BT Synergy 3500 User Manual

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Synergy 3500

User

Guide

Digital Cordless Telephone Answering Machine

with Caller Display* and Call Waiting*

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Please open this page for an ‘at a glance’

guide to your Synergy 3500

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Please open this page for a further

‘at a glance’ guide to your Synergy 3500

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

At a glance

Volume buttons

Red light

Handset

Use to adjust the

To indicate that

the phone is ringing or

in use.

handset earpiece speech

volume (see page 19)

and handset and base

ringer volume, see pages

25 and 28.

Liquid Crystal

Display

Also used to access the

redial and calls list and

scroll through the

directory, menu options,

redial and calls list.

Display shows you

incoming caller’s

details, the name

and/or number you

have dialled, and the

status of the handset.

Secrecy button

Handsfree button

During a call press to

mute the call so your

caller cannot hear

you talk to someone

close by, see page 21.

Use to answer calls

or make a call using

the handsfree mode,

see page 20.

Also used as a delete,

edit and exit button.

Menu button

Vol

Use to access and

select the options in the

menu, see pages 25-30.

Talk button

Use to make, receive

and end calls, see pages

18-19.

ᮣ

Phonebook button

Use to access the 50

names and numbers

stored in the phonebook,

see page 21.

ᮤ

ᮣ

Keypad

Recall/Power button

For use with a

Internal button

switchboard/ PBX and BT

Select Services, see pages 60

and 33.

To make internal calls

between handsets

registered to the base,

see page 55.

Int

Also used to switch

off the handset, see page 18.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Explanation of the display icons

Standby screen

EXT

INT

HS1

Displays the number of

the handset at all times.

To personalise the

name of your handset,

see page 26.

SYNERGY

HS1

Icon

Steady

Flashing

Incoming call

EXT

External line in use

Internal call

Internal call from another handset

New call received in calls list

INT

In calls list

EXT

INT

3 way conversation in progress

Battery exhausted

Battery weak

Battery half-full

Battery full

Phonebook

Menu in use

Handset linked to base station

In handsfree mode

Answering machine is switched on

Out of range or searching for base station

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Quick Guide

Information for the handset settings

Function

Button combination

Answer a call/End a call

Make a call

Redial a number

Vol

Store a number in the

memory

enter the name

the telephone number

enter

Vol

Dial a number in the memory

Adjust the earpiece volume

Vol

During a call, press the

during a

Vol

call until the required level is reached.

Secrecy on/off

During a call, press

to switch off.

to switch on and again

Int

Transfer call to another handset

Three way conversation

Access to redial list

enter handset number

Int

– keep pressing to scroll.

Vol

Access to calls list

Vol

– keep pressing to scroll.

Vol

HANDSET

Set handset ringer volume

Vol

to select volume

RINGVOL

Vol

SETUP

BASEVOL

Set base unit ringer volume

Vol

to select volume

Vol

Important

*If the handset is sitting in the base when a call comes in, you can pick it up

and answer it automatically without pressing the button.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Quick Guide

Information for the answering machine settings

Function

Button combination

Ans.

Switch answering machine

ON/OFF from the base

off

Press and release

Record own Answer and

Record outgoing message

using the handset

After tone speak message

then press

Record own Answer Only

outgoing message using

the handset

ᮤ

After tone speak message

then press

Set answer mode:

using the base

Ans.

off

Press and hold

when you hear, “Please

select outgoing message”, release button.

To set Answer and Record, press

To set Answer Only, press

using the handset

, either

for Answer and

Record or

ᮣ

for Answer Only.

Play new messages:

using the base

Play

ᮣ

using the handset

Record memo message

using the handset

after tone speak memo

message then press

Adjust base unit

loudspeaker volume from

the base

To increase

Vol.

To decrease

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Menu Structure

TAM MENU

Phonebook

TAM MENU

(Flashes on display when in TAM menu.)

This is a handset

announcement menu. answering machine via the handset’.

See page 46 ‘Using the Synergy 3500

Add

Delete

Modifiy

Setup

Base Vol

Handset 1.....5

Vol Off

Base Mel

Sel Base

Melody 1.....5

Base 1.....4

Auto

Del H/S

PIN?

Handset 1.....5

New PIN

PIN Code

PIN?

Retype

Priority

Off

Select

Base

Handset 1.....5

Dial Mode

Recall

Tone

Pulse

Recall 1

Recall 2

PBX1

PABX

PIN?

3 Sec

5 Sec

PBX2

Pause

Default

PIN?

Cont......

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Handset

Beep

Keytone

On or Off

Low Batt

Outrange

Volume 1.....5

Vol Off

Ring Vol

Ear Vol

Int Mel

Ext Mel

Auto Ans

Ear Vol 1.....5

Melody 1.....5

Off

Name

Language

English

Francais

Deutsch

Nederl

Italiano

Espanol

Portuges

Norsk

Dansk

Svenska

Suomi

BS 1234

PIN?

Important. If you make a mistake you can return to the previous menu heading by pressing the ✘ button. If you press

and hold the ✘ button at any time you will return to the standby screen. After 30 seconds if no buttons are pressed

the handset will automatically return to the standby screen.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

In this guide

Note

There is a detailed INDEX at the end of this guide, see page 62.

Outgoing messages

At a glance

Handset

Base

Display icons

Quick Guide

Menu structure

4-5

6-7

Using the Synergy 3500 answering

machine via the base unit

Call screening

Using the Synergy 3500 answering

machine via the handset

Introduction

Memos

Call screening/Call intercept

Unpacking your

Synergy 3500

For your records

Safety information

Remote access

Time saver

Operating the answering machine

Setting up

Using Synergy 3000

Plan the location

additional handsets and bases

Using the telephone

Internal calls

Transferring calls

Three-way conversation

Making and receiving calls

Call timer

Handsfree

Redial

Secrecy

Name and number

Phonebook

Paging handsets

Help

General information

Guarantee

Technical information

Switchboard compatibility

Switchboard external line

access code

Handset settings

Base settings

Recall

Caller Display and Call Waiting

Index

Using Caller Display

Calls list

Call Waiting

Note

Setting up and personalising

your answering machine

In this user guide, we’ve included

helpful tips and useful notes. They

are shown in a white box like this.

Message display on the base station

Answer delay

Audible message alert

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Introduction

Your Synergy 3500 has been designed for ease of use and made

to the high standards set by BT

Please read the instructions carefully

before use and keep this user guide for

future reference.

This user guide applies to both single

and multiple handset systems. The

internal call functions described in

this guide apply only to Synergy 3500

base stations with more than one

handset connected.

DECT

By purchasing the Synergy 3500 you

now own a product which combines

the advantages of cordless operation

with the performance of a high

quality corded telephone. It complies

with the Digitally Enhanced Cordless

Telecommunications (DECT)

Important

If you wear a hearing aid, please

note that the Synergy 3500 works

by sending radio signals between the

base station and the handset. These

signals may interfere with some

hearing aids, causing a humming

noise.

standard and offers unparalleled

quality and features.

You can use up to 5 handsets with

your Synergy 3500 base station

without the need for additional wiring.

Vol

ᮣ

ᮤ

ᮣ

ᮤ

ᮣ

Page

DECT

Int

Digital Clarity

Ans.

off

Vol.

Stop

Del

Play

Vol

ᮣ

ᮤ

ᮣ

ᮤ

ᮣ

Int

Vol

ᮣ

ᮤ

ᮣ

Int

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Unpacking your Synergy 3500

In addition:

If anything is missing, please contact

your place of purchase immediately.

If you have purchased the

Synergy 3500 Twin:

One Synergy 3500

base station

One Synergy 3000

handset

Page

DECT

Digital Clarity

Ans.

Vol.

off

Stop

Del

Play

One Synergy 3500

handset

One Synergy 3000

charger

Charging

2 x AAA rechargeable

batteries (Ni-MH)

2 x AAA rechargeable

batteries (Ni-MH)

One battery cover

One power supply

for base station

One power supply

for charger

(Item code: 005391)

(Item code: 003313)

One telephone line cord

One belt clip

For guarantee purposes proof of

purchase is required so please keep

your receipt.

For your records

Date of purchase:

Place of purchase:

Serial number:

If you change your PIN, keep a record

of the new number here:

(original setting 0000)

See page 29 for more information.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Safety information

away from such appliances to minimise

any risk of interference.

General

Only use the power supply included

with the product. Using an unauthorised

power supply will invalidate your

guarantee and may damage the telephone.

The item number for the power supply

used with the base station is 005391.

The item number for the power supply

used with the charger is 003313 (only

applicable when you have purchased the

Synergy 3500 Twin).

Never dispose of the batteries in a fire.

There is a serious risk of explosion and/or

the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station

with a damp (not wet) cloth, or an anti-

static wipe. Never use household polish

as this will damage the product. Never

use a dry cloth as this may cause a

static shock.

