ClearOne comm RAV 600 User Manual

RAV 600/900 User Manual  
ClearOne Communications, Inc. ~ 1825 Research Way, Salt Lake City, UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107  
Introduction  
1
3
Introduction — The RAV 600/900  
2
Introduction— The RAV 600/900  
Unpacking  
The RAV 600/900  
Carefully remove all components of the RAV system from the packaging. Ensure that you  
The RAV product line is the first out-of-the-box room audio conferencing solution with the  
sound quality and flexibility of a professionally installed system.The RAV includes an audio  
conferencing mixer that uses distributed acoustical echo-cancelling technology to provide the  
most intelligible full-duplex audio conference experience possible. Features include:  
received the following items:  
RAV 600/900  
Audio mixer for high-quality audio performance in all acoustical environments.  
MUTE  
MENU  
DOWN  
UP  
ENTER  
R
A
V
RF (radio frequency) controller with call controls including auto-answer, flash duration  
adjustment, ringer adjustment and phonebook with speed dial capabilities.  
1
2
3
600  
CONFERENCE  
PHONEBOOK  
CLEAR  
ABC  
DEF  
POWER  
1
2
3
4
5
6
7
8
9
-
3
0
-
1
0
-
4
0
+
4
+
8
+
1
2
4
GHI  
5
JKL  
6
MNO  
7
8
9
FLASH  
REDIAL  
PQRS  
TUV  
WXYZ  
DOWN  
UP  
ON/OFF  
VOLUME  
0
HELP  
LINE  
#
*
PAUSE  
Internal telephone hybrid with touch-tone dialing capability.  
RF Controller  
Audio Mixer  
Mic Pods  
Qty: 2 with RAV 600  
Qty: 3 with RAV 900  
Microphone pods provide 360º audio pickup so every participant within the microphone  
pick-up range can be heard.  
Ceiling- or wall-mount Bose® loudspeakers allow everyone in the room to experience rich,  
natural sounding audio.  
Services and support  
If you need additional information on how to install, set up or operate your RAV 600/900,  
please contact us. We welcome and encourage your comments so we can continue to improve  
our products and serve your needs.  
RAV-Ware Software  
and Documentation CD  
Ceiling-Mount Speakers  
or  
Wall-Mount Speakers  
AAA Batteries  
Qty: 4  
RAV Quick Start Guide  
Technical support  
Sales and customer service  
Screw/Washer Rack Kit  
Qty: 4  
6' Power Cord  
Power Supply  
12' Telephone Cable  
7 ' RJ-45 Cable  
Tel:  
1-800-283 5936 (USA) or  
1-801-974-3760  
Tel:  
1-800-945-7730 (USA) or  
1-801-975-7200  
Fax:  
1-801-974-3669  
Fax:  
1-800-933-5107 (USA) or  
1-801-977-0087  
6' USB Cable  
25' RJ-45 Cable  
12' RJ-45 Cable  
Qty: 1 for RAV 600  
Qty: 2 for RAV 900  
6' RCA Cable  
Qty: 2  
50' Speaker Wire  
Qty: 2  
Figure 1.1 RAV unpacking  
Product returns  
Note: Rack mount ears are attached to the Mixer box. Refer to the Quick Start Guide or  
All product returns require a return materials authorization (RMA) number. Please contact  
ClearOne Technical Support before attempting to return your product. Make sure you return  
all the items that shipped with your product and include a brief description of how the  
product was being used when the problem occurred.  
Chapter 2 of this manual for installation instructions.  
If any parts are missing, please call the Technical Support Group at  
1-800-283-5936 (USA) or 1-801-974-3760.  
Note: ClearOne is not responsible for product damage incurred during shipment. You must  
make claims directly with the carrier. Inspect your shipment carefully for obvious signs of  
damage. If the shipment appears damaged, retain the original boxes and packing material for  
inspection by the carrier. Contact your carrier immediately.  
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Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
5
Introduction — Product Overview  
4
Introduction— Product Overview  
Mixer  
Product Overview  
RF (Radio Frequency) Controller  
Front  
The RF controller allows you to manage all calls, program user preferences and adjust  
settings for your RAV.  
A
C
D
B
DOWN  
UP  
MUTE  
MENU  
ENTER  
Figure 1.2. Mixer front  
1
2
3
CONFERENCE  
PHONEBOOK  
CLEAR  
ABC  
DEF  
4
5
6
GHI  
JKL  
MNO  
A. Telephone LED.This indicator lights red when the RAV is powered, but the telco is on hook  
(not in use).The indicator lights green when the telco is off hook (in use) and flashes green  
during an incoming call.  
7
8
9
FLASH  
REDIAL  
DOWN  
UP  
PQRS  
TUV  
WXYZ  
ON/OFF  
VOLUME  
#
0
HELP  
LINE  
*
PAUSE  
Key Functions  
B. Microphone status LEDs. Nine indicators (RAV 900) or six indicators (RAV 600) indicate  
the activation status of the microphone elements.When a microphone element is activated,  
the corresponding LED lights green.When microphones are muted, all LEDs turn red.  
LCD Icon  
Function  
Indicates commands are received and acknowledged by base unit  
and represents the signal strength from the base unit to the controller.  
C. Meter LEDs. These LEDs represents audio from all inputs.  
ANTENNA  
SIGNAL  
D. USB port.This port enables USB connection to a PC.  
Indicates battery level  
BATTERY  
Back  
Function  
Key  
ANTENNA  
Press to activate the phone and access the dial tone. Press  
again to hang up the phone.  
ON/OFF  
FLASH  
MUTE  
Press to use call forwarding, access call waiting, or make a three-way  
conference call (if supported by your telephone service).  
Figure 1.3. Mixer back  
A. Telephone Set, Line. RJ-11 connection to an analog telephone jack and an analog  
Press once to mute microphones during a call.  
Press again to unmute.  
telephone set.  
B. RF antenna connector. Connect the external RF antenna to this port.  
Press and hold for two seconds to display the status of the RAV.  
Press once to dial the last number called.  
C. RS-232. RS-232 control port for connection to a control system such as AMX or Crestron  
STATUS  
or to a computer.  
D. Camera Control.VISCA camera control port.This connection enables microphone activa-  
REDIAL  
tion to trigger camera presets (voice tracking).  
Press once to access the controller programming menu.  
Once you are in the Menu, this key serves as the Enter key.  
E. LAN.This is a 10/100 BaseT auto-detecting Ethernet port for system control through a  
MENU  
ENTER  
data network.  
F. Mic Pod In. Use a Cat. 5 cable with RJ-45 connectors to connect the microphone pods.  
G. Playback In/Record Out. RCA connection to record/playback devices such as a VCR.  
H. Line In/Out. RCA connection to a codec, amplifier or sound card.  
Press once to dial stored numbers.  
When you are in the Phonebook, use this key to delete characters or to  
go back to the previous screen.  
PHONEBOOK  
CLEAR  
Press down or up to navigate through the menu and phonebook.  
Press while on a call to adjust call volume and ringer.  
I. Speaker Output. Use speaker wire to connect these push terminals to the Bose  
DOWN  
UP  
loudspeakers.  
J. Power 12 VDC. Power supply.  
VOLUME  
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7
Introduction — Product Overview  
6
Introduction— Basic Room Design  
Microphone Pods  
Basic Room Design  
Basic Room Design for RAV  
To ensure best microphone and loudspeaker placement (ceiling- or wall-mount), please use  
the following guidelines. For more information on Room Design, or to view the RAV online  
A
Microphones  
B
Center mic pods on the table at an equal distance apart. Place the controller on the same  
table as the mics. In typical conferencing environments, participants should be seated 4–8'  
from a mic pod.  
Figure 1.4. Microphone pods  
Mic pick-up range is dependent on room conditions. Background noise, reflective hard  
surfaces and the number of participants may affect the pick-up range. Use the following  
guidelines for best placement of your RAV mic pods and then adjust for your specific room  
conditions.  
A. Mute Button. Press to mute or unmute all microphones in the RAV system.  
B. LEDs.These two LEDs illuminate green when the microphones are not muted and  
illuminate red when the microphone is muted.The LEDs flash red if the microphones are  
not connected properly.  
RAV 900  
A
Figure 1.5. Speakers  
Speakers (ceiling- or wall-mount)  
A. Push Terminal connectors. Connect to the RAV mixer using speaker wire (wall-mount  
4'  
4'  
speakers are pictured).  
Figure 1.6. Recommended microphone placement  
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9
Introduction — Basic Room Design  
8
Introduction— Installation Overview  
Loudspeakers  
Installation Overview  
Read the user manual  
Please read through the RAV Quick Start Guide and print user manual to familiarize  
yourself with the RAV system. Refer to the Help file in RAV-Ware for information on the  
software. Read through all requirements and safety information to be sure you set up and  
configure your RAV correctly.  
Ceiling-mount loudspeakers  
For best performance, ceiling  
loudspeakers should be installed  
directly above the microphone  
pods. If you have a RAV 900 with  
three mic pods, install the ceiling  
loudspeakers above the first and  
third mic pods.The ceiling speakers  
must be set to 8 Ohms. Please  
refer to the Bose user manual for  
instructions.  
Ceiling Speakers  
Ceiling Speakers  
Make sure your network is ready  
Review all system requirements.Then check with your network administrator to be sure your  
network meets all the RAV requirements.  
Connect cables  
Connect cables. If you are planning on using the RAV for web or videoconferencing, you’ll  
Figure 1.7 Recommended ceiling-mount speaker placement  
Wall-mount loudspeakers  
Place the left channel loudspeaker  
on the left side of the room and the  
right channel loudspeaker on the  
right. (Refer to the label on the  
back of each loudspeaker.) Make  
sure the back of each loudspeaker  
is parallel to the front wall.  
need to connect peripheral equipment. See pages 14–22.  
RAV 600  
Loudspeaker  
Install software  
Install RAV-Ware and then use to adjust sound levels and to configure settings for  
6'  
additional equipment such as a video codec or a recording device. See pages 26–49.  
6'  
Begin using  
Loudspeaker  
Use the controller to answer and make calls. See pages 52–61.  
Figure 1.8 Recommended wall-mount speaker placement  
For best controller performance  
Do not install the RAV mixer in a metal cabinet unless you are using the remote antenna  
accessory. Part number 910-153-050.  
Keep the mixer within line of sight of the controller, such as on the top of a credenza.  
Ensure antenna is connected to the back of the mixer and is pointed up.  
If installing the mixer in an equipment rack, make sure it is placed at or near the top of the  
rack.  
For best audio performance  
Use the provided cables.  
Do not move microphones while on a call.  
Speak at a normal conversation level and direct your voice toward the microphones.  
Do not place microphones next to fans, projectors or computers.  
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11  
Introduction — Installation Overview  
10  
System Requirements for RAV-Ware  
Component  
Requirement  
Windows 98 SE  
Windows 2000  
Windows XP  
64 MB RAM  
256 MB RAM  
256 MB RAM  
Operating System and RAM  
Processor  
300 MHz Pentium III or better  
1024 x 768 SVGA (16 bit) high color  
SVGA 1024 x 768 minimum  
20 MB minimum  
Monitor  
Video Card  
Free Hard Disk Space  
RS-232 COM port  
USB port  
Up to 115,200 baud rate  
USB 1.1–2.0  
Flash Support  
Macromedia Flash Player 6.0  
Note: Using a USB to serial adapter is not recommended.  
Network Information  
To use RAV over a local area network (LAN), you need to know if the LAN uses Dynamic  
Host Configuration Protocol (DHCP) or if you need a static IP address.  
If the LAN uses DHCP, there is no need to make any network adjustments unless you want  
to assign a static IP address.  
If the LAN does not use DHCP, gather the following information prior to LAN setup:  
The IP address to be assigned to the RAV  
The subnet mask  
The IP address of the default gateway  
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Connecting the RAV  
2
15  
Connecting the RAV — Basic Connections  
14  
Connecting the RAV — Basic Connections  
3. Connect the second and third microphone pod using the 12' Cat. 5 cables. (Third  
microphone on the RAV 900 only).  
Basic Connections  
Connecting the RAV should take less than one hour. Once basic connections for audio  
conferencing are made, the system is ready to use.  
Audio conferencing  
To set up audio conferencing  
1. If you are installing the mixer into a rack, remove the side panels, rotate them and then  
reattach.  
IN  
IN  
OUT  
OUT  
Figure 2.3. Connect additional microphones  
4. Connect the speakers to the mixer.  
L +  
L -  
R +  
R -  
SPEAKER  
Figure 2.1. Attach rack ears  
2. Connect first microphone pod to the mixer with the 25' Cat. 5 cable.  
Figure 2.4. Connect speakers  
Note: For best performance, speakers must be installed properly. If you are using the ceiling-  
mount loudspeakers, you must change the setting to 8 Ohms. Refer to the instructions includ-  
ed in the Bose loudspeaker box.  
MIC POD IN  
5. Using the RJ-11 cable, connect an analog telephone jack to the Line jack on the mixer.  
IN  
TELEPHONE  
25'/7.6m  
OUT  
LINE  
Figure 2.2. Connect to first microphone pod  
Figure 2.5. Connect telephone cable  
Note: For instructions on connecting to a digital telephone line, refer to page 22.  
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17  
Connecting the RAV — Basic Connections  
16  
Connecting the RAV— Basic Connections  
9. Attach the external antenna and turn it it is upright.  
6. Using an RJ-11 cable (not supplied), connect an analog telephone set to the Set jack on  
the mixer (optional).  
TELEPHONE  
TELEPHONE  
SET  
RS-232  
LINE  
SET  
Figure 2.9. Attach external antenna  
10. Insert four AAA batteries into the RF controller.  
Figure 2.6. Connection to network  
7. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can be  
changed in RAV-Ware.)  
Batteries  
LAN  
Back of Controller  
Figure 2.10. Insert batteries  
Figure 2.7. Connection to network  
8. Using the power supply cords, connect the mixer to an electrical outlet.  
-
+
!
12VDC 2.5A  
Figure 2.8. Connection to electrical outlet  
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19  
Connecting the RAV— Auxiliary Devices  
18  
Connecting the RAV— Auxiliary Devices  
To connect to a sound card  
1. Using an RCA cable, connect the Line In on the RAV mixer to the line out on a sound card.  
Auxiliary Devices  
The mixer allows connection to a number of different audio and video peripherals, such as  
video codecs, VCRs, cameras and computers.  
2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a sound card.  
Connecting video codecs, amplifiers and sound cards  
Line input/output devices such as video codecs, amplifiers and sound cards can be connected  
to the Line In or Line Out connectors on the RAV mixer.These connectors provide  
mono-audio.  
LINE  
IN  
OUT  
To connect to a video codec  
1. Using an RCA cable, connect the Line In on the RAV mixer to the line out on a video  
codec.  
2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a video  
codec.  
LINE  
IN  
Figure 2.12. Connecting a sound card  
To connect to amplifier  
OUT  
Using an RCA cable, connect the Line Out on the RAV mixer to the line in on an amplifier.  
LINE  
IN  
R
OUT  
Figure 2.11. Connecting a Line In/Out device  
Figure 2.13. Connecting an amplifier  
Note: Use RAV-Ware to adjust the equalization and volume of these devices. Refer to pages  
38–42 for more information. When using RAV-Ware, be sure to drag the amplifier to the cor-  
rect device (either line out or record). This will properly assign the reference and change the  
volume command on the controller to control the external amplifier volume.  
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21  
Connecting the RAV — Auxiliary Devices  
20  
Connecting the RAV— Auxiliary Devices  
Connecting VCRs and DVD players  
You can record your audio/video conference or play audio using a playback device such as a  
Connecting for serial control  
You can connect a computer or a control device, such as an AMX or Crestron, to the RAV  
VCR or DVD player.  
mixer through the serial control port. See the page 78 for a list of the serial commands.  
Note: You can also connect a mono-signal device or a non-record/playback device to these  
line in/out connectors.  
To connect a computer serial port  
Connect computer to Control port on the back of the mixer using a 9-pin serial cable.  
PLAYBACK / RECORD  
L
L
RS-232  
OUT  
IN  
R
R
Figure 2.14. Connecting a Record/Playback device  
Figure 2.16. Connecting a computer serially  
To connect to record/playback  
For recording, connect the Left and Right Audio Out on the RAV to the left and right audio  
Connecting for USB control  
in on the VCR or DVD player.  
