BT Aqua – Edition 3 - 24.04.07 – 8131
BT Aqua
User Guide
BT Aqua – Edition 3 - 24.04.07 – 8131
Got everything?
This User Guide provides you with all the
information you need to get the most from
your phone.
• BT Aqua handset & charger
• BT Aqua base
• 2 x AAA NiMH
rechargeable batteries
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’, on
the next few pages.
• Mains power adaptor for the
base (item code 028771)
• Small mains power adaptor for
the charger (item code 036684)
• Telephone line cord
• Wall mounting screws
and wall plugs
Need help?
If you have any problems setting up or using your BT Aqua
please call the Helpline on 0870 605 8047, or email
If you have purchased a
BT Aqua multiple pack you will
also have the following items
for each handset:
Alternatively, you may find the answer in the ‘Help’ section
at the back of this guide.
• BT Aqua handset & charger
IMPORTANT
Only use the telephone line cord supplied.
• 2 x AAA NiMH
rechargeable batteries
• Small mains power adaptor for
charger (item code 036684)
BT Aqua – Edition 3 - 24.04.07 – 8131
4
In this guide
Getting started
Paging/Find handset . . . . . . . . . . . . . . . . . . . 19
250 Name and number phonebook . . . . . . . 19
Store a name and number . . . . . . . . . . . . . . . 19
View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dial an entry. . . . . . . . . . . . . . . . . . . . . . . . . . 20
Edit a name and number . . . . . . . . . . . . . . . . 21
Edit ringtone. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 22
Delete entire phonebook. . . . . . . . . . . . . . . . 22
Copy an entry to another handset . . . . . . . . 22
Copy the entire phonebook to
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the handset and charger . . . . . . 8
Set date and time manually. . . . . . . . . . . . . . 9
Getting to know your phone
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10
Standby screen. . . . . . . . . . . . . . . . . . . . . . . . 11
Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Navigating the menus . . . . . . . . . . . . . . . . . . 13
Menu map/character map. . . . . . . . . . . . . . . 14
another handset. . . . . . . . . . . . . . . . . . . . . . . 23
Copy an entry to a SIM card . . . . . . . . . . . . . 24
Copy all entries to or from a SIM card. . . . . . 24
Change the dialling code . . . . . . . . . . . . . . . . 25
Using the phone
Switch the handset on / off. . . . . . . . . . . . . . 16
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 16
Earpiece/receiver volume . . . . . . . . . . . . . . . 17
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Make a handsfree call . . . . . . . . . . . . . . . . . . 17
Answer a call handsfree. . . . . . . . . . . . . . . . . 17
Switch to handsfree during a call . . . . . . . . . 18
Redial the last number called . . . . . . . . . . . . 18
Redial a number from the redial lists . . . . . . 18
Save a number from the redial list to
Handset settings
Handset ringtone . . . . . . . . . . . . . . . . . . . . . . 26
Handset ringer volume . . . . . . . . . . . . . . . . . 26
Receiver volume. . . . . . . . . . . . . . . . . . . . . . . 27
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 27
Display language . . . . . . . . . . . . . . . . . . . . . . 27
Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Menu colour . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Light timeout . . . . . . . . . . . . . . . . . . . . . . . . . 29
Display contrast . . . . . . . . . . . . . . . . . . . . . . . 30
Auto talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Key beep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Redial length . . . . . . . . . . . . . . . . . . . . . . . . . 31
PABX access code. . . . . . . . . . . . . . . . . . . . . . 31
the phonebook. . . . . . . . . . . . . . . . . . . . . . . . 18
Delete a / all redial number (s) . . . . . . . . . . . 18
To lock the keypad . . . . . . . . . . . . . . . . . . . . . 19
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
In this guide
5
Base settings
Send a text message to a Calls list number. . 44
Delete an entry . . . . . . . . . . . . . . . . . . . . . . . 45
Delete all entries . . . . . . . . . . . . . . . . . . . . . . 45
Base ringtone . . . . . . . . . . . . . . . . . . . . . . . . . 32
Base ringer volume . . . . . . . . . . . . . . . . . . . . 32
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ring priority . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Recall mode . . . . . . . . . . . . . . . . . . . . . . . . . . 34
First ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Restore default settings. . . . . . . . . . . . . . . . . 35
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
BT Services
BT Aqua Helpline . . . . . . . . . . . . . . . . . . . . . . 47
BT 118500 (Directory Enquiries) . . . . . . . . . 48
Call Divert on/off/check . . . . . . . . . . . . . . . . 48
Call Waiting on/off/check . . . . . . . . . . . . . . . 48
Add or edit an entry. . . . . . . . . . . . . . . . . . . . 49
Dial a stored entry . . . . . . . . . . . . . . . . . . . . . 49
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 50
Delete all entries . . . . . . . . . . . . . . . . . . . . . . 50
Clock & alarm
Date & time . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Set alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Alarm on /off . . . . . . . . . . . . . . . . . . . . . . . . . 37
Time format . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Switch off alarm ring . . . . . . . . . . . . . . . . . . . 37
Answering machine
Switch the answering machine on / off . . . . 51
Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 51
Switch message alert beep on / off . . . . . . . 51
On-screen alert . . . . . . . . . . . . . . . . . . . . . . . 52
Record your own outgoing message . . . . . . 52
Check or delete your outgoing message . . . 53
Select outgoing message mode . . . . . . . . . . 54
Record a memo . . . . . . . . . . . . . . . . . . . . . . . 54
Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 55
Message playback . . . . . . . . . . . . . . . . . . . . . 55
Delete all old messages . . . . . . . . . . . . . . . . . 56
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 56
Switch remote access PIN On or Off . . . . . . . 56
Change the remote access security PIN . . . . 57
Agenda
Add a new event . . . . . . . . . . . . . . . . . . . . . . 38
Switch off agenda ring. . . . . . . . . . . . . . . . . . 39
Show agenda details . . . . . . . . . . . . . . . . . . . 39
Edit agenda . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Send agenda as a text message . . . . . . . . . . 40
Delete agenda . . . . . . . . . . . . . . . . . . . . . . . . 41
Delete all agendas . . . . . . . . . . . . . . . . . . . . . 41
Calls lists
Caller Display / Calls lists . . . . . . . . . . . . . . . . 42
View new missed calls . . . . . . . . . . . . . . . . . . 42
View and dial from a calls list . . . . . . . . . . . . 43
Copy a Calls list number to the phonebook . 43
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
6
In this guide
Switch your answering machine on remotely. . . 57
Play messages . . . . . . . . . . . . . . . . . . . . . . . . 58
Using additional handsets
Registering an additional handset . . . . . . . . 73
Select a base. . . . . . . . . . . . . . . . . . . . . . . . . . 74
De-register a handset . . . . . . . . . . . . . . . . . . 75
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Call another handset . . . . . . . . . . . . . . . . . . . 75
Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 76
3-way conference call . . . . . . . . . . . . . . . . . . 76
Text messaging
Subscribe to the text messaging service. . . . 59
Cost of the fixed line service . . . . . . . . . . . . . 59
Send a text message . . . . . . . . . . . . . . . . . . . 60
Receiving and reading text messages. . . . . . 61
Read a new message . . . . . . . . . . . . . . . . . . . 61
Read, forward, delete, view and save numbers
of texts in the Inbox. . . . . . . . . . . . . . . . . . . . 62
Edit or send texts in the Drafts box. . . . . . . . 63
Forward or delete texts in the Outbox . . . . . 64
Edit templates . . . . . . . . . . . . . . . . . . . . . . . . 65
Deleting texts . . . . . . . . . . . . . . . . . . . . . . . . . 66
Service Centre numbers. . . . . . . . . . . . . . . . . 66
Add or change Service Centre numbers . . . . 66
Set send centre. . . . . . . . . . . . . . . . . . . . . . . . 67
Message alert tone . . . . . . . . . . . . . . . . . . . . 67
Set message size. . . . . . . . . . . . . . . . . . . . . . . 68
User areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Add a user mailbox. . . . . . . . . . . . . . . . . . . . . 69
Open and read a mailbox text . . . . . . . . . . . . 69
Edit a user mailbox. . . . . . . . . . . . . . . . . . . . . 70
Delete a user mailbox. . . . . . . . . . . . . . . . . . . 71
Set common mailbox sub address. . . . . . . . . 72
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
General information
Safety information . . . . . . . . . . . . . . . . . . . . . 84
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 84
Product disposal instructions . . . . . . . . . . . . 85
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Returning your phone . . . . . . . . . . . . . . . . . . 86
How many telephones can I have? . . . . . . . . 86
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Declaration of Conformance . . . . . . . . . . . . . 86
Connecting to a switchboard. . . . . . . . . . . . . 86
Inserting a pause . . . . . . . . . . . . . . . . . . . . . . 86
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Wall mounting template . . . . . . . . . . . . . . . . 87
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Getting started
7
WARNING
Do not place your BT Aqua in the
bathroom or other humid areas.
Location
You need to place your BT Aqua base within 2 metres of the
mains power socket and telephone socket so that the cables
will reach.
Handset range
The BT Aqua has a range of 300
metres outdoors when there is a clear
line of sight between the base and
handset. Any obstruction between the
base and handset will reduce the range
significantly. With the base indoors
and handset either indoors or
outdoors, the range will normally be
up to 50 metres. Thick stone walls can
severely affect the range.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference. Your BT Aqua works by
sending radio signals between the handset and base. The
strength of the signal depends on where you site the base.
Putting it as high as possible ensures the best signal.
To wall mount your BT Aqua base, see Wall Mounting
template, page 87.
Signal strength
The icon on your handset indicates
when you are in range. When out of
range of the base, the out-of-range
tone will sound every minute. This
tone is repeated until you move back
into range.
Setting up
Connecting up the large base
Which power adaptor?
1.
The larger mains power adaptor is for
the large base unit and the smaller one
is for the charger unit.
IMPORTANT
The base station must be plugged into
the mains power at all times. Do not
connect the telephone line cord into
the wall socket until the handset is
fully charged. Only use the power and
telephone cables supplied with the
product.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
8
Getting started
Battery low warning
Plug the large mains power cable into the socket marked
on the underside of the base and plug the other end into the
mains power wall socket and switch the power on.
If the
icon flashes in the external
display you will need to recharge the
handset before you can use it again.
During charging, the
in the display.
icon will scroll
Connecting the handset and charger
Battery performance
If you have purchased a multiple pack, this process will need
to be carried out for all handsets and chargers:
In ideal conditions, fully charged
batteries should give about 10 hours
talk time or 100 hours standby time on
a single charge.
