BenQ FP73G User Manual

FP73G  
LCD Color Monitor  
17.0" LCD Panel Size  
User’s Manual  
Welcome  
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Table of Contents  
Table of Contents  
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Table of Contents  
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Getting started  
When unpacking please check you have the following items. If any are missing or damaged, please  
contact the place of purchase for a replacement.  
BenQ LCD Monitor  
Quick Start Guide  
CD-ROM  
Power Cord  
Signal Cable: D-Sub  
Signal Cable: DVI-D (optional)  
Consider keeping the box and packaging in storage for use in the future when you may need to  
transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.  
Getting started  
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Getting to know your monitor  
Front View  
Back View  
1. Power AC input jack  
2. DVI-D Connector  
3. D-Sub Connector  
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Getting to know your monitor  
     
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How to assemble your monitor hardware  
If the computer is turned on you must turn it off before continuing.  
Do not plug-in or turn-on the power to the monitor until instructed to do so.  
1. Attach the monitor base.  
Please be careful to prevent damage to the monitor.  
Placing the screen surface on an object like a stapler  
or a mouse will crack the glass or damage the LCD  
substrate voiding your warranty. Sliding or scraping  
the monitor around on your desk will scratch or  
damage the monitor surround and controls.  
Protect the monitor and screen by clearing a flat open area  
on your desk and placing a soft item like the monitor  
packaging bag on the desk for padding.  
Lay the screen face down on a flat clean padded surface.  
Whilst holding the monitor firmly against the desk, pull  
the monitor stand arm upwards clear of the monitor.  
Orient and align the stand base socket with the end of the  
stand arm, then push them together until they click and  
lock into place.  
Gently attempt to pull them back apart to check that they  
have properly engaged.  
Carefully lift the monitor, turn it over and place it upright  
on its stand on a flat even surface.  
You should position the monitor and angle the screen  
to minimize unwanted reflections from other light  
sources.  
How to assemble your monitor hardware  
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2. Connect the PC video cable.  
Either  
Do not use both DVI-D cable and D-Sub cable on the  
same PC. The only case in which both cables can be  
used is if they are connected to two different PCs  
with appropriate video systems.  
Connect one end of the DVI-D cable to the monitor  
DVI-D socket and the other end to the DVI-D port on  
your computer. (optional)  
The DVI-D format is used for direct digital connection  
between source video and digital LCD monitors or  
projectors. The digital video signals produce a  
superior quality picture than analog video signals.  
Or  
Connect the plug of the D-Sub cable (at the end without  
the ferrite filter) to the monitor D-Sub socket. Connect  
the other plug of the D-Sub cable (at the end with the  
ferrite filter) to the computer video D-Sub socket.  
Tighten all finger screws to prevent the plugs from  
accidently falling out during use.  
3. Connect the power cable to the monitor.  
Plug one end of the power cord into the socket labelled  
‘POWER IN’ on the rear of the monitor. Do not connect  
the other end to a power point just yet.  
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How to assemble your monitor hardware  
4. Route the cables via the cable clip.  
Release the cable retaining clip by squeezing the clip  
inwards as illustrated. Position the cables together and  
reinsert the clip over them to retain the cables neatly in  
place behind the monitor stand.  
5. Connect-to and turn-on the power.  
Plug the other end of the power cord into a power point  
and turn it on.  
Turn on the monitor by pressing the power button on the  
front of the monitor.  
Turn on the computer too, and follow the instructions in  
on page 13 to install the monitor software.  
How to assemble your monitor hardware  
9
How to detach the stand base  
1. Prepare the monitor and area.  
Turn off the monitor and the power before unplugging the  
power cable. Turn off the computer before unplugging the  
monitor signal cable.  
Please be careful to prevent damage to the monitor.  
Placing the screen surface on an object like a stapler  
or a mouse will crack the glass or damage the LCD  
substrate voiding your warranty. Sliding or scraping  
the monitor around on your desk will scratch or  
damage the monitor surround and controls.  
Protect the monitor and screen by clearing a flat open area  
on your desk and placing a soft item like a towel on the  
desk for padding, before laying the screen face down on a  
flat clean padded surface.  
2. Release the locking clip on one side of the stand base  
whilst pulling the edge of the base away from the  
stand arm.  
3. Release the other locking clip to detach the stand base  
from the monitor stand arm.  
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How to assemble your monitor hardware  
 
