Cisco Systems CP7910GSWRF User Manual

Getting Started with the  
Cisco IP Phone 7910 Series  
Corporate Headquarters  
Cisco Systems, Inc.  
170 West Tasman Drive  
San Jose, CA 95134-1706  
USA  
Tel: 408 526-4000  
800 553-NETS (6387)  
Fax: 408 526-4100  
Customer Order Number: DOC-7811443=  
Text Part Number: 78-11443-02  
CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare,  
iQ Breakthrough, iQ FastTrack, the iQ Logo, iQ Net Readiness Scorecard, Networking Academy, ScriptShare, SMARTnet, TransPath, and Voice LAN  
are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, The Fastest Way to Increase Your Internet Quotient, and  
iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco  
Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo,  
Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise,  
LightStream, MGX, MICA, the Networkers logo, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, SlideCast,  
StrataView Plus, Stratm, SwitchProbe, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain  
other countries.  
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a  
partnership relationship between Cisco and any other company. (0301R)  
Getting Started with the Cisco IP Phone 7910 Series  
Copyright © 2000-2002, Cisco Systems, Inc.  
All rights reserved.  
C H A P T E R  
C H A P T E R  
1
2
Installing the Cisco IP Phone 7910 Series 2-1  
Safety Notices 2-1  
C H A P T E R  
3
Using the Cisco IP Phone 7910 Series 3-1  
Making Telephone Calls 3-5  
Placing a Call 3-6  
Answering a Call 3-6  
Ending a Call 3-6  
Muting a Call 3-7  
Placing a Call on Hold 3-7  
Transferring a Call 3-7  
Redialing the Last Number Dialed 3-8  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
v
Contents  
Picking Up Calls in Your Group 3-11  
Picking Up Calls Outside of Your Group 3-11  
Using Call Forwarding 3-12  
Forwarding All Calls 3-12  
Forwarding All Calls When Not at Your Phone 3-13  
Using Voice Mail 3-14  
Configuring Speed Dial Buttons 3-14  
I
N D E X  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
vi  
C H A P T E R  
1
Introduction  
The Cisco IP Phone 7910 Series telephone is a full-feature telephone that  
provides voice communication over an IP network. The main features of the  
phone are illustrated in Figure 1-1 and explained in Table 1-1.  
Figure 1-1 Cisco IP Phone 7910 Series Features  
1
2
3
4
5
6
7
8
9
10  
11  
12  
16  
15 14 13  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
1-1  
           
Chapter 1 Introduction  
Table 1-1 Cisco IP Phone 7910 Series Features  
Figure  
Callout  
Feature  
1
Handset  
Lift the handset and press the dial pad numbers to place a call, review  
2
3
4
5
6
LCD screen  
The IP Phone “desktop” which displays the time, date, your phone  
number, caller ID, and line or call status.  
Line button  
Open a new line to make or receive a call, or end the current call. See  
the “Making Telephone Calls” section on page 3-5.  
Hold button  
Put a current call on hold, or take a call off hold. See the “Placing a  
Call on Hold” section on page 3-7.  
Transfer button  
Settings button  
Transfer the current caller to a different phone number. See the  
“Transferring a Call” section on page 3-7.  
Adjust handset, speaker, and ringer volume, ringer type, and contrast  
on the LCD screen. See the “How to Use the Handset and Speaker”  
section on page 3-2 and the “Customizing Phone Settings” section on  
page 3-4.  
7
Footstand  
adjustment  
Adjusts the angle of the phone base. See the “Installing the Phone and  
Connecting to the Network” section on page 2-3.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
1-2  
 
