BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
User Guide
BT FREELANCE XA 2000
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Please open this page for an ‘at a glance’
guide to your BT Freelance XA 2000
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
At a glance
Volume buttons
Red light
Handset
Use to adjust the
To indicate that
the phone is ringing or
in use.
handset earpiece speech
volume (see page 15)
and handset and base
ringer volume, see pages
21 and 24.
Liquid Crystal
Display
Also used to access the
redial and calls list and
scroll through the
directory, menu options,
redial and calls list.
Display shows you
incoming caller’s
details, the name
and/ or number you
have dialled, and the
status of the handset.
Secrecy button
Handsfree button
During a call press to
mute the call so your
caller cannot hear
you talk to someone
close by, see page 17.
Use to answer calls
or make a call using
the handsfree mode,
see page 16.
n
Also used as a delete,
edit and exit button.
Menu button
Use to access and
select the options in
the menu, see pages 4-5.
Talk button
Use to make, receive
and end calls, see pages
14-15.
Phonebook button
ᮤ
Use to access the 50
names and numbers
stored in the phonebook,
see page 18.
ᮣ
Keypad
Recall/Power button
Internal button
For use with a
R
switchboard/ PBX and BT
Calling Features, see page 38.
To make internal calls
between handsets
registered to the base,
see page 33.
Also used to switch
off the handset, see page 14.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Quick Guide
Information for the handset settings
Function
Key combination
*
Answer a call/End a call
Make a call
Redial a number
Store a number in the
memory
enter the name
telephone number
enter the
Dial a number in the memory
Adjust the earpiece volume
During a call, press the
during a
call until the required level is reached.
Secrecy on/off
During a call, press
to switch off.
to switch on and again
Transfer call to another handset
Three way conversation
Access to redial list
enter handset number
enter handset number
– keep pressing to scroll.
Access to calls list
– keep pressing to scroll.
HANDSET
Set handset ringer volume
to select volume
BASEVOL
RINGVOL
SETUP
Set base unit ringer volume
to select volume
Important
*If the handset is sitting in the base when a call comes in, you can pick it up
and answer it automatically without pressing the button.
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Menu Structure
Phonebook
Add
Delete
Modifiy
Setup
Base Vol
Volume 1.....5
Volume Off
Melody 1.....5
Base 1.....4
Auto
Base Mel
Sel Base
Del H/S
PIN?
Handset 1.....5
New PIN
PIN Code
PIN?
Retype
Priority
On
Off
Select
Base
Handset 1.....5
Dial Mode
Recall
Tone
Pulse
Recall 1
Recall 2
PABX
PBX1
PBX2
Pause
PIN?
PIN?
3 Sec
5 Sec
Default
PIN?
Cont......
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Handset
Beep
Keytone
On or Off
On or Off
On or Off
Low Batt
Outrange
Volume 1.....5
Vol Off
Ring Vol
Ear Vol
Int Mel
Ext Mel
Auto Ans
Ear Vol 1.....5
Melody 1.....5
Melody 1.....5
On
Off
Name
Language
English
Francais
Deutsch
Nederl
Italiano
Espanol
Portuges
Norsk
Dansk
Svenska
Suomi
Register
BS 1234
PIN?
Important. If you make a mistake you can return to the previous menu heading by pressing the ✘ button. If you press
and hold the ✘ button at any time you will return to the standby screen. After 30 seconds if no buttons are pressed
the handset will automatically return to the standby screen.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
In this guide
Note
There is a detailed INDEX at the end of this guide, see page 40.
At a glance
Handset
Caller Display
and Call Waiting
Using Caller Display
Calls list
1
2
3
4
27
27
27
29
Display icons
Quick Guide
Menu structure
Call Waiting
Introduction
7
Using BT Freelance XA
2000 additional handsets 31
Unpacking your
BT Freelance XA 2000
For your records
Safety information
8
8
9
Internal calls
Transferring calls
Three-way conversation
33
33
33
Setting up
10
10
Help
35
Plan the location
General information
Guarantee
37
37
38
38
Using the telephone
Making and receiving calls
Call timer
14
14
14
16
16
17
Technical information
Switchboard compatibility
Switchboard external line
access code
Handsfree
Redial
Secrecy
Name and number
Phonebook
38
38
Recall
17
20
Index
40
Paging handsets
Note
Handset settings
Base settings
21
24
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Introduction
Your BT Freelance XA 2000 has been designed for ease of use
and made to the high standards set by BT
Please read the instructions carefully
before use and keep this user guide for
future reference.
This user guide applies to both single
and multiple handset packs. The
internal call functions described in
this guide apply only to BT Freelance
XA 2000 base stations with more than
one handset connected.
DECT
By purchasing the BT Freelance XA
2000 you now own a product which
combines the advantages of cordless
operation with the performance of a
high quality corded telephone. It
complies with the Digitally Enhanced
Cordless Telecommunications (DECT)
standard and offers unparalleled quality
and features.
Important
If you wear a hearing aid, please
note that the BT Freelance XA 2000
works by sending radio signals
between the base station and the
handset. These signals may interfere
with some hearing aids, causing a
humming noise.
You can use up to 5 handsets with
your BT Freelance XA 2000 base
station without the need for additional
wiring.
n
n
Page
R
R
/
n
n
nce
R
R
n
R
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Unpacking your BT Freelance
In addition:
XA 2000
If you have purchased a
BT Freelance XA 2000 multiple pack
you will receive the following for each
additional handset:
If anything is missing, please contact
your place of purchase immediately.
