Desa VESBMRA User Manual

20" ELECTRIC STOVE WITH REMOTE CONTROL  
SAFETY INFORMATION AND OPERATION MANUAL  
MODELS CGESBMRA AND VESBMRA  
Read these instructions completely before operating  
electric stove. Failure to follow them could cause a  
heater malfunction resulting in serious injury and/or  
property damage.  
Save this manual for future reference.  
SAFETY INFORMATION  
PRODUCT DIMENSIONS  
AND SPECIFICATIONS  
Continued  
13. When transporting or storing the unit, keep  
it in a dry location, free from dust, excessive  
vibration or other factors, which may damage  
the unit.  
12.5"  
20"  
LISTING APPROVALS  
This heater has been tested in accordance with the  
CSA Standards for fixed and location-dedicated  
electric room heaters in the United States. All  
components are UL or CSA safety certified.  
25.25"  
Ifyouneedassistanceduringinstallation,pleasecon-  
tact your local dealer or the DESAHeating Products  
Technical Services Department at 1-866-672-6040.  
UNPACkING AND  
TESTING THE UNIT  
Carefully remove the unit from the box. Prior to  
permanently installing the unit, test to make sure  
the unit operates properly by plugging the power  
supply cord into a conveniently located 120-volt  
grounded outlet.  
Figure 1 - Heater Dimensions  
Frequency  
60 Hz  
Heater Power 1500 W  
Heater Output 5000 BTUs  
Power Supply 1ꢀ0V; 15 Amp  
Grounded, Circuit  
CAUTION: The unit's power  
supply cord must be connected  
to a properly grounded and pro-  
tected 120-volt outlet. Always  
use ground fault protection  
where required by the electri-  
cal code.  
Note: A dedicated power supply circuit is recom-  
mended for the unit but not required. Additional  
electrical appliances on the same circuit may ex-  
ceed the current (amperage) rating for that circuit.  
If after the installation of your unit, the circuit  
breaker trips or the fuse fails on a repeated basis,  
then a dedicated circuit will likely be required.Any  
new wiring must be done in compliance with local  
and national codes and other applicable regula-  
tions in order to reduce the risk of fire, electric  
shock or other injuries. Therefore, it is strongly  
recommended that you hire a licensed electrician  
to complete any such work.  
WARNING: Do not operate  
the unit if it is damaged or has  
malfunctioned.Ifyoususpectthe  
unit is damaged, return the unit  
to an authorized service facility  
for examination, electrical or me-  
chanical adjustment or repair.  
119668-01A  
3
4. Heater Switch and Control Dial: The heater  
switch has a sun directly below it. To turn the  
heater on, flip Heater Switch to ON position  
( "|" indicates ON and "O" indicates OFF).  
The Control Dial has a thermometerbelow it.  
Turn dial clockwise past the number 8. You  
should hear a small clicking sound indicat-  
ing the heater has started and heat will emit  
throughventslocatedatthetopofunit.Toturn  
off heater, turn the temperature dial counter  
clockwise past number 1 and flip Heater  
Switch to OFF position.  
GROUNDING  
INSTRUCTIONS  
This stove is for use on 120 volts. The cord has a  
plug as shown in Figure 2. An adapter is available  
for connecting three-blade grounding-type plugs  
to two-slot receptacles. The green grounding plug  
extending from the adapter must be connected to  
a permanent ground such as a properly grounded  
outlet box. The adapter should not be used if a  
three-slot grounded receptacle is available.  
To increase the desired temperature, turn  
temperature dial clockwise towards Num-  
ber 8.  
To decrease desired temperature, turn  
temperature dial counter clockwise towards  
number 1. The heater has a built-in thermo-  
stat so it will shut off automatically once set  
temperature is reached. It will also turn on  
automatically if room temperature drops  
below the set temperature on dial.  
Adapter  
Grounding Pin  
Figure 2 - Grounding Methods  
OPERATING  
INSTRUCTIONS  
Note: When the heater is turned on for the  
first time, it may release a slight, harmless  
odor.Thisodorisanormaloccurrencecaused  
by the initial heating of the internal heating  
elements and should not occur again. (Some  
odor may occur when dust settles on the unit  
and is burned off).  
