FP241VW
24" Wide-Screen LCD Monitor
User Manual
Welcome
Table of Contents
Getting started ......................................................................................................................4
Getting to know your monitor ............................................................................................6
Front view (1) ..............................................................................................................6
Front view (2) ..............................................................................................................7
Left-side view ...............................................................................................................7
How to assemble your monitor hardware ...........................................................................9
Getting the most from your BenQ monitor ......................................................................14
How to install the monitor on a new computer ......................................................16
How to install on Windows Vista systems ...............................................................18
How to adjust the screen resolution ..................................................................................20
How to adjust the screen refresh rate ................................................................................21
Picture optimization ...........................................................................................................22
How to adjust your monitor ..............................................................................................23
The control panel ......................................................................................................23
On Screen Display (OSD) menu structure .............................................................24
Hot key mode ............................................................................................................26
Main menu mode ......................................................................................................30
Troubleshooting .................................................................................................................43
Supported PC Timings .......................................................................................................45
Specifications ......................................................................................................................46
Table of Contents
3
1. Getting started
Your FP241VW will provide the optimal display performance of the video resolution standard of
1920 x 1200. Please ensure that your graphic card supports the resolution of 1920 x 1200.
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Top-Mount Monitor Shelf
CD-ROM and Quick Start Guide
Power Cord
(Picture may differ from product
supplied for your region)
Signal Cable: D-Sub
Signal Cable: DVI-D (optional)
4
Getting started
USB cable (optional)
HDMI cable (optional)
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting started
5
2. Getting to know your monitor
Front view (1)
1. Top-mount monitor shelf
The detachable shelf is space saving and
stylishly designed, gaining extra desk space
for you.
You can put small stationery items or toy
collectibles on the shelf to keep the desk
roomy.
The two hooks on the rear of the allow you
to hang accessories on hand, such as the
headset, the game gear, etc.
Never place cans of beer, soda,
glasses of water or anything wet near
or on top of the shelf!
If you have any need to shift the
monitor around, please remove the
top-mount monitor shelf first. See also
6
Getting to know your monitor
Front view (2)
1. Power
2. ENTER / PIP
3. t / Brightness
4. u/ Contrast
5. MENU / EXIT
6. Mode
7. Game Mode
8. Input / Swap
9. PerfectMotion
10. i key
For more information about
these keys, please refer to The
Left-side view
1. Earphone socket
Plug the earphone or headset into
the earphone socket to receive
the audio signal from HDMI input.
information about audio controls.
2. USB device ports for connection
to built-in USB hub
Getting to know your monitor
7
Back view (1)
1. Rear cover: VESA mount inside
The back of your LCD monitor has a
VESA standard mount with 100mm
pattern, allowing the installation of a
wall mount bracket.
kit on page 12 to learn more.
Back view(2): locations of plugs & sockets
1. Power AC input connector
2. DVI-D input connector
3. HDMI input connector
4. D-Sub input connector
5. Component input connector
6. Composite input connector
7. S-Video input connector
8. USB hub socket for connection
to computer USB port
8
Getting to know your monitor
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Unpack the monitor and place it on a stable
surface.
2. Connect the PC video cable.
Either
Do not use both DVI-D cable and D-Sub cable on
the same PC. The only case in which both cables
can be used is if they are connected to two different
PCs with appropriate video systems.
Connect one end of the DVI-D cable to the monitor
DVI-D socket and the other end to the DVI-D port
on your computer. (optional)
The DVI-D format is used for direct digital
connection between source video and digital LCD
monitors or projectors. The digital video signals
produce a superior quality picture than analog
video signals.
Or
Connect the plug of the D-Sub cable (at the end
without the ferrite filter) to the monitor D-Sub
socket. Connect the other plug of the D-Sub cable
(at the end with the ferrite filter) to the computer
video D-Sub socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
3. Connect the USB hub cable.
Connect the USB cable between the USB socket on
the rear of the monitor and a USB port on your
computer.
How to assemble your monitor hardware
9
4. Connect the power cable to the monitor.
Plug one end of the power cord into the socket
labelled ‘POWER IN’ on the rear of the monitor. Do
not connect the other end to an electric outlet just
yet.
5. Attach the top-mount monitor shelf.
Fit the tenon joints at the rear of the shelf to the
mortises on top of the monitor.
