TravelMate 520
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
PART NO.: 49.41H02.001
DOC. NO.: SG336-0005A
PRINTED IN TAIWAN
Conventions
The following conventions are used in this manual:
Screen messages
Denotes actual messages that appear
on screen.
NOTE
Gives bits and pieces of additional
information related to the current
topic.
WARNING
CAUTION
Alerts you to any damage that might
result from doing or not doing specific
actions.
Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
III
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
IV
Chapter 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Touchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
BIOS Flash Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Disassembling the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Disassembling the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 4
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Index of Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Chapter 5
Jumper and Connector Locations
83
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Chapter 6
Appendix A
Appendix B
Appendix C
Index
Online Support Information
103
105
V
Table of Contents
VI
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
®
®
Mobile Pentium III processor with 256KB L2 cache, Mobile Pentium III processor with 256KB
®
™
level 2 cache featuring Intel SpeedStep technology with 256KB level 2 cache or Mobile
®
Celeron processor with 128KB level 2 cache
64-bit memory bus
Built-in floppy disk drive
Lithium-Ion battery pack
Power management system with ACPI (Advanced Configuration Power Interface)
Multimedia
16-bit high fidelity PCI stereo audio with 3D sound and wavetable synthesizer
Built-in dual speakers with microphone
High-speed CD-ROM, DVD-ROM or CD-RW drive
USB video capture kit option
Connectivity
High-speed fax/data modem port
Fast infrared wireless communication
USB (Universal Serial Bus) port
Ethernet/Fast Ethernet port
Human-centric Design and Ergonomics
All-in-one design (CD-ROM, floppy disk drive, hard disk drive)
Sleek, smooth and stylish design
Full-sized keyboard
Ergonomically-centered touchpad pointing device
Expansion
CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III) with ZV (Zoomed Video)
port support (lower slot)
Upgradeable memory and hard disk
Port replicator option for one-step connect/disconnect from peripherals
Chapter 1
1
Display
The large graphics display offers excellent viewing, display quality and desktop performance graphics. The
computer supports a Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 24-bit true-color at
800x600 Super Video Graphic Array (SVGA) or 1024x768 eXtended Graphics Array (XGA) resolution.
Video performance
2X AGP video graphic accelerator with 8 MB of video memory boost video performance.
Simultaneous display
The computer’s large display and multimedia capabilities are great for giving presentations. If you prefer, you
can also connect an external monitor when giving presentations. This computer supports simultaneous LCD
and CRT display. Simultaneous display allows you to control the presentation from your computer and at the
same time face your audience. You can also connect other output display devices such as LCD projection
panels for large-audience presentations.
Dual Display
The computer’s unique graphics chip takes advantage of Windows 98 multi-display capability, allowing you to
extend your desktop to an external display device, such as an external monitor projector. With this feature
enabled, you can move program windows to/from the computer LCD and the external monitor.
The power management system incorporates an "automatic LCD dim" feature that automatically dims the LCD
when the computer is powered by a battery pack to conserve battery power. See “Power Management” on
page 26 for more information on power management features.
Opening and closing the display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable
viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to
conserve power when you close the display cover, and turns it back on when you open the display cover.
NOTE:
If an external monitor is connected, the computer turns off the display (but does not enter standby
mode) when you close the display cover.
To close the display cover, fold it down gently until the display cover latch clicks into place.
To avoid damaging the display, do not slam it when you close it. Also, do not place any object on top of the
computer when the display is closed.
2
Chapter 1
Board Layout
Top View
1. DC-in Port
16. Diskette Drive Connector
17. PCMCIA (PC card) Controller (OZ6933)
18. Switch
2. PS/2 Keyboard and Mouse Port
3. Serial Port
4. Parallel Port
19. BIOS ROM
5. Expansion Port
20. HDD Connector
6. USB Port 2
21. Golden Finger for Debug
22. Touchpad Cable Connector
23. Digital Finger Print Sensor Connector(Not Used)
24. Keyboard Cable Connector
25. RTC Battery
7. USB Port 1
8. External Display Port
9. Modem Port
10. LAN Port
11. LED & Inverter Connector
12. Fan Connector
26. CD-ROM Connector
27. LCD Connector
13. CPU Socket
28. TV BD Connector(Not Used)
29. Launch Key Connector
14. VGA Controller (ATI Rage Mobility-M1)
15. PCMCIA Socket Connector
4
Chapter 1
Bottom View
1. North Bridge (ALi M1621)
2. Power Push Switch
3. Audio Connector
7. Battery Connector
8. South Bridge (ALi M1535)
9. LAN Controller(Intel GD82559)
10. Modem Card Cable Connector
11. Modem Card Cable Connector
4. DIMM 1 Socket
5. DIMM 2 Socket (Reverse)
6. Modem Connector
Chapter 1
5
Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.
Front Panel
#
Item
Description
1
Display screen
Touchpad
Also called LCD (Liquid Crystal Display), displays computer
output.
2
Touch-sensitive pointing device which functions like a
computer mouse.
3
4
Floppy drive
Internal diskette drive, accepts 3.5-inch floppy diskette.
Click button (left, center and right)
The left and right buttons function like the left and right
mouse buttons, the center button serves as a scroll up/
down button.
5
Palmrest
Comfortable support area for your hands when you use the
computer.
6
7
Keyboard
Inputs data into your computer.
Status indicator
LEDs (Light Emitting Diodes) that turn on and off to show
the status of the computer and its functions and
components.
6
Chapter 1
Left Panel
#
Icon
Item/ Port
Security keylock
Connects to...
1
Kensington-compatible key-based computer
security lock.
2
PCMCIA (PC card) Port
Two Type I/II or one Type III 16-bit PC card or 32-
bit CardBus PC Card.
3
4
5
Eject button
Power switch
Infrared port
Eject PC cards from the card slots.
Turns on the computer power.
Interfaces with Infrared devices (e.g., infrared
printer, IR-aware computers).
6
7
8
Speaker/ headphone-out jack
Audio line-out devices (e.g., speakers,
headphones)
Line-in jack
Accepts audio line-in devices (e.g., audio CD
player, stereo walkman).
Microphone-in jack
Accepts a mono-stereo condenser microphone.
9
Volume control
Controls the volume of the speakers.
10
Video capture kit slot
Accepts the video capture kit option on the left
side of the computer.
Chapter 1
7
Right Panel
#
Icon
Item/ Port
Video capture kit slot
Connects to...
1
Accepts the video capture kit option on the
right side of the computer.
2
3
4
5
6
Battery bay
Houses the computer’s battery pack.
CD-ROM/DVD-ROM/CD-RW Drive
LED indicator
Houses removable media drive modules.
Lights up when the AcerMedia drive is active.
Ejects the compact disc from the drive.
Eject button
Emergency eject slot
Ejects the compact discs when the computer
is turned off.
7
DC-in port
AC adapter and power outlet.
Rear Panel
#
Icon
Item/ Port
Connects to...
1
PS/2 keyboard and mouse port
PS/2 compatible device (e.g., PS/2 keyboard/
mouse/keypad)
2
3
Serial port
Serial device (e.g., serial mouse)
Parallel device (e.g., parallel printer)
Parallel port
8
Chapter 1
#
Icon
Item/ Port
Expansion port
Connects to...
EasyPort port replicator
4
5
6
USB ports
Universal Serial Bus devices (e.g., USB
mouse, USB camera)
External display port
Display device (e.g., external monitor, LCD
projector) and displays up to 64K colors at
1280x1024 resolution).
7
8
Modem port
LAN port
Phone line
Ethernet 10/100 based network
Bottom Panel
#
Item
Description
1
2
3
Memory compartment
Houses the computer’s main memory.
Hard disk anti-shock protection
Personal identification slot
Protects your hard disk against shocks.
Insert a business card or similar-sized identification card to
personalize your computer.
4
5
6
7
8
AcerMedia bay release latch
AcerMedia bay
Unlatches the AcerMedia drive for removal or swapping.
Houses an AcerMedia drive module.
Battery bay
Houses the computer’s battery pack.
Battery release latch
Hard disk bay
Unlatches the battery to remove the battery pack.
Houses the computer’s hard disk (secured by a screw).
Chapter 1
9
Indicators
The computer has six easy-to-read status icons below the display screen.
The Power and Sleep status icons are visible even when you close the display cover so you can see the status
of the computer while the cover is closed.
#
Icon
Function
Description
1
Power
Sleep
Lights when the computer is on.
2
3
Lights when the computer enters Sleep Mode.
Media Activity
Battery Charge
Caps Lock
Lights when the floppy disk drive, hard disk drive
or AcerMedia drive is active.
4
5
Lights when the battery is being charged.
Lights when Caps Lock is activated.
6
Num Lock
Lights when Num Lock is activated.
10
Chapter 1
Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.
Lock key
Description
Caps Lock
When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock (Fn-F11)
When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution would
be to connect an external keypad.
Scroll Lock (Fn-F12)
When Scroll Lock is on, the screen moves one line up or down when you press the
up or down arrow keys respectively. Scroll Lock does not work with some
applications.
Embedded numeric keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired access
Num lock on
Num lock off
Number keys on embedded
keypad
Type numbers in a normal manner.
Cursor-control keys on embedded Hold Shift while using cursor-control keys.
keypad
Hold Fn while using cursor-control
keys.
Main keyboard keys
Hold Fn while typing letters on embedded
keypad.
Type the letters in a normal manner.
Chapter 1
11
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically
shifts from the internal keyboard to the external keyboard or keypad.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Keys
Windows logo key
Description
Start button. Combinations with this key perform shortcut functions. Below
are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
Shift +
+ M (Undoes Minimize All)
+ R (Displays the Run... dialog box)
Application key
Opens a context menu (same as a right-click).
Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot key
Icon
Function
Hot Key Help
Description
Displays help on hot keys.
Fn-F1
Fn-F2
Setup
Accesses the computer’s configuration utility.
12
Chapter 1
Hot key
Icon
Function
Description
Fn-F3
Fn-F4
Power Management Scheme
Toggle
Switches the power management scheme
used by the computer (function available if
supported by operating system)
Sleep
Puts the computer in Sleep mode.
