ASKO
USE AND CARE GUIDE
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
D3121
CONTENTS
BEFORE USING YOUR NEW DISHWASHER
IMPORTANT SAFETY INSTRUCTIONS
CHILD SAFETY TIPS
2
2
2
DISHWASHER FEATURES
LOADING THE BASKETS
DETERGENT DISPENSER
DISHWASHING DETERGENT
RINSE AID DISPENSER
3
4
5
5
6
OPERATING INSTRUCTIONS
CARE AND CLEANING
7
8
OVERFILL PROTECTION
ENERGY SAVING TIPS
9
9
SOLUTIONS TO COMMON DISHWASHING PROBLEMS
TROUBLESHOOTING
WASHING SPECIAL ITEMS
INDEX
10
11
13
14
15
ASKO PRODUCT WARRANTY
Page 1
DISHWASHER FEATURES
NOTE: Deviations in features may occur, depending on the model.
Upper Basket
Spray Arms
Cutlery Basket
Lower Basket
Filter
Detergent Dispenser
Rinse Aid Dispenser
BASKETS
Upper Basket
Lower Basket
Cup shelf
Knife stop
Stemware rack
Easy pull-out
handle
Cutlery Basket
Collapsible handle
Cutlery
compartments
Small items
containment lid
Page 3
LOADING THE BASKETS
Your new dishwasher features ASKO’s Super Cleaning
System™. This means that after prewash, mainwash
and intermediate rinse the water is drained out and the
cycle continues with clean water.
If you plan to start your dishwasher right away, it’s not
necessary to rinse the dishes. You do, however, need
to scrape off the large particles of food before loading.
LOADING THE UPPER BASKET
After you have scraped off the large food particles, place
glasses, cups, saucers, bowls and small plates in the upper
basket, as illustrated.
The fold-down cup shelf on the left side of the basket gives
you an additional place to stack cups and small bowls.
NOTE: When loading sharp items, always be careful not to
cut the rack coating.
LOADING THE LOWER BASKET
Load larger items in the lower basket, such as, dinner plates,
pots and pans, serving dishes, and casseroles. Be sure to load
dishware facing downward or toward the center of the
dishwasher.
LOADING THE SILVERWARE BASKET
The silverware basket is designed with eight compartments to
help keep the silverware separated. Load silverware with the
handles downwards and spread it out as much as possible to
avoid nesting. For safety, load sharp knives with the handles
up.
Avoid placing silverware made of different materials (e.g., silver
and stainless) in the same compartment because of the risk
of discoloration. (See page 13.)
Small items
containment
lid
Small Items Containment Lid
The silverware basket has a lid in the middle that snaps down
over the compartments to its left or right to contain small,
lightweight items that might slip through the rack tines or get
washed out of the basket. The small items lid is slotted, so
you also could use it to keep silverware separated, such as
teaspoons.
When loading silverware, try to avoid
nesting the spoons and forks.
Page 4
DETERGENT DISPENSER
ASKO dishwashers are designed to be energy efficient.
Because the machine uses less water than conventional
dishwashers, you also use less detergent and rinse aid.
Generally, only one tablespoon of detergent is needed
for a normal wash load. The amount of detergent needed
for your dishes, however, could be more, depending on
the hardness of the water in your area. (See below.)Also,
more heavily soiled items need more detergent.
Prewash Detergent
Compartment
Dispenser Lid
Lever
Rinse Aid
Level Indicator
Main Wash
Detergent
Compartment
Measure and place detergent for the main wash into the
large detergent compartment. The detergent for prewash
goes into the small compartment to the right of the main
wash compartment. You should use one-half the amount
of detergent for the prewash that you use for the main
wash. The amount of detergent used for the main
wash and prewash combined should never be over
three tablespoons.
Rinse Aid
Compartment
Detergent
Compartment Lid
WARNING!
Dishwasher detergent is corrosive! Take care to
keep it out of reach of children.
Always add the detergent just before starting the
dishwasher, otherwise it could get damp and won’t
dissolve properly.
NOTE:
We recommend that you do not add
prewash detergent for the Quick wash
program.
