Dell™ U3011 Flat Panel Monitor User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices,
Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model U3011t
July 2010 Rev. A00
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Color calibration datasheet
Product and Safety Information Guide
Product Features
The U3011 flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■ 756.23 mm (30 inches) viewable area display (measured diagonally).
■ 2560 x 1600 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle (178°/178°) and superb grayscale tracking minimizes color deviations at biased angles of viewing (sitting, standing, or moving side- to-
side) which ensures ultra-smooth color gradation.
■ Tilt, swivel and vertical extension adjustment capabilities.
■ Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation media includes an information file (INF), Image color Matching File (ICM), and product documentation.
■ Security lock slot.
■ Compatible with xvYCC, Adobe RGB and sRGB color standards.
■ Factory calibrated to an average delta E of < 5 under sRGB and Adobe RGB input source for brand-new Dell monitor U3011. Dedicated Custom Color Mode (6-
axis Color-control) for Saturation, Hue, Gain (RGB) and offset (RGB).
■ 12-bit internal processing which tested HDMI1.3 with deep color (12-bit).
■ 7-in-1 USB 2.0 Card Reader (xD, SD/Mini SD, MS/HSMD/MSPRO, MMC).
■ Supports VGA, DVI-D, DisplayPort, HDMI and Component video signals.
■ Supports Picture by Picture (PBP) Select mode.
Identifying Parts and Controls
Front View
Front View
Label
Front panel controls
Description
1
2
Shortcut Key 1 - Preset Modes (Default)
Shortcut Key 2 - Brightness/Contrast (Default)
3
4
Shortcut Key 3 - Input Source (Default)
Menu
5
6
Exit
Power (with power light indicator)
NOTE: 1~5 are capacitive touch sensor keys, which are activated by placing your finger on the blue LED.
Back View
Back view
Back view with monitor stand
Label Description
Use
VESA mounting holes (100 mm x 100
mm - behind attached VESA Plate)
Wall mount monitor using VESA-compatible wall mount
kit (100 mm x 100 mm).
1
2
Security lock slot
To help secure your monitor.
3
4
5
Barcode serial number label
Dell Soundbar mounting brackets (2)
Regulatory label
To contact Dell for technical support.
To attach the optional Dell Soundbar.
Lists the regulatory approvals.
Refer to this label if you need to contact Dell for
technical support.
6
7
Service tag label
Cable management hole
Helps organize cables by placing them through the hole.
Side View
Left view
Right view
Label Description
1
2
3
USB downstream port.
USB downstream port (support up-to 1.5 A charging current).
NOTE: To use the USB connectors on your monitor, connect the USB cable to your computer and the USB upstream connector to your monitor.
Bottom View
Bottom view
Label
Bottom view with monitor stand
Description
Use
1
2
AC power cord connector
Connect the power cable.
DC power connector for Dell Soundbar
Connect the power cord for the soundbar (optional).
Connect the HDMI 2.0 channel or DisplayPort 2.0 channel or 5.1 channel
audio output devices.
Connect the front left/right channel output to the green connector. Use this
connector for 2.0/2.1 channel audio connection.
Connect the rear left/right channel output to the black connector. Use this
connector for 5.1 channel audio connection.
3
Audio connectors
Connect the center/subwoofer channel output to the orange connector. Use
this connector for 5.1 channel audio connection.
4
5
6
7
8
DisplayPort connector
DVI connector
Connect your computer DisplayPort cable.
Connect your computer DVI (Dual link) cable.
Connect your computer VGA cable.
VGA connector
HDMI connector
Connect devices such as a DVD player or set-top box.
Connect devices such as a DVD player, set-top box, or cable TV box.
Component video connectors
Connect the USB cable that came with your monitor to the monitor and the
computer. Once this cable is connected, you can use the USB connectors on
the side and bottom of the monitor.
9
USB upstream port
Connect your USB devices. You can only use this connector after you have
connected the USB cable to the computer and USB upstream connector on
the monitor.
