AT T HS 8270 User Manual

USER’S MANUAL  
Part 2  
900 MHz Cordless Answering  
System Speakerphone HS-8270  
with Caller ID/Call Waiting  
L
1
L
2
Please also read  
Part 1 — Important  
Product Information  
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.  
CONTENTS  
Store a Number and Name from  
BEFORE YOU BEGIN ........................3  
About Caller ID with Call Waiting............3  
About Home and Local Area Codes........3  
Call History .............................................27  
View Memory Numbers ............................27  
Delete Memory Numbers........................28  
Edit Memory Numbers..............................28  
Priority Ring Numbers ..............................29  
Dial a Memory Number  
INSTALLATION.................................4  
Before You Install...........................................4  
Table/Desk & Wall Installation....................5  
from the Handset ...................................29  
Dial a Memory Number  
from the Base..........................................29  
FEATURE SETUP..............................7  
Softkeys............................................................7  
Message Window Display for  
Feature Setup.............................................7  
Telephone Feature Setup.............................8  
Caller ID Feature Setup...............................9  
Answering System Feature Setup............10  
Caller Specific Outgoing  
ANSWERING SYSTEM OPERATION  
At the Base..................................30  
Audible Indicators.......................................30  
About Mailboxes.........................................30  
Announcement Play/Silent ........................30  
Answering Calls...........................................31  
Call Screening/Intercept ............................31  
Announcement Bypass ..............................31  
Record a Memo ..........................................31  
Listen to, Save & Delete Messages..........32  
Message Window Display..........................33  
Announcement Feature Setup.............15  
Talking Caller ID Feature Setup...............15  
TELEPHONE OPERATION  
At the Handset ............................19  
Make,Answer, or End a Call.....................19  
Handset Volume...........................................19  
Flash.................................................................19  
Preview a Number ......................................19  
Redial .............................................................20  
Temporary Tone ..........................................20  
Mute...............................................................20  
Hold ...............................................................21  
Intercom........................................................21  
Record a Phone Conversation ................21  
Changing Channels .....................................22  
Headset Jack.................................................22  
ANSWERING SYSTEM OPERATION  
At Cordless Handset or  
Touch Tone Phone ........................34  
Call Screening ..............................................34  
Connect with the Answering System.......34  
Remote Access Commands......................35  
Voice Help Menu.........................................37  
Audible Signals.............................................37  
CALLER ID OPERATION..................38  
Call Waiting ..................................................38  
Incoming Call History................................38  
Memory Match............................................38  
Review Call History ...................................39  
Display Dial...................................................39  
Delete Call Records from  
TELEPHONE OPERATION  
At the Base..................................23  
Make,Answer, or End a Call.....................23  
Speaker/Base Ringer Volume ....................23  
Flash ...............................................................23  
Redial .............................................................23  
Mute...............................................................23  
Hold ...............................................................23  
Page/Intercom..............................................24  
Handset Locator .........................................24  
Call History .............................................40  
Caller ID Display Messages.......................41  
OPERATING RANGE .......................42  
TELEPHONE MEMORY/DIRECTORY...25  
Store a Number in Memory ...................25  
Store a Pause in a Memory Number ......26  
Store a Name with a  
Memory Number ...................................26  
Replace a Stored Number ........................26  
BATTERIES ....................................43  
Battery Life...................................................43  
Charge the Handset Battery Pack..........43  
Replace the Handset Battery Pack.........45  
IN CASE OF DIFFICULTY ................46  
1
BEFORE YOU BEGIN  
About Caller ID with Call Waiting  
This product has a Caller ID with Call Waiting feature that lets you see  
whos calling while youre on another call.  
To use this feature, you may need to change your phone service. Contact  
your local phone service provider if you have:  
no Caller ID or Call Waiting service  
either Caller ID or Call Waiting as a single service  
both Caller ID and Call Waiting, but as separate services (you may  
need combined service).  
You can also use this product with regular Caller ID service or no Caller ID  
services. To turn off this phones Caller ID with Call Waiting feature, see  
the FEATURE SETUP section of this manual.  
There may be fees for Caller ID services, and such services may not be  
available in all areas. This phone can provide information only if both you  
and the caller are in areas offering Caller ID service, and if both telephone  
companies use compatible equipment.  
About Home and Local Area Codes  
Always program your home area code, and, if you need them, your local area  
codes (up to four — see page 9). Programming these area codes will  
change how numbers are displayed in the call history, and will allow for  
correct operation of the Display Dial feature (see page 39).  
If you dial  
For  
Enter as Home Code  
7 digits  
Calls within your  
home area code  
Your home area code  
(phone number, no area code)  
10 digits  
(area code + phone number)  
OR —  
Calls within your  
home area code  
0 0 0  
11 digits  
(1 + area code + phone number)  
If you dial  
For  
Enter as Local Codes  
11 digits  
All calls outside  
No Local Area Codes  
(1 + area code + phone number)  
your home area code  
10 digits  
Some calls outside  
Area codes that do  
(area code + phone number)  
your home area code not require a “1”  
If you dial 10 digits (area code plus phone number) for calls within your own area  
code, include your area code as a Local Area Code.  
3
INSTALLATION  
Before You Install  
Choose a location for the base near an electrical outlet and a telephone  
jack. This phone requires a modular telephone jack and a standard  
electrical outlet (110v AC) not controlled by a wall switch. For optimum  
performance, install the base on the highest floor of your home.  
4
INSTALLATION  
Table/Desk and Wall Installation  
1
Install the handset battery.  
a) Remove battery  
compartment  
cover by pressing  
on indentation  
and sliding  
c) Replace cover  
by sliding it  
downward.  
on its track up  
over battery  
case until it  
snaps firmly  
into place.  
b) Plug battery pack  
connector into handset,  
and place battery pack and  
wires into compartment.  
2
Attach belt clip to the cordless handset ( optiona l) .  
NOTE: The handset cannot be charged in the face-up position  
when the belt clip is attached.  
b) Push up  
and  
away to  
a) Slide down  
remove.  
into grooves  
to attach.  
NOTE: Connect power to the base unit before placing the  
handset in the cradle.  
5
INSTALLATION  
Modular  
telephone  
jack  
Standard  
electrical outlet  
3
Connect the telephone line cord.  
If you are wall mounting the phone, use the  
short line cord and press the excess cord  
into the groove on the bottom of the base.  
4
Connect the  
power cord.  
5
6
7
Mount the base on the wall. (WALL MOUNTING ONLY)  
Hold the base so the mounting knobs on the standard wall jack  
will fit into the holes on the bottom of the base. Slide the base  
down onto the knobs until it locks into place.  
Charge the handset battery.  
Place the handset face up or face down in the base.  
Charge the battery at least 12 hours the first time. After the first  
charge, the battery will quick-charge in only six hours.  
Check for dial tone.  
After the batteries are charged, lift the handset and press P;  
you should hear a dial tone.  
8
9
Set up Telephone features.  
See page 8.  
Set up Caller ID features.  
See page 9.  
1 0 Set up Answering System features.  
See pages 10–14.  
1 1  
Set up Caller Specific Outgoing Announcements and  
Talking Caller ID.  
See pages 15–18.  
6
FEATURE SETUP  
Softkeys  
Use the two “softkeys” on the handset, shown in the illustration, to access  
many features.  
1
Press U to begin viewing options.  
When you see arrows on the display  
screen, you can use the < and > buttons  
beneath the softkeys to scroll through  
choices or move to the next display.  
