Frontload Washers
Metered Commercial
FLW1527C
Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)
Part No. 803447R1
January 2010
WARNING
Failure to install, maintain, and/or operate this machine according to the manufacturer's
instructions may result in conditions which can produce bodily injury and/or property
damage.
W030
NOTE: The WARNING and IMPORTANT instructions appearing in this manual are not meant to cover all
possible conditions and situations that may occur. It must be understood that common sense, caution, and
carefulness are factors which cannot be built into these washers. These factors MUST BE supplied by the
person(s) installing, maintaining, or operating the washer.
Always contact the distributor, service agent, or the manufacturer about any problems or conditions you do not
understand.
803447
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1
Safety Information..............................................................................
3
Table of
Contents
Installation...........................................................................................
5
Step 8: Check Installation ................................................................ 14
Operation............................................................................................. 15
Operation Instructions .......................................................................... 15
Maintenance........................................................................................ 18
Lubrication....................................................................................... 18
Filter Screens ................................................................................... 18
Troubleshooting.................................................................................. 20
© Copyright 2010, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
803447
2
Safety Information
Explanation of Safety Messages
Important Safety Instructions
Throughout this manual and on machine decals, you
will find precautionary statements (“DANGER,”
“WARNING,” and “CAUTION”) followed by specific
instructions. These precautions are intended for the
personal safety of the operator, user, servicer, and
those maintaining the machine.
(Save These Instructions)
WARNING
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
DANGER
W023
Indicates an imminently hazardous
situation that, if not avoided, will cause
severe personal injury or death.
1. Read all instructions before using the washer.
2. Refer to the EARTHING INSTRUCTIONS in
the INSTALLATION manual for the proper
earthing of the washer.
3. Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, or other
WARNING
Indicates a hazardous situation that, if not
avoided, could cause severe personal
injury or death.
flammable or explosive substances as they give
off vapors that could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
CAUTION
5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. The gas
is flammable, do not smoke or use an open flame
during this time.
Indicates a hazardous situation that, if not
avoided, may cause minor or moderate
personal injury or property damage.
Additional precautionary statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
6. Do not allow children to play on or in the washer.
This appliance is not intended for use by young
children or infirm persons without supervision.
Young children should be supervised to ensure
that they do not play with the appliance.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
8. Do not reach into the washer if the wash drum is
moving.
9. Do not install or store the washer where it will be
exposed to water and/or weather.
10. Do not tamper with the controls.
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3
Safety Information
11. Do not repair or replace any part of the washer, or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and have the
skills to carry out.
20. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
21. Loading door MUST BE CLOSED any time the
washer is to fill, tumble or spin. DO NOT bypass
the loading door switch by permitting the washer
to operate with the loading door open.
12. To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power
source.
22. Always read and follow manufacturer’s
instructions on packages of laundry and cleaning
aids. Heed all warnings or precautions. To reduce
the risk of poisoning or chemical burns, keep
them out of the reach of children at all times
(preferably in a locked cabinet).
13. Use your washer only for its intended purpose,
washing clothes.
14. ALWAYS disconnect the washer from electrical
supply before attempting any service. Disconnect
the power cord by grasping the plug, not the cord.
23. Always follow the fabric care instructions
supplied by the garment manufacturer.
15. Install the washer according to the
24. Never operate the washer with any guards and/or
panels removed.
INSTALLATION INSTRUCTIONS. All
connections for water, drain, electrical power and
earthing must comply with local codes and be
made by licensed personnel when required. Do
not do it yourself unless you know how!
25. DO NOT operate the washer with missing or
broken parts.
26. DO NOT bypass any safety devices.
16. To reduce the risk of fire, clothes which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
27. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.
flammable chemicals, thinner, etc. or anything
containing wax or chemicals such as in mops and
cleaning cloths, must not be put into the washer.
These flammable substances may cause the
fabric to catch on fire by itself.
NOTE: The WARNING and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
17. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
Always contact your dealer, distributor, service agent
or the manufacturer about any problems or conditions
you do not understand.
18. Keep your washer in good condition. Bumping or
dropping the washer can damage safety features.
