Elo TouchSystems 192XL XXWA 1 Series User Manual

El
Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form  
or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and  
specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to  
make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.  
Trademark Acknowledgments  
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.  
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks  
other than its own.  
iii  
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Table of Contents  
CHAPTER 1 - INTRODUCTION .................................................................................................. 9  
Touch Interface Connection Figure 2.1............................................................................  
1
2
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CHAPTER  
INTRODUCTION  
Congratulations on your purchase of an Elo TouchSystems Entuitive  
touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s  
touch technology with the latest advances in LCD display design. This  
combination of features creates a natural flow of information between a user and  
your touchmonitor.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this  
user’s manual to maximize the life of your unit. See Appendix B for more  
information on touchmonitor safety.  
About the Product  
Your LCD Desktop Touchmonitor is a 19” XGA TFT color display with the  
following features:  
Direct analog RGB input  
19” diagonal screen size  
16.7 million displayable colors  
1280 x 1024 resolution  
SXGA/XGA/ SVGA/ VGA/VESA/ Mac compatible  
31kHz~80 horizontal scan  
56~75Hz refresh rate  
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Auto adjustment capability in analog mode  
High quality full screen re-scaling  
Multilingual OSD menus in 11 languages: English, French, German,  
Spanish, Italian, Swedish, Finnish, Danish, Portuguese, Dutch and  
Japanese  
Serial or USB touch interface (USB requires Windows 98 SE, 2000, Me  
and XP.)  
Built in speakers with volume control thorough OSD  
Patented touch technology of Elo TouchSystems  
VESA DDC 1/2B data communication  
VESA DPMS power saving  
Stand with minimum 95° angle of tilt.  
Cable management device  
VESA flat panel monitor physical mounting interface (M4x 100mm)  
OSD and Power button lockouts  
Wall mountable with existing stand  
VESA 100 mm M5 threaded holes on bottom of stand for securing to  
desk or other surface, i.e. table top  
Cable strain reliefs for all cables  
For full Product Specifications refer to Appendix C.  
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CHAPTER  
INSTALLATION AND SETUP  
This chapter discusses how to install your LCD touchmonitor and how to install  
Elo TouchSystems driver software.  
Unpacking Your Touchmonitor  
Check that the following 10 items are present and in good condition:  
OR  
USB touchscreen cable  
Serial cable  
LCD Display  
Analog video cable  
DVI-D video  
User Guide on CD,  
Quick Install Guide,  
and software on CD  
US power cable  
European power cable  
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Speaker cable  
S-video cable  
Composite cables  
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Product Overview  
Side View  
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Touch Interface Connection  
Figure 2.1  
Touchmonitor and Cables  
Figure 2.2 Touchmonitor Connections (Serial and USB)  
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The following table indicates the LED status options for the Touch LED.  
LED Status On  
LED Status Off  
LED Status Blinking  
Contact Elo Support  
Contact Elo Support  
OK  
Step 1-Routing the Cables  
• The cables are routed through the cable management channel in the stand.  
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Step 2-Connecting the Video Cables  
Tilt the screen up and back to access the connection ports.  
Connect the 15-pin video cable (the ferrite bead end), the 24-pin DVI-D  
cable, the RCA or the S-Video cable to the video port on your PC.  
Connect the other end of the video cable to the video connector on your  
touchmonitor by routing the cable through the hole in the stand.  
Secure the cable to your touchmonitor and PC by turning the screws on  
the connector clockwise.  
Place the cable in the cable management clip.  
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Step 3-Connecting the Serial or USB Touchscreen Cable  
Connect the female end of the serial (RS-232) cable to the serial port on  
the back of your PC, or connect the USB touchscreen cable to the USB  
touchscreen connector on the back of your touchmonitor.  
Connect the male end of the cable to the serial touchscreen connector  
on your touchmonitor, or connect the other end of the USB touchscreen  
cable to your PC.  
Secure the cable to your touchmonitor and PC by turning the screws on  
the connector.  
Route the cable through the cable management clip.  
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Step 4-Connecting the Speaker Cable  
NOTE: The monitor is equipped with both AC and DC power connectors. The monitor is shipped  
with only an AC power cable.  
