BT 3000 Executive User Manual

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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510

Diverse 3000 Executive

handset and charger

Digital cordless telephone

User Guide

This equipment is not designed for making emergency telephone calls when the power

fails. Alternative arrangements should be made for access to emergency services.

This product is intended for registration to any base in the BT Diverse 3000 range. It may also be

registered to other GAP compatible bases, with possible limited availability of some features.

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Please open this page for an ‘at a glance’

guide to your Diverse 3000 Executive Handset

& Charger

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Diverse 3000 Executive h/set & charger ~ Edition 6 ~ 23 Nov ’00 ~ 3510

Please open this page for a ‘further at a glance’

guide to your Diverse 3000 Executive Handset

& Charger

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At a glance

Display

Option buttons

Lets you select from

the menu options

on the display.

Red phone

Press to end a call.

Menu button

For entering menu

lists.

Power

Press and hold

down to switch off

the handset.

Green phone

For making and

answering calls.

Press and hold

down again to

switch back on.

Handsfree

Directory

To hold a

conversation over

the loudspeaker.

Enables speed dialling

of numbers stored in

the memory.

Keypad

Recall

Key lock

For use with

switchboards and BT

Select Services.

Lets you lock

(and unlock) the keypad

to prevent accidentally

pressing buttons.

Also, press and hold

down to enter a pause

in a stored number.

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Handset display

The following symbols can appear in the display.

Sets up different menu

Up/Down.

Left/Right.

SET

INT

options.

Internal dialling.

Mailbox function.

e.g. new entry in

the caller list.

Redialling number.

Confirmation.

End function.

GO BACK

–

Delete character.

Range Indicator.

Return to previous menu.

More options.

–

––

–

Charger

Charger (back view)

Power socker

Contact points

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In this guide

At a glance

Introduction

Telephone security

Handset PIN

Emergency numbers

Call barring and

Call enabling

Unpacking your Diverse 3000

Executive handset and charger

Safety instructions

Setting up

Additional features

Handset settings

quick guide

Quick reference handset

display

Open listening at the

handset

Using the room monitor

Call allocation

Registering a new Diverse

3000 Executive handset

with the base station

Using your

Diverse 3000

Executive Handset

General information

Switching on/off and

locking the keypad

Making and receiving

calls

Caller display/Call waiting

Call timer

Guarantee

If you have to return your

Diverse 3000 Executive

Handset and Charger

Help

Handsfree talking

Secrecy

Wall mounting

Index

Paging and making calls

between handsets

Using the directory to

store and dial numbers

Entering names and

numbers

Hints and tips boxes

Using the redial memory

In this user guide, we’ve included

helpful tips and useful notes. They

are shown in a white box like this.

Using Caller Display

and Call Waiting

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Introduction

Your Diverse 3000 Executive handset and charger has been designed

for ease of use and made to the high standards set by BT.

Your Diverse 3000 Executive handset and charger can be used with

any product in the Diverse range, (apart from the Diverse 1000).

Please refer to your main user guide for a complete list of product

features.

For your records

Date of purchase:

Unpacking your Diverse 3000

Executive handset and charger

If anything is missing, please

contact your place of purchase

immediately.

Place of purchase:

Serial number: On underside of unit.

Purchase price:

Diverse 3000

Executive handset

Charger

For guarantee purposes, proof of

purchase is required, so please

keep your receipt.

2 x AA rechargeable

batteries

Power adaptor

My additional handset PIN is

Battery

compartment cover

Belt Clip

Screws and

wall plugs

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Safety instructions

medical equipment and should

not be used by people with

pacemakers.

General

For the handset use only approved

nickel-cadmium (NiCad) or

nickel-metal hydride (NiMH)

rechargeable batteries. Never use

other batteries or conventional

alkaline batteries. They could lead

to a short circuit or destroy the

battery casing. Recommended

batteries should have a power

rating of at least 600mAh 1.2V.

Batteries are available from the

Diverse Helpline 08457 908070.

Never dispose of batteries in a fire.

There is a serious risk of explosion

and/or the release of highly toxic

chemicals.

Cleaning

Simply clean the handset and base

station with a damp (not wet)

cloth, or an antistatic wipe. Never

use household polish as this will

damage the product. Never use a

dry cloth as this may cause a static

shock.

Only use the power supply

included with the product. Using

an unauthorised power supply will

invalidate your warranty and may

damage the telephone. The item

number for the mains power

Environmental

Do not expose to direct sunlight.

The product may heat up when

the batteries are being recharged.

This is normal. However, we

recommend that you do not place

the product on antique/veneered

wood to avoid damage.

Do not stand your product on

carpets or other surfaces which

generate fibres, or place it in

locations preventing free flow of

air over it’s surfaces.

supply is C39 280-Z4-C174/..-C67.

If Keyguard is active, it is still

possible to make emergency calls

to 999 and 112.

Do not open the handset or base

station. This could expose you to

high voltages or other risks.

Contact the helpline for all repairs.

Radio signals transmitted between

the handset and base may cause

interference to hearing aids.

Do not submerge any part of your

product in water and do not use it

in damp or humid conditions, such

as in bathrooms.

This product should not be used

near emergency/intensive care

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Do not expose your product to

fire, explosive or other hazardous

conditions.

There is a slight chance that your

phone could be damaged by an

electrical storm. We recommend

that you unplug the power and

telephone line cord for the duration

of the storm.

Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal Hydride (Ni-MH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or

Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

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Setting up

To wall mount your Diverse 3000

Executive Charger, see page 53.

Follow these steps to get your

Diverse 3000 Executive Handset

and Charger ready for use.

Plug the 3-pin adaptor

into a mains power socket

and switch on

Install the rechargeable

batteries in the handset

Slide battery cover down and lift

off. Install as shown in diagram

above.

Charge the handset

batteries

When charging for the first

time, we recommend that

you let the batteries charge

for the full 16 hours before

making and receiving calls.

Connect the power cable

Plug the power cable into the

power socket on the underside

of your Diverse 3000 Executive

Charger.