Chapter 1 Introduction  
Table 1-1 Cisco IP Phone 7910 Series Features (continued)  
Figure  
Callout  
Feature  
Description  
8, 9, 10, 11,  
15  
Programmable  
buttons  
options you have depend on what your system administrator  
configured for your phone. This is a list of the available features, with  
work according to its label (or does not work at all), ask your  
administrator if the button has been configured.  
msgs (button 8)—Access your voice mail messages. See the  
“Using Voice Mail” section on page 3-14.  
Conference Call” section on page 3-9.  
forward (button 10)—Redirect your calls to another telephone  
number. See the “Forwarding All Calls” section on page 3-12.  
speed dial (buttons 15)—Quickly call a frequently-dialed number.  
See the “Configuring Speed Dial Buttons” section on page 3-14  
for information on setting up speed dials.  
redial (button 11)—Dial the last number called. See the  
“Redialing the Last Number Dialed” section on page 3-8.  
park—Store a call at a specified number and then use another  
phone to retrieve the call. See the “Parking a Call” section on  
page 3-8.  
call pickup—Answer a call that comes in on a telephone  
extension other than your own. See the “Using Call Pickup”  
section on page 3-10.  
meet-me—Set up a Meet-Me conference, which is a conference at  
a pre-set phone number that is not your own number. See the  
“Establishing Meet-Me Conference Calls” section on page 3-10.  
12  
13  
Speaker button  
Mute button  
Toggles the speaker on and off. See the “Using the Speaker” section  
on page 3-2.  
Toggles the handset mute on and off. See the “Muting a Call” section  
on page 3-7.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
1-3  
Chapter 1 Introduction  
Table 1-1 Cisco IP Phone 7910 Series Features (continued)  
Figure  
Callout  
Feature  
Description  
14  
Volume buttons  
Increase or decrease the volume for the currently active voice  
receiver: handset or speaker. The volume keys also control the ringer  
volume, and the contrast of the LCD, and you can use them to scroll  
through menus displayed on the LCD.  
16  
Key pad  
Press the key pad buttons to dial a phone number. Key pad buttons  
work exactly like those on your existing telephone. Also use these  
keys to select items from menus shown on the LCD  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
1-4  
C H A P T E R  
2
Installing the  
Cisco IP Phone 7910 Series  
Before you can successfully install the phone, your system administrator must  
prepare the network for your phone. If a technician is not installing your phone,  
verify with the system administrator that the network is ready for the phone, read  
the safety notices, and install the phone.  
These sections help you install the Cisco IP Phone 7910 Series telephone:  
Safety Notices, page 2-1  
Installing the Phone and Connecting to the Network, page 2-3  
Safety Notices  
These are the safety considerations for using the Cisco IP Phone. Read these  
notices before installing or using the phone.  
Warning  
This warning symbol means danger. You are in a situation that could cause  
bodily injury. Before you work on any equipment, be aware of the hazards  
involved with electrical circuitry and be familiar with standard practices for  
preventing accidents. To see translations of the warnings that appear in this  
publication, refer to the Regulatory Compliance and Safety Information  
document that accompanied this device.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
2-1  
       
Chapter 2 Installing the Cisco IP Phone 7910 Series  
Safety Notices  
Warning  
Read the installation instructions before you connect the system to its power  
source.  
Warning  
Warning  
Warning  
Ultimate disposal of this product should be handled according to all national  
laws and regulations.  
Do not work on the system or connect or disconnect cables during periods of  
lightning activity.  
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits  
to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits,  
and WAN ports contain TNV circuits. Some LAN and WAN ports use RJ-45  
connectors. Use caution when connecting cables.  
The next warning applies when you use an external power supply.  
Warning  
Warning  
This product relies on the building's installation for short-circuit (over current)  
protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S.  
(240 VAC, 10A international) is used on the phase conductors (all  
current-carrying conductors).  
The device is designed to work with TN power systems.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
2-2  
Chapter 2 Installing the Cisco IP Phone 7910 Series  
Installing the Phone and Connecting to the Network  
Installing the Phone and Connecting to the Network  
Before installing the phone, read the safety warnings in the “Safety Notices”  
section on page 2-1.  
Refer to Figure 2-1 for an overview about how to connect the  
Cisco IP Phone 7910 Series telephone to your PC, the network, and a power  
source. All ports are located at the rear of the phone base unit.  
Figure 2-1 Cisco IP Phone 7910 Series Telephone Cable Connections  
Cisco IP phone 7910  
Network port  
RS-232 port  
AC adapter port  
(optional power cube)  
Access port  
Handset plug  
(Cisco IP phone 7910+SW only)  
Use this procedure to install the phone on a network that has already been  
prepared to host the phone.  
Step 1  
Step 2  
Connect an Ethernet cable to the network port on the phone.  
Use the Ethernet cable supplied in the box with your Cisco IP phone. If you need  
a longer cable, contact your system administrator.  
Connect the handset to its port. Clip the cord into the slot to the right of the port.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
2-3  
       
