Crestron electronic TPS GA TPI User Manual

Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Operations Guide  
Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Contents  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
Operations Guide – DOC. 6501  
Contents i  
Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Isys® G-Series Touchpanel  
Interface: TPS-GA-TPI  
Introduction  
Features and Functions  
High-performance touchpanel interface.  
24-Bit Isys® graphics.  
Synapse image rendering algorithm.  
Dual-window HD video and RGB display.  
Built-in real-time annotation.  
High-speed Ethernet and Cresnet® communications.  
Single-space rack-mountable.  
The TPS-GA-TPI is designed to allow for the integration of non-Crestron®  
touchscreens into the Crestron control system. The TPS-GA-TPI transforms a third-  
party display device into a full-featured Isys G-Series touchpanel, producing  
stunning control graphics with dual-window display of HD video and high-res RGB  
signals. It is perfect for use with any plasma display equipped with a touch-sensitive  
overlay, as well as a variety of LCD touchscreen monitors and interactive pen  
displays.  
Versatile Touchpanel Interface  
To serve a wide range of touchpanel applications from multimedia presentation to  
interactive kiosks, the TPS-GA-TPI works with numerous touchscreen and pen  
display products from 3M/Microtouch®, SMART Technologies®, Wacom® and many  
others. Alternately, its output can be displayed on any high-resolution monitor or  
large screen projector, providing a graphical interface that is fully navigable using an  
onscreen mouse-driven cursor. Even without a touchscreen or mouse attached, the  
TPS-GA-TPI makes an exceptional high-resolution graphics/display generator  
perfect for voting systems, command centers, public information, and more.  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 1  
 
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Isys®  
The TPS-GA-TPI offers vibrant 24-bit color depth with 8-bit alpha channel  
transparency to produce incredible 3D graphics and high-res images. The Isys engine  
supports dynamic graphics and text, full-motion animations, multimode objects, and  
PNG translucency - all with astonishing speed.  
Synapse™  
Crestron's exclusive Synapse Image Rendering Algorithm enables system  
programmers to produce amazing graphics - faster and easier. Advanced antialiasing  
delivers crisper, sharper objects and text. Enhanced 3D effects add new depth and  
style. And because Synapse is native to the touchpanel, memory requirements and  
upload time are substantially reduced.  
Dual-Window HD Video and RGB  
The TPS-GA-TPI can simultaneously display two fully-scalable, full-motion video  
windows, each supporting standard video, HDTV, and high-resolution RGB signals  
from external AV and computer sources. Discrete video scalers with motion adaptive  
deinterlacing bring out the highest detail, minimizing visible scan lines and motion  
artifacts for a truly remarkable picture. Advanced gamma correction and built-in  
time base correction ensure accurate color reproduction and a jitter-free image.  
Touch-the-PC  
Crestron's exclusive "Touch-the-PC" technology allows real-time touchpanel  
navigation of any Windows® PC through a direct high-speed serial connection.  
Built-in Annotation  
Built-in annotation capability allows presenters to write or draw over computer and  
video images on the touchscreen using a finger or stylus, and output the image live  
for audience display.  
Audio Features  
An audio output is provided for connection to the display device or separate  
amplified speakers, supporting customizable button feedback, personalized sounds,  
and voice prompts.  
QuickMedia™ Output  
A QuickMedia output port is included, allowing for output of the touchscreen image  
to feed a remote display device. QuickMedia provides a single-cable solution for  
routing the TPS-GA-TPI's display output and audio signals up to 450 feet.  
High-Speed Connectivity  
Both Cresnet and high-speed Ethernet are standard on the TPS-GA-TPI, providing  
for easy network integration and seamless communications with Crestron control  
systems.  
2 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Internal Block Diagram  
The following diagram represents the internal configuration of the TPS-GA-TPI.  
These units feature two RGBHV inputs to receive RGBS and RGsB from a computer  
and two sets of three BNC connectors to receive video and HDTV (composite,  
S-video, and component) inputs. There is also a QM output for connection to a QM  
receiver or switcher. For more information, refer to “QuickMedia Wiring” on page  
Internal Block Diagram of the TPS-GA-TPI  
Headphone  
Jack  
AMP  
QM  
Out  
Mixer DSP  
WAV  
PLayer  
RGBHV  
IN 1  
RGBHV  
OUT  
RGBHV  
IN 2  
Video Digitizer  
Graphics Processor  
USB Ports (2)  
RS-232  
Ethernet  
Cresnet  
SW1  
(RESET)  
Controller/CPU  
Memory Expansion  
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Isys® G-Series Touchpanel Interface: TPS-GA-TPI 3  
 
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Specifications  
Specifications for the TPS-GA-TPI are listed in the following table.  
TPS-GA-TPI Specifications  
SPECIFICATION  
DETAILS  
Device Support  
Mouse  
Microsoft Serial Mouse, Kensington Serial  
Mouse, Generic USB Mouse  
Touchscreen/Pen Display  
3M Dynapro SC3, 3M Microtouch,  
CyberTouch, DisplayMate, Elo  
TouchSystems, SMART Technologies,  
Wacom1  
Processor  
CPU  
32-bit Freescale ColdFire® Microprocessor  
410 MIPS (Dhrystone 2.1 benchmark)  
Processing Speed  
Memory  
DDR RAM  
128 Mb  
Flash  
64 Mb  
Compact Flash  
Max. Project Size  
Graphic Engine  
4 Gb Type II CF (not included)  
145 to 160 Mb2  
Isys engine, 24-bit non-palette graphics  
+ 8-bit alpha channel transparency, 16.7  
million colors, Synapse image rendering  
algorithm, multi-mode objects, dynamic  
graphics, PNG translucency, full-motion (60  
fps) animation, transition effects, color key  
video windowing  
Ethernet  
10BaseT/100BaseTX, auto-switching, auto-  
negotiating, full/half duplex, TCP/IP,  
UDP/IP, CIP, IEEE 802.3U compliant  
Video/RGB  
Input Signal Types  
RGB and auto-detecting composite,  
S-video, or component video  
Input Formats  
SDTV 480i (NTSC) & 576i (PAL), EDTV  
480p & 576p, HDTV 720p & 1080i; RGB  
VGA (640 x 480) up to UXGA 1600 x 1200  
Color Depth  
Features  
24-bit, 16.7M colors  
Dual-window each scalable to full-screen,  
time base correction, gamma correction,  
line doubling, motion adaptive deinterlacing,  
reverse 3:2/2:2 pulldown  
Audio  
Hardware Features  
Stereo headphone/line-level audio output,  
internal volume control and audio mixer  
Audio Feedback (WAV)  
D-A Conversion (QM)  
8-bit PCM, mono, 8 kHz sampling rate  
24-bit, 48 kHz  
(Continued on following page)  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
TPS-GA-TPI Specifications (Continued)  
SPECIFICATION  
DETAILS  
Power Requirements3  
Power Supply  
(sold separately)  
PW-2420RU  
45 Watts  
Cresnet Power Usage  
(1.875 Amps @ 24 Volts DC)  
Default NET ID  
03  
Minimum 2-Series Control  
System Update File 4, 5, 6  
Version 3.155.1143 or later  
Environmental  
Temperature  
Humidity  
50° to 113°F (10° to 45°C)  
10% to 90% RH (non-condensing)  
Enclosure  
Construction  
Black metal, 1U 19-inch rack-mountable  
(rack ears included)  
Dimensions  
Height  
1.80 in (4.57 cm) with feet,  
1.70 in (4.32 cm) without feet  
Width  
19.0 in (48.26 cm) with ears,  
17.03 in (43.24 cm) without ears  
Depth  
10.68 in (27.13 cm)  
4.8 lbs (2.2 kg)  
Weight  
Available Accessories  
PW-2420RU  
ST-PK  
Power Supply  
Programming Cable Kit  
1. Specific models and protocols subject to verification; refer to the Crestron website or contact factory  
for latest device support.  
2. Depends on screen resolution.  
3. Power should only be applied to the 24VDC power jack OR the NET port, not both.  
4. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following  
these footnotes.  
5. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product  
Catalog for a complete list of 2-Series control systems.  
6. When loading VisionTools (VT) Pro-e files or firmware through the RS-232 port of the control  
system, be sure that the baud rate is at 38400 (Cresnet speed) or lower. Otherwise, Toolbox may post  
the “Transfer Failed” message.  
NOTE: Crestron software and any files on the website are for authorized Crestron  
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users  
may be required to register to obtain access to certain areas of the site (including the  
FTP site).  
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Isys® G-Series Touchpanel Interface: TPS-GA-TPI 5  
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Physical Description  
This section provides information on the connections, controls and indicators  
available on your TPS-GA-TPI.  