Fn-F5
Fn-F6
Fn-F7
Display Toggle
Screen Blank
Switches display output between the display
screen, external monitor (if connected) and
both the display screen and external monitor.
Turns the display screen backlight off to save
power. Press any key to return.
Touchpad Toggle
Turns the internal touchpad on and off.
Turns the speakers on and off.
Fn-F8
Speaker Toggle
Brightness Down
Decreases the screen brightness.
Increases the screen brightness.
Fn-
←
Brightness Up
Fn-
→
Contrast Up
Contrast Down
Euro
Not applicable, because the contrast level of
TFT display is already optimized.
Fn-
↑
Not applicable, because the contrast level of
TFT display is already optimized.
Fn-
↓
Alt Gr-Euro
Types the euro symbol.
The euro symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with
a European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users:
The keyboard layout is set when you first set up Windows. For the Euro
symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type:
1.
2.
3.
4.
Start, Settings, Control Panel
.
Click on
Keyboard
Double-click on
.
Language tab
Click on the
.
Verify that the keyboard layout used for "English (United States)" is set to United States-International.
Properties
; then select
United States-International
OK
and click on .
If not, select and click on
Chapter 1
13
5. Click on OK.
To type the Euro symbol:
1. Locate the Euro symbol on your keyboard.
2. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to http://www.microsoft.com/
typography/faq/faq12.htm for more information.
Launch Keys
Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are
designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the internet browser and key
2 is used to launch the e-mail application. Keys 3 and 4 starts the Launch Manager application. All four keys
can be set by the user. To set the launch keys, run the Acer Launch Manager.
14
Chapter 1
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means
that the cursor responds as you move your finger on the surface of the touchpad. The central location on the
palmrest provides optimum comfort and support.
NOTE:
Fn-F7
to disable the touchpad. If you are
When using an external USB or serial mouse, you can press
using an external PS/2 mouse, the touchpad is automatically disabled.
Touchpad basics
The following items teach you how to use the touchpad:
1.
2.
Move your finger across the touchpad to move the cursor.
Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad produces similar results.
3.
Use the center (2) buttons (top and bottom) to scroll up or down a page. This button mimics your cursor
pressing on the right scroll bar of Windows applications.
Chapter 1
15
Function
Execute
Left Button
Right Button
Center Button
Tap
Click twice quickly
Tap twice (at the same
speed as double-
clicking a mouse
button)
Select
Drag
Click once
Tap once
Click and hold, then
use finger to drag the
cursor on the
Tap twice (at the same
speed as double-
clicking a mouse
touchpad
button) then hold
finger to the touchpad
on the second tap and
drag the cursor
Access context
menu
Click once
Scroll
Click and hold the up/
down buttons
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean.
The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping harder will not increase the touchpad’s responsiveness.
16
Chapter 1
Hardware Specifications and Configurations
Main board Major Chips
Item
System core logic
Controller
ALi M1621/M1535
ALi M1535
Super I/O controller
Audio controller
Video controller
IDE controller
ALi M1535 + Cirrus Logic CS4299
ATI Rage Mobility-M1
ALi M1535
Keyboard controller
RTC
M38867
BQ3285LF
PCMCIA Controller
O2 OZ6933
Processor
Item
Specification
CPU type
Intel Mobile Pentium III/Celeron 500/500+ MHz with 256KB/128KB on-die
cache
CPU package
uPGA2 package
1.6V / 1.35V
1.5V
CPU core voltage
CPU I/O voltage
BIOS
Item
Specification
BIOS vendor
Acer
BIOS version
BIOS ROM type
BIOS ROM size
BIOS package
V3.0
Flash ROM
512KB
32-pin TSOP
Supported protocols
ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE
1284 1.7 & 1.9, IrDA, PCI 2.1, PnP 1.0a, PS/2 keyboard and mouse, USB,
VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft
Simple Boot Flag
BIOS password control
Set by switch, see SW1 settings
Second Level Cache
Item
Cache controller
Specification
Built-in ALi M1621
Cache size
128KB/256KB
1st level cache control
2nd level cache control
Cache scheme control
Always Enabled
Always Enabled
Fixed-in write back
System Memory
Item
Memory controller
Specification
ALi M1621
0 MB
Onboard memory size
Chapter 1
17
System Memory
Item
Specification
DIMM socket number
2 sockets
Supports memory size per socket
Supports maximum memory size
Supports DIMM type
32/64/128/256 MB
512 MB (256MB x 2)
SDRAM
Supports DIMM speed
100 MHz
Supports DIMM voltage
3.3 V
Supports DIMM package
Memory module combinations
144 pin so-DIMM
You can install memory modules in any combinations as long as they match
the above specifications.
Memory Combinations
Slot 1
32 MB
Slot 2
Total Memory
32 MB
0 MB
64 MB
64 MB
64 MB
0 MB
64 MB
32 MB
64 MB
64 MB
128 MB
0 MB
64 MB
64 MB
96 MB
32 MB
96 MB
64 MB
128 MB
128 MB
128 MB
160 MB
160 MB
192 MB
192 MB
256 MB
256 MB
256 MB
288 MB
288 MB
320 MB
320 MB
384 MB
384 MB
512 MB
0 MB
128 MB
32 MB
128 MB
32 MB
128 MB
64 MB
128 MB
0 MB
128 MB
64 MB
128 MB
128 MB
256 MB
0 MB
256 MB
32 MB
256 MB
64 MB
256 MB
128 MB
256 MB
256 MB
256 MB
32 MB
256 MB
64 MB
256 MB
128 MB
256 MB
Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
LAN & Modem Interface
Item
Specification
Chipset
M1535/GD 82559
14.4K
Fax modem data baud rate (bps)
Data modem data baud rate (bps)
Supports modem protocol
56K
ITU-T V.90, V.34, TIA/EIA 602
IEEE 802.3
Supports LAN protocol
Modem/LAN connector type
RJ11/RJ45
18
Chapter 1
LAN & Modem Interface
Item
Specification
Specification
Modem/LAN connector location
Rear Side
Floppy Disk Drive Interface
Item
Vendor & model name
Floppy Disk Specifications
Media recognition
Sectors/track
Mitsumi D353F3X
2DD(720KB)
2HD(1.2MB, 3-mode)
2HD(1.44MB)
9
15
18
Tracks
80
80
80
Data transfer rate (Kbit/s)
Rotational speed (RPM)
Read/write heads
Encoding method
Power Requirement
Input Voltage (V)
1MB
300
1.6MB
360
2MB
300
2
MFM/FM
+5V +/- 10%
Hard Disk Drive Interface
Item
Specification
Vendor & Model Name
Capacity (GB)
IBM DARA-209000
IBM DARA-212000
12
Hitachi DK23AA-12
9
12
Bytes per sector
Logical heads
512
16
63
512
16
512
16
Logical sectors
Drive Format
63
63
Logical cylinders
16383
3
16383
4
16383
4
Physical read/write
heads
Disks
2
2
2
Spindle speed (RPM)
4200
4200
4200
Performance Specifications
Buffer size (KB)
Interface
418
418
512
IDE (ATA-4)
85.5-161.6
IDE (ATA-4)
85.5-161.6
IDE (ATA-5)
12.4-20.6
Data transfer rate (disk
buffer, MB/s)
Data transfer rate (host
buffer, MB/s)
16.6 (PIO Mode-4)
16.6 (PIO Mode-4)
16.6 (PIO Mode-4/Multiword
DMA Mode-2)
66.6 (Ultra DMA Mode-4)
66.6 (Ultra DMA Mode-4)
66.6 (Ultra DMA Mode-4)
DC Power Requirements
Voltage tolerance
5+/-5%
5+/-5%
5+/-5%
Chapter 1
19
CD-ROM Interface
Item
Vendor & Model Name
Performance Specification
Transfer rate
Specification
TEAC CD-224E-B26
MKE CR-176-B/D 24X
CAV Mode:
Burst:
33.3 Mbytes/sec
Sustained:
1545~3600 kBytes/sec
775~1800 blocks/sec
Mode 1:
1550~3600 kBytes/sec
Mode 2:
1768~4106kBytes/sec
Access time (typ.)
Random: 100 ms
115 ms
Full Stroke: 200 ms
Rotation speed
Data Buffer Capacity
Interface
5000 rpm
5136 rpm
128 KB
128 KB
IDE
IDE
Applicable disc format
CD-Audio, CD-ROM ( mode 1 and
CD-ROM (mode 1 and mode 2), CD-
Mode 2 ), CD-ROM XA ( mode 2, form ROM XA (mode 1, form 1 and form2),
1 and form 2 ), CD-I ( mode 2, form 1
and form 2 ), CD-I Ready, CD-I Bridge,
Photo CD, CD-WO, Video CD,
Enhanced Music CD (CD Plus), CD-
RW
Photo CD, Enhanced CD, CD-RW
Loading mechanism
Power Requirement
Input Voltage
Drawer with soft eject and emergency eject hole
5V+/-5%
5V+/-5%
DVD-ROM Interface
Item
Vendor & model name
Performance Specification
Transfer rate (KB/s)
Specification
MKE SR-8174-BXX
With CD Diskette
Average Sustained:
With DVD Diskette
DVD-5:
CAV mode
775~1800 blocks/sec Normal Speed (1X)
(10.3X to 24X) 1550~3600 kBytes/
sec (Mode 1)
11.08 Mbits/sec
CAV mode
27.51~66.48 Mbits/sec
DVD-9:
1768~4106 kBytes/
sec (Mode 2)
Normal Speed (1X)
11.08 Mbits/sec
CAV mode
TBD~TBD Mbits/sec
Access time (typ.)
Random (*1)
Random (*3)
170 msec typical
270 msec average max
CAV mode 120 msec typical
180 msec average max
Full Stroke (*4)
Full Stroke (*2)
320 msec typical
480 msec average max
CAV mode 210 msec typical
270 msec average max
Data Buffer Capacity
Interface
512 kBytes
IDE
Applicable disc format
DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G)
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1
and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge,
CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
20
Chapter 1
DVD-ROM Interface
Item
Loading mechanism
Power Requirement
Input Voltage
Specification
Soft eject (with emergency eject hole)
5V
Note: (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than
2000 times including latency and layered error correction time.