DISHWASHING DETERGENT
We recommend that you use only unscented, granular
automatic dishwashing detergent. Using the wrong
detergent could cause flooding and/or damage your
dishwasher. Do not use detergent that has been wet and
is clumped. Also, check the expiration date on the
container.
below for the recommended detergent amounts based
on water hardness. Remember, you should adjust the
amount of detergent you use by small amounts until you
find the correct amount.
NOTE:
We recommend that you do not add
prewash detergent for the Quick wash
program.
The amount of detergent needed can vary due to
differences in water hardness. To determine the water
hardness in your area, contact your local water utility or
area water softening company. The harder the water,
the more detergent you may need. Refer to the chart
NOTE:
If you use a dishwashing detergent with a
rinse aid additive, you should not fill the
rinse aid dispenser. This could cause a
film on your dishes.
RECOMMENDED DETERGENT AMOUNTS
BASED ON WATER HARDNESS
WATER HARDNESS
DETERGENT AMOUNTS
Soft
Prewash
1 teaspoon
(0-3 grains per gallon)
Medium
Main wash
Prewash
1 to 1-1/2 tablespoons
1 teaspoon
1 to 2 tablespoons
1 teaspoons
(4-8 grains per gallon)
Hard
Main wash
Prewash
(9+ grains*)
2 to 3 tablespoons
Main wash
* 12 grains and higher is extremely hard water. See below for more details.
Twelve grains and higher is extremely hard water and
be removed by replacing the prewash detergent with two
tablespoons of citric acid. If the water is very hard, use a
rinse aid that contains citric acid.
detergent alone may not be enough. You may need to
use a water softener to maximize the performance of
your dishwasher.Also, in areas with extremely hard water
(9+) you may need to wash at lower temperatures to
prevent hard water deposits from forming in tank and
wash system.
Different brands of dishwasher detergent have different
amounts of phosphorous for softening water. If you have
hard water and use a detergent with less than 8.7%
phosphorous content, you may need to use more
detergent or use a detergent with more than 8.7%
phosphorous content.
In hard water areas, both the dishes and the machine
can develop a white or gray film after a while. This can
Page 5
RINSE AID DISPENSER
The rinse aid is released during the final rinse to prevent
water from forming droplets on your dishes that can leave
spots and streaks. It also improves drying by allowing
water to “sheet” off the dishes.
Open
Closed
ASKO dishwashers are designed to use liquid rinse aids.
The rinse aid dispenser is located inside the door next
to the detergent dispenser. (See illustration on page 3.)
To fill the dispenser, open the cap and pour the rinse aid
into the dispenser until the level indicator turns completely
black. The dispenser holds about four ounces of liquid
rinse aid.
Dispenser
Cap
1. To open the dispenser, turn the cap to the “open” (left)
arrow and lift it out.
Be careful not to overfill the dispenser, because this could
cause oversudsing. Wipe away any spills with a damp
cloth. Don’t forget to replace the cap before you close
the dishwasher door.
2. Pour the rinse aid into the dispenser, being careful not to
overfill.
3. Replace the cap by inserting it aligned with “open” arrow
and turning it to the closed (right) arrow.
If you have soft water, rinse aid may cause a white film
to develop on your dishes. You may not need rinse aid.
NOTE:
If you use a dishwashing detergent with a
rinse aid additive, you should not fill the
rinse aid dispenser. This could cause a
film on your dishes.
ADJUSTING THE AMOUNT OF RINSE AID DISPENSED
A measured amount of rinse aid is released during the
final rinse. As with detergent, the amount of rinse aid
needed for your dishes depends on the hardness of the
water in your area. (See page 5.) Too much rinse aid
can result in lather or foaming and cause cloudiness or
streaks on your dishes. If the water in your area is very
soft, you may not need rinse aid. If you do, you can
dilute the rinse aid with an equal amount of water.
The rinse aid dispenser has six settings. Always start
with the dispenser set on “1.” If spots and poor drying
are problems, increase the amount of rinse aid dispensed
by removing the dispenser lid and rotating the dial to
”2.” If the dishes still aren’t drying properly or are spotted,
adjust the dial to the next higher number until your dishes
are spot-free.
