Addonics Technologies HDU11SITDR User Manual

T E C H N O L O G I E S  
Source Drive Bay  
Target Drive Bay 1 - 5  
EN  
T
Duplicator Panel  
ESC  
Target Drive Bay 6 - 11  
Power Switch  
User Guide  
1:11 HDD Duplicator PRO  
(HDU11SITDR)  
v3.1.11  
Technical Support  
If you need any assistance to get your unit functioning properly, please have your  
product information ready and contact Addonics Technical Support at:  
Hours: 8:30 am - 6:00 pm PST  
Phone: 408-453-6212  
Basic Instructions  
I.  
Installing Drive into the HDD Duplicator  
For installing a hard drive on the various enclosures that come with the HDD duplicator, refer to  
the bundled enclosure installation guides.  
Step 1  
Once the hard drive is installed on the drive enclosure, slide in the Source drive into the drive bay. Push  
down the handle and using the key provided, turn the key lock to the Lock position. This will secure the  
drive and turn on the power to the hard drive.  
Step 2  
Slide in the Target drive into the drive bay. Push down the handle and using the key provided, turn the key  
lock to the Lock position. This will secure the drive and turn on the power to the hard drive.  
II.  
a.  
b.  
Connecting the Power Cable and Powering On  
Connect the power cord provided from the wall outlet to the back of the tower.  
A main power switch is located at the back of the tower. Turn the switch on. Another auxiliary  
switch is located on the front of the tower.  
c.  
Push the auxiliary switch button to turn on the HDD duplicator.  
III.  
The Duplicator Panel  
There are four buttons and an LCD on the panel of HDD Duplicator.  
1 – LCD shows a function or a message.  
2 – it is used to scroll up function menus.  
3 – it is used to scroll down function menus.  
4 – it is used to execute a function.  
1
2
5 – it is used to cancel a function.  
Duplicator Panel  
ENT  
ESC  
4
5
3
IV.  
Duplicating a drive  
When the duplicator powers on, it initializes and goes through the steps below  
Shows the firmware version  
Initialize SDRAM's status..  
HD Duplicator  
1-1 Ver:  
Initialize SDRAM  
Detect Drives' status.  
Shows the first function:  
Detect Drives  
1.Copy HD  
Copy HDD copies data directly from the source hard disk to the target hard disk.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Press ENT button to begin copy. The system will auto-detect the hard disks and show the following info  
on the LCD.  
Copy-36MBs 0%  
235.7GB  
1:48  
The LCD will show the following info during the copying process: remaining time, completed percentage.  
The copy speed, capacity and time will vary depending on the source hard disk. Once the copying  
process is complete the LCD will display the following results.  
Copy HD  
OK:  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Functions  
The copy controller has 11 functions in total, with the 11th (Adv Setup) being a hidden system  
function that only appears when the ESC key is pressed for 2 seconds until there is a beep. These  
are shown below.  
1. Copy HDD  
2. Async Copy HDD  
3. Compare HDD  
4. Async Compare  
5. PreScan Source  
Duplicator Controller  
6. ReScan BUS  
7. Source Size  
8. Secure Erase  
9. Overwrite  
10. Setup  
11. Adv Setup  
10-01. Language  
10-02. Copy Size  
10-03. Startup Menu  
10-04. Auto Compare  
10-05. Button Sound  
10-06. Device Info  
11-01. Read Error Skip  
11-02. Update Firmware  
11-03. Compare Firmware  
11-04. Quick Erase HDD  
11-05. Full Erase HDD  
11-06. H/W Diagnostic  
11-07. Load Default  
11-08. Copy HPA  
10. Setup  
10-07. System Info  
10-08. Fast Copy  
11. Adv Setup  
10-09. Auto Start Drive  
10-10. Auto Start Timer  
10-11. Tolerance Size  
10-12. BootTime Delay  
10-13. Quick Compare  
11-09. Burn In  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Copy HDD  
Copy HDD copies data directly from the source hard disk to the target hard disk. Please make  
sure that the capacity of the target hard disk is equal or larger than the source hard disk.  
Choose option 1 from the menu:  
1. Copy HDD  
HDD:11 232.9GB  
Press ENT to begin copy. The system will auto-detect the hard disks and show the following  
copying info on the LCD.  
