AT T EL52409 User Manual

User’s manual  
EL52209/EL52259/EL52309/  
EL52409/EL52419/EL52459  
DECT 6.0 cordless telephone/  
answering system with  
caller ID/call waiting  
Parts checklist  
Save your sales receipt and original packaging in the event warranty service is  
necessary.  
Your telephone contains the following items:  
User’s manual  
Quick start guide  
EL52209/EL52259/EL52309/  
EL52409/EL52419/EL52459  
DECT 6.0 cordless telephone/  
answering system with  
EL52209/EL52259/EL52309/  
EL52409/EL52419/EL52459  
DECT 6.0 cordless telephone/  
answering system with  
caller ID/call waiting  
caller ID/call waiting  
User's manual  
Quick start guide  
Cordless handset  
(2 for EL52209)  
(2 for EL52259)  
(3 for EL52309)  
(4 for EL52409)  
(4 for EL52419)  
(4 for EL52459)  
Charger for cordless  
handset with power  
adapter installed  
Telephone base  
(1 for EL52209)  
(1 for EL52259)  
(2 for EL52309)  
(3 for EL52409)  
(3 for EL52419)  
(3 for EL52459)  
Wall mount bracket  
Battery for  
cordless  
handset  
Battery  
compartment  
cover  
Telephone line cord  
AC power  
adapter for  
telephone base  
(2 for EL52209)  
(2 for EL52259)  
(3 for EL52309)  
(4 for EL52409)  
(4 for EL52419)  
(4 for EL52459)  
(2 for EL52209)  
(2 for EL52259)  
(3 for EL52309)  
(4 for EL52409)  
(4 for EL52419)  
(4 for EL52459)  
User’s manual  
EL52209/EL52259/EL52309/  
EL52409/EL52419/EL52459  
DECT 6.0 cordless telephone/  
answering system with  
caller ID/call waiting  
Table of contents  
Getting started  
Quick reference guide - handset  
CHARGE light  
The charge light is on when the  
handset is charging (page 6).  
qCID/VOLUME  
Press qCID to show caller ID  
information (page 34) when the  
phone is not in use.  
Press to scroll down while in  
menus. Press qVOLUME to  
decrease the volume level  
during a call (page 21).  
pDIR/VOLUME  
Press pDIR to show directory  
entries (page 29) when the  
phone is not in use.  
MENU/SELECT  
Press to scroll up while  
in menus (page 9). Press  
pVOLUME to increase the  
volume level during a call  
(page 21).  
Press to display the menu (page  
9). Once in the menu, press to  
select an item or save an entry  
or setting.  
OFF/CLEAR  
REDIAL/PAUSE  
Press to view redial memory  
(page 20). While entering  
numbers, press and hold to  
insert a dialing pause (page 27).  
Press and hold while the  
telephone is not in use to erase  
the missed calls indicator.  
During a call, press to hang up  
(page 19).  
While using menus, press to  
cancel an operation, back up to  
the previous menu, or exit the  
menu display (page 9).  
PHONE/FLASH  
Press to make or answer a call  
(page 19).  
During a call, press to answer an  
incoming call when you receive a  
call waiting alert (page 21).  
MUTE/DELETE  
During a call, press to mute the  
microphone (page 21).  
While reviewing the caller  
ID history (page 35) or the  
directory (page 30), or the  
redial memory (page 20), press  
to delete an individual entry.  
While predialing, press to  
delete digits (page 19).  
#
1
While reviewing a call log  
entry, press repeatedly to add  
or remove 1 in front of the  
telephone number before dialing  
or saving it in the directory  
(page 34).  
SPEAKER  
Press repeatedly to display  
other dialing options when  
reviewing a call log entry  
Press to activate handset  
speakerphone. Press again to  
resume normal handset use  
(page 20).  
(page 34).  
INT  
Press to initiate an intercom  
conversation or transfer a call  
(pages 24-25).  
Main menu  
The > symbol highlights a  
menu item.  
Main menu  
ANS. SYSTEM (page 37)  
DIRECTORY (page 26)  
CALL LOG (page 31)  
RINGER VOLUME (page 9)  
RINGER TONE (page 10)  
KEY TONE (page 10)  
LCD LANGUAGE (page 10)  
SET DATE/TIME (page 11)  
CLR VOICEMAIL (page 12)  
HOME AREA CODE (page 13)  
Using menus  
>ANS. SYSTEM  
DIRECTORY  
Press pDIR or CIDq to  
scroll through menu items.  
Press MENU/SELECT  
to select or modify a  
highlighted item.  
Menu  
Press  
OFF/CLEAR to  
cancel an operation, back  
up to the previous menu, or  
exit the menu display.  
1
 
Getting started  
Quick reference guide - telephone base  
VOICEMAIL indicator  
IN USE indicator  
Flashes when you have  
new voicemail. Voicemail  
service is offered by  
your local telephone  
company, and is different  
from answering system  
messages (page 12).  
On when the handset is in  
use or when the answering  
system is answering an  
incoming call.  
Flashes when another  
telephone is in use on the  
same line.  
Flashes quickly when there  
is an incoming call.  
HANDSET LOCATOR  
Press to make handsets  
beep so you can locate  
them (page 23).  
ON/OFF  
MESSAGE COUNTER  
Press to turn the built-in  
answering system on or  
off (page 37).  
Number of messages (or  
during playback, message  
number currently playing).  
PLAY/STOP  
REPEAT  
Press to start or stop  
message playback  
(page 39).  
Press to repeat a message.  
Press twice to play the  
previous message  
(page 40).  
SKIP  
X DELETE  
Press to skip a message  
(page 40).  
Press to delete the  
message currently  
playing (page 40).  
pqVOLUME  
During message  
Press twice to delete all  
old messages when the  
phone is not in use  
(page 40).  
playback, press to adjust  
the listening volume  
(page 40).  
While in idle mode,  
press to adjust the base  
ringer volume (page 38).  
2
 
Getting started  
Installation  
You must install and charge  
the battery before using the  
telephone.  
See pages 5-6 for easy  
instructions.  
STOP!  
Install the telephone base close to a telephone jack and a power outlet  
not controlled by a wall switch. The telephone base can be placed on a  
flat surface or vertically mounted on the wall (see page 7). For optimum  
range and better reception, place the telephone base in a central and open  
location.  
If you subscribe to high-speed Internet service (digital subscriber line - DSL)  
through your telephone lines, you must install a DSL filter between the  
telephone line cord and the telephone wall jack (see the following page).  
The filter prevents noise and caller ID problems caused by DSL interference.  
Please contact your DSL service provider for more information about  
DSL filters.  
Your product may be shipped with a protective sticker covering the handset  
or base display - remove it before use.  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial  
1 (866) 288-4268.  
Avoid placing the telephone base too close to:  
• Communication devices such as: television sets, VCRs, or other cordless  
telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave  
ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperature.  
• Mechanical vibration or shock such as on top of the washing machine or  
work bench.  
3
 
Getting started  
Telephone base & charger installation  
Install the telephone as shown below.  
The telephone base is ready for table use. If you want to change to wall  
mounting, see page 7 for details.  
5. Plug the other  
end of the  
telephone line  
cord into a  
If you have DSL high  
speed Internet service,  
a DSL filter (not include)  
is required.  
1. Plug one end of  
telephone jack  
or a DSL filter.  
the telephone  
line cord into the  
telephone jack at  
the bottom of the  
telephone base.  
Telephone line cord  
4. Plug the large  
end of the AC  
power adapter  
into a power  
outlet not  
controlled by a  
wall switch.  
2. Plug the small end  
of the AC power  
adapter into the  
power jack at the  
bottom of the  
3. Route the power  
adapter cord  
through the slot.  
telephone base.  
Charger installation  
Plug the AC power  
adapter into a power  
outlet not controlled  
by a wall switch.  
IMPORTANT INFORMATION  
1. Use only the power adapter(s) supplied with this product. To order a replacement  
power adapter, visit our website at www.telephones.att.com, or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
2. The power adapters are intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it is  
plugged into a ceiling, under-the-table or cabinet outlet.  
4
 
Getting started  
Battery installation & charging  
Install the battery as shown on the next page. Once you have installed the  
battery, the screen indicates the battery status (see table below). If necessary,  
place the handset in the telephone base or charger to charge the battery.  
For best performance, keep the handset in the charger when not in use. The  
battery is fully charged after 16 hours of continuous charging. See the table  
on page 64 for battery operating times.  
If the screen is blank, you need to charge the handset without interruption for  
at least 10 minutes to give the handset enough charge to use the telephone  
for a short time. The screen shows LOW BATTERY and the backlight is off  
until you have charged the battery without interruption for at least one hour.  
The following table summarizes the battery charge indicators and actions  
to take.  
Battery indicators  
Battery status  
Action  
The screen is blank.  
Battery has no charge  
and the handset cannot interruption until the  
Charge without  
be used.  
screen shows LOW  
BATTERY (at least 10  
minutes).  
The screen shows  
PLACE IN CHARGER  
and flashes.  
Battery has very little  
charge and the handset interruption until the  
cannot be used.  
Charge without  
screen shows LOW  
BATTERY (at least four  
minutes).  
The screen shows LOW Battery has enough  
Charge without  
BATTERY and flashes. charge to be used for a interruption until the  
short time.  
screen shows HANDSET  
X (at least one hour).  
The screen shows  
HANDSET X.  
Battery is charged.  
To keep the battery  
charged, place it in  
the telephone base or  
charger when not  
in use.  
NOTE: If you are on a phone call in low battery mode, you hear four short beeps  
every minute.  
5
 
Getting started  
Battery installation & charging  
CHARGE light  
Step 1  
Step 2  
Step 3  
Plug the battery  
Charge the handset by  
placing it face up in  
the telephone base or  
charger. The CHARGE  
light will be on when  
charging.  
Align the cover flat  
against the battery  
compartment  
cover, then slide  
it upwards until it  
clicks into place.  
connector securely  
into the socket inside  
the handset battery  
compartment, matching  
the color-coded label.  
Insert the supplied  
battery with the label  
THIS SIDE UP facing up  
as indicated.  
To replace the battery, press the tab and slide the  
battery compartment cover downwards. Lift out  
the old battery and disconnect it from the handset.  
Follow the instructions above to install and charge  
the new battery.  
IMPORTANT INFORMATION  
Use only the supplied rechargeable battery or replacement battery (model BT8001).  
To order, visit our website at www.telephones.att.com, or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
6
Getting started  
Wall Installation  
Your telephone base is ready for tabletop use. If you want to mount your  
telephone on a wall, use the provided wall mount bracket to connect with  
a standard dual-stud telephone wall mounting plate. If you do not have this  
mounting plate, you can purchase one from many hardware or consumer  
electronic retailers. You might need a professional to install the mounting  
plate.  
Tabletop to wall installation  
1. Position the telephone base as shown below. Insert the extended tabs  
(marked A) of the wall mount bracket into the slots on the back of the  
telephone base (marked A). Push the telephone base down until it is  
securely in place.  
2. If you are using a DSL filter, plug the line cord into the filter now. Route  
the telephone line cord (or DSL filter) through the wall mount bracket hole.  
Route the power cord out of the bottom of the telephone.  
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the  
power adapter into a power outlet not controlled by a wall switch.  
4. Align the holes on the bracket with the standard wall plate and slide the  
bracket down until it locks securely. Bundle the telephone line cord and  
power adapter cord neatly with a twist tie.  
1.  
3.  
2.  
4.  
7
 