MENU  
SETUP INTERCOM  
2
Press the softkey below the operation  
indicated on the display screen to select  
that operation.  
Softkey  
Softkey  
Access  
system  
features to  
program  
< and >  
buttons  
Message Window Display for Feature Setup  
The message window on the base displays messages during feature setup.  
Window Displays:  
When:  
SU  
CH  
SA  
System is in Setup Mode  
You have pressed c  
System is in Setup Mode and Ring Select  
is set to Toll Saver  
7
FEATURE SETUP  
Telephone Feature Setup  
At the handset, you can set up one feature at a time, or you can set up a  
feature and then move on to set up another feature.  
1
Make sure the phone is off (  
displayed).  
is not  
2
3
Press U, then >, and use the softkey to  
select SETUP.  
Select DONEif needed to reach the feature  
you want to set, then use the CHANGE  
softkey to scroll through the options for  
that feature.  
MENU  
SETUP INTERCOM  
4
Select DONEagain when the desired choice  
is displayed to save your selection and  
move to the next feature.  
When you have finished setting Telephone features, you can continue on to  
set up Caller ID features. To exit Feature Setup, press U.  
Dial Mode  
If you have touch tone service, the phone will be  
ready to use as soon as the battery is charged.  
Change this setting only if you have dial pulse  
(rotary) service. This setting affects both the  
handset and the base.  
DIAL MODE:TONE  
CHANGE DONE  
DIAL MODE:PULSE  
CHANGE  
DONE  
Handset Ringer Off / Battery Save  
When the Ringer is set to OFF, the handset stays  
ready to use for up to 30 days before you have to  
return it to the base for recharging. When the  
Ringer is off, the Intercom/Handset Locator feature  
does not work, and the screen does not display  
incoming call information. However, the call  
information is stored in the call history. When the  
Ringer is on, the handset stays ready to use for up  
to 15 days, and all features are active.  
RINGER: ON  
CHANGE  
DONE  
DONE  
RINGER: OFF  
CHANGE  
Handset Ringer  
You can choose from four different handset Ringer  
styles. Select DONEto choose a Ringer style.  
RING TYPE: 1  
CHANGE DONE  
8
FEATURE SETUP  
Caller ID Feature Setup  
You can set up Caller ID features at the handset right after setting up the  
final Telephone feature (Handset Ringer), by programming your Home Area  
Code. Otherwise, follow Steps 1 -4 in “Telephone Feature Setup” on page 8  
to begin setting up Caller ID features.  
Program Home and Local Area Codes  
Your “home area code” is usually the area code from which you are dialing.  
Local area codes” are area codes for which you must dial an area code but  
not “1.” Always program your home area code, and, if you need them, up to  
four local area codes to allow for correct operation of the Display Dial  
feature (see page 39).  
NOTE: Do not select CHANGE. Instead, when screen displays  
AREA CODE 1:  
1
Use the keypad to enter your home area  
code (AREA CODE 1).  
2
Select CODE 2to reach AREA CODE 2(the  
screen displays any current local area code  
stored here). Use the keypad to enter a  
three-digit local area code.  
AREA CODE 1:000  
CODE 2  
DONE  
3
4
Continue as in Step 1 for area codes 3, 4  
and 5 as needed.  
Select DONEwhen finished.  
Caller ID with Call Waiting  
You must subscribe to Caller ID with Call Waiting  
service (a combined service) in order for this  
feature to work. If you dont have Caller ID with  
Call Waiting service, turn this feature off.  
CIDCW: ON  
CHANGE  
DONE  
DONE  
CIDCW: OFF  
CHANGE  
Call List Options  
Choose whether the system stores information  
about ALL CALLSreceived, or for NO CALLS.  
LIST:ALL CALLS  
CHANGE DONE  
LIST:NO CALLS  
CHANGE DONE  
9
FEATURE SETUP  
Answering System Feature Setup  
Stop recording;  
Exit Answering  
System Feature  
Setup  
Delete selected  
announcement  
Scroll through  
screen options  
Scroll through  
screen options  
Record/review  
outgoing  
announcement  
Set/review  
answering  
system features  
Use with other  
buttons to  
change settings  
Set/review day  
and time  
At the base, you can set up one feature at a time, or you can set up a  
feature, and then move on to set up another feature. The system provides  
audible prompts as you set up Answering System features.  
1
Make sure the answering system is on, and press * (CHANGE) on  
the base. The Message Window displays CH.  
2
3
4
5
Press 9 (SETUP) to reach the feature you want to set (the current  
feature will be announced by the system).  
Press 4 (REPEAT) or 6 (SKIP) to scroll through the options for  
that feature.  
Press 9 (SETUP) again when the desired choice is displayed to  
save your selection and move to the next feature.  
To exit Answering System Feature Setup at any time, press  
X or x.  
10  
FEATURE SETUP  
Select Your Announcement  
NOTE: For information about how to record your announcements, see  
page 13.  
You can record up to three different announcements — A, B, and AO.  
Announcements A and B are used when you want the system to record  
callers’ messages. Announcement AO (Announce Only) is used when  
you want to give information to callers without accepting messages.  
By selecting A, B, or AO, you decide which announcement your callers  
will hear when the system answers a call (the system comes set to A).  
1
Press 9 (SETUP) until the system announces “Selected  
announcement is….”  
2
3
Press 4 (REPEAT) or 6 (SKIP) to choose announcement A, B,  
or AO.  
Press 9 (SETUP) when your choice is announced and displayed.  
Ring Select / Toll Saver  
Choose how many times the phone will ring before the system answers a  
call (preset to 4). Set for 1to 7rings, or set to SAfor Toll Saver. With Toll  
Saver active, the system answers after two rings when you have new  
messages and after four rings when you have no new messages.  
1
Press 9 (SETUP) until the system announces “Number of rings….”  
Press 4 (REPEAT) or 6 (SKIP) to choose Ring Select setting.  
Press 9 (SETUP) when your choice is announced and displayed.  
2
3
Audible Message Alert  
When Message Alert is on, the base beeps once every 15 seconds when  
new mesages have been received. The Message Window displays  
for on  
and  
for off.  
1
Press 9 (SETUP) until the system announces Message Alert is….”  
Press 4 (REPEAT) or 6 (SKIP) to choose your setting.  
Press 9 (SETUP) when your choice is announced and displayed.  
2
3
11  
FEATURE SETUP  
Change Remote Access Code  
Change the code you use to access features and functions of the answering  
system from a touch tone phone. The Remote Access Code comes set to 500.  
NOTE: Do not use the same code as the Priority Calling Code.  
1
Press 9 (SETUP) until the system announces “Remote access  
code is….”  
2
Press 4 (REPEAT) or 6 (SKIP) to change the first digit, then press  
9 (SETUP) to move to the next digit. Repeat for second and third  
digits.  
3
Press 9 (SETUP) when your choice is announced and displayed.  
Priority Call Signal  
When a caller enters the Priority Calling Code from a touch tone phone,  
the system “chirps” to alert you that you have a Priority Call. Youll need to  
provide select callers with the Priority Calling Code (preset to 999) in  
order for them to use this feature.  
1
Your caller dials your telephone number from a touch tone phone.  
2
When the announcement begins to play, your caller can enter the  
Priority Calling Code.  
3
The system “chirps,then pauses. This continues for up to 30  
seconds, unless you answer the phone, or the system picks up  
the call.  
4
5
If you do not answer, your caller can press 5 to stop the Priority  
Call signal.  
