Elo TouchSystems ET2239L User Manual

ET2239L 22” LCD Touchmonitor User Guide  
Copyright © 2008 Tyco Electronics. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, tran-  
scribed, stored in a retrieval system, or translated into any language  
or computer language, in any form or by any means, including, but not  
limited to, electronic, magnetic, optical, chemical, manual, or other-  
wise without prior written permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without no-  
tice. Elo TouchSystems makes no representations or warranties with  
respect to the contents hereof, and specically disclaims any implied  
warranties of merchantability or tness for a particular purpose. Elo  
TouchSystems reserves the right to revise this publication and to  
make changes from time to time in the content hereof without obliga-  
tion of Elo TouchSystems to notify any person of such revisions or  
changes.  
Trademark Acknowledgments  
IntelliTouch, SC (Surface Capacitive), APR (Acoustic Pulse Recogni-  
tion), Elo TouchSystems, TE Logo, and Tyco Electronics are trade-  
marks. Other product names mentioned herein may be trademarks or  
registered trademarks of their respective companies. Elo TouchSys-  
tems claims no interest in trademarks other than its own.  
Elo TouchSystems ET2239L User Guide  
3
Table of Contents  
Chapter 1: Introduction......................................................................................5  
About the Product ............................................................................................................. 5  
Chapter 2: Installation And Setup.....................................................................6  
Unpacking Your Touchmonitor ......................................................................................... 7  
Interface Connection.......................................................................................................... 8  
Installing the Touch Driver ................................................................................................ 9  
Monitor Mounting Orientation ........................................................................................ 11  
Chapter 3: Operation........................................................................................14  
About Touchmonitor Adjustments .................................................................................. 14  
On-Screen Display (OSD) Control Box ......................................................................... 15  
Preset Display Modes ...................................................................................................... 19  
Chapter 4: Troubleshooting.............................................................................20  
Solutions to Common Problems ...................................................................................... 20  
Appendix A: Touchmonitor Safety..................................................................21  
Care and Handling of Your Touchmonitor....................................................................... 22  
Appendix B: Technical Specications............................................................23  
ET2239L Specications................................................................................................... 24  
ET2239L 22” LCD Touchmonitor Dimensions............................................................... 26  
Regulatory Information.................................................................................................... 27  
Warranty........................................................................................................................... 31  
Elo TouchSystems ET2239L User Guide  
4
C H A P T E R  
1
INTRODUCTION  
About the Product  
Your new ET2239L Elo TouchSystems Touchmonitor combines the  
reliable performance of touch technology with the latest advances in  
Liquid Crystal Display (LCD) design. The monitor comes with the fol-  
lowing features:  
22” color active matrix thin-lm-transistor (TFT) with a  
native resolution of 1680 X 1050.  
Available in Acoustic Pulse Recognition (APR),  
IntelliTouch, SecureTouch, and Surface Capacitive touch  
technologies.  
All monitors have VGA video data inputs and, depending  
upon the PIP Part Description (indicating geographical  
area where monitors are sold), some monitors have  
DVI-D video data inputs.  
All touch technologies come with USB and serial  
interfaces, except for APR, which only comes with a USB  
interface.  
For more detailed information, please visit our website:  
Elo TouchSystems ET2239L User Guide  
5
C H A P T E R  
2
INSTALLATION AND SETUP  
This chapter discusses how to install and set up your LCD  
touchmonitor and how to install Elo TouchSystems driver software.  
Elo TouchSystems ET2239L User Guide  
6
Unpacking Your Touchmonitor  
Check that the following items are present and in good condition:  
Power cable  
Touchmonitor  
DVI-D cable  
(not included with  
ET2239L-xxxx-x-A-x  
models)  
USB Cable  
Analog Video  
CD and Quick Install Guide  
OSD Control Box  
Serial Cable  
(not included with  
ET2239L-Axxx  
models)  
Elo TouchSystems ET2239L User Guide  
7
Interface Connection  
Connector Panel on Rear side of Monitor  
Serial Cable (not  
included with  
ET2239L-Axxx  
models)  
DVI-D cable  
(not included with  
ET2239L-xxxx-x-  
A-x models)  
Power Cable  
Power  
Button  
Analog Video  
Cable  
USB cable  
OSD box  
connector  
To connect your touchmonitor to your computer:  
1
2
Connect the power cable to the rear panel of the monitor and the  
other end to the power outlet.  
