Clarity 430 User Manual

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900 MHz Cordless Telephone  
with Caller ID  
Featuring Clarity Power Technology  
®
Clarity 430 User Guide  
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Table of Contents  
Answering a Call . . . . . . . . . . . . . . . 16  
Safety Instructions . . . . . . . . . . . . . . . . 3  
Temporary Tone . . . . . . . . . . . . . . . . 16  
Visual Ringers . . . . . . . . . . . . . . . . . 16  
Flash . . . . . . . . . . . . . . . . . . . . . . . . 16  
Mute . . . . . . . . . . . . . . . . . . . . . . . . 16  
Redial/Pause . . . . . . . . . . . . . . . . . . 16  
LCD Display Screen . . . . . . . . . . . . . 17  
Lighted Key Pad . . . . . . . . . . . . . . . . 17  
Base Lights . . . . . . . . . . . . . . . . . . . 17  
Page/Handset Locator . . . . . . . . . . . 17  
Channel Operation . . . . . . . . . . . . . 17  
Security Code . . . . . . . . . . . . . . . . . 17  
Features . . . . . . . . . . . . . . . . . . . . . . . 5  
Getting Started . . . . . . . . . . . . . . . . . . 8  
Choosing a Location . . . . . . . . . . . . . 8  
Installation . . . . . . . . . . . . . . . . . . . . 8  
Battery Installation . . . . . . . . . . . . . . 10  
Handset Battery Charging . . . . . . . . . 10  
Low Battery . . . . . . . . . . . . . . . . . . . 10  
Battery Life . . . . . . . . . . . . . . . . . . . 10  
Headset Jack . . . . . . . . . . . . . . . . . . . 11  
Belt Clip . . . . . . . . . . . . . . . . . . . . . . . 11  
Hearing Aid Compatibility . . . . . . . . . . 11  
Quick Reference Guide . . . . . . . . . . . . . 11  
Feature Set Up . . . . . . . . . . . . . . . . . . 12  
Handset . . . . . . . . . . . . . . . . . . . . . 12  
Set Up Mode . . . . . . . . . . . . . . . . 12  
Clarity Power Technology . . . . . . . . 14  
Boost Clarity Power On/Off . . . . . . 14  
Volume Control . . . . . . . . . . . . . . . 14  
Handset Ringer . . . . . . . . . . . . . . . 14  
Memory Storage . . . . . . . . . . . . . . . . . 18  
Memory Storage Locations . . . . . . . . 18  
Storing Numbers into Memory . . . . . . 18  
Dialing From Memory . . . . . . . . . . . . 18  
Editing Numbers in Memory . . . . . . . 18  
Deleting Numbers from Memory . . . . 18  
Caller ID Operations . . . . . . . . . . . . . . 19  
Viewing Call List . . . . . . . . . . . . . . . 19  
Placing a Call from the List . . . . . . . . 20  
Deleting Entries . . . . . . . . . . . . . . . . 20  
Call Waiting . . . . . . . . . . . . . . . . . . 20  
Care . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Trouble Shooting . . . . . . . . . . . . . . . . . 21  
Regulatory Compliance . . . . . . . . . . . . 23  
Warranty and Service . . . . . . . . . . . . . 26  
Telephone Base . . . . . . . . . . . . . . . . 14  
Boost On/Off . . . . . . . . . . . . . . . . 14  
Pulse/Tone . . . . . . . . . . . . . . . . . . 15  
Ringer Volume . . . . . . . . . . . . . . . . 15  
Ringer Style . . . . . . . . . . . . . . . . . . 15  
Telephone Operations . . . . . . . . . . . . . 16  
Placing a Call . . . . . . . . . . . . . . . . . 16  
Important Safety Instructions  
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When using your telephone equipment, basic  
the owner’s manual. If you are not sure  
of the voltage in your home, consult your  
dealer or local power company.  
safety precautions should always be followed  
to reduce the risk of fire, electric shock and  
injury to persons including the following:  
10.Do not place anything on the power  
cord. Install the telephone where no  
one will step or trip on the cord.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions  
marked on the telephone.  
11.Do not overload wall outlets or exten-  
sion cords as this can increase the risk  
of fire or electrical shock.  
3. Do not use this telephone near a bath  
tub, wash basin, kitchen sink or laundry  
tub, in a wet basement, near a swimming  
pool or anywhere else there is water.  
12.Never push any objects through the  
slots in the telephone. They can touch  
dangerous voltage points or short out  
parts that could result in a risk of fire or  
electrical shock. Never spill liquid of  
any kind on the telephone.  
4. Avoid using a telephone (other than a  
cordless type) during a storm. There may  
be a remote risk of electrical shock  
from lightning.  
13.To reduce the risk of electrical shock,  
do not take this phone apart. Opening  
or removing covers may expose you  
to dangerous voltages or other risks.  
Incorrect reassembly can cause  
electric shock when the appliance is  
subsequently used.  
5. Do not use the telephone to report a gas  
leak in the vicinity of the leak.  
6. Unplug this telephone from the wall out-  
lets before cleaning. Do not use liquid  
cleaners or aerosol cleaners on the tele-  
phone. Use a damp cloth for cleaning.  
7. Place this telephone on a stable surface.  
Serious damage and/or injury may result  
if the telephone falls.  
14.Unplug this product from the wall outlet  
and refer servicing to the manufacturer  
under the following conditions:  
8. Do not cover the slots and openings on  
this telephone. This telephone should  
never be placed near or over a radiator  
or heat register. This telephone should  
not be placed in a built-in installation  
unless proper ventilation is provided.  
