Elo TouchSystems Elo Entuitive 3000 Series 1247L User Manual

Elo Entuitive Touchmonitor  
User Guide  
For 12.1" LCD Kiosk Touchmonitors  
1247L Series  
Revision A  
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,  
or translated into any language or computer language, in any form or by any means, including, but not  
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written  
permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems makes no  
representations or warranties with respect to the contents hereof, and specifically disclaims any  
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves  
the right to revise this publication and to make changes from time to time in the content hereof  
without obligation of Elo TouchSystems to notify any person of such revisions or changes.  
Trademark Acknowledgments  
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo  
TouchSystems, Inc.  
Other product names mentioned herein may be trademarks or registered trademarks of their  
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.  
iii  
iv  
Table of Contents  
Introduction  
1
Troubleshooting  
17  
Product Description . . . . . . . . . . . . . . . . 1  
Precautions . . . . . . . . . . . . . . . . . . . . 1  
About the Product . . . . . . . . . . . . . . . . . 2  
Solutions to Common Problems . . . . . . . . 17  
Native Resolution  
19  
21  
Installation and Setup  
3
Unpacking Your Touchmonitor. . . . . . . . . . . 3  
Product Overview . . . . . . . . . . . . . . . . . 4  
Main Unit . . . . . . . . . . . . . . . . . . . . 4  
Rear View . . . . . . . . . . . . . . . . . . . 4  
Touch Interface Connection . . . . . . . . . . . . 5  
Installing the Driver Software . . . . . . . . . . . 6  
Installing the Serial Touch Driver. . . . . . . . 7  
Installing the Serial Touch Driver for Windows  
XP, 2000, Me, 95/98 and NT 4.0 . . . . . . 7  
Installing the Serial Touch Driver for MS-DOS  
and Windows 3.1 . . . . . . . . . . . . . . 8  
Touchmonitor Safety  
Care and Handling of Your Touchmonitor. . . . 22  
Technical Specifications  
23  
Display Modes . . . . . . . . . . . . . . . . . 23  
Touchmonitor Specifications . . . . . . . . . . 24  
AccuTouch Touchscreen Specifications . . . 25  
. . . . . . . . . . . . . . . . 26  
Mounting Options  
Hoizontal Mount . . . . . . . . . . . . . . . 26  
Vertical Mount . . . . . . . . . . . . . . . . 27  
No BracketMount. . . . . . . . . . . . . . . 28  
Operation  
31  
35  
9
About Touchmonitor Adjustments . . . . . . . . . 9  
Controls and Adjustment . . . . . . . . . . . . 12  
OSD Menu Functions . . . . . . . . . . . . 12  
OSD Control Options. . . . . . . . . . . . . 13  
Brightness. . . . . . . . . . . . . . . . . 13  
Contrast . . . . . . . . . . . . . . . . . 13  
37  
. . . . . . . . . . . . . . . . . . . 13  
Color  
Auto Tune . . . . . . . . . . . . . . . . . 13  
Frequency . . . . . . . . . . . . . . . . 14  
Phase . . . . . . . . . . . . . . . . . . . 14  
Track . . . . . . . . . . . . . . . . . . . 14  
Text/GRP  
Horizontal  
. . . . . . . . . . . . . . . 14  
. . . . . . . . . . . . . . . 15  
. . .  
. .  
Vertical  
. . . . . . . . . . . . . .  
. . .  
.
15  
Language. . . . . . . . . . . . . . . . . . 15  
Recall  
Save Exit  
Cancel Exit  
. . . . . . . . . . . . . . . . 15  
. . .  
. . . . . . . . . . . . . . . . . 15  
. . . . . . . . . . . . 15  
. . . .  
v
C H A P T E R  
1
CHAPTER 1  
INTRODUCTION  
Product Description  
Congratulations on your purchase of an Elo TouchSystems Entuitive  
touchmonitor. Your new touchmonitor combines the reliable performance of  
Elo’s touch technology with the latest advances in LCD display design. This  
combination of features creates a natural flow of information between a user  
and your touchmonitor.  
