BT Diverse 5200 User Manual

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

User Guide

BT DIVERSE 5200

ADDITIONAL HANDSET AND CHARGER

This equipment is not designed for making

emergency telephone calls when the power fails.

Alternative arrangements should be made for

BT Diverse Helpline – 08457 908 070

access to emergency services.

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

At a glance

Display

Displays the status

of your handset.

Right hand side

Takes you into the

redial list.

Takes you into the

menu options

Left hand side

Green phone

Allows you to make an

internal call.

INT

For making and

answering calls.

Handsfree

Use to answer

Red phone

calls or make a call

in handsfree mode.

Press to end a call, return

the display to idle or turn

the power on and off.

Calls list

DEF

Lets you access

your lists – calls,

text and voice mail.

ABC

JKL

directory

to name or number you want to dial

Dial from Calls list

to display CallsList

to display the number you want

Adjust handsfree

volume whilst in

handsfree mode

Display shows Volume

to decrease/increase volume

Adjust earpiece

volume

display shows Volume OK

to decrease/increase volume OK

Make internal call

Call all handsets

then

select handset and click on

Int

to CallAll

Transfer call to

another handset

then

select handset and click on

. When user answers press

Int

Put caller on hold

while you make

an internal call

Int then

Backwill be selected press

select handset and click on

. When finished press

Set date and time

to display Calendar/Clock

to display Date/Time

. Select am/pm

enter date

enter time

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Quick guide to handset

display icons

Redial, lists up to the last 5 dialled number.

Flashes to indicate new messages (e.g Calls or SMS).

For calling other handsets.

INT

Opens the menu.

Shows the status of the handset battery.

Scroll through the menu.

Confirms the function displayed.

Scroll left and right when entering numbers or messages.

ᮤ

Deletes numbers/characters (from left to right).

Ringer off.

Handset locked.

eg.

Shows the number of the handset and is displayed in top left hand corner.

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Introduction

Unpacking your BT Diverse

5200 Additional Handset

and Charger

For your records

Date of purchase:

Place of purchase:

If anything is missing, please contact

your place of purchase immediately.

For guarantee purposes proof of

purchase is required so please keep

your receipt.

One BT Diverse 5200

Charger

One BT Diverse 5200

handset

One power supply

for the charger

Two AAA rechargeable

batteries

Battery compartment

cover

One belt clip

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Safety information

General

Cleaning

Only use the power supply included

with the product. Using an

unauthorised power supply will

invalidate your guarantee and may

damage the telephone. Power supply

number is C39280-Z4-C478.

Simply clean the handset and base

station with a damp (not wet) cloth, or

an anti-static wipe. Never use household

polish as this will damage the product.

Never use a dry cloth as this may cause

a static shock.

For the handset use only AAA 1.2V

Nickel Metal Hydride (NiMH)

Environmental

Do not expose to direct sunlight.

rechargeable batteries with a minimum

capacity of 700 mAh. Never use other

batteries or conventional alkaline

batteries. They could lead to a short

circuit or destroy the battery casing.

Batteries and accessories are available

from www.withandwithoutwires.com

or call 0870 240 5522.

The product may heat up when the

batteries are being recharged. This is

normal. However, we recommend that

you do not place the product on

antique/veneered wood to avoid damage.

Do not stand your product on carpets or

other surfaces which generate fibres, or

place it in locations preventing the free

flow of air over its surfaces.

If the Keyguard is switched on, it is

NOT possible to make calls, including

emergency numbers (999/112).

Do not submerge any part of your

product in water and do not use it in

damp or humid conditions, such as

bathrooms.

Do not open the base station or handset

(other than to change batteries). This

could expose you to high voltages or

other risks.

Do not expose your product to fire,

Radio signals transmitted between the

handset and base may cause interference

to hearing aids.

explosive or other hazardous conditions.

There is a slight chance that your phone

could be damaged by an electrical storm.

We recommend that you unplug the

power and telephone line cord during an

electrical storm.

This product should not be used near

emergency/intensive care medical

equipment and should not be used by

people with pacemakers.

Never dispose of batteries in a fire. There

is a serious risk of explosion and/or the

release of highly toxic chemicals.

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Setting up

1 Connect the charger

IMPORTANT

Please note that your handset is NOT

registered to the base station. The BT

Diverse 5200 additional handset will

be easily registered once you complete

the steps 1 to 3 below.

Plug the power supply cable into the

power socket on the underside of your

charger.

Plan the location

Situate your product close enough to

the mains power socket so that the

cable will reach.

Make sure it is at least 1 metre away

from other electrical products to avoid

interference.

Do not situate the product in the

bathroom or other humid areas.