A. When the power supply cord or  
plug is frayed or damaged.  
B. If liquid has been spilled into  
the product.  
C. If the telephone has been exposed  
to rain or water.  
9. Operate this telephone using the electrical  
voltage as stated on the base unit or in  
D. If the telephone does not operate  
SAVE THESE INSTRUCTIONS  
3
Important Safety Instructions  
normally by following the operating  
16.Never install telephone jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
instructions. Adjust only those controls  
that are covered by the operating  
instructions. Improper adjustment may  
require extensive work by a qualified  
technician to restore the telephone to  
normal operation.  
17.Never touch uninsulated telephone  
wires or terminals unless the telephone  
line has been disconnected at the net-  
work interface.  
E. If the telephone has been dropped  
or the case has been damaged.  
18.Use caution when installing or modifying  
telephone lines.  
F. If the telephone exhibits a distinct  
change in performance.  
19.Use only the power cord and batteries  
indicated in the manual. Do not dispose  
of batteries in a fire. They may explode.  
Check with local codes for possible  
special disposal instructions.  
15.Never install telephone wiring during  
a lightning storm.  
Safety Instructions For Batteries  
may cause damage to the eyes and  
skin. It may be toxic if swallowed.  
CAUTION: Risk of explosion if battery is  
replaced by an incorrect type. Dispose of  
used batteries according to the instructions.  
4. Exercise care in handling batteries in  
order not to short the battery with con-  
ducting materials such as rings, bracelets  
and keys. The battery or conduction  
material may overheat and cause burns.  
1. Use only the approved battery pack in  
the handset of your cordless phone.  
For Handset Unit: 3.6V 600mAHr  
NiMH Rechargeable Battery  
GP60AAAH3BMJ  
5. Charge the battery (ies) provided with or  
identified for use with this product only in  
accordance with the instructions and limi-  
tations specified in this manual.  
GPI International Ltd  
2. Do not dispose of the battery in a fire  
as it may explode. Check with local  
codes for possible special disposal  
instructions.  
6. Observe proper polarity orientation  
between the battery pack and the  
battery charger.  
3. Do not open or mutilate the battery.  
Released electrolyte is corrosive and  
SAVE THESE INSTRUCTIONS  
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Features  
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Handset  
8. Emergency Memory Storage Buttons  
9. Flash Button (FLASH)  
10. Mute Button (MUTE)  
11. Redial/Pause Button (RD/P)  
12. Temporary Tone Button (*)  
13. Handset Ringer Off/On  
14. BOOST Clarity Power  
15. Volume Control  
1. Antenna/Visual Ringer/  
New Call Indicator  
2. 2.5 mm Headset Jack  
3. Key Pad  
4. Handset Charging Contacts  
5. Channel Button (CH)  
6. Talk Button (TALK)  
7. Memory Button (MEM)  
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Features  
Top of Base/Handset Back  
7. Call  
1. Visual Ringer  
8. Scroll Up  
9. Scroll Down  
10. Delete  
11. LCD  
12. Belt Clip  
2. Charging Contacts  
3. Base Antenna  
4. Power LED (RED)  
5. In Use/Charge LED (GREEN/RED)  
6. Page  
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Features  
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Base Side and End  
1. Ringer Off/On  
2. Volume Up  
3. Volume Down  
4. Ring Style  
5. Pulse/Tone  
6. BOOST On/Off  
7. AC (Electrical) Adapter Jack  
8. Telephone Line Jack  
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Getting Started  
CHOOSING A LOCATION  
1. This phone requires a modular phone  
jack (RJ11C) and a standard 120V  
AC wall outlet.  
2. Plug the AC Adapter directly  
into outlet.  
USE ONLY WITCASTWO  
POWER SOURCE  
9VC  
50mA  
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PULSE/TONE  
BOOST  
ON/OFF  
3. Do not plug other appliances into the  
same outlet or have outlet controlled  
by a wall switch.  
4. Choose a location that is out of the  
way of normal activities.  
Diagram A: Table/Desktop Installation  
CAUTION: USE ONLY WITH CLASS 2  
POWER SOURCE 9V DC, 400MA.  
If at any time you have questions about your  
telephone please contact our Customer  
Service Department at: 1-800-552-3368 or  
423-622-7793.  
Always connect the AC Adapter to the  
phone before you connect it to the AC  
power. When you finish, disconnect the  
AC power before you disconnect it from  
the phone.  
Table/Desktop Installation  
1. Plug one end of the supplied modular  
telephone line cord into the jack marked  
TEL located on the back of the telephone  
base as shown in Diagram A.  
INSTALLATION  
2. Plug the modular telephone line cords  
Connecting Your Telephone  
other end into a modular phone jack.  
Carefully remove your cordless telephone  
from its box. If there is any visible damage,  
do not attempt to operate this equipment.  
Return it to the place of purchase.  
3. Insert the supplied AC Adapters plug into  
the jack marked 9V DC 400mA located  
on the back of the telephone base.  
4. Plug the adapter into a standard  
120V AC power (electrical) outlet.  
Check to be sure that you have all items that  
come with your telephone. You should have  
a HANDSET, BASE UNIT, AC ADAPTER, TELE-  
PHONE LINE CORD, BELT CLIP AND OWNERS  
MANUAL. A BATTERY is also included and is  
located in the battery compartment.  
5. Lift the bases antenna to a  
vertical position.  