Connect either the USB cable OR the serial cable to the rear  
panel of the monitor. Note: Do not use both. Connect the other  
end to your computer.  
3
Connect the video cable and/or the DVI-D cable to the rear panel  
of the monitor. Tighten by turning the two thumb screws clockwise  
to ensure proper grounding. Connect the other end to your  
computer.  
4
5
Connect the OSD control box to the monitor.  
Press the power button on the rear panel to turn the monitor on.  
Elo TouchSystems ET2239L User Guide  
8
Installing the Touch Driver  
Your Elo touchmonitor is Plug-and-Play compliant. Information on  
the video capabilities of the touchmonitor is sent to the video display  
adapter when Windows starts. If Windows detects the touchmonitor,  
follow the instructions on the screen to install a generic Plug-and-Play  
monitor.  
Elo TouchSystems provides touch driver software that allows your  
touchmonitor to work with your computer. Drivers are located on the  
enclosed CD for the following operating systems:  
• Windows XP  
• Windows 2000  
• Windows Me  
• Windows 98  
• Windows 95  
• Windows NT 4.0  
The latest versions of drivers and driver information for other operating  
systems are available on the Elo TouchSystems web site at  
To install the Touch Driver for Windows XP, Windows 2000, Me, and 98, follow  
the steps below:  
NOTE: For Windows XP and Windows 2000 you  
must have administrator access rights to install the  
driver.  
1
Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If Windows XP, Windows 2000, Windows 98, or Windows Me start  
the Add New Hardware Wizard, follow these steps (if it does not  
open, follow steps 1a through 2a):  
Elo TouchSystems ET2239L User Guide  
9
2
3
Choose Next. Select “Search for the best driver for your  
device (Recommended)” and choose Next.  
When a list of search locations is displayed, place a  
checkmark on “Specify a location” and use Browse to select the  
\EloUSB directory on the Elo CD-ROM.  
4
5
Choose Next. Once the Elo TouchSystems touchscreen  
driver has been detected, choose Next again.  
You will see several les being copied. Insert your  
Windows 98 CD if prompted. Choose Finish.  
If Windows XP, Windows 2000, Windows 98, or Windows Me does  
not start the Add New Hardware Wizard:  
1a Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If the AutoStart feature for your CD-ROM drive is active, the  
system automatically detects the CD and starts the setup  
program.  
2a Follow the directions on the screen to complete the driver  
setup for your version of Windows.  
If the AutoStart feature is not active:  
1
2
Click Start > Run.  
Click the Browse button to locate the EloCd.exe program  
on the CD-ROM.  
3
4
Click Open, then OK to run EloCd.exe.  
Follow the directions on the screen to complete the driver setup  
for your version of Windows.  
Elo TouchSystems ET2239L User Guide 10  
Monitor Mounting Orientation  
When the monitor is mounted in the landscape orientation, the cable  
connection panel must be at the bottom, as shown in the illustration  
below.  
Rear View of Monitor—Landscape Orientation  
Cable connection panel must be at  
the bottom for proper mounting of  
the monitor.  
Alternatively, the monitor may be mounted in the portrait orientation.  
For this orientation, the cable connection panel may be on either side,  
as shown in the illustrations below.  
Rear View of Monitor—Portrait Orientation  
Elo TouchSystems ET2239L User Guide 11  
Landscape Mounting Orientation Angle Views  
The mounting orientation can be up to a 90°  
angle from vertical, as shown in the illustrations  
below.  
90º  
90º  
Elo TouchSystems ET2239L User Guide 12  
Portrait Mounting Orientation Angle Views  
The mounting orientation can be up to a 90°  
angle from vertical, as shown in the illustration  
below.  