To increase the amount of rinse aid released in the
final rinse, turn the adjustment dial to the next
higher number.
Rinse aid
adjustment dial
NOTE: Only adjust the dial one number at a time.
WHEN TO REFILL THE RINSE AID DISPENSER
The black dot on the rinse aid dispenser indicates the
As the rinse aid diminishes, the size of the black dot
on the rinse aid level indicator changes, as
illustrated below.
amount of rinse aid in the dispenser. As the rinse aid
diminishes, the size of the black dot decreases. You
should never let the rinse aid get below 1/4 full.
Full
Rinse Aid Level Indicator
3/4 full
1/2 full
1/4 full - Should refill to eliminate spotting
Empty
Page 6
OPERATING INSTRUCTIONS
THE CONTROL PANEL
Your ASKO dishwasher has a button-operated control panel, as illustrated below. To select a wash program or option,
simply press the appropriate button. After you have selected the desired wash program and options, press Start/Stop.
Program button
Start/Stop button
P R O G R A M
S TA R T
S T O P
Program indicator
lights
Program progression
indicator lights
Drying
button
Temperature
button
PROGRAMS
To select a program, simply press the Program button until the indicator light behind the desired program glows. The
programs are described below:
Heavy Wash (160° F or 130° F)
“The Normal Wash program is
For the heaviest soiled loads, such as pots, pans, casseroles, etc.
used for the energy label and
based upon AHAM standard.
Normal Wash (130° F or 140° F)
When testing with more heavy
soil use higher temperature
alternative the Heavy Wash
For normally soiled loads, such as plates, glasses, bowls, and lightly
soiled pans.
program.”
Quick (85° F or 120° F)
For lightly soiled loads that are washed immediately after use. This
program is good for delicate items, such as fine china and crystal,
but you should set the temperature to low and dry the dishes without
heat.
Rinse and hold
To rinse dishes that you plan to wash later that day.
Program Times
The program times may not always be the same because of variations in the household hot water temperature. The
dishwasher heats the water to the proper temperature for the program selected; so if the temperature of the water
entering the dishwasher is too low, the dishwasher will run longer because it takes longer to heat the water. Raising
your water heater setting could help to shorten the cycle times.
OPTIONS
To select an option, simply press the appropriate option button. The options are described below.
Temperature
The dishwasher has two temperature options for each wash program, as shown above. When this button
is set on the high temperature, the main wash is heated to the higher temperature for the selected
program. If it is set to low, the main wash is heated to the lower temperature. The indicator light will glow
only when the high temperature is selected.
Drying
This option speeds up the drying process by raising the temperature in the final rinse to 160° F to heat
the dishes and tank before the drying cycle begins. The indicator light will glow only when this option is
activated.
START/STOP BUTTON
Once you have selected the wash program and temperature and drying options, press this button to start the dishwasher.
(Make sure the door is securely closed.) The indicator light around the button will glow progressively as the program
goes through each cycle. When the program is complete, the lights will glow all the way around the button.
Page 7
INTERRUPTING A PROGRAM TO
CHANGING OR STOPPING A
ADD AN ITEM
PROGRAM
If you want to interrupt a program to add an item, open
the door slightly until the spray arms stop turning. You
can then open the door fully and place the item into the
dishwasher. Close the door securely. The program will
continue from where it was interrupted.
If you decide to change the program after you have started
the machine, press the Start/Stop button for three
seconds. You will have to select the program and options
again when you are ready to restart the program. (Note:
If the program has already gone through the wash cycle,
you will have to add detergent.)
WARNING! Be extremely careful when opening the
door during a program. The water is hot and you
could get scalded.
CARE AND CLEANING
The interior of your ASKO dishwasher is made of
surgical quality stainless steel that has been electro-
polished to make it the smoothest surface available.
The smooth surface prohibits the accumulation of dirt
and bacteria inside the unit. If the water in your area is
especially hard, however, lime deposits could form
inside the machine. If this happens, you can remove
them by putting two tablespoons of citric acid in the
detergent compartment and running a Normal program.
In extremely hard water areas you may need to repeat
this process a few times to remove hard water deposits.