1. Plug the small mains power cable into the socket marked
on the underside of the charger.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last as
long as possible.
2. Insert the 2 x AAA NiMH batteries supplied into the handset.
Then slide the compartment cover into place.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they will
need to be replaced. New batteries are
available from the BT Aqua Helpline on
0870 605 8047.
3. Place the handset on the charger to charge for at least 24 hours.
When the handset is fully charged the
it is fully charged.
icon will indicate that
After charging your handset for the
first time, subsequent charging time is
about 6–8 hours a day. Batteries and
handset may become warm during
charging. This is normal.
4. After 24 hours, plug the telephone line cord from the large
base into the telephone wall socket.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Getting started
9
Date and time
Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically for all handsets
when you receive your first call.
The date and time is recorded with each answering machine
message you receive.
If you do not have a Caller Display service you can set the date
and time manually.
Set date and time manually
1. Press Menuand scroll
or
to Clock&Alarmthen
press Select.
2. Date&Timeis highlighted. Press Select.
3. Enter the date using the format DD/MM/YY e.g. 09 06 07 for
9th June 2007. Enter the time, and you can select 12 or 24
hour time format, see page 37. Press Save.
4. Press
or Backuntil you return to standby.
Your BT Aqua is ready for use.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
10
Getting to know your phone
Handset buttons
Option button (left)
Press to open the Menu.
Press to select options
displayed on screen.
Option button (right)
Press to open the phonebook menu, page 19.
Press to select options displayed on screen.
Redial/Up
In standby, press to open and scroll
through the Redial list, page 18.
In talk mode, press to adjust volume.
In menu mode, press to scroll
through the options.
When storing an entry in
the phone book, press and hold to
enter a Pause, page 86.
End call/ Power on/off
Press to end a call, page 16.
In menu mode, press to return to standby.
In standby, press and hold to switch the
handset off. When off, press to switch the
handset back on.
Names
Menu
Right/Int
Used for internal calls, page 75.
Talk/Handsfree
In standby mode, press to make
and receive calls, page 16.
In talk mode, press to switch
handsfree on and off, page 17.
Text
When pressed, if you have new messages will
go to the Inbox. If there are no messages will
go to the text messaging menu.
Left/R (Recall)
For use with switchboard/PBX
and BT Calling Features.
Down/Phonebook
In standby, press to open and scroll through
the Names list, page 20.
In talk mode, press to adjust volume.
In menu mode, press to scroll
through the options.
*
Press and hold to switch between Tone
and Pulse dialling, page 33.
#/Lock
Press and hold to lock the keypad, page 19.
To unlock, select Unlockand follow
the on screen instructions.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Getting to know your phone
11
Standby screen
Charger
Range indicator
Battery
status
Scrolls
when
Flashes when out
of range or not
registered
charging
Handset name/
number
Display icons
Displayed in standby mode to indicate
Answering machine is On.
handset is in range of the base.
Flashes if you move out of range.
An alarm is set.
The keypad is locked.
Shows handset battery status.
Scrolls when the handset is charging.
You have answering
machine messages.
You have SMS text messages.*
You have missed calls.*
Handset ringer volume is Off.
Displayed in handsfree talk mode.
* For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
12
Getting to know your phone
Base (side)
Base (top)
SIM card tray
Insert your mobile phone SIM card here to
copy to and from the phonebook.
Power / In Use LED
Answering Machine LED
On Answer On
On
Flashing In use
Incoming call
Power on
Flashing New messages
Event such as new
SMS text message
Registration / Find handset
In standby, press to ring the handset(s), page 19.
Press and hold to enter registration mode
when registering handsets, page 73.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Getting to know your phone
13
Option buttons
Press to select the option displayed
on the screen.
Navigating the menus
Your BT Aqua has an easy to use menu system.
Names
Options
Menu
Each menu has a list of options, which you can see on the
menu map on the following page.
When the handset is switched on and in standby:
Up
1. Press Menuto open the main menu.
2. Then use
options.
or
buttons to scroll through the available
Down
3. Press the OKoption button to select a menu option or the
If no buttons are pressed for 30
seconds, the handset returns to
standby automatically.
Backoption button to go back to the previous screen.
To return to the previous menu level, press Back.
To exit the menu and return to standby press
the handset cover shut.
or slide
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
14
Getting to know your phone
Menu map
Text messaging
Write Message
Inbox
Drafts
Outbox
Templates
Delete Messages
Text Settings
Answer machine
Play
Play All
Answer On/Off
Record Memo
Outgoing Message
Delete Messages
Answer Settings
Calls Lists
Agenda
“Event”
Add event
Show Details
Edit Event
Send as a Text
Delete Event
Delete All Events
Network Services
BT Helpline
BT 118500
Divert on
Divert off
C wait on
Missed Calls
Received Calls
Dialled Calls
Delete calls
C wait off
C wait check
Character map
Key
1
Assigned characters and symbols
.
,
-
c
f
?
!
¡
æ
é
¿
å
'
@
ç
F
:
A
3
;
B
É
/
C
1
2
2
a
d
g
j
b
e
h
k
n
q
u
x
2
3
4
5
6
s
ä
è
ì
à
E
I
5
ñ
Q
U
Y
Ä
Æ
Ñ
Å
Ç
3
D
H
L
ò
P
T
4
i
l
o
r
v
y
G
K
ø
ß
ü
W
4
5
J
6
m
p
t
ö
7
ù
9
M
R
V
Z
N
S
8
9
O
7
Ü
6
Ö
Ø
7
8
8
z
9
w
0
X
0
*
bring up symbol table (in SMS edition mode)
short press to switch between Abc, abc, ABC and 123 mode
#
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Getting to know your phone
15
Clock & Alarm
Date & Time
Alarm
Settings
Set Handset
Ringtone
Registration
Register Handset
Select Base
Names menu
From menu in
standby:
Search
Add Entry
Copy Phonebook
Dialling Codes
Memory Status
Delete Phonebook
Press Namesduring
a call:
Phonebook list is
displayed.
Add Entry
Show Details
Edit Entry
Time Format
Ringer Volume
De-register
Receiver Volume
Handset Name
Language
Delete Entry
Wallpaper
Menu colour
Screensaver
Light Timeout
Display Contrast
Auto Talk
Key Beep
Redial Length
PABX Access Code
Press
in standby:
Phonebook list is
displayed.
Show Details
Send Message
Edit Entry
Copy Entry
Ringtone
Set Base
Ringtone
Delete Entry
Ringer Volume
Dialling Mode
Ring Priority
Recall Mode
First Ring
System PIN
Master Reset
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
16
Using the phone
When you make a call, the In Use light
on the base flashes.
Switch the handset on / off
1. In standby, press and hold
to switch the handset off.
If the number dialled matches an entry
in the phonebook, the name is
displayed.
When off, press
to switch back on.
Make a call
Call timer
Your handset will automatically time
the duration of all external calls. The
handset display shows the call duration
both during and for a few seconds
after your call.
1. Open the handset and press
.
2. When you hear the dial tone, dial the number.
Preparatory dialling
During a call, you can open the
phonebook by pressing Names.
1. Open the handset and dial the number first. If you make a
Auto answer
mistake press Clearto delete the last digit.
If auto answer is set to ONyou can just
slide open the handset to answer a
call.
2. Press
to dial.
If you have switched it off, you will
End a call
1. Press
need to press
as well.
Auto answer ON is the default setting.
To switch Auto Talk on and off,
see page 30.
or shut the handset.
Receive a call
Out of range warning
When the handset goes out of range of
the base, the screen shows
Searching…the flashes and the
handset gives a warning beep.
When you receive an external call, the phone rings. The display
shows ExternalCalland the caller’s number or, if the number
matches an entry stored in the phonebook, the name is
displayed.
If you are on a call, the line will hang
up. Move back within in range. The
handset will automatically re-connect
to the base.
1. Open the handset to answer the call. Or, if the handset
is already open, press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Using the phone
17
Adjust the earpiece /receiver volume
1. During a call, press or to increase or decrease the
volume. The display shows the level.
Secrecy
1. During a call, press Secrecy. The display shows SecrecyOn
Secrecy
During a call, you can talk to someone
nearby without your caller hearing.
and your caller cannot hear you.
2. Press Offto return to your caller.
Make a handsfree call
1. Dial the number then press
2. Press again. The
.
Handsfree
Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen to your conversation over the
loudspeaker.
icon is displayed and you hear your
call over the handset loudspeaker.
Press
to switch the call between the earpiece and the
During a handsfree call, press
loudspeaker.
or
to change the volume.
3. Press
or close the handset to end the call.
Answer a call handsfree
When the phone rings:
1. Open the handset and press
or press
twice to
answer the call if the slide is closed.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
18
Using the phone
Switch to handsfree during a call
1. During a call: press
to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece
between, press
again.
Redial
Redial the last number called
1. Press the last number you called is displayed.
2. Press to dial.
The last 20 telephone numbers called
are saved to a redial list. You can then
select any of the numbers to redial,
delete or copy to the phonebook.
Redial numbers can be up to 32 digits
long.
Redial a number from the redial lists
1. Press the last number you called is displayed.
to scroll to the number you want.
to dial.
2. Press
3. Press
or
Save a number from the redial list to the phonebook
Please see page 43 for instructions, “Copy a Calls list number
to the phonebook”, and select the Dialledcallsoption.
Delete a redial number/delete all redial
Please see page 45 for instructions and select the Dialled
Callsoption.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Using the phone
19
Keypad lock
To lock the keypad
1. Press and hold
You can lock the keypad so that it
cannot be used accidentally while
carrying it around.
. The handset beeps and
is displayed.
To unlock the keypad:
Important
When the keypad is locked you can still
answer incoming calls and operate the
handset as normal. When the call is
ended, the keypad lock comes on
again.
1. Press Unlock. Display shows Press#toUnlockKeys.
2. Press
.
Paging/Find handset
1. Press on the base. All handsets registered to the base
will ring and display PagingCall.
2. Press on the base again to stop the ringing or, on any
You can alert a handset user that they
are wanted or locate a missing
handset.
Paging calls cannot be answered by a
handset.
handset, press Stopor any button on the handset to stop all
handsets ringing.
You can store up to 250 names and
numbers in the phonebook. Names
can be up to 12 characters long and
numbers up to 24 digits. You can also
select different ring tones for
250 Name and number phonebook
phonebook entries.
When storing a name the first
character is upper case and the rest
lower case.
Store a name and number
1. From standby, press Names. The phonebook menu
To change the case manually,
is displayed.
press
To store Pause, press and hold
To store a Recall, press
.