90°  
Elo TouchSystems ET2239L User Guide 13  
C H A P T E R  
3
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will probably not require adjustment. However,  
variations in video output and application may require adjustments to  
your touchmonitor to optimize the quality of the display.  
For best performance, your video source should be at 1680 X 1050  
resolution, at 60Hz vertical frame rate. Operating in other resolutions  
will degrade video performance.  
For input video outside the vertical frame rate and dot clock ranges,  
the monitor will not automatically adjust, but will display an “Out of  
Range” (OOR) message and the OSD menu will be disabled.  
Note: Do not operate the touchmonitor if you see the OOR message,  
or LCD damage may result. If you see the OOR message, set the  
video mode to one within the allowable range.  
Elo TouchSystems ET2239L User Guide 14  
On-Screen Display (OSD) Control Box  
OSD Control Buttons  
The On-Screen Display (OSD) Control Box, included with your ship-  
ment, allows you to change settings on the monitor screen. It has four  
buttons:  
1
2
3
4
AUTO/SEL (select)  
DOWN  
UP  
MENU  
OSD Menu Functions  
Use the control buttons for the following functions:  
Control  
MENU  
UP  
Function  
Displays/exits the OSD Menus  
1) Enters contrast of the OSD (if no  
OSD is currently displayed on screen)  
2) Increases value of OSD adjustment choice  
3) Selects OSD choice counterclockwise  
DOWN  
1) Enters brightness adjustment (if no OSD is  
currently displayed on screen)  
2) Decreases value of OSD adjustment choice  
AUTO/SEL  
1)Automatically adjusts the image on the screen (this  
function not available for ET2239L-xxEx models)  
2) Selects adjustment choices from the OSD menus.  
After adjusting the values, the monitor will automatically save the  
changes.  
Elo TouchSystems ET2239L User Guide 15  
You are able to lock and unlock the OSD feature. When the OSD is  
locked, no OSD can be displayed or used. The monitor is shipped in  
the unlocked position.  
To lock the OSD:  
1
Press the MENU button and UP button simultaneously for 2  
seconds. A window will appear displaying “OSD Unlock.”  
Continue to hold the buttons down for another 2 seconds and the  
window toggles to “OSD Lock.”  
2
Power Lock/Unlock  
You are able to lock/unlock the Power feature. When the power is  
locked, pressing the power switch will not turn off the monitor. The  
monitor is shipped in the unlocked position. To lock the power:  
1
Press the MENU button and the DOWN button simultaneously for  
2 seconds. A window will appear displaying “Power Unlock.”  
Continue to hold the buttons down for another 2 seconds and the  
window toggles to “Power Lock.”  
2
NOTE: By default, the OSD screen will disappear if  
no input activities are detected for 30 seconds.  
Elo TouchSystems ET2239L User Guide 16  
OSD Control Options  
Auto Adjust  
• Automatically adjusts video timing parameters (of VGA video  
only).  
Luminance  
Brightness  
• Adjusts the brightness.  
Contrast  
• Adjusts the contrast.  
Geometry (VGA only)  
H-position  
• Moves the image left or right on the screen.  
V-position  
• Moves the image up or down on the screen.  
Clock  
• Stretches the image horizontally.  
Phase  
• Adjusts the phase of the dot clock to image data.  
Color  
• Sets the color temperature.  
Input Select  
• Selects between VGA and DVI input signals (not available for  
ETWL-xxxx-x-A-x models).  
OSD  
OSD H-Position  
• Adjusts the OSD menu screen left or right.  
OSD V-Position  
• Adjusts the OSD menu screen up or down.  
OSD Timeout  
• Adjusts amount of time that the OSD menu is displayed.  
Language  
• Selects the language used for the OSD menu from English,  
French, German, Spanish, Italian, Traditional Chinese,  
Simplied Chinese, or Japanese.  
Elo TouchSystems ET2239L User Guide 17  
Recall  
Recall Color  
• Restores default color temperature settings.  
Recall Defaults  
• Restores original factory settings for H-position,  
V-position, Clock, and Phase for the current video mode  
(VGA only).  
• Restores original factory settings for all other parameters  
and video inputs, except language (VGA and DVI).  