This LCD monitor incorporates 12.1” color active matrix thin-film-transistor  
(TFT) liquid crystal display to provide superior display performance. A  
maximum resolution of SVGA 800x600 is ideal for displaying graphics and  
images. Other outstanding designs that enhance this LCD monitor’s  
performance are Plug & Play compatibility, and OSD (On Screen Display)  
controls.  
NOTE Some monitors do not have the touchscreen capability.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this  
user’s manual to maximize the life of your unit. See Appendix B for more  
information on touchmonitor safety.  
1-1  
 
About the Product  
Your LCD Desktop Touchmonitor is a 12.1” SVGA TFT color display with the  
following features:  
• High contrast color TFT LCD display support resolution up to SVGA  
800x600. Compatible with IBM VGA and VESA.  
• Power management system conforms to VESA DPMS standard.  
• Universal power adapter.  
• Supports DDC1/2B for Plug & Play compatibility.  
• Advanced OSD control for picture quality adjustment.  
• VESA lat panel monitor physical mounting inerface(75mm)  
• Optional touch screen function.  
For full Product Specifications refer to Appendix C.  
1-2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
2
CHAPTER2  
INSTALLATION AND SETUP  
This chapter discusses how to install your LCD touchmonitor and how to install  
Elo TouchSystems driver software.  
Unpacking Your Touchmonitor  
Check that the following 9 items are present and in good condition:  
Serial cable  
VGA cable  
European power cable  
Brick power supply  
CD and Quick Install  
Guide  
Power cable US/Canada  
OSD Remote  
2-3  
 
Product Overview  
Main Unit  
Rear View  
2-4 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Touch Interface Connection  
NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer  
and touchmonitor are turned off.  
1 Connect one end of the power adapter to the monitor and the other end to  
the connector of the power cord.  
2 Connect one end of the video cable to the rear side of computer and the other  
to the LCD monitor. Tighten by turning the two thumb screws clockwise to  
ensure proper grounding.  
3 Connect one end of the touchscreen (RS232) cable to the rear side of  
computer and the other to the LCD monitor. Tighten by turning the two  
thumb screws clockwise to ensure proper grounding. (optional module)  
4 Press the power button on rear panel to turn the monitor power on.  
2-5  
Installing the Driver Software  
Elo TouchSystems provides driver software that allows your touchmonitor to  
work with your computer. Drivers are located on the enclosed CD-ROM for the  
following operating systems:  
• Windows XP  
• Windows 2000  
• Windows Me  
• Windows 98  
• Windows 95  
• Windows NT 4.0  
Additional drivers and driver information for other operating systems (including  
MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo  
Your Elo touchmonitor is plug-and-play compliant. Information on the video  
capabilities of your touchmonitor is sent to your video display adapter when  
Windows starts. If Windows detects your touchmonitor, follow the instructions  
on the screen to install a generic plug-and-play monitor.  
Refer to the appropriate following section for driver installation instructions.  
2-6 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Installing the Serial Touch Driver  
Installing the Serial Touch Driver for Windows XP, 2000, Me,  
95/98 and NT 4.0  
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the  
driver.  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
2 If the AutoStart feature for your CD-ROM drive is active, the system  
automatically detects the CD and starts the setup program.  
3 Follow the directions on the screen to complete the driver setup for your  
version of Windows.  
4 If the AutoStart feature is not active:  
5 Click Start > Run.  
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
7 Click Open, then OK to run EloCd.exe.  
8 Follow the directions on the screen to complete the driver setup for your  
version of Windows.  
2-7  
Installing the Serial Touch Driver for MS-DOS and  
Windows 3.1  
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse  
if you wish to continue using your mouse along with your touchmonitor in  
DOS.  
To install Windows 3.x and MS-DOS from Windows 95/98, follow the  
directions below:  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the  
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).  
3 Type install and press Enter to start the installation.  
4 Align the touchscreen.  
You must have already completed Steps 1 and 2 before proceeding. Refer to  
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for  
additional installation information.  
