions:  
“ PATIENT ENVIRONMENT”  
any environment in which intentional or unintentional contact can occur between a PATIENT  
and parts of the ME EQUIPMENT or ME SYSTEM or between a PATIENT and other persons  
touching parts of the ME EQUIPMENT or ME SYSTEM.  
vi  
Classification  
With respect to electrical shock, fire in accordance with UL60601-1 and CAN/CSA C22.2 No.  
60601-1  
This monitor is a Class I (GROUNDED) DEVICE.  
These displays are classified NO APPLIED PARTS EQUIPMENT.  
Protection against harmful ingress of water:  
INGRESS PROTECTION (IPX1)  
This monitor shall be classified as ORDINARY EQUIPMENT, not intended or evaluated for use  
in the presence of flammable anesthetic mixture with air, oxygen, or nitrous oxide.  
Mode of Operation: CONTINUOUS OPERATION.  
Environmental conditions for transport and storage  
Temp.  
Operating  
0oC to 40oC  
-20oC to +60oC  
Storage / Transportation  
Humidity (non-condensing)  
Operating  
30% to 70%  
10% to 90%  
Storage / Transportation  
Altitude  
Operating  
Storage / Transportation  
1060hpa.  
0 to 40,000ft(12,192m)  
Equivalent to 1013-303 hP.A  
(14.7 to 4.4 psia)  
For full Product Specifications refer to Appendix C  
vii  
European Standards and Classifications  
Standards: EN 60601-1-2: 2001  
The EMC limits and test methods are referred to the following standards:  
Emission:  
Immunity  
CISPR 11: 2003+A1:2004  
AS/NZS CISPR 11:2004  
(Group 1, Class B)  
IEC 61000-4-2: 2001  
IEC 61000-4-3: 2002+A1:2002  
IEC 61000-4-4: 2004  
IEC 61000-4-5: 2001  
IEC 61000-4-6: 2003+A1:2004  
IEC 61000-4-8: 2001  
IEC 61000-4-11: 2004  
EN55011: 1998+A1: 1999+  
A2: 2002, (Group 1, Class B)  
IEC 61000-3-2: 2000,  
(Refer to note * below)  
IEC 61000-3-3; 1995+A1: 2001  
Note *: The power consumption of EUT is 50.474W, which is less than 75W and no limits apply.  
Therefore it is deemed to comply with IEC 61000-3-2: 2000 without any testing.  
viii  
Guidance and manufacturer’s declaration-electromagnetic immunity-  
for all EQUIPMENT AND SYSTEMS  
Guidance and manufacturer’s declaration-electromagnetic emissions  
The ET1928L is intended for use in the electromagnetic environment specified below. The customer or the user  
of the ET1928L should assure that it is used in such an environment.  
Emissions test  
Compliance  
Group 1  
Electromagnetic environment-guidelines  
RF emissions  
CISPR 11  
The ET1928L uses RF energy only for its internal  
function. Therefore, its RF emissions are very low and  
are not likely to cause any interference in nearby  
electronic equipment.  
RF emissions  
CISPR 11  
The ET1928L is suitable for use in all establishments,  
including domestic establishments and those directly  
connected to the public low-voltage power supply  
network that supplies buildings used for domestic  
purposes.  
Class B  
Harmonics emissions  
IEC 61000-3-2  
Not applicable  
Voltage fluctuations/  
flicker emissions  
IEC 61000-3-3  
Complies  
ix  
Guidance and manufacturer’s declaration-electromagnetic immunity-  
for all EQUIPMENT AND SYSTEMS  
Guidance and manufacturer’s declaration-electromagnetic immunity  
The ET1928L is intended for use in the electromagnetic environment specified below. The customer or the user  
of the ET1928L should assure that it is used in such an environment.  
Immunity test  
test level  
IEC 60601  
Compliance level  
Electromagnetic environment-  
guidelines  
Electrostatic  
± 6 kV contact  
± 6 kV contact  
Floors should be wood, concrete or  
ceramic tile. If floors are covered with  
synthetic material, the relative humidity  
should be at least 30%.  
discharge(ESD)  
IEC 61000-4-2  
± 8 kV air  
± 8 kV air  
Electrical Fast  
transient/burst  
± 2 kV for power  
± 2 kV for power  
Mains power quality should be that of a  
typical commerical or hospital  
environment.  
supply lines  
supply lines  
IEC 61000-4-4  
± 1 kV for input/output  
± 1 kV for input/output  
lines  
lines  
Surge  
± 1 kV line(s) to line(s)  
± 1 kV line(s) to line(s) Mains power quality should be that of a  
IEC 61000-4-5  
± 2 kV line(s) to earth  
± 2 kV line(s) to earth  
typical commerical or hospital  
environment.  
Voltage dips, short  
interruption and  
voltage variations  
on power supply  
input lines  
<5% UT  
<5% UT  
Mains power quality be that of a  
(>95% dip in UT  
)
(>95% dip in UT  
)
typical commerical or hospital  
for 0.5 cycle  
for 0.5 cycle  
environment. If the user of the ET1928L  
requires continued operation during power  
mains interruptions, it is recommended that  
the ET1928L be powered from an  
40% UT  
40% UT  
(60% dip in UT  
)
)
(60 % dip in UT)  
IEC 61000-4-11  
for 5 cycles  
for 5 cycles  
uninterruptible power supply or a battery.  
70% UT  
70% UT  
(30% dip in UT  
for 25 cycles  
(30% dip in UT)  
for 25 cycles  
<5% UT  
<5% UT  
(>95% dip in UT  
)
(>95% dip in UT)  
for 25 cycles  
for 25 cycles  
Power frequency  
(50/60 Hz)  
3 A/m  
3A/m  
Power frequency magnetic fields  
should be at levels characteristic of a  
typical location in a typical commerical  
or hospital environment.  
magnetic field  
IEC 61000-4-8  
NOTE UT is the a.c. mains voltage prior to application of the test level.  
x
Guidance and manufacturer’s declaration-electromagnetic immunity-  
for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING  
Guidance and manufacturer’s declaration-electromagnetic immunity  
The ET1928L is intended for use in the electromagnetic environment specified below. The user of the ET1928L  
should assure that it is used in such an environment.  
Immunity test  
IEC 60601 test level  
Compliance  
level  
Electromagnetic environment-guidelines  
Portable and mobile RF communications equipment  
should be used no closer to any part of theET1928L,  
including cables, than the recommended separation  
distance calculated from the equation applicable to  
the frequency of the transmitter.  
