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76331 KF-N
User manual
Ceramic glass hob
Contents
3
Contents
Operating Instructions
4
4
6
Safety instructions
Description of the Appliance
Cooking surface layout
Control panel layout
Touch Control sensor fields
Displays
6
6
7
8
8
Residual heat indicator
Operating the appliance
9
Switching the appliance on and off
Setting the heat setting
9
9
Switching the outside ring on and off
Locking/unlocking the control panel
Switching the STOP+GO function on and off
Using the automatic warm-up function
Using the child safety device
Using the timer
10
11
11
12
13
14
17
Automatic switch off
Tips on Cooking and Frying
18
Cookware
Energy saving
Examples of cooking applications
18
18
19
Cleaning and Care
What to do if …
Disposal
20
21
22
Installation Instructions
Safety instructions
Assembly
23
23
25
28
29
Rating Plate
Guarantee/Customer Service
Service
31
4
Operating Instructions
Operating Instructions
1 Safety instructions
Please comply with these instructions. If you do not, any damage resulting is not
covered by the warranty.
Correct use
• This appliance is not intended for use by children or other persons whose
physical, sensory or mental capabilities or lack of experience and knowledge
prevents them from using the appliance safely without supervision or instruc-
tion by a responsible person to ensure that they can use the appliance safely.
• Do not leave the appliance unattended during operation.
• This appliance should be used only for normal domestic cooking and frying of
food.
• The appliance must not be used as a work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials or fusi-
ble objects (e.g. plastic film, plastic, aluminium) on or near the appliance.
Children’s safety
• Small children must be kept away from the appliance.
• Only let bigger children work on the appliance under supervision.
• To avoid small children and pets unintentionally switching the appliance on,
we recommend activation of the child safety device.
General safety
• The appliance may only be installed and connected by trained, registered
service engineers.
• Built-in appliances may only be used after they have built in to suitable built-
in units and work surfaces that meet standards.
• In the event of faults with the appliance or damage to the glass ceramic
(cracks, scratches or splits), the appliance must be switched off and discon-
nected from the electrical supply, to prevent the possibility of an electric
shock.
• Repairs to the appliance must only be carried out by trained registered service
engineers.
Safety instructions
5
Safety during use
• Overheated fats and oils can ignite very quickly. Warning! Fire hazard!
• There is the risk of burns from the appliance if used carelessly.
• Remove stickers and film from the glass ceramic.
• Cables from electrical appliances must not touch the hot surface of the appli-
ance or hot cookware.
• Switch the cooking zones off after each use.
Safety when cleaning
• For cleaning, the appliance must be switched off and cooled down.
• For safety reasons, the cleaning of the appliance with steam jet or high-pres-
sure cleaning equipment is not permitted.
How to avoid damage to the appliance
• The glass ceramic can be damaged by objects falling onto it.
• The edge of the glass ceramic can be damaged by being knocked by the cook-
ware.
• Cookware made of cast iron, cast aluminium or with damaged bottoms can
scratch the glass ceramic if pushed across the surface.
• Objects that melt and things that boil over can burn onto the glass ceramic
and should be removed straightaway.
• To avoid damaging cookware and glass ceramics, do not allow saucepans or
frying pans to boil dry.
• Do not use the cooking zones with empty cookware or without cookware.
6
Description of the Appliance
Description of the Appliance
Cooking surface layout
Single cooking zone 1200 W
Multi-purpose zone 1500/2600 W
Triple cooking zone 800/1600/2300 W
Control panel
Single cooking zone 1200 W
Control panel layout
Multi-purpose zone
switch with pilot light
Cooking zone indicators
Timer function
Automatic warm-up
function Timer display
Child lock with
pilot light
STOP+GO
with pilot light
Heat setting indicator
Triple ring cooking zone
switch with pilot lights
Heat setting selection
Timer
On/Off
with power indicator
Description of the Appliance
7
Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions are con-
trolled by touching sensor fields and confirmed by displays and acoustic signals.
Touch the sensor fields from above, without covering other sensor fields.