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Getting Started  
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6. Set the TONE/PULSE switch located  
3. Insert the plug of the AC adapter into the  
jack marked DC 9V 500mA located on  
the back of the telephone base.  
on the back of the base to correct  
dialing mode. Please check with your  
local Phone Company if uncertain of  
the type of service.  
4. Route the adapters cord through the  
narrow groove located on the back of  
mounting bracket to secure the cord.  
7. Place handset in the cradle to begin  
initial charging.  
5. Plug the short modular telephone line  
cord into the wall plate jack, then align  
the mounting brackets keyhole slots with  
the wall plate studs and slide the base of  
the phone downward to secure it on  
the wall.  
WALL MOUNTING INSTRUCTIONS  
The base unit may be mounted on a standard  
wall plate.  
1. With the back of the unit facing up insert  
the supplied mounting brackets tabs into  
the bases lower tab slots in then direction  
of WALL MOUNT marked on the bracket,  
then press down on the brackets clips  
and insert them into the clip slots.  
6. Plug the adapter into a standard AC  
power (electrical) outlet.  
7. Press and lift out the handset holder tab,  
turn it around so the narrow tab end  
extends out and slide back into its slot.  
This will hold the handset in the cradle  
when the phone is wall mounted.  
2. Plug one end of the supplied short  
modular telephone line cord into the TEL  
jack located on the back of the base of  
the phone.  
8. Lift the bases antenna to a vertical  
position.  
9. Set the Tone/Pulse switch located on  
the back of the base to correct dialing  
mode. Please check with your local  
Phone Company if uncertain of the type  
of service.  
10.Place handset in the cradle to begin  
initial charging. Remember, you must  
charge the phone for at least 12  
hours before you use the phone for  
the first time.  
Note: Remember, you must charge the  
phone for at least 12 hours before you  
use the phone for the first time.  
Diagram B: Wall mounting  
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Getting Started  
Handset Battery Charging  
BATTERY INSTALLATION  
1. Place the handset in the base. The  
CHARGE LED on the base will  
light RED.  
The C430 uses a 3.6Volt 600mAHr NiMH  
rechargeable 3 cell (AAA Type) battery that is  
included with your unit.  
2. After the batteries are fully charged,  
check for dial tone by pressing TALK  
on the handset.  
HANDSET BATTERY MUST BE CONNECTED  
BEFORE BEginning INITIAL CHARGING.  
To connect battery, remove battery compart-  
ment cover and connect battery pack plug  
into the battery connector as shown  
in Diagram C.  
Low Battery  
When the handset battery gets low, there will  
be two (2) beeps every thirty (30) seconds  
and the TALK button will flash. If the battery  
becomes low while you are on a call, you  
will be disconnected after about two (2)  
minutes. Terminate the call and recharge  
the battery. To recharge the battery pack,  
place the handset in the base.  
The battery charge can also be monitored via  
the battery charge icon. This icon appears  
while the phone is in the stand by mode and  
indicates the condition of the batteries.  
1. Make sure the contact points are  
Diagram C: Installing and Connecting Battery  
touching and the CHARGE LED is lit.  
2. Be careful not to short battery with  
conducting materials such as rings,  
bracelets and keys.  
The battery in the handset must be fully  
charged for 12 hours before using the  
telephone for the first time.  
Battery Life  
To Install a New Battery:  
A fully charged battery provides an average  
talk time of about four (4) hours, or standby  
time of about (8) days.  
1. Remove battery cover  
2. Install new battery  
3. Connect battery pack  
4. Replace battery cover  
5. Charge for 12 hours  
before first use  
Talk time and standby time may vary depend-  
ing on operating conditions.  
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Getting Started  
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Headset Jack  
Hearing Aid Compatibility  
You can use this telephone hands-free when  
you install a 2.5 mm headset (purchased sep-  
arately). To install, plug the headset into the  
HEADSET JACK at the top of the handset.  
The handset has a special coil inside of it to  
couple the sound to hearing aids equipped  
with T-Switches/T-Coils.  
Quick Reference Guide  
While in headset mode, the volume of  
headset is controlled by the telephone and  
the handsets earpiece and microphone  
are disconnected.  
A pullout quick reference guide is located  
on the bottom of your C430. It will allow  
you to quickly reference key operations of  
your phone and also record the frequently  
dialed numbers and emergency numbers  
you may have stored into your telephone.  
Ordering a Headset: In the event you  
wish to purchase a headset for your Clarity  
430, please contact Plantronics at  
1-800-544-4660 for location near you.  
We recommend using the Plantronics  
M110 or M130 headset.  
Belt Clip  
You may choose to use the optional belt  
clip with your handset.  
1. To attach slide belt clip down onto  
groves. Press the tabs on the belt  
clip into the slots to attach.  
2. To remove, lift one side of the belt  
clip with your thumbnail and  
push back.  
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Feature Set-up  
Setting the Area Code  
HANDSET  
1. Press CALL to enter the Area Code  
selection mode. The left most digit in  
the code sequence will flash. Use the  
numeric keys on the key pad to enter  
the desired area code.  
Set Up Mode  
NOTE: In Set Up, if there is no input within  
30 seconds, the program will default to the  
last selection in that mode (e.g., Language)  
and the C430 will return to Standby. If at  
any time you want to exit Set Up and return  
to Standby, press FLASH.  
2. Press CALL to confirm.  
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3. Press UP ( ) or DOWN (M) to  
advance to the next menu.  
To enter Setup mode press and hold the  
CALL button for three (3) seconds.  