10
USB downstream ports
Monitor Specifications
Flat Panel Specifications
Model
U3011
Screen type
Panel type
Active matrix - TFT LCD
IPS
Screen dimensions
Preset display area:
Horizontal
756.23 mm (30 inches)
641.28 mm x 400.80 mm
641.28 mm (25.25 inches)
400.80 mm (15.78 inches)
0.2505 mm
Vertical
Pixel pitch
Pixel per Inch
Viewing angle
Luminance output
Contrast ratio
Faceplate coating
Backlight
101
178° (vertical) typical, 178° (horizontal) typical
370 cd/m² (typical)
1000 to 1 (typical), 100,000 to 1 (max, Dynamic Contrast on)
Antiglare with hard-coating 3H
Direct Light Type_18 CCFL
GTG AVR 7 ms / GTG_MAX 17 ms
Response Time
Color depth
Color Gamut
1.07 billion colors
117%* NTSC typical / 100% sRGB, 99% Adobe RGB
*U3011 color gamut (typical) is based on CIE1976 (117%) and CIE1931 (102%) test standards.
Resolution Specifications
Analog signal input
Horizontal scan range
Vertical scan range
30 kHz to 99 kHz
56 Hz to 86 Hz
Optimal preset resolution
Highest preset resolution
2048 x 1280 at 60 Hz
2048 x 1280 at 60 Hz
Digital signal Input (DVI dual link and DisplayPort and HDMI)
Horizontal scan range
Vertical scan range
30 kHz to 112.5 kHz
56 Hz to 86 Hz
2560 x 1600 at 60 Hz
(DVI/DisplayPort input sources)
1920 x 1200 at 60 Hz (HDMI
input source)
Optimal preset resolution
Highest preset resolution
2560 x 1600 at 60 Hz
(DVI/DisplayPort input sources)
1920 x 1200 at 60 Hz (HDMI
input source)
Supported Video Modes
Video display capabilities (HDMI
playback)
480i/480p/576i/576p/720p/1080i/1080p
480i/480p/576i/576p/720p/1080i/1080P
Video display capabilities (Component
playback)
Preset Display Modes
Display Mode
Horizontal Frequency
Vertical Frequency (Hz) Pixel Clock (MHz)
Sync Polarity
(Horizontal/Vertical)
(kHz)
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 800
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 1200
VESA, 1920 x 1200
VESA, 2048 x 1280
VESA, 2560 x 1600
31.47
31.47
37.5
70.0
60.0
75.0
60.0
75.0
60.0
75.0
75.0
60.0
60.0
75.0
60.0
60.0
60.0
60.0
28.322
25.175
31.5
-/+
-/-
-/-
37.88
46.88
48.36
60.02
67.5
40
+/+
+/+
-/-
49.5
65.0
78.75
108
+/+
+/+
-/+
+/+
+/+
+/+
-/+
+/-
+/-
49.7
83.5
64.0
108
80.0
135
75.0
162
74.6
193.5
174.25
268.5
78.82
98.71
Electrical Specifications
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75
ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line,
positive polarity at 50 ohm input impedance
HDMI TMDS, 600 mV for each differential line,
positive polarity at 50 ohm input impedance or 100
Ohm per differential pair
Video input signals
DisplayPort 1.1a signal input support
Component, Y 0.7 volt, Pb, Pr are all 0.7 volt(p-p),
sync(H+V) 0.3 volt, 75 ohm input impedance
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
Synchronization input signals
100 to 240 VAC / 50 Hz/60 Hz +/- 3 Hz / 2.5 A
(Max.)
AC input voltage/frequency/current
Inrush current
o
120 V: 42 A (Max.) at 0
220 V: 80 A (Max.) at 0
C
C
o
Physical Characteristics
15-pin D-subminiature, blue connector; DVI-D,
white connector; HDMI/DisplayPort, black
connector; Component
Connector type
DVI: Detachable, DVI-D, Solid pins, shipped
attached to the monitor
DisplayPort: Detachable, DisplayPort, Solid pins,
shipped detached from the monitor
Analog: Detachable, D-Sub, 15 pins, shipped
detached from the monitor
Signal cable type
High Definition Multimedia Interface: Detachable,
HDMI, 19 pins
Component
NOTE: The component, and HDMI cables are not
included with the monitor.