(*2) From 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block including latency and layered error correction time.
(*3) Disc: MNSU-005
(*4) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data recorded
area (LBA:23197F), more than 2000 times including latency and layered error correction time.
(*5) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F) including latency and
layered error correction time.
(*6) Disc: MKE-D551
Audio Interface
Item
Specification
Audio controller
Cirrus Logic CS4299
Built-in
Audio onboard or optional
Mono or Stereo
Stereo
Resolution
20 bit stereo Digital to Analog converter
18 bit stereo Analog to Digital converter
Compatibility
Microsoft PC98/PC99, AC97 2.1
Line-in, CD, Video, AUX
8/16 bit, mono/stereo
44.1 KHz
Mixed sound source
Voice channel
Sampling rate
Internal microphone
Internal speaker / Quantity
Supports PnP DMA channel
Yes
Yes/ 2 pieces
DMA channel 0
DMA channel 1
Supports PnP IRQ
IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11
Video Interface
Item
Vendor & model name
Chip voltage
Specification
ATI Rage Mobility-M1
Core/2.5V
Memory/3.3V
Supports ZV (Zoomed Video) port
Graph interface
Yes
2X AGP (Accelerated Graphics Port) bus
1024x768 (24 bit colors)
1024x768 (24 bit colors)
Maximum resolution (LCD)
Maximum resolution (CRT)
Video Memory
Item
Fixed or upgradeable
Video memory size
Specification
Fixed, built-in video controller
8.0 MB
Chapter 1
21
Video Resolutions Mode
Resolution
Refresh Rate
LCD/CRT Simultaneous
CRT Only
640x480x256
640x480x64K
640x480x16M
800x600x256
800X600X64K
1024x768x256
85
60
60
60
60
60
60
85
85
85
85
60, 75
Parallel Port
Item
Parallel port controller
Number of parallel port
Location
Specification
ALi M1535
1
Rear side
Connector type
25-pin D-type connector, in female type
Enable/Disable by BIOS Setup
Yes (set by BIOS Setup)
Parallel port function control
Supports ECP/EPP
Optional ECP DMA channel
(in BIOS Setup)
DMA channel 1 and 3
Optional parallel port I/O address
(in BIOS Setup)
3BCh, 378h, 278h
IRQ5, IRQ7
Optional parallel port IRQ
(in BIOS Setup)
Serial Port
Item
Serial port controller
Number of serial port
Supports 16550 UART
Connector type
Specification
ALi M1535
1
Yes
9-pin D-type connector, in male type
Rear side
Location
Serial port function control
Optional serial port (in BIOS Setup)
Enable/Disable by BIOS Setup
3F8h, 3E8h, 2E8h
IRQ4, IRQ11
Optional serial port IRQ (in BIOS
Setup)
USB Port
Item
USB Compliancy Level
HCI
Specification
1.0
OHCI 1.0a
2
Number of USB port
Location
Rear side
22
Chapter 1
IrDA Port
Item
Specification
IrDA FIR port controller
Number of IrDA FIR port
Location
ALi M1535
1
Left side
IrDA FIR port function control
Enable/disable by BIOS Setup
2F8h, 3F8h, 3E8h, 2E8h
Optional IrDA FIR port
(in BIOS Setup)
Optional IrDA FIR port IRQ
(in BIOS Setup)
IRQ3, IRQ4
Optional IrDA FIR port DRQ
(in BIOS Setup)
DMA0, DMA1, DMA3
PCMCIA Port
Item
PCMCIA controller
Specification
O2 OZ6933
Type III/II/I
Supports card type
Number of slots
One type III or two type II/I
Left side
Access location
Supports ZV (Zoomed Video) port
Supports 32 bit CardBus
Yes
Yes (IRQ9)
Keyboard
Item
Keyboard controller
Specification
Mitsubishi M38867
JME K9811
84/85/88-key
Yes
Keyboard vendor & model name
Total number of keypads
Windows 95 keys
Internal & external keyboard work
simultaneously
Yes
Battery
Item
Vendor & model name
Battery Type
Specification
Sanyo BTP-34A1
Li-Ion
3600 mAH
3.7V
Pack capacity
Cell voltage
Number of battery cell
Package configuration
Package voltage
8
4S2P
14.8V
DC-DC/Charger Converter
Item
Vendor & Model Name
Input Voltage
Specification
Acer
AC Adapter or Battery: 10V - 26V
Chapter 1
23
DC-DC/Charger Converter
Item
DC-DC Converter Output
Output Rating
Specification
5V
3.3V
12V
5V SB
0~0.02
Current (w/load, A)
Charger Output
0~4.5
0~3.5
0~0.12
Normal charge (charge while system 2.5A
is not operative)
Background charge (charge even
system is still operative)
1A
Battery-low 2 level (V)
Battery-low 3 level (V)
Protection
13.5V
None
Charger protection
DC/DC converter protection
Over Current Protection
OCP (Over Current Protection, A)
OVP (Over Voltage Protection, V)
UVP (Under Voltage Protection, V)
DC-AC LCD Inverter
Item
Vendor & model name
Input voltage (V)
Specification
Ambit
8 ~ 21V
1A (max.)
1400Vrms
Input current (mA)
Output voltage
(Vrms, no load)
Output voltage
frequency (kHz)
40 ~ 70KHz
Output Current/Lamp
5.5 mA ~ 6.5mA
NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user,
and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while
the system unit is turned on.
NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace
a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID
information.
LCD
Item
Specification
14.1” ADT
Vendor & model name
12.1” Hitachi
13.3” ADT
14.1” IBM
TX31D35VC1CAA L133X2-3
L141X1-1
ITXG76C
Mechanical Specifications
LCD display area (diagonal, inch)
Display technology
Resolution
12.1
13.3
14.1
14.1
TFT
TFT
TFT
TFT
SVGA (800x600)
16M
XGA (1024x768)
262K
XGA (1024x768)
262K
XGA (1024x768)
16M
Support colors
Optical Specification
Brightness control
Keyboard hot key
None
keyboard hotkey
None
Keyboard hotkey
None
Keyboard hot key
None
Contrast control
Electrical Specification
Supply voltage for LCD display (V) 3.3 (typ.)
3.3 (typ.)
3.3 (typ.)
3.3 (typ.)
24
Chapter 1
LCD
Item
Specification
670 (typ.)
Supply voltage for LCD backlight
(Vrms)
550 (typ.)
601 (typ.)
670 (typ.)
AC Adapter
Item
Vendor & model name
Input Requirements
Maximum input current
Specification
LiteOn PA-1600-02
Delta ADT-60XB D 3P
1.5A @ 90Vac
0.9A @ 180Vac
1.5A @ 90Vac
0.95A @ 180Vac
Nominal frequency (Hz)
Frequency variation range (Hz)
Nominal voltages (V)
Inrush current
47 - 63
47 - 63
90 - 270
47 - 63
47 - 63
90 - 270
The maximum inrush current will be
less than 50A and 100A when the
The maximum inrush current will be
less than 50A and 100A when the
adapter is connected to 115Vac(60Hz) adapter is connected to 115Vac(60Hz)
and 230Vac(50Hz) respectively
and 230Vac(50Hz) respectively
Efficiency
It should provide an efficiency of 83%
It should provide an efficiency of 83%
minimum, when measured at maximum minimum, when measured at maximum
load under 115V(60Hz)
load under 115V(60Hz)
Output Ratings (CV mode)
DC output voltage
19V - 20.5V
19V - 20.5V
Noise + Ripple
300mVp-pmax (20MHz bandwidth)
0 A (min.); 3.16 A (max.)
300mVp-pmax (20MHz bandwidth)
0 A (min.); 3.16 A (max.)
Load
Output Ratings (CC mode)
DC output voltage
+12V ~ +19V
3.6 +/- 0.3
+12V ~ +19V
3.6 +/- 0.3
Constant output
Dynamic Output Characteristics
Turn-on delay time
2 sec (@ 115Vac)
8 ms (@115Vac input, full load)
24V
2 sec (@ 115Vac)
8 ms (@115Vac input, full load)
24V
Hold up time
Over Voltage Protection (OVP)
Short circuit protection
Electrostatic discharge (ESD)
Output can be shorted without damage Output can be shorted without damage
15kV (at air discharge)
15kV (at air discharge)
8kV (at contact discharge)
8kV (at contact discharge)
Dielectric Withstand Voltage
Primary to secondary
Leakage current
1500 Vac (or 2121 Vdc), 10mA for 1 second
0.25 mA max. (@ 254 Vac, 60Hz)
Regulatory Requirements
Internal Filter meets:
1. FCC class B requirements. (USA)
2. VDE 243/1991 class B requirements. (German)
3. CISPR 22 Class B requirements. (Scandinavia)
4. VCCI class II requirements. (Japan)
Chapter 1
25
Power Management
Power Saving Mode
Standby Mode
Phenomenon
The buzzer beeps
Waiting time specified by the
System Standby value or the
operating system elapses without
any system activity.
The Sleep indicator lights up
Closing the display cover
When the computer is about to
enter Hibernation mode (e.g.,
during a battery-low condition),
but the Hibernation file is invalid
or not present.
When customized functions for
power management are set to
Standby and the corresponding
action is taken.
Invoked by the operating system
power-saving modes.
All power shuts off
Hibernation Mode
When customized functions for
power management are set to
Hibernation and the
corresponding action is taken.
Invoked by the operating system
power-saving modes.
The display shuts off
Display Standby Mode
Keyboard, built-in touchpad, and an
external PS/2 pointing device are idle
for a specified period.
Hard disk drive is in standby mode.
(spindle turned off)
Hard Disk Standby Mode
Hard disk is idle within a specified
period of time.