Once the unit has been properly connected to a  
ground electrical outlet, it is ready to operate.  
Note: Ensure the circuit breakers for power  
supply are turned on.  
CONTROl PANel OPeRATION  
Controls are located on the back of the unit  
(see Figure 3).  
Main Power Switch  
Heater Switch  
1. Main ON/OFF Power Switch: This switch  
is located at the furthest right corner on  
the control panel when looking at the back  
of the unit. Turn the switch to ON and unit  
will be ready to operate. The "|" indicates  
ON and "O" indicates OFF.  
Flame  
Control Dial  
Heat Control  
Dial  
Ember Control  
Dial  
IMPORTANT: Once you turn  
the main switch to the ON posi-  
tion, the remote control can no  
longer be used. In order to use  
the remote control, you must  
keep the main ON/OFF switch  
in the OFF.  
Figure 3 - Electric Stove Control Panel  
OPeRATING by ReMOTe CONTROl  
1. Plug in your electric fireplace and it will  
beep once. This means you have power  
and your remote is ready to operate your  
electric fireplace.  
2. ember Control Dial: There is a divided  
circle under this dial. After you turn the  
Main Power switch to the ON position, turn  
the Ember Control Dial to desired setting.  
This dial controls the intensity of the light-  
ing under the ember bed.  
IMPORTANT: To control the  
electric fireplace by remote, the  
Main ON/OFF power switch on  
the fireplace must be in the OFF  
position; the remote control will  
NOT work if the manual ON/OFF  
switch is in the ON position.  
3. Flame Control Dial:There is a flame picture  
under this dial. Turn this dial to adjust the  
flame intensity.  
4
119668-01A  
5. Heater Button: To activate the heater,  
press the heater button, then press HI,  
MED or LO. The heater is pre-set to the  
following temperatures:  
OPERATING  
INSTRUCTIONS  
Continued  
HIGH will shut off when room reaches  
approximately 86° F (30° C)  
2. When operating the remote control, it must  
be pointed at the logset inside the electric  
stove and a beep must be heard each time  
you press a function button. The beep con-  
firms the remote control is performing the  
function you have requested. Note: Make  
sure your batteries are fully charged and  
installed correctly in your remote control.  
MED will shut off when room reaches ap-  
proximately 75° F (24° C)  
LO will shut off when room reaches  
approximately 64° F (18° C)  
6. To adjust the intensity of the flame,  
press the two buttons labeled HIGH-  
ER and LOWER under FLAME.  
3. POWER ON/OFF button at the top left is  
the main ON/OFF power button. Pressing  
this button you will hear a beep; this acti-  
vates the power to the unit. Note: If the  
flame does not come immediately, press the  
DISPLAY ON/OFF button.  
To increase the flame intensity, press  
and release the HIGHER button. Each  
time you press the button you will hear a  
beep and the size of the flame will increase  
slightlyuntilthemaximumsettingisreached.  
4. The two LOGSET buttons control  
the brightness of ember bed, which  
changes the brightness of your logset.  
To increase the brightness, press and re-  
lease the BRIGHTER button. Each time  
you press this button you will hear a beep,  
and the brightness will increase by a small  
amount, until the maximum is reached.  
To decrease the flame intensity, press  
and release the LOWER button. Each time  
you press this button you will hear a beep  
and the size of the flame will decrease slight-  
ly until the minimum setting is reached.  
7. To use the stove as a heater without the  
flame, press the DISPLAY ON/OFF button  
to turn the flame off and press the HEATER  
ON/OFFbutton to turn the heater on (if the  
heater was in the OFF position). Press the  
DISPLAY ON/OFF button again to turn  
the flame back on. Press HEATER ON/OFF  
button again to turn the heater off.  
To decrease the brightness, press and release  
the DIMMER button. Each time you press  
this button you will hear a beep and the  
brightness will decrease by a small amount,  
until the minimum brightness is reached.  
Infrared  
Ray Exit  
Note: You may have to readjust your de-  
sired flame setting (see step 6).  
8. To turn stove off, press POWER ON/OFF  
button once. When you hear the beep, the  
fireplace will be completely off and the  
flame will disappear. When you restart the  
fireplace with the remote control, all of the  
features you had set will remain in effect.  
