AT T TL92420 User Manual

User’s manual  
TL90070  
DECT 6.0 expansion handset  
for use with AT&T models  
TL91270/TL91370/TL92220/  
TL92270/TL92320/TL92370/  
TL92420/TL92470  
cordless telephone with  
BLUETOOTH® wireless technology  
Compatible with  
Hearing Aid T-Coil  
Telephones identified with this logo have reduced  
noise and interference when used with most T-coil  
equipped hearing aids and cochlear implants. The  
TIA-1083 Compliant Logo is a trademark of the  
Telecommunications Industry Association. Used  
under license.  
T
TIA-1083  
The ENERGY STAR® program (www.energystar.gov)  
recognizes and encourages the use of products  
that save energy and help protect our environment.  
We are proud to mark this product with the  
ENERGY STAR® label indicating it meets the latest  
energy efficiency guidelines.  
Parts checklist  
Your telephone package contains the following items.  
User’s manual  
TL90070  
DECT 6.0 expansion handset  
for use with AT&T models  
TL91270/TL91370/TL92220/  
TL92270/TL92320/TL92370/  
TL92420/TL92470  
cordless telephone with  
BLUETOOTH® wireless technology  
User’s manual  
Cordless handset  
Charger for cordless  
handset with power  
adapter installed  
Battery for cordless handset  
Battery compartment cover  
User’s manual  
TL90070  
DECT 6.0 expansion handset  
for use with AT&T models  
TL91270/TL91370/TL92220/  
TL92270/TL92320/TL92370/  
TL92420/TL92470  
cordless telephone with  
BLUETOOTH® wireless technology  
Table of contents  
Getting started  
Quick reference guide  
CID /-VOLUME  
Press to scroll down while  
in menus.  
CHARGE light (blue ring  
around MENU/SELECT)  
Press to decrease the  
volume level during a call.  
On when the handset is  
charging in the telephone  
base or charger.  
Press to show the caller  
ID history when the  
telephone is not in use.  
DIR/VOLUME+  
While entering names or  
numbers in the directory,  
press to move the cursor  
to the left.  
Press to scroll up while in  
menus.  
Press to increase the  
volume level during a call.  
CELLULAR  
Press to show directory  
entries when the  
telephone is not in use.  
Press to make or answer a  
cell call.  
While entering names or  
numbers in the directory,  
press to move the cursor  
to the right.  
During a cell call, press  
to answer an incoming  
call when you hear a call  
waiting alert.  
Flashes quickly when there  
is an incoming cell call.  
REDIAL/PAUSE  
Flashes slowly when a cell  
call is on hold.  
Press repeatedly to view  
the last 20 numbers  
dialed.  
HOME/FLASH  
While entering numbers,  
press and hold to insert a  
dialing pause.  
Press to make or answer a  
home call.  
During a home call, press  
to answer an incoming call  
when you hear a  
MENU/SELECT  
call waiting alert  
Press to display the menu.  
Flashes quickly when there  
is an incoming  
home call.  
Once in the menu, press  
to select an item or save  
an entry or setting.  
Flashes slowly when a  
home call is on hold.  
1
 
