BT Relate SMS User Manual

On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
This equipment is not designed for making emergency telephone calls when the power fails.  
Alternative arrangements should be made for access to emergency services.  
This product is intended for connection to analogue public switched telephone networks  
and private switchboards in the United Kingdom and Eire.  
BT On-Air 2100 SMS  
Digital Cordless Telephone  
User  
Guide  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
In this guide  
Note  
For instructions on SMS Text messaging, please refer to the separate Using SMS user guide.  
At a glance  
1
3
6
Using additional handsets  
and bases  
24  
Menu structure  
Registering additional handsets  
25  
Introduction  
General information  
Guarantee  
27  
27  
27  
28  
28  
Unpacking your  
BT On-Air 2100 SMS  
For your records  
6
6
6
Technical information  
Switchboard compatibility  
Recall  
Safety information  
Switchboard external line  
access code  
Setting up  
7
29  
31  
32  
Using the telephone  
10  
Wall mounting  
Index  
Making and ending calls  
Call timer  
Handsfree  
10  
10  
11  
11  
11  
13  
13  
13  
13  
14  
15  
15  
16  
17  
18  
21  
Secrecy  
Name and number directory  
Paging handsets  
Internal calls  
Transferring calls  
Caller Display  
Calls list  
Redial list  
All calls  
Handset settings  
Keyguard  
Alarm clock  
Helpline  
If you experience any difficulties with your  
BT On-Air 2100 SMS, please call the  
BT On-Air Helpline on 0870 240 4682.  
Base settings  
2
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
MENU STRUCTURE  
1 Directory  
Find  
New  
Edit  
Delete  
My handset  
Entries used  
Position  
Text Messaging  
C
OK  
2 SMS  
Read  
Inbox  
1
4
7
2
3
6
9
Outbox  
Personal  
J
5
8
0
Write  
Memory  
Rec.  
Read  
Writ.  
Sent  
00  
00  
00  
00  
Delete  
Read  
00  
00  
00  
00  
Sent  
Written  
Received  
Register  
SMS Centre  
Sub-Address  
Options  
3 Calls  
Calls list  
Redial list  
All calls  
Last call duration  
3
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
MENU STRUCTURE  
4 Ringing and beeps  
Ringing  
External  
Internal  
Alarm  
Silent mode  
Alarm  
Off or On  
Set  
Status  
Off or On ✔  
Timer  
Beeps  
Set  
Status  
Off or On ✔  
Off or On ✔  
Off or On ✔  
Keypad press  
Battery low  
5 Answer machine  
6 Set  
Unavailable  
Program keys  
Key  
Key  
Key  
Directory  
Redial  
Silent mode  
Ans mode  
SMS  
Intercom  
Intercom  
Directory  
Redial  
• •  
Silent mode  
Ans machine  
SMS  
• • •  
SMS  
Intercom  
Directory  
Redial  
Silent mode  
Ans machine  
Welcome screen  
Economy mode  
Contrast  
Off or On ✔  
Keyguard  
Off or On ✔  
Date/time  
4
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
MENU STRUCTURE  
7 Base  
Register  
Automatic  
Custom  
Custom base  
Base name  
Priority  
Base settings  
Date/time  
View  
Set time  
Set date  
Line type  
Phone line  
Public  
Private  
Frequency  
Pulse  
Dial type  
R duration  
Prefix  
Prefix val  
Min. length  
Status  
Handsets  
Chang. code  
Register  
Deregister  
Answer  
Ringing  
Not available  
Melodies & Volume  
Important  
If you make a mistake you can return to the  
previous menu heading by pressing the C  
button. If you keep pressing the C button you  
will return to the idle screen.  
5
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Introduction  
For your records  
Unpacking your BT On-Air  
2100 SMS  
Date of purchase:  
Place of purchase:  
Serial number:  
If anything is missing, please contact your place  
of purchase immediately.  
One BT On-Air 2100 SMS base.  
One BT On-Air 2000 Executive handset.  
One power supply for base station.  
One telephone line cord.  
For guarantee purposes proof of purchase is  
required so please keep your receipt.  
One NiMH rechargeable battery installed pack  
and battery compartment cover.  
Enter your System Code here.  
One handset belt clip.  
Three removable handset fascias.  
Self adhesive label.  
The pre-set System Code number is 0000.  
See page 21 for information on your System  
Code.  
Four rubber feet.  
Using SMS user guide  
Safety information  
(not wet) cloth, or an anti-static wipe. Never use household  
polish as this will damage the product.Never use a dry cloth  
as this may cause a static shock.  
General  
Only use the power supply included with the product. Using  
an unauthorised power supply will invalidate your guarantee  
and may damage the telephone. The item number for the  
mains power supply is 872101.  
If Keyguard is active, it is still possible to make emergency  
calls to 999 and 112.  
Do not open the handset or base station. This could expose  
you to high voltages or other risks. Contact the Helpline for  
all repairs.  
Radio signals transmitted between the handset and base may  
cause interference to hearing aids.  
It is recommended that advice from a qualified expert be  
sought before using this product in the vicinity of emergency/  
intensive care medical equipment.  
It is recommended that if you have a pacemaker fitted you  
check with a medical expert before using this product.  
Environmental  
Do not expose to direct sunlight.  
The product may heat up when the batteries are being  
recharged. This is normal. However, we recommend that you  
do not place the product on antique/veneered wood to avoid  
damage.  
Do not stand your product on carpets or other surfaces which  
generate fibres, or place it in locations preventing free flow of  
air over it’s surfaces.  
Do not submerge any part of your product in water and  
do not use it in damp or humid conditions, such as in  
bathrooms.  
Do not expose your product to fire, explosive or other  
hazardous conditions.  
Never dispose of batteries in a fire. There is a serious risk of  
explosion and/or the release of highly toxic chemicals.  