Sensor field
On / Off
Function
To switch the appliance on and off
Locking control panel for children
Child lock
Stop+Go
To switch the Keep Warm setting on/
off
Triple ring switch
To switch outer rings
on and off
TIMER
Timer
Timer selection
Increase settings
Reduce settings
To increase Timer time
To reduce Timer time
Multi-purpose zone switch To switch the outside ring on and off
Automatic warm-up func- To switch automatic warm-up function
tion
on/off
Control bar
The control bar is a special Touch Control field.
The control bar is touched where the de-
sired heat setting is positioned. The heat
setting is shown in the display. Correct to
the left or the right, if necessary.
Do not release before the desired heat set-
ting is reached.
3
If the control bar is touched for longer
than 6 seconds, a signal sounds and the
appliance switches itself off.
8
Description of the Appliance
Displays
Display
Description
Cooking zone is switched off
/
Keep Warm setting
Heat settings
STOP+GO function / Keep Warm
setting is set
-
Heat setting is set
Automatic warm up
function
Automatic warm-up function is
activated
Fault
Malfunction has occurred
Cooking zone is still hot
Child safety device is engaged
Switch off is active.
Residual heat
Child safety device
Automatic switch off
Residual heat indicator
1
3
Warning! Risk of burns from residual heat. After being switched off, the cook-
ing zones need some time to cool down. Look at the residual heat indicator
.
Residual heat can be used for melting and keeping food warm.
Operating the appliance
9
Operating the appliance
Switching the appliance on and off
Control panel
Display
Pilot light
lights up
goes out
Switch on
Switch off
Touch for 1 second
Touch for 1 second
/
/ none
3
After switching on, within approx. 10 seconds a heat setting or a function must
be set, otherwise the appliance automatically switches itself off.
Setting the heat setting
Control bar
Display
To set the heat
setting
Touch the desired heat setting, if
necessary, correct to the left or the
right
to
/
To switch off
Touch 0
10 Operating the appliance
Switching the outside ring on and off
By switching the outside rings on or off, the effective heating surface can be
matched to the size of the cookware.
3
Before an outside ring can be switched on, the inside ring must be switched on.
Triple ring cooking
zone
Sensor field
Pilot light
To switch on the central Touch 1-2 seconds
ring
Second pilot light lights
up
To switch on the outer
ring
Touch for 1-2 seconds Third pilot light lights up
To switch off the outer Touch for 1-2 seconds Third pilot light goes out
ring
To switch off the central Touch for 1-2 seconds Second pilot light goes
ring
out
Multi-purpose zone
Sensor field
Touch 1-2 seconds
Pilot light
To switch on the outer
ring
Second pilot light lights
up
To switch off the outer Touch
ring
for 1-2 seconds Second pilot light goes
out
Operating the appliance 11
Locking/unlocking the control panel
The control panel, with the exception of the “On/Off” sensor field, can be locked
at any time in order to prevent the settings being changed e.g. by wiping over
the panel with a cloth.
Control panel
Touch
Display
(for 4 seconds)
previously set heat setting
Switch on
Switch off
Touch
3
When you switch the appliance off, the locking function is automatically
switched off.
Switching the STOP+GO function on and off
The STOP+GO function simultaneously switches all cooking zones that are
switched on to the keep warm setting and then back to the heat setting that
was previously set.
Control panel
To switch on Touch
Display
To switch off Touch
heat setting that was previously
set (not automatic warm up func-
tion)
3
3
Timer functions are not stopped by STOP+GO.
STOP+GO locks the whole control panel except the sensor field
.
12 Operating the appliance
Using the automatic warm-up function
All cooking zones are equipped with an automatic warm-up function. When set-
ting a heat setting using the automatic warm-up function, the cooking zone
switches to full power for a certain amount of time and then automatically
switches back to the heat setting set.
Step Control panel
Display
1.
2.
Touch
Move your finger down from to se-
lect the desired heat setting between after 5 seconds
/
,
.
and As long as is displayed,
the appliance works at full
power.
After the automatic warm
up is completed, the heat
setting
/
is dis-
played again.
The length of time that the automatic warm up function operates depends on
the heat setting selected.