You can also connect a computer to the RAV through the USB port.  
For playback, connect the Left and Right Audio In on the RAV to the left and right out on  
the VCR or DVD player.  
To connect a computer through the USB port  
Connecting PTZ cameras  
Connect computer to the USB port on the front of the mixer using a USB cable.  
The RAV system provides voice-tracking capabilities through VISCA control port connection  
to a Pan,Tilt, Zoom camera. Voice Tracking allows the camera to move to preset positions  
based on microphone activation. For instructions on programming the presets, see page 42.  
CAMERA  
CONTROL  
Figure 2.17. Connecting a computer through the USB  
Note:The USB drivers are installed when you install RAV-Ware.  
Figure 2.15. Connecting a camera  
To add a camera  
Connect the camera to the Camera Control port on the mixer.  
Note:The camera video out signal connects to a video codec.  
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23  
Connecting the RAV — Auxiliary Devices  
22  
Digital phones  
If you have a digital (PBX) telephone service, you need to run an analog extension from the  
PBX (recommended for best performance) or use a digital-to-analog telephone line  
converter. For more information, contact ClearOne Technical Support.  
Note: If you connect the RAV through a digital-to-analog line converter, you will not be able  
to use the tabletop controller or the RAV-Ware dialing interface to make calls.You will instead  
need to dial from the digital phone. The phone handset must be kept off hook for the  
duration of the call.  
Phone Jack  
Electrical  
Outlet  
Digital, PBX,  
or Multi-line phone  
AC Adapter  
Record/Aux  
Left In  
Left  
Left  
+
-
Right  
Right  
+
-
Telco Line  
Left Out  
Lan  
Mic Pod  
Power  
12V DC 1A  
Control  
Camera  
Digital-to-Analog  
Converter  
Right In  
Right Out  
RAV mixer  
Handset  
Figure 2.18. Connecting the RAV mixer to digital-to-analog converter  
To connect to a digital phone  
1. Connect one end of the telephone cable into the telephone line on the back of the mixer and  
the other end into the digital-to-analog converter.  
2. Connect the converter's power adapter into an electrical outlet.  
3. Connect a second telephone cable from the converter to a PBX phone. Consult the  
converter user manual for more information.  
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RAV-Ware  
Software Configuration  
3
27  
RAV-Ware — Introduction  
26  
RAV-Ware — Introduction  
RAV-Ware overview  
ClearOne’s RAV-Ware software provides an easy interface for configuring system settings  
Introduction  
Getting started with RAV-Ware™  
Please ensure that you have administrative privileges before attempting to install  
RAV-Wareon computers running Windows 2000 or later.You should also review the  
System Requirements on page 10 to ensure software will run correctly and that you have all  
the necessary network information.  
and customizing the audio in your RAV 600/900 conferencing system. While the RAV system  
is designed to work out of the box for audio conferencing, RAV-Ware is required to adjust  
audio levels and equalizer settings for the RAV components as well as the auxiliary audio  
devices. Once installed, RAV-Ware allows configuration locally through USB or RS-232 con-  
nection, or remotely through the Ethernet connection.  
Menus and Toolbar  
Install RAV-Ware  
1. Close all programs or applications running on your PC or laptop and insert the RAV-Ware  
CD into the CD-ROM drive.  
Connections  
If the Autorun feature is enabled on the PC, the CD will open automatically.  
Device Toolbox  
If the Autorun window does not open, select Run from the Start menu.Type  
<drive>:\\rav.exe where <drive> is the letter of the CD-ROM drive (e.g.,  
D:\\rav.exe).  
Configuration  
Screen  
2. Follow the on-screen instructions.  
Online/Offline  
Status Indicators  
Figure 3.3. Installing RAV-Ware  
Menus and Toolbar: Easily create, open or save files, find RAV systems on the network, add  
phonebook entries, configure regional settings and view the event log.  
Connections: Lists available units connected through serial or USB ports, or on the network.  
Figure 3.1. Installing RAV-Ware  
Device Toolbox: Lists common brands of auxiliary audio products (video codecs, sound  
cards, VCRs and amplifiers).The audio settings for these devices have been optimized for use  
with the RAV system.  
Note:The Disk Cost button allows you to view  
all available disk space.  
Configuration Screen: Quickly access the configuration windows for the RAV system by  
clicking the icons.  
Online/Offline Indicator: Shows connection status of RAV-Ware (online/offline) and the  
name of the connected unit.  
Status Indicators: Status for Communications (green = online, red = offline),Telephone In  
Use (red = not in use, green = in use) and Mic Mute (red = mute).  
Figure 3.2. Disk Cost  
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29  
RAV-Ware — Introduction  
28  
RAV-Ware — Introduction  
RAV-Ware connections  
When you connect to the RAV unit, RAV-Ware automatically finds all RAV units connected  
RAV-Ware files  
You can save current RAV-Ware files, create new files, edit existing files and import files  
using the menus and toolbar icons. When connected to a RAV unit, any changes made to a  
RAV-Ware file are updated immediately within the RAV unit.The file must be saved to  
remain permanent within the RAV-Ware file.  
serially or on the same subnetwork and lists them in the Connections pane.  
To connect to the RAV  
1. Double-click the RAV-Ware desktop icon or select RAV-Ware from the Start  
menu (Start/Programs/RAV-Ware/RAV-Ware.exe).  
To save a file  
1. From the File menu, select Save File  
2. Browse to the desired location and enter the name of the file.  
3. Click Save  
.
.
Tip:You can right-click on the configuration window and select Save  
File to save your file. You can also select Save As to rename and  
save the file you are working on.  
/
To create a new file  
1. Click the New File toolbar icon.  
2. Select either the RAV 600 or RAV 900 depending on your  
system.This will open the Configuration Screen where you can set  
user preferences for your RAV system.  
3. Save the file.  
Figure 3.4. RAV-Ware units  
To edit an existing file  
2
Click the RAV icon you want to configure in the Connections pane.  
If you are connected serially or USB, the RAV configuration window appears.  
If you are connected through the network, you will be prompted to enter a user name  
1. Click the Edit File toolbar button.  
2. Locate and select the file you want to edit.  
3. Click Open.  
and password.The default user name is ClearOne and the default password is RAV  
.
(User name and password are not case sensitive)  
4. Make desired changes to the file.  
5. Save the file.  
Note:To connect to a RAV unit on a different subnetwork, use Network Find. See page 30.  
Note: The changes will only take effect after they have been  
imported to a connected RAV system.  
Connected RAV unit  
Configuration Screen  
To import a file  
1. Connect to a RAV unit.  
2. From the File menu, select Import  
.
3. Choose your RAV file.  
4. Click Open.The RAV unit will reboot and then update with all the  
file changes.  
Online indicator with  
RAV unit name  
Tip:You can also right-click on the configuration window and select  
Import to import a saved RAV file.  
/
Figure 3.5. Configuration window  
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RAV-Ware — Introduction  
30  
RAV-Ware — Configuring System Settings  
Network Find  
Configuring System Settings  
Network Find allows you to connect to any RAV system on your network using its IP  
address or a unique network name. Use Network Find to access RAV units not listed in the  
Connections pane, but which reside on the same network.  
System settings include Communication, Regional and Telephone settings.  
Communication Settings  
To open the Network Find  
The Communication Settings window allows you to adjust the connectivity settings of  
external devices that communicate with the RAV, including the network, serial or USB  
connections.You can connect a PTZ camera to the Camera port and use the Voice Tracking  
feature.You can also change the RF frequency to match the frequency of your controller or  
if you are experiencing interference on the current channel.  
Click the Network Find icon on the toolbar.  
To connect to a system on the network  
1. Enter the IP address or name of the RAV system to  
which you want to connect.  
2. Click OK  
.
To open Communication Settings  
Figure 3.6. Network Find  
3. You will see a password prompt window. Enter the  
User name and Password of the networked system.  
The default user name is ClearOne and the default  
password is RAV.  
Click the Communications icon in the Configuration screen.  
Note: When RAV is connected to a DHCP network, the network, IP,  
gateway and subnetwork addresses are automatically assigned. Unless you  
want to specify a static IP address, there is no need to configure network  
settings.  
4. Click OK.The system icon will appear in the  
Connection list and the Configuration screen will  
open.  
To create a static IP address  
Note: Contact the network administrator for  
network settings.  
Note: Once you have connected to a RAV unit using  
Network Find, a shortcut connection icon for that unit  
will display as long as RAV can find the unit on the  
network. If RAV cannot find the unit, the shortcut icon  
will be removed.  
Figure 3.7. User name/Password  
1. In the Networking tab, create a unique network  
name and enter it in the Device Name field.  
(Default is ClearOne-XX where XX is the last two  
digits of the MAC address.)  
2. Clear the Use DHCP option and enter the IP,  
Subnet and Gateway addresses.  
Figure 3.8. Network settings  
3. Select Use DNS if you have a Domain Name  
Server and want name resolution (to use a net-  
work name) for your static IP address.  
4. In the IP Filters section, enter specific IP  
addresses that will be allowed to access the RAV  
system.  
You can specify a range of IP addresses by using  
zeros. For example, entering 192.168.105.0 will  
allow any IP addresses in the 192.168.105.1 to  
192.168.105.254 range to access the RAV sys-  
tem.  
Figure 3.9. Confirm changes  
5. Click OK  
.
6. Click Yes to save your settings.  
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RAV-Ware — Configuring System Settings  
RAV-Ware — Configuring System Settings  
32  
To change the User Name and Password  
Regional Settings  
In the Regional Settings window, you can configure the date and time to ensure an accurate  
1. In the Networking tab, click User/Password  
.
time stamp on log files.  
2. Specify the User name. (Default is clearone.)  
3. Type the Password. (Default is rav.)  
To open Regional Settings  
4. Retype the password to confirm.  
Click the Regional Settings icon in the Configuration screen.  
5. Click OK to save changes and close the window.  
To set date and time  
1. Select Use Local Time if you want to use  
Note: This option is only available when you are  
connected to a RAV unit.  
Figure 3.10. User name/Password  
the time on your local computer.  
To configure the Camera port  
1. In the Serial tab, set the Baud Rate to match the  
– Or –  
Clear the Use Local Time checkbox and  
baud rate indicated in the camera specifications.  
enter the IP address for the time server.  
2. Select Flow Control to enable hardware flow  
2. Select Use Daylight Savings if your region  
control.  
observes daylight savings time.  
3. Click OK to save settings and close the window.  
3. Select your Time Zone and click OK.  
To configure the Control port  
4. Click Yes to confirm changes.  
1. Set the Control Port Baud Rate to match the baud  
rate of the PC COM port or the control device.  
Figure 3.11. Serial settings  
Figure 3.13. Date/Time settings  
2. Select Flow Control to enable hardware flow  
control. (Flow Control is selected as default.)  
Telephone Settings  
In the Telephone Settings window you can set telephone preferences such as auto-answer,  
auto-disconnect, ringer melody and program the local number.You can also adjust the telco  
level control, country setting and the flash settings.  
3. Click OK to save settings and close the window.  
Note: Flow Control is the regulation of information between two devices that are connected to  
one another. ClearOne recommends enabling Flow Control on the RAV system.  
Attention: If you are connected to the RAV unit through the serial port, you will need to reboot  
the unit before the baud rate and flow control changes take place. If you are connected to the  
RAV unit through the USB port, changes are made instantly.  
!
To open Telephone Settings  
Click the Telephone Settings icon in the Configuration screen.  
To change RF frequency channel  
1. In the Frequency tab, select a frequency.  
2. Click OK to save settings and close the window  
Note: The channel frequency allows the mixer to  
communicate with the controller.The frequency used  
by RAV-Ware must match the frequency used by the  
controller. See page 58 to set the controller  
frequency.  
Attention: If you are using the European or South  
African version of RAV Frequency 1 and Frequency  
8 are the same frequency.  
!
Figure 3.12. Frequency settings  
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RAV-Ware — Configuring System Settings  
34  
RAV-Ware — Customizing RAV Components  
To change telephone preferences  
Customizing RAV Components  
1. In the Preferences tab, set the system to  
Auto-Answer after 2 Rings or 4 Rings or  
select Disabled if you want to manually  
answer calls.  
Your RAV system is pre-configured for optimal audio quality right out of the box. However,  
you can customize the audio and adjust the volume to match user preferences.You can also  
change the mix of audio being sent to the far-end conference site and recording devices.  
2. Select Auto-Disconnect if you would like  
RAV to disconnect when it detects loop-  
drop or call progress tones.  
Microphones  
You can adjust microphone volume and enable or disable ALC (automatic level control) in  
3. Select from three available ringer melodies.  
the Microphone Settings window. Automatic Level Control automatically adjusts microphone  
levels to ensure participants’ voices are transmitted at consistent levels regardless of whether  
people are speaking loudly or softly.  
Click Ringer Test to hear selected melody.  
Figure 3.14. Telephone preferences  
Note:This option is only available when you are connected to a RAV unit.  
4. Select Audible Connect if you would like one tone to sound when the RAV is taken off hook  
To access Microphone Settings  
and two tones to sound when the RAV is on hook.  
Click the Mic Pod icon on the Configuration screen.  
5. Adjust ringer volume using the Ringer Level slider.  
6. Enter the Local Number for the RAV  
system.The local number displays on the third line of the RF Controller LCD.  
To enable ALC  
To select telephone configuration  
1. In the Configuration tab, select the Country  
Click the ALC button.The indicator will turn green when  
ALC is enabled and the audio level sliders will be  
disabled.  
where the phone is being used.  
2. Select the flash duration from the Flash  
Setting list.This setting is dependent on  
the requirements of your PBX or  
telephone provider.  
To adjust audio level (volume)  
Using the slider, adjust the volume.The meter will display  
output levels.  
Warning: The country code must be set  
correctly in RAV-Ware and the RF  
To disable Acoustic Echo Cancellation (AEC)  
Controller to ensure that the unit operates  
1. Click the Advanced button.  
Figure 3.15. Telephone configuration  
properly and that it complies with the  
country’s telco requirements. Changing this  
code to a country other than the intended  
country of operation might cause the RAV  
to be non-compliant.  
2. Click AEC to disable Acoustic Echo Cancellation.  
Note: AEC prevents echo from reaching the far-end site.  
AEC should be kept enabled for normal operation.  
To disable Noise Cancellation (NC)  
To adjust telephone volume  
1. Select Receive ALC. Clearone recommends  
keeping Receive ALC (automatic level  
1. Click Advanced  
.
Figure 3.17. Microphone settings  
2. Click NC to disable noise cancellation.  
control) selected.This feature adjusts the  
far-end audio to keep it at a constant level.  
Note: Noise Cancellation prevents ambient or background  
noise from being sent to the far-end. ClearOne  
recommends keeping NC enabled.  
2. Use the sliders to adjust the level of the  
telco transmit and telco receive.  
Figure 3.16. Telephone level  
Note: If you select ALC, the Telco Receive  
Figure 3.18. Advanced settings  
slider is disabled.  
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RAV-Ware — Customizing RAV Components  
36  
RAV-Ware — Customizing RAV Components  
Loudspeakers  
Mixer Console  
You can adjust your Bose loudspeaker equalization, change volume levels and enable  
ClearEffect in the Loudspeaker window. Equalization in RAV-Ware is similar to the bass and  
treble adjustments on a stereo. Increasing or decreasing the low, mid and high  
frequencies and levels allows you to customize loudspeaker audio and provide the optimal  
listening experience for your users.  
The Mixer Console allows you to create audio mixes for the different outputs, adjust volume  
levels and view the output meters.The audio inputs are shown along the left side of the  
window and the audio outputs are along the top.  
To open the Mixer Console  
Click the Mixer Console icon in the Configuration screen.  
To access Loudspeaker settings  
To create a mix of audio  
Click the Loudspeaker icon in the configuration screen.  
Select which audio is to be included in  
each output mix. A check mark indi-  
cates the audio will be included in the  
output mix.  
To enable ClearEffect  
Click the ClearEffect Off/On button.The  
indicator will turn green when ClearEffect is  
enabled.  
Note: RAV-Ware does not give options  
to route microphone audio to the  
loudspeakers, the line input to the line  
output or the telephone receive to the  
telephone transmit. This prevents audio  
looping.  
