User’s Guide
Dell E2014T
Regulatory model: E2014Tt
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . 17
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . 17
Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 18
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . 19
Organizing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . 21
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Side-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . 24
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . 35
Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Touchscreen Problems . . . . . . . . . . . . . . . . . . . . . . . . 42
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . 43
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . 44
3
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
FCC Notices (U.S. only) and Other Regulatory Information . . 45
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting Display Resolution to 1600 x 900 (maximum). . . . . . 46
Downloading Latest Video Drivers . . . . . . . . . . . . . . . . . 46
Setting up Dual Monitors . . . . . . . . . . . . . . . . . . . . . . . 47
Display Styles For Multiple Monitors . . . . . . . . . . . . . . . . 52
4
About Your Monitor
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, see the documentation for the stand.
Monitor
Stand
Power cable (varies by country)
HDMI cable
About Your Monitor
5
USB cable (enables touch screen
function on the monitor)
Screen cleaning cloth
Velcro strap
•
•
•
Quick Setup Guide
Drivers and Documentation Media
Product and Safety Information
Guide
6
About Your Monitor
Features
Your monitor features the following:
•
•
•
•
•
49.41 cm (19.5 inch) diagonal display area.
Resolution of 1600 x 900.
Tilt adjustment (5.5 degrees up and 31 degrees down).
Removable stand.
100 mm x 100 mm Video Electronics Standards Association (VESA) compliant
mounting holes.
•
•
•
•
•
Plug-and-play support.
On-Screen Display (OSD) controls for easy setup and screen optimization.
Security cable slot.
Stand lock.
INF file, Image and color matching (ICM) file, Dell Display Manager software, and
product documentation included in the media shipped with your monitor.
•
•
•
•
•
•
Asset management capability.
Energy Star compliant.
EPEAT Gold compliant.
BFR/PVC-reduced.
Arsenic-free glass and mercury-free panel.
Real-time energy gauge to check the energy being used by the monitor.
•
TCO certified.
About Your Monitor
7
Parts and Controls
Front View ew
Side-panel controls
Label
Description
1
Power On/Off button (with indicator light)
2
Back View
Label Description
Use
100 mm x 100 mm
Wall mount monitor using
1
VESA mounting holes 100 mm x 100 mm VESA-compatible
(under VESA cover)
wall-mount kit.
2
3
Regulatory label
Lists the regulatory approvals.
Stand release button Releases the stand from the monitor.
8
About Your Monitor
Barcode serial
number label
Refer to this label if you need to
contact Dell for technical support.
4
5
6
Dell soundbar
mounting slots
Attaches the Dell Soundbar (optional).
Cable management
slot
Organize cables by placing them through the slot.
Side View
Bottom View
Label Description
Use
Use a M3 x 6 mm screw to lock the stand to the
monitor. (screw not included)
1
Stand lock
2
3
AC power cord port Connect the power cable.
Connect a DisplayPort cable from your computer to
DisplayPort port
HDMI (MHL)1 port
HDMI (MHL)2 port
VGA port
the monitor.
Connect your computer with HDMI cable or
portable device with MHL cable (optional).
4
5
6
Connect your computer with HDMI cable or
portable device with MHL cable (optional).
To connect your computer to the monitor using a
VGA cable (optional).
About Your Monitor
9
Connect speakers to playback audio coming
through HDMI or DisplayPort audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
7
Audio line-out port
USB upstream port
Connect the USB cable from the monitor to the
computer to allow you to use the USB ports and
touch screen function on the monitor.
8
Connect your USB device. You must connect the
USB upstream cable to your monitor and computer
before you can use these ports.
USB 2.0 downstream
ports
9
Use a security cable to prevent unauthorized
removal of the monitor. (security cable sold
separately)
10
Security cable slot
Specifications
Panel
Screen type
Panel type
Active matrix - TFT LCD
TN
Viewable image
Diagonal
49.41 cm (19.5 inches)
Horizontal Active Area
Vertical Active Area
Area
432.00 mm (17.01 inches)
239.76 mm (9.44 inches)
103576.32 mm2 (160.54 inch2)
Pixel pitch
0.27 mm (H) x 0.27 mm (W)
Viewing angle
Horizontal
Vertical
170 degrees (typical)
160 degrees (typical)
Luminance
Panel
Monitor
250 cd/m2 (typical)
225 cd/m2 (typical)
Contrast ratio
1000:1 (typical)
Dynamic contrast ratio
Faceplate coating
Bezel gloss
8,000,000 : 1
Anti-glare with hard coating 3H
3~5 gloss units
Touch glass gloss
>30 gloss units
NOTE: The user should consider the placement of
the display as the reflection of surrounding light and
bright surfaces from the glass may cause
disturbances to users.