If this occurs, have your washer checked by a
qualified service person.
19. If the supply cord is damaged, it must be replaced
by a special cord or assembly available from the
manufacturer or its service agent.
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4
Installation
Dimensions and Specifications
5.1 cm
(2 in.)
61.0 cm (24 in.)
33.3 cm
(13.1 in.)
71.1 cm (28 in.)
68.3 cm (26.9 in.)
5.1 cm
(2 in.)
3.8 cm
(1.5 in.)
COIN MODELS
FLW2192N
61.0 cm (24 in.)
33.3 cm
(13.1 in.)
71.1 cm (28 in.)
68.3 cm (26.9 in.)
5.1 cm
(2 in.)
3.8 cm
(1.5 in.)
CENTRAL PAY MODELS
FLW2249N
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5
Installation
Central Pay Models
Before You Start
The machine is shipped from the factory with the
Electronic Control Diagnostic Harness Assembly
unplugged. To avoid unauthorized manual
Tools
For most installations, the basic tools you will need
are:
programming or vending perform the following steps.
1
3
2
2. Locate diagnostic harness on electronic control.
4
3. Plug connectors for “white/black” wire and “red/
blue” wire together.
1
5
D074I
1
2
3
4
5
Wrench
Screwdriver
Pliers
Socket Wrench
Level
DRY2074N
1
Service Door
Figure 2
Figure 1
NOTE: A 20.32 cm (8 in.) coin drawer is required
for coin operated models.
NOTE: If the washer is delivered on a cold day
(below freezing), or is stored in an unheated room
or area during the cold months, do not attempt to
operate it until the washer has had a chance to
warm up.
NOTE: Install dryer before washer. This allows
room for attaching exhaust duct.
NOTE: Some moisture in the wash drum is normal.
Water is used during testing at the manufacturer.
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6
Installation
Step 2: Connect Fill Hoses
Installing the Washer
Step 1: Position Washer Near Installation
Area
WARNING
Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If
the hot water system has not been used
for such a period and before using the
washer, turn on all hot water faucets and
let the water flow from each for several
minutes. This will release any
Move washer so that it is within 1.2 meters (4 feet) of
the desired area of installation.
NOTE: For best performance and to minimize
vibration or movement, install washer on a solid,
sturdy and level floor. Some floors may need to be
reinforced, especially on a second floor or over a
basement. Do not install the washer on carpeting,
soft tile, a platform or other weakly supported
structures.
accumulated hydrogen gas. The gas is
flammable. Do not smoke or use an open
flame during this time.
W029
Water Supply
Water supply faucets must fit standard 19.1 mm
(3/4 inch) female garden hose couplings. DO NOT
USE SLIP-ON OR CLAMP-ON CONNECTIONS.
Water supply faucets should be readily accessible to
permit turning them off when washer is not being
used.
Recommended cold water temperature is 16° to 27°
Celsius (60° to 80° Fahrenheit). Recommended
maximum hot water temperature is 51° Celsius
(125° Fahrenheit). Warm water is a mixture of hot and
cold water. Warm water temperature is dependent
upon water temperature and pressure of both the hot
and cold water supply lines.
WARNING
To prevent personal injury, avoid contact
with inlet water temperatures higher than
51o Celsius (125o Fahrenheit) and hot
surfaces.
W750
H054I
Water pressure must be a minimum of 138 to a
maximum of 827 kPa (20 to 120 psi) static pressure
measured at the faucet.
Figure 3
NOTE: Water pressure under 138 kPa (20 psi) will
cause an extended fill time in the washer and may
not properly flush out the detergent dispenser.
The appliance is to be connected to the water mains
using new hose-sets and old hose-sets should not be
reused.
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7
Installation
Turn on the water supply faucets and flush the lines for
approximately two minutes to remove any foreign
materials that could clog the screens in the water
mixing valve.
IMPORTANT: Hoses and other natural rubber
parts deteriorate after extended use. Hoses may
develop cracks, blisters or material wear from the
temperature and constant high pressure they are
subjected to.
NOTE: When installing in newly constructed or
renovated building, it is very important to flush the
lines since build-up may have occurred during
construction.