There is a slight chance that your phone could be damaged by  
an electrical storm. We recommend that you unplug the power  
and telephone line cord for the duration of the storm.  
Cleaning  
Simply clean the handset and base station with a damp  
6
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Setting up  
Please note that your handset is already  
registered to the base station.  
Once connected, put the plinth back on the  
base to prevent it from rocking on the table.  
There are two positions for the plinth when  
joining it to the base, both can be used for desk  
mounting and one for wall mounting. Position A  
is for desk mounting only and position B is for  
desk or wall mounting (see wall mounting on  
page 31).  
Plan the location  
Situate your product close enough to the  
telephone and mains power sockets so that the  
cables will reach.  
Make sure it is at least 1 metre away from other  
electrical products to avoid interference.  
A
B
Do not situate the product in the  
bathroom or other humid areas.  
1
Connect the power supply and  
switch on.  
Rubber feet  
Thread the power supply cable and line cord  
through the square hole in the plinth before  
fixing to the base.  
Hold the black plastic square between thumb  
and forefinger and peel off individual feet from  
backing sheet as shown. These are to stop your  
base from moving and to protect your work  
surface.  
Plug the power supply cable into the socket on  
the underside of your base. The power cable  
connector and socket are coloured red.  
If you decide on position B, place 2 of the  
rubber feet on the plinth and 2 on the base.  
Plug the power adaptor into the wall socket and  
switch on. When the power is switched on, the  
button on your base will light up.  
WARNING  
Please take care that the power supply and  
telephone line cord are connected to the  
correct sockets as incorrect placement could  
damage your equipment.  
7
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
WARNING  
Battery low warning  
Do not connect the telephone line cord to the  
phone socket until your handset is fully charged.  
This will prevent the risk of the phone being  
answered before the battery is charged.  
Answering the phone before the battery is fully  
charged may prevent it from reaching its  
optimum capacity.  
If the handset battery symbol is empty and you  
hear warning beeps, you will need to recharge  
your handset before you can use it.  
Helpline  
If you are experiencing difficulty, please call  
the BT On-Air Helpline on 0870 240 4682.  
2
Charge the battery in the  
handset for at least 16 hours  
Battery performance  
Your handset is supplied with NiMH  
batteries. These need to be initially charged  
continuously for 16 hours to reach full  
charge.  
WARNING  
Under no circumstances should  
non-rechargeable batteries be used. Only use  
the approved batteries. Using unapproved  
batteries will invalidate your guarantee and  
may damage the telephone.  
Note that the battery charge icon does not  
indicate the correct level when the batteries  
are first installed. The batteries must first be  
fully charged.  
Fully discharging the batteries at least  
once a week will help them to last as long as  
possible. However, the charge capacity of  
rechargeable batteries will reduce with time  
as they wear out, so reducing the talk/standby  
time of the handset. Eventually they will need  
to be replaced. New batteries can be obtained  
from the Helpline on 0870 240 4682.  
To replace the handset battery  
If you need to replace the handset battery,  
slide off the battery cover. Remove the old  
battery by disconnecting the small plug inside  
the battery compartment.  
Connect the plug of the new battery.  
Replace the battery cover.  
When the battery has been charged for at least  
16 hours the display will show the symbol;  
you can then connect the telephone line cord to  
the base.  
Please pay attention not to damage the  
charging contacts on the handset.  
1
2
Empty  
Full  
3
3
/
/
8
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
3
Connect the telephone line cord  
(after charging your handset)  
Helpline  
If you experience any difficulties setting up or  
using your BT On-Air 2100 SMS, please call  
the BT On-Air Helpline on 0870 240 4682.  
Plug the line cord into the telephone wall socket.  
4
Changing your handset fascias  
There are 3 removable handset fascias to  
choose from. Simply slide the fascias off and  
replace with another.  
5
Attach the belt clip  
Slot  
Fit the belt clip onto the back of the handset.  
9
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Using the telephone  
Call timer  
To switch the handset power on  
and off  
Your handset will automatically time the duration  
of all external calls. The handset display shows  
the call duration both during your call and for  
one second after it is complete.  
Press and hold the GREEN PHONE  
button until after the display check  
sequence has happened and only the  
battery icon is displayed.  
If you release the button before this  
has happened, the handset will remain  
switched off.  
To end a call  
Press and hold the RED PHONE button  
Press the RED PHONE button.  
to switch the handset off.  
To receive a call  
Making and ending calls  
Press the GREEN PHONE button to  
answer the call.  
To make an external call  
Press the GREEN PHONE button.  
The display shows the  
symbol.  
To adjust the earpiece volume  
Dial the number.  
You can adjust the volume during a call  
and whilst using the phone on handsfree.  
Preparatory dialling  
First enter the number to be dialled.  
The number is shown in the display.  
(If you make a mistake press C to  
remove the incorrect digit).  
Press the  
volume.  
button to increase the  
Press the  
volume.  
button to decrease the  
If you have entered the number  
correctly, press the GREEN PHONE  
button to dial the number.  
The display shows the current volume  
level.  
10  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Secrecy  
Note  
The symbol on your handset display  
When on a call you can talk to someone in the  
same room, without your caller hearing.  
indicates when you are in range of the base  
station. If the symbol disappears you are out  
of range and will need to move closer to the  
base station.  
To switch secrecy on/off  
Please note that this product does not have  
autotalk standby. To end a call you must  
press the RED PHONE button, you cannot  
just replace the handset on the base station.  
C
OK  
During a call, press the C button.  
will now flash to show it is in  
operation.  
C
OK  
Press the C button again to resume  
your call.  
Handsfree  
Handsfree allows you to talk to your caller  
without holding the handset.  
Name and number directory  
You can store up to 50 of your most frequently  
used names and numbers.  
To use handsfree  
During a call you can switch to  
handsfree mode.  
Important  
If you use Caller Display it is important to  
store the full telephone number in the directory  
including the area code.  
Whilst on a call press the GREEN  
PHONE button.  