.
2. Searchis highlighted. Scroll
to AddEntryand
press Select.
.
3. Enter the name and press OK.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
20
Using the phone
Store a name and number
4. Enter the number and press Save.
If you subscribe to a Caller Display
Service and want the name of your
caller displayed instead of the number
service, enter the full telephone
number including the dialling code .
5. Scroll
or
to the ringtone you want and press Select.
The display shows <NAME>Savedand returns to the
phonebook menu.
You can store multiple entries with the
same name but, to prevent
unnecessary duplicates, only store the
same number once.
6. Press Backto return to the previous menu level or close the
handset.
Entering names
Use the keypad letters to enter
View an entry
names, e.g. to store TOM:
1. Press
2. Scroll
. The first entry is displayed.
or to the entry you want or search alphabetically.
Press
Press
Press
once to enter T.
three times to enter O.
once to enter M.
3. Press Options. The display highlights ShowDetails.
Writing tips
Press Clearto delete the last
4. Press Selectto display the name, number and ringtone.
character or digit.
5. Press Dialto call the number or Backto return to the
Press
or
to move backwards or
previous level.
forwards through character/digits.
Press to switch between upper
and lower case.
Dial an entry
Press
Use
to insert a space.
or for other
1. In standby, press
. The first entry is displayed.
to the entry you want or search alphabetically.
to dial the displayed number.
punctuation characters.
2. Scroll
3. Press
or
You must enter a name to go with a
number.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Using the phone
21
Search alphabetically
Press
Edit a name and number
Or
1. Press
2. Scroll
.
Press Names.
or
to the entry you want.
to EditEntryand press Select.
Searchis highlighted. Press Select.
The list of entries is displayed.
3. Press Optionsand scroll
Enter the first letter of the name you
want. The first name beginning with
that letter is displayed.
4. Press Clearto delete characters, use the keypad to enter new
ones then press OK.
Scroll
to view any other entries
5. Press Clearto delete digits, use the keypad to enter new ones
beginning with that letter.
then press Save.
Open the phonebook during a call.
1. During your conversation, press
Names.
6. Scroll
or
to the ringtone you want and press Selectto
save the entry.
2. Use the menu to select AddEntry,
ShowDetails, EditEntryor
DeleteEntry.
7. Press Backto return to the previous menu level.
Edit ringtone
1. Press
2. Scroll
.
or
to the entry you want.
to Ringtoneand press Select.
to the ringtone you want and select OKto save
3. Press Optionsand scroll
4. Scroll or
the entry.
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
22
Using the phone
Delete an entry
1. Press
2. Scroll
.
or
to the entry you want.
3. Press Optionsand scroll
to DeleteEntryand press
Select.
4. Press Yesto confirm or Noto cancel.
5. Press Backto return to the previous menu level.
Delete entire phonebook
1. Press Names.
2. Scroll
or
to DeletePhonebookand press Select.
3. Press Yesto confirm or Noto cancel.
4. Press Backto return to the previous menu level.
When you have more than one
handset registered to your BT Aqua
base, you can copy entries between
handsets.
Copy an entry to another handset
1. Press
2. Scroll
.
or
to the entry you want.
to CopyEntryand press Select.
4. ToHandsetis displayed. Press Select.
3. Press Optionsand scroll
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Using the phone
23
5. Available handsets are displayed. Scroll
or
to the
handset you want and press Select. CopyPhonebook?is
prompted on the receiving handset. Press Yesto accept or No
to cancel. When completed the display shows 1EntryCopied.
6. Press Backto return to the previous menu level.
In just a few minutes, you can copy all
your phonebook contacts to another
handset.
Copy the entire phonebook to another handset
At the handset you are copying from:
1. Press Names.
Memory status
You can check how much of the
phonebook memory is available.
2. Scroll
to CopyPhonebookand press Select.
1. Press Names.
3. ToHandsetis displayed. Press Select.
2. Scroll
to MemoryStatusand
press Select.
4. Available handsets are displayed. Scroll
or
to the
3. Display shows the number of Used
and Freeentries.
handset you want and press Select. When completed the
display shows the number of entries copied.
4. Press Backto return to the previous
menu level.
5. Press Backto return to the previous menu level.
At the receiving handset:
1. The display shows CopyPhonebook?Press Yesto begin
copying or Noto cancel.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
24
Using the phone
The PIN number will be displayed as
asterisks for security reasons.
Copy an entry to a SIM card
1. Insert the SIM card into the SIM READER slot on the side of
the base.
While copying to another handset or
SIM card, any other handsets
registered to the base can still make
and receive phone calls as normal.
2. Press
3. Scroll
4. Scroll
to open the phonebook list then press Options.
to CopyEntryand press Select.
to ToSIMand press Select.
However, if an incoming call is
received, the copying process is
cancelled so that the call can taken.
5. If requested, enter your SIM PIN then press OK.
If the memory becomes full during
copying from a SIM , the display shows
MemoryFullNotAllCopied.
6. Display shows Please wait...X%as it copies entries from the
SIM. When completed the display shows <NAME>Copied.
Most SIM cards are supported, but if
the SIM Card format is not compatible,
the display shows SIMFormatNot
Supported.
7. Press Backto return to the previous menu level.
Copy all entries to or from a SIM card
1. Insert the SIM card into the SIM READER slot on the side of
the base.
2. Press Names.
3. Scroll
4. Scroll
to CopyPhonebookand press Select.
to either FromSIMor ToSIMand press Select.
5. If requested, enter your SIM PIN then press OK.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Using the phone
25
6. Display shows Copyingand the name of each entry. When
completed the display shows the number of entries.
7. Press Backto return to the previous menu level.
Change the dialling code
When copying from a SIM only the first
12 characters of each name are copied
and the first 24 digits in a number are
copied.
1. Press Names.
2. Scroll
3. Scroll
to DiallingCodesand press Select.
If an entry with a duplicate number is
found, the entry will not be copied.
to the part of the dialling code you need to change,
International Countryor Localand press Select.
,
PleaseInsertSIMCardwill be
displayed if you have not already
inserted a SIM card into the base.
4. Enter the new code and press Save.
5. Press Backto return to the previous menu level.
Local code
The Dialling Codes function
automatically converts SIM entries
beginning with international dialling
codes to the local code. For example,
on a SIM card, + is the international
code and 44 is the country code.
These will be replaced automatically by
the local code 0 so that a number
beginning +44207 will be converted
to 0207.
You should not normally need to alter
this setting if you are using your BT
Aqua in the UK and your mobile to call
UK numbers. If this is not the case,
then please call the BT Aqua Helpline
for assistance on 0870 605 8047.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
26
Handset settings
You can set different ringtones for
external calls and internal calls.
Handset ringtone
1. Press Menu, scroll
to Settingsand press Select.
Select from 10 handset ringtones.
You will hear a sample ring for each
one you highlight (if the ringer is not
switched off).
2. SetHandsetis highlighted. Press Select.
3. Ringtoneis highlighted. Press Select.
4. Press
or
to highlight ExternalCallor InternalCalls.
Press Selectto confirm.
5. Scroll
or
to highlight the ringtone you want.
6. Press Selectto confirm.
7. Press Backto return to the previous menu level or close the
handset cover to return to standby.
The handset has 5 ringer volume
settings plus Off.
Handset ringer volume
1. Press Menu, scroll
to Settingsand press Select.
If the volume is set to Off the
icon is displayed.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Press
to RingerVolumeand press Select.
or to display the volume level you want.
Press Selectto confirm.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Handset settings
27
This sets the standard volume level for
the handset earpiece. There are 8
levels to choose from.
Receiver volume
1. Press Menu, scroll
to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Press
to ReceiverVolumeand press Select.
or to display the volume level you want. Press
Selectto confirm.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Handset name
1. Press Menu, scroll
2. SetHandsetis highlighted. Press Select.
3. Scroll to HandsetNameand press Select.
to Settingsand press Select.
If you are using more than one
handset with your BT Aqua base, you
can give each handset a personalised
name to easily distinguish between the
handsets.
4. Use the keypad to enter the name and press Save.
A name can be up to 10 characters
long.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Display language
The available languages include:
English, Francais, Deutsch, Italiano
and Espanol.
1. Press Menu, scroll
to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
28
Handset settings
3. Scroll
4. Scroll
to Languageand press Select.
or to the language you want and press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Wallpaper
1
Press Menu, scroll to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Scroll
to Wallpaperand press Select.
or to the Wallpaper you want and press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Menu colour
1
Press Menu, scroll to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Scroll
to Menu Colourand press Select.
or to select the colour you want: blue, orange or
pink and press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Handset settings
29
When the screensaver is set to Clock an
analogue clock is displayed.
Screensaver
The screensaver comes on when the
screen backlight switches off in
standby mode. To change the
If you switch the screensaver on you will need to open the
handset in order to see any new event indications.
backlight timeout setting, see below.
1. Press Menu, scroll
to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Scroll
to Screensaverand press Select.
or to set the Screensaver to Clockor Off.
5. Press Selectto select Clock.
6. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Set how long the backlight stays on
after the last button press.
Light timeout
1. Press Menu, scroll
to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Scroll
to LightTimeoutand press Select.
or to set the timeout period you want then press
Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
30
Handset settings
Display contrast
1. Press Menu, scroll
to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Scroll
to DisplayContrastand press Select.
or to Low, Mediumor Highthen press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you set Auto Talk to ON, when
you receive an incoming call you
can answer it just by sliding open
the handset. You do not need to
Auto talk
1. Press Menu, scroll to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
press
.
3. Scroll
4. Scroll
to AutoTalkand press Select.
or to Onor Offthen press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
When you press a button on the BT
Aqua handset you hear a beep. You
can switch this on or off.
Key beep
1. Press Menu, scroll
2. SetHandsetis highlighted. Press Select.
3. Scroll to KeyBeepand press Select.
to Settingsand press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Handset settings
31
4. Scroll
or
to Offor Onthen press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Redial length
1. Press Menu, scroll
to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
3. Scroll
4. Scroll
to RedialLengthand press Select.
or to Shortor Longthen press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If your BT Aqua is connected to a
PABX access code
switchboard, you may need to enter a
1 digit access code in the dialing
sequence to be able to connect to the
outside line.
1. Press Menu, scroll
to Settingsand press Select.
2. SetHandsetis highlighted. Press Select.
The access code will be displayed at
the beginning of a number on the
screen.
3. Scroll
4. Scroll
to PABXAccessCodeand press Select.
or to On, Offor SetCodethen press Select.