Setting Auto Talk  
Default: Off  
Setting Language  
Default: English  
With the auto talk feature ON the telephone  
will automatically connect to a call when lift-  
ed from the cradle. With the Auto Talk fea-  
ture OFF, you must press the TALK button to  
connect to an incoming call regardless of the  
location of the handset.  
1. Press and hold CALL for three  
(3) seconds to enter the Set Up  
mode. The Caller ID display will  
read, “SET LANGUAGE.”  
2. Press CALL once to enter the  
Language selection mode. The  
current selected language will flash.  
1. Press CALL to enter the auto talk  
selection mode.  
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2. Press the UP ( ) or DOWN (M)  
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3. Press UP ( ) or DOWN (M) to scroll  
to change the mode.  
through the language options. The  
displayed language will change to  
“FRENCH” or “SPANISH.”  
3. Press call to confirm the selection.  
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4. Press the UP ( ) or DOWN (M)  
4. Press CALL to select the  
to go to the next menu.  
language desired.  
Setting Caller ID On/Off  
Default: ON  
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5. Press UP ( ) or DOWN (M) to  
advance to the next menu.  
1. Press CALL to enter the auto talk  
selection mode.  
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2. Press the UP ( ) or DOWN (M)  
to change the mode.  
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Feature Set-up  
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3. Press CALL to confirm the selection.  
8. Press CALL once to select. After the hour  
digits are set, the minute digits flash.  
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4. Press the UP ( ) or DOWN (M)  
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to go to the next menu.  
9. Press UP ( ) or DOWN (M) to change  
the minute digits.  
If the CID mode is set to off, the LCD will  
display time and date and the display will  
read “CID IS OFF”.  
10.Press CALL once to select. After the  
minute digits are set, AM/PM will flash.  
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11.Press UP ( ) or DOWN (M) to for either  
Setting Time and Date  
AM or PM.  
Default Time/Date 12:00 AM 01/01”  
12.Press CALL once to select. After AM or  
PM is selected, the time/date digits  
will be blank.  
The time-and-date stamp is automatically  
updated when the first incoming Caller ID  
call is received.  
13.Press CALL once to display the time/date  
If the time setting is lost during a power  
outage, the clock will flash when power  
received again.  
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again or press UP ( ) or DOWN (M) to  
go to the next menu.  
Setting Contrast  
Default: Level 2  
1. Press UP until the display reads,  
“TIME/DATE”.  
2. Press CALL to start changing the date.  
The display shows the current time and  
date on the top line, e.g. 12:05AM  
12/20with the month digits flashing.  
1. Press CALL once to enter the Contrast  
Level selection mode. The current  
selected level flashes.  
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2. Press UP ( ) or DOWN (M) to  
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3. Press UP ( ) or DOWN (M) to change  
change the level.  
the month digits.  
3. Press CALL to select level desired.  
4. Press CALL once to select. After the month  
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4. Press UP ( ) or DOWN (M) to  
digits are set, the date digits flash.  
advance to the next menu.  
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5. Press UP ( ) or DOWN (M) to change  
the date digits.  
6. Press CALL once to select. After the date  
digits are set, the hour digits flash.  
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7. Press UP ( ) or DOWN (M) to change  
the hour digits.  
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Feature Set-up  
Clarity Power Technology  
NOTE: If both handset and base ringers are  
set to OFF, the visual ringer will flash to indi-  
cate there is an incoming call.  
With the Clarity Power feature, the high fre-  
quency sounds are amplified more than the  
low frequency sounds so words are not just  
louder, but clearer and easier to understand.  
TELEPHONE BASE  
BOOST Clarity Power On/Off  
The C430 has a BOOST CLARITY POWER  
button that controls the loudness of the  
receiver. Once the BOOST button is pressed,  
an extra level of amplification is added over  
the entire range of the volume control.  
The TALK button will light ORANGE to indi-  
cate the CLARITY POWER feature is activated.  
WARNING: When the TALK button is lit  
ORANGE volume may be at a high level. To  
protect hearing, lower the volume control to  
minimum before using.  
Diagram D: Telephone Base  
BOOST ON/OFF Switch  
This switch will disable the reset feature of the  
BOOST Clarity Power button as follows:  
Volume Control  
The dial controls the level of volume the hand-  
set and headset receive. The volume dial  
provides up to 15 dB of volume before the  
CLARITY POWER button is activated. Once  
the CLARITY POWER button is pressed, the  
Clarity 430 will provide up to 30 dB of gain.  
ON When the Boost ON/OFF switch is set  
to “ON”, the Boost function will be ON  
every time a call starts, and will default to  
ON every time the phone hangs up. During  
a call, the BOOST Clarity Power button can  
toggle the Clarity Power ON or OFF accord-  
ing to the users needs.  
Handset Ringer  
OFF When the Boost ON/OFF switch is set  
to “OFF”, the Boost function (Clarity Power)  
will be OFF every time a call starts, and the  
user will need to press the BOOST Clarity  
Set the switch marked Ringer On/Off located  
on the side of the handset. The ringer switch  
must be set to ON for the handset to ring.  
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Feature Set-up  
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Power button in order to gain the extra level  
of amplification. If the phone hangs up, the  
Clarity Power will reset to OFF. During a call,  
the BOOST Clarity Power button can toggle  
the Clarity Power function on or off according  
to the users needs.  
Pulse/Tone  
Slide the switch to the type of telephone serv-  
ice you have; tone for touch-tone service or  
pulse for rotary dialing.  