Only use the approved rechargeable

batteries supplied. Spare rechargeable

batteries are available from the Synergy

Helpline 08706 058 047.

Environmental

Do not expose to direct sunlight.

Do not open the handset or base station.

This could expose you to high voltages

or other risks. Contact the Helpline for

all repairs.

The product may heat up when the

batteries are being recharged. This is

normal. However, we recommend

that you do not place the product on

antique/veneered wood to avoid damage.

Radio signals transmitted between the

handset and base may cause interference

to hearing aids.

Do not stand your product on carpets

or other surfaces which generate fibres,

or place it in locations preventing the

free flow of air over its surfaces.

It is recommended that advice from

a qualified expert be sought before

using this product in the vicinity of

emergency/intensive care medical

equipment.

Do not submerge any part of your

product in water and do not use it in

damp conditions, such as bathrooms.

It is recommended that if you have

a pacemaker fitted you check with a

medical expert before using this product.

Do not expose your product to fire,

explosive or other hazardous conditions.

Your product may interfere with other

electrical equipment, e.g. TV and radio

There is a slight chance that your phone

could be damaged by an electrical storm.

sets, clock/alarms and computers if placed We recommend that you unplug the

too close. It is recommended that you

place your product at least one metre

power and telephone line cord for the

duration of the storm.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Setting up

Follow these steps to set up your Synergy 3500 ready for use

settings of the answering machine, see

page 16, and the message counter will

Plan the location

be displayed.

Position your Synergy 3500 within 2

metres of a power socket and phone

socket otherwise extension cables will

be required.

Note

The message counter will flash

between Oand Cuntil the day and

time are set, see page 15.

Make sure it is at least 1 metre away

from other electrical products to avoid

interference.

Do not place your Synergy 3500 product

in the bathroom or other humid areas.

Note

The Synergy 3500 has a range of up

to 300 metres outdoors and up to

50 metres indoors. The range will be

reduced when there is no clear line

of sight between the base and handset.

Thick stone walls can severely affect

the range.

Connect the power supply to

the base

Note

The base station must be plugged into

the mains power socket at all times.

Plug the power adaptor into the mains

power socket and switch on. The green

Power/In Use light comes on. Your

Synergy 3500 will announce the default

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Please note that the red charging light

will remain on even when the batteries

are fully charged.

Install the rechargeable

batteries in the handset

BATTERY LEVELS

WEAK

HALF-FULL

FULL

The handset uses two rechargeable

Nickel Metal Hydride (Ni-MH) AAA

batteries which are supplied. Take

care to insert the batteries as shown

and then fit the battery cover (the

battery cover may be found in the

packaging with the batteries).

Battery low warning

If the handset battery symbol is empty

and flashing, and you hear a warning

beep every 10 seconds, you will need

to recharge your handset before you

can use it.

Charge the handset batteries

for at least 16 hours

Note

The

symbol on your handset display

indicates when you are in range of

the base station. If the symbol flashes

and you hear a warning beep, you

are out of range and will need to move

closer to the base station.

Before you use your Synergy 3500 for

the first time, it is important to have

the handset batteries fully charged.

The batteries need to charge

continuously for at least 16 hours

to reach full charge.

Place the handset on the base. The

red charging light will come on. The

handset comes pre-registered to the

base station as SYNERGYHS1. This is

shown on the display. The

icon and

the battery icon are shown on the

display. Once the handset is fully

charged, the display shows a full

battery symbol.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Connect the telephone line

cord to the Synergy 3500

base station

Battery performance

Under no circumstances should

non-rechargeable batteries be used.

Only use the approved batteries, type:

rechargeable Nickel Metal Hydride

(Ni-MH); size AAA; capacity

550mAh 1.2v. Using unapproved

batteries will invalidate your guarantee

and may damage the telephone.

To keep your batteries in the best

condition, leave the handset off the

base station for a few hours at a time.

(after the intial 16 hour charge).

Please note, however, that new Nickel

Metal Hydride (Ni-MH) batteries

do not reach their full capacity until

they have been in normal use for

several days.

Connect the telephone line cord

Note

Fully discharging the batteries at

least once a week will help them last

as long as possible. However, the charge

capacity of rechargeable batteries will

reduce with time as they wear out,

so reducing the talk/standby time

of the handset. Eventually they will

need to be replaced. New batteries

can be obtained from the BT Synergy

Helpline 08706 058 047.

It is recommended that you do not

connect the telephone line cord to the

phone socket until your handset is

fully charged. This will prevent the

risk of the batteries discharging

during a conversation, which could

cause you to lose a call.

Note: Under ideal conditions, the

handset batteries should give about

14 hours talktime or 350 hours

standby on a single charge. Optimum

times for talk and standby are only

achieved when the handset batteries

are fully charged.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Press the button. The prompt

will announce, “Please enter

new day and time after the tone”.

✱

To set the day and time

The message counter on the

base unit will flash between

0and Cuntil the day and time

are set.

After the tone enter the day,

followed by the time using the

24 hour clock.

The day and time must be set

using the Synergy 3500 handset.

1 = Sun, 2 = Mon,

3 = Tues, 4 = Wed,

5 = Thur, 6 = Fri, 7 = Sat.

Your Synergy 3500

automatically adds the day

and time to all messages and

memos received.

For example:

1 1415 = Sunday 2.15pm.

When you first switch the

power on, the clock is set to

Sunday, 12.01pm. You can

change the day and time as

required.

5 0915 = Thursday 9.15am.

You will then hear your setting

confirmed.

Press the ✘ button twice to

return the handset to standby.

Press the

button twice on

the Synergy 3500 handset.

TAM MENUwill flash on the

display.

Note

If the day and time is entered

Important

incorrectly, the prompt will announce,

“Incorrect, please set again”. Enter

the correct setting within 15 seconds

otherwise the handset will return to

standby mode. If the day and time

is entered incorrectly three times the

handset will return to standby.

The main menu announcements

are automatically announced

through the handset earpiece when

the

button is pressed twice.

Press the 0 button. The prompt

will announce, “To set day and

time press , to hear day and

✱

Note

time press ”.

If you have any difﬁculties setting up

your Synergy 3500 please call the

Helpline on 08706 058 047.

(Please note that if you press

the button this will only allow

you to check the day and time.)

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

If you wish to register additional

handsets, please see page 53.

Additionally, if you have

purchased the Synergy 3500

Twin:

Please see the table below for your

Synergy 3500 default settings.

1. Connect the power supply to the

charger (item code 003313).

Synergy 3500 Default Settings Table

Plug the power adaptor into the mains

power socket on the underside of the

charger.

Feature

Default Setting

Day/Time Stamp

Answer Delay

Sunday 12:01pm

Your answering

machine will answer

after 6 rings

Audible Message

Alert Tone

OFF

Outgoing Message

Answer and Record

“Hello your call cannot

be taken at the

moment so please

leave your message

after the tone.”

Plug the adaptor into the mains power

supply and switch on.

Answer Mode

Base ringer level

High

Note

Base loudspeaker

volume

Level 5

The charger must be plugged into the

mains power socket at all times.

PIN code

0000

Tone

Dialling mode

2. Install the rechargeable batteries in

the handset.

If you wish to personalise your

answering machine settings, for

example record your own outgoing

message etc, please see “Setting up

and personalising your answering

machine” beginning on page 35.

3. Charge the handset batteries for at

least 16 hours.

Your Synergy 3000 additional handset

comes pre-registered to the main base

station as SYNERGYHS2. This will be

shown on the display.

The answering machine will now be

switched ON and set to its default

settings so your Synergy 3500 is now

ready for use.

Your Synergy 3500 Twin

is now ready for use.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Attach the belt clip (optional)

Fit the belt clip onto the back of the

handset if required.

Slot

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Using the telephone

Preparatory dialling

Note

To exit and return to the previous

Preparatory dialling allows

you to enter the number

before pressing the TALK

button. This enables you to

correct any mistakes before

you actually make the call.

menu at any time, press the

button. If you press and hold the

button you will return to the

standby screen.

To switch the handset on and off

Enter the number to be

dialled.

Press and hold the POWER

button to switch the handset off.

The number is shown in the

display.

To switch the handset on,

press and hold the POWER

button again.

(If you make a mistake, press

the ✘ button to delete the

incorrect digit).

When you have entered the

number correctly, press the

TALK button to dial the number.

Making and receiving calls

To make an external call

Call timer

Press the TALK button.

You will hear the dial tone and

the display will show the

symbol.

Your handset will automatically time

the duration of all external calls.

EXT

The handset display shows the call

duration both during your call and for

a few seconds after it is complete.

Enter the number you want.

The number is dialled

automatically.

EXT

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To adjust the speech volume

during a call

To end a call

Press the TALK button.