TPS-GA-TPI Front View  
TPS-GA-TPI Rear View  
TPS-GA-TPI Physical View – Front  
1.70 in  
(4.32 cm)  
TPS-GA-TPI Physical View – Top  
10.68 in  
(27.13 cm)  
9.97 in  
(25.32 cm)  
17.03 in  
(43.26 cm)  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
TPS-GA-TPI Physical View – Rear  
Location of Connections, Controls and Indicators (Front)  
1
2
Location of Connections, Controls and Indicators (Rear)  
5
13  
3
7
9
11  
4
8
6
10  
12  
14  
Connectors, Controls & Indicators  
#
CONNECTORS1,  
CONTROLS &  
INDICATORS  
DESCRIPTION  
1
PWR LED  
(1) Green LED, indicates DC power applied  
to NET port or 24VDC jack.  
2
RESET BUTTON  
(1) Recessed miniature pushbutton, reboots  
the touchpanel interface.  
(Continued on following page)  
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Isys® G-Series Touchpanel Interface: TPS-GA-TPI 7  
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Connectors, Controls & Indicators (Continued)  
#
CONNECTORS1,  
CONTROLS &  
INDICATORS  
DESCRIPTION  
3
RGBHV OUT  
(1) DB15 HD female, RGB (VGA) output;  
Analog Format: RGBHV;  
Output Resolution: Software programmable  
800x600, 1024x768, 1280x768, 1366x768,  
1152x864, 1280x1024  
Sync Output Type: RGBHV  
Sync Output Level: TTL, 4.0 Vp-p  
Vertical Frequency: 60Hz fixed  
PIN  
SIGNAL  
PIN  
SIGNAL  
1
Red  
9
No  
Connect  
2
3
Green  
Blue  
10  
11  
Ground  
No  
Connect  
4
5
6
7
8
Reserved  
Ground  
12  
13  
14  
15  
No  
Connect  
Horizontal  
Synch  
Red  
Ground  
Vertical  
Synch  
Green  
Ground  
No  
Connect  
Blue  
Ground  
4
5
HEADPHONES  
RS-232  
(1) 3.5 mm TRS mini phone jack;  
Stereo headphone or unbalanced stereo line-  
level audio output;  
Output power: 12mW per channel;  
Minimum Impedance: 32 ohms  
(1) 6-pin RJ-11 female;  
Computer console or mouse/touchscreen  
input port2;  
Bidirectional RS-232 up to 115.2k baud;  
Hardware and software handshaking support  
6
LAN  
(1) 8-wire RJ-45 with two LED indicators;  
10BaseT/100BaseTX Ethernet port;  
Green LED indicates link status;  
GREEN  
LED  
YELLOW  
LED  
Yellow LED indicates Ethernet activity  
PIN  
SIGNAL  
PIN  
SIGNAL  
1
2
3
4
TX +  
TX -  
RC+  
N/C  
5
6
7
8
N/C  
RC -  
N/C  
N/C  
PIN 8  
PIN 1  
(Continued on following page)  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Connectors, Controls & Indicators (Continued)  
#
CONNECTORS1,  
CONTROLS &  
INDICATORS  
DESCRIPTION  
7
24VDC3  
(1) 2 mm barrel DC power jack,  
24 Volt DC power input;  
(PW-2420RU power supply sold separately).  
8
9
NET3  
Four-position terminal block connector for  
data and power. Connects to Cresnet control  
network.  
Pin 1 (24) Power  
Pin 2 (Y) Data  
Pin 3 (Z) Data  
Pin 4 (G) Ground  
(2) USB 1.1 Type A female  
for mouse or touchscreen input2  
1
2
3
4
10/  
11  
MEMORY EXP./  
PC CARD (A – B)  
(2) Type II PC Card slots (reserved for future  
applications)2  
(1) Type II Compact Flash card slot for  
memory expansion (up to 4 Gb)  
12  
QM OUT4  
(1) 8-wire RJ-45 female, QuickMedia output  
port containing RGB (same as RGBHV  
OUTPUT) and WAV file audio;  
Format: RGBHV;  
1
8
Output Resolution: Software programmable  
800x600, 1024x768, 1280x768, 1366x768,  
1152x864, 1280x1024  
Connects to QM input port of any  
QuickMedia device via CresCAT-QM or  
CresCAT-IM cable  
(Continued on following page)  
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Isys® G-Series Touchpanel Interface: TPS-GA-TPI 9  
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Connectors, Controls & Indicators (Continued)  
#
CONNECTORS1,  
CONTROLS &  
INDICATORS  
DESCRIPTION  
13  
RGBHV IN (1 – 2)  
(2) DB15HD female, RGB (VGA) inputs;  
Analog Formats: RGBHV, RGBS and RGSB  
Input Resolution, Non-interlaced: 640x480  
minimum to 1600x1200 maximum;  
Horizontal Frequency: 31.5 to 100 kHz  
Vertical Frequency: 60 to 85 Hz (60 Hz limit  
at 1600x1200)  
Standard HD15 connector configured to  
optimize performance.2  
PIN  
SIGNAL  
PIN  
SIGNAL  
1
Red  
9
No  
Connect  
2
3
Green  
Blue  
10  
11  
Ground  
No  
Connect  
4
5
6
7
Reserved  
Ground  
12  
13  
14  
15  
Monitor  
Sense  
Horizontal  
Synch  
Red  
Ground  
Vertical  
Synch  
Green  
Ground  
Monitor  
Sense  
Clock  
8
Blue  
Ground  
14  
VIDEO IN (1 – 2)  
(2) sets of (3) BNC female connectors  
comprises (2) video inputs,  
Dynamically configurable under system  
control as (1) auto-detecting component  
(YPbPr), S-Video (Y/C), or composite video  
input  
Formats: 480i (NTSC), 576i (PAL), 480p,  
576p, 720p and 1080i;  
Horizontal Frequency: 15 to 45 kHz  
Vertical Frequency: 50 to 60 Hz  
1. Interface connectors for NET port is provided with the unit.  
2. Refer to the Crestron website or contact Crestron for the latest firmware capabilities and device  
support. Connect to external touchscreen via part number 4501251 (supplied) or CNPS-602,  
CNSP-616, CNSP-617, CNSP-621 or CNSP-622 (available separately—call Crestron).  
3. The TPS-GA-TPI can be powered via the 24 VDC jack OR the NET port. Be sure to use a Crestron  
approved power supply as another may cause damage.  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
4. The eight-pin RJ-45 QuickMedia transport port accepts CAT5E/CAT6 carrying audio, video and  
microphone signals. The QM output port conforms to the 568B wiring standard. Refer to the  
following table for connector pinouts.  
QM ASSIGNMENT: COMPOSITE,  
S-VIDEO, COMPONENT AND  
AUDIO  
RJ-45 PIN  
NUMBER  
WIRE COLORS  
(EIA 568B)  
QM ASSIGNMENT: RGB  
1
2
3
4
5
6
7
8
WHITE/ORANGE  
ORANGE  
- CHROMINANCE (- Pr)  
+ CHROMINANCE (+ Pr)  
- LUMINANCE (- Y)  
+ AUDIO  
- RGB RED  
+ RGB RED  
WHITE/GREEN  
BLUE  
- RGB GREEN  
+ DIGITAL AUDIO  
- DIGITAL AUDIO  
+ RGB GREEN  
- RGB BLUE  
WHITE/BLUE  
GREEN  
- AUDIO  
+ LUMINANCE (+ Y)  
- COMPOSITE (- Pb)  
+ COMPOSITE (+ Pb)  
WHITE/BROWN  
BROWN  
+ RGB BLUE  
Industry Compliance  
As of the date of manufacture, the TPS-GA-TPI, has been tested and found to  
comply with specifications for CE marking and standards per EMC and Radio  
communications Compliance Labeling.  
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to  
the following two conditions: (1) this device may not cause harmful interference and  
(2) this device must accept any interference received, including interference that may  
cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy  
and if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
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Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Setup  
Network Wiring  
When wiring the network, consider the following:  
Use Crestron Certified Wire.  
Use Crestron power supplies for Crestron equipment.  
Provide sufficient power to the system.  
CAUTION: Insufficient power can lead to unpredictable results or damage  
to the equipment. Please use the Crestron Power Calculator to help calculate  
how much power is needed for the system  
For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to maintain  
signal quality.  
For more details, refer to “Check Network Wiring” on page 45.  
Ethernet  
The TPS-GA-TPI also uses high-speed Ethernet for communications between the  
device and a control system, computer, digital media server and other IP-based  
devices.  
For information on connecting Ethernet devices in a Crestron system, refer to the  
latest version of the Crestron e-ControlReference Guide (Doc. 6052), which is  
available for download from the Crestron website (www.crestron.com/manuals).  
