BT 4016 Classic User Manual

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

User

Diverse 4016 Classic

Guide

Digital Cordless Telephone Answering Machine

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Please open this page for an ‘At a glance’

guide to your Diverse 4016 Classic.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

At a glance

In use light

Display

Lights up to indicate an

incoming call, an alarm

call or when the handset

is in use.

Displays the status of

your handset.

Option buttons

The light also flashes to

indicate that you have

new messages on your

answering machine.

Lets you select from

the menu options shown

on the display.

Left hand side

Right hand side

To access list of internal

handsets registered to

the base

Takes you into

the calls list.

Left hand side

Right hand side

Takes you into

the redial list.

Takes you into the

menu options.

Directory

Red phone

Used to store and

dial numbers in the

directory.

To end a call, return to

idle and turn the power

off and on.

DEF

ABC

One button

GHI

MNO

Green phone

Apart from being the

number one button,

you can hold down to

access your answering

machine.

JKL

TUV

For making and

answering calls.

PQRS

WXYZ

Keypad

Star/Bell

Switches the handset

ringer on and off.

Hash/Keyguard

ᮣ

Switches the keypad

guard on and off.

For use with

switchboards and certain

Network Services.

Extra Directory

Used to store

10 additional names

and numbers.

Microphone

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

In this guide

At a glance

Handset settings

Keyguard

Menu structure

Quick guide – handset

Base station settings

Base Station PIN (Personal

Identification Number)

Quick guide – answering

machine

Using the answering

machine

Quick guide to handset

display icons

Play outgoing message

Call screening

Introduction

Unpacking your

Diverse 4016 Classic

For your records

New message indicator

Playing messages

Additional answering

machine settings

Remote access

Safety information

Using additional handsets

and bases

Setting up

Registering and charging

the handset

Registering additional handsets

Help

Using the telephone

Making and ending calls

Call timer

General information

Guarantee

Technical information

Switchboard compatibility

Setting pauses

Name and number directory

Extra directory

Redial

Secrecy

Paging and internal calls

Alarm clock

Index

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

Caller Display and

other Select Services

Caller Display

on 08457 908 070.

Calls list

Call Waiting

Call Divert

Withhold number

Ring Back

Hints and tips boxes

In this user guide, we’ve included

helpful tips and important notes.

They are shown in boxes like this.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Menu Structure

Sel Services

Withhold No.

Call Waiting

Ringback Off

Call Divert

Alarm Clock

Audio Set

Enter alarm call time

H/Set Vol

Ringer

set

Melody

Base Set

Audio Set up

Date/Time

Speaker Vol

Ringer Vol

Melody

set

Date Set

Clock Set

Clock Mode

24H

12H

System PIN

Base Reset

Add Features

enter

default

Dial Mode

Tone

Pulse

DTMF-EARTH

100 MS

120 MS

180 MS

250 MS

300 MS

600 MS

sure?

tbr

Repeater

Barge In

on/off

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Voice Mail

Set key 1

Ans Machine

Mailbox

on/off

Ans Machine

Speaker On/Off

Announcement

on/off

Rec Anc

Play Anc

Del Anc

Message Set

Msg Length

120 sec

60 sec

30 sec

maximum

Quality

Long Play

High Quality

Call Screen

Ring Delay

time saver

2 rings

3 rings

4 rings

5 rings

6 rings

7 rings

8 rings

9 rings

Menu structure for directory, redial list, extra directory

Open directory

Edit entry

New entry

Show entry

Delete

Open extra directory

Open redial list

Edit entry

Copy to dir

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Menu structure for message handling

Ans M 01 / 02

(If handset is registered to an answering machine base)

Press OK to open list

Calls 02 / 06

Delete

delete entry

Press OK to open list

Copy To Dir

Time

copy no. to directory

display date/time

indicate new/old

Status

Delete List

List Mode

Missed

All

IMPORTANT

If you make a mistake, you can return to the previous menu by pressing the RED

PHONE button. If you keep pressing the RED PHONE button you will return to the

idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Quick guide

Page

no.

Commonly used handset functions and settings

Hold down

Switch handset on/off

Switch keyguard on/off

Switch handset ringer

on/off

Make an external call

To end a call

Select one of last 5 numbers

Redial a number

To store a name and

NEW ENTRY OK

OK SAVED

Enter number

number in the directory

Enter name

Dial from the directory

Dial from the Calls list

Handset earpiece volume

Make internal call

AUDIO SET OK H/SET VOL OK

OK SAVED

INT

Call all or

INT

Transfer call to handset

Handset no. (e.g. 2)

BASE SET OK

DATE/TIME OK

Set date

Set time

DATE SET OK

Enter date

BASE SET OK

DATE/TIME

CLOCK SET OK

OK AM/PM OK

Enter time

ALARM CLOCK OK

Enter the alarm time

Set the alarm

To select AM/PM

Cancel the alarm

ALARM CLOCK OK

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Quick guide

Commonly used answering machine functions and settings

Page

no.

Switch answering machine

VOICE MAIL OK

ANS MACHINE OK

off (factory setting on)

Play messages

Hold down

Pause/continue playback

then press

Skip forward to the next

message

Skip backward to the last

message

Delete current message

Play outgoing message

Hold down

VOICE MAIL OK

ANNOUNCEMENT OK

PLAY ANC OK

Record your outgoing

message

REC ANC OK

VOICE MAIL OK

ANNOUNCEMENT OK

record your message

VOICE MAIL OK

ANNOUNCEMENT

Delete outgoing message

OK DEL ANC OK SURE? OK DELETED

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Quick guide to handset

display icons

Redial, lists up to the last 5 dialled number.

Flashes to indicate new messages or missed calls.

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Scroll through the menu.

Confirms the function displayed.

Scroll left and right when entering numbers or messages.

Deletes numbers/characters (from left to right).

Do not disturb/Ringer off.

Handset locked.

Displayed when the Alarm clock is set.

eg.

Shows the number of the handset and is displayed in top left hand corner.

Indicates that the answering machine is on.

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call the

BT Diverse Helpline on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Introduction

Unpacking your

For your records

Diverse 4016 Classic

Date of purchase:

Place of purchase:

If anything is missing, please contact

your place of purchase immediately.

For guarantee purposes proof of

purchase is required so please keep

your receipt.

One Diverse 4016

Classic base station

Enter your base station PIN code here:

One Diverse 4000

Classic handset

For more information on your base PIN

codes see page 35.

One power supply

for the base station

Helpline

One telephone

line cord

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Two AA rechargeable

batteries

One belt clip

Battery

compartment cover

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Safety information

General

Cleaning

Only use the power supply included

with the product. Using an

unauthorised power supply will

invalidate your guarantee and may

damage the telephone. Power supply

number is M-GA35-095130F.

Simply clean the handset and base

station with a damp (not wet) cloth, or

an anti-static wipe. Never use household

polish as this will damage the product.

Never use a dry cloth as this may cause

a static shock.