Getting started  
Wall Installation  
Wall to tabletop installation  
1. Remove the wall mount bracket from the wall. If the telephone line cord and  
power adapter cord are bundled, untie them first.  
2. Lift the telephone base up to detach it from the plastic wall mount bracket.  
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the  
power adapter from the power outlet.  
3. See Telephone base & charger installation on page 4.  
8
 
Handset settings  
Telephone settings  
Menu settings  
Use the menus to change the telephone’s settings.  
1. Press MENU/SELECT in idle mode (when the phone is not in  
>ANS. SYSTEM  
DIRECTORY  
use) to enter the main menu.  
2. Use qCID or DIRp to scroll to the feature to be changed.  
When scrolling through the menu, the top menu item is  
always highlighted with a > symbol.  
3. Press MENU/SELECT to select the highlighted item.  
NOTE: To cancel an operation, back up to the previous menu or exit the menu display,  
press OFF/CLEAR. Press and hold OFF/CLEAR to return to idle mode.  
Ringer volume  
You can set the ringer volume level (1-6), or turn the ringer off. When the  
ringer is off, the appears on the handset screen.  
>RINGER VOLUME  
1. Press MENU/SELECT in idle mode to enter the main menu.  
RINGER TONE  
2. Use qCID or DIRp to scroll to the >RINGER VOLUME menu,  
then press MENU/SELECT  
.
3. Press qCID or DIRp to sample each volume level.  
4. Press MENU/SELECT to save your preference and return to  
RINGER VOLUME  
the main menu.  
NOTES:  
1. Changing the handset ringer volume does not affect base ringer volume. For more  
information on base ringer volume, see page 38.  
2. The ringer volume level also determines the ringer levels of intercom calls (pages 24-25)  
and the paging tone when initiating the handset locator feature (page 23).  
3. If the handset ringer volume level is set to off, that handset is silenced for all incoming  
calls and paging.  
9
 
Handset settings  
Telephone settings  
Ringer tone  
This feature allows you to choose one of 10 ringer tones.  
1. Press MENU/SELECT when in idle mode to enter the main  
>RINGER TONE  
KEY TONE  
menu.  
2. Use qCID or DIRp to scroll to >RINGER TONE, then press  
MENU/SELECT.  
3. Press qCID or DIRp to sample each ringer tone.  
RINGER TONE  
1
4. Press MENU/SELECT to save your preference and return to  
the main menu.  
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.  
Key tone  
The handset is factory programmed to beep with each key press. If you turn  
off the KEY TONE, there are no beeps when you press keys.  
1. Press MENU/SELECT when in idle mode to enter the main  
>KEY TONE  
menu.  
LCD LANGUAGE  
2. Use qCID or DIRp to scroll to >KEY TONE, then press  
MENU/SELECT.  
3. Press qCID or DIRp to select ON or OFF.  
KEY TONE  
4. Press MENU/SELECT to save your preference and return to  
ON  
the main menu.  
LCD language  
You can select the language used for all screen displays.  
1. Press MENU/SELECT in idle mode to enter the main menu.  
>LCD LANGUAGE  
SET DATE/TIME  
2. Use qCID or DIRp to scroll to >LCD LANGUAGE, then  
press MENU/SELECT.  
3. Press qCID or DIRp to select ENGLISH, FRANÇAIS or  
ESPAÑOL.  
LCD LANGUAGE  
4. Press MENU/SELECT to save your preference and return to  
ENGLISH  
the main menu.  
10  
 
Handset settings  
Telephone settings  
Set date/time  
The answering system announces the date and time of the message prior  
to playing it. Before using the answering system, set the date and time as  
follows. If you subscribe to caller ID service, the day, month and time are set  
automatically with each incoming call. However, the year must be set so that  
the day of the week can be calculated from the caller ID information.  
Follow the steps below to set the month, day, year and time.  
1. When the handset is in the idle mode, press MENU/SELECT  
to enter the main menu.  
>ANS. SYSTEM  
DIRECTORY  
2. Press qCID or DIRp to scroll to >SET DATE/TIME, then  
press MENU/SELECT.  
3. Press qCID or DIRp to select the month, or enter the  
correct number using the dial pad, then press MENU/SELECT  
to confirm.  
>SET DATE/TIME  
CLR VOICEMAIL  
4. Press qCID or DIRp to select the day, or enter the correct  
number using the dial pad, then press MENU/SELECT to  
confirm.  
SET DATE  
--/--/--  
5. Press qCID or DIRp to select the year, or enter the correct  
number using the dial pad, then press MENU/SELECT to  
confirm.  
6. Press qCID or DIRp to select the hour, or enter the correct  
number using the dial pad, then press MENU/SELECT to  
confirm.  
SET TIME  
--:-- --  
7. Press qCID or DIRp to select the minute, or enter the  
correct number using the dial pad, then press MENU/SELECT  
to confirm.  
8. Press qCID or DIRp to select the AM or PM, then press MENU/SELECT to  
confirm. There is a confirmation tone.  
NOTE: If the clock was not set when a message is recorded, the system announces "Time and  
day not set" before the message is played.  
11  
 
Handset settings  
Telephone settings  
Voicemail (visual message waiting) indicator  
If you subscribe to a voicemail service offered by your local  
telephone company, the voicemail waiting indicator feature  
will provide visual indication when you have new voicemail  
messages. The VOICEMAIL light on the telephone base will  
HANDSET 1  
NEW VOICEMAIL  
5:37PM  
8/06  
flash, and NEW VOICEMAIL and the  
icon appear on the  
handset screen.  
NOTES:  
1. This feature does not indicate new answering system messages recorded on  
your phone.  
2. For more information about the difference between your answering system and  
voicemail, see page 37.  
Clear voicemail indication  
Use this feature when the telephone indicates there is new voicemail but  
there is none. For example, when you have accessed your voicemail while  
away from home. This feature only turns off the displayed NEW VOICEMAIL  
message,  
icon and VOICEMAIL light; it does not delete your voicemail  
messages. As long as you have new voicemail messages, your local  
telephone company continues to send the signal to turn on  
the indicator.  
>CLR VOICEMAIL  
To manually turn off the new voicemail indicator:  
HOME AREA CODE  
1. Press MENU/SELECT when in idle mode to enter the  
main menu.  
2. Use qCID or DIRp to scroll to >CLR VOICEMAIL, then  
press MENU/SELECT. The screen shows TURN OFF  
INDICATOR?  
TURN OFF  
INDICATOR?  
3. Press MENU/SELECT again to turn the voicemail indication  
off, or press OFF/CLEAR to cancel the procedure.  
NOTES:  
1. Telephone company voicemail might alert you to new messages with stutter (broken)  
dial tone. Contact your telephone company for more details.  
2. For information about using your voicemail service, contact your telephone company for  
assistance.  
12  
 
Handset settings  
Telephone settings  
Home area code  
If you dial seven digits to make a local call (no area code required), enter your  
area code into the telephone as the home area code. When you receive a call  
from within your home area code, the caller ID history only displays the seven  
digits of the telephone number.  
This feature makes it easy for you to place a call from the caller ID log. If you  
dial 10 digits to make a local phone call, do not use this home area code  
feature. If you do, you will not be able to place calls from your caller ID log as  
they have only seven digits.  
>HOME AREA CODE  
1. Press MENU/SELECT in the idle mode to enter the  
ANS. SYSTEM  
main menu.  
2. Use qCID or DIRp to scroll to >HOME AREA CODE, then  
press MENU/SELECT.  
3. Press the dial pad keys to enter a three-digit home area  
HOME AREA CODE  
code. Press MUTE/DELETE to delete digits while entering.  
___  
4. Press MENU/SELECT to save and return to the main menu.  
NOTE: If, in the future, your telephone company requires you to dial 10 digits to make a  
local call (area code + phone number), you will need to delete your home area code. With  
the home area code displayed, press and hold MUTE/DELETE. The home area code is now  
restored to its default setting of _ _ _.  
13  
 
Handset settings  
Answering system settings  
Use the answering system menu to turn the answering system on or off,  
record your announcement (greeting), change the number of rings, remote  
access code and message alert tone.  
1. When the handset is in idle mode, press MENU/SELECT to enter the  
main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press  
MENU/SELECT.  
Answer on/off  
Unless you change it, the answering system is on and ready to record  
messages. You can turn the answering system off, but if you do so, the  
answering system does not answer calls and record incoming messages.  
To turn the answering system on or off from a handset:  
1. When the handset is in idle mode, press MENU/SELECT to  
>ANS SYS SETUP  
PLAY MSGS  
enter the main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then  
press MENU/SELECT.  
>ANSWER ON/OFF  
4. Press MENU/SELECT again to select >ANSWER ON/OFF.  
ANNOUNCEMENT  
5. Press qCID or DIRp to select between ON and OFF, then  
press MENU/SELECT to confirm the setting. A confirmation  
tone sounds.  
ANSWER ON/OFF  
If the answering system is on, the ANS ON icon displays on the  
handset screen.  
ON  
NOTE: If the answering system is off and there is an incoming call, the  
system answers after 10 rings and announces, “Please enter your remote access code.” For  
more information about remote access codes, see pages 43-44.  
14  
 
Handset settings  
Answering system settings  
Announcement  
An outgoing announcement is the greeting callers hear when calls are  
answered by the answering system.  
The telephone has a prerecorded outgoing announcement, “Hello. Please  
leave a message after the tone.” You can use this announcement, or record  
your own announcement.  
You can record an announcement up to 90 seconds. The system does not  
record any announcement shorter than one second.  
To play your current outgoing announcement:  
1. When the handset is in idle mode, press MENU/SELECT to  
enter the main menu.  
>ANS. SYSTEM  
DIRECTORY  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then  
press MENU/SELECT.  
4. Press qCID or DIRp to scroll to >ANNOUNCEMENT, then  
press MENU/SELECT, the system announces, “To play, press  
2. To record, press 7.”  
>ANS SYS SETUP  
PLAY MSGS  
5. Press 2 to play the current announcement.  
To record a new outgoing announcement:  
>ANNOUNCEMENT  
# OF RINGS  
1. When the handset is in idle mode, press MENU/SELECT to  
enter the main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then  
2-PLAY 3-DELETE  
5-STOP 7-RECORD  
press MENU/SELECT.  
4. Press qCID or DIRp to scroll to >ANNOUNCEMENT, then  
press MENU/SELECT, the system announces, “To play, press  
2. To record, press 7.”  
5. Press 7 to record an announcement, the system announces  
RECORD ANNC...  
5-STOP  
“Record after the tone, press 5 when you are done.”  
6. Press 5 when you finish recording. Your recorded  
announcement plays.  
To listen to the recorded announcement again, press 2 after  
playback is completed.  
To record a new announcement, press 7 and follow step 6.  
NOTE: If the answering system is full and you want to record a new announcement, the  
system announces, “Memory is full.” You must delete some messages before you can  
record a new announcement.  
15  
 
