Creative AWE64 User Manual

Getting Started  
Information in this document is subject to change without notice and does not represent a  
commitment on the part of Creative Technology Ltd. The software described in this document  
is furnished under a license agreement and may be used or copied only in accordance with the  
terms of the license agreement. It is against the law to copy the software on any other medium  
except as specifically allowed in the license agreement. The licensee may make one copy of the  
software for backup purposes. No part of this manual may be reproduced or transmitted in any  
form or by any means, electronic or mechanical, including photocopying and recording, for any  
purpose without the written permission of Creative Technology Ltd.  
Copyright 1996 by Creative Technology Ltd. All rights reserved.  
Version 1.01  
November 1996  
Sound Blaster is a registered trademark of Creative Technology Ltd.  
Sound Blaster 16 and Wave Blaster are trademarks of Creative Technology Ltd.  
IBM is a registered trademark of International Business Machines Corporation.  
MS-DOS, Windows, and the Windows logo are registered trademarks of Microsoft  
Corporation.The hardware on your card is covered by one or more of the following U.S. Patents:  
4,404,529; 4,506,579; 4,699,038; 4,987,600; 5,013,105; 5,072,645; 5,111,727; 5,144,676;  
5,170,369; 5,248,845; 5,298,671; 5,303,309; 5,317,104; 5,342,990;090,783;4,649,783.  
 
Complia nc e  
This product conforms to the following Council Directive:  
Directive 89/336/EEC, 92/31/EEC (EMC)  
Conte nts  
Introduction..................................................................................................... vii  
Before You Begin..........................................................................................viii  
Checking System Requirements.......................................................viii  
Using This Guide...............................................................................viii  
Getting More Information................................................................... ix  
Document Conventions....................................................................... ix  
Text Conventions .................................................................... ix  
Icons.......................................................................................... x  
1
2
Se tting Up Your Audio Ca rd  
Knowing Your Audio Card...........................................................................1-2  
Installing the Card and Related Hardware....................................................1-4  
Insta lling Softwa re in Windows 95  
Setting Up the Audio Card Drivers...............................................................2-1  
Installing the Applications.............................................................................2-3  
Testing the Installation...................................................................................2-3  
Uninstalling the Applications........................................................................2-5  
3
Insta lling Softwa re in DOS/ Windows 3.1x  
Installing the Software...................................................................................3-1  
Testing the Installation...................................................................................3-2  
Optimizing Memory Usage...........................................................................3-3  
Using Memory Managers .................................................................3-3  
Bypassing the Loading of the Low-Level Drivers...........................3-3  
v
Ap p e ndic e s  
A
B
Input/Output (I/O) Addresses...........................................................B-2  
MIDI Environment Variable............................................................B-5  
C
In MS-DOS/Windows 3.1x..............................................................C-2  
In MS-DOS/Windows 3.1x..............................................................C-6  
D
Trouble shooting  
Problems Installing Audio Card Software from CD-ROM........................D-1  
Problems with Sound....................................................................................D-2  
Problems in MS-DOS...................................................................................D-3  
Problems in Windows 3.1x...........................................................................D-4  
Resolving Conflicts.......................................................................................D-5  
Resolving Conflicts in Windows 95................................................D-6  
Resolving Conflicts in MS-DOS/Windows 3.1x............................D-6  
vi  
Introd uc tion  
Welcome to the exciting world of Advanced WavEffects synthesis!  
You are now the owner of a Creative Sound Blaster® AWE64 Gold, a  
16-bit audio card, which comes with the state-of-the-art Creative  
WaveSynth/WG software.  
Your Sound Blaster AWE64 Gold audio card allows you to achieve  
realistic and three-dimensional (3D) acoustic reproduction through a  
wide range of digitized sound samples and Creative 3D Stereo  
Enhancement technology.  
Fully Sound Blaster compatible, your AWE64 Gold audio card  
supports the following features:  
Plug and Play ISA Specification version 1.0a compliance  
Major MIDI standards such as General MIDI, Roland GS and  
MT-32  
Compression algorithms such as A-law, Mu-law, CTADPCM,  
and IMA-ADPCM  
Full duplex operation for simultaneous audio recording and  
playback  
Creative WaveSynth/WG employs the latest technologies for sound  
creation and playback in personal computer software: sample-based  
wavetable synthesis (WaveSynth) and physical model-based  
waveguide (WG) synthesis.  
With your AWE64 Gold audio card installed in an Intel Pentium 90  
MHz (or higher) computer, the sample-based wavetable synthesizer  
allows you to play high quality music and sound effects via software  
(instead of hardware) in any Windows-based multimedia application.  
It also has a physical model-based waveguide synthesizer which uses  
Sondius® Sound Synthesis technology to enable you to play  
waveguide sounds polyphonically and multi-timbrally. In other  
words, you can play many notes and different instruments or sound  
effects at the same time. WaveSynth/WG is also a General MIDI  
synthesizer that acts like a multi-channel mixer with high quality  
reverb.  
vii  
If you do not want to use WaveSynth/WG, you can disable it through  
the WaveSynth/WG Control Panel. Then, your MIDI and audio tasks  
will be handed back to the appropriate hardware in your computer.  
The combination of these features, along with our award-winning  
EMU8000 hardware wavetable synthesizer, will allow you to enjoy  
hours of fun listening to and creating music on your PC.  
Read this simple Getting Started manual to find out how to install and  
begin making the most of your new audio card.  
Be fore You Be g in  
The README file on the CD-ROM contains information and changes  
not available at the time of printing. Read the file before you continue.  
In addition, read the following sections:  
Checking System Requirements  
Using This Guide  
Getting More Information  
Document Conventions  
Che c king Syste m Re q uire me nts  
Your audio card requires at least:  
An Intel Pentium 90MHz computer with a VGA or SVGA card  
installed  
8 MB RAM  
20 MB of free hard disk space  
Windows 95 or  
Windows 3.1x with MS-DOS 5.0 and a Plug and Play (PnP)  
configuration manager  
Using This Guide  
Chapter 1 explains the various hardware components on your audio  
card, and also shows you how to install the card into your computer.  
Chapters 2 and 3 describes how to install the audio software in  
viii  
   
Windows 95 and Windows 3.1x, respectively. For general  
specifications, installation background information, settings changes,  
and troubleshooting tips, see the appendices.  
Ge tting More Informa tion  
Refer to the online User’s Guide for MIDI specifications and  
connector pin assignments, as well as instructions on how to use the  
various applications found in your package.  
Doc ume nt Conve ntions  
This manual follows certain conventions to help you locate and  
identify the information that you need. These conventions are  
described in the following sections.  
Te xt Conve ntions  
The following text conventions are used to help you distinguish  
elements of the text in this manual (see Table i).  
Table i: Text Conventions.  
Text Element  
bold  
Use  
Text that must be entered exactly as it appears.  
italic  
Title of a book. Otherwise, when presented at the  
DOS command line, it is a placeholder that  
represents information you must provide. This  
information usually appears in the parameter  
listing after the command is presented.  
UPPERCASE Directory name, file name, or acronym.  
< > Symbols, letters, and key names on the keyboard.  
ix  
     
Ic ons  
In this manual, icons are used to highlight areas of text that require  
extra attention (see Table ii).  
Table ii: Icons.  
Icon  
Use  
Tip or useful information.  
Warning.  
x
 
Se tting Up Your Aud io Ca rd  
This chapter is organized as follows:  
Knowing Your Audio Card  
Installing the Card and Related Hardware  
Setting Up Your Audio Card 1-1  
Knowing Your Audio Ca rd  
Your audio card has the following jacks and connectors which allow you to attach  
other devices to your card:  
PC Speaker connector  
Connects your motherboard’s speaker connector  
(refer to “Redirecting PC Sounds to External  
Speakers” in the online User’s Guide for details).  
CD Audio connectors  
Connect a CD-ROM drive using a CD  
audio cable.  
DRAM Upgrade Connectors  
Connect an optional memory  
daughterboard to increase the memory  
available to your audio card so that you can  
experience and enjoy high quality sound  
reproduction with SoundFont banks.  
Modem connector  
Connects any modem card that is  
specifically designed for this interface.  
4 MB  
DRAM  
Line in jack  
Connects external devices  
(such as cassette, DAT, or  
Minidisc player) for playback  
or recording.  
Microphone In jack  
Connects an external  
microphone for voice input.  
Line Out Left jack  
Together with the Line Out  
Right jack, connects  
powered speakers or an  
external amplifier via RCA  
connectors for audio output.  
SPDIF connector  
Joystick/MIDI connector  
Sony/Philips Digital Interface  
format connector. See  
Figure 1-2 for more details.  
Connects a joystick or a MIDI device.  
You can buy an optional MIDI kit that  
allows you to plug in the joystick and  
MIDI device simultaneously.  
Line Out Right jack  
Figure 1-1: The connectors and jacks on your audio card.  
Jacks are one-hole connecting interfaces whereas connectors consist of  
many pairs of pins. Refer to the online User’s Guide, “Hardware  
Information”, for details on connector pin assignments.  
1-2 Setting Up Your Audio Card  
 
SPDIF Out jack (on separate metal bracket)  
Connects an external digital device that uses a  
SPDIF connector, such as a Digital Audio Tape  
(DAT) machine, for playback or recording.  
SPDIF connector (on audio card)  
Connects the SPDIF Out jack to transfer  
digital audio signals from your audio card to  
a device that also uses a SPDIF connector,  
such as the DAT machine.  
Figure 1-2: Connection of SPDIF Out jack to SPDIF connector.  
The end of the cable attached to the SPDIF Out jack must be  
connected to the SPDIF connector on your audio card.  
The digital audio signals from the SPDIF Out jack contain audio  
output from the EMU8000 wavetable chip mixed with digital voice  
playback if the playback is in 16-bit stereo mode, 44.1 kHz CD  
quality. If you want to listen to WaveSynth/WG through the SPDIF  
Out jack, you must enable the “Enable WaveSynth to play at CD  
quality” feature. To do so:  
1. Start CreativeWaveSynth-Waveguide.  
The WaveSynth/WG properties sheet appears, displaying the  
Profile tab.  
2. Click the Performance Settings button.  
3. In the Settings dialog box, select the Enable WaveSynth To  
Play At CD Quality check box and click the OK button.  
4. In the WaveSynth/WG properties sheet, click the Quit button  
to close it.  
Setting Up Your Audio Card 1-3  
 
Insta lling the Ca rd a nd Re la te d Ha rdwa re  
If you want to install this Plug and Play (PnP) card in a non-PnP  
environment such as DOS/Windows 3.1x or Windows 95  
MS-DOS Mode, you must first install a PnP configuration  
manager. For more details, refer to the documentation that  
comes with your PnP configuration manager.  
To install the card and related peripherals:  
1. Switch off your system and all peripheral devices, and unplug  
the power cord from the wall outlet.  
2. Touch a metal plate on your system to ground yourself and  
discharge any static electricity.  
3. Remove your system’s cover.  
4. If you have a memory daughterboard, you may want to mount  
it onto your audio card now, as shown in Figure 1-3.  
Connector Pins  
Housing  
Audio Card  
DRAM Upgrade  
Daughterboard  
Figure 1-3: Mounting the DRAM Upgrade daughterboard.  
5. Find a free 16-bit expansion slot in your system. Remove the  
metal plate from the slot you have chosen and put the screw  
aside. The screw will be used in a later step.  
1-4 Setting Up Your Audio Card  
   