QuickMedia Wiring  
The Crestron QuickMedia cable (sold under the name “CresCAT-QM”) contains one  
CAT5E cable and one Cresnet cable in Siamese jackets. Installation of any QM  
device is as simple as installing CresCAT-QM wires from the output of one device to  
the input of another. Installations are flexible, affordable and fast. For more  
information, refer to the latest revision of the Crestron MediaManager Applications  
Guide (Doc. 6244), which is available for download from the Crestron website.  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
CresCAT-QM Cable  
CresCAT-QM  
Cable  
NOTE: Do not untwist the two wires in a single pair for more than 1/3-1/2”  
(0.84-1.27 cm) when making a connection. The twists are critical to canceling out  
interference between the wires.  
The aggregate cable length of a signal path originating at the TPS-GA-TPI and  
terminating at QM endpoint such as a TPS-12G/15G-QM-L must not exceed 450  
feet (137 meters). Video signals may experience a loss of quality over very long  
lengths of cable. This phenomenon is due to the added resistance and capacitance of  
longer cable lengths and is not peculiar to either Crestron and/or QuickMedia  
systems. To ensure sufficient bandwidth, the maximum aggregate cable length  
should not exceed 450 feet. The use of lower-resolution signals may allow increased  
cable length but must be tested by the installer with the sources to be used. The QM  
pin assignment is based on the EIA/TIA 568B RJ-45 Jack standard.  
NOTE: When transmitting S-video, luminance uses the green video pathway and  
chrominance uses the red video pathway. When transmitting composite video, the  
signal is carried on the blue video pathway.  
NOTE: When using CresCAT-QM wiring, four additional wires are included for  
making Cresnet connections.  
When connecting multiple QM devices, the route between a QM origination point  
(transmitter) and a QM endpoint (receiver) cannot have more than two midpoints  
(e.g. QM-MD7x2 or other QM switchers). Refer to the following diagram when  
configuring a QM network.  
NOTE: The aggregate length from transmitter to receiver cannot have a delay skew  
or more than 22 ns.  
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Isys® G-Series Touchpanel Interface: TPS-GA-TPI 13  
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
QM Network Topology  
Origination Points  
Midpoints  
QM  
Endpoints  
QM  
QM  
TPS-GA-TPI  
TPS-12G/15G-QM-L  
QM-MD7x2  
QM-MD7x2  
QM  
QM  
QM-FTDC  
QM-RX  
QM  
QM-WMC  
The TPS-GA-TPI is an origination point. Therefore, in a QM system, it would be  
positioned as shown above.  
Identity Code  
Net ID  
The Net ID of the TPS-GA-TPI has been factory set to 03. The Net IDs of multiple  
TPS-GA-TPI devices in the same system must be unique. Net IDs are changed from  
a personal computer (PC) via the Crestron Toolbox™ (refer to “Establishing  
Communication” on page 41).  
When setting the Net ID, consider the following:  
The Net ID of each unit must match an ID code specified in the SIMPL  
Windows program.  
Each network device must have a unique Net ID.  
For more details, refer to the Crestron Toolbox help file.  
IP ID  
The IP ID is set within the TPS-GA-TPI’s table using Crestron Toolbox. For  
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs  
of multiple TPS-GA-TPI devices in the same system must be unique.  
When setting the IP ID, consider the following:  
The IP ID of each unit must match an IP ID specified in the SIMPL  
Windows program.  
Each device using IP to communicate with a control system must have a  
unique IP ID.  
Configuring the Touchpanel Interface  
NOTE: In order to configure the TPS-GA-TPI interface, power (supplied via  
Cresnet) and a connection to an external touchpanel or other video device are  
required. Refer to “Hardware Hookup” on page 31 for details.  
To configure the unit, it may be necessary to access a series of setup screens prior to  
viewing run-time screens that are loaded into the interface for normal operation. The  
MAIN MENU for configuring the interface appears when a finger is held to the  
connected touchscreen as power is applied, or after the hardware reset button is  
pressed and released. Remove your finger when the message "SETUP MODE"  
briefly appears on the touchscreen.  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Upon entering SETUP MODE, the MAIN MENU, as shown in the following  
illustration, displays four buttons: Touch Screen Calibration, Exit and Run  
Program, Setup, and Diagnostics.  
The Exit and Run Program button verifies that all of the setup information has  
been saved to the EEPROM and displays the main page that has been programmed  
into your system. The remaining buttons on the MAIN MENU open other menus,  
which are discussed in subsequent paragraphs.  
MAIN MENU  
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Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Calibration Menu  
CALIBRATION MENU  
Touch Touchscreen Calibration on the MAIN MENU and then Perform  
Calibration on the CALIBRATION MENU. The message “Touch Upper Left”  
appears centered on the panel with a cross hair in the upper left corner. Touch the  
center of the cross hair in the corner of the screen to initiate calibration. Another  
message, “Touch Upper Right”, appears with a cross hair in the correct corner.  
Touch the center of the cross hair in the corner of the screen. A final message,  
“Touch Lower Right”, appears with a cross hair in the correct corner. Touch the  
center of the cross hair in the corner of the screen to conclude calibration and return  
to the MAIN MENU.  
NOTE: When touching the screen during calibration, be as accurate as possible.  
Use the tip of a capped pen or the eraser end of a pencil. To cancel calibration and  
return to the CALIBRATION MENU without saving calibration data, create a  
calibration error by touching the screen in the same spot three times.  
Setup Menu  
To obtain the SETUP MENU, press the Setup button from the MAIN MENU. The  
SETUP MENU offers a series of buttons, which open additional menus and displays,  
and are detailed in subsequent paragraphs. The SETUP MENU also provides the  
Power LED brightness control and the standby timeout setting. After setup  
parameters have been selected, select the Return button to return to the MAIN  
MENU.  
NOTE: For convenience, the current CRESNET ID setting is displayed in the upper  
left corner.  
NOTE: All TPS-GA-TPI interface settings are automatically saved in non-volatile  
memory.  
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SETUP MENU  
Interface Menu  
The TPS-GA-TPI communicates with a control system to activate commands or to  
display feedback from components within the system. The communication interface  
must be correctly configured or communication will not occur. To set  
communication parameters select the Interface button located on the SETUP  
MENU and display the INTERFACE MENU.  
The Cresnet network identity number (Cresnet ID also known as the Net ID) is  
displayed on the INTERFACE MENU. Cresnet ID is the two-digit hexadecimal  
number. The hexadecimal number can range from 03 to FE and must correspond to  
the Net ID set in the SIMPL Windows program of the Cresnet system. Matching IDs  
between the TPS-GA-TPI and the SIMPL Windows program is required if data is to  
be successfully transferred. Net ID for the TPS-GA-TPI is factory set to 03. No two  
devices in the same system can have the same Net ID.  
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Isys® G-Series Touchpanel Interface  
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INTERFACE MENU  
Two buttons adjacent to the Cresnet ID and its displayed hexadecimal number,  
Down and Up, decrease and increase the Cresnet ID by one, respectively.  
The Ethernet Enable and Disable buttons determine the status of the interface’s  
Ethernet communications.  
NOTE: The TPS-GA-TPI does not support wireless Ethernet.  
There may be Ethernet devices (i.e., a control system) on the network that  
communicate with the TPS-GA-TPI via CIP (Cresnet Internet Protocol). The CIP  
buttons, located on the INTERFACE MENU, determine if the TPS-GA-TPI is  
capable of this type of communication. Select Enable to permit this protocol  
recognition and Disable to prohibit any CIP connection. CIP must be enabled for the  
TPS-GA-TPI to communicate with other Crestron Ethernet devices.  
The four buttons on the bottom define how the RS-232 port can be used; as a console  
port (i.e., loading TPS-GA-TPI projects and firmware), a touch output port  
(communication of touch coordinates to an external device), a mouse input port  
(allows a mouse to control the interface) and an external touch input ( allows another  
device to control the touchscreen)  
Select the Save and Return button located on the INTERFACE MENU to save  
changes and return to the SETUP MENU.  
Ethernet Setup Menu  
Selection of the Ethernet button from the SETUP MENU displays the ETHERNET  
SETUP MENU. This menu provides buttons for Ethernet Status Test (for details  
such as the IP Address, Subnet Mask, Default Router, IP Table, etc.), DHCP  
Enable/Disable and Static IP Options. Each of the Static IP Options has its own  
menu, as shown in the illustrations on the following pages. The enable/disable  
Ethernet feature is provided on the INTERFACE MENU. Ethernet settings are made  
through Crestron Toolbox. Refer to the TCP/IP Communications section of  
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“Establishing Communication”, which starts on page 41 for additional Ethernet setup  
details.  
NOTE: The address shown for the Current IP Address is only representative. It does  
not reflect a real or suggested address.  
ETHERNET SETUP MENU (STATIC)  
ETHERNET STATIC IP SETTINGS  
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ETHERNET DNS SETTINGS  
ETHERNET WINS SETTINGS  
Selection of the DHCP Enable button from the ETHERNET SETUP MENU  
displays the DHCP options Renew and Release.  