All hoses should be checked on a monthly basis for
any visible signs of deterioration. Any hose showing
the signs of deterioration listed above should be
replaced immediately. All hoses should be replaced
every five years.
Connecting Hoses
Insert each filter screen into the end of each fill hose
that will connect to the water supply faucet. The screen
2
3
1
Insert each plain rubber washer into the other end of
each fill hose that will connect to the water mixing
For hoses with metric couplings, connect black hose
coupling to water supply faucet. Connect brass hose
coupling to water mixing valve connection at rear of
washer.
WATER
MIXING
VALVE
Thread hose couplings onto valve connections finger-
tight, then approximately 1/4 turn with pliers.
4
IMPORTANT: DO NOT cross thread or
overtighten couplings.
FLW1981N
1
Water Supply Faucets
Hot Water Connection
Cold Water Connection
Fill Hoses
Turn water on and check for leaks. If leaks are found,
retighten the hose couplings. Continue tightening and
rechecking until no leaks are found.
2
3
4
Figure 5
1
COLD
IMPORTANT: Turn off water supply faucets after
check-out and demonstration. Owner should turn
off water supply whenever there will be an
extended period of non-use.
3
HOT
2
6
NOTE: Longer fill hoses are available (as optional
equipment at extra cost) if the hoses supplied with
the washer are not long enough for the installation.
Order hoses as follows:
4
5
No. 37380 Fill Hose 2.44 m (8 feet - 1 standard, 1
metric hose coupling)
TLW1976N
No. 37381 Fill Hose 3.05 m (10 feet - 1 standard, 1
metric hose coupling)
No. 20617 Fill Hose 2.44 m (8 feet - 2 standard hose
couplings)
No. 20618 Fill Hose 3.05 m (10 feet - 2 standard
hose couplings)
1
2
3
4
Faucet
Fill Hoses
Plain Rubber Washer
Install this end of hose to valve connections
at rear of washer
Install this end of hose to water supply faucet
(Black colored coupling for metric)
Filter Screens
5
6
Figure 4
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Installation
Risers
Risers (or air cushions) may have to be installed if the
pipes knock or pound when flow of water stops. The
risers are more efficient when installed as close as
possible to the water supply faucets (refer to
Figure 6).
1
1
2
FLW1982N
W005I
W005I
1
Shipping Tape
1
2
Risers (Air Cushions)
Water Supply Faucets
Figure 7
Standpipe Installation
Figure 6
Place the drain hose into the standpipe.
Step 3: Connect Drain Hose to Drain
Receptacle
Remove the beaded tie-down strap from accessories
bag and place around standpipe and drain hose and
tighten strap to hold hose to standpipe. Refer to
Figure 8. This will prevent the drain hose from
dislodging from drain receptacle during use.
Remove the drain hose from its shipping position on
the rear of the washer by removing the shipping tape.
IMPORTANT: Drain receptacle must be capable of
handling a minimum of 3.5 cm (1-3/8 inch) outside
diameter drain hose.
61 TO 91.44 cm
(24 TO 36 in.)
RECOMMENDED
HEIGHT
1
FLW1983N
1
Standpipe 5.08 cm (2 in.) or 4 cm (1-1/2 in.)
Figure 8
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9
Installation
Tighten the locknuts securely against the washer
base. If the locknuts are not tight, washer will move
out of position during operation.
Step 4: Position and Level the Washer
WARNING
NOTE: DO NOT slide washer across floor if the
leveling legs have been extended, as legs and base
could become damaged.
Washers elevated above floor level must
be anchored to that elevated surface,
base or platform. The material used to
elevate the washer should also be
anchored to the floor to ensure that the
washer will not walk or that the washer
can not be physically pulled, tipped or
slid from its installed position. Failure to
do so may result in conditions which can
produce serious injury, death and/or
Remove rubber feet from accessories bag and place on
all four leveling legs.
Verify that unit doesn’t rock.
3
2
property damage.
1
W306
Position washer so it has sufficient clearance for
installation and servicing.
NOTE: Use of the dispenser drawer or washer door
as a handle in the transportation of the washer may
cause damage to the dispenser or door.