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Note

Battery display when inserting

or replacing a battery

Under ideal conditions, the handset

batteries should give about 10 hours

talktime or 100 hours standby on a

single charge. However, new NiCad

batteries do not reach their full

capacity until they have been in

normal use for several days.

When you replace the handset

batteries with ones that have been

fully charged, the battery indicator

will not show full until the next

charge cycle has been completed.

Charge the handset until the

batteries register full again. From

then on the display will be correct.

Please note that the lifespan of

NiCad rechargeable batteries

depends on how heavily they are

used. However, over time, their

capacity to recharge will begin to

diminish and they will eventually

need replacing.

Place the handset on the charger.

When charging the battery level

symbol shown on the display

flashes.

Battery low warning

Battery performance

An LCD on the handset display

shows the current state of the charge.

When the batteries are almost flat a

beep sounds and the display shows

the empty battery symbol. Displays

showing the various states of charge

are shown below:

After charging your Diverse 3000

Executive handset for the first time,

subsequent charging time for the

handset batteries is approximately

4-5 hours. Batteries and case may

become warm during charging.

This is normal and not dangerous.

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

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If you are using this product with a

Registering a new Diverse

3000 Executive handset with

the base station

Diverse 3010 Classic/ Executive

or a Diverse 3016, it comes

supplied with a handset which is

automatically registered as

handset number one.

It is essential that you register

your handset with your Diverse

base station for it to work. The

following are basic instructions

on how to do this, but these may

differ if you have a Diverse 2-Line

or Diverse ISDN.

Note

If you go out of range of a base

station for a long time while your

handset is switched ON, it may take

more than 20 minutes to ‘find’ the

base station again when you come

back within range. However, by

simply switching the handset OFF

for a moment, then ON again,

it will find the base station within

a few seconds.

If your base station is anything

other than Diverse 3000 series,

please refer to your base station

user guide for registering

instructions.

This and each further additional

handset you purchase must be

registered at the base station in

order to work.

Up to six handsets (up to 8 on

Diverse 2-Line and Diverse ISDN)

can be registered and operated

from the base station, allowing

you to make and transfer internal

calls between handsets as well as

make and receive external calls.

To register your new

handset to the base station

At the handset:

Press the MENU button.

Press the DOWN arrow

to highlight Base

Settings.

The instructions in this section

are for registering an Executive

Handset with one base station.

If you have a system with more

than one base station, please

follow the procedure in the section

‘Operating with additional base

stations’ in your main Diverse

base station user guide.

Press the OK button.

Press the DOWN arrow

to highlight the base

you wish to register to.

–

Press the MORE

OPTIONS button.

––

–

Press the DOWN arrow

to highlight Register.

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Press the OK button.

To de-register a handset

KEYPAD Enter the base station

PIN number (original

setting 0000).

A de-registered handset

cannot be used to make

calls at this base station.

Press the OK button.

Display shows

Regstr.Procedure

INT

SET

Press the INT button.

Press the SET button.

Press the 3 button.

Press the 6 button.

Press the OK button.

Base (e.g.) 2(flashes).

^D3^EF

^M6^NO

Note

You now have up to 1 minute to

Display shows

De-RegisterHset.

At the base station:

Press and hold down the

PAGE button (for about

10 seconds) until you

hear a tone.

KEYPAD Enter the system PIN

number (original setting

0000). Display shows

all registered handsets.

After a short time, the

handset will display the

available handset

Press the OK button to

confirm.

numbers e.g. 2,3,4,5,6.

Press the number of the

handset you wish to

de-register.

Select and enter one of

these numbers. This is

now the handset’s

internal number and is

registered with the base

station, e.g. Base2stops

flashing.

Press the OK button to

confirm.

Press the RED PHONE

button to return to

standby.

Note

You can register your Diverse

3000 Executive handset at up to

4 different base stations.

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Fitting the belt clip

Fit the belt clip onto the back of

the handset.

Remove the protective film from

the display.

Helpline

If you experience any difficulty,

please call the Diverse Helpline on

08457 908070.

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Using your Diverse 3000

Executive Handset

Switching on/off and locking

the keypad

Display

To switch on/off

Option buttons

Press and hold down

Menu button

Power

the RED PHONE button

Talk

(Green phone)

for about a second.

End Call

Directory Handsfree

(Red phone)

Note

The handset is already set to ‘on’.

Your Diverse 3000 Executive

offers a menu driven display. You

enter menu lists by pressing the

MENU button. The OPTION

buttons below the screen allow

you to select options within each

menu and make adjustments to

their settings.

To lock the keypad

This prevents you

accidentally operating

the handset’s keypad

when carrying it around.

You can receive calls,

but cannot make calls.

Note

You can quit any menu at any

time by pressing the RED PHONE

Press and hold down the

button

.To go back one step,

button.

–

press the

button.

–

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To end a call

To unlock the keypad

Press the RED PHONE

button.

Press and hold the

button. You can now use

the keypad again.

To receive an external call

Note

The handset can only be switched

off when in idle state (ie. not during

a call or displaying a menu).

Press the GREEN PHONE

button.

Lift the handset off the

base station or charger.

Making and receiving calls

To make an external call

Note

When the phone rings the

HANDSFREE button will flash.

KEYPAD Key the number you

➜

want. Use the DELETE

CHARACTER button to

correct any number you

press by mistake.

Caller Display /Call Waiting

Press the GREEN PHONE

button. The number is

dialled.

The Diverse 3000 Executive can

let you know who’s calling before

you answer the telephone.

With BT’s Caller Display and Call

Waiting services, your Diverse

3000 base station receives caller

information which is transmitted

over the BT network, for more

information see page 26.

Press the GREEN PHONE

button. You hear the dial

tone.

KEYPAD Key the number you

want.

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To hold a handsfree call:

Call timer

Your Diverse 3000 Executive

To make a call

automatically times the duration

of all outgoing external calls.

The handset display shows the

call duration both during your call

and for a few seconds after it is

completed.

Press the HANDSFREE

button.

By pressing the

HANDSFREE button

again you can adjust the

volume with the RIGHT/

LEFT arrows.