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ETHERNET SETUP MENU (DHCP ENABLED)  
RS-232 Menu  
The TPS-GA-TPI interface allows for one of four RS-232 communication modes:  
Console (i.e., loading TPS-GA-TPI interface projects and firmware)  
Touch Output (communication of touch coordinates to an external device)  
Mouse Input (allows a mouse to control the interface)  
External Touch Input (allows another device to control the interface).  
For convenience, the RS-232 MENU Console Port Mode also permits the selection  
of the RS-232 communication options, Baud Rate, Data Bits, Stop Bits, Parity, RTS  
On/Off and XON-XOFF On/Off.  
Touch the communication option to select communication parameters and then select  
Save and Return to save the RS-232 settings and return to the SETUP MENU.  
Default settings: Console mode, Baud rate: 115200, data bits: 8 bit, stop bit: 1,  
parity: none, RTS off and XON/XOFF off.  
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RS-232 MENU  
General Audio Setup  
To open the GENERAL AUDIO SETUP menu, press the Audio button from the  
SETUP MENU. The GENERAL AUDIO SETUP menu offers a series of buttons  
that adjust the volume as indicated by the gauges. These controls allow you to  
precisely control key click, WAV and headphone volume, bass and treble and  
headphone balance in the audio mix.  
The Play Test WAV File button plays a short audio file, while the Restore Default  
Audio Settings button returns all audio parameters on this menu to their default  
settings. After these general audio parameters have been set, select the Return  
button to return to the SETUP MENU.  
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GENERAL AUDIO SETUP MENU  
Refer to the following table for additional GENERAL AUDIO SETUP menu details.  
General Audio Setup Details  
GENERAL  
AUDIO SETUP  
DESCRIPTION  
SCREEN  
CONTROLS  
QM Output  
Displays the QM AUDIO OUTPUT SETUP menu.  
Plays a short WAV audio file.  
Play Test WAV  
File  
Restore Default  
Audio Settings  
Returns the settings on this menu to their factory  
defaults.  
Mute  
A separate Mute button is supplied for each of the  
volume controls.  
Key Click Volume  
WAV Volume  
Adjusts the level of the key click sound with the - and +  
buttons.  
Adjusts the volume of the WAV file with the - and +  
buttons. Click Play Test WAV File button to sample and  
adjust the volume as a pre-loaded WAV file plays.  
Headphone  
Volume*  
Adjusts the volume of the Key Click and WAV at the  
headphone output with the - and + buttons.  
Bass  
Adjusts the overall bass output with the - and + buttons.  
Treble  
Adjusts the overall treble output with the - and + buttons.  
Headphone  
Balance*  
Adjusts the left/right balance of the audio signal at the  
headphone output with the - and + buttons.  
* This control is visible only when headphones are connected.  
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Crestron TPS-GA-TPI  
To open the QM AUDIO OUTPUT SETUP menu, press the QM Output button on  
the GENERAL AUDIO SETUP menu. The QM AUDIO OUTPUT SETUP menu  
offers a series of buttons that adjust the program gain and Transmit QM ID.  
The Restore Default Output Settings button returns all audio parameters on this  
menu to their default settings. Program Gain buttons and Transmit QM ID Manual  
and Auto buttons are provided to adjust QM audio output. After these parameters  
have been set, select the Return button to return to the SETUP MENU.  
QM AUDIO OUTPUT SETUP MENU  
Refer to the following table for additional QM AUDIO OUTPUT SETUP menu  
details.  
QM Audio Output Setup Details  
QM AUDIO  
OUTPUT SETUP  
DESCRIPTION  
SCREEN  
CONTROLS  
Restore Default  
Output Settings  
Returns the settings on this menu to their factory  
defaults.  
Program Gain  
This controls the volume of the QM Program audio sent  
to the QM output with the and + buttons.  
Transmit QM ID  
Allows transmission of touchpanel’s QM ID for use in QM  
systems utilizing auto compensation*. Manual will  
transmit a specific QM ID, adjustable with the Down and  
Up Buttons. Auto, the default setting, will transmit the  
Cresnet ID as the QM ID.  
*
Auto compensation automatically recalls program gain settings when acting as an origination point.  
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Video Setup  
The TPS-GA-TPI can display two fully-scalable and movable, full motion video  
windows, each supporting standard video, HDTV and high-resolution RGB signals  
from external AV and computer sources. These units use auto-detect for composite,  
S-video, component or RGBHV. They support SDTV (NTSC and PAL), EDTV,  
HDTV and RGB (VGA) up to UXGA (1600 x 1200). Two video inputs provide  
signals that can be routed to QM OUT.  
A table describing the video menu controls follows the illustrations. Touching on the  
Video button on the SETUP MENU, will open the screen shown below. From here,  
you can enter the setup screens for both Video 1 and Video 2 by touching their  
respective buttons.  
VIDEO SETUP  
Refer to the following table for additional VIDEO SETUP menu details.  
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Video Setup Details  
VIDEO SETUP  
SCREEN  
DESCRIPTION  
CONTROLS  
Setup Video 1  
Displays the VIDEO 1 SETUP menu. By default, the VIDEO  
1 SETUP menu displays video controls: Brightness,  
Contrast, Saturation and Hue on the right side of the menu.  
Video  
S-Video  
Pressing this before pressing the Setup Video 1 button will  
open the VIDEO 1 SETUP menu in Video mode.  
Pressing this before pressing the Setup Video 1 button will  
open the VIDEO 1 SETUP menu in S-Video mode.  
Component  
RGB  
Pressing this before pressing the Setup Video 1 button will  
open the VIDEO 1 SETUP menu in Component mode.  
Pressing this before pressing the Setup Video 1 button will  
open the VIDEO 1 SETUP menu in RGB mode.  
Setup Video 2  
Displays the VIDEO 2 SETUP menu. By default, the VIDEO  
2 SETUP menu displays video controls: Brightness,  
Contrast, Saturation and Hue on the right side of the menu.  
Video  
Pressing this before pressing the Setup Video 2 button will  
open the VIDEO 2 SETUP menu in Video mode.  
S-Video  
Component  
RGB  
Pressing this before pressing the Setup Video 2 button will  
open the VIDEO 2 SETUP menu in S-Video mode.  
Pressing this before pressing the Setup Video 2 button will  
open the VIDEO 2 SETUP menu in Component mode.  
Pressing this before pressing the Setup Video 2 button will  
open the VIDEO 2 SETUP menu in RGB mode.  
The following screen is displayed when Video, S-Video or Component are selected.  
VIDEO 1 SETUP (Video, S-Video and Component)  
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The video menu for RGB controls consists of preset controls, color and size &  
position submenus. Touching the RGB Color button enables controls for brightness,  
contrast, red, green, and blue. Touching the RGB Size & Position button enables  
position, size and phase controls.  
VIDEO 1 SETUP RGB (Size and position shown)  
Refer to the following table for additional VIDEO 1 SETUP details.  
Video 1 Setup Details – Video, S-Video, Component and RGB  
VIDEO 1 SETUP  
SCREEN  
DESCRIPTION  
CONTROLS  
Current Video  
Preset  
Displays the current Video Preset number. Saved presets  
can also be called up using this control. The and +  
buttons decrement and increment the displayed value.  
Load Preset  
Store Preset  
Will load the selected Video Preset.  
Will store any changes you have made to the video setup at  
the displayed preset number.  
Restore Default  
Color Settings  
Restores the video settings to their original defaults.  
Color Control  
When Video, S-Video or Component is selected as the  
video type, these controls are available. The Restore  
Default Color Settings button places the controls at their  
midpoint.  
Brightness1, 2  
Contrast1, 2  
Saturation3  
Hue3  
Adjusts video image brightness with the and + buttons.  
Adjusts video image contrast with the and + buttons.  
Adjusts video image saturation with the and + buttons.  
Adjusts video image hue with the and + buttons.  
Red1, 2  
Adjusts the amount of red in the video signal. Available  
when the RGB Color button is selected.  
(Continued on following page)  
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Crestron TPS-GA-TPI  
Video 1 Setup Details – Video, S-Video, Component and RGB (Continued)  
VIDEO 1 SETUP  
SCREEN  
DESCRIPTION  
CONTROLS  
Color Control  
(Continued)  
Green1, 2  
Adjusts the amount of green in the video signal. Available  
when the RGB Color button is selected.  
Blue1, 2  
Adjusts the amount of blue in the video signal. Available  
when the RGB Color button is selected.  
Overscan3  
These controls adjust the amount of video information at the  
edges of the image. This part of the video picture is usually  
beyond the display capabilities of the screen.  
None3  
Normal3  
Max3  
Sets the video screen so there is no overscan. The amount  
of used screen area is smallest in this configuration.  
Sets the video screen for normal overscan. This results in  
more area of the screen being used.  
This sets the video screen area to the maximum. The  
screen area is largest in this configuration. All video  
information at the edges is visible.  
Size and Position  
Calibration  
When RGB is selected as the video source, these controls  
are available when the RGB Size and Position button has  
been pressed.  
