Aspen Touch Solutions ATM 123R Series User Manual

EXPERIENCE THE ASPEN TOUCH  
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Aspen ATM-123R Series  
Touch Monitor  
Product Manual  
Aspen ATM-123R Series Touch Monitor  
Product Manual  
Table of Contents  
Usage Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Connections and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Data Connection  
Power, Video and Audio  
Mounting  
Display Setup and On Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
On Screen Display Controls  
Display Setup  
Display Resolution  
OSD Menu and Functions  
Power/OSD Lock/Unlock  
Auto-Sensing Brightness Adjustment  
Touchscreen and Touchscreen Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Touchscreen Features and Use  
Touchscreen and Peripheral Drivers  
Driver Installation  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Usage Notice  
Warning: To prevent the risk of fire or shock, do not expose this product to rain or moisture  
Warning: To avoid electric shock, do not open or disassemble this product. There are no user serviceable  
parts in this product. Refer all service questions to Aspen Touch Solutions or a qualified service  
provider.  
Introduction  
Congratulations on your purchase of an Aspen Touch Solutions Touch Monitor. This manual covers all models  
of the Aspen Touch Monitor 12" (ATM-123R) series of touch monitor products. Aspen has brought together a  
team of experienced developers from the touch industry to create what we believe to be the finest touch monitors  
available in the industry today.  
Your Aspen Touch Monitor combines outstanding flat panel display design, the most needed features for typical  
touch, POS and medical applications, and the best touchscreen components to deliver a product of superior  
performance and value. We welcome your comments on our products and our company. For the latest product  
As you read this manual, you may encounter words or terms associated with display, touchscreen or touch appli-  
cations that you are not familiar with. Many of the words unique to this industry have been italicized on first use in  
this manual. Definitions of these words have been included in the Glossary.  
Product features of the Aspen ATM-123R series Touch Monitor include:  
12" AMTFT LCD panel  
350 nit Brightness / 300:1 Contrast Ratio LCD panel  
Auto-Sensing Brightness Adjustment for the best performance in changing light conditions  
High resolution resistive touchscreen with Dual Interface USB (ATM-123R only) and Serial connections  
800 x 600 native resolution  
On Screen Display (OSD) for display setup, with vandal-resistant lockable controls  
One-click access to Brightness, Audio Mute, and Video Auto-Adjust functions  
Universal external power supply for world-wide operation (+12VDC Internal Power)  
State-sensing, lockable power switch prevents display from being turned off by vandals, and restores  
operation after AC power is interrupted  
Power-on indicator built-in to power ON/OFF switch (OEM models only)  
Variety of VESA-compatible mounting options  
Top or bottom access stand lockdown for stable countertop mounting  
Kensington® lock connection on touchmonitor chassis for best public access security  
Cable management access through display base and bottom  
Touchscreen has high performance wedge seal for best contamination rejection in harsh environments  
Two high performance baffled loudspeakers with 1W+1W audio amplifiers and electronic volume controls  
Optional MSR and dual axis tilt/swivel Customer Display for the ultimate POS package  
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2
Connections and Installation  
Data Connection: Begin your installation by selecting a data connection. With the ATM-123R monitor, you may  
use either a serial or USB data connection. All other ATM-123 series models use USB only. Choose the appropri-  
ate data cable from the accessory kit included with your monitor.  
Please note that all Aspen Touch Monitors that include an MSR or MSR/Customer Display also have an internal  
USB hub to interface with the peripheral devices. As a result, the display will have only one USB cable which  
supports both touch data and the MSR/Customer Display data.  
Also, two additional User USB ports are available on the display, and these ports may be used to connect additional  
USB devices to your system such as a mouse, keyboard, bar code reader, etc.  
Power, Video and Audio: Connect the power, video and (if desired) audio cables to the monitor, using the Quick  
Set-up Guide for assistance, if necessary. Power for the ATM-123R monitors is supplied by an external DC power  
supply with a unique power plug.  
Mounting: You may simply place the monitor upright on the base of the desk stand. However, if you wish to use  
your monitor in any other way than resting it on its stand on a flat surface, you will need to either:  
Attach the stand to a countertop or wall  
Dismount the display chassis from the stand and use the VESA mounting holes on the chassis to attach  
the display to an arm or other mount.  
