Elo TouchSystems 1727L User Manual

Elo Entuitive Touchmonitor  
User Guide  
For 17" LCD Desktop Touchmonitors  
1725L/1727L Series  
Revision C  
Copyright © 2005 Elo TouchSystems Inc. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or  
translated into any language or computer language, in any form or by any means, including, but not limit-  
ed to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of  
Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems makes no  
representations or warranties with respect to the contents hereof, and specifically disclaims any implied  
warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to  
revise this publication and to make changes from time to time in the content hereof without obligation  
of Elo TouchSystems to notify any person of such revisions or changes.  
TrademarkAcknowledgments  
IntelliTouch, iTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo  
TouchSystems Inc.  
Other product names mentioned herein may be trademarks or registered trademarks of their respective  
companies. Elo TouchSystems claims no interest in trademarks other than its own.  
Table of Contents  
Chapter 1  
Chapter 4  
Introduction  
1
Trouble shooting  
23  
Solutions to Common Problems ..................................... 23  
Precautions ...................................................................... 1  
About the Product ............................................................ 1  
Appendix A  
Chapter 2  
Native Resolution  
25  
27  
Installation and Setup  
3
Unpacking Your Touchmonitor......................................... 3  
Product Overview ............................................................ 4  
Main Unit ...................................................................... 4  
Rear View ..................................................................... 4  
Side View...................................................................... 5  
Bae Bottom View .......................................................... 5  
Touch Interference Connection ........................................ 6  
STEP 1-Routing the cables .......................................... 7  
STEP 2-Connecting the Video Cable ........................... 8  
STEP 3-Connecting the Serial or USB  
Appendix B  
Touchmonitor Safety  
Care and Handling of your Touchmonitor....................... 28  
Appendix C  
Technical Specifications  
29  
Compatible Video Modes ............................................... 29  
Touchmonitor Specifications .......................................... 30  
17" LCD Touchmonitor (ET 172XL-XXWF-X)  
Touchscreen cable or both Serial and USB cable ........ 9  
STEP 4-Connecting the speaker Cable ..................... 10  
STEP 5-Connecting the Power Cable ........................ 11  
Optimizing the LCD Display ........................................... 12  
VESA Mount on Your Touchmonitor .............................. 12  
Accessing the VESA Mounting Interface ................... 13  
Mounting the base ...................................................... 13  
Installing the Drive Software .......................................... 14  
Installing the Serial Touch Driver ................................ 15  
Installing the Serial Touch Driver for Windows XP,  
Dimensions .................................................................... 35  
Regulatory Information  
Warranty  
37  
40  
43  
Index  
2000, Me, 95/98 and NT 4.0 .................................... 15  
Installing the Serial Touch Driver for MS-DOS and  
Windows 3.1 ........................................................... 16  
Installing the USB Touch Driver ................................. 17  
Installing the USB Touch Driver for Windows XP,  
2000, Me and 98 ..................................................... 17  
Chapter 3  
Operation  
19  
About Touchmonitor Adjustments .................................. 19  
Using the On-Screen Display (OSD) Menus ................. 19  
Side Bezel Buttons ......................................................... 20  
OSD Menu Function ...................................................... 21  
C H A P T E R  
1
INTRODUCTION  
Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touch-  
monitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD  
display design. This combination of features creates a natural flow of information between a user and  
your touchmonitor.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize  
the life of your unit. SeeAppendix B for more information on touchmonitor safety.  
About the Product  
Your LCDDesktop Touchmonitor is a 17.0” SXGATFT color display with the following features:  
Direct analog RGB orDigital RGB input  
17.0” diagonal screen size  
16.2M color (6 bit + FRC)  
1280 x 1024 resolution  
SXGA/XGA/SVGA/VGA/VESA/Mac compatible  
31.5kHz~80kHz horizontal scan  
56.3~75Hz refresh rate  
1-1  
Auto adjustment capability  
High quality full screen re-scaling  
Multilingual OSDmenus in five languages: English, French,German, Spanish and Japanese.  
Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.)  
Built in speakers with volume control through OSD  
Patented touch technology of Elo TouchSystems  
VESADDC 1/2B data communication  
VESADPMS power saving  
Standard with minimum 95 angle of tilt  
Cable management device  
VESAflat panel monitor physical mounting interface (Both of 75 & 100mm)  
OSDand Power button lockouts  
Wall mountable with existing stand  
M5 threaded holes on bottom of stand for securing to desk or other surface, i.e. table top  
Cable strain reliefs for all cables  
For full Product Specifications refer toAppendix C.  
1-2 Elo Entuitive Touchmonitor User Guide  
C H A P T E R  
2
INSTALLATION AND SETUP  
This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems  
driver software.  