When Perform Calibration button is pressed, the device  
attempts to center the current video signal and find the  
correct clock and phase settings. When Auto Mode is  
pressed, the device first looks for a preset that matches the  
current video characteristics (e.g., resolution, refresh rate,  
etc.). If one is found, it is loaded. If one is not found, an  
automatic calibration is performed. Manual Mode button  
allows manual adjustment.  
Position  
This control allows you to set the position of the video  
screen on the touchscreen. The arrow buttons move the  
screen along the X and Y axis.  
Restore  
Default  
Position  
Returns the video screen to its original position on the  
touchscreen.  
Size  
Allows you to set the size of the video screen in both the  
vertical and horizontal directions.  
Restore  
Default Size  
Returns the video screen to it original size on the  
touchscreen.  
Phase  
These controls adjust the phase of the RGB signal. Controls  
are shown for both coarse and fine adjustments.  
Restore  
Returns the video signal to its original default phase.  
Default Phase  
1.  
2.  
3.  
Video default is zero (0) for each of the video parameters (brightness, contrast, red, green and blue).  
Adjustment applies to the currently selected video source only.  
These controls are available only in Video, S-Video and Component modes. In RGB mode they are  
analogous to the Position, V Size and H Size controls.  
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Diagnostics Menu  
The Diagnostics button from the MAIN MENU contains controls for diagnostic  
tools. The diagnostic tools should only be used under supervision from a Crestron  
customer service representative during telephone support. The options available from  
the DIAGNOSTICS MENU are numeric in nature and their interpretation is beyond  
the scope of this manual.  
DIAGNOSTICS MENU  
Installation  
Ventilation  
The TPS-GA-TPI should be used in a well-ventilated area. The venting holes should  
not be obstructed under any circumstances. If the TPS-GA-TPI is hot to the touch,  
consider using forced air ventilation and/or incrementing the spacing between units.  
To prevent overheating, do not operate this product in an area that exceeds the  
environmental temperature range listed in the table of specifications. Consideration  
must be given if installed in a closed or multi-unit rack assembly since the operating  
ambient temperature of the rack environment may be greater than the room ambient  
temperature. Contact with thermal insulating materials should be avoided on all sides  
of the unit.  
Rack Mounting  
The TPS-GA-TPI can be mounted in a rack or stacked with other equipment. Two  
“ears” are provided with the TPS-GA-TPI so that the unit can be rack mounted.  
These ears must be installed prior to mounting. Complete the following procedure to  
attach the ears to the unit. The only tool required is a #2 Phillips screwdriver.  
WARNING: To prevent bodily injury when mounting or servicing this unit in a  
rack, take special precautions to ensure that the system remains stable. The following  
guidelines are provided to ensure your safety:  
When mounting this unit in a partially filled rack, load the rack from the  
bottom to the top with the heaviest component at the bottom of the rack.  
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If the rack is provided with stabilizing devices, install the stabilizers before  
mounting or servicing the unit in the rack.  
NOTE: If rack mounting is not required, rubber feet are provided for tabletop  
mounting or stacking. Apply the feet near the corner edges on the underside of the  
unit.  
NOTE: Reliable earthing of rack-mounted equipment should be maintained.  
Particular attention should be given to supply connections other than direct  
connections to the branch circuit (e.g. use of power strips).  
To install the ears:  
1. There are screws that secure each side of the TPS-GA-TPI top cover. Using  
a #2 Phillips screwdriver, remove the three screws closest to the front panel  
from one side of the unit. Refer to the diagram following step 3 for a  
detailed view.  
2. Position a rack ear so that its mounting holes align with the holes vacated  
by the screws in step 1.  
3. Secure the ear to the unit with three screws from step 1, as shown in the  
following diagram.  
Ear Attachment for Rack Mounting (this image shows a 1RU device)  
USE COVER SCREWS  
4. Repeat procedure (steps 1 through 3) to attach the remaining ear to the  
opposite side.  
Stacking  
Four “feet” are provided with the TPS-GA-TPI so that if the unit is not rack  
mounted, the rubber feet can provide stability when the unit is placed on a flat  
surface or stacked. These feet should be attached prior to the hookup procedure by  
removing the adhesive backing and pressing them onto the bottom of the device.  
Refer to the following illustration for placement of the feet.  
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Foot Placement for the TPS-GA-TPI  
PLACE FEET IN CORNERS  
Hardware Hookup  
Make the necessary connections as called out in the illustration that follows this  
paragraph. Refer to “Network Wiring” on page 12 before attaching the 4-position  
terminal block connector. Apply power after all connections have been made.  
When making connections to the TPS-GA-TPI, use Crestron power supplies for  
Crestron equipment.  
Hardware Connections for the TPS-GA-TPI  
MEMORY EXP:  
COMPACT FLASH AND  
DUAL PCMCIA SLOTS  
(FOR FUTURE  
RS-232:  
TO COMPUTER, MOUSE  
OR TOUCHSCREEN  
INPUT*  
USB:  
MOUSE OR  
TOUCHSCREEN  
INPUT*  
RGBHV  
INPUT 1 AND 2:  
VIDEO IN  
APPLICATIONS)  
RGBHV  
OUTPUT:  
VIDEO OUT  
24VDC:  
AC POWER PACK  
GROUND  
HEADPHONES  
NET:  
LAN:  
QM OUT:  
QUICKMEDIA VIDEO  
AND AUDIO OUTPUT  
Y, Pb/Y, Pr/C/COMP:  
VIDEO IN  
TO CONTROL  
SYSTEM AND  
OTHER CRESNET  
DEVICES  
10BaseT/100BaseTX  
HIGH SPEED  
ETHERNET TO LAN  
* Refer to “External Touchscreen” on page 32 for touchscreen input connections.  
CAUTION: The TPS-GA-TPI can be powered by either the 24VDC power jack  
OR the 4-position terminal block connector labeled NET. Not both. Damage to the  
unit may result.  
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Crestron TPS-GA-TPI  
NOTE: Crestron recommends an independent power supply for the TPS-GA-TPI  
when Cresnet power is not available.  
NOTE: For optimum performance, Crestron strongly recommends using Crestron  
Certified CresCAT-QM cable, available from Crestron. Other high-quality/low skew  
CAT5e/CAT6 wiring may also be used with varying performance.  
NOTE: The maximum continuous current from equipment under any external load  
conditions shall not exceed a current limit that is suitable for the minimum wire  
gauge used in interconnecting cables. The ratings on the connecting unit's supply  
input should be considered to prevent overloading the wiring.  
NOTE: Sound in downloaded WAV format and key click are sent to the headphone  
and QuickMedia output.  
External Touchscreen  
There are six external non-Crestron touchscreens that will work with the  
TPS-GA-TPI. Each can be connected via serial connection or USB. The connection  
procedures are similar for all of them.  
There are two commands that must be executed at the command line interface  
provided by the Toolbox Text Console.  
Text Console Commands  
COMMAND  
COMMAND SYNTAX  
DESCRIPTION  
EXTTOUCH  
EXTT <value>  
Allows you to specify the  
external touchscreen being  
used. Valid values are:  
SMART = Smart Series  
ELO = ELO Graphics  
MICROT = Microtouch  
DISPLAYMATE =  
Displaymate/SC3  
WACOM = Wacom  
SMART2 = Smart DTT770  
Entering EXTT without  
parameter returns currently  
installed touchscreen.  
TPIMODE  
TPIMODE <mode>  
Allows you to set the output  
screen resolution. Valid values  
are:  
0 = 1024H x 768V (Default)  
1 = 800H x 600V  
2 = 1280H x 768V  
3 = 1152H x 864V  
4 = 1280H x 1024V  
5 = 1366H x 768V  
NOTE: Be sure to download and read Crestron Serial Mouse Control Driver  
Software Programmer’s Guide (Doc 5916A) and Crestron Touch the PC Driver  
Software Programmer’s Guide (Doc 5961B).  
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Serial Connection  
1. Connect the RGBHV OUT to the RGB in on the touchscreen.  
2. Connect to the TPS-GA-TPI via USB or TCP/IP communication as described in  
3. Using the Toolbox Text Console, enter the EXTT command to set the  
TPS-GA-TPI for the touchscreen you have connected.  
4. Using the Toolbox Text Console, enter the TPIMODE command to set the  
TPS-GA-TPI to the native resolution of the touchscreen. Refer to the  
touchscreen documentation to determine its native resolution.  
5. Confirm that RS-232 is set to External Touch Input. Refer to “RS-232 Menu”  
on page 21.  
6. Attach a serial cable assembly between the touchscreen and the TPS-GA-TPI.  
7. Reboot the TPS-GA-TPI and the touchscreen.  
CAUTION: Make sure the USB mouse is not attached when you calibrate the  
touchscreen. Calibrating the touchscreen with the mouse attached may cause the  
system to become unstable.  