You can put small stationery items or toy collectibles
on the shelf to keep the desk roomy. The two hooks
on the rear of the shelf allow you to hang accessories
on hand, such as the headset, the game gear, etc.
The shelf can support objects with a total weight of
up to 1kg, otherwise the shelf may be bent.
Never place cans of beer, soda, glasses of
water or anything wet near or on top of the
shelf!
If you have any need to shift the monitor
around, please remove the top-mount monitor
shelf first. See also Detaching the top-mount
10
How to assemble your monitor hardware
6. Turn on the power.
Connect the other end of power cable to the nearby
electric outlet.
Picture may differ from product supplied for your
region.
Turn on the monitor by pressing the power key.
Turn on the computer too, and follow the instruc-
tions in Section 4: Getting the most from your
BenQ monitor on page 14 to install the monitor
software.
Adjusting the monitor angle
For comfortable viewing of images on the screen, you may tilt the monitor upward to 12 degrees
and downward to -5 degrees.
How to assemble your monitor hardware
11
Detaching the top-mount monitor shelf
It’s easy to detach the top-mount monitor shelf from the monitor and no removal tool is needed.
Before you begin, take away all the items displayed or hung on the shelf.
Then, hold both sides of the shelf assembly and gently pull the it upward away from the monitor.
Using the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please
read the precautions carefully.
Precautions:
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the rear cover.
Gently push the rear cover and rotate it counterclock-
wise until the rear cover unlocks. The screw plate at
the back of the monitor could be revealed.
Keep the rear cover somewhere safe for future
storage.
12
How to assemble your monitor hardware
2. Follow the instruction manuals of the wall
mount bracket you purchased to complete the
installation.
How to assemble your monitor hardware
13
4. Getting the most from your BenQ monitor
Monitors and USB hubs
Your BenQ FP241VW LCD Monitor is a modern state-of-the-art device. It not only utilizes the
latest LCD display technology currently available – it contains a built-in 2 port USB 2.0 hub. Using
only one USB 2.0 port on your computer (freeing the others up for other uses), the built-in hub
provides close, handy, easy-to-use access for your USB devices. You could use the USB hub to
plug-in your USB keyboard, USB mouse, and USB web camera all at the same time if you wish. Or
if you connect your keyboard and mouse directly to your computer, you could use the USB ports
on the monitor for connection to your digital camera, digital video camera, USB reader, USB
printer, USB memory stick, or any other USB device.
What do I have to do?
All you have to do, is connect the monitor cables as instructed in How to install your monitor
hardware of this User Manual, turn the computer and monitor on, then you’re ready to
Plug-and-Play with USB, Windows, and your BenQ LCD Monitor’s USB hub. Windows XP and
later comes with integrated USB support. It will automatically detect and identify your USB
devices, and install the necessary drivers for them to work. If your USB device was accompanied
by the manufacturer’s driver or custom software for the device, you need only point Windows in
the direction of that driver, and Windows will install it for you.
How do I gain the most benefit from my new monitor?
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should set the
graphics card to the native resolution of 1920 x 1200 at first, and then you may start to install the
custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognise the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for both an automatic (new) or upgrade
(existing) installation follow. See:
14
Getting the most from your BenQ monitor
If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
Getting the most from your BenQ monitor
15
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
When Windows starts, it will automatically detect the new monitor and launch the Found New Hard-
ware Wizard. Follow the prompts until it displays the option to Install Hardware Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ
FP241VW” and click Next.
6. Click Finish.
7. Restart the computer.
16
Getting the most from your BenQ monitor
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible (and recommended
only) for Windows XP and Windows Vista Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction.
See:
•
•
Getting the most from your BenQ monitor
17
How to install on Windows Vista systems
1. Open Display Settings.
Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.
2. Click the Advanced Settings button.
The Generic PnP Monitor Properties window will display.
3. Click the Monitor tab and the Properties button.
4. Click Continue in the prompted User Account Control window.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option ‘Browse my computer for driver
software’.
8. Click ‘Browse’ and select Driver > Windows Vista > FP241VW from the CD, and click the
Next button.
This will copy and install the appropriate monitor driver files to your computer.
9. Click Close.
You do not need to restart Windows Vista, as the BenQ LCD monitor drivers will operate immediately
with no further action required by you.
