USER’S MANUAL
DoubleSight™ Dual 15” LCD Monitor
(Model: DS-15xx Series)
For the latest updates and more information, visit our website at
Trademarks
DoubleSight, DoubleSight Displays, the DoubleSight logo, and other DoubleSight trademarks are
the property of DoubleSight Displays, LLC and may be registered in the United States and/or other
countries.
Microsoft, Windows, and the Microsoft logo are trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries. Apple and Macintosh are trademarks or
registered trademarks of Apple Computer, Inc. in the United States and/or other countries. Energy
Star is a U.S. registered trademark. All other product names, logos, designs, or titles mentioned
within this manual may be trademarks of their respective owners.
Disclaimer
DOUBLESIGHT DISPLAYS, LLC MAKES NO WARRANTIES, EITHER EXPRESS OR
IMPLIED, REGARDING THIS MANUAL AND THE INFORMATION CONTAINED HEREIN.
DOUBLESIGHT DISPLAYS, LLC HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE
AND UNDER NO CIRCUMSTANCES SHALL DOUBLESIGHT DISPLAYS, LLC BE LIABLE
FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED
ON TORT, CONTACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH
THIS MANUAL, INFORMATION CONTAINED HEREIN, OR THE USE THEREOF.
Copyright © 2003-2004 DoubleSight Displays, LLC. All rights reserved. This manual may
not be copied, photocopied, reproduced, translated, or converted to any electronic form in
whole or in part without prior written consent of DoubleSight Displays, LLC.
DoubleSight Displays, LLC reserves the right to make any modification to this manual or the
information contained herein at any time without notice. DoubleSight Displays, LLC assumes no
responsibility for errors or omissions in this manual. For the latest modifications and more
information, visit our website at http://www.doublesight.com
.
Third Edition: January 2004
DoubleSight Displays, LLC
1440 North Harbor Blvd., Suite 305
Fullerton, CA 92835, U.S.A.
TEL: 1-877-TwoLCDs (1-877-896-5237) (U.S. only)
E-mail: [email protected]
Contents
Contents ......................................................... i
Notice to Users .............................................. 1
Important Safety Instructions ..................................... 1
Important Notices Regarding Power Cord...................... 1
For the United States and Canada............................ 2
For European Countries.......................................... 2
For The United Kingdom ......................................... 2
CE Conformity for Europe ....................................... 3
Additional Safety Information...................................... 4
Power Connection.................................................. 4
Installation and Maintenance................................... 4
Using the Tilt & Swivel ........................................... 5
Transporting the Monitor ........................................ 5
Introduction .................................................. 7
DoubleSight Features................................................. 7
A Clear View to Productivity .................................... 7
Cost-Effective Solution to Display Continuity ............. 7
”Smart Control” Technology.................................... 7
Stylish, Yet Sturdy Design ...................................... 8
Contents in the Box ................................................... 8
DoubleSight Monitor Overview..................................... 9
Front ................................................................... 9
Rear ...................................................................10
Side....................................................................10
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User’s Manual
Setting Up Your Monitor............................... 11
Connecting the Display to Base Stand .........................11
Connecting the Monitor to a Computer ........................12
Setting Up Computer Display Properties ......................15
For Microsoft Windows Users..................................15
For Apple Macintosh Users .....................................16
AUTO Setting.......................................................16
Removing Base Stand from the Display .......................17
Key Function Controls.................................. 19
Working with OSD Functions ......................................19
Source Select...........................................................20
Brightness...............................................................21
Contrast..................................................................22
Color ......................................................................22
User Mode ...........................................................23
Position...................................................................24
Image.....................................................................25
Misc Menu ...............................................................26
Reset..................................................................26
Language ............................................................26
OSD Position........................................................27
System Information..............................................27
Recommended Use ...................................... 29
Placement ...............................................................29
Ergonomics..............................................................30
Technical Information.................................. 31
Product Specifications (Model: DS-15xx) .....................31
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Contents
User’s Manual
Display................................................................31
Input Signals .......................................................31
Connections.........................................................31
User Controls.......................................................32
Power .................................................................32
Operating Conditions.............................................32
Physical Characteristics .........................................32
Application Video Timing............................................33
VESA Modes.........................................................33
IBM Modes...........................................................33
MAC Modes..........................................................34
Troubleshooting & Support.......................... 35
Warning Messages....................................................35
Troubleshooting Checklist..........................................36
Support Options .......................................................37
Returning for Repair Service ......................................38
Limited Warranty......................................... 39
Regulatory Information ............................... 43
FCC Compliance .......................................................43
User Information ..................................................44
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iv
Contents
Notice to Users
Important Safety Instructions
Please carefully read the following safety instructions as they are
designed to reduce the risk of electric shock, personal injury or
damage to the LCD monitor.
WARNING
This device must be operated with the original power supply, part
number: HJC HASU05F.
CAUTION: The socket-outlet should be installed near the equipment
and should be easily accessible.
CAUTION: Use a power cable that is properly grounded. Always use
the appropriate AC cord that is certified for the individual country.