Backlight
LED edgelight system
10
About Your Monitor
Response time
Color depth
2 ms (with overdrive)
16.77 million colors
72% (CIE1976)
Color gamut (typical)
NOTE: Color gamut (typical) is based on CIE1976
(72%) and CIE1931 (72%) test standards.
Touch
Type
Infrared Optical System
19.5”
Panel diagonal
Panel thickness
Active area
6.5 0.3 mm
Extended beyond viewing area
3.0 +0.0/-0.3 mm
Cover glass thickness
Input method
Bare finger, thin gloves, conductive stylus
5 touch-points
Touch point
Output position resolution
Touch method
Operating system
32767 x 32767
Fingers and thin gloves
Windows 8 certified
NOTE: When the monitor is in Sleep mode, move the mouse, press any key on
the keyboard, or double-tap firmly on the screen to wake up the monitor.
Resolution
Horizontal scan range
Vertical scan range
30 kHz to 83 kHz (automatic)
56 Hz to 75 Hz (automatic)
1600 x 900 at 60 Hz
Maximum resolution
Video display capabilities
480p, 576p, 720p, 1080p, and 1080i
Electrical
Video input signals
DisplayPort 1.2 / HDMI / MHL / VGA
•
Separate horizontal and vertical
synchronizations.
Synchronization input signals
•
•
Polarity-free TTL level
SOG (composite SYNC on green)
AC input voltage
Frequency
100 VAC to 240 VAC
50 Hz or 60 Hz + 3 Hz
1.5 A (Max.)
Current
120 V:70 A (Max.)
240 V:150 A (Max.)
Inrush current
About Your Monitor
11
Environmental Characteristics
Temperature
Operating
Non-operating
Humidity
0 °C to 40 °C (32 °F to 104 °F)
-20 °C to 60 °C (-4 °F to 140 °F)
Operating
10% to 80% (non-condensing)
5% to 90% (non-condensing)
Non-operating
Altitude
Operating
5,000 m (16,400 ft) max
12,191 m (40,000 ft) max
Non-operating
136.49 BTU/hour (maximum)
54.59 BTU/hour (typical)
Thermal dissipation
Preset Display Modes
Vertical
Frequency
(Hz)
Sync Polarity
(Horizontal/
Vertical)
Horizontal
Frequency (kHz)
Pixel Clock
(MHz)
Display Mode
720 x 400
640 x 480
640 x 480
800 x 600
800 x 600
1024 x 768
1024 x 768
1152 x 864
1280 x 1024
1280 x 1024
1600 x 900
31.5
70.0
60.0
75.0
60.0
75.0
60.0
75.0
75.0
60.0
75.0
60.0
28.3
25.2
-/+
-/-
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
31.5
-/-
40.0
49.5
65.0
78.8
108.0
108.0
135.0
97.8
+/+
+/+
-/-
+/+
+/+
+/+
+/+
+/-
Physical Characteristics
Connector type
One DisplayPort 1.2 port
Maximum resolution: 1600 x 900
DisplayPort
Two HDMI/MHL ports
Maximum resolution: 1600 x 900
HDMI
VGA
One VGA port
Maximum resolution: 1600 x 900
12
About Your Monitor
One USB 2.0 upstream port
Two USB 2.0 downstream ports
USB
Audio
One audio-out port
• D-Sub
• HDMI
Signal cable type
• MHL
• DisplayPort
• USB 2.0
Dimensions (with stand)
Height
376.0 mm (14.80 inches)
505.9 mm (19.92 inches)
165.0 mm (6.50 inches)
Width
Depth
Dimensions (without stand)
Height
311.2 mm (12.25 inches)
505.9 mm (19.92 inches)
51.7 mm (2.04 inches)
Width
Depth
Stand dimensions
Height
289.8 mm (11.41 inches)
180.0 mm (7.09 inches)
165.0 mm (6.50 inches)
Width
Depth
Weight
Weight with packaging
6.07 kg (13.35 lb)
4.89 kg (10.76 lb)
Weight with stand assembly
and cables
Weight without stand
assembly
(For wall mount or VESA
mount considerations - no
cables)
3.43 kg (7.55 lb)
1.08 kg (2.38 lb)
Weight of stand assembly
Power Management Modes
If you have VESA’s DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode. If the computer detects input from keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of Power Save Mode:
About Your Monitor
13
VESA
Horizontal Vertical
Video
Power Indicator Power Consumption
Modes
Sync
Sync
Normal
operation
Active
Active
Active White
16 W (typical)
40 W (maximum)
Active-off Inactive
mode
Inactive Blank Brething white Less than 0.5 W
Off Less than 0.5 W
Switch off
-
-
-
NOTE: This monitor is ENERGY STAR®-compliant.