Environmental Requirements
Item
Temperature
Operating
Specification
+5 ~ +35°C
Non-operating
Non-operating
Humidity
-10 ~ +60°C
-20 ~ +60°C (Storage package)
Operating
20% ~ 80% RH, non-condensing
20% ~ 80% RH, non-condensing
Non-operating
Non-operating
Vibration
20% ~ 90% RH, non-condensing (storage package)
Operating (unpacked)
5 ~ 25.6 Hz: 0.38 mm (peak to peak)
25.6 ~ 250 Hz: 0.5G
Non-operating (unpacked)
Non-operating (packed)
5 ~ 27.1 Hz: 0.6G
27.1 Hz ~ 50 Hz: 0.4 mm (peak to peak)
50 ~ 500 Hz: 2.0G
5 ~ 62.6 Hz: 0.51 mm (peak to peak)
62.6 ~ 500 Hz: 4G
26
Chapter 1
Mechanical Specifications
Item
Dimensions
Specification
310 (W) x 255 (D) x 36.6 (H) mm
Weight
6.1 lbs for 12.1” TFT
6.39 lbs for 14.1” TFT
I/O Ports
One type III or two type II/I PCMCIA (PC Card) port, two USB ports, one RJ-11
port, one RJ-45 port, one DC-in port, one expansion port, one parallel port,
one serial port, one external display port, one PS/2 keyboard/mouse port,
one FIR port, one line-in jack, one speaker/headphone-out jack,
one microphone-in jack
Drive Bays
Material
One
Plastic
Indicators
Switch
Power-on, Standby, Battery Status, Media Access, Caps Lock and Num Lock
Power
Memory Address Map
Memory Address
Size
Function
00000000-0009FFFF
640 KB
4 KB
Base memory
80600000-80600FFF
80620000-8063FFFF
81000000-81FFFFF
000A0000-000CFFFF
Rage Mobility-M1 AGP
128 KB
3 MB
192 KB
54 KB
4 KB
000E0000-000ED7FF
80100000-80100FFF
80200000-802FFFFF
Intel 8255X - Based PCI Ethernet
Adapter
1 MB
4 KB
08000000-08000FFF
08001000-08001FFF
O2 Micro OZ6933 Cardbus Controller
4 KB
82400000-82400FFF
82200000-82200FFF
4 KB
USB
4 KB
Audio
I/O Address Map
I/O Address
000-00F
Function
DMA controller-1
020-021
Interrupt controller-1
Timer 1
040-043
060, 064
061
Keyboard controller 8742 chip select
System speaker
066
ACPI Embedded Controller
System CMOS/RTC
070-073
080
Main board resources
081-08F
DMA Controller-1
0A0-0A1
0C0-0DF
0F0-0FF
170-177/376
1F0-1F7/3F6
Interrupt controller-2
DMA controller-2
Numeric data processor
2nd EIDE device (CD-ROM) select
1st EIDE device (hard drive) select
Chapter 1
27
I/O Address Map
I/O Address
Function
278-27F
Parallel port 3
2E8-2EF
Lucent Technologies Soft Modem AMR
ALi Fast Infrared Controller
Printer Port (LPT 1)
2F8-2FF
378, 37F
3B0-3BB, 3C0-3DF
3F0-3F5/3F7
3E8-3EF
Video Controller
Standard Floppy Disk Controller
COM3
3F8-3FF
COM1 or LT Win modem (optional)
DMA controller-1
480-48F, 4D6
4D0-4D1, CF8-CFF
PCI configuration register
IRQ Assignment Map
Interrupt Channel
Function
NMI
System errors
System timer
Keyboard
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5
IRQ6
IRQ7
IRQ8
IRQ9
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
Cascade
IrDA
COM1
Reserved
Floppy
LPT1
Real time clock
SCI
Audio/Modem/LAN
USB/VGA/Cardbus
PS2 pointing device
Numeric data processor
1st IDE device (hard disk)
2nd EIDE device (CD-ROM drive)
DMA Channel Assignment
DMA Channel
Function
DRQ0
DRQ1
DRQ2
DRQ3
DRQ4
DRQ5
DRQ6
DRQ7
Not used
Not used
Floppy
FIR
DMA controller
Not used
Not used
Not used
28
Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However,
if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
F2
To activate the BIOS Utility, press
during POST (while the TravelMate logo is being displayed).
Navigating the BIOS Utility
There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard
Device Configuration, System Security and Loading Default Settings.
cursor up/down
Enter
.
To enter a menu, highlight the item using the
keys, then press
Within a menu, navigate through the BIOS Utility by following these instructions:
cursor up/down
cursor left/right
Press the
Press the
Press the
keys to move between the parameters.
keys to change the value of a parameter.
Esc
key while you are in any of the menu options to return to the main menu.
NOTE:
You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are
shown at the bottom of the screen.
Chapter 2
29
System Information
The System Information screen displays a summary of your computer hardware information.
NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a
series of numbers and/or characters.
The following table describes the information in this screen.
Parameter
CPU Type & Speed
Description
Describes the type of CPU installed in the system.
Shows the floppy disk drive type (1.44 MB, 3.5-inch).
Shows the size or capacity of the hard disk.
Shows the serial number of the hard disk.
Shows the high-capacity disc drive installed.
Shows the system BIOS version.
Floppy Disk Drive
Hard Disk Drive
HDD Serial Number
System with
System BIOS Version
VGA BIOS Version
Serial Number
Shows the video graphics accelerator BIOS version.
Shows the serial number of the computer.
Shows the asset tag number of the computer.
Shows the official name of the product.
Asset Tag Number
Product Name
Manufacturer Name
UUID
Shows the manufacturer of the computer.
Shows the universally unique identifier of your computer.
The items in this screen are important and vital information about your computer. If you experience computer
problems and need to contact technical support, this data helps our service personnel know more about your
computer.
30
Chapter 2
Basic System Settings
The Basic System Settings screen allows you to set the system date and time.
The following table describes the parameters in this screen.
Parameter
Description
Format
DDD MMM DD, YYYY
Date
Time
Sets the system date.
(day-of-the-week month day, year)
Sets the system time.
HH:MM:SS (hour:minute:second)
Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on
system startup.
Chapter 2
31
The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
Parameter
Boot Display
Description
Options
or Auto
Sets the display device on boot-up.
Both
When set to
, the computer automatically
Auto
determines the display device when the computer
starts up. If an external display device (e.g., monitor)
is connected, it becomes the boot display; otherwise,
the computer’s display screen is the boot display.
When set to
, the computer outputs to both the
Both
computer display screen and an external display
device if one is connected.
Screen Expansion
When set to enabled, the screen will automatically
adjust the display to fit the screen when the resolution
is set to 640 x 480.
or Disabled
Enabled
Resume on LAN/Modem Access When enabled, it allows your computer to resume
when LAN/Modem access is active.
or Disabled
or Disabled
or Disabled
Enabled
Enabled
Enabled
Hotkey Beep
When enabled, the computer gives off a beep when a
hotkey (key combination is pressed).
Fast Boot
Allows you to define your system’s booting process;
whether to skip some POST routines or proceed with
the normal booting process.
Boot Drive Sequence
Specifies the order in which the computer starts up
from. See the section below.
1st: Floppy Disk,
2nd: CD-ROM,
3rd: Hard Disk
4th: LANDesk (R) Service
Agent
Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th) for bootable drives in your
computer.
For example, the default value (1st:Floppy Disk, 2nd:CD-ROM, 3rd:Hard Disk and 4th:LANDesk (R) Service
Agent) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it
boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-
ROM drive. If it cannot boot up from the CD-ROM drive, it continues by booting up from the hard disk.
To set the boot drive sequence, use the cursor up/down keys to select a priority level (1st, 2nd, 3rd and 4th),
then use the cursor left/right keys to select the device for that priority level.
32
Chapter 2
Onboard Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this
screen because these values are already optimized.
The Onboard Device Configuration screen assigns resources to basic computer communication hardware.
The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
Parameter
Serial Port
Description
Options
Enables or disables the serial port.
or Disabled
Enabled
When enabled, you can set the base I/O address and
interrupt request (IRQ) of the serial port.
, 3E8h, 2F8h or 2E8h
3F8h
or 11
4
IrDA FIR Port
Parallel Port
Enables or disables the infrared port.
or Enabled
Disabled
When enabled, you can set the base I/O address and
interrupt request (IRQ) and direct memory access
(DMA) channel of the infrared port.
Enables or disables the parallel port.
or Disabled
Enabled
When enabled, you can set the base I/O address,
interrupt request (IRQ) and operation mode of the
parallel port.
, 278h, or 3BCh
378h
or 5
7
, ECP, EPP or
Bi-directional
If operation mode is set to ECP, the direct memory
access (DMA) channel of the parallel port is set to 1.
Standard
Chapter 2
33
System Security
The System Security screen contains parameters that help safeguard and protect your computer from
unauthorized use.
The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
Parameter
Setup Password
Description
Options
When set, this password protects the computer and the BIOS
Utility from unauthorized entry. See the following section for
instructions on how to set a password.
or Present
None
None
None
Power-on Password
Hard Disk Password
Processor Serial Number
When set, this password protects the computer from
unauthorized entry. See the following section for instructions
on how to set a password.
or Present
or Present
When set, this password protects the hard disk from
unauthorized access. See the following section for
instructions on how to set a password.
The Pentium III processor includes a unique serial number
which allows individual CPUs to be identified. You can turn off
this feature by setting this parameter to Disabled. This one is
not available in the model with Celeron processor.
or Disabled
Enabled
Setting a Password
Follow these steps:
1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and
press the Enter key. The password box appears:
2. Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).
IMPORTANT:Be very careful when typing your password because the characters do not appear on the
screen.
3. Press Enter. Retype the password to verify your first entry and press Enter.
4. After setting the password, the computer automatically sets the chosen password parameter to Present.
34
Chapter 2
Three password types protect your computer from unauthorized access. Setting these passwords creates
several different levels of protection for your computer and data:
Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this
password to gain access to the BIOS Utility.
Power-On Password secures your computer against unauthorized use. Combine the use of this
password with password checkpoints on boot-up and resume from hibernation for maximum
security.
Hard Disk Password protects your data by preventing unauthorized access to your hard disk.