Heat setting
Length of the automatic warm up
[min:sec]
1
2
3
4
5
6
7
8
9
1:00
1:40
2:40
4:50
5:30
6:30
8:10
10:10
12:20
2:30
10
11
12
13
14
2:30
3:30
4:30
---
Operating the appliance 13
Using the child safety device
The child safety device prevents unintentional use of the appliance.
Switching on the child safety device
Step
Control panel
Display/Signal
Display/Signal
1.
2.
Switch on appliance. (Do not set
a heat setting.)
Touch for 4 seconds
The child safety device is switched on.
Switching off the child safety device
Step
Control panel
1.
Switch on appliance. (Do not set
a heat setting.)
2.
3.
Touch for 4 seconds
Switch appliance off.
lights up
The child safety device is switched off.
3
3
The child safety device can only be switched on and off, if no heat setting is set.
Overriding the child safety device
The child safety device can be switched off in this way for a single cooking ses-
sion; it remains activated afterwards.
Step
Control panel
Switch appliance on
Display/Signal
1.
2.
Touch for 4 seconds
lights up
Until the appliance is next switched off, it can used as normal. After switching
off the appliance, the child safety device is active again.
After overriding the child safety device, a heat setting or a function must be set
within approx. 10 seconds, otherwise the appliance automatically switches itself
off.
14 Operating the appliance
Using the timer
Function
Condition
Outcome after the
time has elapsed
Automatic cut-out
a heat setting is set
acoustic signal
00flashes
Cooking zone switches
off
Countdown timer
cooking zones not in use
acoustic signal
00flashes
3
3
3
If just one countdown value is set you can change it only when the appliance is
switched on.
If a heat setting is set on this cooking zone in addition to a countdown timer,
the cooking zone is switched off after the time set has elapsed.
If a cooking zone is switched off, the timer function set is also switched off.
Selecting a cooking zone
Step
Control panel
Display
Pilot light of the first
1.
2.
3.
4.
Touch TIMER once
cooking zone flashes
Touch TIMER once
Touch TIMER once
Touch TIMER once
Pilot light of the second
cooking zone flashes
Pilot light of the third
cooking zone flashes
Pilot light of the fourth
cooking zone flashes
3
If other timer functions are set, after a few seconds the shortest remaining time
of all the timer functions is displayed and the corresponding pilot light flashes.
Operating the appliance 15
Setting the time
Step
1.
Control panel
Indicator
Select TIMER
cooking zone
Pilot light for the cooking zone selected
flashes
2.
Touch or
00to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Switching off the timer function
Step
1.
Control panel
Indicator
Select TIMER cook- Pilot light of cooking zone selected flashes
ing zone
Touch
faster
Time remaining is displayed
2.
The time remaining counts backwards to
00.
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step
1.
Control panel
Indicator
Select TIMER
cooking zone
Pilot light of the selected cooking zone
flashes faster
Time remaining is displayed
2.
Touch or
01to 99 minutes
After a few seconds, the pilot light flashes more slowly.
The time is set.
The time counts down.
16 Operating the appliance
Displaying the time remaining for a cooking zone
Step
1.
Control panel field
Display
TIMER Select
cooking zone
Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step
1.
Acoustic signal stops.
Control panel field
Acoustic signal
Touch TIMER
Acoustic signal to acknowledge.
Operating the appliance 17
Automatic switch off
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for a cook-
ing zone within approx. 10 seconds, the cooking surface automatically switch-
es itself off.
• If one or more sensor fields are covered by objects (a pan, cloths, etc.) for
longer than approx. 10 seconds, a signal sounds and the cooking surface
switches off automatically.
• If all cooking zones are switched off, the cooking surface automatically
switches itself off after approx. 10 seconds.
Control panel
• When the appliance is switched off, if one or more of the sensor fields on the
control panel are covered for more that 10 seconds, an acoustic signal sounds.
The acoustic signal switches itself off automatically when the sensor fields are
no longer covered.
Cooking zones
• If one of the cooking zones is not switched off after a certain time, or if the
heat setting is not modified, the relevant cooking zone switches off automati-
cally. is displayed. Before being used again, the cooking zone must be set to
.