When handsfree is active you see the  
symbol flashing.  
To switch handsfree off, press the  
GREEN PHONE button again.  
To insert a pause when storing  
a number in the directory  
Helpline  
Press and hold the 0 button until a  
appears on the point where you want to  
enter a pause. The indicates a pause,  
therefore, when you dial the number  
stored your On-Air 2100 SMS will  
automatically insert the pause where it  
was stored.  
/
If you experience any difficulties using your  
BT On-Air 2100 SMS, please call the  
BT On-Air Helpline on 0870 240 4682.  
0
/
11  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
To store a name and number in the  
directory  
To dial a number from the directory  
Press the  
directory.  
button to enter the  
Press the DOWN button until  
Directory is displayed.  
M
M
Use the UP or DOWN button to find  
the entry you want to dial.  
L
M
C
OK  
Press the OK button to confirm.  
Use the DOWN button to scroll to New.  
Press the OK button to confirm.  
Or  
To search alphabetically, press the  
relevant keypad number, for example  
to find TOM, press the 8 button and  
C
OK  
Enter the name using the letters on  
the keypad.  
scroll through the entries under T  
.
Press the GREEN PHONE button to  
dial the number.  
Entering names  
Use the keypad letters to enter names  
by using short presses of the button  
or press and hold the 8 button for the  
following characters to appear,  
Helpline  
If you experience any difficulties using your  
BT On-Air 2100 SMS, please call the  
BT On-Air Helpline on 0870 240 4682.  
T
,
U
,
V
,
t
,
u
,
v
,
8. For example, if you  
wish to store the name TOM:  
To enter the letter T, keep pressing the  
8 button. The cursor will automatically  
move to the right and display the next  
chosen letter.  
8
To edit and delete directory numbers  
To enter O, press the 6 button three  
times.  
L
M
Press the DOWN button to select  
Directory.  
6
6
C
OK  
Press the OK button to confirm.  
To enter M, press the 6 button once.  
Use the UP or DOWN button to scroll  
to Edit.  
L
M
C
C
OK  
OK  
If you enter a digit incorrectly you can  
delete it by pressing the C button.  
C
OK  
Press the OK button to confirm.  
Press the OK button to confirm.  
L
M
Use the UP or DOWN button to find  
the entry you want to amend.  
Enter the telephone number you want  
to store.  
C
C
OK  
OK  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
Use the C button to delete numbers or  
letters.  
Edit the entry using the  
numbers/letters on the keypad.  
Press the OK button to store the  
C
OK  
new entry.  
The display will then show Done.  
12  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Paging handsets  
Transferring calls  
You can alert handset users that they are  
wanted, or locate a missing handset. (Paging  
calls cannot be answered by a handset.)  
You can transfer an external call to another  
handset registered to the base.  
To transfer an external call  
between handsets  
To page a handset from the base  
Press the button on the base. All  
handsets registered with the base will  
ring.  
While on an external call:  
C
OK  
Press the OK button and  
Call hold 1 will be displayed.  
To end paging, press the button again.  
Enter the number of the handset to  
which you want to transfer the call.  
Or  
Press the RED PHONE button on any  
ringing handset.  
Press the GREEN PHONE button (if you  
wish you can now talk to the handset  
user first), then press the RED PHONE  
button. The call will be transferred.  
Internal calls  
If you have multiple handsets registered to a  
base you can make internal calls between  
handsets.  
Caller Display  
Important  
To make an internal call to another  
handset  
To use Caller Display you must first subscribe  
to your network provider’s Caller Display  
Service.  
For more information on BT Select Services  
call BT free on 0800 800 150.  
Press the number of the handset you  
wish to dial i.e 1, 2, 3, 4, 5, 6.  
Or  
Quick guide to Calls list menu structure  
To call all handsets press the button  
Press the GREEN PHONE button.  
Calls  
Calls list  
Press the RED PHONE button to end  
the call.  
Redial list  
All calls  
Last call duration  
13  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
If you subscribe to a Caller Display Service you  
Calls list  
can see the telephone number of the person  
calling you on your handset display, as well as  
the date and time of their call (unless the number  
has been withheld).  
The calls list can hold the telephone numbers  
of up to 20 callers. If you receive more than one  
call from the same telephone number then it  
will only appear once in the list.  
The diagram below shows an example of what  
your handset display will look like. The arrow is  
pointing inwards which indicates the calls list.  
If the arrow is pointing outwards it indicates the  
redial list.  
If a call is received when the calls list is full,  
then the oldest entry will be deleted  
automatically.  
If no number is received for a call then no entry  
will appear in the calls list.  
27 JUN 16:15  
...  
...  
...  
. .  
. .  
0800 1234567  
To enter the calls list  
If you have stored a name to go with the  
number in your handset directory, the name  
will be displayed instead.  
Press the DOWN button to select  
Calls.  
M
C
C
OK  
OK  
Press the OK button.  
Please ensure that you have stored the full  
telephone number, including the area code,  
otherwise this service will not work.  
Press the OK button again to select  
Calls list. The most recently received  
number will be displayed.  
Important  
Press the DOWN button to scroll  
backwards through the calls list  
towards the older calls in the list, press  
the UP button to scroll forwards  
through the calls list towards the most  
recent calls.  
M
L
The Caller Display Service will not operate  
when your base station is connected to a  
switchboard.  
Whether you take a call or not, the caller’s  
details are stored in the Calls List. The Calls  
List holds the telephone numbers of the last  
20 people who called you. You can display,  
scroll through and dial numbers on the list  
and copy them into the directory.  
When the number you wish to call is  
displayed press the GREEN PHONE  
button.  
The number will be automatically  
dialled.  
When you receive a call the caller’s number will  
appear on the display. If the number is also stored  
in your handset directory then the corresponding  
name will be shown instead of the number. If the  
caller has withheld their number then -------------  
will appear on the display. If for some reason the  
calling number is not available then  
✱✱✱✱✱✱✱✱✱✱✱✱ will appear on the display.  