Depending on where you live, you will use either the European  
or US/Canadian power cable.  
Connect the female end of the power cable to the power port on  
the touchmonitor.  
Route the cable through the cable management clip.  
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NOTE: To protect your equipment against risk of damage from electrical surges in the power  
line, plug the touchmonitor’s power cord into a surge protector, and then connect the  
surge protector to a grounded AC electrical outlet.  
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Tilt Lock Function  
You are able to lock the monitor in a desired position.  
Pivot the monitor to the desired position.  
Rotate the knob one full turn clockwise to lock the monitor in position.  
Rotate the knob one full turn counter-clockwise to unlock the monitor  
from its position.  
Figure 2.3 Tilt Lock Function  
Optimizing the LCD Display  
To ensure the LCD display works well with your computer,  
configure the display mode of your graphic card to make it less  
than or equal to 1280 x 1024 resolution, and make sure the  
timing of the display mode is compatible with the LCD display.  
Refer to Appendix A for more information about resolution.  
Compatible video modes for your touchmonitor are listed in  
Appendix C.  
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VESA Mount on Your Touchmonitor  
Figure 2.4 Stand and Display Separation  
NOTE: The above drawing displays the VESA mounting interface after the removal of the  
mounting cover and base.  
NOTE: You will need a 3mm Hex Wrench for the following steps.  
Remove the four screws in order to separate the stand from the monitor  
(see Figure 2.4).  
Rotate the monitor 180° (ensuring the monitor will not be upside down  
when mounted in the position shown).  
Reinstall the four screws.  
Route the cables through the cutout (if applicable) and mount the  
monitor to the wall using the template in Figure 2.  
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Rear Mount Template  
Front Mount Template  
Remove the two screws holding the front cover to the stand  
(see Figure 3).  
Route the cables through the cutout (if applicable) and mount the  
monitor to a horizontal surface using the template on page 2-16.  
Reassemble the front cover.  
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Front Mount for Horizontal Surface  
The following companies provide VESA mounting devices compatible with  
your touchmonitor:  
Ergotron  
Innovative Office Products  
800-524-2744  
610-253-9554  
800-888-8458  
651-681-7600  
GCX  
MRI  
800-228-2555  
707-773-1100  
800-688-2414  
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Mounting the Base  
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Security  
You can protect your touchmonitor from theft by locking it with  
a Kensington Lock. See figure 2.5 for details.  
Figure 2.5 Kensington Cable Lock  
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Installing the Driver Software  
Elo TouchSystems provides driver software that allows your  
touchmonitor to work with your computer. Drivers are located  
on the enclosed CD-ROM for the following operating systems:  
Windows XP  
Windows 2000  
Windows Me  
Windows 98 SE  
Windows 98  
Windows 95  
Windows NT 4.0  
Additional drivers and driver information for other  
operating systems are available on the Elo TouchSystems  
web site at www.elotouch.com.  
Your Elo touchmonitor is plug-and-play compliant. Information  
on the video capabilities of your touchmonitor is sent to your  
video display adapter when Windows starts. If Windows detects  
your touchmonitor, follow the instructions on the screen to  
install a generic plug-and-play monitor.  
Refer to the appropriate following section for driver installation  
instructions.  
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Installing the Serial Touch Driver for Windows XP, Windows  
20001, Me, 95/98 and NT 4.0  
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to  
install the driver.  
1
Insert the Elo CD-ROM in your computer’s  
CD-ROM drive.  
If the AutoStart feature for your CD-ROM  
drive is active, the system automatically  
detects the CD and starts the setup program.  
2
Follow the directions on the screen to complete  
the driver setup for your version of Windows.  
If the AutoStart feature is not active:  
1
2
Click Start > Run.  
Click the Browse button to locate the  
EloCd.exe program on the CD-ROM.  
3
4
Click Open, then OK to run EloCd.exe.  
Follow the directions on the screen to complete  
the driver setup for your version of Windows.  
1.To install Windows 2000 and Windows XP, you must use the “update driver” method;  
you will not find a setup.exe file within the download.  