The caller can press 1 or 2 to leave a message in Mailbox 1 or  
Mailbox 2.  
Change Priority Calling Code  
Change the code a caller enters to alert you that you have a Priority Call.  
The Priority Calling Code comes set to 999.  
NOTE: Do not use the same code as the Remote Access Code.  
1
Press 9 (SETUP) until the system announces “Priority Calling  
Code is….”  
2
Press 4 (REPEAT) or 6 (SKIP) to change the first digit, then press  
9 (SETUP) to move to the next digit. Repeat for second and third  
digits.  
3
Press 9 (SETUP) when your choice is announced and displayed.  
12  
FEATURE SETUP  
Review Feature Settings  
Check the status of the answering system feature settings by pressing  
9 (SETUP) on the base.  
Record Your Announcement from the Base  
You can record up to three different announcements — A, B, and AO  
— that callers will hear when the system answers a call. Each  
announcement can be up to three minutes long.  
Announcements A and B are used when you want the system to record  
callers’ messages. Announcement AO (Announce Only) is used when  
you want to give information to callers without accepting messages.  
If you choose not to record an announcement for A or B, the system  
answers with a prerecorded announcement: “Hello. Please leave a  
message after the tone.” The system does not have a prerecorded  
announcement for AO.  
For Announcements A and B, make sure you indicate in your  
announcement who has been assigned to each mailbox, and that  
callers should press 1 or 2 to access the appropriate mailbox.  
NOTE: For best sound quality, record your announcement from the  
cordless handset (see “Remote Access Commands in ANSWERING  
SYSTEM OPERATION At Cordless Handset or Touch Tone Phone on  
page 35).  
1
If the announcement you want to record is the currently selected  
announcement (A, B, or AO) go to Step 2. If not, select the  
announcement by following the instructions in “Select Your  
Announcement” on page 11, then go to Step 2 below.  
2
3
4
Press * (CHANGE) on the base.  
Press 7 (ANNC) .  
At the prompt, begin recording your announcement. Speak in a  
normal tone of voice, about nine inches from the microphone.  
5
When you are finished, press X or x. If the  
announcement did not record successfully, youll hear an error  
tone. Record the announcement again.  
To r eview the a nnou ncement at any time, press 7 (ANNC).  
NOTE: The total recording time for this system is about 12 minutes.  
Since all messages, memos, and announcements contribute to that time,  
a short outgoing announcement is recommended.  
13  
FEATURE SETUP  
Delete an Announcement  
1
If the announcement you want to delete is the currently selected  
announcement (A, B, or AO) go to Step 2. If not, select the  
announcement by following the instructions in “Select Your  
Announcement” on page 11, then go to Step 2 below.  
Press 7 (ANNC) on the base.  
2
3
Press D while the announcement is playing. The system  
beeps once when the announcement is deleted.  
Set the Clock  
1
Press * (CHANGE). The Message Window displays CH.  
2
Press 8 (CLOCK). The system announces the current day setting.  
To change the day setting, hold down 4 (REPEAT) or 6 (SKIP)  
until the correct day is announced. Then release the button.  
Press 8 (CLOCK). The system announces the current hour  
setting. To change the hour setting, hold down 4 (REPEAT) or 6  
(SKIP) until the correct hour is announced. Then release the  
button.  
Press 8 (CLOCK). The system announces the current minutes  
setting. To change the minutes setting, hold down 4 (REPEAT) or  
6 (SKIP) until the correct minutes are announced. Then release  
the button.  
3
4
8
Press 8 (CLOCK). The system announces the new day and time.  
To check the cu r rent clock setting at any time, press 8 (CLOCK).  
14  
FEATURE SETUP  
Caller Specific Outgoing Announcement Feature Setup  
Record personalized announcements — Caller Specific Outgoing  
Announcements — that can be played to select callers. You can program  
Caller Specific Outgoing Announcements to match:  
specific telephone numbers, or  
callers who choose to block their name and number when  
calling (private calls), or  
callers from areas in which Caller ID information is not transmitted  
(unknown calls).  
Callers from the numbers and call types you designate will hear your  
special announcement, not the “regular” announcement. You can set the  
system to record callers’ messages after your special announcement plays,  
or to give information to callers without accepting messages (see Step 9 in  
“Review Caller Specific Outgoing and Talking Caller ID Announcements” on  
page 17).  
You can program up to three Caller Specific Outgoing Announcements.  
Each announcement can be up to three minutes long.  
Talking Caller ID Feature Setup  
You can also record announcements to be played at the base Talking  
Caller ID — when a call is received from a telephone number or call type  
you program. The Talking Caller ID Announcement will play once, then the  
phone will ring normally.  
You can program up to 10 Talking Caller ID Announcements. Each  
announcement can be up to five seconds long.  
Record Caller Specific Outgoing and Talking Caller ID  
Announcements from the Handset  
1
Make sure the phone is off (  
displayed).  
is not  
2
3
Press U.  
Use the softkey to select DIR.  
MENU  
CALL ID  
DIR  
4
Select ANS SYS.  
DIRECTORY  
MEM  
ANS SYS  
15  
FEATURE SETUP  
5
To record a Caller Specific Outgoing  
Announcement, select OUTGOING  
— OR —  
ANNOUNCEMENTS  
OUTGOING LOCAL  
— OR —  
To record a Talking Caller ID  
Announcement, select LOCAL.  
Select ADD. The screen displays ENTER  
NUMBER:.  
6
7
LOCAL  
REVIEW  
ADD  
Use the keypad to enter the digits (up to  
24) of the incoming phone number, then  
select DONE  
ENTER NUMBER:  
DONE  
— OR —  
Press >, then select DONEto match  
incoming PRIVATE CALLinformation  
— OR —  
Press > >, then select DONEto match  
UNKNOWN CALLinformation.  
Select RECORD.  
Using the handset, record an  
announcement.  
8
9
5550123  
RECORD  
1 0 Select STOPwhen you are finished  
recording. The system plays the  
RECORDING...  
STOP  
announcement you just recorded.  
1 1  
The screen displays the number or call  
type matched to this announcement. To  
change the recording, select RE-RECORD  
— OR —  
5550123  
RE-RECORD DONE  
Select DONE. If you have not recorded all  
announcements, begin again at Step 5.  
16  
FEATURE SETUP  
Review Caller Specific Outgoing and Talking Caller ID Announcements  
1
Make sure the phone is off (  
displayed).  
is not  
2
3
Press U.  
Use the softkey to select DIR.  
MENU  
CALL ID  
DIR  
4
5
Select ANS SYS.  
DIRECTORY  
ANS SYS  
MEM  
To review a Caller Specific Outgoing  
Announcement, select OUTGOING  
— OR —  
To review a Talking Caller ID  
Announcement, select LOCAL.  
ANNOUNCEMENTS  
OUTGOING LOCAL  
— OR —  
6
7
8
Select REVIEW. The screen displays the  
first announcement.  
OUTGOING  
REVIEW  
ADD  
Use < or > to display the  
announcement you want to review.  
Select OPTIONS.  
1
3175550123  
OPTIONS  
DONE  
9
Select PLAY. The system plays the  
announcement. You can select STOPto  
stop playback  
1
3175550123  
RE-RECORD PLAY  
— OR —  
Select RE-RECORDto change the  
announcement  
1
3175550123  
RE-RECORD PLAY  
— OR —  
For Caller Specific Outgoing  
Announcements only, press >, then select  
ANN ONLY, then select CHANGEto turn  
the Announce Only feature ONor OFF.  