Note

The default setting is for an

immediate connection to callers

when lifting the handset from the

base station or charger. This is

called Auto Talk. It can be

Handset Vol.: 2

deactivated so that you always have

to press the GREEN PHONE button

to answer a call. See page 40.

KEYPAD Key the number you want.

Press the GREEN PHONE

button if you want to

speak to your caller

privately.

Handsfree talking

Using your phone handsfree

You can make and receive calls

without lifting the handset by

pressing the HANDSFREE

Press the RED PHONE

button to end the call.

button

To answer a call in

handsfree mode

This lets you keep your hands

free, for example to take notes. It

also enables others in the room to

hear and join in the call.

Press HANDSFREE when

the phone rings.

The loudspeaker is built into the

handset allowing you to hold a

handsfree conversation anywhere

within range of the base station

and when the handset is placed

on the base station.

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Secrecy

To redial one of the last five

numbers

You can switch off the handset

microphone so that your caller

cannot hear you while you talk to

someone else in the room.

The last five numbers

dialled are saved.

Press the REDIAL button.

When ready, you can switch the

microphone back on.

Press the DOWN button

to highlight the number

you want to redial.

Press the GREEN PHONE

button to dial.

During a call

INT

Press the INT button to

switch the microphone

off. Your caller will hear

a melody. Display shows

Extern(flashing) and

Intern.

To redial the last number

Press the REDIAL button.

Press the GREEN PHONE

button. The number is

automatically dialled.

Press the R button to

speak to your caller

again.

Note

If the redial number is in your

directory the name is displayed

instead of the number.

Secrecy is not available for

internal calls.

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To make an internal

To delete a redial number

intercom call

Press the REDIAL button.

Press the INT button.

Your handset internal

number is displayed.

INT

Press the DOWN button

to highlight the number

you want to delete.

Press the internal handset

number you wish to call

e.g. 2 or press the

CALL ALL button to call

all handsets.

^A2^BC

–

––

–

Press the MORE

OPTIONS button.

CALL ALL

Press the DOWN button

to highlight Delete

Entry.

If calling all handsets,

you can talk to the first

handset that answers.

Press the OK button to

confirm.

Press the RED PHONE

button to end the call.

Press the RED PHONE

button twice to return to

standby.

To receive a paged call

Paging and making calls

between handsets

The display shows:

If you have multiple handsets

registered with the base, the

Diverse 3000 Executive enables

two handsets to talk to each other

on an internal ‘intercom’ call,

while a third handset can be on

an external call.

Paging Call

Pick up the handset

from the base.

Press the GREEN PHONE

button.

To find a handset’s

extension number

INT

Press the INT button.

The handset’s extension

number is displayed ie.

Intern3.

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To transfer an external call

between handsets

To put an outside call on

hold while you make an

internal call

If you are in

INT

Press the INT button.

conversation with an

outside caller and want

to transfer the call to

another handset.

KEYPAD Press the extension

number you wish to

contact.

INT

Press the INT button.

To go back to your caller

press RECALL.

Press the extension

number you want.

The internal number you

called will hear internal

busy tone and will need

to press the RED PHONE

button to end the

When the call in

answered, press the

RED PHONE button, or

replace your handset on

the base station.

connection.

To accept call waiting on an

internal call

Note

Quick call transfer

After dialling the other handset,

you can immediately press the

RED PHONE button, or replace the

handset on the base and the call

will be transferred straight through.

If the other handset is already

engaged, or does not answer the

call within 30 seconds, the call will

be returned to your handset.

If two people are on an

internal call and an

external call comes in

you will hear a short

beep and Extern

flashes on the display.

Press the ACCEPT button.

The internal call is

disconnected and you

are connected to the

external caller.

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Using the Directory to store

and dial numbers

To add a name and number

to the directory

Your Diverse 3000 Executive has

a Directory which stores up to

100 names and numbers in the

memory (the longer the name,

the more memory will be used).

Press the DIRECTORY

button. Display shows

if the phone book

———

is empty, otherwise the

names in alphabetical

order.

You can use the Phone Book to

look up names and numbers and

dial directly.

–

––

–

Press the MORE

OPTIONS button.

Press the DOWN button

to highlight New Entry.

Press the OK button.

KEYPAD Enter the name: (see

‘Entering names and

numbers’ on page 20).

Press the DOWN button

to move the cursor to

the next line.

KEYPAD Enter the number.

–

––

–

Press the MORE

OPTIONS button.

Save Entryis

highlighted.

Press the OK button to

confirm.

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^M6^NO

Then press and hold 6

Entering names and numbers

on the keypad until the

display shows O.

There are three lines in your

display for entering information.

1st line for the name (maximum

16 characters) 2nd and 3rd line

for the number (maximum 32

characters).

Enter the M by pressing

and holding 6 for longer

on the keypad until M

appears on the display.

The whole name is now

entered.

^M6^NO

➜

Controlling the cursor

Press the DELETE button

to delete the character

to the left of the cursor.

Hold down the button

to keep deleting

LEFT/RIGHT arrows are

used to move the cursor

to the right or left or to

the end of the line.

characters automatically.

KEYPAD Characters are inserted

to the left of the cursor.

Position the cursor

The DOWN arrow is used

to move the from the

“name” line to the

“number” line.

and add the character

required.

The UP arrow moves you

back up to the name line.

The “first letter” of the

name is written

automatically in upper

case, the letters

immediately afterwards

are written in lower case.

Letters are entered by

pressing the relevant

button repeatedly.

For example, to store

the name TOM:

^T8^UV

Press and hold 8 on the

keypad until Tappears in

the display.

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To dial a number stored in

the directory

To change an entry in the

directory

You can copy the entire

directory to another

handset to avoid having

to input the same

Press the DIRECTORY

button.

Press the UP/DOWN

arrows to scroll to the

entry you want to delete,

or find the required

name by using the

keypad to enter the first

letter of the name.

entries twice.

Using the handset with

the directory you wish to

copy (eg. handset 1):

Press the DIRECTORY

button.

Press the MORE

OPTIONS button.

–

––

–

––

–

Press the MORE

OPTIONS button.

Press the DOWN arrow

to highlight Delete

Entry.

Press the DOWN button

to highlight Copy List.