How to use the monitor wall mounting kit  
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the  
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please  
read the precautions carefully.  
Precautions:  
Install your monitor and monitor mounting kit on a wall with flat surface.  
Ensure that the wall material is stable to support the weight of the monitor.  
Turn off the monitor and the power before disconnecting the cables from the LCD monitor.  
1. Remove the monitor base.  
Lay the screen face down on a clean and well-padded sur-  
face. Detach the monitor base as instructed in “How to  
2. Remove the monitor stand.  
Use a a cross-pointed screwdriver to release the screws that  
fixing the monitor stand to the monitor.  
The use of a magnetic-head screwdriver is  
recommended to avoid of losing the screws.  
Then pull the monitor stand backward away from the  
monitor.  
In case you intend to use your monitor on the stand  
in the future, please keep the monitor base, monitor  
stand, and screws somewhere safe for future use.  
How to assemble your monitor hardware  
11  
 
3. Remove the rear cover.  
Pull around the edge of the rear cover and slightly lift it to  
reveal the screw plate at the back of the monitor.  
4. Follow the instruction manuals of the wall mount  
bracket you purchased to complete the installation.  
To attach the rear cover:  
1. Tilt the rear cover forward and insert the two tabs on  
the front edge into the recesses of the screw plate.  
No tools are required.  
2. Position the two tabs on left side of the rear cover to  
fit into the grooves in the screw plate.  
3. Push the other two tabs on the right side of the rear  
cover inward so that they could snap into the aligned  
grooves.  
There will be a clicking sound as the rear cover is  
perfectly attached.  
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How to assemble your monitor hardware  
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Getting the most from your BenQ monitor  
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install  
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor  
CD-ROM.  
The circumstances under which you connect and install your BenQ LCD Monitor will determine  
which process you need to follow to successfully install the BenQ LCD Monitor driver software.  
These circumstances relate to which version of Microsoft Windows you are using, and whether  
you are connecting the monitor and installing the software onto a new computer (without  
existing monitor driver software), or whether you are upgrading an existing installation (which  
already has existing monitor driver software) with a newer monitor.  
In either case however, the very next time you turn on your computer (after connecting the  
monitor to your computer), Windows will automatically recognise the new (or different)  
hardware, and will launch its Found New Hardware wizard.  
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the  
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor  
model. Further details and step-by-step instructions for both an automatic (new) or upgrade  
(existing) installation follow. See:  
If you require a User Name and Password to login to your Windows computer, you must be  
logged on as an Administrator or as a member of the Administrators group in order to install  
the monitor driver software. Furthermore, if your computer is connected to a network which  
has security access requirements, network policy settings may prevent you from installing  
software on your computer.  
Getting the most from your BenQ monitor  
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How to install the monitor on a new computer  
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver  
software on a new computer which has never had a monitor driver installed before. This  
instruction is only suitable for a computer which has never been used before, and for which the  
BenQ LCD Monitor is the first ever monitor to be connected to it.  
If you are adding the BenQ LCD Monitor to an existing computer that has already had another  
monitor connected to it (and has monitor driver software installed), you should not be  
following these instructions. You should instead be following the instructions for How to  
upgrade the monitor on an existing computer.  
1. Follow the instructions in How to assemble your monitor hardware on page 7.  
When Windows (2000 or later) starts, it will automatically detect the new monitor and launch the  
Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware  
Device drivers.  
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.  
3. Check Search for a suitable driver for my device option, and click Next.  
4. Check the option for CD-ROM drives (uncheck all others) and click Next.  
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ  
FP73G” and click Next.  
6. Click Finish.  
7. Restart the computer.  
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Getting the most from your BenQ monitor  
 
