Quick start guide (Canada version)
EL51200/EL51250/EL51300/
EL51400
DECT 6.0 cordless telephone
with caller ID/call waiting
Parts checklist
Your telephone package contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
Quick start guide
Telephone base
Power adapter for
telephone base
Cordless handset
(2 for EL5ꢀ200 or EL5ꢀ250)
(3 for EL5ꢀ300)
Charger for cordless
handset with power
adapter installed
Wall mount bracket
(4 for EL5ꢀ400)
(ꢀ for EL5ꢀ200 or EL5ꢀ250)
(2 for EL5ꢀ300)
(3 for EL5ꢀ400)
Battery for cordless handset
(2 for EL5ꢀ200 or EL5ꢀ250)
(3 for EL5ꢀ300)
Battery compartment cover
(2 for EL5ꢀ200 or EL5ꢀ250)
(3 for EL5ꢀ300)
Telephone line cord
(4 for EL5ꢀ400)
(4 for EL5ꢀ400)
2
Installation
Install the telephone base and charger as shown below. If you subscribe to high-speed
Internet service (DSL - digital subscriber line) through your telephone line, you must
install a DSL filter on the DSL line. If you want to mount your telephone on a wall, use
the included wall mount bracket and refer to Wall mount installation in the on-line
user’s manual for details.
Electrical outlet not
controlled by a wall
switch
Telephone wall jack
Plug the other end of
the telephone line cord
into a telephone wall
jack.
Plug the large end of
the telephone base
power adapter into
an electrical outlet
not controlled by a
wall switch.
DSL filter (not included) is
required if you have DSL
high-speed Internet service.
Telephone line cord
Route the cords
through the slots.
Plug the small end
of the telephone
base power adapter
into the power jack
on the bottom of the
telephone base.
Plug one end of the
telephone line cord
into the TEL. LINE
jack on the bottom
of the telephone
base.
Plug the large end
of the charger power
adapter into an
electrical outlet not
controlled by a
wall switch.
IMPORTANT INFORMATION:
Use only the power adapters provided with this
product. To obtain a replacement, visit our website at
Ensure the small end
of the charger power
adapter is plugged
into the power jack
on the bottom of the
charger.
www.telephones.att.com or call
1 (866) 288-4268.
3
Battery installation
Install the battery as shown below.
ꢀ. Plug the battery
connector securely
2. Insert the supplied battery
3. Align the cover flat against
the battery compartment,
then slide it upwards until
it clicks into place.
with the label THIS SIDE
UP facing up as indicated.
into the socket inside
the handset battery
compartment, matching
the color-coded label.
CHARGE light
To replace the battery, press the tab and
slide the battery compartment cover
downwards. Lift out the old battery and
disconnect it from the handset. Follow the
instructions above to install and charge the
new battery.
4. Charge the handset by placing it face up in
the telephone base or charger. The CHARGE
light is on when charging.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BTꢀ66342). To order,
4
Battery charging
Once you have installed the battery, the screen indicates the
battery status (see the table below). If necessary, place the handset
in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger
when not in use. The battery is fully charged after ꢀ6 hours of
continuous charging. See page 27 for battery operating times.
HANDSET 1
16 MISSED CALLS
10:30PM
11/20
Battery status icon
If the screen is blank, you need to charge the handset without
interruption for at least 30 minutes to give the handset enough charge to use the
telephone for a short time. The screen shows LOW BATTERY until you have charged the
battery without interruption for at least 30 minutes. The following table summarizes the
battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank or shows
PLACE IN CHARGER.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
until the screen shows
LOW BATTERY or HANDSET X
(at least 30 minutes).
The screen shows
The battery has enough charge Charge without interruption
to be used for a short time.
until the screen shows
HANDSET X (at least
30 minutes).
LOW BATTERY and flashes.
The screen shows HANDSET X The battery is charged.
and the battery icon shows
To keep the battery charged,
place it in the telephone base
or charger when not in use.
,
or
.