For the handset use only approved

nickel-cadmium (NiCad) rechargeable

batteries. Never use other batteries or

conventional alkaline batteries. They

could lead to a short circuit or destroy

the battery casing. Recommended

batteries should have a power rating of

at least 600mAh 1.2V. Please see page 48

for a list of recommended batteries.

Batteries are available from the Diverse

Helpline 08457 908070.

Environmental

Do not expose to direct sunlight.

The product may heat up when the

batteries are being recharged. This is

normal. However, we recommend that

you do not place the product on

antique/veneered wood to avoid damage.

Do not stand your product on carpets or

other surfaces which generate fibres, or

place it in locations preventing the free

flow of air over its surfaces.

If the Keyguard is switched on, it is

NOT possible to make calls, including

emergency numbers (999/112).

Do not submerge any part of your

product in water and do not use it in

damp or humid conditions, such as

bathrooms.

Do not open the base station or handset

(other than to change batteries). This

could expose you to high voltages or

other risks.

Do not expose your product to fire,

explosive or other hazardous conditions.

Radio signals transmitted between the

handset and base may cause interference

to hearing aids.

There is a slight chance that your phone

could be damaged by an electrical storm.

We recommend that you unplug the

power and telephone line cord during an

electrical storm.

This product should not be used near

emergency/intensive care medical

equipment and we do not recommend

that they are used by people with

pacemakers.

Never dispose of batteries in a fire. There

is a serious risk of explosion and/or the

release of highly toxic chemicals.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Setting up

2 Plug the power supply unit

into the wall socket

IMPORTANT

Please note that your handset is NOT

registered to the base station. The

Diverse 4016 handset will be easily

registered once you complete the steps

1 to 3 below.

Plan the location

WARNING

Situate your product close enough to

the telephone and mains power sockets

so that the cables will reach.

Do not connect the telephone line cord

to the phone socket until your handset

is fully charged. This will prevent the

risk of the phone being answered

before the battery is charged.

Answering the phone before the battery

is fully charged may prevent it from

reaching its optimum capacity.

Make sure it is at least 1 metre away

from other electrical products to avoid

interference.

Do not situate the product in the

bathroom or other humid areas.

1 Connect the base station

3 Registering and charging

the handset

Plug the power supply cable into the

power socket on the underside of

your base.

The display is protected by a plastic

film. You can remove this protective

plastic film from the display.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

When the handset is registered the

display will show:

Insert the batteries

Insert the two batteries supplied,

as indicated inside the battery

compartment and slide the battery

compartment cover shut.

If the icons on the display

flash continuously...

It means that the handset is not

registered with the base station.

Ensure you have correctly carried out

step 3 above. If the product has still

not registered, please see “Registering

manually” on page 45.

The battery cover may be found in the

packaging with the batteries.

All additional handsets you purchase

will need to be individually registered

with the base station before they will

work with the Diverse 4016 Classic.

WARNING

Under no circumstances should

non-rechargeable batteries be used.

Only use the approved batteries (please

see page 48). Using unapproved

batteries will invalidate your guarantee

and may damage the telephone.

Leave the handset for approx. 16 hours

in the base station to charge the

batteries, as they are not charged in the

factory. The battery status icon flashes

on the handset to indicate that the

batteries are being charged.

To register your handset, place it in the

base station with the display facing

upward. After approx. one minute, the

handset's internal number is displayed

(e.g. INT 1). Successful registration is

signalled by a confirmation tone.

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Battery level icons

Battery performance

When the batteries are almost flat a

beep sounds and the display shows the

empty battery icon. You will need to

recharge your handset before you can

use it. The various states of charge are

shown below:

After charging your handset batteries

for the first time, subsequent charging

time is approximately 4–5 hours.

Batteries and case may become warm

during charging. This is normal.

Under ideal conditions, the handset

batteries should give about 10 hours

talktime or 200 hours standby time on

a single charge. However, new NiCad

batteries do not reach their full

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

capacity until they have been in

normal use for several days.

Fully discharging the batteries at least

once a week will help them last as

long as possible. However, the charge

capacity of rechargeable batteries will

reduce with time as they wear out, so

reducing the talk/standby time of the

handset. Eventually they will need to

be replaced. New batteries can be

obtained from any BT shop or from

the Diverse Helpline 08457 908070.

Out of range?

If you go out of range of a base station

for a long time while your handset is

switched ON, it may take more than

20 minutes to ‘find’ the base station

again when you come back within

range. However, by simply switching

the handset OFF for a moment, then

ON again, it will find the base station

within a few seconds.

If you replace the handset batteries

with ones that have been fully

charged, the battery indicator will not

show full until the next charge cycle

has been completed. Charge the

handset until the batteries register full

again. From then on the display will

be correct.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

4 Connect the telephone line

Setting the date and time

cord to the base and plug

into the wall socket

Press the MENU options

button.

Ensure that each end of the line cord is

fitted into the correct socket.

Press the DOWN button until

the display shows ^{BASE SET}.

Press the OK button. The

display will show ^{AUDIO SET UP}.

Press the DOWN button until

the display shows ^DATE/TIME.

Press the OK button.

The display will show ^{DATE SET}.

Press the OK button.

Fit the belt clip onto the back of

the handset.

Use the keypad to enter the

date (DD/MM/YY).

Slot

Press the OK button.

Press the DOWN button until

the display shows ^{CLOCK SET}.

Press the OK button.

Use the keypad to enter the

time in 12-hour clock format

(HH/MM).

Helpline

After entering the time in the

12-hour clock format, press

the OK button.

Your Diverse 4016 Classic is now

ready for use. However, If you

experience any difficulties

please call the BT Diverse Helpline

on 08457 908 070.

Press the DOWN button to

choose ^AMor PM.

Press the OK button.

Press the RED PHONE button

until you return to the idle

screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Please note

If you subscribe to a Caller Display

Service the time and date will be set

with the first incoming call. However,

the year setting will have to be

changed manually, see page 15.

To set the time mode

(12 or 24-hour clock)

The handset’s default setting is

12-hour clock. To change the

clock to the 24-hour setting:

Press the MENU options

button.

Press the DOWN button until

the display shows ^{BASE SET}.

Press the OK button.

Press the DOWN button until

the display shows ^DATE/TIME.

Press the OK button.

Press the DOWN button until

the display shows ^{CLOCK MODE}.

Press the OK button.

Press the UP or DOWN button

to switch between ^{24 H}and 12

^Hsettings.

Press the OK button to

confirm the setting you want.

Press the RED PHONE until

you reach the idle screen

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Using the telephone

Your Diverse 4016 Classic has a menu

Making and ending calls

driven display. The OPTION buttons

below the display allow you to select

options within each menu and make

adjustments to their settings. When the

phone is in idle mode, press the MENU

button to enter the main menu. During

a call, if you press the MENU button

it will open the menu for that particular

situation.

To make an external call

Ensure the handset is

switched ON.

Press the GREEN PHONE

button. You will hear the dial

tone.

Note

Dial the number.

To quit a menu at any time, press the

RED PHONE button. This will take

you back one step. Keep pressing the

RED PHONE button to get back to the

idle screen.

