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Speakerphone Caller ID
Troubleshooting
Model 3488
USER GUIDE
The Speakerphone Caller ID must be serviced by trained
engineers. NEVER attempt any repairs or adjustments yourself —
you could make the problem worse and invalidate the Guarantee.
One-touch memory buttons*
Loudspeaker
Display
Always make sure your Speakerphone Caller ID is fully plugged
into the telephone line socket.
SECRECY button
PHONE BOOK
button*
press this during a call to
prevent the caller from
hearing you. Press it
again when you
want to be heard
again.
If the phone does not ring …
If you cannot make calls …
Check that the ringer volume switch on the side of the unit is
not set to the lowest position.
SPEAKERPHONE
button — press this to
dial and speak with
the handset on hook.
Check that the total REN value of all equipment connected to
your telephone line is no more than 4. Disconnect one or
more telephones and see whether that helps.
Ringer volume control
Loudspeaker volume control
Disconnect all other instruments connected to the same line
as the Speakerphone Caller ID and see whether you can make
a call.
REDIAL • PAUSE button — press
this to display the last number you
dialled. You may need this
button’s PAUSE function if your
phone is connected to a PBX.
Disconnect the Speakerphone Caller ID from the telephone
line and plug a different telephone into the socket. Try making
a call. If this works, the line is OK.
MENU buttons*
If you are using a two-way socket adapter, remove it and plug
a telephone directly into the socket. If the call now works, the
adapter may be faulty.
RECALL button
You will need this if your phone
is connected to a PBX, or if you
use BT’s Select Services.
Microphone
* While you are using these buttons for
system functions (storing numbers, etc.)
your phone line will be BUSY to callers.
Ignore any tones or recorded messages
from the exchange.
If you think the fault may be on the exchange line, contact
the service provider (the BT engineers on 151, or your cable
company).
If you still cannot identify the cause of the problem, contact
the Binatone Help Line.
Installation
Fit a battery before you connect the phone to the telephone line.
You need a 9 V PP3/6FL22 battery (not supplied with the unit).
Technical details
1
Remove the screw from the latch on the battery compart-
ment cover (on the underside of the unit). Squeeze the
latch to remove the cover
Temperature range
Operating 0ºC to 40ºC
Storage -20ºC to 60ºC
2
3
Take out the battery connection pad. Don’t pull on the
wires
Approvals
ETS 300-001, CTR 38
PBX compatibility
100 ms timed break recall
Pause length: 3 seconds
Signalling type: DTMF (dual tone
multifrequency), also called tone dialling
Click the connectors on the battery firmly into the studs
on the pad
Do not clean any part of
your Speakerphone Caller
ID with solvent chemicals,
abrasives or spray cleaners
which might get inside the
case and cause damage not
covered by the guarantee.
When necessary, clean it
with a damp cloth.
4
5
Place the battery in the compartment
Replace the cover and the screw, making sure it fits firmly
into place
The five numbers stored in the Redial memories can have up to
32 digits each.
6
Plug the telephone line cable into the socket
Binatone Telecom plc operates a policy of continuous product improvement,
and so reserves the right to make changes to the product and functions
without notice.
Keep your Speakerphone
Caller ID away from hot,
humid conditions or strong
sunlight.
Conditions for use
SAFETY WARNINGS
Before removing the
battery compartment cover,
always make sure the
telephone line cable is
unplugged at the socket
You can connect your Speakerphone Caller ID to a public
exchange line in the UK; or to an extension on an approved PBX
using DTMF (tone) signalling and timed-break recall (TBR).
The ringer equivalence numbers (RENs) of all instruments
connected to an exchange line must not add up to more than 4.
The Speakerphone Caller ID has a REN of 1; most other phones
and fax machines have a REN of 1 unless marked otherwise.
If you need help, call the Binatone Help Line
0208 344 8870
9.00 am to 5.00 pm, Monday to Friday
Do not install the unit
where it might get wet.
page 4 MEMORY DIALLING
page 5 MEMORY DIALLING
Multi-Redial
The Phone Book
The Speakerphone Caller ID stores the last five numbers you dialled.