How to upgrade the monitor on an existing computer  
This instruction details the procedure for manually updating the existing monitor driver software  
on your Microsoft Windows computer. It is currently tested as compatible (and recommended  
only) for Windows 2000, and Windows XP Operating System (OS).  
The BenQ LCD Monitor driver for your model may well function perfectly with other versions  
of Windows, however, as at the time of writing, BenQ has done no testing of this driver on  
other versions of Windows and cannot guarantee its operation on those systems.  
Installing monitor driver software involves selecting an appropriate information file (.inf) on the  
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting  
Windows install the corresponding driver files from the CD. You need only steer it in the right  
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you  
through the file selection and installation process.  
See:  
Getting the most from your BenQ monitor  
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How to install on Windows XP system  
1. Open Display Properties.  
The quickest shortcut to Display Properties is through the Windows desktop.  
Right-click the desktop and select Properties from the popup menu.  
Alternatively, the Windows menu to Display Properties is located in Control Panel.  
In Windows XP version, Control Panel is located directly under the main Start menu item.  
The menu options displayed will depend upon which type of view is selected for your system.  
Under the Classic view, click Start | Control Panel | Display.  
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the  
screen resolution.  
The Display Properties window will display.  
2. Click the Settings tab and the Advanced button.  
The Advanced Display Properties window will display.  
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.  
If there is only one monitor in the list, it will already be selected for you.  
4. Click the Properties button.  
The Monitor Properties window will display.  
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper  
drivers are already installed, and you need do nothing further. Cancel out of these property windows.  
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you  
will need to continue with these instructions.  
5. Click the Driver tab and the Update Driver button.  
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:  
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the  
monitor to.  
7. Check the option ‘Install from a list or specific location’ and click Next.  
8. Check the option ‘Search for the best driver in these locations’ and also  
check ‘Search removable media, then click Next.  
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.  
When complete, the wizard should have found and selected the BenQ driver on the CD appropriate to  
your monitor model, in this case ‘BenQ FP73G’ in the location ‘d:\driver\BenQFP73G.infor similar.  
The drive letter for your CD drive may differ from the example above depending upon your  
system – it may be ‘D:’ or ‘E:’ or ‘F:’ etc.  
9. Select (single-click) the file named ‘BenQ FP73G’ on the CD, and click the Next button.  
This will copy and install the appropriate monitor driver files to your computer.  
10. Click Finish.  
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ  
FP73G Properties.  
11. Click Close, OK, and OK.  
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ  
LCD monitor drivers will operate immediately with no further action required by you.  
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Getting the most from your BenQ monitor  
 