To run the INSTALL program:  
1 Type INSTALL at the DOS prompt in the directory containing the driver  
install files.  
2 INSTALL asks you to select the software to install. Then choose  
d:\EloDos_W31 from the displayed list.  
3 INSTALL also asks you for the paths to use during installation, or you may  
use its defaults. INSTALL creates directories as necessary, and warns you if  
they exist.  
If you are updating your software, you may wish to specify the paths containing  
the earlier versions, and overwrite the obsolete files. All executable programs  
are upward compatible. For a list of differences from each previous version of  
the drivers, be sure to select "Differences from Previous Versions" during the  
installation process.  
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.  
INSTALL makes a copy of your original AUTOEXEC.BAT file, called  
AUTOEXEC.OLD. If you already have Elo driver commands in your  
AUTOEXEC.BAT file, they will be commented out.  
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory  
you specified. GO loads the touchscreen driver, runs the calibration program  
ELOCALIB, and gives you some final instructions.  
If you are using Windows 3.1, you will also calibrate the touchscreen within  
Windows 3.1 with the Touchscreen Control Panel.  
2-8 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
3
CHAPTER 3  
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will unlikely require adjustment. Variations in video output  
and application may require adjustments to your touchmonitor to optimize the  
quality of the display.  
For best performance, your touchmonitor should be operating in native  
resolution, that is 800x600 at 60-75 Hz. Use the Display control panel in  
Windows to choose 800x600 resolution.  
Operating in other resolutions will degrade video performance. For further  
information, please refer to Appendix A.  
All adjustments you make to the controls are automatically memorized. This  
feature saves you from having to reset your choices every time you unplug or  
power your touchmonitor off and on. If there is a power failure your  
touchmonitor settings will not default to the factory specifications.  
3-9  
 
Control  
Function  
Turns the display system power on or off.  
Power Switch  
1
2
UP  
Displays the OSD menus on the screen and used to  
select (“Up” direction) the OSD control options on  
the screen.  
Displays the OSD menus on the screen and used to  
select (“Down” direction) the OSD control options  
on the screen.  
Down  
3
Adjusts the increasing value of the selected OSD  
control option.  
+
4
5
Adjusts the decreasing value of the selected  
OSD control option.  
3-10 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
CONNECTIONS ON UNDERSIDE  
4
1
2
3
1 Power Connector Connect the power adapter.  
2 Video Connector This can be connected with the D-sub 15 pin signal  
connector.  
3 Touchscreen connector This is for connecting the touch panel RS232  
connector. (optional)  
4 OSD Remote connector Connect the remote function key.  
3-11  
Controls and Adjustment  
OSD Menu Functions  
To Display and Select the OSD Functions:  
1 Press  
once to display the OSD function main menu.  
UP  
2 Press  
a second time to select the different OSD control option.  
DOWN  
UP  
DOWN  
To Adjust the Value of the Control Option:  
1 Pressing + / - button changes the value of the selected OSD control option.  
UP  
DOWN  
After adjusting the values, the monitor will automatically save the changes  
when user selected Save Exit.  
UP  
DOWN  
NOTE: The OSD screen will disappear if no input activities are detected for 10 seconds.  
3-12 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
OSD Control Options  
OSD Menu  
Brightness  
• Adjust the brightness using + and buttons.  
Contrast  
• Adjust the contrast using + and buttons  
Color  
• Adjust the value of color gain (RED, GREEN, or BLUE) using + and - buttons.  
Auto Tune  
• Press + buttons to make LCD monitor adjust the related parameters  
automatically for optimal display status.  
3-13  
OSD Menu  
Qualtity (included Frequency, Phase, Track and Text/GRP)  
Frequency  
This item is used to decrease the vertical interference.  
1 Select one display pattern from your computer.  
2 Use + and buttons on the LCD monitor to decrease the vertical interference  
to get the optimal display.  
Phase  
This item is used to decrease the horizontal interference.  
1 Select one display pattern from your computer.  
2 Use + and buttons on the LCD monitor to decrease the horizontal  
interference to get the optimal display.  