Chapter 2 Installing the Cisco IP Phone 7910 Series  
Installing the Phone and Connecting to the Network  
Step 3  
Connect the power plug to the DC48V AC adapter port (optional).  
The Cisco IP Phone 7910 Series telephone can be powered by several different  
methods. If you are not sure how your phone is receiving power, ask your system  
administrator.  
After the telephone has power connected to it, the phone begins its startup  
process. Once completed, the main LCD screen appears, displaying the phone’s  
extension (or directory number) and the current date and time. If the phone does  
not start up successfully, contact your system administrator for help.  
Step 4  
If your phone has an access port, you can connect your computer to the phone  
using an Ethernet cable to enable your computer to access the network through the  
Cisco IP Phone. Your company might choose this option if you do not have  
multiple Ethernet ports in your work space.  
However, this option is not available on all Cisco IP Phone 7910 Series models.  
If your phone does not have an access port, you cannot connect a network device  
to the phone.  
Step 5  
Step 6  
Push in the footstand adjustment knob and adjust the footstand to the desired  
height that makes using the display and buttons most comfortable for you.  
You can also mount the telephone on the wall using the mounting holes on the  
footstand. Adjust the footstand so that it lies flat against the phone body. There is  
an optional locking mount kit if you are mounting the phone in a public location;  
contact your system administrator if you want to use a locking wall mount.  
If you mount the phone on a wall, or have the phone close to vertical on your desk,  
adjust the handset rest so that the handset hooks onto it. Figure 2-2 shows how to  
do this.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
2-4  
Chapter 2 Installing the Cisco IP Phone 7910 Series  
Installing the Phone and Connecting to the Network  
Figure 2-2 Using the Handset Rest  
1
2
3
1
Set the handset aside and use your thumb and finger to grasp and pull out  
2
3
Rotate the tab 180 degrees.  
Slide the tab back into the handset rest with the extension protruding from  
the top of the tab.  
Replace the handset in the rest. The tab hooks into a slot in the handset to  
ensure that the handset will not slip out of the rest.  
Step 7  
If your system administrator asks you to auto-register your telephone, see the  
“Auto-Registering Your Phone Using TAPS” section on page 2-6 for instructions.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
2-5  
   
Chapter 2 Installing the Cisco IP Phone 7910 Series  
Auto-Registering Your Phone Using TAPS  
Auto-Registering Your Phone Using TAPS  
Your administrator may ask you to auto-register your Cisco IP Phone using TAPS,  
the Tool for Auto-Registered Phones Support. TAPS might be used either for a  
new phone or to replace an existing phone.  
Note  
Only follow this procedure if your phone administrator asks you to.  
Procedure  
Step 1  
If the phone is not already installed, see the “Installing the Phone and Connecting  
to the Network” section on page 2-3 for instructions on installing the phone  
available.  
After you plug the phone into a port, the phone automatically registers and  
displays a number.  
Step 2  
Step 3  
Dial the TAPS extension provided by your system administrator.  
Follow the voice prompts to enter your personal extension number (provided by  
your system administrator), followed by #. Listen to the voice prompts to  
determine if you need to enter the entire number, including area code.  
Step 4  
Hang up the phone.  
The phone resets and displays your extension number.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
2-6  
   