How to install on Windows 2000 system  
You do not need to follow this instruction if you are installing onto a computer which has a  
Windows XP (or later) version system. In that case, see the instructions at How to install on  
1. Open Display Properties.  
The quickest shortcut to Display Properties is through the Windows desktop.  
Right-click the desktop and select Properties from the popup menu.  
Alternatively, the Windows menu to Display Properties is located in Control Panel.  
In Windows 2000 version, Control Panel is located under the Settings menu item.  
Click Start | Settings | Control Panel | Display.  
The Display Properties window will display.  
2. Click the Settings tab and the Advanced button.  
The Advanced Display Properties window will display.  
3. In Windows 2000, click the Monitor tab and the Properties button.  
The Monitor Properties window will display.  
4. In Windows 2000, click the Driver tab and the Update Driver button.  
The Upgrade Device Driver Wizard will display.  
Getting the most from your BenQ monitor  
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How to complete the Windows Upgrade Device Driver Wizard  
1. Load the BenQ LCD Monitor CD-ROM which came with your monitor.  
Insert the CD-ROM into a CD drive on the computer you attached the monitor to.  
The autorun User’s Guide language selection page will display in your web browser.  
You can select a language and view the online version of this manual from the next window.  
You could then print it out for reference if you wish to work off-line. When you’re ready, Cancel the  
browser as it is not required for the Windows Upgrade Device Driver Wizard.  
2. Launch the Windows Upgrade Device Driver Wizard and click Next.  
3. Check the option ‘Display a list of known drivers...and click Next.  
4. Click the Have Disk button.  
The Install From Disk window will display.  
5. Click the Browse button and navigate to the BenQ LCD Monitor CD-ROM.  
This is the CD you loaded in step 1 above. The CD Drive will have a Windows designated drive letter  
(like D: or E: or F:). Select the drive letter corresponding to the drive you put the CD into.  
6. Double-click the folder labelled ‘Driver.  
The contents of the ‘Driver’ folder will display.  
7. Click the Open button.  
This will return you to the Install from Disk window, and it will have entered the address to the BenQ  
LCD Monitor CD ‘Driver’ folder into the field titled ‘Copy manufacturer’s files from:.  
The field will contain something like "D:\Driver", or "E:\Driver", or "F:\Driver".  
8. Click the OK button.  
This will return you to the Upgrade Device Driver Wizard.  
9. Select (single-click) the file named BenQ FP73G, and click the Next button.  
10. Click Next.  
This will copy the appropriate monitor driver files to your computer.  
11. Click Finish.  
On Windows 2000, this will close the wizard and return you to the Monitor Properties window, now  
renamed ‘BenQ FP73G Properties.  
Should you wish to do so, this is where you can change the screen refresh rate and other monitor  
properties to suit your needs. See How to adjust the screen refresh rate on page 21 for details.  
12. In Windows 2000, click Close.  
This will close the BenQ FP73G Properties window and return you to the Advanced Display  
Properties window.  
13. In Windows 2000, click OK.  
This will close the Advanced Display Properties window, and return you to the Display Properties  
window.  
Should you wish to do so, this is where you can change the screen resolution (area and color).  
14. Click OK.  
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Getting the most from your BenQ monitor  
 
This will close the Display Properties window, and if you made any changes to the screen resolution,  
Windows 2000 will prompt you for confirmation to effect the changes, and further confirmation to  
accept the changes. Click OK and Yes respectively.  
Getting the most from your BenQ monitor  
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How to adjust the screen resolution  
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always  
fixed. The best possible picture for your FP73G is achieved with a resolution of 1280x1024. This is  
called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions  
are displayed on a full screen through an interpolation circuit. Image blurring across pixel  
boundaries can occur with the interpolated resolution depending upon the image type and its  
initial resolution.  
To take full advantage of LCD technology you should select the native resolution setting  
of 1280x1024.  
1. Open Display Properties and select the Settings tab.  
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties  
from the pop-up menu.  
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.  
Select the recommended resolution of 1280x1024 then click Apply.  
If you select some other resolution, be aware that this other resolution is interpolated and  
may not accurately display the screen image as well as it could do at the native resolution  
setting.  
3. Click OK then Yes.  
4. Close the Display Properties window.  
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How to adjust the screen resolution  
 
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How to adjust the screen refresh rate  
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not  
technically possible for an LCD display to flicker. The best results are obtained by using the  
factory modes already set in your computer. There is a table with the factory modes in the  
specification section of this User’s Manual.  
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1280x1024.  
1. Double click the Display icon in Control Panel.  
2. From the Display Properties window, select the Settings tab and click the Advanced button.  
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable  
factory modes as listed in the specification table.  
4. Click Change, OK, then Yes.  
5. Close the Display Properties window.  
How to adjust the screen refresh rate  
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How to set the picture optimization  
The easiest way to obtain an optimal display is to use the i key function. Press the i key to  
optimize and adjust the screen settings automatically for you. Refer to How to adjust your  
monitor on page 23 for button locations and functionality.  
If you wish to, you can always adjust the screen settings manually using the buttons on the  
monitor panel. To assist you in this endeavour, BenQ has provided a screen test image utility  
which you can use to check for screen color, grayscale and line gradient display.  
To make sure the i key function performs well, you have to select one of the supported modes. If  
the i key does not work properly and the NON PRESET MODE message is on the OSD, it means  
you are not using one of the supported modes. Please set your monitor to use one of the  
supported modes as listed at the end of this manual.  
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as  
the desktop of your operating system. However, we recommend that you use auto.exe. As you  
run auto.exe, a test pattern displays.  
2. Press the ikey button on the monitor.  
3. Press the Enter key to access the monitor On-Screen Display (OSD) menu.  
4. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the W  
or X keys to select Geometry and press the Enter key. Then press theW or X keys to select  
Pixel Clock and press the Enter key again. Then, press theW or X key to adjust the monitor  
until the noise disappears.  
5. If you notice a horizontal noise, press theW or X keys to select Geometry and press the  
Enter key. Then press the W or X keys to select Phase and press the Enter key again. Then,  
press the W or X keys to adjust the monitor until the noise disappears.  
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How to set the picture optimization  
 