Some examples are listed below:
USA ........... UL
Canada ...... CSA
Switzerland ...... SEV
Britain ............. BASE/BS
Germany .... VDE Japan .............. Electric Appliance Control Act
Important Notices Regarding Power Cord
The power cord set for this unit has been enclosed, was selected
according to the country of destination and must be used to prevent
electric shock. Use the following guidelines if it is necessary to
replace the original cord set, or if the cord set is not enclosed. The
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User’s Manual
female receptacle of the cord set must meet IEC-60320 requirements
and may look like (Figure A1 below):
For the United States and Canada
In the United States and Canada, the male plug is a NEMA5-15 style
(Figure A2), UL Listed, and CSA Labeled. For units that are mounted
on a desk or table, type SVT or SJT cord sets may be used. For units
that sit on the floor, only SJT type cord sets may be used. The cord
set must be selected according to the current rating for your unit.
Please consult the table below for the selection criteria for power
cords used in the United States and Canada.
Maximum Current Rating
Code Type Size of Conductors in Cord
of Unit
SJT
18 AWG
16 AWG
14 AWG
18 AWG
17 AWG
10 Amps
12 Amps
12 Amps
10 Amps
12 Amps
SVT
For European Countries
In Europe, you must use a cord set which is appropriate for the
receptacles in your country. The cord set is HAR-certified, and
includes a special mark that appears on the outer sheath or on the
insulation of one of the inner conductors.
For The United Kingdom
For your safety please read the following text carefully. If the fitted
molded plug is unsuitable for the socket outlet, then the plug should
be cut off and disposed of safely. There is a danger of severe
electrical shock if the cut off plug is inserted into an appropriate
socket. If a new plug is to be fitted, please observe the wiring code as
shown below. Please consult a qualified electrician if you have any
questions.
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Notice to Users
User’s Manual
WARNING
This appliance must be grounded.
IMPORTANT: The wires in the main lead are colored in accordance
with the following codes:
Green-and-Yellow: Grounded
Blue: Neutral
Brown: Live
If the colored wires of the main lead of this appliance do not
correspond with the colored markings identifying the terminals in
your plug, proceed as follows:
• The wire which is colored GREEN-AND-YELLOW must be
connected to the terminal in the plug which is marked by the
letter E or by the Earth symbol (for grounded) or colored GREEN
or GREEN-AND-YELLOW.
• The wire which is colored BLUE must be connected to the
terminal in the plug which is marked with the letter N or colored
BLACK. The wire which is colored BROWN must be connected
to the terminal in the plug which is marked with the letter L or
colored RED.
If you have any questions concerning the proper power cord to use,
please consult the dealer where you purchased the product.
CE Conformity for Europe
This device complies with the requirements of the
ECC directive 89/336/EEC as amended by 92/31/EEC
and 93/68/EEC Art.5 with regard to “Electromagnetic
Compatibility”, and 73/23/EEC as amended by
93/68/EEC Art.13 with regard to “Safety”.
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User’s Manual
Additional Safety Information
To prevent fire or shock hazards, do not expose this monitor to rain,
moisture or liquids. Use only a properly grounded plug and receptacle.
Do not use this unit’s polarized plug with an extension cord receptacle
or other outlet unless the prongs can be fully inserted.
DO NOT OPEN THE MONITOR. Opening or removing the monitor
covers may expose the user to dangerous shock hazards or other risks.
There are no user-serviceable parts inside. Refer all servicing needs
to an authorized reseller.
Power Connection
• Only use the correct power cord for your local voltage.
• Use an accessible outlet close to the monitor.
• Damage to the power cord may cause shock or fire.
• Do not bend the plug and wire nor place any heavy objects on the
power cord to avoid damage, electric shock or fire.
• Disconnect the monitor’s power cord from the power supply
outlet if:
- The cord becomes damaged or frayed
- The monitor has been dropped or damaged
- You will not use the monitor for an extended period
- A distinct change in performance indicates a need for
servicing
- During storms or lightening.
• All cables connected to this monitor must be shielded and
grounded. Operation with cables that are not shielded and
grounded may result in interference to radio and television
reception.
Installation and Maintenance
• Do not place the monitor on an unstable surface or table, or drop
the monitor while moving it.
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Notice to Users
User’s Manual
• Do not cover or block the ventilation ports on the rear of the
monitor to avoid breakdown or fire.
• Do not install the monitor near heat sources, such as radiators or
air ducts, or in locations exposed to direct sunlight, excessive dust,
mechanical vibration or shock.
• Do not place the monitor faced down to avoid damage to the
TFT-LCD surface.
• Do not clean the monitor using any abrasive materials or solvents,
such as alcohol or benzene. Clean the monitor cabinet, controls
and screen with a lint-free, non-abrasive cloth lightly moistened
with a mild detergent solution.
• Do not rub, touch or tap the surface of the screen with sharp or
abrasive items such as pens or screwdrivers to avoid scratching
the TFT-LCD surface.
• Do not insert objects of any kind into the monitor’s ventilation
slots to avoid touching dangerous voltage points, which can be
harmful or may cause electric shock, fire or equipment failure.
Using the Tilt & Swivel
Use the monitor’s tilt and swivel capability to adjust its vertical and
horizontal orientation to an appropriate position. To avoid damage,
do not force the display beyond its natural stop-position limits
(0~+20° for tilt; -45~+45° for swivel).
NOTE
Grip the top corners of the monitor with both hands and tilt to the
desired angle.
Transporting the Monitor
When transporting the monitor for repair or shipment, use the original
carton and packing materials.