Heat setting
1- 3
Switches off after
6 hours
4- 7
5 hours
8-9
4 hours
10-14
1.5 hours
18 Tips on Cooking and Frying
Tips on Cooking and Frying
3 Information on acrylamides
According to the latest scientific knowledge, intensive browning of food, espe-
cially in products containing starch, can constitute a health risk due to acryla-
mides. Therefore we recommend cooking at the lowest possible temperatures
and not browning foods too much.
Cookware
• You can recognise good cookware from the bottoms of the pans. The bottom
should be as thick and flat as possible.
• Cookware made of enamelled steel or with aluminium or copper bottoms can
leave discolorations on the glass ceramic surface which are difficult or impos-
sible to remove.
Energy saving
2
2
Always place cookware on the cooking
zone before it is switched on.
If possible, always place lids on the pans.
2
2
Switch cooking zones off before the end of
the cooking time, to take advantage of re-
sidual heat.
Bottom of pans and cooking zones should
be the same size.
Tips on Cooking and Frying 19
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
setting
Cooking-
process
Cooking
time
suitable for
Tips/Hints
0
1
Residual heat, Off position
Keeping
food warm
Keeping cooked foods warm as required
Cover
Hollandaise sauce,
melting butter, chocolate,
gelatine
Melting
5-25 mins.
Stir occasionally
Cook with lid on
1-3
Solidifying Fluffy omelettes, baked eggs 10-40 mins.
Simmering rice and milk-
Add at least twice as
much liquid as rice, stir
milk dishes part way
through cooking
Simmer-
ing on low
heat
based dishes
Heating up ready-cooked
meals
3-5
5-7
25-50 mins.
With vegetables add only
20-45 mins. a little liquid (a few table-
spoons)
Steaming
Braising
Steaming vegetables, fish
braising meat
Use only a little liquid, e.
Steaming potatoes
20-60 mins.
g.: max. ¼ l water for
750 g potatoes
7-9
Boiling
Cooking larger quantities of
food, stews and soups
Up to 3 l liquid plus in-
gredients
60-150 mins.
Frying escalopes, veal cor-
don bleu, cutlets, rissoles,
sausages, liver, roux, eggs,
pancakes, doughnuts
Gentle
Frying
Turn halfway through
cooking
9-12
12-13
14
Steady frying
Hash browns, loin steaks,
steaks, Flädle (pancakes for
garnishing soup)
Heavy
Frying
5-15 mins.
per pan
Turn halfway through
cooking
Boiling
Searing
Deep
Boiling large quantities of water, cooking pasta, searing meat (goulash,
pot roast), deep frying chips
frying
20 Cleaning and Care
Cleaning and Care
1
1
Take care! Risk of burns from residual heat.
Warning! Sharp objects and abrasive cleaning materials will damage the appli-
ance. Clean with water and washing up liquid.
1
Warning! Residues from cleaning agents will damage the appliance. Remove
residues with water and washing up liquid.
Cleaning the appliance after each use
1. Wipe the appliance with a damp cloth and a little washing up liquid.
2. Rub the appliance dry using a clean cloth.
Removing deposits
1. Place a scraper on the glass ceramic surface at an angle.
2. Remove residues by sliding the blade over the surface.
3. Wipe the appliance with a damp cloth and a little washing up liquid.
4. Rub the appliance dry using a clean cloth.
Remove
immedi- when the appliance has
Type of dirt
using
ately
cooled down
sugar, food containing sugar
plastics, tin foil
yes
yes
---
---
---
---
---
yes
yes
yes
a scraper*
limescale and water rings
fat splashes
cleaner for glass ceram-
ic or stainless steel*
shiny metallic discolouration
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialized shops
3
3
Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
Scratches or dark stains on the glass ceramic that cannot be removed do not
however affect the functioning of the appliance.