6. Align your card’s 16-bit slot  
connector with the expansion  
slot and gently lower the card  
into the free slot as shown.  
Metal plates  
Audio card  
7. Secure the card to the  
expansion slot with the screw  
that you removed from the  
metal plate.  
8-bit slot  
Figure 1-4  
16-bit slot  
8. Connect powered speakers or an external amplifier to the Line  
Out jacks. Figure 1-5 shows you how to connect various  
devices.  
CD-ROM drive  
Cassette and CD player,  
Line-out  
synthesizer, etc.  
To PC power  
supply  
External Digital  
CD Audio  
cable  
Line-In  
Device  
L
R
Microphone  
CD Audio  
connector  
Line In  
Mic In  
SPDIF Out  
Line Out Left  
Line Out Right  
white  
red  
SPDIF  
connector  
Joystick/MIDI  
Right  
Left  
Audio card  
Separate metal bracket  
Speakers  
Gamepad  
Figure 1-5: Connecting external speakers and other devices.  
The joystick connector on your audio card is identical to that on  
a standard PC game control adapter or game I/O connector.  
You can connect any analog joystick with a 15-pin D-shell  
connector. It also works well with any application that is  
compatible with the standard PC joystick. To use two  
joysticks, you need a Y-cable splitter.  
9. Replace your system’s cover.  
10. Plug the power cord back into the wall outlet. Switch on the  
system.  
Setting Up Your Audio Card 1-5  
 
To test your DRAM upgrade:  
1. Make sure you have installed the audio card’s software. (The  
installation of the software will be covered in the next two  
chapters.)  
2. Start the AWE Control Panel and download SoundFont banks.  
From the memory status bar, you should be able to see the  
changes in the available memory onboard.  
3. Play your SoundFont banks to make sure your DRAM Upgrade  
daughterboard is working properly.  
Refer to the online User’s Guide for detailed information on how to  
use the AWE Control Panel.  
1-6 Setting Up Your Audio Card  
Insta lling Softwa re in Wind ows 95  
This chapter shows you how to install the audio software in Windows  
95 after installing your card. It comprises the following sections:  
Setting Up the Audio Card Drivers  
Installing the Applications  
Testing the Installation  
Uninstalling the Applications  
Se tting Up the Aud io Ca rd Drive rs  
Proceed to “Installing the Applications” on page 2-3 if your  
audio card’s drivers are already set up. Otherwise, have your  
Windows 95 CD-ROM or installation diskettes available as  
they may be needed during the installation.  
You need devicedriversto control thecomponents on your audio card.  
After you have installed the card and switched on your system,  
Windows 95 automatically detects the components, and either installs  
the drivers or prompts you for the drivers. You may encounter the  
following messages, which may not be in the sequence shown.  
If a message similar to Figure 2-1 appears, just take note of it  
and wait for the next message to appear.  
Figure 2-1: Message box indicating the detection of a device.  
Installing Software in Windows 95 2-1  
   
If a dialog box similar to Figure 2-2 appears, click the second  
option, and then click the OK button.  
Figure 2-2: Driver installation dialog box in which the Windows default driver option  
is NOT available.  
2-2 Installing Software in Windows 95  
 
If the Install From Disk dialog box appears  
1. Insert the installation CD-ROM into your CD-ROM  
drive and select the drive.  
2. Click the Browse button and look for a .INF file in the  
root directory.  
If you cannot find it, select the folder  
Language\WIN95\DRIVERS, where Language is the  
language of the software that you want to install.  
3. Click the OK button.  
The required files are copied to your hard disk.  
Insta lling the Ap p lic a tions  
To install your audio card’s applications from the CD-ROM supplied  
with your package:  
1. Ensure your CD-ROM drive is installed and working properly.  
Refer to the documentation that comes with it for more details.  
2. Insert the installation CD-ROM into your CD-ROM drive.  
The CD-ROM supports Windows 95 AutoPlay mode and starts  
running automatically. If it does not, see Appendix D,  
“Troubleshooting”.  
3. Follow instructions on the screen to complete the installation.  
Te sting the Insta lla tion  
After the applications are installed, you can use Windows 95 Media  
Player to test if your audio card is working properly. If you do not  
have Media Player, follow the instructions below to install it.  
To install the Media Player:  
1. Click the Start button, point to Settings, and then click Control  
Panel.  
2. In the Control Panel window, double-click the Add/Remove  
Programs icon.  
Installing Software in Windows 95 2-3  
   
3. Click the Windows Setup tab.  
The Windows Setup tabbed page similar to Figure 2-3 appears.  
Figure 2-3: The Windows Setup tabbed page.  
4. Select the Multimedia check box and click the Details button.  
5. In the Multimedia dialog box, select the Media Player  
checkbox, then Volume Control, Audio Compression and  
Sound Recorder, and click the OK button.  
6. Follow the instructions on the screen to complete the  
installation.  
To test the audio card:  
2-4 Installing Software in Windows 95  
 
1. Click the Start button, point to Programs, point to Accessories,  
point to Multimedia, and then click Media Player.  
The Media Player appears as shown in Figure 2-4.  
Figure 2-4: The Media Player interface.  
2. On the Device menu, click Sound.  
3. In the Open dialog box, select a sound from the list, and then  
click the Open button.  
4. On the Media Player, click  
.
You should hear the selected sound being played. If you  
encounter any problems, see Appendix D, “Troubleshooting”.  
Uninsta lling the App lic a tions  
The Windows 95 Uninstall feature allows you to remove applications  
cleanly and then reinstall them to correct problems, change  
configurations, or make version upgrades.  
Quit the card’s applications before uninstalling. Applications  
that are still running during uninstallation will not be  
uninstalled.  
Installing Software in Windows 95 2-5  
   
To uninstall the applications:  
1. Click the Start button, point to Settings, and then click Control  
Panel.  
2. Double-click the Add/Remove Programs icon.  
The properties sheet similar to Figure 2-5 appears.  
Figure 2-5: The Add/Remove Programs Properties sheet.  
3. Select Sound Blaster AWE64 Gold and click the Add/Remove  
button.  
4. Follow the instructions on the screen to uninstall.  
2-6 Installing Software in Windows 95  
 
3
Insta lling Softwa re in DOS/  
Wind ows 3.1x  
This chapter shows you how to install the audio software in  
DOS/Windows 3.1x after installing your card. It comprises the  
following sections:  
Installing the Software  
Testing the Installation  
Optimizing Memory Usage  
Insta lling the Softwa re  
To install the software:  
1. Insert the installation CD-ROM into your CD-ROM drive.  
2. If you are in Windows, exit to DOS.  
The installation will not work if you install from the DOS  
prompt in Windows.  
3. At the DOS prompt, change to the drive containing your  
CD-ROM. For example, type D: and press <Enter> to change  
to drive D.  
4. Type INSTALL and press <Enter>.  
5. Follow the instructions on the screen to complete the  
installation.  
After you have completed the installation and rebooted your system,  
proceed to the next section to test if your installation works.  
Installing Software in DOS/ Windows 3.1x 3-1  
 
In order to use your AWE64 Plug and Play using  
DOS/Windows 3.x, you must install the Creative  
Configuration Manager first. This is located on the Creative  
CD in the directory  
<drive>\<lang>\ctcm\install, e.g. d:\français\ctcm\install  
Te sting the Insta lla tion  
Once you have installed the software, you can run the DIAGNOSE  
test program to test if the installation works. This program checks the  
base I/O addresses, IRQ line, and DMA channels used by the audio  
interface of your audio card. It then displays a menu to let you test the  
card’s sound and music output.  
To run the test program:  
1. At the DOS prompt, change to the directory containing your  
audio card’s software. For example, if your directory path is  
C:\SB16, type C:\SB16 and press <Enter>.  
2. Type DIAGNOSE and press <Enter>.  
3. Follow the instructions on the screen to complete the test.  
If the test program stops or displays an error message, it may be due to  
a conflict between the audio interface and another peripheral device.  
To resolve the conflict, you have to change the settings of your audio  
interface. For more information, see Appendix B, “Understanding the  
Installation” or Appendix D, “Troubleshooting”.  
3-2 Installing Software in DOS/ Windows 3.1x  
 
Op timizing Me mory Usa ge  
If you choose to install the low-level DOS device drivers under custom  
installation (see “The CONFIG.SYS File Settings” on page B-7), your  
system will load them into memory during system startup.  
However, if you do not need these drivers (for example, you are  
running only Windows applications or playing DOS games), you can  
bypass loading these drivers. Otherwise, we recommend that you load  
them into high memory (for example, using memory managers).  
Using Me m ory Ma na ge rs  
You can use one of the following memory managers:  
If you are using Microsoft DOS 6.x, run MEMMAKER.  
(For details, refer to your DOS 6.x documentation.)  
If you have a memory manager such as QEMM or 386MAX,  
refer to their respective documentation for instructions.  
Bypa ssing the Loa ding of the Low-Le ve l Drive rs  
You can bypass loading the low-level device drivers by using one of  
the these methods:  
DOS 6.x’s multiple boot sessions  
With this feature, several sessions can be made available for  
selection during bootup. One session can contain settings that  
load the drivers into memory. If you do not want to load these  
drivers, you can select another session that allows you to boot  
up the systemwithout them.  
(Refer to your DOS 6.x documentation for instructions on how  
to create the multiple boot sessions.)  
Bypass the loading of the low-level device drivers  
1. During system startup, press and hold down the <ALT> key  
when the message “Starting MS-DOS...” appears.  
2. Release the key only when you see the DOS prompt.  
Installing Software in DOS/ Windows 3.1x 3-3  
 
A
Ge ne ra l Sp e c ific a tions  
This appendix lists the general specifications of your audio card.  
Plug and Play  
ISA Specification version 1.0a compliant  
Advanced WavEffects Synthesizer  
32-voice polyphony  
16 parts multi-timbral  
1 MB ROM of General MIDI samples  
4 MB built-in DRAM  
Stereo Music Synthesizer  
4-operator 11-voice or 2-operator 20-voice stereo music  
synthesizer  
Compatible with previous Sound Blaster and Adlib music  
synthesizer chips  
Stereo Digitized Voice Channel  
Full duplex  
16-bit and 8-bit digitizing in stereo and mono modes  
Programmable sampling rates, 5 kHz to 44.1 kHz in linear  
steps. Your audio applications may support only selected  
ranges of sampling rates.  
High and Low DMA channels using a single interrupt for audio  
playback and recording  
Dynamic filtering for digital audio recording and playback  
General Specifications A-1  
 
Built-in Digital/Analog Mixer  
Mixes sources from digitized voice and inputs from MIDI  
devices, CD Audio, Line In, Microphone, and PC Speaker  
Selectable input source or mixing of various audio sources for  
recording  
Volume Control  
Software volume control of Master Volume, Digitized Voice,  
and inputs from MIDI device, CD Audio, Line In, Microphone,  
and PC Speaker  
PC Speaker at 4 levels in 6 dB steps  
All sources at 32 levels in 2 dB steps  
Treble/Bass control at 15 levels from -14 dB to 14 dB in 2 dB  
steps  
Full software control of fade-in, fade-out, and panning  
3D Stereo Enhancement Technology  
Increased depth and breadth in perceived audio  
Enhances mono and stereo audio output  
Independent of speaker quality  
Independent of setup configuration (for example, placement  
and alignment of speakers with the listener)  
MIDI Interface  
Built-in MIDI interface for connection to external MIDI  
devices  
Upgrade Options  
DRAM upgrade interface for more sound samples  
A-2 General Specifications  
Und e rsta nd ing the Insta lla tion  
This appendix is organized as follows:  
Understanding the Software-Configurable Settings  
Understanding the Environment Variables  
Understanding the Installation Program in Windows 3.1x  
Und e rsta nd ing the Softwa re -Config ura b le  
Se ttings  
Your audio card supports the Plug and Play (PnP) 1.0a standard. This  
allows a PnP system to assign the necessary resources such as I/O  
addresses, interrupt lines and DMA channels to your card when you  
install it.  
automatically set up your card’s resources. If you are using a non-PnP  
system such as Windows 3.1x, you must run your PnP configuration  
manager to configure the card. For details, refer to the documentation  
of your PnP configuration manager.  
This section explains the following software-configurable resources  
of your audio card:  
Input/Output (I/O) Addresses  
Interrupt Request (IRQ) Lines  
Direct Memory Access (DMA) Channels  
Understanding the Installation B-1  
   
