Dell Computer Monitor S2309W User Manual

Dell™ S2309W Flat Panel Monitor User's Guide  
Notes, Notices, and Cautions  
NOTE: A NOTE indicates important information that helps you make better use of your computer.  
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.  
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.  
Information in this document is subject to change without notice.  
© 2008 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in  
the United States and/or other countries; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered  
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy  
efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
Model S2309Wb  
August 2008 Rev. A00  
 
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Drivers and Documentation media  
Quick Setup Guide  
Safety Information  
Product Features  
The S2309W flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:  
23-inch (584.2 mm) viewable area display.  
1920 x 1080 resolution, plus full-screen support for lower resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side to side.  
Tilt adjustment capability.  
Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Software and documentation CD which includes an information file (INF), Image color Matching File (ICM), and product documentation.  
Energy Saver feature for Energy Star compliance.  
Security lock slot.  
Identifying Parts and Features  
Front View  
Front View  
Front panel controls  
Label Description  
1
2
3
4
5
OSD Menu/Exit  
Brightness & Contrast/Up (  
)
Auto-adjust/Down (  
Input Source Select/Select  
Power button (with power light indicator)  
)
   
Back View  
Back view  
Back View with monitor stand  
Label  
Description/Use  
VESA mounting holes (100mm)  
(Behind attached base plate)  
1
To mount the monitor.  
2
3
4
5
6
Barcode serial number label  
Security lock slot  
To contact Dell for technical support.  
To help secure your monitor.  
Dell Soundbar mounting brackets  
Regulatory rating label  
Cable management slot  
To attach the optional Dell Soundbar.  
Lists the regulatory approvals.  
To organize cables by placing them through the slot.  
Side View  
Right side  
Left side  
Bottom View  
Bottom view  
Label Description  
1
2
3
AC power cord connector  
DVI connector  
VGA connector  
Monitor Specifications  
Power Management Modes  
If you have VESA's DPMS™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in  
use. This is referred to as Power Save Mode. If input from a keyboard, mouse or other input devices is detected by the computer, the monitor will automatically  
"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:  
VESA Modes  
Horizontal  
Sync  
Vertical Sync  
Video  
Power  
Indicator  
Power Consumption  
Normal operation  
Active  
Active  
Active  
White  
45 W (maximum)  
29 W (normal)*  
Less than 2 W  
Less than 1 W  
Active-off mode  
Switch off  
Inactive  
-
Inactive  
-
Blanked  
-
Amber  
Off  
* Without Audio  
Activate the computer and the monitor to gain access to the OSD.  
NOTE: This monitor is ENERGY STAR®-compliant.  
NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the  
monitor.  
Pin Assignments  
VGA Connector  
   
