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BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
User Guide
BT FREESTYLE 2500
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This User Guide provides you with all
the information you need to get the
most from your phone.
Got everything?
Freestyle 2500
answering machine base
Freestyle 2500 handset
with belt clip
2 x NiMH AAA
rechargeable batteries
You must first set up your machine
before you can use it. This doesn’t
take long and is easy to do. Just
follow the simple instructions on
the next few pages.
Battery compartment cover
Mains power adaptor
Telephone line cord
In addition, if you
have purchased a BT
Freestyle 2500 with
multiple handsets you
will receive the following
for each handset:
Need help?
If you have any problems setting up or using your BT
Freestyle 2500, contact the Helpline on 0870 240 3962.
Freestyle 2500 charger
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
2 x NiMH AAA
rechargeable batteries
Battery compartment cover
Mains power adaptor
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In this guide
Getting started
Quickdial directory . . . . . . . . . . . . . . .19
Store a number . . . . . . . . . . . . . . . . .19
Dial/view a number . . . . . . . . . . . . . .19
Edit/delete a number . . . . . . . . . . . . .20
Delete all Quickdial entries . . . . . . . .20
Location . . . . . . . . . . . . . . . . . . . . . .6
Setting up . . . . . . . . . . . . . . . . . . . .6
Set the day and time . . . . . . . . . . . . .7
Check day/time . . . . . . . . . . . . . . . . .8
Default settings for your
BT Freestyle 2500 . . . . . . . . . . . . . . .9
Handset settings
Ringer melody . . . . . . . . . . . . . . . . .21
Ringer volume . . . . . . . . . . . . . . . . .21
Handset ringer off/on . . . . . . . . . . . .21
Base ringer off/on . . . . . . . . . . . . . . .22
Keypad lock . . . . . . . . . . . . . . . . . . .22
Restore default settings . . . . . . . . . . .23
Default handset settings . . . . . . . . . . .23
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . .10
Handset display icons . . . . . . . . . . . . .11
Base/Answering machine . . . . . . . . . .12
Navigating the menus . . . . . . . . . . . .13
Menu map . . . . . . . . . . . . . . . . . . . . .14
Using the phone
Caller Display
Make a call . . . . . . . . . . . . . . . . . . . .15
Preparatory dialling . . . . . . . . . . . . . .15
End a call . . . . . . . . . . . . . . . . . . . . .15
Receiving calls . . . . . . . . . . . . . . . . .15
Earpiece volume . . . . . . . . . . . . . . . .15
Handsfree . . . . . . . . . . . . . . . . . . . . .16
Secrecy . . . . . . . . . . . . . . . . . . . . . .17
Redial . . . . . . . . . . . . . . . . . . . . . . . .17
Page the handset(s) . . . . . . . . . . . . . .18
Internal calls . . . . . . . . . . . . . . . . . . .18
Transferring calls . . . . . . . . . . . . . . . .18
Caller Display . . . . . . . . . . . . . . . . . .24
Using the Calls list . . . . . . . . . . . . . . .24
View/dial a number . . . . . . . . . . . . . .25
Delete a number . . . . . . . . . . . . . . . .25
Delete the entire Calls list . . . . . . . . .25
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In this guide
5
Answering machine
Additional handsets
Switch on/off . . . . . . . . . . . . . . . . . .26
Loudspeaker volume . . . . . . . . . . . . .27
Outgoing messages . . . . . . . . . . . . . .28
Answer and Record . . . . . . . . . . . . . .28
Answer Only . . . . . . . . . . . . . . . . . . .28
Select answer mode . . . . . . . . . . . . .29
Record your own outgoing message . .29
Play/check outgoing message . . . . . . .30
Reinstate pre-recorded outgoing
Registering a BT Freestyle 2500
handset . . . . . . . . . . . . . . . . . . . . . . .38
Registering another GAP
compatible handset . . . . . . . . . . . . . .39
De-registering a handset . . . . . . . . . .39
Help
Replacing the handset batteries . . . . .40
messages . . . . . . . . . . . . . . . . . . . . .30
Memory full . . . . . . . . . . . . . . . . . . .30
Answer delay . . . . . . . . . . . . . . . . . .31
Check answer delay setting . . . . . . . .31
Working with a fax machine . . . . . . . .32
Audible message alert . . . . . . . . . . . .32
Playing your messages . . . . . . . . . . . .33
Delete individual messages . . . . . . . .33
Delete all old messages . . . . . . . . . . .34
Call screening . . . . . . . . . . . . . . . . . .34
Record a memo . . . . . . . . . . . . . . . . .35
General information
Safety . . . . . . . . . . . . . . . . . . . . . . .43
Guarantee . . . . . . . . . . . . . . . . . . . .46
Technical information
How many telephones can you have? . .48
R&TTE . . . . . . . . . . . . . . . . . . . . . . .48
Declaration of conformance . . . . . . . .49
Connecting to a switchboard . . . . . . .49
Switchboard external line access code .49
Insert a pause . . . . . . . . . . . . . . . . . .50
Recall(R) . . . . . . . . . . . . . . . . . . . . . .50
Dialling mode . . . . . . . . . . . . . . . . . .51
Remote access
To change the security code . . . . . . . .36
Switch answering machine on . . . . . . .36
Check for messages . . . . . . . . . . . . . .37
Message playback . . . . . . . . . . . . . . .37
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6
Getting started
WARNING
Location
Do not place your BT Freestyle
2500 in the bathroom or other
humid areas.