Copy-36MB/s 0%  
232.9GB 00:00:00  
The LCD will show the following info during the copying process: elapsed time, completed  
percentage. The copy speed, capacity and time will vary  
the copying process is complete the LCD will display the following results.  
depending on the source hard disk. Once  
Copy HDD  
OK: 11 Fail: 0  
Async Copy HDD  
This option is used to specify the size of the source for simplifying further copying operations.  
Choose option 2 from the menu:  
2. Async Copy HDD  
HDD:10 232.9GB  
Press ENT . Before the start of the reproduction, if theconsole detects that a hard drive  
capacity is less than source, then the LCD will show the corresponding channel number.  
8
Space Not Enough  
And then automatically copies. The LCD will display the following info.  
Acpy-36MB/s 0%  
232.9GB 00:00:00  
If the replication process to continue to add additional hard disk device, LCD will only show the last  
completed percentage.  
Once the copying process is complete the LCD will display the following results.  
Async Copy HDD  
OK: 11 Fail: 0  
Compare  
Compare HDD is used to see if the data on a source hard disk is identical to the target hard disk  
after the Copy HD operation.  
Choose option 3 from the menu:  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
3. Compare HDD  
HDD: 11 232.9GB  
Press ENT to begin the comparison. The LCD will display the following info.  
Comp-23MB/s 0%  
232.9GB 00:00:00  
Once the comparison is complete the LCD will display the following info as well as the amount of  
data on the source hard disk.  
Compare OK:11  
Fail: 0 Di : 0  
Async Compare  
Compare HDD is used to see if the data on a source hard disk is identical to the  
target hard disk after the Copy HDD operation. While compare process is  
on-going, allows you to plug-in additional target drives and comparison will  
automatically start for the added target drive.  
Choose option 4 from the menu:  
4. Async Compare  
HDD: 11 232.9GB  
Press ENT  
to begin the async comparison. The LCD will display the following info.  
ACmp-23MB/s 0%  
232.9GB 00:00:00  
If the comparison process continues to add additional hard disk device, LCD will only show the  
last completed percentage.  
Once the copying process is complete the LCD will display the following results.  
Compare OK:11  
Fail: 0 Di : 0  
PreScan Source  
PreScan HDD is used to check if the source hard disk can be accessed properly.  
It also tests the read speed.  
Choose option 5 from the menu:  
5. PreScan Source  
HDD : 11 232.9GB  
Press ENT  
to begin scan. The LCD will display the following info  
Scan-90MB/s 1%  
230.6GB 00:00:27  
Once the scan is complete, the LCD will display the corresponding results  
PreScan OK!  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
ReScan Bus  
ReScan Bus allows swapping the source or target in and out without having to  
reboot the system.  
Choose option 6 from the menu:  
6. ReScan BUS  
Press ENT to re-scan hardware. The LCD will display the following info.  
Re-Scan BUS NOW?  
Yes  
When the scan is complete the LCD will display the fol  
Bus re- scan OK!  
lowing info.  
Source Size  
Source Size is used to show the capacity of the source.  
Choose option 7 from the menu:  
7. Source Size  
Press ENT and the LCD will show the following info.  
HDD:Hitachi  
Size:232.9GB  
Then press ENT and the LCD will show the data's size info.  
HDD:Hitachi  
Data:200.9GB  
Secure Erase  
Secure Erase is used to wipe the data of the hard disk, it will erase all of HDD of duplicator  
(included Source HDD).  
Choose option 8 from the menu:  
8. Secure Erase  
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose  
Yes.  
Wipe all data.  
Continue? No  
Press ENT and the LCD will show the following info.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
In Process  
Elapsed 01:00  
Overwrite  
Overwrite is used to overwrite the data of the hard disk, it will erase all HDDs connected to the duplicator  
(including Source HDD). There are 3 sub-options: One pass,3 pass and 7 pass.  
Choose option 9 from the menu:  
9. Overwrite  
Press ENT to access option. By default it is One pass Use the Up and Down arrow keys to choose  
other options.  
9-01. Overwrite  
One pass  
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose  
Yes.  
Wipe all data.  
Continue? No  
Press ENT and the LCD will show the following info.  