When ClearEffect is enabled, it causes the  
audio coming from the telephone line to emu-  
late wideband audio. It does this by adding high  
and low frequencies to the audio signal, creat-  
ing a fuller sound.  
To adjust audio levels  
Use the sliders to adjust the audio  
levels for Playback,Telephone, Line In  
and the microphone pods.  
To adjust equalization  
Figure 3.20. Mixer Console  
Adjust the the Low, Mid and High frequency  
tones using the Equalization sliders.  
Note: You can also adjust levels by opening the configuration windows for each component.  
Changes made to the levels on the Mixer Console window will be reflected in the configuration  
windows.  
To adjust audio level (volume)  
Using the slider, adjust the volume.  
The meter will display output levels.  
Effects of using an external amplifier  
If you connect an external amplifier to the RAV unit on either the Line Out jack or the  
Figure 3.19. Loudspeaker settings  
Record Out jack, the mixer console options change.  
Click Close to save the settings.  
If you place an external amplifier on the Line  
Output, the options to route any audio to the  
loudspeakers and to route the microphones to  
the Line Output are no longer available.  
If you place an external amplifier on Record,  
the options to route any audio to the loud-  
speakers and to route the microphones to the  
Record output are no longer available.  
See page 19 for information on  
connecting an amplifier.  
Figure 3.21. Mixer Console with external amplifier  
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RAV-Ware — Configuring Auxiliary Devices  
38  
RAV-Ware — Configuring Auxiliary Devices  
Adjusting Line Input/Output settings  
If your device is not listed in the Device Toolbox you can manually customize and configure  
the audio of your auxiliary devices in the Line Input and Line Output windows. Line input  
and output devices include video codecs, CD players, amplifiers and sound cards.  
Line Input and Output  
The RAV mixer has jacks for Line Input and Line Output that allow you to connect different  
auxiliary devices.You can configure audio levels for these devices through RAV-Ware.You  
can use devices that have preconfigured audio settings from the Device Toolbox or you can  
manually set the audio settings for your line in and line out devices.  
To access line input settings  
Open the Line Input window by clicking on  
the Line Input device icon.  
Preconfigured video codecs, amplifiers and sound cards  
The audio settings for many common auxiliary devices such as video codecs, VCRs, amplifiers  
and sound cards, have been pre-configured for optimal performance with the RAV system.  
Preconfigured devices are listed in the Device Toolbox and can be placed on the Line In and  
Line Out icons.  
To adjust equalization  
Adjust the Low, Mid and High frequency  
tones using the Equalization sliders.  
To adjust audio level (volume)  
Note: If you would like to add a device to the DeviceToolbox, please refer to the DeviceToolbox  
Editor on page 49.  
Using the slider, adjust the volume.The meter  
will display input levels.  
To select a pre-configured line-level device  
1. Click the Device Toolbox button to display preconfigured devices.  
Note:To save the name and setting of your line  
input device, refer to the DeviceToolbox Editor  
on page 49.  
Figure 3.23. Line Input  
To access line output settings  
Open the Line Output window by clicking  
on the Line Output device icon.  
To adjust equalization  
Adjust the Low, Mid and High frequency  
tones using the Equalization sliders.  
To adjust audio level (volume)  
Using the slider, adjust the volume.The meter  
will display input levels.  
Figure 3.22. Line input device list  
Note:To save the name and setting of your line  
output device, refer to the Device Toolbox  
Editor on page 49.  
2. Click the plus sign (+) to expand the category that matches your device type.  
3. Click the device name and drag it to the Configuration screen. Drop over the Line Input or  
Output.The label and icon will change based on the selected device.  
Note: Video codecs will cover both Line Input and Output. A sound card should be placed on  
Line Input or on both Input and Output for web conferencing. An amplifier is Output only.  
Figure 3.24. Line Output  
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RAV-Ware — Configuring Auxiliary Devices  
40  
RAV-Ware — Configuring Auxiliary Devices  
Adjusting Record/Playback settings  
Record and Playback  
If your device is not listed in the Device Toolbox you can manually customize and configure  
the audio of your auxiliary devices.The Record settings window is used to customize and  
configure audio being sent to recording devices that are connected to the record jack on the  
RAV mixer.The Playback settings window is used to customize and configure the audio from  
the playback device that is connected to the Playback jack on the RAV mixer.  
Record and Playback devices include VCRs, DVD players and sound cards. However, the  
Playback/Record jacks are line level inputs and outputs and are not restricted to these  
devices.You can use devices that have preconfigured audio settings from the Device Toolbox  
or you can manually set the audio settings for your VCRs or DVD players.  
Preconfigured record/playback devices  
To open Playback settings  
The audio settings for many common record/playback devices have been preconfigured for  
optimal performance with the RAV system. Preconfigured devices are listed in the Device  
Toolbox and can be placed on the Record and Playback icons.  
Open the Playback configuration window by clicking  
on the Playback device icon.  
To adjust equalization  
Adjust the Low, Mid and High frequency tones using  
the Equalization sliders.  
To select a preconfigured record/playback device  
1. Click the Device Toolbox button to display preconfigured devices.  
2. Expand the category that matches the device you added.  
To enable Stereo Mix  
Select Stereo Mix if your playback device uses stereo  
inputs.  
Note: While the RAV provides mono-only audio, it will  
accept left and right audio from a stereo device.  
However, you must select Stereo Mix to ensure proper  
level adjustments are made.  
Figure 3.26. Playback  
To adjust audio level (volume)  
Using the slider, adjust the volume.The meter will  
display input levels.  
Note: To save the name and setting of your playback  
device, refer to the Device Toolbox Editor on page 49.  
To open Record settings  
Figure 3.25. Record/Playback device list  
Open the Record configuration window by clicking on  
the Record device icon.  
3. Click the device and drag it to the configuration screen. Drop  
over the Record or Playback icon. The label and icon will  
change based on the selected device.  
To adjust equalization  
Adjust the Low, Mid and High frequency tones using  
the Equalization sliders.  
Note: You are not limited to record and playback devices  
with these connectors. The Record and Playback jacks are  
line input and line output jacks and can be connected to  
video codecs, CD players and amplifiers.  
To adjust audio level (volume)  
Using the slider, adjust the volume.The meter will  
display input levels.  
To remove a device  
1. Right-click on the device you want to remove.  
Note: To save the name and setting of your recording  
device, refer to the DeviceToolbox Editor on page 49.  
2. Select Clear Device  
.
Figure 3.27. Record  
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43  
RAV-Ware — Configuring Auxiliary Devices  
42  
RAV-Ware — Dialer and Phonebook Usage  
To test camera presets  
1. Select the camera you are testing.  
Camera Controls  
The RAV system provides voice tracking capabilities through a VISCA control port  
connection to a PTZ camera.  
2. Click Run Preset for each mic pod to test the programming.  
The camera should move to the preset position for each microphone.  
Setting camera presets  
Dialer and Phonebook Usage  
The camera presets are programmed in RAV-Ware and assigned to each microphone pod.  
When a specific microphone is activated, the PTZ camera will move to the associated preset  
camera position.The RAV 900 supports three camera positions and a home position.The  
RAV 600 supports two camera positions and a home position.  
The RAV system includes a Phonebook that stores up to 20 names and phone numbers.  
Phonebook entries may be entered through RAV-Ware or using the RF Controller.The Dialer in  
RAV-Ware mimics the RF Controller and may be used to make calls, mute microphones and  
adjust the loudspeaker volume. See pages 52–59 for information on using the RF Controller.  
Note:The PTZ camera can still be controlled manually from the camera  
or video codec remote control.  
Phonebook  
To open Camera Controls  
RAV-Ware features a Phonebook utility which stores up to 20 phone numbers.These  
numbers are also assigned a speed dial number for dialing convenience through the RF  
Controller. Phonebook entries are listed in alphabetical order.You can add, edit or delete  
entries from the Phonebook window.  
Click the Camera Controls icon in the Configuration screen.  
Note:This option is only available when you are connected to a RAV unit and have a camera  
connected to the VISCA port.  
To set camera presets  
1. Select the Camera Control Mode, either Sony  
To open the Phonebook  
Click the Phonebook button on the toolbar.  
or Canon.  
To add a Phonebook entry  
2. Select which camera you are programming  
from the Camera list.  
1. Click New Entry  
2. Enter the Name and Number  
3. Enter a Speed Dial Number  
4. Click Add Entry  
.
3. Select the Camera Delay  
.
.
Camera delay is the amount of time the  
microphone must be activated before the  
camera moves to the preset position and  
amount of time the microphone must be  
inactive before returning to the home position.  
ClearOne recommends setting the camera delay  
to at least two seconds to prevent the camera  
from changing positions at every sound.  
.
.
To delete a Phonebook entry  
1. Select the entry you want to delete.  
2. Click Remove  
.
Figure 3.28. Camera Controls  
To edit a Phonebook entry  
1. Select the entry you want to edit.  
4. Using the directional arrow buttons and the Zoom In and Out buttons, position the camera  
for the first microphone pod.  
Figure 3.29. Phonebook Edit  
2. Make desired changes to the entry.  
5. Click Save Preset under the microphone pod to assign the camera position to the mic pod.  
3. Click Change  
.
6. Repeat steps for the second and third mic pod (RAV 900 only) and home position.  
7. Select the Voice Tracking System Enabled  
.
Note: Once you set the presets, do not switch Camera Control Mode (the camera type).This will  
delete all presets.  
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RAV-Ware— Phonebook and Dialer Usage  
44  
RAV-Ware — Phonebook and Dialer Usage  
To make a call from the phonebook  
Dialer  
1. Using the mouse, select the number in the phonebook.The name and number appear in the  
display window.  
While most calls will be made using the RF controller, you can also manage all your calls  
from the Dialer in RAV-Ware.You can dial a number, redial the last dialed call and  
disconnect calls.You can also use flash settings, mute the microphones and adjust  
loudspeaker volume.  
2. Click the ON/OFF button to dial the call.  
Tip:You can also double-click the name in the phonebook.The phone will be taken off hook and  
the number dialed.  
To open the Dialer  
To end a call  
Click the Dialer icon on the configuration window.  
Click the ON/OFF button.  
Note: This option is only available when you are  
connected to a RAV unit and have a telephone line  
connected to the LINE jack on the mixer.  
To redial  
Click the REDIAL button.The phone will automatically be taken off hook and the last  
dialed number will be called.  
To send a Flash signal  
The Flash key can be used for call transfer, call waiting or conference calling if your  
telephone service includes these features. Refer to your local telephone service provider for  
details.  
To mute/unmute  
1. Click the MUTE button to mute all microphones.The LED on the microphones will  
illuminate red.  
2. Click the MUTE button again to unmute all the microphones.The LED on the microphones  
will illuminate green.  
To adjust call volume  
Use the UP and DOWN buttons to adjust the call volume to the desired level.  
Figure 3.30. Dialer window  
To return to the Configuration screen  
To make a call  
1. Click the ON/OFF button.  
Click the Switch to Flow Window icon to return to the Configuration screen.  
2. Dial the number as you would on a standard phone. The number appears in the display  
window at the top.  
Note: You can also pre-dial the number and press the ON/OFF button to connect the call.  
Tip:You can also dial using the 0-9, star (*) and number (#) on your keyboard. Use the comma  
(,) key to enter a two second pause.The Enter key connects to and disconnects from the tele-  
phone line.  
/
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47  
RAV-Ware — Advanced Features  
46  
RAV-Ware — Advanced Features  
Event Log  
Advanced Features  
The Event Log keeps record of a user-selectable events.You select which events you want  
recorded and RAV-Ware keeps a log, allowing you to periodically review events and make  
RAV-Ware has several advanced features which allow you to perform system checks and  
administrative functions.  
sure the system is running smoothly.You can also save the Event Log as a .txt file. Check the  
Event Log when there are communication errors or for other troubleshooting.  
System Checks  
The System Diagnostics window allows you to check your RAV system to be sure all  
To open the Event Log  
components of your system are connected and working properly.  
Click the Event Log toolbar button.  
To open System Checks  
To track events  
Select the events you would  
like to log.  
Click the System Checks toolbar button.  
Note:This option is only available when you are connected to a RAV unit.  
To save an Event Log  
1. Click the Save button.  
To run System Checks  
Click the Start button.  
2. Name the file.  
If you are local (in the same room as the  
loudspeakers), you will hear a tone as the  
RAV checks all components.When the  
check is complete, lights will indicate the  
status of each component. Green indicates  
the component is connected and  
functioning. Red indicates a problem with  
the component.  
3. Click Save  
.
The log is saved as a .txt file.  
To print an Event Log  
1. Click the Print button.  
2. Select the printer.  
Figure 3.32. Event Log  
3. Click Print  
.
Selection  
Default  
Reboot  
Function  
Figure 3.31. System Checks  
Logs when the mixer settings are defaulted.  
Logs every time the RAV system reboots.  
Logs internal errors.The same errors are displayed in the Error Log.  
Errors  
Password  
Logs failed and successful access through TCP/IP or web interface.  
Logs when telco was enabled and disabled.  
Logs dialed numbers.  
Telco  
Dialing  
Logs how long each call lasts.  
Call Duration  
Logs when system checks are performed and the results of the checks.  
Logs battery level as reported by the RF Controller.  
System Check  
Battery Life  
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49  
RAV-Ware — Advanced Features  
RAV-Ware — Advanced Features  
48  
Error Messages  
When the RAV system encounters an error, an error icon will appear in the lower  
Device Toolbox Editor  
The Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware.You can  
add video codecs, sound cards, record/playback devices and amplifiers to customize your sys-  
tem and easily access these devices for future RAV installations.  
left-corner of the screen. Review this log to troubleshoot problems.  
To view error messages  
To open the Device Toolbox Editor  
Double-click the Error icon in the  
lower-left corner of the RAV  
window.  
From the Tools menu, select Edit Device List  
-Or-  
Right-click on the Device Toolbox pane and click Device Toolbox  
To clear error messages  
Editor  
.
Click Clear.  
To add a device  
Note: Errors can be tracked using  
the Event Log.  
1. Click Add  
.
2. Select the Device Type from the Device Type  
Figure 3.33. Error log  
list.  
3. Enter the Name of the Manufacturer.  
4. Enter the Model Number of the device.  
Firmware upgrades  
Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware  
update has been installed, you should upgrade the firmware. Firmware can be upgraded  
through the network, serial or USB connection.  
5. Enter the Equalization levels and the Gain  
settings.  
6. Click OK. The new device will appear in the  
Device Toolbox Editor window and in the  
Device Toolbox.  
To open the RAV Firmware Loader  
Figure 3.35. Toolbox Editor  
Click the Firmware Loader toolbar button.  
To edit a device  
1. In the Device Toolbox Editor, select the device  
you want to modify.  
Note: This option is only available  
when you are connected to a RAV  
unit.  
2. Click Edit  
3. Change any information.  
4. Click OK  
.
To upgrade RAV firmware  
1. Click File.  
.
2. Browse RAV-Ware firmware folder  
and select rav9os or rav6os  
Tip: You can also double-click the device in the  
/
Figure 3.36. Edit Device  
Device Toolbox pane to edit.  
depending on your RAV unit.  
3. Click Open  
.
To delete a device  
4. Click the Update button.  
The File Transfer Progress bar will  
indicate when the firmware has  
been uploaded.  
1. In the device list, click the device you want to delete.  
2. Click Delete  
.
Figure 3.34. Firmware upgrades  
3. Confirm that you want to delete the device.  
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Using the RAV  
4
53  
Using the RAV — Using the Controller  
52  
Using the RAV — Using the Controller  
Note: You can dial numbers 1-9 by  
pressing and holding the assigned number.  
To dial speed dial 10, press and hold 0.  
To use speed dial  
Using the Controller  
Managing Calls  
Press and hold the assigned speed dial  
number on the dial pad.  
Most phone specific functions, such as dialing a call or adding a phonebook entry, will be  
managed from the RF controller. Phonebook and dialer actions can be done through Rav-  
Ware as well. See page 43 for more information.  
Note: REDIAL saves the last number that  
was dialed from the controller. Once  
REDIAL is pressed, the phone will be taken  
off-hook and the number will be dialed.  
To redial a phone number  
Press  
.
Note: RAV can also be set to  
To answer a call  
automatically answer calls. See page 56 to  
enable Auto-Answer.  