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Installing the Serial Touch Driver for MS-DOS and Windows 3.1  
You must have a DOS mouse driver (MOUSE.COM) installed for your  
mouse if you wish to continue using your mouse along with your  
touchmonitor in DOS.  
To install Windows 3.x and MS-DOS from Windows 95/98,  
follow the directions below:  
1
2
Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
From DOS, type d:\EloDos_W31 to change to the  
correct directory on the CD-ROM (your CD-ROM  
drive may be mapped to a different drive letter).  
3
4
Type install and press Enter to start the installation.  
Align the touchscreen.  
You must have already completed Steps 1 and 2 before proceeding.  
Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as  
necessary for additional installation information.  
To run the INSTALL program:  
1
2
3
Type INSTALL at the DOS prompt in the directory containing the  
driver install files.  
INSTALL asks you to select the software to install. Then choose  
d:\EloDos_W31 from the displayed list.  
INSTALL also asks you for the paths to use during installation, or  
you may use its defaults. INSTALL creates directories as necessary,  
and warns you if they exist.  
If you are updating your software, you may wish to specify the paths  
containing the earlier versions, and overwrite the obsolete files. All  
executable programs are upward compatible. For a list of differences from  
each previous version of the drivers, be sure to select “Differences from  
Previous Versions” during the installation process.  
INSTALL updates your AUTOEXEC.BAT file with the drivers you  
select. INSTALL makes a copy of your original AUTOEXEC.BAT  
file, called AUTOEXEC.OLD. If you already have Elo driver  
commands in your AUTOEXEC.BAT file, they will be commented  
out.  
When INSTALL is finished, it leaves a file called GO.BAT in the  
subdirectory you specified. GO loads the touchscreen driver, runs the  
calibration program ELOCALIB, and gives you some final instructions.  
If you are using Windows 3.1, you will also calibrate the touchscreen  
within Windows 3.1 with the Touchscreen Control Panel.  
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Installing the USB Touch Driver  
Installing the USB Touch Driver for Windows XP, Windows  
20002, Me and 98  
1
Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If Windows 98, Windows Me or Windows 2000 starts the Add New  
Hardware Wizard:  
2
3
Choose Next. Select “Search for the best driver for your device  
(Recommended)” and choose Next.  
When a list of search locations is displayed, place a checkmark on “Specify a  
location” and use Browse to select the \EloUSB directory on the Elo CD-  
ROM.  
4
5
Choose Next. Once the Elo TouchSystems USB touchscreen driver has been  
detected, choose Next again.  
You will see several files being copied. Insert your Windows 98 CD if  
prompted. Choose Finish.  
If Windows 98, Windows Me or Windows 2000 does not start the Add New  
Hardware Wizard:  
NOTE: For Windows 2000 you must have administrator access rights to install the driver.  
1
Insert the Elo CD-ROM in your computer’s CD-ROM drive. If  
the AutoStart feature for your CD-ROM drive is active, the  
system automatically detects the CD and starts the setup  
program.  
2
Follow the directions on the screen to complete the driver setup  
for your version of Windows.  
If the AutoStart feature is not active:  
1
1
Click Start > Run.  
Click the Browse button to locate the EloCd.exe program on  
the CD-ROM.  
2
3
Click Open, then OK to run EloCd.exe.  
Follow the directions on the screen to complete the driver setup  
for your version of Windows.  
2.To install Windows 2000 and Windows XP, you must use the “update  
driver” method; you will not find a setup.exe file within the download.  
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CHAPTER  
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will unlikely require adjustment. Variations in video  
output and application may require adjustments to your touchmonitor to  
optimize the quality of the display.  
For best performance, your touchmonitor should be operating in native  
resolution, that is 1280 x 1024 at 60-75 Hz. Use the Display control panel  
in Windows to choose 1280 x 1024 resolution.  
Operating in other resolutions will degrade video performance. For  
further information, please refer to Appendix A.  
All adjustments you make to the controls are automatically memorized.  
This feature saves you from having to reset your choices every time you  
unplug or power your touchmonitor off and on. If there is a power failure  
your touchmonitor settings will not default to the factory specifications.  
Using the On-Screen Display (OSD) Menus  
All adjustments are made by using the on-screen display (OSD) menus. All  
menu items can be selected by using the buttons on the side bezel.  