NOTES:
•
•
If you are on a call in low battery mode, you hear four short beeps every 50 seconds.
When you place the handset in the telephone base or charger, if no battery is installed in that
handset, the CHARGE light is off and the screen shows NO BATTERY. Follow the instructions in
Battery installation on page 4 to install the battery.
5
Handset overview
REDIAL/PAUSE
DIR/VOLUME
Press to scroll up while in
menus.
Press repeatedly to view the
last 20 numbers dialed.
While entering numbers,
press and hold to insert a
dialing pause.
Press to increase the listening
volume.
Press to show directory entries
when the handset is not in use.
PHONE/FLASH
While entering names or
numbers in the directory, press
to move the cursor to the right.
Press to make or answer a call.
During a call, press to answer
an incoming call when you
receive a call waiting alert.
CID/VOLUME
Press to scroll down while in
menus.
1
While reviewing a caller ID
history entry, press repeatedly
to add or remove ꢀ in front of
the telephone number before
dialing or saving it in the
directory.
Press to decrease the listening
volume.
Press to show the caller ID
history when the handset is
not in use.
While entering names or
numbers in the directory, press
to move the cursor to the left.
0
While entering names in the
directory, press to add a space.
MENU/SELECT
MUTE/DELETE
Press to display the menu.
During a call, press to mute
the microphone.
Once in the menu, press to
select an item or save an
entry or setting.
While predialing, press to
delete digits.
OFF/CLEAR
While reviewing the redial
list, directory, speed dial list
or caller ID history, press to
delete an individual entry.
During a call, press to hang up.
While using menus, press to
cancel an operation, back up
to the previous menu, or exit
the menu display.
TONE
During a call, press to send
touch-tone signals.
Press and hold while the
handset is not in use to erase
the missed calls indicator.
SPEAKER
#
Press to turn on the handset
speakerphone. Press again to
resume normal handset use.
When reviewing a caller ID
history entry, press repeatedly
to view the dialing options.
INT
Press to initiate an intercom
conversation or transfer a call.
6
Telephone base overview
HANDSET LOCATOR
Press to make handsets beep so you can locate
them.
7
Menu overview
Use the menu to change the telephone settings.
HANDSET 1
16 MISSED CALLS
ꢀ. Press MENU/SELECT in idle mode (when the handset is not in use)
to enter the main menu.
2. Press DIR or CID to scroll until the > is next to the feature you
10:30PM
11/20
want to select.
The handset is in
idle mode.
3. Press MENU/SELECT to select or save the indicated item.
Press
OFF/CLEAR to cancel an operation, back up to the
>DIRECTORY
CALL LOG
previous menu or exit the menu display. Press and hold
OFF/CLEAR to cancel an operation and return to idle mode.
The > symbol indicates
the feature to select.
Menu structure
Many of the telephone settings are common to all handsets and the base, such as the
date and time. Some settings are specific to each handset, such as the ring tone and
volume settings. Refer to Menu overview in the on-line user’s manual for details.
DIRECTORY
CALL LOG
RINGERS
SETTINGS
RINGER VOLUME
RINGER TONE
LCD LANGUAGE
CLR VOICEMAIL
KEY TONE
SET DATE/TIME
HOME AREA CODE
DIAL MODE
8
Telephone settings
Use Menu structure on page 8 to find and set features. Many are simple yes/no
questions. The following are a few examples of common features to set. Refer to
Handset settings in the on-line user’s manual for detailed instructions on setting all
telephone features.
Ringer volume
You can set the handset ringer volume level, or turn the ringer off. When the ringer is
off,
appears on the handset screen.
RINGER VOLUME
ꢀ. On a handset, use MENU/SELECT in idle mode. Select >RINGERS
and then select >RINGER VOLUME.
2. Press DIR or CID to sample each volume level.
3. Press MENU/SELECT to save your preference.
NOTE: If the handset ringer volume is set to off, that handset ringer is silenced for all
incoming calls; however, that handset still plays the paging tone when initiating the handset
locator feature.