Recommended separation distance  
d=1.2 P  
Conducted RF  
3 Vrms  
3 Vrms  
3 Vrms  
Radiated RF  
3 V/m  
d=1.2 P 80MHz to 800 MHz  
d=2.3 P 800 NHz to 2.5GHz  
IEC 61000-4-3  
80 MHz to 2.5 GHz  
where P is the maximum output power rating of  
the transmitter in watts (W) according to the  
transmitter manufacturer and d is the recommended  
separation distance in metres(m)  
Filed strengths from fixed RF transmitters, as  
3
determined by an electromagnetic site survey ,  
should be less than the compliance level in each  
4
frequency range .  
Interference may occur in the vicinity of  
equipment marked with the following symbol:  
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.  
NOTE 2 These guidelines may not apply in all situation. Electromagnetic propagation is affected by absorption and  
reflection from structures, objects and people.  
3. Filed strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land  
mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with  
accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey  
should be considered. If the measured filed strength in the location in which the ET1928L is used exceeds the  
applicable RF compliance level above, the ET1928L should be observed to verify normal operation. If abnormal  
performance is observed, additional measures may be necessary, such as reorienting or relocating the ET1928L.  
4. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 Vrms.  
xi  
Recommended separation distance between portable and mobile  
RF communications equipment and the ET1928L  
for all EQUIPMENT AND SYSTEMS that are not LIFE-SUPPORTING  
Recommended separation distances between portable  
and mobile RF communications equipment and the ET1928L  
The ET1928L is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.  
The customer or the user of the ET1928L can help prevent electromagnetic interference by maintaining a mini-  
mum distance between portable and mobile RF communications (equipment) and the ET1928L as recommended  
below according to the maximum output power of the communications equipment.  
Separation distance according to frequency of transmitter  
Rated maximum output  
power of transmitter  
W
150 kHz to 80 MHz  
80MHz to 800 MHz  
800 MHz to 2.5 GHz  
d=1.2 P  
d=1.2 P  
d=2.3 P  
0.01  
0.1  
1
0.12  
0.37  
1.2  
0.12  
0.37  
1.2  
0.23  
0.74  
2.3  
10  
3.7  
3.7  
7.4  
100  
12  
12  
23  
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in  
metres(m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the  
maximum output power rating of the transmitter in watts(W) according to the transmitter manufacturer.  
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.  
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption  
and reflection from structures, objects and people.  
xii  
Table of Contents  
Warnings and Cautions................................................. iv  
Power Display & Power Saving ............................17  
General Power Saving Mode ........................17  
Warning ................................................................. iv  
Caution ................................................................... v  
Caution-Life Support ..................................................... vi  
Classification ................................................................ vii  
European Standards and Classifications  
Display Angle.................................................17  
Chapter 4  
TROUBLESHOOTING  
19  
Solutions to Common Problems ................................. 19  
Standards ............................................................ viii  
Appendix A  
Chapter 1  
NATIVE RESOLUTION  
21  
INTRODUCTION  
1
Product Description ................................................1  
LCD Display Performance Features .......................2  
19 inch TFT LCD Display Panel ......................2  
External Medical Grade Power Supply............2  
Appendix B  
TOUCHMONITOR SAFETY  
23  
Care and Handling of Your Touchmonitor ...................24  
Appendix C  
Chapter 2  
TECHNICAL SPECIFICATIONS  
25  
INSTALLATION AND SETUP  
3
Display Modes .............................................................25  
Touchmonitor Specifications ........................................26  
Power Supply Cord Selection ......................................27  
North America .......................................................27  
Cord selection for other than North America ........28  
AccuTouch (resistive) Touchscreen Specifications .....30  
IntelliTouch (acoustic) Touchscreen Specifications.....31  
Acoustic Pulse Recognition Specification ....................32  
Unpacking Your Touchmonitor ...............................3  
Product Overview ........................................... 4  
Main Unit .........................................................4  
Back Unit .........................................................4  
Side View.........................................................4  
Base Bottom View ...........................................5  
KensingtonTM Lock ...........................................5  
Touch Interface Connection....................................6  
Step 1 Connecting the Video Cable ................6  
Step 2 Connecting the Serial/USB Cable ........7  
Step 3 Connecting the Speaker Cable ............8  
Step 4 Connecting the Power Cable ...............9  
Mounting the Display ............................................10  
Rear Mounting Using the VESA Interface ............11  
VESA Mounting Options .......................................11  
Optimizing the LCD Display ..................................12  
Installing the Touch Driver Software.....................12  
Installing APR USB Touch Driver for  
Appendix D  
CONTACT ELO  
33  
Contact Elo  
.............................................................33  
REGULATORY INFORMATION  
WARRANTY  
35  
39  
41  
INDEX  
Windows XP ..................................................12  
Chapter 3  
OPERATION  
13  
About Touchmonitor Adjustments ................................13  
Side Panel Controls .......................................14  
Controls and Adjustment ......................................15  
OSD Menu Functions ....................................15  
OSD Locking and Unlocking Feature ............15  
OSD Control Options .....................................16  
C H A P T E R  
1
INTRODUCTION  
Product Description  
The 1928L is a medical display designed to present information to the operator and the customer.  
The 1928L is available in serial and USB(combo) touch interface as well as non-touch. The  
1928L functionally consists of a 19” LCD main display with a touchscreen. The main display  
element is a 19” diagonal SXGA resolution (1280 x 1024) LCD display. The display consists of  
an LCD display and touchscreen. The 1928L is powered by 12 VDC from an external medical  
grade power source.  
1-1  
LCD Display Performance Features  
19” TFT LCD Display Panel  
Display format  
Display area  
1280 x 1024  
376.32 mm (H) x 301.056 mm (V)  
0.294 mm (H) x 0.294 mm (V)  
1300:1( typical)  
Pixel pitch  
Contrast Ratio  
Brightness  
LCD  
300 cd/m2 (typical)  
AccuTouch  
246 cd/m2 (typical)  
IntelliTouch  
276 cd/m2(typical)  
Accutouch transmission  
Intellitouch transmission  
Response time  
82% (typical)  
92% (typical)  
Tr = 15 msec / Tf = 5 msec typical;  
12 ms gray to gray response  
16.7 million colors  
Display color  
Typical vertical viewing angle  
Typical horizontal viewing angle  
89 deg (down) / 89 deg ( up)  
89 deg (left) / 89 deg (right)  
External Medical Grade Power Supply  
The 1928L is powered by an external medical grade universal input AC power source.  