You need to place your BT Freestyle 2500 within 2
metres of a mains power and telephone socket so that
the cables will reach.
Handset range
The handset reception range from
the base is up to 300m outdoors
and up to 50m indoors. Thick stone
walls can severely affect the range.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.
Your BT Freestyle 2500 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.
Signal strength
The
symbol on your handset
screen indicates when you are in
range. When you are out of range,
it flashes and the screen displays
OUT OF RANGE.
Setting up
1. Plug the mains power cable into the base.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged
into the mains power at all times.
Which socket?
Power socket
Telephone line socket
The green Power/In use light comes on and the
answering machine is switched On.
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Getting started
7
The red Charging light stays on
even when the batteries are full
charged.
2. Insert the 2 x AAA NiMH batteries supplied into the
handset. Slide the battery compartment cover into place.
Talk/Standby time
Under ideal conditions, fully
charged handset batteries should
give about 10 hours talktime or
100 hours standby on a single
charge.
Battery low warning
If the
symbol is flashing, you
3. Charge the handset for at least 16 hours by placing the
will need to recharge your handset
before using it.
handset on the base. The red Charging light comes on.
Battery performance
The handset is pre-registered to the base as HS 1.
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).
New NiMH batteries do not reach
full capacity until they have been in
normal use for several days
This is shown on the display. When the handset is fully
charged the display shows the
symbol.
4. After 16 hours, plug the telephone line cord into your
BT Freestyle 2500 base and the telephone wall socket.
Running the batteries right down
at least once a week will help them
last as long as possible.
Set the day and time
Your BT Freestyle 2500 answering machine automatically
adds the day and time to all messages and memos
recorded. The default setting is Saturday 12:01pm.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time of
the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT
Freestyle Helpline 0870 240 3962.
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Getting started
Time/Set
1. Press and hold
until you hear “Please set day and
time” and the current setting on the message counter
flashes.
ᮤ
ᮤ
2. Press
or
to hear and select the day then press
Time/Set
to confirm.
You can scroll through the settings by holding down the
ᮤ
button.
1
= Monday,
7
= Sunday.
ᮤ
ᮤ
3. Press
or
to hear and select the hour then press
Time/Set
to confirm.
ᮤ
ᮤ
4. Press
press
or
to hear and select the minute then
Time/Set
to confirm.
The day and time setting is announced in full.
Check day/time
Time/Set
1. Press and release
. The current day and time are
announced.
Your BT Freestyle 2500 is now ready for use and the
answering machine is switched ON.
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Getting started
9
Default settings for your
BT Freestyle 2500
Voice prompts
While operating your BT Freestyle
2500 from time to time you will
hear useful voice prompts.
Feature
Setting
Day/Time
Answer Delay
Saturday 12:01pm
Your answering machine
will answer after 6 rings.
Audible Message Alert Tone OFF
Outgoing message
Answer and Record “Hello,
your call cannot be take at
the moment so please leave
your message after the
tone”.
Answer Mode
ON
ON
ON
Base loudspeaker volume
Base ringer
Helpline
If you have any difficulties setting
up your BT Freestyle 2500, please
call the BT Freestyle Helpline on
0870 240 3962.
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Getting to know your phone
Handset buttons
Quickdial
Used to store and dial up to 10
numbers, page 19.
Clr
Used to delete digits, page 15
and to switch Secrecy on and off,
page 17.
Redial
Used to redial one of the last 10
numbers called, page 17.
Calls
Opens the Calls list, page 25.
Quick
dial
R/Intercom
Used when connected to a
switchboard/PBX page 50, and
with some BT Calling Features.
Press and hold to make
internal calls with another
BT Freestyle 2500
Prog/Handsfree
Press to activate handsfree
(loudspeaker) mode, page 16.
Press and hold to set
menu options.
Clr.