NOTE: Zero power consumption in OFF mode can only be achieved by
disconnecting the power cable from the monitor.
The OSD functions only in the normal operation mode. If you press any button is
pressed in Active-off mode, the following message is displayed:
14
About Your Monitor
Pin Assignments
VGA
Pin
15-pin Side of the
Pin
15-pin Side of the
Number
Connected Signal Cable
Video-Red
Video-Green
Video-Blue
GND
Number
Connected Signal Cable
1
9
Computer 5 V/3.3 V
GND-sync
GND
2
3
4
5
6
7
8
10
11
12
13
14
15
DDC data
H-sync
Self-test
GND-R
V-sync
GND-G
DDC clock
GND-B
HDMI
Pin
Number
19-pin Side of the monitor Pin
19-pin Side of the monitor
connector
connector
Number
1
2
3
TMDS Data 2+
TMDS Data 2 Shield
TMDS Data 2-
11
12
13
TMDS Clock Shield
TMDS Clock-
Floating
4
5
6
7
8
9
TMDS Data 1+
TMDS Data 1 Shield
TMDS Data 1-
TMDS Data 0+
TMDS Data 0 Shield
TMDS Data 0-
14
15
16
17
18
19
Floating
DDC Clock (SDA)
DDC Data (SDA)
Ground
+5 V Power
Hot plug detect
10
TMDS Clock
About Your Monitor
15
DisplayPort
20-pin Side of the monitor
20-pin Side of the monitor
connector
GND
ML3 (n)
GND
GND
AUX (p)
GND
AUX (n)
HPD
DP_PWR Return
+3.3 V DP_PWR
Pin Number
Pin Number
connector
ML0 (p)
GND
ML0 (n)
ML1 (p)
GND
ML1 (n)
ML2 (p)
GND
ML2 (n)
ML3 (p)
1
11
2
3
4
5
6
7
8
9
10
12
13
14
15
16
17
18
19
20
Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
Your computer has the following USB ports:
• 1 upstream
• 2 downstream
NOTE: The USB ports on this monitor are USB 2.0 compliant.
Transfer speed
Hi-Speed
Data Rate
480 Mbps
12 Mbps
Power Consumption
2.5 W each port (maximum)
2.5 W each port (maximum)
Full speed
USB Upstream port
USB Downstream port
16
About Your Monitor
Pin
Number
Signal
name
Pin
Number
Signal
name
1
2
3
4
DMU
VCC
DPU
GND
1
2
3
4
VCC
DMD
DPD
GND
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer.
NOTE: The monitor’s USB ports work only when the monitor is on or in the
power save mode. If you turn off the monitor and then turn it on, the attached
peripherals may take a few seconds to resume normal functionality.
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible computer. The
monitor automatically provides its Extended Display Identification Data (EDID) to the
computer using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic;
you can select different settings if desired. For more information about changing the
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state. These are hard to see and
do not affect the display quality or usability. For more information on Dell Monitor
Maintenance Guidelines
Cleaning Your Monitor
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable
from the electrical outlet.
For best practices, follow these instructions while unpacking, cleaning, or handling
your monitor:
•
To clean your screen, use a soft, clean cloth lightly dampened with water. You
can also use special screen-cleaning tissue or solution suitable for the antistatic
coating. To avoid using detergent of any kind as some detergents leave a milky
film on the monitor, use a lightly-dampened, warm cloth to clean the monitor.
About Your Monitor
17
CAUTION: Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
•
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent
of any kind as some detergents leave a milky film on the monitor.
•
If you notice white powder when you unpack your monitor, wipe it off with a soft
and clean cloth.
•
•
Handle your monitor with care to avoid scratches and scuff marks.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached from monitor when it is shipped from the
factory.
NOTE: If you purchased a different stand for your monitor, see the
documentation for that stand for setup instructions.
To attach the monitor stand:
1. Place the monitor on a flat surface.
2. Insert the two tabs on the upper part of the stand to the groove in the back
of the monitor.
3. Press-down on the stand till it snaps into its place.
18
Setting Up the Monitor
Connecting Your Monitor
procedures in this section,
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable from the wall outlet.
2. Connect the USB cable and only one of the following display cables to your
computer:
VGA cable,
DisplayPort cable, or
HDMI cable
NOTE: Do not connect multiple display cables to the same computer.
Connecting the VGA Cable
Connecting the DisplayPort Cable
Connecting the HDMI Cable
Setting Up the Monitor
19
Connecting the USB Cable
NOTE: The graphics are used for the purpose of illustration only. Appearance
of the computer may vary.