Preparatory dialling

Enter the phone number first.

If you make a mistake press

the DELETE button to remove

any incorrect digits.

To switch the handset power

on and off

Press the GREEN PHONE

button to dial the number.

Press and hold the RED

PHONE button to switch the

handset off.

To end a call

Press and hold the RED

PHONE button to switch the

handset on again.

Press the RED PHONE button.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Call timer

Name and number directory

Your handset automatically times the

duration of all external calls, showing it

on the display during your call and for

a few seconds after it is finished.

You can store up to 20 of your most

frequently used names and numbers,

each up to 22 digits long.

To receive an external call

To store a name and number in

the directory

When the phone rings, the In

use light on top of the handset

will flash.

Press the DIRECTORY button.

Press the MENU options button.

Press the GREEN PHONE

button to answer the call.

Press the DOWN button until

the display shows ^{NEW ENTRY}.

Press OK to confirm.

If the handset is on the base,

simply lift it up and speak.

You do not need to press the

GREEN PHONE button.

Enter the telephone number

you want to store.

Press OK to confirm.

Entering names

This is called auto-talk. You

can switch autotalk off so you

always have to press the

GREEN PHONE button to

answer a call, see page 33.

Enter the name using the

letters on the keypad.

(See ‘Character map’ on the

following page for how to

enter special characters).

For example, to enter the

name TOM:

Press the 8 button until ^T

appears on the display.

Press the 6 button until the

display shows ^O

Then press 6 until the display

shows ^M

Press OK to confirm.

The display will show ^SAVED

and TOM.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Press the GREEN PHONE

button to dial the number.

To edit a directory entry

Press the DIRECTORY button.

Press the RED PHONE button

until you reach the idle screen.

A B C

Use the keypad to enter the

first letter of the name you

wish to edit.

Character map

MENU Press the MENU options button.

As well as the standard letters and

numbers you can include special

characters in the directory entry.

SHOW ENTRYis displayed.

Press the OK button.

Edit the number.

✱

Press

Press the OK button.

<NAME>is displayed.

1^stpress Space

---

| |

If the name is correct, press

the OK button.

2^ndpress

3^rdpress

4^thpress

5^thpress

6^thpress

(

)

If you wish to edit the name,

enter a new name now.

–-–

Press the OK button.

The display will show ^SAVED.

You can either press the

GREEN PHONE button to dial

the number or the RED PHONE

button until you reach the idle

screen.

To dial a number from the

directory

Press the DIRECTORY button.

Press the MENU options button.

Press the 6 button,

DELETE? is displayed.

Press the OK button to

confirm. All directory

numbers are deleted.

Press the RED PHONE button

until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Enter the name to the number

you want to copy into the

directory.

Redial

Your handset automatically saves the

last five telephone numbers dialled into

a redial list.

Press OK to confirm.

The display will show ^SAVED

and the name of the entry.

To dial a number in the

redial list

You can dial this number by

pressing the GREEN PHONE

button or return to the idle

screen by pressing the RED

PHONE button.

Press the REDIAL options

button. The last number

dialled will be displayed.

Press the DOWN button to

scroll through the redial list.

To delete the redial list

Press the GREEN PHONE

button to dial the number.

Press the REDIAL options

button.

Press the MENU options

button. Display shows ^EDIT

^ENTRY.

To copy numbers shown in the

redial list to the directory

Press the 6 button. Display

shows ^DELETE?

Press the REDIAL options

button.

Press OK to confirm

deletion of the list. You hear

a confirmation tone.

Press the DOWN button until

the number you want is

displayed.

Press the RED PHONE button

until you reach the idle screen.

Press the MENU button.

Press the DOWN button until

the display shows ^{COPY TO DIR}.

Note

To cancel any procedure, press the

RED PHONE button until the display

returns to the idle screen.

Press the OK button.

The number is shown on the

display.

Press OK to confirm.

NAMEis displayed.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Secrecy

Paging and internal calls

When on a call you can talk to someone

in the same room, without your caller

hearing.

You can alert handset users that they

are wanted, or locate a missing handset.

If you have multiple handsets registered

to the base you can make internal calls

between handsets.

To switch secrecy on/off

INT

Press the INT button.

During a call:

Use the DOWN ARROW on

the options button to find the

handset number you want to

page or call.

INT

Press the INT options button.

The call is put on hold and

your caller will hear music.

Press the GREEN PHONE

button to call the handset.

To resume the call:

Press the MENU options

button. Display shows ^GO

^BACK.

If you want to page all the

handsets registered to the

base, highlight ^{CALL ALL}on

the display and press the

GREEN PHONE button.

Press OK to confirm. You can

now speak to your caller again.

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To transfer an external call

between handsets

To switch 3-way conversation

function on/off

You can transfer an external call

to another handset registered

to the base.

You can allow your Diverse

4016 to hold 3-way calls between

handsets.

INT

Press the INT options button.

^MENUPress the MENU options

button.

Enter the number of the handset

to which you wish to transfer the

call. When the other handset

answers you can tell them you

are transferring the call and

press the RED PHONE button.

The call is transferred and the

original handset shows ^{LINE IN}

^USEon the display.

Press the DOWN options

button until the display shows

BASE SET.

Press the OK options button.

Press the DOWN options

button until the display shows

ADD FEATURES.

Press the OK options button.

Press the DOWN options

button until the display shows

BARGE IN.

To return to external call if

internal call is not transferred

To speak to your external caller

again:

Press the OK options button to

switch the function on.

^MENUPress the MENU options

SAVEDis displayed. BARGE INis

then displayed with a tick next

to it.

button. Display shows ^{GO BACK}.

Press the OK options button.

Press the OK options button

again to switch off, tick is

deleted.

Press the RED PHONE button

to transfer your call to the other

handset.

Press the RED PHONE button

until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Alarm clock

To hold a 3-way conversation

You can use your handset as an alarm

clock. You must set the date and time

before the alarm will work. The alarm will

ring daily until the setting is turned off.

You can talk to one external

caller and another internal caller

at the same time on your Diverse

4016 Classic handset.

While another handset user is

talking to an external caller

the display shows ^{LINE IN USE}.

To set the alarm

Press the GREEN PHONE

button to join the conversation.

Display shows ^{LISTENING IN}.

Press the MENU options

button.

Press the DOWN button to

display ^{ALARM CLOCK}.

A tone is heard by all three

parties when one party enters

or leaves the call.

Press the OK button.

Enter the time you want the

alarm to go off at, e.g. 0535.

(12 hour clock).

Press the RED PHONE button

to end your call.

Press the OK button

Select ^AMor PMusing DOWN

button.

Press the OK button to

confirm.

Press the RED PHONE button

to return to the idle screen.

An asterisk appears in front of

the time to indicate that the

alarm has been set.

When the alarm goes off, the

In use light will flash. To stop

the alarm ringing, press any

button on the keypad.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To cancel the alarm setting

Press the MENU button.