Ringer Volume  
Adjust the volume of ring by pressing the  
VOLUME UP or DOWN switch until the  
desired ring volume is achieved. There are  
six (6) levels of volume available.  
Ringer Style  
The style of ring or cadence can also be  
adjusted by pressing the RING STYLE button.  
Six (6) styles are available allowing you to  
customize your ring. The ringer will sound  
for 2 seconds while choosing a ringer style,  
to allow the user to make a choice.  
NOTE: If both handset and base ringers are  
set to OFF, the visual ringer will flash to indi-  
cate there is an incoming call.  
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Telephone Operations  
Placing a Call  
Flash  
1. Press the TALK button (TALK button  
The FLASH button is activated to use custom  
calling services such as Call Waiting or  
Three Way Calling. Please contact your  
local telephone company for information  
on these services.  
will illuminate GREEN) and dial the  
number you wish to call.  
2. To end the call press the TALK button  
or place the handset in the base.  
Mute  
Answering a Call  
The MUTE button allows the user to conduct  
a private conversation that you do not want  
the person on the other end to hear. While  
in the mute mode, the MUTE button will illumi-  
nate RED and the microphone in the handset  
is disabled. Pressing the MUTE button again  
will disengage the MUTE feature.  
1. Remove handset from base. You will  
automatically be connected.  
OR  
2. Press the TALK button.  
Refer to BOOST Clarity Power and Volume  
Control for information on adjusting volume  
controls (Page 14).  
Redial/Pause  
The RD/P button operates both the last  
Temporary Tone  
number redial and the pause feature.  
If you have rotary (pulse) dial service, you  
can change from pulse to touch tone (tone)  
during a call.  
Last Number Redial:  
The last number dialed (up to 32 digits) is  
stored in the redial memory until another  
number is dialed.  
1. Make phone call and wait until it  
is connected.  
2. Press the * key. Keys pressed after  
this are sent as tone signals.  
To use this feature:  
1. Press the TALK button.  
3. The phone will automatically reset  
to rotary (pulse) service after the  
call ends.  
2. When you hear the dial tone,  
press the RD/P button.  
3. The phone will automatically  
dial for you.  
Visual Ringers  
Visual ringers are located in both the hand-  
set antenna and the base of the telephone.  
When an incoming call is received, these  
lights will flash. The handset visual ringer  
will also stay lit while the phone is in use.  
Pause Feature:  
Programming in a pause will cause the  
phone to wait four (4) seconds before  
dialing additional numbers. This feature  
16  
Telephone Operations  
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may be used when it is necessary to dial  
To locate the handset if it is away from the  
base, press and hold the PAGE button for  
approximately five (5) seconds. A series  
of rings will sound. Return the handset to  
the base or press the TALK button to cancel  
the page.  
an access code (9, for example) and  
wait for a second dial tone before you  
can dial an outside number. Press the  
RD/P button at the required point during  
the memory storage process to program  
a pause.  
Channel Operation  
LCD Display Screen  
The Clarity 430 cordless telephone auto-  
matically searches and selects the clearest  
of 40 channels when it is being used. If  
interference develops on the line, pressing  
this button will move to another channel.  
The LCD located on the back of the phone  
will display the number you are dialing and  
with Caller ID service displays information  
about the call before you answer. The display  
also functions as call timer when the handset  
is off hook or on a call.  
Security Code  
The security code prevents your cordless  
phone conversations from being accessed  
by a phone on a different line. Once the  
handset battery is fully charged, the handset  
will automatically select the code from  
over 65,000 different combinations. The  
code is changed every time the handset is  
placed in the cradle.  
Lighted Key Pad  
The key pad will light for fifteen (15) seconds  
after removing the handset from the base. To  
reactivate the feature while in standby, press  
the TALK or the MEM button. To activate while  
the phone is in use, press any key.  
Base Lights  
If you have trouble with placing or receiving  
calls, a lost security code may be the cause  
of the problem. When this occurs, the hand-  
set can no longer communicate with the  
base. Reset by placing the handset on the  
base for 5-10 seconds. If that does not  
work, unplug the AC adapter from the wall  
outlet. Disconnect the handset battery for  
5-10 seconds, and then reconnect. Place  
hand-set back on the base and then reinsert  
the AC adapter.  
POWER ON Handset is on a call.  
IN USE/ CHARGING ON When handset is  
in the base charging, the LED will shine RED  
when the handset is on a call the LED will  
shine GREEN.  
Page/Handset Locator  
To send a page signal from the base to the  
handset, press the PAGE button located on  
the base of the telephone. A series of rings  
will sound from the handset.  
17  
Memory Storage  
Memory Storage Locations  
To Dial From Emergency Storage Location:  
The C430 has ten (10) indirect or two touch  
memory locations on the telephone (0-9) that  
can be programmed to dial frequently called  
numbers of up to 16 digits.  
1. Press the TALK button.  
2. Press the desired emergency button.  
3. The call will automatically dial.  
Three (3) Emergency Storage buttons are  
located on the handset. These storage buttons  
can be programmed with numbers of up to  
16 digits.  
Editing Numbers Stored in Memory:  
Replace a stored number by programming  
a new number in its place.  
Deleting Numbers from Memory:  
Storing Numbers into Memory:  
1. Press and release the MEM button  
1. Press the MEM button.  
for (3) three seconds .  
2. Dial the number you wish to store.  
2. Enter the location number (0-9) or  
press one of the three (3) emergency  
buttons and review the number.  