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User’s Manual
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Notice to Users
Introduction
Congratulations on your purchase of DoubleSight, an innovative dual
LCD monitor. DoubleSight is designed to harness your information
and computing power utilizing unique multiple monitor technology
that will enhance your viewing and productivity experience!
By connecting two 15-inch LCD monitor panels side-by-side and
using a single “smart” base stand, DoubleSight gives you large
monitor real estate in a small footprint at a very affordable price!
DoubleSight Features
A Clear View to Productivity
DoubleSight seamlessly displays as much data as a single 20-inch
monitor! You can have an instantly clear view of your programs and
documents instead of time-consuming switching between windows.
DoubleSight gives you speedy reactions to managing several sources
of information—and boosts your overall productivity by
approximately 20 to 50 percent! It’s that easy!
Cost-Effective Solution to Display Continuity
Investment in a single, large CRT or expensive LCD monitor is not
always effective. DoubleSight is designed to eliminate the wasted
desktop space and excess electricity usage typical with CRT monitors.
The powerful combination of DoubleSight’s productivity gains and
cost savings can give you a quick return on investment within weeks!
”Smart Control” Technology
DoubleSight gives you easy one-stop access for controlling dual
displays! An intuitive menu-driven on-screen display lets you select
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User’s Manual
how you want to set up each LCD display. DoubleSight’s multi-
screen control technology and industrial design employ a single
controlling motherboard that seamlessly manages and adjusts the
display of multiple monitors. By simply distributing or replicating
signals to both display panels, you have the ability to display a
different window on each monitor panel at the same time, or stretch
windows across two monitors so you can see more information
without scrolling. Imagine how easy it would be to use one monitor
to do research on the Web, and summarize your data in a Word
document on the other monitor panel.
Stylish, Yet Sturdy Design
DoubleSight combines a stylish appearance with a unique, light yet
sturdy design that requires a minimum of desk space. Its simplified,
slim flat design lets you choose to install DoubleSight on a desk, wall-
mount it or hang it from an office cubicle!
Contents in the Box
Your new DoubleSight monitor box* should contain the following:
• DoubleSight DS-15xx Dual LCD monitor
• Power Adapter
• Two Video Signal Cables (15-pin D-sub Type)
• Ergonomic Tilt/Swivel Base
• User’s Manual
• Quick Start Guide
* Please save your original box and packing materials for transporting or shipping
the monitor.
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Introduction
User’s Manual
DoubleSight Monitor Overview
Front
SELECT LED Indicator
POWER LED Indicator
SELECT
The SELECT button is a single control function for
selecting the On-Screen Display menu of left-side panel,
right-side panel, or both panels.
SELECT
LED
Indicator
Green LEDs indicate the On-Screen Display menu’s
operational mode for left-side panel, right-side panel, or
both panels;
Amber LEDs indicate power saving mode.
MENU
MENU is the main program button that opens the On-
Screen Display window and allows you to select a
function, option or value.
◄
Left control navigates within the On-Screen Display or
moves the selected bar to decrease the adjustment.
►
Right control navigates within the On-Screen Display or
moves the selected bar to increase the adjustment.
EXIT
The EXIT button saves your settings, exits the On-
Screen Display window and returns to upper level menu.
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User’s Manual
AUTO
The AUTO button automatically adjusts the display
settings.
POWER
The POWER button turns the monitor on and off.
A green LED indicates the monitor is on.
POWER
LED
Indicator
Rear
Wall mounting holes
VESA-compliant mounting holes
VGA1
VGA2
DC-IN
Connects the first video signal cable
Connects the second video signal cable
Connects the power jack
Side
Base handle
Base stand
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Introduction
Setting Up Your Monitor
Prior to setting up your DoubleSight monitor, it is important to select
a location where it will be stable and protected, yet convenient to use.
You will need a flat, hard surface, such as a sturdy desk or table,
located near a power outlet.
WARNING
To allow sufficient airflow and prevent overheating, do not block the
ventilation ports located on the rear of the monitor. Do not install the
monitor near heat sources, such as radiators or air ducts, or in
locations exposed to direct sunlight, excessive dust, mechanical
vibration or shock.
Connecting the Display to Base Stand
Remove the bottom layer of foam packing material in the box and
place on a flat surface. Remove the plastic wrapper bag from the
display. Using both hands, firmly grip each outer edge of the dual
display frame and place face down on top of the foam packaging.
This surface will provide a secure position for proceeding to the next
step.
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User’s Manual
Holding the base stand handle, insert its three prongs (located on the
handle’s reverse side) straight down into the three holes on the
display’s back silver face plate. To secure the prongs into a locked
position, push the stand forward until it connects to the display
securely. Using both hands, firmly grip the combined display with
stand and place upright on a desk with the monitor’s back panel facing
you. Please ensure that the display and base are securely connected
before moving.
Push forward
Connecting the Monitor to a Computer
Locate the blue video signal adapter cables marked 1 and 2. With the
small monitor icon facing towards you, insert the blue VGA cable 1
into the monitor’s VGA-1 port (right), and then the VGA cable 2 into
the VGA-2 port (left). Tighten each of the blue screws to secure.
Next, locate the black power cable and insert it into the monitor’s DC-
IN port with the ↑ arrow icon facing towards you. Connect the
opposite end into a power outlet.
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Setting Up Your Monitor
User’s Manual
WARNING
Only use the correct power cord for your local voltage. The power
adapter included in the box automatically supports 100V~240V.