If your card encounters a conflict with a peripheral device, you  
may need to change its resource settings. If you are using  
Windows 95, run the Device Manager. If you are using  
Windows 3.1x, run the configuration utility that comes with  
your PnP configuration manager. For details, see Appendix D,  
“Resolving Conflicts”. When any resource setting is changed,  
ensure the environment variables (see “Understanding the  
Environment Variables” on page B-3) reflect the changes as  
well. You can view your system environment by typing SET  
at the DOS prompt.  
Inp ut/ Output (I/ O) Ad d re sse s  
I/O addresses are communication areas used by your computer’s  
central processor to distinguish among various peripheral devices  
connected to your system when sending or receiving data.  
Table B-1 lists the default I/O address ranges assigned by the PnP  
system to various devices on your audio card.  
Table B-1: Possible default I/O addresses occupied by the audio card.  
I/O Address Range  
200H to 207H  
220H to 22FH  
330H to 331H  
388H to 38BH  
Device  
Game/Joystick port  
Audio interface  
MPU-401 UART MIDI  
Stereo music synthesizer  
Advanced WavEffects synthesizer  
620H to 623H,  
A20H to A23H,  
E20H to E23H  
100H  
3D Stereo Enhancement device  
B-2 Understanding the Installation  
   
Inte rrupt Re que st (IRQ) Line s  
An IRQ line is a signal line a device uses to notify your computer’s  
central processor that it wants to send or receive data for processing.  
Table B-2 lists an example of an IRQ line that may be assigned to the  
audio interface on your audio card.  
Table B-2: Possible default IRQ line assignments.  
IRQ Line  
Device  
5
Audio interface  
Dire c t Me m ory Ac c e ss (DMA) Cha nne ls  
A DMA channel is a data channel a device uses to transfer data  
directly to and from the system memory. Your card’s audio interface  
transfers data through the Low and High DMA channels.  
Table B-3 shows a possible combination of DMA channels that may  
be assigned to the audio interface.  
Table B-3: Possible default DMA channel assignments.  
DMA Channel  
Usage  
1
5
Audio Low DMA channel  
Audio High DMA channel  
Und e rsta nd ing the Environme nt Va ria ble s  
Environment variables are used to pass information about how your  
card is configured to programs in your system. This section explains  
the environment variables of your audio card:  
SOUND Environment Variable  
BLASTER Environment Variable  
MIDI Environment Variable  
Understanding the Installation B-3  
           
SOUND Environme nt Va ria b le  
The SOUND environment variable specifies the directory location of  
your audio card’s drivers and applications. The syntax for this  
variable is as follows:  
SOUND=path  
where path is the drive and directory of the card’s software  
(e.g., C:\SB16 ). No space is allowed before and after the equal sign.  
BLASTER Environm e nt Va ria ble  
The BLASTER environment variable specifies the base I/O address,  
IRQ line, and DMA channels of the audio interface. Its syntax is:  
BLASTER=A220 I5 D1 H5 P330 E620 T6  
The values shown earlier may be different for your system. No  
space is allowed before and after the equal sign. However,  
there must be at least one space between parameters.  
The parameters in the command are described as follows.  
Parameter  
Description  
Axxx  
Specifies the audio interface’s base I/O address.  
xxx defaults to 220.  
Ix  
Specifies the IRQ line used by the audio interface.  
x defaults to 5.  
Dx  
Specifies the Low DMA channel used by the audio  
interface. x defaults to 1.  
Hx  
Specifies the High DMA channel used by the audio  
interface. x defaults to 5.  
Pxxx  
Exxx  
Tx  
Specifies the MPU-401 UART interface’s base I/O  
address. xxx defaults to 330.  
Specifies the Advanced WavEffects synthesizer  
chip’s base I/O address. xxx can be 620.  
Specifies the card type. x must be 6.  
B-4 Understanding the Installation  
       
MIDI Environm e nt Va ria ble  
The MIDI environment variable specifies the MIDI file format used  
and where MIDI data is sent to. MIDI data can be sent to the internal  
stereo music synthesizer or MIDI port.  
Generally, there are three MIDI file formats: General MIDI, Extended  
MIDI and Basic MIDI. The syntax for this variable is as follows:  
MIDI=SYNTH:x MAP:x MODE:x  
The parameters in the command are described below.  
Parameter  
Description  
SYNTH:x  
x can be 1 or 2.  
1 (default setting) specifies the stereo music  
synthesizer.  
2 specifies the MIDI port.  
MAP:x  
x can be G, E, or B.  
G specifies the General MIDI file format.  
E (default setting) specifies the Extended MIDI file  
format.  
B specifies the Basic MIDI file format.  
MODE:x  
x can be 0, 1, or 2.  
0 (factory default) specifies General MIDI mode.  
1 specifies General Standard mode.  
2 specifies MT-32 mode.  
Unde rsta nd ing the Insta lla tion Progra m in  
Wind ows 3.1x  
When you install the audio software, the installation program creates  
a directory and copies the software into it. It then allows you to set up  
your Windows applications by adding a command to the WIN.INI file  
to run WINSETUP.EXE. This command automatically creates the  
audio card program group and the application icons when you next run  
Windows.  
Understanding the Installation B-5  
     
You can also choose to set up your Windows applications at a  
later time by running INSTALL in the audio software directory  
on your hard disk. INSTALL also allows you to selectively set  
up components that were not installed previously.  
The installation program also modifies your AUTOEXEC.BAT and  
CONFIG.SYS files.  
The AUTOEXEC.BAT File Se ttings  
The installation program adds the following statements to the  
AUTOEXEC.BAT file:  
SET BLASTER=A220 I5 D1 H5 P330 E620 T6  
SET SOUND=C:\SB16  
SET MIDI=SYNTH:1 MAP:E MODE:0  
C:\SB16\DIAGNOSE /S /W=C:\WINDOWS  
C:\SB16\MIXERSET /P /Q  
C:\SB16\AWEUTIL /S  
The first 3 statements set up the environment variables for your audio  
card.The last 3 statements run the DIAGNOSE, MIXERSET, and  
AWEUTIL utilities. The BLASTER statement is added by the  
DIAGNOSE utility, and the values shown above may differ from  
those in your system.  
Running DIAGNOSE with the /S parameter updates the  
BLASTER environment with the resource settings from the  
PnP configuration manager.  
Running DIAGNOSE with the /W=C:\WINDOWS parameter  
updates the SYSTEM.INI file in the Windows directory with  
the resource settings from the PnP configuration manager.  
For a description of the AWEUTIL utility, refer to the  
AWEUTIL.TXT file found in the installation directory of your  
audio card.  
B-6 Understanding the Installation  
 
The CONFIG.SYS File Se ttings  
If you choose to install the low-level DOS device drivers under custom  
installation, the installation program also adds the following  
statements to the CONFIG.SYS file:  
DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0  
/BLASTER=A:220 I:5 D:1 H:5  
DEVICE=C:\SB16\DRV\CTMMSYS.SYS  
CTSB16.SYS and CTMMSYS.SYS are low-level device drivers that  
provide wave playback and recording for DOS applications. These  
applications include third-party DOS applications developed with  
Creative Labs’ Sound Blaster Developer Kit. The applications work  
with the drivers (such as CTWDSK.DRV, CTWMEM.DRV,  
CTVDSK.DRV, and CT-VOICE.DRV) that require the low-level  
drivers. The drivers are found in the DRV subdirectory of your audio  
software directory.  
See “Optimizing Memory Usage” on page 3-3 to learn how to  
optimize your memory.  
If your system does not have enough memory when you are using  
Windows applications or playing DOS games, you can delete the  
above two statements from the CONFIG.SYS file using a text editor.  
At a later time, you may discover that you need the low-level device  
drivers for your software application. You can load them into memory  
by typing DIAGNOSE /A at the DOS prompt and pressing <Enter>.  
This command adds the required statements to the CONFIG.SYS file.  
Understanding the Installation B-7  
 
Cha nging Audio Ca rd Se ttings  
This chapter is organized as follows:  
Enabling/Disabling Creative 3D Stereo Enhancement Effect  
Enabling/Disabling Full Duplex Operation  
Enabling/Disabling MPU-401 MIDI Emulation  
Enabling/Disabling Joystick Interface  
Ena b ling/ Disa b ling Cre a tive 3D Ste re o  
Enha nc e me nt Effe c t  
The Creative 3D Stereo Enhancement effect allows you to eliminate  
speaker crosstalk which occurs when two speakers are placed close  
together. With this effect enabled, mono and stereo sounds produced  
by your speakers will have increased depth and breadth.  
This effect can be enabled or disabled in Windows 95 and MS-DOS.  
If your pair of speakers or another device already has a built-in  
3D sound technology, do not activate this feature in both  
devices. The 3D Stereo Enhancement effect, when activated  
with another 3D sound technology, may distort the audio  
output.  
In Windows 95  
To enable or disable the effect in Windows 95:  
1. Click the Start button, point to Settings, and then click Control  
Panel.  
2. In the Control Panel window, double-click the System icon.  
3. In the System Properties sheet, click the Device Manager tab.  
Changing Audio Card Settings C-1  
       
4. In the Device Manager tab, double-click Sound, Video And  
Game Controllers.  
5. Select Creative AWE64 16-bit Audio (SB16-compatible) and  
click the Properties button.  
6. In the properties sheet, click the Settings tab.  
7. To enable the Creative 3D Stereo Enhancement effect, select  
the Enable Creative 3D Stereo Enhancement check box in the  
Settings tabbed page.  
To disable the effect, click to clear the check box.  
8. Click the OK button.  
In MS-DOS/ Windows 3.1x  
To enable or disable the effect in MS-DOS:  
1. At the MS-DOS prompt, change to the directory containing  
your audio card’s software; for example C:\SB16.  
2. To enable the effect, type CT3DSE ON.  
To disable the effect, type CT3DSE OFF.  
Ena b ling/ Disa b ling Full Duple x Ope ra tion  
Full duplex is a feature in your audio card that allows you to record and  
play back audio data simultaneously. It is useful for audio  
conferencing and telephone-like applications. When it is enabled, you  
can play back and record at the same time. However, there are some  
limitations:  
You can start only one session of simultaneous playback and  
recording.  
You must use the same sampling rate for both playback and  
recording.  
For example, since Creative WaveSynth/WG does a Wave  
playback at 22 kHz, you can record at only 22 kHz.  
You cannot play other Wave files when using Creative  
WaveSynth/WG.  
You cannot add reverb effect when you play back Wave files.  
C-2 Changing Audio Card Settings  
     
When full duplex is disabled, you can play a Wave file (or other  
sounds) together with Creative WaveSynth/WG, or add reverb to the  
playback but you cannot record at the same time. The full duplex  
feature can be enabled or disabled in Windows 95 and Windows 3.1x.  
In Windows 95  
To enable or disable full duplex in Windows 95:  
1. Repeat steps 1 - 7 of “In Windows 95” on page C-1 under  
“Enabling/Disabling Creative 3D Stereo Enhancement Effect”.  
2. To enable full duplex, select the Allow Full Duplex Operation  
check box in the Settings tabbed page.  
To disable the feature, click to clear the check box.  
3. Click the OK button.  
In Windows 3.1x  
To enable or disable full duplex in Windows 3.1x:  
1. Launch your File Manager.  
2. Locate the SYSTEM.INI file in your Windows directory.  
3. Double-click the file.  
A text editor appears, displaying the contents of the file.  
4. Under the section [sndblst.drv], look for the line  
FullDuplex=1 or FullDuplex=0.  
To enable the feature, make sure FullDuplex=1.  
To disable it, make sure FullDuplex=0.  
5. Save the file.  
6. Restart your system for the drivers to be updated.  
Ena b ling/ Disa b ling MPU-401 MIDI Em ula tion  
The MPU-401 MIDI Emulation feature allows most real mode games,  
which do not support wavetable synthesis, to play wavetable music  
from the audio card. The MIDI output from the games is directed to  
the wavetable synthesizer rather than the MPU-401 interface. Games  
that have not been designed to use the wavetable synthesis features on  
your card can now use them.  
Changing Audio Card Settings C-3  
     