During a call:

You can adjust the earpiece

volume. There are 5 levels to

choose from.

Place the handset back on

the base.

Press the UP or DOWN

button until you reach the

required level. This will be

shown on the display.

eg: EAR VOL 3.

Vol

To receive a call

When the phone rings the

display will show CALLand

the EXT symbol will flash.

In standby mode:

Press the

button.

Vol

Press the DOWN button until

HANDSETis displayed.

If you have subscribed to a

Caller Display Service, the

number (and name if stored

in the Phonebook) will be

displayed.

Press the

button.

Vol

Press the DOWN button until

EAR VOLis displayed.

Press the

button.

Press the TALK button.

Press the UP or DOWN

button until you reach the

required level.

Vol

If the handset is on the base,

simply lift it up and speak.

Press the

button to confirm

the selected level.

Note

Press and hold the ✘ button to

return to the standby screen.

You can switch the Auto-Talk feature

on or off. Please see page 26.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Handsfree

To answer a call in handsfree

Handsfree allows you to talk to your

caller without holding the handset and

enables other people in the room to

listen to your conversation.

When the phone rings:

Press the HANDSFREE

button. The call is transferred

to the loudspeaker.

To make a handsfree call

To switch to handsfree during

a call

Dial the number.

Press the HANDSFREE button.

During a call you can switch

to handsfree mode.

The display will show the

icon to indicate handsfree is

active. You will hear the number

being dialled out.

Press the HANDSFREE

button. The call is transferred

to the loudspeaker.

To switch back to using the

handset at any time, press the

HANDSFREE button.

Press the HANDSFREE

button to switch back to using

the handset.

To end the call, press the

TALK button.

Redial

To adjust the handsfree volume

You can redial up to 5 of the last

numbers called. They are stored in the

redial list. If you have stored a name

to go with a number in the Phonebook,

the name will be displayed instead.

See “Name and number Phonebook”,

page 21.

Whilst in handsfree mode you

can increase or decrease the

handsfree volume. There are

5 volume levels to choose from.

Press the UP or DOWN

Vol

button to adjust the volume.

The volume will be adjusted

accordingly.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Name and number Phonebook

Dial from the redial list

You can store up to 50 of your most

frequently used names and numbers

in the Phonebook. Stored numbers

can be no longer than 20 digits and

a maximum of 8 characters can be

stored.

Press the UP button to enter

the redial list.

Continue pressing the UP

button to view the next number

in order of most recent first.

Press the TALK button when

the number (or name) you

want to call is displayed. The

number is dialled automatically.

To store a name and number in

the Phonebook

Press the

button to enter

the menu.

Vol

Secrecy

Press the DOWN button.

The display will show

PHONEBK, press the

button.

When on a call you can talk to

someone in the same room, without

your caller hearing.

The display will show ADD,

press the

button.

To switch secrecy on / off

The display shows NAME?

Enter the name using the

letters on the keypad. Names

can be no longer than 8

characters.

During a call, press the ✘

button. The display will show

MUTE. Your caller cannot hear

you.

Entering names:

Use the keypad letters to

enter names, e.g. if you wish

to store the name TOM:

Press the ✘ button again to

resume your call.

To enter the letter T, press the

8 button once.

ᮣ

To enter O, press the 6 button

three times and wait for the

cursor to move across.

ᮣ

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To enter M, press the 6 button

once.

ᮣ

To enter a pause in a stored

number

If you enter a digit incorrectly,

You may want to enter a pause

when storing international

numbers, charge card numbers

or if you connect your

telephone to a switchboard.

(For more information on

switchboard use see page 60.)

press the ✘ button to delete it.

Press

to confirm the name.

You will hear a confirmation

beep.

The display shows NUMBER?

Enter the telephone number

you want to store.

When storing the number,

press and hold the UP button,

until a Pis displayed, at the

point where you want to enter

the pause.

Press the

button. You will

hear a confirmation beep.

Alternatively, press the

button to continue storing

entries in the Phonebook.

You may enter as many pauses

as required.

Press and hold the ✘ button to

return to the standby screen.

To dial a name and number

from the Phonebook

Note

Press the 1 button once to insert a

space, press twice for a - (hyphen),

press 3 times for the number 1.

Press the PHONEBOOK

button to enter the Phonebook.

Use the UP or DOWN button

Vol

to scroll through.

Note

Enter the first letter of the

name you want, e.g. for Tom,

press the 8 button to search

for names beginning with T.

If you subscribe to a Caller Display

Service (see page 31) and want

Phonebook names to be displayed

when a call is received from one of

your Phonebook numbers, you must

ensure that you always enter the full

telephone number, including the

national code.

Press the TALK button to

dial the number of the name

displayed. The number is

dialled automatically.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To delete a Phonebook entry

Note

You can scroll in either direction to

search through the list.

Press the

button to enter

the menu.

Vol

To edit an entry in the

Phonebook

Press the DOWN button.

The display will show

PHONEBK, press the

button.

Press the

button to enter

the menu.

Vol

Use the DOWN button to

scroll to DELETEand press

the

button.

Vol

Press the DOWN button.

The display will show

PHONEBK, press the

button.

Use the UP and DOWN

buttons to scroll through to

the entry you want to delete.

Vol

Use the DOWN button to

scroll to MODIFYand press

the

button.

When you have found the name

to delete, press the

button.

Use the UP or DOWN button to

find the name you want to edit.

Vol

The number will be displayed,

press the

button.

Press the

button.

The display will show

CONFIRM?, press the

button.

Use the ✘ button to delete

unwanted letters. You can

enter new letters as shown in

‘Entering names’ on page 21.

You will hear a confirmation

beep. The number is now

deleted.

Press

to store the new

name. You will hear a

confirmation beep.

Press and hold the ✘ button to

return to the standby screen.

The number will be displayed.

Use the ✘ button to delete

unwanted digits and re-enter

the correct ones.

Press the

button to store

the new number. You will hear

a confirmation beep.

Press and hold the ✘ button to

return to the standby screen.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Paging handsets

You can page your handset(s) from

the base station to alert a handset

user that they are wanted or to locate

a missing handset.

Note

Paging calls cannot be answered by

a handset.

To page a handset from the base

Press the PAGE button on the

Page

base.

The handset(s) will ring.

The display will show

INT

flashing.

To stop paging, press the

Page

PAGE button again.

To stop paging, press any

button on the handset.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Handset settings

To switch keypad beeps on

and off

To adjust the handset ringer

volume

Press the

button to enter

the menu.

There are 5 levels to choose

from (1-5), or you can turn

the ringer off altogether.

Vol

Use the DOWN button to

scroll to HANDSETand press

the

button.

Press the

button to enter

the menu.

Vol

The display will show BEEP,

press the

button.

Use the DOWN button to

scroll to HANDSETand press

the

button.

The display will show KEYTONE,

press the

button.

Vol

Use the DOWN button to

scroll to RING VOLand press

the

button.

Use the UP or DOWN button

to select either ONor OFF.

Vol

You will hear the current

volume setting and it will be

shown on the display.

Press the

button. You will

hear a confirmation beep.

Press and hold the ✘ button to

return to the standby screen.

Use the UP or DOWN button

to select the required volume

(VOLUME 1-5or VOL OFF).

You will hear a sample ring.

Vol

Important

Press the

button to confirm

the new setting. You will hear

a confirmation tone.

Press and hold the ✘ button at any

time to exit the menu and return to

the standby screen.

Press and hold the ✘ button to

return to the standby screen.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To set the external or internal

ringer melody

To switch auto-talk on/off

When the handset is on the

base or the charging unit you

can answer the call by picking

it up from the base. This will

automatically answer the call

without having to press the

TALK button.

There are 5 melodies to

choose from and you have the

option to choose a different

melody for external and

internal calls. (Internal calls

for when you have more than

one handset).

Press the

button.

Press the

button to enter

the menu.

Vol

Use the DOWN button to

scroll to HANDSETand press

the

button.

Vol

Use the DOWN button to

scroll to HANDSETand press

the

button.

Vol

Use the DOWN button to

scroll to AUTO ANS.

Vol

Use the DOWN button to

scroll to either INT MEL or

EXT MEL.

Press the

button.

Use the UP or DOWN button

to turn AUTO-TALKONor

OFF.

Vol

Press the

button.

You will hear the current

melody setting and it will be

shown on the display. e.g.

MELODY 4.

Press the

button to

confirm.

Press and hold the ✘ button to

return to the standby screen.

Use the UP or DOWN button

to select the required melody.

You will hear a sample melody.

Vol

To name a handset

Press the

button to confirm

the new melody. You will hear

a confirmation tone.

The handset name is pre-set

as SYNERGY, however, you

can personalise each handset

by giving it a name. A maximum

of 8 characters can be stored.