Place washer in position on a solid, sturdy and level
floor. Installing the washer on any type of carpeting,
soft tile, a platform or other weakly supported
structures is not recommended.
6
5
4
FLW2134N
Place a level on the cabinet top and check if the
washer is level from side to side and front to back.
1
2
3
4
5
6
Leveling Leg
Washer Base
Level
Wood Block
Locknut
NOTE: Level must rest on raised portion of top
If washer is not level, tilt washer to access the front
and rear leveling legs. For easier access to leveling
legs, prop up washer with a wooden block. Refer to
Figure 9. Loosen locknut and adjust legs until the
washer is level from side to side and front to back
(using a level). Washer should not rock.
Rubber Foot
Figure 9
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10
Installation
Step 5: Remove the Shock Sleeves and
Shipping Brace
Step 6: Wipe Out Inside of Wash Drum
Before using washer for the first time, use an all-purpose
cleaner, or a detergent and water solution, and a damp
cloth to remove shipping dust from inside wash drum.
Remove front access panel by removing the two screws
at the bottom of the panel.
Remove the five bolts and lockwashers from shipping
brace with a wrench and remove brace. Refer to
Figure 10. Four bolts are located on the washer base
and one is holding the brace to the weight. Remove all
four shock sleeves by pulling on the yellow rope.
Remove label from front side of front access panel and
place on backside of front access panel for future
reference.
NOTE: The shipping brace, bolts, washers and
shock sleeves should be saved and MUST be
reinstalled whenever the washer is moved more
than 1.22 m (4 feet). Refer to User-Maintenance
section for instructions. Do not lift or transport
washer from front or without shipping materials
installed.
FLW2135N
Store the shipping materials in the bag provided in the
accessories bag. Save materials for use whenever the
washer is moved.
Figure 11
Reinstall front access panel.
IMPORTANT: DO NOT tip washer more than
152.4 mm (6 inches) in any direction after shipping
brace has been removed. Shock absorbers may
separate and damage to washer may result. For
leveling purposes, the washer may be tilted a
maximum of 152.4 mm (6 inches) in any direction.
1
2
3
4
FLW2124N
1
2
3
4
Shock Sleeves
Motor Mount
Hooked End of Shipping Brace
Bolts and Lockwashers
Figure 10
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11
Installation
Step 7: Connect the Washer to Electrical
Power
Electrical Requirements
2
3
1
NOTE: The wiring diagram is located in the
control cabinet.
120±12
V.A.C.
0 V.A.C.
NOTE: Refer to the washer nameplate on the rear
cabinet panel for proper voltage and Hertz the
washer is designed to operate on.
120±12
V.A.C.
5
4
WARNING
To reduce the risk of fire, electric shock,
serious injury or death, all wiring and
grounding MUST conform with the latest
edition of the National Electrical Code,
ANSI/NFPA No. 70, and such local
regulations as might apply. It is the
customer’s responsibility to have the
wiring, fuses and circuit breakers
Standard 120 Volt, 60 Hertz
3-Wire Effectively
Earthed Circuit
DRY2022N
1
2
3
4
5
L1
Ground
Neutral Side
Round Earthing Prong
Neutral
installed by a qualified electrician to make
sure adequate electrical power is
available to the washer.
W518
Figure 12
When plugging in the washer:
•
•
•
•
DO NOT overload circuits.
DO NOT use an extension cord.
DO NOT use an adapter.
WARNING
To reduce the risk of an electric shock or
fire, DO NOT use an extension cord or an
adapter to connect the washer to the
DO NOT operate other appliances on the same
circuit.
electric power source.
W082
120 Volt, 60 Hertz with 3-Prong Earthing Plug
240 Volt, 50 Hertz without plug
The washer is designed to be operated on a separate
branch, polarized, three-wire, effectively earthed, 120
Volt, 60 Hertz, AC (alternating current) circuit
protected by a 15 ampere fuse, equivalent fusetron or
circuit breaker.
The washer is designed to be operated on a separate
branch, polarized, three-wire, effectively earthed, 240
Volt, 50 Hertz, AC (alternating current) circuit
protected by a 15 ampere fuse, equivalent fusetron or
circuit breaker.