Handset settings  
Answering system settings  
To delete your outgoing announcement:  
1. When the handset is in idle mode, press MENU/SELECT to enter the  
main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press  
MENU/SELECT.  
4. Press qCID or DIRp to scroll to >ANNOUNCEMENT, then press  
MENU/SELECT, the system announces, “To play, press 2. To record, press 7.”  
5. Press 3 to delete your recorded announcement.  
If your announcement is deleted, calls are answered with the pre-recorded  
announcement described on page 15.  
Number of rings  
You can set the answering system to answer an incoming call after two, four,  
or six rings. You can also select toll saver, which is explained below. Unless  
you change it, the answering system answers an incoming call after four rings.  
To set the number of rings:  
1. When the handset is in idle mode, press MENU/SELECT to enter the  
main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press  
MENU/SELECT.  
4. Press qCID or DIRp to scroll to ># OF RINGS, then press MENU/SELECT.  
5. Press qCID or DIRp to scroll and choose among 2, 4, 6 or TOLL SAVER.  
• Toll saver - the answering system answers a call after two rings if  
you have new messages, and after four rings when there are no new  
messages. This feature allows you to check for new messages and avoid  
paying long distance charges if you are calling from out of your local  
area.  
6. Press MENU/SELECT to confirm your setting. A confirmation tone sounds.  
NOTE: If you subscribe to caller ID/call waiting service through your telephone company,  
see Answering system and voicemail on page 37.  
16  
 
Handset settings  
Answering system settings  
Remote access code  
To access your answering system remotely from any touch tone phone, you  
need to enter a two-digit number (10-99). Unless you change it, the remote  
access code is 19.  
To change the remote access code:  
>ANS. SYSTEM  
1. When the handset is in idle mode, press MENU/SELECT to  
DIRECTORY  
enter the main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then  
press MENU/SELECT.  
>ANS SYS SETUP  
PLAY MSGS  
4. Press MENU/SELECT to scroll to >REMOTE CODE, then press  
MENU/SELECT.  
5. Press qCID or DIRp to change the remote access code.  
6. Press MENU/SELECT to confirm your setting. A confirmation  
>REMOTE CODE  
MSG ALERT TONE  
tone sounds.  
REMOTE CODE  
19  
17  
 
Handset settings  
Answering system settings  
Message alert tone  
When the message alert tone is set to ON, and there is at least one new  
message, the telephone base beeps every 10 seconds. Unless you change it,  
the message alert tone is set to off.  
To change the setting:  
1. When the handset is in idle mode, press MENU/SELECT to  
>ANS. SYSTEM  
enter the main menu.  
DIRECTORY  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then  
press MENU/SELECT.  
>ANS SYS SETUP  
4. Press qCID or DIRp to scroll to >MSG ALERT TONE, then  
PLAY MSGS  
press MENU/SELECT.  
5. Press qCID or DIRp to choose between ON and OFF.  
6. Press MENU/SELECT to confirm your setting. A confirmation  
tone sounds.  
>MSG ALERT TONE  
ANSWER ON/OFF  
NOTES:  
1. The message alert tone beeps only if all the conditions below are met:  
- Answering system is on.  
- Message alert tone setting is on.  
- There are new messages.  
MSG ALERT TONE  
ON  
2. To temporarily turn off the message alert tone, see page 38.  
18  
 
Telephone operation  
Making, answering, and ending calls  
Making a call  
To make a call, press PHONE/FLASH or SPEAKER, then enter the  
telephone number.  
Elapsed  
time  
The screen displays the elapsed time as you talk (in  
hours, minutes and seconds).  
PHONE 0:00:30  
NOTE: Press  
PHONE/FLASH to access services from your local  
telephone company does not affect the elapsed time.  
On-hook dialing (predialing)  
Enter the telephone number, then press PHONE/FLASH or SPEAKER to  
dial. Press MUTE/DELETE or OFF/CLEAR at any time to make corrections as  
you are entering numbers.  
Answering a call  
To answer a call:  
• Press PHONE/FLASH or SPEAKER.  
–OR–  
• Press any dial pad key (0-9, * or #).  
Temporary ringer silencing  
Press OFF/CLEAR or DELETE/MUTE while the telephone is ringing to silence  
the ringer temporarily on that handset only. This turns off the ringer without  
disconnecting the call. The next incoming call rings normally at the preset  
volume.  
NOTE: Each handset rings when there is an incoming call unless the ringer volume is  
turned off on that handset.  
Ending a call  
To end a call, press the OFF/CLEAR or return the handset in the telephone  
base or charger.  
Auto off  
A call ends automatically when you put the handset in the telephone base  
or charger.  
19  
 
Telephone operation  
Handset operation  
Speakerphone information  
During a call, press SPEAKER to switch between hands-free speakerphone  
and normal handset use. Press OFF/CLEAR to hang up.  
Elapsed  
time  
NOTES:  
PHONE 0:00:30  
1. If you use the speakerphone during LOW BATTERY mode, the  
handset is not lit except for the  
SPEAKER button.  
2. The speakerphone uses more power than the normal handset.  
If the handset battery becomes very low while you are using  
the speakerphone, the call remains in speakerphone mode  
until you hang up or the battery becomes depleted. When  
the battery is very low, you cannot switch a call from normal  
handset use to speakerphone mode.  
3. After installing the battery into the handset, the screen may  
show LOW BATTERY. If you use speakerphone at this time,  
the battery may become depleted. Follow the instructions in  
the Battery installation & charging section on pages 5-6.  
Last number redial  
To view the recently dialed numbers:  
• To display the most recently called number (up to 30 digits), REDIAL  
888-883-2445  
press REDIAL/PAUSE.  
• To view up to five recently called numbers, press  
REDIAL/PAUSE then press qCID or DIRp, or press  
REDIAL/PAUSE repeatedly.  
The handset beeps twice at the beginning and at the end of the list.  
Press OFF/CLEAR to exit.  
To redial a number:  
• To dial the displayed number, press PHONE/FLASH or SPEAKER.  
-OR-  
• You can call the most recently called number by pressing PHONE/FLASH  
or SPEAKER, then pressing REDIAL/PAUSE.  
While reviewing the redial memory, press MUTE/DELETE to delete the  
displayed number.  
20  
 
Telephone operation  
Options while on calls  
Volume control  
While on a call, press qVOLUME/CID to decrease or press  
pVOLUME/DIR to increase the listening volume.  
NOTES:  
1. Handset and speakerphone volume settings are independent.  
2. When the volume reaches the minimum or maximum setting, you hear two beeps.  
Call waiting  
If you subscribe to call waiting service with your local telephone company,  
you hear a beep if someone calls while you are already on a call. Press  
PHONE/FLASH to put your current call on hold and take the new call. Press  
PHONE/FLASH at any time to switch back and forth between calls.  
Mute  
Use the mute function to turn off the microphone. You can hear the caller, but  
the caller does not hear you.  
To mute the call:  
• Press MUTE/DELETE. When mute is on, the handset screen  
shows MUTED for a few seconds and the MUTE icon appears  
until you turn off mute.  
To un-mute the call:  
• Press MUTE/DELETE again. When mute is turned off,  
MICROPHONE ON appears temporarily on the handset  
screen.  
PHONE 0:00:30  
MUTED  
MUTE  
21  
 
Telephone operation  
Options while on calls  
Chain dialing  
Use this feature to initiate a dialing sequence from numbers stored in the  
directory, caller ID history or redial while you are on a call.  
Chain dialing can be useful if you wish to access other numbers (such as bank  
account numbers or access codes) from the directory, caller ID history or  
redial list.  
To get to the directory while on a call:  
1. Press MENU/SELECT twice to enter >DIRECTORY.  
2. Press qCID or DIRp to scroll to the desired number.  
3. Press MENU/SELECT to dial the number shown.  
To get to the caller ID history (call log) while on a call:  
1. Press MENU/SELECT.  
2. Press qCID or DIRp to scroll to >CALL LOG, then press MENU/SELECT.  
3. Press qCID or DIRp to scroll to the desired number.  
4. Press MENU/SELECT to dial the number shown.  
To get to the last number redial while on a call:  
Press REDIAL/PAUSE to show and dial the most recently dialed number. If you  
press REDIAL/PAUSE again within two seconds, the number is not dialed.  
NOTES:  
1. You cannot edit a directory entry while on a call. For more details about the directory,  
see page 26.  
2. You cannot copy a caller ID entry into the directory while on a call. For more details  
about the caller ID history, see page 31.  
3. If you press REDIAL/PAUSE while on a call, you can only view the most recent call, and  
you cannot erase the entry. For more details about the redial memory, see page 20.  
4. Press and hold  
a call.  
OFF/CLEAR to exit redial, directory or caller ID history when you are on  
22  
 
Multiple handset use  
Multiple handset use  
Handset locator  
The handset locator feature is useful if you misplace  
any handsets.  
To start the paging tone:  
Press HANDSET LOCATOR at the telephone base  
to start the paging tone on all handsets for 60  
seconds.  
NOTE: if you press  
OFF/CLEAR or MUTE/DELETE on a  
handset, the ringer of the handset is silenced but the paging  
tone continues.  
To stop the paging tone:  
• Press PHONE/FLASH, SPEAKER, or any dial  
pad key (0-9, *, or #) on the handset(s),  
–OR–  
• Press HANDSET LOCATOR on the telephone base.  
**PAGING**  
NOTE: The handset ringer volume also determines the level of  
paging tone. If the handset ringer volume level is set to off, that  
handset is silent for all calls and paging (page 9).  
the  
Join a call in progress  
You can conference with another system handset while on a call. If a handset  
is already on a call and you would like to join the call, press PHONE/FLASH  
or SPEAKER on another system handset.  
Press OFF/CLEAR or place the handset in the telephone base or charger to  
exit the call. The call is terminated once all handsets hang up.  
NOTE: You can only use two system handsets at the same time on an outside call.  
23  
 
Multiple handset use  
Multiple handset use  
Intercom  
Use the intercom feature for conversation between handsets.  
1. Press INT on your handset when not in use.  
CALLING  
• If you have a two-handset system, your handset screen  
OTHER HANDSET  
shows CALLING OTHER HANDSET.  
• If you have more than two handsets, your screen shows  
INTERCOM TO: Use the dialing keys to select the other  
handset. Your handset screen shows CALLING  
HANDSET X.  
OTHER HANDSET  
IS CALLING  
• The other handset rings and its screen shows either  
OTHER HANDSET IS CALLING or HANDSET X IS  
CALLING.  
INTERCOM  
2. To answer the intercom call, press PHONE/FLASH,  
SPEAKER, INT, or any dialing keys (0-9, #, *) on the other  
handset. Both handsets now show INTERCOM.  
3. To end an intercom call, press INT, OFF/CLEAR, or place  
the handset back in the telephone base or charger. Both handsets now  
show INTERCOM END.  
NOTES:  
1. Before the intercom call is answered, you can cancel the intercom call by pressing  
OFF/CLEAR or INT on your originating handset.  
2. If the other handset is not answered within 100 seconds or if it is in the directory or  
call log mode, or is on a call, or is out of range, your originating handset shows the  
message UNABLE TO CALL TRY AGAIN.  
3. Pressing  
OFF/CLEAR or MUTE/DELETE temporarily silences the intercom ringer.  
4. You can use a maximum of four handsets at a time. When two handsets are used on an  
intercom call, use two other system handsets for an outside call.  
Answer an incoming call during an intercom call  
If you receive an incoming outside call during an intercom call, there is an  
alert tone.  
• To answer the call, press PHONE/FLASH. The intercom call ends  
automatically.  
• To end the intercom call without canceling the incoming call, press  
OFF/CLEAR.  
24  
 
