Addonics Technologies 1_1 HDD DUPLICATOR PRO S HDUSI325AES User Manual

T E C H N O L O G I E S  
Duplicator Panel  
Power Switch  
Source Drive Bay  
Target Drive Bay  
User Guide  
1:1 HDD Duplicator PRO-S  
(HDUSI325AES)  
v3.1.11  
Technical Support  
If you need any assistance to get your unit functioning properly, please have your  
product information ready and contact Addonics Technical Support at:  
Hours: 8:30 am - 6:00 pm PST  
Phone: 408-453-6212  
Basic Instructions  
I. Installing drive into the HDD Duplicator  
Note: Make sure that the capacity of the target hard disk is equal  
or larger than the source hard disk.  
For installing a hard drive on the various enclosures that  
come with the HDD duplicator, refer to the bundled  
enclosure installation guides.  
When using the Diamond Cipher enclosure, it is important  
that the cipher key needs to be inserted on the cipher key  
slot on the enclosure before powering on the HDD  
Duplicator.  
Step 1  
Once the hard drive is installed on the drive enclosure, slide in  
the Source drive into the drive bay. Push down the handle and  
using the key provided, turn the key lock to the Lock position.  
This will secure the drive and turn on the power to the hard drive.  
Step 2  
Slide in the Target drive into the drive bay. Push down the  
handle and using the key provided, turn the key lock to the Lock  
position. This will secure the drive and turn on the power to the  
hard drive.  
II. Connecting the power cable and powering on  
a. Connect the power cord provided from the wall outlet to the  
back of the tower.  
b. A main power switch is located at the back of the tower. Turn  
the switch on. Another auxiliary switch is located on the front  
of the tower.  
c. Push the auxiliary switch button to turn on the HDD  
duplicator.  
III. The Duplicator Panel  
There are four buttons and an LCD on the panel of HDD  
Duplicator.  
1 LCD shows a function or a message.  
2 it is used to scroll up function menus.  
3 it is used to scroll down function menus.  
4 it is used to execute a function.  
5 it is used to cancel a function.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
IV. Duplicating a drive  
When the duplicator powers on, it initializes and goes through the  
steps below  
Copy HDD copies data directly from the source hard disk to the  
target hard disk.  
Press ENT button to begin copy. The system will auto-detect the  
hard disks and show the following info on the LCD.  
The LCD will show the following info during the copying process:  
remaining time, completed percentage. The copy speed, capacity  
and time will vary depending on the source hard disk. Once the  
copying process is complete the LCD will display the following  
results.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Functions  
The copy controller has 8 functions in total, with the ꢀꢁth (Adv Setup) being a hidden system  
function that only appears when the ESC key is pressed for 2 seconds until there is a beep. These  
are shown below.  
1. Copy HDD  
2. Compare HDD  
3. PreScan Source  
4. ReScan BUS  
5. Source Size  
Duplicator Controller  
6. Secure Erase  
7. Overwrite  
8. Setup  
9. USB Mode  
10.Adv Setup  
10-01. Detect HDD Delay  
10-02. Read Error Skip  
10-03. Update Firmware  
10-04. Compare Firmware  
10-05. Quick Erase HDD  
10-06. H/W Diagnostic  
10-07. Load Default  
10-08. Link Option  
8-01. Language  
8-02. Copy Size  
8-03. Startup Menu  
8-04. Auto Compare  
8-05. Copy With Size  
8-06. Button Sound  
8-07. Device Info  
8-08. System Info  
8-09. Fast Copy  
8. Setup  
10.Adv Setup  
10-09. USBAuto-Link  
10-10. Copy HPA  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Copy HDD  
Copy HDD copies data directly from the source hard disk to the target hard disk. Please make  
sure that the capacity of the target hard disk is equal or larger than the source hard disk.  
Choose option 1 from the menu:  
1. Copy HDD  
HDD:1 232.9GB  
Press ENT to begin copy. The system will auto-detect the hard disks and show the following  
copying info on the LCD.  
Copy-36MB/s 0%  
232.9GB 00:00:00  
The LCD will show the following info during the copying process: elapsed time, completed  
percentage. The copy speed, capacity and time will vary  
the copying process is complete the LCD will display the following results.  
depending on the source hard disk. Once  
Copy HDD  
OK: 1 Fail: 0  
Compare  
Compare HDD is used to see if the data on a source hard disk is identical to the target hard disk  
after the Copy HD operation.  