Organizing Cables
After you connect all necessary cables to your monitor and computer, use the
cable-management slot to organize the cables.
Removing the Stand
NOTE: To avoid scratching on the LCD screen while removing the
stand, make sure that the monitor is placed on a clean surface.
NOTE: If you purchased a different stand for your monitor, see the
documentation for that stand for setup instructions.
20
Setting Up the Monitor
To remove the stand:
1. Place the monitor on a flat surface.
2. Press and hold the Stand release button.
3. Lift the stand up and away from the monitor.
Wall Mounting (Optional)
NOTE: Use M4 x 10 mm screws to mount your display. For more details, see
the instructions that came with the VESA-compatible wall-mounting kit.
1. Place the monitor on a soft cloth or cushion on a stable flat table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws that secure the back cover.
4. Attach the mounting bracket from the wall-mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that came with the
wall mounting kit.
NOTE: For use only with UL-listed wall-mount bracket with
minimum weight/load bearing capacity of 3.43 kg.
Setting Up the Monitor
21
Operating the Monitor
Side-Panel Controls
Use the control buttons on the front of the monitor to adjust monitor and image
settings. Pressing these buttons displays the OSD with the details of the settings that
you can change.
The following table describes the front panel buttons:
Front-panel button
Description
Use this button to choose from a list of preset color
modes.
1
Shortcut key:
Preset Modes
Use this button to directly access the Brightness/
Contrast menu.
2
Shortcut key:
Brightness/Contrast
Use this button to launch the On-Screen Display
(OSD) and select options in the OSD. See Accessing
3
Menu
Use this button to go back to the main menu or exit
the OSD main menu.
4
Exit
Use this button to turn the monitor turn-on or turn-off
the monitor.
A solid white light on this button indicates the monitor
is On and fully functional.
A blinking/breathing white LED indicates DPMS power
save mode.
5
Power
(with power light
indicator)
22
Operating the Monitor
Front-Panel Button
Use the buttons on the right side of the monitor to adjust the image settings.
Button
Description
Use the Up (increase) and Down (decrease) keys
to adjust items in the OSD menu.
1
Up
Down
Use the OK key to confirm your selection.
2
3
OK
Use the Back key to go back to the previous
menu.
Back
Operating the Monitor
23
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved
if you move to another OSD menu, exit the OSD menu, or wait for the OSD
menu to disappear.
1. Press the
button to launch the OSD menu and display the main menu.
NOTE: Auto Adjust feature is only available when you use the VGA
connector.
2. Press the
and
buttons to move between the OSD menu options. As
you move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the monitor.
3. Press the
4. Press the
5. Press
or
button once to activate the highlighted option.
buttons to select the desired parameter.
and
to enter the slide bar and then use the
or
button, according
to the indicators on the menu, to make your changes.
6. Press the
button once to return to the main menu to select another option
button two or three times to exit from the OSD menu.
or press the
24
Operating the Monitor
OSD Options
Menu and Submenus
Description
This meter shows, in real time, the energy level being
consumed by the monitor.
Energy Use
Use this menu to activate Brightness/Contrast adjustment.
Brightness/Contrast
Brightness adjusts the luminance of the backlight
(minimum 0; maximum 100).
Press the
Press the
button to increase brightness.
button to decrease brightness.
Brightness
NOTE: Brightness control is disabled during “Screen dim”
in PowerNap option when screen saver is activated.
Press the
button to increase contrast and Press the
button to decrease contrast (between 0 and 100).
Adjust Brightness first, and then adjust Contrast only if
further adjustment is necessary.
Contrast
Contrast adjusts the difference between darkness and
lightness on the monitor.
Operating the Monitor
25
Menu and Submenus
Description
The Auto Adjust feature optimizes the display settings
for use with your setup. Auto Adjust feature allows the
monitor to automatically adjust to the incoming video
signal. After using Auto Adjust feature, you can further
tune your monitor by using the Pixel Clock and Phase
controls under Displays Settings.
Auto Adjust
The following dialog appears on a black screen as the
monitor automatically adjusts to the current input:
NOTE: In most cases, Auto Adjust produces the best
image for your configuration.
NOTE: Auto Adjust feature option is only available when
your monitor is connected using the VGA cable.
Use the Input Source menu to select between different
video inputs that are be connected to your monitor.
Input Source
26
Operating the Monitor
Menu and Submenus
VGA
Description
Select VGA and press
monitor are connecting using the VGA cable.
when your computer and
Select DisplayPort and press
monitor are connecting using the DisplayPort cable.
when your computer and
DisplayPort
HDMI(MHL)1
HDMI(MHL)2
Select HDMI(MHL)1 and press
and monitor are connecting using the HDMI(MHL)1 cable.
when your computer
Select HDMI(MHL)2 and press when your computer
and monitor are connecting using the HDMI(MHL)2 cable.