Date and time
If you subscribe to caller ID service, the day, month and time are set automatically
with each incoming call. To set the date and time manually:
ꢀ. On a handset, use MENU/SELECT in idle mode. Select >SETTINGS and then select
>SET DATE/TIME.
2. Use the dial pad keys (0-9) to enter two-digit numbers for the month, day and year.
Press MENU/SELECT.
3. Use the dial pad keys (0-9) to enter two-digit numbers for the hour and minute.
4. Press DIR or CID to choose AM or PM. Press MENU/SELECT to confirm.
9
Making, answering and ending a call
Making a call
Press
PHONE/FLASH or
SPEAKER and then dial a telephone
number, or predial by first dialing the number and then pressing
PHONE/FLASH or
before pressing
SPEAKER. When entering the number
PHONE/FLASH or
SPEAKER, you can:
• Press and hold REDIAL/PAUSE to insert a three-second dialing
pause (a P appears).
• Press MUTE/DELETE to make corrections.
• Press and hold
OFF/CLEAR to return to idle mode.
The screen shows the elapsed time as you talk (in hours, minutes
and seconds).
Answering a call
Press
PHONE/FLASH,
SPEAKER, or any dial pad key (known as Any Key Answer).
Ending a call
Press
OFF/CLEAR or put the handset in the telephone base or
charger to end the call (known as Auto Off).
Speakerphone
During a call, press SPEAKER to switch between speakerphone and normal handset use.
Press
OFF/CLEAR to hang up.
Temporary ringer silencing
While the telephone is ringing, press
OFF/CLEAR or MUTE/DELETE to silence the
ringer temporarily on that handset only. This turns off the ringer without disconnecting
the call. The next incoming call rings normally at the preset volume.
ꢀ0
Options while on a call
Volume control
While on a call, press DIR/VOLUME to increase or press
CID/VOLUME to decrease the listening volume.
NOTE: The handset earpiece volume setting (ꢀ-5) and speakerphone
volume setting (ꢀ-6) are independent. Changing one does not affect the other.
Join a call in process
You can use two system handsets at the same time on an outside
call. If a handset is already on a call and you would like to join the
call, press
handset.
PHONE/FLASH or
SPEAKER on another system
To exit the call, press
OFF/CLEAR or place the handset in the telephone base or
charger. The call does not end until all handsets hang up.
Chain dialing
While on a call, you can initiate a dialing sequence from numbers stored in the directory,
caller ID history or redial list. Doing this can be useful if you wish to access other
numbers (such as bank account numbers or access codes) from the directory, caller ID
history or redial list.
To dial a number from the directory, caller ID history or redial list while on a call, access
the number through the menu system:
ꢀ. While on a call, to show the directory or caller ID history, press MENU/SELECT, scroll
to >DIRECTORY or >CALL LOG. Press MENU/SELECT.
-OR-
While on a call, press REDIAL/PAUSE to show the redial list.
2. Scroll to the desired number or press the dial pad keys to find the desired directory
entry (see To search by name in the on-line user’s manual for more options).
3. Press MENU/SELECT. The selected number is dialed.
Redial
Each handset stores the 20 numbers most recently called in the redial list.
ꢀ. To review and call numbers in the redial list, press REDIAL/PAUSE in idle mode. The
most recently called number appears on the screen.
2. If it is not the desired number, press DIR or CID to scroll through the numbers in
the list.
3. Once the desired number appears, press
PHONE/FLASH or
SPEAKER to dial
the number, or press
OFF/CLEAR to exit the redial list.
ꢀꢀ
Handset locator
Use the handset locator to find misplaced handsets.
To start the paging tone:
• Press HANDSET LOCATOR at the telephone base to start the
paging tone on all handsets for 60 seconds.
To stop the paging tone:
• Press
PHONE/FLASH,
SPEAKER or any dial pad key
(0-9, , or #) on a handset, or press HANDSET LOCATOR on
the telephone base.