Prog
d
R
#/Lock
1
4
7
3
6
9
2
5
8
0
handset, page 18.
Press and hold to lock/unlock the
keypad, page 22.
Talk
Press to make, receive and end
phone calls, page 15.
✱/Bell
Press and hold to switch the ringer
on/off, page 21.
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Getting to know your phone
11
Handset display icons – These are the symbols you will see on your handset’s screen.
Steady
Flashing
Steady
Flashing
In range
Out of range
Incoming call
Missed call(s)
Battery empty
Battery half full
Battery full
Handset in use
Secrecy
Battery low
Ring volume off
Keypad lock on
Directs you back in
the calls list
Making internal call
or transferring
external call
Directs you forwards in
the calls list
*
For these features to work you must subscribe to your Network Provider’s Caller Display services.
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Getting to know your phone
Base/Answering machine
Pin set
Select
Select the Answer Mode,
page 29.
Page
Time/set
Charging light
Set a security code
for remote access,
page 36.
Page the handset,
page 18. Or use to
register additional
handsets to the
BT Freestyle
Press to hear the
current date/time.
Press and hold to
set new date/time,
page 7.
OGM
Record your own outgoing
messages, page 29.
2500 base.
Ans On/Off/Stop
Switch the answering
machine on/off, page 26.
Stops messages being
played, page 33.
Press and hold to switch
the base ringer off or on
again.
</Message alert
Skip backward
through your
messages, page 33.
Press and hold to
turn on/off the
audible alert when
you have new
In-use light
Messages
messages, page 32.
+
Vol.
Ans On/Off light
BT Freestyle 2500
Play
>/Answer Delay
Skip forward
through your
Pause
Vol
Adjust the base
loudspeaker volume.
messages, page 33.
Press and hold to
adjust the number
of rings before your
answering machine
takes a call, page 31.
Message counter/Display
Delete
Deletes messages,
page 33.
Play/Pause
Press to play back
messages, press again to
pause, page 33.
Press and hold to record a
memo message, page 35.
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Getting to know your phone
13
Navigating the menus
Your BT Freestyle 2500 handset features an easy to
use menu system. Have a look at the menu map on the
next page.
When the handset is switched on and in standby:
Prog
1. Press and hold
to open the main menu and select the
Quick
dial
function you want by pressing
button.
-
or the
,
or
0
9
For example, to change the ringer melody:
Prog
1. Press and hold
, a
P
appears in the handset display,
then
. Now select the melody by pressing
-
.
5
1
9
Prog
2. Press press
to confirm.
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14
Getting to know your phone
Menu map
Prog
Press and hold until display shows P
Prog
Prog
Quickdial
Calls
Delete Quickdial numbers
0
Delete calls list
Earpiece Volume (1 – 5)
Ringer Melody (1 – 9)
4
5
6
7
Prog
Prog
Ringer Volume (1 – 5)
Prog
Prog
Select tone or pulse (use R button)
Restore default settings (PIN 0000)
Recall Setting
9
Prog
R
Quick
dial
Quick
dial
Prog
Enter Quickdial no. to store
Enter mem. location (0 – 9)
Calls list
Dial
Dial
Delete
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Using the phone
15
Make a call
1. Press
. The display shows the call timer, e.g. 00:30.
Call timer
Your handset automatically
displays the duration of every
external call.
Enter the telephone number and the number is dialled.
Preparatory dialling
1. Enter the number first then press
to dial.
Clr.
Press
digit.
to delete an incorrect
End a call
1. Press
or place the handset back on the base.
Receiving calls
When the telephone rings the
1. Press or lift the handset from the base.
If you have subscribed to a Caller
Display service, your caller’s
number will also be shown. If the
number is withheld the display
shows - - - - - . See page 24 for
more information.
icon will flash.
Earpiece volume
There are volume 5 levels to choose from, 1 for low
volume, 5 for high volume.
The earpiece volume can only be
changed when you are on a call.
Prog
1. Press and hold
, then press 4 .
5
2. Press 1 -
to select the volume you want.
If you don’t press Prog, then after
a few seconds the volume indicator
will disappear from the display and
the new setting will be
Prog
3. Press
to confirm.
automatically saved.
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Using the phone
Range Indicator
Handsfree
The
icon on the display
indicates when you are in range of
the base. If the symbol flashes and
you hear a warning beep, you are
out of range and will need to move
closer to the base.
Handsfree lets you talk to your caller without holding
the handset. It also enables other people in the room
to listen to your conversation over the loudspeaker.
Make a call in handsfree
Prog
Prog
During a call press
to toggle
1. Dial the number then press
2. Press to end the call.
.
between Handsfree and the
handset.