Press the DOWN button to

highlight ^{ALARM CLOCK}.

Press the OK button to confirm.

The alarm is switched off and

the asterisk disappears from

the display.

Press the RED PHONE button

to return to the idle screen.

To stop the alarm ringing

When the alarm goes off it

sounds like an incoming call

and lasts for about 30 seconds.

Press any button to switch the

alarm off.

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Caller Display and other

Select Services

IMPORTANT

Please note

To use Caller Display and Call

Waiting you must first subscribe to the

Services from your Network Provider.

For more information on

Calls that are ‘withheld’, ‘unavailable’

or ‘international’ are not stored in the

Calls list, as there is no telephone

number sent via the network.

BT’s Select Services call BT free

on 0800 800 150.

Calls list

If you subscribe to a Caller Display

Service you can see who is calling you

on your handset display, as well as the

date and time of their call (unless the

number has been withheld).

The Calls list contains the telephone

numbers of your last 30 callers.

Whether you take a call or not, the

caller’s details are stored in the Calls

list. You can display, scroll through and

dial numbers in the list and copy them

into the directory.

If you have stored a name to go with

the number in your handset directory,

the name will be displayed instead.

Please ensure that you have stored the

full telephone number, including the area

code, otherwise the name will not match

the number stored in the directory.

If a call is received when the Calls list is

full then the oldest entry will be

deleted automatically.

If the caller has withheld their number,

the display will show WITHHELD.

If you call from another handset, the

display shows the handset number

and INT.

Please note

If you have a new call in your Calls

list, the

icon and In use light

will flash.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Display the time of the call:

To view the Calls list

MENU Press the MENU options

button.

Press the ENVELOPE options

Press the DOWN button to

highlight ^TIME.

button. A flashing envelope

indicates new calls. New calls

are displayed immediately.

Press the OK options button.

The date and time of the call

are displayed.

If there are no new entries,

continue to open the Calls list.

To return to the beginning

of the calls list, press the RED

PHONE button repeatedly

until it is displayed.

Press the DOWN button to

highlight ^CALLS.

The display will show the type

of calls you have received in

your Calls list, e.g. ^CALLS

^02/06means you have

received 2 new calls and have

6 old calls.

Display the status of the call:

Press the OK button.

Press the MENU options

button.

Press the OK button to display

the most recent number to call

you.

Press the DOWN button to

highlight ^STATUS.

Press the OK button.

Press the UP and DOWN

buttons to scroll backwards and

forwards through the Calls list.

NEW

= New call.

OLD

= Previously viewed.

When you have found the

entry you want, you have the

options to:

ANSWERED= The call was

answered.

Press the RED PHONE button

until you reach the idle screen.

Call a number from the

Calls list:

When the number you wish to

call is displayed, press the

GREEN PHONE button.

The number will be dialled

automatically.

Remember

If you have missed a call the

icon will flash on the display.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Store a number from the Calls

Press the DOWN button to

list into the directory:

highlight DELETE LIST.

When the number you want to

store is displayed:

Press the OK button.

The display shows ^{NO CALLS}.

MENU Press the MENU options

Press the RED PHONE button

button.

until you reach the idle screen.

Press the DOWN button to

highlight ^{COPY TO DIR}.

To set the Calls list to contain

all calls or missed calls only

Press the OK button. The

number is displayed.

Press the OK button again.

Press the ENVELOPE options

button.

Enter a name if you wish, see

page 18 for instructions.

Use the DOWN button to

highlight ^CALLS.

Press the OK button.

The display shows ^SAVED. You

can either copy another entry

from the Calls list or press the

RED PHONE button until you

reach the idle screen.

Press the MENU options button.

Press the DOWN button to

highlight ^{LIST MODE}.

Press the OK button.

Delete a number from the

Calls list.

Press the DOWN button to

display either ^MISSEDor ALL.

When the number you want to

delete is displayed:

Press the OK button to confirm.

The display shows ^SAVED.

Press the MENU options

button.

Press the RED PHONE button

until you reach the idle screen.

DELETEis displayed.

Press the OK button to

confirm. The display shows

DELETED.

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Delete the whole Calls list:

When any number is displayed,

press the MENU options

button.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Call Waiting

To switch Call Waiting on/off

If you also subscribe to a Call Waiting

Service, when you are on a call and

another person tries to call you, the

second caller’s number will appear on

the handset display and you will hear an

intermittent beep through the handset.

This is to alert you to the other caller

waiting to speak to you.

You can choose whether to

have your Call Waiting service

switched on or off depending

on what you are doing i.e. if

you are using the Internet via

your PC and do not want Call

Waiting to interrupt you.

Press the MENU options button,

SEL SERVICESis displayed.

To accept a waiting call

Press the OK options button.

Press the DOWN until the

display shows ^{CALL WAITING}.

During a call when you hear

the Call Waiting beeps:

Press the OK options button.

The number (or name if stored

in the directory) of the second

caller will flash on the display.

Use the UP or DOWN button

to select whether you want the

service on or off.

Press the MENU options

button. Display shows ^ACCEPT.

Press the OK options button.

Your current call is put on hold

and you are connected to the

second caller.

Listen to your handset for the

service announcement

confirmation.

Press the RED PHONE button

until you reach the idle display.

Press the RECALL button to

toggle between callers.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Select your required option

and press the OK options

button, ONis displayed.

Call Divert

You can divert all incoming calls to

another number where you can be

reached.

Press the OK options button

again.

Enter the phone number

where you want the calls to be

diverted to.

Please note

Call Divert requires subscription from

your Network provider. You may be

charged a subscription fee.

Press the OK options button.

You will hear a Network

message confirming your

divert request.

To divert calls

Press the RED PHONE button

until you reach the idle

display.

Press the MENU options

button, SEL SERVICESis

highlighted.

Withhold number

Press the OK options button.

Use the DOWN arrow on the

options button until ^CALL

^DIVERTis highlighted.

Your number appears on the display of

the person you call if they subscribe to

a Caller Display service. You are able to

withhold your telephone number from

the next call you make if you wish.

Press the OK options button.

You now have a choice of

when you want calls to be

diverted:

To withhold your number from

being sent

AUTOMATIC– calls are put

straight through to the

number you have set.

Press the MENU options

NO ANSWER– calls are diverted

if your phone is not answered.

button, SEL SERVICESis

displayed.

I^{F BUSY}– calls are forwarded

if your phone is engaged.

Press the OK options button,

WITHHOLD NOis displayed.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Press the OK options button.

Helpline

Enter the telephone number

you want to call.

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Press the OK options button,

the number will be dialled but

your number will not be sent

to your caller.

Ring Back

If you want to make a call and the

number is engaged you can set your

telephone to ring you back when the

caller has finished their call. To switch

this service off before your call is

returned i.e. if you have to go out

before your caller has returned your

call.

To switch Ring Back off if set

Press the MENU options

button, SEL SERVICESis

highlighted.

Press the OK options button.

Use the DOWN arrow on the

options button until ^RINGBACK

^OFFis highlighted.

Press the OK options button.