Press the OK button to

confirm.

Press the OK button.

Enter the internal

handset’s call number,

e.g. 2 that you want to

copy the directory to.

^A2^BC

Press the OK button.

The receiving handset

will ring.

Press the GREEN PHONE

button to answer the call.

KEYPAD Enter the receiving

handset’s telephone PIN

(original setting 0000).

Press the OK button to

confirm.

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To delete all names and

Additional Directory functions

numbers in the directory

When entering new names and

numbers, you can use the

Press the DIRECTORY

button.

MORE OPTIONS menu for the

following functions:

–

––

–

Press the MORE

OPTIONS button.

Save Entry

The information entered so far

is saved in the phone book.

Press the DOWN arrow

to highlight Delete

List.

Insert a pause in the directory

Press the OK button.

Using InsertPauseallows

you to insert a pause. This is

generally required when your

Diverse base station is

connected to a switchboard/

PBX.

KEYPAD Enter the PIN number

of the handset (original

setting = 0000).

Press the OK button.

The display shows a

Yesor Nooption to

confirm deletion from

the directory. If Yesis

selected, the entire

directory is deleted.

To check how much memory

is available in the directory

Press the DIRECTORY

button.

–

––

–

Press the MORE

OPTIONS button.

Press the DOWN button

to highlight Available

Memory.

Press the OK button.

The percentage memory

available for storing

further entries in your

handset is displayed for

approximately 2 seconds.

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Using the redial memory

As well as being able to redial the

last five numbers called (see page

15) you can display or delete

numbers or edit and copy them

into the Phone Book.

To copy a redial number to

the directory

Press the REDIAL button.

Press the DOWN button

to highlight the number

you want.

–

––

–

Press the MORE

OPTIONS button.

Press the DOWN button

to highlight CopytoDir.

Press the OK button.

KEYPAD Enter a name for the

number (see page 20)

–

––

–

Press the MORE

OPTIONS button.

Highlight Save Entry.

Press the OK button to

confirm.

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Using Caller Display and

Call Waiting

BT’s Caller Display and Call Waiting

To take the Call Waiting

If you subscribe to Caller Display

you can see who is calling you

(on your handset display). If you

are on a call and you also

subscribe to BT’s Call Waiting

service, the second incoming call

number will appear on the

handset display and you will hear

an intermittent beep through the

handset. This is to alert you to

another caller waiting to speak

to you.

Press the RECALL

button. Your first caller

is put on hold whilst

you speak to your

second caller.

To speak to your first

caller again you

can either:

Press the RECALL

With BT’s Caller Display and Call

Waiting service your Diverse

base station receives caller

information which is transmitted

over the BT Network. A quarterly

fee is payable.

button again and you

will be reconnected to

your first caller, your

second caller will be put

on hold. You can use the

RECALL button to toggle

between the two callers.

With the Executive handset, the

screen shows the caller’s number

(if it has been sent) when the

phone rings. If you have stored a

name to go with the number in

your handset directory, the name

will be displayed instead.

Press the RED PHONE

button to end the

conversation with the

caller you are currently

speaking to. The

handset will ring again.

Press the GREEN

PHONE button and you

will be reconnected to

the caller who was

on hold.

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Information displayed via other

UK networks

Using the Executive handset

If you are connected to a different

network, you will first have to

subscribe to that network's Caller

Display and Call Waiting service.

Call your network provider for

more information.

When the phone rings,

your caller’s number is

displayed.

If the caller has withheld

their number, the display

shows:

Withheld

WITHHELD

SILENT

If the caller’s number is

unavailable the display

shows:

External call

UNAVAILABLE

SILENT

If you call from another

handset, the display

shows:

Internal call6

SILENT

Display shows the

icon to indicate you

have a new call in your

Calls List.

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ALL CALLS SETTING

The Executive handset

displays details of the 30

most recent calls. When

the list is full, new calls

replace the oldest calls.

Date

Time

01.11.

05:15PM

0123456789

01/15

Note

Calls that are “Withheld”,

“Unavailable” or “International”

are not stored in the calls list, as

there is no telephone number sent

via the network.

This indicates

that the call

was answered

when it was

received.

Shows the

number of

calls in the

Calls List, i.e.

call 1 of 15.

UNANSWERED CALLS

SETTING

To view the calls list

01.11.

05:15PM

(03)

The original setting is

set to list “All Calls”.

0123456789

Press the CALLS LIST

Indicates the

button.

number of times a

call was received

from the same

The entries are sorted

according to the time at

when they were received.

With the latest call first.

telephone number.

Warning

The display briefly

shows:

Changing your calls list from one

setting to the other will

automatically delete any entries in

the current calls list.

No of messages

New: 5

Old: 2

The newest entry is

then displayed after

approximately 2 seconds.

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To enter the calls list when

To set the calls list to

contain all calls or

unanswered calls only

icon is shown on the

display

Press the INT button.

INT

SET

INT

SET

Press the SET button.

Press the 2 button.

The display briefly shows

the number of new and

old calls.

^A2^BC

Press the 0 then the

button.

✱

Press the OK button.

Display shows 1or 2

flashing (depending on

the current setting.

The display then shows

the number/or name (if

in your directory) of the

most recent caller along

with the date and time

the call was received.

Enter 1 if you want the

calls list to contain

details of unanswered

calls only.

To dial a number in the

calls list

^A2^BC

Enter 2 if you want the

calls list to contain

details of all calls

received.

Press the CALLS LIST

button to enter the calls

list, or press the INT,

SET and 2 buttons.

Press the OK button to

confirm.

Scroll through the calls

list using the UP and

DOWN arrows until the

number you require is

displayed.

Press the RED PHONE

button to return to

standby.

Press the GREEN PHONE

button and the number

is dialled.

Press the RED PHONE

button to return to

standby.

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To delete a number in the

calls list

Note

Once you have returned a call

from the calls list it is deleted from

Press the CALLS LIST

the calls list.

button to enter the calls

list, or press the INT,

SET and 2 buttons.

To copy a number from the

calls list to the directory

Scroll through the calls

list using the UP and

DOWN arrows until the

number you require is

displayed.