POWER  
Indicator  
Light  
ON/OFF  
ON/OFF  
DISPLAY  
Dimmer  
EMBERS/  
LOGSET  
Brighter  
HEATER  
ON/OFF  
NOTICE:This remote control must remain  
within 26 feet (8 m) of the fireplace to be  
effective.  
TEMP. CONTROL  
HIGH  
MED  
LOW  
IMPORTANT: If flame does not activate  
after POWER ON/OFF button is pressed,  
press DISPLAYON/OFFbutton to activate  
the flame. If flame does not appear, repeat  
step 4.  
FLAME  
HIGHER  
LOWER  
Figure 4 - Remote Control For Electric  
Fireplace  
119668-01A  
5
Replacing log Set ember bed bulb  
1. Turn knob and open door of stove.  
CLEANING AND  
MAINTENANCE  
2. Push in and up on lower front panel. The panel  
slides into notches on front sides of stove as  
shown in Figure 5.  
WARNING: Always discon-  
nect power and allow the heater  
to cool before performing any  
cleaning,maintenanceorreloca-  
tion of this heater. Turn controls  
to OFF and remove plug from  
outlet or turn off circuit breaker  
to heater.  
3. Remove two screws securing grate. Remove  
grate.  
4. Hold log up away from bulb and carefully  
remove spring clip over bulb using needle  
nose pliers. Remove bulb.  
5. With log being held up away from socket,  
insert new bulb and carefully replace spring  
clip using needle nose pliers.  
Turn off heater and circuit breaker to heater before  
performing any cleaning and/or maintenance. Al-  
low heater to cool completely.  
Log  
bUlb RePlACeMeNT  
WARNING: The halogen light  
bulbs in your unit can become  
extremely hot. Allow at least 10  
minutes between turning off the  
heater and removing the light  
bulbs to avoid accidental burns.  
Lower Front  
Bulb in Socket  
Panel  
with Spring Clip  
Grate  
There are a total of 5 ( halogen light bulbs (type  
GX6.35 rated 120 volts, 35 watts) in your unit.  
Figure 5 - Ember Bed Bulb Location  
Replacing Flame Generation bulbs  
1. Unscrew 4 screws from louvered back  
panel (see Figure 6). Remove louvered back  
panel.  
1 bulb provides illumination for the ember bed  
beneath the log set  
2 bulbs provide illumination for the flame  
generation assembly  
2 bulbs for replacement  
Most halogen light bulbs are rated to last approxi-  
mately 1800 hours. Like all light bulbs, halogen  
bulbs require periodic replacement. When the  
bulbs in your unit have burned out you will notice  
one or more of the following:  
Back  
Control  
Panel  
Louvered  
Back  
Panel  
Flame is dim or dark in certain areas  
Log set ember bed appears dim or dark in  
certain areas  
Lower  
Back  
Panel  
WARNING: Do not install  
replacement bulbs that exceed  
specified maximum watts.  
Your unit must be opened from the back in order  
to replace the flame generation bulbs. To replace  
the bulb under the ember bed you will open the  
unit in front.  
Figure 6 - Back of Stove  
6
119668-01A  
7. Insertbottomedgeofremovedcylinderhalfinto  
bottom drum track. Gently squeeze drum cylin-  
der until it's top edge fits into top drum rack.  
CLEANING AND  
MAINTENANCE  
Continued  
8. Replace louvered back panel.  
2. Locate flame generation cylindrical drum (see  
Figure 7). It is constructed of two removable  
halves; either of which can be removed from  
the unit.  
Replacing Glass  
1. Remove top of stove by sliding top toward  
the back (see Figure 9). Top fits into slots and  
should slide off easily.  
3. Squeeze half of drum cylinder until it's top  
edge clears the top drum track (see Figure 8).  
Remove bottom edge of cylinder drum from  
bottom drum track. This will give you access  
to the light bulbs. Note: Do not exert exces-  
sive pressure on drum cylinder as this may  
cause damage.  
2. Removefourscrewssecuringbackcontrolpanel  
(see Figure 10). DO NOT STRESS WIRES.  
3. Remove four screws securing heater/blower  
assembly to stove assembly (see Figure 10).  