C H A P T E R  
3
telephone:  
How to Use the Handset and Speaker, page 3-2  
Customizing Phone Settings, page 3-4  
Making Telephone Calls, page 3-5  
Using Call Forwarding, page 3-12  
Using Voice Mail, page 3-14  
Configuring Speed Dial Buttons, page 3-14  
Caution  
Using a cell or mobile phone in close proximity to a Cisco IP Phone might cause  
interference.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-1  
     
Chapter 3 Using the Cisco IP Phone 7910 Series  
How to Use the Handset and Speaker  
You can place calls with the handset or speaker, but you can only talk to your party  
through the handset. Through the speaker, you can only listen to a call. These  
sections describe the use of the handset and speaker and how to adjust the volume  
of the call:  
Using the Handset, page 3-2  
Using the Speaker, page 3-2  
Adjusting the Handset Volume, page 3-3  
Adjusting the Speaker Volume, page 3-3  
Using the Handset  
To place and answer calls with the handset, simply lift the handset. To change  
from handset to speaker, press Speaker and hang up the handset.  
Using the Speaker  
The speaker is designed to be used for “hands-free” dialing. You can use it to  
place a call, and then pick up the handset if the other party answers the phone.  
The speaker does not allow for two-way communication. However, you can have  
the handset off-hook with the speaker on, enabling the calling party to hear you  
over the handset while you listen through the speaker. You might want to do this  
if you want to use the phone for conference calls.  
To place calls using the speaker, press Speaker and dial the number. When the  
party answers, pick up the handset. If the handset is off-hook with the Speaker  
button enabled, you can speak into it, allowing the calling party to hear you. This  
allows others to listen to both sides of the conversation.  
If you are only listening to a call, you can leave the handset in the rest. The mute  
button automatically lights, indicating that the calling party cannot hear you.  
When finished with the call, press Speaker to hang up.  
Note  
You cannot use the speaker to transmit your voice.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-2  
             
Chapter 3 Using the Cisco IP Phone 7910 Series  
How to Use the Handset and Speaker  
Adjusting the Handset Volume  
You can temporarily change the handset volume while on a call by pressing the  
volume up/down keys. Your change only affects the current call.  
To change the volume of your handset and save it as the default volume setting:  
Step 1  
Press the Settings button. Optionally, lift the handset before pressing Settings so  
you can hear the volume as you adjust it.  
Step 2  
Step 3  
Step 4  
Press 1 on the key pad.  
Press the up or down volume keys to adjust the volume to the desired level.  
To save the volume setting for future calls, press # on the key pad and then press  
the Settings button to exit the Settings menu.  
Adjusting the Speaker Volume  
You can temporarily change the speaker volume while on a call by pressing the  
volume up/down keys. Your change only affects the current call.  
To change the volume of your speaker and save it as the default volume setting:  
Step 1  
Press the Settings button. Optionally, press Speaker before pressing Settings so  
you can hear the volume as you adjust it.  
Step 2  
Step 3  
Step 4  
Press 2 on the key pad.  
Press the up or down volume keys to adjust the volume to the desired setting.  
To save the volume setting for future calls, press # on the key pad and then press  
the Settings button to exit the Settings menu.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-3  
       
Chapter 3 Using the Cisco IP Phone 7910 Series  
Customizing Phone Settings  
Customizing Phone Settings  
You can change various settings on your Cisco IP Phone 7910 Series telephone to  
ensure that the ringer volume, ring sound, and LCD contrast are set appropriately  
for you.  
Adjusting the Ringer Volume  
To increase or decrease the volume of the ringer:  
Step 1  
Step 2  
Step 3  
Press the Settings button.  
Press 3 on the key pad.  
Press the up or down volume keys to adjust the volume to the desired setting. The  
ringer sounds so that you can hear the chosen volume level.  
Step 4  
To save the volume setting, press # on the key pad and then press the Settings  
button to exit the Settings menu.  
Changing the Ringer Sound  
To change the sound used by the ringer:  
Step 1  
Step 2  
Step 3  
Press the Settings button.  
Press 7 on the key pad.  
Press the up or down volume keys to scroll through the list of available ring types.  
Each ring type sounds as you scroll through the list.  
Step 4  
To save the selected ring type, press # on the key pad and then press the Settings  
button to exit the Settings menu.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-4  
             