Getting started  
Quick reference guide  
1
OFF/CLEAR  
While using menus,  
press to cancel an  
operation, back up to  
the previous menu, or  
exit the menu display.  
While reviewing a caller  
ID history entry, press  
repeatedly to add or  
remove 1 in front of  
the telephone number  
before dialing or saving  
it in the directory.  
During a call, press to  
hang up.  
Press and hold while the  
telephone is not in use  
to erase the missed  
calls message.  
TONE  
Press to switch to tone  
dialing temporarily  
during a call if you have  
pulse service.  
#
Press repeatedly to  
display other dialing  
options when reviewing  
a caller ID history entry.  
/SPEAKER  
Press to turn on the  
handset speakerphone.  
Press again to resume  
normal handset use.  
MUTE/DELETE  
During a call, press to  
mute the microphone.  
While predialing, press  
to delete digits.  
HOLD  
While reviewing the  
redial list, directory or  
caller ID history, press  
to delete an individual  
entry.  
Press to put a  
HOME  
or  
CELLULAR call  
on hold.  
2
Getting started  
Quick reference guide  
EQ  
During an outside call, intercom call,  
message or announcement playback,  
press to change the quality of the audio  
to best suit your hearing.  
Using menus  
1. Press MENU/SELECT in idle mode (when the telephone is not in use) to enter  
the main menu.  
2. Use CID or DIR to scroll through menu items  
3. Press MENU/SELECT to select or save the highlighted item.  
-OR-  
Press  
OFF/CLEAR to cancel an operation, back up to the previous menu  
or exit the menu display.  
-OR-  
Press and hold  
OFF/CLEAR to return to idle mode.  
NOTE: If no key is pressed, the handset automatically returns to idle mode  
after 30 seconds.  
3
Getting started  
Quick reference guide  
Main menu  
The selected menu item is highlighted.  
For TL92220/TL92270/TL92320/TL92370/TL92420/TL92470:  
Play messages  
Answering sys  
Play messages  
Directory  
Call log  
Intercom  
Feature menu  
Answering sys  
Directory  
Call log  
Intercom  
Bluetooth  
Ringers  
Settings  
Website  
Menu  
For TL91270/TL91370:  
Directory  
Call log  
Intercom  
Bluetooth  
Ringers  
Feature menu  
Directory  
Call log  
Intercom  
Bluetooth  
Ringers  
Settings  
Website  
Menu  
4
Getting started  
Installation  
You must install and  
charge the handset  
battery before using  
the cordless handset.  
See pages 7-9 for easy  
instructions.  
Your product may be shipped with a protective sticker covering  
the handset or telephone base display - remove it before use.  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In  
Canada, dial 1 (866) 288-4268.  
Avoid placing the telephone base too close to:  
• Communication devices such as: television sets, VCRs, or other  
cordless telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors,  
microwave ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperature.  
• Mechanical vibration or shock such as on top of the washing  
machine or work bench.  
5
 
Getting started  
Charger installation  
Plug the power adapter into an electrical  
outlet not controlled by a wall switch.  
IMPORTANT INFORMATION:  
1. Use only the power adapter(s) provided with this product. To obtain a  
replacement, visit our website at www.telephones.att.com or  
call 1 (800) 222-3111. In Canada, dial  
1 (866) 288-4268.  
2. The power adapters are intended to be correctly oriented in a vertical or  
floor mount position. The prongs are not designed to hold the plug in place  
if it is plugged into a ceiling, under-the-table or cabinet outlet.  
6
 
Getting started  
Battery installation and charging  
Install the battery as shown below.  
Step 1  
Step 2  
Plug the battery connector  
securely into the socket  
inside the handset battery  
compartment, matching the  
color-coded label. Insert the  
supplied battery with the label  
THIS SIDE UP facing up as  
indicated.  
Align the cover flat against  
the battery compartment, then  
slide it upwards until it clicks  
into place.  
CHARGE light  
Step 3  
Charge the handset by placing it  
face up in the telephone base or  
charger. The CHARGE light is on  
SET DATE  
--/--/--  
MM/DD/YY  
when charging.  
After you install your telephone  
or power returns following a  
power outage, the handset will  
prompt you to set the date and  
time. To skip setting the date  
and time, press OFF/CLEAR.  
SET TIME  
--:-- --  
7
 
Getting started  
Battery installation and charging  
To replace the battery, press the tab and  
slide the battery compartment cover  
downwards. Lift out the old battery and  
disconnect it from the handset. Follow the  
instructions above to install and charge  
the new battery.  
IMPORTANT INFORMATION:  
1. Use only the supplied rechargeable battery or replacement battery  
(model BT166342). To order, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In  
Canada, dial 1 (866) 288-4268.  
2. If you do not use the handset for a long time, disconnect and remove the  
battery to prevent possible leakage.  
8
Getting started  
Battery charging  
Once you have installed the battery, the screen indicates the  
battery status (see table below). If necessary, place the handset  
in the telephone base or charger to charge the battery. For best  
performance, keep the handset in the telephone base or charger  
when not in use. The battery is fully charged after 16 hours  
of continuous charging. See the table on page 33 for battery  
operating times.  
If the screen shows Low battery, you need to charged the  
battery without interruption for at least 30 minutes to give the  
handset enough charge to use the telephone for a short time.  
The following table summarizes the battery charge indicators  
and actions to take.  
Battery indicators  
Battery status  
Action  
The screen is blank or  
shows Place in charger. charge or very little  
charge. The handset  
The battery has no  
Charge without  
interruption until the  
screen shows  
cannot be used.  
Low battery or Handset  
X (at least 30 minutes).  
The screen shows  
Low battery and  
flashes.  
Battery has enough  
charge to be used for a interruption until the  
short time.  
Charge without  
screen shows HANDSET  
X (at least 30 minutes).  
The screen shows  
HANDSET X.  
Battery is charged.  
To keep the battery  
charged, place it in  
the telephone base or  
charger when not in use.  
NOTE: If you are on a phone call in low battery mode, you hear four short  
beeps every minute.  
9
 