One BT Freelance XA 2000
Page
One BT Freelance XA 2000
handset
base station
/
nce
One BT Freelance XA 2000
handset
One BT Freelance XA 2000
charger
r
2 x AAA rechargeable
batteries (Ni-MH)
2 x AAA rechargeable
batteries (Ni-MH)
One battery cover
One battery cover
One power supply
for base station
(Item code: 872260)
One power supply
for charger
(Item code: 021299)
One telephone line cord
One belt clip
One belt clip
For guarantee purposes proof of
purchase is required so please keep
your receipt.
For your records
Date of purchase:
Place of purchase:
Serial number:
If you change your PIN, keep a record
of the new number here:
(original setting 0000)
See page 25 for more information.
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Safety information
away from such appliances to minimise
any risk of interference.
General
Only use the power supply included
with the product. Using an unauthorised
power supply will invalidate your
guarantee and may damage the telephone.
The item number for the power supply
used with the base station is 872260.
The item number for the power supply
used with the charger is 021299 (only
applicable when you have purchased a
BT Freelance XA 2000 multiple pack).
Never dispose of the batteries in a fire.
There is a serious risk of explosion and/ or
the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base station
with a damp (not wet) cloth, or an anti-
static wipe. Never use household polish
as this will damage the product. Never
use a dry cloth as this may cause a
static shock.
Only use the approved rechargeable
batteries supplied. Spare rechargeable
batteries are available from the BT
Freelance Helpline 0870 605 8047.
Environmental
Do not expose to direct sunlight.
Do not open the handset or base station.
This could expose you to high voltages
or other risks. Contact the Helpline for
all repairs.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend
that you do not place the product on
antique/ veneered wood to avoid damage.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
Do not stand your product on carpets
or other surfaces which generate fibres,
or place it in locations preventing the
free flow of air over its surfaces.
It is recommended that advice from
a qualified expert be sought before
using this product in the vicinity of
emergency/ intensive care medical
equipment.
Do not submerge any part of your
product in water and do not use it in
damp conditions, such as bathrooms.
It is recommended that if you have
a pacemaker fitted you check with a
medical expert before using this product.
Do not expose your product to fire,
explosive or other hazardous conditions.
Your product may interfere with other
electrical equipment, e.g. TV and radio
There is a slight chance that your phone
could be damaged by an electrical storm.
sets, clock/ alarms and computers if placed We recommend that you unplug the
too close. It is recommended that you
place your product at least one metre
power and telephone line cord for the
duration of the storm.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Setting up
Follow these steps to set up your BT Freelance XA 2000 ready
for use
Plan the location
1
Connect the power supply to
the base
Position your BT Freelance XA 2000
within 2 metres of a power socket and
phone socket otherwise extension
cables will be required.
Plug the power adaptor into the mains
power socket and switch on. The green
Power/ In Use light comes on.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not place your BT Freelance XA
2000 product in the bathroom or other
humid areas.
Note
The BT Freelance XA 2000 has a
range of 300 metres outdoors when
there is a clear line of sight between
the base and handset. When there is
no clear line of sight between the base
and handset, e.g. base indoors and
handset either indoors or outdoors,
the range could be reduced to 50
metres. Thick stone walls will severely
affect the range.
Note
The base station must be plugged into
the mains power socket at all times.
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Please note that the red charging light
will remain on even when the batteries
are fully charged.
2
Install the rechargeable
batteries in the handset
BATTERY LEVELS
WEAKHALF-FULL
FULL
The handset uses two rechargeable
Nickel Metal Hydride (Ni-MH) AAA
batteries which are supplied. Take
care to insert the batteries as shown
and then fit the battery cover (the
battery cover may be found in the
packaging with the batteries).
Battery low warning
If the handset battery symbol is empty
and flashing, and you hear a warning
beep every 10 seconds, you will need
to recharge your handset before you
can use it.
3
Charge the handset batteries
for at least 16 hours
Note
The
symbol on your handset display
indicates when you are in range of
the base station. If the symbol flashes
and you hear a warning beep, you
are out of range and will need to move
closer to the base station.
Before you use your BT Freelance XA
2000 for the first time, it is important
to have the handset batteries fully
charged. The batteries need to charge
continuously for at least 16 hours
to reach full charge.
Place the handset on the base.
The red charging light will come on.
The handset comes pre-registered to
the base station as HANDSETHS1.
This is shown on the display. The
icon and the battery icon are shown
on the display. Once the handset is
fully charged, the display shows a full
battery symbol.
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4
Connect the telephone line
cord to the BT Freelance XA
2000 base station
Battery performance
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries, type:
rechargeable Nickel Metal Hydride
(Ni-MH); size AAA; capacity
550mAh 1.2v. Using unapproved
batteries will invalidate your guarantee
and may damage the telephone.
To keep your batteries in the best
condition, leave the handset off the
base station for a few hours at a time.
(after the intial 16 hour charge).
Please note, however, that new Nickel
Metal Hydride (Ni-MH) batteries
do not reach their full capacity until
they have been in normal use for
several days.
Fully discharging the batteries at
least once a week will help them last
as long as possible. However, the charge
capacity of rechargeable batteries will
reduce with time as they wear out,
so reducing the talk/ standby time
of the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT
5
Connect the telephone line cord
Note
It is recommended that you do not
connect the telephone line cord to the
phone socket until your handset is
fully charged. This will prevent the
risk of the batteries discharging
during a conversation, which could
cause you to lose a call.
Freelance Helpline 0870 605 8047.
Note: Under ideal conditions, the
handset batteries should give about
12 hours talktime or 200 hours
standby on a single charge. Optimum
times for talk and standby are only
achieved when the handset batteries
are fully charged.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
The item code for the power supply
used with the charger is 021299.
6
Attach the belt clip (optional)
Fit the belt clip onto the back of the
handset if required.
Slot
Plug the adaptor into the mains power
supply and switch on.