Note: Connect the cables to the monitor before attaching the stand to a countertop or a wall if access to cable  
connections will be restricted when the stand mounting is complete.  
To attach the stand to a countertop or wall, first use the full-size template (print from the file included with this  
manual) to determine the proper locations for screw or bolt holes, and if necessary, to select a location for a larger  
hole to route cables through the mounting surface. Cables can generally be hidden under the stand baseplate  
and the rear cover. The baseplate of the stand can be attached to a flat surface in several ways using the VESA  
holes, Keyhole Slots, or Top-down Anchor Mounting System.  
• VESA: The four holes near the middle of the baseplate are VESA-compatible with spacing of 75mm center  
to center. Use these holes to bolt the stand from the back side.  
Keyhole Slots: The three large keyholeslots may be used to secure bolts, inserted from the front side,  
with nuts, threaded on from the back side of the mounting surface. Insert bolts in mounting holes, loosely  
thread nuts on from back side, slip stand keyholes over bolt heads and position bolt shaft in the narrow  
portion of keyhole slot. Tighten nuts from back side to finish the installation.  
Top-down Anchors: To attach the stand to the mounting surface from the front, use the two round holes  
adjacent to the cable access cutout, and the hole in the center of the smaller keyhole slot near the front of  
the baseplate. The back holes are accessible through the stand when the rear cover is removed, and the  
front hole is accessed through the small cover in the top surface of the plastic base. To remove the cover,  
rotate it 1/4 turn clockwise by inserting a flat blade screwdriver in the cover slot.  
To attach the display to an arm or other mount, use the VESA-compatible holes after dismounting the display  
mounting chassis from its stand. The VESA holes are designed to allow for easy attachment of the display to  
standard swing arms and mounts.  
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3
Display Setup and On Screen Display  
Connect and secure cables to the display and the computer, except for the USB cable. The AC cordset provided  
with your display should be appropriate for your region. If the proper cordset has not been provided, you may use  
any cordset with an IEC320 connector at the appliance end to connect to the power adapter of your touch display.  
Notice: Unless your Aspen Touch Monitor has a serial data interface, or you are connecting this Touch  
Monitor to a computer that already has Aspen touchscreen MSR and Customer Display drivers installed,  
please leave the USB cable disconnected until the appropriate drivers for your computers operating system  
have been installed.  
You can now set up the display for operation with your computer. Display setup requires use of some of the main  
features of the On Screen Display (OSD), listed below. Detailed use of the OSD is described later in this section.  
On Screen Display Controls: The following table shows the OSD and Power control buttons, located on the  
right side of the display, and both the Normal and Direct Access functions of these buttons.  
The Direct Access features can be used by pushing the corresponding button without entering the OSD Menu  
first. For example, you may access the Display Brightness feature through Direct Access by simply pushing the  
Up button.  
Button  
Symbol  
Button Name  
Menu  
Normal Function  
Direct Access  
Displays/Exits OSD Menu  
Increases selected item value  
Decreases selected item value  
Selects highlighted menu item  
Turns all display power ON/OFF  
Up  
Display brightness  
Audio ON/OFF  
Down  
Enter  
Video auto adjust  
Power  
Display Setup: Use the OSD buttons to set up the display:  
1. Turn on the display with the POWER button. Both the power adapter and the display have power indicator  
lights. The power indicator light on the power adapter will illuminate when AC power is applied to the  
adapter. The power indicator light on the display will illuminate when the display is turned on with the  
POWER button.  
2. The display will initially be set to properly display the native resolution for the LCD panel, which is  
800 x 600 pixels. If your computer outputs a video signal at another resolution, further adjustment than  
described in this section may be required. Contact Aspen Technical Support if assistance is required.  
3. Press the ENTER button on the OSD controls. A pop-up window on the display should appear with the  
message Auto Adjusting Please Wait.”  
4. Inspect the top, bottom, left and right edges of a typical application to make sure you can see the entire  
image on the display without scrolling. If so, you are finished with the basic setup of the display.  