Adding handset to your telephone base  
Adding and registering handsets  
Before using a new TL90070 handset, you must register it  
with the AT&T TL91270/TL91370/TL92220/TL92270/TL92320/  
TL92370/TL92420/TL92470 telephone system (purchased  
separately). The AT&T TL91270/TL91370/TL92220/TL92270/  
TL92320/TL92370/TL92420/TL92470 telephone system can  
accommodate up to 12 handsets.  
The handsets provided with the TL91270/TL92220/TL92270  
come pre-registered as HANDSET 1 and HANDSET 2. You  
can register up to 10 additional handsets to the telephone  
base, and they will be assigned numbers in the order they are  
registered (HANDSET 3, HANDSET 4, HANDSET 5 and so on).  
The handsets provided with the TL91370/TL92320/TL92370  
come pre-registered as HANDSET 1, HANDSET 2 and  
HANDSET 3. You can register up to nine additional handsets to  
the telephone base, and they will be assigned numbers in the  
order they are registered (HANDSET 4, HANDSET 5, HANDSET 6  
and so on).  
The handsets provided with the TL92420/TL92470 come  
pre-registered as HANDSET 1, HANDSET 2, HANDSET 3 and  
HANDSET 4 You can register up to eight additional handsets to  
the telephone base, and they will be assigned numbers in the  
order they are registered (HANDSET 5, HANDSET 6, HANDSET 7  
and so on).  
10  
 
Appendix  
Expand your telephone system  
Add and register a handset  
When first purchased, each expansion handset shows  
Press and hold HANDSET LOCATOR on base for 4 sec, then  
press # on handset after a battery is installed. Each handset  
should be charged without interruption for at least 30 minutes  
before registering to the telephone base. For more details on  
battery charging, see the table on page 9.  
To register a handset:  
1. Press and hold  
/HANDSET LOCATOR on the  
telephone base for about four  
seconds until the red IN USE light  
turns on.  
2. Press # on the handset. Its screen  
shows Registering...Please wait  
and it takes up to 60 seconds  
to complete the registration.  
For TL92320/TL92370/  
TL92420/TL92470  
The handset shows HANDSET  
X Registered (X represents the  
handset number assigned) and you  
hear a beep when the registration  
is completed.  
For TL91270/TL91370  
NOTES:  
1. If the registration fails, the handset shows Registration failed for a few  
seconds and then Press and hold HANDSET LOCATOR on base for  
4 sec, then press # on handset. Try the registration process again.  
2. You cannot register a handset if any other system handset is in use.  
11  
 
Appendix  
Replace a handset  
If you want to replace a handset or re-assign the designated  
handset number of a registered handset, you must deregister all  
the handsets and then individually register each handset.  
To make deregistration easier, read all of the instructions on this  
page before you begin.  
To deregister all handsets:  
1. Press and hold /HANDSET LOCATOR on the telephone  
base for about 10 seconds until the IN USE light flashes, then  
release /HANDSET LOCATOR.  
2. Press /HANDSET LOCATOR again. You must press  
/HANDSET LOCATOR while the IN USE light is still flashing.  
The IN USE light flashes for about seven seconds.  
3. All system handsets show Out of range OR No power at base  
for a few seconds and then show Press and hold HANDSET  
LOCATOR on base for 4 sec, then press # on handset when  
the deregistration is completed. The deregistration process  
takes about 10 seconds to complete.  
If deregistration fails, you may need to reset the telephone and  
try again.  
To reset:  
• Press and hold  
OFF/CLEAR or place the handset back in  
the telephone base.  
-OR-  
• Unplug the power from the telephone base, then plug it  
back in.  
After deregistering, register each handset individually. See  
Add and register a handset on page 11.  
NOTE: You cannot deregister the handsets if any other system handset is  
in use.  
12  
 
