Cisco Systems OL 7372 01 User Manual

C H A P T E R  
21  
Cisco Unity Phone Menus and Shortcuts  
This chapter lists the most frequently used Cisco Unity menus and shortcut key sequences for managing  
your messages and personal options by phone for each conversation style. Ask your Cisco Unity  
administrator which conversation style you are set up to use.  
Phone Menus for the Standard Conversation  
This section lists the key sequences for the following menus.  
The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at  
Main Menu and Shortcuts (Standard Conversation)  
While listening to the Main menu, press:  
Key(s)  
Task  
1
Hear new messages  
Send a message  
Review saved messages  
Change setup options  
Change greetings  
2
3
4
41  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for the Standard Conversation  
Key(s)  
Task  
Change volume*  
5
6
Fast playback  
7
Rewind message  
Pause/Resume  
Fast-forward  
8
9
#
Fast-forward to end  
Reply  
#4  
#42  
#5  
#6  
#8  
#9  
##  
*
Reply to all  
Forward message  
Save as new  
Deliver e-mail/fax to fax machine*  
Play message properties  
Skip message, save as is  
Cancel or back up  
Help  
0
*Not available on some systems.  
After Message Menu and Shortcuts (Standard Conversation Style)  
After listening to a message, press:  
Key(s)  
Task  
1
Replay message  
12  
14  
16  
2
Play message by number (saved messages only)  
Play previous saved message  
Play next saved message  
Save as saved  
3
Delete  
4
Reply  
42  
44  
5
Reply to all  
Call the subscriber*  
Forward message  
Save as new  
6
7
Rewind  
Deliver e-mail/fax to fax machine*  
Play message properties  
Save as is  
8
9
#
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Optional Conversation 1  
Key(s)  
Task  
*
Cancel or back up  
0
Help  
*Not available on some systems.  
Phone Menus for Optional Conversation 1  
This section lists the key sequences for the following menus.  
The information is also available as a wallet card, Cisco Unity Phone Menus and Shortcuts, at  
Main Menu and Shortcuts (Optional Conversation 1 Style)  
While listening to the Main menu, press:  
Key(s)  
1
Task  
Hear new messages  
Send a message  
2
3
Review saved messages  
Change setup options  
Change greetings  
4
41  
412  
421  
422  
423  
431  
432  
44  
Turn on/off alternate greeting  
Change message notification  
Change fax delivery*  
Choose full or brief menus  
Change phone password  
Change recorded name  
Change call transfer  
*Not available on some systems.  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Optional Conversation 1  
Send a Message Menu and Shortcuts (Optional Conversation 1 Style)  
After addressing and recording a message, press:  
Key(s)  
#
Task  
Send message  
11  
Change addressing  
12  
Change recording  
13  
Set delivery options  
Mark urgent and send  
Request return receipt and send  
Mark message private and send  
Mark urgent and private and send  
Set future delivery  
131#  
132#  
133#  
13313#  
134  
14  
Review recorded message  
During Message Menu and Shortcuts (Optional Conversation 1 Style)  
While listening to a message, press:  
Key(s)  
1
Task  
Rewind  
12  
Play a saved message by number  
Play previous saved message  
Play next saved message  
Pause/Resume  
14  
16  
2
3
Fast-forward  
33  
Fast-forward to end  
Deliver e-mail/fax to fax machine*  
Forward message  
Delete message  
332  
336  
337  
338  
3382  
339  
4
Reply  
Reply to all  
Save as saved  
Slow playback  
44  
Slower playback  
Play message properties  
Fast playback  
5
6
66  
Faster playback  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Alternate Keypad Mapping N  
Key(s)  
Task  
Decrease volume*  
7
Reset volume*  
8
Increase volume*  
Skip message, save as is  
Skip message, save as new  
Cancel or back up  
Help  
9
#
##  
*
0
*Not available on some systems.  
After Message Menu and Shortcuts (Optional Conversation 1 Style)  
After listening to a message, press:  
Key(s)  
Task  
1
Skip back  
12  
14  
16  
2
Play a saved message by number  
Play previous saved message  
Play next saved message  
Deliver e-mail/fax to fax machine*  
Replay message  
Play message properties  
Forward message  
Delete  
4
5
6
7
8
Reply  
82  
88  
9
Reply to all  
Call the subscriber*  
Save as saved  
#
Save as is  
##  
*
Save as new  
Cancel or back up  
0
Help  
*Not available on some systems.  