Dimensions (with stand)
Height (Compressed)
Height (Extended)
Width
481.3 mm (18.95 inches)
571.3 mm (22.50 inches)
694.5 mm (27.34 inches)
211.3 mm (8.32 inches)
Depth
Dimensions (without stand)
Height
453.3 mm (17.85 inches)
694.5 mm (27.34 inches)
94.4 mm (3.72 inches)
Width
Depth
Stand dimensions
Height (Compressed)
Height (Extended)
Width
323.2 mm (12.72 inches)
413.2 mm (16.27 inches)
349.4 mm (13.76 inches)
211.3 mm (8.32 inches)
Depth
Weight
Weight with packaging
Weight with stand assembly and cables
Weight without stand assembly
15.3 kg (33.76 lb)
12.6 kg (27.72 lb)
(For wall mount or VESA mount considerations - 9.3 kg (20.40 lb)
no cables)
Weight of stand assembly
2.6 kg (5.69 lb)
Environmental Characteristics
Temperature
Operating
5° to 35°C (41° to 95°F)
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
Non-operating
Humidity
Operating
10% to 80% (non-condensing)
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90%(non-condensing)
Non-operating
Altitude
Operating
3,657.6 m (12,000 ft) max
12,192 m (40,000 ft) max
Non-operating
853.6 BTU/hour (maximum)
375.59 BTU/hour (typical)
Thermal dissipation
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Horizontal Sync Vertical Sync Video
Power Indicator Power Consumption
Normal operation (with Dell Soundbar and USB active) Active
Active
Active
Inactive
-
Active
Active
Blue
Blue
250 W (maximum)**
110 W (typical)
Less than 2 W
Normal operation
Active-off mode
Switch off
Active
Inactive
Blanked Amber
Off
-
-
Less than 1 W
The OSD will only function in the normal operation mode. When any button is pressed in Active-off mode, one of the following messages will be displayed:
NOTE: While using the DisplayPort connector at 230V/50Hz, the DisplayPort consumes approximately 0.25 W more than the VGA or DVI-D while in sleep mo
®
NOTE: This monitor is ENERGY STAR -compliant.
*
Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance, Dell Soundbar, and USB active.
Pin Assignments
VGA Connector
Pin Number 15-pin Side of the Connected Signal Cable
1
Video-Red
Video-Green
Video-Blue
GND
2
3
4
5
Self-test
GND-R
6
7
GND-G
8
GND-B
9
+5V
10
11
DDC-GND
GND
12
13
14
15
DDC-SDA
H-sync
V-sync
DDC-SCL
DVI Connector
NOTE: Pin 1 is at the top left.
Pin Number 24-pin Side of the Connected Signal Cable
1
2
3
4
5
6
T.M.D.S. Data 2-
T.M.D.S. Data 2+
T.M.D.S. Data 2/4 Shield
T.M.D.S. Data 4-
NT.M.D.S. Data 4+
DDC Clock
7
DDC Data
8
No Connect
9
T.M.D.S. Data 1-
T.M.D.S. Data 1+
T.M.D.S. Data 1/3 Shield
T.M.D.S. Data 3-
T.M.D.S. Data 3+
10
11
12
13
14
15
16
17
18
19
20
21
+5V Power
Self Test
Hot Plug Detect
T.M.D.S. Data 0-
T.M.D.S. Data 0+
T.M.D.S. Data 0/5 Shield
T.M.D.S. Data 5-
T.M.D.S. Data 5+
22
23
24
T.M.D.S. Clock Shield
T.M.D.S. Clock +
T.M.D.S. Clock -
20-pin DisplayPort Connector
Pin Number 20-pin Side of the Connected Signal Cable
1
2
3
4
ML0(p)
GND
ML0(n)
ML1(p)
5
GND
6
ML1(n)
ML2(p)
GND
7
8
9
ML2(n)
ML3(p)
GND
10
11
12
13
14
15
16
17
18
19
20
ML3(n)
GND
GND
AUX(p)
GND
AUX(n)
HPD
DP_PWR Return
+3.3V DP_PWR
19-pin HDMI Connector
Pin Number 19-pin Side of the Connected Signal Cable
(Cable not included)
1
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
TMDS DATA 1+
TMDS DATA 1 SHIELD
TMDS DATA 1-
TMDS DATA 0+
TMDS DATA 0 SHIELD
TMDS DATA 0-
TMDS CLOCK
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
TMDS CLOCK SHIELD
TMDS CLOCK-
Floating
Floating
DDC CLOCK (SDA)
DDC DATA (SDA)
GROUND
+5V POWER
HOT PLUG DETECT
Component Video Connector
Pin Number 3-pin Side of the Connected Signal Cable
(Cable not included)
1
2
3
Y (Luminance signal)
Pb (Color differential signal)
Pr (Color differential signal)
Universal Serial Bus (USB) Interface
NOTE: This monitor supports High-Speed Certified USB 2.0 interface.