Choose option 2 from the menu:  
2. Compare HDD  
HDD: 1 232.9GB  
Press ENT to begin the comparison. The LCD will display the following info.  
Comp-23MB/s 0%  
232.9GB 00:00:00  
Once the comparison is complete the LCD will display the following info as well as the amount of  
data on the source hard disk.  
Compare OK:1  
Fail: 0 Di : 0  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
PreScan Source  
PreScan HDD is used to check if the source hard disk can be accessed properly.  
It also tests the read speed.  
Choose option 3 from the menu:  
3. PreScan Source  
HDD : 1 232.9GB  
Press ENTto begin scan. The LCD will display the following info  
Scan-90MB/s 1%  
230.6GB 00:00:27  
Once the scan is complete, the LCD will display the corresponding results  
PreScan OK!  
ReScan Bus  
ReScan Bus allows swapping the source or target in and out without having to  
reboot the system.  
Choose option 4 from the menu:  
4. ReScan BUS  
Press ENT to re-scan hardware. The LCD will display the following info.  
Re-Scan BUS NOW?  
Yes  
When the scan is complete the LCD will display the following info.  
Bus re- scan OK!  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
In Process  
Elapsed 01:00  
Overwrite  
Overwrite is used to overwrite the data of the hard disk, it will erase all HDDs connected to the duplicator  
(including Source HDD). There are 3 sub-options: One pass,3 pass and 7 pass.  
Choose option 7 from the menu:  
7. Overwrite  
Press ENT to access option. By default it is One pass Use the Up and Down arrow keys to choose  
other options.  
7-01. Overwrite  
One pass  
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose  
Yes.  
Wipe all data.  
Continue? No  
Press ENT and the LCD will show the following info.  
In Process  
Elapsed 01:00  
Setup  
Setup allows various system settings to be changed. There are 12 sub-options:  
Language, Copy Size, Startup Menu, Auto Compare, Button Sound, Device Info,  
System Info, Fast Copy, Auto Start Drive, Auto Start Timer, Tolerance Size and  
Boot Time Delay.  
Choose option 8 from the menu:  
8. Setup  
Language  
This option is used to select the system's language support. By default this is set to English. Press  
ENT to change the Language settings.  
Language  
English  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Copy Size  
This option is used to specify the size of the source hard disk for simplifying further copying  
operations.  
8-02. Setup  
Copy Size  
Press ENT and the LCD will display a detailed list of options as shown below  
Copy Size  
100%~1% (*MB)  
Use the Up and Down arrow keys to choose di erent copy sizes. The system will o er their  
corresponding percentages so the user can specify the amount to copy from the source hard disk.  
Press ENT to con rm and save the changes.  
Startup Menu  
This option allows you to set an option other than "Se tup" to be displayed as the rst available  
option on the menu every time you start the system.  
8-03. Setup  
Startup Menu  
Press ENT then use the Up and Down arrow keys to choose other options. By default the rst  
menu option is Copy HDD.  
Startup Menu  
1. Copy HDD  
Auto Compare  
This option automatically compares the source hard disk with the target hard disk after a copy  
operation is completed.  
8-04. Setup  
Auto Compare  
Press ENT to access option. By default it is set to O . Use the Up and Down arrow keys to choose  
On.  
Auto Compare  
O
Copy With Size  
This option is used to set the source hard disk with the target hard disk the same capacity after a  
copy operation.  
8-05. Setup  
Copy With Size  
Press ENT to enter the following gure. The default is O . Use the Up and Down arrow keys to  
choose On.  
Copy with Size  
O
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Button Sound  
This option is used to control the sound of a button when you press it.  
8-06. Setup  
Button Sound  
Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose  
whether button sound is on or o .  
Button Sound  
On  
Device Info  
This option is used to display the details of all hard disks connected to the copy controller.  
8-07. Setup  
Device Info  
Press ENT and the LCD will display each hard disk' information in order as shown below.  
0 Source CH: 0  
Hitachi 232.9GB  
System Info  
This option displays system information.  
8-08. Setup  
System Info  
Fast Copy  
This option displays Fast Copy. Fast Copy only copies data on the source drive  
to the target drives. Currently only supports FAT, FAT32, NTFS, HFS, Ext2 and  
Ext3 partitions.  
8-09. Setup  
Fast Copy  
Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose  
whether fast copy is on or o . (This function currently only e ective in FAT, FAT32, NTFS, HFS,  
Ext2 and Ext3 partitions.)  