1
3175550123  
DELETE ANN ONLY  
1 0 Select DONEto exit.  
17  
FEATURE SETUP  
Delete Caller Specific Outgoing and Talking Caller ID Announcements  
1
Make sure the phone is off (  
displayed).  
is not  
2
3
Press U.  
Use the softkey to select DIR.  
MENU  
CALL ID  
DIR  
4
5
Select ANS SYS.  
DIRECTORY  
ANS SYS  
MEM  
To delete a Caller Specific Outgoing  
Announcement, select OUTGOING  
— OR —  
To delete a Talking Caller ID  
Announcement, select LOCAL.  
ANNOUNCEMENTS  
OUTGOING LOCAL  
— OR —  
6
7
Select REVIEW. The screen displays the  
first announcement.  
OUTGOING  
REVIEW  
ADD  
Use < or > to display the  
announcement you want to delete.  
8
9
Select OPTIONS.  
1
Press >.  
3175550123  
OPTIONS  
DONE  
1 0 Select DELETE. The announcement is  
deleted, and the remaining  
1
3175550123  
DELETE DONE  
announcements are renumbered.  
18  
TELEPHONE OPERATION  
AT THE HANDSET  
See the TELEPHONE  
MEMORY/ DIRECTORY and  
CALLER ID OPERATION  
sections of this manual for  
more calling options.  
Screen remains lit  
for 30 seconds after  
you press any key  
Scroll through  
screen displays  
Make,  
Answer, or  
End a Call  
Press P.  
The screen  
displays  
Flash  
Access subscriber  
services while  
on a call  
Ñ OR Ñ  
Preview a  
when  
Number  
Enter up to 24  
digits before  
connected, and  
may display  
SEARCHING...  
calling (use < to  
correct an error),  
then press  
to call.  
Handset Volume  
Level changes each time you  
press V. At the highest  
setting, youll hear a beep.  
19  
TELEPHONE OPERATION  
AT THE HANDSET  
Redial  
The last number dialed at the handset or base (up to 24 digits) is stored in  
redial memory until you dial another number.  
1
Press P. Wait for the dial tone and  
for the to appear.  
2
Use the softkey to select REDIAL.  
5550123  
MEM REDIAL  
(REDIALdoes not appear on the screen if  
there is no number in redial memory.)  
NOTE: MEMon the screen display refers to  
telephone memory. For Telephone Memory  
Features, see TELEPHONE MEMORY/ DIRECTORY  
starting on page 25.  
Temporary Tone  
If you have dial pulse (rotary) service, you can press * during a call to  
switch to touch tone dialing.  
1
Dial the call.  
2
3
Press *. Buttons pressed after this send tone signals.  
When you hang up or press  
, the phone automatically  
returns to dial pulse (rotary) dialing.  
Mute  
Mute allows you to hear your caller, but prevents the caller from hearing you.  
1
Press > while on a call, until the screen  
displays MUTE; select MUTE.  
MUTE  
HOLD  
HOLD  
2
To return to your conversation, select  
UNMUTE.  
MUTED  
UNMUTE  
20  
TELEPHONE OPERATION  
AT THE HANDSET  
Hold  
When you put a call on hold, you cannot hear your caller and your caller  
cannot hear you.  
1
Press > while on a call, until the screen  
displays HOLD; select HOLD. The screen  
displays CALL HELD.  
MUTE  
HOLD  
2
To return to the call, select UNHOLD  
— OR —  
CALL HELD  
UNHOLD  
Lift the handset of an extension on the  
same line.  
Intercom  
1
Press U, then >; select INTERCOM.  
MENU  
SETUP INTERCOM  
2
Using the handset, speak to someone at the  
base.  
3
Select OFFwhen finished.  
INTERCOM ON  
PAGE  
OFF  
Record a Phone Conversation  
Using the handset (not the speakerphone), you can record a phone  
conversation up to three minutes long. Listen to the recording as you do  
any other message.  
NOTE: This unit does not sound warning beeps to let the other party  
know that the call is being recorded. To ensure that you are in  
compliance with any state and federal regulations that concern  
recording a telephone call, you should start the recording process and  
then inform the caller that you are recording the call.  
1
Press a, then # at any time during a phone conversation at  
the handset.  
2
3
Press 1 or 2 to select in which mailbox the conversation will be  
recorded. The system beeps and begins recording.  
To stop recording, press 5, or press K at the base.  
21  
TELEPHONE OPERATION  
AT THE HANDSET  
Changing Channels  
This cordless telephone has an advanced AutoSelect feature that minimizes  
the chance of interference. When the phone is looking for a clear channel,  
the screen displays SEARCHING.... If it is unable to locate a clear channel,  
the screen displays TRY AGAIN. Hang up and try your call again.  
In the unlikely event that you notice noise or interference while using  
the handset:  
1
Press L.  
2
If the interference does not clear, move closer to the base and  
press L again until you find a clear channel (your call will  
not be interrupted).  
NOTE: You must be within range of the base to change channels (see  
the OPERATING RANGE section of this manual).  
Headset Jack  
You can use this telephone hands-free when you install the AT&T 2.5 mm  
headset.  
1
Plug the headset into the jack located on the left side of the handset.  
Do not force the connection, but make sure the plug fits securely.  
2
3
Follow the instructions under Make,Answer, or End a Call” on  
page 19.  
If you wish, attach the belt clip (see page 5 in the INSTALLATION  
section of this manual).  
NOTE: The earpiece and microphone on the handset are disabled when  
the headset is plugged in.  
L
1
L
2
22  
TELEPHONE OPERATION  
AT THE BASE  
Redial  
Flash  
Press to call the last  
Access subscriber  
number dialed at base or  
handset (up to 24 digits).  
services while on  
a call.  
Speaker/  
Base Ringer  
Volume  
Use to adjust how  
loudly the phone  
rings.  
While on a call,  
use to adjust the  
volume of what  
you hear.  
When Base  
Ringer Volume is  
set to 0, Ringer is  
off and BASE  
RINGER OFF light  
goes on.  
Mute  
Hold  
Make,  
Answer, or  
Press M to  
Press H to put a  
call on hold. The  
SPEAKER light  
prevent your caller  
from hearing you  
(you can hear your  
caller). Press again  
to deactivate.  
End a Call  
Press K.  
flashes. To return  
to the call, press  
H again.  
When calling, use  
the base keypad  
to dial or enter a  
memory location.  
SPEAKER light is  
on when call is  
connected.  
NOTE: When Hold  
is active, pressing  
K on base or  
P on handset  
will also return you  
to the call.  
23  
TELEPHONE OPERATION  
AT THE BASE  
Page/Intercom  
1
Press and release to signal someone at the  
handset. A three-part paging tone sounds.  
2
When the person at the handset selects  
INTERCOM, the handset and base can  
communicate without tying up the  
phone line.  
PAGE FROM BASE  
INTERCOM  
Handset  
Locator  
Press and hold to  
locate the  
handset. The  
handset will beep  
for up to three  
minutes or until  
you turn it off by  
pressing any  
button on the  
handset or base.  
NOTE: When the handset is in use or the Ringer  
is turned off, the Page/ Intercom and Handset  
Locator features are inactive.  
24  
TELEPHONE MEMORY/DIRECTORY  
You can store up to 10 telephone numbers and names in memory using  
the handset. Your entries will be saved in the event of a power failure. You  
can dial memory/directory numbers from the handset or from the base.  