Customer Helpline
If you have any difficulties setting up
your BT Freelance XA 2000 please
call the Helpline on 0870 605 8047.
Note
The charger must be plugged into the
mains power socket at all times.
Your BT Freelance XA 2000
is now ready for use.
2. Install the rechargeable batteries in
the handset.
3. Charge the handset batteries for at
least 16 hours.
Additionally, if you have
purchased a BT Freelance XA
2000 multiple pack you will
need to do the following for
each additional handset:
Your BT Freelance XA 2000 additional
handset(s) comes pre-registered to
the main base station as HANDSET
HS2 (HS3, HS4, HS5). This will be
shown on the display.
1. Connect the power supply to the
charger.
Your BT Freelance XA 2000 multiple
pack is now ready for use.
Plug the power adaptor into the mains
power socket on the underside of the
charger.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Using the telephone
Preparatory dialling
Note
To exit and return to the previous
menu at any time, press the
button. If you press and hold the
button you will return to the
standby screen.
Preparatory dialling allows
you to enter the number
before pressing the TALK
button. This enables you to
correct any mistakes before
you actually make the call.
To switch the handset on and off
Enter the number to be
dialled.
The number is shown in the
display.
R
Press and hold the POWER
button to switch the handset off.
(If you make a mistake, press
the ✘ button to delete the
incorrect digit).
To switch the handset on,
press and hold the POWER
button again.
R
When you have entered the
number correctly, press the
TALK button to dial the number.
Making and receiving calls
To make an external call
Call timer
Your handset will automatically time
the duration of all external calls.
Press the TALK button.
You will hear the dial tone and
the display will show the
symbol.
EXT
The handset display shows the call
duration both during your call and for
a few seconds after it is complete.
Enter the number you want.
The number is dialled
automatically.
EXT
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To adjust the speech volume
during a call
To end a call
Press the TALK button.
During a call:
Or
You can adjust the earpiece
volume. There are 5 levels to
choose from.
Place the handset back on
the base.
Press the UP or DOWN
button until you reach the
required level. This will be
shown on the display.
eg: EAR VOL 3.
To receive a call
When the phone rings the
display will show CALLand
the EXT symbol will flash.
In standby mode:
Press the ꢀ button.
Press the DOWN button until
If you have subscribed to a
Caller Display Service, the
number (and name if stored
in the phonebook) will be
displayed.
HANDSETis displayed.
Press the ꢀ button.
Press the DOWN button until
EAR VOLis displayed.
Press the ꢀ button.
Press the TALK button.
Press the UP or DOWN
button until you reach the
required level.
Or
If the handset is on the base,
simply lift it up and speak.
Press the ꢀ button to confirm
the selected level.
Note
Press and hold the ✘✘button to
return to the standby screen.
You can switch the Auto-Talk feature
on or off. Please see page 22.
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Handsfree
To answer a call in handsfree
Handsfree allows you to talk to your
caller without holding the handset and
enables other people in the room to
listen to your conversation.
When the phone rings:
Press the HANDSFREE
button. The call is transferred
to the loudspeaker.
To make a handsfree call
To switch to handsfree during
a call
Dial the number.
Press the HANDSFREE button.
During a call you can switch
to handsfree mode.
The display will show the
icon to indicate handsfree
is active. You will hear the
number being dialled out.
Press the HANDSFREE
button. The call is transferred
to the loudspeaker.
To switch back to using the
handset at any time, press the
HANDSFREE button.
Press the HANDSFREE
button to switch back to using
the handset.
To end the call, press the
TALK button.
Redial
To adjust the handsfree volume
You can redial up to 5 of the last
numbers called. They are stored in the
redial list. If you have stored a name
to go with a number in the phonebook,
the name will be displayed instead.
See “Name and number Phonebook”,
page 17.
Whilst in handsfree mode you
can increase or decrease the
handsfree volume. There are
5 volume levels to choose from.
Press the UP or DOWN
button to adjust the volume.
The volume will be adjusted
accordingly.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Name and number Phonebook
Dial from the redial list
You can store up to 50 of your most
frequently used names and numbers
in the Phonebook. Stored numbers
can be no longer than 20 digits and
a maximum of 8 characters can be
stored.
Press the UP button to enter
the redial list.
Continue pressing the UP
button to view the next number
in order of most recent first.
Press the TALK button when
the number (or name) you
want to call is displayed. The
number is dialled automatically.
To store a name and number in
the Phonebook
Press the ꢀ button to enter
the menu.
The display will show
PHONEBK, press the ꢀ button.
Secrecy
The display will show ADD,
press the ꢀ button.
When on a call you can talk to
someone in the same room, without
your caller hearing.
The display shows NAME?
Enter the name using the
letters on the keypad. Names
can be no longer than 8
characters.
To switch secrecy on / off
During a call, press the ✘
button. The display will show
MUTE. Your caller cannot hear
you.
Entering names:
Use the keypad letters to
enter names, e.g. if you wish
to store the name TOM:
Press the ✘ button again to
resume your call.
To enter the letter T, press the
8 button once.
ᮣ
To enter O, press the 6 button
ᮣ
three times and wait for the
ᮣ
cursor to move across.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
To enter M, press the 6 button
once.
To enter a pause in a stored
number
ᮣ
If you enter a digit incorrectly,
press the ✘ button to delete it.
You may want to enter a pause
when storing international
numbers, charge card numbers
Press ꢀ to confirm the name.
You will hear a confirmation
or if you connect your
beep.
telephone to a switchboard.
The display shows NUMBER?
(For more information on
switchboard use see page 38.)
Enter the telephone number
you want to store.
When storing the number,
press and hold the UP button,
until a Pis displayed, at the
point where you want to enter
the pause.
Press the ꢀ button. You will
hear a confirmation beep.