18
Getting the most from your BenQ monitor
How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also check ‘Search
removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model, in this case ‘BenQ FP241VW’ in the location ‘d:\Driver\Windows XP\FP241VW\
BenQFP241VW.inf’ or similar.
The drive letter for your CD drive may differ from the example above depending upon your system – it
may be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select (single-click) the file named ‘BenQ FP241VW’ on the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ
FP241VW Properties.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ
LCD monitor drivers will operate immediately with no further action required by you.
Getting the most from your BenQ monitor
19
5. How to adjust the screen resolution
Due to the nature of liquid crystal display (LCD) technology, the screen resolution is always fixed.
The best possible picture for your FP241VW is achieved with a resolution of 1920 x 1200. This is
called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions
are displayed on a full screen through an interpolation circuit. Image blurring across pixel
boundaries can occur with the interpolated resolution depending upon the image type and its
initial resolution.
To take full advantage of LCD technology you should select the native resolution setting of 1920 x 1200
on your PC screen resolution setting as described below. Be aware that not all PC video cards provide
this resolution value. If your doesn't, check with the video card manufacturer's website for an updated
driver for your particular model PC video card which supports this resolution. Software video drivers are
often updated and available for new hardware video resolutions. If necessary, you may need to replace
and update the PC video card hardware to be able to support the native resolution of the monitor.
1. Open Display Properties and select the Settings tab.
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties
from the pop-up menu.
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.
Select the recommended resolution of 1920 x 1200 then click Apply.
If you select some other resolution, be aware that this other resolution is interpolated and may not
accurately display the screen image as well as it could do at the native resolution setting.
3. Click OK then Yes.
4. Close the Display Properties window.
20
How to adjust the screen resolution
6. How to adjust the screen refresh rate
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the factory
modes already set in your computer. There is a table with the factory modes in the specification
section of this User Manual: Supported PC Timings on page 45
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1920 x 1200.
1. Double click the Display icon in Control Panel.
2. From the Display Properties window, select the Settings tab and click the Advanced button.
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable
factory modes as listed in the specification table.
4. Click Change, OK, then Yes.
5. Close the Display Properties window.
How to adjust the screen refresh rate
21
7. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the i key
function. Press the i key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI) cable to your monitor, the i key and the Auto
Adjustment function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor (1920 x 1200) when you use the i key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the i key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the t or u keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the t
or u keys to select Pixel Clock and press the ENTER key. Then press the t or u keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the t or u keys to select Phase and press the ENTER
key. Then press the t or u keys adjust the monitor until the noise disappears.
22
Picture optimization
8. How to adjust your monitor
The control panel
1. “Power”: Turn the power on or off.
2. “ENTER/PIP” key: Enter sub menus and select items. The key is also the hot key for activating
the PIP (Picture-in-Picture) function and selecting a video input source for the PIP window.
3. t (Up) key: For Up/Increase adjustment. The key is also the hot key for Brightness.
4. u (Down) key: For Down/Decrease adjustment. The key is also the hot key for Contrast.
5. “MENU/EXIT” key: Activate OSD main menu and return to the previous menu or exit OSD.
6. “Mode” key: Switch between different modes, including Standard, Movie, Dynamics, Photo,
Action Game, and Racing Game.
7. “Game Mode” key: Switch between different modes, including Standard, Action Game, and
Racing Game.
8. “Input /Swap” key: Manually switch between different video signals that may be connected to
your monitor for the main window, or swap the input signals between the main window and
the PIP window.
9. “PerfectMotion” key: Activate the PerfectMotion function. It is recommended that you use
this function specially when you are viewing dynamic contents, such as movies, games, etc.
10. “i key”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
OSD = On Screen Display.
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no
How to adjust your monitor
23
On Screen Display (OSD) menu structure
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
DISPLAY
Red
Brightness
Contrast
Sharpness
Color
Normal
Bluish
Reddish
User Mode
Reset Color
Green
Blue
PICTURE
YES
NO
Hue
Saturation
Hue and Saturation are not available for use when the input source is D-Sub or DVI-D.
PICTURE
ADVANCED
Picture Mode
Standard
Senseye Demo
PerfectMotion
Movie
Dynamics
Photo
Action Game
Racing Game
ON
OFF
Input
Size
H. Position
V. Position
Contrast
Sharpness
D-sub/Composite
DVI/S-Video
HDMI
Component
OFF
PIP
Small
Medium
Large
Volume
Mute
ON
OFF
AUDIO
The Audio menu is only available when the HDMI cable is connected to the monitor and
HDMI is set to be the input signal for the main window.