Chapter 3 Using the Cisco IP Phone 7910 Series  
Making Telephone Calls  
Changing the LCD Contrast  
To improve the readability of the LCD, change the amount of contrast:  
Step 1  
Step 2  
Step 3  
Step 4  
Press the Settings button.  
Press 5 on the key pad.  
Press the up or down volume keys to set the desired intensity of the display.  
To save this setting, press # on the key pad and then press the Settings button to  
exit the Settings menu.  
These sections describe how you can place, answer, or otherwise manage a  
telephone call:  
Muting a Call, page 3-7  
Placing a Call on Hold, page 3-7  
Transferring a Call, page 3-7  
Redialing the Last Number Dialed, page 3-8  
Parking a Call, page 3-8  
Making Conference Calls, page 3-9  
Using Call Pickup, page 3-10  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-5  
       
Chapter 3 Using the Cisco IP Phone 7910 Series  
Making Telephone Calls  
Placing a Call  
You can place a call with the telephone in any of the following ways:  
Lift the handset and dial the number.  
Press the Line button and dial the number.  
Press Speaker and dial the number. If someone answers, pick up the handset  
to talk to them.  
To use speed dial, press one of the speed buttons. See the “Configuring Speed  
Dial Buttons” section on page 3-14 for details on how to set speed dial  
Answering a Call  
You can answer calls coming to your direct telephone extension or to others in  
your group.  
To answer a call coming to you directly, simply lift the handset. To answer calls  
coming to other telephone extensions, you must use Call Pickup (see “Using Call  
Pickup” section on page 3-10).  
You cannot answer a call using the Speaker button. The speaker only transmits  
audio from the party calling you; there is no microphone to transmit your voice to  
the calling party.  
Ending a Call  
You can end a call in any of these ways:  
If using the handset, hang up the handset.  
If using the speaker, press Speaker.  
Press the line button.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-6  
           
Chapter 3 Using the Cisco IP Phone 7910 Series  
Making Telephone Calls  
Muting a Call  
While on a call, you can mute the handset, preventing the party you are speaking  
to from hearing what you or someone else in the room is saying. When using the  
speaker, your call is automatically muted if the handset is in the cradle.  
To mute a call, press Mute.  
To disengage mute, press Mute again.  
Placing a Call on Hold  
While in a call, you can place the call on hold, so that the caller cannot hear you  
and you cannot hear the caller. The caller will hear a beeping tone or music, so do  
not use hold while on a conference call.  
To place a call on hold, press the Hold button.  
To return to the call, press the Hold button again.  
Transferring a Call  
To transfer a call to another phone:  
Step 1  
Step 2  
Step 3  
Step 4  
Step 5  
During a call, press the Transfer button. This places the call on hold.  
Dial the number to which you want to transfer the call.  
When the party answers, announce the call and press Transfer.  
Hang up if the party accepts the call.  
Press Hold to return to the original call if the party refuses or does not answer the  
call.  
Note  
You can also transfer a call by pressing Transfer when the phone begins  
to ring. In this case, the caller is transferred to the other phone without  
being announced, and you cannot return to this call.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-7  
                 