Transfer speed
High speed
Full speed
Data Rate Power Consumption
480 Mbps
12 Mbps
1.5 Mbps
2.5 W (Max., each port)
2.5 W (Max., each port)
2.5 W (Max., each port)
Low speed
USB Upstream Connector
Pin Number 4-pin Side of the Connector
1
2
3
4
DMU
VCC
DPU
GND
USB Downstream Connector
Pin Number
4-Pin Side of the Signal Cable
1
2
3
4
VCC
DMD
DPD
GND
USB Ports
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1 upstream - back
4 downstream - 2 on back; 2 on left side
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached pe
take a few seconds to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
Card Reader Specifications
Overview
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® 2000, Windows® XP, Windows Vista® and Windows® 7.
Once installed and recognized, the memory card (slot) appears as a separate drive/drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
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Supports Microsoft® Windows® 2000, Windows® XP, Windows Vista® and Windows® 7 operating systems.
No Microsoft® Windows® 9X support from Dell.
Mass Storage Class device (No drivers are required under Microsoft® Windows® 2000, Windows® XP, Windows Vista® and Windows® 7).
USB-IF certification.
Supports various memory card media.
The following table lists the slot to support what kind of memory card:
Flash memory cards type
xD memory card
Memory Stick Card (MS)/High Speed Memory Stick (HSMS)/Memory Stick Pro Card (MS PRO)/Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)
MultiMedia Card (MMC)/Reduced Size MultiMedia Card (with Adapter)
Cards Type
Memory Card Spec
Version
Support Specification
Max. capacity
xD
MS
xD Picture Card Specification
Memory Stick Standard Format Specification
Memory Stick Pro Standard Format
Specifications
Memory Stick Duo Standard Format
Specifications
1.2
2 GB
128 MB
32 GB
128 MB/32 GB
32 GB
32 GB
1.43
1.02
1.10
1.01
2.0
MS PRO
MS Duo
MS Duo - HG
SD
MMC
Memory Stick Duo Standard Format
Specifications
4.2
32 GB
SD Memory Card Specifications
MultiMedia Card System Specification
NOTE: MSPRO : MSPRO includes MSPRO Duo and MS Micro.
NOTE: SD : SD includes HS-SD, MiniSD, and SD Micro. SD v2.0 spec includes SDHC.
NOTE: MMC : MMC includes MMCPlus, RS-MMC, MMC Mobile, and MMC micro.
NOTE: xD: xD includes TypeM and TypeH.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and
do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
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Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
Appendix
Dell™ U3011 Flat Panel Monitor User's Guide
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Setting Up Your Monitor
Dell™ U3011 Flat Panel Monitor
If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input
sources) / 1920 x 1200 (HDMI input source) again.
NOTE: If you are unable to set the resolution to 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input
source), please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.
NOTE: In DVI, please use the dual-link DVI cable shipped with your monitor for maximum preset resolution of 2560 x 1600.
Setting Up Your Monitor
Dell™ U3011 Flat Panel Monitor
If you have a non Dell™ desktop, portable computer, or graphics card
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input
sources) / 1920 x 1200 (HDMI input source) again.
®
®
In Windows Vista or Windows 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input
sources) / 1920 x 1200 (HDMI input source) again.
NOTE: If you are unable to set the resolution to 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input
source), please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 2048 x 1280
(VGA input source) / 2560 x 1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source).