24
How to adjust your monitor
SYSTEM
Input
D-sub
English
Display Mode
OSD Settings
DDC/CI
Information
Reset All
DVI
HDMI
Component
Composite
S-Video
French
German
Italian
Spanish
Polish/Japanese
Czech/Traditional
Chinese
Hungarian/Simplified
Chinese
Full
Aspect
1: 1
Serbo-croatian
Romanian
Dutch
Language
H. Position
V. Position
Display Time
OSD Lock
Russian
Swedish
Portuguese
5 sec.
10 sec.
15 sec.
20 sec.
25 sec.
30 sec.
YES
NO
YES
NO
ON
OFF
How to adjust your monitor
25
Hot key mode
The monitor keys perform as hot keys to provide direct access to particular functions whenever
the menu isn't currently displaying on-screen.
Brightness hot key
Press the t key to display the Brightness
indicator. Further press the t key to
increase or the u key to decrease the screen
brightness, and press the MENU key to exit.
Contrast hot key
Press the u key to display the Contrast
indicator. Further press the t key to
increase or the u key to decrease the screen
contrast, and press the MENU key to exit.
PIP hot key
Press the Enter key to activate the picture in
picture display and select the picture in pic-
ture display source.
Pressing this key continually allows you to
switch between the video input sources or
turn the PIP function off.
When the messages of the desired input
source displays, release the key to set the PIP
input source. The message will last around 3
seconds.
The setting will take effect immediately.
This command can bring up a window from a second image source. Thus you can watch images
from 1 computer graphic/PC video source (D-sub, DVI, HDMI*, or Component) and 1 video
source (Composite or S-video). The PIP function will not allow for 2 computer graphic/PC video
sources or 2 video sources to perform PIP.
*HDMI, short for High Definition Multimedia Interface, is the first industry-supported,
uncompressed, all-digital audio/video interface between audio/video sources and audio and/or
video monitors. Being different from other connectors, an HDMI connector can carry both video
and audio signals via the same cable and transfer uncompressed digital audio and video for the
highest image quality. It supports digital televisions (DTV), set-top boxes, DVD players, and DVD
recorders, etc.
26
How to adjust your monitor
• If the input source of the main window is from the computer graphic/PC video signals
(D-sub, DVI, HDMI, or Component), you will cycle through the following messages
indicating the video input sources for the PIP window.
PIP off and Exit
• If the input source of the main window is from the video signals (Composite or S-video),
you will cycle through the following messages indicating the computer graphic/PC video
signals for the PIP window.
PIP off and Exit
Mode hot key
Press the key continually to switch between
the 6 modes for the main window, including
Standard, Movie, Dynamics, Photo, Action
Game, and Racing Game. The setting will
take effect immediately.
How to adjust your monitor
27
Game Mode hot key
Press the key continually to switch between
the 3 modes for the main window, including
Standard, Action Game, and Racing Game.
The setting will take effect immediately.
Input /Swap hot key
Press the Input/Swap key continually to
select an input source for the main window
or swap the input signals between the main
window and the PIP window when the PIP
function is activated.
To specify the input source, release the key
when you see the message of the preferred
input source, which will be lasting for
around 3 seconds.
The setting will take effect immediately.
• When the PIP function is OFF, select between the computer graphic/PC video input
sources and video input sources. To specify the input signal, release the key while the
message displays.
The input signal messages will be displayed in sequence as below:
The Computer Graphic/PC Video
input sources include D-sub, DVI,
HDMI, and Component, while the
Video input sources include
Composite and S-video.
28
How to adjust your monitor
• When the PIP function is ON, select between various input sources of the current video
type (Computer Graphic/PC video or Video) for the main window. The cycle will be
performed in a specific sequence. Keeping pressing the key will swap the current main
window’s signal source with the current PIP window’s signal source. To specify the input
signal, release the key while the message displays.
If the current main window source is from the Computer Graphic/PC video input
signals, the input signal messages will be displayed in sequence as below:
If the current main window source is from the Video input signals, the input signal
messages will be displayed in sequence as below:
The PIP function will not allow for 2 computer graphic/PC video sources or 2 video sources to perform
PIP.