Press and hold the ✘ button to

return to the standby screen.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Vol

Press the

button to enter

the menu.

Use the DOWN button to

scroll to LANGUAGEand press

the

button.

Vol

Use the DOWN button to

scroll to HANDSETand press

the

button.

Use the UP or DOWN button

to scroll through the language

options.

Vol

Use the DOWN button to

scroll to NAMEand press the

button.

Press the

button to confirm

your choice. You will hear a

confirmation beep.

Press the ✘ button to delete

the name already set.

Press and hold the ✘ button to

return to the standby screen.

Enter the name you want using

the keypad and press the

button, correct any mistakes

by pressing the ✘ button.

Note

To default back to the English

language follow:

You will hear a confirmation

beep.

Press the MENU button.

Press and hold the ✘ button to

return to the standby screen.

Vol

Press the DOWN button three

times.

Vol

Press the MENU button.

To set the handset language

Press the DOWN button seven

times.

If you wish, you can change the

language used on the handset

display. You can choose from

English, Francais, Deutsch,

Nederl, Italiano, Espanol,

Portuges, Norsk, Dansk,

Svenska and Suomi.

Press the MENU button.

Press the UP or DOWN button

until ENGLISHis displayed.

Vol

Press the MENU button once.

Press the

button to enter

the menu.

Vol

Use the DOWN button to

scroll to HANDSETand press

the

button.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Base settings

To adjust the base ringer volume

To adjust the base ringer melody

There are 5 levels to choose

from (1-5), or you can turn

the ringer off altogether.

There are 5 melodies to

choose from (1-5)

Press the

button to enter

Press the

button to enter

the menu.

Vol

Use the DOWN button to

scroll to SETUPand press the

button.

Vol

Use the DOWN button to

scroll to SETUPand press the

button.

Vol

Use the DOWN button to

scroll to BASE MELand press

the

button.

The display will show BASE

VOL. Press the

button.

Use the UP or DOWN button

to select the required volume

(VOLUME 1-5or VOL OFF).

You will hear a sample ring.

Use the UP or DOWN button

to select the required melody

(MELODY 1-5). You will hear

a sample melody.

Vol

Press the

button to confirm

the new setting. You will hear

a confirmation beep.

Press the

button to confirm

the new setting. You will hear

a confirmation beep.

Press and hold the ✘ button to

return to the standby screen.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To select a base station

To change the base station

PIN code

If a handset is registered to

more than one base station,

you can select which base your

handset will use.

If you change the base station

PIN, keep a record of the new

number by writing it in the

space provided on page 10.

You will need to use your base

station PIN for registering

handsets and for some other

optional settings.

For more information on

registering your handset to

another base, see page 53.

Press the

button to enter

the menu.

Press the

button to enter

Vol

Use the DOWN button to

scroll to SETUPand press the

button.

the menu.

Vol

Use the DOWN button to

scroll to SETUPand press the

button.

Vol

Use the DOWN button to

scroll to SELBASEand press

the

button.

Vol

Use the DOWN button to

scroll to PIN CODEand press

the

button.

Use the UP or DOWN button

to select the base you want

(BASE 1-4).

Vol

The display will show PIN?

Enter your 4-digit PIN

(original setting OOOO).

Press the

button. You will

hear a confirmation beep.

Press the

button.

Press and hold the ✘ button to

return to the standby screen.

The display will show NEWPIN.

Enter your new 4-digit PIN.

Press the

button.

The display will show RETYPE.

Re-enter your new 4-digit PIN.

Press the

button. You will

hear a confirmation beep.

Press and hold the ✘ button to

return to the standby screen.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To default/reset the handset and

base to their original/default

factory settings

The default settings are:

Earpiece volume

Handset & Base ringer volume

Handset & Base melody

Please note that if you reset

your Synergy 3500 the

Phonebook, Redial and Calls

list will be deleted.

PIN code

0000

SYNERGY

ENGLISH

Handset name

Handset language

Button beeps

Press the

button to enter

the menu.

Vol

Use the DOWN button to

scroll to SETUPand press the

button.

Battery low indicator beeps

Out of range warning beeps ON

Auto answer

Vol

Use the DOWN button to

scroll to DEFAULTand press

the

button.

Dialling mode

DTMF

Pause after

picking up line /

dial-out code

The display will show PIN?

3 seconds

Empty

Enter the base PIN (original

setting OOOO)

Phonebook

Redial list

Calls list

Press the

button.

Empty

You will hear a confirmation

tone at the base and handset.

The handset display will flash

BASE1and then SYNERGYHS1.

Empty

Your Synergy 3500 is now

reset to the factory settings.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Caller Display and Call Waiting

Caller information not available

Important

With some incoming calls the telephone

To use Caller Display or Call

Waiting you must first subscribe

to your network provider’s Caller

Display or Call Waiting Service.

A quarterly fee is payable.

number of the caller is not available

and cannot therefore be displayed.

In this case, your Synergy 3500 provides

you with some explanatory information

about the type of call received. This will

be one of the following.

For more information on BT’s

Select Services, call BT free on

0800 800 150.

UNAVAILA

The number is unavailable.

WITHHELD

The caller has withheld their number.

Using Caller Display

RINGBACK

If you subscribe to a Caller Display

Service you can see your caller’s

number (provided it is not withheld)

on your handset display, as well as the

time and date of their call. If you have

your caller’s name and number stored

in your handset Phonebook, you will

see the name of your caller displayed

instead of the number.

Ringback call.

OPERATOR

The call has been made via the operator.

PAYPHONE

The caller is ringing from a payphone.

INTERNAT

International call.

Please ensure that you have stored

the full telephone number, including

the area code, otherwise the name

will not match the number stored in

the Phonebook.

Calls list

The Calls list contains the telephone

numbers of your last 20 callers.

New calls in the Calls list are indicated

by the flashing

display.

symbol on the

Whether you take a call or not, the

caller’s details are stored in the Calls

list. You can display, scroll through

and dial numbers on the list and copy

them into the Phonebook.

If a call is received when the Calls list

is full then the oldest entry will be

deleted automatically.

Synergy 3500 user guide ~ 1st Edition ~ 22nd March ’02 ~ 4457

To enter and view the Calls list

To store a number from the

Calls list into the Phonebook

Vol

Press the DOWN button to

enter the Calls list. The

symbol is displayed.

Vol

Press the DOWN button to

enter the Calls list.

Use the UP or DOWN button

to scroll to the number you

want to store in the Phonebook.

Use the UP or DOWN button

to scroll backwards and

forwards through the Calls list.

Vol

Press the

button.

If the ‘name’ of your caller has

been stored in the Phonebook,

this will be displayed. Press

the

button and the number

will be displayed.

The display shows the date and

time of the call.

Press the

button again, the

display shows ADD.

Press the

button and the

time and date of the call will be

displayed.

Press the

button, the display

shows NAME?.

Press keypad buttons to enter

name as described before

under the “Entering names”

section.

Keep pressing the ✘ button to

return to the Calls list entry.

Note

Press and hold the ✘ button to

return to the standby screen.

Note

You can enter names up to 8

characters long. If necessary, you

can edit the entry, when

the entry is correct, press the

button. The number is now

stored in the Phonebook.

To dial a number from the

Calls list

Press the DOWN button to

Vol

enter the Calls list.

Use the UP or DOWN button

to scroll to the number you

want to dial.

Press the

button.

Vol

The name and number are

now stored in the Phonebook.

Press the TALK button. The

number will be dialled

automatically.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

*Call Waiting

Important

If an incoming call arrives while you

are already engaged on a telephone

call, you will hear a soft beep every

5 seconds (this beep is not audible to

the person you are speaking to). The

second caller’s number (and name if

stored in the directory) will appear on

the handset display.

Once stored in the Phonebook the

number will be deleted from the

Calls list.

To delete a number from the

Calls list

Instead of the engaged tone, the second

caller will hear an announcement to

hold on as you are aware that there is

a second call.

*You must subscribe to your network provider’s

Call Waiting Service before this feature will

work. A quarterly fee is payable.

Vol

Press the DOWN button to

enter the Calls list.

Use the UP or DOWN button

to scroll to the number you

want to delete.

Vol

Press the

button twice,

ADD will be displayed.

To accept a Call Waiting call

Use the UP or DOWN button

Vol

to scroll to DELETE? and

press the

button.

If you hear the tone that tells

you there is another caller,

whilst you are on a call:

The number is deleted from

the Calls list.

Press the Recall button. The

first caller will be put on hold

and you can now speak to

your second caller.

To delete all numbers from the

Calls list

To return to the first caller

press the Recall button again.

Press the DOWN button to

Vol

enter the Calls list.

Note

Press the ✘ button. The

display will show DEL ALL.

You can switch back and forth

between the two calls without

disconnecting either if you wish.