Depending on the configuration of your computer, there are different
methods for connecting it to your DoubleSight monitor. If your
computer already has two VGA ports, connect the opposite ends of
the VGA 1 and 2 cables into each VGA port. If your computer has
one VGA port and a DVI port, you will need a DVI-VGA connector.
VGA2
(DVI)
VGA1
VGA1
VGA2
VGA2
VGA2
VGA1
VGA1
DVI-VGA connector
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User’s Manual
NOTE
If your computer does not specify VGA 1 and 2, you can change the
order later using your computer display setting or monitor On-Screen
Display setting. Refer to the “Setting Up Computer Display
Properties” of this section and “Source Select” of “Key Function
Controls” section of this User’s Manual.
If your computer has only one VGA port, you will need to install an
additional graphics card to support a dual monitor. Refer to the
“Troubleshooting & Support” section of this User’s Manual for details.
Additionally, DoubleSight may be connected to two separate
computers by attaching one VGA cable to each computer.
Computer2
Computer1
With the two VGA signal cables connected to the computer, turn on
the computer. Press the power switch on the monitor. The display
should appear.
NOTE
If this is the first time for a dual monitor configuration with your
computer, you may need to set up your computer display properties.
Refer to the next section. If no display appears even after setting up
your computer display properties, refer to the “Warning Messages
and Troubleshooting Checklist” in the “Troubleshooting & Support”
section of this User’s Manual.
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Setting Up Your Monitor
User’s Manual
Setting Up Computer Display Properties
For Microsoft Windows Users
Click the Start button in Windows, then select Settings > Control
Panel > Display. On the Settings tab, click the monitor icon that
represents the monitor you want to extend your desktop to. Select the
“Extend my Windows desktop onto this monitor” checkbox and click
Apply or OK.
Secondary display
If you have an OUT OF RANGE message on the secondary display,
you may need to adjust its refresh rate. Click the Advanced button on
the Settings tab of Display Properties Windows, and then select 75Hz
from the list of Screen refresh rate on the Monitor tab. Click Apply or
OK to apply the change.
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User’s Manual
NOTE
You can rearrange the position of display 1 and 2 without physically
switching video adapter signal cables. Simply drag a monitor icon (1
or 2) to a desired position on the Settings tab of Display Properties
Windows and select Apply or OK.
For Apple Macintosh Users
Choose System Preferences from the Apple menu and click Displays.
Click the Arrange tab and follow the on-screen instructions to set up
the secondary display.
AUTO Setting
Each LCD panel of your DoubleSight monitor is preset at 1024 x 768
pixels at 75 Hz. While full customization is available, it is strongly
recommended that you use the AUTO settings that will automatically
adjust display settings to fully optimize your monitor’s performance.
Simply press the SELECT button three times to choose both panels,
and press the AUTO button to engage the AUTO settings. It will
make necessary changes to your display settings.
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Setting Up Your Monitor
User’s Manual
Removing Base Stand from the Display
If you need to disconnect the base stand from the display, use the
bottom layer of foam packaging in the box as a secure material to
protect the LCD panels. Using both hands, firmly grip each outer
edge of the dual display frame and place face down on top of the foam
packaging.
Push the base stand handle backward with your left hand. The base
stand will be released from the display. If the base stand is not
released easily, press the pin in the middle hole on the display’s back
silver face plate (right side of the base stand handle) using a tool such
as a screw driver and push the base stand handle backward.
Push backward
Push backward
NOTE
DoubleSight monitor supports VESA (Video Electronics Standards
Association, display and display interface standard)-compatible
mounting method. You can use alternative mounting brackets from
other vendors to hold your DoubleSight monitor. For safety, the
DoubleSight monitor must be mounted to an arm that guarantees
stability under consideration of the weight of the display (5.4 kg or 12
lbs).
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18
Setting Up Your Monitor
Key Function Controls
DoubleSight features an intuitive, menu-driven On-Screen Display
(OSD) that provides a full range of customizable tools to optimize
your display. The OSD can be accessed anytime your computer is
powered up. (Note: If your computer is in a power saving mode or is
powered down, the OSD will be inaccessible.)
Working with OSD Functions
To work with OSD functions:
1. By pressing the SELECT button, you can control the left, right, or
both panels of your DoubleSight monitor.
2. After selecting one panel or both panels, press MENU to open the
OSD window. If both panels are selected, only Brightness and
Contrast are available for simultaneous adjustments of the two
panels. The other OSD functions will be inactive.
3. The OSD functions are represented by seven icons across the top
of the OSD display. From left to right, the OSD menu functions
include:
Source Select
Brightness
Contrast
Color
Select video signal source (VGA1, VGA2, or None)
Adjust brightness of the display
Adjust contrast of the display
Adjust color mixture of the display
Position
Change horizontal/vertical position of the display
Adjust image performance of the display
Miscellaneous menus including language settings
Image
Misc Menu
4. To scroll through the OSD functions, press the LEFT ◄ or
RIGHT ► buttons until the desired function’s icon is highlighted
and its settings are listed.
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User’s Manual
5. Press the MENU button to select a function. If more than one
setting is listed, use the LEFT ◄ or RIGHT ► button to make
your selection within the selected function.
6. Press the LEFT ◄ or RIGHT ► button to change the settings as
described under each menu function in the following section.