Answer a call in handsfree
When the phone rings:
Prog
1. Press
and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
Prog
1. Press
2. Press
. The call is transferred to the loudspeaker.
to end the call.
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Using the phone
17
Secrecy
During a call, you can talk to someone nearby without
your caller hearing.
Clr.
1. Press
. The display shows
and your caller cannot
hear you.
Clr.
2. Press
again to return to your caller.
Redial
You can redial any of the last 10 numbers called.
1. Press repeatedly to display any of the last 10
numbers dialled.
2. Press to dial the number displayed.
To delete numbers from the redial list
1. When the number you want to delete is displayed, press
Clr.
and hold
until you hear a beep.
The next number in the list is displayed.
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18
Using the phone
Paging calls cannot be answered
by a handset.
Page the handset(s)
You can alert handset users that they are wanted or
locate a missing handset.
Stopping paging at the handset
stops that handset only.
1. Press Page on the base. The handset(s) ring.
2. Press Page on the base or any button on the handset
to stop ringing.
Internal calls
If you purchased the BT Freestyle 2500 Twin, you can
make internal calls between handsets.
R
1. Press and hold
until the display shows HS and INT.
Enter the number of the handset you want to call. The
other handset will ring.
2. Press
to end the call.
Transferring calls
If using the BT Freestyle 2500 Twin, you can transfer an
external call to the other handset.
R
1. During an external call, press and hold
until the
display shows HS and INT. Enter the number of the
handset you want to call. The other handset will ring.
2. When it answers, press
to transfer the call.
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Using the phone
19
Quickdial directory
You can store up to 10 numbers in the directory of
each of your Freestyle 2500 handsets for quick and
easy dialling. Numbers can be up to 18 digits long.
Store a number
then Quick . Enter the telephone
Prog
1. Press and hold
dial
number you want to store.
Quick
dial
2. Press
then the Quickdial location ( 0 –
)
9
Clr.
Press
digit.
to delete an incorrect
you want to store the number in.
If the number you store has more
Prog
3. Press
to confirm.
—
than 9 digits, the display shows —.
—
Dial/view a number
Quick
dial
1. Press
to open the directory.
2. Enter a Quickdial location 0 –
using the keypad.
9
3. Press
Or
to dial a displayed number.
Clr.
Press
to return to standby.
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20
Using the phone
Edit/delete a number
Quick
dial
1. Press
then the location ( 0 –
) of the number
9
you want to edit or delete.
Quick
dial
2. Press and hold
for 3 seconds.
3. You can now move the cursor using the
and
Clr.
buttons, delete digits using the
button and insert
digits using the keypad. To delete the whole number,
Clr.
press and hold
.
Quick
dial
4. Press
to confirm.
Delete all Quickdial entries
Quick
dial
Prog
0
If you have purchased a BT
Freestyle 2500 Twin, entries are
only deleted on the handset you
are using.
1. Press and hold
, then
then
.
Prog
2. Press
to confirm. All numbers in the Quickdial
directory are deleted.
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Handset settings
21
Ringer melody
There are 9 different ringer melodies to choose from.
Prog
1. Press and hold
then
. The current melody
5
is played.
2. Press
3. Press
–
to select your preferred melody.
1
9
Prog
to confirm.
Ringer volume
There are 5 different ringer volumes to choose from.
Prog
1. Press and hold
then
. The current ring volume
6
is played.
2. Press
3. Press
–
to select your preferred volume.
5
1
Prog
to confirm.
Handset ringer off/on
1. Press and hold
. The display shows
denoting that
the ringer is now off.
2. Press and hold
again to switch the ringer back on.
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22
Handset settings
Base ringer off/on
Ans.
On/Off
1. Press and hold
for 10 seconds to switch the base
ringer off or on again.
The default setting is ON.
Keypad lock
You can still answer incoming calls
You can lock the handset keypad to prevent accidental
button presses.
by pressing
is locked.
when the keypad
1. Press and hold
. The display shows
. The keypad
buttons are now locked.
2. Press and hold again to unlock the keypad.
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Handset settings
23
Restore default settings
This will return your handset to its original settings.
Prog
1. Press and hold
then 9 .
2. Enter the system PIN number.
Prog
3. Press
to confirm.
Default handset settings
Earpiece volume
Handset ringer volume
Handset melody
Keypad lock
3
5
8
Off
Redial memory
Quickdial directory
Calls list
Empty
Empty
Empty
100 ms
Recall
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24
Caller Display
Caller Display
IMPORTANT
If you subscribe to Caller Display, you can see your
caller’s number (provided it is not withheld) on your
handset display before you answer the call.
To use Caller Display you must first
subscribe to your network
provider’s Caller Display service.