Use the Color Settings menu to adjust the monitor’s color
settings
Color Settings
Allows you to set the video input mode to.
RGB: Select this option if your monitor is connected to a
computer or DVD player using the VGA and HDMI cable.
Input Color Format
YPbPr: Select this option if your DVD player supports only
YPbPr output.
Preset Mode
Operating the Monitor
27
Menu and Submenus
Description
Standard: Default color settings. This is the default preset
mode.
Preset Mode
Multimedia: Ideal for multimedia applications.
Movie: Ideal for movies.
Game: Ideal for most gaming applications.
Text: Ideal for office
Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the color
settings. Press the
and
buttons to adjust the Red,
Green, and Blue values and create your own preset color
mode.
Automatically sharpen images, enhance hues, and boost
color contrast to enhance image clarity.
Image Enhance
NOTE: Image Enhance is only available for Standard,
Multimedia, Movie, and Game modes.
Shift color of video image to green or purple.
Use this setting to achieve the desired flesh tone.
Use
or
to adjust the hue from 0 to 100.
Hue
Press
Press
to increase the green shade.
to increase the purple shade.
NOTE: Hue adjustment is available only for Movie and
Game mode.
28
Operating the Monitor
Menu and Submenus
Saturation
Description
This feature adjusts the color saturation of the video
image. Use
100.
or
to adjust the saturation from 0 to
Press
Press
to increase the monochrome appearance.
to increase the colorful appearance.
NOTE: Saturation adjustment is available only for video
input.
Resets your monitor’s color settings to the factory
defaults.
Reset Color Settings
Display Settings
Aspect Ratio
Adjust the image ratio to Wide 16:9, 4:3, or 5:4.
Adjusts the horizontal position of the image.
Horizontal Position
Use the
Adjusts the vertical position of the image.
Use the and buttons to change the image position.
Makes the image look sharper or softer.
Use or to adjust the sharpness.
and
buttons to change the image position.
Vertical Position
Sharpness
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference.
Pixel Clock
Phase
Use the
and
buttons to adjust for best
image quality.
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again.
NOTE: Pixel Clock and Phase Adjustments are only
available when your monitor is connected using the VGA
cable.
Operating the Monitor
29
Menu and Submenus
Dynamic Contrast
Description
Dynamic Contrast adjusts the contrast ratio to
8,000,000 : 1.
Push the
or “Off”.
button to select the Dynamic Contrast “On”
Reset Display
Settings
Restores the display settings to factory defaults.
Energy Settings
Turn-on or turn-off dynamic dimming.
Energy Smart turned “on” will activate the dynamic
dimming. With Energy Smart turned on, the monitor will
consume overall less power compared to when Energy
Smart is turned “off”.
Energy Smart
NOTE: Under Energy Smart mode, the energy usage bar
will decrease when transitioning from bright scenes to
darker scenes. The energy usage bar will increase when
transitioning from dark scenes to bright scenes.
System
Monitor status
On
Standby
Off
Monitor with
upstream
connected
On
(Disabled)
On
(Disabled)
Off
(Disabled)
USB
Off/On*
(depends
on OSD
Monitor without
upstream
On
Off
connected
selections)
Allows you to set the state of the power light to save
energy.
Power Button LED
Reset Energy Settings Restores the energy settings to factory defaults.
30
Operating the Monitor
Menu and Submenus
Description
Menu Settings
Set the OSD display to one of eight languages.
English, Espanol, Francais, Deutsch, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese.
This function is used to change the OSD background from
opaque to transparent.
Language
Transparency
OSD Hold Time: Sets the length of time the OSD remains
active after you press a button.
Timer
Lock
Use the
and
buttons to adjust the slider in
1-second increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All buttons are
locked.
NOTE: Lock function – Either soft lock (through OSD
menu) or hard lock (Press and hold the button above
power button for 10 sec)
Unlock function – Only hard unlock (Press and hold the
button above power button for 10 sec)
Reset Menu Settings Restore the menu settings to factory defaults.
Operating the Monitor
31
Menu and Submenus
Description
Other Settings
Select this option to adjust the OSD settings, such as the
DDC/CI, LCD Conditioning, and so on.
DDC/CI
DDC/CI (Display Data Channel/Command Interface)
allows you to adjust the monitor settings using software
on your computer. Enable this feature for best user
experience and optimum performance of your monitor.
Select Disable to turn off this feature.
LCD Conditioning
Helps reduce minor cases of image retention.
Depending on the degree of image retention, the program
may take some time to run. Select Enable to start the
process.