NOTE: Some non-Crestron touchscreens require that the “pen” supplied with the  
touchscreen be used during calibration. Simply touching the screen with your finger  
will not work.  
8. Calibrate the touchscreen by selecting Functions | Setup Mode | Enter  
Calibration Mode in the Toolbox System Info window.  
USB Connection  
1. Connect the RGBHV OUT to the RGB in on the touchscreen.  
2. Connect to the TPS-GA-TPI via serial or TCP/IP communication as described in  
3. Using the Toolbox Text Console, enter the EXTT command to set the  
TPS-GA-TPI for the touchscreen you have connected.  
4. Using the Toolbox Text Console, enter the TPIMODE command to set the  
TPS-GA-TPI to the native resolution of the touchscreen. Refer to the  
touchscreen documentation to determine it’s native resolution.  
5. Attach a USB cable assembly between the touchscreen and the TPS-GA-TPI.  
6. Reboot the TPS-GA-TPI and the touchscreen.  
7. Calibrate the touchscreen by selecting Functions | Setup Mode | Enter  
Calibration Mode in the Toolbox System Info window.  
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Programming Software  
Have a question or comment about Crestron software?  
Answers to frequently asked questions (FAQs) can be viewed in the Online Help  
section of the Crestron website. To post a question or view questions you have  
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.  
First-time users will need to establish a user account.  
Earliest Version Software Requirements for the PC  
NOTE: Crestron recommends that you use the latest software to take advantage of  
the most recently released features. The latest software is available from the Crestron  
website.  
Crestron has developed an assortment of Windows-based software tools to develop  
a Cresnet system. The following are the minimum recommended software versions  
for the PC:  
Software  
TASK  
REQUIRED SOFTWARE VERSION  
Program control system to  
operate TPS-GA-TPI.  
SIMPL Windows version 2.06.16 or later  
with SIMPL+ Cross Compiler version 1.1 or  
later and Library update 453 or later. Also  
requires Crestron Database version 18.5.0  
or later.  
Upload program and firmware.  
Crestron Toolbox 1.04.15 or later.  
Crestron VisionTools® Pro-e version 3.4.0.7  
or later.  
For graphical touchscreen  
design.  
Programming with SIMPL Windows  
SIMPL Windows is Crestron’s premier software for programming Crestron control  
systems. It is organized into two separate but equally important “Managers”.  
Configuration Manager  
Configuration Manager is the view where programmers “build” a Crestron control  
system by selecting hardware from the Device Library.  
To incorporate the TPS-GA-TPI (Cresnet) into the system, drag the  
TPS-GA-TPI from the Touchpanels|Touchpanels (Cresnet) folder of the  
Device Library and drop it in the System Views.  
34 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Isys® G-Series Touchpanel Interface  
Locating the TPS-GA-TPI (Cresnet) in the Device Library  
To incorporate the TPS-GA-TPI (Ethernet) into the system, drag the  
TPS-GA-TPI from the Touchpanels|Touchpanels (Ethernet) folder of the  
Device Library and drop it in the System Views.  
Locating the TPS-GA-TPI (Ethernet) in the Device Library  
The system tree of the control system displays the device in the appropriate  
slot with a default Net ID or IP ID as shown in the following illustration.  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 35  
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
C2Net Device, Slots 8 and 9  
Additional TPS-GA-TPI devices are assigned different Net ID (for Cresnet  
devices) or IP ID (for Ethernet devices) numbers as they are added.  
If necessary, double click a device to open the “Device Settings” window  
and change the Net ID or IP ID, as shown in the following figures.  
“TPS-GA-TPI Cresnet Device Settings” Window  
36 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
“TPS-GA-TPI Ethernet Device Settings” Window  
The ID code specified in the SIMPL Windows program must match the Net  
ID or IP ID of each unit.  
Program Manager  
Program Manager is the view where programmers “program” a Crestron control  
system by assigning signals to symbols. The symbol can be viewed by double  
clicking on the icon or dragging it into Detail View. Each signal in the symbol is  
described in the SIMPL Windows help file (F1).  
Programming with VisionTools Pro-e  
Touchpanel or display screens should be created in VT Pro-e to allow accessing the  
embedded applications, switching of source signals to desired outputs as well as  
selection of the system mode. There are no special programming requirements to use  
the functions of the TPS-GA-TPI in a room-control system.  
Multi-Mode Objects  
Multi-mode objects offer high-  
performance programming!  
The single most-advanced VT Pro-e high-performance programming technique  
involving the TPS-GA-TPI is the concept of multi-mode objects. A multi-mode  
object (i.e., button, legend, etc.) is an object drawn on a VT Pro-e page that can have  
one or more active and inactive visible settings (modes).  
and search for Multi-mode object examples. This file contains the VT Pro-e interface  
files and SIMPL Windows files that illustrate the high-performance capabilities of  
multi-mode objects.  
WAV File Audio Messages  
The TPS-GA-TPI interfaces are capable of producing (via headphone jack) or  
transmitting (via QuickMedia) audio messages as system prompts and responses.  
These files are recorded as WAV files on a PC using an audio utility such as Sound  
Recorder that is packaged with Microsoft Windows 95/98/Me/XP/NT/ 2000™. Files  
from other sources may also be converted to an acceptable format by using this or a  
similar utility. Many other audio utilities are available commercially or as shareware.  
The TPS-GA-TPI interfaces only accept the following WAV file format: PCM,  
8KHz, mono, 8-bit. For more information about how to use Sound Recorder, refer  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 37  
 
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
to its User’s Guide and extensive help information provided with the software. Also  
refer to the help file in VT Pro-e to learn how to use its audio tool, Sound Manager,  
to attach WAV files to an interface project.  
Pre-recorded WAV files for voice prompts and responses are available from  
Crestron. These files can be stored into and programmed for use in the interfaces  
directly or may be edited with the Sound Recorder. For example, the individual files  
can be combined to create custom messages.  
NOTE: Interface WAV files can be obtained from the Wave LC Library of the  
Crestron FTP site.  
Bit Depth and File Size  
A bit depth refers to the number of memory bits used to store color data for each  
pixel in a raster image. A TPS-GA-TPI raster image consists of a rectangular grid of  
picture elements (pixels). Each pixel uses the same amount of memory to store its  
color data. The amount of memory is called the bit depth of the image.  
Greater bit depths are required to represent finer gradations of color. Increasing bit  
depth necessarily increases file size. A black and white drawing requires only one bit  
per pixel to store all the available color information. Using a 32-bit per pixel bit  
depth for a black and white image increases the file size 32 times, without adding  
anything to the black and white image quality.  
In an 8-bit per pixel system, the associated 8-bits of video memory for every screen  
pixel, contains a value referring to a location in an 8-bit color table. In this way, any  
one of the specific 256 color table locations is assigned to a pixel.  
A 16-bit highcolor system is considered sufficient to provide life-like colors. It is  
encoded using 5-bits to represent red, 5-bits to represent blue, but (since the human  
eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These  
can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).  
In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the  
screen, enabling each pixel to take on any one of a possible 16.7 million colors. Each  
24-bit value is composed of 8-bits for red, 8-bits for green, and 8-bits for blue. These  
triplets of 8-bit values are also referred to as the red, green, and blue color planes. A  
24-bit image is actually composed of three component images, which combine to  
create the truecolor picture. The reason this is called truecolor is that this is around  
the maximum number of colors the human eye is able to detect.  
Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do  
not enhance the precision of the color representation, but act as an alpha channel that  
represents pixel translucency. The 32-bit truecolor has become popular on the  
computer desktop to provide effects such as translucent windows, fading menus, and  
shadows.  
In graphics intensive applications, raising or lowering the color depth of the  
displayed graphics can achieve a balance of performance and quality. Lower color  
depths do not require as much frame buffer memory or display bandwidth, allowing  
them to be generated and displayed more quickly. Increasing color depth results in  
higher color quality at the expense of display speed and responsiveness. By using a  
majority of 8-bit or 16-bit graphics, and holding the 32-bit graphics to a minimum  
(ex. for a family photo, etc.), you can create a sophisticated project that will fit in the  
memory space provided, and have the interface remain very responsive.  
38 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Relationship of Bits to Colors  
NUMBER OF BITS  
NUMBER OF COLORS  
1 bit  
Black and White  
4 Colors  
2 bits  
4 bits  
8 bits  
16 bits  
24 bits  
32 bits  
16 Colors  
256 Colors  
65,536 Colors (Highcolor)  
16.7 million Colors (Truecolor)  
16.7 million Colors plus  
Transparency  
When creating a VT Pro-e project, you can elect to compress and reduce the image  
size in the “Page Properties” window for the entire page, and/or perform the same  
function of reducing the image size using the “Image Properties” window. A  
reduction in image size will save a considerable amount of memory space for your  
project.  