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How to adjust your monitor  
A look at the control panel  
There are 6 keys for user’s control including “iKey, Exit, Enter, <” and “>” key and a power  
switch. The following descriptions are the introduction of these keys & switch.  
1. “iKey”: Adjust vertical position, phase, horizontal position and pixel clock automatically.  
2. “Exit” key: Back to previous menu or exit OSD. This key is also the hot key for Input Select.  
3. W (Left) key: For Left/Decrease adjustment. Left key is the hot key for Contrast.  
4. X (Right) key: For Right/Increase adjustment. Right key is the hot key for Brightness.  
5. “Enter” key: Activate OSD, enter sub menu, select items, and confirm selection.  
6. “Power”: Turn the power on or off.  
How to adjust your monitor  
23  
   
Hot key mode  
The monitor keys perform as hotkeys to provide direct access to particular functions whenever the  
menu isn't currently displaying on-screen.  
Brightness hot key  
Press the X key to enter the Brightness menu.  
Further press the W or X keys to adjust the  
degree of screen brightness and press the Exit  
key to exit OSD.  
Contrast hot key  
Press the W key to enter the Contrast menu.  
Further press the W or X keys to adjust the  
degree of screen contrast and press the Exit key  
to exit OSD.  
Input Select hot key  
Press the Exit key to enter the Input Select  
menu.  
Further press the W or X keys to indicate the  
input source and press the Enter key. When  
done, press the Exit key to exit OSD.  
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How to adjust your monitor  
 
Main menu mode  
Press the Enter key to display the Main Menu. Use the W (left) or X (right) keys to highlight a  
menu item, and press the Enter key to display the Menu item settings.  
Main Menu  
Luminance sub-menu  
Press the W or X keys to adjust the degree of  
Brightness.  
Press the Exit key to return to previous menu.  
Press the W or X keys to adjust the degree of  
Contrast.  
Press the Exit to return to previous menu.  
How to adjust your monitor  
25  
 
Geometry sub-menu  
Press the W or X keys to adjust the display  
Horizontal Position.  
Press the Exit key to return to previous menu.  
Press the W or X keys to adjust the display  
Vertical Position.  
Press the Exit key to return to previous menu.  
.
Press the W or X key to adjust the monitor  
Pixel Clock.  
Press the Exit key to return to previous menu.  
Press the W or X keys to adjust the degree of  
screen display Phase.  
Press the Exit key to return to previous menu.  
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How to adjust your monitor  
Color sub-menu  
Bluish - applies a cool tint to the image and is factory pre-set to the PC industry standard white  
color.  
Reddish - applies a warm tint to the image and is factory pre-set to the news print standard white  
color.  
Normal - allows video and still photographs to be viewed with natural coloring. This is the factory  
default color.  
User Preset:  
User Preset is provided so you can tailor the  
image color tint to suit your liking. The blend of  
the Red, Green and Blue primary colors can be  
altered to change the color tint of the image. The  
default start setting is 50. Decreasing one or  
more of the colors will reduce their respective  
influence on the color tint of the image. e.g. if  
you reduce the Blue level the image will  
gradually take on a yellowish tint. If you reduce  
Green, the image will become a magenta tint.  
To reset the defaults, see Recall sub-menu on page 30 for details.  
How to adjust your monitor  
27  
OSD sub-menu  
Press the W or X keys to adjust the Horizontal  
Position of the OSD.  
Press the Exit key to return to previous menu.  
Press theW or Xkeys to adjust the Vertical  
Position of the OSD.  
Press the Exit key to return to previous menu.  
Press theW or X keys to adjust the display  
time of the OSD.  
Press the Exit key to return to previous menu.  
28  
How to adjust your monitor  
Language sub-menu  
Press the W or X keys to select a language to have the OSD display menus in that language.  
Press the Exit key to return to previous menu.  
Picture may differ from the Language menu on your monitor, depending on the product  
supplied in your region.  
How to adjust your monitor  
29  
Recall sub-menu  
Press the W or X keys to select Color Recall.  
Press the Enter key to recall color settings, or  
press the Exit key to return to previous menu.  
Press the W or X keys to select Recall All.  
Press the Enter key to recall position and color  
settings, or press the Exit key to return to  
previous menu.  
30  
How to adjust your monitor  
 