Power supply:  
AC power: Input voltage 100 -240 VAC, 1.0A  
Input frequency 50/60 Hz  
DC output Voltage/Current: 12 VDC/4.0A  
Load regulation: ±5% Max.  
Line regulation: ±1% Max.  
1-2 Elo Touchmonitor User Guide  
C H A P T E R  
2
INSTALLATION AND SETUP  
This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems  
driver software.  
Unpacking Your Touchmonitor  
Check that the following items are present and in good condition:  
LCD monitor  
VGA cable  
USB cable  
Serial Cable  
European power cable  
Power cable US/Canada  
(not included on APR models)  
Elo QuickStatr  
CD  
Software  
DVI Cable  
CD and Quick Install Guide  
Power adaptor  
2-3  
Product Overview  
Main Unit  
Back Unit  
Side View  
2-4 Elo Touchmonitor User Guide  
Base Bottom View  
TM  
Kensington Lock  
TM  
The Kensington lock is a security device that prevents theft. To find out more about this secu-  
2-5  
Touch Interface Connection  
Note:  
Before connecting the cables to your touchmonitor and PC, be sure that the computer  
and touchmonitor are turned off.  
STEP 1-Connecting the Video Cable  
CONNECTIONS ON UNDERSIDE  
VIDEO PORT  
FEMALE 15-PIN  
VIDEO CONNECTOR  
VIDEO CABLE  
Tilt the screen up and back to access the connection ports.  
Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI-D cable to the video  
port on your PC.  
Connect the other end of the video cable to the video connector on your touchmonitor.  
Secure the cable to your touchmonitor and PC by turning the screws on the connector  
clockwise.  
2-6 Elo Touchmonitor User Guide  
STEP 2-Connecting the Serial and USB Touchscreen Cable  
CONNECTORS ON THE UNDERSIDE  
USB CONNECTOR  
FEMALE 9-PIN SERIAL  
TOUCHSCREEN CONNECTOR  
SERIAL TOUCHSCREEN CABLE  
Connect the female end of the serial (RS-232) cable to the serial port on your PC, or  
connect the USB( ) touchscreen cable to the USB( ) touchscreen connector on the back  
of your touchmonitor.  
Connect the male end of the cable to the serial touchscreen connector on your  
touchmonitor, or connect the other end of the USB( ) touchscreen cable to your PC.  
Secure the cable to your touchmonitor and PC by turning the screws on the connector.  
Please note that you can only have the usb or the serial feature connected. You can not  
have both connected at the same time.  
2-7  
STEP 3-Connecting the Speaker Cable  
CONNECTIONS ON UNDERSIDE  
SPEAKER  
PORT  
SPEAKER CABLE  
Connect the light blue end of the speaker cable to the light blue speaker port to the monitor  
(audio in).  
Connect the lime (light green) end of the speaker cable to the lime speaker port on the  
computer (audio out).  
2-8 Elo Touchmonitor User Guide  
STEP 4-Connecting the Power Cable  
CONNECTIONS ON UNDERSIDE  
POWER  
POWER CABLE  
Depending on where you live, you will use either the European or US/Canadian power cable.  
Connect the female end of the power cable to the medical grade power adaptor.  
Connect the brick power cable into the power port on the touchmonitor.  
Route the cable through the cable management channel.  
NOTE: To protect your equipment against risk of damage from electrical surges in the power line,  
plug the touchmonitor’s power cord into a surge protector, and then connect the surge  
protector to a grounded AC electrical outlet.  
2-9  
Mounting the Display  
Your medically certified touchscreen display conforms to the VESA Flat Panel Monitor Physical  
Mounting Interface (FPMPMI) standard. The FPMPMI standard defines a physical mounting  
interface for flat panel displays. Your display conforms to the corresponding standards for flat  
panel display mounting devices, such as for walls and table arms. The VESA mounting interface  
is located on the back of your touchscreen display and is pre-connected to the pedestal.  
Figure : VESA mounting interface location, pedestal removedˆ  
1 Screw location, M4 Phillips, ×4  
Note:You will need a Phillips screwdriver to mount the display or remove the pedestal.  
2-10 Elo Touchmonitor User Guide  
Rear Mounting Using the VESA Interface  
1
2
3
If the display is already connected to a pedestal, remove the four screws that connect the  
pedestal to the display (refer to Figure2-1 , item 1 ). Separate the pedestal from the display.  
Reinstall the four screws into the VESA interface mount. Ensure that the monitor is  
positioned with the correct side up.  
Mount the monitor to the wall according to the template shown in Figure 2-2. Route the  
cables through the cable access opening (Figure2-2, item 1 ).  
1
Figure 2-2: Rear mount template (not to scale)  
VESA Mounting Options  
The following companies provide VESA mounting devices compatible with your touchscreen  
monitor:  
GCX  
800-228-2555  
707-773-1100  
Ergotron  
800-888-8458  
651-681-7600  
www.ergotron.comˆ  
Innovative Office Products  
800-524-2744  
610-253-9554  
MRI  
800-688-2414  
2-11  
Optimizing the LCD Display  
To ensure the LCD display works well with your computer, configure the display mode of your  
graphic card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of  
the display mode is compatible with the LCD display. Refer to Appendix A for more information  
about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.  
Installing the Touch Driver Software  
Elo TouchSystems provides driver software that allows your touchmonitor to work with your  
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:  
Windows XP  
Windows 2000  
Windows Me  
Windows 98  
Windows 95  
Windows NT 4.0  
CE 2.x, 3.0, 4x  
Windows XP Embedded  
Windows 3.x  
MS DOS  
OS/2  
Additional drivers and driver information for other operating systems (including Macintosh and  
touchmonitor is plug-and-play compliant. Information on the video capabilities of your  
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects  
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.  
Refer to the appropriate following section for driver installation instructions.  
Installing APR USB Touch Driver for Windows XP  
Insert the ELO APR CD-ROM in your computer’s CD-ROM driver.  
Follow the directions on the screen to complete the APR 2.0 driver setup for your  
version of Windows.  
1 Click Start > Run.  
2 Click the Browse button to locate the SW600117.exe program on the CD-ROM.  
3 Click Open, then OK to run SW600117.exe.  
4 Follow the directions on the screen to complete the driver setup for your version  
of Windows.  
2-12 Elo Touchmonitor User Guide  
C H A P T E R  
3
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will unlikely require adjustment. Variations in video output and application  
may require adjustments to your touchmonitor to optimize the quality of the display.  
For best performance, your touchmonitor should be operating in native resolution, that is 1280 x  
1024 at 60-75 Hz. Use the display control panel in Windows to choose 1280 x 1024 resolution.  