To specify an input video source for the PIP window, press Enter to make a selection. See also PIP hot
PerfectMotion hot key
Press the PerfectMotion key to display the
PerfectMotion indicator. Further press the
t key to increase or the u key to decrease
the level of PerfectMotion to the desired
value, ranging from 0 to 3, and press the
MENU key to exit.
It is recommended that you use this
function specially when you are viewing
dynamic contents, such as movies, games,
etc.
How to adjust your monitor
29
Main menu mode
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Press the MENU key to display the following main OSD menu.
3
2
5
4
1
6
There are 6 main OSD menus:
1. Display
2. Picture
3. Picture Advanced
4. PIP (Picture in Picture)
5. Audio
6. System
Use the t (Up) or u (Down) keys to
highlight a menu item, and press the
ENTER key to enter the Menu item settings.
details.
For more information on each menu, please refer to the following pages:
The Audio menu is only available when the HDMI cable is connected to the monitor and HDMI is set to
be the input signal for the main window.
30
How to adjust your monitor
Display menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select DISPLAY
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
The current picture mode is displayed in the top right corner of the main menu. See Picture Mode on
page 35 to learn more information.
Item
Function
Optimizes and adjusts the Press the ENTER key to
screen settings select this option and make
Operation
Range
Auto
Adjustment
automatically for you. The adjustment.
i key is a ‘hot-key’ for this
function.
When you connect a
digital video output
using a digital (DVI)
cable to your monitor,
the i key and the Auto
Adjustment function
will be disabled.
How to adjust your monitor
31
H. Position
V. Position
Pixel Clock
Adjusts the horizontal
position of the screen
image.
0 to 100
0 to 100
0 to 100
Adjusts the vertical
position of the screen
image.
Adjusts the pixel clock
frequency timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
Press the t or u keys to
adjust the value.
See also: Picture
Phase
Adjusts the pixel clock
phase timing to
0 to 63
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture
32
How to adjust your monitor
Picture menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select PICTURE
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Brightness
Adjusts the balance
between light and dark
shades.
0 to 100
Press the t key to increase
the brightness and press the
u key to decrease the
brightness.
Contrast
Adjusts the degree of
difference between
darkness and lightness.
0 to 100
1 to 5
Press the t key to increase
the contrast and press the
u key to decrease the
contrast.
Sharpness
Adjusts the clarity and
visibility of the edges of
the subjects in the image.
Press the t key to improve
the crispness of the display
and press the u key to have
softness effect on the
display.
Color - Press ENTER to enter the Color menu.
Normal
Allows video and still
photographs to be viewed
with natural coloring. This
is the factory default color.
Bluish
Applies a cool tint to the
image and is factory
Press the t or u keys to
select this option.
pre-set to the PC industry
standard white color.
Reddish
Applies a warm tint to the
image and is factory
pre-set to the news print
standard white color.
How to adjust your monitor
33
User Mode
Tailors the image color
tint. The blend of the Red,
Green and Blue primary
colors can be altered to
change the color tint of the
image. The default start
setting is 50. Decreasing
one or more of the colors
will reduce their respective
influence on the color tint
of the image. e.g. if you
reduce the Blue level the
image will gradually take
on a yellowish tint. If you
reduce Green, the image
will become a magenta
tint.
• Red
(0 to 100)
Press the t or u keys and
the ENTER key to select
Red, Green, or Blue. Then
• Green
(0 to 100)
use the t or u keys to
make the color adjustments. • Blue
(0 to 100)
Press Menu to leave the menu.
Reset Color
Resets the User Mode
custom color settings to
the factory defaults.
• YES
Press the t or u keys to
change the settings.
• NO
Hue
Adjusts the level of the
primary color or mixtures
of main colors which
present in the displayed
image.
• 0 to 100
Press the t or u keys to
move the highlight to a
menu item and then press
The function is not
available for use when
the input source is
D-Sub or DVI-D.
the t or u keys to adjust
the value.
Saturation
Adjusts the purity and
intensity of colors in the
displayed image.
• 0 to 100
The function is not
available for use when
the input source is
D-Sub or DVI-D.
34
How to adjust your monitor
Picture Advanced menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select PICTURE
ADVANCED and then press the ENTER
key to enter the menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Picture Mode
• Standard
Selects a picture mode that
best suits the type of
images shown on the
screen.