Press the

button. The display

will show EMPTY for 2 seconds.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

If you wish to disconnect the

first call press the TALK

button after speaking to the

first caller.

The handset will then ring.

Press the TALK button again

and continue with the second

caller.

Note

The second caller will only be

charged for their call from the

moment you answer and not

while they are waiting for your

initial contact.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Setting up and personalising

your answering machine

Your Synergy 3500 can digitally

record up to 13 minutes of messages,

with each message lasting a maximum

Page

of 3 minutes. As well as recording

DECT

Digital Clarity

incoming messages, you can record

Ans.

Vol.

off

memos for other users.

Stop

Del

Play

You can operate your Synergy 3500

from:

DISPLAYDEFINITION

(Blank)

Power off.

• The base unit.

• The handset.

C-0(flashing) Day/Time needs to be set.

0-9

Answer-on mode, 0-9

messages.

• Remotely from any external

Touchtone^TMtelephone.

9 (flashing)

10-59 messages. Indicating

more than 9 messages stored.

Your Synergy 3500 comes with two

pre-recorded outgoing messages,

Answer and Record or Answer

Only, but if you wish you can record

your own.

––

Power on, but set to answer off

mode. The display flashes

between a dash and the number

of messages saved in the memory.

Alternating

with

0-9

A (flashing)

Handset menu and Remote

access in progress.

E (flashing)

F (flashing)

P (flashing)

Error.

You will need to set the day and

time (if you have not already done so)

so that you will know when each

message was received, see page 15.

Memory full.

Message paused.

P-1:

When selecting or playing

Answer & Record outgoing

Alternating

between P & 1 message.

P-2:

When selecting or playing

Answer Only outgoing

Message display on the

base station

Alternating

between P & 2 message.

r (flashing)

Message recording (memo,

outgoing message or incoming

message).

The table opposite provides an

explanation of what is shown on the

base station display.

t or 2 to 9

Setting or reading answer delay.

Counting down.

8-0

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To switch the answering

machine ON/OFF

To adjust the base unit

loudspeaker volume

Your Synergy 3500 is set to

ON and Answer and Record

when first powered up.

The loudspeaker volume

ranges from 0-9 plus H, where

0 is Off and H is the

maximum level. The default

level is 5.

Press and release the

ANSWER ON/OFF button to

switch ON or OFF.

Ans.

off

Press Vol + on the base to

increase the volume.

Vol.

If you hear “Answer on, your

outgoing message is....” the

answering machine is switched

on and is ready to answer

incoming calls and record any

messages, unless Answer Only

is selected.

Vol.

Press Vol – on the base to

decrease the volume.

If you adjust the volume when

the answering machine is not

being used, a beep sounds at

each press. When the volume

reaches its highest or lowest

levels two beeps will sound.

Answer Only is an advisory

announcement only, so that the

machine will not record an

incoming message.

Answer delay

See page 38 for a full

explanation of the outgoing

messages available.

Answer delay sets the number of

times your Synergy 3500 will ring

before the answer machine picks up

your call and starts playing the

outgoing message. The default setting

is for the answering machine to

answer after 6 rings. You can change

this setting to between 2-9 rings.

The display on the base unit

shows the number of messages

stored in the memory.

If you hear “Answer off”

the answering machine is

switched off.

The display on the base unit

will flash between a dash and

the number of messages

saved in the memory.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To change the answer delay

setting

Audible Message alert

When audible message is switched ON

and new messages have been received,

your Synergy 3500 will beep every

10 seconds. The volume of the beep is

at the volume you have set for the

loudspeaker. The default setting is OFF.

ᮣ

Press and hold the SKIP

button on the base unit until

the current setting is

announced, then release.

ᮣ

Press and release the SKIP

button to move through the

settings, with each press the

options will be announced

and will also be shown on the

base unit display, i.e 8, 9,

Time Saver, 2, 3, 4, 5, 6, 7.

To switch audible message alert

ON or OFF

ᮤ

Press and hold the SKIP

button on the base unit to

change the setting.

When you hear the setting

you want, do not press the

The prompt will announce

“Message alert on/off” as

appropriate.

ᮣ

SKIP button again. After a

short delay your chosen

setting will be announced.

To check the answer delay

setting at the base station

ᮣ

Press and release the SKIP

button.

The current setting will be

announced and also shown on

the base unit display.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Outgoing messages

Note

The outgoing message is the message

a caller first hears when the

You can only record your own

outgoing messages via the handset.

answering machine picks up their call.

Your Synergy 3500 comes with 2

pre-recorded outgoing messages to

choose from as follows:

To record your own Answer and

Record outgoing message

Answer and Record

Your Synergy 3500 has a pre-set

Answer and Record outgoing message

that allows your caller to leave a

message.

You can record your own

Answer and Record

outgoing message to use

instead of the pre-recorded

message already available.

Your outgoing message can

be up to 3 minutes long. Your

own outgoing message will

replace the Answer and

Record pre-recorded outgoing

message, but it is possible to

reinstate it later if you wish

(see page 41).

“Hello, your call cannot be taken at the

moment, so please leave your message

after the tone”.

However, you can record your own

Answer and Record outgoing message

if you wish, see ‘To record your own

Answer and Record outgoing message’,

opposite.

Answer Only

Pick up the handset.

Your Synergy 3500 will play a

pre-recorded Answer Only outgoing

message but will not allow your

caller to leave a message.

Press the

button twice.

You will hear the main menu

announcement from the

handset earpiece.

“Hello, your call cannot be taken at the

moment and you cannot leave a

message, so please call later”.

Press the 8 button for the

outgoing message menu.

To record your own Answer

and Record outgoing

message, press the 3 button.

The prompt will announce,

“Please speak after the tone.

You can also record your own Answer

Only outgoing message if you wish,

see ‘To record your own Answer Only

outgoing message’, page 39.

To end recording, press ”.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

After the tone, speak your

outgoing message into the

available. Your outgoing message

can be up to a maximum

handset. Press when you

have finished. You will hear

a long beep.

recording capacity (13 minutes),

but you should try to keep it

short to allow time for recording

memos, or incoming messages

when using the alternative

Answer and Record outgoing

message. Your own outgoing

message will replace the

Note

Throughout recording r will flash

on the base unit display.

Answer Only pre-recorded

outgoing message, but it is

possible to reinstate it later if

you wish (see page 41).

The prompt will announce,

“Your outgoing message is”

and then play your message.

The display will flash p and

after playing your message

you will hear the menu once

more.

Pick up the handset.

Press the

button twice.

You will hear the main menu

announcement from the

handset earpiece.

Press and hold the ✘ button to

return the handset to standby.

Press the 8 button for the

outgoing message menu.

To record your own Answer Only

outgoing message

To record your own Answer

Only message, press the

4 button. The prompt will

announce, “Please speak after

the tone. To end recording,

ᮤ

Note

When recording your own Answer

Only outgoing message, please

remember not to invite your caller

to leave a message as the

Answer Only mode will not record

incoming messages.

press ”.

After the tone, speak your

outgoing message into the

handset. Press when you

have finished. You will hear

a long beep.

You can record your own

Answer Only outgoing

message to use instead of the

pre-recorded message already

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

The prompt will announce,

To check or play your outgoing

message via the handset

“Your outgoing message is” and

then play your message. The

display will flash p and after

playing your message you will

hear the menu once more.

Pick up the handset.

Press the

button twice to

enter the answering machine

menu.

Press and hold the ✘ button to

return the handset to standby.

Press the 8 button.

The prompt will announce,

“To play outgoing message,

press 2”.

To check or play your outgoing

message via the base unit

ᮣ

Press the 2 button. Your

currently selected outgoing

message will be played.

You can check and play back

your current outgoing

message at any time via your

Synergy 3500 base unit.

Press and hold the ✘ button to

return the handset to standby.

Ans.

off

Press the ANSWER ON/OFF

button.

To select your outgoing messages

via the base unit

The prompt will announce

either:

• “Answer on, your outgoing

message is...” and play your

currently selected outgoing

message.

Ans.

off

Press and hold the ANSWER

ON/OFF button until you hear,

“Please select outgoing message”,

then release the button.

Either

• “Answer off”. If prompt

is “Answer off”, press the

ANSWER ON/OFF button

again and the prompt will

announce the current

outgoing message.

To set Answer and Record,

press and release the Skip

button. P/1 will be displayed

and will flash consecutively.

Ans.

off

ᮤ

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

The prompt will announce,

“Your outgoing message is .......”

followed by ........

To set Answer Only, press

and release the SKIP button

P/2 will be displayed and will

flash consecutively.

ᮣ

Press and hold the ✘ button to

return the handset to standby.

Your chosen setting will be

announced over the base

speaker.