Track  
Adjust the track using + and buttons.  
Text/GRP  
Select “Text” or “GRP” display in special mode.  
3-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
OSD Menu  
OSD Menu  
Position (included Horizontal and Vertical)  
Horizontal  
• Pressing + moves the display image to the right; Pressing moves the display  
image to the left.  
Vertical  
• Pressing + moves the display image upward; Pressing moves the display  
image downward.  
Language (included ENGLISH, CHINESE, JAPANESE)  
• Press + and - buttons to select English, Chinese and Japanese)  
Recall  
• Press + or - buttons to recall values.  
Save Exit  
• Pressing + or – buttons to save adjusting values and exit OSD menu.  
Cancel Exit  
• Pressing + or – buttons to cancel adjusting values and exit OSD menu.  
3-15  
3-16 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
4
CHAPTER 4  
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the following  
table. If the problem persists, please contact your local dealer or our service  
center.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
The monitor does not respond  
after you turn on the system.  
Check that the monitor’s Power Switch is on.  
Turn off the power and check the monitor’s power cord and signal cable  
for proper connection.  
Characters on the screen are dim Refer to the Controls and Adjustments section to adjust the brightness.  
The screen is blank  
During operation, the monitor screen may automatically turn off as a  
result of the Power Saving feature. Press any key to see if the screen  
reappears.  
Refer to the Controls and Adjustments section to adjust the brightness.  
Screen flashes when initialized  
“Out of Range” display  
Turn the monitor off then turn it on again.  
check to see of the resolution of your computer is higher than that of the  
LCD display.  
Reconfigure the resolution of your computer to make it less than or equal  
to 800x600. See Appendix A for more information on resolution.  
Touch doesn’t work  
Make sure cable is securely attached at both ends.  
4-17  
 
4-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
A P P E N D I X  
A
CHAPTE  
R
4
NATIVE RESOLUTION  
The native resolution of a monitor is the resolution level at which the LCD  
panel is designed to perform best. For the Elo LCD touchmonitor, the native  
resolution is 800 x 600 for the 12.1 inch size. In almost all cases, screen images  
look best when viewed at their native resolution. You can lower the resolution  
setting of a monitor but not increase it.  
Input Video  
12.1" LCD  
640x480 (VGA)  
800x600 (SVGA)  
Transforms input format to 800x600  
Displays in Native Resolution  
The native resolution of an LCD is the actual number of pixels horizontally in  
the LCD by the number of pixels vertically in the LCD. LCD resolution is  
usually represented by the following symbols:  
640x480  
VGA  
800x600  
SVGA  
XGA  
1024x768  
1280x1024  
1600x1200  
SXGA  
UXGA  
A-19  
 
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by  
600 pixels vertically. Input video is also represented by the same terms. XGA  
input video has a format of 1024 pixels horizontally by 768 pixels vertically.  
When the input pixels contained in the video input format match the native  
resolution of the panel, there is a one to one correspondence of mapping of input  
video pixels to LCD pixels. As an example, the pixel in column 45 and row 26  
of the input video is in column 45 and row 26 of the LCD. For the case when  
the input video is at a lower resolution than the native resolution of the LCD, the  
direct correspondence between the video pixels and the LCD pixels is lost. The  
LCD controller can compute the correspondence between video pixels and LCD  
pixels using algorithms contained on its controller. The accuracy of the  
algorithms determines the fidelity of conversion of video pixels to LCD pixels.  
Poor fidelity conversion can result in artifacts in the LCD displayed image such  
as varying width characters.  
A-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
A P P E N D I X  
B
CHAPTE  
R
4
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup and  
maintenance of your touchmonitor. Before setting up and powering on your new  
touchmonitor, read through this manual, especially Chapter 2 (Installation), and  
Chapter 3 (Operation).  
1 To reduce the risk of electric shock, follow all safety notices and never open  
the touchmonitor case.  