2 Plug the power supply

unit into the wall socket

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Registering and charging

the handset

WARNING

Under no circumstances should

non-rechargeable batteries be used.

Only use AAA 1.2V Nickel Metal

Hydride (NiMH) rechargeable

batteries with a minimum capacity of

700mAh.Using inappropriate batteries

will invalidate your guarantee and

may damage the telephone. Batteries

and accessories are available from

www.withandwithoutwires.com

or call 0870 240 5522.

The display is protected by a plastic

film. Remove the protective plastic film

from the display.

INT

Insert the batteries

Registering the handset

Insert the two batteries supplied, as

indicated inside the battery

compartment and slide the battery

compartment cover shut.

To register your handset to a BT

Diverse 5210 or Diverse 5250 base

station, place it in the base station

with the display facing upward. After

approx. one minute, the handset’s

internal number is displayed (e.g.: 1).

Successful registration is signalled by

a confirmation tone.

When the handset is registered the

display will show:

The battery cover may be found in the

packaging with the batteries.

INT

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Press the OK options button.

If the icons on the display

flash continuously...

Press the DOWN navigation

button until the display shows

It means that the handset is not

registered with the base station.

Press the OK options button.

Enter system PIN.

Ensure you have correctly carried out

step 3 above. If the product has still

not registered, please see “Registering

manually” below.

Press the OK options button.

If the base station is a

All additional handsets you purchase

will need to be individually registered

with the base station before they will

work with the BT Diverse 5200.

BT Diverse 5210 or 5250 base

press the PAGE button for

approximately three seconds.

After approximately one minute

the handset will display its

internal number. The handset

is now registered and the

handset display will return to

the idle screen.

Leave the handset for approx. 16 hours

in the base station to charge the

batteries, as they are not charged in the

factory. The battery status icon flashes

on the handset to indicate that the

batteries are being charged.

If the base is not a 5210 or

5250 you will need to follow

the user guide for the base

station you are registering the

5200 handset to.

To manually register a

BT Diverse 5200 handset to

another base station

Note

If you want to register your

handset to another base station

you will need to manually

To make internal calls see page 22.

On the handset to be registered:

Press the MENU options button.

Press the DOWN navigation

button until the display shows

Handset Settings.

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To de-register a handset

Battery level icons

When the batteries are almost flat a

beep sounds and the display shows the

empty battery icon. You will need to

recharge your handset before you can

use it. The various states of charge

are shown below:

INT

Press the INT navigation

button to display the list of

internal handsets registered

to the base.

Press the UP or DOWN

navigation button to select the

handset you want to de-register.

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Press the MENU options button.

Press the DOWN navigation

button until the display shows

De-register Handset.

Press the OK options button.

Out of range?

Enter the base station PIN

(original setting = ⁰⁰⁰⁰).

If you go out of range of a base station

for a long time while your handset is

switched ON, it may take more than

20 minutes to ‘find’ the base station

again when you come back within

range. However, by simply switching

the handset OFF for a moment, then

ON again, it will find the base station

within a few seconds.

Press the OK options button.

Display shows ^de-register

handset?

Press the OK options button

to confirm de-registration.

Press the RED PHONE button

to return to the idle screen.

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Setting the date and time

Battery performance

Batteries and case may become warm

during charging. This is normal.

Press the Menu options button.

Under ideal conditions, the handset

batteries should give about 13 hours

talktime or 170 hours standby time

on a single charge. However, new

NiMH batteries do not reach their full

capacity until they have been in

normal use for several days.

Press the DOWN navigation

button until the display shows

Calendar/Clock.

Press the OK options button.

Date/Timeappears.

Press the OK options button.

The charge capacity of rechargeable

batteries will reduce with time as they

wear out, so reducing the talk/standby

time of the handset. Eventually they

will need to be replaced. New batteries

are available from

Enter the day/month/year, e.g.

05 10 03 for 5th October 2003.

Press the OK options button.

Enter the time – hours/minutes.

e.g. 0925 for 9:25am.

www.withandwithoutwires.com

or call 0870 240 5522.

Press the OK options button.

Use the UP/DOWN navigation

buttons to select ^am/pmif in 12

hour mode.

If you replace the handset batteries

with ones that have been fully charged,

the battery indicator will not show full

until the next charge cycle has been

completed. Charge the handset until

the batteries register full again. From

then on the display will be correct.

Press the OK options button.

Press the DOWN navigation

button to ^{Time Mode}.

Press the OK options button.

Use the UP/DOWN navigation

buttons to select 12 or 24 hour

display (12hr is the default).

Note

If you subscribe to a Caller Display

service the time and date will be set

with the first incoming call.

However, the year setting will have to

be changed manually. See opposite.

Press the OK options button.