This will cancel your ringback

call.

Listen to your handset for the

service announcement

confirmation.

Press the RED PHONE button

until you reach the idle

display.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Handset settings

To adjust the handset ringer

volume

Shortcut button

If you want to switch the handset

ringer off quickly you can also press

You can choose from 5 levels

and hold the

button. The

(1–5), a ‘crescendo’ ring (6)

that increases in volume, or

you can switch the ringer off

altogether (0).

icon is displayed. To turn the handset

ringer back on press and hold down

button again and the symbol

will disappear.

the

Press the MENU options button.

Use the DOWN button to

highlight ^{AUDIO SET}.

To adjust the handset ringer

melody

Press the OK button.

Press the DOWN button to

highlight ^RINGER.

There are 10 melodies to

choose from (1–10).

Press the OK button.

Press the MENU options button.

You hear the current volume

level and the level is shown on

the display.

Press the DOWN button to

highlight ^{AUDIO SET}.

Press the OK button.

Press the UP/DOWN button

to select the level you want.

Press the DOWN button to

highlight ^MELODY.

Press the OK button to confirm.

SAVEDis displayed.

Press the OK button.

Press the RED PHONE button

until you reach the idle screen.

You hear the current melody

and its number is shown on

the display.

Press the DOWN button to

select the melody you want.

Press the OK button.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To switch autotalk on:

To adjust the earpiece volume

Press the 9 button.

Press the 1 button.

Press the 1 button again.

To switch autotalk off:

Press the 9 button.

Press the 1 button.

Press the 0 button.

There are 3 volume levels to

choose from and you can even

adjust the volume during a call.

Press the MENU options button.

Press the DOWN button to

highlight ^{AUDIO SET}.

Press OK to confirm. The

display show ^{H/SET VOL}.

Press OK to confirm.

To reset your handset to the

original settings

You hear the current volume

and the level is displayed.

Select the required level.

MENU Press the MENU options button.

Press OK to confirm. ^SAVEDis

displayed.

Press the 9 button.

Press the 3 button.

The display shows ^RESET?.

Press the RED PHONE button

until you reach the idle screen.

Press OK to confirm.

This will reset:

To switch autotalk on and off

Earpiece volume

Ringer volume

Ringer melody

Autotalk

If autotalk is switched on you

do not need to press the

GREEN PHONE button to

answer a call you can simply

pick the handset up from the

base station.

Battery low beep ON

Redial list

DELETED

If you switch autotalk off you

always have to press the

GREEN PHONE button to

answer a call.

This will not delete the

directory or Calls list.

This will not reset:

Handset PIN

The default setting for autotalk

is on.

Registration to the base station.

Press the MENU options button.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Keyguard

You can lock the keypad so that it cannot

be used accidentally while carrying it

around.

To switch keyguard on

Press and hold the button to

switch keyguard on. You hear

a confirmation tone.

The keypad is now locked and

you cannot dial out. You can

answer calls as normal by

pressing the GREEN PHONE

button.

To switch keyguard off, press

and hold the button again.

You hear a confirmation

tone and the handset is now

unlocked.

IMPORTANT

If the keyguard is active, the

emergency numbers 999 and 112 can

NOT be dialled.

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Base station settings

Base station PIN (Personal

Identification Number)

Press the OK button to

confirm. Display shows ^SAVED.

Press the RED PHONE button

to return to the idle screen.

Your base station PIN has a default

setting of 0000but you may want to

change this to prevent unauthorised

use of your handset(s).

To adjust the base ringer volume

If you change your PIN keep a record

of the new number by writing it in the

space provided on page 10.

There are 5 levels to choose

from (1–5), a ‘crescendo’ ring

(6) that increases in volume,

or you can switch the ringer

off altogether (0).

To change the base station PIN

Press the MENU options button.

Press the DOWN button to

highlight ^{BASE SET}.

Press the DOWN button to

highlight ^{BASE SET}.

Press the OK button.

Display shows ^{AUDIO SET UP}.

Press the DOWN button to

highlight ^{SYSTEM PIN}.

Press the OK button.

Press the DOWN button until

the display shows ^{RINGER VOL}.

Enter current PIN (original

setting ⁰⁰⁰⁰).

Press the OK button. You hear

the current volume and the

level is shown on the display.

Press the OK button. Display

shows ^{NEW PIN}.

Press the DOWN button to

select the required level.

Enter your new 4 digit PIN.

Press the OK button. Display

shows ^{REP PIN.}

Press the OK button to confirm.

Press the RED PHONE button

until you reach the idle screen.

Enter your new 4 digit PIN

again.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To adjust the base ringer

melody

To reset your base station to

its original settings

There are 10 melodies to

Press the MENU options button.

choose from (1–10).

Press the DOWN button to

Press the MENU options button.

highlight ^{BASE SET}.

Press the DOWN button to

Press the OK button.

highlight ^{BASE SET}.

Press the DOWN button to

Press the OK button. Display

shows ^{AUDIO SET UP}.

highlight ^{BASE RESET}.

Press the OK button.

Enter your 4-digit PIN

(original setting ⁰⁰⁰⁰).

Press the DOWN button to

highlight ^MELODY.

Press the OK button.

Display shows ^RESET?.

Press the OK button. You hear

the current melody and the

display shows the current

setting.

Press the OK button to confirm.

RESETis displayed.

This will reset:

Press the DOWN button to

select the required melody.

Alarm clock

OFF

Dialling mode

DTMF

Press the OK button to confirm.

SAVEDis displayed.

Pause after picking

up line/dial-out

code

Press the RED PHONE button

until you reach the idle screen.

3 seconds

It will delete the Calls list.

Helpline

It will not reset:

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

The base station PIN.

Handset registration settings.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Using the answering

machine

entirely from the handset so you will

need to put the handset to your ear to

hear and follow instructions.

The answering machine is operated

To switch the answering

machine on and off

Press the MENU options

There is also a loudspeaker on your

Diverse 4016 Classic which gives you the

choice of listening to messages via the

loudspeaker or privately via your handset.

button.

Press the DOWN button until

the display shows ^{VOICE MAIL}.

Press the OK options button.

Your answering machine can be used

as soon as you have charged up your

Diverse 4016 as it has a pre-recorded

outgoing message “Hello, there is

nobody available to take your call right

now. Please leave your message after

the tone.”

Press the DOWN button until

the display shows ^{VOICE MAIL}.

Press the OK options button.

confirms the answering

✱

machine is switched on.

Press the OK options button

again to switch it off.

You must set the time and date so that

received messages will have the time

and date added. You can set the date

and time manually (see page 15 if you

have not already done this) or if you

have subscribed to your network’s

Caller Display service, the date and

time will set automatically as soon as

you receive your first call.

Press the RED PHONE button

to return to the idle screen.

When the answering machine

is ON the

icon will be

shown on the top of the

handset display.

To record your own outgoing

message

Please note

The factory setting for the Diverse

4016 is for the answering machine to

be on.