Miscellaneous  
Sharpness  
• Adjusts sharpness of video.  
Display Information  
• Frequency of the input horizontal/vertical synchronizing  
signal is indicated.  
Elo TouchSystems ET2239L User Guide 18  
Preset Display Modes  
The monitor comes with preset settings for commonly used video  
modes. It will automatically adjust the picture size and centering for  
any of the video modes listed in Appendix B, ET2239L Specications  
table, under “Preset Display Modes.”  
If you make any adjustments to the H-position, V-Position, Clock and  
Phase video settings via the OSD in a preset display mode, those  
changes will be automatically saved for that display mode and recalled  
for any future use of that display mode. Selecting “Restore Factory  
Defaults” will revert to the factory default setting for changes to the  
preset video mode in which you are currently operating.  
Elo TouchSystems ET2239L User Guide 19  
C H A P T E R  
4
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the fol-  
lowing table. If the problem persists, please contact your local dealer  
or our service center. Elo Technical Support numbers are listed on  
page 33.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
The monitor does not respond after  
you turn on the system  
Check that the monitor’s Power  
Switch is on. Turn off the power and  
check the monitor’s power cord and  
signal cable for proper connection.  
Refer to the On-Screen Display (OSD)  
Control Box section to adjust the  
brightness.  
Characters on the screen are dim  
The screen is blank  
During operation, the monitor screen  
may automatically turn off as a result of  
a computer Power Saving feature. Press  
any key to see if the screen reappears.  
Refer to the On-Screen Display (OSD)  
Control Box section to adjust the  
Screen ashes when initialized  
Turn the monitor off, then turn it on again.  
Check to see if the video mode or vertical  
frequency of your video source is outside  
the range of the touchmonitor. See Chapter  
3 and Appendix B for more information on  
allowable video modes.  
“Out of Range” display  
Touch doesn’t work  
Make sure the USB or serial cable is  
securely attached at both ends.  
Elo TouchSystems ET2239L User Guide 20  
APPENDIX  
A
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup  
and maintenance of your touchmonitor. Before setting up and power-  
ing on your new touchmonitor, read through this manual, especially  
Chapter 2 (Installation and Setup), and Chapter 3 (Operation).  
1
2
3
To reduce the risk of electric shock, follow all safety notices and  
never open the touchmonitor case.  
Turn off the product before cleaning. (Please refer to page 22 for  
proper cleaning methods.)  
Your new touchmonitor is equipped with a 3-wire, grounding  
power cord. The power cord plug will only t into a grounded  
outlet. Do not attempt to t the plug into an outlet that has not  
been congured for this purpose. Do not use a damaged power  
cord. Use only the power cord that comes with your Elo  
TouchSystems Touchmonitor. Use of an unauthorized power  
cord may invalidate your warranty.  
4
5
The slots located on the sides and top of the touchmonitor case  
are for ventilation. Do not block or insert anything inside the venti-  
lation slots.  
It is important that your touchmonitor remains dry. Do not pour  
liquid into or onto your touchmonitor. If your touchmonitor be-  
comes wet do not attempt to repair it yourself.  
Elo TouchSystems ET2239L User Guide 21  
Care and Handling of Your Touchmonitor  
The following tips will help keep your Elo touchmonitor functioning at the  
optimal level.  
To avoid risk of electric shock, do not disassemble the touchmonitor. The  
unit is not user serviceable. Remember to unplug the touchmonitor from the  
power outlet before cleaning.  
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent.  
Do not use thinner or benzene, abrasive cleaners or compressed air.  
To clean the display unit cabinet, use a cloth lightly dampened with a mild  
detergent.  
• Avoid getting liquids inside your touchmonitor. If liquid does get inside,  
have a qualied service technician check it before you power it on again.  
• Do not wipe the screen with a cloth or sponge that could scratch the  
surface.  
To clean the touchscreen, use window or glass cleaner. Put the cleaner on  
the rag and wipe the touchscreen. Never apply the cleaner directly on the  
touchscreen.  