Press the RED PHONE button

until you reach the idle display.

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Using the telephone

Preparatory dialling

Note

To exit a menu at any time, press the

RED PHONE button. This will take

you back one step. Keep pressing the

RED PHONE button to return to the

idle screen.

Enter the phone number first.

If you make a mistake press

the C options button to

ᮤ

remove any incorrect digits.

Press the GREEN PHONE

button to dial the number.

To switch the handset power

on and off

To end a call

Press and hold the RED

PHONE button to switch the

handset off.

Press the RED PHONE button.

Press and hold the RED

PHONE button to switch the

handset on again.

Call timer

Your handset automatically times the

duration of all external calls, showing it

on the display during your call and for

a few seconds after it is finished.

Making and ending calls

To make an external call

Ensure the handset is

switched ON.

Press the GREEN PHONE

button. You will hear the dial

tone.

Dial the number.

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

To receive an external call

To make a handsfree call

Press the GREEN PHONE

Dial the number

button to answer the call.

Press the HANDSFREE button.

The loudspeaker is switched

on and you hear the number

being dialled.

If the handset is on the base,

simply lift it up and speak.

You do not need to press the

GREEN PHONE button.

To switch back to using the

handset at any time, press the

GREEN PHONE button.

This is called Autotalk. You

can switch autotalk off so you

always have to press the

GREEN PHONE button to

answer a call, see page 34.

To adjust the handsfree

volume whilst in handsfree

mode

Handsfree

Whilst in handsfree mode and

you want to increase or

decrease the handsfree volume.

Handsfree allows you to talk to your

caller without holding the handset and

enables other people in the room to

listen to the conversation. Your hands

are left free, for example to take notes.

Press the MENU options

button.

Press the OK options button to

select ^volume.

Note

Using the LEFT or RIGHT

navigation buttons you can

either increase or decrease the

volume.

You can test the handsfree function by

dialling the BT speaking clock on 123.

Press the OK options button

if you want to save the new

volume setting.

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

To answer a call in handsfree

To store an entry in the

directory

When the phone rings:

Press the DIRECTORY button.

Press the HANDSFREE button.

The call is transferred to the

loudspeaker.

Press the MENU options button.

Display shows New Entry.

Press the OK options button.

Enter the telephone number.

To switch to handsfree during

a call

Press the OK options button to

enter the name.

Enter the name.

During a call you can switch to

handsfree mode:

Entering names:

Enter the name using the letters

on the keypad. For example, to

enter the name ^TOM:

Press the HANDSFREE button.

The call is transferred to the

loudspeaker.

Press the 8 button, Tappears

on the display.

TUV

Press the GREEN PHONE

button to switch back to using

the handset.

Press the 6 button three times

MNO

until the display shows ^O

Then press the 6 button to

display ^m

Note

For the full character map,

see page 18.

If you need to replace the handset in

the base station during a call, for

example, because the battery is flat,

hold down the HANDSFREE button.

Press the MENU options

button. Display shows Save

^Entry.

Press the OK options button

to confirm.

Using the directory

Press the RED PHONE button

until you reach the idle display.

You can store up to 50 names and

numbers in the telephone directory.

You can enter up to 32 digits and up to

16 characters.

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Note

The first letter of each name, and the

first letter after a punctuation mark

are automatically shown as capitals.

Letters are always added to the left of

the cursor.

Press to switch between capitals

and lower case.

Press to move the cursor.

Press to delete from right to left.

Press 1 to enter a blank space.

Character map

These are the characters you can use when storing a directory entry.

1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x

€

(

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

)

y´

WXYZ

a➔A ✱

“

‘

;

–

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

To dial a name and number in

the directory

To edit a directory entry

Press the DIRECTORY button.

Use the keypad to enter the

first letter of the name you

wish to edit.

Press the DOWN navigation

button to scroll through the

names which are listed in

alphabetical order.

Then press the DOWN

navigation button to scroll to

the exact entry.

^MENUPress the MENU options button.

Enter the first letter of the

name you want, e.g. for Emma,

press 3 twice to search for

names beginning with E.

Press the DOWN navigation

button until ^{EDIT ENTRY}is

displayed.

DEF

Press the OK button.

Press the GREEN PHONE

button. The number is dialled.

Edit the number, if necessary,

using the LEFT/RIGHT and

DELETE buttons.

ᮤ

Press the OK button.

<NAME>is displayed.

To view directory entry

If the name is correct, press

the MENU button, ^{SAVE ENTRY}

Press the DIRECTORY button.

is displayed.

Press the DOWN navigation

button to scroll through the

entries.

Press the OK button. The

display will show ^ENTRYSAVED.