Your outgoing message is the

greeting your callers hear

when your answering machine

takes their call.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

The pre-recorded outgoing

Please note

message is used until you

record your own. You can always

go back to the pre-recorded

message by deleting your own

message.

The maximum outgoing message

length is 2 minutes and 50 seconds.

If you pause during recording for

longer than 2 seconds, recording is

stopped.

A typical outgoing message

could be, “I cannot take your call

right now, please leave a message

after the tone”.

To play your outgoing message

MENU Press the MENU options

button.

MENU Press the MENU options

button.

Press the DOWN button until

the display shows ^{VOICE MAIL}.

Press the DOWN button until

the display shows ^{VOICE MAIL}.

Press the OK options button.

Press the DOWN button until

the display shows

ANNOUNCEMENT.

Press the DOWN button until

the display shows

ANNOUNCEMENT.

Press the OK options button.

The display shows ^{REC ANC}.

Press the OK options button.

Press the DOWN button until

the display shows ^PLAYANC.

Put the handset to your ear

and after the beep, speak your

outgoing message.

Press the OK options button.

If you have the loudspeaker

set to ON you will hear your

outgoing message via the

loudspeaker.

To stop recording press the OK

options button.

The display will show ^PLAYBACK

^ANCand your recording will be

played back to you.

Put the handset to your ear

and you will hear it.

To cancel recording, press the

RED PHONE button.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Call screening

To delete your outgoing

message

From your base station, you can listen

into a caller leaving their message. This

feature can be switched on or off. The

factory setting is on.

If you delete your own outgoing

message, the pre-recording

message is automatically

reinstated.

To use call screening

Press the MENU options

button.

^MENUPress the MENU options

Press the DOWN button until

the display shows ^{VOICE MAIL}.

button.

Press the DOWN button until

the display shows ^{VOICE MAIL}.

Press the OK options button.

Press the DOWN button until

the display shows

ANNOUNCEMENT.

Press the OK options button.

Press the DOWN button until

the display shows ^CALLSCREEN.

Press the OK options button.

Press the DOWN button until

the display shows ^DELANC.

indicates call screening is

✱

switched on.

Press the OK options button.

The display shows ^SURE?

Press the OK options button.

Press the OK options button

again to switch it off.

The

disappears.

✱

Pressing the OK options button

again will switch it back on.

The display shows ^DELETED

and you will hear a confirmation

tone.

Press the RED PHONE button

until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To interrupt a call

Shortcut to your messages

If a caller is leaving a message,

Press and hold the 1 button to

you can interrupt and take the

call at the handset.

access your messages.

While the caller is leaving their

message:

Answering machine operation

during playback

Press the GREEN PHONE

button. The machine stops

recording and you can talk to

your caller.

Press the 2 button to pause

playback, then press again to

resume playback.

Press the LEFT button to repeat

the message.

New message indicator

Press the LEFT button twice

to skip back to the previous

message

When you have new messages, the

In use light and the

display will flash.

on the handset

Press the RIGHT button to play

the next message.

Playing messages

Press the RIGHT button twice

to skip forward to the message

after next.

To listen to your messages

Press the Delete options

button to delete the current

message.

Press the ENVELOPE options

button.

Press the RED PHONE button

until you reach the idle screen.

Put the handset to your ear

(or listen via the base station

loudspeaker) and your new

messages will be played back

to you.

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

Playback begins with the last

message received. When all new

messages have been played,

old messages will follow. At the

end of all messages, you hear

the end of messages tone.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

The display will show SAVED

and you will hear a confirmation

tone.

Additional answering

machine settings

Press the RED PHONE button

until you reach the idle screen.

To set the number of rings

You can set how many times

the answering machine will ring

before it takes the call. You

can choose between 2-9 rings

or time saver.

To adjust the message length

You can specify the time limit

your callers have to leave a

message. The choices are 30

seconds, 60 seconds, 120

seconds (this is the factory

setting) or Maximum

Time saver is the factory

setting, this can save you the

cost of a call when you want to

ring in to find out if you have

new messages.

(remaining record time).

Press the MENU options

button.

•If your answering machine

answers after 3 rings, you have

new messages.

Press the DOWN button until

•If it answers after 5 rings, you

do not have new messages.

the display shows ^{VOICE MAIL}.

Press the OK options button.

So if you hear more than 3 rings,

you can end the call without the

cost of being connected.

Press the DOWN button until

the display shows ^MESSAGESET.

Press the OK options button.

The display shows ^MSGLENGTH.

Press the OK options button.

Press the MENU options button.

Press the DOWN button until

the display shows ^{VOICE MAIL}.

Press the OK options button.

Press the UP or DOWN button

to display, ^MAXIMUM30, 60or

120.

Press the DOWN button until

the display shows ^{RING DELAY}.

Press the OK options button

to confirm.

Press the OK options button.

Press the UP or DOWN button

to display the setting you want.

The display will show ^SAVED

and you will hear a confirmation

tone.

Press the OK options button to

confirm.

Press the RED PHONE button

until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To adjust the recording quality

To switch the base station

loudspeaker on or off

The factory setting of the

recording quality is ‘long play’

which will allow a maximum

recording capacity of 15

minutes. If you set ‘high quality’

the recording capacity is cut to

approximately 7 minutes.

When the base station

loudspeaker is on you can listen

to messages via the base

speaker as well as the handset.

However, you can switch the

base loudspeaker off.

Press the MENU options

button.

Press the DOWN button until

the display shows ^{VOICE MAIL}.

Press the OK options button.

Press the DOWN button until

the display shows ^MESSAGESET.

Press the DOWN button until

the display shows ^SPKRON/OFF.

Press the OK options button.

Press the DOWN button until

the display shows ^QUALITY.

indicates that the base

✱

speaker is switched on.

Press the OK options button.

Press the OK options button

again to switch it off.

Press the UP or DOWN button

to display ^{LONG PLAY}or HIGH

^QUALITY.

Press the RED PHONE button

until you reach the idle screen.

Press the OK options button to

confirm.

Helpline

If you experience any difficulties

with your Diverse 4016 Classic,

please call the BT Diverse Helpline

on 08457 908 070.

The display will show ^SAVED

and you will hear a confirmation

tone.

Press the RED PHONE button

until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Remote access

To access your answering

machine from another phone

You can operate your answering

machine from any external Touchtone™

phone by phoning your Diverse 4016

Classic and entering your base station

PIN.

Dial your number.

When you hear your outgoing

message:

Press the 9 button.

Using this code prevents other people

from accessing your answering machine

functions without your permission.

Enter your base PIN. Your

machine tells you whether

new messages have been

recorded and plays them.

IMPORTANT

You must change the base station PIN

from the Original setting of ⁰⁰⁰⁰for

your remote access to function. See ‘To

change the base station PIN’, page 35.

To control the answering

machine functions during

playback

To switch on your answering

machine from another phone

During remote playback:

To repeat the current

message. Press twice to skip

back to previous message.

If you forget to switch your

answering machine on, you

can do it from another phone.

To pause/resume playback.