Even if the hard disk is removed from the computer and moved to another computer, it cannot be
accessed without the Hard Disk Password.
When a password is set, a password prompt appears on the left-hand corner of the display screen.
1. When the Setup Password is set, the following prompt appears when you press F2 to enter the BIOS
Utility at boot-up.
Type the Setup Password and press Enter to access the BIOS Utility.
2. When the Power-on Password is set, the following prompt appears at boot-up.
Type the Power-on Password (a symbol appears for each character you type) and press Enter to use the
computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.
3. When the Hard Disk Password is set, the following prompt appears at boot-up.
Type the Hard Disk Password (a symbol appears for each character you type) and press Enter to use the
computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.
You have three chances to enter a password. If you successfully entered the password, the following symbol
appears.
If you fail to enter the password correctly after three tries, the following message or symbol appears.
To change a password, follow the same steps used to set a password.
To remove a password, follow the same steps used to set a password, except type nothing in the password
boxes.
Chapter 2
35
Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press Enter. The
following dialog box displays.
If you would like to load default settings for all parameters, use the cursor left/right (→←) keys to select Yes;
then press Enter. Choose No if otherwise.
36
Chapter 2
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
New versions of system programs
New features or options
Use the AFlash utility to update the system BIOS flash ROM.
NOTE:
NOTE:
Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash.
This program contains a readme.txt file. This readme.txt file will introduce on how to use AFlash utility.
Executing Flash Program
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
2.
3.
Create a bootable disk.
Copy all AFlash files into this bootable diskette.
Put the bootable disk into TravelMate 520 series module, then reboot.
IMPORTANT:
4.
After Flash BIOS is done, reboot the system.
NOTE:
If there are any problems occurred during BIOS update, see “Index of PQA Diagnostic Error Code,
Message” on page 81 for troubleshooting.
Chapter 2
37
System Utility Diskette
This utility diskette is for the Acer TravelMate 520 notebook machine. It provides the following functions:
1.
2.
3.
Panel ID Utility
Thermal & Fan Utility
Main Board Data Utility
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompt you to
choose the testing item. Follow the instructions on screen to proceed.
NOTE:
This program contains a readme.txt file. This readme.txt file will introduce each test utility and its
functions.
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
2.
Do system transfers.
Copy the following files to A:\.
HIMEM.SYS
RAMDRIVE.SYS
Panel ID Read/ Write Utility
1.
Panel ID Read
This function will display the panel ID setting of Acer TravelMate 520 series, there maybe no values in inverter
if no ID was found.
2.
Panel ID Write
This function will display a table of all panel IDs of Acer TravelMate 520 series, and ask to input the no.
corresponding to the panel ID of the LCD. Then, the chosen ID will be set in EEPROM.
Thermal test Utility
1.
Read thermal setting
This function will show the current thermal setting of your system and CPU which include the status, current
local temp, remote temp, conversion and configuration.
2.
This function will write the default values into EEPROM.
3.
Set thermal setting
Test fan
This function will test the fan.
Error message will be displayed when problem is found.
Main Board Data Utility
1.
This function displays the MBD data.
2.
This function will create three informations and write to EEPROM automatically:
Read Main Board Data.
Create MBD header, product & manufacturer names.
a.
b.
c.
Header information
Product name
Manufacturer name
3.
There are two sub-functions:
a.
Write MBD UUID
Create and write a new UUID - this function is used when the original UUID is lost or damaged.
38
Chapter 2
b. Write UUID by user keyin - this function is used when the original UUID is kept. User may use “Read
Main Board Data” function first to keep the UUID.
4. Write MBD serial number - this function will write MBD serial number by user keyin.
Chapter 2
39
System Diagnostic Diskette
1
IMPORTANT:
The diagnostics program here that we used is called PQA (Product Quality Assurance) and is
provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program,
either download it from http://csd.acer.com.tw or find it in the TravelMate 520 service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
NOTE:
This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
This diagnostic program is designed to perform the following diagnostic tools for Acer TravelMate 520
notebook machine. It provides the following functions.
1.
2.
3.
4.
PQA System Diagnostics
Audio Resource and Loopback Test
IR Test
USB Register and Connect/ Disconnect Test
To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompts you to
choose the testing item. Follow the instructions on screen to proceed.
IMPORTANT:
If this diskette is not bootable, do the following actions before you use it:
1.
2.
Do system transfers.
Copy the following files to A:\
HIMEM.SYS
RAMDRIVE.SYS
CHOICE.COM
MSCDEX.EXE
PQA System Diagnostics
NOTE:
This PQA diagnostics program will test Acer TravelMate 520 notebook series’ hardware peripherals.
1.
When you select One Test, Test command (F2 key) will only work in the first-level menu (Item Test), if you
are in sub-level menu, please press ESC to return to upper-level (Item Test) menu.
2.
3.
Use Space Bar to select/ deselect a testing item.
When testing is done, there will be a testing report, where you could find out whether the testing is
successful or not.
Audio Resource and Speaker-Out Test
This function will test Audio Resource and Loopback of Acer TravelMate 520 notebook series. You will see
“PASS” when test is successful.
You need “Loopbacker” when you choose “Loopback Test”. Please put Loopbacker in Line-in, Line-out and
Micro-in. You will see “PASS” when test is successful.
Infrared Ray (IR) Test
This function will test Infrared Ray of Acer TravelMate 520 series. Following are the steps:
1.
You must prepare a reflect server (another Acer TravelMate 520 notebook) which can reply to testing unit
the communicated data.
2.
3.
Prepare a bootable disk for the server, choose “Make a Host Disk”.
Insert the Host disk in Host Server, then reboot.
1
New added description. Please pay attention to it.
40
Chapter 2
4. Type “Host” to run Host server first.
5. If there is no reflect server, the test program will show “IR FAIL”.
USB Register and Connect/ Disconnect Test
This function will test USB Register and Connect/Disconnect of TravelMate 520 notebook series.
1. Register test (USBCMD, USBINTR, FRNNUM, FLBASEADD, SOF) - test its own USB internal circuit.
2. UHCI/ OHCI test utility
a. Please prepare a USB device such as USB mouse, USB keyboard or USB modem, and leave the
USB port disconnected. (Don’t connect first)
b. Program will dynamically detect the incoming device for two times, please plug the USB connector in
USB port first, then plug it out. (Connect one time, disconnect one time)
c. The test program will show the account of connected/ disconnected, if every steps was doing right,
the screen will show “PASS”, otherwise show “FAIL”.
Running PQA Diagnostics Program
PQA
Vx_x xx-xx-xx
Result
Diag
Option
Exit
SysInfo
Press →← to move around the main menu. Press Enter to enable the selected option. The main options are
Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from the main menu.
PQA
Vx_x xx-xx-xx
Result
TEST
Diag
ONE
Option
Exit
SysInfo
Diag
MULTI TEST
FULL TEST
QUICK TEST
One Test performs a single test and Manual checks the selected test items in sequence.
Multi Test performs multiple tests of the selected items and check the selected test items in sequence.
Chapter 2
41
Full Test performs all test items in detail for your system.
Quick Test performs all test items quickly for your system.
The screen below appears if you select Multi Test.
PQA
Vx_x xx-xx-xx
Result
Diag
Option
Exit
SysInfo
Diag
TEST
ONE
MULTI TEST
FULL TEST
QUICK TEST
TEST COUNT VALUE (1...9999) 1
Specify the desired number of tests and press Enter.
After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA
Vx_x xx-xx-xx
Result
Diag
Diag
Option
Exit
SysInfo
Test Items
MA
[ ] System Board
AU
[ ] Memory
[ ] Keyboard
[ ] Video
[ ] Parallel Port
[ ] Serial Port
[ ] Diskette Drive
[ ] Hard Disk
[ ] CD-ROM
SPACE: mark/unmark selecting item
ESC : return to upper menu
[ ] Coprocessor
[ ] Pointing Dev.
[ ] Cache
F2
: test the marked item(s)
ENTER: open sub-item’s menu
Test Times = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to
view the available options of each selected item. Press Esc to close the submenu.
The right corner screen information gives you the available function keys and the specified test number.
Space: Enables/disables the item
ESC: Exits the program
F1: Help
F2: Tests the selected item(s)
Enter: Opens the available options
NOTE: The F1 and F2 keys function only after you finish configuring the Test option.
NOTE: When any errors are detected by diagnostic program, refer to “Index of PQA Diagnostic Error Code,
Message” on page 81 for troubleshooting.
42
Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
!
!
!
!
!
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-bladed screw driver
Phillips screw driver
Tweezers
Flat-bladed screw driver or plastic stick
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
43
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
START
COMBO
MODULE
COVER
CDROM
MODULE
DIMM
COVER
MIDDLE
COVER
HINGE
CAP
HDD
MODULE
TOUCH
PAD
BATTERY
INVERTER
CABLE
LCD COAXIAL
KEYBOARD
CABLE
LCD CABLE
COVER
LCD MODULE
MAIN UNIT
LCD BEZEL
SPEAKER
INVERTER
LCD
INVERTER
CABLE
LCD COXIAL
CABLE
LCD BRACKET
Chapter 3
45
MAIN UNIT
CPU HEATSINK
PLATE
UPPER CASE
FDD MODULE
CPU HEATSINK
CHARGER PLATE
FAN
MAIN BOARD
LOWER CASE
PCMCIA SOCKET
CPU
AUDIO BOARD
46
Chapter 3
Removing the CD-ROM Drive Module
1. To remove the CD-ROM drive module, push the release button outward.
2. Slide it out from the machine.
Disassembling the CD-ROM Drive Module
1. To disassemble the CD-ROM drive module, first remove the four screws as shown.
2. Remove the CD-ROM drive module from the CD-ROM drive chassis.
3. Remove the two screws from the CD-ROM board, then remove the CD-ROM board from the CD-ROM
drive.