Alternatively, press the ꢀ
button to continue storing
entries in the phonebook.
You may enter as many pauses
as required.
Press and hold the ✘ button to
return to the standby screen.
To dial a name and number in
the phonebook
Note
Press the 1 button once to insert a
space, press twice for a - (hyphen),
press 3 times for the number 1.
Press the PHONEBOOK
button to enter the phonebook.
Use the UP or DOWN button
to scroll through.
Or
Note
Enter the first letter of the
name you want, e.g. for Tom,
press the 8 button to search
for names beginning with T.
If you subscribe to a Caller Display
Service (see page 27) and want
directory names to be displayed when
a call is received from one of your
directory numbers, you must ensure
that you always enter the full
telephone number, including the
national code.
Press the TALK button to
dial the number of the name
displayed. The number is
dialled automatically.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
To delete a Phonebook entry
Note
You can scroll in either direction to
search through the list.
Press the ꢀ button to enter
the menu.
The display will show
PHONEBK, press the ꢀ button.
To edit an entry in the
Phonebook
Use the DOWN button to
scroll to DELETEand press
the ꢀ button.
Press the ꢀ button to enter
the menu.
Use the UP and DOWN
The display will show
buttons to scroll through to
the entry you want to delete.
PHONEBK, press the ꢀ button.
Use the DOWN button to
scroll to MODIFYand press
the ꢀ button.
When you have found the name
to delete, press the ꢀ button.
Use the UP or DOWN button to
The number will be displayed,
find the name you want to edit.
press the ꢀ button.
Press the ꢀ button.
The display will show
CONFIRM?, press the ꢀ button.
Use the ✘ button to delete
unwanted letters. You can
enter new letters as shown in
‘Entering names’ on page 17.
You will hear a confirmation
beep. The number is now
deleted.
Press ꢀ to store the new
name. You will hear a
confirmation beep.
Press and hold the ✘ button to
return to the standby screen.
The number will be displayed.
Use the ✘ button to delete
unwanted digits and re-enter
the correct ones.
Press the ꢀ button to store
the new number. You will hear
a confirmation beep.
Press and hold the ✘ button to
return to the standby screen.
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Paging handsets
You can page your handset(s) from
the base station to alert a handset
user that they are wanted or to locate
a missing handset.
Note
Paging calls cannot be answered by
a handset.
To page a handset from the base
Press the PAGE button on the
Page
base.
The handset(s) will ring.
The display will show
INT
flashing.
To stop paging, press the
Page
PAGE button again.
Or
To stop paging, press any
button on the handset.
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Handset settings
To switch keypad beeps on
and off
To adjust the handset ringer
volume
Press the ꢀ button to enter
the menu.
There are 5 levels to choose
from (1-5), or you can turn
the ringer off altogether.
Use the DOWN button to
scroll to HANDSETand press
the ꢀ button.
Press the ꢀ button to enter
the menu.
The display will show BEEP,
press the ꢀ button.
Use the DOWN button to
scroll to HANDSETand press
the ꢀ button.
The display will show KEYTONE,
press the ꢀ button.
Use the DOWN button to
scroll to RING VOLand press
the ꢀ button.
Use the UP or DOWN button
to select either ONor OFF.
You will hear the current
volume setting and it will be
shown on the display.
Press the ꢀ button. You will
hear a confirmation beep.
Press and hold the ✘ button to
Use the UP or DOWN button
to select the required volume
(VOLUME 1-5or VOL OFF).
You will hear a sample ring.
return to the standby screen.
Important
Press the ꢀ button to confirm
the new setting. You will hear
a confirmation tone.
Press and hold the ✘ button at any
time to exit the menu and return to
the standby screen.
Press and hold the ✘ button to
return to the standby screen.
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BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
To set the external or internal
ringer melody
To switch auto-talk on/off
When the handset is on the
base or the charging unit you
can answer the call by picking
it up from the base. This will
automatically answer the call
without having to press the
TALK button.
There are 5 melodies to
choose from and you have the
option to choose a different
melody for external and
internal calls. (Internal calls
for when you have more than
one handset).
Press the ꢀ button.
Press the ꢀ button to enter
the menu.
Use the DOWN button to
scroll to HANDSETand press
the ꢀ button.
Use the DOWN button to
scroll to HANDSETand press
the ꢀ button.
Use the DOWN button to
scroll to AUTO ANS.
Use the DOWN button to
scroll to either INT MEL or
EXT MEL.
Press the ꢀ button.
Use the UP or DOWN button
to turn AUTO-TALKONor
OFF.
Press the ꢀ button.
You will hear the current
melody setting and it will be
shown on the display. e.g.
MELODY 4.
Press the ꢀ button to
confirm.
Press and hold the ✘ button to
return to the standby screen.
Use the UP or DOWN button
to select the required melody.
You will hear a sample melody.
To name a handset
Press the ꢀ button to confirm
the new melody. You will hear
a confirmation tone.
The handset name is pre-set
as HANDSET, however, you
can personalise each handset
by giving it a name. A maximum
of 8 characters can be stored.
Press and hold the ✘ button to
return to the standby screen.
22
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Press the ꢀ button to enter
the menu.
Use the DOWN button to
scroll to LANGUAGEand press
the ꢀ button.
Use the DOWN button to
scroll to HANDSETand press
the ꢀ button.
Use the UP or DOWN button
to scroll through the language
options.
Use the DOWN button to
scroll to NAMEand press the
ꢀ button.
Press the ꢀ button to confirm
your choice. You will hear a
confirmation beep.
Press the ✘ button to delete
the name already set.
Press and hold the ✘ button to
return to the standby screen.
Enter the name you want using
the keypad and press the ꢀ
button, correct any mistakes
by pressing the ✘ button.