A quarterly fee is payable.
If the caller has withheld their number the display
For more information on BT
Calling Features, call BT free on
0800 800 150.
shows the handset number (e.g. HS-1).
Using the Calls list
When a call is not answered or is picked up by the
answering machine, your caller’s telephone number will
be stored in the Calls list. The Calls list holds up to 20
missed calls. Missed calls are indicated by the
the display.
icon in
When the Calls list is full, the oldest call will be replaced
by a new call, the most recent call will always be at the
top of the list. If a caller rings again their number will
move to the top of the list.
Ring Back calls will display the number you dialled to
request the Ring Back service.
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Caller Display
25
View/dial a number
1. Press
2. Keep pressing
date and time it was received.
3. Press to scroll back through the earlier calls in the list.
. The most recent missed call is displayed.
to toggle between the number and the
4. When the number you want is displayed, press
dial it.
to
Delete a number
1. When the number you want to delete is in the display,
Clr.
press and hold
to delete the number.
Clr.
2. Press
again to return to standby.
Delete the entire Calls list
Prog
0
1. Press and hold
, then
then
.
If you have purchased a Freestyle
2500 Twin, Trio or Quad, the Calls
list will be deleted on all handsets.
Prog
2. Press
to confirm. All numbers stored in the Calls list
are deleted.
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Answering machine
Your BT Freestyle 2500 can digitally record up to 10
minutes of messages. Each message can be up to a
maximum of 3 minutes long. You can also record memos
for other users of your phone.
You can operate your BT Freestyle 2500 from:
the base
remotely from any external Touchtone™ telephone.
Your BT Freestyle 2500 comes with two pre-recorded
outgoing messages, one for Answer and Record mode
and one for Answer Only mode. You can also record your
own outgoing message.
If you have not already set the
day and time, you will need to do
this so that you will know when
each message was received, see
page 7.
Your BT Freestyle 2500 gives clear voice prompts to help
you when using the answering machine.
Switch on/off
When first connected to the mains, your BT Freestyle
2500 is set to ON and Answer and Record.
Ans.
On/Off
1. Press
. The machine confirms by announcing
“Answer on “ or “Answer off”.
When On, the message counter is also displayed.
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27
Loudspeaker volume
You can adjust the loudspeaker
volume in Standby mode to set the
call screening volume and during
message playback to set the
playback volume.
Adjust volume for call screening
The volume ranges from 0 – 7 where 0 = Off, 7 =
Maximum.
1. When the base is idle, press
shows the current setting.
or
, the display
–
+
The base ringer can be switched
on and off by pressing and holding
Ans.
On/Off
for 10 seconds.
Adjust volume for message playback
Volume for playback is adjustable in 7 steps. It is
independent from Call screening but it is linked to the
voice prompt volume.
1. During message playback, press
reach the required level.
or
, until you
–
+
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Answering machine
Outgoing messages
This is the message your caller hears when the answering
machine picks up their call. Your BT Freestyle 2500
comes with two pre-recorded outgoing messages to
choose from. You can also record your own outgoing
messages.
Answer and Record
This allows your caller to leave a message for you.
The pre-recorded message is “Hello, your call cannot be
taken at the moment, so please leave your message after
the tone.”
Answer Only
This does not allow your caller to leave a message.
The pre-recorded message is “Hello, your call cannot be
taken at the moment, and you cannot leave a message, so
please call later.”
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29
Select answer mode
Select
1. Press
. The current answer mode is announced, for
example “Answer and Record”.
Select
2. Press and hold
to change the mode, for example
to Answer Only.
When Answer and Record is set and the answering
machine is switched on, the display shows the message
counter, e.g. 03.
When Answer Only is set, the display switches between
Ao and the number of messages stored.
Record your own outgoing message
Your message can be up to 1 minute long. It replaces the
pre-recorded outgoing message, but you can reinstate
this later if you wish.
Select
1. Press
to set either Answer & Record or Answer
Only mode.
OGM
2. Press and hold
. Speak your message clearly after
the tone.
OGM
3. To end recording, release
back for checking.
. Your message is played
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Answering machine
Play/check outgoing message
OGM
1. Press
. Your current outgoing message is played.
Reinstate pre-recorded outgoing messages
This means deleting your own recorded outgoing message.
OGM
1. Press
to play the current Answer and Record or
Answer Only outgoing message.
Del
2. During playback, press
. The message stops and the
pre-recorded outgoing message is played in its place.
Memory full
If the memory becomes full when a caller is leaving a
message the machine announces “Memory full, thank you
for calling” and hangs up.
When the memory is full, your answering machine will
automatically switch to Answer Only mode. You must
delete messages to allow for more messages to be
recorded, see page 33.