Warning  
This product consists of devices that may contain mercury, which must be re-  
cycled or disposed of in accordance with local, state, or federal laws. (Within  
this system, the backlight lamps in the monitor display contain mercury.)  
Waste Electrical and Electronic Equipment (WEEE) Directive  
In the European Union, this label indicates that this product should not be  
disposed of with household waste. It should be deposited at an appropriate  
facility to enable recovery and recycling.  
Elo TouchSystems ET2239L User Guide 22  
APPENDIX  
B
TECHNICAL SPECIFICATIONS  
Elo TouchSystems ET2239L User Guide 23  
ET2239L Specications  
Model  
ET2239L  
LCD Display  
Display Size  
Pixel Pitch  
22” TFT Active Matrix Panel  
473.76(H) x 296.1(V) mm  
.282(H) x .282(V) mm  
Preset Display Modes (require  
no user adjustments of image  
640 x 480 @ 60Hz  
640 x 480 @ 66Hz  
640 x 480 @ 72Hz  
720 x 350 @ 70Hz  
720 x 400 @ 70Hz  
800 x 500 @ 75Hz  
800 x 600 @ 56Hz  
800 x 600 @ 60Hz  
800 x 600 @ 72Hz  
832 x 624 @ 75Hz  
1024 x 768 @ 60Hz  
1024 x 768 @ 65Hz  
1024 x 768 @ 72Hz  
1024 x 768 @ 75Hz  
1280 x 1024 @ 60Hz  
1280 x 1024 @ 75Hz  
1152 x 864 @ 75Hz  
1280 x 768 @ 65Hz  
1280 x 960 @ 60Hz  
1360 x 768 @ 60Hz  
1366 x 768 @ 60Hz  
1600 x 1200 @ 60Hz  
1680 x 1050 @ 60Hz  
1680 x 1050 @ 75Hz  
1680 x 1050  
Native Resolution  
Contrast Ratio  
Brightness  
1000:1 (typical)  
No Touch: Typical 270 cd/m2; Min 212.5 cd/m2  
IntelliTouch: Typical 270 cd/m2; Min 212.5 cd/m2  
Surface Capacitive: Typical 249 cd/m2; Min 200 cd/m2  
APR: Typical 270 cd/m2; Min 212.5 cd/m2  
Secure Touch: Typical 270 cd/m2, Min 212.5 cd/m2  
Response Time  
Rising time: 3.6 ms (typical)  
Falling time: 1.4 ms (typical)  
Elo TouchSystems ET2239L User Guide 24  
Display Color  
Viewing Angle  
16.7 Million  
Vertical - 160°  
Horizontal - 170°  
Input Video Signal  
• RGB Analog Video (0.7V p-p, 75 ohm; separate  
syncs, composite sync, or sync-on-green; TTL positive  
or negative)  
• DVI Video (not available for ET2239L-xxxx-x-A-x  
models)  
Video Signal Connector  
Input Video Range  
Analog: 15 pin Female D-Sub  
Digital: Female DVI-D (not available for  
ET2239L-xxxx-x-A-x models)  
Horizontal scan frequency: 30 to 75KHz  
Vertical frame rate range: 56 to 75Hz  
Dot clock range: less than 85MHz  
DDC1 and DDC2B  
Plug & Play  
Touch Technology (optional)  
IntelliTouch, Surface Capacitive, or Acoustic Pulse  
Recognition  
Power Input  
100–240Vac, 50/60Hz, 2.5A  
Temp: 0°C to 40°C  
Operating Conditions  
Humidity: 20% to 80% (No Condensation)  
Altitude: 0 to 3,658 m  
Storage Conditions  
Temp: -20°C to 60°C  
Humidity: 10% to 90% (No Condensation)  
Altitude: 0 to 12,192 m  
352 x 530 x 78 mm  
Dimensions (HxWxD)  
Weight (unpackaged)  
8.48 kg  
Elo TouchSystems ET2239L User Guide 25  
ET2239L 22” LCD Touchmonitor Dimensions  
Note: Detailed mechanical les can be found at:  
Elo TouchSystems ET2239L User Guide 26  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and  
current requirements indicated on the manufacturer’s label. Connec-  
tion to a different power source than those specied herein will likely  
result in improper operation, damage to the equipment, invalidation of  
warranty, or a re hazard if the requirements are not followed.  