Note
To default back to the English
language follow:
You will hear a confirmation
beep.
Press the MENU button.
Press the DOWN button twice.
Press the MENU button.
Press and hold the ✘ button to
return to the standby screen.
Press the DOWN button seven
times.
To set the handset language
Press the MENU button.
If you wish, you can change the
language used on the handset
display. You can choose from
English, Francais, Deutsch,
Nederl, Italiano, Espanol,
Portuges, Norsk, Dansk,
Svenska and Suomi.
Press the UP or DOWN button
until ENGLISHis displayed.
Press the MENU button once.
Press the ꢀ button to enter
the menu.
Use the DOWN button to
scroll to HANDSETand press
the ꢀ button.
23
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Base settings
To adjust the base ringer volume
To adjust the base ringer melody
There are 5 levels to choose
from (1-5), or you can turn
the ringer off altogether.
There are 5 melodies to
choose from (1-5)
Press the ꢀ button to enter
Press the ꢀ button to enter
the menu.
the menu.
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
Use the DOWN button to
scroll to BASE MELand press
the ꢀ button.
The display will show BASE
VOL. Press the ꢀ button.
Use the UP or DOWN button
to select the required volume
(VOLUME 1-5or VOL OFF).
You will hear a sample ring.
Use the UP or DOWN button
to select the required melody
(MELODY 1-5). You will hear
a sample melody.
Press the ꢀ button to confirm
the new setting. You will hear
a confirmation beep.
Press the ꢀ button to confirm
the new setting. You will hear
a confirmation beep.
Press and hold the ✘ button to
return to the standby screen.
Press and hold the ✘ button to
return to the standby screen.
24
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
To select a base station
To change the base station
PIN code
If a handset is registered to
more than one base station,
you can select which base your
handset will use.
If you change the base station
PIN, keep a record of the new
number by writing it in the
space provided on page 8.
You will need to use your base
station PIN for registering
handsets and for some other
optional settings.
For more information on
registering your handset to
another base, see page 31.
Press the ꢀ button to enter
the menu.
Press the ꢀ button to enter
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
the menu.
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
Use the DOWN button to
scroll to SELBASEand press
the ꢀ button.
Use the DOWN button to
scroll to PIN CODEand press
the ꢀ button.
Use the UP or DOWN button
to select the base you want
(BASE 1-4).
The display will show PIN?
Enter your 4-digit PIN
Press the ꢀ button. You will
(original setting OOOO).
hear a confirmation beep.
Press the ꢀ button.
Press and hold the ✘ button to
return to the standby screen.
The display will show NEWPIN.
Enter your new 4-digit PIN.
Press the ꢀ button.
The display will show RETYPE.
Re-enter your new 4-digit PIN.
Press the ꢀ button. You will
hear a confirmation beep.
Press and hold the ✘ button to
return to the standby screen.
25
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
To default/reset the handset and
base to their original/default
factory settings
The default settings are:
Earpiece volume
3
5
1
Handset & Base ringer volume
Handset & Base melody
Please note that if you reset
your BT Freelance XA 2000
the Phonebook, Redial and
Calls list will be deleted.
PIN code
0000
HANDSET
ENGLISH
ON
Handset name
Handset language
Button beeps
Press the ꢀ button to enter
the menu.
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
Battery low indicator beeps
ON
Out of range warning beeps ON
Auto answer
ON
Use the DOWN button to
scroll to DEFAULTand press
the ꢀ button.
Dialling mode
DTMF
Pause after
The display will show PIN?
picking up line /
dial-out code
3 seconds
Empty
Enter the base PIN (original
setting OOOO)
Phonebook
Redial list
Calls list
Press the ꢀ button.
Empty
You will hear a confirmation
tone at the base and handset.
The handset display will flash
BASE1and then HANDSETHS1.
Empty
Your BT Freelance XA 2000
is now reset to the factory
settings.
26
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Caller Display and Call Waiting
Caller information not available
Important
With some incoming calls the telephone
To use Caller Display or Call
Waiting you must first subscribe
to your network provider’s Caller
Display or Call Waiting Service.
A quarterly fee is payable.
number of the caller is not available
and cannot therefore be displayed.
In this case, your BT Freelance XA
2000 provides you with some
explanatory information about the
type of call received. This will be one
of the following.
For more information on BT’s
Calling Features, call BT free on
0800 800 150.
UNAVAILA
The number is unavailable.
WITHHELD
Using Caller Display
The caller has withheld their number.
If you subscribe to a Caller Display
Service you can see your caller’s
number (provided it is not withheld)
on your handset display, as well as the
time and date of their call. If you have
your caller’s name and number stored
in your handset phonebook, you will
see the name of your caller displayed
instead of the number.
RINGBACK
Ringback call.
OPERATOR
The call has been made via the operator.
PAYPHONE
The caller is ringing from a payphone.
INTERNAT
International call.
Please ensure that you have stored
the full telephone number, including
the area code, otherwise the name
will not match the number stored in
the phonebook.
Calls list
The Calls list contains the telephone
numbers of your last 20 callers.
New calls in the Calls list are indicated
by the flashing
display.
symbol on the
Whether you take a call or not, the
caller’s details are stored in the Calls
list. You can display, scroll through
and dial numbers on the list and copy
them into the phonebook.
If a call is received when the Calls list
is full then the oldest entry will be
deleted automatically.
27
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
To enter and view the Calls list
To store a number from the
Calls list into the Phonebook
Press the DOWN button to
enter the Calls list. The
symbol is displayed.
Press the DOWN button to
enter the Calls list.
Use the UP or DOWN button
to scroll to the number you
want to store in the
Use the UP or DOWN button
to scroll backwards and
forwards through the Calls list.
phonebook.