NOTE: In DVI, please use the dual-link DVI cable shipped with your monitor for maximum preset resolution of 2560 x 1600.
Operating the Monitor
Dell™ U3011 Flat Panel Monitor User's Guide
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.
NOTE: 1~5 are capacitive touch sensor keys, which are activated by placing your finger on the blue LED.
The following table describes the front panel buttons:
Front panel Button
Description
1
Use this button to choose from a list of preset color modes.
Shortcut key 1 - Preset
Modes (Default)
2
Use this button to directly access the "Brightness/Contrast" menu.
Shortcut key 2 -
Brightness/Contrast
(Default)
3
Use Input Source Select button to select between different video signals that may be connected to your
monitor.
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DVI-D 1
DVI-D 2
DisplayPort
VGA
HDMI 1
HDMI 2
Shortcut key 3 - Input
Source
(Default)
Component
4
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the
Menu
5
6
Exit the On-Screen Display menu.
Exit
Use the Power button to turn the monitor on and off.
The blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save
mode.
Power
(with power light indicator)
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The
changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1. Touch the
button to launch the OSD menu and display the main menu.
Main Menu for analog (VGA) Input
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
2.Touch the
or
button to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the monitor.
3.Touch the
button once to activate the highlighted option.
4.Touch the
5. Touch the
6.Touch the
or
button to select the desired parameter.
button to enter the slide bar and then use the
and
buttons, according to the indicators on the menu, to make your changes.
button to return to the main menu or
to exit the OSD menu.
Icon
Menu and
Submenus
Description
Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment.
Brightness
Contrast
Brightness adjusts the luminance of the backlight.
Touch the
button to increase brightness and touch the
button to decrease brightness (min 0 ~ max 100).
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Touch the
button to increase contrast and touch the
button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
Auto Adjust
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings fo
with your particular setup.
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tun
your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.
NOTE: In most cases, Auto Adjust produces the best image for your configuration. Auto Adjust option is only available when yo
using the analog (VGA) connector.
Input Source
Use the Input Source menu to select between different video signals that may be connected to your monitor.
Scan Sources
Touch the
button to select the Scan Sources, the monitor will auto detect either VGA input or DVI-D input or DislpayPort in
or HDMI input or Component video input.
DVI-D
Select DVI-D input when you are using the Digital (DVI) connector. Touch the
button to select the DVI input source.
button to select the DisplayPort in
DisplayPort
Select DisplayPort input when you are using the DisplayPort (DP) connector. Touch the
source.
VGA
Select VGA input when you are using the analog (VGA) connector. Touch the
button to select the VGA input source.
HDMI
Select HDMI input when you are using the HDMI connector. Touch the
button to select the HDMI input source.
Component
Select Component input when you are using the Component connector. Touch the
button to select the Component input
source.
Color Settings
Use the Color Settings to adjust the color setting mode and color temperature.
Color Settings submenu for Standard, Warm, Cool, Adobe RGB, sRGB, xv Mode and Custom Color modes:
Color Settings submenu for Multimedia, Game and Movie modes:
Input Color Format Choose the RGB option if monitor is connected to a PC or a DVD using a VGA or a DVI cable. Choose the YPbPr option if monitor
connected to a DVD by a YPbPr cable.
Gamma
To achieve the different color mode for PC and Mac.
Preset Modes
You can choose Standard, Multimedia, Game, Movie, Warm, Cool, Adobe RGB, sRGB, xv Mode or Custom Color;
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Standard: Loads the color settings suitable for desktop applications. This is the default preset mode.
Multimedia: Loads color settings suitable for multimedia applications, e.g. video playback.
Game: Loads color settings suitable for most gaming applications.
Movie: Loads color settings suitable for movies.
Warm: Select warm mode to obtain a red tint. This color setting is typically used for color-intensive applications (photogra
image editing, multimedia, movies, etc.).
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Cool: Select cool mode to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets
programming, text editors, etc.).
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Adobe RGB: This mode is compatible with Adobe RGB (99% coverage).
sRGB: Mode to emulate 72% NTSC color.
xv Mode: Suitable for xvYCC compliance HDMI source.