Press the t or u keys to
change the settings.
• Movie
• Dynamics
• Photo
• Standard - for basic PC
application.
When ’Action Game’ or
’Racing Game’ is set as
the picture mode, you
cannot turn off
• Action Game
• Racing Game
• Movie - for viewing
videos.
’PerfectMotion’ or
• Dynamics - for viewing
landscape-specific
videos.
manually set its value.
See also PerfectMotion
• Photo - for viewing still
images.
• Action Game - for play-
ing action games, at the
second level of the
PerfectMotion function.
• Racing Game - for play-
ing fast paced racing
games, at the third level
of the PerfectMotion
function.
How to adjust your monitor
35
Senseye Demo
• ON
Displays the preview of
screen images under the
selected mode from
Press the t or u keys to
change the settings.
• OFF
Picture Mode. The screen
will be divided into two
windows; the left window
demonstrates images of
Standard mode, while
the right window presents
the images under the
specified mode.
PerfectMotion Selects to activate
PerfectMotion* to reduce
0 to 3
Press the t or u keys to
adjust the value.
the ghosting effect on the
dynamic images.
The higher value, the
better the improvement in
ghosting effect, yet flicker
may also be more
noticeable with lower
brightness on the image.
Choosing the level of 0
will turn ’PerfectMotion’
off.
It is recommended that
you use this function
specially when you are
viewing dynamic
contents, such as
movies, games, etc.
Slight flicker on the
screen may be
noticeable in the case
of viewing non-dynamic
object. Please make the
selection according to
your needs.
When ’Action Game’ or
’Racing Game’ is set as
the picture mode, you
cannot turn off
’PerfectMotion’ or
manually set its value.
*BenQ's PerfectMotion technology is introduced to well prevent you from ghosting or motion blur effects
while viewing fast moving objects on your LCD monitor. The solution to such a problem can be explored
from two aspects, one is from the LCD technology itself, and the other is from human visual perception.
As the combination of AMA (Advanced Motion Acceleration) technology and BFI (Black Frame Insertion)
technology, PerfectMotion is not only in pursuit of achieving faster gray-to-gray response time so the
faster pixel transition speed will improve the ghosting effect, but by adopting the use of BFI technology,
the visual effect of motion blur resulted from human eye's spatial-temporal integration can also be
effectively eliminated, thus clearer motion pictures will be displayed on the monitor.
When the PerfectMotion function is activated, the displayed motion pictures will be enhanced by insertion
of multiple black frames between frames.
36
How to adjust your monitor
PIP (Picture-in-Picture) menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select PIP and
then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Input
Selects the video input for
PIP viewing window. Use
this to change the input to
that appropriate to your
video cable connection
type.
• Composite
Press the t or u keys to
change the settings.
• S-video
• OFF
or
This command can bring
up a window from a
second image source.
Thus you can watch
images from 1 computer
graphic/PC video source
(D-sub, DVI, Component,
or HDMI) and 1 video
source (Composite, or
S-video). The PIP
• D-sub
• DVI
See also PIP hot key on
• HDMI
• Component
• OFF
function will not allow for
2 computer graphic/PC
video sources or 2 video
sources to perform PIP.
Size
Adjusts the size of the PIP
window.
• Small
Press the t or u keys to
change the settings.
• Medium
• Large
H. Position
V. Position
Adjusts the horizontal
position of the PIP
window.
0 to 25
Press the t or u keys to
adjust the value.
Adjusts the vertical
position of the PIP
window.
How to adjust your monitor
37
Contrast
Adjusts the degree of
difference between
darkness and lightness of
the images in the PIP
window.
0 to 100
1 to 5
Press the t key to increase
the contrast and press the
u key to decrease the
contrast.
Sharpness
Adjusts the clarity and
visibility of the edges of
the subjects in the images
displayed in the PIP
window.
Press the t key to improve
the crispness of the display
and press the u key to have
softness effect on the
display.
38
How to adjust your monitor
Audio menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select AUDIO
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
The Audio menu is only available when the HDMI cable is connected to the monitor and HDMI is set to
be the input signal for the main window.
Item
Function
Operation
Range
Volume
Adjusts the level of
volume.
0 to 100
Press the t key to increase
the volume and press the u
key to decrease the volume.