NOTE: OSD menu default is enabled.  
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Side Bezel Buttons  
Control  
Function  
MENU 1  
Menu  
Display or exit the OSD menus.  
1. Shortcut to speaker mute.  
2. Increase value of adjustment items.  
3. With menu on, toggles OSD options.  
2
Up/Toggle  
1. Shortcut to input select.  
Down/Toggle  
2. Decrease value of the adjustment items.  
3. With menu on, toggles OSD options.  
1. Shortcut to Auto Adjust in VGA mode only.  
2. Select- To select the adjustment items from the  
OSD menus.  
Enter Select item  
SELECT 4  
Power Switch  
Enable/Disable  
Switches the power on/off to your touchmonitor.  
5
1. Press the Up and Menu buttons at the same time  
and hold for two seconds to enable/disable the  
OSD functions. OSD menu default is enabled  
3. Press the Menu and Down buttons at the same  
time and hold for two seconds to enable/disable the  
power lock function. OSD menu default is enabled.  
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OSD Menu Function – Analog VGA Only  
Brightness  
Controls the brightness  
Auto Adjust  
Automatically selects the optional  
settings for image parameters  
(brightness, contrast, image position,  
phase, etc.)  
Contrast  
Controls the picture contrast  
OSD Language  
Selection of the OSD menu language:  
English, French, German, Spanish,  
Swedish, Finnish, Danish, Portuguese,  
Dutch and Japanese, Italian, and  
Polish.  
Color Adjust  
Controls the screen color.  
H-V Position  
Controls the horizontal and vertical  
position  
Miscellaneous  
Provides access to  
miscellaneous settings.  
Clock Phase  
Controls the horizontal fine adjustment  
Audio  
Source  
Toggle video source from Analog  
RGB, Digital, 3-video and  
composite video.  
Adjusts audio volume, bass,  
treble and sound off.  
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OSD Menu Function – DVI-I Only  
Brightness  
Controls the brightness  
OSD Language  
Selection of the OSD menu language:  
English, French, German, Spanish,  
Swedish, Finnish, Danish, Portuguese,  
Dutch and Japanese, Italian, and  
Polish.  
Contrast  
Audio  
Controls the picture contrast  
Adjusts audio volume, bass, treble  
and sound off.  
Miscellaneous  
Provides access to  
miscellaneous settings.  
Source  
Toggle video source from Analog  
RGB, Digital, 3-video and  
composite video.  
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CHAPTER  
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the  
following table. If the problem persists, please contact your local dealer or  
our service center.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
No image appears on  
screen.  
Check that all the I/O and power connectors are  
properly connected as described in Chapter 2.  
Make sure the pins of the connectors are not  
crooked or broken.  
Test power supply by trying different cables, a  
different wall outlet or plug another appliance  
into the outlet.  
Make certain the video cable is properly  
connected and that it is not damaged. Check for  
bent pins on the cable connectors.  
Ensure that your computer and video card are  
properly configured. (Consult video card  
documentation.)  
“Out of Range” display  
Check to see if the resolution of your computer  
is higher than that of the LCD display.  
Reconfigure the resolution of your computer to  
make it less than or equal to 1280 x 1024. See  
Appendix A for more information on resolution.  
Use “PHASE” to make an adjustment. Check  
and reconfigure the display mode of the vertical  
refresh rate of your graphic card to make it  
compatible with the LCD display.  
Image has vertical  
flickering line bars.  
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Image is unstable and  
flickering  
Use “CLOCK” to make an adjustment.  
Image is scrolling  
Make sure the VGA signal cable (or adapter) is  
well  
connected.  
Check and reconfigure the display mode of the  
vertical  
refresh rate of your graphic card to make it  
compatible with  
the LCD display.  
Touch doesn’t work  
Make sure cable is securely attached at both  
ends.  
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APPENDIX  
NATIVE RESOLUTION  
The native resolution of a monitor is the resolution level at which the LCD panel is designed  
to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the  
SXGA-19 inch size. In almost all cases, screen images look best when viewed at their native  
resolution. You can lower the resolution setting of a monitor but not increase it.  