In Process  
Elapsed 01:00  
Setup  
Setup allows various system settings to be changed. There are 12 sub-options:  
Language, Copy Size, Startup Menu, Auto Compare, Button Sound, Device Info,  
System Info, Fast Copy, Auto Start Drive, Auto Start Timer, Tolerance Size and  
Boot Time Delay.  
Choose option 8 from the menu:  
10. Setup  
Language  
This option is used to select the system's language sup port. By default this is set to English. Press  
ENT to change the Language settings.  
Language  
English  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Copy Size  
This option is used to specify the size of the source hard disk for simplifying further copying  
operations.  
10-02. Setup  
Copy Size  
Press ENT and the LCD will display a detailed list of options as shown below  
Copy Size  
100%~1% (*MB)  
Use the Up and Down arrow keys to choose di erent copy sizes. The system will o er their  
corresponding percentages so the user can specify the amount to copy from the source hard disk.  
Press ENT to con rm and save the changes.  
Startup Menu  
This option allows you to set an option other than "Se tup" to be displayed as the rst available  
option on the menu every time you start the system.  
10-03. Setup  
Startup Menu  
Press ENT then use the Up and Down arrow keys to choose other options. By default the rst  
menu option is Copy HDD.  
Startup Menu  
1. Copy HDD  
Auto Compare  
This option automatically compares the source hard disk with the target hard disk after a copy  
operation is completed.  
10-04. Setup  
Auto Compare  
Press ENT to access option. By default it is set to O . Use the Up and Down arrow keys to choose  
On.  
Auto Compare  
O
Button Sound  
This option is used to control the sound of a button when you press it.  
10-05. Setup  
Button Sound  
Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose  
whether button sound is on or o .  
Button Sound  
On  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Device Info  
This option is used to display the details of all hard disks connected to the copy controller.  
10-06. Setup  
Device Info  
Press ENT and the LCD will display each hard disk' information in order as shown below.  
0 Source CH: 0  
Hitachi 232.9GB  
System Info  
This option displays system information.  
10-07. Setup  
System Info  
Fast Copy  
This option displays Fast Copy. Fast Copy only copies data on the source drive  
to the target drives. Currently only supports FAT, FAT32, NTFS, HFS, Ext2 and  
Ext3 partitions.  
10-08. Setup  
Fast Copy  
Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose  
whether fast copy is on or o . (This function currently only e ective in FAT, FAT32, NTFS, HFS,  
Ext2 and Ext3 partitions.)  
Fast Copy  
On  
Auto Start Drive  
This option is used to display to copy automatically once y ou insert HDD on target port.  
10-09. Setup  
Auto Start Drive  
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to  
choose 1-11.  
Auto Start Drive  
O
Auto Start Timer  
This option is used to set the period of time when the duplicator starts copying  
automatically once you insert HDD on target port. Default is set at OFF, use the  
arrows to choose time.  
10-10. Setup  
Auto Start Timer  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to  
choose 5 Sec-50 Sec.  
Auto Start Timer  
O
Tolerance Size  
This option is used to set the tolerance in terms of percentage di erence between  
the source and target capacity. This is to ensure that when the target drive is  
smaller than the source drive, the duplication process will not start.  
10-11. Setup  
Tolerance Size  
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to  
choose 1MB~100MB of source.  
Tolerance Size  
1MB  
BootTime Delay  
This option is used to to set boot delay time.  
10-12. Setup  
BootTime Delay  
Press ENT to enter the following gure. The default is 5 sec. Use the Up and Down arrow keys to  
choose 0~99 sec.  
BootTime Delay  
5 sec  
Quick Compare  
This option is used to set the size of each comparison unit.  
10-13. Setup  
Quick Compare  
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to  
choose 1 Byte/1K/10K/100K/1MB/10MB/100 Mbytes. (In order to improve the accuracy of pure  
data can maintain the default settings.)  
Quick Compare  
O
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Adv Setup  
Adv Setup o ers expert users access to more advanced system settings.  
To access this option, hold down the ESC key for  
two seconds until it appears.  
11. Adv Setup  
Read Error Skip  
This function sets the system to ignore any errors during the copying process. Normally if there is  
an error during copying a warning is displayed on theLCD. By using this function, users can also  
copy a HDD with errors.  