Dial your telephone number

and let the phone ring for

approximately 1 minute.

To skip forward to the next

message. Press twice to skip to

the following message.

When you hear the

announcement “Please enter

your PIN code”.

To delete the current message.

Enter the base PIN (must be

changed from ⁰⁰⁰⁰).

The recording time left will be

announced.

Your answering machine is

now switched on.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Using additional

handsets and bases

Up to six handsets can be registered

Registering additional

handsets

and operated from the Diverse 4016

Classic base station. This allows you to

make internal calls between two

handsets while a third is making an

external call.

If you purchase new handsets to use

with your current Diverse 4016 Classic,

they will not be pre-registered to a base

station. You will need to do this before

you can use them.

DEF

ABC

DEF

ABC

GHI

MNO

JKL

TUV

GHI

MNO

JKL

TUV

PQRS

WXYZ

PQRS

WXYZ

To register a new Diverse 4000

handset to a Diverse 4016 base

station

ᮣ

For this method of registration

your handset must be in the

Diverse 4000 range.

DEF

ABC

GHI

MNO

GHI

MNO

JKL

TUV

JKL

TUV

PQRS

WXYZ

PQRS

WXYZ

ᮣ

Place your handset on the base.

Ensure that the handset is

switched on.

After about 1 minute, the

handset’s internal number will

be displayed, e.g. ^INT2.

DEF

ABC

DEF

ABC

GHI

MNO

JKL

TUV

GHI

MNO

JKL

TUV

PQRS

WXYZ

PQRS

WXYZ

ᮣ

The next available internal

number (2–6) will be

automatically assigned to the

handset.

Note

If all internal numbers have been

assigned then the internal number 6

will be re-assigned. You can change

the internal handset number if you

wish, see page 46.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

If the base is not a Diverse

To manually register a Diverse

4000 Classic handset to

another base station

4016 or 4010 you will need

to follow the user guide for

the base station you are

registering the Diverse 4000

handset to.

If you want to register your

handset to another base

station you will need to

manually register it.

To register Diverse 2000/

3000 series handsets and

other makes

Please note

Diverse 2000 and 3000 handsets

and other makes of handset must be

registered manually. Handsets must

be GAP compatible.

Providing your handset is GAP

(Generic Access Profile)

compliant, you can register it

to your Diverse 4016 base.

On the handset to be registered:

according to the instructions

in its user guide.

Press the MENU options button.

Press the DOWN button until

the display shows ^{REGISTER HS}.

When the handset is in

registration mode, you will

need to press the PAGE button

located on the underside of

your Diverse 4016 base

station, for approximately one

second. You will hear a

Press the OK button. Display

show ^{PIN ****}.

Enter your 4-digit Pin (original

setting ⁰⁰⁰⁰).

Press the OK button. Display

flashes ^{REGISTER HS}.

confirmation tone and after a

short period of time the

handset will be registered.

The Diverse 4016 will allocate

the next available handset

number. You will hear a

confirmation tone.

If the base station is a Diverse

4016 or 4010 base press the

PAGE button located

underneath the base station

for approximately one second.

After approximately one

minute the handset will display

its internal number. The

Note

handset is now registered and

the handset display will return

to the idle screen.

If the base you are registering to is a

Diverse 4010/4016 SMS you will not

hear a confirmation tone when the

PAGE button is pressed.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Press the OK button.

To de-register a handset

Enter the name you want.

INT

Press the INT options button.

Press the OK button to confirm.

Press the UP or DOWN button

to select the handset to be

de-registered (1-6).

Press the RED PHONE button

until you reach the idle screen.

Press the MENU options button.

Press the DOWN button until

the display shows ^{DE-REG H/SET}.

Please note

Press the OK button. Display

On the classic handset the name is

not displayed, only the internal

number. However, the name is sent

and displayed on internal calls.

will show PIN ****.

Enter your 4-digit PIN

(original setting ⁰⁰⁰⁰).

Press the OK button. Display

shows ^DE-REGISTER?

Press the OK button to confirm.

SAVEDis displayed.

To change the internal number

of a handset

Press the RED PHONE button

until you reach the idle screen.

INT

Press the INT button.

Press the MENU option

To change the name of a

handset

button.

RE-ASSIGN NO. is displayed.

Press the OK button.

You can personalise the name

of a handset. For example,

you can change handset 1 to

ANNE or OFFICE.

Press the DOWN button to

display the handset number

you want.

INT

Press the INT button.

Enter an available number

Press the UP and DOWN

button to display the handset

number you want.

(1–6).

Press the OK button to confirm.

SAVEDis displayed.

Press the MENU option button.

Press the RED PHONE button

until you reach the idle screen.

Press the DOWN button until

the display shows ^{EDIT NAME}.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Help

Helpline

If you experience any difficulties with your Diverse 4016 Classic, please call

the BT Diverse Helpline on 08457 908 070.

Problem

Possible cause

Solution

Handset not registering.

The base is not powered.

There are no batteries in the handset.

Make sure that the power supply is plugged

in at the base and switched on. Make sure

that the rechargeable batteries (included)

are fitted in the handset correctly. Switch the

handset off and then back on again, place

the handset on to the base again and leave

for approx. 1 minute to try registering again.

You have forgotten your base station PIN

number.

You have changed the PIN.

Try entering the default PIN (0000). If you

have changed the PIN and cannot remember

the number you will need to contact the

BT Diverse Helpline on 08457 908070.

No display

Handset not switched on.

Batteries exhausted.

Hold down the RED PHONE button for

1 second. Charge or replace batteries.

When you press a button, nothing

happens.

No radio signal to the base – all displays

flashing.

Keyguard may be switched on.

Hold down the # button for 1 second.

Handset out of range.

Handset not registered.

Base not switched on.

Move closer to the base.

Check the base is connected properly

(see page 12).

Line is being used by another handset for

a long period.

Maximum charging power is only available

when no calls are being made. Wait until the

call is finished.

Handset in base doesn’t charge.

Base is not connected to the power

supply.

Make sure that the power supply is in at the

base and the power source is switched on.

Check that the batteries are fitted correctly.

Ringer is switched off.

Switch ringer back on, see page 32 and

page 35.

Handset/base does not ring.

Your caller cannot hear you.

The INT button has been,pressed, muting

the microphone.

Select GO BACK option via the MENU

button to switch the microphone back on.

The number has been withheld.

Callers can stop their number being sent

over the network.

Caller’s number is not displayed even

though you have subscribed to Caller

Display.

You have pressed the wrong button.

Retry. If necessary, check the instructions.

The error beep – a descending tone – is

played.

You have not changed the base station

PIN.

Change the base station PIN to allow you to

access messages from another phone.

During remote operation you are unable to

access messages.

Memory is full

Delete old messages.

Play back and delete new messages.

The answering machine does not record

any messages or announcements.

The date/time is not set.

Set the date/time, see page 15.

An answering machine message does not

have a time stamp.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Compatibility

The tables below give you a quick reference guide to compatibility when

registering different handsets to bases within the Diverse 3000 and 4000 range.