Pin  
Number  
15-pin Side of the  
Connected Signal Cable  
1
Video-Red  
Video-Green  
Video-Blue  
GND  
2
3
4
5
Self-test  
GND-R  
6
7
GND-G  
8
GND-B  
9
Computer 5V/3.3V  
GND-sync  
GND  
10  
11  
12  
13  
14  
15  
DDC data  
H-sync  
V-sync  
DDC clock  
DVI Connector  
Pin  
Number  
24-pin Side of the Connected Signal  
Cable  
1
TMDS RX2-  
TMDS RX2+  
TMDS Ground  
Floating  
2
3
4
5
Floating  
6
DDC Clock  
DDC Data  
Floating  
7
8
9
TMDS RX1-  
TMDS RX1+  
TMDS Ground  
Floating  
10  
11  
12  
13  
Floating  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
+5V/+3.3V power  
Self test  
Hot Plug Detect  
TMDS RX0-  
TMDS RX0+  
TMDS Ground  
Floating  
Floating  
TMDS Ground  
TMDS Clock+  
TMDS Clock-  
Flat Panel Specifications  
Screen type  
Active matrix - TFT LCD  
Panel type  
TN  
Screen dimensions  
Preset display area:  
Horizontal  
23 inches (23-inch viewable image size)  
509.184 mm (20.05 inches)  
286.416 mm (11.28 inches)  
0.266 mm  
Vertical  
Pixel pitch  
Viewing angle  
Luminance output  
Contrast ratio  
Faceplate coating  
Backlight  
160° (vertical) typical, 170° (horizontal) typical  
300 CD/m ²(typical)  
1000 to 1 (typical)  
Antiglare with hard-coating 3H  
CCFL edgelight system  
5 ms typical  
Response Time  
Color Depth  
16.7 mil colors  
Color Gamut  
82%*  
* S2309W Color Gamut (Typical) is based on CIE1976 (82%) and CIE1931 (72%).  
Resolution  
Horizontal scan range  
Vertical scan range  
30 kHz to 83 kHz (automatic)  
50 Hz to 76 Hz (automatic)  
1920 x 1080 at 60 Hz  
Optimal preset resolution  
Highest preset resolution  
1920 x 1080 at 60 Hz  
Video Supported Modes  
Video display capabilities (DVI playback)  
480i/480p/576i/576p/720p/1080i/1080p (Supports HDCP)  
Preset Display Modes  
Display Mode  
Horizontal  
Frequency  
(kHz)  
Vertical  
Frequency (Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/Vertical)  
VGA, 720 x 400  
VGA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
31.5  
31.5  
37.5  
37.9  
70.1  
59.9  
75.0  
60.3  
28.3  
25.2  
31.5  
40.0  
-/+  
-/-  
-/-  
+/+  
VESA, 800 x 600  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
67.2  
66.6  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
59.9  
49.5  
65.0  
+/+  
-/-  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1920 x 1080  
VESA, 1920 x 1080  
78.8  
+/+  
+/+  
+/+  
+/+  
-/+  
108.0  
108.0  
135.0  
173.0  
138.5  
+/-  
Electrical  
Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input  
impedance  
Digital DVI-D TMDS, 600mV for each differential line, positive  
polarity at 50 ohm input impedance  
Video input signals  
Separate horizontal and vertical synchronizations, polarity-free  
TTL level, SOG (Composite SYNC on green)  
Synchronization input signals  
AC input voltage/frequency/current  
Inrush iso surge current  
100 to 240 VAC/50 or 60 Hz + 3 Hz/2.0A (Max.)  
110 V: 30 A (Max.)  
220 V: 60 A (Max.)  
Physical Characteristics  
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D-sub: blue connector  
DVI-D: white connector  
Connector type  
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D-sub: Detachable, Analog, 15pin, shipped attached to  
the monitor  
DVI-D (Optional): Detachable, Digital, 24pin, shipped  
detached from the monitor  
Signal cable type  
Dimensions (with stand)  
Height  
401.33 mm (15.800 inches)  
554.50 mm (21.831 inches)  
222.6 mm (8.764 inches)  
Width  
Depth  
Dimensions (without stand)  
Height  
331.90 mm (13.067 inches)  
554.50 mm (21.831 inches)  
62.94 mm (2.478 inches)  
Width  
Depth  
Stand dimensions  
Height  
285 mm (11.22 inches)  
222.6 mm (8.764 inches)  
222.6 mm (8.764 inches)  
Width  
Depth  
Weight  
Weight with packaging  
Weight of Monitor and Stand Assembly  
7.66 kg ( 16.89 lb)  
5.67 kg ( 12.50 lb)  
Weight without stand assembly  
(For wall mount or VESA mount considerations -  
no cables)  
4.53 kg ( 9.99 lb)  
1.14 kg (2.51 lb)  
Weight of stand assembly  
Environmental  
Temperature  
Operating  
0° to 40° C (32° to 104°F)  
Storage: 0° to 60° C (32° to 140° F)  
Shipping: -20° to 60° C (-4° to 140° F)  
Non-operating  
Humidity  
Operating  
10% to 80% (non-condensing)  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Non-operating  
Altitude  
Operating  
Non-operating  
3,657.60 m (12,000 ft) max  
12,192 m (40,000 ft) max  
154 BTU/hour (maximum)  
119 BTU/hour (typical)  
Thermal dissipation  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display  
Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. If required,  
the user can select different settings, but in most cases monitor installation is automatic.  
LCD Monitor Quality & Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed  
pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a "bright dot." When the pixel  
remains black, it is known as a "dark dot."  
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered  
normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.  
Maintenance Guidelines  
Caring for Your Monitor  
CAUTION: Read and follow the Safety Instructions before cleaning the  
monitor.  
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical  
outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:  
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the  
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
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Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.  
If you notice a white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors.  
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.  
     