Display Resolution: If your application requires use of the display at another resolution than 800 x 600, such as  
640 x 480, you may achieve satisfactory operation by using the Auto Adjust procedure described above, or you  
may need to use the individual controls in the OSD to properly adjust the display. Access the OSD main menu and  
use the Video Adjustment functions (see table below) to resize, move, or adjust the quality of the displayed image.  
OSD Menu and Function: The complete OSD Menu is shown in the table below. The Main Menu icon for each  
menu group is shaded, and the individual functions within the group follow. To access the OSD Menu, push the  
MENU button.  
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4
Use the ENTER button to select a highlighted menu, and to move between individual items within a menu. Use  
the UP/DOWN buttons to select/deselect an item, or to increase/decrease the value of an item.  
Contrast and Brightness  
Contrast  
Controls the display contrast.  
Controls the display brightness.  
Brightness  
Video Adjustment  
Auto Adjust  
Automatically sets display image size, position, and fine adjustment. Contrast  
and brightness are not adjusted.  
Left/Right  
Up/Down  
Horizontal Size  
Fine  
Controls horizontal position.  
Controls vertical position.  
Increases or decreases the horizontal size of the image.  
Controls the vertical fine adjustment. May improve picture detail in emulation  
modes.  
OSD Tool  
OSD Left/Right  
OSD Up/Down  
OSD Timeout  
Adjusts the default horizontal position of the OSD on the display.  
Adjusts the default vertical position of the OSD on the display.  
Determines time (in seconds) that OSD waits before automatically closing after  
no action has been performed.  
Factory Reset  
Recalls original factory settings of image parameters.  
OSD Language  
Selects the OSD menu languageEnglish, French, German, Italian, Spanish,  
Japanese, Traditional Chinese, or Simplified Chinese.  
Color Adjustment  
Adjusts preset color temperature of the image. Available choices are 9300,  
7500, 6500, and 5500° Kelvin (K). A User mode allows custom setup of each  
color component of the imageRed, Green and Blue. Default setup for this  
parameter is 6500°K. Do not adjust color temperature unless you have a specific  
need to do so.  
Audio Adjustment  
Volume  
Adjusts the loudspeaker volume.  
Mute ON/OFF  
Mute ON turns off the audio function. Mute OFF restores the audio function.  
Auto DIM  
Auto Dim  
Turns the Auto-Sensing Brightness Adjustment circuit ON or OFF.  
Dimming Range  
Menu shows sensed light level, and brightness setting as a percentage of full  
scale (same setting as Brightness in Contrast and Brightness menu when Auto  
DIM is OFF). With Auto DIM ON, brightness is now controlled by the light sensor  
located at top center of the front bezel. See additional discussion of the Auto-  
Sensing Brightness Adjustment feature further in this section.  
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Power/OSD Lock/Unlock Note: There is no menu graphic for this feature.  
The Power/OSD lockout menu is separate from the main OSD.  
1. Access this feature by first pressing the MENU button to access the main  
OSD.  
2. While the main OSD is displayed, press and hold the MENU button. The main  
OSD will disappear.  
3. While continuing to hold the MENU button down, momentarily press the  
POWER button. The POWER/OSD lockout menu will appear.  
4. Press the ENTER button to alternately select OSD or POWER, and use the  
UP and DOWN buttons to toggle your selection between UNLOCK (the  
default) and LOCK.  
OSD LOCK defeats all normal access to the OSD, including the Direct Access  
shortcuts to Brightness, Audio, and Video Auto Adjust. To access the OSD when  
in OSD LOCK, press and hold MENU, and while holding MENU down,  
momentarily press POWER.  
POWER LOCK defeats the operation of the POWER button. This feature, in  
addition to preventing casual vandalism of the system, allows the Touch Monitor  
to power up properly when the system or Touch Monitor is powered from an  
outlet strip or remote master switch, or when the monitor is installed in a kiosk  
or other location where the power button is inaccessible.  
OSD buttons: UP, DOWN and ENTER will scroll through available choices when held down continuously.  
The Auto-Sensing Brightness Adjustment: This feature is intended to be used in situations where the ambient  
lighting can change significantly over time.  
The brightness of the image tracks ambient brightness and dims the display as the ambient light decreases, mak-  
ing the image less obtrusive under reduced lighting conditions where high image brightness is not necessary for  
good viewability.  