The access code will not be used when
you dial the number yourself (rather
than for example from the
phonebook). This allows you to make
calls to other switchboard extensions.
If you select SetCode, enter the switchboard access code e.g.
9 then press Save.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
32
Base settings
Select from 5 base ringtones.
Base ringtone
1. Press Menu, scroll
to Settingsand press Select.
2. Scroll
3. Ringtoneis highlighted. Press Select.
4. Scroll or to highlight the ringtone you want.
to SetBaseand press Select.
You will hear a sample ring for each
one you highlight (if the ringer is not
switched off).
5. Press Selectto confirm.
6. Press Backto return to the previous menu level or close the
handset cover to return to standby.
The base has 5 ringer volume settings
plus Off.
Base ringer volume
1. Press Menu, scroll
to Settingsand press Select.
2. Scroll
3. Scroll
4. Press
to SetBaseand press Select.
to RingerVolumeand press Select.
or
to display the volume level you want.
Press Selectto confirm.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Base settings
33
Your BT Aqua is pre-set to Tone
Dialling mode
dialling. You should not normally need
to change this setting. The dial mode
options are Tone (Time Break/Earth) or
Pulse (Earth).
1. Press Menu, scroll
to Settingsand press Select.
2. Scroll
3. Scroll
4. Press
to SetBaseand press Select.
to DiallingModeand press Select.
or to highlight Pulseor Tonethen press Select
to confirm.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
When you have more than one
handset registered to your base, you
can set one handset to ring before the
other handsets. This allows one
handset user to answer all incoming
first, like a receptionist.
Ring priority
1. Press Menu, scroll
to Settingsand press Select.
2. Scrol l
3. Scroll
4. Press
to SetBaseand press Select.
to RingPriorityand press Select.
Choose AllHandsetsif you want all
handsets to ring at the same time or
SelectHandsetto nominate a
handset to ring two times before the
others.
or
to highlight AllHandsetsor SelectHandset
then press Select.
If you choose SelectHandsetall available handsets are
displayed. Scroll
or
to highlight the handset you want
then press Select.
Scroll
or
to the number of rings you want to set 2, 4 or
6 and press Select.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
34
Base settings
Recall mode
1. Press Menu, scroll
to Settingsand press Select.
to SetBaseand press Select.
to RecallModeand press Select.
or to highlight TimedBreakor Earththen press
2. Scroll
3. Scroll
4. Press
Selectto confirm.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
First ring
1. Press Menu, scroll
to Settingsand press Select.
to SetBaseand press Select.
to FirstRingand press Select.
or to Onor Offthen press Selectto confirm.
2. Scroll
3. Scroll
4. Press
If you have subscribed to your
network’s Caller Display service, your
BT Aqua does not ring until the caller
information has been received and
displayed.
However, if you want your handset to
ring without waiting for the caller
information to be displayed, set First
Ring to On. Please note that this will
mean the first ring you hear will be the
default ringtone. This will change to
any ringtone you have set once the
caller information is displayed.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Base settings
35
The System PIN is used when changing
certain settings and registration / de-
registration. The default setting is
0000. You can change this to your own
preferred number up to 8 digits.
System PIN
1. Press Menu, scroll
to Settingsand press Select.
2. Scroll
3. Scroll
to SetBaseand press Select.
to SystemPINand press Select.
When you enter a PIN the digits are
shown as ****.
4. Enter the old PIN (original setting 0000) and press OK.
5. Enter the new PIN and press OK.
6. Re-enter the new PIN and press OK.
7. Press Backto return to the previous menu level or close the
handset cover to return to standby.
You can restore your BT Aqua to its
default (original) settings.
Restore default settings
1. Press Menu, scroll
to Settingsand press Select.
It will not affect the phonebook, calls
list or user’s data, including
personal/recorded outgoing messages
and answer machine messages.
All handsets registered to the base
will be retained.
2. Scroll
3. Scroll
to SetBaseand press Select.
to MasterResetand press Select.
4. Select Yesto confirm or Noto cancel.
All text, answer machine, handset and
base settings will be reset.
5. Enter the system PIN (original setting 0000) then press OK.
The display will show ResetCompetethen return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
36
Clock & alarm
Date & time
If you subscribe to your network’s caller display service, the base
sets the date and time for all handsets whenever a call is
received. You can manually set the time on an individual handset.
1. Press Menu, scroll
to Clock&Alarmand press Select.
2. Date&Timeis highlighted, press Select.
3. Enter the date using the format DD/MM/YY and press Save.
4. Enter the time and press Save.
You can set the time to either 12 or 24
hour format, see page 37.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
When the alarm is set, the display
Set alarm
shows the
icon.
1. Press Menu, scroll
to Clock&Alarmand press Select.
Each handset can have a different
alarm setting.
2. Scroll
3. Press
4. Press
to Alarmand press Select.
or
or
to select Onand press Select.
to select Once, Mon-Frior OnDailyand
press Select.
5. Enter the time you want the alarm and press Save.
6. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Clock & alarm
37
Once an alarm has been set, you can
switch the setting on or off.
Alarm on /off
1. Press Menu, scroll
to Clock&Alarmand press Select.
If the alarm was set to Once the
will disappear from the screen.
2. Scroll
3. Press
to Alarmand press Select.
or to select Onor Off and press Select.
If set to On Daily or Mon-Fri the
will remain on the screen.
If you are using the handset to make a
call when the alarm ring is due, the
flashes and you hear a beep in the
earpiece.
4. Press Backto return to the previous menu level.
Time format
Set the time format to 12 or
24 hour setting.
Set the time format to 12 or 24 hour setting.
1. Press Menu, scroll
to Clock&Alarmand press Select.
to TimeFormatand press Select.
or to select 12Houror 24Hourand press Select.
2. Scroll
3. Press
4. Press Backto return to the previous menu level.
Switch off alarm ring
1. When the alarm goes off, press Stop.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
38
Agenda
Use your BT Aqua to remind you of
details of up to five events such as
birthdays, anniversaries or
appointments. The entry can be up to
24 characters long.
Add a new event
1. Press Menu, scroll
to Agendaand press Select.
2. If no previous event is stored, AddEventis highlighted
press Select.
Or
If events are already stored, they are listed. Press Options.
AddEventis highlighted. PressSelect.
Up to 24 characters can be entered as
the subject.
3. Enter the subject and press Save.
4. Enter the date (DD/MM) and press Save.
5. Enter the time (HH:MM) and press Save. If the current time
format setting is 12 hour, select am or pm.
6. Press
or
to select Silentor Alarmand press Select.
If you press Alarm:
Scroll
Scroll
or
or
to select Onceor Annuallyand press Select.
to select when you want to receive the
If you select a silent reminder, the
event subject is displayed on screen
but no alarm will sound.
reminder Ateventtimeor 30minbefore, press Select.
Display shows Saved.
When the event memory is full, the
display shows MemoryFull. You must
delete an event before you can add a
new one.
7. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Agenda
39
Switch off agenda ring
1. The event is displayed. Press Viewto stop the alarm and see
the details of the event. Or press Backto stop the alarm and
return to the standby screen. If no button is pressed, the alarm
stops after one minute.
Show agenda details
1. Press Menu, scroll
to Agendaand press Select.
2. Stored events are displayed. If required, scroll
to the event
you want and press Options.
3. Scroll
to ShowDetailsand press Select. The description,
date and time of the reminder are displayed.
4. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Edit agenda
1. Press Menu, scroll
to Agendaand press Select.
2. Stored events are displayed. If required, scroll
to the event
you want and press Options.
3. Scroll
to EditEventand press Select.
4. Edit the subject and press Save.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
40
Agenda
5. Edit the date and time then press Save.
6. Press
or
to select Silentor Alarmand press Select.
If you press Alarm:
Scroll
Scroll
or
or
to select Onceor Annuallyand press Select.
to select when you want to receive the
reminder Ateventtimeor 30minbefore, press Select.
Display shows Saved.
7. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Send agenda as a text message
1. Press Menu, scroll
to Agendaand press Select.
2. Stored events are displayed. Scroll
to the event you want
and press Options.
3. Scroll
to SendasaTextand press Select.
4. The event is displayed. Press Selectto select Sendoption
and enter a destination number.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Agenda
41
Delete agenda
1. Press Menu, scroll
to Agendaand press Select.
2. Stored events are displayed. Scroll
to the event you want
and press Options.
3. Scroll
to DeleteEventand press Select.
4. Press Yesto confirm or Noto cancel.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Delete all agendas
1. Press Menu, scroll
2. Stored events are displayed. Press Options.
3. Scroll to DeleteAllEventsand press Select.
to Agendaand press Select.
4. Press Yesto confirm or Noto cancel.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
42
Calls lists
IMPORTANT
Caller Display
If you have subscribed to a Caller Display Service, you will be
able to see your caller’s number on your handset display
(provided it is not withheld) prior to answering the call.
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
BT Calling Features call BT free on
0800 800 150.
To ensure the caller's name is
If your caller’s name and number are stored in the phonebook
and a name/number match is found, you will see the caller’s
name on the display instead.
displayed, make sure you have stored
the full telephone number, including
the dialling code in the phonebook.
If the caller’s number is stored in the
phonebook, the name assigned to it
is displayed.
Calls lists
Each handset can hold details of up to 30 answered or
unanswered calls and 20 dialled calls.
If the number is unavailable,
Unavailablewill be displayed.
The caller’s details are stored in a Calls list whether you
answered the call or not. When the list is full, and a new call is
received, the oldest entry will be deleted automatically.
If the call is from an international
number, Internationalwill be
displayed.
If the call is from the operator,
Operatorwill be displayed.
New calls alert
If the call is from a payphone,
Payphonewill be displayed.
When you have missed calls, the display shows YouhaveX
newcalls. If you press Back, the screen returns to standby
If the call is from a ringback request,
Ringbackwill be displayed.
and the
icon is displayed.
View new missed calls
1. When you see the new calls alert, press View. You can now
scroll
or
through the MissedCallslist.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Calls lists
43
2. Press Options. ShowDetailsis highlighted. Press Selectto
see the number, date and time of the call.
3. Press Backto return to the previous menu level or close the
handset cover to return to standby.
View and dial from a Calls list
1. Press Menu, scroll
MissedCallsis highlighted. Scroll
MissedCalls, ReceivedCallsor DialledCalls.
to CallsListsand press Select.
or to choose
2. Press Select. You can now scroll or through the list.
3. Press Options. ShowDetailsis highlighted.
4. Press Selectto see the caller’s number, date and time of call.
5. Press Dialto call the number.
6. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Copy a Calls list number to the phonebook
1. Press Menu, scroll
to CallsListsthen press Select.