You must install the DOS AWEUTIL utility for the MIDI  
Emulation feature to function properly. For more information,  
refer to the AWEUTIL.TXT file in your audio card’s  
installation directory.  
Protected mode software does not support MIDI Emulation.  
You can still play music from such software by using the  
4-operator synthesizer chip.  
The MIDI Emulation feature can be enabled or disabled in Windows  
95 and MS-DOS/Windows 3.1x.  
In Windows 95  
To enable or disable the feature in Windows 95:  
1. Start the AWE Control Panel.  
2. In the AWE Control Panel, click the Device button.  
3. In the Device Selection dialog box, select the Allow MPU401  
Emulation On This Device check box, and then click the Select  
button.  
4. In the AWE Control Panel, click the Quit button to close the  
AWE Control Pane.  
In MS-DOS/ Windows 3.1x  
To enable or disable the feature in MS-DOS:  
1. If your audio card is already installed, switch off your computer  
and all other peripheral devices. Then remove your system’s  
cover and the audio card.  
C-4 Changing Audio Card Settings  
   
2. Enable or disable the MFBEN jumper according to the settings  
shown in Figure C-1.  
Disabled  
Enabled (Factory  
default setting)  
Figure C-1: The available MPU-401 MIDI Emulation settings.  
Ena b ling/ Disa b ling Joystic k Inte rfa c e  
The Gamepad Joystick interface can be enabled or disabled in  
Windows 95 and MS-DOS/Windows 3.1x.  
In Windows 95  
To enable or disable the interface in Windows 95:  
1. Click the Start button, point to Settings, and then click Control  
Panel.  
2. In the Control Panel window, double-click the System icon.  
3. In the System Properties sheet, click the Device Manager tab.  
4. To enable or disable the Joystick interface, double-click Sound,  
Video And Game Controllers and select Gameport Joystick in  
the Device Manager tabbed page.  
5. Click the Properties button.  
Changing Audio Card Settings C-5  
       
6. To disable the interface, clear the Original Configuration  
(Current) check box in the General tabbed page of the  
properties sheet.  
To enable it, select the check box.  
7. Click the OK button and restart Windows 95 for the change to  
take effect.  
After restarting Windows 95 to effect the interface disabling,  
please disregard the information displayed in the Resource  
Settings box on the Resources tab of the Properties sheet.  
The only indicator that your interface has indeed been disabled  
is the cleared Original Configuration (Current) check box.  
When you re-enable the interface for use by another device,  
Windows 95 might warn you that there is a conflicting device  
or that the resource area associated with the interface is already  
in use. Ignore this warning. The new device should function  
perfectly despite the warning.  
In MS-DOS/ Windows 3.1x  
To enable or disable the interface in MS-DOS:  
1. Exit to MS-DOS if you are in Windows 3.1x.  
2. Change to the directory where your CTCM and CTCU  
programs are installed. The default directory is C:\CTCM.  
Type CTCU and press <Enter>.  
3. On the Menu menu of the Creative Plug and Play  
Configuration Utility screen, click PnP Cards.  
4. In the List of PnP Cards list, click your Creative Plug and Play  
card. In the List of Devices list, click Gameport.  
5. Click the Resources button.  
The current resources assigned to the interface are displayed.  
6. To disable the interface, select the Disable check box in the  
Resources window.  
To enable it, click to clear the check box.  
7. Click the OK button twice.  
8. On the Menu menu, click Exit. Type the path of your Windows  
3.1x directory (for example, C:\Windows) and press <Enter>.  
9. Restart your system for the change to take effect.  
C-6 Changing Audio Card Settings  
 
D
Trouble shooting  
This appendix provides some tips for solving some problems you may  
encounter with your audio card during installation or normal use.  
Proble m s Insta lling Audio Ca rd Softwa re  
from CD-ROM  
Problem  
In Windows 95, the installation program does not run  
automatically when you insert the CD-ROM into the  
drive.  
Cause  
The AutoPlay notification setting in your Windows 95  
system may not be enabled.  
Solution  
Try one of the following:  
Select the Auto Insert Notification check box.  
To do this:  
1. Click the Start button, point to Settings, and then  
click Control Panel.  
2. In the Control Panel window, double-click the  
System icon.  
3. In the System Properties sheet, click the Device  
Manager tab and select your CD-ROM drive.  
4. Click the Properties button.  
5. In the properties sheet, click the Settings tab and  
select the Auto Insert Notification check box.  
Troubleshooting D-1  
 
Alternatively, if you do not want to select the Auto  
Insert Notification check box, perform the following  
1. Double-click the My Computer icon on your  
Windows 95 desktop.  
2. In the My Computer window, right-click the  
CD-ROM drive icon.  
3. On the shortcut menu, click AutoPlay and follow  
the instructions that appear.  
Proble m s with Sound  
Problem  
No output from both the 8-bit and 16-bit digitized  
sounds when running the test program.  
Causes  
1. The volume knob on the speakers is not set properly.  
2. The external amplifier or speakers are connected to  
the wrong jack.  
3. The speaker amplifiers are in the On position.  
If you are using powered speakers in a non-powered  
4. There is hardware conflict.  
Verify the following:  
Solution  
Volume control knob of the speakers, if any, is set at  
mid-range.  
External amplifier or powered speakers are  
connected to the card’s Line Out jacks.  
No hardware conflict between the card and another  
peripheral device. For details, see “Resolving  
Conflicts” on page D-5.  
Amplifiers on speakers are in the Off position.  
D-2 Troubleshooting  
 
Proble m s in MS-DOS  
Problem  
Cause  
SOUND or BLASTER environment could not be found.  
The command to set up the SOUND or BLASTER  
environment might not be included in the  
AUTOEXEC.BAT file.  
When you install your audio card’s software, the  
commands are automatically added to the  
AUTOEXEC.BAT file so that both environment strings  
are set up when your system restarts.  
Solution  
To add the command to set up the BLASTER  
environment in the respective system files, run  
DIAGNOSE (See “Understanding the Installation” on  
page B-1.).  
To set up the SOUND environment, insert the statement  
SET SOUND=C:\SB16 into the AUTOEXEC.BAT  
file using a text editor. Reboot your system.  
Problem  
Cause  
Error message “Out of environment space”.  
The system environment space is used up.  
Solution  
Add the statement SHELL=C:\COMMAND.COM  
/E:512 /P to the CONFIG.SYS file. /E defines a new  
size for the system environment space. You can choose  
a higher value if the environment size is already  
512 bytes. (Normally, the next value is 1024 bytes.)  
For details, refer to your DOS manual.  
Troubleshooting D-3  
 
Problem  
Cause  
System hangs during the 16-bit digitized sound test, but  
it works fine during the 8-bit test.  
Your system’s motherboard cannot handle High DMA  
at full speed. On some machines, the DMA controller  
on the motherboard does not function properly during  
High DMA transfers. High DMA transfers on such  
machines might corrupt the data in main memory and  
cause the system to hang or encounter a parity error.  
Solution  
Run the Plug and Play configuration utility and select  
Low DMA in place of the High DMA channel. 16-bit  
audio data will then be transferred through the Low  
DMA channel.  
When you set your High DMA channel to Low  
DMA, you will lose the full-duplex operation,  
which requires two separate DMA channels.  
Proble m s in Windows 3.1x  
The following are problems you might encounter when in  
Windows 3.1x:  
Problem  
Cause  
No sound is heard when running your audio card’s  
Windows applications.  
One or more of the sound drivers might not be included  
in the SYSTEM.INI file.  
Solution  
Check the SYSTEM.INI file. To do so:  
1. On the File menu in Program Manager, click Run.  
2. Type SYSEDIT in the Command Line box and  
click the OK button.  
D-4 Troubleshooting  
 
3. Make sure the following statements are present:  
[boot]  
drivers=mmsystem.dll msmixmgr.dll  
[386enh]  
device=vsbpd.386  
device=vsbawe.386  
[drivers]  
timer=timer.drv  
midimapper=midimap.drv  
Aux=sb16snd.drv  
Mixer=sb16snd.drv  
Wave=sb16snd.drv  
MIDI=sbawe32.drv  
MIDI1=sb16fm.drv  
MIDI2=sb16snd.drv  
[sndblst.drv]  
Port=220  
MIDIPort=330  
Int=5  
DmaChannel=1  
HDmaChannel=5  
The values shown in the [sndblst.drv] group may be different  
in your system.  
If one or more of the statements are missing, run INSTALL in DOS.  
INSTALL rewrites SYSTEM.INI to set up the drivers and the  
Windows applications.  
Re solving Conflic ts  
Conflicts occur when two or more peripheral devices contend for the  
same resources. Conflicts between your audio card and another  
peripheral device may occur if your card and the other device are set  
to use the same I/O address, IRQ line, or DMA channel.  
Troubleshooting D-5  
   
Re solving Conflic ts in Windows 95  
To resolve conflicts in Windows 95, run Device Manager to change  
the resource settings of your audio card or the conflicting peripheral  
device in your system.  
To change the resource setting:  
1. Click the Start button, point to Settings, and then click Control  
Panel.  
2. In the Control Panel window, double-click the System icon.  
3. In the System Properties sheet, click the Device Manager tab.  
4. In the Device Manager tab, double-click Sound, Video And  
Game Controllers.  
5. Select your audio card and click the Properties button.  
6. In the properties sheet, click the Resources tab.  
7. Select the Use Automatic Settings check box.  
If this check box is already selected, open the properties sheet  
of the conflicting device and select the same check box there.  
8. Reboot your system to allow Windows 95 to reassign resources  
to your audio card and/or the conflicting device.  
The Conflicting Device List box shows you which peripheral  
device is conflicting with your audio card. This box is  
displayed on the Resources tab of your audio card’s properties  
sheet.  
Re solving Conflic ts in MS-DOS/ Wind ows 3.1x  
To resolve conflicts in MS-DOS/Windows 3.1x:  
1. Run your Plug and Play configuration utility.  
2. Reselect the resource settings of your audio card that are in  
conflict. For more details, refer to the documentation that  
comes with your Plug and Play configuration utility.  
D-6 Troubleshooting  
   
E
Te c hnic a l Support  
For the latest technical support information, please refer to the  
‘Creative Technical Services’ leaflet, supplied with your product.  
We are committed to giving you the best product as well as the best  
technical support. Please enter the following information in the table  
below and have it ready when you contact Technical Support.  
The model and serial numbers of your card and other devices.  
Error message on the screen and how it came about.  
Information on the adapter card that conflicts with your card.  
Hardware configuration information such as the base I/O  
address, IRQ line, or DMA channel used.  
Please ensure to retain your purchase receipt plus all packaging  
and contents until such time that all components of the product  
are functioning to your satisfaction. They will all be required in  
the unlikely event that your product needs to be returned to  
Creative.  
Before contacting ‘Creative Technical Services’, please ensure  
that you have read Appendix D, ‘Troubleshooting’.  
Technical Support E-1  
For quick and easy reference, it is advisable that you write down the  
following numbers of your card and other hardware devices, if  
installed in your system in Table E-1 and Table E-2.  
Table E-1: Model and Serial Numbers of your hardware.  
Hardware  
Audio Card*  
Model Number  
Serial Number  
Video Card  
Fax/Modem  
CD-ROM Drive  
MIDI Device  
Others:  
See label on underside of card  
*
Table E-2: Hardware Configuration Information.  
Hardware Base I/O Address  
Audio Card  
IRQ  
DMA  
Video Card  
Fax/Modem  
CD-ROM Drive  
MIDI Device  
Others:  
This section shows where you can contact us.  
Inside Europe  
Through CompuServe  
By Fax  
E-2 Technical Support  
   
Inside Europe  
See ‘Creative Technical Services’ leaflet for details.  
Through CompuSe rve  
To serve you better, we have created a Creative Labs Forum on  
CompuServe. Through this forum:  
You will have direct access to our company representatives  
who will be there to answer your questions.  
You will be part of an interactive community of Creative’s  
product users. Here you can share experiences and ideas and  
also seek solutions to problems.  
We will also keep you up-to-date on the latest product  
information, software updates, and fixes to common problems.  
We will also welcome your recommendations and suggestions  
for new products and for improving our products in future  
releases.  
See ‘Creative Technical Services’ leaflet for details.  
By Fa x  
For fast and efficient Technical Support solutions, please use our  
telephone service in the first instance. If you decide to write or fax us  
then please send your correspondence ONLY to our Ireland address.  
Please allow up to two weeks processing and postal time for a  
response. See ‘Creative Technical Services’ leaflet for details.  
FaxBack is a facility that allows you to obtain product and technical  
information through facsimile services. In Europe, use the following  
number: +353 1 8203667.  
Technical Support E-3  
 