The three-prong earthing plug on the power cord
should be plugged directly into a polarized three-slot
effectively earthed receptacle rated 110/120 Volts AC
determine correct polarity of the wall receptacle.
WARNING
To reduce the risk of an electric shock or
fire, DO NOT use an extension cord or an
adapter to connect the washer to the
electric power source.
W082
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Installation
240 Volt, 50 Hertz with 3-Prong Earthing Plug
220 Volt, 60 Hertz without Plug
The washer is designed to be operated on a separate
branch, polarized, three-wire, effectively earthed,
240 Volt, 50 Hertz, AC (alternating current) circuit
protected by a 15 ampere fuse, equivalent fusetron or
circuit breaker.
The washer is designed to be operated on a separate
branch, polarized, three-wire effectively earthed,
220 Volt, 60 Hertz, AC (alternating current) circuit
protected by a 15 ampere fuse, equivalent fusetron or
circuit breaker.
The 3-prong earthing plug on the power cord should
be plugged directly into a polarized three-slot
effectively earthed receptacle rated 240 Volts AC
determine correct polarity of the wall receptacle.
Earthing Instructions
The washer must be earthed. In the event of
malfunction or breakdown, earthing will reduce the
risk of electric shock by providing a path of least
resistance for electric current.
The washer is equipped with a cord having an
equipment-earthing conductor. Some models are also
equipped with a three-prong earthing plug. The washer
must be plugged into an appropriate power source that
is properly installed and earthed in accordance with all
local codes and ordinances.
WARNING
To reduce the risk of an electric shock or
fire, DO NOT use an extension cord or an
adapter to connect the washer to the
electric power source.
W082
WARNING
Improper connection of the equipment-
earthing conductor can result in a risk of
electric shock. Check with a qualified
electrician or service person if you are in
doubt as to whether the washer is
240 VOLT
0 VOLT
properly earthed.
50 HERTZ
W032
DO NOT modify the plug provided with the washer –
if it will not fit the outlet, have a proper outlet installed
by a qualified electrician.
240 VOLT
50 HERTZ
NOTE: Have a qualified electrician check the
polarity of the power source.
2
1
STANDARD 240 VOLT, 50 HERTZ, 3-WIRE
EFFECTIVELY EARTHED CIRCUIT
FLW2005N
1
2
Power Cord
Earth (Ground) Prong
Figure 13
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13
Installation
Connecting to Central Pay System
1
IMPORTANT: Any central pay device and related
installation wiring that is connected to the washer
must maintain the Electromagnetic Compatibility
(EMC) of the washer in order to comply with the
appropriate national EMC regulatory
requirements. The central pay device and related
wiring, as a minimum, must meet the emission
requirements of EN55014-1 and the immunity
requirements of EN55014-2.
Start Pulse Input Wiring Connections
Use 511478 Remote Vend Wire Harness, supplied in
accessories bag, to connect input to control
(pin 1 – black; pin 2 – red).
The start pulse is an open collector input to the control.
The start pulse input is active when the input of the
H11L1 optocoupler is energized. The start pulse is
considered valid if it is at least 15 msec. in length with
a maximum length of 1 sec. The minimum time
between start pulses is 25 msec. The minimum active
input current for a start pulse is 3 mA and the
maximum active input current is 30 mA. Refer to
wiring diagram for connections to control.
FLW2250N
1
Run wiring from central pay system through
here.
Figure 14
Available Output Wiring Connections
Step 8: Check Installation
Use 511478 Remote Vend Wire Harness, supplied in
accessories bag, to connect output to control
(pin 3 – white/red; pin 4 – orange/black).
Refer to Installer Checklist on the back cover of this
manual and make sure that washer is installed
correctly.
The available output is opto-isolated with an open
collector device (4N25) that provides a signal to an
external vending device such as a central pay system.
When active it indicates that the washer is not
currently in use and is available to use. The available
output is limited to 5 mA maximum at 28 VDC
maximum. Refer to wiring diagram for connections to
control.