In VT Pro-e, the Compress checkbox permits the image to be compressed when  
compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This  
conversion to a 16-bit image may cause the loss of some subtle shading. To  
compensate for this, use the dithering to simulate the original shading. Various  
dithering types are available. Refer to the following illustrations.  
VT Pro-e “Page Properties” Window – Bit Depth Selection  
VT Pro-e “Image Properties” Window – Bit Depth Selection  
MultiByte International Characters  
Most languages use a single byte of eight bits to represent a character, e.g. English,  
French, German, Hebrew, Russian, Thai, etc.  
Multibyte character fonts require more than the usual eight bits to specify a  
character. This occurs when a language has more than 256 characters (28) in a font.  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 39  
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
For example, Chinese fonts contain several thousand characters. Other multibyte  
languages include Japanese and Korean.  
There are two separate applications with multibyte characters – static text on buttons  
and indirect text on buttons. No Isys touchpanel or interface firmware changes are  
required in either case.  
Indirect text on a button is entered in VT Pro-e and the actual string to be displayed  
is entered in SIMPL Windows. As of this publication date only completely single  
byte or completely multibyte strings may be entered or they will not be compiled  
correctly in SIMPL Windows. In other words, you cannot enter Chinese characters  
interspersed with numbers. You can enter Chinese characters or numbers in separate  
strings or you can pad each number with “\x00” to make it multibyte and then  
combine it with Chinese characters in the same string.  
Of course you can always use the workaround of showing a graphic that displays the  
string but it is not dynamic. To compile and use multibyte characters it is essential  
that the operating system understand the language. Windows XP is available in many  
international languages and add-on software is available for other versions of  
Windows.  
Example Program  
An example program for the TPS-GA-TPI is available from the Crestron website  
40 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Uploading and Upgrading  
Crestron recommends using the latest programming software and that each device  
contains the latest firmware to take advantage of the most recently released features.  
However, before attempting to upload or upgrade it is necessary to establish  
communication. Once communication has been established, files (for example,  
programs, projects or firmware) can be transferred to the control system (and/or  
device). Finally, program checks can be performed (such as changing the device ID  
or creating an IP table) to ensure proper functioning.  
Establishing Communication  
Use Crestron Toolbox for communicating with the TPS-GA-TPI; refer to the  
Crestron Toolbox help file for details. There are three methods of communication.  
Direct Serial Communication  
NOTE: Required for initial setup of Ethernet parameters.  
Direct Serial Communication  
SERIAL VIA CRESTRON  
PC RUNNING  
CABLE STCP-502PC  
TPS-GA-TPI  
CRESTRON TOOLBOX  
OR EQUIVALENT  
The RS-232 port on the TPS-GA-TPI connects to the serial port on the PC  
via a serial cable (Crestron STCP-502PC or equivalent).  
Use the Address Book in Crestron Toolbox to create an entry using the  
expected serial communication protocol (RS-232, auto-detect baud rate, no  
parity, 8 data bits, 1 stop bit, XON/XOFF disabled, RTS/CTS disabled).  
Display the TPS-GA-TPI’s “System Info” window (click the  
icon);  
communications are confirmed when the device information is displayed.  
Indirect Serial Communication  
Indirect Serial Communication  
SERIAL,  
ETHERNET  
OR USB  
PC RUNNING  
CRESTRON TOOLBOX  
CRESNET  
CONTROL SYSTEM  
TPS-GA-TPI  
TPS-GA-TPI connects to control system via Cresnet.  
Establish communications between the PC and the control system as  
described in the latest version of the 2-Series Control Systems Reference  
Guide (Doc. 6256).  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 41  
   
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
TCP/IP Communication  
NOTE: Required for operation with a Crestron control system.  
Ethernet Communication  
PC RUNNING  
CRESTRON TOOLBOX  
ETHERNET  
TPS-GA-TPI  
Establish serial communication between TPS-GA-TPI and PC.  
Enter the IP address, IP mask and default router of the TPS-GA-TPI via the  
Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable  
DHCP.  
Confirm Ethernet connections between TPS-GA-TPI and PC. If connecting  
through a hub or router, use CAT5 straight through cables with 8-pin RJ-45  
connectors. Alternatively, use a CAT5 crossover cable to connect the two  
LAN ports directly without using a hub or router.  
Use the Address Book in the Crestron Toolbox to create an entry for the  
TPS-GA-TPI with the TPS-GA-TPI’s TCP/IP communication parameters.  
Display the “System Info” window (click the  
TPS-GA-TPI entry.  
icon) and select the  
Programs, Projects and Firmware  
Program, project or firmware files may be distributed from programmers to installers  
or from Crestron to dealers. Firmware upgrades are available from the Crestron  
website as new features are developed after product releases. One has the option to  
upload programs and projects via the programming software or to upload and  
upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to  
the SIMPL Windows help file, VisionTools Pro-e help file, or the Crestron Toolbox  
help file.  
SIMPL Windows  
VisionTools Pro-e  
If a SIMPL Windows program is provided, it can be uploaded to the control system  
using Simple Windows or Crestron Toolbox.  
Upload the VisionTools Pro-e file to the touchpanel interface using VisionTools  
Pro-e or Crestron Toolbox. If loading a project to a touchpanel interface that has an  
external compact flash slot, please use Crestron Toolbox.  
Firmware  
Check the Crestron website to find the latest firmware. (New users may be required  
to register to obtain access to certain areas of the site, including the FTP site.)  
Upgrade TPS-GA-TPI firmware via Crestron Toolbox.  
Establish serial or TCP/IP communications with the TPS-GA-TPI and  
display the “System Info” window.  
Select Functions | Firmware… to upgrade the TPS-GA-TPI firmware.  
42 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Program Checks  
Actions that can be performed on the TPS-GA-TPI vary depending on whether it is  
connected via Cresnet or Ethernet.  
Cresnet Connections  
Ethernet Connections  
For Cresnet connections, display the network device tree (Tools | Network Device  
Tree) to show all network devices connected to the control system. Right-click on  
the TPS-GA-TPI to display actions that can be performed on the TPS-GA-TPI.  
For Ethernet connections, display the “System Info window (click the  
icon) and  
select the Functions menu to display actions that can be performed on the  
TPS-GA-TPI.  
Be sure to use the Crestron Toolbox to create the TPS-GA-TPI IP table.  
Select Functions | IP Table Setup.  
Add, modify or delete entries in the IP table. The TPS-GA-TPI can have  
only one IP table entry.  
A defined IP table can be saved to a file or sent to the device.  
Edit the control system’s IP table to include an entry for the TPS-GA-TPI. The entry  
should list the TPS-GA-TPI’s IP ID (specified on the TPS-GA-TPI’s IP table) and  
the internal gateway IP address 127.0.0.1.  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 43  
 
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Problem Solving  
Troubleshooting  
The following table provides corrective action for possible trouble situations. If  
further assistance is required, please contact a Crestron customer service  
representative.  
TPS-GA-TPI Troubleshooting  
TROUBLE  
POSSIBLE CAUSE(S)  
CORRECTIVE ACTION  
TPS-GA-TPI  
interface does not  
function.  
TPS-GA-TPI is not  
receiving power.  
Verify power to unit. Use only  
Crestron power supplies for  
Crestron equipment.  
Incorrect cable  
connections.  
Follow connection procedures  
in this guide and inspect  
connector pins.  
Incorrect  
Update firmware/software  
firmware/software.  
versions via Crestron Toolbox.  
Interface is incorrectly  
calibrated.  
Enter “SETUP MODE” and  
recalibrate.  
If calibration fails, use the  
Toolbox Text Console and run  
the RESTORE command.  
RESTORE resets all system  
settings to factory defaults and  
erases all files in internal flash  
memory.  
Interface is not  
communicating with the  
Cresnet network.  
Use Toolbox to poll the  
network. Verify Cresnet  
connection to the interface.  
Verify interface is in  
“CRESNET MODE” as defined  
in the “Interface Menu” on  
Interface is not  
responding to  
Cresnet.  
Incorrect network wiring.  
Touch the screen to remove  
the message and verify correct  
wiring to all connectors.  
Incorrect configuration  
parameters.  
Enter Setup and verify  
parameters.  
Interface Cresnet ID is  
not set to match the Net  
ID in the SIMPL  
Use Crestron Toolbox to poll  
the network. Verify that the  
Cresnet ID for the interface is  
properly set to match the Net  
ID in the SIMPL program.  
program.  
Interface Cresnet ID is  
not unique, two or more  
units share the same ID.  
Use Crestron Toolbox to poll  
the network and verify that  
each ID is used only once.  
(Continued on the following page)  
44 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
TPS-GA-TPI Troubleshooting (Continued)  
TROUBLE  
POSSIBLE CAUSE(S)  
CORRECTIVE ACTION  
Interface is not  
responding to  
Cresnet.  
ICMP is disabled.  
Enable ICMP by typing ICMP  
ON at the command prompt  
in the Toolbox Text Console.  