Appendix  
Dell™ S2309W Flat Panel Monitor User's Guide  
CAUTION: Safety Instructions  
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
For information on safety instructions, see the Safety Information.  
FCC Notice (U.S. Only) and Other Regulatory Information  
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product  
catalog.  
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be  
available in your area. To contact Dell for sales, technical support, or customer service issues:  
1. Visit support.dell.com.  
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
       
Setting Up Your Monitor  
Dell™ S2309W Flat Panel Monitor  
If you have a Delldesktop or a Dellportable computer with internet access  
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920x1080 again.  
NOTE: If you are unable to set the resolution to 1920x1080, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.  
 
Setting Up Your Monitor  
Dell™ S2309W Flat Panel Monitor  
If you have a non Dell™ desktop, portable computer, or graphics card  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Select Advanced.  
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920x1080 again.  
NOTE: If you are unable to set the resolution to 1920x1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter  
that will support the video resolution of 1920x1080.  
 
Operating the Monitor  
Dell™ S2309W Flat Panel Monitor User's Guide  
Using the Front Panel  
Use the control buttons on the side of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,  
an OSD shows the numeric values of the characteristics as they change.  
Front panel Button  
Description  
1
2
OSD Menu/Exit  
Use this button for direct access to the "Brightness" and "Contrast" control menu.  
Brightness /Contrast Hot  
Key  
2 and 3  
3
/
Use these buttons to navigate and adjust the slider bar (decrease/increase ranges) controls in the OSD menu.  
Down and Up  
Use this button to activate automatic setup and adjustment. The following dialog appears on a black screen as the  
self-adjusts to the current input:  
Auto Adjust  
Auto Adjustment  
button allows the monitor to self-adjust to the incoming video signal. After using Auto Adjus  
can further tune your monitor by using the Pixel Clock (Coarse), Phase (Fine) controls in the OSD.  
NOTE: Auto Adjust does not occur if you push the button while there are no active video input signals or attach  
cables.  
4
Use the Input Source Select button to select between different video signals that may be connected to your monito  
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VGA input  
DVI-D input  
Input Source Select/Select  
As you cycle through the inputs you will see the following messages to indicate the currently selected input source.  
take a few seconds for the image to appear.  
   
or  
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as  
below appears.  
or  
5
Use the power button to turn the monitor on and off.  
Power button  
(with power light indicator)  
The white light indicates that the monitor is on and fully functional. An amber light indicates power save mode.  
Using the On-Screen display (OSD) Menu  
NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves the changes. The  
changes are also saved if you change the settings and then wait for the OSD menu to disappear.  
1. Push  
to launch the OSD menu and display the main menu.  
Main Menu for Analog (VGA) Input  
Or  
Main Menu for non Analog (non VGA) Input  
   
NOTE: Auto Adjust is only available when you are using the analog (VGA) connector.  
2.Push the  
and  
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table  
for a complete list of all the options available for the monitor.  
3.Push the  
button once to activate the highlighted option.  
4.Push  
5. Push  
and  
button to select the desired parameter.  
to enter the slide bar and then use the  
and  
buttons, according to the indicators on the menu, to make your changes.  
6. Push  
to return to the main menu or exit the OSD menu.  
Icon  
Menu and Submenus  
Brightness/Contrast  
Description  
Allows you to adjust the brightness and contrast.  
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight.  
Push the button to increase the brightness and push the  
button to decrease the brightness (min 0 ~ max 100).  
Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.  
Push the button to increase contrast and Push the button to decrease contrast (min 0 ~ max 100).  
The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen.  
Back  
Push  
to go back to or exit the main menu.  
Auto Adjust  
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings  
NOTE: In most cases, Auto Adjust produces the best image for your configuration. This option is only available when you ar  
connector.  
Input Source  
The Input Source menu is to used to select between different video signals that may be connected to your monitor.  
Auto Detect  
Scan for Sources. Push  
to scan for available input signals.  
VGA  
Select VGA input when you are using the analog (VGA) connector. Push  
Select DVI-D input when you are using the Digital (DVI) connector. Push  
to select the VGA input source.  
to select the DVI input source.  
DVI-D  
Back  
Push  
to go back to or exit the main menu.  
Color Settings  
Use the color settings to adjust the Image mode and color format.  
Image mode submenu for VGA/DVI-D input  
 