14  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Press the DOWN button to Selectcalls.  
M
M
Redial list  
C
OK  
Press the OK button.  
To enter the redial list  
Press the DOWN button until All calls  
is displayed.  
C
OK  
Press the OK button.  
Press the DOWN button to select Calls.  
M
M
C
OK  
Press the UP or DOWN button to scroll  
through the list.  
L
M
Press the OK button.  
Press the DOWN button until Redial  
list is displayed.  
C
OK  
Press the OK button.  
To view the last call duration  
The most recently dialled number will  
be displayed.  
Press the DOWN button to select Calls.  
M
M
Press the DOWN button to scroll  
backwards through the redial list  
towards the older calls in the list, press  
the UP button to scroll forwards  
through the redial list towards the  
most recent calls.  
M
L
C
OK  
Press the OK button.  
Press the DOWN button until Last call  
duration is displayed.  
C
OK  
Press the OK button.  
When the number you wish to call is  
displayed press the GREEN PHONE  
button.  
The length of the last call made or  
received will be displayed.  
The number will be automatically  
dialled.  
To delete, copy or dial numbers in  
the calls or redial list  
All calls  
Press the DOWN button to select  
M
The all calls list contains up to 30 of the telephone  
numbers you have called and received. They are  
stored in time order.  
CALLS.  
C
C
OK  
OK  
Press the OK button.  
Press the OK button again to select  
Calls list or press the DOWN button  
to select Redial list and then press the  
OK button.  
To enter the all calls list  
Press and hold the GREEN PHONE  
button as a short cut to the all calls list.  
The most recently received or dialled  
number will be displayed.  
Or  
L
M
Press the UP or DOWN button to  
scroll to the entry you want.  
C
OK  
Press the OK button.  
15  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Either  
Select External/Internal or Alarm as  
required.  
M
M
M
To dial a number:  
C
OK  
Use the UP or DOWN button until Call  
is displayed.  
L
M
Press OK to confirm.  
If you wish to hear each melody press  
C
OK  
Press the OK button.  
the  
button  
The number is dialled automatically.  
Or  
Use the DOWN button to scroll  
through the Melody options.  
C
OK  
Press the OK button to confirm.  
To copy a number to the directory:  
Use the UP or DOWN button until Dir  
store is displayed.  
You will then be asked to select the  
volume level.  
L
M
C
OK  
Press the OK button  
Use the DOWN button to scroll through  
and select the level you require.  
Enter the name you want to store with  
the number using the keypad.  
C
OK  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
The display will then show Done.  
Or  
To delete a number or delete all  
numbers:  
Silent mode  
Use the UP or DOWN button until  
L
M
Delete or Delete all is displayed.  
If you require, the ringer can be  
switched off all together. The display  
will show symbol to remind you  
C
OK  
Press the OK button to confirm.  
that the ringer is off.  
Handset settings  
Note  
If silent mode is switched on the handset  
beeps will be switched off as well as the ringer.  
To adjust ringer melody and volume  
Choose from 10 different handset  
ringer melodies. Useful to determine  
which handset is ringing when you are  
using multiple handsets.  
Press the DOWN button to enter the  
Ringing and beeps menu.  
M
C
OK  
Press the OK button to confirm.  
Press the DOWN button to enter the  
Ringing and beeps menu.  
M
M
Press the DOWN button to scroll to  
Silent mode.  
M
C
OK  
Press OK to confirm.  
C
OK  
Press the OK button to confirm.  
Use the DOWN button to scroll to  
Ringing.  
Press the  
button to turn ON or OFF.  
C
OK  
C
OK  
Press the OK button to confirm.  
Press OK to confirm.  
16  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Keyguard  
Keypad beeps and tones  
You can set your handset to beep or  
play a tone when you press a button on  
the keypad or to indicate when your  
battery is low.  
To switch keyguard on  
Press the UP or DOWN button to  
L
M
The handset will come already set to ON.  
display Set.  
C
OK  
M
Press the DOWN button to enter the  
Ringing and beeps menu.  
Press the OK button to confirm.  
L
M
Press the UP or DOWN button to  
display Keyguard.  
C
OK  
Press the OK button to confirm.  
Use the UP button to scroll to Beeps.  
Press the OK button to confirm.  
L
C
OK  
Press the OK button to confirm.  
C
OK  
The display shows  
The display will show either Keypad  
press or Battery low.  
Use the UP or DOWN button to  
highlight the one you wish to select  
then press the OK button to confirm.  
On  
L
M
C
OK  
The display will show  
Press the  
button until the  
appears in the box next to On.  
On  
C
OK  
Press the OK button to confirm.  
Note  
If the keyguard is active, the emergency  
numbers 999, 112 can still be dialled.  
Press the  
OFF.  
button to turn ON or  
C
OK  
Press the OK button to confirm.  
The display will then show Done.  
Helpline  
If you experience any difficulties using your  
BT On-Air 2100 SMS, please call the  
BT On-Air Helpline on 0870 240 4682.  
17  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Press the  
removed from the On box.  
button until the is  
To use your handset when the  
keyguard is on  
C
OK  
Press OK to confirm.  
This temporarily switches off the  
keyguard allowing you to make a call.  
Economy mode  
Press the STAR button  
C
OK  
Press the OK button to confirm.  
This feature enables you to extend the  
If you receive an incoming call whilst  
the keyguard is on just press the  
GREEN PHONE button.  
life of the battery by automatically  
switching the screen off if the phone  
has not been used for 30 seconds.  
Press the UP or DOWN button to enter  
the Set menu.  
L
M
Note  
C
OK  
Press the OK button to confirm.  
The keyguard will then re-activate after one  
minute.  
L
M
Press the UP or DOWN button to  
scroll to Economy mode menu.  