Assembly must be held securely while remov-  
ing screws.  
4. Remove spring clip. Hold socket and pull out  
old bulb.  
5. Hold socket and push in new bulb (DO NOT  
exceed wattage). Replace spring clip.  
6. Repeat steps 3 and 4 for second bulb.  
Top of Stove  
Figure 9 - Removing Top of Stove  
Glass  
Heater/Blower  
Panel  
Assembly  
Flame Cylinder  
Drum  
Figure 7 - Flame Cylinder Drum Location  
Flame  
Cylinder Drum  
Back Control  
Panel  
Figure 8 - Flame Generation Cylinder  
Drum  
Figure 10 - Removing Glass Panel  
119668-01A  
STORAGe  
When not in use, unplug the unit from the power  
supply and store in dry, dust free location.  
CLEANING AND  
MAINTENANCE  
Continued  
4. Slide heater assembly out back of stove and  
set aside (see Figure 10, page 7).  
TECHNICAL SERVICE  
You may have further questions about your elec-  
tric stove. If so, contact DESA Heating Products’  
5. Slide glass up through top of stove.  
6. Slide new glass into place between glass Technical Service Department at 1-866-672-6040.  
retainers.  
When calling please have your model and serial  
numbers of your heater ready.  
7. Replace heater/blower assembly using screws  
removed in step 3, page 7.  
You can also visit DESAHeating Productstechni-  
cal services web site at www.desatech.com.  
8. Replace back control panel using screws  
removed in step 2, page 7.  
REPLACEMENT PARTS  
9. Slide top of stove back into slots.  
Note: Use only original replacement parts. This  
will protect your warranty coverage for parts  
replaced under warranty.  
Replacing log  
1. Follow steps 1 through 4 under Replacing  
Glass, page 7, to allow access to log.  
PARTS UNDeR WARRANTy  
2. Carefully pull up on log to remove from stove  
cavity.  
Contact authorized dealers of this product. If  
they can’t supply original replacement part(s),  
call DESA Heating Products’ Technical Service  
Department at 1-866-672-6040.  
3. Place replacement log into stove.  
4. Follow steps 5 through 8 under Replacing  
Glass to complete this procedure.  
When calling DESA Heating Products, have ready  
CleANING FRONT PANel GlASS  
your name  
your address  
WARNING: When cleaning  
unit, the power supply should  
be disconnected and the unit  
should be cool.  
model and serial numbers of your heater  
how heater was malfunctioning  
purchase date  
Usually, we will ask you to return the part to the  
factory.  
Over time the front glass panel may become dirty or  
dusty. Dust can be removed by lightly rubbing the  
glass surface with a clean, lint free cloth or paper  
towel. To remove fingerprints or other marks, use  
a damp cloth with a good quality household glass  
cleaner. The front glass panel should be completely  
dried with a clean, lint free cloth or paper towel.  
PARTS NOT UNDeR WARRANTy  
Contact authorized dealers of this product. If they  
can’t supply original replacement part(s), call  
DESA Heating Products at 1-866-672-6040 for  
referral information.  
When calling DESA Heating Products, have ready  
model number of your heater  
the replacement part number  
CAUTION: Do not use abra-  
sivecleanersonglasspanel.Do  
not spray liquids directly onto  
any surface of the unit.  
WARNING: An authorized  
service representative should  
perform any other servicing.  
8
119668-01A  
TROUBLESHOOTING  
WARNING: Turn off appliance and let cool before servicing. Only  
a qualified service person should service and repair heater.  