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the  
suggestions below. For Customer Service, or to purchase  
accessories or replacement parts, visit our website at www.  
telephones.att.com, or call 1 (800) 222-3111. In  
Canada, dial 1 (866) 288-4268. Have the serial number,  
found on the underside of your telephone, available when  
contacting customer service.  
My phone doesn’t work at all.  
• Make sure the power cord is securely plugged in.  
• Make sure that the battery connector is securely plugged into  
the cordless handset.  
• Make sure the telephone line cord is securely and firmly  
plugged into the telephone base and the telephone wall jack.  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to the telephone base or charger when not in use.  
• If the battery is depleted, it may take approximately ten  
minutes to charge the handset before it shows Low battery,  
refer to page 9 for details.  
• Reset the telephone base. Unplug the electrical power. Wait  
for approximately 15 seconds, then plug it back in. Allow up  
to one minute for the cordless handset and telephone base to  
reset.  
• You may need to purchase a new battery. Please refer to  
Battery installation and charging (pages 7-9) in this user’s  
manual.  
13  
 
Appendix  
Troubleshooting  
I cannot get a dial tone.  
• First try all the suggestions above.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• If the previous suggestions don’t work, disconnect the  
telephone base from the telephone jack and connect to a  
different phone. If there is no dial tone on that phone either,  
the problem is in your wiring or local service. Contact your  
telephone service provider.  
• Your line cord might be malfunctioning. Try installing a new  
line cord.  
I cannot dial out.  
• First try all the suggestions in I cannot get a dial tone above.  
• Make sure you have a dial tone before dialing. The cordless  
handset may take a second or two to find the telephone base  
and produce a dial tone. This is normal. Wait an extra second  
before dialing.  
• Eliminate any background noise. Noise from a television, radio  
or other appliances may cause the phone to not dial out  
properly. If you cannot eliminate the background noise, first  
try muting the cordless handset before dialing, or dialing from  
another room in your home with less background noise.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your telephone service provider (charges may apply).  
14  
Appendix  
Troubleshooting  
My cordless handset isn’t performing normally.  
• Make sure the power cord is securely plugged into the  
telephone base. Plug the power adapter into a different,  
working electrical outlet not controlled by a wall switch.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• Reset the telephone base. Unplug the electrical power. Wait  
for 15 seconds then plug it back in. Allow up to one minute  
for the cordless handset and telephone base to reset.  
• Other electronic products can cause interference to your  
cordless phone. Try installing your phone as far away from  
these types of electronic devices as possible: television sets,  
VCRs, or other cordless telephones.  
The handset registration is unsuccessful.  
Follow the steps below to re-register the handset.  
1. Make sure the handset is out of the telephone base or charger  
and shows NOT REGISTERED before you begin registration.  
2. Press and hold /HANDSET LOCATOR for about four seconds  
(until the red IN USE light on the telephone base is on) and then  
release the button.  
3. Place the unregistered handset into telephone base  
or charger.  
Refer to the Add and register a handset section on page 11  
for details.  
15  
Appendix  
Troubleshooting  
Out of range OR No power at base appears on my cordless  
handset.  
• Ensure that the telephone base is powered up.  
• Place the cordless handset in the telephone base for one  
minute to allow the cordless handset and base to resynchronize  
channels.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• Reset the telephone base. Unplug the unit’s electrical power.  
Wait for 15 seconds then plug it back in. Allow up to one minute  
for the cordless handset and telephone base to reset.  
• Other electronic products can cause interference with your  
cordless phone. Try installing your phone as far away from these  
types of electronic devices as possible: television sets, VCRs, or  
other cordless telephones.  
The batteries do not hold a charge.  
• If the cordless handset is in the telephone base or charger  
and the charge light does not come on, refer to The charge  
light is off (page 21) in this Troubleshooting guide.  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to the telephone base or charger when not in use.  
• If the battery is depleted, it may take approximately ten  
minutes to charge the handset before it shows Low battery,  
refer to page 9 for details.  
• You may need to purchase a new battery. Please refer to  
Battery installation and charging (pages 7-9) in this user’s  
manual.  
16  
Appendix  
Troubleshooting  