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31
Answer delay
Answer delay sets the number of times your BT Freestyle
2500 will ring before the answering machine picks up
your call. The default setting is 6 rings. You can change
this setting to 2-9 rings or to time saver mode.
Time Saver
Time Saver can save you the cost
of a call when you want to ring in to
find out if you have new messages.
If your answering machine answers
after 2 rings, you have new
messages. If you have no new
At the base:
messages it will answer after 6 rings.
So if you hear a third ring, you can
hang up before you are connected,
saving you the cost of a call.
ᮤ
1. Press and hold
until the current setting is
announced (setting flashes), then release.
ᮤ
2. Press
to scroll through the settings, which are
announced with each press.
When you hear and see on the message counter the
ᮤ
setting you want, release
again as confirmation.
. The setting is announced
Check answer delay setting
ᮤ
1. Press and release
, the current setting is announced
and displayed.
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Answering machine
Working with a fax machine
If your BT Freestyle 2500 is connected to a fax machine,
make sure your BT Freestyle 2500 is set to answer the
call before your fax machine (the answer delay on BT
Freestyle 2500 – 2, 3 or 4 rings is recommended – must
be less than the answer delay on the fax). You may need
to adjust the answer delay setting on both your
answering machine and your fax machine.
The fax machine must be configured to work with an
answering machine (check fax machine user guide). It will
detect a fax call after it has been answered and take the
call off the BT Freestyle 2500.
Audible message alert
When this feature is switched On, your BT Freestyle
2500 will beep regularly to indicate new messages.
ᮤ
1. Press and release
, the current setting is announced
and displayed.
To switch audible message alert on/off
ᮤ
1. Press and hold the
button. The new setting is
announced.
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33
Message playback
Playing messages
Play
1. Press
. The machine announces “You have (n) new
If you need to adjust the base
volume, see page 27.
messages and (m) old messages”. Your messages are
played, starting with the new messages and then the old.
Playback always starts with the first received message.
During playback, you can choose any of the following options:
Stop
Press
Press
at any time to stop playback.
Play
to pause playback, press again to resume
playback.
ᮤ
Press
to skip to the next message.
ᮤ
Press
to replay the current message. Press again to
go to the start of the previous message.
Delete individual messages
Del
1. Press the red
button during playback.
The machine announces, “Message deleted”.
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34
Answering machine
Delete all old messages
Del
When the machine is idle, press and hold the red
button. The machine announces “All old messages
deleted, you have (n) new messages” and then beeps.
Call screening
You can listen in while your answering machine takes
a call. This lets you identify the caller before deciding
whether to take the call yourself. You can adjust the call
screening speaker volume in idle or during call screening
using the
or
buttons. Adjusting the Call
–
+
screening volume will not affect the message playback
volume.
To turn call screening off, set the volume to 0.
When the answering machine takes a call, if you decide to
take the call yourself:
1. Press
or lift the handset from the base. Recording
stops automatically and you can speak to your caller.
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35
Record a memo
You can record a memo message for other users of the
answering machine. Memos are stored and played back
just as messages.
Play
1. Press and hold
and speak your message clearly
after the tone.
Play
2. Release
to end recording. The message counter
goes up by 1.
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36
Remote access
You can operate your answering machine remotely from
any Touchtone™ phone by calling your BT Freestyle 2500
and entering a 3-digit security code.
Keep a note of your remote access
code by writing it in the space
provided on page 46.
The pre-set code is 321. You can change this for added security.
To change the security code
PIN Set
1. Press and hold
. The first digit of your current security
code is announced and will flash on the message counter.
ᮤ
ᮤ
PIN Set
2. Use
or
to change the digit then press
to
confirm. The new digit is announced.
3. You will be prompted to change digit 2 and 3. Follow the
procedure above for all 3 digits of your security code.
4. The new security code is announced once the change has
been completed.
Switch answering machine on
Time saver
If you have set the answer delay to
Time Saver, your answering
machine will answer after 2 rings if
you have new messages. If you do
not have new messages it will
answer after 6 rings. This enables
you to hang up if you hear more
than 2 rings before you are
If you forget to switch on your answering machine, you
can do it from another phone.
1. Dial your phone number and after 20 rings your
answering machine will switch on.
connected, saving you the cost of
a call. See Answer delay, page 31.
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Remote access
37
Check for messages
1. Dial your phone number. When you hear your outgoing
If you enter your security code
incorrectly, after the second
attempt, your BT Freestyle 2500
will announce: “Thank you for
calling” and will hang up.
message, press
. You will hear “Please enter your
security code”.