11-01. Adv Setup  
Read Error Skip  
Press ENT to enter the following screen. By default this option is set to OFF. Use the up and down  
buttons to enable or disable this option.  
Read Error Skip  
O
Update Firmware  
This function is used to update the system's rmware. Download the latest version of the rmware  
webpage or view the instructions found later in this manual.  
11-02. Adv Setup  
Update Firmware  
Compare Firmware  
This function is used to compare the current system rmware version with the new version the user  
is upgrading to. This ensures that the downloaded rmware is the latest version. The message  
"Last update F/W" indicates that it is the latest version.  
11-03.Adv Setup  
Compare Firmware  
Searching F/W ...  
Please Wait ...  
Last update F/W  
OK!  
Quick Erase HDD  
This function is used to quickly erase all data on the HDD  
before using this function.  
. Please backup any important data  
11-04.Adv Setup  
Quick Erase HDD  
Press ENT to enter the following screen. Use the Up and Down  
buttons to select the HDD to  
erase.  
Quick Erase HDD  
ALL/Target CH:*  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Press ENT again and the LCD will prompt you to con rm the erase operation.  
All data will be  
lost,Erase? No  
Full Erase HDD  
This function is used to full erase all data on the HDD.Please backup any important data before  
using this function.  
11-05.Adv Setup  
Full Erase HDD  
Press ENT to enter the following screen. Use the Up and Downbuttons to select the HDD to  
erase.  
Quick Erase HDD  
ALL/Target CH:*  
Press ENT again and the LCD will prompt you to con rm the erase operation.  
All data will be  
lost,Erase? No  
H/W Diagnostic  
Press ENT to enter the following screen. This function is used to check that the system is  
operating normally.  
11-06.Adv Setup  
H/W Diagnostic  
Press ENT again to enter the following screen. The LCD will cycle through the test categories as  
they are performed. The LCD display is tested rst, the control panel is tested next (requires  
manual operation), then followed by the system's internal diagnostics, hardware connection test  
then the RAM and SD Flash test. All test results are shown on the LCD. This is a simple way to  
verify that the system is operating normally.  
Press ENT and the system will begin the tests as shown below.  
LCD Test Start  
Button Test ?  
SDRAM Test:  
8192Kbytes OK  
Test IDE 0/1  
OK  
FlashTest: OK  
Test nished  
Once the system diagnostics have been completed the "Test finished" message will appear on the  
LCD.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Load Default  
Press ESC to return to the main menu then use the ENT button to select. This function resets all  
settings to their factory default. This function helps the system recover from errors caused by an  
illegal operation.  
11-07.Adv Setup  
Load Default  
Press ENT to enter the following screen. Use the Up and Down buttons to con rm reset to factory  
defaults.  
Load Default  
Con g? Yes  
If Load Default OK, this will be displayed on the LCD as shown below.  
Load Default  
Ok  
Copy HPA  
If this function is set to "ON", the system will completely copy the data in a source HDD's host  
protected area.  
11-08. Adv Setup  
Copy HPA  
The default is "OFF". Use the  
ENT , Up and Down buttons to change this to "On".  
Burn In  
This function is used to burn test the system reliability.  
11-09. Adv Setup  
Burn In  
Press ENT to enter the following screen.  
Burn In Mode  
Copy & Compare  
Use the Up and Down buttons to choose Compare,Async Copy & Cmp and Async Compare, then  
press ENT to con rm.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Basic Troubleshooting  
LCD  
If the LCD blank after the device is turned on, check that the power cable is properly connected  
and that the power supply is on.  
Error Message  
When the system is running a copy operation or hardwarediagnostics, if the operation is manually  
terminated by pressing ESC an error message will be shown by the LCD. This may lead to an  
illegal operation and cause the device to stop reminding. If this happens, the device must be  
restarted.  
Hard Disk  
If unable to read the hard disk please check that the data and power cables are properly  
connected.  
Keys  
If pressing the keys on the front panel produces no response from the system, the keys may have  
malfunctioned. Please check the control panel to see if the wiring has come loose.  
Firmware Upgrade  
The device can be updated to new versions of rmware through CD/DVD-ROM. If unable to  
update the rmware, check that the rmware was downloaded correctly. Afailed rmware upgrade  
may cause the duplicator to become inoperable. If the system is working normally, do not attempt  
this operation. If the system is already experiencing problems, please contact your distributor for  
repairs.  