C
OK  
Press the OK button to confirm.  
Press the  
button.  
To switch keyguard off  
C
OK  
Press the OK button to confirm.  
To re-activate the screen press the  
GREEN PHONE button.  
Press the STAR button  
C
OK  
Press the OK button to confirm.  
Press the UP or DOWN button to  
display Set.  
L
M
Alarm clock  
C
OK  
Press the OK button to confirm.  
You can use your handset as an alarm clock.  
You must set the time before the alarm will  
work. To switch the alarm off when it is ringing,  
press any button on the handset.  
Press the UP or DOWN button to  
display Keyguard.  
L
M
C
OK  
Press the OK button to confirm.  
The alarm will ring daily until the setting is  
turned off.  
The display shows  
On  
18  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
To set the alarm  
To turn the alarm off  
Press the DOWN button to enter the  
Ringing and beeps menu.  
M
M
M
Press the DOWN button to enter the  
Ringing and beeps menu.  
C
OK  
C
OK  
Press the OK button to confirm.  
Press the OK button to confirm.  
Use the DOWN button to scroll to  
Alarm.  
Use the DOWN button to scroll to  
Alarm.  
M
M
C
OK  
C
OK  
Press the OK button to confirm.  
Set will be highlighted.  
Press the OK button to confirm.  
Use the DOWN button to select Status.  
Press the OK button to confirm.  
The display shows  
C
OK  
C
OK  
Press the OK button to confirm.  
Enter the time you want the alarm to  
go off at, e.g. 17.35. (24 hour clock)  
C
OK  
Press the OK button to confirm.  
On  
Use the UP or DOWN button to scroll  
to Status.  
L
M
C
OK  
Press the OK button to confirm.  
The display shows  
Press the  
button until the is  
removed from the On box.  
C
OK  
Press the OK button to confirm.  
On  
Press the  
button until the ✔  
appears in the box next to On.  
C
OK  
Press the OK button to confirm.  
When the alarm is set  
is displayed.  
19  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Timer  
To change the welcome screen  
You can use your handset to set a  
reminder alarm which will activate  
after a period of time of your choice.  
Please note that once you have changed  
the welcome screen you cannot return  
to the default screen but you can keep  
changing the screen yourself.  
Press the DOWN button to select  
M
L
Ringing and beeps.  
Press the UP or DOWN button to  
display Set.  
L
M
C
OK  
Press the OK button to confirm.  
Press the UP button to select Timer.  
Press the OK button to confirm.  
Press OK again to select Set.  
C
OK  
Press the OK button to confirm.  
C
C
OK  
OK  
Press the UP or DOWN button to  
display Welcome screen.  
L
M
C
OK  
Use the C button to delete the existing  
Using 4 digits, enter the time to elapse  
before your reminder call activates.  
welcome screen.  
Use the keypad letters to enter a new  
welcome screen of your choice.  
C
C
C
OK  
OK  
OK  
Press the OK button to save.  
C
OK  
M
Press the DOWN button to select  
Status.  
Press the OK button to confirm.  
Press the OK button to confirm.  
Press the  
button until a  
Program buttons  
appears in the box next to On.  
Press the OK button to confirm.  
You can change the short cut buttons  
if you wish to.  
To switch off the timer press the  
button until the disappears from the  
box next to On.  
Press the UP or DOWN button to  
display Set.  
L
M
C
OK  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
When the timer is set  
is displayed.  
The display will show Program keys.  
C
OK  
Press the OK button and then refer to  
the menu structure on page 4 to help  
you change the buttons to your  
personal preference.  
20  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
CODE Enter your new System Code again.  
Base settings  
C
OK  
Press the OK button to confirm.  
Your base has optional settings for functions  
like ringer volume and ringer melody which can  
be changed.  
The display will then show Done.  
The functions are explained below and the  
procedure for changing the settings is shown  
on the next few pages.  
To adjust the base ringer melody  
and volume  
System Code  
Choose from 21 different base ringer  
melodies and 5 volumes or you can  
switch the ringer off.  
Your base station has a default setting of 0000  
but you may want to change this to prevent  
unauthorised use.  
Press the UP button to scroll to Base.  
L
L
If you change your System Code keep a record  
of the new number by writing it in the space  
provided on page 6.  
C
OK  
Press the OK button to confirm.  
Use the UP button to scroll to Base  
settings.  
To change your System Code  
C
OK  
Press the OK button to confirm.  
Use the UP or DOWN button to scroll  
to Ringing.  
L
M
Press the UP button to scroll to Base.  
L
L
C
OK  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
Use the UP button to scroll to Base  
settings.  
The current base ringer melody is  
played.  
C
OK  
Press the OK button to confirm.  
L
M
Use the UP or DOWN button to scroll  
through the melody options.  
Use the UP button to scroll to  
L
Handsets.  
During melody playback, press the  
C
OK  
or  
button to increase or  
Press the OK button to confirm.  
Display will show Chang code.  
Press the OK button to confirm.  
Display will show Old code.  
decrease the volume setting.  
Press the OK button to confirm.  
The display will show Done.  
C
OK  
C
OK  
CODE  
Enter System Code which is 0000.  
Press the OK button to confirm.  
C
OK  
CODE  
Now enter your new New code  
.
----  
C
OK  
Press the OK button to confirm.  
The display will show  
Confirm code  
.
----  
21  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
C
OK  
Press the OK button to confirm.  
To change base station name  
Use the DOWN button to scroll to  
M
Priority.  
You can personalise your base stations.  
This can make life easier when using  
multiple base stations. For example,  
you could name them, ‘Kitchen’,  
‘Lounge’, ‘Bedroom’, depending on  
their location.  
C
OK  
Press the OK button to confirm.  
Use the UP and DOWN button to scroll  
to the required base or if you select  
Any the priority will be set to the base  
with the strongest signal at the time.  
L
M
Press the UP button to scroll to Base.  