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Custom Color: Touch the
or
button select Gain, Offset, Hue and Saturation.
- Gain: Select it to adjust input RGB signal gain level.
- Offset: Select it to adjust RGB black level offset value to control your monitor base color.
- Hue: Select it to adjust RGBCMY hue value individually.
- Saturation: Select it to adjust RGBCMY saturation value individually.
Hue
This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use
adjust the hue from '0' to '100'.
or
Touch the
Touch the
button to increase the green shade of the video image.
button to increase the purple shade of the video image.
NOTE: Hue adjustment is available only for video input.
Saturation
This feature can adjust the color saturation of the video image. Use
or
to adjust the saturation from '0' to '100'.
Touch the
Touch the
button to increase the monochrome appearance of the video image.
button to increase the colorful appearance of the video image.
NOTE: Saturation adjustment is available only for video input.
Reset Color Setting Reset your monitor color settings to the factory settings.
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Display Settings
Use the Display Settings to adjust image.
Wide Mode
Adjust the image ratio as 16:9, 4:3, 1:1, Aspect or full screen.
Horizontal Position
Use the
Use the
or
or
to adjust image left or right. Minimum is '0' (-). Maximum is '100' (+).
to adjust image up or down. Minimum is '0' (-). Maximum is '100' (+).
Vertical Position
NOTE: Horizontal Position and Vertical Position Adjustments are only available for "VGA" input.
Sharpness
This feature can make the image look sharper or softer. Use
or
to adjust the sharpness from '0' to '100'.
Noise Reduction
Improve the motion picture quality by reducing noise on image edge.
NOTE: Noise Reduction is only available for Multimedia, Game and Movie modes.
Pixel Clock
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.
Use the
or
to adjust for best image quality.
Phase
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phas
(fine), again.
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.
Dynamic Contrast
Allows you to increase the level of contrast to provide sharper and more detailed image quality. (Brightness control is disabled w
in Dynamic Contrast mode and will be grayed out.)
Touch the
button to select the Dynamic Contrast "On" or "Off" .
NOTE: Dynamic Contrast is only available for Game and Movie color preset modes.
Displays the monitor's current settings.
Display Info
Reset Display
Settings
Select this option to restore default display settings.
Audio Settings
Select this option to adjust the audio settings.
Line Out Source
Use the Line Out Source menu to select between different audio signals that may be connected to your monitor.
NOTE: Line Out Source selection is available only when the monitor display is in PBP mode.
Audio
Configurations
Audio offers two kind of configurations of audio channels. Use the
select the desired option.
or
to move between 2 channels and 5.1 channels
Reset Audio
Settings
Reset all audio settings to the factory preset values.
PBP Settings
This function brings up a window displaying image from another input source. Thus you can watch two images from different so
at the same time.
PBP submenu when PBP On
PBP submenu when PBP Off
PBP Mode
To turn on or off Picture by Picture (PBP).
PBP Source
PBP Contrast
Other Settings
Select an input signal for Picture by Picture (PBP). (HDMI 1/HDMI 2/Component).
Adjust the contrast level of the picture in PBP Mode.
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains o
screen, and so on.
Language
Language option to set the OSD display to one of eight languages (English, Español, Français, Deutsch, Brazilian Portuguese,
Russian, Simplified Chinese or Japanese).
Menu Transparency
Select this option to change the menu transparency by touching
and
buttons (Minimum: 0 ~ Maximum: 100).
Menu Timer
Menu Lock
OSD Hold Time: Sets the length of time the OSD will remain active after the last time you touched a button.
Use the
or
to adjust the slider in 1 second increments, from 5 to 60 seconds.
This function allows you to restrict the access of the various settings on your monitor.
To lock the menu, select the 'Lock' option.
To unlock the menu, touch and hold the button above the Power button for about 10 seconds.
Button Sound
This function is used to turn on/off the button sound.
Power Save Audio
To turn on or off Audio Power during Power Save mode.
NOTE: This function is available only when DC power connector is connected to soundbar.
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjust
via software on your computer. You can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.
LCD Conditioning
Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to
You can enable this feature by selecting "Enable".
Factory Reset
Personalize
Reset all OSD settings to the factory preset values.