MissedCallsis highlighted.
If required, scroll
or
to Receivedor DialledCalls
then press Select.
2. Scroll
or
to the entry you want and press Options.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
44
Calls lists
3. Scroll
to SaveNumber. Press Select.
See ‘Entering names’ and ‘Writing tips’
on page 20.
4. Enter a name then press OK. The number is displayed,
press Save.
If you need to edit the number, use
Clearto delete any unwanted digits,
then enter new ones using the keypad.
5. Scroll
or
to the ringtone you want and press Select.
6. Press Backto return to the previous menu level or close the
handset cover to return to standby.
See page 59 for more information on
text messaging.
Send a text message to a Calls list number
1. Press Menu, scroll
to CallsListsthen press Select.
MissedCallsis highlighted.
If required, scroll
or
to Receivedor DialledCalls
then press Select.
2. Scroll
3. Scroll
or
to the entry you want and press Options.
to SendMessage. Press Select.
4. Write the message then press Options.
5. Sendis highlighted. Then press Select. (You can save, insert
a symbol, emoticon or template).
6. The number is pre-entered on the Send to screen, press Send
to send the message.
7. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Calls lists
45
Delete an entry
1. Press Menu, scroll
to CallsListsthen press Select.
MissedCallsis highlighted.
If required, scroll
or
to Receivedor DialledCalls
then press Select.
2. Scroll
3. Scroll
or
to the entry you want and press Options.
to DeleteCall. Press Select.
4. Press Backto return to the previous menu level or close the
handset cover to return to standby.
You can delete all entries in an
individual Calls list or all entries from
all Calls lists.
Delete all entries
1. Press Menu, scroll
MissedCallsis highlighted.
If required, scroll or to DeleteCallspress Select.
to CallsListthen press Select.
2. Scroll or to highlight MissedCalls, ReceivedCalls,
DialledCallsor AllCalls. Press Select.
3. Press Yesto confirm or Noto cancel.
4. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
46
Call Waiting
You must subscribe to your network’s
Caller Display service for Call Waiting
to work. A quarterly fee may be
payable.
Call Waiting
1. During a call, you hear a soft beep in the earpiece and the
display shows the number of the caller or the name if it
matches an entry in your phonebook. If these are not
available, the display shows CallWaiting.
See page 48 – 49 for instructions on
how to switch your Call Waiting service
on or off.
2. Press
to put your current caller on hold and speak to the
new caller.
3. Press
4. Press
again to switch between both callers.
to finish the current call or close the handset
cover to end both calls.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
BT Services
47
IMPORTANT
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
To use BT Services and BT Calling
Features you must first subscribe (if
required) to the relevant service from
your network provider. A quarterly fee
may be payable.
Up to 22 entries are available in the Useful Numbers directory.
The spare entries can be handy for storing important services
such as the number of your Doctor or Dentist.
For more details on BT’s Calling
Features, call BT free on 0800 800
150.
If you are not connected to the BT
network, some of these services may
not be available. Please contact your
network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
Pre-stored BT Services numbers:
•
•
•
•
BT Aqua Helpline
BT 118500
Divert on
•
•
•
•
Divert check
C wait on
C wait off
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.
Divert off
C wait check
BT Aqua Helpline
1. Press Menuthen scroll
to NetworkServicesand
press Select.
2. BTHelplineis highlighted. Press Options.
3. ShowDetailsis highlighted. Press Select
4. Press Dialto call.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
48
BT Services
BT 118500 (Directory Enquries)
1. Press Menuthen scroll
to NetworkServicesand
press Select.
2. Scroll
to BT 118500. Press Options.
3. ShowDetailsis highlighted. Press Select.
4. Press Dialto call.
Call Divert on/off/check
Call Divert will divert all incoming calls to another number of
your choice.
1. Press Menuthen scroll
to NetworkServicesand
press Select.
2. Scroll
to Diverton, Divertoffor Divertcheck.
Press Options.
3. ShowDetailsis highlighted. Press Select.
4. Press Dialto call. Follow the spoken instruction, or listen for
confirmation/status of your instructions.
See page 46 for instructions on how to
use Call Waiting.
Call Waiting on/off/check
1. Press Menuthen scroll
to NetworkServicesand
press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
BT Services
49
Call Waiting lets you know if another
person is trying to contact you while
you are on a call. If a second caller
rings you will hear a beep in the
handset. Providing you have also
subscribed to Caller Display, the screen
will show the caller’s details.
2. Scroll
Options.
to Cwaiton, Cwaitoffor Cwaitcheck.Press
3. ShowDetailsis highlighted. Press Select.
4. Press Dialto call. Listen for confirmation of your instruction or
hear the status of your CallWaiting.
Add or edit an entry
1. Press Menuthen scroll
to NetworkServicesand press
Select.
You can edit existing entries or use an
‘empty’ slot to enter your own
preferred number in the Useful
Numbers directory.
2. Scroll
3. Scroll
to the entry you want. Press Options.
to Edit Entry. Press Select
4. Enter the name you want and press Save.
Names can be up to 12 characters and
number up to 24 digits long.
5. Enter the number you want and press Save.
6. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Dial a stored entry
1. Press Menuthen scroll
to NetworkServicesand press
Select.
2. Scroll
to the entry you want and press Options.
3. ShowDetailsis highlighted. Press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
50
BT Services
4. Press Dialto dial the number.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Delete an entry
1. Press Menuthen scroll
to NetworkServicesand press
Select.
2. Scroll
3. Scroll
to the entry you want and press Options.
to DeleteEntryand press Select.
4. Press Yesto confirm or Noto cancel.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Delete all entries
1. Press Menuthen scroll
to NetworkServicesand press
Select.
2. Press Options.
3. Scroll
to DeleteAlland press Select.
4. Press Yesto confirm or Noto cancel.
5. Press Backto return to the previous menu level or close the
handset cover to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Answering machine
51
Your BT Aqua can digitally record up to
11 minutes of messages or up to 59
messages. Each message can last up to
a maximum of 3 minutes. As well as
recording incoming messages, you can
record memos for other users.
Switch the answering machine on / off
1. Press Menu, scroll
to AnsweringMachineand press
Select.
2. Scroll
3. Scroll
to AnswerOn/Offand press Select.
or to highlight Onor Offand press Select. When
You can operate your answering
machine from:
switched on the handset display shows
in idle.
• the handset.
• remotely, from any other
Touchtone™ telephone, see page 56.
Answer delay
Your BT Aqua comes with two pre-
recorded outgoing messages, Answer
and Record or Answer Only, but if you
wish you can record your own.
1. Press Menu, scroll
to AnsweringMachineand
press Select.
You will need to set the date and time (if
you have not already done so) so that
you will know when each message was
received, see page 36. The default day
and time setting is Monday 12.01 pm.
2. Scroll
3. Scroll
4. Scroll
to AnswerSettingsand press Select.
or
or
to AnswerDelayand press Select.
to the setting you want and press Select.
5. Press Backto return to the previous menu level.
Message alerts
When you have new messages, with
the audible message alert switched on,
you will hear an audible alert once at
the handset. The default setting is Off.
Switch message alert tone on / off
1. Press Menu, scroll
to AnsweringMachineand
press Select.
2. Scroll
3. Scroll
to AnswerSettingsand press Select.
or to MessageAlertand press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
52
Answering machine
Answer delay sets the number of times
your BT Aqua will ring before the
4. Scroll
or
to highlight Onor Offand press Select.
answer machine picks up your call and
starts playing the outgoing message.
5. Press Backto return to standby.
You can change this setting to
between 2–9 rings or Time Saver.
The default setting is 6 rings.
On-screen alert
When you have new answering machine messages, the screen
shows YouhaveXnewmessages. All new messages are
indicated by a blue dot.
For information on Time Saver, see
Switch your answering machine on
remotely, page 58.
1. Press Play. Or, scroll
or
the list of messages. Press Play
to hear the highlighted message.
Outgoing messages
Answer and Record
The outgoing message is the message a caller first hears when
the answering machine picks up their call. There are 2 pre-
recorded outgoing messages to choose from (see note right)
or you can record your own.
The pre-set Answer and Record
outgoing message, that allows your
caller to leave a message, is “Hello,
your call cannot be taken at the
moment, so please leave your message
after the tone”.
Your Answer and Record outgoing
message can be up to 3 minutes long
and will replace the prerecorded
message.
Record your own outgoing message
1. Press Menu, scroll
to AnsweringMachineand press
Select.
2. Scroll
to OutgoingMessageand press Select.
3. Recordis highlighted, press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Answering machine
53
Answer Only
The pre-set Answer Only outgoing
message, where callers hear an
4. Scroll
or
to Answer&Recordor AnswerOnlyand
press Select.
announcement but cannot leave a
message, is “Hello, your call cannot be
taken at the moment and you cannot
leave a message, so please call later”.
5. The display shows Pleasespeakafterthetone.
6. After the tone, speak your message clearly into the handset
then press Saveto end recording.
When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message.
7. Your outgoing message is played back. If you want to delete it,
press Deleteduring playback. If you press Saveor wait for
the message to play back, it will be saved.
Your Answer Only message can be up
to 11 minutes long (maximum
recording length) and will replace the
pre-recorded message.
Check or delete your outgoing message
However, you should try to keep your
message short to allow time for
recording memos, or incoming
messages when using Answer and
Record mode.
1. Press Menu, scroll
to AnsweringMachineand
press Select.
2. Scroll
3. Scroll
4. Scroll
to OutgoingMessageand press Select.
to Playand press Select.
Deleting a personal outgoing message
automatically reinstates the pre-
recorded outgoing message.
or
to Answer&Recordor AnswerOnlyand
press Select.
5. Press to PersonalOGMand press Select.
You cannot delete a pre-recorded
message.
6. The message is played. Press OKto stop playback or press
Deleteto delete a personal OGM.
7. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
54
Answering machine
Choose which outgoing message you
want played to callers.
Select outgoing message mode
1. Press Menu, scroll
to AnsweringMachineand press
Select.
2. Scroll
to AnswerSettingsand press Select.
3. AnswerModeis highlighted, press Select.
4. Scroll
or
to Answer&Recordor AnswerOnlyand
press Select.
5. If there is a personal OGM saved, press
or
to Default
OGMor PersonalOGMand press Select. Your selection is
confirmed. If there is no personal OGM saved the default OGM
will be selected.
6. Press Backto return to the previous menu level.
Memos can only be recorded via
the handset.
Record a memo
1. Press Menu, scroll
to AnsweringMachineand press
Select.