Operating in other resolutions will degrade video performance. For further information, please  
refer to Appendix A. All adjustments you make to the controls are automatically memorized.  
This feature saves you from having to reset your choices every time you unplug or power your  
touchmonitor off and on. If there is a power failure your touchmonitor settings will not default to  
the factory specifications. To restore factory set up, choose it from the OSD. See page 14, Recall  
Defaults.  
3-13  
Side Panel Controls  
1
2
3
4
5
Control  
1 Menu/Exit  
2
Function  
Display/Exits the OSD menus.  
1. Enter contrast of the OSD.  
2. Increase value of the adjustment item.  
3. Shuffle item clockwise.  
3
1. Enter audio volume adjustment.  
2. Decrease value of the adjustment item.  
3. Shuffle item counter-clockwise.  
4 Select  
1.Select the adjustment items from the OSD menu.  
2. Enter “Auto Adjust” feature. (VGA mode only)  
Switches the power of the monitor from off to on to off.  
(Important note: Includes integrated power down delay function,  
user must depress power button for five (5) seconds when powering  
off)  
5 Power Switch  
3-14 Elo Touchmonitor User Guide  
Controls and Adjustment  
OSD Menu Functions  
To Display and Select the OSD Functions:  
1
2
Press the Menu key to activate the OSD menu.  
Use or to move clockwise or counterclockwise through the menu. Press the select key  
on the monitor. The parameter will be highlighted when selected.  
3
To quit the OSD screen at any time during the operation, press the Menu key. If no keys are  
pressed for a short time period, the OSD automatically disappears.  
NOTE:  
The OSD screen will disappear if no input activities are detected from 45 seconds to 255  
seconds, depending on the OSD time setting on the OSD of the monitor. The monitor  
default is 45 seconds.  
OSD Locking and Unlocking Feature  
To Lock OSD, hold Menu and Up Button for 2 seconds. A window pops up showing “OSD  
unlock” as you hold every 2 seconds the window toggles from “OSD is unlock” to “OSD  
Lock”.  
To Lock Power, hold Menu and Down for 2 seconds. A window pops up showing “Power  
unlock” as you hold every 2 seconds the window toggles from “Power unlock” to “Power  
Lock”.  
While the OSD and or Power is locked, when the OSD keys are pushed no window shall  
appear.  
3-15  
OSD Control Options  
Control  
Description  
Contrast  
Increases or decreases contrast.  
Brightness  
V-Position  
H-Position  
Recall Defaults  
Color Balance  
Increases or decreases brightness.  
Moves the screen up or down.  
Moves the screen left or right.  
Returns the monitor to its default settings.  
Press or and “Select” button to select 9300, 6500, 5500, 7500  
and USER. Only when selecting USER can you make adjustments  
to the R/G/B content. Press Select to restore to factory default setting.  
Adjust audio volume of OSD menu.  
Audio Volume  
Sharpness  
Phase  
Adjust Sharpness.  
Increases or decreases the snow noise of the image after auto  
adjustment is made.  
Clock  
The dot clock is fine-adjusted after auto adjust.  
Moves the OSD position horizontally on the screen. When the  
OSD H-Position  
“SELECT” button and the  
menu will move to the right side of the screen. Likewise, when the  
“Select” button and the button is pressed, the OSD control  
button is pressed, the OSD control  
menu will move to the left side.  
OSD V-Position  
Moves the OSD position vertically on the screen. When the  
“SELECT” button and the button is pressed, the OSD control  
menu will move to the top side of the screen. Likewise, when the  
“Select” button and the  
button is pressed, the OSD control  
menu will move to the lower side.  
OSD Time  
Adjusts the time of OSD icon stays on monitor.  
(1)Press Auto to enable this function. The Auto-Adjust will  
automatically adjust V-Position, H-Position, Clock and Clock-Phase.  
(VGA only)  
Auto-Adjust  
(2)Indicates the current resolution, H-Frequency and V-Frequency.  
(DVI and VGA)  
OSD Language  
Input Select  
Select from English, French, German, Spanish, Japanese, Italian,  
Chinese, Polish and Swedish.  
Select video source from DSUB analog to DVI digital.  
3-16 Elo Touchmonitor User Guide  
Power Display & Power Saving  
General Power Saving Mode  
Power  
Mode  
On  
Consumption  
48w max.  
7w max.  
4w  
Sleep  
Off  
Power-Save (No Input)  
The LCD panel background is cut when there is no signal input (AC line power consump  
tion of 7w or less).  
Note:  
If the monitor is not to be used for an extended period of time, it is recommended  
that the monitor be turned off.  
Display Angle  
For viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 90  
degrees).  
CAUTION  
In order to protect the LCD, be sure to hold the base when adjusting the LCD.  
For models without a touchscreen take care not to touch the screen.  
3-17  
3-18 Elo Touchmonitor User Guide  
C H A P T E R  
4
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the following table. If the prob-  
lem persists, please contact your local dealer or our service center. Elo Technical Support num-  
bers are listed on page 31 of this manual.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
The monitor does not respond  
Check that the monitor’s Power Switch is on. You turn on the  
system.Turn off the power and check the monitor’s power cord  
and signal cable for proper connection.  
Characters on the screen are dim  
The screen is blank  
Refer to the Controls and Adjustments section to adjust the brightness.  
During operation, the monitor screen may automaticallyturn off as  
a result of the Power Saving feature. Press any key to see if the  
screen reappears.  
Refer to the Controls and Adjustments section to adjust the brightness.  
Check to see that they are not locked. See page 15.  
Check to see of the resolution or vertical frequency of your  
computer is higher than that of the LCD display.  
Reconfigure the resolution of your computer to make it less than or  
equal to 1280 x 1024. 1280 x 1024 is optimal. See Appendix A for  
more information on resolution.  
OSD or power buttons don’t work  
“Out of Range” display”  
Touch doesn’t work  
Make sure cable is securely attached at both ends.  
Be sure to depress power button for five(5) seconds when powering  
off. Unit includes integrated power down delay function.  
Power will not shut off immediately  
4-19  
4-20 Elo Touchmonitor User Guide  
A P P E N D I X  
A
NATIVE RESOLUTION  
The native resolution of a monitor is the resolution level at which the LCD panel is designed to  
perform best. 1928L native resolution is 1280 x 1024. In almost all cases, screen images look  
best when viewed at their native resolution. You can lower the resolution setting of a monitor but  
not increase it.  