Press the

button to

enter the calls list, or

press the INT, SET and

2 buttons.

–

––

–

Press the MORE

OPTIONS button.

Scroll through the calls

list using the UP and

DOWN arrows until the

number you wish to

copy is displayed.

Press the DOWN button

to highlight Delete

Number.

Press the OK button.

–

Press the MORE

––

–

OPTIONS button.

You hear a confirmation

beep and the display

returns to the calls list.

Press the DOWN

button to highlight

Copy toDir.

Press the RED PHONE

button to return to

standby.

Press the OK button.

KEYPAD Enter a name for the

number (see page 20).

–

––

–

Press the MORE

OPTIONS button.

Highlight Save Entry.

Press the OK button to

confirm. You will hear a

confirmation beep.

Press the RED PHONE

button to return to

standby.

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To delete the whole calls list

All entries are deleted.

INT

SET

^D3^EF

Press the INT button.

Press the SET button.

Press the 3 button.

Press the

button.

Press the OK button.

KEYPAD Enter the base PIN

number (original

setting = 0000).

Press the OK button.

Press the 1 button.

Press the OK button.

You will hear a

confirmation beep.

Press the RED PHONE

button to return to

standby.

If you are using a

Classic handset (or an

Additional handset)

please refer to that user

guide for Caller Display

information.

Note

Calls that are “Withheld”,

“Unavailable” or “International”

are not stored in the calls list, as

there is no telephone number sent

via the network.

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Telephone Security

Your Diverse 3000 Executive handset gives you a variety of ways to

prevent unauthorised use of the phone or handset

Handset PIN

Your Diverse 3000 Executive

handset provides excellent

To change the handset PIN

security against others ‘listening

in’ to your calls. You can also

prevent unauthorised use of the

handset. To do this you need to

know the PIN number.

The PIN on your

handset protects

functions and settings

from unauthorised

access.

A handset PIN is

Note

necessary in order to:

For extra security we recommend

you change your handset PIN

number.

– reset the memory

– reset to the original

settings.

The standard setting for the

handset PIN is 0000.

Handset power must be

switched to ON.

If you do not wish to change PIN

number, you can use this for the

code and PIN related functions.

Press the MENU button.

Highlight Settings.

Press the OK button.

If you change your handset PIN,

keep a record of the new number

in the box provided at the front of

this user guide.

Press the DOWN arrow

to highlight Security.

Press the OK button.

Note

KEYPAD Enter the current PIN

number (original

If you forget your handset PIN, you

will need to call the Diverse Helpline

on 08457 908070.

setting 0000).

Press the OK button.

Highlight ChangePin.

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Press the OK button.

To switch the telephone

handset lock on and off

KEYPAD Enter your new PIN

number.

You can prevent an

Press the OK button.

individual handset from

being used to make all

calls except for 999 and

112 emergency services.

KEYPAD Re-enter your new PIN

number.

Press the OK button.

You hear a confirmation

beep and the new PIN

is stored.

You can still receive

incoming calls. When the

phone rings, press the

GREEN PHONE button as

normal.

Press the RED PHONE

button to return to

standby.

To switch on:

Press the MENU button.

Highlight Settings.

Press the OK button.

Press the DOWN arrow

to highlight Security.

Press the OK button.

KEYPAD Enter the current

Handset PIN number

(original setting 0000).

Press the OK button.

Press the DOWN arrow

to highlight Handset

Lock.

Press the OK button.

You hear a confirmation

beep and a

appears

next to Handset Lock.

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Press the RED PHONE

button to return to

standby.

To switch external dialling

off and on

You can prevent any

Display shows:

registered handset from

making external calls.

The handset can still be

used for:

Handset Locked

Off

EMERG

– making internal calls

– receiving external calls

– dialling 999 and 112

emergency services

numbers

To switch off:

OFF

Press the OFF button.

– dialling ‘additional

emergency’ numbers

which have been

KEYPAD Enter the current PIN

number (original

setting 0000).

stored (see page 35).

Press the OK button.

Press the INT button.

Press the SET button.

Press the 3 button.

INT

SET

^D3^EF

The

disappears from

Handset Lock.

Press the RED PHONE

button to return to

standby.

Press the 0 button.

The display shows

Handset Restriction.

Press the OK button.

KEYPAD Enter the base station

PIN (original setting

0000).

Press the OK button.

Display shows the

numbers of all handsets

registered to the base

station (e.g. 1-6).

KEYPAD Enter the number of the

handset you want to

disable.

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Press the 0 button to

stop the handset from

making external calls.

To store, change and delete

additional emergency numbers

INT

Press the INT button.

^A2^BC

Press the 2 button to

allow the handset to

make external calls

again.

SET

Press the SET button.

Press the 0 then the 2

buttons.

^A2^BC

Press the OK button to

confirm the setting.

Press the OK button.

KEYPAD Enter the base station

PIN (original setting

0000).

Press the RED PHONE

button to return to

standby.

Press the OK button.

Display shows:

Emergency numbers

EMERGENCY NOS.

Storing your own additional

emergency numbers

Before call barring has been set,

you can add up to four additional

emergency numbers, each up to

16 digits long.

02 1

Blank or previously

stored number.

Memory location

(1-4).

For example, the doctor’s

Function number

number, your partner’s mobile

phone or other family number.

You can do this from any handset

registered to the base station.

Emergency services (e.g. 999,

112) and special numbers can be

dialled even if the telephone is

locked. (N.B.: This does not apply

to switchboards when call barring

is set.)

entered previously.

Press the UP and DOWN

arrows if necessary to

scroll to the location you

want (i.e. 1-4).

Press the OK button.

KEYPAD Enter the special number

you want.

➜

Press the DELETE button

to delete digits.

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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510

Press the OK button to

confirm.

Call barring and Call enabling

You can bar specific numbers,

e.g. all international calls by

barring the international dial

code 00.

Press the RED PHONE

button to return to

standby.

My additional

emergency numbers are

Enabling

You can also specifically set a

handset so that it can only dial

certain numbers.

Call barring affects all handsets

registered to the base station.