or  
NOTE: Image modes are different between the VGA/DVI-D and Video inputs  
Allows you to set the color format to:  
Input Color Format  
PC RGB-Suitable for normal PC graphics display over DVI  
HD YPbPr-Suitable for HD video playback over DVI.  
Mode Selection  
Preset modes  
Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics. If a  
VGA/DVI-D input  
Standard  
Mode suitable for desktop applications.  
Multimedia  
Mode for multimedia applications, eg video playback.  
Game  
Warm  
Mode suitable for gaming applications.  
Select warm mode to obtain a red tint. This color setting is typically used for color-intensive applications (photograph image e  
Cool  
Select cool mode to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, program  
Custom (RGB)  
Video input  
Use the  
or  
button to increase or decrease each of the three colors (R, G, B) independently, in single-digit increments,  
Movie  
Game  
Sports  
Mode suitable for movie playback.  
Mode suitable for game applications.  
Mode suitable for sports scenes.  
Nature  
Hue  
Mode suitable for nature scenes.  
This feature can make the video image color shift from green to purple. Use this feature to adjust the skin tone. Use  
increases the green hue in the image  
or  
increases the purple hue in the image  
NOTE: Hue adjustment is only available for video input.  
Saturation  
Allows you to adjust the color saturation of the video image. Use  
makes video image looks monochrome  
or  
button to adjust the saturation from '0' to '100'  
makes video image looks colorful  
NOTE: Saturation adjustment is only available for video input.  
Reset Color Settings  
Back  
Returns your monitor color settings to those that were set at the time of manufacture.  
Push  
to go back to or exit the main menu.  
Display Settings  
Horizontal Position Use the  
and  
and  
buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).  
buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).  
Use the  
Vertical Position  
This feature can make the image look sharper or softer. Use  
or  
to adjust the sharpness from '0' to '100' .  
Sharpness  
Pixel Clock  
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed th  
'Image Settings'.  
Use the  
and  
buttons to adjust for best image quality.  
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use P  
Phase  
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.  
Resets the display settings to the original factory settings.  
Reset Display Settings  
Back  
Push  
to go back to or exit the main menu.  
Other Settings  
Language  
Language option to set the OSD display to one of five languages (English, Espanol, Francais, Deutsch, Japanese).  
Allows you to adjust the OSD background from opaque to transparent.  
Menu Transparency  
Menu Timer  
OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pushed a button.  
Use the  
and  
buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.  
Menu Lock  
Controls user access to adjustments. When selected, no user adjustments are allowed. All buttons are locked except the m  
NOTE: When the OSD is locked, pushing the menu button for 15 seconds will unlock and allow user access to all applicable  
pushing the menu button for 15 seconds will activate the Menu Lock function.  
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be ad  
can disable this feature by selecting "Disable".  
Enable this feature for best user experience and optimum performance of your monitor.  
If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the L  
several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn-i  
LCD Conditioning  
Reset all OSD settings to the factory preset values.  
Factory Reset  
Back  
Push  
to go back to or exit the main menu.  
OSD Warning Messages  
When the monitor does not support a particular resolution mode you will see the following message :  
or  
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical f  
monitor. The recommended mode is 1920 X 1080.  
When monitor enters Power Save mode, the following message appears :  
or  
Activate the computer and wake up the monitor to gain access to the OSD  
If you push any button other than the power button one of the following messages will appear depending on the selected input:  
VGA/DVI-D input  
 
or  
If either VGA or DVI-D input is selected and all VGA and DVI-D cables are not connected, a floating dialog box as shown below appears.  
or  
See Solving Problems for more information.  
Setting the Optimal Resolution  
To set the optimal resolution for the monitor.  
1. Right-click on the desktop and select Properties.  
2. Select the Settings tab.  
3. Set the screen resolution to 1920 x 1080.  
4. Click OK.  
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following  
procedures.  
If you have a Dell desktop or portable computer:  
¡
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
¡
¡
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
Using the Dell Soundbar (Optional)  
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell flat panel displays. The Soundbar has a rotary volume and on/off control to  
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.  
   