Press  
on the RF controller to answer  
To dial a call from the Phonebook  
the call.When there is an incoming call,  
the phone rings and the LEDs on the  
microphones flash.  
1. Press  
on the RF Controller.  
Conference  
Product Management  
Sales Team  
*
2. Scroll to the entry and press  
.
To make a call  
Figure 4.2. Dialing from the phonebook  
1. Press  
.You will hear a dial tone.  
2. Dial the number as you would on a  
standard phone.The number appears on  
the LCD screen.  
To use the status key  
18005781234  
Press and hold  
for two seconds to  
ClearOne 55  
10/13/04 14:33 PM  
8013568518  
display the status of the RAV.  
Note: The controller accepts a maximum  
of 44 characters. No more than 44  
characters can be entered.  
If the phone is not in use (on-hook) the  
LCD will display the device name, the date  
and time and the local number.  
Figure 4.1. LCD screen  
Figure 4.3. On-hook status  
Note: The phonebook key will delete the  
entire dial string if you press it for two  
seconds. Pressing and holding the pound  
(#) key for two seconds will insert a pause  
into the dialing string.The duration of the  
pause is two seconds.  
To pre-dial a call  
If the phone is in use (off-hook), the LCD  
will display the call duration, the date and  
time and the dialed number.  
1. Dial a phone number.  
You can press  
to delete the last digit  
11:14  
10/13/04 14:33 PM  
9795311468  
entered in the pre-dialing string.  
2. Press  
to send the call.  
Figure 4.4. Off-hook status  
Note: RAV can also be set to  
automatically disconnect calls. See page  
57 to enable Auto-Disconnect.  
To end a call  
Note: This feature is dependent on your  
PBX service or local phone service. Refer  
to your PBX vendor or local telephone  
service for details.  
To send a flash signal  
Press  
to disconnect the call.  
Press  
to use call transfer, call waiting  
or conference calling.  
Note:This function mutes all microphones  
in the room.The microphone LEDs and the  
mixer front panel LEDs light red when the  
microphones are muted.  
To mute/unmute microphones  
Note: If an external amplifier is dragged  
to the line output or record devices in  
RAV-Ware, the volume buttons will be  
programmed to adjust the external  
amplifier. See page 37 for more  
information.  
To adjust the speaker volume  
1. Press  
to mute the microphones.The  
Press  
– Or –  
Press  
to increase the volume.  
to decrease the volume.  
microphone LEDS will illuminate red.  
2. Press  
again to unmute microphones.  
The microphone LEDS will illuminate  
green.  
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55  
Using the RAV — Programming Phone Preferences  
54  
Using the RAV — Programming Phone Preferences  
Using the Phonebook from the RF Controller  
The Phonebook stores up to 20 names and numbers.You can add, edit and delete any of the  
Programming Phone Preferences  
contacts.  
You can manage the Phonebook, adjust phone settings, such as ring melody and tone, and set  
preferences, such as country codes and language, through the menu options outlined below.  
You can also program these preferences in the RAV-Ware software. Refer to Chapter 3 for  
more information on RAV-Ware.  
To add a Phonebook entry  
7. Press  
8. Press  
to advance to the Save option.  
again to save the entry and  
1. Press  
2. Press  
3. Press  
to access the menu options.  
to select Phonebook.  
again to select Add.  
return to the Phonebook menu.  
Menu  
Phonebook  
Settings  
Configuration  
Name  
4. Type the Name using the keypad.  
Number  
Note: Press a keypad key repeatedly to  
cycle through its characters.  
Add  
Edit  
Ring Melody  
Ringer Volume  
Auto Answer  
Select Country  
Select Language  
Select Frequency  
Flash Duration  
RF Radio Test  
LCD Contrast  
IP Address  
Save  
Figure 4.7 Adding a contact  
5. Press  
field.  
to advance to the Number  
Note: Entries added to the phonebook  
through the controller are assigned speed  
dial number 0. This means there is no  
speed dial associated with this number.You  
must use RAV-Ware to edit the speed dial.  
See page 43 for instructions.  
Delete  
Auto Disconnect  
6. Type the number using the keypad.  
To edit a Phonebook entry  
6. Press  
7. Press  
to advance to the Save option.  
again to save the changes and  
1. Press  
2. Press  
to access the menu options.  
to select Phonebook.  
Version  
return to the Phonebook menu.  
Figure 4.5. Menu tree  
3. Scroll to Edit and press  
.
Accessing the menu  
Sales Team  
8886451234  
The main menu gives you three options: Phonebook, Settings and Configuration. An asterisk  
4. Scroll to a desired name and press  
.
indicates your position in the menus and a down arrow indicates that the menu  
5. Make changes to the name and number  
using the keypad.  
*
Save  
continues. Once in menu mode, use the arrow keys to navigate.  
moves the cursor to the  
Figure 4.8. Editing a contact  
right.  
is a backspace key.  
is a delete key or a back key that moves you to the  
previous screen.  
saves entries and moves the cursor to the next line.  
To delete a Phonebook entry  
1. Press  
to access the menu options.  
To access the menu  
Press  
on the RF Controller to  
2. Scroll down to Delete and press  
.
Add  
Edit  
Delete  
access the RAV program menu.  
Phonebook  
*
3. Choose the entry you want to delete.  
Settings  
*
4. Press  
to delete the entry and return  
Configuration  
Figure 4.9. Deleting a contact  
to the Phonebook menu.  
Figure 4.6. Main Menu  
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57  
Using the RAV — Programming Phone Preferences  
56  
Using the RAV — Programming Phone Preferences  
Note:When enabled, Auto Disconnect will  
automatically hang up the phone once the  
other end is disconnected.  
To activate Auto Disconnect  
Adjusting the Settings  
You can activate the auto-answer setting, activate auto-disconnect, select ringer melodies  
1. Press  
to access the menu options.  
and adjust your ringer in the Settings menu.  
2. Scroll to Settings and press  
.
Note: Once you select a melody, you will  
hear it played through the speakers.  
To select a Ring Melody  
3. Scroll to Auto Disconnect and press  
4. Select Enable or Disable.  
.
Enable  
Disable  
1. Press  
2. Scroll to Settings and press  
3. Press again to select Ringer Melody.  
4. Select one of the three ringer melodies.  
to access the menu options.  
*
.
5. Press  
to save selection and return to  
Figure 4.13. Auto disconnect  
Ringer Melody  
Ringer Level  
Auto Answer  
*
the Settings menu.  
Figure 4.10. Ringer melody  
Configuration  
5. Press  
to save the selection and return  
to the Settings menu.  
The configuration menu provides options for selecting countries, languages and RF as well as  
configuring the Flash setting.  
To adjust the Ringer Level  
To select a Country  
1. Press  
to access the menu options.  
1. Press  
2. Scroll to Configuration and press  
3. Press again to select Country.  
to access the menu options.  
Ringer Level  
2. Scroll to Settings and press  
3. Scroll to Ringer Level and press  
.
USA/Canada  
Europe  
Australia/New Zealand  
*
.
.
Figure 4.11. Ringer level  
4. Use  
or  
to adjust the volume.  
Figure 4.14. Select a country  
Note: Ringer volume is indicated by a  
horizontal bar on the LCD screen.  
4. Select the country where the RAV is  
being used from the list of available  
countries.  
Warning: The country code must be set  
correctly in RAV-Ware and the RF  
Controller to ensure that the unit operates  
properly when connected to the telco  
network and that it complies with the  
country’s telco requirements. Changing  
this code to a country other than the  
intended country of operation might cause  
the RAV to be non-compliant.  
5. Press  
to save and return to the  
Settings menu.  
To activate Auto Answer  
5. Press  
to save the country selection  
and return to the Configuration menu.  
1. Press  
to access the menu options.  
Note: This is assigned to the telco for the  
specific country settings.  
2. Scroll to Settings and press  
.
After 2 Rings  
After 4 Rings  
Disable  
*
To select a Language  
3. Scroll to Auto Answer and press  
.
5. Press  
to save the language and  
return to the Configuration menu.  
4. Select After 2 Rings or After 4 Rings.  
-Or-  
1. Press  
to access the menu options.  
Figure 4.12. Auto answer  
Select Disable to deactivate the Auto  
Answer function.  
2. Scroll to Configuration and press  
3. Scroll to Language and press  
4. Select a language from the list.  
.
English  
Spanish  
French  
.
5. Press  
to save selection and return to  
*
the Settings menu.  
Figure 4.15. Select a language  
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59  
Using the RAV — Programming Phone Preferences  
58  
Using the RAV— Programming Phone Preferences  
Note: The channel frequency allows the  
mixer to communicate with the controller.  
The frequency in RAV-Ware must match  
the RAV controller frequency. See page  
32.  
To select a frequency  
To perform RF radio test  
1. Press  
to access the menu options.  
1. Press  
to access the menu options.  
RF Radio Test  
-------  
2. Scroll to Configuration and press  
3. Scroll to Frequency and press  
4. Choose a frequency from 1–8.  
.
2. Scroll to Configuration and press  
3. Scroll to RF Radio Test and press  
.
Exit  
.
.
Frequency 1  
Frequency 2  
Frequency 3  
Figure 4.18. RF Radio test  
4. Press  
to exit and return to the  
*
Configuration menu.  
5. Press  
to save the frequency and  
Note: The RF Controller will send out a  
radio signal and display the signal strength  
between the Controller and the mixer. Use  
this feature to ensure the mixer and  
Controller are set to the same frequency  
and to verify of the signal strength. Use  
the chart to determine the reliability of the  
signal.  
return to the Configuration menu.  
Figure 4.16. Select a frequency  
Note: If you are using the European or  
South African version of RAV frequency 1  
and frequency 8 are the same frequency.  
Signal Level  
0–4 bars  
Reliability  
Fair  
4–8 bars  
Good  
To enter flash duration  
9–12 bars  
13–16 bars  
Better  
Best  
1. Press  
to access the menu options.  
Attention: If you are having trouble with  
the communication between the Controller  
and the mixer, refer to the Troubleshooting  
guide for tips on improving signal strength.  
!
Figure 4.19. Signal strength reliability  
2. Scroll to Configuration and press  
3. Scroll to Flash Duration and press  
.
1000  
Save  
.
To change LCD contrast  
4. Type the duration number from  
50–1000 ms.  
Figure 4.17. Enter flash settings  
1. Press  
to access the menu options.  
5. Press  
to save the duration and return  
2. Scroll to Configuration and press  
3. Scroll to Contract and press  
4. Choose a contrast setting (0–3).  
.
Contrast 0  
Contrast 1  
Contrast 2  
to the Configuration menu.  
*
.
Figure 4.20. Contrast  
5. Press  
to select the contrast and  
return to the Configuration menu.  
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61  
Using the RAV — Programming Phone Preferences  
60  
To view the IP address  
1. Press  
to access the menu options.  
IP Address  
191.151.147.102  
Exit  
2. Scroll to Configuration and press  
3. Scroll to IP Address and press  
.
.
Note:The IP address for the RAV unit will  
display on the LCD.  
Figure 4.21. IP Address  
4. Select Exit to return to the Configuration  
window.  
To check the RAV version  
1. Press  
2. Scroll to Configuration and press  
3. Scroll to Version and press .The  
to access the menu options.  
Version  
1.0.0  
Exit  
.
version of the RF Controller firmware will  
display.  
Figure 4.22. Version  
4. Select Exit to return to the Configuration  
window.  
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Web Interface  
5
65  
Web Interface — Overview  
64  
Web Interface — Overview  
Dial  
Overview  
Accessing the web interface  
The RAV has a built-in web server that provides a remote access interface to your RAV system.  
However, not all programming and metering functions are available.The web interface allows you  
to connect to a RAV unit, run system checks, view the event log and manage calls.  
You can make all your calls from the Dialer in the web interface.You can dial a number,  
redial the last dialed call and disconnect calls.You can also use flash settings, mute the  
microphones and adjust volume.  
To open the dialer window  
Click the Dial button in the left channel navigation.  
To use the web interface from outside your network, your firewall must be properly configured to  
allow access. If you are accessing RAV from within the network, you may use the network name.  
The web interface uses Port 80.  
To connect to RAV through the web  
interface  
1. Open a web browser and enter the IP  
address or Network Name of the RAV in the  
address bar.  
2. Enter your User Name and Password.The  
default user name is ClearOne and the  
default password is RAV  
.
Figure 5.1. Network Password  
The RAV web interface opens. Navigation  
buttons are shown in the left channel.  
Figure 5.3. Dialer window  
To make a call  
1. Click the ON/OFF button to take the phone off-hook.  
2. Using the number pad, dial a phone number just as you would on a standard phone.  
Note: You can also pre-dial the number and press the ON/OFF button to connect the call.  
Tip: You can also dial using the 0-9, star (*) and number (#) on your on your keyboard. Use  
the comma (,) key to enter a two second pause.The Enter key connects to and disconnects from  
/
the telephone line.  
Figure 5.2. RAV-Ware management system  
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67  
Web Interface — Overview  
66  
Web Interface — Overview  
To make a call from the Phonebook  
Event Log  
1. Click a number in the Phonebook you want to call.  
The name and number appear in the display window.  
2. Click ON/OFF button to dial the call.  
The Event Log keeps record of a user-selectable events.You select the events you want  
recorded in RAV-Ware.You then can download the log for review in the web interface. Check  
the Event Log when there are communication errors or for other troubleshooting.  
To open event log  
To end a call  
Click the Event Log button in the menu pane.  
Click the ON/OFF button.  
To redial  
Click the REDIAL button.  
The phone will automatically be taken off-hook and the last dialed number will be called.  
To send a Flash signal  
If your telephone service includes call transfer, call waiting or conference calling, you can  
use the Flash key. Refer to your local telephone service for details.  
To mute/unmute  
1. Press the MUTE button to mute all microphones.  
2. Press the MUTE button again to unmute all the microphones.  
To adjust call volume  
Use the UP and DOWN volume buttons to adjust the volume to the desired level.  
Figure 5.4. Event log  
To clear log  
Click the Clear Log button.  
To download log  
Click the Download Log button.  
Note: Right-click on the event log to save a copy to your hard drive as a .txt file.  
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69  
Web Interface — Overview  
68  
Web Interface — Overview  
System Check  
Log Out  
The System Checks window allows you to check your RAV system to be sure all parts of your  
Click the Log Out button.  
system are connected and working properly.  
To open the system checks  
Click the System Checks button.  
Figure 5.6. Log out  
Click Yes, Log Out.  
-Or-  
No, Go Back to return to the main screen.  
Figure 5.5. System Checks  
To run system checks  
Click the Start button.  
RAV checks all components. When the check is complete, lights will indicate the status of  
each component. Green indicates the part is connected and functioning. Red indicates a  
problem with the component.  
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Appendix  
6
73  
Appendix — Maintenance  
72  
Appendix Troubleshooting  
Controller  
Maintenance  
Controller doesn't communicate with the mixer  
Unplug all components before cleaning. Do not use liquid or aerosol cleaners. Use a soft,  
damp cloth to clean the microphones and controller.  
The RF Controller performs best when the RAV mixer is positioned within line of sight and  
with the antenna pointed up. Check the signal strength indicator in all areas of the room  
where the controller will be used.The signal strength indicator is on the LCD screen and the  
maximum number of bars is four.  
If storing for an extended period of time, remove the batteries.  
For optimal RF connectivity, make sure the signal strength measures two or four bars in all  
operating locations.You can also use the RF Radio Test function on the Controller for a  
more detailed signal strength measurement. Refer to page 59 for more information.  
Troubleshooting  
Audio  
No dial tone  
Signal Level  
0–4 bars  
Reliability  
Fair  
Ensure that the RJ-11 cable is connected to an analog line. Make sure the phone cable is  
connected to the Line jack, not the Set jack. If you are connected to a digital line through a  
telephone handset, take the handset off-hook. Run a system diagnostic check through RAV-  
Ware to be sure all RAV components are working properly.  
4–8 bars  
Good  
9–12 bars  
13–16 bars  
Better  
Best  
RAV does not ring  
Adjust the volume of the ringer. Check that the RJ-11 cable is connected. Verify that the  
dialed phone number is correct.  