Unpacking Your Touchmonitor  
Check that the following 10 items are present and in good condition:  
USB Cable  
(optional)  
Serial touchscreen  
cable(optional)  
LCD Display  
Speaker cable  
Video cable  
Monitor power cable  
(US/Canada)  
Quick Install Guide  
DVI-D video cable  
CD  
Software  
European monitor  
power cable  
Adapter  
User Guide-on CD,  
Quick Install Guide and software CD  
2-3  
Product Overview  
Main Unit  
LCD Display  
Stand  
Rear View  
2-4 Elo Entuitive Touchmonitor User Guide  
Side View  
User Controls  
Base Bottom View  
Key hole for M5 screw  
4X thread M5x0.8  
2-5  
Touch Interface Connection  
Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232)  
cable or USB cable. (For Wi ndows 98, 2000, Me and XP systems only.)  
To set up this display, please refer to the following figures and procedures:  
Serial or USB or both Serial and USB Connection  
The following illustrations guide you step by step in connecting your touchmonitor using a serial or  
USB or both Serial and USB cable connection.  
When both serial and USB cable are connected with PC and touchscreen at the same time, the touch  
function is based on USB connection.  
CAUTION  
Before connecting the cables to your touchmonitor and PC, be sure that the computer and  
the touchmonitor are turned off.  
2-6 Elo Entuitive Touchmonitor User Guide  
STEP 1-Routing the Cables  
Feed the cables through the cable port holes. Do not remove the rear cover.  
2-7  
STEP 2-Connecting the Video Cable  
CONNECTIONS ON UNDERSIDE  
VIDEO PORT  
FEMALE 15-PIN  
VIDEO CONNECTOR  
VIDEO CABLE  
Tilt the screen up and back to access the connection ports.  
Connect the 15-pin video cable (the ferrite bead end) or 24-pinDVI-Dcable to the video port  
on your PC.  
Connect the other end of the video cable to the video connector on your touchmonitor.  
Secure the cable to your touchmonitor and PC by turning the screws on the connector  
clockwise.  
2-8 Elo Entuitive Touchmonitor User Guide  
STEP 3-Connecting the Serial or USB or both Serial and USB  
Touchscreen Cable  
CONNECTORS ON THE UNDERSIDE  
FEMALE 9-PIN SERIAL  
TOUCHSCREEN CONNECTOR  
SERIAL TOUCHSCREEN CABLE  
Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect  
the USB touchscreen cable to the USB touchscreen connector on the back of your  
touchmonitor.  
Connect the male end of the cable to the serial touchscreen connector on your  
touchmonitor, or connect the other end of the USB touchscreen cable to your PC.  
Secure the cable to your touchmonitor and PC by turning the screws on the connector.  
When both serial and USB cable are connected with PC and touchscreen at the same time,  
the touch function is based on USB connection.  
2-9  
STEP 4-Connecting the Speaker Cable  
CONNECTIONS ON UNDERSIDE  
SPEAKER  
PORT  
SPEAKER CABLE  
Note:  
If you do not wish to connect the speaker cable, go to step 5.  
Connect the light blue end of the speaker cable to the light blue speaker port to the monitor (audio  
in).  
Connect the lime (light green) end of the speaker cable to the lime speaker port on the computer  
(audio out)  
2-10 Elo Entuitive Touchmonitor User Guide  
STEP 5-Connecting the Power Cable  
CONNECTIONS ON UNDERSIDE  
POWER  
POWER CABLE  
Depending on where you live, you will use either the European or US/Canadian power cable.  
Connect the female end of the power cable to the Brick power supply.  
Connect the Brick power cable into the power port on the touchmonitor.  
Route the cable through the cable management channel.  
NOTE: To protect your equipment against risk of damage from electrical surges in the power line,  
plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector  
to a grounded AC electrical outlet.  
2-11  
Optimizing LCD Display  
To ensure the LCDdisplay works well with your computer, configure the display mode of your graphic  
card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of the display  
mode is compatible with the LCDdisplay. Refer toAppendixAfor more information about resolution.  
Compatible video modes for your touchmonitor are listed inAppendix C.  
VESA Mounting Interface  
Your touchmonitor conforms to the VESAFlat Panel Monitor Physical Mounting Interface (FPMPMITM)  
Standard which defines a physical mounting interface for flat panel monitors, and corresponding stan-  
dards for flat panel monitor mounting devices, such as wall and table arms. The VESAmounting interface  
is located on the back of your touchmonitor and is shipped pre-connected to the base.  
com/products/displcds.asp and under Mode, click on Elo Entuitive 1725L/1727L. Click on drawing  
MS500378.  
Note:  
The above drawing displays the VESA mounting interface after the removal of the mounting cover and  
base.  
2-12 Elo Entuitive Touchmonitor User Guide  
Accessing the VESA Mounting Interface  
If you want to convert your desktop monitor to a wall mount or kiosk monitor, follow the steps below to  
access the VESAmounting interface.  
Note:  
You will need a screwdriver for the following steps:  
1
2
Remove the back cover of the stand by pulling forward on the bottom cut-out.  
Carefully lay the monitor face down.At the top of the mounting screw cover there are two slots.  
With a screwdriver, pry open the mounting screw cover. The cover fit is tight so remove it carefully.  
When you remove he mounting screw cover, you will see four screws. Remove the screws to mount  
your monitor. Refer to the drawing on page 18.  