To use Auto-Sensing Brightness Adjustment:  
1. Turn AutoDIM OFF with the Auto DIM OSD menu  
2. Set Brightness to desired value in brightest expected ambient light  
3. Turn AutoDIM ON.  
4. Set the Dimming Range to desired value. (See discussion below).  
5. Close AutoDIM menu  
If the brightest ambient light is 150 or above as reported by the Auto DIM OSD menu (units are approximately in  
Lux, a common measure of illuminance, or lighting of surfaces by light sources), the brightness will not change  
when the Auto Dim feature is turned ON.  
However, when the ambient lighting is less than 150, the display will immediately dim in response to the setting of  
the Auto Dim range and the ambient light:  
Dimming Range is a measure of how much the display will dim when ambient light is reduced  
Dimming only occurs in the ambient light range of 0-150 (Lux) as measured by the automatic light sensor.  
If the ambient light is brighter than 150, no dimming will occur until the light level drops below 150, and then  
will drop proportionally to the measured light level  
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6
A Dimming Range setting of 100 means that the image brightness will be reduced to its minimum in total  
darkness conditions  
A Dimming Range setting of 0 means that the image brightness will not be reduced at all under total dark-  
ness conditions  
Touchscreen and Touchscreen Drivers  
Touchscreen Features and Use: Your Aspen ATM-123R series touch display is equipped with a resistive touch-  
screen. Features of a resistive touchscreen that are important for your use are:  
Composition: The touchscreen is made of a thin (about 1/8") sheet of glass overlaid with a layer of plastic.  
The resulting composite is placed in front of the LCD panel in your Aspen Touch Monitor.  
Activation: The touchscreen can be activated by anything that applies a force of about 1 ounce over a  
normal fingertip-sized area. Objects with smaller contact areas such as a credit card, pen, pencil tip or  
pencil eraser will activate the touchscreen with even less force. So, in normal circumstances, a very light  
touch is all that is required to navigate your application with the touchscreen.  
Use and Abuse: The touchscreen plastic layer has a hard front surface coating on it, and will withstand  
years of use with fingers, fingernails and other relatively large radius styli. However, hard objects with sharp  
edges can easily damage the touchscreen. Avoid the use of ball-point pen barrels with the tip retracted,  
microball pens, keys, rings, coins and metal tableware.  
Cleaning: The touchscreen may be cleaned with common glass cleaners, but do not use cleaners with  
abrasivesComet, BonAmi, etc. The best procedure for cleaning the screen is to apply your cleaner to a  
soft cloth or paper towel, and wipe the touchscreen until contamination is removed. Applying cleaner to the  
cloth rather than spraying it directly on the screen will minimize the amount of overspray that may collect at  
the bottom of the screen.  
Application Use: One characteristic of the resistive touchscreen technology is that it averages multiple  
touches. So, If you touch the screen with two fingers at the same time, on opposite sides of the display, the  
reported location to the application will be in the middle of the screen! Consider this in navigation of your  
application.  
Touchscreen and Peripheral Drivers: Drivers for different operating systems have been supplied on a CDROM  
that accompanied your Aspen Touch Monitor. If you cannot find the disk or need additional copies of the software,  
Touchscreen and Peripherals Driver Installation: Drivers for all supported operating systems are contained  
on the Aspen Touch Solutions Install Disk. To install drivers, follow the procedures below as appropriate.  
Touchscreen Support: Support is provided for Windows 98/Me/NT/2000/XP, MS-DOS and Linux (kernels 4.2.18  
and above).  
The MSR and Customer Display: Both of which are USB devices and are currently supported under Windows  
platforms only. Support for Linux will be provided in the future. Contact Aspen TechSupport for further information.  
Windows 98/Me/NT/2000/XP Installation:  
If you are using a USB data interface, disconnect it from the computer before proceeding. Connect the  
touchscreen cable if using a serial interface (ATM-123R only). Insert the disk in your drive. If AutoRun does  
not start the installation, double click the Setupprogram in the CDROM folder.  
Follow the instructions pertaining to your particular product configuration.  
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7
If the installation program does not restart your computer, shut down, connect the USB cable, if used, and  
restart.  