Multiple handset use  
Call transfer using intercom  
Use the intercom feature to transfer an external call from one  
handset to another.  
TRANSFER TO:  
1. During a call, press INT.  
• If you have a two-handset system, the outside call is put  
on hold, your handset screen shows CALLING OTHER  
HANDSET. The other handset rings and its screen shows  
OTHER HANDSET IS CALLING.  
CALLING  
HANDSET X  
• If you have more than two handsets, your screen shows  
TRANSFER TO: Use the dialing keys to select the other  
handset. The outside call is put on hold and your screen  
shows CALLING HANDSET X. The other handset rings  
and its screen shows HANDSET X IS CALLING.  
HANDSET X  
IS CALLING  
2. To answer the call on the other handset, press  
PHONE/FLASH, SPEAKER, INT, or any dialing keys (0-9,  
#, *). The outside call is still on hold and both handsets now  
show INTERCOM. You can now have a private conversation  
between the system handsets.  
INTERCOM  
NOTES:  
1. To cancel the transfer and return to the external call before the intercom call is answered,  
press and hold OFF/CLEAR, or press PHONE/FLASH, or INT on your handset.  
2. If the other handset does not answer the intercom call within 100 seconds, or if the other  
handset is in the directory or call log mode, or is out of range, your handset shows UNABLE  
TO CALL TRY AGAIN on its screen and automatically returns to the external call.  
3. From this intercom call, you have the following options:  
• You can let the other handset join you on the outside call in a three-way  
conversation. Press and hold INT on your handset.  
• You can transfer the call. Press OFF/CLEAR, or place your handset  
back in the telephone base or charger. Your screen shows CALL  
TRANSFERED. The other handset is automatically connected to the  
outside call.  
• You can alternate between the outside call (OUTSIDE CALL appears on  
the screen) and the intercom call (INTERCOM appears on the screen).  
Press INT repeatedly on your handset.  
• The other person can end the intercom call by pressing OFF/CLEAR,  
or placing the other handset back in the telephone base or charger. The  
outside call continues with the original system handset.  
25  
 
Directory  
About the directory  
Shared directory  
The directory is stored in the telephone base, and is shared  
by all handsets. Changes made to the directory on any one  
handset will apply to all.  
ROBERT BROWN  
888-883-2445  
NOTE: Only one handset can review the directory at a time. If another  
handset attempts to enter the directory, the screen shows NOT  
AVAILABLE AT THIS TIME.  
Capacity  
The directory can store up to 50 entries, with a maximum of 15 alphanumeric  
characters (including spaces) for the names and 30 digits for the telephone  
numbers. A convenient search feature can help you find and dial numbers  
quickly (page 29).  
If there are already 50 entries, the screen shows LIST FULL. You cannot store  
a new number until you delete one.  
Exiting the directory  
Press OFF/CLEAR to cancel an operation, back up to the previous menu, or  
exit the menu display. Press and hold OFF/CLEAR to return to the  
idle mode.  
If you pause for too long while creating or reviewing an entry, the procedure  
will time out and you have to begin again.  
26  
 
Directory  
Create directory entries  
To create a new directory entry  
1. Press MENU/SELECT in idle mode to enter the main menu.  
>DIRECTORY  
CALL LOG  
2. Press qCID or DIRp to scroll to >DIRECTORY, then press  
MENU/SELECT.  
3. Press qCID or DIRp to highlight >STORE.  
4. Press MENU/SELECT.  
>REVIEW  
STORE  
5. Enter the telephone number when prompted.  
• Use the dial pad to enter up to 30 digits.  
Press qCID or DIRp to move the cursor to the left >STORE  
or right.  
REVIEW  
Press MUTE/DELETE to erase numbers.  
Press and hold MUTE/DELETE to erase all digits.  
Press and hold REDIAL/PAUSE to enter a three-  
second dialing pause (a p appears).  
ENTER NUMBER  
888-883-2445_  
-OR-  
• Copy a number from redial by pressing REDIAL/PAUSE  
then press qCID or DIRp, or pressing REDIAL/PAUSE repeatedly to  
locate the number to copy. Press MENU/SELECT to copy the number.  
6. Press MENU/SELECT to save the number in the display.  
The display shows ALREADY SAVED if the number is already in the directory.  
You cannot save the same number twice.  
27  
 
Directory  
Create directory entries  
7. Enter the name when prompted.  
Use the dial pad to enter a name (up to 15 characters).  
Each time you press a key, the character on that key  
appears. Additional key presses produce other characters  
on that key. See the chart below.  
ENTER NAME  
Robert Brown_  
– Press qCID or DIRp to move the cursor to the right or  
left.  
– Press MUTE/DELETE to erase letters.  
– Press and hold MUTE/DELETE to erase all characters.  
– Press # to add a space.  
NOTE: The first letter of every word is capitalized. The remaining letters in a word start as  
lower case letters shown in the chart below.  
Characters by number of key presses  
Dial  
Key  
1
2
3
4
5
6
7
8
9
,
1
2
3
4
1
A
D
G
#
B
E
H
-
.
&
c
f
C
F
I
2
3
4
a
d
g
b
e
h
i
5
J
K
L
5
j
k
l
6
M
N
O
6
m
n
o
7
8
9
0
*
P
Q
U
X
R
V
Y
S
8
Z
7
p
q
v
x
r
s
z
T
t
u
W
9
w
y
0
*
?
!
/
(
)
@
#
space  
8. Press MENU/SELECT to store your new directory entry. The  
name and the telephone number will then be shown on the  
screen. To change it later, see page 30.  
Robert Brown  
888-883-2445  
28  
 
Directory  
Review directory  
To review directory entries  
1. Press DIRp when in idle mode to show the first entry in the directory.  
DIRECTORY EMPTY appears if there are no directory entries.  
-OR-  
You can also show the first in the directory by first pressing  
MENU/SELECT when in idle mode, then press qCID or DIRp to scroll to  
choose >DIRECTORY, then press MENU/SELECT twice.  
2. Press qCID or DIRp to browse through the directory. Entries appear  
alphabetically by the first letter in the name.  
NOTE: If the telephone number in the directory exceeds 15 digits, <* appears in front of  
the telephone number. Press * to move towards the end of the telephone number or press  
# to move towards the beginning of the telephone number. You can also press  
MENU/SELECT to view the number in its entirety. This action puts the telephone number in  
edit mode. Press  
a directory.  
OFF/CLEAR to cancel. See page 30 for information on editing  
Search directory  
To search by name  
1. Press DIRp in idle mode to show the first listing in the directory.  
DIRECTORY EMPTY appears if there are no directory entries.  
2. When a name entry appears, press the dial pad keys (2-9) to start a  
name search.  
The directory shows the first name beginning with the first letter associated  
with the dial pad key if there is an entry in the directory that begins with  
that letter.  
3. To see other names that start with the letters on the same dial pad key,  
keep pressing the key. The names appear in alphabetical order.  
For example, if you have the names Jennifer, Jessie, Kevin and Linda in  
your directory:  
If you press 5 (JKL) once, Jennifer displays.  
If you press 5 (JKL) twice, Jessie displays.  
If you press 5 (JKL) three times, Kevin displays.  
If you press 5 (JKL) four times, Linda displays.  
If you press 5 (JKL) five times, Jennifer displays again.  
NOTES:  
1. If there is no name entry matching the first letter of the key you press, the directory shows a  
name entry that matches the following letters of the key.  
2. If you press a key (2-9) and there is no name starts with the letters on that key, the  
directory shows the entry that matches the next letter in the directory.  
29  
 
Directory  
To dial, delete or edit entries  
To dial, delete or edit a directory entry (name and number), the entry must be  
shown on the handset. Use directory search (page 29) to show an entry.  
Display dial  
To dial a displayed number from the directory, press PHONE/FLASH or  
SPEAKER.  
To delete an entry  
When a directory entry appears, press MUTE/DELETE to delete the displayed  
entry from the directory. Once deleted, you cannot retrieve an entry.  
To edit an entry  
When a directory entry appears:  
1. Press MENU/SELECT to modify the entry. You are prompted  
Andrew  
888-490-2005  
to EDIT NUMBER.  
• Press the dial pad keys to add digits.  
• Press MUTE/DELETE to erase digits.  
ENTER NUMBER  
• Press and hold MUTE/DELETE to erase all digits.  
888-883-2445_  
• Press qCID or DIRp to move the cursor to the left  
or right.  
• Press and hold REDIAL/PAUSE to add a three-second  
pause, if desired.  
EDIT NAME  
Andy_  
• Copy a number from redial by pressing REDIAL/PAUSE,  
then press qCID or DIRp, or pressing MENU/SELECT to  
copy the number.  
2. Press MENU/SELECT. You are prompted to EDIT NAME.  
Andy  
888-883-2445  
• Press the dial pad keys to add characters (page 28).  
• Press MUTE/DELETE to erase characters.  
• Press and hold MUTE/DELETE to erase all characters.  
• Press # to insert a space.  
• Press qCID or DIRp to move the cursor to the left or right.  
3. Press MENU/SELECT to confirm.  
30  
 
Caller ID  
About caller ID  
This product supports caller ID services provided by most  
local telephone service companies. Depending on your service  
subscription, you may see the caller’s number, or the caller’s  
name and number that are sent by the telephone company  
after the first or second ring. Caller ID allows you to see the  
name, number, date and time of calls.  
CHRIS SMITH  
888-722-7702  
NEW  
10:01AM  
Information about caller ID with call waiting  
9/25  
Caller ID with call waiting lets you see the name and  
telephone number of the caller before answering the  
telephone, even while on another call.  
It may be necessary to change your telephone service to use  
this feature. Contact your telephone company if:  
• You have both caller ID and call waiting, but as separate  
services (you may need to combine these services).  
• You have only caller ID service, or only call waiting service.  
• You do not subscribe to caller ID or call waiting services.  
There are fees for caller ID services. In addition, services may not be available  
in all areas.  
This product can provide information only if both you and the caller are  
in areas offering caller ID service and if both telephone companies use  
compatible equipment. The time and date are sent by the telephone company  
along with the call information.  
The caller ID information may not be available for every incoming call. The  
callers may intentionally block their names and/or telephone numbers. To  
view call log entries with numbers between 16 and 23 digits, you must save  
the entry to the directory (page 35). For instructions on viewing the digits, see  
the first note on page 29.  
NOTE: You can use this product with regular caller ID service, or you can use this product’s  
other features without subscribing to either caller ID or combined caller ID with call  
waiting service.  
31  
 
Caller ID  
Caller ID operation  
Memory match  
If the incoming telephone number exactly matches  
a telephone number in your directory, the name that  
appears on the screen matches the corresponding name  
in your directory.  
Chris  
888-722-7702  
For example, if Christine Smith calls, her name appears  
as Chris if this is how you entered it into your directory.  
NEW  
10:01AM  
9/25  
NOTE: The number shown by your caller ID is in the format sent  
by the phone company. The phone company usually delivers ten-  
digit phone numbers (area code plus phone number). If the  
telephone number of the caller does not exactly match a number  
in your directory, the name appears as it is delivered by the  
phone company. For example, if the phone company includes the  
area code and the directory number does not, the name appears  
as delivered by the phone company.  
Missed (new) calls indicator  
When a handset is in idle mode and has calls that have not been reviewed, its  
screen shows XX MISSED CALLS.  
HANDSET 1  
All unreviewed entries are counted as missed calls. Each time  
6 MISSED CALLS  
you review a call log entry marked NEW, the number of missed  
calls decreases by one.  
PM  
8/06  
5:37  
If you do not want to review the missed calls one by one,  
but you still want to keep them in the caller ID history, you  
can press and hold OFF/CLEAR for four seconds when the  
handset is idle. All the entries in the caller ID history are  
considered old (reviewed), and the missed calls counter  
shows 0.  
Robert Brown  
888-883-2445  
PM  
8/06  
3:15  
32  
 