Run washer through one complete cycle to make sure
it is operating properly.
NOTE: Wiring to the central pay system should
exit machine through hole in rear of control
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Operation
Step 2: Close Loading Door
Operation Instructions
Close loading door tightly. The washer will not
operate with the loading door open.
IMPORTANT: Prior to first wash, use an all-
purpose cleaner, or a detergent and water solution,
and a damp cloth to remove shipping dust from
inside of washtub.
IMPORTANT: Remove all sharp objects from
laundry to avoid tears and rips to items during
normal machine operation.
Step 1: Load Laundry
Load items loosely into wash drum (8.1 Kg maximum
dry clothes load).
NOTE: Small items such as baby socks may get
caught around the door. Place these articles inside a
mesh garment bag.
FLW2233N
Figure 16
FLW2232N
Figure 15
When washing bulky items such as blankets and
comforters, use the DELICATES cycle. The cycle
includes agitation and final spin speeds that maintain
the load’s balance and minimize wear to the articles.
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15
Operation
Step 3: Add Laundry Supplies
Step 4: Set Fabric Selector/Wash
Temperature
Open dispenser drawer. Measure and add low sudsing,
high efficiency (HE) detergent (1), bleach (2) and
fabric softener (3) to the dispenser drawer (refer to
Figure 17). Close dispenser drawer.
Push touchpad for HEAVY, NORMAL, PERM
PRESS or DELICATES cycle. Light indicates
selection.
IMPORTANT: If using non-HE detergent, avoid
oversudsing by using 1/2 of the detergent
manufacturer's recommended amount.
NOTE: Changes can be made to Fabric Selector
setting up until the first fill is complete.
3
1
2
FLW2242N
Figure 18
Step 5: Insert Coin(s), if Necessary
Insert coin(s) in coin slot. Check pricing as seen on
digital display.
FLW2234N
1
2
3
Detergent
Bleach
Fabric Softener
Figure 17
CAUTION
Dispenser drawer requires a special tool
for removal. Contact a service person if
removal is necessary.
W388I
W236
Figure 19
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16
Operation
Step 6: Start Washer
Indicator Lights
After vend price has been satisfied, push the START
pad. DOOR MUST BE CLOSED TO START
WASHER.
WASH
WASH is lit at the beginning of a wash cycle and will
remain lit until the wash cycle is complete.
RINSE
RINSE is lit at the beginning of all RINSE cycles and
will remain lit until the rinse cycle is complete.
SPIN
SPIN is lit for all spin cycles.
DOOR LOCKED
DOOR LOCKED is lit whenever the door is locked.
The door cannot be opened when this light is on.
START
START flashes one second on and one second off when
FLW2243N
the full vend price has been satisfied.
Figure 20
IMPORTANT: If washer fails to operate properly
after installation, make sure electrical service and
water supply faucets are turned on. Are all the
controls properly set? Have a qualified service
person refer to the wiring diagram (located inside
of washer control cabinet) and check for broken,
loose or incorrect wiring.
NOTE: Once a cycle has started, the door can only
be opened by first unplugging the power cord and
waiting one minute.
WARNING
To reduce the risk of bodily injury, do not
remove laundry from washer until all
lights are out, and all moving parts have
stopped.
W092
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17
Maintenance
Replacing Hoses
User-Maintenance Instructions
Hoses and other natural rubber parts deteriorate after
extended use. Hoses may develop cracks, blisters or
material wear from the temperature and constant high
pressure they are subjected to.
Lubrication
All moving parts are sealed in a permanent supply of
lubricant or are equipped with oilless bearings.
Additional lubrication will not be necessary.
All hoses should be checked on a monthly basis for
any visible signs of deterioration. Any hose showing
the signs of deterioration listed above should be
replaced immediately. All hoses should be replaced
every five years.
Do not lubricate the door hinge. If the hinge makes
noise, replace the hinge.
Cold Weather Care
If the washer is delivered on a cold day (below
freezing), or is stored in an unheated room or area
during the cold months, do not attempt to operate it
until the washer has had a chance to warm up.
Filter Screens
Check the filter screens in the fill hoses for debris or
damage annually. Clean or replace them if necessary.
