Avaya Definity 6211 User Manual

IMPORTANT SAFETY INSTRUCTIONS  
The most careful attention has been devoted to quality standards  
in the manufacture of your new telephone. Safety is a major  
factor in the design of every set, but, safety is YOUR  
responsibility too.  
Please read carefully the helpful tips listed below and on the next  
page. These suggestions will enable you to take full advantage of  
your new telephone. Then, retain these tips for later use.  
6211 Telephone Quick Reference  
Issue 2, June 2001  
555-233-715  
Comcode 700211626  
Use  
When using your telephone equipment, the following safety  
precautions should always be followed to reduce the risk of fire,  
electric shock, and injury to persons.  
The 6211 telephone is a single-line set capable of operating  
behind any Avaya Business Communications System  
(BCS) switch including DEFINITY, MERLIN LEGEND, and  
DIMENSION PBXs.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the telephone.  
This telephone can be hazardous if immersed in water. To  
avoid the possibility of electric shock, do not use it while you  
are wet. If you accidentally drop the telephone into water, do  
not retrieve it until you have first unplugged the line cord from  
the modular jack. Then, call service personnel to ask about a  
replacement.  
Avoid using the telephone during electrical storms in your  
immediate area. There is a risk of electric shock from lightning.  
Urgent calls should be brief. Even though protective measures  
may have been installed to limit electrical surges from entering  
your business, absolute protection from lightning is impossible.  
If you suspect a natural gas leak, report it immediately, but use  
a telephone away from the area in question. The telephone’s  
electrical contacts could generate a tiny spark. While unlikely, it  
is possible that this spark could ignite heavy concentrations of  
gas.  
Never push objects of any kind into the equipment through  
housing slots since they may touch hazardous voltage points or  
short out parts that could result in a risk of electric shock.  
Never spill liquid of any kind on the telephone. If liquid is  
spilled, however, refer servicing to proper service personnel.  
Figure 1. The 6211 Telephone, Top View  
Telephone Features:  
To reduce the risk of electric shock, do not disassemble this  
telephone. There are no user serviceable parts. Opening or  
removing covers may expose you to hazardous voltages.  
Incorrect reassembly can cause electric shock when the  
telephone is subsequently used.  
1 The Data Jack; labeled  
) — You can use this jack on  
the 6211 telephone for connecting a device such as a  
modem to your telephone.  
2 The Ringer volume control — On the 6211 telephone,  
set the 3-position Ringer volume control to raise or lower  
the volume of the tone ringer. The volume control is  
Service  
1 Before cleaning, unplug the telephone from the modular wall  
jack. Do not use liquid cleaners or aerosol cleaners. Use a  
damp cloth for cleaning.  
labeled  
.
3 The Message Light — The red Message light, on the  
6211 telephone, flashes when you have a message and  
whenever a call rings at your telephone. This light is  
2 Unplug the telephone from the modular wall jack. Be sure to  
refer servicing to qualified service personnel when these  
conditions exist:  
labeled  
.
4 The Handset volume control (labeled  
) — On the  
— If liquid has been spilled into the telephone.  
6211 telephone, use this Handset volume control button  
to raise or lower the volume of the handset receive level.  
To raise the volume, press the upper half of the button  
— If the telephone has been exposed to rain or water.  
— If the telephone has been dropped or the housing has  
been damaged.  
labeled  
; to lower the handset volume, press the lower  
half of the button labeled  
volume levels.  
.There are four available  
— If you note a distinct change in the performance of the  
telephone.  
5 Dial pad  
6 Line jack (on the bottom of the telephone)  
SAVE THESE INSTRUCTIONS  
7
— Press the red  
button, on the telephone,  
in order to put a call on hold while you perform another  
task.  
When you see this warning symbol on the product,  
refer to these instructions for more information  
before proceeding with installation.  
!
8
9
— Press  
, on the telephone, in order to  
redial the last number that you dialed from the dial pad.  
HEARING AID COMPATIBILITY  
— Press , on the telephone, instead of  
pressing the switchhook for features such as Conference  
with business communications systems.  
This telephone is Hearing Aid Compatible (HAC) and thus has  
“HAC” printed on it.  
10 Handset cord jack  
11 Handset  
Note: The 6211 telephone has only Touch-Tone Dialing.  
This telephone also supports the Timed Disconnect  
feature. No special settings are needed to engage these  
features.  
1
PART 68: NETWORK REGISTRATION NUMBER  
c. Reposition  
handset  
retainer  
d. Replace handset  
retainer  
This equipment is registered with the FCC in accordance with  
Part 68 of the FCC Rules.  
(up  
position)  
down  
PART 68: ANSWER SUPERVISION SIGNALLING  
Allowing this equipment to be operated in a manner that does not  
provide proper answer-supervision signaling is in violation of Part  
68 Rules. This equipment returns answer-supervision signals to  
the public switched network when:  
(down  
position)  
Answered by the called station  
Answered by the attendant  
Figure 5. Reversing the Handset Hook  
Routed to a recorded announcement that can be administered  
by the CPE user  
2 Turn the telephone upside down so that you can see the  
bottom of the telephone.  
This equipment returns answer-supervision signals on all DID  
calls forwarded back to the public switched telephone network.  