If the ‘name’ of your caller has
been stored in the phonebook,
this will be displayed. Press
the ꢀ button and the number
will be displayed.
Press the ꢀ button.
The display shows the date and
time of the call.
Press the ꢀ button again, the
Press the ꢀ button and the
time and date of the call will be
displayed.
display shows ADD.
Press the ꢀ button, the display
shows NAME?.
Keep pressing the ✘ button to
return to the Calls list entry.
Press keypad buttons to enter
name as described before
under the “Entering names”
section.
Note
Press and hold the ✘ button to
return to the standby screen.
Note
You can enter names up to 8
characters long. If necessary, you
can edit the entry, when
To dial a number from the
Calls list
the entry is correct, press the
ꢀ button. The number is now
stored in the phonebook.
Press the DOWN button to
enter the Calls list.
Use the UP or DOWN button
to scroll to the number you
want to dial.
Press the ꢀ button.
The name and number are
Press the TALK button. The
number will be dialled
automatically.
now stored in the phonebook.
28
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
*Call Waiting
Important
If an incoming call arrives while you
Once stored in the phonebook the
number will be deleted from the
Calls list.
are already engaged on a telephone
call, you will hear a soft beep every
5 seconds (this beep is not audible to
the person you are speaking to). The
second caller’s number (and name if
stored in the directory) will appear on
the handset display.
To delete a number from the
Calls list
Instead of the engaged tone, the second
caller will hear an announcement to
hold on as you are aware that there is
a second call.
Press the DOWN button to
enter the Calls list.
Use the UP or DOWN button
to scroll to the number you
want to delete.
*You must subscribe to your network provider’s
Call Waiting Service before this feature will
work. A quarterly fee is payable.
Press the ꢀ button twice,
ADDwill be displayed.
To accept a Call Waiting call
Use the UP or DOWN button
to scroll to DELETE?and
press the ꢀ button.
If you hear the tone that tells
you there is another caller,
whilst you are on a call:
The number is deleted from
the Calls list.
R
Press the Recall button. The
first caller will be put on hold
and you can now speak to
your second caller.
To delete all numbers from the
Calls list
R
To return to the first caller
press the Recall button again.
Press the DOWN button to
enter the Calls list.
Note
Press the ✘ button. The
display will show DELALL.
You can switch back and forth
between the two calls without
disconnecting either if you wish.
Press the ꢀ button. The display
will show EMPTYfor 2 seconds.
29
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
If you wish to disconnect the
first call press the TALK
button after speaking to the
first caller.
The handset will then ring.
Press the TALK button again
and continue with the second
caller.
Note
The second caller will only be
charged for their call from the
moment you answer and not
while they are waiting for your
initial contact.
30
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Using BT Freelance XA 2000
additional handsets and bases
Up to 5 handsets can be registered and
Note
operated from any one BT Freelance
XA 2000 base. This allows you to make
internal calls between two handsets
while a third is making an external call.
Remember to charge the battery pack
of new handsets for at least 16 hours
before use.
If the display shows NOT REGand
n
n
the
symbol is flashing, your
handset is not yet registered with
the base.
Page
R
R
/
n
n
nce
To register a BT Freelance XA
2000 handset to another base
R
R
n
R
At the base:
Each handset can be registered on up
to 4 bases.
Press and hold the base PAGE
Page
button for at least 10 seconds,
until you hear the validation
tone (two beeps), then release
the button.
Each additional handset you purchase
must be registered with the base.
Your handset supplied is pre-registered
as Handset 1 to its base (Base 1).
At the handset:
If you have purchased a multiple pack
the handsets are already pre-registered
to the base supplied (Base 1).
Press the ꢀ button to enter
the menu.
Use the DOWN button to
scroll to REGISTERand press
the ꢀ button.
The display will show
BS 1 2 3 4. (The numbers
31
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
that are flashing indicate
other bases that the handset is
already registered to).
To de-register a BT Freelance XA
2000 additional handset from
the base
Enter the base number
(BS 1-4) that you want to
register the handset to.
Note
Handsets can only be de-registered
via another handset.
Enter your 4-digit PIN
(original factory setting OOOO)
and press the ꢀ button.
Press the ꢀ button to enter
The display will show
the menu.
SEARCH1, 2, 3, 4 and the
symbol will flash as the
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
handset tries to locate the base.
When the handset locates
the base, the handset will be
automatically selected and
shown on the display.
Use the DOWN button to
scroll to DELHS and press
the ꢀ button.
The display will show PIN?
Enter your 4-digit PIN.
Press the ꢀ button.
Note
If the handset does not locate the
base, the handset will return to
the previous menu. Try to register
again by using a different
available base number. Ensure
that you are in close vicinity of
the base).
Use the UP or DOWN button
to select the handset you want
to de-register (HANDSET 1-5).
Press the ꢀ button. Display
shows CONFIRM?.
Press ꢀ. You will hear a
confirmation beep.
Note
Your 4 digit PIN number is 0000
unless you have previously allocated
a new PIN number as explained on
page 25.
Once de-registered, the
handset will display NOT REG.
32
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Enter the number of the
handset that you want to
Internal calls
transfer the call to (1-5).
If you have multiple handsets
registered to the base you can make
internal calls between handsets.
Your caller will be put on hold.
When the internal handset is
answered, (if you want to you
can talk to the handset user
first), press the TALK button.
The call will be transferred.
To make an internal call to
another handset
Press the INT button.
If the call to the second
handset is not answered you
can revert/ speak to the caller
again by pressing the INT
button.
Enter the number of the
handset you wish to call, (1-5).
The called handset will ring
The display will show INT.
To end the call, press the
TALK button.