After restart, the touchscreen controller will be found by Windows and the drivers automatically installed for  
them.  
Find the Aspen Touch Monitor Settings icon on the desktop or in Control Panel, and use the features under  
the appropriate tabs to configure the operation of the touchscreen for your application, and if necessary, to  
calibrate the touchscreen to the display image.  
The MSR, if present, is configured for keyboard emulation by default. It should work identically to keyboard  
wedge readers in all applications. Contact Aspen TechSupport if this format is not suitable for your application.  
The Customer Display, while hardware interfaced as a USB device, is equivalent to a serial display for  
programming purposes. Contact Aspen Technical Support for programming information on this device.  
MS-DOS Installation:  
See specific procedures in DOS section of disk.  
Linux Installation:  
See specific procedures in Linux section of disk.  
Kernels 2.4.18 and above (corresponding to RedHat Linux versions 8 and 9) are supported.  
Source code is available on request.  
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8
Specifications  
Monitor Part Number  
Standard  
OEM  
ATM-123RM, ATM-123RMD  
ATM-123RO, ATM-123RMO  
Display  
12.1" Color AMTFT LCD  
Dark Gray  
Color  
Standard, OEM  
Touchscreen Technology  
Active Screen Dimensions  
5-wire resistive  
Horizontal  
Vertical  
9.66"/246mm  
7.26"/184mm  
Monitor Dimensions  
Width  
12.4"/315mm  
11.5"/292mm  
10.5"/268mm  
8.25"/210mm  
2.50" / 64mm  
Height with stand  
Height, no stand  
Depth with stand  
Depth no stand  
Weight  
ATM-123R/RM  
Actual  
15 lb/6.8kg  
21 lb/9.5kg  
Shipping  
ATM-123RMD/RMO/RMDO  
Actual  
16 lb/7.3kg  
22 lb/ 10kg  
Shipping  
Brightness  
LCD  
350 nit (typical)  
290 nit (typical)  
With touchscreen  
Colors  
262,144 (6-bit video)  
Resolution  
Native  
800 x 600  
Supported  
800 x 600 at 60,70, and 75 Hz  
720 x 400 at 70 Hz  
640 x 480 at 60 and 75 Hz  
Viewing Angle  
Horizontal  
Vertical  
130° Total (65° left/right)  
105° Total (40° up/60° down)  
Contrast Ratio  
300 to 1  
Scanning Frequency  
Horizontal  
Vertical  
31.5 - 60 kHz  
56 - 75 Hz  
Video Input  
Analog RGB (VGA)  
Analog RGB with sync on green  
Video Bandwidth  
80 MHz  
Input Video Format  
Power Supply Voltages  
VGA/SVGA/XGA analog  
External DC supply  
AC input 100-240VAC/50-60 Hz  
Power Dissipation  
Temperature  
30 W max  
Operating  
Storage  
+5°C to 40°C  
- 30°C to 70°C  
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9
Humidity  
Operating  
Storage  
20% to 80% non-condensing  
5% to 90% non-condensing  
External Connections  
Power  
Mini-jack compatible with 5.5 x 2.0mm plug  
Standard 3.5mm Stereo Jack  
HD15 (VGA)  
Audio  
Video  
Touch Interface  
Standard USB series "B" receptacle  
(detachable USB cable)  
Connectivity  
POS Options  
Two USB "A" input ports  
(ATM-123RM/RMD/RMO/RMDO  
Magstripe Reader  
Customer Display  
3 Track Reader with Power and Error  
Indicator Light  
2 x 20 VFD Display with Dual Axis (tilt & swivel)  
Movement  
Additional features  
Power indicator for display, built in to power switch (OEM models only);  
Power switch state memory  
Digital on-screen display (OSD) Hidden, software lockable controls  
Direct access to brightness, audio mute, and video auto adjust functions  
(bypass OSD)  
Auto-Sensing Brightness Adjustment  
Rubber Wedge Sealed touchscreen  
Removable base  
Two 75mm VESA mounts (On base and display chassis)  
Top or bottom access to countertop mounting holes  
Kensington lock connection on chassis  
Broad range of vertical tilt (-5º to +90º)  
Two built-in 1W baffled speakers  
Two Port USB Hub (ATM-123RM/RMD/RMO and RMDO models only)  
Product Agency Approvals UL/cUL,TUV(GS), FCC Class B, CE  
Warranty 3 years, 24 hour advance replacement  
Specification Notes  
1. Pertaining to the CE mark:  
The application of this monitor is restricted to special controlled luminous environments. The screen surface  
tends to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be  
positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III  
according to ISO 9241-7.  