I get noise, static, or a weak signal even when I’m near the  
telephone base.  
• If you subscribe to high-speed Internet service (digital  
subscriber line - DSL) through your telephone lines, you must  
install a DSL filter between the telephone line cord and the  
telephone wall jack. The filter prevents noise and caller ID  
problems caused by DSL interference. Please contact your DSL  
service provider for more information about DSL filters.  
• You may be able to improve the performance of your cordless  
phone by installing your new telephone base as far as  
possible from any other existing cordless telephone system  
that may already be installed.  
• Other electronic products can cause interference to your  
cordless phone. Try installing your phone as far away from the  
following electronic devices as possible: television sets, VCRs,  
or other cordless telephones.  
• Do not install this phone near a microwave oven or on  
the same electrical outlet. You may experience decreased  
performance while the microwave oven is operating.  
• If your phone is plugged in with a modem or a surge  
protector, plug the phone (or modem/surge protector) into a  
different location. If this doesn’t solve the problem, relocate  
your phone or modem farther apart from one another, or use  
a different surge protector.  
• Relocate your phone to a higher location. The phone may  
have better reception when installed in a high area.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your telephone service provider (charges may apply).  
17  
Appendix  
Troubleshooting  
I experience poor sound quality when using the  
speakerphone.  
• For increased sound quality while using the speakerphone,  
place the handset on a flat surface with the dial pad  
facing up.  
• When using a speakerphone, controlling background noise in  
your environment is essential. While you are listening to your  
party, press DELETE/MUTE to temporarily turn your microphone  
off. When it is your turn to speak, remember to press  
DELETE/MUTE again to turn the microphone on.  
• Excessive background noise will cause a speakerphone to fade  
in and out. Try controlling the background noise by turning off  
any audio devices near the speakerphone. Also, try to avoid  
interrupting the person at the other end of the conversation  
while they are speaking. If background noise cannot be  
controlled, you should terminate speakerphone operation and  
return to normal handset mode.  
I hear other calls while using my phone.  
• Disconnect the telephone base from the telephone jack, and  
plug in a different telephone. If you still hear other calls, the  
problem is probably in your wiring or local service. Call your  
telephone service provider.  
My cordless handset does not ring when I receive a call.  
• Make sure that the ringer is not turned off. Refer to  
Ringer volume section in the manual provided with your  
TL91270/TL91370/TL92220/TL92270/TL92320/TL92370/  
TL92420/TL92470 telephone.  
• Make sure the telephone line cord is plugged securely into the  
telephone base and the telephone jack. Make sure the power  
cord is securely plugged in.  
18  
Appendix  
Troubleshooting  
• The cordless handset may be too far from the telephone base.  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to the telephone base or charger when not in use.  
• You may have too many extension phones on your telephone  
line to allow all of them to ring simultaneously. Try unplugging  
some of the other phones.  
• The layout of your home or office might be limiting the  
operating range. Try moving the telephone base to another  
location, preferably to a higher location.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your telephone service provider (charges may apply).  
• Test a working phone at the phone jack. If another phone has  
the same problem, the problem is the phone jack. Contact  
your telephone service provider (charges may apply).  
• Other electronic products can cause interference with your  
cordless phone. Try installing your phone as far away as  
possible from electronic devices such as wireless routers, or  
other cordless telephones.  
• Re-install the battery, and place the cordless handset in the  
telephone base. Wait for the cordless handset to re-establish  
its connection with the telephone base. Allow up to one  
minute for this to take place.  
• Your line cord might be malfunctioning. Try installing a new  
line cord.  
19  
Appendix  
Troubleshooting  
My calls cut in and out while I’m using my cordless handset.  
• Other electronic products can cause interference with your  
cordless phone. Try installing your phone as far away as  
possible from electronic devices such as wireless routers, or  
other cordless telephones.  
• Do not install this phone near a microwave oven or on  
the same electrical outlet. You may experience decreased  
performance while the microwave oven is operating.  
• If you plug your phone in with a modem or surge protector,  
plug the phone (or modem/surge protector) into a different  