Mute
Mutes the audio input.
• ON
Press the t or u keys to
change the settings.
• OFF
How to adjust your monitor
39
System menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select SYSTEM
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Input
Selects the video input for
the main window. Use this
to change the input to that
appropriate to your video
cable connection type.
• Composite
Press the t or u keys to
change the settings.
• S-video
• D-sub
• DVI
• HDMI
• Component
See also Input /Swap hot
40
How to adjust your monitor
Display Mode
• Full
Adjusts the screen image
to fit into the size you pre-
fer when the input video
images may have
Press the t or u keys to
change the settings.
• Aspect
• 1:1
different native aspect
ratios.
• Full - Displays the image
across the complete
width and height of the
screen. This mode may
cause distortion of the
image.
• Aspect - Vertically fits the
image to the height of
the screen and adjusts
the width of image to
maintain the image pro-
portions.
• 1:1- Displays the image
based on the native input
source resolution in the
centre of the screen with-
out alteration.
OSD Settings - Press ENTER to enter the OSD Settings menu.
Language
Sets the OSD menu
language.
• English
• French
• German
• Italian
Press the t or u keys to
adjust the value.
• Spanish
• Polish/
Japanese
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• Czech/
Traditional
Chinese
• Hungarian/
Simplified
Chinese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
How to adjust your monitor
41
H. Position
V. Position
Display Time
Adjusts the horizontal
position of the OSD menu.
0 to 100
0 to 100
Adjusts the vertical
position of the OSD menu.
Adjusts the display time of
the OSD menu.
• 5 sec.
Press the t or u keys to
adjust the value.
• 10 sec.
• 15 sec.
• 20 sec.
• 25 sec.
• 30 sec.
OSD Lock
Prevents all the monitor
settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.
• ON
Press the t or u keys to
change the settings.
• OFF
To unlock the OSD
controls when the OSD is
preset to be locked, press
and hold the 'ENTER' key
for 15 seconds to enter
the 'OSD Lock' option and
make changes.
Alternatively, you may
use the t or u keys to
select ’OFF’ in the 'OSD
Lock' submenu under the
’OSD Settings’ menu, and
all OSD controls will be
accessible.
Press MENU to leave the OSD Settings menu.
DDC/CI*
Allows the monitor
Press the ENTER key to
• YES
settings to be set through
the software on the PC.
select this option. Press the
• NO
t or u keys to change the
settings.
Information
Reset All
Displays the current
monitor property settings. select this option.
Press the ENTER key to
Resets all mode, color and
geometry settings to the
factory default values.
• YES
Press the t or u keys to
change the settings.
• NO
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for
remote diagnostics.
42
How to adjust your monitor
9. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
is normal for blurring to occur due to conduction losses in extension cables. You can minimize
these losses by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”
message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
mode is 1920 x 1200 @ 60Hz.
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low power
"sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
Is the prompt on the display illuminated in orange?
Troubleshooting
43
If the LED is illuminated in orange, the power management mode is active. Press any key on the
computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
resolution, refresh rate and make adjustments based on these instructions.
The image is displaced in one direction:
resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
•To unlock the OSD controls when the OSD is preset to be locked, press and hold the “ENTER”
key for 15 seconds to enter the “OSD Lock” option and make changes.
•Alternatively, you may use the t or u keys to select “OFF” in the “OSD Lock” submenu from
the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [email protected]
44
Troubleshooting
10. Supported PC Timings
Incoming display mode (Input timing)
Horizontal Vertical Pixel
Frequency (KHz) Frequency (Hz) Frequency (MHz)
Resolution
Comment
640 x 350
31.47
31.47
31.47
35.00
37.86
37.50
37.88
48.08
46.87
49.72
48.36
56.48
60.02
60.24
67.50
68.68
61.80
71.81
60.00
64.00
75.83
80.00
81.18
75.00
75.00
70.08
70.08
60.00
67.00
72.80
75.00
60.32
72.19
75.00
74.55
60.00
70.10
75.00
74.93
75.00
75.06
66.00
76.14
60.00
60.00
71.53
75.00
76.16
60.00
60.00
25.17
28.32
25.18
30.24
31.50
31.50
40.00
50.00
49.50
57.29
65.00
75.00
78.75
80.00
108.00
100.00
94.50
108.00
108.00
108.00
128.00
135.00
135.09
162.00
162.09
DOS
720 x 400
DOS
640 x 480
DOS
640 x 480
Macintosh
VESA
640 x 480
640 x 480
VESA
800 x 600
VESA
800 x 600
VESA
800 x 600
VESA
832 x 624
Macintosh
VESA
1024 x 768
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1152 x 870
1152 x 900
1152 x 900
1280 x 960
1280 x 1024
1280 x 1024
1280 x 1024
1280 x 1024
1600 x 1200
1920 x 1200
VESA
VESA
Macintosh
VESA
Macintosh
SUN 66
SUN
VESA
VESA
IBMI
VESA
SPARC2
VESA
VESA
• Image disruption may occur as a result of signal frequency differences from graphic cards which
do not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Display” menu.