Input Video  
19” LCD  
640x480 (VGA)  
Transforms input format to 1280 X 1024  
Transforms input format to 1280 X 1024  
Transforms input format to 1280 X 1024  
800x600 (SVGA)  
1024x768 (XGA)  
1280 X 1024 (SXGA)  
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the  
number of pixels vertically in the LCD. LCD resolution is usually represented by the following  
symbols:  
VGA  
640 X 480  
SVGA  
800 X 600  
XGA  
1024 X 768  
1280 X 1024  
1600 X 1200  
SXGA  
UXGA  
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels  
vertically. Input video is also represented by the same terms. XGA input video has a format of  
1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video  
input format match the native resolution of the panel, there is a one to one correspondence of  
mapping of input video pixels to LCD pixels. As an example, the pixel in column 45 and row  
26 of the input video is in column 45 and row 26 of the LCD. For the case when the input  
video is at a lower resolution than the native resolution of the LCD, the direct correspondence  
between the video pixels and the LCD pixels is lost. The LCD controller can compute the  
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correspondence between video pixels and LCD pixels using algorithms contained on its  
controller. The accuracy of the algorithms determines the fidelity of conversion of video pixels  
to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such  
as varying width characters.  
640x480  
VGA  
800x600  
SVGA  
1024x768  
XGA  
1280x1024  
SXGA  
1600x1200  
UXGA  
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APPENDIX  
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup and maintenance of  
your touchmonitor. Before setting up and powering on your new touchmonitor, read through  
this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).  
1 To reduce the risk of electric shock, follow all safety notices and never open the  
touchmonitor case.  
2 Turn off the product before cleaning  
3 Your new touchmonitor is equipped with a 3-wire, grounding power cord. The power  
cord plug will only fit into a grounded outlet. Do not attempt to fit the plug into an outlet  
that has not been configured for this purpose. Do not use a damaged power cord. Use only  
the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an  
unauthorized power cord may invalidate your warranty.  
4 The slots located on the sides and top of the touchmonitor case are for ventilation.  
Do not block or insert anything inside the ventilation slots.  
5 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your  
touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.  
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Care and Handling of Your Touchmonitor  
The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal  
level.  
To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet.  
The unit is not user serviceable. Remember to unplug the display unit from the power  
outlet before cleaning.  
Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use  
thinner or benzene, abrasive cleaners or compressed air.  
To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.  
Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified  
service technician check it before you power it on again.  
Do not wipe the screen with a cloth or sponge that could scratch the surface.  
To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe  
the touchscreen. Never apply the cleaner directly on the touchscreen  
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APPENDIX  
TECHNICAL  
SPECIFICATIONS  
Compatible Video Modes  
Your Elo Entuitive touchmonitor is compatible with the following  
standard video modes:  
Mode  
Resolution  
640 x 350  
640 x 400  
720 x 400  
640 x 480  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
800 x 600  
800 x 600  
1024 x 768  
1024 x 768  
1024 x 768  
H. Frequency (kHz)  
31.47  
V. Frequency (Hz)  
70.09  
IBM & VESA VGA  
IBM & VESA VGA  
IBM & VESA VGA  
IBM & VESA VGA  
IBM & VESA VGA  
IBM & VESA VGA  
VESA SVGA  
31.47  
70.09  
31.47  
70.09  
31.47  
59.94  
37.86  
72.81  
37.50  
75.00  
35.16  
56.25  
VESA SVGA  
37.88  
60.32  
VESA SVGA  
48.08  
72.19  
VESA SVGA  
46.88  
75.00  
VESA XGA  
48.36  
60.00  
VESA XGA  
56.48  
70.07  
VESA XGA  
60.02  
75.03  
Apple Macintosh LC 13” 640 x 480  
34.97  
66.61  
Apple Macintosh II 13”  
Apple Macintosh 16”  
Apple Macintosh 19”  
NEC FC-98 series  
640 x 480  
832 x 624  
1024 x 768  
640 x 400  
640 x 400  
35.00  
66.67  
49.73  
74.55  
60.24  
75.02  
24.83  
56.42  
NEC FC-98 series  
31.47  
70.01  
NEC FC-98 series  
VESA SXGA  
640 x 480  
1152 x 864  
31.47  
67.5  
59.94  
75  
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VESA SXGA  
VESA SXGA  
VESA SXGA  
1280x960  
1280x 1024  
1280x 1024  
60  
64  
80  
60  
60  
75  
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Touchmonitor Specifications  
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19 « LCD Touchmonitor (ET192XL-XXWA-1)  
Dimensions  
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Elo Entuitive Touchmonitor User Guide  
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Aft tilt 90˚ from vertical  
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REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the  
manufacturer’s label. Connection to a different power source than those specified herein will likely result in  
improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this  
equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.  