To delete your own outgoing

message and re-instate the

pre-recorded outgoing message

via the base unit

To select your Answer and Record

outgoing message via the handset

You can delete your

Press the

button twice.

personalised outgoing message

and return to your Synergy

3500’s pre-recorded outgoing

message.

Press the 8 button.

To select Answer and Record

outgoing message, press the

5 button.

First select the outgoing

message that you want to delete.

The prompt will announce,

“Your outgoing message is .......”

followed by ........

Whilst your outgoing message

is playing press the DELETE

Del

button on the base unit.

Press and hold the ✘ button to

return the handset to standby.

The message will stop playing

and you will hear a short beep,

then the default pre-recorded

outgoing message will be

played.

To select your Answer Only

outgoing message via the handset

Press the

button twice.

Press the 8 button.

To select Answer Only

outgoing message, press the

6 button.

ᮣ

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To delete your own outgoing

message and re-instate the

pre-recorded outgoing message

via the handset

Pick up the handset.

Press the

button twice.

Press the 8 button.

The prompt will announce,

“To play outgoing message,

press 2”.

ᮣ

Press the 2 button.

The selected outgoing message

that you wish to replace will

be played.

Press the 5 button to delete it.

Whilst your outgoing message

is being played you will hear a

confirmation beep, followed by

the voice prompt announcing

the default pre-recorded

outgoing message.

Press and hold the ✘ button to

return the handset to standby.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Using the Synergy 3500

answering machine via the

base unit

Note

Press the STOP button at any time

Page

during playback to stop messages

playing.

DECT

Digital Clarity

Ans.

off

Vol.

Stop

Del

Play

To pause a message during

playback

To playback messages

While listening to the

message, press the PLAY

Play

Press the PLAY button.

Play

button.

The prompt will announce,

“You have (n) messages”.

The message will be paused.

You will hear a beep every 10

seconds and the message

display will show P.

Your message(s) will be

played back, starting with the

first message received.

Press the PLAY button again

to resume playback.

At the start of each message,

the number of the message is

announced. The message

number will also be shown on

the base unit display.

Play

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To skip forward and backward

To delete all messages

through messages (including

fast playback)

When all messages have been

played the prompt will

During playback:

announce, “End of messages.

To delete all messages, press

delete”. The display counts

down from 8-0.

ᮣ

Press the SKIP button to skip

forwards to the next message.

ᮣ

If you press and hold the SKIP

button the current message

During the countdown press

will be played at 1 / times the

the red DELETE button and

the prompt will announce,

“All messages deleted”. At the

end of the countdown there

will be a confirmation tone.

Del

speed (fast playback).

ᮤ

Press the Skip button to

return to the start of the

current message. Press again

to return to the start of the

previous message.

To cancel deletion

To delete an individual message

Individual or all.

Press the STOP button

during the 8-0 countdown.

All messages will be saved

including any marked for

deletion.

Stop

Press the red DELETE button

on the base unit during

message playback.

Del

The prompt will announce,

“Message deleted”.

The message is not deleted yet,

but at the end of playback when

there is an 8 second countdown

followed by a confirmation

tone. Let the countdown reach

0 and all the selected messages

are deleted and the remaining

messages are saved.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Call screening

You can let your answering machine

pick up a call, even if you are in. This

allows you to identify the caller and

decide whether to take the call.

Make sure the volume on the base

unit is set to an audible level,

see page 36. Allow the incoming call

to be answered by your Synergy 3500

answering machine as normal. You

will hear the caller begin to leave a

message.

To screen a call from the

base unit

While listening to your caller

leaving a message, via the

base unit loudspeaker, you can

decide to take the call by

pressing the TALK button on

the handset.

If the handset is resting on

the base unit and you decide

to take the call, lift the handset

and speak to the caller.

Recording will stop

automatically.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Using the Synergy 3500

answering machine via the

handset

Accessing your messages from

the handset

Use the table on the next

page for instructions on which

buttons to press to access the

answering machine from the

handset.

Vol

ᮣ

ᮤ

ᮣ

Int

Press the

button twice. The

handset will beep and announce

the main menu options.

You can use your Synergy 3500 for a

variety of functions: to listen to your

messages; delete, skip forward or

backward; record a memo or new

outgoing message, and to screen

incoming calls.

The display will flash TAM MENU

and the handset will beep.

Note

If you try to access the answering

machine via the handset when the

base unit is in use the handset display

will flash TAM BUSY.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

ᮣ

To play all messages

To playback messages

To play new messages

ᮤ

To skip back during messages

Pick up the handset.

To delete messages, memo,

outgoing message

Press the

button twice.

You will hear the main menu

announcement from the

handset earpiece.

ᮣ

To skip forward during messages

To record a new memo

Press the 2 button to play all

messages.

ᮣ

To hear outgoing message menu

ᮣ

To play Outgoing Message, Press 2

The prompt will announce,

“You have (n) messages”.

To record Answer and Record

Outgoing Message, Press 3

To record Answer Only

Your message(s) will be

played back, starting with the

first message received.

ᮤ

Outgoing Message, Press 4

To select Answer and Record

Outgoing Message, Press 5

At the start of each message,

the number of the message is

announced. The message

number will also be shown on

the base unit display.

To select Answer Only

Outgoing Message, Press 6

ᮣ

To hear the Outgoing Message Menu

again, Press 8

To hear Main Menu again, Press 1

To set a new security code

Press and hold the ✘ button to

(Please see Remote access, page 50)

return the handset to standby.

To set day and time

To hear main menu.

To play new messages

Pick up the handset.

Press the

button twice.

You will hear the main menu

announcement from the

handset earpiece.

Press the 3 button to play all

new messages.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

The prompt will announce,

To delete all messages

“You have (n) new messages”.

Your new message(s) will be

played back, starting with the

first message received.

When all messages have been

played the prompt will

announce, “End of messages.

To delete all messages, press 5”.

Press and hold the ✘ button to

return the handset to standby.

Press the 5 button.

The prompt will announce,

“All messages deleted”.

To skip back during message

playback

This is a useful timesaving

feature to delete all messages,

once you have listened to

them, and avoids having to

delete each one individually

during playback.

Press the 4 button during

ᮤ

message playback to skip

back to the start of the current

message. Press again to return

to the start of the previous

messages.

Memos

To skip forward during message

playback

A personal memo can be recorded on

your Synergy 3500 and left as a

message for another user. Memos can

be of any length, up to the maximum

recording capacity (13 minutes), but

you should try to keep them short to

allow time for recording incoming

messages.

Press the 6 button during

message playback to skip

ᮣ

forward to the next message.

To delete individual messages

during playback

Note

Press the 5 button during

message playback to delete an

individual message.

You cannot record a memo using the

base unit.

The prompt will announce,

“Message deleted”.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To record a new memo

Call screening/Call intercept

You can let your answering machine

pick up a call, even if you are in. This

allows you to identify the caller and

decide whether to take the call.

Press the

button on the

handset twice.

Press the 7 button. The prompt

will announce, “Please speak

after the tone. To end recording

Make sure the volume is set to an

audible level, see page 36. Allow the

incoming call to be answered by your

Synergy 3500 answering machine as

normal. You will hear the caller begin

to leave a message.

press ”.

Speak your memo into the

handset.

The display will show r

flashing.

To screen a call via the handset

(when the handset is off the base

unit)

Press the button to end

recording.

Your memo is now stored and

can be played back later.

Memos are stored in the same

way as incoming messages,

and the message counter on

the base unit will increase by 1.

When your Synergy 3500

starts to record an incoming

message, the IN USE light will

flash. The display will show

SCREEN?

Press and hold the ✘ button to

return the handset to standby.

Press the

button.

You can hear the caller on the

handset.

To interrupt recording and

talk to your caller, press the

TALK button.

Recording is stopped.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Remote access

You can turn your Synergy 3500

answering machine on and off and

listen to your messages from any

Touchtone^TMtelephone. To protect your

privacy, messages can only be accessed

by entering a 3-digit security code.

Note

After 15 seconds the handset will

automatically return to standby.

To switch your answering

machine on remotely

The pre-set code is 000 and can be

changed. If you change the code it is

advisable that you make a note of it

somewhere safe.

If you go out and forget to turn

your answering machine on

you can switch it on remotely.

To change your security PIN code

Dial your telephone number.

Let the phone ring for 20 rings

until you hear your outgoing

message.

Press the

button twice.

Press the 9 button.

To set a new security PIN

Press the button.

✱

code press

✱

Enter your security code.

You will hear a beep, followed

by, “Please enter new security

code after the tone”.

Press the 7 button within 8

seconds. You will hear “Answer

On” and your answering

machine will now be switched

on to answer incoming calls.

Enter a 3-digit code of your

choice.

The prompt will announce the

new security PIN code.