B) There are no operator serviceable parts inside this equipment.  
There are hazardous voltages generated by this equipment which  
constitute a safety hazard. Service should be provided only by a quali-  
ed service technician.  
C) This equipment is provided with a detachable power cord which  
has an integral safety ground wire intended for connection to a  
grounded safety outlet.  
1) Do not substitute the cord with other than the provided  
approved type. Under no circumstances use an adapter plug to  
connect to a 2-wire outlet as this will defeat the continuity of the  
grounding wire.  
2) The equipment requires the use of the ground wire as a part of  
the safety certication. Modication or misuse can provide a  
shock hazard that can result in serious injury or death.  
3) Contact a qualied electrician or the manufacturer if there are  
questions about the installation prior to connecting the equipment  
to main power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been  
tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of FCC Rules. These limits are designed to pro-  
vide reasonable protection against harmful interference in a residential  
or commercial installation. This equipment generates, uses, and can  
radiate radio frequency energy, and if not installed and used in accor-  
dance with the instructions, may cause harmful interference to radio  
communications.  
Elo TouchSystems ET2239L User Guide 27  
B) Notice to Users in Canada: This equipment complies with the Class  
A limits for radio noise emissions from digital apparatus as established  
by the Radio Interference Regulations of Industry Canada.  
C) Notice to Users in the European Union: Use only the provided  
power cords and interconnecting cabling provided with the equipment.  
Substitution of provided cords and cabling may compromise electrical  
safety or CE Mark Certication for emissions or immunity as required  
by the following standards: This Information Technology Equipment  
(ITE) is required to have a CE Mark on the manufacturer’s label which  
means that the equipment has been tested to the following Directives  
and Standards:  
This equipment has been tested to the requirements for the CE  
Mark as required by EMC Directive 89/336/EEC indicated in European  
Standard EN 55022 Class A and the Low Voltage Directive 73/23/EEC  
as indicated in European Standard EN 60950.  
D) General Information to all Users: This equipment generates, uses  
and can radiate radio frequency energy. If not installed and used ac-  
cording to this manual, the equipment may cause interference with  
radio and television communications. There is, however, no guarantee  
that interference will not occur in any particular installation due to site-  
specic factors.  
1) In order to meet emission and immunity requirements, the user  
must observe the following:  
a) Use only the provided I/O cables to connect this digital  
device with any computer.  
b) To ensure compliance, use only the provided  
manufacturer’s approved line cord.  
c) The user is cautioned that changes or modications to  
the equipment not expressly approved by the party  
responsible for compliance could void the user’s authority  
to operate the equipment.  
Elo TouchSystems ET2239L User Guide 28  
2) If this equipment appears to cause interference with  
radio or television reception, or any other device:  
a) Verify as an emission source by turning the equipment  
off and on.  
b) If you determine that this equipment is causing the  
interference, try to correct the interference by using one or  
more of the following measures:  
i) Move the digital device away from the affected  
receiver.  
ii) Re-position (turn) the digital device with respect  
to the affected receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet  
so the digital device and the receiver are on  
different branch circuits.  
v) Disconnect and remove any I/O cables that the  
digital device does not use. (Unterminated I/O  
cables are a potential source of high RF emission  
levels.)  
vi) Plug the digital device into only a grounded  
outlet receptacle. Do not use AC adapter plugs.  
(Removing or cutting the line cord ground may  
increase RF emission levels and may also present  
a lethal shock hazard to the user.)  
vii) If you need additional help, consult your dealer,  
manufacturer, or an experienced radio or televi-  
sion technician.  
Elo TouchSystems ET2239L User Guide 29  
III. Safety Label  
This device is not intended for use at visual display workplaces in compliance with  
BildscharbV.  