• To extend the service life of the product, we recommend that you use your computer's power
management function.
Supported PC Timings
45
11. Specifications
Model
FP241VW
Display type
24.0”, active, TFT
611.32 mm
Viewable diagonal
Native (maximum) resolution
Colors
1,920 x 1200
16.7 million
2
Contrast / Brightness
Response time*
1000:1 / 500 cd/m
16 ms
6 ms (GTG*)
12 ms (MPRT*, PerfectMotion* Level 3)
Viewing angle (left/right, up/down)
Line frequency
178, 178 (CR>10)
30 - 81 kHz Multi- frequency monitor
Image frequency
Image diagnostics
56 - 76 Hz modes within these parameters
Digital, OSD Technology, i key (automatic image
setting)
Controls
9 keys and i key.
Functions
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette,
hue, saturation, sharpness, multiple-language
OSD, OSD position, OSD lock, input selection,
PIP input selection, PIP adjustments, picture
mode, Senseye demo, PerfectMotion activation,
display mode, DDC/CI*
Power management
VESA DPMS, EPA
< 95 Watt (without USB port)
< 2 Watt
Max. power consumption
Standby power consumption
Input signals
RGB analog 0.7 Vpp/75 Ohm positive, DVI-D,
Composite, Component, S-Video, HDMI
Synchronization
TTL separate signal connection 15-pin mini D-sub
cable
Temperature (operating)
0 °C - 40 °C
Air humidity (operating)
Certifications
10% - 90%
TCO 06, TÜV/Ergonomics, TÜV/GS, FCC Class
B, ISO 13406-2, VCCI, CB Report, CE, C-Tick,
BSMI, Fimko, GOST, CSA, CCC, MIC
46
Specifications
Operating voltage
Automatic switched mode power supply,
100-240 V, 50-60 Hz
-5° ~ +12 °
Tilt (down/up)
Dimensions (H x W x D)
Weight
471.4 x 700 x 135.6 mm
10 kg
*Response Time: The time it takes to switch a pixel off and then on and then off again (or from black to
white and back to black). A low response time is desirable for the display of moving images without
ghosting. The Response Time quoted for many LCD monitors is specific to transitions from black to white
and back again, it does not specify the time required to switch between the many gray levels or colors
that make up an image.
*Gray to Gray or GTG Response Time: “Real world” video content contains a combination of grayscale
images. It generally takes longer for a pixel to transition to an intermediate level of intensity (i.e. a gray or
color level) than it does for it to turn completely black or completely white. For example the “Gray to Gray
response time” of an LCD panel may generally be 30 to 40 ms while the “Response Time” is 12 ms.
*MPRT: Motion Picture Response Time.
*BenQ's PerfectMotion technology is introduced to well prevent you from ghosting or motion blur effects
while viewing fast moving objects on your LCD monitor. The solution to such a problem can be explored
from two aspects, one is from the LCD technology itself, and the other is from human visual perception.
As the combination of AMA (Advanced Motion Acceleration) technology and BFI (Black Frame Insertion)
technology, PerfectMotion is not only in pursuit of achieving faster gray-to-gray response time so the
faster pixel transition speed will improve the ghosting effect, but by adopting the use of BFI technology,
the visual effect of motion blur resulted from human eye's spatial-temporal integration can also be
effectively eliminated, thus clearer motion pictures will be displayed on the monitor.
When the PerfectMotion function is activated, the displayed motion pictures will be enhanced by insertion
of multiple black frames between frames.
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for
remote diagnostics.
Specifications
47
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