Caller ID  
Caller ID history  
How the caller ID history (call log) works  
The telephone stores caller ID information about the last 50  
incoming calls in the telephone base. Entries are stored in  
reverse chronological order. The phone deletes the oldest  
entry when the log is full to make room for new calls. This  
information is common to all handsets, so changes made using  
any handset are reflected in all other handsets. If you answer a  
call before the information appears on the screen, it does not  
show in the caller ID history.  
CHRIS SMITH  
888-722-7702  
NEW  
10:01AM  
9/25  
Review the caller ID history to find out who called, to easily  
return the call, or to copy the caller’s name and number into  
your directory.  
XX MISSED CALL(S) appears if there are new call log entries  
(including missed and unreviewed calls). CALL LOG EMPTY  
appears if there are no records in the call log.  
NOTE:  
1. Only one handset can review the caller ID history at a time. If another  
handset attempts to enter the directory or caller ID history, it shows  
NOT AVAILABLE AT THIS TIME.  
2. Each entry may have up to 24 digits for the phone number and 15  
characters for the name. If the phone number has more than 15 dig-  
its, only the last 15 digits appear. For call log entries with numbers  
between 16 and 23 digits, in order to view the entire number, you  
must save the entry to the Directory (page 35). For instructions on  
viewing the digits, see the first note on page 29. If the phone number  
has more than 24 digits, it is not saved or shown in the  
call log.  
3. The caller ID information might not be available for every incoming  
call. The callers might intentionally block their names and/or tel-  
ephone numbers.  
Caller’s name  
Caller’s number  
CHRIS SMITH  
888-722-7702  
Appears when the  
call is missed and  
NEW  
10:01AM  
unreviewed  
9/25  
Time of call  
Date of call  
33  
 
Caller ID  
Caller ID history  
To review the caller history  
1. When a handset is in idle mode, press qCID to review the  
caller ID history in reverse chronological order starting with  
the most recent call.  
HANDSET 1  
6 MISSED CALLS  
-OR-  
PM  
8/06  
5:37  
You can also review the caller ID history by pressing  
MENU/SELECT, then press qCID or DIRp to scroll to  
>CALL LOG, then press MENU/SELECT twice to REVIEW.  
qCID  
2. Press qCID or DIRp to scroll through the list as shown on  
the right.  
3. Press OFF/CLEAR to exit the caller ID history.  
Robert Brown  
888-883-2445  
A double beep sounds when the list reaches the beginning or  
end of the call log.  
PM  
3:40  
8/06  
Charlie Johnson  
800-222-3111  
PM  
8/06  
2:50  
Make a call log entry ready to dial  
Although the call log entries received typically have  
883-2445  
1-883-2445  
888-883-2445  
1-888-883-2445  
10 digits (the area code plus the seven-digit number),  
in some areas, you might need to dial only the seven  
digits, or 1 plus the seven digits, or 1 plus the area  
code plus the seven digits. You can change the  
number of digits that you dial from and store in the  
call log.  
Press #  
883-2445  
1-883-2445  
Press 1  
While reviewing the call log, press # repeatedly to  
show different dialing options for local and long  
distance numbers before dialing or saving the  
telephone number in the directory.  
888-883-2445  
1-888-883-2445  
Press 1 repeatedly if you need to add or remove 1 in front of the telephone  
number before dialing or saving it in the directory.  
When the number is shown in the correct format for dialing, press  
PHONE/FLASH or SPEAKER to call the number.  
NOTE: If you do not need to dial the area code for local calls, make sure to program your  
home area code, see page 13 for details  
34  
 
Caller ID  
Caller ID history  
Dial a call log entry  
1. When in the call log, press qCID or DIRp to browse.  
2. Press PHONE/FLASH or SPEAKER to dial the entry.  
Delete entries  
• Press MUTE/DELETE to delete the shown entry from the caller ID history.  
• Follow the steps below to delete all caller ID entries.  
1. Press MENU/SELECT in idle mode to enter the main menu.  
2. Use qCID or DIRp to scroll to >CALL LOG, then press MENU/SELECT.  
3. Use qCID or DIRp to scroll to >DEL ALL CALLS, then press  
MENU/SELECT.  
4. When the screen shows DELETE ALL CALLS? press MENU/SELECT to  
clear the caller ID history of all entries, or press OFF/CLEAR to exit  
and leave all entries in the caller ID history intact.  
Save a call log entry to the directory  
1. When in the call log, press qCID or DIRp to browse.  
2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.  
3. Use the dialing keys to edit the number.  
• Press MUTE/DELETE to backspace and erase a digit.  
• Press and hold MUTE/DELETE to erase the entire entry.  
• Press qCID to move the cursor to the left or DIRp to the right.  
• Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).  
• Copy a number from the redial list by pressing REDIAL/PAUSE and then  
qCID or DIRp, or by pressing REDIAL/PAUSE to select a number. Press  
MENU/SELECT to copy the number.  
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.  
• Use the dial pad keys to add characters (page 28).  
• Press MUTE/DELETE to erase characters.  
• Press and hold MUTE/DELETE to erase all characters.  
• Press qCID or DIRp to move the cursor to the left and right.  
• Press # to insert a space.  
5. Press MENU/SELECT when done and the handset shows SAVED.  
• If the entry is already saved in the directory, the handset shows  
ALREADY SAVED. If there is no caller ID information, the handset shows  
UNABLE TO SAVE.  
NOTES:  
1. You may need to change how a caller ID number is dialed if the entry does not appear in the  
correct format. Caller ID numbers may appear with an area code that may not be required for  
local calls, or without a 1 that may be needed for long distance calls (see page 34).  
2. If neither the name nor number is provided, UNABLE TO SAVE appears.  
35  
 
Caller ID  
Reasons for missing caller ID information  
There are also occasions when other information or no information shows for  
various reasons:  
On-screen  
message  
Reason  
The caller prefers not to show the phone number.  
PRIVATE  
NUMBER  
The caller prefers not to show the name.  
PRIVATE  
NAME  
The caller prefers not to show the phone number and  
the name.  
PRIVATE  
CALLER  
Your local telephone company cannot determine the  
caller’s number.  
UNKNOWN  
NUMBER  
Your local telephone company cannot determine the  
caller’s name.  
UNKNOWN  
NAME  
Your local telephone company cannot determine the  
caller’s name and telephone number. Calls from other  
countries may also generate this message.  
UNKNOWN  
CALLER  
36  
 
Answering system  
About the answering system  
Answering system and voicemail  
Your telephone has separate indicators for two different types of voice  
messages: those left on its built-in answering system and those left at  
your service provider’s voicemail (fees may apply). Your telephone’s built-in  
answering system messages and voicemail messages are separate. Each alerts  
you to new messages differently.  
If  
and NEW VOICEMAIL display on the handset, your telephone service  
provider is indicating that it has new voicemail for you. To listen to your  
voicemail, you typically dial an access number provided by your telephone  
service provider, followed by a security code or PIN.  
To listen to messages recorded on your digital answering system, press  
PLAY/STOP button on the telephone base (page 39).  
Some telephone service providers bundle or combine multiple services like  
voicemail and call waiting, so you may not be aware that you have voicemail.  
To check what services you have and how to access them, contact your  
telephone service provider.  
You can use your telephone answering system and voicemail together by  
setting your built-in answering system to answer before voicemail answers. To  
learn how to program your voicemail settings, contact your telephone service  
provider. If you are on a call, or if the answering system is busy recording a  
message and you receive another call, the second caller can leave a voicemail  
message by following the instruction below.  
Set your answering system to answer calls at least two rings earlier than your  
voicemail is set to answer. For example, if your voicemail answers after six  
rings, set your answering system to answer after four rings. Some voicemail  
providers may program the delay before answering calls in seconds instead  
of rings. In this case, allow six seconds per ring when determining the  
appropriate setting.  
Message capacity  
The answering system can record and store up to 99 messages. Each message  
can be up to four minutes in length. The total storage capacity for the  
announcement, messages and memos is approximately 14 minutes. The actual  
recording time depends on individual message characteristics. Messages  
remain available for replay until you delete them.  
Turn the answering system on or off at the telephone base  
Unless you change it, the answering system is on and ready to record  
messages. You can turn the answering system off, but if you do so, the  
answering system does not answer calls and record incoming  
messages.  
Press ANS ON/OFF to turn the answering system on or  
off. If the answering system is turned on, it announces “Calls  
will be answered.” If the answering system is turned off, it  
announces “Calls will not be answered.”  
37  
 
Answering system  
About the answering system  
New message indication  
The message window on the telephone base flashes and  
shows on the handset when there are new answering system  
messages.  
If the new message alert tone is turned on, the telephone base  
beeps every 10 seconds when there are unreviewed messages.  
HANDSET 1  
NOTE: If the answering system has less than five minutes of recording  
time left, the remaining time is announced.  
10:21AM  
11/13  
Call screening at the telephone base  
If the answering system is on and the telephone base volume is not off (set  
to 1 or higher), you hear the announcement and the incoming message when  
a call comes in. If you want the telephone base to be silent while recording  
messages, make sure the telephone base volume is set to 0.  
Call intercept  
While screening a call, you can stop recording and speak to the caller by  
pressing PHONE/FLASH or SPEAKER on the handset.  
Base ringer  
Press VOLUMEpq on the telephone base to adjust the ringer volume when  
the telephone is not in use.  
A sample of the ringer sounds as you adjust the volume. The telephone base  
announces, “Base ringer is off.” when you set the volume to 0.  
Temporarily turning off the message alert tone  
Pressing any telephone base key (except HANDSET LOCATOR) temporarily  
silences the message alert tone.  
If you press DELETE when in idle mode, there is a voice prompt to direct you  
to press DELETE again to delete all old messages, and the message alert  
tone is temporarily silenced.  
The message alert tone is re-activated with the next incoming message.  
Voice prompts  
The system provides voice prompts to guide you through remote access and  
recording outgoing announcements.  
38  
 
Answering system  
Messages playback  
If you have new messages, you hear only the new messages (oldest first). If  
there are no new messages, the system plays back all the messages  
(oldest first).  
When playback begins, the total number of messages is announced. Before  
each message, you hear the day and time it was received. After the last  
message, you hear “End of messages.” If the system has less than five minutes  
of recording time left, you hear the remaining time.  
To listen to messages at the telephone base:  
Press  
PLAY/STOP on the telephone base to listen to the messages. The  
system announces the number of messages, then begins playback. Press  
PLAY/STOP again to end the message playback.  
To listen to messages at the handset:  
1. When the handset is in idle mode, press MENU/SELECT to enter the main  
menu.  
>ANS. SYSTEM  
DIRECTORY  
2. Press MENU/SELECT again to select >ANS. SYSTEM.  
3. Press MENU/SELECT to select >PLAY MSGS.  
The system announces the number of messages, then begins  
playback. The message sequence is shown on the handset’s  
screen. If there is no message in the answering system, the  
screen shows NO MESSAGES.  
>PLAY MSGS  
DEL ALL OLD  
5-STOP 3-DELETE  
4-REPEAT 6-SKIP  
MSG#  
1/2  
39  
 