If you wish to edit the name,

enter a new name now, using

the LEFT/RIGHT and DELETE

Press the first letter of the

name you are looking for.

ᮤ

Press the RED PHONE button

buttons as above.

until you reach the idle display.

Press the MENU button. The

display will show ^{SAVE ENTRY}.

Press the OK button. The

display will show ^ENTRYSAVED.

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To delete an entry

Extra directory

Press the DIRECTORY button

Your Diverse 5200 has an

and open the directory.

additional 10 name and number

directory. It is recommended

that this is used for special

numbers i.e. doctor, dentist,

takeaway numbers.

Press the DOWN navigation

button to scroll to the entry

you want to delete.

Press the MENU options button.

Press the EXTRA DIRECTORY

button.

Press the DOWN navigation

button until the display shows

Delete Entry.

The structure of this directory

is the same as the main

Press the OK options button

to confirm. You hear a

confirmation beep.

directory. You can follow the

instructions starting on page 17

for storing, dialling, viewing,

editing and deleting these

names and numbers.

Press the RED PHONE button

until you reach the idle display.

Redial

To delete the entire directory

Your handset automatically saves the

last 10 telephone numbers dialled into a

redial list.

Press the DIRECTORY button

and open the directory.

Press the MENU options button.

To dial a number in the

redial list

Press the DOWN navigation

button until the display shows

Delete List.

Press the REDIAL options

button. The last number

dialled will be displayed.

Press the OK options button.

Delete List?is displayed.

Press the OK options button.

Press the DOWN navigation

button to scroll through the

redial list.

Press the RED PHONE button

until you reach the idle display.

Press the GREEN PHONE

button to dial the number.

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To copy numbers shown in

the redial list to the directory

To delete a number from the

redial list

Press the REDIAL options

button.

Press the DOWN navigation

button to scroll to the number

you want to copy.

Press the DOWN navigation

button to select the number

for deletion.

Press the MENU options

button.

Press the DOWN navigation

button until the display shows

Copy to Directory.

Press the DOWN navigation

button until the display shows

Delete Entry.

Press the OK options button.

Press OK to confirm deletion.

Press the OK options button

Press the RED PHONE button

again.

until you reach the idle display.

Enter the name (for details,

see page 17).

Secrecy

Press the MENU options button.

When on a call you can talk to someone

in the same room, without your caller

hearing.

The display shows ^{Save Entry}.

Press the OK options button

to confirm.

Press the RED PHONE button

until you reach the idle display.

To switch secrecy on/off

During a call:

Note

INT

Press the INT navigation

To cancel any procedure, press the

RED PHONE button until the display

returns to idle.

button. The microphone is

switched off. The caller hears

musical tones.

Press the RED PHONE button

to return to the caller.

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Internal calls

Note

You can also page all handsets by

pressing the PAGE button on the base

station.

If you have multiple handsets

registered to the base you can make

internal calls between handsets.

INT

Press the INT options button.

To transfer an external call

between handsets

A list of all the handsets that

are registered to the base are

listed, you can select any of

them.

You can forward an external

call to another handset

registered to the base.

Your handset is identified by

INT 1

During an external call:

Press the DOWN navigation

button to highlight the

handset you want to call and

press the GREEN PHONE

button.

INT

Press the INT navigation

button to display the list of

handsets. Your caller hears

musical tones.

Press the UP or DOWN

navigation button to select the

handset you want to call or

Call all handsets.

Press the handset number you

want to call on the keypad.

Press the GREEN PHONE

options button to call. When

the other handset answers you

can announce the call.

Select the ^{Call All}option

to page all the handsets

registered to the base and

press the GREEN PHONE

button.

Call All

Press the RED PHONE button

to put the call through.

The line will be seized by the

first handset user to answer

the call.

Note

You can also put the call through

without announcing it by immediately

pressing the RED PHONE button after

dialling the other handset.

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

To put an external call on hold

while you make an internal call

To answer a waiting call

during an internal call

If you are making an internal

call and hear the Call Waiting

tone you can immediately take

the incoming call.

This enables you to ask another

handset user a question and

then get straight back to your

caller.

Press the MENU button.

During a call:

To accept Call Waiting, press

the OK options button.

INT

Press the INT options button

to display the list of handsets.

Your caller hears musical

tones.

To reject Call Waiting, press

the DOWN navigation button.

Press the UP or DOWN

navigation button to select the

handset you want to call.

The display shows ^reject

^{Call Waiting}.

Press the OK options button.

Press the handset number you

want to call on the keypad.

Note

Press the GREEN PHONE

button to call.

If you accept Call Waiting you will

automatically terminate your

internal call.

You can now speak with the

other handset user.

To return to your

external caller:

^MENUPress the MENU button and

Backwill be displayed.