InternetedAudio  
Quick Start  
This leaflet contains abbreviated information to get you started right away.  
This information is organized as follows:  
1. Installation instructions for Windows 95.  
Setting up Microsoft Internet Explorer  
Setting up Dialing and Service Provider Information  
Setting up a Dial Up Script  
2. Installation instructions for Windows 3x.  
Setting up Microsoft Internet Explorer  
Setting up Real Audio  
3. A Creative Webphone Guide to help you get on line.  
Insta lling Softwa re for Windows 95  
To install the accompanying applications for Windows 95:  
1. Ensure that your CD-ROM drive is installed and working properly.  
If not, refer to the document that comes with your drive to solve the  
problem.  
2. Load the installation CD-ROM into your CD-ROM drive.  
The installation CD-ROM supports Windows 95 AutoPlay mode  
and starts running automatically.  
3. Choose the desired applications to install.  
4. Follow the instructions on the screen to finish installing your  
applications.  
1
     
To install Real Audio as a component of Microsoft Internet  
Explorer 3.0, Microsoft Internet Explorer 3.0 must be fully  
installed. To do this, follow the instructions above with Real  
Audio not checked, and reboot your computer. Then follow the  
instructions above and install Real Audio only.  
Se tting Up Mic rosoft Inte rne t Exp lore r  
If you have installed Microsoft Internet Explorer, you need to configure  
Windows 95 and set up Microsoft Internet Explorer for your Internet Service  
Provider.  
Before you proceed to set up Microsoft Internet Explorer, get the following  
ready:  
1. Windows 95 CD-ROM to install the required drivers when  
prompted.  
2. Information from your Internet Service Provider:  
The name of your Internet Service Provider.  
Your user or account name.  
Your password.  
The phone number to dial up your Internet Service Provider.  
Your DNS server address.  
Your IP address and subnet mask. This is usually not required  
as the Service Provider may automatically assign one to you  
each time you log on.  
A dial-up script. This is required by some Internet Service  
Providers.  
Your proxy server and port number. This is required by some  
Internet Service Providers.  
2
If you intend to use Microsoft Exchange to handle your e-mail,  
you would need the following additional information:  
a. Your e-mail address.  
b. Your Internet mail server.  
If you do not have the above information, call your  
Internet Service Provider to obtain them.  
To set up Microsoft Internet Explorer, you need to do the following:  
Set up the dialing and Service Provider information.  
Set up a dial-up script (if a dial-up script is required by your  
Service Provider).  
Se tting Up the Dia ling a nd Se rvic e Provid e r  
Inform a tion  
To set up the dialing and Service Provider information:  
1. Click Start on the taskbar.  
2. Select Programs, followed by Accessories, and then Internet Tools  
to run “Get On The Internet”.  
3. Under “Setup Options” choose “Manual” and click Next.  
4. Click Next on the “Welcome to Internet Setup” dialog box to  
access the “How to Connect” dialog box.  
5. Select “Connect using my phone line” and click Next.  
6. You will be prompted to select whether you would like to use  
Microsoft Exchange to handle your Internet mail. Select your  
choice and click Next.  
7. Click Next to install files and driver to access the Internet. If  
prompted, insert the Windows 95 CD-ROM to install the required  
drivers.  
8. Enter the Name of Service Provider and click Next.  
9. Enter the phone number to dial up your Internet Service Provider  
and click Next.  
3
10. Enter your user name and password and click Next.  
11. In the IP Address dialog box, select “My Internet Service Provider  
automatically assign me one” and click Next.  
12. Enter the addresses for DNS Server and Alternate DNS Server. The  
address is made of four numbers separated by periods, e.g.,  
“149.174.211.5”.  
13. If you have chosen to let Microsoft Exchange to handle your  
Internet mail (see step 7):  
a. Enter your e-mail address and Internet mail server and click  
Next.  
b. Click Next in the Exchange Profile dialog box.  
14. Click Finish to complete the setup.  
15. If your Service Provider requires a proxy server, follow the steps  
below to configure it:  
a. Click Start on the taskbar.  
b. Select Settings, followed by Control Panel.  
c. Double-click the Internet icon.  
d. Select the Connection tab.  
e. Ensure that the User Proxy Server box is checked.  
f. Click the Settings button in the Proxy Server box and in the  
Server box type the Proxy server address followed by the port  
number. E.g., If your Service Provider’s proxy server is  
proxy.myisp.com and the port number is 8080, then the entry  
should be “proxy.myisp.com:8080”.  
g. Click OK.  
4
To Se t Up a Dia l-Up Sc rip t  
Ignore this section if your Service Provider does not require a  
dial-up script. If using Dial-Up Scripting, do not check the “Bring  
Up Terminal Window” option.  
To set up a dial-up script:  
1. If you have not installed the Dial-Up Scripting Tool, follow the  
steps below to install the tool:  
a. Insert the Windows 95 CD-ROM into your CD-ROM drive.  
b. Using the Control Panel, select Add/Remove Programs.  
c. Select Windows Setup from the Title Bar.  
d. Select Have Disk, Browse and locate the RNAPLUS.INF file  
in \ADMIN\APPTOOLS\DSCRIPT\.  
e. Click OK and follow the instructions on screen to complete the  
installation.  
2. You will need a dial-up script (filename.SCP) in the directory  
\Program Files\Accessories\ of your system. This is usually  
provided by your Internet Service Provider.  
If you do not have a dial-up script, check with your Internet Service  
Provider whether you need one and where can you download one  
to your system.  
3. Once the Dial-Up Scripting Tool is installed:  
a. Click Start on the taskbar.  
b. Select Programs, followed by Accessories to run the Dial-Up  
Scripting Tool.  
c. In the Connections section, select the name of your Internet  
Service Provider.  
d. Click Browse and double-click on the script file name you  
created in step 2.  
e. Click Apply and click Close.  
5
4. Finally, make sure that TCP/IP is the only option selected as the  
allowed network protocol:  
a. Right-click The Internet icon on your desktop  
b. Select Properties  
c. Select Properties a second time from the Dialing box under the  
Connection tab.  
c. Select Server Type  
d. Ensure that TCP/IP is the only option selected as the allowed  
network protocol.  
Running Mic rosoft Inte rne t Exp lore r  
Once you have set up Microsoft Internet Explorer, you are ready to connect  
to your Internet Service Provider. To do so, double-click The Internet icon  
on your desktop.  
Insta lling Softwa re for Windows 3.x  
To install the accompanying software for Windows 3.x:  
1. Ensure that your CD-ROM drive is installed and working properly.  
If not, refer to the document that comes with your drive to solve the  
problem.  
2. Start Windows.  
3. Load the installation CD-ROM into your CD-ROM drive.  
4. Select Run from the File menu.  
6
5. Type the drive letter of your CD-ROM drive, followed by the  
directory and installation command for the desired application (see  
table below).  
For example, to install WebPhone, type  
D:\WEBPHONE\WPSETUP.EXE.  
Application  
Directory  
Command  
Microsoft  
Internet  
\MSIE\WIN31  
SETUP  
Explorer  
Real Audio  
WebPhone  
\RA  
RA16_30  
\WEBPHONE  
WPSETUP  
6. Follow the instructions on the screen to finish installing your  
application.  
7. Repeat steps 4 to 6 until you have installed all the desired  
applications.  
Se tting up Mic rosoft Inte rne t Exp lore r  
When you have installed Microsoft Internet Explorer, you need to configure  
your modem to be recognized under Windows 3.x and set up Microsoft  
Internet Explorer for your Internet Service Provider.  
Before you set up Microsoft Internet Explorer, have the following ready:  
1. Windows 3.x disks or CD-ROM and your modem configuration  
software.  
2. Information from your Internet Service Provider:  
The name of your Internet Service Provider.  
Your user or account name.  
Your password.  
The phone number to dial your Internet Service Provider.  
7
Your DNS server address.  
Your I.P. address and subnet mask. This may not be required  
by your Internet Service Provider as they may automatically  
assign one each time you log on.  
Your proxy server and port number. This is required by some  
Internet Service Providers.  
To set up Microsoft Internet Explorer, you need to do the following:  
Set up your modem under Windows 3.x and set up the Dialing  
and Internet Server Provider information.  
To se t up your m ode m und e r Wind ows 3.x a nd  
to se t up the Dia ling a nd Inte rne t Se rve r  
Provid e r inform a tion:  
1. Run your modem configuration software and ensure the settings  
chosen do not conflict with any other devices. This should be done  
before installing Microsoft Internet Explorer, as the first part of the  
setup involves detecting your modem.  
2. Click Next on the Install New Modem dialog box. Windows will  
query all COM ports for the presence of a modem. This may take a  
few minutes to complete.  
3. Windows should detect your modem on the correct port. If it cannot  
uniquely identify the modem, select the manufacturer and model  
from the list provided.  
4. You should then get a message saying your modem has been set up  
successfully. You will then be asked to restart your computer.  
When your computer restarts, run Windows again to carry out the  
next part of the setup.  
5. Go to the Microsoft Internet Explorer Program Group and  
double-click the “Get on The Internet” icon  
6. Click Next on the “Get Connected” dialog box.  
7. Under “Setup Options” choose “Manual” and click Next.  
8
8. Enter the name of your Service Provider and click Next.  
9. Enter the phone number to dial up your Internet Service Provider  
and click Next.  
10. Enter the user name and password and click Next.  
11. In the IP Address dialog box, select “My Internet Service Provider  
automatically assign me one” and click Next.  
12. Enter the addresses for DNS Server and Alternate DNS Server. The  
address is made of four numbers separated by periods, e.g.,  
“149.174.211.5”.  
13. You will be prompted to select whether you would like to use  
Microsoft Exchange to handle your Internet mail. Select your  
choice, fill in the necessary details and click Next.  
14. You will be prompted to select whether you want to set up an  
Internet News account. Select your choice, fill in the necessary  
details and click Next.  
15. Click Finish to complete the setup.  
16. Select the group you wish the icon for this connection to appear in  
at the Choose Program Manager Group dialog box and click OK.  
17. By double clicking on this icon the Connect To dialog box appears.  
Click on the Properties button in this dialog box.  
18. Under the General tab, the telephone number etc., that you have  
previously entered should appear. Make sure the “Bring up  
Terminal Window” option, in the Connection Preferences box of  
the dialog, is checked.  
19. Click the modem tab of the Connection Properties dialog. The  
name of your modem should appear at the top of the box. Here you  
can change the maximum speed of your modem depending on how  
fast your modem is.  
20. Click on the Advanced button at the bottom of the dialog. This  
displays your modem address and interrupt request settings.  
9
The interrupt setting can only be set to interrupt 3 or 4. You should  
ensure your modem is using one of these interrupts.If you have an  
internal modem that uses COM3 or COM4, such as a Creative Labs  
Phone Blaster or a Creative Labs Modem Blaster, it may select  
interrupt 10 or 11 as its default setting. If you would prefer not to  
change this setting, then you can force the Modem Properties  
dialog to recognize this interrupt by editing the Windows INI file  
‘SHIVAPPP.INI’. This file is in the Microsoft Internet Explorer  
installation directory, which is IEXPLORE by default, and you  
should change the [COM3] or the [COM4] section, depending on  
which COM port your modem uses so that the interrupt line reads  
‘IRQ=10’ or ‘IRQ=11’, again depending on the interrupt your  
modem uses.  
Conne c ting to Your Inte rne t Se rvic e Provid e r  
1. Click Connect on the “Connect to” dialog box to dial your provider.  
2. When you are logging on to your Internet Service Provider’s  
computer, another Window may appear asking for your User Name  
and Password and possibly some additional information. Enter this  
information and then click the Continue button.  
If you do not have the above information, call your  
Internet Service Provider to obtain them.  
10  
Cre a tive We bPhone Guide  
Ente ring your a c tiva tion ke y  
When you start your Creative WebPhone for the first time, you will be asked  
to enter an “Activation Key”. The activation key is a 16-character code  
provided with your CD-ROM. Enter the 16-character activation key in the  
dialog box and select “OK”. Once your activation key is verified, the  
enhanced features of the Creative WebPhone will be enabled, including  
unlimited talk time on one line.  
Ente ring inform a tion in the Config ure wind ow  
When you start your Creative WebPhone for the first time, it will open the  
Configure window for you to specify your User Information and Network  
Parameters. This information is very important. If you enter erroneous data,  
chances are your Creative WebPhone will not operate properly. Once you  
enter your User Information and Network Parameters, press the  
CONFIGURE text, located on top of the Configure window, to save the  
information.  
Ente ring your Use r Inform a tion  
Please enter all your User Information. If it is inaccurate, you will be  
misrepresented in NetSpeak’s Information Assistance and other Creative  
WebPhone users will not be able to find you to call you. In addition, your  
‘Caller ID’ information will be incorrect when you place outbound calls.  
Inform a tion  
You can select how much of your user information will be published in  
NetSpeak’s Information Assistance (all, some or none) to be made visible to  
other Creative WebPhone users.  
11  
Ente ring your Ne twork Pa ra m e te rs  
The Network Parameters required in this release are your:  
E-mail address that serves as your Creative WebPhone number  
WebPhone password protects others from using your Creative  
WebPhone  
Password Confirmation used to confirm your Creative WebPhone  
Password  
E-Mail Login used for connecting to your POP Server  
E-Mail Password used for connecting to your POP Server  
POP Server address used for retrieving your off-line voice mail  
messages  
SMTP Server address used for sending voice mail to off-line  
parties  
We b Phone Pa ssword  
The WebPhone password prevents other users from using their WebPhone  
to assume your identity. Once you have configured your WebPhone with  
your e-mail address, no one else can configure a WebPhone with your e-mail  
address.  
Then only the e-mail address is protected, i.e. other users can still  
configure their phones with whatever first and last names they  
desire.  
You will not need to enter your password each time you use the Creative  
WebPhone, but you will need to enter your password if you reinstall the  
Creative WebPhone for any reason, so take care not to lose your password.  
You may change your Creative WebPhone password at any time by entering  
a new password in the WebPhone Password and password confirmations  
fields. A message will be displayed when your password change has been  
accepted.  
12  
If you forget your password, please call “[email protected]” on your  
WebPhone or send e-mail to “[email protected]” describing your  
problem. Support agents will reset your password once your identity is  
confirmed. If you enter an invalid password, your WebPhone will ONLY be  
able to call “[email protected]” or “[email protected]”.  
Ne twork Pa ra m e te r d e sc rip tions  
To assist you in understanding the other Network Parameters, lets look at  
Roger Wilco’s Network Parameters:  
E-Mail address:wilco  
E-Mail Login:  
@provider.net  
wilco  
E-Mail Password  
*******  
Password Confirmation  
POP Server address:  
SMTP Server address:  
*******  
mailhost.provider.net  
mailhost.provider.net  
Roger has a dialup SLIP/PPP account to his Internet Service Provider (ISP)  
which has a domain name of “provider.net”. Roger’s E-Mail Login is  
“rwilco”, which he defined when he established his Internet account with his  
ISP. The E-Mail login is used along with his provider’s domain name to  
construct his E-Mail address: “[email protected]”.  
His ISP’s POP Server (retains e-mail sent to you by other users) and SMTP  
Server (used to send e-mail from you to other users) are both named  
“mailhost” which is used along with his provider’s domain name to  
construct the POP and SMTP Server addresses: “mailhost.provider.net”.  
If you do not know or are not sure of the values for some of these parameters,  
check your E-Mail program’s (e.g., Eudora) setup screen, check your Web  
browser’s (e.g., Netscape) setup screen or consult your Internet Service  
Provider. If you can only find your SMTP Server address, you can probably  
safely assume your POP Server address is identical.  
13  
Cha ng ing your E-Ma il Add re ss  
In the event you change your e-mail address (e.g., you change your Internet  
service provider), you will need to change your E-Mail address in the  
Network Parameters section of the Creative WebPhone Configure window.  
A message will be displayed when your e-mail address change has been  
confirmed.  
Audio Prog ra m s a nd your Cre a tive We b Phone  
Playing audio (WAV, MIDI, CD player...) through your sound card with  
another program while Creative WebPhone is running is not a good idea and  
may prevent Creative WebPhone from operating properly. When Creative  
WebPhone requires control of the sound card (to play a sound effect or to  
allow conversation with a party) and the sound card is in use, it will attempt  
to terminate the sound being played. If Creative WebPhone cannot gain  
control of the sound card, it will display a dialog box informing you “Sound  
Card Already In Use”. If this occurs during an active conversation, the call  
will be placed on hold. Correct the problem (stop using the sound card with  
the other application) and take the call off hold to resume your conversation.  
Sound Ca rd s a nd your Cre a tive We b Phone  
Make sure your Voice Activation Level (located in the Creative WebPhone  
flip door), is set to recognize silence. Otherwise, the parties you call using  
half duplex sound cards will never get an opportunity to talk (they will  
always see LISTEN in their display and you will always see TALK in your  
display). If this happens, stop talking into the microphone and move the  
Voice Activation Level (VOX) slider to the right until the VOX meter  
displays Silence and you see the red bar. Now verify the VOX enunciator  
displays Speaking and the red bar disappears (covered by the green bar) only  
when you talk into the microphone.  
You will obtain superior audio performance if you enable your sound card’s  
automatic gain control (AGC) via the mixer application bundled with your  
sound card.  
14  
Mod e m s a nd your Cre a tive We b Phone  
If you have a modem connection (dialup) to your Internet service provider,  
make sure your modem has error correction and data compression enabled  
(this is the default for almost every modem we know of). If your 14.4 kb  
modem does not support data compression, you and the parties you talk to  
will not obtain the audio performance that is possible using data  
compression. To verify your modem has error correction and data  
compression is enabled, consult your modem’s documentation.  
Ba nd width a nd your Answe ring Ma c hine  
If you have a 14.4Kb modem and have your answering machine enabled,  
when you are talking to a party on a Line and one or more parties call and  
engage your answering machine, your answering machine will play an  
OGM to each of the parties in the background. This will degrade the audio  
performance of your conversation. It is recommended that you disable your  
answering machine while talking on your Creative WebPhone.  
Troub le shooting  
1. Received audio is delayed and choppy.  
This may happen if you have a bad connection to the Internet and/or  
you are talking during a heavy traffic period on the Internet (slow  
packet transmission because of diminished available bandwidth).  
This is not a problem with Creative WebPhone but a natural  
phenomena associated with the Internet. If this is the case, try  
reconnecting to the Internet or call at another time.  
15  
2. You cannot hear the remote party  
If Creative WebPhone always displays TALK and never displays  
IN USE or LISTEN, then you must raise your Voice Activation  
Level (the VOX slider in the flip door) so Creative WebPhone can  
detect silence and allow the remote party to talk (this is will not be  
the case if both you and the remote party have full duplex sound  
cards). If this is not the case and Creative WebPhone displays  
LISTEN when you would expect to hear something from the  
remote party, check your Speaker volume on the flip door and in  
your sound card’s mixer application. If you still cannot hear the  
remote party and Creative WebPhone does not periodically display  
LISTEN, the remote party’s Voice Activation Level or MIC  
volume is not set correctly. Use the TXT button to launch the Text  
Board and tell them to adjust their MIC and/or Voice Activation  
Level.  
3. The remote party cannot hear you  
If Creative WebPhone always displays LISTEN, the remote party’s  
MIC volume is too high and/or their Voice Activation Level is set  
incorrectly so their Creative WebPhone cannot detect silence and is  
constantly transmitting (not giving you an opportunity to talk). If  
this is not the case and Creative WebPhone displays IN USE but  
never TALK when you speak into the microphone, increase your  
MIC volume and check your Voice Activation Level to verify  
Creative WebPhone can detect your voice. If Creative WebPhone  
does display TALK when you speak into the microphone and  
LISTEN when the remote party speaks and the remote party still  
cannot hear you, the remote party’s speaker volume is probably not  
set correctly. Use the TXT button to launch the Text Board and tell  
raise their speaker volume.  
For additional information, see the NetSpeak home page, at  
16  
No part of this publication may be reproduced or transmitted in any form or  
by any means without the prior written consent of Creative Technology Ltd.  
Copyright © 1996 Creative Technology Ltd. All rights reserved.  
Webphone is a trademark of the NetSpeak Corporation.  
Real Audio is a trademark of Progressive Networks.  
Sound Blaster is a registered trademark of Creative Technology Ltd.  
All other products are trademarks or registered trademarks of their respective  
owners.  
17  
Plug and Play  
Installation Tips  
DOS/Windows 3.1x  
Welcome to the world of Plug and Play (PnP).  
If you are going to install your Creative PnP card in a PnP system  
like Windows 95, you only need to “plug” the card into your  
personal computer and the card will “play” shortly after the system  
reboots.  
However, if you want to install this card in a non-PnP environment  
such as DOS/Windows 3.1x, you need to use Creative PnP  
Configuration Manager (CTCM) and Creative PnP Configuration  
Utility (CTCU).  
So, we have prepared this leaflet to show you how to install and use  
CTCM and CTCU in your system. We have also provided some  
information here, from page 12 to page 17, to help you understand  
basic PnP concepts as well as Creative’s PnP solution for non-PnP  
environments. And to find out how to solve some common PnP  
installation problems, just flip to the last section which starts from  
page 17.  
The information here is organized into the following sections:  
Installing CTCM & CTCU  
Using CTCM  
Using CTCU  
The CTCU Interface  
PnP Concepts  
PnP in DOS/Windows 3.1x  
Creative’s Approach to PnP  
Common Questions and Answers  
1
 