3
The following companies provide VESAmounting devices compatible with your touchmonitor:  
Ergotron  
Innovative Office Products  
800-524-2744  
800-888-8458  
651-681-7600  
GCX  
610-253-9554  
MRI  
800-228-2555  
707-773-1100  
800-688-2414  
Mounting the Base  
You can also mount your touchmonitor by using the keyholes in the base of the stand. These keyholes  
provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface.  
Please refer toAppendix C for location and dimension of the mounting holes.  
2-13  
Installing the Driver Software  
Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer.  
Drivers are located on the enclosed CD-ROM for the following operating systems:  
• Windows XP  
• Windows 2000  
• Windows Me  
• Windows 98  
• Windows 95  
• WindowsNT 4.0  
Additional drivers and driver information for other operating systems are available on the Elo Touch-  
Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touch-  
monitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor,  
follow the instructions on the screen to install a generic plug-and-play monitor.  
Refer to the appropriate following section for driver installation instructions.  
2-14 Elo Entuitive Touchmonitor User Guide  
Installing the Serial Touch Driver  
Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/  
98 and NT 4.0  
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.  
1
2
Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If theAutoStart feature for your CD-ROM drive is active, the system automatically detects the  
CDand starts the setup program.  
3
4
5
6
7
8
Follow the directions on the screen to complete the driver setup for your version of Windows.  
If theAutoStart feature is not active:  
Click Start > Run.  
Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
Click Open, then OK to run EloCd.exe.  
Follow the directions on the screen to complete the driver setup for your version of Windows.  
To install Windows 2000 and Windows XP, you must use the "update driver" method;you will not find a  
setup.exe file within the download.  
2-15  
Installing the Serial Touch Driver for MS-DOS and Windows 3.1  
You must have aDOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue  
using your mouse along with your touchmonitor inDOS.  
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:  
1
2
Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your  
CD-ROM drive may be mapped to a different drive letter).  
3
4
Type install and press Enter to start the installation.  
Align the touchscreen.  
You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the  
EloDOS and WindowsDriverGuide as necessary for additional installation information.  
To run the INSTALLprogram:  
1
2
Type INSTALL at theDOS prompt in the directory containing the driver install files.  
INSTALLasks you to select the software to install. Then choose d:\EloDos_W31 from the  
displayed list.  
3
INSTALL also asks you for the paths to use during installation, or you may  
use its defaults. INSTALL creates directories as necessary, and warns you if  
they exist.  
If you are updating your software, you may wish to specify the paths containing the earlier versions, and  
overwrite the obsolete files. All executable programs are upward compatible. For a list of differences  
from each previous version of the drivers, be sure to select "Differences from Previous Versions" dur-  
ing the installation process.  
INSTALL updates yourAUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of  
your originalAUTOEXEC.BAT file, calledAUTOEXEC.OLD. If you already have Elo driver commands  
in yourAUTOEXEC.BAT file, they will be commented out.  
When INSTALL is finished, it leaves a file calledGO.BAT in the subdirectory you specified. GO loads  
the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.  
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the  
Touchscreen Control Panel.  
2-16 Elo Entuitive Touchmonitor User Guide  
Installing the USB Touch Driver  
Installing the USB Touch Driver for Windows XP, Windows 2000,  
Me and 98  
1
2
3
4
5
Insert the Elo CD-ROM in your computer’s CD-ROM drive.If Windows 98, Windows Me or  
Windows 2000 starts theAddNew Hardware Wizard:  
Choose Next. Select “Search for the best driver for your device (Recommended)” and choose  
Next.  
When a list of search locations is displayed, place a checkmark on “Specify a location” and use  
Browse to select the \EloUSB directory on the Elo CD-ROM.  
Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose  
Next again.  
You will see several files being copied. Insert your Windows 98 CDif prompted. Choose Finish.  
If Windows 98, Windows Me or Windows 2000 does not start theAddNew Hardware Wizard:  
NOTE: For Windows 2000 you must have administrator access rights to install the driver.  
1
Insert the Elo CD-ROM in your computer’s CD-ROM drive. If theAutoStart feature for your  
CD-ROM drive is active, the system automatically detects the CDand starts the setup program.  
Follow the directions on the screen to complete the driver setup for your version of Windows.  
2
If theAutoStart feature is not active:  
1
2
3
4
Click Start > Run.  
Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
Click Open, then OK to run EloCd.exe.  
Follow the directions on the screen to complete the driver setup for your version of Windows.  
To install Windows 2000 and Windows XP, you must use the "update driver” method;  
you will not find a setup.exe file within the download.  
2-17  
2-18 Elo Entuitive Touchmonitor User Guide  
C H A P T E R  
3
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will unlikely require adjustment. Variations in video output and application may re-  
quire adjustments to your touchmonitor to optimize the quality of the display.  
For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024  
at 80k-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.  
Operating in other resolutions will degrade video performance. For further information, please refer to  
AppendixA.  
All adjustments you make to the controls are automatically memorized. This feature saves you from  
having to reset your choices every time you unplug or power your touchmonitor off and on. If there is a  
power failure your touchmonitor settings will not default to the factory specifications.  
Using the On-Screen Display (OSD) Menus  
All adjustments are made by using the on-screen display (OSD) menus.All menu items can be selected  
by using the buttons on the Remote OSD key.  