Note

To confirm your security code

If you have new messages they will

be played after you have entered your

security code.

press

Press and hold the ✘ button to

return to standby.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Time saver

To check for messages

The Time saver feature is useful if you

are out and want to ring in and check

if you have received any new messages.

Dial your phone number and

wait.

When you hear your outgoing

If your answering machine is set to

time saver you can check whether you

have new messages or not before your

answering machine actually answers

your call. If you have new messages

your answering machine will answer

after 2 rings, if you do not have any

new messages, it will not answer until

6 rings. This enables you to hang up

before you are connected, saving you

time and the cost of a call.

message, press the button

on your phone. You will hear,

“Please enter your security code”.

✱

Enter your security code.

If you have new messages,

you will hear, “You have ‘n’ new

messages”.

Your messages will be played.

If you have no new messages,

you will hear, “You have no new

messages, to hear main menu

press 1”.

Operating the

answering machine

You have 15 seconds to enter

any other instructions before

your Synergy 3500 hangs up.

When you have accessed your

answering machine, you can operate

it using the keypad numbers on the

phone you are using.

Note

If you enter your security PIN code

incorrectly, after the second attempt,

your Synergy 3500 will announce:

“Thank you for calling” and will

then hang up.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

The Remote access main menu

The main menu lets you

operate a range of answering

machine functions. Simply

follow the instructions as

announced:

“To play all messages,

press 2”.

ᮣ

“To play new messages,

press 3”.

“To skip back during messages,

press 4”.

ᮤ

“To delete during messages,

press 5”.

“To skip forward during

messages, press 6”.

ᮣ

“To set answer on or off

press 7”.

“To hear the outgoing message

menu, press 8”.

“To set a new security code

press 9”.

“To set day and time

press 0”.

“To hear main menu again,

press 1”.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Using Synergy 3000 additional

handsets and bases

Up to 5 handsets can be registered and

operated from any one Synergy 3500

Note

base. This allows you to make internal

calls between two handsets while a

third is making an external call.

Remember to charge the battery pack

of new handsets for at least 16 hours

before use.

If the display shows NOT REGand

the

symbol is flashing, your

Vol

ᮣ

ᮤ

ᮣ

ᮤ

ᮣ

Page

handset is not yet registered with

the base.

DECT

Int

Digital Clarity

Ans.

off

Vol.

Stop

Del

Play

Vol

ᮣ

ᮤ

ᮣ

ᮤ

ᮣ

To register a Synergy 3000

handset to another base

Int

Vol

ᮣ

ᮤ

ᮣ

Int

At the base:

Each handset can be registered on up

to 4 bases.

Press and hold the base PAGE

Page

button for at least 10 seconds,

until you hear the validation

tone (two beeps), then release

the button.

Each additional handset you purchase

must be registered with the base.

Your handset supplied is pre-registered

as Handset 1 to its base (Base 1).

At the handset:

If you have purchased a Twin the

additional handset supplied is

pre-registered as Handset 2 (Base 1).

Press the

button to enter

the menu.

Use the DOWN button to

Vol

scroll to REGISTERand press

the

button.

The display will show

BS 1 2 3 4. (The numbers

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

that are flashing indicate

other bases that the handset is

already registered to).

To de-register a Synergy 3000

additional handset from

the base

Enter the base number

(BS 1-4) that you want to

Note

Handsets can only be de-registered

via another handset.

Enter your 4-digit PIN

(original factory setting OOOO)

and press the

button.

Press the

button to enter

The display will show

SEARCH1, 2, 3, 4 and the

symbol will flash as the

handset tries to locate the base.

When the handset locates

the base, the handset will be

automatically selected and

shown on the display.

the menu.

Use the DOWN button to

scroll to SETUPand press the

button.

Vol

Use the DOWN button to

scroll to DELHS and press

the

button.

Vol

The display will show PIN?

Enter your 4-digit PIN.

Press the

button.

Note

If the handset does not locate the

base, the handset will return to

the previous menu. Try to register

again by using a different

available base number. Ensure

that you are in close vicinity of

the base).

Use the UP or DOWN button

to select the handset you want

to de-register (HANDSET 1-5).

Vol

Press the

button. Display

shows CONFIRM?.

Press

. You will hear a

confirmation beep.

Note

Your 4 digit PIN number is 0000

unless you have previously allocated

a new PIN number as explained on

page 29.

Once de-registered, the

handset will display NOT REG.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Enter the number of the

handset that you want to

Internal calls

transfer the call to (1-5).

If you have multiple handsets

registered to the base you can make

internal calls between handsets.

Your caller will be put on hold.

When the internal handset is

answered, (if you want to you

can talk to the handset user

first), press the TALK button.

The call will be transferred.

To make an internal call to

another handset

Int

Press the INT button.

If the call to the second

handset is not answered you

can revert/speak to the caller

again by pressing the INT

button.

Enter the number of the

handset you wish to call, (1-5).

The called handset will ring

Int

The display will show INT.

To end the call, press the

TALK button.

Three-way conversation

The number of the handset

calling will be displayed on the

called handset. For example, if

handset 2 calls handset 1, HS2

will be displayed on handset 1.

You can talk to one external

caller and another internal

caller at the same time on

your handset.

During a call with an external

caller:

Transferring calls

Press the INT button. Your

caller is put on hold and you

hear a tone.

Int

You can transfer an external call to

another handset registered to the base.

To transfer an external call

between handsets

Enter the number of the

handset you want to transfer

the call to.

During an external call:

Int

Press the INT button.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Vol

When the handset is

answered, press and hold the

button for about 3 seconds.

Use the DOWN button to

scroll to PRIORITYand press

the

button.

You can now start your

Vol

Use the DOWN button to

scroll to SELECT.

three-way conversation. (If the

internal handset user does

not answer your call, press the

INT button to return to your

external caller).

Press the

button.

Int

Vol

Use the DOWN button to

display the option you want,

either BASE or the handset

number you require, eg

HANDSET 3.

Press the TALK button to end

the call.

Note

Press the

button.

The display shows RINGS

followed by a number between

1 and 9.

When on a three-way call the call can

only be cleared by the handset which

set it up.

Vol

Use the DOWN button to

scroll to the number of rings

you require.

Press the

button to exit the call.

Press the

button.

PRIORITY is displayed,

denoting that handset priority

is on.

Handset Priority

If you have more than one

handset registered to the base

you can select the handset

you want to ring first. You can

also set the number of rings

the handset will have before

an incoming call reverts to all

available handsets.

Press the

button to confirm.

The display shows ON.

Press the

button to enter

the menu.

Vol

Use the DOWN button to

scroll to SETUPand press the

button.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Help

Do not immerse the batteries in water

or throw into a fire, or dispose of with

ordinary domestic refuse.

Replacing the handset batteries.

After a time, you may find that the

handset batteries are running out of

charge more quickly. This is a

standard sign of wear and the batteries

will need replacing.

BT accepts no responsibility for

damage caused to your Synergy

handset by using any other type of

batteries.

For spare 2 x AAA rechargeable

batteries please contact the

Synergy 3500 Helpline 08706 058 047.

No display appears.

The batteries may be flat or dead.

Recharge or replace the batteries.

Replacing the batteries

The handset may be switched off.

In the event that you should need

to change or replace the batteries:

Remove the battery compartment

cover and take out the batteries.

Insert new 2 x AAA re-chargeable

batteries and replace the battery

compartment cover.

No dial tone.

Is the telephone line cord plugged into

the phone socket?

Check that: The base station is

connected to the mains power and

switched on.

You cannot link up with the base

station.

Is the display flashing

The mains power cable may not be

connected at the base or switched on.

Are you in range of the base station?

The batteries could be low or flat.

If using more than one base station,

check that you are connected to the

correct base. See page 29.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Are you using the correct power

adaptor?

Handset does not ring.

The ringer volume may be switched

to off. To adjust the ringer volume on

the handset. See page 25.

Synergy 3500 base station power

supply is Item Code 005391.

Check that: The base station is

plugged into the phone socket.

Check that: The base station is

plugged into the mains power and

switched on.

Synergy 3000 charger power supply is

item code 003313.

Cannot adjust an option in the

base station.

Is someone else making changes via

another handset?

Buzzing noise on my radio, TV,

computer or hearing aid.

Have you pressed the

button to

confirm your selection?

Sometimes, your Synergy 3500 can

interfere with other electrical

equipment if it is placed too close.

Customer Helpline

It is recommended that you place

your Synergy 3500 and other Synergy/

DECT GAP compatible handsets at

least one metre away from such

appliances to avoid any risk of

interference.

If you are still experiencing difficulty,

call the Synergy 3500 Helpline on

08706 058 047.

The charger does not appear to be

working.

Check that: The power adaptor is

properly plugged into the charger.

Check that: Your handset has slotted

correctly into the charger.