2. Scroll
to RecordMemoand press Select.
3. The display shows Pleasespeakafterthetone.
4. After your hear the tone, speak your memo then press Save
to end recording.
5. Your memo is played back. If you want to delete it, press
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Answering machine
55
Deleteduring playback. If you press Saveor wait for the
message to play back, it will be saved.
6. Press Backto return to the previous menu level.
When the answering machine is on
and takes a call, you can use the
loudspeaker to listen to the caller
leaving a message. You can then
identify the caller and decide whether
to take the call in person.
Call screening
1. When your BT Aqua rings, wait for the answering machine to
take the call. When the caller begins leaving a message, the
display shows Recording. Press Screento hear the caller.
While screening, you can adjust the
2. To interrupt and speak to the caller directly, press Talk. Or,
after the caller has hung up, and the display shows Youhave
anewmessage, press Playto play new messages.
volume by pressing
or
.
3. Press Backto return to the previous menu level.
Each message is played back with day
and time of the call announced as well
as the caller’s number (if available) and
name if stored in the phonebook.
Message playback
1. Press Menuand scroll
to AnsweringMachine.
Press Select.
When a memo is played back, the
caller’s name and number is displayed
if available.
2. Playis highlighted. Press Selectto choose which messages
you want to play or scroll
play all messages.
to PlayAlland press Selectto
3. Press Talkto switch between the earpiece and handset
loudspeaker.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
56
Answering machine
Keyboard shortcuts
During playback:
During playback press Optionsthen scroll
or
to:
Pause, RepeatMessage, Skip Forward, Skip Backward,
Delete.
To pause
To resume
4. Press Selectto choose the highlighted option. At the end of
To repeat message
playback, press Backto return to the previous menu level.
To play previous message
Delete all old messages
To delete current message
To play next message
1. Press Menu, scroll
to AnsweringMachineand press
Select.
2. Scroll
to DeleteMessagesand press Select.
Answering Machine messages that are
not deleted are automatically saved.
3. Display shows Deletealloldmessages?Press Yesto
confirm or Noto cancel.
New / unplayed messages cannot be
deleted.
4. Press Backto return to the previous menu level.
Memory full
Remote access
You can operate your answering machine from any
Touchtone™ phone by calling your BT Aqua and entering a 4
digit security code.
If the memory is within 10 seconds of
becoming full while a caller is leaving a
message, they will hear, “ Please
complete your message within 10
seconds”. If they are still talking when
the memory becomes full the caller
hears, “Thank you for calling”, and the
machine will hang up.
Switch remote access PIN On or Off.
The OGM will set to Answer Only. You
must delete messages before your BT
Aqua can record new messages.
1. Press Menu, scroll
to AnsweringMachineand
press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Answering machine
57
2. Scroll
3. Scroll
4. Scroll
to AnswerSettingsand press Select.
or
or
to RemoteAccessand press Select.
to highlight Onor Offand press Select.
5. Press Backto return to standby.
IMPORTANT
You should change the security PIN
from the original setting of 0000.
Change the remote access PIN
1. Press Menu, scroll
to AnsweringMachineand
It is advisable to make a note of your
new PIN code and keep it somewhere
safe.
press Select.
2. Scroll
3. Scroll
4. Scroll
to AnswerSettingsand press Select.
or
or
to RemoteAccessand press Select.
to highlight RemoteAccessPINand
press Select.
5. Enter the Old 4-digit PIN and press Save.
(Default setting = 0000)
6. Enter the new 4-digit Pin and press Save.
7. Enter the new PIN again and press Save.
8. Press Backto return to standby.
Switch your answering machine on remotely
If you forget to switch your answering machine on, you can do
it remotely from another phone.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
58
Answering machine
Time saver
1. Dial your telephone number and let it ring. After 20 rings you
will hear your outgoing message.
When you ring in to access your
messages remotely, if your answering
machine is set to time saver and you
have new messages it will answer after
2 rings, if you do not have any new
messages, it will answer after 6 rings.
This means you can hang up after 3
rings knowing you have no new
messages, saving you time and the
cost of the call.
2. Press *, then enter your security code.
(Default setting = 0000)
3. Press 0 and your answering machine will switch on ready to
answer incoming calls.
You cannot use this feature if you have
BT Answer 1571 or Call Minder active
as the call will be intercepted before
the 20 rings.
Play messages
1. Dial your phone number. When you hear your outgoing
message, press *.
Your handset will automatically return
to standby if no button is pressed for 8
seconds or more.
2. Enter your 4 digit PIN.
If you have any new messages they
will be played after you have entered
your security PIN code.
3. Use the keypad to operate your answering machine:
1
2
3
4
5
6
7
8
9
0
To hear main menu
If you enter an incorrect PIN code you
will hear ‘Incorrect security code.
Please enter your security code’. You
can try entering the code again. If it is
still incorrect you will hear the voice
prompt and your BT Aqua will hang
up.
To play messages
To play new messages
To skip back during messages
To delete during messages
To skip forward during messages
To set to answer only or answer and record
To record a new outgoing message
To set answer off
If no button is pressed for 8 seconds or
To set answer on
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Text messaging
59
IMPORTANT
Welcome to the BT text messaging Service on your BT Aqua.
Your BT Aqua can send and receive text messages from
participating mobile networks and compatible landline
telephones in the UK.
You must subscribe to your Network
Provider’s Caller Display service so that
you can use text messaging and you must
not withhold your telephone number.
A quarterly fee may be payable, please
contact your network provider for
more details.
The fixed line text service is provided under BT’s terms and
conditions for telephone service. These can be found by
visiting the BT.com website at:
You may also send messages to landline
phones that are NOT text compatible.
Messages to non-compatible lines will
be connected to voice text and
delivered in spoken words to the
telephone as a call. Please note that
the conversion can translate common
abbreviations and smileys etc, but to
ensure maximum clarity of message
delivery, abbreviations etc should be
used sparingly.
Subscribe to the text messaging service
When you send your first text message from your BT Aqua you
will automatically be registered for the service.
On receipt of your first text through the service, the system
will send you a welcome text message back. You may also
register by sending the word ‘Register’ to 00000 upon which
you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription to
out how much it costs to send a text message (depends upon
your call package).
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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60
Text messaging
Writing tips
Press Clearto delete incorrect
characters.
Send a text message
1. Press
Or
.
Use
or
to move the cursor
through the text, if you want to
insert/delete text.
Press Menu, TextMessagingis displayed, press Select.
2. WriteMessageis highlighted. Press Select.
3. Use the keypad to enter your message.
4. Press Options.
Upper & lower case
Press
to switch between upper case
ABC, lower case abc letters and numbers.
Maximum number of characters in a
text message is 160. The display shows
a character countdown from 160
down to 0 (Unless message size is set
to 612 characters).
Sendis highlighted
Press Selectto send the message.
Enter the phone number or press
Searchto open the phonebook
then scroll to the number you want
and press Select. Now press Send.
If the text is unsuccessful, the message
Unabletosendwill be displayed.
In order to send and receive text
messages you must not withhold your
number. On most networks if you
normally withhold your number the 1470
prefix presents your number for you.
Or scroll
or
to:
Save
Press Selectto save the message in
Symbols
the Drafts folder.
InsertSymbol
Press Select. The symbol table is
displayed. Press
or
to
highlight the symbol you want then
press Insert.
Emoticons
InsertEmoticon
Press Select. The Emoticon table
is displayed. Press
or
to
highlight the Emoticon you want
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Text messaging
61
Do you have two text phone bases
connected to the same phone line?
If you have two text phone base
stations plugged into one line, you are
likely to experience problems receiving
text messages. Normally, only one SMS
enabled base unit (DECT or cordless)
can be plugged into any line.
then press Insert.
Press Select. The list of templates
is displayed. Press or to
highlight the Template you want
then press Insert.
InsertTemplate
If you do want to use two base units
and still receive written text you must
delete receive service centre number
from one of the base stations. To do
this on your BT Aqua, see page 66.
This will allow you to send text via
either base station but texts will only
be received on the product with the
active receive centre number.
If the base unit with the active receive
centre number is a DECT product then
all handsets registered to will be able
to receive text messages.
4. When sending a message, the display shows Sending
Messagethen MessageSent.
Standard text entry
With standard text entry you can enter a word by pressing
each letter button a number of times to display the character
you want on the screen. For example, to write the word
“Hello”, press
twice,
twice,
three times,
three times and
three times.
Total number of messages
Your BT Aqua can store up to a total of
50 short messages across all handset
Outboxes, Drafts boxes and Inboxes.
Receiving and reading text messages
When you receive a new text message, the
displayed along with YouhaveXnewmessages.
icon is
Memory full alert
If the text mailboxes are full when you
attempt to write a new message the
display shows MemoryFullDelete
Messagesfor 2 seconds. You must
delete messages before you can write
and send a new one.
Read a new message
1. The Inbox is opened and the list of messages displayed. If you
press Backthe message is stored in the Inbox for reading later.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
62
Text messaging
Templates
There are three pre-set templates
2. In the Inbox scroll
(to more recent messages) or
(to
earlier list of messages) through the list of messages.
Please call
3. Highlight the message you want to read and press Reador
I’ll be there at
press Backto return to Text messaging menu.
What time will you be home?
4. Press
to return to standby.
You can edit the templates, up to a
maximum of 32 characters.
Receiving a call while writing a text
If you are writing a text and you
receive a call the text will be lost.
Read, forward, delete, view and save numbers
of texts in the Inbox
When you see the new message alert, if you press Backthe
message is stored in your Inbox so you can read it later.
Sent texts are stored in the Outbox
Your BT Aqua’s outbox is like a redial
list. It holds a copies of up to 5 sent
messages. When the Outbox is full, a
new message replace the oldest.
1. To open the Inbox, press
. If you have new messages you
will go straight to the Inbox, if not scroll
to Inboxand
Saved messages are stored in the
Drafts box
press Select.
If you save a message to complete or
send later it will be stored in the Drafts
box. Only one message can be saved in
each user’s Drafts box.
2. Scroll
Scroll
or
or
to the message you want and press Read.
through the message.
3. Press Optionsand scroll
or
to:
Received messages are stored in the
Inbox.
Reply
Press Select. Write your reply then press
Optionsand select Send.
Forward
Press Select. The message is displayed.
Press Options. Display highlights Send.
Press Selectand enter a number or search
for the number then press Send.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Text messaging
63
MessageDetails You can see who sent the message and then
call them. Press Selectthe sender’s number
is displayed. Press Dialif you want to call
the number.