To improve signal strength  
• Verify that the mixer is within line of site  
Muffled reception  
• Install mixer in the top space of the equipment rack  
• Ensure the antenna is pointed up  
Do not move the microphone pods while on a call. Move any items that might be blocking the  
microphones. Move closer to the microphones.  
• Do not install the mixer in a metal cabinet  
Far-end party cannot hear  
Check the connections of all audio inputs. Check the Audio Mixer in RAV-Ware to make sure  
the correct audio paths are selected. Adjust the volume of the audio outputs.  
You can also purchase a remote mount antenna to improve the signal strength when the  
mixer is located in a different room or in an enclosed metal cabinet.  
Part number: 910-153-050  
Be sure the frequency setting on the controller is the same as the frequency setting in RAV-  
Ware.  
Short silences, echoes or clipped speech on the far end  
Adjust the equalization in RAV-Ware for each component.  
Cannot assign a speed dial number  
Adjust the volume. Watch the meters. Make sure the loudest audio causes the meters to just  
enter the yellow zone.  
Any phone numbers entered using the Controller are automatically assigned to speed dial  
location 0. Access RAV-Ware to assign speed dial numbers.  
Be sure equipment is placed correctly for the best sound performance. Refer to Chapter 1 for  
basic room design guidelines.  
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75  
Appendix Troubleshooting  
74  
Appendix— Pinouts  
Speakers  
Pinouts  
Neither speakers play  
Check that the wires are properly connected. Check the audio mixer in RAV-Ware to ensure  
the audio is routed to the loudspeakers.  
Camera pinouts  
8-Pin Mini DIN connector  
Pin Number  
Control  
RTS  
Pin Number  
Control  
RXD  
Bass and treble are weak  
Check the equalization for the loudspeakers in RAV-Ware.  
1
2
3
4
5
6
7
8
CTS  
TXD  
TXD  
not used  
not used  
GND  
Only one speaker plays  
Check the equalization for the loudspeakers in RAV-Ware. Check the wires connected to the  
speaker that does not play. Be sure the wires are in good condition and are firmly connected.  
8 Pin Mini DIN  
8 Pin Mini DIN  
Pin 2 CTS  
Pin 1 RTS  
Pin 1 RTS  
Pin 2 CTS  
One speaker still does not play  
Pin 5 RXD  
Pin 3 TXD  
Disconnect the wires from both the speaker and the mixer. Disconnect the other wire from its  
speaker and connect that end of the wire to the speaker that doesn't play. If the speaker still  
doesn't play, the problem is in the speaker. If the speaker now plays, continue checking for  
the source of the problem. Disconnect the same wire from the mixer. Connect it to another  
output. If the speaker plays, the problem is the original wire that was connected to that  
speaker.  
Pin 4 GND  
Pin 4 GND  
Pin 3 TXD  
Pin 5 RXD  
Pin 6 GND not used  
Pin 7 Not used  
Pin 8 Not used  
Pin 6 TXD not used  
Pin 7 Not used  
Pin 8 Not used  
General  
DB-9 connector  
Physical damage to RAV  
Pin Number  
Control  
CD  
Pin Number  
Control  
DSR  
RTS  
All repairs must be done by a ClearOne technician. Call ClearOne technical support for more  
information.  
1
2
3
4
6
7
8
9
RXD  
TXD  
DTR  
CTS  
RI  
DB-9  
8 Pin Mini DIN  
Pin 2 CTS  
Pin 3 TXD  
Pin 5 RXD  
Pin 1 CD  
Pin 2 RXD  
Pin 3 TXD  
Pin 4 DTR  
Pin 5 GND  
Pin 6 DSR  
Pin 7 RTS  
Pin 8 CTS  
Pin 9 RI  
Pin 4 GND  
Pin 2 CTS  
Pin 1 RTS  
Pin 6 GND Not used  
Pin 7 Not used  
Pin 8 Not used  
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77  
Appendix — Specifications  
76  
Appendix — Specifications  
Loudspeaker  
Specifications  
Connection: Push terminals with left and right  
Power: 10 Watts into 8 Ohm load  
Impedance: 8 Ohm  
Frequency Response: 60 Hz - 15 kHz (+/-1 dB)  
Dynamic Range: > 80 dB  
THD+N: < 0.5% (+5 dBu line input @1 kHz)  
Output Level: 90 dBSPL output @ 1 meter  
Dimensions  
Dynamic Range: > 65dB  
Mixer (WxDxH)  
17" x 7.5" x 2"  
(43.2 cm x 19.1 cm x 5.1 cm)  
Line Input  
Connection: Unbalanced RCA  
Gain: -10 dBu nominal, adjustable from -14 dB  
to +18 dB  
RF Controller (WxDxH)  
10.5" x 4.5" x 2.75"  
Nominal Level: -10 dBu  
Maximum Level: +9 dBu  
Impedance: > 10 kOhm  
Mixer  
Microphone Pod  
Diameter 7" (17.8 cm)  
Height 1.5" (3.8 cm)  
AEC tail time: 128 ms  
Adaptive noise cancellation: (6 - 18 dB)  
Gating: Adaptive ambient, 1st mic priority, look  
ahead gating, NOM attenuation  
Line Output  
Weight  
Connection: Unbalanced RCA  
Nominal Level: -10 dBu, adjustable from -14 dB  
to +18 dB  
Maximum Level: +9 dBu  
Frequency Response: 40 Hz - 15 kHz (+/-1dB)  
Dynamic Range: > 80 dB  
THD+N: < 0.02% (+6 dBu input @1 kHz)  
Telephone Interface  
Mixer 4.5 lb (2.04 kg)  
RF Controller 2.0 lb (.91 kg)  
Microphone Pod 1.1 lb (.5 kg)  
Conditions: All measurements taken with  
ALC disabled  
Connection: RJ-11 (Set and Line Jacks)  
Tail Time: 30 ms  
Frequency Response: 250 Hz to 3.3 kHz (+/-1  
dB)  
THD+N: < 0.2% (+7 dBu line input @1 kHz)  
Dynamic Range: > 60 dB  
Environmental  
Operating Temperature:  
32º to 122º F  
0º to 50º C  
Playback/Record Input  
Connection: Unbalanced RCA  
Gain: -10 dBu nominal, adjustable from -14 dB  
to +18 dB  
Nominal Level: -10 dBu  
Maximum Level: +9 dBu  
Impedance: > 10 kOhm  
Power Supply  
Primary Voltage: 100 to 240 VAC Auto sensing  
50-60 Hz  
Communication I/O  
10/100 Ethernet Control Port:  
RJ-45 with LED indicators for link, duplex and  
activity status.  
Audio Performance  
Conditions: Unless otherwise specified, all  
measurements are performed with a  
22 Hz to 15 kHz BW limit (no weighting)  
Playback/Record Output  
RS-232 Control Port:  
Connection: Unbalanced RCA  
Nominal Level: -10 dBu, adjustable from -14 dB  
to +18 dB  
Maximum Level: +9 dBu  
Frequency Response: 40 Hz - 15 kHz (+/-1dB)  
Dynamic Range: > 80 dB  
DB9 female  
9,600/19,200/38,400/57,600  
(default)/115,200  
Baud rate: 8 bits, 1 stop, no parity  
Hardware flow control on (default)/off  
Microphone Pod  
Coverage: 360 degrees  
Connection: RJ-45 with Cat. 5,  
Link In/Out Ports  
THD+N: < 0.02% (+6 dBu input @1 kHz)  
VISCA Camera Port  
Max Distance from Base Mixer:  
50' (RAV 900), 75' (RAV 600)  
Frequency Response: 60 Hz - 14 kHz (+/-1dB)  
THD+N: < 0.08% (-45dBu input @ 1 kHz)  
Sensitivity: -45 dBu  
DIN, 9600 baud, No Flow Control  
USB 1.1 Configuration Port  
Slave Port  
Input Level: -6 dBu for 1 kHz 94 dBSPL  
microphone input  
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79  
Appendix — Serial Commands  
78  
Appendix — Serial Commands  
Groups and channels  
Serial Commands  
The following tables define the relationship between alpha and numeric representations.Text  
The RAV 600 and RAV 900 accept serial commands through the telnet, RS-232 serial port  
or USB.The commands in this manual pertain only to the RAV 600 and RAV 900. RS-232  
serial port protocol is 9,600, 19,200, 38,400, 57,600 (default) or 115,200 baud; 8 bits, 1  
stop bit, no parity.  
commands use the alpha designation, and binary commands use the numeric. In addition, dif-  
ferent groups have different allowable channel ranges.  
RAV 900  
Channel Range  
RAV 600  
Channel Range  
Group  
Alpha  
Number  
Conventions  
Unknown  
Outputs  
0
2
N/A  
N/A  
The following typographic conventions are used in this document to describe the different  
serial commands. Use the Command structure section and the examples as a guide when  
creating your serial commands.  
O
1 – 3  
1 – 3  
1 is Record Out  
2 is Line Out  
3 is Speaker Out  
1 is Record Out  
2 is Line Out  
3 is Speaker Out  
Convention  
<X>  
Description  
Parameters enclosed in < > indicate a mandatory parameter.  
Parameters enclosed in [ ] indicate an optional parameter.  
Parameters separated by a hyphen (-) indicate a range between the  
values.  
Microphone Pod  
Line Inputs  
M
L
3
7
1 – 3  
1 – 3  
[X]  
1 – 2  
1 is Playback In  
2 is Line In  
1 – 2  
1 is Playback In  
2 is Line In  
1-8  
4,7,9  
Parameters separated by a comma (,) indicate a list of available values.  
Words in uppercase bold indicate command text.  
Indicates the device type and device ID.  
Unit  
U
9
0 for Unit Values  
1 for Log  
0
BAUD  
DEVICE  
Matrix  
X
S
11  
13  
15  
0
0
0
1
Command structure  
Phonebook  
Commands can be either UPPERCASE or lowercase. Also, extra spaces or tabs between  
arguments in text commands are allowed. Return values are always uppercase. In order for a  
command to be recognized by the serial port, the command must be terminated by a car-  
riage return.  
N
2 for HTML skin  
3 for Firmware  
4 for Directory  
5 for Firmware Data  
Transmit  
Receive  
T
R
V
16  
17  
19  
1
1
1
1
The structure of serial commands is as follows: #TYPE DEVICE COMMAND [X] [X]  
#
indicates the start of a command line  
Local Camera  
Sony Mode: 1–7  
Canon Mode: 1–9  
Sony Mode: 1–7  
Canon Mode: 1–9  
DEVICE  
COMMAND  
[X] [X]  
represents the device type and device number  
is the command text  
represents any additional options in the order that they appear in the  
command descriptions that follow  
Type and device IDs  
*
placed in the Type ID or Device ID fields, the command applies to all  
units or all devices respectively.  
Type ID  
0x8  
Unit type  
RAV 900  
Device ID range  
0x0  
Example  
A command to disable automatic gain control for Mic 2 on a RAV 600 device “0” will have  
the command line: #50 AGC 2 M 0. In this command line, 5=RAV 600, 0=unit 0,  
AGC=command, 2=channel, M=Mic Input group, 0=off state. If a command calls for a  
“null” value, leave a blank in the command line. For example, “#50 AGC 2 M” will return  
the current AGC state of Mic 2 on device 50.  
0x9  
RAV 600  
0x0  
Command responses will have a carriage return line feed.  
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81  
Appendix— Serial Commands  
80  
Appendix— Serial Commands  
Meter type definitions  
RAV serial commands  
Command  
Function  
Alpha  
A
Numeric  
2
Level position  
for Mic Pods  
Level position  
for Line Inputs  
Level position  
for Outputs  
Level position  
for Telco Transmits for Telco Receives  
Level position  
AA  
AARINGS  
ACONN  
AD  
AEC  
AECREF  
AGC  
BATTERYLVL  
BAUD  
CALLDUR  
CAMBAUD  
CAMCTRLMODE  
CAMFLOW  
CAMMOVE  
CAMPRESET  
CAMPRESETSET  
CAMPRESETSET2  
CAMPOSITION  
CAMSWITCHLAG  
CAMTRACK  
CAMZOOM  
CLEAREFFECT  
CLOCK  
Selects/reports setting of auto answer  
Selects/reports setting of the number of rings to auto answer  
Selects/reports status of audible connect/disconnect indication  
Selects/reports setting of auto disconnect  
Selects/reports acoustic echo canceller setting  
Enables/disables or reports current status of AEC reference  
Selects/reports AGC  
Reports battery level on remote  
Selects/reports the baud rate of the serial port  
Indicates how long a call has lasted  
Selects/reports baud rate of camera control port  
Sets/reports camera control port mode  
Selects/reports flow control of camera control port  
Sends command to move the camera on the camera control port  
Executes camera preset  
Maximum level  
of the three  
microphones on the  
pod after processing  
Level after PEQ  
and gain  
Level after PEQ  
and gain  
Level after gain  
Level after gain  
adjustment  
R
5
Echo Return Loss  
N/A  
N/A  
N/A  
N/A  
E
T
6
7
Echo Return Loss  
ERL + ERLE  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Serial command error codes  
Error number  
Text message  
Explanation/Solution  
Sets current position of camera as preset  
Sets/reports current camera preset  
1
Memory error  
The box is out of internal memory.  
Power cycle the box.  
Sets/reports current position of camera on the camera control port  
Set the switch time lag for voice tracking  
Selects/reports camera voice-tracking mode  
Sets/reports current zoom of camera on the camera control port  
Enables/disables or reports current status of clear effect  
Sets/reports current time  
2
3
No command found  
Unknown command  
A command was not found in the string.  
A command was executed on a different  
device type that this box response can  
not display.The command dictionary  
needs to be updated.  
COUNTRY  
DEFAULT  
DEVICE  
Sets/reports country for compliance  
Sets the unit to default  
Selects/reports manufacturer identification label  
Enables /disables or reports the current type of device connected to  
an input or output  
Dials DTMF sequence or reports last sequence dialed  
Selects/reports device ID  
Selects/reports IP address of the Ethernet port  
Selects/reports use of DHCP of the Ethernet port  
Selects/reports DNS server IP address of the Ethernet port  
Selects/reports use of the DNS of the Ethernet port  
Selects/reports default gateway of the Ethernet port  
Selects/reports subnet mask of the Ethernet port  
Enables/disables or reports current status of equalization  
Enables/disables or reports current status of equalization  
Selects/reports the flow control of the serial port  
Changes/reports gain for a channel  
DEVICETYPE  
4
5
Not implemented  
Argument error  
The command is not implemented.  
DIAL  
DID  
The command had an argument that was  
out of range.  
ENETADDR  
ENETDHCP  
ENETDNSA  
ENETDNX  
ENETGATE  
ENETSUBN  
EQ  
EQSEL  
FLOW  
GAIN  
GATE  
6
7
Unknown command  
Bad checksum  
The command is unknown to this unit.  
The binary command’s checksum is  
wrong.  
8
Camera not responding  
A preset or macro failed to program  
because it is too large or because its  
command list contained an invalid  
command.  
Reports gate status of microphones  
Selects/reports gate status report frequency  
Sends a hook flash  
GREPORT  
HOOK  
HOOKD  
Selects/reports hook flash duration  
11  
Command too big  
The binary command is too large.  
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Appendix — Serial Commands  
82  
Appendix— Serial Commands  
AA - Auto Answer Enable/ Disable  
Command  
Function  
This command selects/reports the setting of auto answer.  
LABEL  
LOCALNUM  
LVL  
LVLREPORT  
LVLREPORTEN  
MANUFACTURER  
MICCAMPRESET  
MTRX  
Selects/reports label of specified channel or unit  
Sets/reports current value of local number  
Reports in, out or processor level  
Selects/reports level status  
Enables/disables level reporting  
Selects/reports manufacturer identification label  
Associate a microphone with a camera preset  
Selects/reports matrix routing of an in to out  
Sets/reports mute status  
Enables/disables or reports current status of noise cancellation  
Dials speed dial number by name  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
0 = Off  
1 = On  
2 = Toggle  
(Null to query in text)  
MUTE  
NCSEL  
PBDIAL  
BINARY FORM DETAILS  
PHONEBOOKADD  
PHONEBOOKCNT  
PHONEBOOKDEL  
PHONEBOOKREAD  
REDIAL  
Saves entry in the phonebook  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
28  
1
Queries number of entries in phonebook  
Deletes an entry in the phonebook  
Queries an entry in the phonebook  
Redials last number called  
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE AA <Channel> [Value]  
RESET  
Resets the unit  
RFFREQ  
RING  
Sets/reports frequency for RF link to remote  
Indicates a ringing line  
AARINGS - Number of Rings to Auto Answer On  
This command selects/reports the setting of the number of rings to auto answer.  