When you receive a call from a number youve stored in memory, and you  
subscribe to Caller ID service, the screen displays the name information as  
youve stored it, not as the service sends it (see “Memory Match” on page  
38 in CALLER ID OPERATION). You can also record announcements to be  
played at the base when a call is received from a telephone number or call  
type you program (see”Talking Caller ID Feature Setup” on page 15 in  
FEATURE SETUP). Additionally, the phone alerts you to calls from priority  
numbers youve stored in memory with a special Priority Ring.  
Store a Number in Memory  
1
Make sure the phone is off (  
is not displayed).  
2
3
Press U.  
Use the softkey to select DIR.  
MENU  
CALL-ID  
DIR  
4
5
Select MEM.  
Select ADD.  
DIRECTORY  
VIEW ADD  
6
Enter the number you want to store  
(up to 24 digits)  
ENTER NUMBER:  
REDIAL  
— OR —  
Select REDIAL(if available) to store the last  
number dialed.  
7
8
Select DONE.  
Store a name with the number by  
following the directions on page 26  
— OR —  
ENTER NAME:  
DONE  
Select DONEif you dont want to store a  
name.  
9
Enter a memory location from 01-10.  
1 0 Select DONE.  
25  
TELEPHONE MEMORY/DIRECTORY  
Store a Pause in a Memory Number  
While storing a number in memory (see page 25) use the softkey to select  
PAUSEwhere you want dialing to pause for two seconds.  
Store a Name with a Memory Number  
1
Follow Steps 1 through 7 under “Store a Number in Memory.”  
2
Use the keypad and the chart below to enter a name.  
Number of Key Presses  
Dial Key  
1
2
3
4
5
1
2
3
4
5
6
7
8
9
*
0
#
1
A
D
G
J
&
B
E
H
K
N
Q
U
X
+
@
C
F
2
3
4
5
6
S
8
Z
?
I
L
O
R
V
Y
-
M
P
7
9
T
W
*
0
(
)
/
#
$
%
!
Press > to move the cursor to the right. To enter a space, press >  
twice. Use < to erase.  
3
Use the softkey to select DONEwhen youre finished entering  
a name.  
4
5
Enter a memory location from 01–10.  
Select DONE.  
Replace a Stored Number  
You can replace a stored number by storing a new number in its place.  
Follow the directions in “Store a Number in Memory.”  
26  
TELEPHONE MEMORY/DIRECTORY  
Store a Number and Name from Call History  
You can store information received from Caller ID in the telephone  
memory (see “Review Call History” on page 39 in CALLER ID OPERATION).  
1
Use < or > to scroll to the phone number you want to store.  
Press U.  
Use the softkey to select STORE.  
Enter a memory location from 01–10.  
Select DONE.  
2
3
4
5
View Memory Numbers  
1
Press U.  
2
Use the softkey to select DIR.  
MENU  
CALL-ID  
DIR  
ADD  
3
4
Select MEM.  
Select VIEW.  
DIRECTORY  
VIEW  
5
Press < or > to scroll through memory  
— OR —  
ENTER LOC.#:__  
TO SCROLL  
Enter a memory location from 01–10.  
NOTE: Press * to activate Priority Ring  
for the displayed number (the screen  
displays !). To deactivate, press #.  
6
7
Select DONE.  
Press U to exit.  
NOTE: When viewing numbers in memory, you can press  
to  
dial the number displayed on the screen.  
27  
TELEPHONE MEMORY/DIRECTORY  
Delete Memory Numbers  
1
Follow Steps 1 through 5 in “View  
Memory Numbers.”  
2
3
Press U.  
Use the softkey to select DELETE.  
05  
5550123  
DELETE EDIT  
4
5
Use the softkey to select YES.  
1
DELETE LOC.?  
YES NO  
The screen displays DELETED.  
Remaining memory locations are not  
renumbered.  
DELETED  
Edit Memory Numbers  
1
Follow Steps 1 through 5 in “View  
Memory Numbers.”  
2
3
Press U.  
Use the softkey to select EDIT.  
05  
5550123  
DELETE EDIT  
4
5
Press < to erase digits, then use the dial  
pad to enter new digits.  
Select DONEto edit the name.  
05  
5550123  
PAUSE  
DONE  
6
Press < to erase letters, then use the dial  
pad to enter new letters  
— OR —  
O5  
DOE JOHN  
NUMBER DONE  
Select NUMBERto edit the telephone  
number.  
7
8
Select DONE.  
Press U twice to exit.  
28  
TELEPHONE MEMORY/DIRECTORY  
Priority Ring Numbers  
Numbers stored in memory can be labeled so that when a call is received  
from that number, the handset alerts you with a special ring. The special  
ring begins after the first normal ring.  
1
While viewing numbers in memory, use < or > to scroll to the  
desired location.  
2
3
Press * to activate Priority Ring for the displayed number (the  
screen displays !). To deactivate, press #.  
Press U twice.  
Dial a Memory Number from the Handset  
1
Press P.  
2
3
4
Use the softkey to select MEM.  
Enter a memory location from 01–10.  
Select DONE.  
NOTE: You can also view numbers in memory before dialing.  
See page 27.  
Dial a Memory Number from the Base  
1
Press K, and wait for a dial tone.  
2
3
Press e.  
Use the base keypad to enter a memory location from 01–10.  
29  
ANSWERING SYSTEM OPERATION  
AT THE BASE  
Mailbox 2/Stop  
message playback  
Mailbox 1/Stop  
message playback  
Adjust message  
playback volume  
Delete all or  
some messages  
Set/review day  
and time  
Repeat all or  
part of message  
Skip all or part  
of message  
Record/review  
outgoing  
announcement  
Set/review  
answering  
system features  
Use with other  
buttons to  
change settings  
Record a memo  
Turn answering  
system on or off  
Audible Indicators  
This system will give you voice prompts for feature operations and voice  
confirmations when you press a button or complete an operation.  
About Mailboxes  
This answering system has two voice mailboxes. Callers using a touch tone  
phone can select the mailbox in which their messages will be recorded by  
pressing 1 or 2 after the system answers the call. All other messages will  
be recorded in Mailbox 1.  
Announcement Play/Silent  
You can reset the system so you wont hear the announcement when it  
answers a call.  
Press and hold 7 (ANNC) for approximately two seconds, until the current  
setting (AP for Announcement Play, or AS for Announcement Silent) is  
displayed. Continue to hold 7 (ANNC) until the display changes, then  
release the button.  
30  
ANSWERING SYSTEM OPERATION  
AT THE BASE  
Answering Calls  
NOTE: See descriptions of Announcements A, B, and AO on page 11.  
If you select Announcement A or B, callers can press 1 or 2 during  
the announcement to select a mailbox, or they can wait for the beep  
to leave a message in Mailbox 1. If the message is longer than three  
minutes, or if the caller is silent for more than seven seconds, or if the  
system runs out of memory, the system beeps once and hangs up.  
If you select Announcement AO, the system plays to the end of the  
announcement, then hangs up.  
If the system is off and the phone rings, the call will be answered after  
10 rings and the caller will hear “The machine is off.The system then  
hangs up after 15 seconds if it does not receive a remote command.  
If the system is on and the memory is full, the call will be answered  
after 10 rings, and the caller will hear “Memory is full.”  
To turn the system on or off remotely, see page 36 in ANSWERING  
SYSTEM OPERATION—From Cordless Handset or Touch Tone Phone.  