Voicemail waiting (visual message waiting) indicator
If
and NEW VOICEMAIL display on the handset, your telephone
HANDSET 1
service provider is indicating that it has new voicemail for you. To
listen to your voicemail, you typically dial an access number provided
by your telephone service provider, followed by a security code or PIN.
Refer to Voicemail waiting (visual message waiting) indicator in the
on-line user’s manual for a full description of the voicemail indicator.
NEW VOICEMAIL
10:30PM
11/20
ꢀ2
Intercom
To make and answer an intercom call
You can intercom between handsets.
ꢀ. Press INT on your handset when not in use.
• If you have two handsets, your screen shows
CALLING HANDSET X.
• If you have more than two handsets, your screen shows
INTERCOM TO: Use the dial pad keys to select the other handset.
• The other handset rings and its screen shows HANDSET X IS CALLING.
2. To answer the intercom call, press
PHONE/FLASH,
SPEAKER or INT on that
handset. Both handsets now show INTERCOM.
3. To end an intercom call, press
telephone base or charger.
OFF/CLEAR, or place the handset back in the
NOTE: Before the intercom call is answered, you can cancel the intercom call by pressing
OFF/CLEAR or INT on your originating handset.
Call transfer using intercom
You can transfer an outside call to another system handset.
During a call, press INT and proceed just as you would for a normal intercom call. Once
the other party has answered the intercom, you have the following options:
• You can let the other handset join you on the outside call in a three-way
conversation. Press and hold INT on the calling handset.
• You can transfer the call. Press
OFF/CLEAR, or place your handset back in the
telephone base or charger. Your handset screen shows CALL TRANSFERRED. The
other handset automatically connects to the outside call.
• You can switch between the outside call (OUTSIDE CALL appears on the screen) and the
intercom call (INTERCOM appears on the screen). Press INT on your handset to switch.
• The other person can end the intercom call by pressing
OFF/CLEAR, or by placing
the other handset back in the telephone base or charger. The outside call continues
with the original system handset.
NOTES:
•
•
To cancel the transfer and return to the external call before the intercom call is answered,
press
OFF/CLEAR,
PHONE/FLASH or INT on your handset.
If the other handset is not answered within ꢀ00 seconds, is in use, on a call or is out of
range, the calling handset shows UNABLE TO CALL TRY AGAIN on its screen and automatically
returns to the external call.
ꢀ3
Directory
Directory overview
The directory is stored in the telephone base, and is shared by all handsets. It stores up
to ꢀ00 entries. Changes made to the directory on any one handset apply to all. Only
one handset can review the directory at a time.
Storing names and numbers
You can add new entries to the directory whenever a telephone number shows on the
screen (predial or from caller ID history) by pressing MENU/SELECT then going to step 3
below. To add entries through the menu:
ꢀ. On a handset, press MENU/SELECT when in idle mode. Select >DIRECTORY and
then select >ADD CONTACT.
2. Use the dial pad keys to enter the telephone number (up to 30 digits) or press
REDIAL/PAUSE repeatedly and then MENU/SELECT to copy a number from the
redial list.
3. Press MENU/SELECT to save the number in the display.
4. Enter the name when prompted. Use the dial pad keys to enter a name (up to ꢀ5
characters). Each time you press a key, the character on that key appears. Additional
key presses produce other characters on that key. Refer to the character chart in
Create directory entries of the on-line user’s manual for information on entering
special characters.
5. Press MENU/SELECT to store your new directory entry. The screen shows SAVED.
While entering names and numbers, you can edit them using the following controls:
• Press DIR or CID to move the cursor to the right or left.
• Press MUTE/DELETE to erase digits or characters.
• Press and hold MUTE/DELETE to erase the entire entry.
• While entering the telephone number, press and hold REDIAL/PAUSE to enter a
three-second dialing pause (a P appears).
• While entering the name, press 0 to add a space.
To review directory entries
ꢀ. Press DIR when in idle mode to show the first entry in the directory.