2. Enter your 3-digit code.
Your machine announces, “You have (n) new messages
and (m) old messages, to hear main menu, press 1”. Press
1 to hear a list of the available commands.
Message playback
When you have accessed your answering machine, you
can operate it using the keypad numbers on the phone
you are using.
If you do not press any button for
8 seconds, your BT Freestyle 2500
announces “Thank you for calling”
and then hangs up.
The commands are:
2
3
4
5
6
8
9
0
1
Play all messages
Play new messages
Skip back during messages
Delete during messages
Skip forward during messages
Play outgoing message
Record a new outgoing message
Set Answer On or Off
To hear main menu
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Additional handsets
Registering new handsets
You can register up to 5 handsets to your BT Freestyle
2500 base.
If you have purchased a Twin, Trio or Quad the
handsets in these packs are pre-registered to the
main base.
However, if you purchase additional BT Freestyle 2500
handsets separately you will need to register them to the
base first for them to work.
Registering a BT Freestyle 2500 handset
Page
1. Press and hold the
button on the base for about
10 seconds until the In Use light starts flashing.
2. On the handset to be registered, press and hold the
and
together until display shows 65-.
3. Enter the base number. If this is a new handset then the
base number is 1, the display shows 65-1 then PIN.
0
0
0
0
4. Enter
and registration starts. When the
handset beeps and returns to standby registration is
complete.
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Additional handsets
39
Registering another GAP compatible handset
Page
1. Press and hold the
button on the base for about
10 seconds until the In Use light starts flashing.
2. Set the handset to be registered into registration mode
(see user guide for that handset). When it asks for a PIN,
0
0
0
0
enter
.
3. When the handset beeps and returns to standby
registration is complete.
De-registering a handset
You can de-register handsets using only BT Freestyle
2500 handsets that are registered to that base (you can’t
use other GAP compatible handset to de-register a
handset).
1. On the BT Freestyle 2500 handset, press and hold the
Clr.
and
buttons together until the handset beeps
and displays PIN.
0
0
0
0
2. Enter
. The display shows PIN0000 and HS-.
3. Enter the number of the handset you want to de-register,
for example, 3 . The display shows PIN0000 and HS-3.
The handset beeps when de-registration is complete.
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Help
New batteries should be
rechargeable: Nickel Metal Hydride
(NiMH), size AAA, capacity
600mAh.
Replacing the handset batteries
After a time, you may find that the handset batteries are
running out of charge more quickly. This is a standard
sign of wear and the batteries will need replacing.
Spare rechargeable batteries are
available from the BT Freestyle
Helpline 0870 240 3962.
1. Slide the battery compartment cover off. Take out the
old batteries and replace with new ones.
WARNING
Do not immerse batteries in water
or throw them into a fire, or
dispose of them with ordinary
domestic refuse.
BT accepts no responsibility for
damage caused to your BT
Freestyle 2500 by using any other
types of batteries.
No display appears
Customer Helpline
If you experience any difficulties
please call the BT Freestyle Helpline
on 0870 240 3962 or email
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries.
No dial tone
Is the telephone cord of the base plugged into the phone
socket?
Check that the base station is connected to the mains
power and switched on.
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Help
41
You cannot link up with the base station
Is the
icon shown in the top left hand corner of the
display? If so, you may be out of range and need to
move closer to the base.
Check that the mains power cable is connected at the
base and switched on.
Handset does not ring
The ringer volume may be switched off, see page 21.
Check that the base is plugged into the phone socket
and mains power and switched on.
Buzzing noise on my radio, TV, computer or
hearing aid
Sometimes your BT Freestyle 2500 can interfere with
other electrical equipment if it is placed too close. It is
recommended that you place your Freestyle 2500 at
least one metre away from such appliances to avoid any
risk of interference.
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42
Help
Calls do not get through to a connected fax machine
Check that the number of rings before answering is 2, 3
or 4, see Answer delay page 31 and that your outgoing
message is kept short.
Check that the sending machine is transmitting fax
tones. Older machines may not do this.
If you are still having problems, try shortening the silence
detection time on your fax machine/fax modem. See your
fax user guide for details.
Fax machine interrupts callers trying to leave
messages on the answering machine
The fax may be detecting periods of silence during the
incoming message and switching to fax reception mode.
Try increasing the silence detection time on your fax
machine/fax modem or switch it off completely.
See your fax user guide for details.
BT accessories and
replacement items
For a full range of accessories and
replacement items for BT products
please call 0870 240 5522, or visit:
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General information
43
Safety
This equipment is not designed for
making emergency telephone call
when the power fails. Alternative
arrangements should be made for
access to emergency services.
General
Only use the power supply included with the product.