Answering system  
Messages playback  
Options during playback  
When a message is playing, you can adjust the playback volume, skip, repeat,  
or delete the message.  
When playing messages are playing on the telephone base:  
• Press VOLUME  
button to adjust the message playback volume.  
• Press SKIP to skip to the next message.  
• Press REPEAT to repeat the message. Press twice to hear the previous  
message.  
• Press DELETE to delete the message.  
• Press  
PLAY/STOP to stop the playback.  
When messages are playing on the handset:  
• Press qCID or DIRp to adjust the message playback volume.  
• Press 6 to skip to the next message.  
• Press 4 to repeat the message. Press twice to hear the previous message.  
• Press 3 to delete the message.  
• Press 5 to stop the playback.  
• Press  
SPEAKER to switch between speakerphone mode and  
handset mode.  
To delete all old messages  
You can only delete old (reviewed) messages. You cannot  
delete new messages until you review them. You cannot  
retrieve deleted messages.  
>ANS. SYSTEM  
DIRECTORY  
To delete all old messages at the telephone base:  
1. Press DELETE on the telephone base. The system  
announces, “To delete all old messages, press DELETE  
again.”  
>DEL ALL OLD  
RECORD MEMO  
2. Press DELETE again. The system announces, “All old  
messages deleted.”  
To delete all old messages at the handset:  
DELETE ALL  
OLD MSGS?  
1. Press MENU/SELECT when in idle mode to enter the  
main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to select >DEL ALL OLD, then press  
ALL OLD MSGS  
DELETED!  
MENU/SELECT, the screen displays DELETE ALL OLD MSGS?  
4. Press MENU/SELECT again to confirm. The screen displays  
ALL OLD MSGS DELETED! and you hear a confirmation  
tone.  
40  
 
Answering system  
Recording & playing memos  
Memos are messages you record at a handset. They are saved, played back  
and deleted exactly like incoming messages. You can record a memo as a  
reminder to yourself, or leave a message for others who use the answering  
system. Memos are played the same way as message. See Message playback  
on pages 39-40.  
To record a memo:  
1. When the handset is in idle mode, press MENU/SELECT to enter the  
main menu.  
2. Press MENU/SELECT again.  
3. Press qCID or DIRp to select >RECORD MEMO, then press  
MENU/SELECT. The system announces, “Record after the tone, press 5  
when you are done.“ You can record a memo for up to four minutes. The  
answering system does not save memos shorter than one second.  
4. Speak facing the handset to record your memo.  
5. Press 5 to stop recording. The system announces, “Recorded.“  
NOTES:  
1. “Memory is full,” is announced if you record a memo when the memory is full.  
2. Each memo can be up to four minutes in length.  
3. Memos shorter than one second are not recorded.  
41  
 
Answering system  
Base message counter displays  
The base message counter displays the total number of answering system  
messages. See the table below for other message counter displays.  
Message counter displays  
No messages.  
0
Telephone base ringer level while adjusting.  
0-6  
Total number of old messages and memos.  
1-99  
Current message number during old message playback.  
Total number of messages and memos. The number flashes when there  
0-99 (flashing)  
are new (unreviewed) messages. After a power failure, the number in the  
message counter flashes to indicate the clock needs to be set.  
Memory is full. Messages must be deleted before new messages can be  
1-99& F  
recorded.  
(alternating)  
1-99 (flashing)  
1-8  
Current message number during new message playback.  
Speaker volume level of the telephone base while adjusting.  
The system is answering a call or recording a memo or announcement, or  
a system handset is on a call, or the system is being accessed remotely, or  
the system is being programmed.  
--  
42  
 
Answering system  
Remote access  
You can access the answering system remotely by dialing your home  
telephone number from any touch-tone telephone.  
To remotely access the answering system:  
1. Dial your telephone number from any touch-tone telephone.  
2. When the system answers, enter the two digit remote access code (19 is  
the default code, see page 17 to change it).  
• The system automatically announces the number of messages (new and/  
or old) if there are any, and then begin to play them.  
3. You can also enter the following remote commands.  
Remote commands  
Press to listen to all messages.  
1
Press to listen to new messages only.  
2
Press to delete the current message (during playback).  
Press twice to delete all old messages.  
3
33  
4
Press to repeat the current message (during playback).  
Press twice to listen to the previous message.  
Press to stop any operation (including recording).  
Press to listen to a list of remote commands.  
Press to skip to the next message (during playback).  
Press to record a new announcement.  
44  
5
*5  
6
*7  
0
Press to turn the answering system on or off.  
Press to end remote access (the call is terminated).  
8
4. Hang up to end the call and save all undeleted messages.  
Cut out and carry the remote access wallet card at the back of this user’s  
manual for quick reference.  
43  
 
Answering system  
Remote access  
NOTES:  
1. If you do not enter a valid remote access code, the system answers the call automatically.  
2. If you pause for more than four seconds during remote access, you hear a help menu listing  
all features and commands. If there is no command for another 20 seconds, the call ends  
automatically.  
3. If the memory is full, the answering system answers after 10 rings and announces, “Memory  
is full. Enter the remote access code.” Enter your remote access code to access the  
messages and announcements.  
4. When the answering system is turned off, the telephone answers after 10 rings, and  
announces, “Please enter your remote access code.”  
44  
 
Appendix A  
Alert tones and lights  
Handset screen icons  
Battery status - battery is charging (animated  
displayed).  
Battery status - low battery (flashing); place  
handset in telephone base or charger to recharge.  
ANS ON  
NEW  
MSG#  
10:21AM  
MUTE  
1/2  
SPEAKERPHONE - the speakerphone is in use.  
Ringer off - the handset ringer is turned off.  
NEW VOICEMAIL - new voicemail received from  
the local telephone company.  
ANS ON Answering system is turned on.  
Message - new message in the answering  
system.  
NEW  
Missed and unreviewed calls.  
MUTE Microphone is muted.  
MSG#  
1/2  
Message counter - number of message playing.  
Handset alert tones  
Two short beeps  
You are pressing the qCID or DIRp keys when the  
volume is already at its highest or lowest setting.  
Four short beeps Low battery warning.  
Three beeps Out of range while the handset is on a call.  
Three rising tone The telephone has completed the command successfully.  
Telephone base tone  
Beeps every 10 seconds Message alert.  
Lights  
CHARGE  
ANSWER ON  
On when handset is  
Lit when the  
charging in the telephone  
answering system  
base or charger.  
is on and ready to  
receive calls.  
Lighted display  
IN USE  
Lit when handset is in use  
or when the answering  
system is answering an  
incoming call.  
Lighted keypad  
VOICEMAIL  
Flashes when another  
telephone is in use on the  
same line.  
Flashes when you have new  
voicemail. Voicemail is a service  
offered by your local telephone  
company, and is different from  
answering system messages.  
SPEAKER  
On when  
speakerphone is  
in use.  
Flashes quickly when  
there is an incoming call.  
45  
 
Appendix B  
Handset display screen messages  
Screen display messages  
The telephone number you have entered is already stored in  
ALREADY SAVED  
the directory.  
You are accessing an empty caller ID history.  
CALL LOG EMPTY  
CALL TRANSFERED  
An outside call from one handset is transferred to another  
handset.  
The handset is calling the other handset (for intercom calls).  
CALLING  
HANDSET X  
(For systems with three or  
more handsets)  
The handset is calling the other handset (for intercom calls).  
The handset is going to transfer an outside call to another  
handset.  
CALLING  
OTHER HANDSET  
(For system with two  
handsets)  
A handset with a low battery has been placed in the  
telephone base or charger.  
CHARGING  
The handset has lost communication with the telephone base.  
There are no directory entries.  
CONNECTING...  
DIRECTORY EMPTY  
ENDED  
You have just ended a call.  
Another system handset is calling.  
HANDSET X  
IS CALLING  
(For system with three or  
more handsets)  
There is a call coming in.  
INCOMING CALL  
INTERCOM  
The handset is on an intercom call.  
The intercom call has just ended.  
INTERCOM ENDED  
INTERCOM TO:  
You have started the intercom process, and need to enter the  
number of the handset you wish  
to call.  
(For systems with three or  
more handsets)  
An extension phone or one of the handsets is  
in use.  
LINE IN USE  
The directory is full. You cannot save any new entries unless  
you delete some current entries.  
LIST FULL  
The battery needs to be charged.  
Mute is off so the other party can hear you voice.  
The microphone is off.  
LOW BATTERY  
MICROPHONE ON  
MUTED  
There are new voicemail messages.  
46  
NEW VOICEMAIL  
 
Appendix B  
Handset display screen messages  
There is no telephone line connected.  
NO LINE  
The handset is out of range while on a call.  
Someone else is already using the directory or caller ID history.  
The other handset is calling.  
NO SIGNAL, CALL  
ENDED  
NOT AVAILABLE AT  
THIS TIME  
OTHER HANDSET IS  
CALLING  
(For system with two  
handsets)  
You are connected to the external call during call transfer.  
The telephone base is paging all handsets.  
The handset is in use.  
OUTSIDE CALL  
** PAGING **  
PHONE  
The battery is very low. The handset should be placed in the  
telephone base or charger.  
PLACE IN CHARGER  
The ringer is muted temporarily during an incoming call.  
The entry in caller ID history is now in the directory.  
The handset speakerphone is in use.  
RINGER MUTE  
SAVED  
SPEAKER  
You have started transferring a call, and need to enter the  
desired handset number.  
TRANSFER TO:  
(For systems with three or  
more handsets)  
Failed intercom or conference call (there are already two  
handsets being used).  
UNABLE TO CALL TRY  
AGAIN  
You are trying to save an entry with no name and number from  
the caller ID history.  
UNABLE TO SAVE  
There are new calls in the caller ID history.  
XX MISSED CALLS  
47  
Appendix C  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below. For  
Customer Service, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
My phone  
doesn’t work  
at all.  
• Make sure the power cord is securely plugged in.  
• Make sure that the battery connector is securely  
plugged into the cordless handset.  
• Make sure the telephone line cord is securely and  
firmly plugged into the telephone base and the  
telephone wall jack.  
• Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to the telephone base or charger  
when not in use.  
• If the battery is depleted, it may take approximately ten  
minutes to charge the handset before it shows LOW  
BATTERY, refer to page 5 for details.  
• Reset the telephone base. Unplug the electrical power.  
Wait for approximately 15 seconds, then plug it back in.  
Allow up to one minute for the cordless handset and  
telephone base to reset.  
• You may need to purchase a new battery. Please refer  
to Battery installation & charging (pages 5-6) in this  
user’s manual.  
I cannot get a  
dial tone.  
• First try all the suggestions above.  
• Move the cordless handset closer to the telephone  
base. You might have moved out of range.  
• If the previous suggestions don’t work, disconnect the  
telephone base from the telephone jack and connect to  
a different phone. If there is no dial tone on that phone  
either, the problem is in your wiring or local service.  
Contact your local telephone company.  
• Your line cord might be malfunctioning. Try installing a  
new line cord.  
I cannot dial  
out.  
• First try all the suggestions in I cannot get a dial  
tone above.  
48  
 