If a barred number is dialled, the

phone hangs up automatically and

the barred number is displayed.

999 and 112 emergency

services numbers are

not affected by any call

barring setting. You will

still be able to dial them.

(N.B.: This does not apply

to switchboards when

call barring is set.)

You can store up to five numbers

as either barred or specifically

enabled phone numbers. These

can be pre-fix numbers, eg 00 for

all international calls. Incoming

calls are not affected.

Note

Emergency Services 999 and 112

calls can be made at all times.

From switchboards you can dial:

– The access code 9 followed

by 112 or R 112.

Warning

You cannot dial 9 999 or R 999

from behind a switchboard when

call barring is set.

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Press the OK button.

Directory for barred/enabled

numbers

Enter the number you

want to bar, enable or

change. Press the

To: Bar numbers.

➜

button to delete

Enable handsets to

call only specified

numbers.

Create a memory

list.

DELETE

digits.

Press the OK button to

confirm.

Press the RED PHONE

button to return to

standby.

INT

Press the INT button.

SET

Press the SET button.

Press the 0 then the

Note

1 buttons.

The barred or enabled numbers

must be switched on before you can

use this. See next page.

Press the OK button.

KEYPAD Enter the base station

PIN (original setting

0000).

Press the OK button.

Display shows the first

location.

CallRestriction

011

Blank (or previously

stored numbers.

Memory location

(1-5).

Function number

entered previously.

Press the UP/DOWN

buttons if necessary to

scroll to the location you

want 1-5.

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Press the OK button to

confirm.

To switch call barring/call

enabling on and off

Press the RED PHONE

button to return to

standby.

Once you have set the

numbers you want, you

can then switch call

barring/enabling on or

off at any time (see

below). You can do this

from any handset

registered to the base

station.

Press the INT button.

INT

SET

Press the SET button.

Press the 0 button twice.

The display shows:

Base Lock Set

Press the OK button.

KEYPAD Enter the base station

PIN (original setting

0000).

Press the OK button.

Press 1 to bar the

numbers you

have stored.

^D3^EF

3 to enable

handsets to dial

only the

numbers stored

0 to switch call

barring/call

enabling off.

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Additional features

Language A range of seven

Handset settings quick guide

languages is available for the

display on the handset.

The handset settings menu allows

you to change:

Room monitor This sets the

level at which the handset will

pick up sounds and initiate a call.

It is only enabled when the room

monitor function is switched on.

• Ringer volume The handset

ringer has 5 volume settings.

• Ringer melody The handset

ringer has a choice of 10

melodies.

Default reset This returns a

Key beeps You can switch

specific beeps on or off. This

saves battery energy but may

deprive you of information you

need while using your phone.

•Button beep Each time you

press a button, the action is

confirmed by a beep.

handset to its original settings.

Short ringer tone An incoming

call can be signalled by a short

beep instead of the usual ring.

Handset volume You can set the

handset volume to three different

levels low, medium and high.

The original setting is ON.

•Battery warning beep Tells you

when the battery needs

Handsfree volume You can set

the handsfree volume to five

different levels, 1 through to 5.

charging.

The original setting is ON.

•Confirmation beep Confirms

that you have followed a set of

instructions correctly.

The original setting is ON.

Change PIN Lets you change the

handset PIN number used to

access a range of features.

See page 32.

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Quick Reference Handset Display

Follow these easy steps to change your handset settings.

During a call:

Main Menu

Menu during a call

Settings

Volume

Base Settings

Base User Option

Hset User Option

Room Monitor Set

Service Set Up

Internal Call

Network Access

Base User Option

Hset User Option

Switch to Tone

Service Set Up

Settings

Sound Settings

Security

Activate the main

menu.

Auto Talk

Scroll through the

menus, directory

Language

Default Reset

Confirm

function/input

Audio

Ringer Volume

Ringer Melody

Beep

Activate More

Options menu

–

––

–

Cancel/end

functions

–

Handset Volume

Handsfree Vol.

Key Beeps

–

N.B.: Not all of these functions

are available on the Diverse 3000

Executive handset.

Batt. Low Beep

Confirm. Beeps

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Open listening at the handset

Note

The internal user can elect to

terminate open listening by pressing

To enable another handset to

‘listen in’ on your conversation

the RED PHONE button.

If you want another

person to hear your call,

you can let them listen

in on another handset

registered to the same

base station.

Using the room monitor

If you have at least two handsets

registered to your base station,

you can leave one handset in a

room in order to monitor the

noise level.

You are conducting a call

with an external user:

INT

Press the INT button. The

call is placed on hold.

The handset you leave in the

room is noise activated and you

can adjust its level of sensitivity to

the noise. If the noise reaches the

level you have set, the monitoring

handset will call your handset so

you can hear what’s going on.

When you hang up your handset,

the handset in the room will

KEYPAD Enter the call number of

the other handset e.g. 2

– the other handset rings,

the other internal user

press the GREEN PHONE

button.

LSTN.ON

Press the LSTN.ON button.

You are reconnected to

the external user. The

other internal user can

hear the conversation.

continue monitoring the noise.

To set the room monitor

Note

Press the MENU button.

When in ‘open listening’ the

extra handsets can only hear the

external caller.

Press the DOWN arrow

to highlight Room

Monitor Set.

De-activating open

listening:

Press the OK button.

LSTN.OFF

Press the LSTN.OFF

button. The external

connection is not affected.

Press the DOWN arrow

to highlight Room

Monitor No.

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Press the OK button.

To switch the room monitor

function on

Enter the 1-6 number of

the handset to be called.

1-6

Before switching the

monitor on, you must

first set the number of

the handset to be called.

See ‘To set the room

monitor’, page 41.

Press the OK button.

You can now place the

handset in the room you

want to monitor.

Press the MENU button.

Note

Room Monitor is not switched on

at this point. See opposite to switch

Room Monitor on.

Press the DOWN arrow

to highlight Room

Monitor Set.

Press the OK button.

To adjust the sensitivity of the

room monitor

Highlight Room

Monitoring.

There are three levels.

1 = most sensitive

3 = least sensitive.