7. Press the EXIT button to save your settings.
8. Press the EXIT button again until you completely exit the OSD.
Source Select
1. Press the LEFT ◄ or RIGHT ► button until the Source Select
icon is highlighted.
2. Press the MENU button to select the Source Select.
3. Press the LEFT ◄ or RIGHT ► button to move between the
options.
4. Press the MENU button to engage the setting.
WARNING
If DISABLE is selected, the display will be turned off after showing a
NO SIGNAL sign. The LED indicator for the corresponding panel
will turn to amber. To return the panel to the original source, simply
press the MENU button.
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Key Function Controls
User’s Manual
USEFUL TIP
You can easily change video signal source by simply pressing the
LEFT ◄ or RIGHT ► button without entering the OSD window. Just
press the LEFT ◄ or RIGHT ► button anytime to switch video signal
source between VGA1 and VGA2 for the corresponding panel.
Brightness
1. Press the LEFT ◄ or RIGHT ► button until the Brightness icon
is highlighted.
2. Press the MENU button to select the Brightness icon.
3. Press the LEFT ◄ or RIGHT ► button to set the brightness on
the 0-100 scale.
4. Press the EXIT button to save settings.
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User’s Manual
Contrast
1. Press the LEFT ◄ or RIGHT ► button until the Contrast icon is
highlighted.
2. Press the MENU button to select the Contrast icon.
3. Press the LEFT ◄ or RIGHT ► button to set the contrast on the
0-100 scale.
4. Press the EXIT button to save settings.
Color
You can choose from two pre-defined color settings: 9300K for
slightly bluish-white and 6500K for slightly reddish-white. The
default factory setting is 9300K. To customize your display, select
User Mode.
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Key Function Controls
User’s Manual
1. Press the LEFT ◄ or RIGHT ► button until the Color icon is
highlighted.
2. Press the MENU button to select the Color icon.
3. Press the LEFT ◄ or RIGHT ► button to move between the
options.
4. Press the MENU button to change the setting. Notice the
“Pointing hand” moves to the new selection.
5. Press the EXIT button to save settings and return to the function
selection menu.
User Mode
The RGB Adjust lets you adjust the red, green, and blue values
according to your preference or specific application.
1. Press the LEFT ◄ or RIGHT ► button to select the User Mode
from the Color menu.
2. Press the MENU button to open the above User Mode menu.
3. Press the MENU button to select RGB ADJUST; then push the
MENU button to open the following menu:
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User’s Manual
4. Press the LEFT ◄ or RIGHT ► button to select the color
category.
5. Press the MENU button to select the RED, GREEN or BLUE
option.
6. Press the LEFT ◄ or RIGHT ► button to set each color as
desired on the 0-100 scale.
7. Press the EXIT button to save settings and return to the User
Mode menu.
8. Press the EXIT button to return to the function selection menu.
Position
Use this setting to fine-tune the display’s horizontal or vertical
position on the monitor screen.
1. Press the LEFT ◄ or RIGHT ► button until the Position icon is
highlighted.
2. Press the MENU button to select the Position menu.
3. Press the LEFT ◄ or RIGHT ► button to choose between the H-
POSITION and V-POSTION; then press the MENU button to
select the option.
4. Press the LEFT ◄ or RIGHT ► button to set the display as
desired on the 0-100 scale that appears.
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Key Function Controls
User’s Manual
5. Press the EXIT button to save the settings and return to the
Position menu.
6. Press the EXIT button to return to the function selection menu.
Image
Use the image settings to adjust the sharpness, white balance, and to
fine-tune picture performance to compensate for drifts in the computer
signal. PHASE adjusts the focus of the display image; CLOCK
minimizes vertical stripes on the display background.
1. Press the LEFT ◄ or RIGHT ► button until the Image icon is
highlighted.
2. Press the MENU button to select the Image menu.
3. Press the LEFT ◄ or RIGHT ► button to choose between
PHASE and CLOCK; then press the MENU button to select the
option.
4. Press the LEFT ◄ or RIGHT ► button to set the display as
desired on the 0-100 scale that appears.
5. Press the EXIT button to save settings and return to the Image
menu.
6. Press the EXIT button to return to the function selection menu.
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User’s Manual
Misc Menu
The Misc Menu lets you access sub-menus that include Reset,
Language, OSD Position, and the read-only System Information
screen.
1. Press the LEFT ◄ or RIGHT ► button until the Misc Menu icon
is highlighted.
2. Press the MENU button to select Misc Menu.
Reset
Reset lets you return the display’s settings to the factory defaults.
1. Press the LEFT ◄ or RIGHT ► button until Reset is highlighted.
2. Press the MENU button to select Reset.
3. Press the LEFT ◄ or RIGHT ► button to toggle between YES
and NO.
4. Press the MENU button to select YES or NO.
5. Press the EXIT button to save settings and return to the Misc
Menu.
Language
The Language setting lets you select from seven languages for the
OSD (Chinese, Japanese, English, German, French, Italian, Spanish).
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Key Function Controls
User’s Manual
1. Press the LEFT ◄ or RIGHT ► button until Language is
highlighted.
2. Press the MENU button to select Language.
3. Press the LEFT ◄ or RIGHT ► button to scroll through the
languages shown.
4. Press the MENU button to select OSD language.
5. Press the EXIT button to save settings and return to the Misc
Menu.
OSD Position
The OSD Position setting lets you change the location of the OSD
window on your monitor.