1. Attach mechanism  
2. Headphone connectors  
3. Power indicator  
4. Power/Volume control  
Using the Tilt  
Tilt  
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.  
NOTE: The stand is attached when the monitor is shipped from the factory.  
 
Setting Up Your Monitor  
Dell™ S2309W Flat Panel Monitor  
Important instructions to set the display resolution to 1920x1080 (Optimal)  
For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 1920 x 1080 pixels by performing the  
following steps:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920x1080.  
4. Click OK.  
If you do not see 1920x1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the  
computer system you are using, and follow the provided directions:  
 
Dell™ S2309W Flat Panel Monitor  
Information in this document is subject to change without notice.  
© 2008 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell and the DELL logo, are trademarks of Dell Inc; Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in  
the United States and/or other countries. Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered  
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy  
efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
Model S2309Wb  
August 2008  
Rev. A00  
 
Setting Up the Monitor  
Dell™ S2309W Flat Panel Monitor User's Guide  
Connecting Your Monitor  
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.  
To connect your monitor to the computer perform the following steps/instructions:  
1. Turn off your computer and disconnect the power cable.  
2. Connect either the white (digital DVI-D (optional)) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your  
computer. Do not use both cables on the same computer. Use both the cables only when they are connected to two different computers with  
appropriate video systems.  
Connecting the blue VGA cable  
Connecting the white DVI cable (optional)  
NOTE: All monitors may not ship with a DVI cable. To purchase a DVI cable Contact Dell.  
NOTE: The Graphics are used for the purpose of illustration only. Appearance of the the computer may vary.  
After you have completed connecting the DVI/VGA cable, follow the procedure below to complete your monitor setup:  
1. Plug the power cables for your computer and monitor into a nearby outlet.  
2. Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.  
3. Use the cable management slot on the monitor stand to organize the cables.  
Organizing Your Cables  
     
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to  
neatly organize all cables as shown above.  
Attaching the Soundbar  
1. Working from the rear of the monitor, attach the Soundbar by aligning  
the two slots with the two tabs along the bottom rear of the monitor.  
2. Slide the Soundbar to the left until it snaps into place.  
3. Connect the Soundbar with the DC power connector.  
4. Insert the mini stereo plug from the rear of the Soundbar into the  
computer's audio output jack.  
NOTICE: Do not use with any device other than the Dell Soundbar  
NOTE: Soundbar Power Connector +12V DC output is for the optional Soundbar only.  
 
Solving Problems  
Dell™ S2309W Flat Panel Monitor User's Guide  
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.  
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly  
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:  
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue  
connector) cables from the back of computer.  
3. Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.  
While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously  
scroll through the screen.  
or  
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.  
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.  
If your monitor screen remains blank after you have performed Step 5, check your video controller and computer system.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or  
with your computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.  
3. Press and hold the  
and  
buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.  
4. Carefully inspect the screen for abnormalities.  
5. Press the  
button on the front panel again. The color of the screen changes to red.  
6. Inspect the display for any abnormalities.  
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.  
The test is complete when the white screen appears. To exit, press the  
button again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
OSD Warning Messages  
For OSD-related issues, see OSD Warning Messages.  
Common Problems  
       