32
Operating the Monitor
Menu and Submenus
Reset Other Settings
Factory Reset
Description
Restores other settings, such as such as DDC/CI, to
factory defaults.
Restores all OSD settings to the factory defaults.
Personalize
Select from Preset Modes, Brightness/Contrast, Auto
Adjust, Input Source, Aspect Ratio and set as shortcut key.
Reset Personalization Restores shortcut keys to factory defaults.
Operating the Monitor
33
OSD Warning Messages
When the monitor does not support a display resolution, the following message
appears:
This means that the monitor cannot synchronize with the signal that it is receiving
from the computer. See Specifications for the frequency ranges addressable by this
monitor. Recommended mode is 1600 x 900.
The following message before the DDC/CI function is disabled.
The following message is displayed when monitor enters Power Save mode.
Activate the computer and wake up the monitor to gain access to the OSD
If you press any button other than the power button, the following message appears:
34
Operating the Monitor
If you set the input to a particular mode but the cable for that mode (VGA, DP, or
HDMI) is disconnected, one of the following messages appears, depending on the
selected input.
or
or
For help on resolving errors, see Troubleshooting.
Setting the Maximum Resolution
In Windows Vista®, Windows® 7 or Windows® 8 / Windows® 8.1 :
1. For Windows® 8 / Windows® 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen resolution.
3. Click the dropdown list of the Screen resolution and select 1600 x 900.
4. Click OK.
If you do not see 1600 x 900 as an option, you may need to update your graphics
driver. See Appendix.
Operating the Monitor
35
Tilt
With the stand, you can tilt the monitor for the most comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Troubleshooting
CAUTION: Follow the Safety Instructions before you perform any of the
procedures in this section,
Self-Test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug all video cables from the back of computer.
3. Turn on the monitor.
The floating dialog box appears on the screen (against a black background) if
the monitor cannot sense a video signal and is working correctly. While in
self-test mode, the power LED remains blue. depending upon the selected
input, one of the following messages continuously scroll through the screen.
36
Troubleshooting
or
or
NOTE: This message also appears during normal operation if the display cable
gets disconnected or damaged.
4. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the self test, check your video
controller and computer, it shows monitor has a problem.
Troubleshooting
37
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the problems
with your monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when no display cables are
connected and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Make sure that the screen is clean
2. Unplug the video cable(s) from the computer or monitor.
The monitor enters the self-test mode.
3. Press and hold button 1 and Button 4 simultaneously for 2 seconds.
A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press button 4 again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat step 5 and step 6 to inspect the display in green, blue, black, white,
and text screens.
The test is complete when the text-screen appears. To exit, press button 4 again.
If you do not see any screen abnormalities while running the built-in diagnostic,
the monitor is functioning properly. Check the computer and video card for
problems.
38
Troubleshooting
Common Problems
The following table contains information about resolving common monitor
problems.
Common
Symptoms
What You
Experience
Possible Solutions
• Make sure the display cable connecting
the monitor and the computer is properly
connected and secure.
• Make sure the power outlet is functioning
properly using any other electrical equipment.
No Video
(Power light off)
No picture
• Make sure the power button is not pressed-in.
• Make sure the correct input source is selected
using the Input Source Select button.
• Check the Power Button LED option under
Energy Settings in OSD Menu.
• Increase brightness and contrast using OSD.
• Perform monitor self-test.
• Check for bent or broken pins on the
display cable and the ports.
No Video
(Power light on) no brightness
No picture or
• Run the built-in diagnostics.
• Make sure the correct input source is selected
using the Input Source Select button.
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
• Eliminate video extension cables.
Picture is
fuzzy, blurry, or
ghosting
Poor Focus
• Reset the monitor to factory settings.
• Change the video resolution to the correct
aspect ratio (16:9).
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
• Reset the monitor to factory settings.
• Check environmental factors.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Relocate the monitor and test in another
room.
• Turn off the monitor, disconnect and
reconnect the power cable, and turn on the
monitor.
• Pixel that is permanently off is a natural defect
that can occur in LCD technology.
For more information on Dell Monitor Quality
and Pixel Policy, see Dell support site at dell.
Missing Pixels
LCD screen has
spots
Stuck-on Pixels
Troubleshooting
39
Common
Symptoms
What You
Experience
Possible Solutions
• Reset the monitor to factory settings.
Brightness
Problems
Picture too dim
or too bright
• Auto Adjust using OSD.
• Adjust brightness and contrast using
the OSDD.
• Reset the monitor to factory settings.
Screen not
centered
correctly
Geometric
Distortion
• Auto Adjust using OSD.
• Adjust horizontal and vertical positions using
OSD.