Appendix C  
Troubleshooting  
• Make sure you have a dial tone before dialing. The  
cordless handset may take a second or two to find the  
telephone base and produce a dial tone. This is normal.  
Wait an extra second before dialing.  
• Eliminate any background noise. Noise from a  
television, radio or other appliances may cause the  
phone to not dial out properly. If you cannot eliminate  
the background noise, first try muting the cordless  
handset before dialing, or dialing from another room in  
your home with less background noise.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
My cordless  
handset isn’t  
performing  
normally.  
• Make sure the power cord is securely plugged into  
the telephone base. Plug the power adapter into a  
different, working electrical outlet not controlled by a  
wall switch.  
• Move the cordless handset closer to the telephone  
base. You might have moved out of range.  
• Reset the telephone base. Unplug the electrical power.  
Wait for 15 seconds then plug it back in. Allow up to  
one minute for the cordless handset and telephone  
base to reset.  
• Other electronic products can cause interference  
to your cordless phone. Try installing your phone  
as far away from these types of electronic devices  
as possible: television sets, VCRs, or other cordless  
telephones.  
CONNECTING...  
appears on my  
cordless handset.  
• Ensure that the telephone base is powered up.  
• Place the cordless handset in the telephone base for  
one minute to allow the cordless handset and base to  
resynchronize.  
• Move the cordless handset closer to the telephone  
base. You might have moved out of range.  
49  
Appendix C  
Troubleshooting  
• Reset the telephone base. Unplug the electrical power.  
Wait for 15 seconds then plug it back in. Allow up to  
one minute for the cordless handset and telephone base  
to reset.  
• Other electronic products can cause interference with  
your cordless phone. Try installing your phone as far  
away from these types of electronic devices as possible:  
television sets, VCRs, or other cordless telephones.  
The batteries  
will not hold a  
charge.  
• If the cordless handset is in the telephone base or  
charger and the charge light does not come on,  
refer to The charge light is off (page 53) in this  
Troubleshooting guide.  
• Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to the telephone base or charger when  
not in use.  
• If the battery is depleted, it may take approximately ten  
minutes to charge the handset before it shows LOW  
BATTERY, refer to page 5 for details.  
• You may need to purchase a new battery. Please refer  
to Battery installation & charging (pages 5-6) in this  
user’s manual.  
I get noise,  
static, or weak  
signal even  
when I’m near  
the telephone  
base.  
• If you subscribe to high-speed Internet service (digital  
subscriber line - DSL) through your telephone lines, you  
must install a DSL filter between the telephone base and  
the telephone wall jack (see page 4). The filter prevents  
noise and caller ID problems caused by DSL interference.  
Please contact your DSL service provider for more  
information about DSL filters.  
• You may be able to improve the performance of your  
cordless phone by installing your new telephone base  
as far as possible from any other existing cordless  
telephone system that may already be installed.  
• Other electronic products can cause interference to  
your cordless phone. Try installing your phone as far  
away from the following electronic devices as possible:  
television sets, VCRs, or other cordless telephones.  
50  
Appendix C  
Troubleshooting  
• Do not install this phone near a microwave oven or  
on the same electrical outlet. You may experience  
decreased performance while the microwave oven is  
operating.  
• If your phone is plugged in with a modem or a surge  
protector, plug the phone (or modem/surge protector)  
into a different location. If this doesn’t solve the  
problem, re-locate your phone or modem farther apart  
from one another, or use a different surge protector.  
• Relocate your phone to a higher location. The phone  
will likely have better reception when installed in a  
high area.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
I experience  
poor sound  
quality when  
using the  
• For increased sound quality while using the  
speakerphone, place the handset on a flat surface with  
the dial pad facing up.  
• When using a speakerphone, controlling background  
noise in your environment is essential. While you are  
listening to your party, press MUTE to temporarily turn  
your microphone off. When it is your turn to speak,  
remember to press MUTE again to turn the  
microphone on.  
speakerphone.  
• Excessive background noise will cause a speakerphone  
to fade in and out. Try controlling the background  
noise by turning off any audio devices near the  
speakerphone. Also, try to avoid interrupting the  
person at the other end of the conversation while they  
are speaking. If background noise cannot be controlled,  
you should terminate speakerphone operation and  
return to normal handset mode.  
I hear other  
calls while using  
my phone.  
• Disconnect the telephone base from the telephone  
jack, and plug in a different telephone. If you still hear  
other calls, the problem is probably in your wiring or  
local service. Call your local telephone company.  
51  
Appendix C  
Troubleshooting  
My cordless  
• Make sure that the ringer is not turned off. Refer to  
handset does  
not ring when I  
receive a call.  
Ringer volume on page 9 in this user’s manual.  
• Make sure the telephone line cord is plugged securely  
into the telephone base and the telephone jack. Make  
sure the power cord is securely plugged in.  
• The cordless handset may be too far from the  
telephone base.  
• Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to the telephone base or charger  
when not in use.  
• You may have too many extension phones on  
your telephone line to allow all of them to ring  
simultaneously. Try unplugging some of the other  
phones.  
• The layout of your home or office might be limiting  
the operating range. Try moving the telephone base to  
another location, preferably on an upper floor.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
• Test a working phone at the phone jack. If another  
phone has the same problem, the problem is the phone  
jack. Contact your local telephone company (charges  
may apply).  
• Other electronic products can cause interference with  
your cordless phone. Try installing your phone as  
far away as possible from electronic devices such as  
wireless routers, or other cordless telephones.  
• Re-install the battery, and place the cordless handset  
in the telephone base. Wait for the cordless handset  
to re-establish its connection with the telephone base.  
Allow up to one minute for this to take place.  
• Your line cord might be malfunctioning. Try installing a  
new line cord.  
52  
Appendix C  
Troubleshooting  
My calls cut  
in and out  
while I’m using  
my cordless  
handset.  
• Other electronic products can cause interference with  
your cordless phone. Try installing your phone as  
far away as possible from electronic devices such as  
wireless routers, or other cordless telephones.  
• Move the handset closer to the base. The operating  
range may vary with environmental conditions and time  
of use. There may be places within your environment  
that a cordless phone will not work well.  
• If the problem only occurs in certain areas of your  
environment, you can conclude that there is nothing  
wrong with the phone.  
• Do not install this phone near a microwave oven or  
on the same electrical outlet. You may experience  
decreased performance while the microwave oven is  
operating.  
• If your phone is plugged in with a modem or surge  
protector, plug the phone (or modem/surge protector)  
into a different location. If this doesn’t solve the  
problem, re-locate your phone or modem farther apart  
from one another, or use a different surge protector.  
• Relocate your telephone base to a higher location. The  
phone will have better reception when installed in a  
high area.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
The charge  
light is off.  
• Make sure the power and line cords are plugged in  
correctly and securely.  
• Unplug the electrical power. Wait for 15 seconds, then  
plug it back in. Allow up to one minute for the cordless  
handset and telephone base to reset.  
• Clean the cordless handset and telephone base charging  
contacts each month using a pencil eraser or cloth.  
My caller ID  
isn’t working.  
• Caller ID is a subscription service. You must subscribe to  
this service from your local telephone company for this  
feature to work on your phone.  
• Your caller must be calling from an area that supports  
caller ID.  
53  
Appendix C  
Troubleshooting  
• Both you and your caller’s telephone companies must  
use caller ID compatible equipment.  
• If you subscribe to high-speed Internet service (digital  
subscriber line - DSL) through your telephone lines, you  
must install a DSL filter between the telephone base and  
the telephone wall jack (see page 4). The filter prevents  
noise and caller ID problems caused by DSL interference.  
Please contact your DSL service provider for more  
information about DSL filters.  
System does  
not receive  
caller ID when  
on a call.  
• Make sure you subscribe to caller ID with call waiting  
features services provided by your local telephone  
company. Caller ID features will work only if both you  
and the caller are in areas offering caller ID service, and  
if both telephone companies use compatible equipment.  
Incomplete  
messages.  
• If a caller leaves a very long message, part of it may  
be lost when the system disconnects the call after four  
minutes.  
• If the caller pauses for longer than seven seconds, the  
system stops recording and disconnects the call.  
• If the system’s memory becomes full during a message,  
the system stops recording and disconnects the call.  
• If the caller's voice is very soft, the system may stop  
recording and disconnects the call.  
Difficulty  
hearing  
• Press VOLUMEp to increase speaker volume on the  
telephone base.  
messages.  
• Press VOLUMEp to increase listening volume on a  
handset.  
The answering  
system does not  
answer after  
correct number  
of rings.  
• Make sure that the answering system is on (page 14  
or 37). When the answering system is on, ANS ON  
should show on the handset and the ANS ON/OFF  
button should be lit on the telephone base.  
• If toll saver is selected, the number of rings changes to  
two when there are new messages waiting (page 16).  
54  
Appendix C  
Troubleshooting  
• If the memory is full or if the answering system is off,  
the answering system answers after 10 rings.  
• In some cases, the answering system is affected by the  
ringing system used buy the telephone service provider  
(page 37).  
• If you subscribe to voicemail service, change the number  
of rings so that your answering system answers before  
your voicemail (page 37). To determine how many rings  
will activate your voicemail, contact your telephone  
service provider.  
• If there is a fax machine connected to the same  
telephone line, try disconnecting the fax machine. If  
that solves the problem, consult your fax machine  
documentation for information on compatibility with  
answering systems.  
System  
announces “Time  
and day not set.”  
• You need to reset the answering system clock (see  
page 11).  
System does  
not respond  
to remote  
• Make sure to enter your remote access code correctly  
(see page 17).  
• Make sure you are calling from a touch-tone phone.  
When you dial a number, you should hear tones. If you  
hear clicks, the phone is not a touch-tone telephone and  
cannot activate the answering system.  
commands.  
• The answering system may not detect the remote access  
code while your announcement is playing. Try waiting  
until the announcement is over before entering  
the code.  
• There may be noise or interference on the phone line  
you are using. Press dial pad keys firmly.  
The answering  
system does  
not record  
• Make sure answering system is on (page 14 or page 37).  
When the answering system is on, ANS ON should show  
on the handset and the ANS ON/OFF button should  
be lit on the telephone base.  
messages.  
• When the answering machine memory is full, it does  
not record new messages until some old messages are  
deleted.  
55  
Appendix C  
Troubleshooting  
• If you subscribe to voicemail service, change the  
number of rings so that your answering system answers  
before your voicemail (page 12). To determine how  
many rings will activate your voicemail, contact your  
telephone service provider.  
• If there is a fax machine connected to the same  
telephone line, try disconnecting the fax machine. If  
that solves the problem, consult your fax machine  
documentation for information on compatibility with  
answering systems.  
Outgoing  
announcement is  
not clear.  
• When you record your announcement, make sure you  
speak in a normal tone of voice, about nine inches from  
the telephone base.  
• Make sure there is no background noise (TV, music, etc.)  
while you are recording.  
Common cure  
for electronic  
equipment.  
If the telephone does not seem to be responding  
normally, try putting the cordless handset in the  
telephone base or charger. If it does not seem to respond,  
do the following (in the order listed):  
• Disconnect the power to the telephone base.  
• Disconnect the cordless handset battery, and spare  
battery, if applicable.  
• Wait a few minutes.  
• Connect power to the telephone base.  
• Re-install the battery pack, and place the cordless  
handset into the telephone base.  
• Wait for the cordless handset to re-establish its  
connection with the telephone base. Allow up to one  
minute for this to take place.  
56  
 
Appendix D  
Maintenance  
Taking care of your telephone  
• Your cordless telephone contains sophisticated electronic parts, so it must  
be treated with care.  
• Avoid rough treatment.  
• Place the handset down gently.  
• Save the original packing materials to protect your telephone if you ever  
need to ship it.  
Avoid water  
• Your telephone can be damaged if it gets wet. Do not use the handset in  
the rain, or handle it with wet hands. Do not install the telephone base  
near a sink, bathtub or shower.  
Electrical storms  
• Electrical storms can sometimes cause power surges harmful to electronic  
equipment. For your own safety, take caution when using electric  
appliances during storms.  
Cleaning your telephone  
• Your telephone has a durable plastic casing that should retain its luster for  
many years. Clean it only with a soft cloth slightly dampened with water or  
a mild soap.  
• Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or  
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit  
out by the unplugged cords.  
57  
 