RINGERLVL  
RINGERSEL  
RINGERTEST  
SILENCEPRST  
SPEEDDIAL  
STEREOMIX  
SYSCHECKS  
TE  
Selects/reports audible ring level  
Sends/reports audible ring melody  
Plays current audible ringer melody  
Associates camera preset with silence for voice tracking  
Dials speed dial number by speed dial number  
Enables/disables or reports stereo mix status  
Initiates system checks  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
2 or 4  
Selects/reports hook status  
(Null to query in text)  
TELCOLVLCTRL  
UID  
Selects/reports setting of Telco TX level control  
Reports unit ID (read only)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
31  
1
VER  
VOLUME  
Reports unit version (read only)  
Changes/reports the gain for the output channel  
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE AARINGS <Channel> [Value]  
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Appendix — Serial Commands  
84  
Appendix— Serial Commands  
AEC - Acoustic Echo Canceller enable/ disable  
This command selects/reports the setting of Acoustic Echo Canceller.  
ACONN - Audible Connect / Disconnect Indication  
This command selects/reports the status of the audible connect/disconnect indication.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group And Channels  
Units  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
3 (M)  
0 = Off  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
0 = Off  
1 = On  
1 = On  
2 = Toggle(Null to query in text)  
2 = Toggle  
(Null to query in text)  
BINARY FORM DETAILS  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
27  
1
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
96  
1
<Channel><Group><Value>  
<Channel><Group><Value>  
TEXT FORM DETAILS  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE AEC <Channel> [Value]  
COMMAND FORM:  
DEVICE ACONN <Channel> [Value]  
AECREF - Acoustic Echo Cancellation Reference  
This command enables/disables or reports the current status of the AEC reference.  
AD - Auto Disconnect Enable/ Disable  
This command selects/reports the setting of auto disconnect.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
Value  
Unsigned Integer  
4
1 - 3  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
(Null to query in text)  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
0 = Off  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
68  
1
<Value>  
1 = Loop Drop  
2 = Call Progress  
3 = Loop Drop + Call Progress  
(Null to query in text)  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE AECREF [Value]  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
29  
1
AGC - Automatic Gain Control  
This command selects/reports the setting of automatic gain control.  
<Channel><Group><Value>  
TEXT FORM DETAILS  
ARGUMENT DETAILS  
COMMAND FORM:  
DEVICE AD <Channel> [Value]  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group And Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
3 (M)  
0 = Off  
1 = On  
2 = Toggle  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
1
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE AGC <Channel> <Group> [Value]  
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Appendix — Serial Commands  
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Appendix— Serial Commands  
BATTERYLVL - Battery Level  
CALLDUR - Call Duration  
This command reports the battery level on the remote. If the batteries run low, this command will  
This command indicates how long a call has lasted. If no call is in session, this will report 0. At the  
automatically be sent out reporting the low indication.  
time of call termination, this command will automatically be sent out reporting the duration.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Value  
Type  
Unsigned Integer  
Size  
4
Values  
Units  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group And Channels  
Units  
0 = battery level unavailable  
1 = Lowest  
Group  
Group  
1
17 (R)  
2
Reserved  
2
0
3
4
Duration String  
8
String of format  
HR:MN:SS  
5 = Highest  
(Null to query in text.)  
BINARY FORM DETAILS  
COMMAND ID:  
63  
3
BINARY FORM DETAILS  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM: <Value>  
65  
1
<Channel><Group><Reserved><Duration>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE CALLDUR <Channel> <Duration>  
TEXT FORM DETAILS  
COMMAND FORM DEVICE BATTERYLVL [Value]  
CAMBAUD - Camera Control Baud Rate  
This command selects/reports the baud rate of the camera control serial port.  
BAUD - Baud Rate  
This command selects/reports the baud rate of the serial port.  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
ARGUMENT DETAILS  
Value  
Unsigned Integer  
4
2400, 9600, 19200, 38400  
Name  
Type  
Size  
Values  
Units  
(Null to query in text)  
Value  
Unsigned Integer  
4
9600, 19200, 38400,  
57600,115200  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
60  
1
<Value>  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
2
1
TEXT FORM DETAILS  
<Value>  
COMMAND FORM:  
DEVICE CAMBAUD [Value]  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE BAUD [Value]  
CAMCTRLMODE - Camera Control Port Mode  
This command sets/reports the camera control port mode.  
Attention: If you are connected to the RAV unit through the serial port, you will need to reboot  
the unit before the baud rate and flow control changes take place. If you are connected to the  
RAV unit through the USB port, changes are made instantly.  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
Value  
Unsigned Integer  
4
0 = Sony  
1 = Canon  
(Null to Query in Text)  
BINARY FORM DETAILS  
COMMAND ID:  
50  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
<Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE CAMCTRLMODE [Value]  
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Appendix — Serial Commands  
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Appendix — Serial Commands  
CAMFLOW - Camera Control Flow Control  
CAMPRESET - Camera Preset  
This command selects/reports the flow control of the camera control serial port on the unit.  
Executes a camera preset.There is no query for this command.  
Hardware flow control is implemented using DTR and DSR.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
Name  
Type  
Size  
Values  
Units  
Value  
Unsigned Integer  
4
1 - 10  
Value  
Unsigned Integer  
4
0 = Off  
1 = On  
2 = Toggle  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
51  
1
<Value>  
BINARY FORM DETAILS  
TEXT FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
61  
1
<Value>  
COMMAND FORM:  
DEVICE CAMPRESET [Value]  
CAMPRESETSET - Camera Preset Setup  
This command sets the current position of a camera as a camera preset.There is no query for this  
command.  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE CAMFLOW [Value]  
ARGUMENT DETAILS  
CAMMOVE - Move the Camera  
This command sends commands to move the camera on the camera control port.There is no query  
for this command.  
Name  
Type  
Size  
2
Values  
1 - 10  
Units  
Preset  
Unsigned Integer  
Channel Channel  
1
1
See Group and Channels  
19 (V)  
ARGUMENT DETAILS  
Group  
Label  
Group  
String  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group And Channels  
19 (V)  
0 = Stop  
1 = Pan Right  
2 = Pan Left  
3 = Tilt Up  
Units  
16  
BINARY FORM DETAILS  
Group  
Value  
Group  
Unsigned Integer  
1
2
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
52  
5
<Preset><Channel><Group><Label>  
TEXT FORM DETAILS  
4 = Tilt Down  
5 = Zoom In  
6 = Zoom Out  
COMMAND FORM:  
DEVICE CAMPRESETSET <Preset Channel Group Label>  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
49  
1
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE CAMMOVE <Channel Group> [Value]  
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Appendix — Serial Commands  
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Appendix — Serial Commands  
CAMPRESETSET2 - Camera Preset Setup 2  
CAMSWITCHLAG - Camera Switch Time Lag  
This command set the switch time lag for voice tracking.  
This command sets or reports the current camera preset.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Value  
Type  
Unsigned Float  
Size  
4
Values  
0.00 - 5.00  
Units  
Name  
Preset  
Type  
Unsigned Integer  
Size  
2
Values  
1 - 10  
Units  
S
BINARY FORM DETAILS  
Channel  
Group  
Pan Angle  
Channel  
Group  
Signed Float  
1
1
2
See Group and Channels  
19 (V)  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
76  
1
<Value>  
If Sony, -100 to 100.  
If Canon, -100 to 100.  
(NULL to Query in Text)  
If Sony, -25 to 25.  
If Canon, -30 to 90.  
If Sony, 6.6 to 65.  
If Canon, 3 to 47.5.  
Degrees  
TEXT FORM DETAILS  
Tilt Angle  
Zoom Angle  
Label  
Signed Float  
Signed Float  
String  
2
Degrees  
Degrees  
COMMAND FORM:  
DEVICE CAMSWITCHLAG [Value]  
4
CAMTRACK - Camera Track  
This command selects/reports the camera voice tracking mode.  
16  
BINARY FORM DETAILS  
ARGUMENT DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
56  
7
Name  
Value  
Type  
Unsigned Integer  
Size  
4
Values  
0 = Off  
1 = On  
Units  
<Preset><Channel><Group><Pan><Tilt><Zoom><Label>  
2 = Toggle  
(Null to query in text)  
TEXT FORM DETAILS  
COMMAND FORM: DEVICE CAMPRESETSET2 <Preset>[Channel Group Pan Tilt Zoom Label]  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
57  
1
<Value>  
CAMPOSITION - Camera Position  
This command sets or reports the current position of the camera on the camera control port.  
ARGUMENT DETAILS  
TEXT FORM DETAILS  
Name  
Channel Channel  
Group Group  
Type  
Size  
1
1
Values  
See Group and Channels  
19 (V)  
Units  
COMMAND FORM:  
DEVICE CAMTRACK [Value]  
CAMZOOM - Camera Zoom  
This command sets or reports the current Zoom of the camera on the camera control port.  
Pan Angle Signed Float  
2
If Sony, -100 to 100.  
If Canon, -100 to 100.  
(NULL to Query in Text)  
If Sony, -25 to 25.  
If Canon, -30 to 30.  
Degrees  
Degrees  
ARGUMENT DETAILS  
Tilt Angle Signed Float  
4
Name  
Type  
Size  
1
1
Values  
See Group and Channels  
19 (V)  
Units  
Channel  
Channel  
BINARY FORM DETAILS  
Group  
Group  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
53  
2
Zoom Angle  
Signed Float  
2
If Sony, 6.6 to 65.  
If Canon, 3 to 47.5.  
(NULL to Query in Text).  
Degrees  
<Channel><Group><Pan Angle><Tilt Angle>  
TEXT FORM DETAILS  
BINARY FORM DETAILS  
COMMAND FORM:  
DEVICE CAMPOSITON <Channel Group> [Pan Tilt]  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
54  
1
<Channel><Group><Zoom Angle>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE CAMZOOM <Channel Group> [Zoom]  
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93  
Appendix — Serial Commands  
92  
Appendix — Serial Commands  
CLEAREFFECT - Clear Effect Wide Band Telco Emulation  
COUNTRY - Country Selection  
This command enables/disables or reports the current status of the clear effect.  
This command sets/reports the country for compliance.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Channel Channel  
Group  
Value  
Type  
Size  
1
1
Values  
See Group and Channels  
17 (T)  
0 = Off  
Units  
Name  
Value  
Type  
Unsigned Integer  
Size  
4
Values  
Units  
1 = US / Canada  
2 = Europe  
3 = Mexico  
Group  
Unsigned Integer  
2
1 = On  
2 = Toggle  
(Null to query in text)  
4 = Australia / New Zealand  
5 = South Africa  
6 = Japan  
7 = Brazil  
8 = South Korea  
9 = China  
10 = Singapore  
11 = Taiwan  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
66  
1
<Channel><Group><Value>  
(Null to query in text)  
TEXT FORM DETAILS  
BINARY FORM DETAILS  
COMMAND FORM:  
DEVICE CLEAREFFECT <Channel> [Value]  
COMMAND ID:  
40  
CLOCK - Clock Set  
This command sets or reports the current time.  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
<Value>  
TEXT FORM DETAILS  
ARGUMENT DETAILS  
COMMAND FORM:  
DEVICE COUNTRY [Value]  
Name  
Date  
Month  
Year  
Type  
Size  
1
1
Values  
1 - 31  
1 - 12  
2000 - 2099  
(NULL to Query in Text)  
00 - 23  
00 - 59  
Units  
Unsigned Integer  
Unsigned Integer  
Unsigned Integer  
DEFAULT - Default The Unit  
Sets the unit to factory defaults.There is no query for this command.  
2
ARGUMENT DETAILS  
None  
Hours  
Unsigned Integer  
Unsigned Integer  
Unsigned Integer  
Unsigned Integer  
1
1
1
1
Minutes  
Seconds  
Day of Week  
00 - 59  
BINARY FORM DETAILS  
1 = Sunday  
2 = Monday  
3 = Tuesday  
4 = Wednesday  
5 = Thursday  
6 = Friday  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
17  
1
<0>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE DEFAULT  
7 = Saturday  
Attention:The unit will need to be rebooted after sending the DEFAULT command.  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
64  
2
<Date><Month><Year><Hours><Minutes><Seconds><Day>  
TEXT FORM DETAILS  
COMMAND FORM: DEVICE CLOCK [Date Month Year Hours Minutes Seconds Day]  
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95  
Appendix — Serial Commands  
94  
Appendix — Serial Commands  
DEVICE - Device Identification Label  
DIAL - DTMF Dialing  
This selects/reports the manufacturer identification label of the specific channel.  
This command dials a DTMF sequence or reports back the last sequence dialed.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Channel Channel  
Group Group  
Reserved Unsigned Integer  
Label String  
Type  
Size  
1
1
2
32  
Values  
See Group and Channels  
2, 3, 7(O, M, L)  
0
1 - 32 characters  
CLEAR = clear the label  
(Null to query in text)  
Units  
Name  
Channel Channel  
Group  
Reserved  
Type  
Size  
1
1
2
44  
Values  
See Group and Channels  
17 (R)  
0
1 - 44 Chars of '0' - '9', 'A' - 'D', '*', '#', ','  
(Null to query last number dialed in text)  
Units  
Group  
Number String  
Note: A "1" equals a two second pause.  
BINARY FORM DETAILS  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
82  
9
COMMAND ID:  
NUMBER OF ARGUMENTS: 12  
ARGUMENT FORM:  
TEXT FORM DETAILS  
COMMAND FORM:  
30  
<Channel><Group><Reserved><Value>  
<Channel><Group><Number>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE DEVICE <Channel> <Group> [Value]  
DEVICE DIAL <Channel> [Number]  
DID - Device ID  
This command reports the device ID.This command is read-only.  
DEVICETYPE - Sets the Type of Device connected to an Input or  
Output  
ARGUMENT DETAILS  
This command enables / disables or reports the current type of device connected to an input  
or output.  
Name  
Type  
Size  
Values  
Units  
Value  
Unsigned Integer  
4
See Type and Device IDs  
(Null sent in text,Value returned)  
ARGUMENT DETAILS  
Name  
Channel Channel  
Group  
Value  
Type  
Size  
1
1
Values  
See Group and Channels  
2, 7 (O, L)  
Units  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
3
1
Group  
Unsigned Integer  
2
0 = 1 = 2 = 3 = 4 = (NULL to query in text)  
<Value>  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
85  
1
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE DEVICETYPE <Channel> <Group> [Value]  
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97  
Appendix — Serial Commands  
96  
Appendix — Serial Commands  
ENETADDR - Ethernet port IP address  
ENETDNX - Ethernet DNS Selection  
This command selects/reports the IP address of the Ethernet port on the unit.  
This command selects/reports the use of DNS of the Ethernet port on the unit.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
Name  
Type  
Size  
Values  
Units  
Value  
IP Address  
4
(Null to query in text)  
Value  
Unsigned Integer  
4
0 = On  
1 = Off  
2 = Toggle  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
TEXT FORM DETAILS  
COMMAND FORM:  
21  
BINARY FORM DETAILS  
DEVICE DID [Value]  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
26  
1
<Value>  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
<Value>  
TEXT FORM DETAILS  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE ENETADDR [Value]  
COMMAND FORM:  
DEVICE ENETDNS [Value]  
ENETDHCP - Ethernet DHCP Selection  
This command selects/reports the use of DHCP of the Ethernet port on the unit.  
ENETGATE - Ethernet default Gateway address  
This command selects/reports the default gateway of the Ethernet port on the unit.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
Name  
Type  
Size  
Values  
Units  
Value  
Unsigned Integer  
4
0 = On  
Value  
IP Address  
4
(Null to query in text)  
1 = Off  
2 = Toggle  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
23  
BINARY FORM DETAILS  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
<Value>  
COMMAND ID:  
25  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
TEXT FORM DETAILS  
<Value>  
COMMAND FORM:  
DEVICE ENETGATE [Value]  
TEXT FORM DETAILS  
ENETSUBN - Ethernet subnet mask  
COMMAND FORM:  
DEVICE ENETDHCP [Value]  
This command selects/reports the Subnet mask of the Ethernet port on the unit.  