Permissible exceptions are:  
3 Remove the mounting base by sliding the base to the left  
until it is free of the telephone. See Figure 5.  
4 Turn the base so the larger end is down.  
A call is unanswered  
5 Plug one end of the line cord into the line jack on the  
bottom of the telephone. (Keep the cord bundle in the  
cavity on the lower housing.) Leave the other end of the  
cord unattached for later use.  
A busy tone is received  
A reorder tone is received  
CONNECTION AND USE WITH THE NATIONWIDE  
TELEPHONE NETWORK  
Note: You may prefer to use an 8-inch line cord rather  
than the 14-foot cord provided with the telephone. If you  
use the 14-foot cord, you will need to place it into the  
back of the telephone in its original coiled position.  
The FCC requires that you connect your telephone equipment to  
the nationwide telephone network through a modular telephone  
outlet or jack. The modular telephone outlet or jack to which the  
telephone must be connected is a USOC RJ11C or RJ11W. The  
6 After you have attached the stand to the telephone, use  
the screw provided to tighten the stand onto the back of  
the telephone set.  
telephone may not be used on coin service provided by the  
telephone company. Connection to party lines is subject to state  
tariffs. (Contact your state public utility commission or corporation  
commission for information.)  
INFORMATION FOR THE TELEPHONE COMPANY  
Upon request of your local telephone company, you are required  
to provide them with the following information: A.) Your phone  
number. B.) The telephone equipment’s FCC registration number  
and ringer equivalence number (REN). These numbers are on  
the back or bottom of your telephone equipment. The REN is  
useful to determine how many devices you may connect to your  
telephone line and still have them ring when your telephone line  
is called. At most, but not all areas, the sum of all REN’s should  
be 5 or less. You may want to contact your local telephone  
company.  
Figure 6. Tightening the Stand to Back of the Telephone  
REPAIR INSTRUCTIONS  
If it is determined that your telephone is malfunctioning, the FCC  
requires that it not be used and that it be unplugged from the  
modular outlet until the problem is corrected. Repairs can only be  
made by the manufacturer or its authorized agents or by others  
who may be authorized by the FCC.  
7 Slide the reversed base onto the telephone into the  
appropriate tabs near the bottom of the set and then slide  
it to the right until it snaps into place. See Figure 6.  
RIGHT OF THE TELEPHONE COMPANY  
If telephone equipment is causing harm to the telephone network,  
the telephone company may temporarily discontinue your  
telephone service. If possible, they’ll notify you before they  
interrupt service. If advance notice isn’t practical, you’ll be notified  
as soon as possible. You’ll be given the opportunity to correct the  
problem, and you’ll be informed of your right to file a complaint  
with the FCC. Your telephone company may make changes in its  
facilities, equipment, operations or procedures that could affect  
the proper functioning of your Avaya product. If such changes are  
planned, you’ll be notified.  
Invert stand  
Position stand  
over 4 holes,  
push stand down,  
Holes  
for wall  
mounting  
and slide to left  
INTERFERENCE INFORMATION  
!
WARNING:  
Some telephone equipment generates and uses radio  
frequency energy and if not installed and used properly, that  
is, in strict accordance with the manufacturer’s instructions,  
may cause interference to radio and television reception.  
This telephone has been type tested and found to comply  
with the limits for a Class B computing device in  
accordance with the specifications in Subpart J of Part 15 of  
FCC Rules, which are designed to provide reasonable  
protection against such interference in a residential  
installation.  
Figure 6. Installing the Stand for Wall-Mounting  
8 Plug one end of the coiled handset cord into the handset  
jack on the side of the telephone.  
9 Plug the free end of the line cord into a modular wall jack.  
10 Place the telephone against the wall jack mount and push  
down so that the base locks into the slots on the  
telephone.  
11 Plug the free end of the coiled handset cord into the  
handset and hang up the handset.  
12 Lift the handset and listen for dial tone.  
13 Set the Ringer Volume Control switch to the settings you  
want.  
3
However, there is no guarantee that interference will not occur in  
a particular installation. If this equipment does cause interference  
to radio or television reception, which can be determined by  
turning the equipment on and off, the user is encouraged to try to  
correct the interference by one or more of the following  
measures:  
Reorient the receiving television or radio antennae where this  
may be done safely.  
To the extent possible, relocate the receiver with respect to the  
telephone equipment.  
Where the telephone equipment requires ac power, plug the  
telephone into a different ac outlet so that the telephone  
equipment and receiver are on different branch circuits.  
AVAYA WARRANTY INFORMATION  
WHAT IS COVERED: All terms and conditions specified in your  
agreement with Avaya apply.  
TO GET WARRANTY SERVICE FOR YOUR TELEPHONE: Call  
the Avaya Customer Service Support Operations toll-free at 1  
800 242-2121 or call the distributor from whom the product was  
purchased. If you are directed to ship your telephone to an  
authorized service location, you must prepay all shipping costs.  
We suggest that you retain the original packing material in the  
event you need to ship the unit. When sending your telephone to  
a service location, include your name, address, phone number,  
proof of purchase (or original shipping receipt), and description of  
the operating problem. After replacing your telephone, Avaya will  
ship it to you at no cost to you.  
Copyright © 2001 Avaya Inc.  
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