L
M
C
OK  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
The display will then show Done.  
Use the DOWN button to scroll to  
Custom base.  
C
OK  
Press the OK button to confirm.  
Display will show Base name.  
Press the OK button to confirm.  
To set the time  
C
OK  
L
Press the UP button to scroll to Base.  
C
C
C
OK  
OK  
OK  
Use the UP or DOWN button to scroll  
to the base you wish to name.  
L
M
Press the OK button to confirm.  
L
Use the UP button to scroll to Base  
settings.  
C
C
OK  
OK  
Press the OK button to confirm.  
Delete the old name using the C  
button.  
Press the OK button to confirm.  
Use the UP or DOWN button to scroll  
to Date/time.  
L
M
Enter the new name using  
the keypad.  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
L
M
Use the UP or DOWN button to scroll  
to Set time.  
The display will then show Done.  
C
OK  
Press the OK button to confirm.  
Use the keypad to input the time,  
e.g. 17.35 (24 hour clock).  
To change base station priority  
C
OK  
Press the OK button to confirm.  
If you are using multiple bases, you can  
select which base your handset will  
use.  
The display will then show Done.  
Press the UP button to scroll to Base.  
L
M
C
OK  
Press the OK button to confirm.  
Use the DOWN button to scroll to  
Custom base.  
22  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
To set the date  
Use the UP button to scroll to Base.  
L
L
C
C
C
OK  
OK  
OK  
Press the OK button to confirm.  
Use the UP button to scroll to Base  
settings.  
Press the OK button to confirm.  
L
M
Use the UP or DOWN buttons to scroll  
to Date/time.  
Press the OK button to confirm.  
Use the UP or DOWN button to scroll  
to Set date.  
L
M
C
OK  
Press the OK button to confirm.  
Enter the date DD/MM/YY.  
C
OK  
Press the OK button to confirm.  
The display will then show Done.  
Helpline  
If you experience any difficulties using your  
BT On-Air 2100 SMS, please call the  
BT On-Air Helpline on 0870 240 4682.  
23  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Using additional handsets  
and bases  
Using additional handsets  
and bases  
Note  
The following base stations and handset types  
are in the BT On-Air range.  
Up to six handsets can be registered and  
operated from any one base. This allows you to  
make internal calls between two handsets while  
a third is making an external call.  
BT On-Air 2100 Classic  
BT On-Air 2100 SMS  
BT On-Air 2250 Classic  
BT On-Air 2300 SMS  
BT On-Air 2000 Classic handset and charger  
BT On-Air 2000 Executive handset and charger  
BT On-Air DECT f@x plus  
BT On-Air 1800  
C
OK  
1
4
7
2
5
8
0
3
6
9
C
OK  
C
OK  
1
4
7
2
5
8
0
3
6
9
1
4
7
2
5
8
0
3
6
9
BT On-Air 1100  
C
OK  
C
OK  
1
4
7
2
5
8
0
3
6
9
1
2
3
6
9
4
7
5
8
0
C
OK  
1
4
7
2
5
8
0
3
6
9
Each handset can also be registered on up to  
four bases.  
Each additional handset you purchase must be  
registered to a base.  
Your handset supplied is pre-registered (as  
Handset 1) to its base (as Base 1).  
Note  
If the handset you are registering is not a  
BT On-Air 2000 Executive handset then please  
refer to your handset’s user guide for  
instructions on registration.  
24  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
After a few seconds the handset will be  
registered and display:  
Registering additional handsets  
If you purchase new handsets to use with your  
current BT On-Air 2100 SMS, they will not be  
pre-registered to a base station. You will need to  
do this before you can use them.  
Base 1  
Handset 2  
To register a handset to a base  
station (if you have not changed the  
System Code from 0000)  
To register a handset to a base  
station (if you have changed the  
System Code from 0000)  
Note  
Please note that when you register a  
handset in the following way any previous  
base that the handset has been registered to  
will be deleted. To prevent the deletion of  
other registered bases please register using  
the process opposite even if you have not  
changed the system code from 0000.  
At the base:-  
Press and hold down the PAGE button  
on the base until it starts to flash.  
On the handset:-  
Use the UP button to scroll to Base.  
Press the OK button to confirm.  
The display will show Register.  
Press the OK button to confirm.  
L
If you have registered your handset to more  
than one base you can prioritise which base  
you want your handset to use. For instructions  
on base station priority, see page 22.  
C
OK  
C
OK  
At the base:-  
Use the UP or DOWN button to scroll  
to Custom.  
L
M
Press and hold down the PAGE button  
on the base until it starts to flash.  
C
OK  
Press the OK button to confirm.  
On the handset:-  
Use the UP or DOWN button to scroll  
to the required base number.  
L
M
Use the UP button to scroll to Base.  
Press the OK button to confirm.  
The display will show Register.  
Press the OK button to confirm.  
L
C
OK  
C
OK  
Press the OK button to confirm.  
At this stage if you require you can edit  
the base name.  
C
OK  
C
OK  
Press the OK button to confirm.  
Use the UP or DOWN button to scroll  
to Automatic.  
L
M
CODE  
Enter the System Code using the  
keypad.  
C
OK  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
The display will show  
Searching for base.  
25  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
The display will now flash Searching  
for base.  
To de-register a handset from  
the base  
You will then see a list of the available  
handset numbers.  
Press the UP button to scroll to the  
Base menu.  
L
Use the UP or DOWN button to scroll  
to the number you require.  
L
M
C
OK  
Press the OK button to confirm.  
C
OK  
Press the OK button to confirm.  
L
M
Use the UP or DOWN button to scroll  
to Base settings.  
After a few seconds the handset will be  
registered and display:  
C
OK  
Press the OK button to confirm.  
Use the DOWN button to scroll to  
Handsets.  
M
M
Base 1  
Handset 2  
C
OK  
Press the OK button to confirm.  
Use the DOWN button to scroll to  
De-register.  