Using an unauthorised power supply will invalidate your
guarantee and may damage the telephone. The item
number for the power supply used with the base is
024322.
This product is intended for
connection to analogue public
switched telephone networks and
private switchboards in the United
Kingdom.
The item number for the power supply used with the
charger is 009294 (only applicable when you have
purchased the BT Freestyle 2500 Twin, Trio or Quad).
Use only the approved rechargeable batteries supplied.
Spare rechargeable batteries are available from the BT
Freestyle Helpline on 0870 240 3962.
Do not open the handset (except to replace the handset
batteries) or the base. This could expose you to high
voltages or other risks. Contact the Helpline for all
repairs.
Radio signal transmitted between the handset and base
may cause interference to hearing aids.
It is recommended that advice from a qualified expert be
sought before using this product in the vicinity of
emergency/intensive care medical equipment.
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General information
It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of interference.
Never dispose of batteries in a fire. There is a serious risk
of explosion and/or the release of highly toxic chemicals.
Cleaning
Clean the handset and base with a damp (not wet) cloth,
or an anti-static wipe. Never use household polish as this
will damage the product. Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being
recharged or during prolonged periods of use. This is
normal. However, we recommend that to avoid damage
you do not place the product on antique/veneered wood.
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General information
45
Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
the free flow of air over its surface.
Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as
bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord from the
base for the duration of the storm.
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General information
For your records
Guarantee
Your BT Freestyle 2500 is guaranteed for a period of 12
months from the date of purchase.
Date of purchase:
Place of purchase:
Serial number:
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Freestyle 2500 or
any component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship of materials. Products over 28 days
old from the date of purchase may be replaced with a
refurbished or repaired product.
For guarantee purposes proof of
purchase is required so please
keep your receipt.
The conditions of this guarantee are:
Enter your BT Freestyle 2500
Remote Access security code here:
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
Proof of purchase is required.
[
/
/
]
The equipment is returned to BT or its agent as
instructed.
(see page 36 for more information)
This guarantee does not cover any faults or defects caused
by accidents, misuse, fair wear and tear, neglect,
tampering with the equipment, or any attempt at
adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
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General information
47
Within the 12 month guarantee period:
If you experience difficulty using the product, prior
to returning it, please read the Help section beginning
on page 40, or contact the BT Freestyle Helpline on
0870 240 3962, 9am to 5.30pm Monday to Friday.
In the unlikely event of a defect occurring, please follow
the Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period
has ended, the repair must meet the approval
requirements for connection to the telephone network.
We recommend that you contact BT’s approved repair
agent, TecLogic on 01672 564444 or a local qualified
repairer.
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Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
other telephone line. Your BT Freestyle 2500 has a REN
of 1. A total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephone may not ring.
With different telephone types there is not guarantee of
ringing, even when the REN is less than 4.
Only use approved power supply, item code 024322
for base station or 009294 for charger (only applicable
if you have purchased the BT Freestyle 2500 Twin, Trio
or Quad).
Only use approved AAA NiMH rechargeable batteries.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC.
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Technical information
49
Declaration of Conformance
Hereby, Vtech declares that this BT Freestyle 2500 is in
compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
For a copy of the Declaration of Conformity, please
contact the BT Helpline on 0870 240 3962.
Connecting to a switchboard
This product is intended for use within the UK for
connection to public telephone network and compatible
switchboards, which support tone dialling and timed
break recall. If in doubt please consult your switchboard
provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in
order to get an outside line. So that the switchboard has
time to pick up an outside line, you may also need to
add a Pause after the access code.
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Technical information
Insert a Pause
0
1. When storing a number, press and hold
until
P
appears in the display.
Recall (R)
R
is used when connected to certain switchboards/PBXs
and some BT Calling Features, or those services available
via your network provider.
The default recall setting is option S ( 100ms) which is
the standard setting for the Public Telephone Network
and most switchboards/PBXs. Normally, you will not
need to change this setting. However, some
switchboards/PBXs may require a longer recall, in which
case option L (280ms) should be selected.
Prog
R
1. Press and hold
then
to display the current
settings (S).
R
2. Press
to toggle between the two available
options, S and L.
Prog
3. Press
to confirm your selection.
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Technical information
51
Dialling mode
The answering machine is free
standing only.
Your BT Freestlye 2500 is pre-set to tone dialling.
You can switch to pulse dialling which may be necessary
if you are using your BT Freestyle 2500 with an older
style switchboard.
Prog
1. Press and hold
then 7 . The display shows the
current setting
T
(Tone mode) or
P
(Pulse mode).
R
2. Press
to toggle between
T
and
P
to display the mode
you want.
Prog
3. Press
to confirm.
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Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freestyle 2500 (12/03) 5
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
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