Appendix E  
Important safety information  
This symbol is to alert you to important operating or servicing instructions that may appear in  
this user’s manual. Always follow basic safety precautions when using this product to reduce the  
risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all markings on  
the product.  
Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock  
from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it  
immediately, but use a telephone away from the area where the gas is leaking. If this product  
is a cordless model, make sure the telephone base is also away from the area.  
Do not use this product near water, or when you are wet. For example, do not use it in a wet  
basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do  
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid,  
unplug any line or power cord immediately. Do not plug the product back in until it has dried  
thoroughly.  
Install this product in a protected location where no one can trip over any line or power cords.  
Protect cords from damage or abrasion.  
If this product does not operate normally, see the Troubleshooting section on pages 48-56  
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to  
the Limited warranty section on pages 62-63. Do not open this product except as directed  
in your user’s manual. Opening the product or reassembling it incorrectly may expose you to  
hazardous voltages or other risks.  
Replace batteries only as described in your user’s manual (pages 5-6). Do not burn or puncture  
batteries — they contain caustic chemicals.  
This power adapter is intended to be correctly oriented in a vertical or floor mount position.  
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an  
under-the-table/cabinet outlet.  
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our  
website at www.telephones.att.com or call 1 (800) 222-3111. In  
Canada, dial 1 (866) 288-4268.  
Especially about cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some  
limitations. Telephone calls are transmitted between the telephone base and the handset  
by radio waves, so there is a possibility that your cordless telephone conversations could  
be intercepted by radio receiving equipment within range of the cordless handset. For this  
reason, you should not think of cordless telephone conversations as being as private as  
those on corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a  
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from  
the handset if the telephone base is unplugged, switched off or if the electrical power is  
interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to TVs and VCRs. To minimize or prevent such interference, do not place the  
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is  
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce  
or eliminate the interference.  
58  
 
Appendix E  
Important safety information  
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.  
Exercise care in handling batteries in order not to create a short circuit with conductive  
material such as rings, bracelets, and keys. The battery or conductor may overheat and cause  
harm. Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.  
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry  
program to collect and recycle nickel-metal-hydride rechargeable batteries when taken  
out of service within the United States. These batteries may be taken to a participating  
local retailer of replacement batteries or recycling center. Or you may call 1-800-8-  
BATTERY for locations accepting spent Ni-MH batteries.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,  
LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference  
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.  
Food and Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,  
when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons  
using wireless telephones.  
Especially about telephone answering systems  
Two-way recording: This unit does not sound warning beeps to inform the other party that the  
call is being recorded. To ensure that you are in compliance with any federal or state regulations  
regarding recording a telephone call, you should start the recording process and then inform the  
other party that you are recording the conversation.  
SAVE THESE INSTRUCTIONS  
59  
 
Appendix F  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted  
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or  
bottom of this equipment contains, among other things, a product identifier in the format US:  
AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network  
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be  
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in  
the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect  
to your telephone line and still have them ring when you are called. The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is  
03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing  
equipment connected to your telephone line, ensure the connection of this equipment does not  
disable your alarm equipment. If you have questions about what will disable the alarm equipment,  
consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem  
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer  
or its authorized agents. For repair procedures, follow the instructions outlined under the Limited  
Warranty.  
If this equipment is causing harm to the telephone network, the telephone company may  
temporarily discontinue your telephone service. The telephone company is required to notify  
you before interrupting service. If advance notice is not practical, you will be notified as soon as  
possible. You will be given the opportunity to correct the problem and the telephone company  
is required to inform you of your right to file a complaint with the FCC. Your telephone company  
may make changes in its facilities, equipment, operation, or procedures that could affect the  
proper functioning of this product. The telephone company is required to notify you if such  
changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone  
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers,  
please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference, including interference that may  
cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada  
technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication  
of the maximum number of devices allowed to be connected to a telephone interface. The  
termination on an interface may consist of any combination of devices subject only to the  
requirement that the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
60  
 
Appendix G  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital  
device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements  
are intended to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation. Privacy of  
communications may not be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency  
energy that can be safely absorbed by a user or bystander according to the intended usage  
of the product. This product has been tested and found to comply with the FCC criteria. The  
handset may be safely held against the ear of the user. The telephone base shall be installed  
and used such that parts of the user’s body other than the hands are maintained at a distance of  
approximately 20 cm (8 inches)  
or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
61  
 
Appendix H  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty service, and all  
questions about this product should be directed to: In the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call  
1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of  
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales  
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the  
following terms and conditions, when installed and used normally and in accordance with the  
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for  
products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials and workmanship  
during the limited warranty period (“materially defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service representative will  
repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT.  
If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If  
the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished  
PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or  
equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive  
remedy. The manufacturer will return repaired or replacement products to you in working  
condition. You should expect the repair or replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of  
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms  
of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT  
for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped  
to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other  
liquid intrusion; or  
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other  
than an authorized service representative of the manufacturer; or  
PRODUCT to the extent that the problem experienced is caused by signal conditions, network  
reliability or cable or antenna systems; or  
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or  
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial  
numbers have been removed, altered or rendered illegible; or  
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of  
America or Canada, or used for commercial or institutional purposes (including but not limited  
to products used for rental purposes); or  
PRODUCT returned without valid proof of purchase (see item 6 below); or  
Charges for installation or setup, adjustment of customer controls, and installation or repair of  
systems outside the unit.  
62  
 
Appendix H  
Limited warranty  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call  
1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a  
check of the PRODUCT controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and  
transportation and are responsible for delivery or handling charges incurred in the transport  
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced  
PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are  
prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the  
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the  
terms of this limited warranty, the manufacturer will notify you and will request that you authorize  
the cost of repair prior to any further repair activity. You must pay for the cost of repair and  
return shipping costs for the repair of products that are not covered by this limited warranty.  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
Return the entire original package and contents including the PRODUCT to the service  
location along with a description of the malfunction or difficulty; and  
Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT  
model) and the date of purchase or receipt; and  
Provide your name, complete and correct mailing address, and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the manufacturer of  
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to  
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty  
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are  
no other express warranties. No one is authorized to make modifications to this limited warranty  
and you should not rely on any such modification.  
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to  
one year from date of purchase. Some states/provinces do not allow limitations on how long  
an implied warranty lasts, so the above limitation may not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages  
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other  
associated equipment, the cost of substitute equipment, and claims by third parties) resulting  
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
63  
 
Appendix I  
Technical specifications  
RF frequency band  
Channels  
1921.536 MHz — 1928.448 MHz  
5
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Telephone base voltage  
(AC voltage, 60Hz)  
96 — 130 Vrms  
Telephone base voltage  
(AC adapter output)  
6VDC @400mA  
Handset voltage  
2.4 — 3.2 VDC  
6VAC @300mA  
Charger voltage  
(AC adapter output)  
Operation  
Operating time*  
Up to eight hours  
Up to five hours  
Up to six days  
Talk time (handset)  
Talk time (speakerphone)  
Standby  
* Operating times varies depending on your actual use and the age of the battery.  
DECT 6.0 digital technology  
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is  
achieved through a unique antenna design and advances in noise-filtering technology. An  
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better  
in range competitions. Now calls can be taken in the basement, backyard and garage with  
exceptional sound quality.  
Telephone operating range  
This cordless telephone operates within the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and telephone base can communicate  
over only a certain distance — which can vary with the locations of the telephone base and  
handset, the weather, and the construction of your home or office.  
Extended range and clarity  
This telephone base comes with an antenna which gives much better clarity and covers a longer  
range than before.  
64  
 
Index  
A
Directory, 26  
dial number, 30  
edit entries, 30  
name search, 29  
new entries, 2728  
Display dial, 30  
DSL, 4  
AC adapter, 4  
Alert tone, 18  
Announcement, 1516  
delete outgoing announcement, 16  
play current announcement, 15  
record a new announcement, 15  
Answering calls, 19  
E
Answering system  
Elapsed time, 19  
Ending calls, 19  
Answer on/off - base, 37  
Answer on/off - handset, 14  
Operation, 3744  
F
Settings, 1418  
Auto off, 19  
Flash (switch hook flash), 21  
H
B
Hands-free speakerphone, 20  
Handset,  
Key tone, 10  
Battery charging, 5-6  
Battery installation, 5-6  
Quick reference guide, 1  
Status icons, 45  
Voicemail indicator, 12  
Handset locator, 23  
Handset ringer tone, 10  
Handset settings, 918  
Handset voicemail indicator, 12  
C
Caller ID (CID), 31  
add entries to phone directory, 35  
delete entries, 35  
dial entries, 35  
review entries, 34  
Call intercept, 38  
I
Call screening, 38  
Call transfer, 25  
Incoming caller ID history, 34  
Incoming calls, answering, 19  
Installation,  
Battery, 6  
Telephone base, 4  
Intercom, 2425  
Call waiting, 21  
Chain dialing, 22  
Character chart, 28  
Charger installation, 4  
Clear voicemail indication, 12  
Clock, 11  
K
D
Key tone, 10  
Date and time, 11  
Delete entries in the caller ID  
history, 35  
Delete redial entries, 20  
Dialing,  
directory dialing, 30  
from a record in the caller ID  
history, 35  
L
Language, 10  
Last number redial, 20  
Lights, 45  
Limited warranty, 6263  
65  
 
Index  
M
S
Maintenance, 57  
Making calls, 19  
Memory match, 32  
Memos, 41  
Safety information, 5859  
Search by name, 29  
Speakerphone, 20  
T
Message,  
Technical specifications, 64  
Telephone base installation, 4  
Telephone operating range, 64  
Temporary ringer silencing, 19  
Time settings, 11  
Alert tone, 18  
Counter display, 42  
Playback, 39  
Missed calls indicator, 32  
Mute, 21  
Toll saver, 16  
Troubleshooting, 4856  
N
Names,  
enter into directory, 28  
search for, 29  
V
Visual message waiting  
indicator, 12  
Number of rings, 16  
Voicemail, 2, 12, 45  
Voicemail waiting indicator, 12  
Volume controls,  
O
On-hook dialing, 19  
Outgoing announcement, 1516  
base ringer, 38  
handset ringer, 9  
listening ringer, 21  
P
Paging tone, 23  
Phonebook, see Directory, 26  
Power adapter, 4  
W
Wall-mount installation, 7  
Warranty, 6263  
Predialing, 19  
Q
Quick reference guide, 12  
R
Receiving calls, 19  
Recharging, 5-6  
Redial, 20  
Remote access, 43  
Ringer silencing, 19  
Ringer tone options, 10  
Ringer volume,  
base, 38  
handset, 9  
66  
Remote access wallet card  
Use the wallet card below to help you remember commands to control your  
answering system from any touch tone telephone.  
Cut along dotted line.  
Call your phone number, then  
enter your two-digit access code  
(preset to 19).  
Action  
Remote command  
Play all messages..................1  
Play new messages...............2  
Delete the message..............3  
Delete all old messages.....33  
Repeat or go back.................4  
Stop...............................................5  
Help menu.................................*5  
Fold here.  
Skip the message...................6  
Record announcement........*7  
Turn system off or on..........0  
End remote access call ......8 (or hang up)  
Model name:  
Type:  
EL52209/EL52259/EL52309/  
EL52409/EL52419/EL52459  
DECT 6.0 cordless telephone/  
answering system with caller ID/call waiting  
© 2009 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219. Printed in China.  
© 2009 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219.  
Printed in China. Issue 8 AT&T 09/09.  

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