Chapter 3 Using the Cisco IP Phone 7910 Series  
Making Telephone Calls  
Redialing the Last Number Dialed  
To redial the most recently dialed number, lift the handset and press the redial  
button.  
Redial is an optional feature configured by your system administrator. Although  
your phone supports this feature by default, your system administrator might have  
removed this feature from your phone.  
Parking a Call  
You can store or “park” a call at a specified number and then use any other phone  
(for example, a phone in someone else’s office or in a conference room) to retrieve  
the call.  
Call Park is an optional feature configured by your system administrator; your  
phone does not support this feature by default. Call Park is only available if your  
system administrator configured your phone to support it.  
Step 1  
Step 2  
During an active call, press the park button.  
The display shows the number to which the call is parked.  
Make a note of the Call Park number and then hang up. The call is now parked at  
that number, allowing you to retrieve it from another phone.  
Note  
You have a reasonable but limited amount of time to retrieve  
the parked call before it disconnects. See your system  
administrator for more information.  
Step 3  
To retrieve the parked call from any phone in the Cisco CallManager system, dial  
the Call Park number at which the call was parked.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-8  
           
Chapter 3 Using the Cisco IP Phone 7910 Series  
Making Telephone Calls  
Making Conference Calls  
telephone call.  
The ability to make conference calls with your telephone is an optional feature.  
Your phone supports some of these features by default. However, the specific  
features available to you depend on how your system administrator configured  
your phone to support them.  
These sections describe how to make conference calls with the phone:  
Placing a Conference Call, page 3-9  
Establishing Meet-Me Conference Calls, page 3-10  
Placing a Conference Call  
To turn a call into a conference call:  
Step 1  
During a call, press the conf button.  
This automatically opens a new line and places the other party on hold.  
Place a call to another party.  
Step 2  
Step 3  
When the call connects, press conf again to add this party to the conference call.  
Tip  
Once the conference call initiator disconnects, no new parties can be added.  
Avoid putting a conference call on hold. When you put a call on hold, a  
beeping tone automatically generates every few seconds, or music is played  
(depending on how your administrator has configured the system).  
To transfer a conference call to another telephone, press the Transfer button.  
Dial the number to which you want to transfer the call and then press  
Transfer again. All parties are transferred.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-9  
         
Chapter 3 Using the Cisco IP Phone 7910 Series  
Making Telephone Calls  
Establishing Meet-Me Conference Calls  
A Meet-Me conference allows other callers to dial into the conference call. The  
ability to make Meet-Me conference calls with your telephone is an optional  
feature. Your phone does not support this feature by default. It requires a special  
conference number, and it is only available if your system administrator  
configured your phone to support it.  
To establish a Meet-Me conference call:  
Step 1  
Step 2  
Step 3  
Step 4  
Press the Line button.  
Press the Meet-Me button.  
Dial the Meet-Me conference number.  
Follow the voice instructions to establish the Meet-Me conference.  
You can also join Meet-Me conference calls established by other people. To join  
a Meet-Me conference, dial the Meet-Me conference number provided by the  
Meet-Me conference initiator. Do not press the Meet-Me button to simply join a  
call. You are connected to the conference once the conference initiator has dialed  
in and established the conference.  
Using Call Pickup  
Call pickup allows you to answer a call that comes in on a telephone extension  
other than your own. When you hear an incoming call ringing on another phone,  
you can redirect the call to your phone by using the call pickup feature.  
There are two types of call pickup available on Cisco IP Phones:  
Call Pickup—For picking up incoming calls within your own group. The  
appropriate call pickup group number is dialed automatically when you  
choose this feature. See the “Picking Up Calls in Your Group” section on  
page 3-11.  
Group Call Pickup—For picking up incoming calls within your own group or  
in other groups. You must dial the appropriate call pickup group number  
when using this feature. See the “Picking Up Calls Outside of Your Group”  
section on page 3-11.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-10  
           