Miscellaneous sub-menu  
Input Select:  
Press the W or X keys to select D-sub (analog)  
or DVI (digital) input to activate the new  
settings.  
Press the Exit key to return to previous menu.  
Sharpness:  
Press the W or X keys to adjust the degree of  
Sharpness.  
Press the Exit key to return to previous menu.  
Display Information:  
Select Display Information to display the  
current monitor property settings.  
Press the Exit key to return to previous menu.  
How to adjust your monitor  
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Troubleshooting  
Frequently asked questions (FAQ)  
The image is blurred:  
Read the How to adjust the screen resolution on page 20 section, and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
How do you use a VGA extension cable?  
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by  
working through the instructions in the How to adjust the screen refresh rate on page 21 section It  
is normal for blurring to occur due to conduction losses in extension cables. You can minimize  
these losses by using an extension cable with better conduction quality or with a built-in booster.  
Does the blurring only occur at resolutions lower than the native (maximum) resolution?  
Read the How to adjust the screen resolution on page 20 section. Select the native resolution.  
Pixel errors can be seen:  
One of several pixels is permanently black, one or more pixels are permanently white, one or more  
pixels are permanently red, green, blue or another color.  
Clean the LCD screen.  
Cycle power on-off.  
These are pixels that are permanently on or off and is a natural defect that occurs in LCD  
technology.  
The image has a faulty coloration:  
It has a yellow, blue or pink appearance.  
On the monitor, press “Enter” key and press W or X key to move to the “Recall” icon and press  
“Enter” key to enter “Recall” sub menu. Press W or X key to select “Color Recall” and select “Yes”  
in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still  
not correct and the OSD also has faulty coloration, this means one of the three primary colors is  
missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off,  
please contact your dealer to get necessary support.  
No image can be seen:  
Is the prompt on the display illuminated in green?  
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means  
you are using a display mode that this monitor does not support, please change the setting to one  
of the supported mode. Please read “Supported opearting modes on page 34” section.  
Is the prompt on the display illuminated in orange?  
If the LED is illuminated in orange, the power management mode is active. Press any button on  
the computer keyboard or move the mouse. If that does not help, check the signal cable  
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.  
Is the prompt on the display not illuminated at all?  
Check the power supply mains socket, the external power supply and the mains switch.  
32  
Troubleshooting  
   
The image is distorted, flashes or flickers:  
Read the How to adjust the screen resolution on page 20 section and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
The image is displaced in one direction:  
Read the How to adjust the screen resolution on page 20 section and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
Need more help?  
If your problems remain after checking this manual, please contact your place of purchase or  
e-mail us at: Support@BenQ.com  
Troubleshooting  
33  
 