You can store up to 50 names and numbers in the Phone Book.
1
2
Lift the handset or press
To store a number in the Phone Book
Press RD•PA
1
2
3
4
Press
Press
until the display shows <STORE
>
The last number you dialled is shown on the display.
3
4
Press
or
to scroll through the last five numbers if necessary
to dial it
Key in the name (up to 12 letters, including spaces) and press
When the number you want is shown on the display, press
Key in the number (up to 20 digits) and press
The number is stored.
To delete a number from Multi-Redial memory:
follow steps 1 to 3 to display the number
If you try store a number in the Phone Book when it is full, you
will see the message: MEMORY FULL. You will need to delete
one or more numbers to make room.
05-56
MEMORY FULL
press and hold
for 3 seconds
How to key in names
To make a call to a number stored in the Phone Book
The numbered keys on the dialling
keypad also have letters on them.
For example, to write JANE:
J5KL
A2BC
Press
Press
once. Press
twice. Press
once
1
2
3
Lift the handset or press
example
To key in a name, press the key the
correct number of times, within one
second, for each letter.
MNO
DEF
twice
to ‘backspace’, then key in
Press
6
3
B_
If you make a mistake, press
the correct letter.
Key in the first letter (or more) of the name you want
To insert a space, press the
key.
The display shows the name and number closest to the letter
you have keyed in. Numbers you have stored in one-touch
memory can also be dialled using the Phone Book.
02072827890
BILL
One-touch memories
You can press
When the number you want to call is shown on the display,
press to dial it
or
to scroll between stored numbers
To store a number in one-touch memory
4
05-56
<STORE
02083448870
BINATONE
1
Press
Press
until the display shows <STORE
>
>
2
3
4
5
Key in the name (up to 12 letters, including spaces) and press
To edit and delete numbers in the Phone Book
Key in the number (up to 20 digits)
M3
Press a one-touch memory button (
to
)
1
2
Press
example
If a number is already stored in that memory, you overwrite it by storing a new one.
Key in the first letter (or more) of the name you want
To make a call to a stored number
Press
When the number you want is displayed, press
EITHER press to delete one digit at a time from the number
or
to scroll between stored numbers if necessary
LI_
1
2
Lift the handset or press
3
4
M3
Press the one-touch memory button (
to
)
02072812345
LIZZIE
After deleting all digits from the number, you can delete letters
from the name
Use on a PBX
If you are using your Speakerphone Caller ID on a PBX, you can store the PBX’s outside line access
code (usually 9) as the first digit of the number. If your PBX requires you to wait for a second dial
tone after dialling 9, you can insert a pause when you store the number, using the PAUSE button.
OR simply press
and hold it for 3 seconds to delete the
020728_____
LIZZIE
whole number and name
When making calls, you can insert a pause after the outside line access digit so that you can later
use the Speakerphone Caller ID’s Multi-Redial feature to make a repeat call to the number.
5
6
Key in the new digits then press
Note — numbers you have stored in
one-touch memory will also appear, and
can be edited and deleted this way.
Press
to quit menu mode
For more information about using your Speakerphone Caller ID on a PBX, contact the
Binatone Help Line on 0208 344 8870 (9.00 am to 5.00 pm, Monday to Friday).
page 6 CALLER ID
page 7
Please note that, to use this feature, you need to subscribe to the BT Caller ID
option, or the equivalent option from your service provider.
Babysitter’s Call
With Babysitter’s Call turned on, the Speakerphone Caller ID will dial a preset number
whenever the user lifts the handset and presses any button or key. Numbers can be
dialled as normal with the handset on hook, after pressing the SPEAKERPHONE button.
Checking and storing Caller ID records
Up to 45 Caller ID records are stored in the Speakerphone Caller ID’s memory. When
the Caller ID memories are full, new records will overwrite old ones. If there are new
records, the display shows ‘NEW CALL’ and the New Call light flashes.