Insta lling CTCM & CTCU  
To install Creative PnP Configuration Manager (CTCM) and Creative  
PnP Configuration Utility (CTCU) in DOS/Windows 3.1x:  
1. Load the installation CD-ROM into your CD-ROM drive.  
2. Exit to DOS if you are in Windows 3.1x.  
3. At the DOS prompt, change to the drive containing your  
CD-ROM. For example, type D: and press <Enter>.  
4. Type D:\ENGLISH\WIN31\CTCM\INSTALL  
5. Follow the instructions on the screen to complete the  
installation.  
The installation program will install CTCM as a DOS device driver by  
adding the following line to the CONFIG.SYS file:  
DEVICE=<C:\CTCM>\CTCM.EXE  
where <C:\CTCM> is the directory where you have installed CTCM.  
This CTCM statement will be placed before all the statements that  
load other low-level device drivers (such as CTSB16.SYS and  
SBIDE.SYS) so that your Creative PnP cards will be configured  
before these device drivers try to use them.  
If you add this line to CONFIG.SYS manually, please make  
sure that this line is placed after the statement (if any) that loads  
the other PnP configuration manager in your system.  
The installation program will also add the following lines to the  
AUTOEXEC.BAT file:  
SET CTCM=<C:\CTCM>  
<C:\CTCM>\CTCU /S /W=<C:\WINDOWS>  
where <C:\CTCM> and <C:\WINDOWS> are the directories where  
your CTCM/CTCU and Windows 3.1x files are installed respectively.  
2
 