Call Screening/Intercept  
1
Set the system to answer calls, and set the message playback  
volume control so you can hear the callers message.  
2
3
If you decide to take the call, press P on the handset or  
K on the base.  
If you pick up an extension phone during the announcement and the  
announcement does not stop right away, press and release the  
telephone switchhook or press X or x on the base.  
Announcement Bypass  
To bypass your announcement, callers using a touch tone phone can press  
#, then 1 or 2 to select a mailbox when they hear your announcement  
begin. The system stops playing your announcement and beeps so the  
caller can immediately begin recording a message.  
Record a Memo  
You can record a memo up to three minutes long to store as an incoming message.  
1
Press and release # on base. Both MBOX lights blink rapidly.  
2
Press a b button to select a mailbox for the memo. After  
the beep, speak toward the microphone. The Message Window  
displays the length of your memo.  
3
To stop recording, press a b button, or press 5.  
31  
ANSWERING SYSTEM OPERATION  
AT THE BASE  
Listen To, Save & Delete Messages  
The system automatically saves your messages until you delete them,  
and can store approximately 12 minutes of messages, memos, and  
announcements (up to a maximum of 99 messages).  
Before playing a message, the system announces the day and time it was  
received. While the message plays, the Message Window displays the  
number of the message. After playing the last message in a mailbox, the  
system announces End of messages.”  
When memory is full, or the maximum number of messages is recorded,  
the Message Window flashes F.  
To play and delete messages, either press and release the appropriate  
button or hold it down as indicated in the chart below. When a button is  
held down, the system will beep.  
Function:  
Button:  
Play all messages in a mailbox Press X or x.  
Play only new messages  
in a mailbox  
HoldX or x for  
about two seconds.  
Repeat previous message  
or skip to next message  
Press 4 (REPEAT) or 6 (SKIP).  
Back up to earlier message  
Press 4 (REPEAT) or 6 (SKIP) until  
or skip ahead to later message Window displays message number.  
Repeat part of message  
or skip part of message  
Hold 4 (REPEAT) or 6 (SKIP);  
release to resume playing.  
Stop message playback  
Press X or x.  
Delete all messages  
Press D; MBOX lights flash.  
You cannot delete messages until Press X or x for  
theyve been reviewed; deleted  
messages cannot be recovered.  
mailbox of messages you want  
to delete.  
Delete selected message  
Press D while message is playing.  
Check message before deleting  
by pressing 4 (REPEAT) to replay.  
32  
ANSWERING SYSTEM OPERATION  
AT THE BASE  
Message Window Display  
Window Displays:  
When:  
0
98  
You have messages waiting, or message is playing  
System is set to Announce Only  
System is taking a call or Intercom is on  
AO  
– –  
CL ↔  
0
98  
You need to reset the clock, and there are  
messages waiting  
CL AO  
You need to reset the clock, and the system is set  
to Announce Only  
F, flashing  
Answering system memory is full  
Counting 0 to 59  
Shows time elapsed while recording an  
announcement or memo  
AP  
AS  
Announcement Playback has been selected  
Announcement Silent has been selected  
You have pressed D  
1-  
System is ready to record a memo  
Indicates volume level selected  
0
7, in left position  
for 1 second  
System “initializing” or deleting messages  
Handset and/or Speakerphone in use  
PH  
NOTE: Before the system announces “End of Messages, you can replay a  
deleted message. Press 4 (REPEAT) to display message number. Once the  
system announces “End of Messages, you cannot replay.  
33  
ANSWERING SYSTEM OPERATION  
AT CORDLESS HANDSET OR TOUCH TONE PHONE  
Call Screening  
You can use the cordless handset to listen to callers as they leave messages,  
even when you are away from the base.  
1
Press a on the handset.  
2
To end monitoring without taking the call, press a or put the  
handset in the base  
— OR—  
Press P to speak to a caller.  
Connect with the Answering System  
You can access many features of this system remotely from a touch tone  
phone or from the cordless handset (within range of the base).  
Whether you are using the cordless handset or calling from a touch tone  
phone, you press the same buttons. The only difference is the way you  
connect with the answering system.  
From the Cordless Handset  
When the Ringer is set to ON, the  
appears to let you know you have  
new messages. To access the answering system:  
1
Press a on the handset. The screen displays REMOTE  
ACCESS.  
2
3
4
The system announces the number of messages, and then beeps  
twice.  
After the two beeps, the system is ready to accept a command (see  
“Remote Access Commands”).  
To disconnect from the answering system, press a or return  
the handset to the base.  
From a Touch Tone Phone  
1
Dial your telephone number.  
2
When the system answers, enter your Remote Access Code (preset  
to 500). The system announces the number of messages, then  
beeps twice.  
3
Wait four seconds for the system to play back all messages  
— OR—  
Enter a remote command (see “Remote Access Commands”).  
34  
ANSWERING SYSTEM OPERATION  
AT CORDLESS HANDSET OR TOUCH TONE PHONE  
Remote Access Commands  
Function:  
Command:  
Play all messages in  
a mailbox  
Press 1, then mailbox number (1 or 2).  
Play new messages in  
a mailbox  
Press 2, then mailbox number (1 or 2).  
Repeat a message  
Press 4 while message is playing; each  
press backs up another message.  
Skip a message  
Press 6 while message is playing; each  
press advances another message.  
Stop  
Press 5.  
Save messages  
Hang up.  
Play messages in  
another mailbox  
After “End of messages” and two beeps,  
press 1 (all) or 2 (new), then mailbox  
number (1 or 2).  
Delete selected message  
Delete all messages  
Press 3 while message is playing.  
After “End of messages,press 3, then  
mailbox number (1 or 2).  
Review announcement  
Record announcement  
Press 7; system beeps twice, is ready  
to accept a command.  
Press * 7; after beep, record  
announcement, press 5 to stop. System  
beeps twice, is ready to accept command.  
Record memo  
Press #, then mailbox number where  
you want memo recorded; speak after  
beep; press 5 to exit.  
Review settings  
Change settings  
Press 9; system announces current settings.  
Press * 9.  
35  
ANSWERING SYSTEM OPERATION  
AT CORDLESS HANDSET OR TOUCH TONE PHONE  
Remote Access Commands  
Function:  
Command:  
End remote access call  
Hang up, or if you are using the handset,  
press a.  
Select an Outgoing  
Announcement  
Press * 9, then press 9; system  
announces current selection. Press 6 or  
4 to hear other selections, press 9 to  
save, press 5 to exit.  
Set the Clock  
Press * 8; system announces day  
setting, followed by,To change, press 6  
or 4. To change the hour, press 8.Press  
4 to move back a day, or 6 to move  
forward a day.  
Press 8; system announces hour setting,  
followed by,To change, press 6 or 4. To  
change the minutes, press 8.Press 4 to  
decrease or 6 to increase hour.  
Follow the same procedure to change  
minutes setting. System announces new  
time setting.  
Review On/Off Status  
Turn System Off  
Press 0; system announces current status.  
Press * 0; system announces,“The  
machine is off.”  
Turn System On  
When system is off, it answers after 10  
rings, announces “The machine is off”  
and beeps twice. Press * 0; system  
announces,“The machine is on.”  
Record Message When  
System is Off  
Press # when system answers after 10  
rings; begin speaking after system beeps.  
NOTE: The system beeps twice to indicate it is ready to accept a  
command.  