NOTE: OSD menu default is enabled.  
3-19  
Side Bezel Buttons  
1
2
3
4
5
Control  
Menu  
Function  
1
2
MENU  
Up  
Display/Exits the OSD menus.  
1.Adjust contrast of the OSD.  
2. Increase value of the adjustment item.  
3. Select item clockwise.  
Brightness/  
Plus/Clockwise  
3
4
5
Down  
Minus  
1. Adjust audio volume of the OSD.  
2.Decrease value of the adjustment item.  
Counter-clockwise 3. Select item counter-clockwise.  
Enter Select item Select- To select the adjustment items from the OSD  
AUTO/SEL  
menus.Auto- To activate the “AutoAdjustment”  
function to obtain an optimum image.  
the power of your touchmonitor.  
Power Switch Switches on/off  
Enable/Disable  
1. Press the Menu and  
buttons at the same time  
and hold for two seconds to enable/disable the OSD  
functions. OSDmenu default is enabled.  
2. Press the Menu and  
buttons at the same time  
and hold for two seconds to enable/disable the power  
lock function.  
3-20 Elo Entuitive Touchmonitor User Guide  
OSD Menu Function  
RGB  
CONTRAST  
A A  
Function  
Contrast  
Symbol  
Process  
Controls the picture contrast  
Brightness  
Controls the picture brightness.  
Left/Right  
Up/Down  
Controls the horizontal position.  
Controls the vertical position.  
Recall defaults  
Recall factory settings of the image parameters.  
In this menu you can select one of the default color temperatures (9300oK,  
6500oK, 5500oK, 7500oK ) Press the OSD button Up and Down or set  
color values individually using the "USER" option. To define the color  
values individually, select the "USER" option.You can switch between the  
setting options for R/G/B (red, green and blue foreground) using the OSD  
direction button. Select and specify the desired value by using the OSD  
button.  
RGB  
Color Temperature  
3-21  
EXIT  
Adjust audio volume of the OSD menu.  
Adjusts csharpness.  
A A  
Sharpness  
Phase  
Controls the vertical and horizontal fine tuning.  
Controls the horizontal image size.  
Clock  
OSD Left/Right  
OSD Up/Down  
Adjusts the horizontal position of the OSD menu.  
Adjusts the vertical position of the OSD menu.  
OSDTimeout  
AutoAdjust  
Determines how long (in seconds) the OSD menu waits before  
closing automatically after no action has been performed.  
Automatically selects the optional settings for image parameters  
(brightness, contrast, image position, phase etc).Display the current  
graphic mode.  
Language  
Selection of the OSDmenu language: English, French,German,  
Spanish, Japanese.  
DSUBAnalog/  
Select the connection for the display.DSUBAnalog(15-pin connector)  
orDVIDigitalDVIDigital (24-pin connector). In this way you can  
connect your monitor to 2 computers (by simultaneously using both  
connectors) and switch between displays.  
3-22 Elo Entuitive Touchmonitor User Guide  
C H A P T E R  
4
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem  
persists, please contact your local dealer or our service center.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
No image appears on screen.  
Check that all the I/O and power connectors are properly  
connected as described in Chapter 2.  
Make sure the pins of the connectors are not crooked or  
broken.  
Test power supply by trying different cables, a different  
wall outlet or plug another appliance into the outlet.  
Make certain the video cable is properly connected and that  
it is not damaged. Check for bent pins on the cable connectors.  
Ensure that your computer and video card are properly  
configured. (Consult video card documentation.)  
Check to see if the resolution of your computer is higher  
than that of the LCDdisplay.  
“Out of Range” display  
Reconfigure the resolution of your computer to make it less  
than or equal to 1280 x 1024. See Appendix Afor more  
information on resolution.  
OSD/Power buttons don't respond  
See page 3-21 for OSDenable/disable.  
4-23  
Image has vertical flickering line bars.  
Use “Phase” to make an adjustment.  
Check and reconfigure the display mode of the vertical  
refresh rate of your graphic card to make it compatible  
with the LCD display.  
Image is unstable and flickering  
Image is scrolling  
Use “CLOCK” to make an adjustment.  
Make sure the VGAsignal cable (or adapter) is well  
connected.  
Check and reconfigure the display mode of the vertical  
refresh rate of your graphic card to make it compatible  
with the LCD display.  
Touch doesn’t work  
Make sure cable is securely attached at both ends.  
4-24 Elo Entuitive Touchmonitor User Guide  
A P P E N D I X  
A
NATIVE RESOLUTION  
The native resolution of a monitor is the resolution level at which the LCDpanel is designed to perform  
best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size.  
In almost all cases, screen images look best when viewed at their native resolution. You can lower the  
resolution setting of a monitor but not increase it.  