48
Chapter 3
Removing the Hard Disk Drive Module
1. To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover.
2. Remove the hard disk drive module out from the machine carefully.
Disassembling the Hard Disk Drive Module
1. To disassemble the hard disk drive module, first remove the two screws from the hard disk drive bracket.
2. Slide the hard disk drive out from the hard disk drive bracket.
3. Remove the hard disk drive connector from the hard disk drive.
Chapter 3
49
Removing the Extended Memory
1. To remove an extended memory from the machine, first remove the screw from the memory cover.
2. Push the memory cover leftward to lift the cover off, then remove the memory cover.
3. Push out the latches on both sides of the socket, and pull the memory module out from the socket.
50
Chapter 3
Removing the Modem Board
1. To remove the modem board, first remove the screw from the modem cover.
2. Remove the modem cover from the machine.
3. Remove the two screws from the modem board as shown, use a plastic bladed screwdriver to remove the
modem board from the main unit.
4. At CN26, disconnect the modem cable from the modem board, then remove the modem board.
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51
Disassembling the LCD
Removing the Hinge Cap
1. To remove the hinge cap, push the hinge cap outward, then slide the hinge cap out from the main unit.
Removing the Middle Cover
1. To remove the middle cover, push the middle cover rightward and lift the middle cover away.
2. Disconnect the launch board cable from the launch board.
3. Remove the two screws from the launch board as shown, then remove the launch board from the middle
cover.
Removing the Keyboard
1. To remove the keyboard, pull out and upward to expose the keyboard.
52
Chapter 3
2. At CNX2, disconnect the keyboard cable from the main board carefully, then remove the keyboard from
the main board.
3. At CN10, disconnect the launch board cable from the main board, then remove it.
Removing the Cable Cover
1. To remove the cable cover, push the cable cover backward then pull the cover off gently.
Removing the LCD Module
1. To remove the LCD module, first remove the two screws from the rear of the unit and the two screws from
the base of the unit as shown.
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53
2. At CN9, remove the two screws from the LCD FPC cable, and then disconnect the LCD FPC cable from
the main board.
3. At CN8, disconnect the inverter cable from the main board.
4. Remove the LCD module from the main unit.
5. Remove the video capture kit cover from the LCD module on each side.
6. Remove the three LCD cushions as shown, next remove the three screws from the LCD bezel.
NOTE: If you have 12.1” or 13.3” LCD, you need to remove five LCD cushions and five screws.
54
Chapter 3
7. Snap off the LCD bezel carefully, then remove the LCD bezel from the LCD module.
Removing the Inverter Board
1. To remove the inverter board, remove the two screws from the inverter board as shown.
2. Disconnect the speaker cables, microphone cable and LCD power cable from the inverter board, then
remove the inverter board.
3. Disconnect the inverter cable from the inverter board.
Chapter 3
55
Removing the Speakers
1. Remove the two screws from the speakers as shown, then remove the speakers from the LCD module..
2. Remove the four screws from the LCD, then detach the LCD diaper from the LCD.
3. Remove the LCD from the LCD panel.
4. Remove the ESD tape, then disconnect the LCD FPC cable from the LCD.
56
Chapter 3
Removing the Microphone
1. Remove the microphone from the LCD.
Chapter 3
57
Disassembling the Upper Case
Removing the Floppy Disk Drive Module
1. To remove the floppy disk drive module, first remove the screw from the upper case.
2. At CNX1, disconnect the floppy disk drive cable from the main unit, then pull the floppy disk drive module
out from the main unit carefully.
Disassembling the Floppy Disk Drive Module
1. To disassemble the floppy disk drive module, remove the two screws from the floppy disk drive bracket.
2. Remove the bracket from the drive.
58
Chapter 3
3. Disconnect the floppy disk drive FPC cable from the drive.
4. To remove the floppy disk drive bezel, remove the cushion from the drive, and then detach the bezel from
the drive carefully.
Removing the CPU Heatsink Plate
1. Remove the two screws from the CPU heatsink plate, then pull the CPU heatsink plate backward then
rightward from the main unit.
Removing the RTC Battery
1. Use the flat bladed screwdriver to remove the RTC battery gently.
Chapter 3
59
2. Reinstall the RTC battery back into position by pressing it down to secure.
Removing the Upper Case
1. To remove the upper case, remove the eight screws from the base of the unit as shown.
2. At CN16, disconnect the touchpad cable from the main board.
3. Pull the upper case up from rear to front of the unit gently.
4. Remove the touchpad frame from the upper case carefully.
5. Remove the touchpad scroll button from the upper case.
60
Chapter 3
6. Disconnect the touchpad cable from the touchpad board, then remove the touchpad board from the upper
case.
7. Remove the touchpad cable from the upper case carefully.
Chapter 3
61
Disassembling the Lower Case
Removing the CPU Heatsink
1. Remove the four screws from the CPU heatsink.
2. Remove the CPU heatsink from the main unit.
Removing the CPU
1. To remove the CPU, use a flat bladed screwdriver to release the screw carefully, then remove the CPU
from the CPU socket.
Removing the Charger Plate
1. Remove the screw from the charger plate, then remove the charger plate from the main board.
Removing the Main Board
1. Remove the three screws from the main board as shown.
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Chapter 3
2. At CN11, disconnect the fan cable from the main board.
3. Pull the battery connector and audio jack out to remove the main board from the lower case.
Removing the Fan
1. Remove the screw from the fan, then remove the fan from the lower case.
2. Detach the audio board from the main board.
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63
Removing the PCMCIA Slot
1. Remove the two screws from the PCMCIA plate to remove the plate.
2. At CN13, remove the two screws from the PCMCIA slot, then detach the PCMCIA slot from the main
board by hand gently.
Removing the I/O Bracket
1. Remove the six hexed screws and the two screws from the I/O bracket.
2. Remove the I/O bracket from the main board.
64
Chapter 3
Removing the Modem Cable
1. At CN21 and CN22, disconnect the modem cable from the main board, then remove the modem cable
from the main board.
Chapter 3
65
66
Chapter 3
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Go To
Power failure. (The power indicator does not go on or
stay on.)
Power System check
POST does not complete. No beep or error codes are Symptom-to-FRU Index
indicated.
Undetermined Problems
Error Messages List
POST detects an error and displayed messages on
screen.
The diagnostic test detected an error and displayed a
FRU code.
Running PQA Diagnostic Program
Other symptoms (i.e. LCD display problems or others). Error Symptom-to-FRU Index
Symptoms cannot be re-created (intermittent
problems).
Use the customer-reported symptoms and go to Error
Symptom-to-FRU Index.
Intermittent Problems
Undetermined Problems
Chapter 4
67
System Check Procedures
Diskette Drive Check
Do the following to isolate the problem to a controller, driver, cable or diskette. A write-enabled, diagnostic
diskette is required.
NOTE:
Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.
2.
3.
4.
Boot from the diagnostics diskette and start the PQA program.
Go to the diagnostic Diskette Drive in the test items.
Press F2 in the test items.
Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.
2.
3.
4.
Reconnect the diskette drive.
Replace the diskette driver cable.
Replace the diskette drive.
Replace the system board.
CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, cable, or CD-ROM. Make sure that the CD-ROM
does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.
2.
3.
4.
Boot from the diagnostics diskette and start the PQA program.
Go to the diagnostic CD-ROM in the test items.
Press F2 in the test items.
Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.
2.
3.
4.
Reconnect the CD-ROM drive.
Replace the diskette driver cable.
Replace the CD-ROM drive.
Replace the system board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test. See “Running the Diagnostics” for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. (Do not replace a
non-defective FRU):
1.
2.
3.
Reconnect the keyboard cables.
Replace the keyboard.
Replace the system board.
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Chapter 4
The following auxiliary input devices are supported by this computer:
Numeric keypad
External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics
Program”).
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
“Check the Power Adapter”
“Check the Battery Pack”
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
Replace the System board.
If the problem is not corrected, see “Undetermined Problems”.
If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the power problem occurs only when the port replicator is used, replace the port replicator.
4. If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
5. If the operational charge does not work, see “Check the Battery Pack”.
Chapter 4
69
Check the Battery Pack
To check the battery pack, do the following:
1.
2.
Power off the computer.
Remove the battery pack and measure the voltage between battery terminals 1(+) and 7(ground). See the
following figure
3.
If the voltage is still less than 8.0 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the system board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.
2.
3.
4.
Reconnect the touchpad cables.
Replace the touchpad cables.
Replace the touchpad.
Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Chapter 4
Index of Error Message
The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is
listed first.
NOTE:
Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, “Undetermined Problems” on page 79.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE:
Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE:
If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error
Error Messages List
Error Messages
Action in Sequence
Failure Fixed Disk
Reconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Key
“Keyboard or Auxiliary Input Device Check” .
“Keyboard or Auxiliary Input Device Check”.
“Keyboard or Auxiliary Input Device Check”.
Unlock external keyboard.
Keyboard error
Keyboard Controller Failed
Keyboard locked - Unlock key switch
Monitor type does not match CMOS - Run Setup
Shadow RAM Failed at offset: nnnn
Run “Load Default Settings” in BIOS Setup Utility.
BIOS ROM
System board
System RAM Failed at offset: nnnn
DIMM
System board
Extended RAM Failed at offset: nnnn
System battery is dead - Replace and run Setup
DIMM
System board
Replace RTC battery and Run BIOS Setup Utility to
reconfigure system time, then reboot system.
System CMOS checksum bad - Default configuration
used
RTC battery
Run BIOS Setup Utility to reconfigure system time,
then reboot system.
System timer error
RTC battery
Run BIOS Setup Utility to reconfigure system time,
then reboot system.
System board
RTC battery
Real time clock error
Run BIOS Setup Utility to reconfigure system time,
then reboot system.
System board
Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Chapter 4
71
Error Messages List
Error Messages
Action in Sequence
Memory size found by POST differed from CMOS
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Diskette drive A error
Check that the drive is defined with the proper diskette
type in BIOS Setup Utility.
Diskette Drive Check.
Incorrect Drive A type - run SETUP
Check that the drive is defined with the proper diskette
type in BIOS Setup Utility
Diskette Drive Check.