3. Press the MEM button again.  
4. Press either the emergency button or  
the number on the key pad that you  
wish to store the number to.  
3. Press the DEL button to erase the  
memory. ERASE MEMO and the  
location number will be displayed.  
5. A long beep will indicate the  
programming process is complete.  
4. Press DEL again to confirm.  
5. A long beep will indicate the  
process is complete.  
Dialing from Memory:  
1. Press the TALK button.  
NOTE: During the memory storage process  
the TALK button will flash GREEN.  
2. Press the MEM button.  
3. Press the number on the key pad  
where the desired number has  
been stored.  
In the event of a power outage, memory is  
retained of at least six (6) hours.  
4. The call will automatically dial.  
18  
Caller ID Operations  
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The LED in the handset antenna will  
IMPORTANT: You must subscribe to Caller ID  
Service from your local telephone company  
to utilize this feature.  
illuminate RED to indicate a new call has  
been received.  
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Stand By  
This telephone will automatically display an  
incoming callers name and telephone along  
with the date and time of the call. It will  
record up to fifty (50) calls and store the  
data into memory.  
In the stand by mode the LCD will display  
the following information:  
Date/Time  
Battery Status  
Number of received  
Example: CALLS ALL =20  
Number of new received calls.  
Example: 10 New  
Repeat Icon: RPT indicates CID calls  
that are repeated.  
Viewing Call List  
When an incoming call is received, the  
screen will display, the name, number, date  
and time of call if available.  
Diagram E: Caller ID Screen  
Blocked Number  
Functions:  
NUM BLOCKED will appear if the name  
and/or number of the caller are blocked.  
CALL: Pressing this button will dial the num-  
ber displayed and functions as select and  
save in the set up menu.  
Unknown Number  
NO NUMBER will appear if the name  
and/or number of the incoming call are  
not available.  
L
SCROLL UP/DOWN: ( ) (M)Allows for a  
scrolling review either up or down through  
the CID list and set up menu.  
If the telephone number on the Caller ID  
display is longer than 16 digits the display  
will toggle between the first half of the  
number and the second half by pressing  
DELETE: Pressing delete will remove the  
entry displayed.  
the and # buttons.  
*
19  
Caller ID Operations  
The REPEAT call icon will light if the C430  
receives more than one call from the  
same number.  
2. Press DEL to select. The display briefly  
reads, “CID ERASED.” The next Caller ID  
entry appears automatically or the dis  
play reads, “– NO CALLS –” if the list  
is empty.  
There will be message to indicate end  
of CID list.  
Phone numbers cannot be deleted while it  
is in the flashing mode.  
Placing a call from Caller ID List  
1. From stand by use the UP/ DOWN  
Deleting All Caller ID Information  
arrows to scroll through Call List  
1. While reviewing the Caller ID, hold  
down DEL for three (3) seconds. The  
display flashes “ERASE ALL?”  
2. Select the desired number by pressing  
CALL. Selected number will flash. Use the  
Up and Down Scroll to view available  
dialing options (7 digits, 10 digits or  
11 digits).  
2. Press DEL to select. The display briefly  
reads “ALL CID” and “ERASED” and  
then “— NO CALLS —”.  
3. Press CALL to select the desired call  
format (see below). The number will  
stop flashing.  
At any time, you can press FLASH one  
time to return to standby mode. Or it will  
return to standby automatically when 30  
seconds has elapsed without any keys  
being pressed.  
4. Press CALL to dial.  
When you place calls using Caller ID infor-  
mation, you have three (3) dialing options to  
select from:  
Call Waiting  
1. 7 digit number (123-4567)  
When you are on an existing call, you  
will hear a beep. The LCD will display the  
incoming calls caller ID information. To  
answer the waiting call, press FLASH. The  
original call will be placed on hold and you  
will be connected with the waiting call. To  
return to the original call, press FLASH.  
2. 7 digit number plus area code  
(890-123-4567)  
3. 1 plus area code plus 7 digit number  
(1-890-123-4567)  
Deleting Calls from Call list  
1. While reviewing the Caller ID, press  
DEL to delete the displayed caller infor  
mation. The display flashes “ERASE?”  
If you do not access the waiting call, the  
caller ID information is transferred into the  
call list as a viewed call.  
20  
Care  
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Do not use detergents and avoid  
excess moisture.  
The C430 has been designed to give you  
years of dependable service with a  
minimum of care.  
3. The C430 is an electrical device.  
Avoid electric shock by keeping the  
phone away from water (i.e. bath  
room, kitchen sink, etc.)  
To ensure the utmost in performance, follow  
these guidelines in caring for the unit:  
1. Avoid dropping or knocking the unit.  
2. Dust the unit regularly. Wipe the  
unit with a soft damp cloth.  
Trouble Shooting  
The phone does not ring when you  
receive a call:  
The unit will not operate/no dial tone:  
Verify the TALK Button is lit.  
Make sure the RINGER switch on the  
Verify the AC Adapter is securely  
plugged into the base and the  
telephone.  
handset and base are set to ON.  
Verify the AC Adapter is securely  
plugged into the base and the  
telephone.  
Verify the telephone line cord is  
securely plugged into the wall jack  
and the telephone.  
Verify the telephone line cord is  
securely plugged into the wall jack  
and the telephone.  
Make sure the base antenna is in an  
upright position.  
Make sure you are in the usable  
Make sure the handset battery is  
range of the base station.  
fully charged.  
You may have too many extensions  
on your line. Try unplugging a  
few devices.  