Input Video  
17" LCD  
640 x 480 (VGA)  
800 x 600 (SVGA)  
1024 x 768 (XGA)  
1280 x 1024 (SXGA)  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Displays inNative Resolution  
The native resolution of an LCDis the actual number of pixels horizontally in the LCDby the number of  
pixels vertically in the LCD. LCD resolution is usually represented by the following symbols:  
VGA  
640 x 480  
SVGA  
XGA  
800 x 600  
1024 x 768  
1280 x 1024  
1600 x 1200  
SXGA  
UXGA  
A-25  
As an example, a SVGAresolution LCDpanel has 800 pixels horizontally by 600 pixels vertically. Input  
video is also represented by the same terms. XGAinput video has a format of 1024 pixels horizontally  
by 768 pixels vertically. When the input pixels contained in the video input format match the native  
resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD  
pixels.As an example, the pixel in column 45 and row 26 of the input video is in column 45 and row 26  
of the LCD. For the case when the input video is at a lower resolution than the native resolution of the  
LCD, the direct correspondence between the video pixels and the LCDpixels is lost. The LCDcontrol-  
ler can compute the correspondence between video pixels and LCDpixels using algorithms contained  
on its controller. The accuracy of the algorithms determines the fidelity of conversion of video pixels  
to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such as  
varying width characters.  
A-26 Elo Entuitive Touchmonitor User Guide  
A P P E N D I X  
B
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup and maintenance of your  
touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual,  
especially Chapter 2 (Installation), and Chapter 3 (Operation).  
1. To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor  
case.  
2
3
Turn off the product before cleaning  
Your new touchmonitor is equipped with a 3-wire, grounding power cord. The power cord plug  
will only fit into a grounded outlet. Do not attempt to fit the plug into an outlet that has not been  
configured for this purpose. Do not use a damaged power cord. Use only the power cord that  
comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may  
invalidate your warranty.  
4
5
The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block  
or insert anything inside the ventilation slots.  
It is important that your touchmonitor remains dry. Do not pour liquid into or onto your  
touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.  
B-27  
Care and Handling of Your Touchmonitor  
The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level.  
• To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The  
unit is not user serviceable. Remember to unplug the display unit from the power outlet before  
cleaning.  
Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or  
benzene, abrasive cleaners or compressed air.  
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.  
Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified  
service technician check it before you power it on again.  
Do not wipe the screen with a cloth or sponge that could scratch the surface.  
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the  
touchscreen.Never apply the cleaner directly on the touchscreen  
B-28 Elo Entuitive Touchmonitor User Guide  
A P P E N D I X  
C
TECHNICAL SPECIFICATIONS  
Compatible Video Modes  
Your Elo Entuitive touchmonitor is compatible with the following standard video modes:  
Mode  
VGA  
Resolution  
720 x350  
H. Frequency (kHz)  
31,470  
31,470  
31,470  
35,000  
37,860  
37,500  
35,160  
37,880  
46,880  
48,080  
49,720  
48,360  
56,480  
60,020  
64,000  
80,000  
67,500  
60,000  
52,450  
V. Frequency (Hz)  
70  
70  
60  
66  
72  
75  
56  
60  
75  
72  
75  
60  
70  
75  
60  
75  
75  
60  
65  
VGA  
720 x 400  
640 x 480  
640 x 480  
640 x 480  
640 x 480  
800 x 600  
800 x 600  
800 x 600  
800 x 600  
832 x 624  
1024 x 768  
1024 x 768  
1024 x 768  
1280 x 1024  
1280 x 1024  
1152 x 864  
1280 x 960  
1024x768  
VGA  
MAC  
VESA  
VESA  
VESA  
VESA  
VESA  
VESA  
MAC  
VESA  
VESA  
VESA  
SXGA  
SXGA  
SXGA  
SXGA  
SUN  
C-29  
Touchmonitor Specifications  
Table C.1 17" LCDTouchmonitor (ET172XL-XXWF-1) Specifications  
Display Type  
Size  
Active matrix, thin film transistor  
(TFT), liquid crystal display  
17-inch diagonal  
338 x 270 mm useful screen area  
1280 x 1024  
Pixel Format  
Touchscreen  
0.125-inch IntelliTouch and  
AccuTouch, anti-glare  
IntelliTouch orAccuTouch  
Colors  
16.2 million with dithering, 6 bit per color data  
Non-Touch: 260 cd/m2(Typical) AccuTouch:213cd/m2(Typical)  
IntelliTouch:239cd/m2(Typical)  
SecureTouch:234cd/m2(Typica1)  
Display  
Brightness  
Surface Capacitive Touch:218cd/m2(Typica1)  
Back-light Lamp  
Life  
40,000 hours at 50% brightness  
typical  
Viewing Angle  
Horizontal Typical:-70o (looking up)/ 70o (looking down) at a CR>10 (-70~70)  
Vertical Typical:-60o (left)/67o (right) at a CR>10  
450:1 typical  
Contrast Ratio  
Display Response  
Time  
9 ms(tr)/ 16 ms(tf) Typical  
Environmental  
Operating Temp  
Storage Temp  
Humidity  
0o C to 40o C  
-20o C to +60o C  
80% non-condensingAT  
95% IT  
Mechanical  
Electrical  
Weight  
25 lbs. maximum approx. weight  
for IntelliTouch andAccuTouch  
See drawings on next page.  