What to do if … 21
What to do if …
Problem
Possible cause
Remedy
The cooking zones will not
More than 10 seconds have
Switch the appliance on again.
switch on or are not function- passed since the appliance was
ing
switched on
The child safety device is
switched on
Deactivate the child safety de-
vice (See the section “Child
safety device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
Automatic switch off has been Remove any objects (pan,
triggered
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
There is water on the control Wipe the control panel
panel or the control panel is
covered with fat splashes
STOP+GO is activated
Switching off STOP+GO
Acoustic signal sounds when The control panel is wholly or Remove objects.
appliance is switched off partly covered by objects.
The residual heat indicator is The cooking zone was only on If the cooking zone is sup-
not displaying anything
for a short time and is there- posed to be hot, call the Cus-
fore not hot
tomer Service Department.
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic sig-
nal sounds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Do not place any objects on
the control panel
lights up
Automatic switch-off has
been triggered
Switch appliance off. Switch
appliance on again
and number are displayed Electronics fault
Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the cus-
tomer service department
If you are unable to remedy the problem by following the above sugges-
tions, please contact your local Service Force Centre.
1
3
Warning! Repairs to the appliance are only to be carried out by qualified service
engineers. Considerable danger to the user may result from improper repairs.
If the appliance has been operated incorrectly, the engineer's visit will be
chargeable, even during the warranty period.
22 Disposal
Disposal
2 Packaging material
The packaging materials are environmentally friendly and can be recycled. The
plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dis-
pose of the packaging materials in the appropriate container at the community
waste disposal facilities.
2 Old appliance
The symbol W on the product or on its packaging indicates that this product
may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equip-
ment. By ensuring this product is disposed of correctly, you will help prevent po-
tential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact your
local city office, your household waste disposal service or the shop where you
purchased the product.
Installation Instructions 23
Installation Instructions
1 Safety instructions
Warning! This must be read!
The laws, ordinances, directives and standards in force in the country of use are
to be followed (safety regulations, proper recycling in accordance with the regu-
lations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation, for example drawers
may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture using a
suitable sealant.
The sealant seals the appliance to the work top with no gap.
Avoid installing the appliance next to doors and under windows. Otherwise hot
cookware may be knocked off the rings when doors and windows are opened.
z
z
Risk of injury from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by installing correctly.
• The appliance must be connected to the electrical supply by a qualified elec-
trician.
Risk of injury from electrical current.
• Loose and inappropriate plug and socket connections can make the terminal
overheat.
• Have the clamping connections correctly installed by a qualified electrician.
• Use strain relief clamp on cable.
• In the event of single-phase or two-phase connection, the appropriate mains
cable of type H05BB-F Tmax 90°C(or higher) must be used.
• If this appliance’s mains cable is damaged, it must be replaced by a special ca-
ble (type H05BB-F Tmax 90°C; or higher). The latter is available from the Cus-
tomer Care Department.
A device must be provided in the electrical installation which allows the appli-
ance to be disconnected from the mains at all poles with a contact opening
width of at least 3 mm.
Suitable isolation devices include line protecting cut-outs, fuses (screw type fus-
es are to be removed from the holder), earth leakage trips and contactors.
24 Installation Instructions
Sticking on the seal
• Clean the worktop around the cut-out area.
• Stick the single-sided adhesive sealing tape provided on the underside of the
hob around the outside edge ensuring that it is not stretched. The two ends
of the tape should join in the middle of one side. After trimming the tape (al-
low it to overlap by 2-3 mm), press the two ends together.
Assembly 25
Assembly
26 Assembly
Assembly 27
28
Rating Plate
76331KF-N
55HBD56AO
949 592 900
7,3 kW
230 V
50 Hz
AEG-ELECTROLUX
Guarantee/Customer Service 29
Guarantee/Customer Service
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for
the period specified in the appliance guarantee or otherwise by law. If you move from one of these coun-
tries to another of the countries listed below the appliance guarantee will move with you subject to the fol-
lowing qualifications:
• The appliance guarantee starts from the date you first purchased the appliance which will be evidenced
by production of a valid purchase document issued by the seller of the appliance.
• The appliance guarantee is for the same period and to the same extent for labour and parts as exists in
your new country of residence for this particular model or range of appliances.
• The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred
to another user.
• The appliance is installed and used in accordance with instructions issued by Electrolux and is only used
within the home, i.e. is not used for commercial purposes.