36  
ANSWERING SYSTEM OPERATION  
AT CORDLESS HANDSET OR TOUCH TONE PHONE  
Voice Help Menu  
Use the Voice Help Menu to access the answering system from your  
cordless handset or from a remote touch tone telephone, even if you do  
not know or remember the command codes.  
1
Connect with the answering system.  
2
Press 5. The system announces a list of operations and the  
buttons you need to press.  
3
4
At the end of the list, the system beeps twice to indicate it is ready  
to accept a command.  
You can access the Voice Help Menu any time after the system has  
given you the two-beep signal that it is ready to accept a  
command.  
Audible Signals  
Signal:  
Means:  
Long ring  
Incoming call  
Single beep  
Valid button press  
Page  
Three-part tone  
Repeating three-part tone  
Two short beeps  
Four short beeps  
Four long beeps  
Handset Locator  
Handset is out of range  
Low battery  
Base is busy  
Long buzzing tone  
Series of ascending tones  
“Chirp” after ring  
Error – unsuccessful action  
Action has been successful  
Priority Call  
37  
CALLER ID OPERATION  
Speakerphone/  
Intercom  
Answering system message  
Unreviewed call  
information  
Priority Call  
Ringer is off  
Battery status  
indicator  
L1 L2  
Phone in use  
Call number  
Time  
Date  
Callers phone  
number  
Callers  
name  
Call Waiting  
If you have Call Waiting with Caller ID service, the screen will display  
information about your Call Waiting call when you hear the call signal.  
Press  
on the handset or F on the base to access the call.  
Press again to return to the original call.  
NOTE: If you are using an extension phone  
when you receive a Call Waiting signal, the  
screen displays MULTIPLE PHONES IN USE:  
NO DATA.  
MULTIPLE PHONES  
IN USE: NO DATA  
Incoming Call History  
This telephone assigns each incoming call a number from 1 to 99. The  
most recent call will have the highest number. When the call history is full,  
the oldest call information is deleted to make room for new incoming call  
information.  
Memory Match  
Names stored in memory will appear in your incoming Caller ID as you  
stored them (not as the telephone company sends them).  
38  
CALLER ID OPERATION  
Review Call History  
Review information in the call history at any time.  
1
Press < or >, or press U and select  
CALL-ID.  
MENU  
CALL-ID  
DIR  
2
3
The screen displays the number of calls  
in the call history and how many, if any,  
are new.  
99 CALLS/25 NEW  
TO SCROLL  
Use < or > to scroll through the call  
history. The screen displays the name (if  
your service provides this), number,  
date, and time of the call simultaneously,  
beginning with the most recent call.  
3175550123  
DOE JOHN  
4
5
When you reach the end of the call  
history, the screen displays END OF  
LIST. Press < or > to continue  
reviewing the call history.  
END OF LIST  
To exit the review, you can press either  
softkey or wait 30 seconds.  
Display Dial  
NOTE: To use the Display Dial feature, you must follow the directions to  
“Program Home and Local Area Codes” (see page 9 in the FEATURE  
SETUP section of this manual).  
Press  
on the handset as you review calls in call history. The  
screen displays the number being called and the phone dials the number.  
If the screen displays an error indicator (for example, Er), you cannot dial  
any displayed digits.  
If the call came from within your home area code, the screen displays the  
phone number without the area code (seven digits). When you press  
, the phone dials the number as displayed. You must program your  
home area code for this to work.  
If the call came from one of the local area codes you programmed, the  
screen displays ten digits (three digits of area code plus seven digits of  
phone number). When you press  
, the phone dials the number as  
displayed, without inserting a “1” before the area code.  
39  
CALLER ID OPERATION  
When you receive a call from an area code not programmed in the phone,  
the screen displays 10 digits (the area code plus the phone number). The  
phone automatically dials “1” before the displayed number when you press  
.
If you try to use the Display Dial feature, but your call cannot be completed  
unless you dial “1” before the number, follow the steps below:  
1
Press < or > to locate the number you  
want to call.  
2
3
4
Press U.  
Press > until the screen displays DIAL +1.  
Select DIAL +1to dial the number.  
3175550123  
DIAL +1 DONE  
Delete Call Records from Call History  
NOTE: Once you delete a call from call history, you cannot retrieve the  
call information.  
Delete a Specific Call Record  
1
Press < or > to scroll to the record you  
want to remove.  
2
3
Press U while the call information is  
displayed.  
Use the softkey to select DELETE. The  
handset beeps and deletes the call record.  
The screen displays DELETED.  
3175550123  
DELETE STORE  
DELETED  
40  
CALLER ID OPERATION  
Delete All Call Records  
1
Press < or > to display the number of  
calls in the call history.  
99 CALLS/25 NEW  
TO SCROLL  
2
3
While the number of calls is displayed,  
press U.  
The screen displays DELETE ALL?. Select  
YESto remove all calls.  
DELETE ALL?  
YES NO  
4
The screen displays ARE YOU SURE?.  
Select YESto remove all calls. The screen  
displays NO CALLS, and the information is  
permanently deleted.  
ARE YOU SURE?  
YES NO  
NO CALLS  
Caller ID Display Messages  
Display:  
Means:  
PRIVATE NAME  
The other party is blocking name information.  
PRIVATE NUMBER  
PRIVATE CALL  
UNKNOWN CALL  
The other party is blocking telephone number  
information.  
The other party is blocking name and number  
information.  
Your phone company is unable to receive  
information about this callers name and  
number.  
UNKNOWN NAME  
Callers number is available, but name is not.  
Callers name is available, but number is not.  
UNKNOWN NUMBER  
MULTIPLE PHONES  
IN USE/NO DATA  
An extension phone is in use when a Call  
Waiting signal is received.  
41  
OPERATING RANGE  
This cordless telephone operates within the maximum power allowed by  
the Federal Communications Commission (FCC). Even so, this handset and  
base can communicate over only a certain distance — which can vary with  
the locations of the base and handset, the weather, and the construction of  
your home or office. For best performance, keep the base antenna fully  
upright.  
If you receive a call while you are out of range, the handset might not  
ring — or if it does ring, the call might not connect when you press P.  
Move closer to the base, then press P to answer the call.  
If you move out of range during a phone conversation, you might  
hear noise or interference. To improve reception, move closer to the base.  
If you move out of range without pressing P, your phone will be  
left “off the hook.” To hang up properly, walk back into range, periodically  
pressing P.  
42  
BATTERIES  
Battery Life  
Battery life depends on how far the handset is from the base, and other  
environmental conditions.  
NOTE: For optimum battery performance, charge your handset on the  
base every night.  
Operation:  
Approximate Battery Life:  
IN USE  
(phone on)  
Near base unit  
Away from base unit  
10 hours  
10 hours  
NOT IN USE  
Ringer on  
Ringer off  
15 days  
30 days  
Charge the Handset Battery Pack  
This battery should remain charged up to 15 days with the Ringer on and  
up to 30 days with the Ringer off. A fully charged battery provides an  
average talk time of about 10 hours.  
The battery pack needs charging when:  
A new battery is installed in the handset.  
The phone beeps four times when you press P.  
The battery status symbol on the screen is only partly displayed.  
The phone does not respond when you press P.  
Place the handset in the base either in the face-down or face-up position so  
the CHARGING light turns on. The battery pack is typically fully charged in  
six hours. For best results, the initial charge should be 12 hours.  
You can keep the battery fully charged by returning the handset to the  
base after each use.  
If you repeatedly get a low battery indicator, even after six hours of  
charging, the battery should be replaced.  