The following table contains general information about common monitor problems that you might encounter and the possible solutions.  
Common Symptoms  
No Video/ Power LED off  
What You Experience  
No picture  
Possible Solutions  
l
Ensure that the video cable connecting the monitor and the computer is properly con  
secure.  
l
l
Verify that the power outlet is functioning properly using any other electrical equipm  
Ensure that the power button depressed fully.  
No Video/ Power LED on  
No picture or no brightness  
l
l
l
l
Increase brightness & contrast controls via OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Poor Focus  
Picture is fuzzy, blurry, or ghosting  
l
l
l
l
l
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Eliminate video extension cables.  
Reset the monitor to Factory Settings.  
Change the video resolution to the correct aspect ration (16:9).  
Shaky/Jittery Video  
Wavy picture or fine movement  
l
l
l
l
l
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Reset the monitor to Factory Settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
Missing Pixels  
LCD screen has spots  
l
l
l
Cycle power on-off.  
Pixel that is permanently off is a natural defect that can occur in LCD technology.  
Run the built-in diagnostics.  
Stuck-on Pixels  
Brightness Problems  
LCD screen has bright spots  
Picture too dim or too bright  
l
l
l
Cycle power on-off.  
Pixel that is permanently off is a natural defect that can occur in LCD technology.  
Run the built-in diagnostics.  
l
l
l
Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust brightness & contrast controls via OSD.  
Geometric Distortion  
Screen not centered correctly  
Screen has one or more lines  
l
l
l
Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust brightness & contrast controls via OSD.  
NOTE: When using 'DVI-D', the positioning adjustments are not available.  
Horizontal/Vertical Lines  
l
l
l
l
l
l
Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check and determine if these lines are also in self-t  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.  
Synchronization Problems  
Screen is scrambled or appears  
torn  
l
l
l
l
Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check to determine if scrambled screen appears in  
mode.  
l
l
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
Safety Related Issues  
Intermittent Problems  
Visible signs of smoke or sparks  
Monitor malfunctions on & off  
l
l
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
l
Ensure that the video cable connecting the monitor to the computer is connected pro  
secure.  
l
l
Reset the monitor to Factory Settings.  
Perform monitor self-test feature check to determine if the intermittent problem occu  
mode.  
Missing Color  
Wrong Color  
Picture missing color  
Picture color not good  
l
l
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the computer is connected pro  
secure.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
l
l
l
l
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depe  
application.  
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color  
if the Color Management is turned off.  
l
l
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
Run the built-in diagnostics.  
Image retention from a static  
image left on the monitor for a  
long period of time  
Faint shadow from the static image  
displayed appears on the screen  
l
l
Use the Power Management feature to turn off the monitor at all times when not in  
information, see Power Management Modes).  
Alternatively, use a dynamically changing screensaver.  
Product Specific Problems  
SPECIFIC SYMPTOMS  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
Screen image is too small  
Image is centered on screen, but  
does not fill entire viewing area  
l
Perform monitor reset on "Factory Reset"  
Cannot adjust the monitor with  
the buttons on the front panel  
OSD does not appear on the  
screen  
l
Turn the monitor off and unplug the power cord and then plug back and power on  
No Input Signal when user  
controls pressed  
No picture, the LED light is  
l
l
l
Check the signal source Make sure the Computer is not in power saving by moving  
pressing any key on the keyboard.  
Check whether the signal cable is plugged in and seated properly. Re-plug the sign  
necessary.  
amber. When press "  
", "  
"
or "Menu" key, the message " No  
VGA cable" or "No DVI-D cable"  
will appear.  
Re-boot the computer or video player.  
The monitor will not fill the entire The picture can't fill the height or  
screen. width of the screen.  
l
Due to the non-standard formats of DVDs, the monitor may not show the full screen  
NOTE: When choosing DVI-D, Auto Adjust function is not available.  
Troubleshooting the Dell™ Soundbar  
COMMON SYMPTOMS  
No Sound  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
Soundbar has power - power  
indicator is on.  
l
Plug the audio line-in cable into the computer's audio out jack.  
Set all Windows volume controls to their maximum.  
Play some audio content on the computer (i.e. audio CD, or MP3).  
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting  
Clean and reseat the audio line-in plug.  
l
l
l
l
l
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Computer's sound card is used  
as the audio source.  
l
l
l
l
l
l
l
l
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound  
Set all Windows volume controls to their midpoints.  
Decrease the volume of the audio application.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Other audio source is used.  
l
l
l
l
l
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the audio s  
Decrease the volume of the audio source.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume  
Clean and reseat the audio line-in plug.  
Unbalanced Sound Output  
Sound from only one side of  
Soundbar  
l
l
Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound  
source.  
l
l
l
l
Set all Windows audio balance controls (L-R) to their midpoints.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Low Volume  
Volume is too low.  
l
l
l
l
l
Clear any obstructions between the Soundbar and the user.  
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume se  
Set all Windows volume controls to their maximum.  
Increase the volume of the audio application.  
Test the Soundbar using another audio source (i.e. portable CD player).  
   

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