4000 Classic handset

Caller

4010/4016 SMS

3010 Executive

Display/Call

WaitingYes

Yes

Time displayed in idle mode

Language selection

SMS

Loudspeaker via the base

Room monitor

Yes

Walk and Talk mode

4000 SMS handset

4010/4016 Classic

3010/3016 Classic

Caller

Display/Call

WaitingYes

Yes*

Time/date displayed in idle mode

Language selection

SMS

Loudspeaker via the base

Directory transfer

Room monitor

Yes

Walk and Talk mode

Call

BarringNo

It is possible for Diverse 4000 SMS and Diverse 3000 Classic Handsets to transfer

directory entries.

*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or name of the waiting

caller will not be shown on the handset display.

Approved rechargeable batteries

The list below details the approved rechargeable batteries that can be used in your

Diverse 4016 Classic handset. Only use the approved batteries.

Nickel-Cadmium (NiCd)

Nickel-Metal Hydride (NiMH)

Sanyo N-3U

Sanyo H-3U

GP GP60 AA KC

Varta 751RS

Mobile Power 700

Panasonic 600 DT

GP GP130 AA HC

GP GP150 AA HC

Varta VH 1101

Panasonic HHR-110 AA

Friwo NiMH

Toshiba TH-1200 AARE

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

General information

Within the 12-month guarantee period:

Guarantee

If you experience difficulty using the

product, prior to returning your

product, please read the Help section

beginning on page 47, or contact the

Diverse Helpline on 08457 908070 for

assistance.

Your Diverse 4016 Classic is

guaranteed for a period of 12 months

from the date of purchase.

Subject to the terms listed below the

guarantee will provide for the repair of,

or at BT’s or its agent’s discretion the

option to replace the Diverse 4016

Classic, or any component thereof,

(other than batteries), which is

identified as faulty or below standard,

or as a result of inferior workmanship

or materials. Products over 28 days old

from the date of purchase may be

replaced with a refurbished product.

In the unlikely event of a defect

occurring, please follow the Helpline’s

instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the

guarantee period has ended, the repair

must meet the approval requirements

for connection to the telephone

network. We recommend that you call

the Helpline on 08457 908070 and

ask for details of our recommended

repair agents.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12

month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to point

of purchase.

• This guarantee does not cover any

faults or defects caused by accidents,

misuse, fair wear and tear, neglect,

tampering with the equipment, or

any attempt at adjustment or repair

other than through approved agents.

• This guarantee does not affect your

statutory rights.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Technical information

Switchboard compatibility

How many telephones can you have?

Generally this telephone may be

connected to switchboards which

support tone signalling and timed

break recall. In the event of any

difficulties please consult your

switchboard Service Provider.

All items of telephone equipment have

a Ringer Equivalence Number (REN),

which is used to calculate the number

of items that may be connected to any

one telephone line. The Diverse 4016

Classic has a REN of 1. Any other

instrument provided by BT may be

assumed to have a REN of 1 unless

stated otherwise. A total REN of 4 is

allowed. (For example: if Diverse 4016

Classic is used in conjunction with

three extension telephones, each with a

REN of 1, the total REN is 4.)

To set the dialling mode

You need only adjust this

setting if your switchboard

does not operate with the pre-

set tone dialling. You can

change the dial mode to pulse

dialling.

Only use approved power supply item

code: C39 280-Z4-C478.

R&TTE

Press the MENU button.

This product is intended for use within

the UK for connection to the public

telephone network and compatible

switchboards.

Press the DOWN button until

the display shows ^{BASE SET}.

Press the OK button.

This equipment complies with the

essential requirements for the Radio

Equipment and Telecommunications

Terminal Equipment Directive

(1999/5/EC). In demonstration with

the Essential Requirement for the

efficient use of the radio spectrum, the

product complies with TBR6.

Press the DOWN button until

display shows ^{ADD FEATURES}.

Press the OK button.

Display shows ^{DIAL MODE}.

Press the OK button.

Press the DOWN button to

select:

– tone (with TBR)

– pulse (with Earth Recall)

– DTMF-Earth (tone with

Earth loop recall)

If you would like a copy of the

Declaration of Conformity please

contact the BT Diverse Helpline.

Helpline

Press the OK button to confirm.

The display shows ^SAVED.

If you are experiencing difficulty,

please call the BT Diverse Helpline

on 08457 908070.

Press the RED PHONE button

until you reach the idle screen.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

To set the recall time

To switch temporarily from

pulse to tone dialling

You need only adjust this

setting if your switchboard

requires a different recall time

to the pre-set recall time of

100 MS.

If you are using pulse dialling

with your switchboard but

need tone dialling to use

certain functions on your

Diverse 4016 you can switch to

tone dialling during the call.

Press the MENU button.

Press the DOWN button until

the display shows ^{BASE SET}.

During the call:

Press the MENU button.

Press the OK button.

Press the DOWN button until

the display shows ^{TEMP TONE}.

Press the DOWN button until

display shows ^{ADD FEATURES}.

Press the OK button. Tone

dialling is now active.

Press the OK button.

Press the DOWN button until

display shows ^TBR.

Please note

Press the OK button.

This setting is only for the duration of

the call.

Press the DOWN button to

select the flash time ⁸⁰, 100,

120, 180, 250, 300or 600ms.

Press the OK button to confirm.

The display shows ^SAVED.

Press the RED PHONE button

until you reach the idle screen.

Please note

100 MS is the standard setting for

most UK switchboards.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Setting pauses

To set a pause after pressing

Recall

Please note

You can set the length of a

pause that is inserted after

pressing the RECALL button.

If you want to insert a pause into a

telephone number you are storing in

your directory, start storing the number

(see page 18) and where a pause is

Press the MENU button.

Press the 8 button.

Press the 9 button.

Press the 1 button.

Press the 2 button.

Enter the pause length:

needed, press and hold the

button.

A‘^P’ will appear in the number.

To set a pause before dialling

You can insert a pause to allow

your switchboard time to get a

line before your Diverse 4016

dials the number.

1 = None

2 = 800ms

3 = 1600ms

4 = 32ms

Press the MENU button.

Press the OK options button

to confirm. The display shows

SAVED.

Press the 8 button.

Press the 9 button.

Press the 1 button.

Press the 6 button.

Enter the pause length:

1 = 1 second

2 = 3 seconds

3 = 7 seconds

4 = 2.5 seconds

Press the OK options button

to confirm. The display shows

SAVED.

Diverse 4016 Classic ~ Issue 2 ~ 6th Edition ~ 1st March ’02 ~ 4416

Index

internal

making

on hold

receiving

redial

secrecy

three-way

transferring

Additional handset and bases

Alarm clock

Answering machine on/off

Autotalk on/off

Base station reset

Base station PIN

Base station options

loudspeaker on/off

ringer melody

ringer volume

Batteries

Date set

Delete

all directory entries

calls list

approved list

charging

installing

performance

replacing

directory entry

own outgoing message

redial list

De-register handset

Dialling mode

temporary setting