UseNumber
To call the sender, press Select. The display
shows Call. Press Selectto call the sender
OR to save the number, scroll
to Save
and press Select. Enter a name and press
OK, edit the number if required then press
Save. Scroll
or
to the ringtone and
press Select. The number is saved in the
phonebook.
Delete
Press Select. Press Yesto confirm or
Noto cancel.
Edit or send texts in the Drafts box
1. To open the Drafts box, press Menu, TextMessagingis
displayed.Press Select.
2. Scroll
3. Press Editto edit your message content.
4. Press Optionsand scroll or to:
to Draftsand press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
64
Text messaging
Send
Press Selectto send the message. Enter the
phone number or press Searchto open the
phonebook then scroll to the number you
want and press Select. Press Send.
Save
Press Selectto save the message in the
Draftsfolder.
InsertSymbol
Press Select. The symbol table is displayed.
Press
or
to highlight the symbol you
want then press Insert.
InsertEmoticon Press Select. The Emoticon table is
displayed. Press or to highlight the
Emoticon you want then press Insert.
InsertTemplate Press Select. The templates list is displayed.
Press
or
to highlight the Template you
want then press Insert.
6. When sending a message, the display shows Sending
Messagethen MessageSent.
Forward or delete texts in the Outbox
1. To open the Outbox box, press Menu, TextMessagingis
displayed. Press Select. Scroll
to Outboxand press Select.
2. Scroll
Scroll
or
or
to the message you want and press Read.
through the message.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Text messaging
65
3. Press Optionsand scroll
or
to:
Forward
Press Select. The message is displayed.
Press Options. Display highlights Send.
Press Selectand enter the number or press
Searchto search the phonebook. When the
number is entered, press Send.
Delete
Press Selectthen press Yesto confirm or
Noto cancel.
5. Press
to return to standby.
Edit templates
There are three pre-set templates
Edit templates
1. Press Menu, TextMessagingis displayed. Press Selectscroll
Please call
to Templatesand press Select.
I’ll be there at
What time will you be home?
2. Scroll
or
to the template you want and press Options.
You can change the templates to your
preferred message, up to a maximum
of 32 characters.
Edit
Press Select. Press Clearto delete
characters. Enter your template text and
press Save.
If you delete a template without
replacing the text it is marked as
Empty.
Delete
Press Select. Press Yesto confirm or Noto
cancel.
All templates are restored if you reset
your BT Aqua to its default settings,
see page 35.
3. Press
to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
66
Text messaging
Selecting Allmessageswill delete
all messages stored in your Inbox,
Outbox and Drafts box.
Deleting texts
1. Press Menu, TextMessagingis displayed. Press Selectscroll
to DeleteMessagesand press Select.
2. Scroll
or
to Inbox, Drafts, Outboxor AllMessages
and press Select.
3. Press Yesto confirm or Noto cancel.
4. Press Backto return to standby.
If you have more than one ‘Server
Centre’ stored on your BT Aqua you
will need to select which one you want
to use for sending (see next section).
Service Centre numbers
To send and receive text messages you need the telephone
number of your Network’s text Centre. If you accidentally
delete the Outgoing or Incoming Service Centre numbers you
will need to re-enter them in order for your text Service to
work. You can enter up to 4 Service Centre numbers – two
incoming and two outgoing.
The Send Centre number is: 1470P1709400.
The Receive Centre is: 080058752.
Add or change Service Centre numbers
1. Press Menu, TextMessagingis displayed. Press Select, scroll
or
to TextSettingsand press Select.
2. ServiceCentresis highlighted press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Text messaging
67
3. Scroll
or
to ReceiveCentresor SendCentreand
press Select.
4. Scroll or
to Centre1or Centre2and press Select.
5. Enter the number for the centre and press Save.
6. Press Backto return to the previous menu level. To return to
standby, close the cover or press
.
Set send centre
1. Press Menu, TextMessagingis displayed. Press Select.
Scroll or to TextSettingsand press Select.
2. ServiceCentresis highlighted press Select.
3. Press Selectagain to choose SetSendCentre.
4. Scroll
or
to ReceiveCentre1or ReceiveCentre2or
SendCentre1or SendCentre2 and press Select.
5. Press Backto return to the previous menu level.
When you receive a text message, the
message alert tone will sound. These
beeps can be switched on or off.
Message alert tone
1. Press Menu, TextMessagingis displayed. Press Select.
Scroll
2. Scroll
3. Scroll
to TextSettingsand press Select.
to MessageAlertand press Select.
or
to Onor Offand press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
68
Text messaging
4. Press Backto return to the previous menu level.
A standard text message is 160
characters long. You can set a message
to be up to 612 characters and the
message will be sent as up to 4 linked
messages each up to 160 characters
long.
Set message size
1. Press Menu, TextMessagingis displayed. Press Select.
Scroll
2. Scroll
3. Scroll
to TextSettingsand press Select.
to MessageSizeand press Select.
or
to highlight 160 or 612 characters, then
press Select.
4. Press Backto return to the previous menu level.
User areas
Your BT Aqua is pre-set to make all text messages available to
every user, with all messages sent from and received at a
‘Common Box’.
To keep your messages private, you can set up to 4 PIN
protected personal user areas (sub-addresses). Each personal
user area has its own Inbox and Outbox which are only
accessible when the correct PIN is entered.
You can also keep a common box sub address for incoming
messages that do not need to be kept private.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Text messaging
69
If you set-up personal user boxes you
must tell people your user area
number. They must put the relevant
user area number at the end of your
telephone number when they send
you a text message. If they do not
include the user area number, the
messages will be stored in the common
box and will be accessible to all users
of your BT Aqua.
Add a user mailbox
1. Press Menu, Textmessagingis displayed. Press Select.
Scroll
to TextSettingsand press Select.
2. Scroll
to Usersand press Select.
3. User1is highlighted. Scroll
or
to select another User.
4. Press Options. Editis highlighted. Press Select.
The mailbox number can only be any
number from 0-9 but must not be the
same as another user’s mailbox
number or the common or public box
number.
5. Enter the user name (up to 8 characters) and press Save.
6. Use the single digit mailbox number displayed or enter your
own single digit mailbox number then press Save.
7. Enter a 4-digit mailbox PIN and press Save.
8. Enter the password again and press Save.
9. Press Backto return to the previous menu level.
Open and read a mailbox text
Once mailboxes have been set, when you open the SMS text
menu, the mailboxes in use will be displayed. You can open
the General User Mailbox without any password but each user
area requires you to enter the 4-digit password PIN.
1. The display shows YouhaveXnewSMS.
2. Press Read. The mailboxes are displayed. Mailboxes with new
messages are marked with blue dots.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
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Text messaging
3. Scroll
to the mailbox you want and press Select.
4. Enter the mailbox 4-digit PIN and press OK.
5. Scroll
Or
or
to the message you want and press Read.
1. If you have previously pressed Back, the display shows
.
2. Press Menu, the text icon is displayed. Press Select. Mailboxes
with new messages are marked with blue dots.
3. Scroll
to the mailbox you want and press Select.
4. Enter the mailbox 4-digit PIN and press OK.
5. Scroll
6. Scroll
to Inboxand press Select.
or to the message you want and press Read.
Edit a user mailbox
1. Press Menu, TextMessagingis displayed. Press Select.
Scroll
to the mailbox you want to edit and press Select.
2. Enter the 4 digit mailbox password PIN and press OK.
3. Scroll
4. Scroll
5. Scroll
or
or
or
to TextSettingsand press Select.
to Usersand press Select.
to the user mailbox you want to edit and press
Options.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Text messaging
71
6. Editis highlighted, press Select.
7. Enter the current mailbox PIN and press Select.
8. Enter the new name and press Save.
9. Enter the new one-digit mailbox number and press Save.
10. Enter the new 4-digit mailbox password and press Save.
11. Re-enter new 4-digit the password and press Save.
12. Press Backto return to the previous menu level or close the
handset to return to standby.
Delete a user mailbox
1. Press Menu, TextMessagingis displayed. Press Select.
Scroll to the mailbox you want to edit and press Select.
2. Enter the 4 digit mailbox password PIN and press OK.
3. Scroll
4. Scroll
5. Scroll
or
or
or
to TextSettingsand press Select.
to Usersand press Select.
to the user mailbox you want to edit and press
Options.
6. Scroll
to Deleteand press Select.
7. Press Yesto confirm or Noto cancel.
8. Enter the current mailbox PIN and press OK.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
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Text messaging
9. Press Backto return to the previous menu level or close the
handset to return to standby.
Set common mailbox sub address
The default sub-address setting is 9.
1. Press Menu, TextMessagingis displayed. Press Select.
2. Scroll
3. Scroll
or
to TextSettingsand press Select.
to MailboxNumberand press Select.
4. Enter the single digit mailbox number you want and press
Save. If you enter a number already in use, you hear an error
beep. Enter a different number.
5. Press Backto return to the previous menu level or close the
handset to return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Using additional handsets
73
You can use up to five BT Aqua additional handsets with your
BT Aqua base to extend your phone system without needing
to install extension sockets for each new phone.
Your BT Aqua handset can also be registered to up to 3 other
bases. You can then select the base you would prefer to use.
If you have purchased a BT Aqua multiple pack any additional
handsets come pre-registered to the base.
If you have purchased an additional handset separately you
must register it to your BT Aqua base before it can be used.
Registering an additional handset
At the base:
1. Press and hold
for 3 seconds until the base Power / In
use starts flashing. You have up to 60 seconds to register the
handset.
At the handset:
1. If the handset is new and the display shows PleaseRegister.
Press Menu. The display shows Registration. Press Select.
Or
If the handset has already been registered to another base the
standby display is shown. Press Menu, scroll
or
to
Registrationand press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
74
Using additional handsets
Default PIN code = 0000
2. RegisterHandsetis highlighted. Press Select.
If registration is not successful first
time, please repeat the process again
incase the base registration period ran
out of time.
3. Bases are displayed. If necessary, scroll
or
to a new base
you wish to register your BT Aqua handset to and press
Select.
If there are already 5 handsets
registered to the base, the registration
will fail. You must de-register another
handset before you can register the
new one.
4. Enter the system PIN and press OK.
5. The display shows SearchingBase X (where X is the chosen
base number) then HandsetRegistered.
The handset is automatically assigned the next available
handset number.
Select a base
If your BT Aqua handset is registered to more than one base,
you can select which base to use.
1. Press Menu, scroll
or
to Registrationand press
Select.
2. Scroll
to SelectBaseand press Select.