Check that: The batteries are correctly

fitted into the handset.

Check that: The base is plugged in to a

working socket and that the socket

is switched on.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

General information

Within the 12 month guarantee

period:

Guarantee

Your Synergy 3500 is guaranteed for

a period of 12 months from the date of

purchase.

If you experience difficulty using the

product, prior to returning your

product, please read the Help section

beginning on page 57, or contact the

Synergy 3500 Helpline for assistance:

Subject to the terms listed below the

guarantee will provide for the repair

of, or at BT’s or its agent’s discretion,

the option to replace the Synergy 3500,

or any component thereof, (other than

the batteries), which is identified as

faulty or below standard, or as a result

of inferior workmanship or materials.

Products over 28 days old from the

date of purchase may be replaced with

a refurbished product.

Helpline 08706 058 047, 9am to

5.30pm Monday to Friday.

In the unlikely event of a defect

occurring, please follow the Helpline’s

instructions for replacement or repair.

Outside of the 12 month guarantee

period:

If your product needs repair after the

guarantee period has ended, the

repair must meet the approval

requirements for connection to the

telephone network. We recommend

that you contact BT’s approved repair

agent, TecLogic on 01672 564444 or a

local qualified repairer.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12

month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

• This guarantee does not cover the

battery pack and any faults or defects

caused by accidents, misuse, fair

wear and tear, neglect, storm damage,

tampering with the equipment, or

any attempt at adjustment or repair

Instructions for returning the product:

If the Helpline is unable to remedy

your problem they will ask you to

return the product. Where possible,

pack the product in its original

other than through approved agents. packaging. Please remember to

• This guarantee does not affect your

statutory rights.

include all parts, including line cords,

power supply units, and the original

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

batteries. (Please note that we cannot

Switchboard external line

access code

take responsibility for goods damaged

in transit.) Please obtain and keep

proof of posting from the Post Office.

You may need to enter an access code

(e.g. 9) in order to get an outside line.

So that the switchboard has time to pick

up an outside line, you may also need

to add a Pause after the access code.

Technical information

How many telephones can you have?

All items of telephone equipment have

a Ringer Equivalence Number (REN),

which is used to calculate the number

of items which may be connected to

any one telephone line. Your Synergy

3500 has a REN of 1. A total REN of 4

is allowed, if the total REN of 4 is

Recall

To use the recall button

This is used when connected

to certain switchboards and

exceeded, the telephones may not ring.

for some BT Select Services

or those services available via

your network provider.

With different telephone types there

is no guarantee of ringing, even when

the REN is less than 4.

Only use approved power supply, item

code 005391 for base station or 003313

for charger (only applicable if you have

purchased the Synergy 3500 Twin).

To set the dialling mode

Press the

button to enter

the menu.

Use only approved (Ni-MH)

rechargeable batteries.

Vol

Use the DOWN button to

scroll to SETUPand press the

button.

Switchboard compatibility

Vol

Use the DOWN button to

scroll to DIALMODEand press

the

button.

This product is intended for use

within the UK for connection to the

public telephone network and

compatible switchboards, which

support tone dialling and timed break

recall. If in doubt please consult your

service provider.

Use the UP or DOWN button to

select either TONEor PULSE.

Vol

Press the

button. You will

hear a confirmation beep.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

To automatically insert a pause

after an access code

Press the

button.

You can also adjust the length

of the pause to be inserted.

There are two options available,

3 or 5 seconds to be set to suit

the switchboard:

With some switchboards it

may be helpful to dial a pause

after entering the switchboard

access code, e.g. 9, 11 etc. to

enable you to get an outside

line.

Press the

button.

Vol

Use the DOWN button to

scroll to SETUP.

This feature automatically

inserts a pause between the

access code and the telephone

number that you have entered

in the Phonebook. However

for this feature to work you

must still enter the access

code at the front of the

Press the

button.

Vol

Use the DOWN button to

scroll to PABX.

Press the

button.

Vol

Use the DOWN button to

scroll to PAUSE.

Display shows 3 SEC.

telephone number when

storing in the Phonebook.

Vol

Use the DOWN button to

scroll to 5 SEC.

Press the

button to enter

the menu.

Press the

button. You will

Vol

hear a confirmation tone.

Use the DOWN button to

scroll to SETUP.

Press the

button.

Vol

Use the DOWN button to

scroll to PABX.

Press the

button.

Vol

Use the DOWN button to

scroll to PBX 1.

Press the

button.

Display shows PIN?.

Enter PIN number.

Press the

button.

Enter the access code.

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Index

Batteries

charging

Accessories and spares

Additional handsets

installing

Answering machine

answer delay

low warning

performance

replacing

audible message alert

base unit loudspeaker

call screening

loudspeaker volume

memos

message display on base

on/off

Belt clip

45, 49

Button beeps on/off

Caller Display

Calls

outgoing messages

pause message playback

playback messages

set day and time

skip backward/forward

remote access

end

handsfree

internal

make

preparatory dialling

receive

18, 20

44, 48

redial

secrecy

three-way conversation

transfer

Answer delay

Answer on/off

Audible message alert

Auto talk on/off

Calls list

delete

Base ringer volume

delete all

dial number

enter

store in Phonebook

view

Base settings

default/reset

diagram

29, 50

PIN number

ringer melody

ringer volume

select which base station

Call screening

via the base

via the handset

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Call timer

Call Waiting

Cleaning

Internal calls

Keypad beeps on/off

Language

Location of product

Day – set

Delete

cancel message deletion

calls list numbers

messages via base

messages via handset

own outgoing message

Phonebook numbers

Make a call

Melody

base

18, 20

handset

41-42

Menu structure

Memo

6-7

De-register

Dialling mode

Display icons

Name a handset

Number of rings

(handset priority)

Earpiece volume

End a call

On/off

answer machine

audible message alert

auto-talk

handset

keypad beeps

secrecy

Guarantee

Handset diagram

Handset settings

auto-talk on/off

default/reset

Outgoing messages

keypad beeps on/off

language setting

name handset

on/off

check or play via the base

check or play via the handset 40

record Answer and Record

record Answer Only

reinstate pre-recorded

message

select via the base

select via the handset

priority

ringer melody

ringer volume

Handsfree

Help

Pause – insert

Paging handsets

22, 61

Helpline

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Pause during playback

Ringer volume

base

Phonebook

delete

handset

dial

edit

enter a pause

store

Safety information

Screening calls

Secrecy

45, 49

PIN base

Setting up

PIN remote access

Skip forward/backward

during playback

44, 48

Playback messages

via the base

Speech volume

via the handset

Storing a number

Power supply

12, 16

Switchboard access code

Switchboard compatibility

Preparatory dialling

Pulse dialling

Technical information

Telephone line cord

Three-way conversation

Time saver

Quick guide – handset settings

Recall

Receive a call

Time – set

Record

outgoing message

memo

38-39

Tone dialling

Transfer calls

Redial

Unpacking

Remote access 50

REN (Ringer Equivalence Number) 60

Volume

base ringer

earpiece (speech)

handset ringer

handsfree

Reset handset/base

Returning your Synergy 3500

Ring delay

speech (earpiece)

Ring priority

Ringer melody

base

handset

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Accessories and spares

For the Synergy 3500 range of telephones

Accessories and spares for the

Synergy 3500 range of telephones

are listed below.

Power supply units for the base

station or charger

Plug mounted,

All items are available from the

Synergy Helpline, please call

08706 058 047

13 amp mains adaptor.

Item code 005391

for base station

Item code 003313

for charger

Additional handsets and chargers:

In Titanium:

Item code 005717

Telephone line cord

AAA rechargeable

batteries (Ni-MH)

Vol

ᮣ

Battery cover

User guide

ᮤ

ᮣ

Int

Charging

Additional chargers:

Charging

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

R&TTE

This product is intended for use

within the UK for connection to the

public telephone network and

compatible switchboards.

This equipment complies with the

essential requirements for the Radio

Equipment and Telecommunications

Terminal Equipment Directive

1999/5/EC.

Declaration of Conformance.

Hereby, Suncorp Technologies,

declares that this Synergy 3500 is in

compliance with the essential

requirements and other relevant

provisions of Directive 1999/5/EC.

The Declaration of Conformance for

the Synergy 3500 is published on the

web site

http://www.suncorptech.com/bt

Synergy 3500 user guide ~ 3rd Edition ~ 21st October ’02 ~ 4461

Offices worldwide

The telecommunications services described in this publication

are subject to availability and may be modified from time to time.

Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of contract.

Nothing in this publication forms any part of any contract.

Touchtone™ is a registered trade mark of

British Telecommunications plc in the UK.

Registered Office: 81 Newgate Street, London EC1A 7AJ.

Registered in England No. 1800000.

Printed in China. Synergy 3500. Issue 1 (10/02)

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