Three-way conversation
The number of the handset
calling will be displayed on the
called handset. For example, if
handset 2 calls handset 1, HS2
will be displayed on handset 1.
You can talk to one external
caller and another internal
caller at the same time on
your handset.
During a call with an external
caller:
Transferring calls
Press the INT button. Your
caller is put on hold and you
hear a tone.
You can transfer an external call to
another handset registered to the base.
To transfer an external call
between handsets
Enter the number of the
handset you want to transfer
the call to.
During an external call:
Press the INT button.
33
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
When the handset is
Use the DOWN button to
answered, press and hold the
# button for about 3 seconds.
You can now start your
three-way conversation. (If the
internal handset user does
not answer your call, press the
INT button to return to your
external caller).
scroll to PRIORITYand press
the ꢀ button.
Use the DOWN button to
scroll to SELECT.
Press the ꢀ button.
Use the DOWN button to
display the option you want,
either BASE or the handset
number you require, eg
HANDSET 3.
Press the TALK button to end
the call.
Note
Press the ꢀ button.
The display shows RINGS
followed by a number between
1 and 9.
When on a three-way call the call can
only be cleared by the handset which
set it up.
Use the DOWN button to
scroll to the number of rings
you require.
Press the
button to exit the call.
Press the ꢀ button.
PRIORITY is displayed,
denoting that handset priority
is on.
Handset Priority
If you have more than one
handset registered to the base
you can select the handset
you want to ring first. You can
also set the number of rings
the handset will have before
an incoming call reverts to all
available handsets.
Press the ꢀ button to confirm.
The display shows ON.
Press the ꢀ button to enter
the menu.
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
34
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Help
Do not immerse the batteries in water
or throw into a fire, or dispose of with
ordinary domestic refuse.
Replacing the handset batteries.
After a time, you may find that the
handset batteries are running out of
charge more quickly. This is a
standard sign of wear and the batteries
will need replacing.
BT accepts no responsibility for
damage caused to your BT Freelance
handset by using any other type of
batteries.
For spare 2 x AAA rechargeable
batteries please contact the BT
Freelance Helpline 0870 605 8047.
No display appears.
The batteries may be flat or dead.
Recharge or replace the batteries.
Replacing the batteries
The handset may be switched off.
In the event that you should need
to change or replace the batteries:
Remove the battery compartment
cover and take out the batteries.
Insert new 2 x AAA re-chargeable
batteries and replace the battery
compartment cover.
No dial tone.
Is the telephone line cord plugged into
the phone socket?
Check that: The base station is
connected to the mains power and
switched on.
You cannot link up with the base
station.
Is the display flashing
?
The mains power cable may not be
connected at the base or switched on.
Are you in range of the base station?
The batteries could be low or flat.
If using more than one base station,
check that you are connected to the
correct base. See page 25.
35
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Are you using the correct power
adaptor?
Handset does not ring.
The ringer volume may be switched
to off. To adjust the ringer volume on
the handset. See page 21.
BT Freelance XA 2000 base station
power supply is Item Code 872260.
Check that: The base station is
plugged into the phone socket.
Check that: The base station is
plugged into the mains power and
switched on.
BT Freelance XA 2000 charger power
supply is item code 021299.
Cannot adjust an option in the
base station.
Is someone else making changes via
another handset?
Buzzing noise on my radio, TV,
computer or hearing aid.
Have you pressed the ꢀ button to
confirm your selection?
Sometimes, your BT Freelance XA
2000 can interfere with other electrical
equipment if it is placed too close.
Customer Helpline
It is recommended that you place
your BT Freelance XA 2000 and other
BT Freelance/ DECT GAP compatible
handsets at least one metre away
from such appliances to avoid any
risk of interference.
If you are still experiencing difficulty,
call the BT Freelance XA 2000
Helpline on 0870 605 8047.
The charger does not appear to be
working.
Check that: The power adaptor is
properly plugged into the charger.
Check that: Your handset has slotted
correctly into the charger.
Check that: The batteries are correctly
fitted into the handset.
Check that: The base is plugged in to a
working socket and that the socket
is switched on.
36
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
General information
Within the 12 month guarantee
period:
Guarantee
Your BT Freelance XA 2000 is
guaranteed for a period of 12 months
from the date of purchase.
If you experience difficulty using the
product, prior to returning your
product, please read the Help section
beginning on page 35, or contact the
BT Freelance XA 2000 Helpline for
assistance:
Subject to the terms listed below the
guarantee will provide for the repair
of, or at BT’s or its agent’s discretion,
the option to replace the BT Freelance
XA 2000, or any component thereof,
(other than the batteries), which is
identified as faulty or below standard,
or as a result of inferior workmanship
or materials. Products over 28 days
old from the date of purchase may be
replaced with a refurbished or
Helpline 0870 605 8047, 9am to
5.30pm Monday to Friday.
In the unlikely event of a defect
occurring, please follow the Helpline’s
instructions for replacement or repair.
Outside of the 12 month guarantee
period:
repaired product.
If your product needs repair after the
guarantee period has ended, the
repair must meet the approval
requirements for connection to the
telephone network. We recommend
that you contact BT’s approved repair
agent, TecLogic on 08702 405029 or a
local qualified repairer.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or
its agent as instructed.
• This guarantee does not cover the
battery pack and any faults or defects
caused by accidents, misuse, fair
wear and tear, neglect, storm damage,
tampering with the equipment, or
any attempt at adjustment or repair
Instructions for returning the product:
If the Helpline is unable to remedy
your problem they will ask you to
return the product. Where possible,
pack the product in its original
other than through approved agents. packaging. Please remember to
• This guarantee does not affect your
statutory rights.
include all parts, including line cords,
power supply units, and the original
37
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
batteries. (Please note that we cannot
Switchboard external line
access code
take responsibility for goods damaged
in transit.) Please obtain and keep
proof of posting from the Post Office.