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Supported opearting modes  
Incoming display mode (Input timing)  
Resolution Horizontal Vertical Pixel  
Frequency (KHz) Frequency (Hz) Frequency (MHz)  
Comment  
640x350  
720x400  
640x480  
640x480  
640x480  
640x480  
800x600  
800x600  
800x600  
800x600  
832x624  
1024x768  
1024x768  
1024x768  
1152x864  
1152x870  
1152x900  
1152x900  
31.47(P)  
31.47(N)  
31.47(N)  
35.00(N)  
37.86(N)  
37.50(N)  
35.16(P)  
37.88(P)  
48.08(P)  
46.87(P)  
49.72(N)  
48.36(N)  
56.48(N)  
60.02(P)  
67.50(P)  
68.68(N)  
61.80(N)  
71.81(N)  
70.08(N)  
70.08(P)  
60.00(N)  
67.00(N)  
72.80(N)  
75.00(N)  
56.25(P)  
60.32(P)  
72.19(P)  
75.00(P)  
74.55(N)  
60.00(N)  
70.10(N)  
75.00(P)  
75.00(P)  
75.06(N)  
66.00(N)  
76.14(N)  
60.00(P)  
71.53(N)  
75.00(P)  
76.16(N)  
25.17  
28.32  
25.18  
30.24  
31.50  
31.50  
36.00  
40.00  
50.00  
49.50  
57.29  
65.00  
75.00  
78.75  
108.00  
100.00  
94.50  
108.00  
108.00  
128.00  
135.00  
135.09  
DOS  
DOS  
DOS  
Macintosh  
VESA  
VESA  
VESA  
VESA  
VESA  
VESA  
Macintosh  
VESA  
VESA  
VESA  
VESA  
Macintosh  
SUN 66  
SUN  
1280x1024 64.00(P)  
1280x1024 75.83(N)  
1280x1024 80.00(P)  
1280x1024 81.18(N)  
VESA  
IBMI  
VESA  
SPARC2  
Modes not listed in the table may not be supported. For an optimal picture, we recommended you  
choose a mode listed in the table above.  
There are 22 available modes that are compatible with Windows.  
Image disruption may occur as a result of signal frequency differences from graphic cards which  
do not correspond with the usual standard. This is not, however, an error. You may improve this  
situation by altering an automatic setting or by manually changing the phase setting and the pixel  
frequency from the “Geometry” menu.  
If you switch off the monitor, interference lines can occur on your screen. But do not be concerned  
about this, as it is normal.  
To extend the service life of the product, we recommend that you use your computer's power  
management function.  
34  
Supported opearting modes  
 
1
1
1
11  
Specifications  
BenQ FP73G  
Model  
FP73G  
Display type  
17.0, active, TFT  
432 mm  
Viewable diagonal  
Native (maximum) resolution  
Colors  
1,280 x 1,024  
16.2 million  
2
Contrast / Brightness  
Response time  
700:1 / 300 cd/m  
6 ms  
Viewing angle (left/right, up/down)  
150, 140 (CR=10)  
170, 170 (CR=5)  
Line frequency  
30 - 82 kHz Multi- frequency monitor  
Image frequency  
Image diagnostics  
56 - 76 Hz modes within these parameters  
Digital, OSD Technology, iKey (automatic image  
setting)  
Controls  
5 buttons and iKey.  
Contrast, brightness, vert. & hor. image position,  
phase, pixel clock, color balance, color palette,  
multiple-language OSD, OSD position, status  
indicator, input selection  
Functions  
Power management  
VESA DPMS, EPA  
40 Watt  
Max. power consumption  
Standby power consumption  
< 1 Watt, 120 V  
< 2 Watt, 240 V  
Input signal  
RGB analog 0.7 Vpp/75 Ohm positive  
Digital: DVI-D (optional)  
Synchronization  
TTL separate signal connection 15-pin mini D-sub  
cable  
Temperature (operating)  
0 °C - 40 °C  
Air humidity (operating)  
Certifications  
10% - 90%  
TCO 03, TÜV/Ergonomics, TÜV/ GS, FCC Class  
B, ISO 13406-2, VCCI, CB Report, CE, C-Tick,  
BSMI, Fimko, GOST, CSA, CCC  
Specifications  
35  
 
Operating voltage  
Automatic switched mode power supply,  
90-264 V, 47-63 Hz  
Dimensions (H x W x D)  
Weight  
363.8 x 356.5 x 135 mm  
3.7 kg  
36  
Specifications  

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