After the installation, CTCM and CTCU will be invoked each time  
you boot your system. CTCM will scan for and configure any  
unconfigured Creative PnP cards. CTCU will run in silent mode and  
update the parameters needed by your Creative and Windows drivers.  
It will also update the BLASTER environment variable if it detects a  
Creative audio card in the system.  
For more details on how the CTCM and CTCU commands work,  
please read the sections “Using CTCM” in page 3 and “Using CTCU”  
in page 4.  
Using CTCM  
After booting your system, you may want to configure a Creative PnP  
card again. You can do so by running Creative PnP Configuration  
Manager (CTCM) from the DOS prompt:  
1. Exit to DOS if you are in Windows 3.1x.  
2. Change to the directory of your CTCM files. The default  
directory is C:\CTCM.  
3. Type CTCM and press <ENTER>.  
CTCM will configure your Creative PnP card(s) and update the  
BLASTER environment variable if it detects a Creative audio  
card in your system.  
CTCM configures Creative PnP cards only. But it can work  
with or without another PnP configuration manager installed in  
the same system. Just make sure that the statement which  
invokes CTCM in your CONFIG.SYS file is placed AFTER  
the statement that calls the other configuration manager.  
3
 
Using CTCU  
Creative PnP Configuration Utility (CTCU) allows you to view, free  
or re-allocate resources reserved for a card. So you should run  
Creative PnP Configuration Utility (CTCU) when one of the  
following situations happens:  
Your PnP cards’ settings do not work properly.  
For example, some systems do not support high DMA (Direct  
Memory Access) and one of your PnP devices is set to use high  
DMA. Then you need to run CTCU to select another set of  
configuration which does not use high DMA.  
You need to add resource settings for new and existing legacy  
You have changed the resource settings of your legacy cards.  
You have removed a legacy card from your system.  
CTCU does not access the resource settings database used by  
Intel Configuration Manager (ICM). So, do not use CTCU to  
change or disable your card settings if you already have ICM  
installed. Use ISA Configuration Utility (ICU) instead. For  
more details, please refer to the section “PnP in DOS/Windows  
3.1x” in page 14.  
To run CTCU in DOS/Windows 3.1x:  
1. Exit to DOS if you are in Windows 3.1x.  
2. Change to the directory where your CTCM and CTCU  
programs are installed. The default directory is C:\CTCM.  
3. Type CTCU and press <ENTER>.  
The CTCU interface (see Figure 1) will appear.  
The CTCU command has two optional switches: /S and  
/W=C:\<WINDOWS>. You can type it in the following way:  
CTCU /S /W=<C:\WINDOWS>  
where <C:\WINDOWS> is the directory where your Windows 3.1x  
files are installed and the switches are as follows on the next page.  
4
 
Parameter  
/S  
Description  
Notifies CTCU to run in silent mode. This  
means that CTCU will not display any messages  
or screens. It will simply update the parameters  
required by the Creative drivers. If you do not  
use the /S switch, CTCU will run in full-screen  
mode (see Figure 1).  
/W  
Informs CTCU to update the PnP hardware  
information of your Windows drivers in the  
SYSTEM.INI file. If you do not use this switch,  
CTCU will prompt you to enter the name of the  
directory where your Windows files can be  
found.  
The CTCU Inte rfa c e  
When you run CTCU in full-screen mode, you can pull down the menu  
to select one of the following sections:  
PnP Cards section  
Legacy Cards section  
System Devices section  
PCI Devices section  
You can use your mouse or keyboard to move around and select an  
item or action in CTCU.  
Mouse Action  
To pull down the CTCU menu or select an item in the menu or  
box using your mouse, click on the item.  
Keyboard Action  
To pull down the CTCU menu using your keyboard, press  
<ALT> followed by a key.  
For example, to pull down the Menu, press <ALT, M>.  
To select an item in a menu or box, use the arrow keys to move  
your screen cursor to that item.  
5
To move your screen cursor from box to box within the same  
window, press <TAB>. To see more details about the item,  
double-click the item or press <ENTER> after you have moved  
your screen cursor to that item.  
The instructions in the following sections are written with the  
assumption that you will use your mouse in CTCU.  
PnP Ca rds Se c tion  
You can use this section to view the resource settings of the  
PnP cards in your system and change the settings of Creative  
PnP cards only.  
When you select the PnP Cards section from the CTCU menu, the Plug  
and Play window will appear, listing the PnP cards in the system.  
Choosing a card here will, in turn, display a list of logical devices on  
that particular card.  
To view the resources for a PnP device, double-click the device you  
want. Alternatively, select the device from the list and then click the  
Resources button. The Resources window will appear.  
Re sourc e s Wind ow  
The Resources window displays the current resource settings of a  
particular logical device. The settings shown may include input/output  
(I/O) ranges, interrupts, Direct Memory Access (DMA) channels and  
32-bit memory ranges, depending on the PnP card you have and the  
configuration chosen.  
To change the resource configuration, click the down arrow next to the  
Configuration box and then select a suitable configuration which has  
all the settings that your card needs.  
To disable a logical device, click the Disable checkbox. A mark will  
appear in the box, informing CTCM not to configure this device the  
next time it runs.  
6
Re c onfig ure Button  
To view or change a resource setting, double-click the setting you  
want, or alternatively, select the setting and then click the Reconfigure  
button in the Resources window. Depending on the setting that you  
have chosen, one of the following windows will appear:  
I/O Range window  
Interrupt window  
Direct Memory Access window  
Memory Range window  
The I/O Range window displays the current I/O resource setting and a  
list of possible settings. To change this setting, select one from the list.  
Make sure it will not conflict with the other cards’ settings. Then  
double-click the new setting or click the OK button.  
The Interrupt window displays the current interrupt resource setting  
and a list of possible settings. To change this setting, select one from  
the list. Make sure that it will not conflict with the other cards’  
settings. Then double-click the new setting or click the OK button.  
The Direct Memory Access window displays the current DMA  
resource setting and a list of possible settings. To change this setting,  
select one from the list. Make sure it will not conflict with the other  
cards’ settings. Then double-click the new setting or click the OK  
button.  
The Memory Range window displays the current 32-bit memory  
resource setting and a list of possible settings. To change this setting,  
select one from the list. Make sure it will not conflict with the other  
cards’ settings. Then double-click the new setting or click OK.  
Each of these windows has a Conflicting Devices message box  
which will inform you of any hardware conflicts that may  
result from the settings you have just selected for your card.  
To see the list of settings available in each window, click the  
down arrow on the right-hand side of the Choices box.  
7
Te st Button  
Once you have reconfigured the resource settings of your card, select  
the setting and click the Test button in the resources window. CTCU  
will test the settings allocated to your device and inform you of the  
outcome.  
If the testing is not successful, you should reconfigure and test the  
settings again.  
CTCU supports the testing of Creative’s audio and wavetable  
devices only.  
Le ga c y Ca rds Se c tion  
You can use this section to enter, view or change the resource  
settings of all the legacy (non-PnP) cards in your system.  
When you select the Legacy Cards section from the CTCU menu, the  
Legacy window will appear, displaying the resources taken up by the  
legacy cards in your system. You can view, alter or add a legacy  
(non-PnP) card’s resource settings by clicking one of these buttons  
below:  
View All button  
View button  
Add button  
Remove button  
Change button  
Vie w All Button  
Clicking this button in the Legacy window opens the View All  
window, which lists all the resources you have reserved in your  
system.  
These resources are grouped by type and displayed in four boxes —  
input/output Range (I/O), interrupt (IRQ), Direct Memory Access  
channel (DMA), and 32-bit memory range (Mem).  
8
Vie w Button  
Clicking this button in the Legacy window opens the View window  
which lists the resources reserved for a selected legacy card in your  
system.  
Ad d Button  
Clicking this button in the Legacy window opens the Add window  
where you can enter the following details for a new or existing legacy  
card in your system (if it is not listed in the Legacy Window):  
Card Name  
Input/Output Range (I/O)  
Interrupt (IRQ)  
Direct Memory Access channel (DMA)  
32-bit Memory Range (Mem)  
You must enter the card’s name in the Card Name field.  
The other fields can be left blank if the card does not use that  
resource(s).  
Re move Button  
Clicking this button in the Legacy window removes a selected card’s  
settings from your system. Once the settings are removed, you can  
proceed to remove the card from your system.  
To re-install the same card, you have to enter the card’s original  
settings again. Alternatively, you can retain a card’s resource  
settings by simply marking the settings for retrieval in the  
Change window (refer to the next section).  
9
Cha ng e Button  
Clicking this button in the Legacy window opens the Change window  
which displays the current resources that have been reserved for a  
selected legacy card. You can also change any of the resources as well  
as the card’s name here.  
To store a card’s system settings for future use, select the Card  
Removed check box in the Change window and click OK. To  
re-use the same resources after re-installing the card, simply  
clear the check box to retrieve its original settings.  
Be very careful when you add or change resource information  
for a legacy card. Verify all the hardware settings of the legacy  
cards in your system. Filling in incorrect data may reserve  
resources which will not be used by any device. In addition,  
CTCM would not be informed of resource(s) actually reserved  
by the legacy card. This may in turn lead to resource conflicts.  
Syste m De vic e s Se c tion  
You can use this section to view but not change the resource  
settings of the system devices in your computer.  
When you select the System Devices section from the CTCU menu,  
the System Device Resources window appears, listing all the  
resources used by your system devices.  
These resources are grouped by type and displayed in four boxes —  
input/output range (I/O), interrupt (IRQ), Direct Memory Access  
channel (DMA) and 32-bit memory range (Mem).  
10  
PCI De vic e s Se c tion  
You can use this section to view but not change the resource  
settings of the PCI devices in your computer.  
When you select the PCI Devices section from the CTCU menu, the  
PCI Devices window appears. You can view one or all of existing PCI  
cards' resource settings by clicking one of these buttons:  
View All button  
View button  
Peripheral Component Interconnect (PCI) local bus is a newly  
developed bus system that utilizes a 33MHz 32-bit data path.  
This bus architecture transfers data at a much faster rate than  
standard ISA bus.  
Vie w All Button  
Clicking this button in the PCI Devices window opens the View All  
window, which lists all the resources used by the PCI cards in your  
system.  
Vie w Button  
Clicking this button in the PCI Devices window opens the View  
window which lists the resources reserved for a selected PCI card in  
your system.  
11  
PnP Conc e pts  
When you add a hardware card to your personal computer (PC), you  
must reserve some system resources — such as input/output address  
spaces, interrupts, Direct Memory Access channels or memory spaces  
— for the card. You must also make sure that there is no hardware  
conflict, that is, the resources reserved by one card are not used by  
another card in the same system.  
Before Plug and Play (PnP) was introduced, you can reserve system  
resources only by manually changing the settings of some dip switches  
or jumpers on a legacy (non-PnP) card. This can be quite difficult  
since you have to understand how the hardware settings correspond to  
the system resources that your card requires. It can also be very tedious  
since you may need to change the dip switch or jumper settings several  
times before your card can be configured without any hardware  
conflict.  
With the emergence of Plug and Play (PnP), a revolutionary design  
philosophy and a new PC architecture specification finalized recently,  
the PC, hardware cards, drivers and the operating system can now  
work together without such “user intervention”.  
You no longer need to change any hardware settings on your card  
before it can work properly in a PC. Instead, a PnP BIOS or software  
would find out the types of resources each card needs and allocate the  
resources accordingly.  
Generally, a PnP card requires one of the following to work:  
PnP System BIOS  
PnP Operating System  
PnP Configuration Drivers and Utilities  
The PnP BIOS specification went through several revisions.  
The version 1.0a specification was finalized in May 1994, with  
further clarifications documented in October 1994. As a result,  
older PnP systems shipped are not fully compliant with this  
specification. So, there are some compatibility problems. For  
more details, please read the section “PnP in DOS/Windows  
3.1x” on page 14.  
12  
 