C
OK  
Press the OK button to confirm.  
Enter the System Code.  
C
OK  
C can also be pressed to return  
to idle.  
CODE  
C
OK  
Press the OK button to confirm.  
Note  
Use the UP or DOWN button to scroll  
to the handset that you want to  
de-register.  
L
M
The number you save becomes the handset’s  
name (ie. ‘Handset 1’).  
C
OK  
Press the OK button to confirm.  
This will time out and go back to idle.  
Or  
Helpline  
If you experience any difficulties using your  
BT On-Air 2100 SMS, please call the  
BT On-Air Helpline on 0870 240 4682.  
C
OK  
Press the C button until you get back  
to idle.  
The handset is now de-registered.  
Note  
When planning to use a handset with more  
than one base, we recommend that you:  
• Give a number to each base (from 1-4).  
• Number each handset (from 1-6).  
• Register your handset(s) at base 2  
(and 3 & 4 if used) using the same internal  
number as at base 1.  
26  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
General information  
Outside the 12-month guarantee period:  
Guarantee  
If your product needs repair after the guarantee  
period has ended, the repair must meet the  
approval requirements for connection to the  
telephone network. We recommend that you  
call the Helpline on 0870 240 4682 and ask for  
details of our recommended repair agents.  
Your BT On-Air 2100 SMS is guaranteed for a  
period of 12 months from the date of purchase.  
Subject to the terms listed below the guarantee  
will provide for the repair of, or at BT’s or its  
agent’s discretion the option to replace the BT  
On-Air 2100 SMS, or any component thereof,  
(other than batteries), which is identified as  
faulty or below standard, or as a result of  
inferior workmanship or materials. Products  
over 28 days old from the date of purchase may  
be replaced with a refurbished product.  
If you have to return your product  
If the Helpline are unable to remedy your  
problem they will ask you to return the product.  
Pack the base station and handset securely,  
preferably in the original packaging. All parts  
must be returned, including line cords, power  
supplies and original batteries. (Please note that  
we can not take responsibility for goods  
damaged in transit). Use the self adhesive  
Freepost label to post your product.  
The conditions of this guarantee are:  
The guarantee shall only apply to defects  
that occur within the 12 month guarantee  
period.  
If you have lost the label please call the Helpline  
for instructions.  
Proof of purchase is provided.  
The equipment is returned to BT or its  
agent as instructed.  
This guarantee does not cover any faults or  
defects caused by accidents, misuse, fair  
wear and tear, neglect, tampering with the  
equipment, or any attempt at adjustment or  
repair other than through approved agents.  
Important  
Keep proof of posting  
Make sure the Post Office give you proof  
of posting.  
This guarantee does not affect your  
statutory rights.  
Within the 12-month guarantee period:  
Technical information  
If you experience a problem with your product  
you should contact the Helpline on 0870 240  
4682. Calls are charged at national call rates.  
If the problem is not remedied, you will be  
advised to return your product to the Helpline.  
How many telephones can you have on  
the line?  
All items of telephone equipment have a Ringer  
Equivalence Number (REN) which is used to  
calculate the number of items that may be  
connected to any one telephone line.  
27  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
The BT On-Air 2100 SMS (with up to 6 handsets)  
Recall  
has a total REN of 1. Any other instrument  
provided by BT may be assumed to have a REN  
of 1 unless stated otherwise.  
A total REN of 4 is allowed per telephone line.  
(For example: if the BT On-Air 2100 SMS is  
used in conjunction with three extension  
telephones, each with a REN of 1, then the total  
REN = 4)  
To activate Recall  
This is of use when connected to  
switchboards or using BT Select  
Services. It is only available when a call  
is in progress.  
Only use approved power supply item code  
872101.  
When you need to use recall during  
a call:-  
Press the  
Press the  
button.  
Helpline  
button when R appears  
If you are experiencing difficulty, please call  
the BT On-Air Helpline on 0870 240 4682.  
above on the display.  
RTTE  
To change the network connection  
This apparatus was designed in compliance with  
European Council decision Number 98/482/EC  
relative to pan-European connection in view to  
its connection on the Public Switched  
Telephone Network (PSTN). It is in conformity  
with Standards TBR21, TBR38(*)ETSI 201 121.  
(*) Terminals integrating an analogue handset function.  
When connected to some switchboards/  
PBX’s you may encounter higher than  
normal speech levels. If this is the case  
you can alter the network setting from  
PSTN to PBX which will reduce the  
levels to normal  
If problems arise, your supplier should be  
contacted first.  
Press the UP button to select Base.  
L
M
C
OK  
Press OK.  
The EC marking attests product conformity with  
the essential requirements in compliance with  
Directives 73/23/EC for User Safety, 89/336/EC  
for Electromagnetic perturbations and 98/13/EC  
for Telecommunication network access.  
Press the DOWN button to select  
Base Settings.  
C
OK  
Press OK.  
Press the DOWN button to select  
Phone line.  
M
The manufacturer declares that the products  
have been manufactured in conformity with  
Annex III of RTTE Directive 99/05/EC.  
C
OK  
Press OK.  
The display will show Line type.  
Press OK.  
C
OK  
Switchboard compatibility  
Use the UP or DOWN button to select  
either Public for PSTN or Private for  
PBX.  
L
M
Generally this telephone may be connected to  
switchboards which support tone signalling and  
timed break recall. In the event of any difficulties  
please consult your switchboard service provider.  
C
OK  
Press OK to confirm.  
28  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Press the DOWN button to select Base  
settings.  
M
M
M
To change between tone and pulse  
dialling  
C
OK  
Press OK.  
Press the DOWN button to select  
Phone line.  
Press the UP button to select Base.  
L
M
C
OK  
C
OK  
Press the OK button to confirm.  
Press OK.  
Press the DOWN button to select Prefix.  
Press OK.  
Use the DOWN button to scroll to  
Base settings.  