location. If this doesn’t solve the problem, relocate your  
phone or modem farther apart from one another, or use a  
different surge protector.  
• Relocate your telephone base to a higher location. The phone  
may have better reception when installed in a high area.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your telephone service provider (charges may apply).  
• Excessive background noise will cause a speakerphone to fade  
in and out. Try controlling the background noise by turning off  
any audio devices near the speakerphone. Also, try to avoid  
interrupting the person at the other end of the conversation  
while they are speaking. If background noise cannot be  
controlled, you should stop speakerphone operation and  
return to normal handset mode.  
• When using a speakerphone, controlling background noise in  
your environment is essential. While you are listening to your  
party press DELETE/MUTE to temporarily turn your microphone  
off. When it is your turn to speak, remember to press  
DELETE/MUTE to turn the microphone on.  
20  
Appendix  
Troubleshooting  
The charge light is off.  
• Make sure the power and line cords are plugged in correctly  
and securely.  
• Unplug the electrical power. Wait for 15 seconds, then plug it  
back in. Allow up to one minute for the cordless handset and  
telephone base to reset.  
• Clean the cordless handset and telephone base charging  
contacts each month using a pencil eraser or cloth.  
My caller ID isn’t working.  
• Caller ID is a subscription service. You must subscribe to this  
service from your telephone service provider for this feature  
to work on your phone.  
• The caller must be calling from an area that supports  
caller ID.  
• Both your and your caller’s telephone service providers must  
use caller ID compatible equipment.  
• If you subscribe to high-speed Internet service (digital  
subscriber line - DSL) through your telephone lines, you must  
install a DSL filter between the telephone line cord and the  
telephone wall jack. The filter prevents noise and caller ID  
problems caused by DSL interference. Please contact your DSL  
service provider for more information about DSL filters.  
System does not receive caller ID when on a call.  
• Make sure you subscribe to caller ID with call waiting  
features provided by your telephone service provider. Caller  
ID features work only if both you and the caller are in areas  
offering caller ID service, and if both telephone companies use  
compatible equipment.  
21  
Appendix  
Troubleshooting  
I subscribe to a non-traditional telephone service that uses  
my computer to establish connections, and my telephone  
doesn’t work.  
• Make sure your computer is powered on.  
• Make sure your Internet connection is working properly.  
• Make sure that the software is installed and running for your  
non-traditional telephone service.  
• Make sure to plug your USB telephone adapter into a  
dedicated USB port on your computer. Do not plug into a  
multiple port USB hub (USB splitter) that is not powered.  
• In a few rare instances, the USB port on your computer may  
not have enough power. In these instances, try using a USB  
hub with its own external power supply.  
• If you are using a firewall, it may prevent access to your non-  
traditional telephone service provider. Contact your service  
provider for more information.  
Common cure for electronic equipment:  
If the telephone is not responding normally, try resetting the  
telephone. Do the following in the order listed:  
1. Disconnect the power to the telephone base.  
2. Disconnect the cordless handset battery, and spare battery, if  
applicable.  
3. Wait a few minutes.  
4. Connect power to the telephone base.  
5. Re-install the battery, and place the cordless handset into the  
telephone base.  
6. Wait for the cordless handset to re-establish its connection  
with the telephone base. Allow up to one minute for this to  
take place.  
22  
Appendix  
Maintenance  
Taking care of your telephone  
• Your cordless telephone contains sophisticated electronic  
parts, so it must be treated with care.  
• Avoid rough treatment.  
• Place the handset down gently.  
• Save the original packing materials to protect your telephone  
if you ever need to ship it.  
Avoid water  
• Your telephone can be damaged if it gets wet. Do not use the  
handset in the rain, or handle it with wet hands. Do not install  
the telephone base near a sink, bathtub or shower.  
Electrical storms  
• Electrical storms can sometimes cause power surges harmful  
to electronic equipment. For your own safety, take caution  
when using electric appliances during storms.  
Cleaning your telephone  
• Your telephone has a durable plastic casing that should  
retain its luster for many years. Clean it only with a soft cloth  
slightly dampened with water or a mild soap.  
• Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when  
you are wet or standing in water. If the telephone base should fall into  
water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the  
unplugged cords.  
23  
 