2. Press DIR or CID to browse through the directory or press the dial pad keys (0-9)
to start a name search. Entries appear alphabetically by the first letter in the name.
NOTE: If the telephone number in the directory exceeds ꢀ5 digits, < appears in front of the
telephone number. Press TONE to move towards the end of the telephone number or press #
to move towards the beginning of the telephone number.
ꢀ4
To dial a directory number
When you see the desired directory number, press
PHONE/FLASH or
SPEAKER.
To edit a directory entry
ꢀ. When the desired directory number is on the screen, press MENU/SELECT.
2. Edit the telephone number (page ꢀ4). Press MENU/SELECT.
3. Edit the name (page ꢀ4).
4. Press MENU/SELECT to confirm.
To delete a directory entry
When the desired directory number is on the screen, press MUTE/DELETE and then
MENU/SELECT.
Speed dial
There are ꢀ0 speed dial locations that you assign from the directory (see Speed dial
locations in the on-line user’s manual for details). The speed dial locations are shared
by all handsets. Changes made apply to all handsets.
To enter a speed dial number
ꢀ. On a handset, use MENU/SELECT in idle mode. Select >DIRECTORY and then select
>SPEED DIAL.
2. Press DIR or CID to scroll to the desired speed dial location.
3. Press MENU/SELECT to show the directory. Press DIR or CID to browse through
the directory or press the dial pad keys (0-9) to start a name search.
4. When the screen shows the desired directory entry, press MENU/SELECT.
To dial a speed dial number
ꢀ. When in idle mode, press and hold a dial pad key (0 though 9) to display the desired
speed dial entry.
2. Press
PHONE/FLASH or
SPEAKER to dial the displayed telephone number.
ꢀ5
Caller ID overview
This product supports caller ID services offered by most telephone service providers.
Caller ID allows you to see the name, number, date and time of calls. The available
caller ID information will appear after the first or second ring.
Caller ID history (call log)
The caller ID information is stored in a 50-entry caller ID history. Until unanswered new
calls are reviewed in the caller ID history, they are reported as XX MISSED CALLS on
the handset idle screen. If you want to mark all of the messages old, press and hold
OFF/CLEAR for four seconds when the handset is idle.
To review the caller ID history
ꢀ. When a handset is in idle mode, press CID.
Robert Brown
800-360-4121
2. Press DIR or CID scroll through the list.
3. Press
OFF/CLEAR exit the caller ID history.
10:45PM
11/20
Press #
ꢀ-800-360-4ꢀ2ꢀ
360-4ꢀ2ꢀ
To dial a number from the caller ID history
ꢀ. When a handset is in idle mode, press CID.
2. Press DIR or CID scroll through the list.
• Press # repeatedly to show different dialing options.
Press #
Press #
Press #
ꢀ-360-4ꢀ2ꢀ
800-360-4ꢀ2ꢀ
-OR-
• If you need to add or remove a ꢀ at the beginning of
the number, press 1 repeatedly to show the number
options.
Press 1
ꢀ-800-360-4ꢀ2ꢀ
800-360-4ꢀ2ꢀ
Press 1
3. Press
PHONE/FLASH or
SPEAKER to dial the displayed telephone number.
To delete entries from the caller ID history
• Delete one: When viewing an entry, press MUTE/DELETE to delete the entry from the
caller ID history.
• Delete all: On a handset, use MENU/SELECT in idle mode. Select >CALL LOG and
then select >DEL ALL CALLS. Press MENU/SELECT twice.
Once the entries are deleted, you cannot retrieve them.
To store a caller ID entry in the directory
ꢀ. On a handset, press CID in idle mode.
2. Press DIR or CID to scroll through the list.
3. When the desired entry is on the screen, press MENU/SELECT. The screen shows
EDIT NUMBER. If needed, modify the number (page ꢀ4).
4. Press MENU/SELECT to save the number in the display. The screen shows EDIT NAME.
If needed, modify the name (page ꢀ4).