This feature enables you to personalize the shortcut keys.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for CCFL aging.
OSD Warning Messages
When Dynamic Contrast Feature is enabled (in these modes: Game, Movie and Multimedia), the manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode you will see the following message:
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the
Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 2048 x 1280 (VGA input source) / 2560 x
1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source).
You will see the following message before the DDC/CI function is disabled.
When monitor enters Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD
If you touch any button other than the power button one of the following messages will appear depending on the selected input:
VGA/DVI-D/DisplayPort/HDMI/Component input
If either VGA or DVI-D or DisplayPort or HDMI or Component input is selected and both VGA and DVI-D and DisplayPort and HDMI and Component cables are not
dialog box as shown below appears.
Setting the Maximum Resolution
To set the Maximum resolution for the monitor:
Windows XP:
1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source).
4. Click OK.
®
®
Windows Vista or Windows 7:
1. Right-click on the desktop and select Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 2048 x 1280 (VGA input source) / 2560 x
1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source).
4. Click OK.
If you do not see 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source), as an option, you may
need to update your graphics driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
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Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
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Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
NOTE: In DVI, please use the dual-link DVI cable shipped with your monitor for maximum preset resolution of 2560 x 1600.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
1. Attach mechanism
2. Headphone jacks
3. Power indicator
4. Power/Volume control
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for setup
instructions.
Tilt, Swivel
With this stand, you can tilt and swivel the monitor for the most comfortable viewing angle.
NOTE: The stand is attached when the monitor is shipped from the factory.
Vertical Extension
NOTE: The stand extends vertically up to 90 mm. The figures below illustrate how to extend the stand vertically.
Setting Up Your Monitor
Dell™ U3011 Flat Panel Monitor
Setting the display resolution to 2048 x 1280 (VGA input source) / 2560 x 1600
(DVI/DisplayPort™ input sources) / 1920 x 1200 (HDMI input source)(Optimal)
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For maximum display performance with Microsoft Windows operating systems, set the display resolution to 2048 x 1280 (VGA input source) / 2560 x 1600
(DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source) pixels by performing the following steps:
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 2048 x 1280 (VGA input source) / 2560 x
1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source).
4. Click OK.
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In Windows Vista or Windows 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 2048 x 1280 (VGA input source) / 2560 x
1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source).
4. Click OK.
NOTE: In DVI, please use the dual-link DVI cable shipped with your monitor for maximum preset resolution of 2560 x 1600.
If you do not see 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source) as an option, you may
need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided
directions:
Dell™ U3011 Flat Panel Monitor
Setting the display resolution to 2048 x 1280 (VGA input source) / 2560 x 1600 (DVI/DisplayPort input sources) / 1920 x 1200 (HDMI input source)
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI
is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR
partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
Model U3011t
July 2010 Rev. A00
Setting Up the Monitor
Dell™ U3011 Flat Panel Monitor User's Guide
Connecting the Monitor
NOTE: USB uplink cable connection enables USB ports and card reader on the monitor to work.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the white (digital DVI-D) or the blue (analog VGA) or the black (DisplayPort) display connector cable to the corresponding video port on
the back of your computer. Do not use the three cables on the same computer. Use all the cables only when they are connected to three different
computers with appropriate video systems.
3. Connect the USB uplink cable.
Connecting the white DVI cable and the USB uplink cable
NOTE: Your monitor supports two DVI ports. You can choose the input source (DVI-D 1 or DVI-D 2) through the OSD menu's Input
source select option.
Connecting the blue VGA cable and the USB uplink cable
Connecting the black DisplayPort cable and the USB uplink cable
NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
After you have completed connecting the DVI/VGA/DisplayPort cable, follow the procedure below to complete your monitor setup:
1. Plug the power cables for your computer and monitor into a nearby outlet.
2. Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
3. Use the cable slot on the monitor stand to organize the cables.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot
to organize all cables as shown above.
Attaching the Soundbar (Optional)
To attach the Soundbar:
1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
2. Slide the Soundbar to the left until it snaps into place.
3. Connect the Soundbar with the DC power connector.
4. Insert the mini stereo plug from the back of the Soundbar into the computer's audio output jack.
CAUTION: Do not use with any device other than the Dell Soundbar.
NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only.
Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for setup
instructions.
To remove the stand:
1. Place the monitor on a flat surface.
2. Remove the four screws from the stand.
3. Lift the stand up and away from the monitor.
Attaching the Stand
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for setup
instructions.
To attach the monitor stand:
1. Place the monitor on a flat surface.
2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor, lower the stand onto the back of the monitor.
3. Tighten the bolts as indicated.
Troubleshooting
Dell™ U3011 Flat Panel Monitor User's Guide
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously
scroll through the screen.
1. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
2. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the white screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms
What You Experience
No picture
Possible Solutions
No Video/Power LED off
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Ensure that the video cable connecting the monitor and the computer is properly
connected and secure.
Verify that the power outlet is functioning properly using any other electrical
equipment.
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Ensure that the power button is depressed fully.
No Video/Power LED on
No picture or no brightness
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Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Poor Focus
Picture is fuzzy, blurry, or
ghosting
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Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:10).
Shaky/Jittery Video
Wavy picture or fine
movement
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Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Stuck-on Pixels
LCD screen has bright spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Brightness Problems
Geometric Distortion
Picture too dim or too bright
Screen not centered correctly
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust horizontal & vertical controls via OSD.
NOTE: When using DVI-D input, the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or more lines
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-
test mode.
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Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is scrambled or
appears torn
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears
in self-test mode.
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Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Safety-Related Issues
Intermittent Problems
Visible signs of smoke or
sparks
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Do not perform any troubleshooting steps.
Contact Dell immediately.
Monitor malfunctions on & off
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Ensure that the video cable connecting the monitor to the computer is connected
properly and is secure.
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Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs
in self-test mode.
Missing Color
Wrong Color
Picture missing color
Picture color not good
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Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected
properly and is secure.
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Check for bent or broken pins in the video cable connector.
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Change the Color Setting Mode in the Color Settings OSD to Graphics or Video
depending on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
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Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Run the built-in diagnostics.
Image retention from a static Faint shadow from the static
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Use the Power Management feature to turn off the monitor at all times when not in
Alternatively, use a dynamically changing screensaver.
image left on the monitor for
image displayed appears on
the screen
a long period of time
Product Specific Problems
Specific Symptoms
What You Experience
Possible Solutions
Screen image is too small
Image is centered on screen,
but does not fill entire
viewing area
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Check the Scaling Ratio setting in Image Setting OSD.
Reset the monitor to Factory Settings.
Cannot adjust the monitor
OSD does not appear on the
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Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
with the buttons on the front screen
panel
No Input Signal when user
controls are pressed
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Check the signal source. Ensure the computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
Check to make sure Video Source to S-Video, Composite or Component is powered and
playing video media.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if
necessary.
No picture, the LED light is
green. When you press "+",
"-" or "Menu" key, the
message "No S-Video input
signal", or "No Composite
input signal", or "No
Reset the computer or video player.
Component input signal"
appears
The picture does not fill the
entire screen.
The picture cannot fill the
height or width of the screen
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Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
Run the built-in diagnostics.
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.
Universal Serial Bus (USB) Specific Problems
Specific Symptoms
What You Experience
Possible Solutions
Check that your monitor is turned ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.
USB interface is not working
USB peripherals are not
working
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Some USB devices like external portable HDD require higher electric current; connect
the device directly to the computer system.
High Speed USB 2.0 interface High Speed USB 2.0
is slow. peripherals working slowly or
not working at all
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Check that your computer is USB 2.0-capable.
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB
port is used.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.
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Dell™ Soundbar Problems
Common Symptoms
No Sound
What You Experience
Possible Solutions
No power to Soundbar - the
power indicator is off
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Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check
if the power indicator (Blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
No Sound
Soundbar has power - power
indicator is on
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Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Computer's sound card is
used as the audio source
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
card.
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Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
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Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Other audio source is used
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
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Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
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Clean and reseat the audio line-in plug.
Unbalanced Sound Output
Sound from only one side of
Soundbar
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
card or audio source.
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Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume
Volume is too low
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Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
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Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
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