1. Press the LEFT ◄ or RIGHT ► button until OSD Position is
highlighted.
2. Press the MENU button to select OSD Position.
3. Press the LEFT ◄ or RIGHT ► button to choose between H-
Position and V-Position; then press the MENU button to select
the option.
4. Press the LEFT ◄ or RIGHT ► button to move the display
through its available positions on the 0-100 scale.
5. Press the EXIT button to save settings and return to the OSD
Position menu.
System Information
Select System Information from the menu to display the monitor’s
current settings on horizontal frequency, vertical frequency, and
resolution. (Note: This is a display-only screen.)
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28
Key Function Controls
Recommended Use
Placement
Correct placement and adjustment of the monitor can reduce eye,
shoulder, and neck fatigue. Check the following when you position
the monitor:
•
Keep the top of the monitor screen at or slightly below eye
level. Your eyes should look slightly downward when viewing
the middle of the screen.
It is recommended that
you keep the screen
below your eye level.
•
Position your monitor no closer than 16 inches and no further
away than 30 inches from your eyes. The optimal distance is
25 inches.
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User’s Manual
•
Position the monitor at a 90° angle to windows and other light
sources to minimize glare and reflections. Adjust the monitor
tilt so that ceiling lights do not reflect on your screen.
•
•
Use a document holder placed close to the screen.
Position whatever you are looking at most of the time (the
screen or reference material) directly in front of you to
minimize turning your head while you are typing.
Ergonomics
To realize the maximum ergonomics benefits, we recommend the
following:
•
•
•
Use the preset Position and Image controls.
Use the preset Color setting.
Use non-interlaced signals with a vertical refresh rate between
60-75Hz.
•
Do not use primary color blue on a dark background, as it is
difficult to see and may produce eye fatigue to insufficient
contrast.
30
Recommended Use
Technical Information
Product Specifications (Model: DS-15xx)
Display
Panel Type
Dual 15” TFT-LCD
Viewable Area
608.2mm (24 inches) horizontal; 228.1mm (9
inches) vertical
Resolution
2048 x 768 max.
16M max.
Colors
Brightness
250 cd/m²
Contrast Ratio
Pixel Pitch
400:1
0.297mm
Pixel Configuration
Response Time
Viewing Angle
Glass Treatment
Lamp Life
R,G,B vertical stripe
25 ms (Tr+Tf)
-65~+65° horizontal; -45~+55° vertical
Anti-glare, hard coating
30,000 hours min.
Input Signals
Video
Analog 0.7 Vp-p; 75 ohms
Frequency
Sync
31.5~60.0 KHz horizontal; 56~75 Hz vertical
TTL, positive/negative, separate sync.
Connections
Video Connectors
Two 15-pin D-sub type
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User’s Manual
User Controls
Manual Control
Buttons
SELECT, MENU, ◄, ►, EXIT, AUTO,
POWER
On-screen Display
Functions
Select Source, Brightness, Contrast, Color,
Position (horizontal/vertical), Image (phase,
clock), Misc. Menu (reset, language, OSD
position, system information)
Power
Voltage
Input: AC 100~240V, 50~60Hz; Output:
DC+12V, 4.0A max.
Consumption
45W max.; 5W max. standby/suspend/off mode
Power Management
On: <45 Watts (Green LED); Suspend: <5 Watts
(Amber LED); Standby: <5 Watts (Amber LED);
Off: < 5 Watts (Amber LED)
Operating Conditions
Temperature
Humidity
32~104°F; 0~+40°C
90% max.
Physical Characteristics
Dimensions
683mm (26⅞”)W x 397mm (15⅝”)H x 248mm
(9¾”)D
Weight (including
aluminum stand)
Tilt/Rotation
6.3 kg (14 lbs.) (including aluminum base)
0~+20° vertical; -45~+45° horizontal
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Technical Information
User’s Manual
Application Video Timing
VESA Modes
Horizontal
Vertical
Nominal
Pixel
Nominal
Frequency
+/-
Nominal
Frequency
+/-
Mode
Resolution
Total
Clock
(MHz)
0.5KHz
1Hz
DOS
VGA
720x400@70Hz
640x480@60Hz
640x480@72Hz
640x480@75Hz
800x600@56Hz
800x600@60Hz
800x600@72Hz
800x600@75Hz
900x449
800x525
832x520
31.500
31.469
37.861
70.000
59.940
72.809
28.322
25.175
31.500
840x500
37.500
75.000
56.250
60.017
72.188
75.000
60.004
70.069
75.029
31.500
36.000
40.000
50.000
49.500
65.000
75.000
78.750
1024x625 35.156
1056x628 37.879
1040x666 48.077
1056x625 46.875
SVGA
XGA
1024x768@60Hz 1344x804 48.363
1024x768@70Hz 1328x806 56.476
1024x768@75Hz 1312x800 60.023
IBM Modes
Horizontal
Vertical
Nominal
Pixel
Nominal
Frequency
+/-
Nominal
Frequency
+/-
Mode
Resolution
Total
Clock
(MHz)
0.5KHz
1Hz
EGA
DOS
VGA
XGA
640x350@70Hz
720x400@70Hz
640x480@60Hz
800x449
900x449
800x525
31.469
31.469
31.469
70.086
70.087
59.940
72.100
25.175
28.322
25.175
75.000
1024x768@72Hz 1304x798 57.515
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User’s Manual
MAC Modes
Horizontal
Vertical
Nominal
Pixel
Nominal
Frequency
+/-
Nominal
Frequency
+/-
Mode
Resolution
Total
Clock
(MHz)
0.5KHz
1Hz
VGA
640x480@60Hz
800x525
31.469
59.940
74.551
74.927
25.175
57.283
80.000
SVGA 832x624@75Hz
1152x667 49.725
XGA
1024x768@75Hz 1328x804 60.241
NOTE
The DS-15xx has two LCD panels that generate a 2048 x 768
resolution together; each panel can be set to a maximum of 1024 x
768.