The following marks have been issued for the unit and appear on the safety label as  
shown in the illustration below:  
Elo TouchSystems ET2239L User Guide 30  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment  
delivered to Buyer, Seller warrants to Buyer that the Product shall be  
free of defects in materials and workmanship. With the exception of  
the negotiated warranty periods; the warranty for the touchmonitor and  
components of the product is 3 years.  
Seller makes no warranty regarding the model life of components.  
Seller’s suppliers may at any time and from time to time make chang-  
es in the components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than  
thirty (30) days after discovery) of the failure of any Product to con-  
form to the warranty set forth above; shall describe in commercially  
reasonable detail in such notice the symptoms associated with such  
failure; and shall provide to Seller the opportunity to inspect such  
Products as installed, if possible. The notice must be received by  
Seller during the Warranty Period for such product, unless otherwise  
directed in writing by the Seller. Within thirty (30) days after submitting  
such notice, Buyer shall package the allegedly defective Product in its  
original shipping carton(s) or a functional equivalent and shall ship to  
Seller at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Prod-  
uct and verication by Seller that the Product fails to meet the war-  
ranty set forth above, Seller shall correct such failure by, at Seller’s  
options, either (i) modifying or repairing the Product or (ii) replacing  
the Product. Such modication, repair, or replacement and the return  
shipment of the Product with minimum insurance to Buyer shall be at  
Seller’s expense. Buyer shall bear the risk of loss or damage in transit,  
and may insure the Product. Buyer shall reimburse Seller for transpor-  
tation cost incurred for Product returned but not found by Seller to be  
defective. Modication or repair, of Products may, at Seller’s option,  
take place either at Seller’s facilities or at Buyer’s premises. If Seller is  
unable to modify, repair, or replace a Product to conform to the war-  
ranty set forth above, then Seller shall, at Seller’s option, either refund  
to Buyer or credit to Buyer’s account the purchase price of the  
Elo TouchSystems ET2239L User Guide 31  
Product less depreciation calculated on a straight-line basis over  
Seller’s stated Warranty Period.  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REME-  
DIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS  
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER  
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHER-  
WISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY  
PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR  
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELL-  
ER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WAR-  
RANTY FOR THE GOODS OTHER THAN THE WARRANTY SET  
FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY  
SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF  
THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR  
THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTI-  
TUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUEN-  
TIAL, INDIRECT, OR INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and  
hold Seller harmless from all liability relating to (i) assessing the suit-  
ability for Buyer’s intended use of the Products and of any system  
design or drawing and (ii) determining the compliance of Buyer’s use  
of the Products with applicable laws, regulations, codes, and stan-  
dards. Buyer retains and accepts full responsibility for all warranty and  
other claims relating to or arising from Buyer’s products, which include  
or incorporate Products or components manufactured or supplied  
by Seller. Buyer is solely responsible for any and all representations  
and warranties regarding the Products made or authorized by Buyer.  
Buyer will indemnify Seller and hold Seller harmless from any liability,  
claims, loss, cost, or expenses (including reasonable attorney’s fees)  
attributable to Buyer’s products or representations or warranties con-  
cerning same.  
Elo TouchSystems ET2239L User Guide 32  
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Getting in Touch with Elo  
the ofce nearest you:  
North America  
Elo TouchSystems  
301 Constitution Drive  
Menlo Park, CA 94025  
USA  
Belgium  
Germany  
Asia-Pacic  
Tyco Electronics Raychem N.V.  
(Elo TouchSystems Division)  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
Tyco Electronics Raychem GmbH  
(Elo TouchSystems Division)  
Finsinger Feld 1  
Sun Hamada Bldg. 2F  
1-19-20 ShinYokohama  
Kanagawa 222-0033  
Japan  
D-85521 Ottobrunn  
Germany  
Belgium  
(800) ELO-TOUCH  
(800) 356-8682  
Tel +32(0)(16)35 21 00  
Fax +32(0)(16)35 21 01  
Tel +49 (0)(89) 60822-0  
Fax +49(0)(89) 60822-180  
Tel +81(45)478-2161  
Fax +81(45)478-2180  
Tel 650-361-4800  
Fax 650-361-4747  
Elo TouchSystems ET2239L User Guide 33  

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