Fast Copy  
On  
USB Mode  
Not Available  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Adv Setup  
Adv Setup o ers expert users access to more advanced system settings.  
To access this option, hold down the ESC key for  
two seconds until it appears.  
10.Adv Setup  
Detect HDD Delay  
This function is used to set the time interval between the system's re-scans of all connected HDD  
devices.  
Press ENT and the LCD will show the following info.  
10-01.Adv Setup  
Detect HDD Delay  
Press ENT then use the Up and Down buttons to choose di erent time settings (1~60 sec)  
Detect HDD Delay  
1Sec  
Read Error Skip  
This function sets the system to ignore any errors during the copying process. Normally if there is  
an error during copying a warning is displayed on theLCD. By using this function, users can also  
copy a HDD with errors.  
10-02.Adv Setup  
Read Error Skip  
Press ENT to enter the following screen. By default this option is set to OFF. Use the up and down  
buttons to enable or disable this option.  
Read Error Skip  
O
Update Firmware  
This function is used to update the system's rmware. Download the latest version of the rmware  
webpage or view the instructions found later in this manual.  
10-03.Adv Setup  
Update Firmware  
Compare Firmware  
This function is used to compare the current system rmware version with the new version the user  
is upgrading to. This ensures that the downloaded rmware is the latest version. The message  
"Last update F/W" indicates that it is the latest version.  
11-04.Adv Setup  
Compare Firmware  
Searching F/W ...  
Please Wait ...  
Last update F/W  
OK!  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Press ENT again and the LCD will prompt you to con rm the erase operation.  
All data will be  
lost,Erase? No  
Quick Erase HDD  
This function is used to quickly erase all data on the HDD. Please backup any important data  
before using this function.  
10-05.Adv Setup  
Quick Erase HDD  
Press ENT to enter the following screen. Use the Up and Down buttons to select the HDD to  
erase.  
Quick Erase HDD  
ALL/Target CH:*  
H/W Diagnostic  
Press ENT to enter the following screen. This function is used to check that the system is  
operating normally.  
11-06.Adv Setup  
H/W Diagnostic  
Press ENT again to enter the following screen. The LCD will cycle through the test categories as  
they are performed. The LCD display is tested rst, the control panel is tested next (requires  
manual operation), then followed by the system's internal diagnostics, hardware connection test  
then the RAM and SD Flash test. All test results are shown on the LCD. This is a simple way to  
verify that the system is operating normally.  
Press ENT and the system will begin the tests as shown below.  
LCD Test Start  
Button Test ?  
SDRAM Test:  
8192Kbytes OK  
Test IDE 0/1  
OK  
FlashTest: OK  
Test nished  
Once the system diagnostics have been completed the "Test finished" message will appear on the  
LCD.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Source Size  
Source Size is used to show the capacity of the source.  
Choose option 5 from the menu:  
5. Source Size  
Press ENT and the LCD will show the following info.  
HDD:Hitachi  
Size:232.9GB  
Then press ENT and the LCD will show the data's size info.  
HDD:Hitachi  
Data:200.9GB  
Secure Erase  
Secure Erase is used to wipe the data of the hard disk, it will erase all of HDD of duplicator  
(included Source HDD).  
Choose option 6 from the menu:  
6. Secure Erase  
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose  
Yes.  
Wipe all data.  
Continue? No  
Press ENT and the LCD will show the following info.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Load Default  
Press ESC to return to the main menu then use the ENT button to select. This function resets all  
settings to their factory default. This function helps the system recover from errors caused by an  
illegal operation.  
10-07.Adv Setup  
Load Default  
Press ENT to enter the following screen. Use the Up and Down bu  
defaults.  
Load Default  
If Load Default OK, this will be displayed on the LCD as shown below.  
Load Default  
Ok  
Link Option  
NOT AVAILABLE  
USB Auto-Link  
NOT AVAILABLE  
Copy HPA  
If this function is set to "ON", the system will completely copy the data in a source HDD's host  
protected area.  
10-10. Adv Setup  
Copy HPA  
The default is "OFF". Use the  
ENT , Up and Down buttons to change this to "On".  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Basic Troubleshooting  
LCD  
If the LCD blank after the device is turned on, check that the power cable is properly connected  
and that the power supply is on.  
Error Message  
When the system is running a copy operation or hardwarediagnostics, if the operation is manually  
terminated by pressing ESC an error message will be shown by the LCD. This may lead to an  
illegal operation and cause the device to stop reminding. If this happens, the device must be  
restarted.  