Input Video  
19.0” LCD  
640 x 480 (VGA)  
800 x 600 (SVGA)  
1024 x 768 (XGA)  
1280 x 1024 (SXGA)  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Display in Native Resolution  
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the  
number of pixels vertically in the LCD. LCD resolution is usually represented by  
the following symbols:  
VGA  
640 x 480  
800 x 600  
1024 x 768  
1280 x 1024  
SVGA  
XGA  
SXGA  
A-21  
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels  
vertically. Input video is also represented by the same terms. XGA input video has a format  
of 1280 pixels horizontally by 1024 pixels vertically. When the input pixels contained in  
the video input format match the native resolution of the panel, there is a one to one corre-  
spondence of mapping of input video pixels to LCD pixels. As an example, the pixel in  
column 45 and row 26 of the input video is in column 45 and row 26 of the LCD. For the  
case when the input video is at a lower or higher resolution than the native resolution of the  
LCD, the direct correspondence between the video pixels and the LCD pixels is lost. The  
LCD controller can compute the correspondence between video pixels and LCD pixels  
using algorithms contained on its controller. The accuracy of the algorithms determines the  
fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in  
artifacts in the LCD displayed image such as varying width characters.  
A-22 Elo Touchmonitor User Guide  
A P P E N D I X  
B
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup and maintenance of your  
touchmonitor. Before setting up and powering on your new touchmonitor, read through this  
manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).  
1.  
2.  
To reduce the risk of electric shock, follow all safety notices and never open the  
touchmonitor case.  
Turn off the product before cleaning  
3.  
Your new touchmonitor is equipped with a 3-wire, Hospital Grade grounding power  
cord. The power cord plug will only fit into a grounded outlet. Do not attempt to fit  
the plug into an outlet that has not been configured for this purpose. Do not use a  
damaged power cord. Use only the power cord that comes with your Elo  
TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate  
your warranty.  
4.  
The slots located on the sides and top of the touchmonitor case are for ventilation.  
Do not block or insert anything inside the ventilation slots.  
It is important that your touchmonitor remains dry. Do not pour liquid into or onto  
your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it  
yourself.  
5.  
B-23  
Care and Handling of Your Touchmonitor  
The following tips will help keep your Elo touchmonitor functioning at the optimal level.  
To avoid risk of electric shock, do not disassemble the external power adaptor or display  
unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from  
the power outlet before cleaning.  
Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use  
thinner or benzene, abrasive cleaners or compressed air.  
To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.  
Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified  
service technician check it before you power it on again.  
Do not wipe the screen with a cloth or sponge that could scratch the surface.  
To clean the touchscreen, use window or glass cleaner. Put the cleaner on a soft cloth and  
wipe the touchscreen. Never apply the cleaner directly on the touchscreen .  
Warning  
This product consists of devices that may contain mercury, which must be recycled or  
disposed of in accordance with local, state, or federal laws. (Within this system, the  
backlight lamps in the monitor display contain mercury.)  
Waste Electrical and Electronic Equipment(WEEE) Directive  
In the European Union, this label indicates that this product should not be disposed  
of with household waste. It should be deposited at an appropriate facility to enable  
recovery and recycling.  
B-24 Elo Touchmonitor User Guide  
A P P E N D I X  
C
TECHNICAL SPECIFICATIONS  
Display Modes  
Your Elo touchmonitor is compatible with the following standard video modes:  
Item Resolution  
Type  
H.Scan(KHz) V. Scan(Hz) Polarity  
1
640 x 350  
720 x 400  
640 x 480  
640 x 480  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
800 x 600  
800 x 600  
832 x 624  
1024 x 768  
1024 x 768  
1024 x 768  
1024 x 768  
1280 x 1024  
1280 x 1024  
1152 x 864  
1280 x 960  
VGA  
31.47  
31.47  
31.47  
35  
70  
70  
60  
66  
72  
75  
56  
60  
75  
72  
75  
60  
65  
70  
75  
60  
75  
75  
60  
+/-  
-/+  
-/-  
2
VGA  
3
VGA  
4
MAC 66  
VESA 72  
VESA 75  
VESA 56  
VESA 60  
VESA 75  
VESA 72  
MAC 75  
VESA 60  
SUN 65  
VESA 70  
VESA 75  
SXGA  
-/ -  
-/ -  
-/-  
5
37.86  
37.5  
6
7
35.16  
37.88  
46.88  
48.08  
49.72  
48.36  
52.45  
56.48  
60.02  
64  
+/+  
+/+  
+/+  
+/+  
-/-  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
-/-  
-/-  
-/-  
+/+  
+/+  
+/+  
+/+  
+/+  
SXGA  
80  
SXGA  
67.5  
SXGA  
60  
C-25  
Touchmonitor Specifications  
Parameter  
Value  
LCD Display  
Pixel Pitch  
19.0” TFT Active Matrix Panel  
0.294(H) x 0.294(V) mm  
Display Mode  
VGA 640 x 350 (70 Hz)  
VGA 720 x 400 (70 Hz)  
VGA 640 x 480 (60 / 72 / 75 Hz)  
SVGA 800 x 600 (56 / 60 / 72 / 75 Hz)  
SXGA 1280 x 1024 (60,70,75 Hz)  
SXGA 1280 x 1024  
Native  
Contrast Ratio  
Brightness  
LCD  
1300 : 1 (typical)  
300 cd/m2 with AT 246 cd/m2, IT 276 cd/m2, IR 276 cd/m2  
300 cd/m2 (typical)  
AccuTouch  
IntelliTouch  
Response Time  
Display Color  
Viewing Angle  
Input Signal  
246 cd/m2 (typical)  
276 cd/m2 (typical)  
Tr = 15 msec, Tf = 5 msec typical ; 12 ms gray to gray  
16.7 million color, 6 bit with dithering  
(L/R)= -89o/+89o (typical), (U/D) -89o/+89o (typical)  
VGA Analog Video R.G.B. Analog 0.7V peak to peak  
Sync TTL Positive or Negative, Composite Sync, Sync on green  
DVI Video Digital TMDS Input  
15 Pin D-Sub, DVI-D  
Signal Connector  
Front Control  
Power ON / OFF, Menu, Select OSD Contrast, Brightness, H/V-  
Position, Recall default, Color Temperature, Sharpness, Phase, Clock  
OSD H/V position, OSD Time, Auto Adjust, OSD Language,  
Input Select  
Plug & Play  
DDC1 / 2B  
Touch Panel  
Power  
AccuTouch , IntelliTouch, APR  
External Power Supply*  
Monitor  
AC 100-240V, 50/60 Hz/1.0A  
DC 12V, 4A  
Environmental  
Temp. Operating  
0oC to 40oC  
Storage/Transportation -20oC to +60oC  
Humidity (non-condensing)  
Operating  
30% to 70%  
Storage/Transportation 10% to 90%  
Altitude Operating  
1060hpa  
Storage/Transportation 0 to 40,000ft (12,192m)  
Equivalent to 1013-303 hP.A  
(14.7 to 4.4 psia)  
Dimensions (H x W x D) 429 x 390 x 212 mm  
Weight (Net)  
Certifications  
8.4kg.  