Press the OK button,

appears next to

Room Monitoringto

show that it is on.

Press the MENU button.

Press the RED PHONE

button to return to

standby.

Press the DOWN arrow

to highlight Room

MonitorSet

The display shows Room

Mon.ActiveCallto

Int(e.g.) 3.

Press the OK button.

Press the DOWN arrow

to highlight Set Level.

Press the OK button.

Press the LEFT or RIGHT

arrows to select the level

you want.

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To switch the room monitor

function off

To reset your Diverse 3000

handset to its original settings

Press the OFF button to

turn the Room Monitor

off.

OFF

Press the MENU button.

Highlight Settings.

Press the OK button.

Note

Press the DOWN arrow

to highlight Default

Reset.

When the Room Monitor is

switched on, the handset will not

ring. Incoming calls are displayed

on the handset’s screen.

Press the OK button.

KEYPAD Enter your current PIN

number (original

All warning beeps should be

switched off before using the Room

Monitor, see page 39-40.

setting 0000).

Press the OK button.

You hear a confirmation

tone.

Press the RED PHONE

button to return to

standby.

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This will reset:

– Handset earpiece

volume to

ON.

– Auto talk to

– Button beeps to

– Battery warning

beep to

ON.

– Confirmation beep to

– Base station on-screen

display to

OFF.

– Handset ringer

volume to

– Handset ringer tone

– Ring priority

OFF.

It will delete:

– Numbers in the redial

memory.

It will not delete:

– Numbers in the Directory

or Extra Directory.

This will NOT reset:

–The handset PIN.

–Registration to the base station.

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Call allocation

To change between ring

priority and group ringing

If you have registered additional

handsets with your Diverse 3010

Executive base station you can

specify the way you wish the

phones to ring.

INT

Press the INT button.

SET

^D3^EF

^A2^BC

Press the SET button.

Press the 3 then the 2

buttons.

Group ringing

Your Diverse 3010 Executive will

ring all handsets registered to its

base whenever there is an

incoming call. This is called group

ringing.

Press the OK button.

KEYPAD Enter the base station

PIN (original setting

0000).

Ring priority

Press the OK button.

Your Diverse 3010 Executive can

be set so that an incoming call

will ring first at a preferred

handset. If there is no answer, the

call will revert to all other handsets.

This is called ring priority.

Press the 1 button to set

group ringing.

^A2^BC

Press the 2 button to set

ring priority.

Your Diverse 3010 Executive is

preset for group ringing.

Press the OK button to

confirm.

Press the RED PHONE

button to return to

standby.

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To set which handset will

receive ring priority

To set the number of rings on

ring priority

INT

Once you have set your

Diverse 3010 Executive

to ring priority, you can

select the handset you

want to ring first.

Press the INT button.

SET

^D3^EF

GHI

Press the SET button.

Press the 3 then the 4

buttons.

The handset registered

with the base station as

1, is automatically the

priority handset and will

ring first unless you

Press the OK button.

KEYPAD Enter the base station

PIN (original setting

0000).

specify another handset.

Press the OK button.

INT

Press the INT button.

Press the SET button.

Press the 3 button twice.

Press the OK button.

Press a number button

between 2-9 to set the

number of rings you

want.

2-9

SET

^D3^EF

Press the OK button to

confirm.

Enter the base station PIN

(original setting 0000).

Press the RED PHONE

button to return to

standby.

Press the OK button.

Enter the number of

handset you want to ring

first, e.g. 1-6.

1-6

Press the OK button to

confirm.

Press the RED PHONE

button to return to standby.

Note

If you allocate ring priority to a handset

which is not registered, the base station

will revert to group ringing.

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To change the language of

•

Press the UP and DOWN

arrows until one of these

words are highlighted:

Einstellingen

Reglages

the display

You can have the display

in English, French,

German, Italian, Spanish,

Portuguese or Dutch.

The default setting is

English.

Impostazion

Ajuste

Instellingen

Programções

Press the MENU button.

Highlight Settings.

Press the OK button.

•

Press OK.

Press the UP and DOWN

arrows until one of the

following words appear

highlighted:

Press the DOWN button

to display Language.

Sprache

Langue

Press the OK button.

Lingua

Press the UP or DOWN

button to highlight the

language you require.

Idioma

Taal

•

Press OK.

Press the OK button to

confirm.

Press the UP and DOWN

arrows to highlight English.

Deutsch

Press the RED PHONE

button to return to

standby.

English

Français

Italiaño

Espanol

If you accidentally set the

wrong language

Português

Nederlands

• Press the RED PHONE button

•

Press OK. The display

should now be back in

English.

to return to standby.

• Press the MENU button again.

• Press the RED PHONE button

to return to standby.

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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510

General information

• This guarantee does not affect

your statutory rights.

Guarantee

Your Diverse 3000 Executive is

Within the 12-month guarantee

period:

If you experience difficulty using

guaranteed for a period of 12

months from the date of purchase.

Subject to the terms listed below

the guarantee will provide for the

repair of, or at BT’s or its agent’s

discretion the option to replace the

Diverse 3000 Executive, or any

component thereof, (other than

batteries), which is identified as

faulty or below standard, or as a

result of inferior workmanship or

materials. Products over 28 days

old from the date of purchase may

be replaced with a refurbished

product.

the product, prior to returning

your product, please read the Help

section beginning on page 50, or

contact the Diverse Helpline on

08457 908070 for assistance.

In the unlikely event of a defect

occuring, please follow the

Helpline’s instructions for

replacement or repair.

Outside the 12-month guarantee

period:

If your product needs repair after

the guarantee period has ended,

the repair must meet the approval

requirements for connection to

the telephone network. We

recommend that you call the for

details of our recommended repair

agents.

The conditions of this guarantee

are:

• The guarantee shall only apply

to defects that occur within the

12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to

point of purchase.

• This guarantee does not cover

any faults or defects caused by

accidents, misuse, fair wear and

tear, neglect, tampering with the

equipment, or any attempt at

adjustment or repair other than

through approved agents.

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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510

Technical information

Switchboard compatibility

How many telephones can you

have?