34
Technical Information
Troubleshooting & Support
Warning Messages
Message
Solution
OUT OF RANGE
The input signal is not acceptable by the monitor.
- Please ensure that the video resolution and refresh
rate of the graphics card in your computer are
within specified ranges for the monitor.
- Please check your computer’s display settings and
change the screen refresh rate properly. For
Windows users, press the Advanced button on the
Settings tab of Display Properties Window. And
then, change the refresh rate of Monitor settings
on the Monitor tab to 75Hz.
- Please refer to the “Technical Information”
section of this User’s Manual to see supported
frequency ranges.
NO SIGNAL
No signal inputs are detected from the VGA
connector.
- Check that your computer is ON.
- Check that the video signal cable is properly
connected.
- Ensure that no pins are bent or pushed in the
video input connector.
AUTO CONFIG
The monitor is detecting the input signal and
automatically adjusting the monitor settings.
- It takes approximately 5 seconds to finish the
entire process.
- It is recommended that you auto-adjust by
pressing the Auto button every time you change
the resolution or refresh rate.
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User’s Manual
CABLE NOT
CONNECTED
The VGA cable is not connected to the computer.
- Check that VGA cable is connected to the
computer tightly.
Troubleshooting Checklist
Symptom
Check Items
Computer has only
one VGA port
- You need to install an additional graphics card to
enable a dual monitor configuration. Check our
recommendations and requirements of selected
graphics cards.
- If available, consult your computer administrator
or supplier for assistance in selecting and
installing an additional graphics card.
No picture; POWER - Check that the monitor power switch is turned on.
LED Indicator is not
lit
- Check that the power adapter is properly
connected to the monitor.
- Check that the power cord is properly connected
to the power adapter.
- Check that the power cord is properly connected
to the power outlet.
- Check that there is electrical power coming from
the power outlet. Use another device to check for
power.
No picture; The
POWER LED
Indicator is green
and the SELECT
LED Indicator is
amber
- Ensure that the computer is not in a power saving
mode. (Move the mouse or press a key on the
keyboard to wake up the computer.)
- Check that your computer is ON.
- Check that the video signal cable is properly
connected.
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Troubleshooting & Support
User’s Manual
Text is not solid
- Ensure that the resolution of the video signal is
1024 by 768. Lower resolution may produce
distorted display due to automatic expansion of
the display.
- Select the corresponding panel and press the
AUTO button to run automatic adjustment.
- Adjust Clock and Phase in the OSD menu to fine
tune. (Please refer to the “Key Function Controls”
section of this User’s Manual for details.)
Screen image is not
centered properly;
Some lines are
missing
- Select the corresponding panel and press the
AUTO button to run automatic adjustment.
- Adjust H-Position and V-Position to fine tune.
(Please refer to the “Key Function Controls”
section of this User’s Manual for details.)
There are tiny red,
green, blue or black
dots on the screen.
- The TFT LCD panel consists of millions of small
transistors. Defective transistors will each cause a
missing red, green or blue dot.
- We follow the industry quality standard set by
major LCD panel manufacturers. It is customary
that some panels have a few defective transistors.
These panels are not considered bad quality and
you can use them without uneasiness.
DoubleSight Displays considers more than six
defective transistors per panel to be defective and
thus eligible for repair within a one-year warranty
period.
Support Options
If you have any technical questions or concerns about your
DoubleSight monitor, it is recommended that you first contact the
authorized reseller where you purchased your monitor. Technicians
of the authorized reseller will be able to answer most of your
questions and solve any problems. In addition, you can visit our
website to find additional information. You may also email us
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User’s Manual
will need to provide the product serial number located on the back of
your monitor and proof of purchase to verify your warranty status if
you have not registered your monitor within 30 days of purchase.
For technical support (in U.S.A. and Canada):
• Technical Support Line: 1-877-TwoLCDs (1-877-896-5237)
• Hours: 9:00 a.m. – 5:00 p.m. PST (Monday - Friday)
Returning for Repair Service
In some cases, you may need to send your DoubleSight monitor for
repair by our own technicians at DoubleSight Displays. Prior to
sending your monitor to our repair facility, you will need to obtain a
Return Merchandise Authorization (RMA) number. Please call our
technical support department at 1-877-TwoLCDs (1-877-896-5237) to
make return arrangements and receive special instructions.
38
Troubleshooting & Support
Limited Warranty
INTRODUCTION
This Warranty covers DoubleSight Displays, LLC’s (“DSD”) DS-
15xx DoubleSight Dual 15” LCD Monitors (“Product”) sold by DSD
or DSD’s authorized resellers. DSD provides a limited warranty for
the originally purchased Products for use, not resale (“Original
Purchase”), located in the United States. No DSD authorized reseller
may claim any right or interest under this limited warranty.