Chapter 3 Using the Cisco IP Phone 7910 Series  
Making Telephone Calls  
Call Pickup and Group Call Pickup are optional features configured by your  
system administrator; your phone does not support these features by default. They  
are only available if your system administrator has configured your phone to  
support them.  
Picking Up Calls in Your Group  
Call Pickup allows you to pick up incoming calls within your own group. When  
you activate Call Pickup, it automatically dials the call pickup group number  
associated with the line you selected on your phone. If there is a call coming in  
on another telephone number in that same group, the call immediately begins  
ringing on your line. If there is more than one incoming call in the pickup group,  
then you receive the first unanswered call. If there are no unanswered calls in the  
group when you activate Call Pickup, your phone is placed back on hook.  
Step 1  
Step 2  
Step 3  
Press the Line button.  
Press the Call Pickup button.  
Answer the incoming call that is redirected to your phone.  
Picking Up Calls Outside of Your Group  
Group Call Pickup allows you to pick up incoming calls within your own group  
or in other groups. You must dial the appropriate call pickup group number when  
using this feature.  
If there is a call coming in on another telephone number in the call pickup group  
you dialed, that call immediately begins ringing on your line. If there is more than  
one incoming call in the pickup group, then you receive the first unanswered call.  
If there are no unanswered calls in the group, or if you dial an invalid call pickup  
group number, you receive a fast busy tone.  
Step 1  
Step 2  
Step 3  
Press the Line button.  
Press the Group Call Pickup button.  
Dial the desired call pickup group number.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-11  
       
Chapter 3 Using the Cisco IP Phone 7910 Series  
Using Call Forwarding  
Step 4  
Step 5  
Answer the incoming call that is redirected to your phone.  
To dial a different call pickup group number, hang up and begin again.  
Using Call Forwarding  
know you will be away from your desk for several days, for example, on a  
business trip or a vacation.  
Call Forwarding is an optional feature configured by your system administrator.  
Although your phone supports this feature by default, your system administrator  
might have removed this feature from your phone.  
These sections describe how you can set up call forwarding:  
Forwarding All Calls, page 3-12  
Forwarding All Calls When Not at Your Phone, page 3-13  
Forwarding All Calls  
Use this procedure to forward all incoming calls to another number.  
Step 1  
Step 2  
Press the forward button.  
You should hear two beeps.  
Enter the number to which you want to forward all your calls.  
Be sure to enter the number exactly as you would if you were to call that number.  
For example, enter an access code such as “9” or the area code, if necessary. The  
LCD displays a message with the number to which your calls are being forwarded.  
Step 3  
To cancel forwarding of all calls, press the forward button. You should hear a  
beep and the LCD should only show your extension, indicating that call  
forwarding is not active.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-12  
         
Chapter 3 Using the Cisco IP Phone 7910 Series  
Using Call Forwarding  
Forwarding All Calls When Not at Your Phone  
If you are not at the location of your phone, you can use a computer to configure  
your phone to forward calls. Use this procedure to forward incoming calls to  
another number from a remote computer.  
Step 1  
Using a web browser on your desktop computer, log in to the Cisco CallManager  
User Options page.  
See your system administrator for details.  
Step 2  
Step 3  
Select your phone from the Select a Device to Configure drop-down list box.  
Click “Forward all calls to a different number” from the list of available  
configuration options.  
Step 4  
Select the check box next to the line you want to forward.  
Note  
When you want to cancel call forwarding, repeat this procedure but clear  
this check box.  
Step 5  
Type the number to which you want to forward all incoming calls.  
Be sure to enter the number exactly as you would if you were to call that number  
from the Cisco IP Phone 7910 Series telephone. For example, enter an access code  
such as “9” or the area code, if necessary.  
Step 6  
Step 7  
Click Update.  
Click Log off to exit the configuration utility.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-13  
   