• Reset the monitor to factory settings.
• Perform Auto Adjust using OSD.
• Adjust Phase and Pixel Clock using OSD.
Horizontal/
Vertical Lines
Screen has one
or more lines
• Perform monitor self-test and determine if the
lines appear in the self-test mode.
• Check for bent or broken pins on the
display cable and the ports.
• Run the built-in diagnostics.
• Reset the monitor to factory settings.
• Perform Auto Adjust using OSD.
• Adjust Phase and Pixel Clock using OSD.
• Perform monitor self-test check to determine
if the problem appears in self-test mode.
• Check for bent or broken pins on the
display cable and the ports.
Screen is
scrambled or
appears torn
Synchronization
Problems
• Restart the computer in safe mode.
• Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
Monitor
malfunctions
on and off
Intermittent
Problems
• Reset the monitor to factory settings.
• Perform monitor self-test to determine if the
intermittent problem occurs in self-test mode.
• Perform monitor self-test.
• Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
Picture missing
color
Missing Color
• Check for bent or broken pins on the
display cable and the ports.
40
Troubleshooting
Common
Symptoms
What You
Experience
Possible Solutions
• Change the Color Setting Mode in the Color
Settings OSD to Graphics or Video depending
on the application.
• Try different Color Preset Settings in Color
Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is
turned off.
Picture color
not good
Wrong Color
• Change the Input Color Format to PC RGB or
YPbPr in the Advance Setting OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
• Use the Power Management feature to turn off
the monitor at all times when not in use (for
more information, see Power Management
Modes).
Faint shadow
from the static
image displayed
appears on the
screen
• Use a dynamically changing screen saver.
Visible signs
of smoke or
sparks
Safety Related
Issues
Do not perform any troubleshooting steps.
Contact Dell immediately.
Troubleshooting
41
Specific
Symptoms
What You
Experience
Possible Solutions
• Use the Dell provided USB cable to connect
your computer.
• Make sure the power cable has a ground pin.
• Unplug and replug the power cable from the
power adapter to allow auto-recalibration of
the touch module.
• Make sure computer support USB 2.0 or later.
• If the display cannot be detected by the
computer, power off/on the monitor or
unplug and replug the USB cable.
• Please do not cover the surface or
surroundings of the screen with your hands
or any other objects every time the monitor
is turned on;and please wait until the USB
driver installation at the bottom-right corner
of the screen is completed after the monitor
is turned on before performing any touch
screen operations.
• Please avoid covering the beam with other
objects (such as sleeves) besides performing
touch screen operations with your finger
during operation, as doing so may affect the
transmitting and receiving by the sensor lens.
• Wipe softly to clean the dust on the six sensor
lens with soft and clean cloth when touch
function miss alignment or no touch function.
Touch function
miss alignment
or no touch
function
Touch report
error
Cannot wake
up monitor
1. Access Device Manager, expand HID
Interface Device under Human Device.
2. Right click HID- compliant device, click
Properties and select the check-box to allow
the device to wake the computer.
Touch screen
non-responsive and computer
in power-save
mode
by using touch
in power-save
mode
Cursor does
1. Open Control Panel, open Hardware and
Sound, and then open Tablet PC Settings.
2. Select Calibration.
3. Follow the instructions to recalibrate your
screen
Windows 7 and not accurately
Windows 8 /
Windows 8.1
Calibration
follow your
finger when
you touch the
screen
NOTE: When the monitor is in Sleep mode, move the mouse, press any key on
the keyboard, or double-tap firmly on the screen to wake up the monitor.
42
Troubleshooting
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Image is
centered on
• Check the aspect ratio in Image Setting OSD
Screen image is
too small
screen, but does menu
not fill entire
viewing area
• Reset the monitor to factory settings.
Cannot adjust
the monitor
OSD does not
appear on the
Turn off the monitor, disconnect and reconnect
the power cable, and turn on the monitor.
settings using
the buttons on screen
the front panel
• Check the signal source.
• Make sure the computer is not in power
saving mode, by moving the mouse or
pressing a key on the keyboard.
• Make sure your computer or other
video-output device is powered on and
playing video media.
• Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
No input signal
when controls
are pressed
No picture, the
light is white.
• Unplug and replug the display cable.
• Restart the computer or video player.
• Due to different video formats and aspect
ratios of DVDs, the monitor may not display
the video in full screen.
The picture
The picture
does not fill the
entire screen.
cannot fill the
height or width
of the screen
• Run the built-in diagnostics.
Troubleshooting
43
Universal Serial Bus (USB) Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
• Make sure your monitor is turned on.
• Disconnect and reconnect the upstream cable
to your computer.
• Disconnect and reconnect the USB peripherals
(downstream connector).