2 Turn off the product before cleaning  
3 Your new touchmonitor is equipped with a 3-wire, grounding power cord.  
The power cord plug will only fit into a grounded outlet. Do not attempt to fit  
the plug into an outlet that has not been configured for this purpose. Do not  
use a damaged power cord. Use only the power cord that comes with your  
Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may  
invalidate your warranty.  
4 The slots located on the sides and top of the touchmonitor case are for  
ventilation. Do not block or insert anything inside the ventilation slots.  
5 It is important that your touchmonitor remains dry. Do not pour liquid into or  
onto your touchmonitor. If your touchmonitor becomes wet do not attempt to  
repair it yourself.  
B-21  
 
Care and Handling of Your Touchmonitor  
The following tips will help keep your Elo Entuitive touchmonitor functioning  
at the optimal level.  
• To avoid risk of electric shock, do not disassemble the brick supply or  
display unit cabinet. The unit is not user serviceable. Remember to unplug  
the display unit from the power outlet before cleaning.  
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do  
not use thinner or benzene, abrasive cleaners or compressed air.  
• To clean the display unit cabinet, use a cloth lightly dampened with a mild  
detergent.  
• Avoid getting liquids inside your touchmonitor. If liquid does get inside,  
have a qualified service technician check it before you power it on again.  
• Do not wipe the screen with a cloth or sponge that could scratch the surface.  
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the  
rag and wipe the touchscreen. Never apply the cleaner directly on the  
touchscreen  
B-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
A P P E N D I X  
C
CHAPTER 4  
TECHNICAL SPECIFICATIONS  
Display Modes  
Your Elo Entuitive touchmonitor is compatible with the following standard  
video modes:  
Item  
Resolution Type  
H. Scan(KHz)  
V. Scan(Hz)  
Pol.  
1
640X350  
640X350  
720X400  
720X400  
640X480  
640X480  
640X480  
640X480  
800X600  
800X600  
800X600  
800X600  
800X600  
VGA  
31.469  
37.861  
31.469  
37.927  
31.469  
37.861  
37.500  
43.269  
35.156  
37.879  
48.077  
46.875  
53.674  
70.087  
85.080  
70.087  
85.039  
59.940  
72.809  
75.000  
85.008  
56.250  
60.317  
72.188  
75.000  
85.061  
+ / -  
+ / -  
- / +  
- / +  
- / -  
2
VESA85  
VGA  
3
4
VESA85  
VGA  
5
6
VESA72  
VESA75  
VESA85  
SVGA  
- / -  
7
- / -  
8
- / -  
9
+ / +  
+ / +  
+ / +  
+ / +  
+ / +  
10  
11  
12  
13  
SVGA  
VESA72  
VESA75  
SVGA  
C-23  
 
Touchmonitor Specifications  
Model  
ET1247L  
12.1” TFT Active Matrix Panel  
246(H) x 184.5(V) mm  
LCD Display  
Display Size  
Pixel Pitch  
0.3075(H) x 0.3075(V) mm  
VGA 640 x 350 (70 / 85Hz)  
VGA 720 x 400 (70 / 85Hz)  
VGA 640 x 480 (60 / 72 / 75 / 85Hz)  
SVGA 800 x 600 (56 / 60 / 72 / 75Hz)  
SVGA 800 x 600  
Display Mode  
Max. Resolution  
Contrast Ratio  
Brightness  
300 : 1 (typical)  
2
2
300 Cd/m wo/touch; 275 Cd/m w/IT touch  
50 ms (typ.) / 100 ms (max.)  