Chapter 3 Using the Cisco IP Phone 7910 Series  
Using Voice Mail  
Using Voice Mail  
Voice mail allows you to access messages left by callers if you are unavailable to  
take their calls. Voice mail is an optional feature configured by your system  
administrator. Your particular phone setup might not support accessing voice mail  
by the push of a button as described here.  
To access voice mail, press the msg button. The first time you access voice mail,  
you will have to set it up. Obtain the initial password from your system  
administrator, log in, and follow the voice prompts.  
The red message waiting light on your handset lights when you have a new voice  
mail message.  
Configuring Speed Dial Buttons  
Depending on how your system administrator has configured your  
Cisco IP Phone 7910 Series telephone, you can configure several buttons to speed  
dial the numbers you use most.  
Step 1  
Using a web browser on your desktop computer, log in to the Cisco CallManager  
User Options page.  
See your system administrator for details.  
Step 2  
Step 3  
Select your phone from the Select a Device to Configure drop-down list box.  
Click “Update your Speed Dial buttons/Print your button template” from the list  
of available configuration options.  
Step 4  
Enter the phone numbers and display text you want to associate with your speed  
dial buttons.  
Be sure to enter the numbers exactly as you would if you were to call that number  
from the Cisco IP Phone 7910 Series telephone. For example, include an access  
code such as “9” or the area code, if necessary.  
Step 5  
Step 6  
When you are done, click Update to store your settings. To restore your previous  
settings, click Cancel.  
Click Log off to exit the configuration utility.  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
3-14  
           
forwarding 3-12  
muting 3-7  
A
auto-registering phone 2-6  
parking 3-8  
placing 3-6  
putting on hold 3-7  
transferring 3-7  
conf button  
B
beeping tone 3-7  
illustration of 1-1  
using 3-9  
C
conference calls, placing 3-9  
cables, illustration of 2-3  
call forwarding  
definition of 3-12  
from your computer 3-13  
call pickup  
features, illustration of 1-1  
footstand adjustment  
illustration of 1-1  
definition of 3-10  
outside of your group 3-11  
within your group 3-11  
call pickup button  
illustration of 1-1  
using 3-11  
illustration of 1-1  
using 3-12  
G
calls 3-8  
group call pickup button, using 3-11  
answering 3-6  
ending 3-6  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
IN-1  
 
Index  
illustration of 1-1  
H
placing calls with 3-6  
handset  
illustration of 1-1  
stabilizing 2-5  
using 3-2  
meet-me button  
illustration of 1-1  
using 3-10  
volume 3-3  
hanging up 3-6  
hold 3-7  
msg button  
hold button  
illustration of 1-1  
using 3-7  
illustration of 1-1  
using 3-14  
mute 3-7  
mute button  
I
illustration of 1-1  
using 3-7  
installing phone 2-3  
interference, from cell phone 3-1  
N
K
network, connecting to 2-3  
key pad, illustration of 1-1  
P
L
park 3-8  
LCD screen  
park button  
changing contrast 3-5  
illustration of 1-1  
line button  
illustration of 1-1  
using 3-8  
programmable buttons  
illustration of 1-1  
hanging up with 3-6  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
IN-2  
Index  
R
T
redial 3-8  
transfer 3-7  
redial button  
illustration of 1-1  
using 3-8  
transfer button  
illustration of 1-1  
using 3-7  
redialing 3-8  
ringer  
changing sound 3-4  
volume 3-4  
User Options web pages  
to configure speed dial 3-14  
to set call forwarding 3-13  
S
safety notices 2-1  
settings button  
illustration of 1-1  
using 3-4  
V
voice mail 3-14  
speaker  
volume  
using 3-2  
adjusting for handset 3-3  
adjusting for ringer 3-4  
adjusting for speaker 3-3  
volume buttons, illustration of 1-1  
volume 3-3  
speaker button  
hanging up with 3-6  
illustration of 1-1  
placing calls with 3-6  
speed dial buttons  
configuring 3-14  
placing calls with 3-6  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
IN-3  
Index  
Getting Started with the Cisco IP Phone 7910 Series  
78-11443-02  
IN-4  

HP Hewlett Packard Hewlett Packard Computer Monitor L2208W User Manual
Hotpoint EW71 User Manual
Frigidaire FFEC3025LB User Manual
Eizo EIZO FlexScan L350P User Manual
DCS RGS 486GD User Manual
Dacor Cooktop SGM304 User Manual
BT Calypso 120 User Manual
Asus Xonar D1 7 1 Channels Sound Board XONARD1 User Manual
AOC LM929 19 User Manual
Abit IS7 E User Manual