VGA/SVGA/XGA/SXGAanalog or digital video  
MainAdapter: 100-240V~, 50/60Hz/  
LCD:11.4-19.95V , 12V 4Amax,  
Size  
Input Video  
Input Power  
19V  
8 ohms, 2 watt per speaker  
2.65A max.  
Speaker  
PowerDissipation  
Safety & EMC  
Universal  
Agencies  
UL, cULand Semko  
FCC-B, CE, VCCI, C-Tick, ICES-03, WEEE  
C-30 Elo Entuitive Touchmonitor User Guide  
Table C.2 IntelliTouch Touchmonitor Specifications  
Mechanical  
Positional Accuracy  
Standard deviation of error is less than 0.080 in. (2.03 mm).  
Equates to less than ±1%.  
TouchpointDensity  
TouchActivation  
Force  
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).  
Typically less than 3 ounces (85 grams).  
SurfaceDurability  
Expected Life  
Performance  
Surface durability is that of glass, Mohs’hardness rating of 7.  
No known wear-out mechanism, as there are no layers, coatings, or  
moving parts. IntelliTouch technology has been operationally tested to  
more than 50 million touches in one location without failure, using a  
stylus similar to a finger.  
Sealing  
Unit is sealed to protect against splashed liquids, dirt, and dust.  
Optical  
Light Transmission  
(perASTMD1003)  
Visual Resolution  
82%AccuTouch; 92% IntelliTouch Typical , 84% Surface Capacitive.  
All measurements made using USAF 1951 Resolution Chart, under  
30X magnification, with test unit located approximately  
1.5 in (38 mm) from surface of resolution chart.  
Clear surface: Excellent, with no noticeable degradation.  
Antiglare surface: 6:1 minimum.  
Gloss (perASTM  
D2457 using a 60-  
degree gloss meter)  
Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss units.  
C-31  
Environmental  
Chemical Resistance  
The active area of the touchscreen is resistant to all chemicals  
that do not affect glass, such as:  
Acetone  
Toluene  
Methyl ethyl ketone  
Isopropyl alcohol  
Methyl alcohol  
Ethyl acetate  
Ammonia-based glass cleaners  
Gasoline  
Kerosene  
Vinegar  
Electrostatic  
Meets Level 4 (15 kV air/8 kV contact discharges).  
Protection (per EN 61  
000-4-2, 1995)  
C-32 Elo Entuitive Touchmonitor User Guide  
Table C.3 AccuTouch Touchmonitor Specifications  
Mechanical  
Construction  
Top: Polyester with outside hard-surface coating with clear or  
antiglare finish.  
Inside: Transparent conductive coating.  
Bottom:Glass substrate with uniform resistive coating. Top and  
bottom layers separated by Elo-patented separator dots.  
Standard deviation of error is less than 0.080 in. (2.03 mm). This equates  
to less than ±1%.  
Positional Accuracy  
TouchpointDensity  
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).  
TouchActivation Force Typically less than 4 ounces (113 grams).  
SurfaceDurability  
Meets TaberAbrasion Test (ASTMD1044), CS-10F wheel, 500 g.  
Meets pencil hardness 3H.  
Expected Life  
Performance  
AccuTouch technology has been operationally tested to greater than  
35 million touches in one location without failure, using a stylus  
similar to a finger.  
Optical  
Light Transmission  
(perASTMD1003)  
Visual Resolution  
Typically 75% at 550-nm wavelength (visible light spectrum).  
All measurements made using USAF 1951 Resolution Chart, under 30  
X magnification, with test unit located approximately 1.5 in. (38 mm)  
from surface of resolution chart.  
Antiglare surface: 6:1 minimum.  
Haze (perASTMD1003) Antiglare surface: Less than 15%.  
Gloss (perASTM D2457) Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front  
surface.  
C-33  
17" LCD Touchmonitor (ET172XL-XXWF-X)Dimensions  
444mm [17.47"]  
359mm [14.14"]  
220mm [8.65"]  
C-34  
77mm [3.03"]  
10mm [0.39"]  
SeeDetailA  
244mm [9.62"]  
DetailA  
C-35 Elo Entuitive Touchmonitor User Guide  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current requirements  
indicated on the manufacturer¡¦s label. Connection to a different power source than those  
specified herein will likely result in improper operation, damage to the equipment or pose a fire  
hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazardous voltages  
generated by this equipment which constitute a safety hazard. Service should be provided only by  
a qualified service technician.  
C) This equipment is provided with a detachable power cord which has an integral safety ground  
wire intended for connection to a grounded safety outlet.  
1)Do not substitute the cord with other than the provided approved type. Under no circum  
stances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of  
the grounding wire.  
2) The equipment requires the use of the ground wire as a part of the safety certification,  
modification or misuse can provide a shock hazard that can result in serious injury or death.  
3) Contact a qualified electrician or the manufacturer if there are questions about the  
installation prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A)Notice to Users in the United States: This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy, and if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications.  
B)Notice to Users in Canada: This equipment complies with the Class B limits for radio noise  
emissions from digital apparatus as established by the Radio Interference Regulations of  
Industrie Canada.  