262K  
Response Time  
Display Color  
Viewing Angle  
Input Signal  
o
o
o
o
+60 ~ -60 (L/R), +40 ~ -50 (U/D) (typical)  
Video  
Sync  
R.G.B. Analog 0.7V  
peak to peak  
TTL Positive or Negative  
15 Pin Mini D-Sub  
Signal Connector  
Rear Control  
Power on / off , Menu / Select (up, down),  
Adjustment (+, -)  
Brightness, Contrast, Contrast, Color, Auto Tune  
H/V-Position, Frequency, Phase, Track, Text/GRP,  
Mode Inf., Recall  
OSD  
DDC1 / 2B  
Plug & Play  
IntelliTouch  
Touch Panel (optional)  
Power Adapter  
Input AC 100-240V, 50-60Hz, Output DC 12V/2.5A  
(max.)  
o
o
o
o
Temperature  
Humidity  
0 C ~ 50 C (41 F ~ 95 F)  
20% ~ 85% (No Condensation)  
To 10,000 Feet  
Operating Conditions  
Altitude  
o
o
o
o
Temperature  
Humidity  
-20 C ~ 60 C (-4 F ~ 140 F)  
5% ~ 95% (No Condensation)  
242 x 302.5 x 60mm  
Storage Conditions  
Dimensions (HxWxD)  
4Kg  
Weight (Net)  
Certifications  
, TUV-BAUART, FCC, CE, C-Tick, MPR II and VCCI  
C-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
AccuTouch Touchscreen Specifications  
Mechanical  
Top: Polyester with outside hard-surface coating with clear or  
antiglare finish.  
Construction  
Inside: Transparent conductive coating.  
Bottom: Glass substrate with uniform resistive coating. Top and  
bottom layers separated by Elo-patented separator dots.  
Standard deviation of error is less than 0.080 in. (2.03 mm). This  
equates to less than 1%.  
Positional Accuracy  
More than 100,000 touchpoints/in² (15,500 touchpoints/cm²).  
Typically less than 4 ounces (113 grams).  
Touchpoint Density  
Touch Activation Force  
Surface Durability  
Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.  
Meets pencil hardness 3H.  
AccuTouch technology has been operationally tested to greater than  
35 million touches in one location without failure, using a stylus  
similar to a finger.  
Expected Life  
Performance  
Optical  
Typically 85% at 550-nm wavelength (visible light spectrum).  
Light Transmission  
(per ASTM D1003)  
All measurements made using USAF 1951 Resolution Chart, under  
30 X magnification, with test unit located approximately 1.5 in.  
(38 mm) from surface of resolution chart.  
Visual Resolution  
Antiglare surface: 6:1 minimum.  
Antiglare surface: Less than 15%.  
Haze (per ASTM D1003)  
Gloss (per ASTM D2457)  
Antiglare surface: 90 20 gloss units tested on a hard-coated front  
surface.  
C-25  
Mounting Options  
Horizontal Mount  
338  
254+1  
0
193+1  
0
70  
4X Customer Option  
See Notes  
C-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Vertical Mount  
245+1  
0
70  
193+1  
0
338  
C-27  
No Bracket Mount  
272  
254+1  
0
232  
193+1  
0
C-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
1
Centering Lip  
Detail Centering Lip  
Scale 2.0  
192  
26.4  
60*  
*Noted dimensions are for non-touch, AccuTouch,and IntelliTouch only.  
For SecureTouch and Infrared add 3.5mm to each dimension  
Notes for all Mounting Options  
1. All drawing centers are the center of the viewable area.  
2. LCD Panel Cutout dimensions in option 1 applies to all mounting options.  
3. If customer kiosk material is wood:  
4.5 holes thru for M4 screws with nuts, or no thru holes, screws for wood 4.  
4. If customer kiosk material is sheet metal:  
Concealed head threaded studs M4 with nuts  
C-29  
30 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
CHAPTER 4  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current  
requirements indicated on the manufacturer’s label. Connection to a different  
power source than those specified herein will likely result in improper operation,  
damage to the equipment or pose a fire hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazard-  
ous voltages generated by this equipment which constitute a safety hazard. Service  
should be provided only by a qualified service technician.  
C) This equipment is provided with a detachable power cord which has an integral  
safety ground wire intended for connection to a grounded safety outlet.  
1) Do not substitute the cord with other than the provided approved type.  
Under no circumstances use an adapter plug to connect to a 2-wire outlet as  
this will defeat the continuity of the grounding wire.  
2) The equipment requires the use of the ground wire as a part of the safety  
certification, modification or misuse can provide a shock hazard that can  
result in serious injury or death.  