CLEANING THE FILTERS
For your convenience, we have placed the drain pump
and filtering system within easy reach inside the tub.
There are three components of the filtering system: the
main filter, the coarse filter, and the fine filter.
To do this, remove the coarse filter by squeezing the
tabs and lifting it out. Next, unscrew the fine filter and lift
it and the main filter out. Wash all three filters gently in
hot, soapy water and rinse them thoroughly.
In hard water areas, it may be necessary to clean
chemical buildup from the filters every 12 to 18 months.
WARNING!
Never run the dishwasher without the filters in
place.
Main filter
Food and soil particles trapped by this filter are
pulverized by a special jet on the lower spray arm
and washed down the drain.
Fine filter
This filter holds soil and food residue in the sump
area and prevents it from being redeposited on the
dishes during a cycle.
Coarse filter
Larger items, such as pieces of bone or glass, that
could clog the drain are trapped in the coarse filter. To
remove an item caught in this filter, gently squeeze
the tabs on top of this filter and lift it out.
CLEANING THE DOOR
WARNING!
To clean the edge around the door, use only a soft warm,
damp rag. To prevent penetration of water into the door
lock and electrical components, do not use a spray
cleaner of any kind.
Never use a spray cleaner of any kind
on the door panel. You could damage
the door lock and electrical
components. And never use abrasive
cleaners or scouring pads on the
outer surfaces because they
will scratch the finish.
Also, never use abrasive cleaners or scouring pads on
the outer surfaces because they will scratch the finish.
Some papers towels can also scratch or leave marks on
the surface.
Also, some paper towels
can scratch or leave
marks on the stainless
steel surface.
Page 8
CLEANING THE DRAIN PUMP
On occasion something may get through the filters and
into the drain pump. The drain pumps on ASKO
dishwashers are designed to automatically reverse if
anything should get caught in the propellers, thus ejecting
the item back into the sump area or down the drain.
Should you need to remove an obstacle from the drain,
first turn the power off then remove the filters (as
explained on page 8). Next, lift out the adaptor piece on
the left side of the sump area. (You might want to remove
any standing water first.) You can then look into the sump
area for the item causing the obstruction. You may need
to use your finger to move the pump blade and loosen
the object. Should you find something, simply scoop it
out then replace the adaptor piece and the filters.
To reach an item caught in the drain pump, remove the
filters then the small black insert in the sump area.
WARNING!
Never run the dishwasher without the filters in
place.
WARNING!
Be sure to replace the adaptor piece before you
put the filters back in.
OVERFILL PROTECTION
Your ASKO dishwasher has an overfill protection device
that automatically shuts off the inlet valve and circulation
pump and starts the drain pump if the water level in the
unit should rise above the normal level.
If there is water in the base pan due to an overfill or
small leak, the water must be removed before the
dishwasher will start.
When an overfill is detected, the Normal wash light will
flash. If this happens, turn the water off at the main
supply and call for service.
ENERGY SAVING TIPS
♦ If you plan to wash the dishes right away, there’s no
need to pre-rinse. Simply scrape off large particles
and load the dishes.
♦ Don’t use the high temperature for lightly soiled
dishes.
♦ Avoid using the heat dry option. (You can speed up
the drying process by opening the door slightly to
release the moist air.)
♦ Wash only full loads.
♦ Use the Heavy wash program only for heavily soiled
dishes.
Page 9
SOLUTIONS TO COMMON DISHWASHING PROBLEMS
As with any new appliance, it sometimes takes using it a
few times to learn to operate it properly. If you are having
minor performance problems with your dishwasher, read
this section before calling for service. It may save you
time and unnecessary expense.
NOTE: ASKO has no control over what is put in our
appliances once installed in a customer’s home. You are
solely responsible for what you wash in your ASKO
dishwasher.
Poor washing performance
Chipped or Broken Dishes
♦
The dishes may not be loaded properly. Make sure
that soiled surfaces are facing downward or toward
the center of the dishwasher. Also, make sure that
the bowls, pots, etc., are not stacked so closely that
water can’t reach the soiled surfaces.