USB
peripherals are
not working
USB interface
is not working
• Turn off and turn on the monitor.
• Reboot the computer.
• Some USB devices require higher electric
current; connect the device directly to the
computer system.
• Check that your computer is USB
2.0-compliant.
High Speed
USB 2.0
peripherals
working slowly
or not working
at all
• Some computers have USB 2.0 ports. Ensure
that the correct USB port is used.
High Speed
USB 2.0
interface is
slow.
• Disconnect and reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals (downstream
connector).
• Restart the computer.
44
Troubleshooting
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area. To contact Dell for sales, technical support, or
customer service issues.
2. Verify your country or region on the top-left of the page.
3. Click Contact Us.
4. Click the appropriate service or support link based on your need.
Appendix
45
Setting Display Resolution to 1600 x 900 (maximum)
For maximum display performance while using the Microsoft Windows operating
systems, set the display resolution to 1600 x 900 pixels by performing the following
steps:
Windows XP
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse button
and adjust the screen resolution to 1600 x 900.
4. Click OK.
Windows Vista, Windows 7, or Windows 8 / Windows 8.1
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse button
and adjust the screen resolution to 1600 x 900.
4. Click OK.
Downloading Latest Video Drivers
Dell computer
the latest driver for your video card.
2. After installing the drivers, try setting the resolution to 1600 x 900 again.
If you are unable to set the resolution to 1600 x 900 even after updating the video
drivers, contact Dell technical support.
Non-Dell computer or video card
Windows XP
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your video card manufacturer (such as NVIDIA, ATI, Intel, and so on)
from the description at the top of the window.
5. See the computer or video-card manufacturer’s website for updated drivers.
Windows Vista, Windows 7, or Windows 8 / Windows 8.1
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
46
Appendix
4. Identify your video card manufacturer (such as NVIDIA, ATI, Intel, and so on)
from the description at the top of the window.
5. See the computer or video-card manufacturer’s website for updated drivers.
After installing the updated drivers for your video card, try setting the resolution to
1600 x 900 again. If you are unable to set the resolution to 1600 x 900, contact
the manufacturer of your computer or consider purchasing a graphics adapter
that supports the resolution of 1600 x 900.
Setting up Dual Monitors
Connect the external monitor(s) to your computer and follow any of the below setup
method.
Using keyboard shortcut
1. Press the Windows key+<P> on your keyboard.
2. While holding down the Windows logo key, press <P> to toggle between the
display selections.
Windows Vista and Windows 7
Windows 8 / Windows 8.1
Appendix
47
Using display settings
Windows Vista
1. Right-click on the desktop and click Personalize.
2. Click Display Settings.
3. Click Identify Monitors and select the appropriate options.
NOTE: If your computer does not detect the second monitor, restart your
computer and repeat step 1 to step 3.
48 Appendix
Windows 7
1. Right-click on the desktop and click Screen resolution.
2. Click Multiple displays to choose a display selection. If you do not see the
additional monitor listed, click Detect.
NOTE: If your computer does not detect the second monitor, restart your
computer and repeat step 1 to step 3.
Appendix
49
Windows 8 / Windows 8.1
1. From the Start screen, select Desktop tile to switch to the classic Windows
desktop.
2. Right-click on the desktop and click Screen resolution.
50
Appendix
3. Click Multiple displays to choose a display selection. If you do not see the
additional monitor listed, click Detect.
NOTE: If your computer does not detect the second monitor, restart your
computer and repeat step 1 to step 3.
Appendix
51
Display Styles For Multiple Monitors
After connecting external monitors, you can choose to duplicate, extend, or use only
one of the monitors.
Duplicate displays
This option shows the same content on all monitors. The resolution of all monitors is
set to match the monitor with the minimum resolution.
Windows Vista
[DUPLICATE NOT AVAILABLE]
Windows 7
Windows 8 / Windows 8.1
52
Appendix
Extend displays
This option shows separate content on the selected monitors. The resolution of
each monitor can be set independently. You can set the relative position of the
displays. you can match the location of the screen relative to the physical placement
of the monitors, such as left, right, top, bottom, and so on. To set the position, drag
the monitor icons to the desired position.
Windows Vista
Windows 7
Appendix
53
Windows 8 / Windows 8.1
Show desktop only on…
This option allows you to select the monitor to display content. You can choose to
use any one of the monitors connected to your computer—or in case of laptop, the
built-in display or the external display. This option is generally used when a laptop
with a lower-resolution display is connected to a higher-resolution external display
and you want to see the content only on the external monitor.
Windows Vista
54
Appendix
Windows 7
Appendix
55
Windows 8 / Windows 8.1
56
Appendix
|