3. All base numbers are displayed. (In use) is added to bases
where the handset was previously registered to. Scroll
to the base you want and press Select.
or
4. Display shows SearchingBase….then the standby display
for that base.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Using additional handsets
75
Use one handset to de-register
another. You cannot de-register the
handset you are using.
De-register a handset
1. Press Menu, scroll
or
to Registrationand press
Select.
2. Scroll
3. Enter the system PIN and press OK.
4. Scroll or to the handset you want to de-register and
press Select.
to De-registerand press Select.
Default PIN code = 0000
5. Press Yesto confirm or Noto cancel. The display confirms de-
registration.
6. Press Backto return to the previous menu level or close the
handset cover to return to standby.
Internal calls
Handset external display
Call another handset
When an internal call is received, the
display shows Internal Call
Handset X(where X is the calling
handset) and the handset number.
If you have more than one handset registered to the base, you
can make internal calls between two handsets.
1. Press
call.
then the number (1-5) of the handset you want to
2. Press OKto dial.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
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Using additional handsets
Transfer a call
You can transfer an external call to another handset registered
to the base.
During your call:
1. Press
then the handset number (1-5) you want.
2. Press OKto dial or press Endto cancel the calls request and
return to the caller.
If the other handset does not answer,
press Endto return to your
original caller.
3. When the other handset answers you can announce the caller.
4. Press
to complete the transfer or
to switch back
and forth between both callers.
3-way conference call
You can hold a 3-way conference call between 2 internal
callers and 1 external caller.
During a call to an external caller:
1. Press
then the handset number (1-5) you want.
2. Press OKto dial.
3. When the other handset answers you can announce the caller.
4. Press Jointo begin the conference call. Display shows
ConferenceCall.
5. Press
or close the handset cover to hang up.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Help
77
Phone does not work
•
•
Have you installed the batteries correctly?
Check that the mains power is correctly connected.
No dial tone
•
•
•
Is the telephone cord of the base plugged into the phone socket?
Check that the mains power is correctly connected to the base and to the handset charger(s).
Only use the telephone cord supplied with the phone.
Cannot dial out or receive calls
•
•
•
Check that the mains power is correctly connected.
The batteries may need recharging.
Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
again. If it still does not work disconnect the batteries and mains power for 10 minutes, then
reconnect and try again.
You have a dial tone, but the phone will not dial out
•
•
You may need to change the dial mode from tone to pulse, see page 33.
If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
•
•
•
The ringer volume may be switched off, see page 26.
Check that the mains power is correctly connected.
Make sure the handset is registered to the base, see page 73.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
78
Help
No display
•
The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries.
icon flashes
•
•
•
•
Is the handset registered correctly to the base, see page 73.
Check that the mains power is correctly connected.
Check that the handset is within range of the base.
The batteries are low, place the handset on the base/charger to recharge.
icon not scrolling
•
•
Try cleaning the charging contacts.
Check that the mains power is correctly connected.
You hear the busy tone when you press
.
•
•
Make sure the handset is in range of the base.
Another handset registered to your BT Aqua base may be on the line.
Answering machine does not record any messages
•
•
The memory may be full. Play and delete old messages, see page 55.
Answering machine messages have the wrong date and time
Have you set the date and time? See page 36.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Help
79
Cannot access your messages from another phone
•
Have you changed the remote access security PIN code? See page 57.
Always keep a note of the new PIN code in a safe place.
No Caller Display number/name displayed
•
•
•
Have you subscribed to a Caller Display service from your network provider, see page 42.
The caller may have withheld their number.
An exact name/number match was not found in your directory. Check that you have stored the
full STD dialling code.
Cannot register a handset to a base
•
You can register a total of 5 handsets to your BT Aqua base and you can register your BT Aqua
handset to up to 4 bases. Check that you have not exceeded the limits.
Check that you have entered the correct PIN number (default PIN 0000).
Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
•
•
Base unit does not ring, but the lights are on
•
•
•
Have you connected the telephone line correctly?
Is the base ringer set to off?
You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
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Help
Buzzing noise on my phone or on other electrical equipment nearby
•
Sometimes your BT Aqua can interfere with other electrical equipment if it is placed too close. It
is recommended that you place your BT Aqua at least one metre away from electrical appliances
or metal obstructions to avoid any risk of interference.
Customer Helpline
If you are still experiencing difficulties please call the BT Aqua Helpline on 0870 605 8047 or
email [email protected].
Possible problems with text messaging
Text messages cannot be sent and screen displays MessageSendingFailed
•
The base station power supply or telephone line cord might not be properly connected.
Check that the base station power supply is plugged into the mains socket and switched on and
that the telephone is plugged into the telephone wall socket.
•
•
There might be a fault on the line. Check your telephone line is working properly.
You might have deleted the server number in error. See page 66 for instructions on how to enter
the number.
Cannot send text
•
Check service centre number is correct including 1470P prefix (this is for BT lines. If you have
another network provider please check the prefix number with them). In order to send and
receive text messages you must not withhold your number. If you normally withhold your number
the 1470 prefix presents your number for you.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Help
81
Cannot receive text
•
You will not be able to receive text messages until you have first sent a message. The first
message sent registers you with the text service.
•
•
•
More than one text messaging product is plugged into the line. Remove other products.
Check service centre number is correct.
Ensure you have subscribed to a Caller Display service and that it is active. You can check this by
noting if your phone displays your caller’s number when you receive an incoming call.
If you are using personal user areas please ensure you have given people your user area number
and that they are entering it to the end of your telephone number when sending you a text
message.
•
•
Text has previously been sent and received but you are now only receiving voice spoken text
messages, from number 0845 6021111
This may be due to your line being de-registered at the text service centre. All you need to do is
text RESET and send it to 00000. You will receive a confirmation message back.
This assumes that your Caller Display service is active and working on your line. Messages sent to
00000 are free.
Further help and advice for text queries on BT lines:
•
•
•
BT Residential customers – call 151, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a customer
adviser.
BT Business Customers – call 152, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a customer
adviser.
For other telephone service providers please contact their customer services.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
82
Help
General sales enquiries
•
•
•
BT Residential lines – call 150. BT Business lines – call 152.
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
Additional handsets are available from the Helpdesk on 0870 605 8047.
Billing enquiries
•
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.
1. Press Menuand scroll
to TextSettingsand press Select.
2. WriteMessageis highlighted. Press Select.
3. Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4. Press Options. Display highlights Send.
5. Enter the number 00000 then press Send.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
BT Aqua – Edition 3 - 24.04.07 – 8131
Help
83
If you are sending a message from a fixed line phone to another fixed line phone
Forces a message you send to be delivered as a voice text even though the
recipient may have a text enabled phone and usually receives written text. This command is
inserted at the start of the message and applies only to that message, e.g.
‘Hello I will be home late’.
You keep hearing an error beep
•
You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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84
General information
It is recommended that you place your product at
least one metre away from such appliances to
minimise any risk of interference.
IMPORTANT
This equipment is not designed for making emergency
telephone call when the power fails. Alternative
arrangements should be made for access to
emergency services.
•
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Cleaning
•
Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.
Safety information
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.
•
Only use the power supply suitable for the BT Aqua
range. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone. The item code for the base mains power
supply is 028771. The item code for the small mains
power supply for the charger is 036684.
Environmental
•
•
Do not expose to direct sunlight.
The handset may become warm when the batteries
are being charged or during prolonged periods of use.
This is normal. However, we recommend that to avoid
damage you do not place the product on
antique/veneered wood.
•
•
Use only the approved rechargeable batteries
supplied. Spare rechargeable batteries are available
from the BT Aqua Helpline on 0870 605 8047.
Do not open the handset (except to replace the
handset batteries) or the base. This could expose you
to high voltages or other risks. Contact the Helpline
on 0870 605 8047 for all repairs.
•
•
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
•
•
Radio signal transmitted between the handset and
base may cause interference to hearing aids.
Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
•
•
Do not expose your product to fire, explosive or other
hazardous conditions.
•
•
It is recommended that if you have a pacemaker fitted you
check with a medical expert before using this product.
There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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General information
85
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial
waste at the end of its working life.
The conditions of this guarantee are:
•
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimize the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
•
•
Proof of purchase is provided.
The equipment is returned to BT or its agent as
instructed.
•
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
•
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please read the Help
section beginning on page 77 or contact the Helpline
on 0870 605 8047or email
[email protected] for assistance. In the
unlikely event of a defect occurring, please follow the
Helpline’s instructions for replacement or repair.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period
has ended, the repair must meet the approval
Guarantee
Your BT Aqua is guaranteed for a period of 12 months
from the date of purchase.
requirements for connection to the telephone network.
We recommend that you contact BT’s approved repair
agent Helpdesk Solutions on 0870 240 5029 or a
local qualified repairer.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Aqua or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
For guarantee purposes proof of purchase is required
so please keep your receipt.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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86
General information
Returning your phone
Declaration of Conformance
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line
cords, power supply units and the original batteries.
(Please note that we cannot take responsibility for
goods damaged in transit). Please obtain and keep
proof of posting from the Post Office.
Hereby, Suncorp Technologies declares that this BT
Aqua is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for the BT Aqua is
published on the website:
Connecting to a switchboard
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards, which support tone and
pulse dialling and timed break recall. If in doubt
please consult your service provider.
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT Aqua has a REN of 1. A
total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephones may not ring. With
different telephone types there is no guarantee of
ringing, even when the REN is less than 4.
Inserting a pause
With some switchboards, after dialling the access
code you may have to wait for a moment while the
switchboard picks up an outside line so you will need
to enter a pause in the dialing sequence.
Press and hold
to insert a pause (P) before
entering the telephone number.
Any additional handsets and chargers that you
register have a REN of 0.
You may also need to enter a pause when storing
international numbers or charge card numbers.
Recall
R&TTE
You may need to use the recall function if you are
connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further
information. The recall function is set to timed break
recall and is also used for BT Calling Feature.
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Wall mounting template
87
Wall mounting
Important
Screw
Wall plug
Before you wall-mount your BT Aqua, check
that you are not drilling into any hidden
wiring.
Wall
XXmm
Before you drill, make sure the power and
telephone line cables will reach the sockets.
1. Use the template to mark the drilling
locations and drill two holes in the wall 6cm
apart horizontally using an 8mm drill bit.
2. Insert the wall plugs if necessary, then insert
3. Pull the base out of the stand and slot the
holes on the back of the base over the screw
heads and gently pull the base down to make
sure it is securely in place.
the screws leaving about 5mm protruding
from the wall on which to hang the phone.
6cm
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
BT Aqua (04/07) 3
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