Select the OK options button

which will reconnect you to

the external call.

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Caller Display and other

BT Calling Features

IMPORTANT

Note

To use Caller Display and Call Waiting

you must first subscribe to the Services

from your Network Provider. For more

information on BT’s Calling Features

call BT free on 0800 800 150.

Calls that are ‘withheld’, ‘unavailable’

or ‘international’ are not stored in the

Calls list, as there is no telephone

number sent via the Network.

If you subscribe to a Caller Display

Service you can see who is calling you

on your handset display, as well as the

date and time of their call (unless the

number has been withheld).

Calls list

The Calls list contains the telephone

numbers of your last 10 callers.

Whether you take a call or not, the

caller’s details are stored in the Calls

list. You can display, scroll through and

dial numbers in the list and copy them

into the directory.

If you have stored a name to go with

the number in your handset directory,

the name will be displayed instead.

Please ensure that you have stored the

full telephone number, including the area

code, otherwise the name will not match

the number stored in the directory.

If a call is received when the Calls list

is full then the oldest entry will be

deleted automatically.

If the caller has withheld their number,

the display will show WITHHELD.

The

button lets you open:

If you call from another handset, the

display shows the handset number

and INT.

• Calls list.

• Network mailbox.

• Text messages (SMS).

Note

If you have a new call in your Calls list,

the

icon will flash on the handset.

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To call the number:

To view the Calls list

Press the GREEN PHONE

button. The number displayed

is dialled.

When you have new calls, the

icon flashes in the display.

Press the ENVELOPE button.

To display the date and time

the call was received:

Press the DOWN navigation

button until the display shows,

e.g. ^{Calls List: 03+07}.

Press the MENU options

button.

In this example, you have

received 3 new calls and you

have 7 old calls (calls you have

already viewed).

Press the DOWN navigation

button until the display shows

Date and Time.

Press the OK options button.

Press the OK options button to

display the most recent number

that called you.

The date and time of the call

are displayed.

Press the OK options button to

return to the Calls list.

Press the UP or DOWN

navigation button to display

all your new calls, followed by

all your old calls.

To display the status of the call:

^MENUPress the MENU options

button.

Note

Press the DOWN navigation

button until the display shows

Status.

To exit the Calls list at any time,

press the RED PHONE button until

you reach the idle display.

Press the OK options button.

WHEN A CALLS LIST ENTRY

IS DISPLAYED YOU HAVE THE

FOLLOWING OPTIONS:

The display shows whether the

call is a New Callor an Old

Calland the number of the

call in the Calls list, e.g. ^01/10–

the first call in a list of ten.

Press the OK options button to

return to the Calls list.

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To copy a number from the

Calls list to the directory:

To delete the whole Calls list:

Press the MENU options

button.

Press the DOWN navigation

button until the display shows

Delete List.

Press the DOWN navigation

button until the display shows

Copy to Directory.

Press the OK options button.

The number is displayed.

Press the OK options button.

The display shows ^{Calls list}

empty!

Press the RED PHONE button

until you reach the idle display.

The display shows

<Enter Name>.

Enter the name of the person

using the keypad.

Press the MENU options

button.

The display shows ^{Save Entry}.

Press the OK options button.

Entry Savedis displayed.

The display automatically

returns to show the Calls list.

To delete a call from the

Calls list:

Press the MENU options

button.

The display shows

Delete Entry.

Press the OK options button.

The display shows Entry has

been deleted!

The display then shows the

next Calls list entry.

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Options before you make a call

Call Waiting

Before making a call you can:

• Withhold your number from being

sent for one call.

• Switch Call Waiting on/off.

• Switch off Ringback.

If you also subscribe to a Call Waiting

Service, when you are on a call and

another person tries to call you, the

second caller’s number will appear on

the handset display and you will hear

an intermittent beep through the

handset. This is to alert you to the

other caller waiting to speak to you.

• Divert all calls to another number

(must be subscribed to).

To withhold your number

from being sent

To accept a waiting call

Your number appears on the

display of the person you call.

You can withhold it from the

next call.

During a call when you hear

the Call Waiting beeps:

The number (and name if

stored in the directory) of

the second caller will flash

on the display.

Press the MENU options button.

Press the DOWN navigation

button until the display shows

Select Services.

Press the MENU options button.

Press the OK options button.

Display shows ^{Accept Call}

^Waiting.

The display shows ^Withhold

^Number.

Press the OK options button.

Press the UP or DOWN

navigation buttons to toggle

between callers.

Enter the telephone number

you want to call.

Press the OK options button

to dial.

The number is dialled and your

number is withheld for this call.