• The appliance is installed in accordance with all relevant regulations in force within your new country of
residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
p
t
b
Albania
+35 5 4 261 450
Rr. Pjeter Bogdani Nr. 7 Tirane
Belgique/België/
Belgien
+32 2 363 04 44
Bergensesteenweg 719, 1502 Lembeek
Èeská republika
Danmark
+420 2 61 12 61 12
+45 70 11 74 00
+49 180 32 26 622
+37 2 66 50 030
Budìjovická 3, Praha 4, 140 21
Sjællandsgade 2, 7000 Fredericia
Muggenhofer Str. 135, 90429 Nürnberg
Mustamäe tee 24, 10621 Tallinn
Deutschland
Eesti
Carretera M-300, Km. 29,900
Alcalá de Henares Madrid
España
+34 902 11 63 88
+44 8705 929 929
France
Addington Way, Luton, Bedfordshire
LU4 9QQ
Great Britain
Hellas
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+385 1 63 23 338
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+39 (0) 434 558500
+37 17 84 59 34
+3702780607
4 Limnou Str., 54627 Thessaloniki
Slavonska avenija 3, 10000 Zagreb
Long Mile Road Dublin 12
Hrvatska
Ireland
Italia
C.so Lino Zanussi, 26 - 33080 Porcia (PN)
Kr. Barona iela 130/2, LV-1012, Riga
Žirmūnų 67, LT-09001 Vilnius
Latvija
Lithuania
Luxembourg
+352 42 431 301
Rue de Bitbourg, 7, L-1273 Hamm
H-1142 Budapest XIV,
Erzsébet királyné útja 87
Magyarország
+36 1 252 1773
30 Guarantee/Customer Service
p
t
b
Vennootsweg 1, 2404 CG -
Alphen aan den Rijn
Nederland
+31 17 24 68 300
Norge
+47 81 5 30 222
+43 18 66 400
Risløkkvn. 2 , 0508 Oslo
Herziggasse 9, 1230 Wien
ul. Kolejowa 5/7, Warszawa
Österreich
Polska
+48 22 43 47 300
Quinta da Fonte - Edificio Gonçalves Zarco
- Q 35
Portugal
Romania
+35 12 14 40 39 39
2774 - 518 Paço de Arcos
+40 21 451 20 30
+41 62 88 99 111
Str. Garii Progresului 2, S4, 040671 RO
Schweiz/Suisse/
Svizzera
Industriestrasse 10, CH-5506 Mägenwil
Electrolux Ljubljana d.o.o.
Gerbièeva 98, 1000 Ljubljana
Slovenija
+38 61 24 25 731
Electrolux Slovakia s.r.o., Electrolux
Domáce spotrebièe SK, Seberíniho 1, 821
03 Bratislava
Slovensko
+421 2 43 33 43 22
Suomi
Electrolux Service, S:t Göransgatan 143,
S-105 45 Stockholm
Sverige
+46 (0)771 76 76 76
Tarlabaþý caddesi no : 35 Taksim
Istanbul
Türkiye
Ðîññèÿ
Óêðà¿íà
+90 21 22 93 10 25
+7 495 937 7837
+380 44 586 20 60
129090 Ìîñêâà, Îëèìïèéñêèé ïðîñïåêò, 16,
ÁÖ „Îëèìïèê“
04074 Êè¿â, âóë.Àâòîçàâîäñüêà,
2a, ÁÖ „Àëêîí“
Service 31
Service
In the event of technical faults, please first check whether you can remedy the
problem yourself with the help of the operating instructions (section “What to
do if…”).
If you were not able to remedy the problem yourself, please contact the Cus-
tomer Care Department or one of our service partners.
In order to be able to assist you quickly, we
require the following information:
– Model description
– Product number (PNC)
– Serial number (S No.)
(for numbers see rating plate)
– Type of fault
– Any error messages displayed by the ap-
pliance
– three digit letter-number combination for glass ceramic
So that you have the necessary reference numbers from your appliance at hand,
we recommend that you write them in here:
Model description:
.....................................
.....................................
.....................................
PNC:
S No:
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