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10  
Glossary  
AMTFTAcronym for Active Matrix Thin Film Transistor. This is the type of liquid crystal display panel used in  
essentially all computer flat panel displays today.  
CalibrateFor touchscreens, calibrateis the common term for the process that is really video alignment.”  
A touchscreen and its controller have a coordinate system that is usually not identical to the coordinate system  
of the video display of the host computer. By displaying reference points on the touch monitor (through the cali-  
bration program) and touching those reference points, the touch monitor coordinate system is scaled to that of  
the computer.  
Color temperatureColor temperature is a simplified way to characterize the spectral properties of a light  
source, and is the temperature you would heat a theoretical black bodysource to radiate light of the same visual  
color. For example, lowcolor temperature, like 3200°K, implies warmer (more yellow/red) light, while highcolor  
temperature, like 9300°K, implies a cooler (more blue) light. Daylight has the 3200°K temperature mentioned near  
dawn and evening, and a higher one during the day. The standard unit for color temperature is the Kelvin (K).  
Contrast RatioThe ratio of the luminance of the display of a full white image to a full black image. This  
parameter is useful in determining the relative sharpness of two displaysa higher contrast ratio usually implies  
a sharper image, especially when text is displayed.  
Controller or Touchscreen controllerThe electronics that actually process the touch on the touchscreen and  
sends out a digital representation of that touch to the host computer.  
EmulationAs used in display technology, emulation mode means an image displayed at a non-native resolution.  
For your Aspen touch monitor and other 12" monitors, the common emulation mode is 640 x 480. In emulation  
modes, a monitor cannot perfectly display the image sent from the computer when the monitor pixel to image  
pixel ratio is not an integral multiple.  
Hub or USB hubAn electronic circuit that combines several USB signals into one.  
IlluminanceThe measure of how much luminous flux per unit area that impinges on a particular surface, or  
how bright a point source of light appears to the eye. It is measured in foot-candles or in lux.  
KelvinThe scale of temperature measurement that begins at absolute zero. The increment of temperature that  
one Kelvin represents is the same as that of the Celsius scale, but the scale starts at -273.16°C. Thus 293°K is  
about 20°C or 68°F.  
Keyboard emulationProduces the same output as a keyboard, or a keyboard wedgemagnetic stripe reader.  
Keyboard wedgeAn MSR unit that connects to a computer keyboard port with a cable that also connects the  
standard keyboard, thus a keyboard wedge.  
LCDAcronym for Liquid Crystal Display. The most common technology used in flat computer displays today.  
Liquid crystalmolecules (a very complex chemical engineered for this function) sandwiched between a combi-  
nation of flat glass color filters and polarizers, pass or block light in response to electrical signals applied by the  
display electronics. The result is a very sharp, bright display that is very thin, and uses little power, compared with  
a CRT, or tube-type monitor.  
LuxThe standard unit for illuminance is lux (lx) which is lumens per square meter (lm/m2). 1lux = 10.764 foot-  
candle. Common room lighting is 100-1000 lux.  
MSRAcronym for Magnetic Stripe Reader. A device that reads information encoded in the magnetic stripes on  
the back of a credit card, etc. The process is essentially identical to the operation of a cassette tape player.  
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11  
Native resolutionThe resolution of a digital flat panel display that actually describes how many pixels are in  
each row and column of the display, and which is the resolution that the display is optimized for.Your 12" Aspen  
touch monitor has a native resolution of 800x600, which means that the LCD panel has 800 pixels on each row,  
and has 600 rows. Each element of video information received from the computer/display electronics is assigned  
to and displayed by a specific location on the display panela pixel. At resolutions other than native (see emulation)  
there is not a one to one correspondence between the video information elements and the available pixels on  
the display. The display electronics must compensate for this and cannot do a perfect conversion, thus emulation  
modes never look as good as images displayed at the native resolution.  