C)Notice to Users in the European Union: Use only the provided power cords and  
interconnecting cabling provided with the equipment. Substitution of provided cords and cabling  
may compromise electrical safety or CE Mark Certification for emissions or immunity as re  
quired by the following standards:  
36  
This Information Technology Equipment (ITE) is required to have a CE Mark on the  
manufacturer’s label which means that the equipment has been tested to the following  
Directives and Standards:  
This equipment has been tested to the requirements for the CE Mark as required by EMC  
Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low  
VoltageDirective 73/23/EEC as indicated in European Standard EN 60 950.  
D)General Information to all Users: This equipment generates, uses and can radiate radio  
frequency energy. If not installed and used according to this manual the equipment may cause  
interference with radio and television communications. There is, however, no guarantee that  
interference will not occur in any particular installation due to site-specific factors.  
1) In order to meet emission and immunity requirements, the user must observe the  
following:  
a) Use only the provided I/O cables to connect this digital device with any  
computer.  
b) To ensure compliance, use only the provided manufacturer’s approved line  
cord.  
c) The user is cautioned that changes or modifications to the equipment not expressly  
approved by the party responsible for compliance could void the user’s authority to  
operate the equipment.  
2) If this equipment appears to cause interference with radio or television reception, or any  
other device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to correct the  
interference by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected receiver.  
iii) Reorient the affected receiver¡¦s antenna.  
iv) Plug the digital device into a differentAC outlet so the digital device and  
the receiver are on different branch circuits.  
v)Disconnect and remove any I/O cables that the digital device does not use.  
(Unterminated I/O cables are a potential source of high RF emission levels.)  
vi) Plug the digital device into only a grounded outlet receptacle. Do not use  
AC adapter plugs. (Removing or cutting the line cord ground may increase RF  
emission levels and may also present a lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television  
technician.  
37 Elo Entuitive Touchmonitor User Guide  
6K70  
U
E141667  
US  
ITE  
L
C
ENERGY STAR  
LISTED  
B
I
P
E
C
A
R
A
R
A
G
N
E
I
N
N10051  
1352  
EN60950  
Te ste d To Comply  
With FCC Sta nda rds  
MPR II  
FOR HOME OR OFFICE USE  
“This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.  
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du  
Canada”  
“This application of this monitor is restricted tp special controlled luminous environment. This screen surface trend  
to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in  
front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to  
ISO9241-7.”  
38  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to  
Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the  
touchmonitors and components of the product is 3 years.  
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and  
from time to time make changes in the components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery)  
of the failure of any Product to conform to the warranty set forth above; shall describe in commercially  
reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller  
the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller  
during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within  
thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its  
original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that  
the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller¡¦s  
options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification,  
repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be  
at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product.  
Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by  
Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at  
Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to  
conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or  
credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-  
line basis over Seller¡¦s stated Warranty Period.  
39 Elo Entuitive Touchmonitor User Guide  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF  
WARRANTY. EXCEPT FORTHE EXPRESSWARRANTYSETFORTHABOVE, SELLERGRANTS  
NO OTHERWARRANTIES, EXPRESS OR IMPLIEDBYSTATUTE OR OTHERWISE, REGARDING  
THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR  
MERCHANTABILITY,THEIRNONINFRINGEMENT, OR OTHERWISE.NO EMPLOYEE OF SELL-  
ERORANYOTHERPARTYISAUTHORIZEDTOMAKEANYWARRANTYFORTHEGOODSOTH-  
ERTHANTHEWARRANTYSETFORTHHEREIN. SELLER’SLIABILITYUNDERTHEWARRANTY  
SHALLBE LIMITEDTOAREFUNDOFTHE PURCHASE PRICE OFTHE PRODUCT. INNO EVENT  
SHALLSELLER BE LIABLE FOR THE COSTOF PROCUREMENT OR INSTALLATION OF SUB-  
STITUTEGOODS BYBUYER OR FORANYSPECIAL, CONSEQUENTIAL, INDIRECT, OR INCI-  
DENTALDAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability  
relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design  
or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws,  
regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other  
claims relating to or arising from Buyer’s products, which include or incorporate Products or compo-  
nents manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and  
warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold  
Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees)  
attributable to Buyer’s products or representations or warranties concerning same.  