Startup/Shutdown  
Do not suddenly turn o the power while the system is performing an operation. After shutting  
down normally, wait a moment (usually around 2 seconds) before starting the system again so it  
can run its self-diagnostics.  
About Copy HPA  
The HPA(Host Protected Area) is a hidden data regionde ned inATA/ATAPI-4. This area is not  
usually accessible to software. The SATAHDD Duplicate Controller supports the copying of data  
from this hidden area.  
Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE)  
1. Place drive in the source slot  
2. Execute "PreScan" function for 1 minute  
3. Press "ESC" key until you see "User Abort" on the LCD screen  
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be  
recognized and be able to initialize again  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Error Messages List  
NO#  
1
Error Messages  
Description  
Applied to  
Source Drive Not Exist!  
No source HDD exist  
during operating  
Copy, Async Copy, Compare,  
Async Compare, PreScan  
Source, Source Size, Copy  
Size, Tolerance Size  
2
3
UserAbort!  
Cancel operating  
Any function and any time  
Device Info  
No Drive Exist  
No HDD exist during  
operating  
4
X Space Not Enough  
Target Drive Space Not  
Enough  
When source capacity is  
small than target  
Copy, Compare  
5
6
X Space Not Enough  
Target Drive Fail!  
When source capacity is  
small than target  
Async Copy, Async Compare  
PreScan Source  
PreScan Fail  
Lose SATAconnection  
during copy or bad sector  
on HDD  
7
Source Drive Read Fail!  
Copy, Async Copy, Compare  
Lose target SATA  
connection on source port  
during copy or bad sector  
on source HDD  
8
9
Target Drive Write Fail!  
Target Drive Read Fail!  
Target Drive Fail  
Lose target SATA  
connection on target port  
during copy  
Copy  
Compare  
Lose target SATA  
connection on target port  
during comparing  
10  
Lose target SATA  
Async Copy, Async Compare  
connection on target port  
during async comparing  
11  
12  
13  
14  
Target Drive Not Exist!  
No HDD exist during  
operating  
Overwrite  
Overwrite  
Overwrite  
Overwrite  
One pass  
One pass failed  
Lose SATAconnection on  
SATA port during Overwrite  
3 pass  
pass 1 failed  
Lose SATAconnection on  
SATA port during Overwrite  
7 pass 5220.22-M  
pass 1 failed  
Lose SATAconnection on  
SATA port during Overwrite  
If you hear the warning signal while the copying function is executing (a beep every 5 seconds),  
the LCD screen will display the problem status; you maypress any button to return to the copy  
progress screen.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Firmware Update Procedure  
(Requires one hard drive containing the rmware le):  
1. Create a 50MB HDD partition with FAT/FAT32 or NTFS les system on any SATA hard drive  
2. Download the rmware and unzip the le to .BIN le format  
3. Copy the .BIN le onto the 50 MB partition of the HDD  
4. Insert this drive to the Source slot of the duplicator. For subsystem, connect the drive to the  
Source SATA port  
5. Select "Firmware Update" function under the "Setup" or "Advanced Setup" menu and press  
ENT to do the update. To access the "Advanced Setup", hold onto the ESC button for 5 seconds.  
The new option will appear  
6. Once completed, it will reboot and show you the new rmware version  
Notes:  
SECURE ERASE - HDD duplicator sends a WIPE  
command to the hard drive. This command lls 00 string to entire HDD  
OVERWRITE - There are three options: One pass, 3 passes and 7 passes 5220.22-M. The duplicator  
writes a string of pattern over the entire disk one time, three times or seven times. (5220.22-M is  
the DoD standard for drive sanitization)  
Please note that some drives may become locked and cannot be initialized after the SECURE ERASE  
or OVERWRITE. Should this happen, use the following procedures to unlock the drive:  
1. Place drive in the source slot  
2. Execute "PreScan" function for 1 minute  
3. Press "ESC" key until you see "User Abort" on the LCD screen  
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be  
recognized and be able to initialize again  
CONTACT US  
Phone:  
Fax:  
408-573-8580  
408-573-8588  
Email:  

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