1
2
Press
Press
until the display shows <BABY CALL > then press
In this example, the
number shown will
be dialled when the
handset is lifted and
any key is pressed.
or to switch between ONand OFF
1
2
Press
Press
until the display shows <CALLER ID >
The caller’s
number
3
To confirm the setting without changing the number, press
02082340234
JANE SMITH
OR
4
The caller’s name
will be shown if this
number is already
stored in one-touch
memory or the
The display shows the Caller ID record, in
two ‘pages’, as in the example here.
If no records are stored, the display shows
Press
Key in the new phone number, using the dialling keypad
Press to confirm, then to quit menu mode
if necessary to delete the number displayed
02083450345
BABY ON >
5
6
‘NO RECORD’and returns to menu mode.
Phone Book
02-45p 25-10 19
JANE SMITH
3
4
Press
Press
to go to page 2 of the record
to search the next record
Ringer melody
The default ringer melody is ‘middle’; you can change it if you prefer.
Page 2 shows the time and date the call
came in (2.45 pm on 25 October) and the
call record number (19)
To return a call
1
2
3
4
5
Press
Press
Press
Press
Press
until the display shows <SETTINGS
>
5
When the number you want to call is shown
on the display, press to dial it
If the caller withheld their ID by dialling 141,
the display shows ‘WITHHELD’; if the ID is
not available (e.g. on an international call),
the display shows ‘UNAVAILABLE’.
until the display shows RINGER MELODY>
RINGER MELODY >
To edit, delete and store records
to select MIDDLE,SLOWor FAST
1
When the number you want is displayed, press
If you wish to edit the name (you cannot edit the number):
Press to delete one letter at a time from the name, then
key in new letters as you wish
to confirm
MIDDLE
>
The phone generates a demo ringing tone, then automatically
quits menu mode.
2
OR simply press
and hold it for 3 seconds to delete the
whole number and name
Guarantee and service
3
4
Press
Press
to store the name and number in the Phone Book
to quit menu mode
The Binatone Speakerphone Caller ID is guaranteed for 12 months from the date of purchase shown on your
sales receipt. The Guarantee does not cover damage by misuse or negligence, or by excessive voltages — for
example, faults on the telephone line, or lightning.
While the unit is under Guarantee
Disconnect the plug from the telephone line, then pack up your
Caller ID Block
Speakerphone Caller ID, using the original packaging. Return the
unit to the shop where you bought it, making sure you take your
sales receipt as proof of purchase.
DECLARATION OF CONFORMITY
We: Binatone Telecom Plc Of:
Unit 1, Ponders End Industrial Estate
East Duck Lees Lane
With Caller ID Block set, the Speakerphone Caller ID will not accept calls from
callers who have withheld their ID by dialling 141. If the caller’s ID is unavailable
for other reasons, the call will be answered as normal.
Enfield, Middlesex
EN3 7SP, United Kingdom
In the unlikely event that you need to return your Speakerphone
Caller ID to our Repair Centre while it is under guarantee, there will
be a £5 handling charge.
Declare under our sole responsibility that the product:
SPEAKERPHONE CALLER ID
1
2
3
4
Press
Press
Press
Press
until the display shows <SETTINGS > then press
Repair after the Guarantee has expired
To which this declaration relates, complies with all the essential requirements
of the EMC Directive 89/336/EEC and Low Voltage Directive: 73/23/EEC
Disconnect and pack up your Speakerphone Caller ID as above.
Call our Service Department on 01325 304473 and ask for
details of the repair charge and the address to send the unit.
until the display shows ID BLOCK > then press
Signed:
John Porter — Operations Director
Date: 28th ber 1999
or
to switch between ONand OFF
to quit menu mode
Return your Speakerphone Caller ID to the address given,
remembering to include your name and address, plus a cheque or
postal order for the value of the repair charge.
to confirm, then
BLOCK ON
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