43  
BATTERIES  
CAUTION: To reduce the risk of fire or injury to persons or  
damage to the telephone, read and follow these instructions  
carefully:  
Use only Replacement Battery 3500 (SKU# 90817).  
Do not dispose of the battery in a fire. The cell might explode.  
Check with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be  
toxic if swallowed.  
Exercise care in handling batteries in order not to short the battery  
with conducting materials such as rings, bracelets, and keys. The  
battery or conductor may overheat and cause harm.  
Charge the battery provided with or identified for use with this  
product only in accordance with the instructions and limitations  
specified in this manual.  
Observe proper polarity orientation between the battery and  
battery charger.  
Nickel-Cadmium Rechargeable Batteries must be  
recycled or disposed of properly. Do not dispose of in  
household garbage. If burned, it could explode. If  
punctured, it could release caustic material which could  
injure the skin or eyes. If swallowed, it may be toxic.  
The RBRC seal means that the manufacturer is voluntarily participating in  
an industry program to collect and recycle Nickel-Cadmium rechargeable  
batteries when taken out of service within the United States. These  
batteries may be taken to a participating local retailer of replacement  
batteries or recycling center. Or, you may call 1 800 8BATTERY for  
locations accepting spent Nickel-Cadmium batteries.  
RBRC is a registered trademark of the Rechargeable Battery Recycling Corporation.  
44  
BATTERIES  
Replace the Handset Battery Pack  
1
Remove the battery compartment cover on the handset by  
pressing on the indentation and sliding the cover downward.  
2
3
Lift out the old battery pack.  
Hold the new battery pack and plug the connector into the  
handset. Place the battery pack into the compartment.  
4
5
Replace the cover by sliding it on its track up over the battery  
case until it snaps firmly into place.  
The new battery pack must be charged before using the  
phone. Place the handset face-up or face-down in the base and  
allow it to charge for at least 12 hours. The telephone might  
operate in as little as 10 minutes, but for best performance, let the  
battery pack charge fully.  
NOTE: The handset cannot be charged in the face-up position if the  
belt clip is attached.  
45  
IN CASE OF DIFFICULTY  
If you have difficulty operating this phone, try the suggestions below.  
For Customer Service, visit our website at www.telephones.att.com or call  
1 800 222–3111. Please retain your receipt as your proof of purchase.  
If the phone does not work at all, check these items first:  
Make sure the power cord is plugged into the base and an electrical  
outlet not controlled by a wall switch.  
Make sure the telephone line cord is plugged firmly into the base unit  
and the telephone jack.  
If the phone does not beep, or beeps four times when you press  
P, the battery pack might need recharging or replacement.  
If the battery does not charge after six hours, replace it with  
Replacement Battery 3500 (SKU# 90817).  
Make sure the battery pack is installed correctly.  
If the above suggestions do not solve the problem, try re-initializing the  
handset and base (see “To re-initialize the handset and base” below).  
If you have no dial tone:  
Check all the previous suggestions. If you still do not hear a dial tone,  
disconnect the phone and try another phone in the same jack. If there is  
no dial tone on that phone either, the problem is probably in your wiring  
or local service.  
If you hear a two-beep signal when you try to use the handset:  
The handset and base are not communicating properly. You might be  
out of range. Move closer to the base and try again.  
If moving closer to the base does not help, follow the directions below  
to re-initialize the handset and base.  
To re-initialize the handset and base:  
1
Disconnect the power to the base.  
Remove the handset battery pack.  
Wait at least 15 seconds.  
2
3
4
5
6
Insert the handset battery pack.  
Connect the power to the base.  
Put the handset in the base to re-initialize.  
46  
IN CASE OF DIFFICULTY  
If you hear noise or interference when using the phone:  
Make sure the base antenna is fully upright.  
You may be out of range. Move closer to the base.  
Household appliances plugged into the same circuit as the base can  
sometimes cause interference. Try moving the appliance or the base to  
another outlet.  
The layout of your home or office may be limiting the operating range.  
Try moving the base to another location, preferably on an upper floor.  
If the phone does not ring when you receive a call:  
Make sure the handset Ringer is on.  
Make sure the telephone line cord is connected firmly to the base and  
the telephone jack.  
Make sure the AC adapter is plugged firmly into an electrical outlet not  
controlled by a wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of them.  
If your telephone misdials or you dont hear the other person  
right away:  
It might take a few seconds for your handset to find a good connection to  
the phone line. While it is searching, the screen displays SEARCHING....  
Do not start dialing until the  
appears and you hear the dial tone.  
If you have dial pulse (rotary) service, youll need to set the Dial Mode  
to PULSE. Follow the instructions under Telephone Feature Setup” in  
the FEATURE SETUP section of this manual.  
If you have touch tone service and you hear clicks while you are dialing,  
youll need to set the Dial Mode to TONE. Follow the instructions under  
“Telephone Feature Setup”in the FEATURE SETUP section of this  
manual.  
If the callers name or phone number is not displayed:  
Make sure you subscribe to a Caller ID service from your local  
telephone company.  
Make sure the handset Ringer is on.  
Make sure the battery is charged.  
Caller ID service might not work when the phone is connected to a  
Private Branch Exchange (PBX).  
47  
IN CASE OF DIFFICULTY  
If the callers name or phone number is not displayed during  
Call Waiting:  
You should call your service provider to confirm that you subscribe to  
a combined Caller ID with Call Waiting service.  
The screen may not display the call information if someone is on an  
extension phone.  
The Caller ID with Call Waiting feature is inactive during a power  
interruption.  
Make sure the battery is charged.  
Make sure Caller ID with Call Waiting is turned on (follow the  
instructions under “Caller ID Feature Setup” in the FEATURE SETUP  
section of this manual).  
If speakerphone conversation sounds distorted:  
After the phone is powered up, the speakerphone initializes for about 10–15  
seconds the first time it is used. Conversation should be clear after this.  
If messages are incomplete:  
If a caller leaves a very long message, part of it may be lost when the  
system disconnects the call after three minutes.  
If the caller pauses for more than seven seconds, the system stops  
recording and disconnects the call.  
If the systems memory becomes full during a message, the system  
stops recording and disconnects the call.  
If you have difficulty hearing messages:  
Check the volume setting.  
If the system does not answer after the correct number of rings:  
Make sure that the two-digit message window in the base is on. If it is  
off, press 0 [ON/OFF].  
If Toll Saver is on, the number of rings changes to two when you have  
new messages waiting.  
In some cases, the system may be affected by the ringing system used  
by the local telephone company.  
If the memory is full or the system is off, the system answers after  
10 rings.  
48  
IN CASE OF DIFFICULTY  
If CL appears in the Message Window:  
You need to reset the clock.  
If the system does not respond to commands from a remote  
touch tone phone:  
Make sure you are calling from a touch tone phone. When you dial a  
number, you should hear tones. If you hear clicks instead, the phone is  
not a touch tone telephone.  
The answering system may not detect the Remote Access Code while  
your announcement is playing. Try waiting until the announcement is  
over before entering the code.  
Make sure you enter your Remote Access Code correctly.  
There may be noise or interference on the phone line you are using.  
Press keys firmly.  
If your outgoing announcement isnt clear:  
If you record your announcement at the base, make sure you speak in  
a normal tone of voice, about nine inches from the base.  
Make sure there is no “background” noise (TV, music, etc.) while you  
are recording.  
For best sound quality, record the announcement using the cordless  
handset.  
49  

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