UL/cUL(UL 60601-1:2003), FCC, CE, VCCI, C-TICK, IPX1, CB,  
Argentina S-mark, Medical Directive, EN 60601-1:2001, CISPR II: 2003+  
A1: 2004 Class B, IEC 60529:1989+ A1:1999, CCC, MIC, EK  
* FOR CONTINUED SAFETY - Use only with Hitron Model HES49-12040 adaptor.  
C-26 Elo Touchmonitor User Guide  
Power Supply Cord Selection  
North America  
Power Supply Cord Detachable, UL Listed, Type SJT 3 conductor, 18 AWG, configured load  
fittings terminating in molded on parallel blade. Grounding type hospital grade attachment plug,  
rated at a minimum of 3 amperes.  
Basic Cord Type  
Equivalent Types  
SP-2  
SP-3  
SV  
SJ  
SPE-2, SPT-2  
SPE-3, SPT-3  
SVE, SVO, SVOO, SVT, SVTO, SVTOO  
SJE, SJO, SJOO, SJT, SJTO, SJTOO  
SE, SO, SOO, ST, STO, STOO  
S
Grounding reliability can only be achieved when the EQUIPMENT is connected to an equivalent  
receptacle marked “Hospital Only” or “Hospital Grade”.  
Auxiliary Cable Selection  
Europe and Asia  
Only IEC 60601-1 EMC compliant cables may be used.  
Power Supply  
Use only a medical grade power supply such as HiTRON HES49-12040.  
Accessory Kit  
Item Description  
P/N  
1
2
3
4
5
6
7
8
9
One(1) Elo TouchTools CD part number 450261-000(latest verision) 821500101801  
One(1) black US medical power cable, 3.0M  
One(1) black European power cable, 1.8M  
One(1) black serial cable PC99 compliant  
One(1) black USB cable PC99 compliant  
One(1) black VGA video cable PC99 compliant  
One (1) DVI-D video cable PC99 compliant  
One(1) Quick Start Guide  
5330030005F0  
5330005203F0  
5313118016F0  
5313118023F0  
5313018028F0  
5313118025F0  
821107600101  
810400200102  
810400300102  
3316000022F0  
Two(2) desiccant/dryer packs-include one(1) in monitor bag  
and one(1) in accessory bag  
10 One(1) black Medical grade power adaptor  
Primary source-Hitron  
11 One(1) black Audio cable  
5313118019F0  
C-27  
Cord selection for other than North America  
For 100 V ac or 220/230/240 V ac operation, the unit is provided with IEC 320 flexible power  
cords properly configured for the intended country other than North America. The NOMINAL  
cross-sectional area (mm2 Cu) must be 0,75. For assistance in selecting the proper power cord  
contact the Elo distributor in your area or contact Elo (see Appendix D, page 23)  
Cert.  
Cert  
Country  
Argentina  
Australia  
Austria  
Agency  
Mark  
Country  
Agency  
Mark  
IRAM  
SAA  
IrelandNSAI  
Italy  
IMQ  
OVE  
Japan  
MITI  
Beligum  
Canada  
China  
CEBEC  
CSA  
Netherlands KEMA  
Japan  
MITI  
CCEE  
DEMKO  
FEI  
Norway  
Sweden  
NEMKO  
SEMKO  
Denmark  
Finland  
France  
Switzerland SEV  
UTE  
United  
ASTA  
Kingdom  
Germany  
VDE  
BSI  
C-28 Elo Touchmonitor User Guide  
HAR FLEXIBLE CORD  
Approval Organization  
Printed or Embossed  
Harmonization Marking  
be Located On Jacket or  
Insulation of Internal Wiring)  
Alternative Marking  
(May Utilizing Black-Red  
Yellow Thread (Length  
of color Section, mm)  
Comite Electrotechnique  
Belge (CEBEC)  
CEBEC  
<VDE>  
<HAR>  
<HAR>  
10  
30  
30  
10  
10  
10  
Verband Deutscher Elektrotechniker (VDE) e.V.  
Prufstelle  
Union technique de l'Electricite (UTE)  
USE  
<HAR>  
<HAR>  
<HAR>  
30  
10  
10  
10  
30  
10  
30  
50  
30  
Instituto Italiano del Marchio di Qualita (IMQ)  
IEMMEQU  
BASEC  
British Approvals Service for Electric Cables  
(BASEC)  
N> V. KEMA  
KEMA-KEUR  
SEMKO  
<HAR>  
<HAR>  
10  
10  
30  
10  
30  
50  
SEMKO AB Svenska Elektriska  
Materielkontrollanstalter  
Österreichischer Verband fur Elektrotechnik  
(ÖVE)  
<ÖVE>  
<HAR>  
30  
10  
50  
Danmarks Elektriske Materialkontroll  
<DEMKO>  
<NSAI>  
<HAR>  
<HAR>  
<HAR>  
<HAR>  
30  
30  
10  
30  
10  
30  
10  
10  
30  
50  
70  
70  
National Standards Authority of Ireland (NSAI)  
Norges Elektriske Materiellkontroll (NEMKO)  
NEMKO  
<UNED>  
Asociacion Electrotecnica Y Electronica Espanola  
(AEE)  
Hellenic Organization for Standardization (ELOT)  
Instituto Portages da Qualidade (IPQ)  
ELOT  
np  
<HAR>  
<HAR>  
<HAR>  
30  
10  
10  
30  
10  
30  
70  
90  
90  
Schweizerischer Elektro Technischer Verein  
(SEV)  
SEV  
Elektriska Inspektoratet  
SETI  
<HAR>  
10  
30  
90  
C-29  
AccuTouch (resistive) Touchscreen Specifications  
Mechanical  
Positional Accuracy  
Standard deviation of error is less than 0.080 in. (2.03 mm).  
Equates to less than ±1%.  
Touchpoint Density  
More than 100,000 touchpoints/in2(15,500 touchpoints/cm2)  
Typical less than 3 ounces(85 grams)  
Touch Activation Force  
Surface Durability  
Surface durability is that of glass, Mohs’hardness rating of 7.  