If the washer is filling with water slower than normal,
check the filter screens. Clean or replace them if
necessary.
Care of Your Washer
Use only a damp or sudsy cloth for cleaning the
control panel. Some cleaning product sprays may
harm the finish on the control panel or damage the
interior.
Order filter screen Part No. F270300 from the nearest
authorized parts distributor.
Vacations and Extended Non-Use
Wipe the washer cabinet as needed. If detergent,
bleach or other washing products are spilled on the
cabinet, wipe immediately. Some products will cause
permanent damage if spilled on the cabinet.
IMPORTANT: To avoid possible property damage
due to flooding, turn off the water supply to the
washer whenever there will be an extended period
of non-use.
Do not use scouring pads or abrasive cleansers.
The wash drum will need no particular care although it
may need rinsing or wiping after an unusual load has
been washed.
Leave the loading door open during extended periods
of non-use to allow the wash drum to dry out and
avoid a musty smell.
The outside of the door window can be cleaned with
household window cleaner.
Running an occasional rinse cycle with bleach will
help to avoid a musty smell in the wash drum.
Cleaning Glass Sealing Area
In order to assure that the door properly seals against
water leaks, the following surfaces should be wiped
off periodically:
•
The outside perimeter of the door glass where the
seal contacts the glass
•
The front surface of the door seal lip
Usually a mild soap solution will work. If there is an
extreme build-up of minerals from a hard water
supply, the surfaces may need to be cleaned with a
lime removal chemical.
803447
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18
Maintenance
Reinstallation of Shipping Materials
Cleaning Foreign Object Trap
To prevent damage while moving the washer, the
shipping materials MUST be reinstalled.
The washer’s pump has a trap that may collect foreign
objects. The trap may need to be cleaned if water is
draining slower than usual. To clean:
•
•
Disconnect washer from electrical supply.
•
•
Disconnect washer from electrical supply.
While supporting the front access panel, remove
two screws from the bottom edge of the panel.
While supporting the front access panel, remove
two screws from the bottom edge of the panel.
•
•
•
•
•
Gently lower the panel to remove it from the
washer.
•
Gently lower the panel to remove it from the
washer.
Place the shock sleeves on all four shock
NOTE: The pump may have some water in it. Use a
rag or a container to catch water. If the wash drum
is full of water, use a wet/dry shop vacuum to catch
the water.
Insert hooked end of shipping brace into the open
Attach the brace with the five bolts and washers.
•
With rag or vacuum ready, unscrew the cap on
the left side of the pump and remove trap.
Reinstall front access panel.
•
•
•
Clean the debris from the trap.
Reinstall the trap and access panel.
Reconnect washer to electrical supply.
1
2
3
4
FLW2124N
1
2
3
4
Shock Sleeves
Motor Mount
Hooked End of Shipping Brace
Bolts and Lockwashers
Figure 21
Refer to Installation section, step 5 for proper
procedures whenever the washer is moved.
803447
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19
Troubleshooting
Try these troubleshooting tips before making a service call. They may save you time and money.
Washer Symptom
Won’t Fill
Possible Cause/Solution
•
•
•
•
•
•
•
•
Make sure washer is connected to electrical power.
Make sure hot and cold water faucets are turned on.
Make sure that the fill hoses are not kinked or twisted.
Press START keypad.
Make sure that the controls are properly set.
Make sure that the loading door is closed tightly.
Check the laundry room fuse or circuit breaker.
Clean the screens in the water mixing valve and the filter screens located at the faucet end
of the fill hoses.
•
•
•
•
•
•
Make sure loading door is closed tightly.
Press START keypad.
Make sure washer is connected to electrical power.
Check the laundry room fuse or circuit breaker.
Insert coin(s) or card.
Won’t Start
Make sure door latch is properly adjusted relative to door lock.
•
•
•
•
•
•
•
Make sure loading door is closed tightly.
Press START keypad.
Make sure washer is connected to electrical power.
Won’t Spin/Tumble
Make sure controls are properly set.
Check the laundry room fuse or circuit breaker.