System cache error - Cache disabled
CPU ID
CPU board
System board
CPU board
System board
DMA Test Failed
DIMM
CPU board
System board
Software NMI Failed
DIMM
CPU board
System board
Fail-Safe Timer NMI Failed
Device Address Conflict
Allocation Error for device
Failing Bits: nnnn
DIMM
CPU board
System board
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
DIMM
BIOS ROM
System board
Fixed Disk n
None
Invalid System Configuration Data
BIOS ROM
System board
I/O device IRQ conflict
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Operating system not found
Enter Setup and see if fixed disk and drive A are
properly identified.
Diskette drive
Hard disk drive
System board
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Chapter 4
No-Beep Symptoms
Symptom / Error
Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
Power source (battery pack and power adapter).
Power System Check.
Ensure every connector is connected tightly and
correctly.
Reconnect the DIMM.
CPU board
System board.
No beep, power-on indicator turns on and LCD is
blank.
Power source (battery pack and power adapter).
Power System Check.
Reconnect the LCD connectors
Hard disk drive
LCD inverter ID
LCD cable
Inverter
LCD
System board
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external CRT.
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
No beep, power-on indicator turns on and a blinking
cursor shown on LCD during POST.
Ensure every connector is connected tightly and
correctly.
System board
No beep during POST but system runs correctly.
Speaker
Audio board
System board
Chapter 4
73
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error
Action in Sequence
LCD backlight doesn't work
LCD is too dark
Enter BIOS Utility to execute “Load Setup Default
Settings”, then reboot system.
Reconnect the LCD connectors.
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Keyboard (if contrast and brightness function key
doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
Wrong color displayed
LCD inverter
LCD
System board
LCD has extra horizontal or vertical lines displayed.
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / Error
Action in Sequence
Indicator incorrectly remains off or on, but system runs Reconnect the LED board
correctly.
LED board
System board
Power-Related Symptoms
Symptom / Error
Action in Sequence
Power shuts down during operation.
The system doesn’t power-on.
The system doesn’t power-off.
Power source (battery pack and power adapter).
Power System Check.
Battery pack
Power adapter
Audio board
System board
Power source (battery pack and power adapter).
Power System Check.
Battery pack
Power adapter
Audio board
System board
Power source (battery pack and power adapter).
Power System Check.
Hold and press the power switch for more than 4
seconds.
System board
74
Chapter 4
Power-Related Symptoms
Symptom / Error
Action in Sequence
Power System Check
Battery can’t be charged
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / Error
Action in Sequence
System cannot detect the PC Card (PCMCIA)
PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.
PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error
Action in Sequence
Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute “Load Default
Settings, then reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / Error
Action in Sequence
In DOS or Windows, multimedia programs, no sound
comes from the computer.
Press Fn-F8, Speaker ON/OFF control.
Audio driver
Speaker
Audio board
System board
Internal speakers make noise or emit no sound.
Press Fn-F8, Speaker ON/OFF control.
Speaker
Audio board
System board
Power Management-Related Symptoms
Symptom / Error
Action in Sequence
The system will not enter hibernation
Keyboard (if control is from the keyboard)
Hard disk drive
System board
Check with Sleep Manager.
The system doesn't enter hibernation mode and four
short beeps every minute.
Hibernation Mode
Press Fn+F4 and see if the computer enters
hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
The system doesn’t enter standby mode after closing
the LCD
Standby Mode
LCD cover switch
System board
The system doesn't resume from hibernation mode.
Hibernation Mode
Hard disk connection board
Hard disk drive
System board
Chapter 4
75
Power Management-Related Symptoms
Symptom / Error
Action in Sequence
The system doesn't resume from standby mode after
opening the LCD.
Standby Mode
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go higher than Remove battery pack and let it cool for 2 hours.
90%.
Refresh battery (continue to use battery until power off,
then charge battery).
Battery pack
Charger board
System board
System hangs intermittently.
Set Thermal Sensor Threshold.
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / Error
Action in Sequence
System configuration does not match the installed
devices.
Enter BIOS Setup Utility to execute “Load Default
Settings”, then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly.
Press Fn+F5, LCD/CRT/Both display switching
Running PQA Diagnostics Program.
System board
USB does not work correctly.
Print problems.
System Diagnostics Diskette
System board
Ensure that the “Parallel Port” in the “Onboard Devices
Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port device problems.
Ensure that the “Serial Port” in the “Onboard Devices
Configuration” of BIOS Setup Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error
Action in Sequence
Keyboard (one or more keys) does not work.
Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.
Reconnect touchpad cable.
Touchpad board
System board
76
Chapter 4
Modem-Related Symptoms
Symptom / Error
Action in Sequence
System Diagnostics Diskette
Internal modem does not work correctly.
Modem phone jack
Modem board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 79.
Chapter 4
77
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
2.
3.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
If no error is detected, do not replace any FRU.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
78
Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE:
NOTE:
Verify that all attached devices are supported by the computer.
Verify that the power supply being used at the time of the failure is operating correctly.
1.
2.
3.
Power-off the computer.
Visually check them for damage. If any problems are found, replace the FRU.
Remove or disconnect all of the following devices:
Non-Acer devices
Devices attached to the port replicator
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM
Diskette drive
PC Cards
4.
5.
6.
7.
Power-on the computer.
Determine if the problem has changed.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
System board
LCD assembly
Chapter 4
79
Index of AFlash BIOS Error Message
Error Message
Action in Sequence
Hardware Error
See “System Diagnostic Diskette” on page 40
Turn off the power and restart the system.
Make sure this AFlash BIOS diskette for this model.
make sure to connect AC adapter
BIOS Update Program Error
System Error
Without AC adapter
Battery Low
make sure to install a highly charged battery, and reboot
system.
80
Chapter 4
Index of PQA Diagnostic Error Code, Message
Error Code
Message
Backup battery error
Action in Sequence
Backup battery
16XXX
01XXX
CPU or main board error
Reload BIOS default setting.
System board
02XXX
03XXX
Memory error
DIMM
System board
Keyboard error
Reset Keyboard
Keyboard
System board
04XXX
05XXX
06XXX
07XXX
Video error
System board
System board
System board
Parallel Port error
Serial port or main board error
Diskette drive error
Diskette drive
System board
08XXX
09XXX
Hard disk error
CD-ROM error
Reload BIOS default setting
Hard disk
System board
Reset CD-ROM cable
CD-ROM drive
System board
10XXX
11XXX
Co-processor error
Pointing device error
System board
Reset Keyboard
Keyboard
System board
12XXX
Cache test error
System board
Chapter 4
81
82
Chapter 4
Chapter 5
Jumper and Connector Locations
Top View
PCB No. 99206
CN1
CN2
CN3
CN4
CN5
CN6
CN7
PS/2 keyboard and Mouse Port
External Display Port
Parallel Port
CN12
CN13
CN16
CN18
CNX1
CNX2
CNX3
CD-ROM Connector
PCMCIA Socket Connector
Touch Pad Cable Connector
Hdd Connector
Serial Port
USB Port 1
Diskette Drive Connector
Keyboard Cable Connector
USB Port 2
Expansion Port
Digital finger Print Sensor Connector
(For castor only)
CN8
LED & Inverter Connector
LCD Connector
CNX4
JK1
TV BD Connector
Modem / Lan Port
DC-in Port
CN9
CN10
CN11
Cover Switch
JK2
Launch Key Connector
SW1
Switch
Keyboard Switch Settings
SW-1
SW-2
SW-3
English
OFF
OFF
OFF
ON
Reserved
Reserved
Reserved
Reserved
Japanese
UK
ON
OFF
OFF
English-International
OFF
Chapter 5
83
SW-4/5
SW-4
SW-5
Acer
OFF
OFF
SW-6: Check Password
SW6 = OFF, Enable
SW-6 = ON, Disable
SW-7: Boot Block Boot
SW-7 = OFF, Disable
SW-7 = On, Enable
84
Chapter 5
86
Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
1
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 520.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
1
The part number of the exploded drawing is for reference only, for the most updated information, please refer to the
Spare Parts List database.
Chapter 6
87
Picture
No.
Partname
Description
Part No.
CPU/ Processor
NS
CPU, PIII-500, INTEL
CPU, PIII-600, INTEL
IC CPU COPPERM-500
UPGA2
01.COPRM.50A
01.COPRM.60C
IC CPU COPP600 W/GEY
UPGA2
Memory
NS
NS
DIMM,64M,PC100,
Siemens
SDIMM 64M
HYS64V8220GCDL-8B(SI
72.64820.B0N
72.17064.00N
DIMM,64M,PC100,
Winbond
DIMM 64M 8*16
W17064IHNC86220
LCD
NS
LCD module
LCD
6M=65.41H01.001
56.0740G.001
19.21030.A41
50.40G06.001
MODULE(HIT12.1")FL2.5
7
LCD , 12.1" TFT,
HITACHI
LCD 12.1SVGA HIT/
TX31D35VCICCA
1
Inverter
INVERTER T62I172.00
FALCON2
5
Inverter cable
C.A
LED&INV(12.1"&13.3)FL2
6
LCD cable
COAXIALCABLE(HIT12.1") 50.40G07.011
Chapter 6
89
Picture
No.
Partname
LCD bezel
Description
Part No.
60.40G11.001
8
LCDBEZELASSY(12.1")
10
LCD panel
LCD PANEL
60.41H02.001
ASSY(HIT12.1")FL2.5
NS
9
Hinge Bracket Pack
Speaker
HINGE BRACKET PACK
SPEAKER13.3& 12.1
6K=34.40G07.001+34.
40G08.001
60.40G12.011
6M=65.41H01.041
56.0749C.051
19.21030.A41
50.41H02.001
NS
LCD module
LCD , 14.1" TFT, IBM
Inverter
LCD
MODULE(ADT14.1")F2.5
5
LCD 14.1"IBM/ITXG76C
1
INVERTER T62I172.00
FALCON2
4
Inverter cable
C.ALED&INV(14.1")FL2.5
90
Chapter 6
Picture
No.
Partname
LCD cable
Description
Part No.