Verify the telephone is in the correct  
dialing mode, tone (touch) or  
pulse (rotary).  
Make sure you are in the usable  
range of the base station.  
Reset the security code by placing the  
handset in the base for 5-10 seconds.  
21  
Trouble Shooting  
Noise, Static, Interference or Other Calls  
Difficulty in Placing or Receiving Calls:  
Heard while Using the Handset:  
Move closer to the base and  
try again.  
Try changing channels.  
If moving closer does not work, you  
Make sure the base antenna is in an  
may have lost the security code.  
upright position.  
Reset code by placing the handset  
back on the base for 5-10 seconds.  
(See Security Code Section)  
Make sure you are in the usable  
range of the base station.  
Make sure the handset battery is  
Make sure you have selected the  
fully charged.  
correct dialing mode, tone or pulse.  
Try relocating the base unit to  
Make sure the AC Adapter is not  
plugged into a wall outlet with other  
appliances. Disconnect for 5-10  
seconds then reconnect. Place the  
handset back on the base and  
reinsert the AC Adapter.  
another location.  
Make sure the AC Adapter is not  
plugged into the wall outlet with  
other appliances.  
Try relocating the base unit to  
another location.  
Make sure the handset battery is  
fully charged.  
Phone Will Not Hold Charge:  
Make sure the charging contacts on  
the handset and base are free of dust  
and dirt. Clean the contacts with a  
soft cloth.  
Make sure CHARGE LED on the base  
is lit when handset is in the cradle.  
If necessary, replace the handset  
battery. (See Handset Battery Charging)  
22  
Regulatory Compliance  
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d) If this telephone equipment causes harm  
Part 68 of FCC Rules Information  
to the telephone network, the telephone  
company will notify you in advance that  
temporary discontinuance of service may be  
required. But if advance notice isnt practi-  
cal, the telephone company will notify the  
customer as soon as possible. Also, you will  
be advised of your right to file a complaint  
with the FCC if you believe it is necessary.  
a) This equipment complies with Part 68 of  
the FCC rules and the requirements adopted  
by the ACTA. On the bottom of this equip-  
ment is a label that contains, among other  
information, a product identifier in the  
format US:AAAEQ##TXXXX. If requested,  
this number must be provided to the tele-  
phone company.  
e) The telephone company may make  
changes in its facilities, equipment, opera-  
tions or procedures that could affect the  
operation of the equipment. If this happens  
the telephone company will provide  
advance notice in order for you to make  
necessary modifications to maintain  
uninterrupted service.  
b) A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and require-  
ments adopted by the ACTA. A compliant  
telephone cord and modular plug, RJ11C  
USOC, is provided with this product. It is  
designed to be connected to a compatible  
modular jack that is also compliant. See  
installation instructions for details.  
f) If trouble is experienced with this tele-  
phone equipment, for repair or warranty  
information, please contact Clarity, 1-800-  
552-3368. If the equipment is causing harm  
to the telephone network, the telephone  
company may request that you disconnect  
the equipment until the problem is resolved.  
c) The REN is used to determine the number  
of devices that may be connected to a tele-  
phone line. Excessive RENs on a telephone  
line may result in the devices not ringing in  
response to an incoming call. In most but not  
all areas, the sum of RENs should not exceed  
five (5.0). To be certain of the number of  
devices that may be connected to a line, as  
determined by the total RENs, contact the  
local telephone company. For products  
approved after July 23, 2001, the REN for  
this product is part of the product identifier  
that has the format US:AAAEQ##TXXXX.  
The digits represented by ## are the REN  
without a decimal point (e.g., 03 is a REN  
of 0.3). For earlier products, the REN is  
separately shown on the label.  
g) This telephone equipment is not intended  
to be repaired and it contains no repairable  
parts. Opening the equipment or any  
attempt to perform repairs will void the  
warranty. For service or repairs, call 1-800-  
552-3368.  
h) Connection to party line service is subject  
to state tariffs. Contact the state public utility  
commission, public service commission or  
corporation commission for information.  
23  
Regulatory Compliance  
i) If your home has specially wired alarm  
This equipment generates, uses and can  
radiate radio frequency energy and, if not  
installed and used in accordance with the  
instructions, may cause harmful interference  
to radio communications. However, there is  
no guarantee that interference will not occur  
in a particular installation; if this equipment  
does cause harmful interference to radio  
or television reception, which can be deter-  
mined by turning the equipment off and  
on, you are encouraged to try to correct  
the interference by one of the following  
measures:  
equipment connected to the telephone line,  
ensure the installation of this telephone equip-  
ment does not disable your alarm equipment.  
If you have questions about what will disable  
alarm equipment, consult your telephone  
company or a qualified installer.  
j) This telephone equipment is hearing aid  
compatible.  
Customer-Owned Coin/Credit Card Phones:  
To comply with state tariffs, the telephone  
company must be given notification prior to  
connection. In some states, the state public  
utility commission, public service commission  
or corporation commission must give prior  
approval of connection.  
1. Where it can be done safely,  
reorient the receiving television or  
radio antenna.  
2. To the extent possible, relocate the  
television, radio or other receiver  
with respect to the telephone equip-  
ment. (This increases the separation  
between the telephone equipment  
and the receiver.)  
Part 15 of FCC Rules Information  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the  
following two conditions: (1) This device  
may not cause harmful interference, and (2)  
this device must accept any interference  
received, including interference that may  
cause undesired operation.  