NitThe standard unit of luminance is the candela per square meter (cd/m2), or Nit.  
PixelAbbreviation for picture element.In an electronic display, the smallest complete element of the picture  
that contains all possible colors and proper brightness. In your Aspen Touch Monitor, one pixel of the LCD panel  
is a square window,with an area of about 0.3x0.3mm, containing three smaller windows that pass red, green or  
blue light at the appropriate brightness in response to the video signal from the computer.  
PolarizerA thin glass or plastic sheet that filters out light rays of all but a specific orientation. Light passing  
through such a sheet is thus polarized.  
POSAcronym for Point Of Sale.  
SerialA data transmission method where each bit (a 1or 0) of data is passed sequentially (or serially) over  
a single data path (a wire). The most common standard for this method is called RS232. This is a very common  
method of interfacing peripheral equipment to older computers. Today this method is increasingly replaced by  
another method called USB (see below).  
USBAcronym for Universal Serial Bus. A common method for interfacing peripheral equipment to computers.  
It has the advantages over other serial data transmission standards of higher speeds and the ability to connect  
many devices to the same port on a computer.  
VESAAcronym for Video Electronics Standards Association. An industry trade group that promotes interoper-  
ability standards within the video and computer industry. The VESA mounting pattern (75 mm) for displays is used  
by your Aspen Touch Monitor on the base and chassis, allowing the monitor to be quickly attached to standard  
swing arms and mounting plates.  
Mounting Template:  
A full-sized image of the metal base plate for the touch monitor is included with this manual, and may be used as  
a template for creating mounting holes in a countertop, etc. Electronic versions of this manual include a file that  
may be printed to create the same template. Ensure that your printed version is scaled correctly.You may check  
the accuracy of your printed template by verifying that the center-to-center distances of the VESA mount pattern  
are exactly 75mm or 2.95".  
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12  
Aspen Touch Solutions, Inc. Product Warranty:  
Aspen warrants that the Products will conform to the Specifications and be free from defects in material and  
workmanship for three (3) years from date of shipment. Customer shall report any claimed defect in writing to  
Aspen immediately upon discovery, and in any event, within the warranty period. Products must be returned  
to Aspen within thirty (30) days of Aspens receipt of warranty claim notice and only after receiving Aspens  
authorization to return products in accordance with Aspens Product Return Policy. In the case Customer needs  
fast turnaround for product replacement, Aspen will issue advance replacements with 24 hours after an Aspen  
Return Material Authorization (RMA) number has been issued for Product to be returned. Warranty repairs shall  
be warranted for the remainder of the original warranty period for the Product. This warranty is void if the Products  
have been repaired, altered or modified in any manner by persons other than Aspen, without Aspen's prior written  
approval. This warranty excludes prototypes and conditions in Products resulting from normal wear and tear. Defects  
caused in whole or in part by failure to properly store, install, operate or maintain Products in accordance with  
good industry practices and Aspens recommendations are excluded from warranty coverage. Damage caused by  
use of the Product other than that which it is intended is excluded from warranty coverage. Repair or replacement  
is Customers exclusive remedy under this warranty, except if such remedy is adjudicated inadequate, Aspen shall  
refund the paid price of the Products. Aspen will pay to return the Products to Customer. The turnaround time on  
repairs will usually be thirty (30) working days or less. Aspen accepts no added liability for additional days required  
for repair. This warranty shall not be enlarged or modified, and no obligation or liability of Aspen shall be created,  
by Aspen offering technical advice, assistance, or services relating to the Products. Before returning Products to  
Aspen on warranty claim, Customer shall remove from the Products any hardware, data, software or programs or  
keep backups. Aspen disclaims any liability for loss of such data in returned Products. ASPEN MAKES NO OTHER  
WARRANTY OF ANY KIND WITH RESPECT TO THE PRODUCTS, except as specified herein. ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.  
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13  
Experience the Aspen Touch.  
31207 Keats Way, Suite 104  
Evergreen, Colorado 80439  
tel: 303.468.4130 fax: 303.468.4131  
toll free: 877.427.7393  
@
email: info aspentouchsolutions.com  

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