ENETDNSA - Ethernet DNS Server addresses  
ARGUMENT DETAILS  
This command selects/reports the DNS servers IP addresses of the Ethernet port on the unit.  
Name  
Type  
Size  
Values  
Units  
ARGUMENT DETAILS  
Value  
IP Address  
4
(Null to query in text)  
Name  
Type  
Size  
Values  
Units  
BINARY FORM DETAILS  
Value  
IP Address  
4
(Null to query in text)  
COMMAND ID:  
22  
BINARY FORM DETAILS  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
<Value>  
COMMAND ID:  
24  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
TEXT FORM DETAILS  
<Value>  
COMMAND FORM:  
DEVICE ENETSUBN [Value]  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE ENETDNSA [Value]  
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99  
Appendix — Serial Commands  
98  
Appendix— Serial Commands  
FLOW - Flow Control  
EQ - Equalization  
This command selects/reports the flow control of the serial port on the unit. Hardware flow control is  
This command enables/disables or reports the current status of the equalization on the input or out-  
implemented using DTR and DSR.  
put.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Value  
Type  
Unsigned Integer  
Size  
4
Values  
0 = Off  
Units  
Name  
Channel  
Type  
Channel  
Size  
1
Values  
See Group and Channels  
Units  
1 = On  
Group  
Group  
1
2, 7 (O, L)  
2 = Toggle  
(Null to query in text)  
High Gain  
Signed Float  
2
-12.00 - 12.00  
(Null to query in text)  
-12.00 - 12.00  
-12.00 - 12.00  
Mid Gain  
Low Gain  
Signed Float  
Signed Float  
2
2
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
4
1
BINARY FORM DETAILS  
<Value>  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
67  
2
TEXT FORM DETAILS  
<Channel><Group><High Gain><Mid Gain><Low Gain>  
COMMAND FORM:  
DEVICE FLOW [Value]  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE EQ <Channel> <Group> [High Mid Low]  
GAIN - Gain Adjustment  
This command changes or reports back the gain for a channel.  
EQSEL - Equalization Enable  
This command enables/disables or reports the current status of the equalization on the input or out-  
put.  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
ARGUMENT DETAILS  
Group  
Group  
1
2, 3, 7, 16, 17 (O, M, L,T, R)  
Value  
Absol / Rel  
Signed Float  
2
0
-99.90 - 99.90 **(Null to query in text)  
A = Absolute R = Relative Null = Relative  
DB  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
2, 7 (O, L)  
0 = Off  
1 = On  
2 = Toggle  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
TEXT FORM DETAILS  
COMMAND FORM:  
5
1
<Channel><Group><Value>  
(NULL to query in text)  
DEVICE GAIN <Channel> <Group> [Value] [Absol/Rel]  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
74  
1
Note: Values indicate entry range only. Actual internal range of the gain stage is from -14 to  
18. Absolute values will be limited to the internal gain range.  
<Channel><Group><Value>  
TEXT FORM DETAILS  
GATE - Gate Status  
This command reports the gate status of mics.This command is read-only.  
COMMAND FORM:  
DEVICE EQSEL <Channel> <Group> [Value]  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
Value  
Hexadecimal  
4
Bits 0 - 8 represent  
gate status on Mics 1 - 9  
(Null sent in text,Value returned)  
Mic 1 = LSB, Mic 2 =MSB  
BINARY FORM DETAILS  
COMMAND ID:  
6
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
TEXT FORM DETAILS  
COMMAND FORM:  
1
<Value>  
DEVICE GATE [Value]  
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101  
Appendix — Serial Commands  
100  
Appendix — Serial Commands  
GREPORT - Gate Report  
LABEL - Label  
This command selects/reports the mode of gate status reporting.  
This selects/reports the label of the specific channel or the unit.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Value  
Type  
Unsigned Integer  
Size  
4
Values  
0 = Off  
1 = On  
2 = Toggle  
(Null to query in text)  
Units  
Name  
Channel Channel  
Group Group  
Reserved Unsigned Integer  
Label String  
Type  
Size  
1
1
2
32  
Values  
See Group and Channels  
Units  
2, 3, 7, 9, 16, 17 (O, M, L, U,T, R)  
0
For group U, 1 - 11 characters  
All other, 1 - 32 characters  
If not group U, CLEAR = clear the label  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
7
1
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
<Value>  
8
9
TEXT FORM DETAILS  
<Channel><Group><Reserved><Value>  
COMMAND FORM:  
DEVICE GREPORT [Value]  
TEXT FORM DETAILS  
COMMAND FORM:  
HOOK - Hook Flash  
DEVICE LABEL <Channel> <Group> [Value]  
This command sends a hook flash. There is no query for this command.  
LOCALNUM - Local Number  
ARGUMENT DETAILS  
This command sets or reports back the current value of the local number.  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
ARGUMENT DETAILS  
Group  
Reserved  
Group  
1
2
17 (R)  
0
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Reserved  
Number String  
Group  
1
2
16  
17 (R)  
0
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
32  
1
1 - 16 Chars of '0' - '9', 'A' - 'D', '*', '#', ','  
(Null to query in text)  
<Channel><Group><Reserved>  
BINARY FORM DETAILS  
TEXT FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
59  
5
COMMAND FORM:  
DEVICE HOOK <Channel>  
<Channel><Group><Number>  
HOOKD - Hook Flash Duration  
This command selects/reports the hook flash duration.  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE LOCALNUM <Channel> [Number]  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
50 - 1000  
Ms  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
33  
1
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE HOOKD <Channel> [Value]  
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103  
Appendix — Serial Commands  
102  
Appendix — Serial Commands  
LVLREPORTEN - Level Report Enable  
LVL - Level  
Enables level reporting for the unit.  
This command reports the level of a channel.This command is read-only.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Value  
Type  
Unsigned Integer  
Size  
4
Values  
Units  
Name  
Channel Channel  
Group Group  
Position Meter Type  
Value Signed Float  
Type  
Size  
1
1
2
4
Values  
Units  
0 = Turn off reporting but leave current list  
1 = Turn on reporting  
2 = Turn off reporting and clear the list  
(Null to query in text)  
See Group and Channels  
2, 3, 7, 16, 17(O, M, L,T, R)  
See MeterTypeDefinitions  
-99.99 - 99.99  
DB  
(Sent with Null in text,  
Value returned)  
BINARY FORM DETAILS  
COMMAND ID:  
16  
BINARY FORM DETAILS  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
<Value>  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
9
2
TEXT FORM DETAILS  
<Channel><Group><Position><Value>  
COMMAND FORM:  
DEVICE LVLREPORTEN [Value]  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE LVL <Channel> <Group> <Position> [Value]  
MANUFACTURER - Manufacturer Identification Label  
This selects/reports the manufacturer identification label of the specific channel.  
LVLREPORT - Level Report  
This command selects/reports the status of level reporting for the specified channel.  
ARGUMENT DETAILS  
Name  
Channel Channel  
Group Group  
Reserved Unsigned Integer  
Label String  
Type  
Size  
1
1
2
32  
Values  
See Group and Channels  
2, 3, 7(O, M, L)  
0
1 - 32 characters  
CLEAR = clear the label  
(Null to query in text)  
Units  
ARGUMENT DETAILS  
Name  
Channel Channel  
Group Group  
Position Meter Type  
Type  
Size  
1
1
Values  
Units  
See Group and Channels  
2, 3, 7, 16, 17 (O, M, L,T, R)  
See MeterTypeDefinitions  
0 = Off (Delete from list being reported)  
1 = On (Add to list being reported)  
2 = Toggle(Null to query in text)  
2
Value  
Unsigned Integer  
4
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
81  
9
BINARY FORM DETAILS  
<Channel><Group><Reserved><Value>  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
10  
2
TEXT FORM DETAILS  
<Channel><Group><Position><Value>  
COMMAND FORM:  
DEVICE MANUFACTURER <Channel> <Group> [Value]  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE LVLREPORT <Channel> <Group> <Position> [Value]  
Note: Level reporting for the unit must also be enabled (LVLREPORTEN).  
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105  
Appendix — Serial Commands  
104  
Appendix — Serial Commands  
MUTE - Mute  
MICCAMPRESET - Mic Camera Preset  
This command selects/reports the setting of mute on a channel.  
This command associates a mic with a camera preset for voice tracking.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
(all channels only)  
Units  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
3 (M)  
0 = Off  
Group  
Value  
Group  
Unsigned Integer  
1
2
3 (M)  
0 to Clear  
1 = On  
1 - 10  
2 = Toggle  
(Null to query in text)  
(NULL to Query in Text)  
BINARY FORM DETAILS  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
55  
1
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
12  
1
<Channel><Group><Value>  
<Channel><Group><Value>  
TEXT FORM DETAILS  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE MICCAMPRESET <Channel> [Value]  
COMMAND FORM:  
DEVICE MUTE <Channel> <Group> [Value]  
MTRX - Matrix Routing  
This command selects/reports the matrix routing of an input to an output.  
NCSEL - Noise Cancellation Select  
This command enables/disables or reports the current status of noise cancellation.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Source Channel  
Type  
Channel  
Size  
1
Values  
See Group and Channels  
Units  
Name  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Channel Channel  
Source Group  
Group  
1
3, 7, 17(M, L, R)  
Group  
Value  
Group  
Unsigned Integer  
1
2
3,17 (M, R)  
0 = Off  
1 = On  
2 = Toggle  
Destination Channel Channel  
1
Group 3 (M) is only allowed all channels.  
All other groups cannot have the all  
channel. (See Group And Channels)  
2, 16(O,T)  
Destination Group  
Value  
Group  
Unsigned Integer  
1
4
(Null to query in text)  
0 = Cross point off  
1 = Cross point on  
2 = Toggle  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
62  
1
BINARY FORM DETAILS  
<Channel><Group><Value>  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
11  
2
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE NCSEL <Channel> <Group> [Value]  
<Src. Ch.><Src. Gp.><Dest. Ch.><Dest. Gp.><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE MTRX <Src. Ch.> <Src. Gp.> <Dest. Ch.> <Dest. Gp.>  
[Value]  
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107  
Appendix — Serial Commands  
106  
Appendix — Serial Commands  
PHONEBOOKCNT - Queries the Number of Entries in the Phonebook  
PBDIAL - Dial a PB Entry by Name  
This command queries the number of entries in the Phonebook.This command is query only.  
This command dials a speed dial number by name.There is no query for this command.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Value  
Type  
Unsigned Integer  
Size  
4
Values  
0 - 20  
Units  
Name  
Channel Channel  
Group Group  
Reserved Unsigned Integer  
Label String  
Type  
Size  
1
1
2
16  
Values  
See Group and Channels  
17 (R)  
0
Units  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
78  
1
<Value>  
1 - 16 chars  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
36  
5
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE PHONEBOOKCNT <Value>  
<Channe><Group><Reserved><Label>  
TEXT FORM DETAILS  
PHONEBOOKDEL - Deletes an Entry to the Phonebook  
This command deletes an entry in the Phonebook.There is no query.  
COMMAND FORM:  
DEVICE PBDIAL <Channel> <Label>  
ARGUMENT DETAILS  
PHONEBOOKADD - Adds an Entry to the Phonebook  
Name  
Type  
Size  
Values  
Units  
This command saves an entry in the Phonebook.There is no query. No two entries can share the same  
label. An argument error will be returned if an entry already has the name.To change an entry, you  
must first delete it and then add it again. If label is blank, the first 20 characters of the number will  
be used as the label. Number must not be blank. If an entry already exists with the assigned speed  
dial it will be overwritten.  
Label  
String  
16  
1 - 16 chars  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
77  
4
<Label>  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Units  
TEXT FORM DETAILS  
Speed Dial  
Unsigned Integer  
4
0 for not assigned to a speed dial  
1 - 19  
COMMAND FORM:  
DEVICE PHONEBOOKDEL <Label>  
20 for Conference  
1 - 44 chars  
'0' - '9', 'A' - 'D', '*', '#'  
1 - 16 chars  
PHONEBOOKREAD - Queries A Entry in the Phonebook By Index  
This command queries an entry in the Phonebook.This command is query only.  
Number  
Label  
String  
String  
44  
16  
ARGUMENT DETAILS  
BINARY FORM DETAILS  
Name  
Type  
Size  
Values  
Units  
Index  
Unsigned Integer  
2
0 - 19  
COMMAND ID:  
38  
(Must be less than the  
Number of PhoneBook Entries)  
0 for not assigned to a speed dial  
1 - 1920 for Conference  
(NULL to query in text)  
NUMBER OF ARGUMENTS: 16  
ARGUMENT FORM:  
TEXT FORM DETAILS  
COMMAND FORM:  
<ID><Number><Label>  
Speed Dial Unsigned Integer  
2
DEVICE PHONEBOOKADD  
Number String  
44  
16  
1 - 44 chars '0' - '9', 'A' - 'D', '*', '#'  
Label  
String  
1 - 16 chars  
BINARY FORM DETAILS  
COMMAND ID:  
79  
NUMBER OF ARGUMENTS: 16  
ARGUMENT FORM:  
TEXT FORM DETAILS  
COMMAND FORM:  
<Index><Speed Dial><Number><Label>  
DEVICE PHONEBOOKREAD <Index>  
<Speed dial> <Number> <Label>  
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Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
109  
Appendix — Serial Commands  
108  
Appendix — Serial Commands  
REDIAL - Dial the last number again  
RFFREQ - RF Frequency Selection  
This command redials the last number.There is no query for this command.  
This command sets/reports the frequency for the RF link to the Remote.The remote must be set to  
the same setting.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group And Channels  
Units  
Name  
Type  
Size  
Values  
Units  
Group  
Reserved  
Group  
1
2
17 (R)  
0
Value  
Unsigned Integer  
4
1 - 8  
For Band 0,  
1 = 904 MHz  
2 = 907 MHz  
3 = 910 MHz  
4 = 913 MHz  
5 = 916 MHz  
6 = 919 MHz  
7 = 922 MHz  
8 = 926 MHz  
For Band 1,  
1 = 868 MHz  
2 = 868.333 MHz  
3 = 868.667 MHz  
4 = 869 MHz  
5 = 869.333 MHz  
6 = 869.667 MHz  
7 = 870 MHz  
8 = 868 MHz  
(Null to query in text)  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
45  
1
<Channel><Group><Reserved>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE REDIAL <Channel>  
RESET - Reset  
Resets the unit.There is no query for this command.  
ARGUMENT DETAILS  
None  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
20  
1
<0>  
BINARY FORM DETAILS  
TEXT FORM DETAILS  
COMMAND FORM:  
RETURN VALUES  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
58  
1
<Value>  
DEVICE RESET  
The box is reset and the boot up message is displayed.  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE RFFREQ [Value]  
RING - Ring Indication  
This command indicates a ringing line.This command is reportable only. It cannot be queried or set.  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
0 = Ring cycle has stopped  
1 = Ring cycle has begun  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
34  
1
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE RING <Channel><Value>  
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111  
Appendix — Serial Commands  
110  
Appendix— Serial Commands  
RINGERTEST - Audible Ring Melody Test  
This command plays the current audible ringer melody.This command is executable only.There is no  
query.  
RINGERLVL - Audible Ring Level  
This command selects/reports the audible ring level.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Name  
Channel Channel  
Group Group  
Type  
Size  
1
1
Values  
See Group and Channels  
17 (R)  
0
Units  
Units  
Units  
Group  
Value  
Group  
Signed Float  
1
2
17 (R)  
-12.00 - 4.00 (dB)  
(Null to query in text)  
Reserved Unsigned Integer  
2
BINARY FORM DETAILS  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
83  
1
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
46  
1
<Channel><Group><Reserved>  
<Channel><Group><Value>  
TEXT FORM DETAILS  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE RINGERTEST <Channel>  
COMMAND FORM:  
DEVICE RINGERLVL <Channel> [Value]  
SILENCEPRST - Silence Camera Preset  
This command associates a camera preset with silence for voice tracking.  