Other BT Calling Features

Your Diverse 5200 additional handset

helps you use your Network’s special

services. For full details ask your

Network provider.

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To switch Call Waiting on/off

Ring Back Off

You can choose whether to have

your Call Waiting service

If you make a call and the

number is engaged you can

set your telephone to ring you

back once the number is free

by pressing 5. If you want to

cancel this request i.e. if you

have to go out before the call

rings back.

switched on or off depending on

what you are doing i.e. if you

are using the Internet via your

PC and do not want Call Waiting

to interrupt you.

JKL

Press the MENU options button.

Press the MENU button.

Press the DOWN navigation

button until the display shows

Select Services.

Display shows ^Select

^Services.

Press the OK options button.

Press the DOWN navigation

button until the display shows

For All Calls.

Press the DOWN navigation

button until ^{Cancel Ringback}

is displayed.

Press the OK options button.

Press the DOWN navigation

button until display shows

Call Waiting.

You will hear a Network

message confirming your

divert request.

Press the OK options button.

Press the RED PHONE button

until you reach the idle display.

Press the DOWN navigation

button to choose between ^On

or Off.

Press the OK options button.

Press the RED PHONE button

until you reach the idle display.

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Press the UP or DOWN

To set Call Divert

navigation button to display

the option you want All Calls,

NoAnsweror WhenBusy.

Note

Press the OK options button

again.

Call Divert requires subscription

from your Network provider. You

may be charged a subscription fee.

Select ^Onor Off.

Press the OK options button.

You can divert all incoming

calls to another number where

you can be reached.

Enter the telephone number

you want your calls diverted to.

Press the OK options button.

You can divert calls:

You will hear a Network

message confirming your

divert request.

• ^{All calls}– calls are put

straight through to the number

you have set.

• ^{No answer}– calls are

forwarded if your phone is

not answered.

Press the RED PHONE button

until you reach the idle display.

• ^{When busy}– calls are

forwarded if your phone is

engaged.

Press the MENU options button.

Press the DOWN navigation

button until the display shows

Select Serviceshighlighted.

Press the OK options button.

Press the DOWN navigation

button until the display shows

For All Calls.

Press the OK options button.

Display shows ^{Call Divert}.

Press the OK options button

again.

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Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Additional features

To set up quick access to

your Voice Mail service when

behind a switchboard e.g.

Meridian Mail

Voice Mail

If you have Call Minder or a Network

Messaging Service on your telephone

line you can set the 1 button to access

your messages.

Follow the steps previously

given, but when you come to

enter the telephone number of

your messaging service, you

will need to follow the example

below:

To set one-touch access to

your messages

Press the MENU options button.

Enter the access number for

your messaging service,

e.g. ⁷⁰⁰⁰.

Press the DOWN navigation

button until the display shows

Voice Mail.

Press and hold the RECALL

Press the OK options button.

button until ^Pis displayed to

enter a pause in the dialling

sequence.

The display shows ^{Set Key 1}.

Press the OK options button.

Enter your extension number,

followed by a hash, e.g. ^{1234 #}.

The display shows ^Network

^Mailbox.

Press and hold the RECALL

Press the OK options button.

button until ^Pis displayed to

enter another pause in the

dialling sequence.

Enter the telephone number

of your messaging service.

For example, 1571 to access the

‘BT Answer’ voice mail service.

Enter your PIN followed by a

hash, e.g. ^{000000 #}.

Press the OK options button.

Display shows ^{Entry Saved}.

The entire number should

look like this:

Press the RED PHONE button

7000P1234#P000000#

until you reach the idle display.

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Press the OK options button.

Note

Press the RED PHONE button

If your handset is registered to an

until you reach the idle display.

answering machine base i.e.

BT Diverse 5250 you will be given the

choice of accessing your answering

machine messages or Network

Messaging Service. See your

BT Diverse 5250 user guide for further

information.

Note

If you store your security PIN as part

of the quick access number, anyone

with access to the handset will be able

to retrieve your messages.

To retrieve messages from

your Voice Mail service

Press and hold down the

1 button.

When set up it will take you into

your message service. If during

the set up you entered your

security PIN as well as the

telephone number you will be

taken quickly into your

messages. If the security PIN

was not included you will have

to enter this number now,

followed by a

You will then be taken into

your messages.

Press the RED PHONE button

until you reach the idle display.

BT Diverse Helpline – 08457 908 070

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Handset settings

You can choose a range of settings to suit your

personal preferences.

Press the LEFT or RIGHT

navigation button to set the

volume level you want.

To change the earpiece volume

and handsfree volume

You can choose from:

Press the OK options button to

confirm and save the settings.

• 3 earpiece volume levels

• 5 levels handsfree

loudspeaker volume levels.