3. Connect the telephone equipment  
into an outlet on a circuit different  
from that to which the television,  
radio, or other receiver is connected.  
Your equipment has been tested and found to  
comply with the limits of a Class B digital  
device, pursuant to Part 15 of FCC rules.  
These limits are designed to provide reason-  
able protection against harmful interference  
in residential installation.  
4. Consult the dealer or an experienced  
Radio/TV Technician for help.  
CAUTION: Changes or modifications not  
expressly approved by the manufacturer  
responsible for compliance could void the  
userís authority to operate the equipment.  
24  
Regulatory Compliance  
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Industry Canada Technical Specifications  
CAUTION: Users should not attempt to make  
such connections themselves, but should  
contact the appropriate electrical inspection  
authority, or electrician, as appropriate.  
This product meets the applicable Industry  
Canada technical specifications.  
Before installing this equipment, users should  
ensure that it is permissible to be connected  
to the facilities of the local telecommunica-  
tions company. The equipment must also be  
installed using an acceptable method of con-  
nection. In some cases, the companys inside  
wiring associated with a single line individual  
service may be extended by means of a  
certified connector assembly (telephone exten-  
sion cord). The customer should be aware  
that compliance with the above conditions  
may not prevent degradation of service in  
some situations.  
The Ringer Equivalence Number is an indi-  
cation of the maximum number of terminals  
allowed to be connected to a telephone  
interface. The termination on an interface  
may consist of any combination of devices  
subject only to the requirement that the  
sum of the Ringer Equivalence Numbers  
of all the devices does not exceed five.  
(The term IC:before the certification/regis-  
tration number only signifies that the Industry  
Canada technical specifications were met.)  
The party responsible for regulatory  
compliance:  
Repairs to certified equipment should be  
made by an authorized Canadian mainte-  
nance facility designated by the supplier.  
Any repairs or alterations made by the user  
to this equipment, or equipment malfunctions,  
may give the telecommunications company  
cause to request the user to disconnect  
the equipment.  
Clarity, A Division of Plantronics, Inc.  
4289 Bonny Oaks Drive, Suite 106  
Chattanooga, TN 37406  
Phone: 1-800-552-3368  
Users should ensure for their own protection  
that the electrical ground connections of the  
power utility, telephone lines and internal  
metallic water pipe system, if present, are  
connected together. This precaution may be  
particularly important in rural areas.  
25  
Warranty and Service  
The following warranty and service informa-  
Implied Warranties  
tion applies only to products purchased and  
used in the U.S. and Canada. For warranty  
information in other countries, please contact  
your local retailer or distributor.  
Under state law, you may be entitled to the  
benefit of certain implied warranties. These  
implied warranties will continue in force only  
during the warranty period. Some states do  
allow limitations on how long an implied  
warranty lasts, so the above limitation may  
not apply to you.  
Limited Warranty  
Clarity, a division of Plantronics, Inc.  
(Clarity) warrants to the original con-  
sumer purchaser that, except for limitations  
and exclusions set forth below, this product  
shall be free from defects in materials  
and workmanship for a period of one (1)  
year from the date of original purchase  
(Warranty Period). The obligation of Clarity  
under this warranty shall be at Claritys  
option, without charge, of any part or unit  
that proves to be defective in material or  
workmanship during the Warranty Period.  
Incidental or Consequential Damages  
Neither Clarity nor your retail dealer or  
selling distributors has any responsibility for  
any incidental or consequential damages  
including without limitation, commercial loss  
or profit, or for any incidental expenses,  
expenses, loss of time, or inconvenience.  
Some states do not allow exclusion or limita-  
tion of incidental or consequential damage,  
so the above limitation or exclusion may not  
apply to you.  
Exclusions from Warranty  
This warranty applies only to defects in  
Other Legal Rights  
factory materials and factory workmanship.  
This warranty gives you specific legal rights  
and you may also have other rights which  
vary from state to state.  
Any condition caused by accident, abuse,  
misuse or improper operation, violation of  
instructions furnished by Clarity, destruction or  
alteration, improper electrical voltages or cur-  
rents, or repair or maintenance attempted by  
anyone other than Clarity or an authorized  
service center, is not a defect covered by this  
warranty. Telephone companies manufacture  
different types of equipment and Clarity  
does not warrant that its equipment is com-  
patible with the equipment of a particular  
phone company.  
26  
Warranty and Service  
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Please use the original container, or pack  
How to Obtain Warranty Service  
the unit(s) in a sturdy carton with sufficient  
packing material to prevent damage.  
Include the following information:  
To obtain warranty service, please prepay  
shipment and return the unit to the appropri-  
ate facility listed below.  
1. A proof-of-purchase indicating  
model number and date  
of purchase.  
In the United States  
Clarity Service Center  
4289 Bonny Oaks Drive, Suite 106  
Chattanooga, Tennessee 37406  
2. Bill-to address.  
3. Ship-to address.  
Tel. (423) 622-7793  
or (800) 426-3738  
4. Number and description of  
units shipped.  
5. Name and telephone number of  
person to call, should contact be  
necessary.  
Fax: (423) 622-7646  
or (800) 325-8871  
In Canada  
6. Reason for return and description  
of the problem.  
Clarity Service Center  
1455 Pitfield Boulevard  
Saint-Laurent  
Damage occurring during shipment is  
deemed the responsibility of the carrier,  
and claims should be made directly with  
the carrier.  
Quebec H4S 1G3  
Tel: (800) 540-8363  
(514) 956-8363  
Fax: (514) 956-1825  
27  

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