No video  
displayed.  
Wrong VT Pro-e or  
SIMPL Windows  
programs.  
Verify correct programs.  
Verify proper video set up.  
Incorrect input  
connection.  
Verify video input and QM  
connections.  
TPS-GA-TPI does  
not respond to  
ping command.  
IP address not correct  
(LAN green and amber  
LEDs are off).  
Assign correct IP address to  
TPS-G-TPI.  
IP mask not correct  
(LAN green and amber  
LEDs are on).  
Assign correct IP mask.  
PC and TPS-GA-TPI not  
on same subnet.  
Ensure that the PC and the  
TPS-GA-TPI are on the same  
subnet.  
Mouse or attached  
touchpanel does  
not work.  
Incorrect Touch settings.  
Incorrect Calibration.  
Check Touch settings on  
INTERFACE MENU.  
Use Toolbox function Setup  
Mode to perform calibration.  
Interface does not  
communicate with  
RS-232 devices.  
Incorrect RS-232  
settings.  
Match communication  
settings of interface to  
peripheral device.  
Attached interface  
display is dark.  
Standby timeout has  
elapsed.  
Touch the screen to  
reactivate.  
Unexpected  
response from the  
interface.  
Interface is incorrectly  
calibrated.  
Enter “SETUP MODE” and  
recalibrate.  
Communications  
via the LAN port is  
not functioning.  
Improper Ethernet  
connection.  
Verify proper connection at  
interface LAN port.  
Another device set to  
the same IP address.  
Obtain new interface static IP  
address.  
Check Network Wiring  
Use the Right Wire  
Calculate Power  
In order to ensure optimum performance over the full range of your installation  
topology, Crestron Certified Wire and only Crestron Certified Wire may be used.  
Failure to do so may incur additional charges if support is required to identify  
performance deficiencies because of using improper wire.  
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to  
do so could cause equipment damage or void the Crestron warranty.  
CAUTION: Provide sufficient power to the system. Insufficient power can lead to  
unpredictable results or damage to the equipment. Please use the Crestron Power  
Calculator to help calculate how much power is needed for the system  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 45  
   
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
When calculating the length of wire for a particular Cresnet run, the wire gauge and  
the Cresnet power usage of each network unit to be connected must be taken into  
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-  
chained on the run, the Cresnet power usage of each network unit to be daisy-  
chained must be added together to determine the Cresnet power usage of the entire  
chain. If the unit is home-run from a Crestron system power supply network port, the  
Cresnet power usage of that unit is the Cresnet power usage of the entire run. The  
wire gauge and the Cresnet power usage of the run should be used in the following  
equation to calculate the cable length value on the equation’s left side.  
Cable Length Equation  
Where: L = Length of run (or chain) in feet  
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM2 ))  
or 1.6 Ohms (Cresnet HP: 12 AWG (4 MM2 ))  
40,000  
R x P  
L <  
P = Cresnet power usage of entire run (or chain)  
Make sure the cable length value is less than the value calculated on the right side of  
the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and  
drawing 20 watts should not have a length of run more than 333 feet. If Cresnet HP  
is used for the same run, its length could extend to 1250 feet.  
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One  
twisted pair is the +24V conductor and the GND conductor and the other twisted  
pair is the Y conductor and the Z conductor.  
Strip and Tin Wire  
When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid  
nicking the conductors. Twist together the ends of the wires that share a pin on the  
network connector and tin the twisted connection. Apply solder only to the ends of  
the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.  
Insert the tinned connection into the Cresnet connector and tighten the retaining  
screw. Repeat the procedure for the other three conductors.  
Add Hubs  
For larger networks (i.e., greater than 28 network devices), it may become necessary  
to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the  
network. Also, for networks with lengthy cable runs it may be necessary to add a  
Hub/Repeater after only 20 devices.  
Reference Documents  
The latest version of all documents mentioned within the guide can be obtained from  
the Crestron website (http://www.crestron.com/manuals). This link will provide a list  
of product manuals arranged in alphabetical order by model number.  
List of Related Reference Documents  
DOCUMENT TITLE  
2-Series Control Systems Reference Guide  
CAT5 Wiring Reference Guide  
Crestron e-Control Reference Guide  
MediaManager Applications Guide  
Touch the PC V1 Serial Mouse Control Driver  
Touch the PC V2 Touch the PC Driver  
46 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Crestron TPS-GA-TPI  
Isys® G-Series Touchpanel Interface  
Further Inquiries  
If you cannot locate specific information or have questions after reviewing this  
guide, please take advantage of Crestron's award winning customer service team by  
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].  
For assistance in your local time zone, refer to the Crestron website  
(http://www.crestron.com/) for a listing of Crestron worldwide offices.  
You can also log onto the online help section of the Crestron website to ask  
questions about Crestron products. First-time users will need to establish a user  
account to fully benefit from all available features.  
Future Updates  
As Crestron improves functions, adds new features and extends the capabilities of  
the TPS-GA-TPI, additional information may be made available as manual updates.  
These updates are solely electronic and serve as intermediary supplements prior to  
the release of a complete technical documentation revision.  
Check the Crestron website periodically for manual update availability and its  
relevance. Updates are identified as an “Addendum” in the Download column.  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 47  
 
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Software License Agreement  
This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and  
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable,  
associated media, printed materials and “online” or electronic documentation (the “Software”).  
BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN  
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER  
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF  
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.  
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,  
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT  
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND  
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO  
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.  
LICENSE TERMS  
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine  
readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit  
(“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related  
explanatory files and written materials provided by Crestron.  
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy  
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of  
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.  
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written  
consent of Crestron.  
If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed  
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up  
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from  
or to another computer (b) for local, campus or wide area network, internet or web hosting services or (c) pursuant to any rental,  
sharing or “service bureau” arrangement.  
The Software is designed as a software development and customization tool. As such Crestron cannot and does not  
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development  
that You perform using the Software or Host Application is done entirely at Your own risk.  
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and  
reserves all rights not expressly granted in writing.  
OTHER LIMITATIONS  
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use  
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your  
license is also terminated.  
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.  
You may not reverse engineer, decompile or disassemble the Software.  
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited  
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading  
or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or  
any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the  
Software and (c) You agree to comply with the Export Laws.  
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,  
which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an  
authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire  
agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,  
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event  
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have  
provided such waiver.  
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If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within  
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid  
licenses from Crestron of its authorized agent.  
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply  
with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component  
parts.  
PROPRIETARY RIGHTS  
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs,  
animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials  
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international  
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this  
Agreement.  
Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other  
information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as  
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be  
deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual,  
irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the  
same.  
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove  
or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.  
GOVERNING LAW  
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.  
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal  
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not  
apply to this Agreement.  
CRESTRON LIMITED WARRANTY  
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a  
period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own  
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee  
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your  
exclusive remedy for any claim or loss arising from the Software.  
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for  
which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures.  
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly  
obtained or removed.  
Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or  
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from  
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not  
maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone  
other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the  
material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4)  
modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.  
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED  
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR  
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE  
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL  
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND  
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED  
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO  
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,  
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR  
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF  
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS  
WARRANTIES.  
Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 49  
Isys® G-Series Touchpanel Interface  
Crestron TPS-GA-TPI  
Return and Warranty Policies  
Merchandise Returns / Repair Service  
1. No merchandise may be returned for credit, exchange or service without prior authorization  
from CRESTRON. To obtain warranty service for CRESTRON products, contact an  
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory  
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying  
the nature of the problem, name and phone number of contact person, RMA number and  
return address.  
2. Products may be returned for credit, exchange or service with a CRESTRON Return  
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight  
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with  
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect  
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its  
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any  
products returned with an RMA.  
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,  
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return  
freight costs shall be paid by the purchaser.  
CRESTRON Limited Warranty  
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials  
and workmanship under normal use for a period of three (3) years from the date of purchase from  
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical  
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and  
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.  
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON  
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if  
any.  
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any  
application other than that for which it was intended or if it has been subjected to misuse, accidental  
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any  
product that has had the serial number altered, defaced or removed.  
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall  
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages  
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a  
third party or made by the purchaser for a third party.  
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or  
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the  
unexpired portion of the warranty.  
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or  
implied, nor authorizes any other party to offer any warranty, including any implied warranties of  
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are  
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.  
Trademark Information  
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark  
of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.  
50 Isys® G-Series Touchpanel Interface: TPS-GA-TPI  
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Operations Guide – DOC. 6501  
Isys® G-Series Touchpanel Interface: TPS-GA-TPI 51  
Crestron Electronics, Inc.  
15 Volvo Drive Rockleigh, NJ 07647  
Tel: 888.CRESTRON  
Operations Guide – DOC. 6501  
(2016594)  
01.07  
Fax: 201.767.7576  
Specifications subject to  
change without notice.  

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