ObSeRVeD PRObleM  
POSSIble CAUSe  
ReMeDy  
Stove turns off and will not 1. Stovehasoverheatedandsafe- 1. Reset switch by turning main  
turn on  
ty devise has cause thermal  
switch to disconnect, home  
circuit breaker has opened or  
fuse has blown  
power switch off and waiting  
5 minutes then turning it back  
on, reset home circuit breaker  
or replace fuse  
Flame is not moving  
Dim or poorly visible flame  
1. Loose wiring  
1. Inspect wiring for loose con-  
nections  
2. Call a qualified service techni-  
cian to replace flame motor  
2. Flame motor defective  
1. Bulb(s) are burnt out  
2. Wiring is loose  
1. Inspect bulbs and replace if  
necessary  
2. Inspect wiring for loose con-  
nections and repair or replace  
if necessary  
Ember is not glowing  
1. Bulb is burnt out  
2. Wiring is loose  
1. Replace bulb  
2. Inspect wiring for loose con-  
nections and repair or replace  
if necessary  
Flame sputters  
1. Flame motor is defective  
1. Low batteries  
1. Call a qualified service techni-  
cian to replace flame motor  
Remote control does not work  
1. Replace AA batteries in re-  
mote control  
2. Unit switch and/or wall 2. Turn off main power switch  
switch in ON position (see Figure 3, page 4)  
Heater does not provide heat 1. Thermal switch has been 1. Turn unit off and unplug  
when turned on  
tripped  
unit for 5 minutes. Plug back  
in and turn unit on. If plug  
cannot be reached, follow  
directions for tripped circuit  
breaker  
2. Circuit breaker has been 2. Turn off circuit breaker that  
tripped or fuse has blown  
supplies electricity to unit.  
Wait 5 minutes then flip circuit  
breaker back on or replace  
fuse  
119668-01A  
9
ILLUSTRATED PARTS BREAkDOWN  
MODelS CGeSbMRA AND VeSbMRA  
16  
13  
6
1
2
14  
8
7
15  
9
5
3
4
11  
10  
12  
10  
119668-01A  
PARTS LIST  
MODelS CGeSbMRA AND VeSbMRA  
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions  
listed under Replacement Parts on page 8 of this manual.  
KEY  
NO.  
PART NO.  
DeSCRIPTION  
QTy.  
1
1
1
11ꢁꢁ08-01 Blower and Heater Assembly  
1196ꢁꢀ-01 Control Board  
3
11ꢁ69ꢁ-01 Flame Motor  
1
4
5
11ꢁ696-01 Flame Cylinder Assembly  
11ꢁ690-01 Log  
1
1
6
8
9
10  
11  
1ꢀ  
13  
14  
15  
16  
11ꢁꢁ04-01 Rear Glass (Mirror)  
119663-01 Front Door Assembly  
119666-01 Heater Vent Front Panel  
119665-01 Bottom Front Panel  
11ꢁꢁ54-01 Light Bulb Sockets  
11ꢁ695-01 Bulb  
1
1
1
1
3
4
1
11ꢁꢁ06-01 Legs  
119669-01 Back Control Panel  
1196ꢁ0-01 Back Louvered Panel  
1196ꢁ1-01 Lower Back Panel  
11ꢁꢁ05-01 Stove Top  
1
1
1
PARTS AVAIlAble — NOT SHOWN  
11ꢁꢁ3ꢀ-01 Remote Control  
111401-01 Batteries (AA)  
1
119668-01A  
11  
WARRANTY INFORMATION  
kEEP THIS WARRANTY  
Model  
Serial No.  
Date Purchased  
Always specify model and serial numbers when communicating with the factory.  
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our  
standard written warranty. We make no other warranty, expressed or implied.  
LIMITED WARRANTY  
ELECTRIC STOVE  
DESAHeating Products warrants this product to be free from defects in materials and components for one (1) year  
from the date of first purchase (excluding bulbs and fuses), provided that the product has been properly installed,  
operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the  
Bill of Sale or cancelled check must be presented.  
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required  
to restore this heater to proper operating condition (excluding bulbs and fuses) and an allowance for labor when  
provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained through  
authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement  
parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a  
qualified installer in accordance with all local codes and instructions furnished with the unit.  
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts  
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by  
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to  
repairing a defective heater will be the responsibility of the owner.  
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE  
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED  
WARRANTIESAND LIMITS THE DURATION OFANYAND ALL IMPLIED WARRANTIES, INCLUDING  
WARRANTIES OF MERCHANTABILITYAND FITNESS FORAPARTICULAR PURPOSETO ONE (1)YEAR  
ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTS’  
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEAT-  
ING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING  
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of  
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on  
damages may not apply to you.  
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.  
For information about this warranty write:  
ꢀꢁ01 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 4ꢀ10ꢀ-9004  
119668-01  
Rev. A  
06/06  
119668 01  
NOT A UPC  

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