LIMITED WARRANTY
DSD warrants this Product to be free from defects in material and
workmanship for a period of one (1) year from the date of Original
Purchase. Spare parts are warranted for ninety (90) days. Subject to
the conditions set forth below, if a Product proves to be defective in
material or workmanship during the warranty period, DSD will, at its
sole option, repair or replace the Product with a similar Product.
Replacement Product or parts may include remanufactured or
refurbished parts or components and will meet the specifications of
the original parts or unit.
This warranty is extended by DSD only to the original purchaser
(“you”) of the Product and is not transferable. During the warranty
period, DSD shall provide you with limited telephone technical
support providing assistance to you solely for the purpose of defining
any problem. Repair or replacement of the Product is limited to the
United States.
CUSTOMER RESPONSIBILITIES
As the original purchaser you have thirty (30) days in which to review
the contents of the Product’s packaging for any missing or broken
items. After the first thirty (30) days of ownership, beginning from
the date of Original Purchase, a charge will be incurred for
replacement of any item you, the original purchaser, may wish to
order from DSD. Such charges will include handling and shipping
costs incurred for delivery of any such items.
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User’s Manual
WARRANTY EXCLUSIONS
This warranty does not cover:
1. Any Product on which the serial number has been defaced,
modified or removed.
2. Damage, deterioration or malfunction resulting from:
A. Accident, disaster, misuse, neglect, fire, water, lightning, or
other acts of nature, unauthorized product modification, or
failure to follow instructions and environment specifications
supplied with the Product.
B. Repair or attempted repair by anyone not authorized by DSD.
C. Customer supplied interfacing.
D. Improper site preparation and maintenance.
E. Damage to or loss of any programs, data or removable
storage media.
F. Software or data loss occurring during repair or replacement.
G. Any damage of the Product due to shipment.
H. Removal or installation of the Product.
I. Causes external to the Product, such as electric power
fluctuations or failure.
J. Use of supplies or parts not meeting DSD’s specifications.
K. Normal wear and tear.
L. Subjecting the Product to displaying of fixed images for long
periods of time resulting in image persistence (afterimage
effects) or image burn-in.
M. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
HOW TO OBTAIN WARRANTY SERVICE
1. For information on warranty service, call DSD customer service
toll-free in the U.S.A. by calling 1-877-TwoLCDs (1-877-896-
5237), or email DSD at [email protected].
2. To obtain warranty service, you will be required to provide
A. The original dated sales slip.
B. Your name.
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Limited Warranty
User’s Manual
C. Your address.
D. The serial number of the product.
E. A description of the problem.
3. Bring or ship the Product prepaid and insured in the original
container, with the associated accessories, to the DSD depot
repair site. All Products returned to the DSD depot repair site for
service MUST have prior approval which may be obtained by
calling the telephone number above.
DISCLAIMER OF WARRANTIES
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED,
WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED
HEREIN. THE WARRANTIES CONTAINED HEREIN ARE IN
LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. DSD MAKES NO OTHER EXPRESS
OR IMPLIED WARRANTY OR CONDITION WHETHER
WRITTEN OR ORAL. SOME STATES DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND
YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE.
EXCLUSIVE REMEDIES
THE REMEDIES PROVIDED IN THIS STATEMENT OF
LIMITED WARRANTY ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. IN NO EVENT, WILL DOUBLESIGHT DISPLAYS,
LLC BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, OR OTHER TYPES OF DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY, OR
CONTRACT OR ANY TORT (INCLUDING NEGLIGENCE) OR
UNDER ANY OTHER LEGAL THEORY, INCLUDING LOST
PROFIT, DOWNTIME, GOODWILL, DAMAGE TO OR
REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY
COSTS OF RECOVERING, REPROGRAMMING, OR
REPRODUCING ANY PROGRAM OR DATA SORTED IN OR
USED WITH THIS PRODUCT, EVEN IF DSD OR A DSD
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User’s Manual
AUTHORIZED RESELLER FOR THIS PRODUCT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR
ANY CLAIM BASED ON ANY THIRD PARTY CLAIM. DSD
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU
PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A
CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DSD
WILL BE RESPONSIBLE. SOME STATES DO NOT ALLOW
THE LIMITATION OR EXCLUSION OF LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE
ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO
YOU.
This Product is warranted in accordance with the terms of this limited
warranty. You are cautioned that Product performance is affected by
system configuration, software, the application, customer data, and
operator control of the system, among other factors. While DSD
Products are considered to be compatible with many systems, specific
functional implementation by the original purchaser of the Product
may vary. Therefore, suitability of a Product for a specific purpose or
application must be determined by the original purchaser and is not
warranted by DSD.
42
Limited Warranty
Regulatory Information
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for
help.
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User’s Manual
FCC WARNING
To assure continued FCC compliance, the user must use a ground
power supply cord and the provided shielded video interface cable
with bonded ferrite cores. If a BNC cable is going to be used, use
only a shielded BNC (5) cable. Any unauthorized changes or
modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.
User Information
Users may find the following booklet, prepared by the Federal
Communications Commission, helpful: “How to Identify and Resolve
Radio-TV Interference Problems.” This booklet is available from the
U.S. Government Printing Office, Washington, D.C. 20402, Stock No.
004-000-00345-4.
44
Regulatory Information
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