Press the RED PHONE button

until you reach the idle display.

Press the MENU options button.

To set the ringer volume

and melody

Press the DOWN navigation

button until the display shows

Audio Settings.

You can choose from:

• 5 ringer volumes (original

setting = 3)

• Crescendo ring (increasing

volume)

Press the OK options button.

The display shows ^Earpiece

^Volume.

Press the OK options button.

You hear the current handsfree

volume.

• Ringer off

• 10 ringer melodies

Press the MENU options button.

Press the LEFT or RIGHT

navigation button to set the

volume level you want.

Press the DOWN navigation

button until the display shows

Audio Settings.

Press the OK options button.

Press the DOWN navigation

button to select the handsfree

volume.

Press the DOWN navigation

button until the display shows

Ringer Volume.

Press the OK options button.

You hear the current ringer

volume.

You hear the current

handsfree volume.

BT Diverse Helpline – 08457 908 070

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Press the LEFT or RIGHT

navigation button to set the

ringer level you want.

To change the display

language

Press the OK options button.

Press the MENU options button.

Press the DOWN navigation

button to select the ringer

melody.

Press the DOWN navigation

button until the display shows

Handset Settings.

Press the OK options button.

Select whether external calls or

internal calls:

Press the DOWN navigation

button until the display shows

Language.

Press the OK options button.

Press the UP or DOWN

navigation button to set the

ringer melody you want.

The melody is played and its

number shown.

Press the OK options button.

Press the DOWN navigation

button to display the language

you want.

Press the OK options button

to confirm.

Press the OK options button to

confirm and save the settings.

Press the RED PHONE button

until you reach the idle display.

is displayed next to the

✔

Set melody.

Press the RED PHONE button

until you reach the idle display.

Shortcut button

If you want to switch the handset

ringer off quickly you can also press

and hold the

button. The

icon is displayed. To turn the handset

ringer back on press and hold down

the

button again and the symbol

will disappear.

BT Diverse Helpline – 08457 908 070

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

To switch off your handset’s

beeps and tones

To switch auto talk on or off

When you receive a call, you

can answer it simply by lifting

the handset off the base station.

This is called auto-talk. When

you switch auto-talk off, you

answer all calls by pressing

the GREEN PHONE button.

You can switch off and on:

• Key beeps when you press

each button on your handset

• Confirmation beeps when you

have finished making a setting

or action on your handset.

• Battery Low warning beep.

You can also set this to sound

only during a call.

Press the MENU options button.

Press the DOWN navigation

button until the display shows

Handset Settings.

Press the MENU options button.

Press the DOWN navigation

button until the display shows

Audio Settings.

Press the OK options button.

The display shows ^Auto

^Answer.

Press the OK options button.

Press the DOWN navigation

button until the display shows

Advisory Tones.

Press the OK options button.

indicates auto talk is

✔

switched on. Press the OK

options button again to switch

auto-talk off.

Press the OK options button.

Press the OK navigation

button to switch the key tones

On or Off.

Press the RED PHONE button

until you reach the idle display.

Press the DOWN navigation

button to move to the next line.

Press the OK options button.

Press the UP or DOWN

navigation button to switch the

battery low beep On or Off or to

sound only during a call.

Press the OK options button to

confirm the settings.

Press the RED PHONE button

until you reach the idle display.

BT Diverse Helpline – 08457 908 070

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

To switch keyguard on and off

To reset a handset

You can lock the keypad so that

it cannot be used accidentally

while carrying it around.

You can restore a handset to

its factory settings.

The handset’s Registration,

the Directory and the Calls list

are not affected.

Press and hold the button.

When the keyguard is

switched on, the display will

Press the MENU options button.

show the

icon.

Press the DOWN navigation

button until the display shows

Handset Settings.

Press and hold the button

to switch the keyguard off.

Press the OK options button.

Press the DOWN navigation

button until the display shows

Reset Handset.

To change the internal number

of a handset

Press the OK options button.

Your handsets are automatically

assigned internal numbers

between 1-6. You can change

these numbers.

The display shows ^{reset to}

default?

Press the OK options button to

confirm reset.

INT

Press the INT options button

to display the list of handsets.

The settings after a reset will be:

Press the UP or DOWN

navigation button to select the

handset you want.

Ringer volume

Ringer melody

Auto talk

Press the MENU options

button.

Battery low beep

Room monitor level

Time control

off

high

off

Edit Handset No. is displayed.

Press the OK options button.

Display language

Redial list

English

deleted

Press the RED PHONE button

until you reach the idle display.

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Enter an available number.

If the number is already

assigned to another handset

you hear a beep. Select another

number.

If required, press the UP or

DOWN navigation button to

select another handset and use

the Keypad to change the

number.