Generally this telephone may be

connected to switchboards which

support tone signalling and timed

break recall. In the event of any

difficulties please consult your

switchboard service provider.

All items of telephone equipment

have a Ringer Equivalence Number

(REN), which is used to calculate

the number of items that may be

connected to any one telephone

line. The Diverse 3000 Executive

has a REN of 1. Any other

instrument provided by BT may be

assumed to have a REN of 1 unless

stated otherwise. A total REN of

4 is allowed. (For example: if

Diverse 3000 Executive is used in

conjunction with three extension

telephones, each with a REN of 1,

the total REN is 4.)

Switchboard external line

access code

When you connect your telephone

to a switchboard, you can set the

switchboard’s external line access

code so that when you make an

external call using the handset

directory or redial list the code is

automatically dialled before the

number. See your main Diverse

User Guide for details.

Only use approved power supply

item code:

C39 280-Z4-C174/..-C67.

Only use approved battery pack

item code:

V30145-K1310-X143.

RTTE

This product is intended for use

within the UK for connection to

the public telephone network and

compatible switchboards.

This equipment complies with the

essential requirements for the

Radio Equipment and

Telecommunications Terminal

Equipment Directive

(1999/5/EC).

Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 49

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Help

Your Diverse 3000 Executive

Handset and Charger has been

Note

When you replace handset batteries

with ones that have been fully

charged, the battery indicator will

not show full until the next charge

cycle has been completed. Charge

the handset until the batteries

the display will be correct.

designed to be easy to use. If you

should experience a problem,

please check the following points.

Emergency calls

The emergency services can be

contacted in the UK by dialling

999, or 112 in any country that is

a member of the European

Community.

Emergency calls

If your Diverse 3000 Executive is

connected to a switchboard, you

may have to dial an access number

before 999 or 112 to contact the

emergency services. Some

switchboards cannot dial out during

a power failure.

N.B.: 9 999 cannot be dialled

from behind a switchboard when

call barring has been set.

Note

Fully charged batteries do not

indicate full power when put into

a handset.

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Replacing handset batteries

If other handsets are registered

on the base, the outside line may

already be in use. Wait until the

call is finished and try again.

After a time, you may find that

the handset batteries are running

out of charge more quickly. This

is a standard sign of wear and the

batteries will need replacing.

The base station is flashing or you

cannot link up with the base station

Is the handset registered with the

base station? To register the

handset, see page 10. Is the

power cable connected at the

base and the power switched on

at the wall socket?

Note

Use only AA size, approved

rechargeable batteries in the

handset. Any other types may cause

irreparable damage.

Never use conventional alkaline

batteries.

If you press the PHONE button

whilst the base station is flashing,

you will hear four short beeps

from the handset.

For a list of approved batteries,

see page 7. Batteries are available

from the Diverse Helpline on

08457 908070 or your local

BT shop.

Note

Do not immerse batteries in water

or throw them into fire, or dispose

of them with ordinary domestic

refuse. To charge the batteries place

the handset on its base station.

If you go out of range of a base

station for a long time while your

handset is switched ON, it may

take more than 20 minutes to ‘find’

the base station again when you

come back within range. However,

by simply switching the handset

OFF for a moment, and then ON

again, it will find the base station

within a few seconds.

BT accepts no responsibility for

damage caused to your Diverse 3000

Executive Handset and Charger by

the use of non-approved batteries.

No display appears

Is the handset switched on?

The batteries may be flat or dead.

Recharge or replace the battery.

The handset does not ring

The ringer volume may be set too

low, or switched off at the base

station. To adjust the ringer volume

at the handset, see page 39-40.

No dial tone

Is the telephone line cord

plugged into the phone socket

and the base station?

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Handset beeps

Are the handset batteries low?

You will hear a beep every 30

seconds.

If the Base Station is flashing?

You will hear four short beeps

when you press the PHONE

button. Check you are still in

range of your base station.

Buzzing noise on my

Radio/TV/Answering Machine/PC

Diverse is too close and is

causing interference. Move it

further away.

Helpline

If you are still experiencing

difficulty, please call the Diverse

Helpline on 08457 908070.

Diverse 3000 Exec h_s & ch 22/3/01 2:38 pm Page 52

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Wall mounting

You can choose to place your

Diverse 3000 Executive charger

on a desk or attach it to a wall,

whichever is most convenient.

2. Make sure that you are not

drilling into any hidden wiring

and check that the power cable

will reach from the mains socket

to the charger. Switch the power

adaptor off at the mains and

remove the adaptor plug from its

socket.

The feet of the charging unit do

not usually leave marks on surfaces,

but if your desk surface is antique,

veneered or wooden you may

prefer to wall mount the unit.

3. Drill two holes using a 5mm

drill, 25mm deep for the screws,

30mm apart horizontally(see below).

1. Make sure you check that your

charger is within range of the base

station before you fix it to the wall

(your handset must already have

been registered to the base station).

To test the range, place the

handset in the charger and hold

the unit in the position you wish

to wall mount it. Press the button

on your Diverse base station. If your

phone rings in the charger, you

are within range and can fix the

charger in that position.

4. Put wall plugs into the drill

holes and then insert both

screws. Leave 3mm between the

head of the screw and the wall.

You are now able to mount the

charger.

5. Put your handset back in the

charger and switch the power

back on at the wall socket.

SCREW

WALL PLUG

WALL

30mm

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Diverse 3000 Executive h/set & charger ~ Edition 6.1 ~ 23 Nov ’00 ~ 3510

Index

enter

set

Adaptor

39-47

14-15

Additional features

Answer a call

At a glance

Auto talk

view

Call timer

Call waiting

Copy

18, 26

15, 40

Batteries

approved

charging

installation

low warning

performance

replacing

Beeps

directory from one

handset to another

8-9

entry from one

handset to another

number from calls list

to directory

Cursor

Delete

all names and numbers

9, 51

39-40

Belt clip

in the directory

character

entry in the directory

number in calls list

redial number

Call allocation

Call barring

Call enabling

Caller Display/Call Waiting 14, 26

Calls

45-46

36-38

whole calls list

end

internal

make

on hold

receive

secrecy

transfer

De-register handset