Appendix  
Important safety information  
This symbol is to alert you to important operating or servicing instructions  
that may appear in this user’s manual. Always follow basic safety precautions  
when using this product to reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There might be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak,  
report it immediately, but use a telephone away from the area where gas is  
leaking. If this product is a cordless model, make sure the base is also away  
from the area.  
Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool,  
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for  
cleaning. If the product comes in contact with any liquids, unplug any line or  
power cord immediately. Do not plug the product back in until it has dried  
thoroughly.  
Install this product in a protected location where no one can trip over any  
line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read the Troubleshooting section  
on pages 13-22 of this user’s manual. If you cannot solve the problem, or  
if the product is damaged, refer to the Limited warranty section on pages  
30-32. Do not open this product except as may be directed in your user’s  
manual. Opening the product or reassembling it incorrectly may expose you  
to hazardous voltages or other risks.  
Replace batteries only as described in your user’s manual (pages 7-9). Do not  
burn or puncture batteries — they contain caustic chemicals.  
This power adapter is intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it is  
plugged into a ceiling or an under-the-table/cabinet outlet.  
CAUTION: Use only the power adapter provided with this product. To  
obtain a replacement, visit our website at www.telephones.att.com,  
or call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.  
24  
 
Appendix  
Important safety information  
Especially about corded telephones  
Privacy: The same features that make a cordless telephone convenient create  
some limitations. Telephone calls are transmitted between the telephone base  
and the handset by radio waves, so there is a possibility that your cordless  
telephone conversations could be intercepted by radio receiving equipment  
within range of the cordless handset. For this reason, you should not think  
of cordless telephone conversations as being as private as those on corded  
telephones.  
Electrical power: The telephone base of this cordless telephone must be  
connected to a working electrical outlet which is not controlled by a wall  
switch. Calls cannot be made from the handset if the telephone base is  
unplugged, switched off or if the electrical power is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies  
that may cause interference to TVs and VCRs. To minimize or prevent such  
interference, do not place the telephone base of the cordless telephone near  
or on top of a TV or VCR. If interference is experienced, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
Rechargeable batteries: This product contains nickel-metal hydride  
rechargeable batteries. Exercise care in handling batteries in order not to  
create a short circuit with conductive material such as rings, bracelets, and  
keys. The battery or conductor may overheat and cause harm. Observe proper  
polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in  
a safe manner. Do not burn or puncture. Like other batteries of this type, if  
burned or punctured, they could release caustic material which could  
cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily  
participating in an industry program to collect and recycle  
nickel-metal hydride rechargeable batteries when taken  
out of service within the United States. These batteries may  
be taken to a participating local retailer of replacement  
batteries or recycling center. Or you may call 1 (800) 8-  
BATTERY for locations accepting spent Ni-MH batteries.  
25  
 
Appendix  
Important safety information  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones): Wireless  
Technology Research, LLC (WTR), an independent research entity, led a  
multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and  
Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in  
a breast pocket, when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless telephones.  
Especially about telephone answering systems  
Two-way recording: This unit does not sound warning beeps to inform the other  
party that the call is being recorded. To ensure that you are in compliance  
with any federal or state regulations regarding recording a telephone call, you  
should start the recording process and then inform the other party that you are  
recording the conversation.  
SAVE THESE INSTRUCTIONS  
26  
 
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical  
requirements adopted by the Administrative Council for Terminal Attachments  
(ACTA). The label on the back or bottom of this equipment contains, among other  
things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must  
be provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with the applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular plug  
is provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. An RJ11 jack should normally be used  
for connecting to a single line and an RJ14 jack for two lines. See Installation  
Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices  
you may connect to your telephone line and still have them ring when you  
are called. The REN for this product is encoded as the 6th and 7th characters  
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In  
most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the connection  
of this equipment does not disable your alarm equipment. If you have questions  
about what will disable the alarm equipment, consult your telephone service  
provider or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular  
jack until the problem has been corrected. Repairs to this telephone equipment  
can only be made by the manufacturer or its authorized agents. For repair  
procedures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone  
service provider may temporarily discontinue your telephone service. The  
telephone service provider is required to notify you before interrupting service.  
If advance notice is not practical, you will be notified as soon as possible. You  
will be given the opportunity to correct the problem and the telephone service  
provider is required to inform you of your right to file a complaint with the FCC.  
Your telephone service provider may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning of this product.  
The telephone service provider is required to notify you if such changes are  
planned.  
27  
 
Appendix  
FCC Part 68 and ACTA  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
If this product has memory dialing locations, you may choose to store emergency  
telephone numbers (e.g., police, fire, medical) in these locations. If you do store  
or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before  
hanging up.  
Perform such activities in off-peak hours, such as early morning or late  
evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not  
cause harmful interference, and (2) this device must accept any interference,  
including interference that may cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the  
Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The  
REN is an indication of the maximum number of devices allowed to be connected  
to a telephone interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the sum of the RENs  
of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
28  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a  
Class B digital device under Part 15 of the Federal Communications Commission  
(FCC) rules.  
These requirements are intended to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used  
in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur  
in a particular installation.  
If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate the  
equipment.  
This device complies with Part 15 of the FCC rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation. Privacy of communications may not be ensured  
when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of  
radio frequency energy that can be safely absorbed by a user or bystander  
according to the intended usage of the product. This product has been tested  
and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used such  
that parts of the user’s body other than the hands are maintained at a distance  
of approximately 20cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
29  
 