Phone Menus for Alternate Keypad Mapping N  
This section lists the key sequences for the following menus.  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Alternate Keypad Mapping N  
Main Menu and Shortcuts (Alternate Keypad Mapping N)  
While listening to the Main menu, press:  
Key(s)  
Task  
1
2
3
4
*
#
0
Hear new messages  
Send a message  
Review saved messages  
Change setup options  
Exit  
Repeat menu  
Main menu Help  
*Not available on some systems.  
During Message Menu and Shortcuts (Alternate Keypad Mapping N)  
While listening to a message, press:  
Key(s)  
Task  
1
Rewind message  
Fast-forward  
Skip message, save as is  
Reply  
Call the subscriber*  
Cancel or back up  
Operator  
3
6
71  
9
#
0
*Not available on some systems.  
After Message Menu and Shortcuts (Alternate Keypad Mapping N)  
After listening to a message, press:  
Key(s)  
Task  
4
6
9
Rewind  
Save as is  
Call the subscriber*  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Alternate Keypad Mapping X  
Key(s)  
70  
Task  
Play message properties  
Reply  
71  
72  
Replay message  
Forward message  
Reply to all  
Delete  
73  
74  
76  
77  
Save as saved  
Save as new  
Cancel or back up  
Operator  
78  
*
0
*Not available on some systems.  
Phone Menus for Alternate Keypad Mapping X  
This section lists the key sequences for the following menus.  
Main Menu and Shortcuts (Alternate Keypad Mapping X)  
While listening to the Main menu, press:  
Key(s)  
Task  
1
2
3
5
*
#
0
Send a message  
Hear new messages  
Review saved messages  
Change setup options  
Exit  
Repeat menu  
Main menu Help  
*Not available on some systems.  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Alternate Keypad Mapping S  
During Message Menu and Shortcuts (Alternate Keypad Mapping X)  
While listening to a message, press:  
Key(s)  
Task  
2
3
4
5
6
7
8
9
#
Skip to message body  
Pause/Resume  
Increase volume*  
Rewind message  
Fast-forward  
Decrease volume*  
Slow playback  
Fast playback  
Fast-forward to end of message  
*Not available on some systems.  
After Message Menu and Shortcuts (Alternate Keypad Mapping X)  
After listening to a message, press:  
Key(s)  
Task  
1
Save as saved  
12  
14  
16  
2
Play message by number (saved messages only)  
Play previous saved message  
Play next saved message  
Forward message  
Replay message  
Delete  
23  
3
4
Save as new  
5
Rewind  
6
Save as is  
7
Reply  
#
Cancel or back up  
*Not available on some systems.  
Phone Menus for Alternate Keypad Mapping S  
This section lists the key sequences for the following menus.  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Alternate Keypad Mapping S  
Main Menu and Shortcuts (Alternate Keypad Mapping S)  
While listening to the Main menu, press:  
Key(s)  
Task  
3
4
5
6
9
#
0
Review saved messages  
Change setup options  
Hear new messages  
Send a message  
Exit  
Repeat menu  
Main menu Help  
*Not available on some systems.  
During Message Menu and Shortcuts (Alternate Keypad Mapping S)  
While listening to a message, press:  
Key(s)  
Task  
13  
14  
15  
17  
2
Forward message  
Call the subscriber*  
Play previous saved message  
Reply  
Rewind message  
Skip message body  
Delete  
22  
3
4
Fast-forward  
5
Skip message, save as is  
Save as saved  
7
8
Skip to message footer  
Fast-forward to end of message  
Pause/Resume  
#
*
*Not available on some systems.  
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Chapter 21 Cisco Unity Phone Menus and Shortcuts  
Phone Menus for Alternate Keypad Mapping S  
After Message Menu and Shortcuts (Alternate Keypad Mapping S)  
After listening to a message, press:  
Key(s)  
Task  
13  
15  
17  
2
Forward message  
Play previous saved message  
Reply  
Rewind message  
Replay message  
Delete  
22  
3
42  
44  
5
Reply to all  
Call the subscriber*  
Save as is  
6
Save as new  
7
Save as saved  
Deliver e-mail/fax to fax machine*  
Play message properties  
Cancel or back up  
8
9
*
*Not available on some systems.  
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Phone Menus for Alternate Keypad Mapping S  
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