C
C
OK  
OK  
C
OK  
Press the OK button to confirm.  
Press OK to select Prefix val.  
Press the DOWN button to scroll to  
Phone Line.  
M
M
Enter the switchboard external line  
access code, e.g. 9. You can enter  
codes up to 8 digits in length.  
C
OK  
Press the OK button.  
C
OK  
Press OK to store.  
The display will show Line type.  
Now you must set the number of digits  
required to make internal calls to other  
extensions on your switchboard.  
Press the DOWN button to scroll to  
Dial type.  
C
OK  
Press the OK button.  
Press the DOWN button to select  
M
Min.length.  
Use the UP or DOWN button to  
highlight either Pulse for pulse dialling  
or Frequency for tone dialling.  
L
M
C
OK  
Press OK.  
Enter the number of digits to make an  
internal call to other extensions on  
your switchboard.  
C
OK  
Press the OK button to confirm.  
C
OK  
Press OK to store.  
Switchboard external line  
access code  
Note  
When you connect your telephone to a  
For the external line access code to be dialled  
for external calls only, it is important that all  
external numbers stored in your handset  
directory contain more digits than the number  
of digits required to make an internal call to  
other extensions on your switchboard. This is  
most likely to occur when you have local  
external numbers stored in the handset  
directory without the area code. To overcome  
potential problems ensure that all numbers  
are stored complete with area code.  
switchboard, you can set the switchboard’s  
external line access code so that when you make  
an external call using the handset directory,  
redial list or preparatory dialling the code is  
automatically dialled before the number.  
To set the external line access code  
Press the UP button to select Base.  
L
C
OK  
Press OK.  
29  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
To activate and de-activate the  
external line access code  
Press the UP button to select Base.  
L
M
C
OK  
Press OK.  
Press the DOWN button to select Base  
settings.  
C
OK  
Press OK.  
Press the DOWN button to select  
Phone Line.  
M
M
M
C
C
C
OK  
OK  
OK  
Press OK.  
Press the DOWN button to select  
Prefix.  
Press OK.  
Press the DOWN button to select  
Status.  
Press OK.  
Press the  
to activate or  
de-activate. When active the will be  
shown on the display.  
30  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Wall mounting  
2
1
SCREW  
WALL PLUG  
WALL  
122 mm  
122mm  
Push the base-mount  
forward onto the rear  
of the base.  
Once slotted into the rear  
of the base, slide upwards  
to lock into position.  
1
2
If wall mounting your BT On-Air 2100 SMS, use  
this guide for position.  
Make sure that you are not drilling into any  
hidden wiring and check that the power cable  
will reach from the mains socket to the  
charger. Switch the power adaptor off at the  
mains and remove the adaptor plug from its  
socket.  
Drill two holes 25mm deep using a 3mm drill,  
122mm apart to take the wall plugs.  
Put wall plugs into the drill holes and then  
insert both screws. Leave 2-3mm between  
the head of the screw and the wall. You are  
now able to mount the base to the wall.  
Fit the base onto the two screws. If necessary,  
tighten or loosen the screws for the best fit.  
Put the handset back in the base and switch  
the power back on at the wall socket.  
31  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Index  
Note  
For instructions on SMS Text messaging, please refer to the separate Using SMS user guide.  
De-register  
Dialling mode  
Directory  
26  
29  
Additional handsets and bases  
Alarm clock  
All calls list  
24  
18  
15  
21  
22  
22  
21  
edit/delete  
dial number  
store name and number  
12  
12  
12  
10  
18  
10  
27  
11  
9
Base settings  
Base station name  
Base station priority  
Base system code  
Earpiece volume  
Economy mode  
End a call  
Guarantee  
Handsfree  
Handset fascias  
Handset settings  
Helpline  
Internal call  
Keyguard  
Battery  
charge  
8
8
8
8
9
13  
10  
low warning  
performance  
replacing  
Belt clip  
Caller display  
Call timer  
16  
2
13  
17  
17  
15  
10  
Calls  
end  
10  
11  
13  
10  
10  
15  
11  
10  
13  
Keypad beeps and tones  
Last call duration  
Make a call  
handsfree  
internal  
make  
receive  
redial  
secrecy  
timer  
transfer  
Melody  
base  
handset  
21  
16  
3
Menu structure  
Network connection – change  
On/Off  
alarm clock  
keyguard  
power  
28  
Calls list  
Cleaning  
Date – Set  
14  
6
23  
19  
17  
10  
11  
Delete  
calls list/redial list  
directory number  
Desk mounting  
15  
12  
7
secrecy  
Paging  
13  
32  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Pause – insert  
Power supply  
11  
7
Preparatory dialling  
Program buttons – change  
Pulse dialling  
Recall  
Receiving calls  
Redial list  
Registering  
REN  
10  
20  
29  
28  
10  
15  
25  
27  
27  
7
Returning your product  
Rubber feet  
Safety information  
Secrecy  
Setting up  
6
11  
7
Silent mode  
16  
12  
29  
28  
21  
27  
9
22  
20  
29  
13  
Store a name and number  
Switchboard external line access code  
Switchboard compatibility  
System Code  
Technical information  
Telephone line cord  
Time – Set  
Timer  
Tone dialling  
Transferring calls  
Volume  
base ringer  
earpiece  
21  
10  
16  
handset ringer  
Wall mounting  
Welcome screen – change  
31  
20  
33  
On-Air 2100 SMS user guide ~ Edition 3 ~ 29th July ’02 ~ 4641  
Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British Telecommunications  
plc’s respective standard conditions of contract. Nothing in this publication  
forms any part of any contract.  
Touchtoneis a registered trade mark of  
British Telecommunications plc in the UK.  
© British Telecommunications plc 2002.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
Designed by: The Art & Design Partnership Limited.  
Printed in Europe. On-Air 2100 SMS. Issue 1 (7/02)  
3

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