♦
When you load the dishes, be sure they’re securely
in place and will not fall over or strike against each
other during the wash.
♦
♦
Load glasses between the tines, not straddling them.
Move the baskets in and out slowly to avoid slamming
the dishes together.
♦
♦
Make sure you are using the appropriate program
settings for the dirtiness of your dishes.
An item may be obstructing the spray arm rotation.
With the baskets loaded and in place, manually turn
the spray arms to make sure they move freely.
Your dishwasher detergent should be fresh and stored
tightly closed in a cool, dry place. Old or caked
detergent will not dissolve properly. Wait until you
are ready to start the dishwasher to add the
detergent.
♦
♦
Make sure not to load dishes so high that the spray
arms could strike them.
Make sure tall glasses and stemware will clear the
top of the tub when you push the basket in.
Always load delicate items in the top basket.
Do not overload the dishwasher.
♦
♦
♦
♦
Do not jam the glasses together when loading.
Stains and discolorations
Stains or discoloration on dishes could be caused by a
number of things. Listed below are some of the most
common causes. See also “Washing Special Items” on
page 13.
♦
♦
♦
Your dishwasher detergent may be inferior. Try a
different brand.
Make sure the rinse aid dispenser is filled. (See page
6.)
If you have hard water in your area, try adding more
detergent and increasing the amount of rinse aid
dispensed. (See page 5.)
♦
Too much iron or manganese in the water can cause
yellow or brown marks on your dishes. As a
temporary solution, in place of the prewash detergent,
use one teaspoon to one tablespoon of citric acid
crystals. You should consider installing a water
filtering system.
♦
♦
Check that the spray arm jets are not clogged.
Do not overload the dishes and be careful to avoid
nesting.
♦
Coffee and tea stains usually have to be removed by
handwashing in a solution of 1/2 cup bleach and one
quart of water. (Do not use on sterling silver or silver
plate.) Be sure to rinse these items thoroughly before
putting them in the dishwasher so there is no bleach
residue on the dishware.
Poor drying performance
♦
♦
Select the Heat Dry option.
If you don’t want to use Heat Dry, you can decrease
the drying time by opening the door slightly to let out
the warm, humid air.
♦
♦
♦
♦
♦
Make sure the rinse aid dispenser is filled. (See page
6.)
Make sure you use the proper amount of rinse aid.
(See page 6.)
Load items with concave bottoms tilted so as much
water as possible will run off.
Unload the bottom basket first to avoid spilling water
onto the dishes when unloading the top basket.
Certain plastics may need to be towel dried.
Etching
If you have a cloudy film on your dishes that can’t be
removed, it could be etching. To prevent etching, try the
following:
♦
Use less detergent. You may be using too much for
the water hardness in your area. (See page 5.)
Use a good quality dishwasher detergent.
Do not overload the machine. Water should circulate
freely to ensure adequate rinsing and draining.
Fill the rinse aid dispenser (unless you have soft water
in your area; in which case you may not need a rinse
aid.) (See page 6.)
♦
♦
Plastic items
♦
♦
♦
♦
Always check the manufacturer’s suggested care
instructions before washing plastic in your
dishwasher.
Some high-acid foods can discolor plastic. You
should rinse these items if you do not plan to run the
dishwasher right away.
♦
♦
♦
Use a lower water temperature setting.
Do not use the Heat Dry option.
Do not pre-rinse the dishes; just scrape off large food
particles and bones.
Plastic items dry poorly and may need to be towel
dried.
Page 10
REMOVING HARD WATER SPOTS FROM DISHES
To remove hard water spots, try the following:
1. Run dishes through a normal wash program.
4. Pour two cups of vinegar into a bowl and set the
bowl face up on the bottom rack of the dishwasher.
5. Run the dishes through a Normal wash program.
2. Remove all metal dishware, such as cutlery, pans,
etc., from the dishwasher.
If this doesn’t work, try the same process with 1/4 cup of
citric acid crystals (available at most drug stores) instead
of vinegar.
3. Do not add detergent.
TROUBLESHOOTING
If you should experience a problem with your dishwasher,
you should review the list of frequently encountered
situations below. It could save you the cost and
inconvenience of a service call.