Hard Disk  
If unable to read the hard disk please check that the data and power cables are properly  
connected.  
Keys  
If pressing the keys on the front panel produces no response from the system, the keys may have  
malfunctioned. Please check the control panel to see if the wiring has come loose.  
Firmware Upgrade  
may cause the duplicator to become inoperable. If the system is working normally, do not attempt  
this operation. If the system is already experiencing problems, please contact your distributor for  
repairs.  
Startup/Shutdown  
down normally, wait a moment (usually around 2 seconds) before starting the system again so it  
can run its self-diagnostics.  
About Copy HPA  
usually accessible to software. The SATAHDD Duplicate Controller supports the copying of data  
from this hidden area.  
Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE)  
1. Place drive in the source slot  
2. Execute "PreScan" function for 1 minute  
3. Press "ESC" key until you see "User Abort" on the LCD screen  
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be  
recognized and be able to initialize again  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Error Messages List  
NO#  
1
Error Messages  
Description  
Applied to  
Source Drive Not Exist!  
No source HDD exist  
during operating  
Copy,Async Copy, Compare,  
Async Compare, PreScan  
Source, Source Size, Copy  
Size, Tolerance Size  
2
3
UserAbort!  
Cancel operating  
Any function and any time  
Device Info  
No Drive Exist  
No HDD exist during  
operating  
4
X Space Not Enough  
Target Drive Space Not  
Enough  
When source capacity is  
small than target  
Copy, Compare  
5
6
X Space Not Enough  
Target Drive Fail!  
When source capacity is  
small than target  
Async Copy, Async Compare  
PreScan Source  
PreScan Fail  
Lose SATAconnection  
during copy or bad sector  
on HDD  
7
Source Drive Read Fail!  
Copy,Async Copy, Compare  
Lose target SATA  
connection on source port  
during copy or bad sector  
on source HDD  
8
9
Target Drive Write Fail!  
Target Drive Read Fail!  
Target Drive Fail  
Lose target SATA  
connection on target port  
during copy  
Copy  
Compare  
Lose target SATA  
connection on target port  
during comparing  
10  
Lose target SATA  
Async Copy, Async Compare  
connection on target port  
during async comparing  
11  
12  
13  
14  
Target Drive Not Exist!  
No HDD exist during  
operating  
Overwrite  
Overwrite  
Overwrite  
Overwrite  
One pass  
One pass failed  
Lose SATAconnection on  
SATAport during Overwrite  
3 pass  
pass 1 failed  
Lose SATAconnection on  
SATAport during Overwrite  
7 pass 5220.22-M  
pass 1 failed  
Lose SATAconnection on  
SATAport during Overwrite  
If you hear the warning signal while the copying function is executing (a beep every 5 seconds),  
the LCD screen will display the problem status; you maypress any button to return to the copy  
progress screen.  
Technical Support (M-F 8:30am - 6:00pm PST)  
Phone: 408-453-6212  
Firmware Update Procedure  
(Requires one hard drive containing the rmware le):  
1. Create a 50MB HDD partition with FAT/FAT32 or NTFS les system on any SATA hard drive  
2. Download the rmware and unzip the le to .BIN le format  
3. Copy the .BIN le onto the 50 MB partition of the HDD  
4. Insert this drive to the Source slot of the duplicator. For subsystem, connect the drive to the  
Source SATA port  
5. Select "Firmware Update" function under the "Setup" or "Advanced Setup" menu and press  
ENT to do the update. To access the "Advanced Setup", hold onto the ESC button for 5 seconds.  
The new option will appear  
6. Once completed, it will reboot and show you the new rmware versioQ  
1RWHV  
SECURE ERASE - HDD duplicator sends a WIPE  
command to the hard drive. This command lls 00 string to entire HDD  
OVERWRITE - There are three options: One pass, 3 passes and 7 passes 5220.22-M. The duplicator  
writes a string of pattern over the entire disk one time, three times or seven times. (5220.22-M is  
the DoD standard for drive sanitization)  
Please note that some drives may become locked and cannot be initialized after the SECURE ERASE  
or OVERWRITE. Should this happen, use the following procedures to unlock the drive:  
1. Place drive in the source slot  
2. Execute "PreScan" function for 1 minute  
3. Press "ESC" key until you see "User Abort" on the LCD screen  
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be  
recognized and be able to initialize again  
CONTACT US  
Phone:  
Fax:  
408-573-8580  
408-573-8588  
Email:  

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