C) This equipment is provided with a detachable power cord which has an integral safety ground wire intended  
for connection to a grounded safety outlet.  
1) Do not substitute the cord with other than the provided approved type. Under no circumstances use an  
adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.  
2) The equipment requires the use of the ground wire as a part of the safety certification, modification or  
misuse can provide a shock hazard that can result in serious injury or death.  
3) Contact a qualified electrician or the manufacturer if there are questions about the installation prior to  
connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found to comply with the limits for  
a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications.  
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from  
digital apparatus as established by the Radio Interference Regulations of Industrie Canada.  
C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling  
provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or  
CE Mark Certification for emissions or immunity as required by the following standards:  
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label  
which means that the equipment has been tested to the following Directives and Standards:  
This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC  
indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in  
European Standard EN 60 950.  
D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not  
installed and used according to this manual the equipment may cause interference with radio and television  
communications. There is, however, no guarantee that interference will not occur in any particular installation due to  
site-specific factors.  
1) In order to meet emission and immunity requirements, the user must observe the following:  
a) Use only the provided I/O cables to connect this digital device with any computer.  
b) To ensure compliance, use only the provided manufacturer’s approved line cord.  
c) The user is cautioned that changes or modifications to the equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate the equipment.  
2) If this equipment appears to cause interference with radio or television reception, or any other device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to correct the interference by using  
one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected receiver.  
Elo Entuitive Touchmonitor User Guide  
47  
 
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on  
different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O  
cables are a potential source of high RF emission levels.)  
vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs.  
(Removing or cutting the line cord ground may increase RF emission levels and may also present a  
lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.  
Elo Entuitive Touchmonitor User Guide  
48  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller  
warrants to Buyer that the Product shall be free of defects in materials and workmanship.  
The warranty for the touchmonitors and components of the product is 1 year.  
Seller makes no warranty regarding the model life of components. Seller’s suppliers may  
at any time and from time to time make changes in the components delivered as Products  
or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty  
(30) days after discovery) of the failure of any Product to conform to the warranty set forth  
above; shall describe in commercially reasonable detail in such notice the symptoms  
associated with such failure; and shall provide to Seller the opportunity to inspect such  
Products as installed, if possible. The notice must be received by Seller during the Warranty  
Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30)  
days after submitting such notice, Buyer shall package the allegedly defective Product in its  
original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s  
expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and verification by  
Seller that the Product fails to meet the warranty set forth above, Seller shall correct such  
failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the  
Product. Such modification, repair, or replacement and the return shipment of the Product  
with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of  
loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for  
transportation cost incurred for Product returned but not found by Seller to be defective.  
Modification or repair, of Products may, at Seller’s option, take place either at Seller’s  
facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to  
conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to  
Buyer or credit to Buyer’s account the purchase price of the Product less depreciation  
calculated on a straight-line basis over Seller’s stated Warranty Period.  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH  
OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE,  
SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE  
OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY  
PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR  
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY  
OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS  
OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER  
THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF  
THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF  
PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR  
ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from  
all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and  
of any system design or drawing and (ii) determining the compliance of Buyer’s use of the  
Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full  
responsibility for all warranty and other claims relating to or arising from Buyer’s products,  
which include or incorporate Products or components manufactured or supplied by Seller.  
Buyer is solely responsible for any and all representations and warranties regarding the  
Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless  
from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees)  
attributable to Buyer’s products or representations or warranties concerning same.  
Elo Entuitive Touchmonitor User Guide  
49  
 
Elo Entuitive Touchmonitor User Guide  
50  

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