No known wear-out mechanism, as there are no layers,  
coatings, or moving parts. IntelliTouch technology has been  
operationally tested to more than 50 million touches in one  
location without failure, using a stylus similar to a finger.  
Expected Life Performance  
Sealing  
Unit is sealed to protect against splashed liquids, dirt, and  
dust.  
Optical  
Light Transmission (per ASTM 90%  
D1003)  
Visual Resolution  
All measurements made using USAF 1951 Resolution Chart,  
under 30X magnification, with test unit located approximately  
1.5 in (38 mm) from surface of resolution chart. Clear surface:  
Excellent, with no noticeable degradation. Antiglare surface:  
6:1 minimum.  
Gloss (per ASTM D2457 using Antiglare surface: Curved: 60± 20 gloss units or 75 ±15 gloss  
a 60-degree gloss meter)  
units.  
Environmental  
The active area of the touchscreen is resistant to all  
chemicals that do not affect glass, such as:  
Chemical Resistance  
Acetone, Toluene, Methyl ethyl ketone, Isopropyl alcohol,  
Methyl alcohol, Ethyl acetate, Ammonia-based glass cleaners,  
Gasoline, Kerosene, Vinegar  
Electrostatic Protection (per  
EN 61 000-4-2, 1995)  
Meets Level 4 (15 kV air/8 kV contact discharges).  
C-30 Elo Touchmonitor User Guide  
IntelliTouch (surface acoustic wave) Touchmonitor Specifications  
Mechanical  
Positional Accuracy  
Standard deviation of error is less than 0.080 in. (2.03 mm).  
Equates to less than ±1%.  
Touchpoint Density  
Touch Activation  
Force  
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).  
Typically less than 3 ounces (85 grams).  
Surface Durability  
Expected Life  
Performance  
Surface durability is that of glass, Mohs’hardness rating of 7.  
No known wear-out mechanism, as there are no layers, coatings,  
or moving parts. IntelliTouch technology has been operationally  
tested to more than 50 million touches in one location without failure,  
using a stylus similar to a finger.  
Sealing  
Unit is sealed to protect against splashed liquids, dirt, and dust.  
Optical  
Light Transmission  
(per ASTM D1003)  
Visual Resolution  
IntelliTouch 92%, AccuTouch 82%.  
All measurements made using USAF 1951 Resolution Chart, under  
30X magnification, with test unit located approximately 1.5 in (38  
mm) from sur face of resolution chart. Clear surface: Excellent, with  
no noticeable degradation. Antiglare surface: 6:1 minimum.  
Antiglare surface: Curved: 60 ±20 gloss units or 75 ± 15 gloss units.  
Gloss (per ASTM  
D2457 using a 60-  
degree gloss meter)  
C-31  
Acoustic Pulse Recognition Specification  
MECHANICAL  
Input method  
Finger, finger nail, gloved hand, or stylus activation  
ELECTRICAL  
Position accuracy  
Resolution accuracy  
1% max. error  
Touchpoint density is based on controller resolution of  
4096 x 4096  
Touch activation force  
Controller  
Typically 2 to 3 ounces (55 to 85 grams)  
Board: USB 1.1  
OPTICAL  
Light transmission  
ENVIRONMENTAL  
Chemical resistance  
90%+/-5%  
The touch activation area of the touchscreen is resistant to  
chemicals that do not affect glass such as: acetone, toluene,  
methyl ethyl ketone, isopropyl alcohol, methyl alcohol,  
ethyl acetate, ammonia-based glass cleaners, gasoline,  
kerosene, vinegar  
DURABILITY  
Surface durability  
Surface durability is that of glass, Mohs’ hardness rating  
of 7  
Expected life  
No known wear-out mechanism, as there are no layers,  
coatings, or moving parts. APR technology has been op  
erationally tested to more than 50 million touches in one  
location without failure, using a stylus similar finger.  
C-32 Elo Touchmonitor User Guide  
A P P E N D I X  
D
Contact Elo  
Elo TouchSystems  
301 Constitution Drive  
Menlo Park, CA 94025  
1-800-ELO-TOUCH  
(1-800-356-8682)  
D-33  
D-34 Elo Touchmonitor User Guide  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current requirements  
indicated on the manufacturer’s label. Connection to a different power source than those  
specified herein will likely result in improper operation, damage to the equipment or pose a  
fire hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazardous  
voltages generated by this equipment which constitute a safety hazard. Service should be  
provided only by a qualified service technician.  
C) This equipment is provided with a detachable power cord which has an integral safety  
ground wire intended for connection to a grounded safety outlet.  
1) Do not substitute the cord with other than the provided approved type. Under no  
circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the  
continuity of the grounding wire.  
2) The equipment requires the use of the ground wire as a part of the safety certification,  
modification or misuse can provide a shock hazard that can result in serious injury or  
death.  
3) Contact a qualified electrician or the manufacturer if there are questions about the  
installation prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency energy, and if  
not installed and used in accordance with the instructions, may cause harmful interference to  
radio communications.  
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise  
emissions from digital apparatus as established by the Radio Interference Regulations of  
Industrie Canada.  
C) Notice to Users in the European Union: Use only the provided power cords and  
interconnecting cabling provided with the equipment. Substitution of provided cords and  
cabling may compromise electrical safety or CE Mark Certification for emissions or  
immunity as required by the following standards:  
This Medical Electrical Equipment is required to have a CE Mark on the manufacturer’s  
label which means that the equipment has been tested to the following Directives and  
Standards: This equipment has been tested to the requirements for the CE Mark as re  
quired by medical device Directive (MDD) 93/42/EEC indicated in European Standard  
EN60601-1 and EN60601-1-2 (including EN55011 Class B).  
35  
D) General Information to all Users: This equipment generates, uses and can radiate radio fre-  
quency energy. If not installed and used according to this manual the equipment may cause  
interference with radio and television communications. There is, however, no guarantee that  
interference will not occur in any particular installation due to site-specific factors.  
1) In order to meet emission and immunity requirements, the user must observe the following:  
a) Use only the provided I/O cables to connect this digital device with any computer.  
b) To ensure compliance, use only the provided manufacturer’s approved line cord.  
c) The user is cautioned that changes or modifications to the equipment not expressly ap  
proved by the party responsible for compliance could void the user’s authority to operate  
the equipment.  
2) If this equipment appears to cause interference with radio or television reception, or any  
other device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to correct the interfer  
ence by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet so the digital device and the  
receiver are on different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device does not use.  