50.41H01.001
3
7
6
C.A
LCD(14.1"ADT&UNI)FL2.5
LCD bezel
LCDBEZELASSY(14.1")
60.41H03.001
LCD panel
LCD PNL
60.41H02.031
ASSY(ADT14.1")FL2.5
NS
Hinge Bracket Pack
Speaker Pack
HINGE BRACKET PACK
SPEAKER PACK
6K=34.41H01.001+34.4
1H02.001
8, 9
6K=60.41H04.001+60.4
1H05.001
HDD/ Hard Disk Drive
NS
NS
16
HDD module
HDD, 6G, IBM
HDD Bracket
ASSY HDD FALCON 2
6M=65.40G05.001
HDD SM 9.5"6G IBM/
DARA206000
56.02A02.041
HDD ASSY(9.5mm)
BRACKET FALCON2
60.40G09.001
Chapter 6
91
Picture
No.
Partname
Description
Part No.
20.80056.022
NS
NS
NS
16
HDD Connector
CONN CTR ML 22P
HH98227-A2(HDD
HDD module
ASSYHDD9.5"12GBIBM
6M=65.40G05.021
56.02A24.002
60.40G09.001
20.80056.022
HDD,12G, IBM
HDD Bracket
HDD Connector
HDD SM9.5"12G IBM/
DARA212K A51
HDD ASSY(9.5mm)
BRACKET FALCON2
NS
CONN CTR ML 22P
HH98227-A2(HDD
FDD/ Floppy Disk Drive
NS
FDD Module,
Panasonic
FDD(PANASONIC)ASSY
6M=65.40G04.001
NS
FDD Device, Panasonic FDD 1.44SLIM MCI/
JU226A252FC(H
56.01041.671
92
Chapter 6
Picture
No.
Partname
FDD Cable
Description
Part No.
10
C.AFDDFPCFALCON2
50.40G01.001
3
FDD Bracket
FDD REAR BRAKET
FALCON2
33.40G04.001
17
FDD Bezel
FDD BEZEL(PANASONIC)
ASSY
60.40G15.011
CD-ROM Drive
NS
NS
NS
NS
CD-ROM
Module,24X,MKE
CD/DVD-ROM Module
6M=65.40G10.001
CD-ROM
Device,24X,MKE
CD ROM 24X MKE/CR176- 56.10251.031
BAA
CD-ROM Chassis
Assembly
CD/DVD-ROM ASSY
60.40G13.001
CD-ROM Board
FALCON-2CD-ROMBD
55.40G04.D01
Chapter 6
93
Picture
No.
Partname
CD-ROM
Description
Part No.
NS
NS
NS
NS
ASSY CDROM TEAC
FALCON2
6M=65.40G06.001
Module,24X,TEAC
CD-ROM
Device,24X,TEAC
CD ROM 24X SLIM TEAC/
CD224EB26
56.10061.211
60.40G13.001
55.40G04.D01
CD-ROM Chassis
Assembly
CD/DVD-ROM ASSY
CD-ROM Board
FALCON-2CD-ROMBD
Fan
NS
FAN
FAN 5V 45*45*10
AB4505MB-GD3(B
23.10041.011
Microphone
NS
NS
Microphone Rubber
MIC-RUBBER CR
PLATINUM
42.49A11.001
50.40G06.011
Microphone with Cable MIC CABLE
94
Chapter 6
Picture
No.
Partname
Description
Part No.
Heatsink
NS
CPU Heatsink
HEATSINK CPU
34.41H04.001
FALCON2.5
1
CPU Heatsink Plate
CPU HEATSINK PLATE
FALCON2.5
31.41H02.001
NS
PCMCIA Plate
PCMCIA PLATE FALCON
2.5
31.41H03.001
Pointing Device
NS
NS
NS
TouchPad FPC Cable
TouchPad Frame
TouchPad Board
TouchPad Button
C.A TOUCHPAD FPC
FALCON2
50.40G02.001
41.40G01.001
56.1740C.001
TOUCH PAD FRAME
FALCON2
TOUCHPAD MULTI-
SWITCH SYNAPTIC
NS
NS
TOUCH PAD BUTTON
FALCON2
42.40G09.001
42.40G10.001
TouchPad Scroll Button TOUCH PAD SCROLL
BUTTON FLCON2
Chapter 6
95
Picture
No.
Partname
Description
Part No.
Cables
NS
Modem Cable
C.AMODEMFALCON2.5
50.41H04.001
NS
Launch Board Cable
C.ALAUNCHFALCON2
FALCON 2.5 MB C-500
FALCON2.5 AUDIO BD
50.40G05.001
Main board
NS
Main board/TM520
55.41H01.S01
Boards
11
Audio Board
Launch Board
Modem Board
55.41H03.D01
55.40G03.D01
54.09011.311
NS
FALCON2 LAUNCH
BOARD
NS
AMBIT 56K MODEM
MODULE UL 3.0
PCMCIA Slot/ PC Card Slot
NS
PCMCIA Slot
SKT PCMCIA QT611366-
3110C SMD
62.10024.111
96
Chapter 6
Picture
No.
Partname
Description
Part No.
Battery
NS
Battery
ASSY BTY PACK BTP-34A1 60.41H01.001
FAL2.5
NS
RTC Battery, Li
BTY LI 3V CR1220 36MAH 23.20004.091
Case/Cover/Bracket Assembly
5
LCD Cable Cover
CABLECOVERFALCON2
MIDDLECOVERFALCON2
ASSY HINGE PACK
42.40G06.001
NS
Middle Cover
42.40G04.001
26, 27
Hinge Cap Pack
Memory Cover
HDD Cover
6K=42.40G08.001+42.
40G07.001
14
DIMM COVER ASSY
60.40G05.001
NS
ASSY HDD COVER
FALCON2.5
60.41H14.001
Chapter 6
97
Picture
No.
Partname
Modem Cover
Description
Part No.
15
MODEMCOVERASSY
60.40G06.001
12
Upper Case
UPPERCASEASSEMBLY
60.40G03.001
60.41H06.001
60.41H13.001
NS
Lower Case
LOWER CASE(F2.5)
NS
Charger Plate with
Thermal pad
ASSY CARGER PLATE
FALCON2.5
Miscellaneous
NS
Camera Rubber
RUBBER CAMERA TM340 47.40F07.002
NS
LOGO
LOGO
40.42F09.001
Screws
11
Main board Screw
Modem Cover Screw
Hinge Screw
SCREW M2.5*4L NI
SCREWM2.0X4(BLACK)
SCREW M2.5X6
86.9A553.4R0
86.9A322.4R0
86.9A353.6R0
86.1A322.120
86.9A522.3R0
86.00A03.220
22
23
21
NS
NS
HeatSink Screw
SCREWM2.0*12STEELB
SCREW M2-3
CD-ROM Screw
CD-ROM Mylar Screw
SCREW SPECIAL M2
FALCON2
10
LCD Screw
SCRW BIND M2*L3 B-ZN
SHIVA
86.9A322.3R0
20
CPU Screw
CPU Spring
SCREWCPUFALCON2.5
SPRINGCPUFALCON2.5
86.00A04.220
34.41H05.001
NS
98
Chapter 6
Appendix A
Model Definition and Configuration
Model Number Definitions
Model
LCD
CPU
Celeron-550
Memory
HDD
CD
Battery
Number
520iT
12.1” TFT
13.3” TFT
14.1 TFT
14.1 TFT
14.1 TFT
14.1 TFT
13.3 TFT
14.1 TFT
14.1 TFT
14.1 TFT
14.1 TFT
64MB
64MB
64MB
64MB
64MB
64MB
64MB
64MB
64MB
64MB
64MB
4.8GB
6GB
24x
24x
24x
Lilon
521TE
PIII-600
PIII-600
PIII-600
PIII-600
PIII-600
PIII-600
PIII-600
PIII-600
PIII-600
PIII-600
Lilon
Lilon
Lilon
Lilon
Lilon
Lilon
Lilon
Lilon
Lilon
Lilon
521TX
6GB
521TXV
522TX
522TXV
523TE
524TX
524TXV
525TX
525TXV
6GB
6x DVD
24x
12GB
12GB
6GB
6x DVD
24x
12GB
12GB
12GB
12GB
24x
6x DVD
24x
6x DVD
Appendix A
99
100
Appendix A
Appendix B
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows 95, Windows 98, Windows 2000 and Windows NT environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 520 Compatibility
Test Report released by the Acer Mobile System Testing Department.
TravelMate 520 Compatibility Test Report is not yet ready when the service guide was released. Test
Compatible Components will not be provided at this moment. Please check website for updates of test
compatible components.
Appendix B
101
102
Appendix B
Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
Service guides for all models
User's manuals
Training materials
Main manuals
Bios updates
Software utilities
Schematics
Spare parts lists
Chips
TABs (Technical Announcement Bulletin)
The service repair section provides you with downloadable information on:
Troubleshooting guides
Tooling box information
Repair instructions for specific models
Basic repair guidelines
Debug cards for Acer's latest models
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller's Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C
103
104
Appendix C
Index
A
B
ACPI 1
Features 1
AFLASH Utility 37
Flash Utility 37
FRU (Field Replaceable Unit) List 87
Battery 23
BIOS 17
HDD 19
Hibernation Mode 26
Startup Configuration 31
System Security 34
Block Diagram 3
C
D
Power Management 75
Touchpad 76
CD-ROM Drive
Disassembly 48
IrDA
Display Standby Mode 26
DMA Channel Assignment 28
setting in BIOS Utility 33
IrDA Port 23
IRQ Assignment Map 28
Jumper and Connector Locations
E
Bottom View 85
SW2 Settings 83
Top View 83
Environmental Requirements 26
External CD-ROM Drive Check 68
Index
105
K
L
Keyboard 11, 23
System Specifications 1
System Utilities 29
Launch Keys 14
LCD 2, 24
M
Touchpad 15
Touchpad Check 70
Memory Combinations 18
Model Number Definitions 99
USB Port 22
utility
O
P
Video 21
Video Resolutions Mode 22
Left Panel 7
Rear Panel 8
Parallel Port 22
Password Setting
Hard Disk Password 35
Power Adapter 69
PQA 40
R
RMA 87
106
Index
Index
107
108
Index
|