Press the OK options button

to confirm.

Press the RED PHONE button

until you reach the idle display.

BT Diverse Helpline – 08457 908 070

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Help

Try these solutions to the most common problems.

Problem

Possible cause

Solution

Handset not registering.

The base is not powered.

There are no batteries in the

handset.

Make sure that the power supply

is plugged in at the base and

switched on. Make sure that the

rechargeable batteries (included)

are fitted in the handset correctly.

Switch the handset off and then back

on again, place the handset on to the

base again and leave for approx.

1 minute to try registering again.

If this is still unsuccessful, then try a

manual registration (see page 12).

You have forgotten your base

station PIN number.

You have changed the PIN.

Try entering the default PIN (0000).

If you have changed the PIN and

cannot remember the number you

will need to contact the BT Diverse

Helpline on 08457 908070.

No display.

The handset is switched off.

Keyguard may be switched on.

Hold down RED PHONE for

1 second.

Charge or replace the batteries.

Nothing happens when you press

any button.

Hold down the button for

1 second.

No connection between handset

and base station.

Are you out of range of the base

station.

Move closer to the base station.

Handset is not registered.

Charger is not switched on.

Check the mains power is connected

correctly.

Handset on the charger does not

charge.

Is another handset using the line

for a long time?

Maximum charging power is only

possible when no calls are being made.

Is the handset placed on the

charger properly?

Make sure that the handset is placed

in the charger correctly.

You will hear a confirmation tone.

Are the batteries in correctly?

Check that you have put the batteries

in the right way, you will hear a

confirmation tone.

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Handset does not ring.

The handset ringer may be

switched off.

Hold down to switch the ringer

back on.

✱

The incoming caller’s number is

not displayed even though you

have Caller Display.

The caller’s number has been

withheld.

Caller has to allow their number to

be sent.

You keep hearing the error beep

(a descending tone).

You have pressed the wrong

button in a sequence.

Check the prompts in the display

or refer to instructions in the

user guide.

BT Diverse Helpline – 08457 908 070

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

General information

Within the 12-month guarantee period:

Guarantee

If you experience difficulty using the

product, prior to returning your

product, please read the Help section

beginning on page 37, or contact the

BT Diverse Helpline on 08457 908070

for assistance.

Your BT Diverse 5200 Additional

Handset and Charger is guaranteed

for a period of 12 months from the

date of purchase.

Subject to the terms listed below the

guarantee will provide for the repair of,

or at BT’s or its agent’s discretion the

option to replace the BT Diverse 5200,

or any component thereof, (other than

batteries), which is identified as faulty

or below standard, or as a result of

inferior workmanship or materials.

Products over 28 days old from the

date of purchase may be replaced with

a refurbished product.

In the unlikely event of a defect

occurring, please follow the Helpline’s

instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the

guarantee period has ended, the repair

must meet the approval requirements

for connection to the telephone network.

We recommend that you call the Helpline

on 08457 908070 and ask for details

of our recommended repair agents.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12

month guarantee period.

BT Accessories and

Replacement Items

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

For a full range of accessories and

replacement items for BT products

please call 0870 240 5522,

or visit:

• This guarantee does not cover any

faults or defects caused by accidents,

misuse, fair wear and tear, neglect,

tampering with the equipment, or

any attempt at adjustment or repair

other than through approved agents.

• This guarantee does not affect your

statutory rights.

BT Diverse Helpline – 08457 908 070

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Technical information

How many telephones can you have on

the line?

All items of equipment have a Ringer

Equivalence Number (REN) which is

used to calculate the number of items

that may be connected to any one

telephone line.

The BT Diverse 5200 (with up to 6

handsets) has a total REN of 1.

Any other instrument provided by

BT may be assumed to have a REN of

1 unless stated otherwise.

A total REN of 4 is allowed per telephone

line. (For example: if the BT Diverse 5200

is used in conjunction with three

extension telephones, each with a REN

of 1, then the total REN = 4)

Only use approved power supply item

code C39280-Z4-C478.

R&TTE

This product is intended for use within

the UK for connection to the public

telephone network and compatible

switchboards.

This equipment complies with the

essential requirements for the Radio

Equipment and Telecommunications

Terminal Equipment Directive

(1999/5/EC). In demonstration with

the Essential Requirement for efficient

use of the radio spectrum, the product

complies with TBR6. For a copy of the

Declaration of Conformity please

contact the BT Diverse Helpline.

BT Diverse Helpline – 08457 908 070

Diverse 5200 handset & charger ~ 4th Edition ~ 20th May ’03 ~ 5189

Index

directory entry

redial list

Auto talk on/off

Batteries

De-register handset