(Unterminated I/O cables are a potential source of high RF emission levels.)  
vi)Plug the digital device into only a grounded outlet receptacle. Do not use AC  
adapter plugs. (Removing or cutting the line cord ground may increase RF  
emission levels and may also present a lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experienced  
radio or television technician.  
36 Elo Touchmonitor User Guide  
This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equip-  
ment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel  
brouilleur du Canada.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) This device must accept  
any interference reveived, including interference that may cause undesired operation.  
37  
38 Elo Touchmonitor User Guide  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller  
warrants to Buyer that the Product shall be free of defects in materials and workmanship. The  
warranty for the touchmonitors and components of the product is 3 years.  
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any  
time and from time to time make changes in the components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after  
discovery) of the failure of any Product to conform to the warranty set forth above; shall describe  
in commercially reasonable detail in such notice the symptoms associated with such failure; and  
shall provide to Seller the opportunity to inspect such Products as installed, if possible. The  
notice must be received by Seller during the Warranty Period for such product, unless otherwise  
directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall  
package the allegedly defective Product in its original shipping carton(s) or a functional equiva-  
lent and shall ship to Seller at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and verification by  
Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure  
by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product.  
Such modification, repair, or replacement and the return shipment of the Product with minimum  
insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in  
transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred  
for Product returned but not found by Seller to be defective. Modification or repair, of Products  
may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is  
unable to modify, repair, or replace a Product to conform to the warranty set forth above, then  
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase  
price of the Product less depreciation calculated on a straight-line basis over Seller’s stated War-  
ranty Period.  
39  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH  
OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE,  
SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR  
OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,  
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR  
OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED  
TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET  
FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED  
TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL  
SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUB-  
STITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT,  
OR INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all  
liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any  
system design or drawing and (ii) determining the compliance of Buyer’s use of the Products  
with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsi-  
bility for all warranty and other claims relating to or arising from Buyer’s products, which in-  
clude or incorporate Products or components manufactured or supplied by Seller. Buyer is solely  
responsible for any and all representations and warranties regarding the Products made or autho-  
rized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims,  
loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or  
representations or warranties concerning same.  
40 Elo Touchmonitor User Guide  
INDEX  
Numerics  
I
ET1928L-XXXM-1-G  
Information Description, 14  
Installation and setup, 2  
Installing APR USB Touch Driver for  
Windows XP, 12  
A
About touchmonitor Adjustments, 11  
AccuTouch(resistive)Touchscreen Specifications, 30  
Acoustic Pulse Recognition Specification, 32  
Audio Volume, 16  
Installing the Touch Driver Software, 12  
Intellitouch(acoustic) Touchmonitor  
Specifications, 31  
Introduction, 1  
Auto-Adjust, 16  
B
K
KensingtonTM Lock, 2  
Back Unit, 4  
Base Bottom View, 5  
Brightness, 16  
L
LCD Display Performance Features, 2  
C
Light Transmission, 30  
Care and Handling of your Touchmonitor, 24  
Caution-Life Support, vi  
Classification, vii  
M
Clock, 16  
Main Unit, 4  
Color Balance, 16  
Mounting the Display, 10  
Connecting the Video Cable, 6  
Connecting the Serial and USB Touchscreen Cable, 7  
Connecting the Speaker Cable, 8  
Connecting the Power Cable, 9  
Contrast, 16  
N
Native Resolution, 21  
O
Control and Adjustment, 15  
Cord selection for other than North America, 28  
Operation, 11  
Optical Light Transmission, 31  
Optimizing the LCD Display, 12  
OSD Control Options, 16  
OSD Locking and Unlocking Feature, 15  
OSD Menu Functions, 15  
OSD H-Position, 16  
D
Display Angle, 17  
Display Modes, 25  
E
OSD Language, 16  
Electrical Safety Information, 35  
OSD or power buttons don’t work, 19  
OSD V-Position, 16  
Electrostatic Protection, 30  
Emissions and Immunity Information, 35  
Environmental Chemical Resistance, 30  
European Standards and Classifications Standards, viii  
Expected Life Performance, 30, 31  
OSD Time, 16  
Out of range display, 16  
P
External Medical Grade Power Supply, 2  
Performance, 31  
Phase, 16  
G
Positional Accuracy, 30, 31  
Power LED Display & Power Saving, 17  
Power-Save, 17  
General Power Saving Mode, 17  
Gloss, 30, 31  
Power will not shut off immediately, 19  
Power Supply Cord Selection, 27  
Product Overview, 4  
H
H-Position, 16  
I N D E X - 41  
R
Rear View, 10  
Rear Mounting Using the VESA Interface, 11  
Recall Defaults, 16  
Regulatory Information, 36  
S
Sealing, 30, 31  
Sharpness, 16  
Side Panel Controls, 12  
Side View, 4  
Solutions to Common Problems, 19  
European Standards and Classifications, vii  
Standards, vii  
Surface Durability, 30, 31  
SVGA, 21  
T
Technical Specifications, 25  
Touch Activation Force, 30, 31  
Touch Interface Connection, 6  
Touch doesn’t work, 19  
Touchmonitor Safety, 23  
Touchmonitor Specifications, 26  
Touchpoint Density, 30, 31  
Troubleshooting, 19  
U
Unpacking Your Touchmonitor, 3  
V
VESA Mounting Options, 11  
VGA, 21  
Visual Resolution, 30, 31  
V-Position, 16  
W
Warranty, 39  
Warnings and Cautions, iv  
X
XGA, 21  
I N D E X -42  
Check out Elo’s Web site!  
Get the latest...  
• Product information  
• Specifications  
• News on upcoming events  
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• Touchmonitor Newsletter  
Getting in Touch with Elo  
To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office  
nearest you:  
North America  
Elo TouchSystems  
301 Constitution Drive,  
Menlo Park, CA 94025  
USA  
Germany  
Belgium  
Asian-Pacific  
Tyco Electronics Raychem GmbH  
(Elo TouchSystems Division)  
Finsinger Feld 1  
Tyco Electronics Raychem GmbH  
(Elo TouchSystems Division)  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
Sun Homada Bldg. 2F  
1-19-20 Shin-Yokohama  
Kanagawa 222-0033  
Japan  
D-85521 Ottobrunn  
Germany  
Belgium  
(800) ELO-TOUCH  
(800-356-8682)  
Tel +49(0)(89)60822-0  
Fax +49(0)(89)60822-180  
Tel +32(0)(16)35-2100  
Fax +32(o)(16)35-2101  
Tel +81(45)478-2161  
Fax +81(45)478-2180  
Tel 650-361-4800  
Fax 650-361-4722  

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