3) Contact a qualified electrician or the manufacturer if there are questions  
about the installation prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found  
to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC  
Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy, and if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
B) Notice to Users in Canada: This equipment complies with the Class B limits for  
radio noise emissions from digital apparatus as established by the Radio Interfer-  
ence Regulations of Industrie Canada.  
C) Notice to Users in the European Union: Use only the provided power cords and  
interconnecting cabling provided with the equipment. Substitution of provided  
cords and cabling may compromise electrical safety or CE Mark Certification for  
emissions or immunity as required by the following standards:  
31  
 
This Information Technology Equipment (ITE) is required to have a CE Mark  
on the manufacturer’s label which means that the equipment has been tested  
to the following Directives and Standards:  
This equipment has been tested to the requirements for the CE Mark as  
required by EMC Directive 89/336/EEC indicated in European Standard EN  
55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in  
European Standard EN 60 950.  
D) General Information to all Users: This equipment generates, uses and can radi-  
ate radio frequency energy. If not installed and used according to this manual the  
equipment may cause interference with radio and television communications.  
There is, however, no guarantee that interference will not occur in any particular  
installation due to site-specific factors.  
1) In order to meet emission and immunity requirements, the user must  
observe the following:  
a) Use only the provided I/O cables to connect this digital device with  
any computer.  
b) To ensure compliance, use only the provided manufacturer’s approved  
line cord.  
c) The user is cautioned that changes or modifications to the equipment  
not expressly approved by the party responsible for compliance could  
void the user’s authority to operate the equipment.  
2) If this equipment appears to cause interference with radio or television  
reception, or any other device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to  
correct the interference by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected  
receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet so the digital  
device and the receiver are on different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device  
does not use. (Unterminated I/O cables are a potential source of  
high RF emission levels.)  
vi) Plug the digital device into only a grounded outlet receptacle.  
Do not use AC adapter plugs. (Removing or cutting the line cord  
ground may increase RF emission levels and may also present a  
lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experi-  
enced radio or television technician.  
32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
E141667  
Te ste d To Comply  
With FCC Sta nda rds  
FOR HOME OR OFFICE USE  
N10051  
33  
34 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
CHAPTER 4  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to  
Buyer, Seller warrants to Buyer that the Product shall be free of defects in  
materials and workmanship. The warranty for the touchmonitors and  
components of the product is 3 years.  
Seller makes no warranty regarding the model life of components. Seller’s  
suppliers may at any time and from time to time make changes in the  
components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty  
(30) days after discovery) of the failure of any Product to conform to the  
warranty set forth above; shall describe in commercially reasonable detail in  
such notice the symptoms associated with such failure; and shall provide to  
Seller the opportunity to inspect such Products as installed, if possible. The  
notice must be received by Seller during the Warranty Period for such product,  
unless otherwise directed in writing by the Seller. Within thirty (30) days after  
submitting such notice, Buyer shall package the allegedly defective Product in  
its original shipping carton(s) or a functional equivalent and shall ship to Seller  
at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and  
verification by Seller that the Product fails to meet the warranty set forth above,  
Seller shall correct such failure by, at Seller’s options, either (i) modifying or  
repairing the Product or (ii) replacing the Product. Such modification, repair, or  
replacement and the return shipment of the Product with minimum insurance to  
Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in  
transit, and may insure the Product. Buyer shall reimburse Seller for  
transportation cost incurred for Product returned but not found by Seller to be  
defective. Modification or repair, of Products may, at Seller’s option, take place  
either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,  
repair, or replace a Product to conform to the warranty set forth above, then  
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s  
account the purchase price of the Product less depreciation calculated on a  
straight-line basis over Seller’s stated Warranty Period.  
35  
 
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES  
FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS  
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER  
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE,  
REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,  
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR  
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER  
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY  
FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH  
HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE  
LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT.  
IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF  
PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY  
BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR  
INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller  
harmless from all liability relating to (i) assessing the suitability for Buyer’s  
intended use of the Products and of any system design or drawing and (ii)  
determining the compliance of Buyer’s use of the Products with applicable  
laws, regulations, codes, and standards. Buyer retains and accepts full  
responsibility for all warranty and other claims relating to or arising from  
Buyer’s products, which include or incorporate Products or components  
manufactured or supplied by Seller. Buyer is solely responsible for any and all  
representations and warranties regarding the Products made or authorized by  
Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability,  
claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable  
to Buyer’s products or representations or warranties concerning same.  
36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
INDEX  
Numerics  
Installing the Serial Touch Driver for MS-DOS and  
Windows 3.1, 8  
12.1" LCD Touchmonitor (ET12-XXWC-1) Dimensions, 26  
Installing the Serial Touch Driver for Windows XP, 2000, Me,  
95/98 and NT 4.0, 7  
A
About the Product, 2  
L
About Touchm onitor Adjustments, 9  
AccuTouch Touchmonitor Specifications, 25  
Auto Setup, 13  
Language, 15  
Light Transmission, AccuTouch, 25  
B
M
Brightness, 13  
Mechanical, AccuTouch, 25  
Mode Information, 15  
Mounting options, 26  
C
Care and Handling of Your Touchmonitor, 22  
Cleaning Your Touchmonitor, 22  
Construction, AccuTouch, 25  
Contrast, 13  
N
Native Resolution, 19  
No Bracket Mount, 28  
Controls and Adjustment, 12  
O
D
Optical, AccuTouch, 25  
OSD Control Options, 13  
OSD Menu Functions, 12  
Display Modes, 23  
E
Electrical Safety Information, 29  
Emissions and Immunity Information, 29  
Expansion, 15  
P
Phase, 14  
Positional Accuracy, AccuTouch, 25  
Precautions, 1  
Expected Life Performance, AccuTouch, 25  
Product Description, 1  
F
Frequency, 14  
R
Recall, 15  
Regulatory Information, 29  
G
Gloss, AccuTouch, 25  
S
H
Save Exit, 15  
Haze, AccuTouch, 25  
Horizontal, 14  
Solutions to Common Problems, 17  
Surface Durability, AccuTouch, 25  
SVGA, 19  
Horizontal Mount, 26  
I
T
Image problem, 17  
Technical Specifications, 23  
Text/GRP, 14  
Image, scrolling, 17  
Installation and Setup, 3  
Installing the Driver Software, 6  
Installing the Serial Touch Driver, 7  
I n d e x - 3 7  
 
Touch Activation Force, AccuTouch, 25  
Touch not working, 17  
Touchmonitor Safety, 21  
Touchmonitor Specifications, 24  
Touchpoint Density, AccuTouch, 25  
Troubleshooting, 17  
V
Vertical, 14  
Vertical Mount, 27  
VGA, 19  
Visual Resolution, AccuTouch, 25  
W
U
Warranty, 33  
Unpacking Your Touchmonitor, 3  
UXGA, 19  
X
XGA, 19  
I n d e x - 3 8  
Check out Elo's Web site!  
Get the latest...  
Product information  
Specifications  
News on upcoming events  
Press releases  
Software drivers  
Getting in Touch with Elo  
or simply call the office nearest you:  
USA  
Germany  
Belgium  
Japan  
Elo TouchSystems, Inc.  
6500 Kaiser Drive  
Fremont, CA 94555-3613  
Elo TouchSystems GmbH & Co. KG  
Haidgraben 6  
D-85521 Ottobrunn  
Germany  
Elo TouchSystems  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
Belgium  
Touch Panel Systems K.K  
Sun Homada Bldg. 2F  
1-19-20 Shin-Yokohama,  
Kanagawa 222-0033  
Japan  
(800) ELO-TOUCH (800-356-8682)  
Tel 510-739-5016  
Fax 510-790-0627  
Tel +49(89)60822-0  
Fax +49(89)60822-150  
Tel +32(16) 35-2100  
Fax +32(16) 35-2101  
Tel +81(45)478-2161  
Fax +81(45)478-2180  

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