Type plate
Even though the product is under warranty, if the problem
is not caused by defective product workmanship or
materials, you will be charged for a service call. Refer to
page 15 to determine what is and is not covered under
your warranty. If you’re still not sure, contact the ASKO
Advisory Center before you call a service technician.
(see below)
BEFORE YOU CALL
Before calling for service or contacting ASKO regarding
a warranty issue, make a note of the model name, type
number and serial number. The model is on the front of
the dishwasher. The type plate with the type name and
serial number is located on the inside edge of the door.
(See illustration at right.)
Type Name
Type: DW20.x
ASKO Advisory Center Phone Number:
972-238-0794 or 800-898-1879
12-digit
Serial
Number
000000000000
Detergent left in compartment
Dishwasher leaks
♦
♦
♦
Be careful not to load items so close to the dispenser
that the cover will not open to release the detergent.
♦
Use only unscented, granular automatic dishwasher
detergent. Using a liquid detergent could cause
oversudsing and leakage.
The dispenser is not supposed to open when you
use the Rinse program.
♦
♦
You should always use fresh detergent.
Your dishwasher detergent should be fresh and stored
tightly closed in a cool, dry place. Old or caked
detergent should be thrown away because it will not
dissolve properly and will leave a gritty residue on
the dishware.
The amount of detergent needed for your dishes
depends on the hardness of the water in your area.
Contact your local utility company to learn the water
hardness in your area then refer to the chart on page
5 to determine the amount of detergent you should
use.
♦
♦
Wait until you are ready to start the dishwasher to
add the detergent.
♦
♦
Be careful not to overfill the rinse aid dispenser.
Spilled rinse aid could cause oversudsing and lead
to overflowing. Wipe away any spills with a damp
cloth.
The detergent compartment only opens in the main
wash programs, not the Rinse program.
Dishwasher makes unusual noises
Make sure the dishwasher is level. (See the
installation instructions.)
♦
This usually means that something is not loaded
properly. Make sure the dishes are securely in place
and that nothing has fallen between the basket tines.
Also, place small items in the small items
compartment and close the lid. (See page 4.)
Dishwasher runs too long
♦
If the temperature of the water entering your dishwasher
is below 120°, the dishwasher runs longer because it
heats the water to the proper temperature for the
program selected. Raising your water heater setting
may help to shorten the cycle times. If this doesn’t
resolve the problem, call the ASKO Advisory Center.
Continued on next page.
Page 11
TROUBLESHOOTING, continued
Dishwasher does not drain properly
Dishwasher will not start
♦
Make sure that the cycle was complete before you
opened the dishwasher. If not, allow it to complete
and check again.
♦
♦
♦
♦
Make sure the dishwasher is turned on and the door
is closed securely.
Check that the water supply is connected properly
and the water is turned on.
♦
♦
Some water left in the sump area near the drain is
normal.
Make sure the power cord is properly plugged into
the wall socket.
If the plumbing code in your area requires an air
gap, make sure that the air gap isn’t blocked or
plugged.
Check your fuse box for a blown fuse or tripped circuit
breaker.
♦
♦
♦
♦
If the unit is connected to a garbage disposer, make
sure the disposer is empty.
If water backs up into the sink, check the garbage
disposer and trap for blockage.
Check the dishwasher filters and drain area for
blockage. (See page 8.)
Check for a kink in the drain hose.
Dishwasher does not fill properly
♦
♦
Make sure the water supply is turned on.
Make sure the dishwasher is turned on and the door
is closed securely.
♦
♦
Check for crimps in the water feed line.
The system is designed to detect an overflow. When
it does, it shuts off the inlet valve and circulation
pump and turns on the drain pump. (See “Overfill
Protection” on page 9.)
Page 12
WASHING SPECIAL ITEMS
Most common dishware items can be safely washed in
an automatic dishwasher. If you have any doubts about
a particular item, check with the manufacturer to see if it
is dishwasher safe. If that isn’t possible, you might wash
one item of a set a few times and compare it to the rest
of the set to determine if washing it in the dishwasher
had any affect on it.