Broken drive belt. Call the service person.
Foreign object trap in pump may be clogged. Clean the trap. Refer to
Maintenance section.
•
•
•
Pauses are part of the washer’s normal operation.
Wash load may be unbalanced. Washer will stop and then restart spin automatically.
Check the laundry room fuse or circuit breaker.
Stops/Pauses During
Cycle
•
•
•
•
Make sure drain hose is not kinked or twisted.
Make sure drain hose is not clogged.
Make sure drain receptacle is not clogged.
Refer to the Installation section to make sure that the drain hose has been properly
installed.
Won’t Drain
•
•
Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
section.
Check that fill hoses are properly installed on the faucets and the washer’s water mixing
valve.
Water Leaks
•
•
•
•
•
Check the condition of the fill hoses. Replace fill hoses every five years.
Check the condition of the rubber door gasket for tears or holes.
Make sure drain receptacle is not clogged.
Check building plumbing.
Laundry load may be oversudsing or overloaded. Make sure you are using low-sudsing,
high efficiency (HE) detergent and proper load sizes.
Make sure outside perimeter of the door glass where seal contacts glass is clean.
•
•
Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency
(HE) detergent.
Too Many Soap Suds
•
Make sure you are using the amount of detergent recommended on the detergent’s label.
If using non-HE detergent, use only 1/2 of the detergent manufacturer's recommended
amount.
•
Laundry load may be overloaded. Make sure you are using proper load sizes.
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20
Troubleshooting
Washer Symptom
Possible Cause/Solution
•
•
Make sure washer is level. Uneven leveling can cause vibration.
Vibrates/Moves
Slightly
Make sure washer is installed on a solid, sturdy and level floor. The washer should not be
installed on carpeting, soft tile, a platform or other weakly supported structures.
Make sure rubber feet are installed on all four leveling legs. Refer to Installation section,
step 4.
•
•
•
Make sure washer is level. Uneven leveling can cause vibration.
Some sounds may be a part of normal operation for a frontload washer.
Is Noisy
•
•
Wash load may be unbalanced. The washer may have limited the spin speed to prevent
damage to the machine. Redistribute the load.
Load is too small. Add items to make full load.
Load is too Wet
•
•
Make sure that the controls are properly set.
Wrong Water
Temperature
Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated
with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indi-
cated with “C” on the valve bracket).
•
Make sure laundry room water heater is adjusted properly.
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21
Contact Information
If service is required, contact the nearest Factory
Authorized Service Center.
When calling or writing about your unit, PLEASE
GIVE THE MODEL AND SERIAL NUMBERS. The
model and serial numbers are located on the
nameplate. The nameplate will be in the location
If you are unable to locate an authorized service center
or are unsatisfied with the service performed on your
unit, contact:
Date Purchased ____________________________
Model Number ____________________________
Serial Number ____________________________
Alliance Laundry Systems
Shepard Street
P.O. Box 990
Ripon, WI 54971-0990
U.S.A.
Phone: +1 (920) 748-3121
Please include a copy of your bill of sale and any
service receipts you have.
WARNING
To reduce the risk of serious injury or death,
DO NOT repair or replace any part of the unit
or attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and have
the skills to carry out.
W329
If replacement parts are required, contact the source
from where you purchased your washer or call
+1 (920) 748-3950 for the name and address of the
nearest authorized parts distributor.
1
FLW2123N
1
Nameplate
Figure 22
803447
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22
Installer Checklist
Fast Track for Installing the Washer
(Refer to the manual for more detailed information)
1
2
5
• Position Washer
Near Installation
Area.
• Remove the Shock
Sleeves and
Shipping Brace.
FLW2124N
CHECK
CHECK
H054IE0A
6
• Connect Fill Hoses.
• Wipe Out Inside
of Wash Drum.
COLD
HOT
FLW
2
1
35N
TLW1976N
CHECK
CHECK
3
4
7
• ConnectDrain
Hose to Drain
Receptacle.
• Connect the
Washer to
Electrical Power
Source.
W504SE3B
FLW1983N
CHECK
CHECK
• Position and
Level the Washer.
FLW2134N
CHECK
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