You may need to enter an access code
(e.g. 9) in order to get an outside line.
So that the switchboard has time to pick
up an outside line, you may also need
to add a Pause after the access code.
Technical information
How many telephones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your BT
Freelance XA 2000 has a REN of 1.
A total REN of 4 is allowed, if the total
REN of 4 is exceeded, the telephones
may not ring.
Recall
To use the recall button
R
This is used when connected
to certain switchboards and
for some BT Calling Features
or those services available via
your network provider.
With different telephone types there
is no guarantee of ringing, even when
the REN is less than 4.
Only use approved power supply, item
code 872260 for base station or 021299
for charger (only applicable if you
have purchased a BT Freelance XA
2000 multiple pack).
To set the dialling mode
Press the ꢀ button to enter
the menu.
Use the DOWN button to
scroll to SETUPand press the
ꢀ button.
Use only approved (Ni-MH)
rechargeable batteries.
Use the DOWN button to
scroll to DIALMODEand press
the ꢀ button.
Switchboard compatibility
This product is intended for use
within the UK for connection to the
public telephone network and
compatible switchboards, which
support tone dialling and timed break
recall. If in doubt please consult your
service provider.
Use the UP or DOWN button to
select either TONEor PULSE.
Press the ꢀ button. You will
hear a confirmation beep.
38
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
To automatically insert a pause
after an access code
Press the ꢀ button.
You can also adjust the length
of the pause to be inserted.
There are two options available,
3 or 5 seconds to be set to suit
the switchboard:
With some switchboards it
may be helpful to dial a pause
after entering the switchboard
access code, e.g. 9, 11 etc. to
enable you to get an outside
line.
Press the ꢀ button.
Use the DOWN button to
scroll to SETUP.
This feature automatically
inserts a pause between the
access code and the telephone
number that you have entered
in the Phonebook. However
for this feature to work you
must still enter the access
code at the front of the
Press the ꢀ button.
Use the DOWN button to
scroll to PABX.
Press the ꢀ button.
Use the DOWN button to
scroll to PAUSE.
Display shows 3 SEC.
telephone number when
storing in the Phonebook.
Use the DOWN button to
scroll to 5 SEC.
Press the ꢀ button to enter
the menu.
Press the ꢀ button. You will
hear a confirmation tone.
Use the DOWN button to
scroll to SETUP.
Press the ꢀ button.
Use the DOWN button to
scroll to PABX.
Press the ꢀ button.
Use the DOWN button to
scroll to PBX 1.
Press the ꢀ button.
Display shows PIN?.
Enter PIN number.
Press the ꢀ button.
Enter the access code.
39
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Index
Calls list
27
29
29
28
28
28
28
Additional handsets
Auto talk on/ off
31
22
delete
delete all
dial number
enter
store in phonebook
view
Base ringer volume
24
Base settings
default/ reset
diagram
26
2
melody
24
25
24
25
Call timer
14
29
9
PIN number
ringer volume
select which base station
Batteries
Call Waiting
Cleaning
Delete
charging
install
low warning
performance
replacing
11
11
11
12
35
13
21
calls list
phonebook numbers
29
19
De-register
32
38
2
Dialling mode
Display icons
Belt clip
Button beeps on/ off
Earpiece volume
End a call
15
15
37
Caller Display
Calls
27
Guarantee
end
handsfree
internal
make
preparatory dialling
receive
redial
secrecy
three-way conversation
transfer
15
16
33
14
14
15
16
17
33
33
Handset settings
default/ reset
26
21
23
22
14
31
22
34
21
keypad beeps on/ off
language setting
name handset
on/ off
register to another base
ringer melody
ringer priority
ringer volume
40
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Handsfree
Help
16
Recall
Receive a call
38
15
16
35
13
Helpline
Redial
Register handset to another base 31
REN (Ringer Equivalence Number) 38
Internal calls
33
21
Keypad beeps on/ off
Reset handset/ base
Returning your
26
Language
Location of product
23
10
BT Freelance XA 2000
Ring priority
37
34
Make a call
Melody
base
14
Ringer melody
base
24
22
24
22
handset
handset
Ringer volume
base
Menu structure
4
24
21
Name a handset
22
handset
On/ off
Safety information
Secrecy
9
17
10
15
17
38
38
auto-talk
handset
22
14
21
17
Setting up
keypad beeps
secrecy
Speech volume
Storing a number
Switchboard access code
Switchboard compatibility
Pause – insert
Paging handsets
18, 39
20
Phonebook
delete
17
19
18
19
18
17
Technical information
Telephone line cord
Three-way conversation
Tone dialling
38
12
33
38
33
dial
edit
enter a pause
store
Transfer calls
PIN base
25
10
14
38
Unpacking
8
Power supply
Preparatory dialling
Pulse dialling
Volume
base ringer
earpiece
24
15
21
16
Quick guide – handset settings
3
handset ringer
handsfree
41
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
R&TTE
This product is intended for use
within the UK for connection to the
public telephone network and
compatible switchboards.
This equipment complies with the
essential requirements for the Radio
Equipment and Telecommunications
Terminal Equipment Directive
1999/ 5/ EC.
Declaration of Conformance.
Hereby, Suncorp Technologies,
declares that this BT Freelance XA
2000 is in compliance with the
essential requirements and other
relevant provisions of Directive
1999/ 5/ EC.
The Declaration of Conformance
for the BT Freelance XA 2000 is
published on the web site
http:/ / www.suncorptech.com/ bt
BT Freelance XA 2000 UG ~ 2nd Edition ~ 8th October ’04 ~ 6393
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2004.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freelance XA 2000 (10/04)
2
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
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