NOTE: ASKO has no control over what is put in our
dishwashers once installed in a customer’s home. You
are solely responsible for what you wash in your
ASKO dishwasher.
Dishwasher
Material
Safe
Information and Recommendations
Aluminum
Yes, with
caution
Anodized aluminum may fade or darken. Patches and discoloration may appear,
but they can be removed with steel wool. Load aluminum utensils (such as a pie
tin or roasting pan) where they do not touch other dishes because this can cause
gray or black marks. You can remove these spots with a nonabrasive cleaner.
Cast Iron
China
No
The seasoning is lost and the iron rusts. Hand wash and dry immediately.
Yes, with
caution
China without decoration or with decoration protected by glaze is dishwasher
safe. However, you should arrange the objects so they do not touch each other or
they could be damaged.
China with a pattern on top of the glaze or with gold leaf decoration may fade. If
possible, check with the manufacturer. If that isn’t possible, wash one item over
an extended period then compare it with the colors and patterns of the rest of the
set. Wash in the Quick program on a low temperature setting.
Copper
Crystal
Yes, with
caution
Do not wash copper in the same load as silver or silver plate. It could discolor the
silver items. Do not let copper items come in contact with stainless steel.
No
Antiques and very delicate china should not be washed in the dishwasher. Certain
types of lead crystal may etch if machine washed. Check with the manufacturer.
Yes
Wash at a low temperature setting. Be sure to load crystal dishware so that it is
secure and will not fall over or knock against other dishware while being washed.
Dirilyte
No
No
Gold-colored flatware can become discolored.
Cannot withstand machine washing.
Disposable
plastic items
Flatware with
No
Certain types of adhesives may loosen when machine washed.
bonded handles
Glass
Yes
No
Exception: Milk glass may turn yellow.
Knives
Sharp kitchen knives may become dull if washed in very hot water and allowed to
contact other items during the wash. Wood handles may also warp, crack, or
loosen. Plastic handles may discolor. Check manufacturer’s washing instructions.
Lead crystal
No
No
Certain types of lead crystal may etch if machine washed.
Non-dishware
items
Never wash items such as electronic air cleaners, air filters of any kind, paint
brushes, etc. You could damage the dishwasher.
Non-stick
coatings
Yes
If marked “Dishwasher Safe.” After washing, wipe the non-stick coating area with
vegetable oil to maintain its non-stick quality.
Pewter
Plastic
No
Pewter will tarnish when machine washed.
Yes
If the item is labeled “Dishwasher Safe.” Do not use Extra dry. Do not wash
disposable plastic items.
Silver and
Silver plate
Yes, with
caution
Rinse these items if you’re not going to wash them immediately; salty or acidic
foods can stain if left on. Dry dishwasher detergent can produce black marks
which are difficult to remove. Do not put silver and silver plate in the same silverware
basket with stainless steel. Contact between these metals can damage silver.
Do not wash copper utensils in the same load. This could cause a brown film on
the silver. Also, adhesives used to attach some hollow-handled knives can loosen.
Stainless
Steel
Yes, with
caution
Rinse these items if you’re not going to wash them immediately; salty or acidic
foods can stain if left on. Dry dishwasher detergent can produce black marks
which are difficult to remove. Do not mix different types of stainless steel in the
same load.
Tin
No
No
Tin will rust.
Wood
Unless marked “Dishwasher Safe” by the manufacturer. Wood can warp, crack or
lose shape with any kind of washing.