40  
INDEX  
G
Numerics  
Gloss, AccuTouch, 33  
Gloss, IntelliTouch, 31  
17" LCD Touchmonitor (ET172XL-XXWF-X) Dimensions, 35  
17" LCD Touchmonitor (ET172XL-XXWF-X) Specifications, 30  
H
A
Haze, AccuTouch, 33  
Hue, 22  
About the Product, 1  
About Touchmonitor Adjustments, 19  
Accessing the VESA Mounting Interface, 13  
AccuTouch Touchmonitor Specifications, 33  
Agencies, 30  
I
Image Information, 22  
Image problem, 23  
Analog Contrast, 21  
Image, scrolling, 24  
Auto Adjust, 22  
Image, unstable, 24  
Auto Contrast, 21  
Image, vertical flickering, 24  
Installation and Setup, 3  
B
Installing the Driver Software, 14  
Installing the Serial Touch Driver, 15  
Installing the Serial Touch Driver for MS-DOS andWindows 3.1, 16  
Installing the Serial Touch Driver for Windows XP, 2000,Me,  
95/98 and NT 4.0, 15  
Back-light Lamp Life, 30  
Balance, 22  
Base Bottom View, 5  
Bass, 22  
Brightness, 20,21  
Installing the USB Touch Driver, 17  
Installing the USB Touch Driver for Windows XP, 2000, Me  
and 98, 17  
IntelliTouch Touchmonitor Specifications, 31  
Introduction, 1  
C
Care and Handling of Your Touchmonitor, 28  
Chemical Resistance, IntelliTouch, 32  
Cleaning Your Touchmonitor, 28  
Clock, 22  
L
Colors Temperature, 21  
Light Transmission, AccuTouch, 33  
Light Transmission, IntelliTouch, 31  
Compatible Video Modes, 29  
Connecting the Power Cable, 11  
Connecting the Remote OSD Cable, 10  
Connecting the Serial or USB Touchscreen Cable, 9  
Connecting the Speaker Cable, 10  
Connecting the Video Cable, 8  
Construction, AccuTouch, 33  
Contrast, 21  
M
Main Unit, 4  
Mechanical, 30  
Mechanical, AccuTouch, 33  
Mechanical, IntelliTouch, 31  
Menu, 20  
Contrast Ratio, 30  
Mute/Minus Counter-clockwise, 20  
Mounting the Base, 13  
D
Display Brightness, 30  
Display Response Time, 30  
Display Type, 30  
N
Native Resolution, 25  
DSUB Analog/DVI Digital, 22  
O
Operation, 19  
E
Optical, AccuTouch, 33  
Optical, IntelliTouch, 31  
Optimizing the LCD Display, 12  
OSD Left/Right, 22  
OSD Menu Function, 21  
OSD Timeout, 22  
Electrical, 30  
Electrical Safety Information, 31  
Electrostatic Protection, IntelliTouch, 32  
Emissions and Immunity Information, 31  
Enable/Disable, 20  
Enter Select item, 20  
OSD Up/Down, 22  
Environmental, 30, 32  
OSD Power, Respond, 23  
Out of Range display, 23  
Expected Life Performance, AccuTouch, 33  
Expected Life Performance, IntelliTouch, 31  
I N D E X - 41  
P
W
Phase, 22  
Warranty, 41  
Pixel Format, 30  
Positional Accuracy, AccuTouch, 33  
Positional Accuracy, IntelliTouch, 31  
Power Switch, 26  
X
XGA, 25  
Precautions, 1  
Product Overview, 4  
R
Rear View, 4  
Recall Defaults, 21  
Regulatory Information, 37  
Routing the cables, 7  
S
Sealing, IntelliTouch, 31  
Serial or USB Connection, 6  
Sharpness, 22  
Side Bezel Buttons, 20  
Side View, 5  
Solutions to Common Problems, 23  
Speakers, 30  
Surface Durability, AccuTouch, 33  
Surface Durability, IntelliTouch, 31  
SVGA, 25  
SXGA, 25  
T
Technical Specifications, 29  
Touch Activation Force, AccuTouch, 33  
Touch Activation Force, IntelliTouch, 31  
Touch Interface Connection, 6  
Touch not working, 24  
Touchmonitor Safety, 27  
Touchmonitor Specifications, 30  
Touchpoint Density, AccuTouch, 33  
Touchpoint Density, IntelliTouch, 31  
Treble, 22  
Troubleshooting, 23  
U
Unpacking Your Touchmonitor, 3  
Using the On-Screen Display (OSD) Menus, 19  
Up/Down, 21  
UXGA, 25  
V
VESA Mount on Your Touchmonitor, 12  
VGA, 25  
Viewing Angle, 30  
Visual Resolution, AccuTouch, 33  
Visual Resolution, IntelliTouch, 31  
Volume, 22  
I N D E X - 42  
Check out Elo’s Web site!  
Get the latest...  
• Product information  
• Specifications  
• News on upcoming events  
• Press releases  
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Getting in Touch with Elo  
To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call  
the office nearest you:  
USA & Headquarters  
Elo TouchSystems, Inc.  
301 Constitution Drive,  
Menlo Park, CA 94025  
USA  
Germany  
Belgium  
Japan  
Elo TouchSystems GmbH & Co. KG  
Haidgraben 6  
Elo TouchSystems  
Diestsesteenweg 692  
B-3010 Kessel-Lo1-19-20  
Belgium  
Touch Panel Systems K.K  
Sun Homada Bldg. 2F  
Shin-Yokohama  
Kanagawa 222-0033  
Japan  
D-85521 Ottobrunn  
Germany  
(800) ELO-TOUCH(800-356-8682)  
Tel 650-361-4700  
Tel +49(89)60822-0  
Tel +32(16)35-2100  
Fax +32(16)35-2101  
Tel +81(45)478-2161  
Fax +81(45)478-2180  
Fax 650-361-4747  
Fax +49(89)60822-150  

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