PnP Syste m BIOS  
The PnP system BIOS is the lowest level of your PnP system. Its main  
functions are to provide information on the resource settings of your  
system devices and to configure PnP cards.  
Some PnP system BIOS configure PnP cards automatically. Other  
BIOS give you an option in their setup utilities to disable their PnP  
configuration capability. Please refer to your system manual for more  
details.  
PnP Ope ra ting Syste m  
A PnP operating system provides a fully PnP user environment. It can  
support PnP cards on its own, with or without a PnP system BIOS. Its  
main functions are to determine which resources have been reserved  
by the legacy and PnP cards in your system, and then dynamically  
allocate free resources to newly added PnP cards.  
Windows 95 is an example of a PnP operating system. When you  
install or upgrade to Windows 95 for the first time, it will  
automatically determine the resource settings of the existing cards in  
your system and allocate other resources to new PnP cards.  
When you add a legacy card later, however, you will need to run the  
“Add New Hardware” wizard in Control Panel so that Windows 95  
can detect this card. To avoid any conflicts that may be introduced by  
the hardware settings of this new legacy card, Windows 95 may also  
re-assign different resources to existing PnP cards.  
13  
PnP Configura tion Drive rs a nd Utilitie s  
If you do not have a PnP operating system, you need to install a PnP  
configuration driver and utility to perform the allocation and  
configuration functions of a PnP operating system.  
A PnP configuration driver determines the resource settings of all your  
system devices and legacy cards, configures PnP cards, and provides  
relevant configuration information to other drivers or applications that  
access your PnP cards.  
A PnP configuration utility allows you to view, enter or change the  
resource settings of the PnP and legacy cards in your system. The new  
or changed settings are then used by the PnP configuration driver to  
configure new PnP cards.  
Intel Configuration Manager (ICM) and ISA Configuration Utility  
(ICU) are examples of a PnP configuration driver and a PnP  
configuration utility. For more details, please read the next section  
“PnP in DOS/Windows 3.1x” .  
PnP in DOS/ Windows 3.1x  
DOS/Windows 3.1x is not a PnP operating system. So, to configure  
PnP cards, you need to install a PnP configuration driver and a PnP  
configuration utility.  
Currently, a generic set of PnP configuration drivers and utilities that  
you can find in the market for the DOS/Windows 3.1x environment is  
ICM. Consisting of Intel Configuration Manager (ICM) and ISA  
Configuration Utility (ICU), this driver and utility set was developed  
by Intel Corporation as an interim solution to facilitate PnP  
configuration when a PnP operating system is not available. It may  
come pre-installed in your PC or bundled with your PnP cards.  
14  
 
However, due to the compatibility problem mentioned earlier (please  
refer to the note in the section “PnP Concepts on page 12), you may  
encounter one of the following error message or problems when you  
use ICM version 1.43 to configure your PnP card:  
“Error: Failed NVS write, Error=82h”  
Failure to detect PnP BIOS machine  
Failure to assign new configuration to PnP card  
And ICM may not be able to configure your PnP card properly.  
Cre a tive ’s Approa c h to PnP  
To solve problems similar to those mentioned in the previous section,  
we have developed a DOS-based PnP configuration driver and utility  
for the DOS/Windows 3.1x environment. They are called Creative  
PnP Configuration Manager (CTCM) and Creative PnP Configuration  
Utility (CTCU).  
CTCM can be loaded as a device driver through a statement in the  
CONFIG.SYS file. It can also be run from the DOS prompt. It  
configures Creative PnP cards only and provides configuration  
information to other drivers or DOS applications.  
CTCU is used when your DOS/Windows 3.1x system does not have  
ICM and ICU. It allows you to perform the following functions on the  
devices in your system:  
Enter, view, change or remove the settings of legacy cards  
View, change, or disable the settings of Creative PnP cards  
View the settings of system devices and non-Creative PnP  
cards  
15  
 
There are several reasons why we offer CTCM and CTCU:  
1. CTCM provides a consistent method for configuring all  
Creative PnP cards. It works with or without PnP BIOS or  
ICM. If your PnP BIOS or ICM has already configured your  
PnP card(s), CTCM will simply retain those settings.  
2. If the PnP BIOS or ICM did not configure your Creative PnP  
cards properly, due to incompatibility problems similar to  
those mentioned in the section “PnP in DOS/Windows 3.1x” in  
page 14, CTCM may be able to allocate resources to these  
cards.  
3. You need not reboot your system after using CTCU to change  
Creative PnP card settings, if you do not have any DOS device  
drivers (e.g., SBIDE.SYS or CTSB16.SYS) loaded. You only  
need to run CTCM to reconfigure the card. This is possible  
because CTCM can be activated from the DOS prompt, unlike  
ICM.  
Limita tions of CTCM a nd CTCU  
If you use a non-PnP operating system like DOS/Windows 3.1x and  
do not have a PnP BIOS or ICM, your PnP card works like a  
software-configurable card.  
In such an environment, CTCM needs to know which resources have  
been reserved by all the legacy and PnP cards, and system devices in  
your system before it can allocate conflict-free resources to your new  
Creative PnP card.  
CTCM can get the resource settings of PnP cards and system devices  
from the PnP cards and BIOS. But you need to use CTCU to enter the  
resource settings of all the legacy cards in your PC, and then run  
CTCM to configure your Creative PnP card.  
You may still encounter hardware conflicts if the resource settings  
specified through CTCU are incomplete or wrong. If this happens, use  
CTCU to select a different group of resources for the Creative PnP  
card that caused the conflict. You may need to try a few combinations  
until you find one that works. This can be tedious, but it is easier than  
the legacy way of changing dip switches or jumpers.  
16  
Comm on Que stions a nd Answe rs  
This section gives the answers to some common questions that you  
may have while installing a Creative PnP card in the DOS/Windows  
3.1x environment.  
Ge ne ra l Que stions  
Question  
I have a PnP BIOS as well as a PnP operating system or  
a PnP configuration driver and utility. Which one  
should I use to configure my PnP card?  
Answer  
If you have a PnP operating system or a PnP  
configuration driver and utility, it is better to let your  
PnP operating system or configuration driver configure  
your PnP card. Try to set your BIOS so that it will not  
configure PnP cards since it may not have access to the  
hardware setting information of your legacy (non-PnP)  
cards and thus may give your PnP card some settings  
that would conflict with those of existing legacy cards.  
ICM (or othe r Configura tion Ma na ge r) Que stions  
Question  
Must I remove ICM (or another configuration  
manager) in order to use CTCM?  
Answer  
No, you do not have to remove ICM (or another  
configuration manager) to use CTCM. If both CTCM  
and ICM are installed in your system, just make sure the  
after the ICM statement.  
Question  
Answer  
What should I do if I cannot configure my Creative PnP  
card using ICM?  
If you cannot configure your PnP card using ICM, try  
removing ICM. Then use CTCU and CTCM to change  
and reconfigure your card settings. For more details on  
using CTCU or CTCM, please refer to the sections  
“Using CTCM” in page 3 and “Using CTCU” in page 4.  
17  
 
CTCU Que stion  
Question  
Can I run CTCU to change or disable my card settings  
if I have ICM in my system?  
Answer  
No, do not use CTCU to change or disable your card  
settings since CTCU does not access or update the  
resource settings database used by ICM.  
You should use ICU instead to change or disable your  
card settings if ICM is already loaded into your system.  
CTCM Que stions  
Question  
How do I use CTCM to configure both legacy and PnP  
cards in DOS/Windows 3.1x?  
Answer  
First, run CTCU to add the information on the hardware  
resource used by your legacy cards. Next, run CTCM to  
configure your PnP card.  
Alternatively, if you do not know your legacy cards’  
settings, use CTCU to change the settings of your PnP  
card. Then run CTCM and test whether your card works  
properly. This is a trial-and-error method since CTCM  
will not be “informed” about the resources that have  
been reserved by your legacy cards. You may need to  
try different combinations of settings before you can  
configure your PnP cards successfully, without any  
hardware conflicts with existing cards.  
For more details on using CTCU or CTCM, please refer  
to the sections “Using CTCM on page 3 and “Using  
CTCU on page 4.  
18  
Question  
Answer  
My system hangs or reboots whenever I load CTCM.  
What should I do?  
The memory area of your PnP BIOS machine is  
probably mapped by EMM386 using the HIGHSCAN  
option and thus, can get corrupted easily. When it does,  
CTCM will not work properly.  
To solve this problem, remove the HIGHSCAN option  
in the EMM386 statement in the CONFIG.SYS file.  
For example, change the statement  
DEVICE=<C:\dir>\EMM386.EXE HIGHSCAN  
<other parameters>  
to  
DEVICE=<C:\dir>\EMM386.EXE  
<other parameters>  
where <C:\dir> is the directory in which your EMM386  
program is installed and <other parameters> are the  
other parameters in the EMM386 statement.  
19  
No part of this publication may be reproduced or transmitted in any form or by any means without the prior  
written consent of Creative Technology Ltd.  
Copyright 1996 Creative Technology Ltd. All rights reserved.  
Microsoft, MS-DOS, Windows 3.1x, and Windows 95 are trademarks of Microsoft Corporation.  
All other products are trademarks or registered trademarks of their respective owners.  
20  
Notes for WaveSynth/WG Users  
For the past few years, hardware wavetable synthesis has been the high-end  
alternative to FM synthesis for audio reproduction in personal computers.  
With ever-increasing CPU power and Intel’s new multimedia-extended  
instructions, software wavetable synthesis is now feasible and can be  
powerful. This is why we have introduced our software wavetable  
synthesizer, Creative WaveSynth/WG. Since the technology is relatively  
new, it currently has some limitations.  
Due to these limitations, it is necessary to have two modes of operations for  
Creative’s sound system — full-duplex and half-duplex modes. Each mode  
caters to different needs but has some constraints (which are explained in this  
leaflet). Thus, you should select the mode that suits your needs.  
The following constraints apply in both full-duplex and half-duplex modes:  
You cannot record a WaveSynth/WG MIDI playback because  
currently, the Sound Blaster hardware and driver do not support this.  
While WaveSynth/WG is playing a MIDI file, you cannot enable  
Creative Mixer’s LED display. And vice versa.  
Some of the constraints explained in this leaflet may not apply to your  
audio card. For details, refer to the Readme file in you audio package.  
Full-Duple x Mode  
When you select this mode, you can play and record audio data concurrently.  
But there are some constraints in this mode:  
If you want to play back and record concurrently, you can only do so  
using uncompressed wave files, that is, Pulse Code Modulation  
(PCM) data.  
While WaveSynth/WG is playing a MIDI file, you cannot do a wave  
(including DirectSound) playback at the same time.  
You cannot add reverb to a wave (including DirectSound) playback.  
Since WaveSynth/WG outputs sounds at 22 kHz, if you are recording  
a wave file at any other sampling rate, WaveSynth/WG cannot play a  
MIDI file because the sampling rates for both playback and recording  
must be the same.  
1
 
For some audio cards, WaveSynth/WG can output sounds at  
44 kHz if you select this option in the WaveSynth/WG control  
panel.  
In addition, for Sound Blaster cards that use one 8-bit and one 16-bit DMA  
channels for either playback or recording, the following constraints also apply:  
while you are recording a 16-bit wave file, WaveSynth/WG cannot  
play a MIDI file;  
while WaveSynth/WG is playing a MIDI file, you can record only an  
8-bit wave file;  
since WaveSynth/WG must play back through the 16-bit DMA channel.  
If audio playback or recording is too slow (for example, resulting in  
clicking sounds heard during playback), try to reduce the sampling  
rate to improve performance.  
Ha lf-Duple x Mode  
When you select this mode, you can do a wave (including DirectSound)  
playback while WaveSynth/WG is playing a MIDI file. But there are some  
constraints in this mode:  
You cannot play an audio file and record another one at the same time.  
Creative FastSpeech playback is not supported.  
Wave playback is restricted to the sampling rate conversions that  
Microsoft’s Audio Compression Manager (ACM) supports. ACM  
will do the necessary sampling rate conversion during playback.  
Thus, if you do not have ACM, you cannot play 8 kHz wave files.  
You cannot play wave files when Creative Mixer’s LED is active  
because LED is doing recording.  
(To disable LED, refer to Creative Mixer’s online help.)  
The Volume Unit display of Microsoft Mixer is not available.  
No part of this publication may be reproduced or transmitted in any form or by any means without the  
prior written consent of Creative Technology Ltd.  
Copyright © 1997 Creative Technology Ltd. All rights reserved.  
Sound Blaster is a trademark of Creative Technology Ltd.  
Microsoft, MS-DOS, Windows 3.x, and Windows 95 are trademarks of Microsoft Corporation.  
All other products are trademarks or registered trademarks of their respective owners.  
2

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