Page 13
INDEX
Main wash detergent compartment
5
A
Adding an item
Aluminum
8
13
N
Non-dishware items, washing
Non-stick pans, washing
13
13
C
Care and cleaning
Cast iron
8
13
8
13
8
O
Operating instructions
Options
7
7
Changing or stopping a program
China
Coarse filter
Common dishwashing problems
Control panel
P
Pewter
13
10, 13
10
7
Plastic items
Pre-wash detergent compartment
Program options
Programs
5
7
7
Copper
Crystal
13
13
D
R
Detergent dispenser
Detergent left in compartment
Dirilyte
3
11
13
Rinse aid dispenser
filling
6
6
6
setting amount dispensed
Dishwasher
does not drain properly
does not fill properly
features
makes unusual noises
runs too long
11
12
3
11
11
10
13
8
S
Serial number location
Service
11
15
13
13
4
4
10
3
Silver
Silver plate
Silverware basket
Small items compartment
Solutions to problems
Spray arms
Dishwashing problems
Disposable plastic
Door, cleaning
Drain, problems
Drain pump, removing an obstacle
Drying option button
11
9
7
Stainless steel
13
10
7
Stains and discolorations
Start/Stop button
Stemware rack
E
3
Etching
10
Stopping a program
8
F
T
Fill problems
12
8
8
Temperature option button
Tin
7
13
11
11
Filtering system
Fine filter
Flatware with custom handles
Troubleshooting
Type plate location on unit
13
G
U
Glass
13
Unusual noises
Upper basket
11
3
H
Hard water
5
11
V
removing spots
Warranty information
15
I
W
Interrupting a program to add an item
8
Wash programs
Washing special items
Water hardness
Wood
7
13
5
K
Knife stop
Knives
4
13
13
L
Lead crystal
Lower basket
13
3
M
Main filter
8
Page 14
ASKO PRODUCT WARRANTY
MODEL D3121
Be sure to complete the Warranty Registration Card you received with your appliance and mail it to AM
Appliance Group to validate your appliance warranty.
Cosmetic damage must be reported to your dealer within five days from the date of purchase. After unpacking
the dishwasher, thoroughly check the unit for cosmetic damage.
FOR RESIDENTIAL INSTALLATIONS ONLY
LENGTH OF WARRANTY
AM APPLIANCE GROUP WILL PAY FOR:
Three-Year Full Warranty
ASKO replacement parts and/or repair labor to correct defect in
materials or workmanship. Service must be provided by an
authorized ASKO service agent.
From date of purchase.
Fourth & Fifth Year Limited
Warranty
ASKO replacement parts (not including labor) for any defective solid-
state controls, timers, motors, or pumps as well as defective
dishwasher racks – does not include damage due to misuse or
abuse. Service must be provided by an authorized ASKO service
agent.
Three year full plus fourth and fifth year
limited from date of purchase.
ASKO replacements parts (not including labor) of the stainless steel
tank or inner door panel if it fails to hold water due to a manufacturing
defect, such as rusting or cracking. Service must be provided by an
authorized ASKO service agent.
Lifetime Warranty
FOR NON-RESIDENTIAL INSTALLATIONS
Six-Month Full Warranty
ASKO replacement parts and/or repair labor to correct defect in
materials or workmanship. Service must be provided by an
authorized ASKO service agent.
From date of purchase.
AM APPLIANCE GROUP WILL NOT PAY FOR:
A. Service calls to:
1. Correct the installation of the appliance.
2. Repair damage due to shipment, delivery, installation, misuse or abuse.
3. Instruct how to use the appliance.
4. Replace house fuses or correct house wiring.
5. Correct house plumbing, including drain problems related to improper installation. (High loop, disposer
knockout, disposer not draining, etc.)
6. Clean or service air device in drain line.
B. Repair and/or replacement parts for failure of product if appliance is used for other than home/residential use.
C. Damage resulting from accident, fire, floods, acts of God, alteration, misuse, abuse, improper installation, or
installation not in accordance with local electrical or plumbing codes.
D. Any shipping costs for parts during the limited warranty period.
E. Replacement parts or repair labor costs for units operated outside the Continental United States.
F. Pickup and delivery. ASKO washers are designed to be repaired in the home.
IN NO EVENT SHALL AM APPLIANCE GROUP BE RESPONSIBLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states will not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or
limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
For warranty service, contact the dealer from whom you purchased the unit or an authorized ASKO service
agent. Service will be provided during normal business hours. Should you have a service problem that cannot be
resolved locally, contact AM Appliance Group at the numbers listed below. Before calling for service or contacting AM
Appliance Group regarding a warranty issue, make a note of the model, type name, and serial number (see page 11).
AM Appliance Group
P. O. Box 851805
ASKO Advisory Center
800-898-1879
Richardson, Texas 75085-1805
or 972-238-0794
Page 15
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