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty  
service, and all questions about this product should be directed to: In the  
United States of America, call 1 (800) 222-3111 or visit www.  
telephones.att.com; in Canada, call 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of  
a valid proof of purchase (“CONSUMER” or “you”) that the product and all  
accessories provided in the sales package (“PRODUCT”) are free from defects  
in material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with the PRODUCT  
operating instructions. This limited warranty extends only to the CONSUMER  
for products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials  
and workmanship during the limited warranty period (“materially  
defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service  
representative repairs or replaces at the manufacturer’s option, without  
charge, a materially defective PRODUCT. If the manufacturer repairs the  
PRODUCT, they may use new or refurbished replacement parts. If the  
manufacturer chooses to replace the PRODUCT, they may replace it with a  
new or refurbished PRODUCT of the same or similar design. The manufacturer  
retains the defective parts, modules, or equipment. Repair or replacement  
of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The  
manufacturer returns the repaired or replacement products to you in working  
condition. You should expect the repair or replacement to take approximately  
30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from  
the date of purchase. If the manufacturer repairs or replaces a materially  
defective PRODUCT under the terms of this limited warranty, this limited  
warranty also applies to repaired or replacement PRODUCT for a period of  
either (a) 90 days from the date the repaired or replacement PRODUCT is  
shipped to you or (b) the time remaining on the original one-year limited  
warranty; whichever is longer.  
30  
 
Appendix  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
PRODUCT that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
PRODUCT that has been damaged due to repair, alteration, or modification  
by anyone other than an authorized service representative of the  
manufacturer; or  
PRODUCT to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
PRODUCT to the extent that the problem is caused by use with non-AT&T  
accessories; or  
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates  
or electronic serial numbers have been removed, altered or rendered  
illegible; or  
PRODUCT purchased, used, serviced, or shipped for repair from outside  
the United States of America or Canada, or used for commercial or  
institutional purposes (including but not limited to products used for rental  
purposes); or  
PRODUCT returned without a valid proof of purchase (see item 6 below);  
or  
Charges for installation or setup, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111;  
in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for  
service, please review the user’s manual. A check of the PRODUCT’s controls  
and features might save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of the PRODUCT(s) to the service location.  
The manufacturer will return repaired or replaced PRODUCT under this  
limited warranty. Transportation, delivery or handling charges are prepaid. The  
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.  
If the PRODUCT failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, the manufacturer  
notifies you and requests that you authorize the cost of repair prior to any  
further repair activity. You must pay for the cost of repair and return shipping  
costs for the repair of products that are not covered by this limited warranty.  
31  
Appendix  
Limited warranty  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT  
to the service location along with a description of the malfunction or  
difficulty; and  
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT  
purchased (PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the  
manufacturer of this AT&T branded PRODUCT. It supersedes all other written  
or oral communications related to this PRODUCT. The manufacturer provides  
no other warranties for this PRODUCT. The warranty exclusively describes all  
of the manufacturer’s responsibilities regarding the PRODUCT. There are no  
other express warranties. No one is authorized to make modifications to this  
limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and  
you might also have other rights that vary from state to state or province to  
province.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the PRODUCT is  
fit for ordinary use) are limited to one year from date of purchase. Some  
states/provinces do not allow limitations on how long an implied warranty  
lasts, so the above limitation might not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue,  
inability to use the PRODUCT or other associated equipment, the cost of  
substitute equipment, and claims by third parties) resulting from the use of  
this PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclusion  
might not apply to you.  
Please retain your original sales receipt as proof  
of purchase.  
32  
Appendix  
Technical specifications  
RF frequency band  
1921.536MHz — 1928.448MHz  
Channels  
5
Operating temperature  
Handset voltage  
32°F — 122°F  
0°C — 50°C  
2.4 — 3.2 VDC  
6VAC @300mA  
2.4V 750mAH  
Charger voltage  
(AC adapter output)  
Replacement battery  
Operating time*  
Talk time (handset): up to eight hours  
Talk time (speakerphone): up to five hours  
Standby: up to seven days  
* Operating times varies depending on your actual use and the age of  
the battery.  
DECT 6.0 digital technology  
The AT&T DECT 6.0 products offer unsurpassed range  
performance and sound clarity. This is achieved through a unique  
antenna design and advances in noise-filtering technology.  
An independent laboratory has confirmed that AT&T DECT 6.0  
products perform up to 45% better in range competitions. Now  
calls can be taken in the basement, backyard and garage with  
exceptional sound quality.  
Telephone operating range  
This cordless telephone operates within the maximum power  
allowed by the Federal Communications Commission (FCC). Even  
so, this handset and telephone base can communicate over only  
a certain distance — which can vary with the locations of the  
telephone base and handset, the weather, and the construction  
of your home or office.  
33  
 
Appendix  
Technical specifications  
Extended range and clarity  
This telephone base comes with an antenna which gives much  
better clarity and covers a longer range than before.  
34  
 
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such  
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under  
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and  
trade names are those of their respective owners.  
© 2009 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219.  
Printed in China. Issue 1 AT&T 12/09.  

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