RINGERSEL - Audible Ring Melody Selection  
This command sends/reports the audible ring melody.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Type  
Size  
Values  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Value  
Unsigned Integer  
4
0 to Clear  
1 - 10  
(NULL to Query in Text)  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
1 - 3  
(Null to query in text)  
BINARY FORM DETAILS  
BINARY FORM DETAILS  
COMMAND ID:  
75  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
35  
1
<Value>  
<Channel><Group><Value>  
TEXT FORM DETAILS  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE SILENCEPRST [Value]  
COMMAND FORM:  
DEVICE RINGERSEL <Channel> [Value]  
SPEEDDIAL - Speed Dialing  
This command dials a speed dial number.There is no query for this command.  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
1 - 3334 for Conference  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
37  
1
<Channel><Group><Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE SPEEDDIAL <Channel> <Value>  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
113  
Appendix — Serial Commands  
112  
Appendix— Serial Commands  
STEREOMIX - Sets the Input to be a Stereo Mix  
SYSRESULT - System Check Result  
This command enables/disables or reports the stereo mix status of an input.  
This command reports the results of the system check.This command is reportable only. It cannot be  
queried or set.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
Name  
Type  
Size  
2
Values  
Group  
Value  
Group  
Unsigned Integer  
1
2
7 (L)  
0 = On  
System Check  
Hexadecimal Integer  
06 – Remote (not implemented)  
05 – Network  
1 = Off  
2 = Toggle  
04 – Telephone  
03 – Speaker  
(NULL to query in text)  
02 – Pod 3  
01 – Pod 2  
00 – Pod 1  
All other bits reserved.  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
86  
1
<Channel><Group><Value>  
Status  
Unsigned Integer  
String  
2
0 = Fail  
1 = Pass  
TEXT FORM DETAILS  
Message  
40  
For the pods: this message will say if a pod  
is not connected. If a pod is connected, the  
message will say which microphones fail. If  
none fail, the message will say the pod  
passes. For the speakers: the message will  
say if the speakers fail. If they, pass but are  
out of phase, the message will say they are  
out of phase. Otherwise, the message will say  
the speakers pass.  
For the telephone on hook: the message will  
report the line voltage, the line current,  
other results, and if dial tone is detected.For  
the telephone off hook: the message will  
report the line current, other results, and if  
dial tone is detected.The bit mask for the  
other results is  
COMMAND FORM:  
DEVICE STEREOMIX <Channel> [Value]  
SYSCHECKS - System Checks  
Initiates the system checks.There is no query for this command.  
ARGUMENT DETAILS  
Name  
Type  
Size  
4
Values  
Units  
System  
Hexadecimal Integer  
00 - Pod 1  
01 - Pod 2  
02 - Pod 3  
03 - Speaker  
04 - Telephone  
05 - Network  
06 - RF Remote (not implemented)  
All other bits reserved  
Check  
Integer  
X
X
X
X
X
X
X
X
set if switched from CTR21 to FCC because of low current  
set if used DIAL bit while dialing  
BINARY FORM DETAILS  
set if switch from Low Voltage to Japan because of current  
set if switch from Low Voltage to FCC because of current  
DAA OVL status  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
87  
1
DAA DOD status  
<System Check>  
DAA OPD status  
Not used  
TEXT FORM DETAILS  
For the network check: the box will report if  
no IP address is set. If it is set, the box will  
ping the gateway.The message will say the  
ping failed if it is not returned in 5 s.  
COMMAND FORM:  
DEVICE SYSCHECKS <System Check>  
Otherwise, the message will report how  
many seconds it took to return the ping.  
BINARY FORM DETAILS  
COMMAND ID:  
88  
NUMBER OF ARGUMENTS: 11  
ARGUMENT FORM:  
TEXT FORM DETAILS  
COMMAND FORM:  
<System Check><Status><Message>  
DEVICE SYSRESULT <System Check> <Status> <Message>  
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Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
115  
Appendix — Serial Commands  
114  
Appendix— Serial Commands  
UID - Unit ID  
TE - Telco Enable  
This command reports the unit ID.This command is read-only.  
This command selects/reports the hook status.  
ARGUMENT DETAILS  
ARGUMENT DETAILS  
Name  
Value  
Type  
Hexadecimal  
Size  
4
Values  
(Sent with a Null,  
Units  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
value returned in text)  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
0 = Off  
1 = On  
2 = Toggle  
BINARY FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
13  
1
<Value>  
(Null to query in text)  
BINARY FORM DETAILS  
TEXT FORM DETAILS  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
39  
1
COMMAND FORM:  
DEVICE UID [Value]  
<Channel><Group><Value>  
VER - Version  
This command reports the version of the unit.This command is read-only.  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE TE <Channel> [Value]  
ARGUMENT DETAILS  
Name  
Value  
Type  
String  
Size  
8
Values  
Units  
TELCOLVLCTRL - Telco TX Level Control Enable/ Disable  
This command selects/reports the setting of Telco TX level control.  
Version of format MM.mm.rr  
(Sent with a Null in text, value returned)  
ARGUMENT DETAILS  
BINARY FORM DETAILS  
Name  
Channel Channel  
Type  
Size  
1
Values  
See Group and Channels  
Units  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
14  
2
<Value>  
Group  
Value  
Group  
Unsigned Integer  
1
2
17 (R)  
0 = Off  
1 = On  
TEXT FORM DETAILS  
2 = Toggle  
(Null to query in text)  
COMMAND FORM:  
DEVICE VER [Value]  
BINARY FORM DETAILS  
VOLUME - Volume Adjustment  
This command changes or reports back the gain for the output channel set as the EC reference.  
COMMAND ID:  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
80  
1
ARGUMENT DETAILS  
<Channel><Group><Value>  
Name  
Value  
Type  
Signed Float  
Size  
4
Values  
Units  
DB  
TEXT FORM DETAILS  
-99.90 - 99.90 **  
(Null to query in text)  
A = Absolute  
COMMAND FORM:  
DEVICE TELCOLVLCTRL <Channel> [Value]  
Absol / Rel  
0
R = Relative  
Null = Relative  
BINARY FORM DETAILS  
COMMAND ID:  
103  
NUMBER OF ARGUMENTS:  
ARGUMENT FORM:  
1
<Value>  
TEXT FORM DETAILS  
COMMAND FORM:  
DEVICE VOLUME [Value] [Absol/Rel]  
Note:Values indicate entry range only. Actual internal range of the gain stage is from -14 to  
18. Absolute values will be limited to the internal gain range.  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
117  
Appendix — Compliance  
116  
Appendix — Compliance  
If you experience problems with this equipment, contact ClearOne Communications, 1825 Research  
Way, Salt Lake City, Utah 84119, or by phone at (800) 945-7730 for repair and warranty  
information. If the equipment is causing harm to the telephone network, the telephone company may  
request you disconnect the equipment until the problem is resolved.  
Compliance  
FCC Part 15/ICES-003 Compliance  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC rules and Industry Canada ICES-003.These limits are designed to  
provide reasonable protection against harmful interference when the equipment is operated in a  
commercial environment.This equipment generates, uses, and can radiate radio frequency energy and,  
if not installed and used in accordance with the instruction manual, may cause harmful interference  
to radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference, in which case the user will be required to correct the interference at his/her own  
expense.  
No user-serviceable parts are contained in this product. If damage or malfunction occurs, contact  
ClearOne Communications for instructions on its repair or return.  
Connection to party line service is subject to state tariffs. Contact the state public utility commission,  
public service commission or corporation commission for information.This equipment cannot be used  
on telephone company provided coin service.  
If your home has specially wired alarm equipment connected to the telephone line, ensure the instal-  
lation of this equipment does not disable your alarm equipment. If you have questions about what  
will disable alarm equipment, consult your telephone company or a qualified installer.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any  
interference received including interference that may cause undesired operation.  
Electrical Safety Advisory  
This equipment uses AC power which can subjected to electrical surges, typically lightning transients  
which are very destructive to customer terminal equipment connected to AC power sources.The  
warranty for this equipment does not cover damage caused by electrical surge or lightning transients.  
To reduce the risk of this equipment becoming damaged it is suggested that the customer consider  
installing a surge arrestor.  
Changes or modifications not expressly approved by ClearOne Communications could void the user's  
authority to operate the equipment.  
FCC Part 68 Compliance  
US:FBIBR00BRAV Ringer Equivalence Number (REN): 0.0B(ac)  
This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA. On the  
mixer unit of this equipment contains, among other information, a product identifier in the format  
US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company.  
IC Compliance  
IC: 1970 A-RAV  
Ringer Equivalence Number (REN): 0.0B(ac)  
The REN is used to determine the number of devices that may be connected to the telephone line.  
Excessive RENs on the telephone line may result in the devices not ringing in response to an  
incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).To be cer-  
tain of the number of devices that may be connected to the line, as determined by the total RENs,  
contact the telephone company to obtain the maximum RENs for the calling area.The REN for this  
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits repre-  
sented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3).  
NOTICE:The term "IC" before the certification/registration number signifies that Industry of Canada  
technical specifications were met.  
This certification means that the equipment meets certain telecommunications network protective  
operational and safety requirements.The Department does not guarantee the equipment will operate  
to the user's satisfaction.  
The REN is used to determine the number of devices that may be connected to the telephone line.  
Excessive RENs on the telephone line may result in the devices not ringing in response to an incom-  
ing call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).To be certain of  
the number of devices that may be connected to the line, as determined by the total RENs, contact  
the telephone company to obtain the maximum RENs for the calling area.The REN for this product  
is listed above.  
If this equipment causes harm to the telephone network, the telephone company will notify you in  
advance that temporary discontinuance of service may be required. But if advance notice isn't  
practical, the telephone company will notify the customer as soon as possible. Also, you will be  
advised of your right to file a complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations, or procedures that  
could affect the operation of the equipment. If this happens, the telephone company will provide  
advance notice in order for you to make the necessary modifications to maintain uninterrupted  
service.  
Before installing this equipment, users should ensure that it is permissible to be connected to the  
facilities of the local telecommunications company.The equipment must also be installed using an  
acceptable method of connection. In some cases, the companies inside wiring associated with a single  
line individual service may be extended by means of a certified connector assembly (telephone exten-  
sion cord).The customer should be aware that compliance with the above conditions may not prevent  
degradation of service in some situations.  
This equipment uses an RJ-11C jack that is used to connect this equipment to the premises wiring  
and telephone network.This RJ-11C jack complies with the applicable FCC Part 68 Rules and  
Requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with  
this product. It is designed to be connected to a compatible modular jack that is also compliant. See  
installation instructions for details.  
Repairs to certified equipment should be made by an authorized Canadian maintenance facility  
designated by ClearOne Communications. Any repairs or alterations made by the user to this equip-  
ment, or equipment malfunctions, may give the telecommunications company cause to request the  
user to disconnect the equipment.  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. See installation instructions for details.  
Users should ensure for their own protection that the electrical ground connections of the power  
utility, telephone lines and internal metallic water pipe system, if present, are connected together.This  
precaution may be particularly important in rural areas.  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
119  
Appendix — Compliance  
118  
Appendix— Compliance  
Telecommunications Terminal Equipment:  
73/23/EEC "Low Voltage Directive (LVD)":  
European Compliance  
Conformity of the equipment with the guidelines below is attested by the CE mark.  
IEC 60950-1: 2003  
Safety of Information Technology Equipment, Including Electrical  
EC Declaration of Conformity  
Business Equipment.  
Application of Council Directive(s):  
1999/5/EC Radio equipment and  
Telecommunications Terminal Equipment  
(R&TTE) Directive  
Radio Equipment:  
EN 301 220-1  
Electromagnetic compatibility and Radio Spectrum Matters  
(ERM); Short Range Devices (SRD); Radio equipment to be used  
in the 25 MHz to 1000 MHz frequency range with power levels  
ranging up to 500 mW; Part 1:Technical characteristics and test  
methods.  
Manufacturer's Name:  
Manufacturer's Address:  
ClearOne Communications  
1825 West Research Way  
Salt Lake City, Utah 84119 U.S.A.  
RAV 600 & RAV 900  
910-153-100 through 910-153-355  
Model Name:  
Model No.:  
Telecommunications Terminal Equipment:  
EN 301 437 (CTR-37)  
Terminal Equipment (TE); Attachment requirements for pan-  
European approval for connection to the analogue Public Switched  
Telephone Networks (PSTNs) of TE supporting the voice telephony  
service in which network addressing, if provided, is by means of  
Dual Tone Multi Frequency (DTMF) signaling.  
Standard(s) to which Conformity is declared:  
89/336/EEC "Electromagnetic Compatibility (EMC) Directive":  
EN 301489-1 & EN 301489-3  
ElectroMagnetic compatibility and Radio spectrum  
Matters (ERM); ElectroMagnetic Compatibility (EMC)  
standard for radio equipment and services; Part 3:  
Specific conditions for Short-Range Devices (SRD)  
operating on frequencies between 9 kHz and 40 GHz..  
EN 61000-3-2:1995/A1/A2:1998  
EN 61000-3-3:1995  
Part 3: Limits - Section 2: Limits for harmonic current  
emissions.  
Section 3: Limitation of voltage fluctuations and flicker  
in low voltage supply systems for equipment with rated  
current up to and including 16 A.  
EN 55022: 1998 (Emissions)  
Information technology equipment - Radio disturbance  
characteristics - Limits and methods of measurement.  
EN 61000-4-2: 1995/A1:1998  
EN 61000-4-3: 1996/A1:1998  
EN 61000-4-4: 1995  
Electrostatic Discharge  
Radiated RF Immunity  
Electrical Fast Transients  
Lighting Surge  
Manufacturer  
Legal Representative in Europe  
EN 61000-4-5: 1995  
EN 61000-4-6: 1996  
Conducted RF Immunity  
Voltage Dips and Voltage Interruptions  
EN 61000-4-11: 1994  
Signature  
Signature  
Roger J. Midgley  
Full Name  
Martin Offwood  
Full Name  
Project Manager  
Position  
Managing Director EMEA North  
Position  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
121  
Appendix— Index  
Appendix — Index  
120  
RAV Components 35  
Camera Controls 42  
System Requirements 10  
Troubleshooting 72  
Index  
presets 42  
sound cards 19  
USB control 21  
VCRs 20  
Adjusting the Settings 56  
Auto-Answer 56  
Line Input and Output 38  
equalization 39  
Web Interface 64  
Accessing 64  
Dial 65  
Auto-Disconnect 57  
Ring Melody 56  
preconfigured devices 38  
volume 39  
video codecs 18  
Ringer Level 56  
Device Toolbox Editor 49  
add a device 49  
Loudspeakers 36  
ClearEffect 36  
equalization 36  
volume 36  
Event Log 67  
Log Out 69  
delete a device 49  
edit a device 49  
Basic Connections 14  
Audio conferencing 14  
System Check 68  
Microphones 35  
acoustic echo cancellation 35  
ALC 35  
Basic Room Design 7  
loudspeaker placement 8  
Dialer and Phonebook Usage 43  
Dialer 44  
noise cancellation 35  
volume 35  
make a call 44  
redial 45  
Calls 52  
answer 52  
Mixer 37  
Phonebook 43  
add 43  
Record and Playback 40  
equalization 41  
end 52  
delete 43  
edit 43  
from the Phonebook 53  
make 52  
preconfigured devices 40  
volume 41  
pre-dial 52  
redial 53  
Error Messages 48  
view 48  
RAV-Ware 26  
Communication Settings 31  
speed dial 53  
camera port 32  
control port 32  
static IP address 31  
user name/password 32  
Event Log 47  
print 47  
Compliance 116  
save 47  
Configuration 57  
Country 57  
track events 47  
connections 28  
files 29  
edit 29  
Flash Duration 58  
Frequency 58  
Firmware upgrades 48  
Maintenance 72  
import 29  
new 29  
save 29  
IP address 60  
Language 57  
Network Find 30  
LCD Contrast 59  
RF Radio Test 59  
Version 60  
install 26  
overview 27  
Network information 10  
Regional Settings 33  
date/time 33  
Phone Preferences 54  
add a Phonebook entry 55  
delete a Phonebook entry 55  
edit a Phonebook entry 55  
Telephone Settings 33  
configuration 34  
preferences 34  
Connecting auxiliary devices 18  
amplifiers 19  
digital phones 22  
DVD players 20  
Serial Commands 78  
Specifications 76  
Status key 53  
PTZ cameras 20  
Pinouts 75  
serial control 21  
System Checks 46  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760  

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