5. Press MENU/SELECT to confirm.
ꢀ6
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For
customer service, or to purchase accessories or replacement parts, visit our website
call customer service, you will need the serial number or model number found on the
bottom of the telephone base.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the cordless handset.
• Make sure the telephone line cord is securely and firmly plugged into the telephone
base and the telephone wall jack.
• Charge the battery in the cordless handset for at least ꢀ6 hours. For optimum daily
performance, return the cordless handset to the telephone base or charger when not
in use.
• If the battery is depleted, it may take approximately 30 minutes to charge the handset
before it shows LOW BATTERY. Refer to Battery charging on page 5 for details.
• Reset the telephone base. Unplug the electrical power. Wait for approximately ꢀ5
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• You may need to purchase a new battery. Please refer to Battery installation on
page 4.
I cannot get a dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base. You might have moved out
of range.
• If the previous suggestions don’t work, disconnect the telephone base from the
telephone wall jack and connect the jack to a different telephone. If there is no dial
tone on that telephone either, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
• Your telephone line cord might be malfunctioning. Try installing a new telephone
line cord.
I cannot dial out.
• First try all the suggestions in the item I cannot get a dial tone on this page.
• Make sure you have a dial tone before dialing. The cordless handset may take a
second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
ꢀ7
• Check that all the telephones connected to the same telephone line are hung up.
• Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing)
for the service in your area (see the DIAL MODE menu on page 8).
• Eliminate any background noise. Noise from a television, radio or other appliances
may cause the telephone to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless handset before dialing, or dialing from
another room in your home with less background noise.
• If the other telephones in your home are having the same problem, the problem is in
your wiring or telephone service. Contact your telephone service provider (charges
may apply).
My cordless handset isn’t performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the power
adapter into a different, working electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base. You might have moved out
of range.
• Reset the telephone base. Unplug the electrical power. Wait for ꢀ5 seconds then plug it
back in. Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products can cause interference to your cordless telephone. Try
installing your telephone as far away from these types of electronic devices as
possible: television sets, VCRs, or other cordless telephones.
OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for one minute to allow the
cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You might have moved out
of range.
• Reset the telephone base. Unplug the electrical power. Wait for ꢀ5 seconds then plug it
back in. Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products can cause interference to your cordless telephone. Try
installing your telephone as far away from these types of electronic devices as
possible: television sets, VCRs, or other cordless telephones.
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and the charge light does
not come on, refer to the item The charge light is off on page ꢀ9.
• Charge the battery in the cordless handset for at least ꢀ6 hours. For optimum daily
performance, return the cordless handset to the telephone base or charger when not
in use.
ꢀ8
• If the battery is depleted, it may take approximately 30 minutes to charge the handset
before it shows LOW BATTERY. Refer to Battery charging on page 5 for details.
• You may need to purchase a new battery. Please refer to Battery installation on
page 4.
The charge light is off.
• Make sure the power cord is plugged in correctly and securely.
• Make sure the battery is installed correctly in the handset. Follow the instructions in
Battery installation on page 4 to install the battery.
• Unplug the electrical power. Wait for ꢀ5 seconds, then plug it back in. Allow up to
one minute for the cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base charging contacts each month using
a pencil eraser or cloth.
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack (see Installation on page 3). The filter prevents noise
and caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
• Other electronic products, such as computers, wireless routers, microwave ovens
and other cordless telephones can interfere with the performance of your cordless
telephone. You may be able to improve the performance of your telephone by
installing the telephone base as far away as possible from other electronic devices.
• Do not install this telephone near a microwave oven or on the same electrical outlet.
You may experience decreased performance while the microwave oven is operating.
• If your telephone is plugged in with a modem or a surge protector, plug the
telephone (or modem/surge protector) into a different location. If this doesn’t solve
the problem, relocate your telephone or modem farther apart from one another, or
use a different surge protector.
• Move your telephone to a higher location. The telephone will likely have better
reception when installed in a high area.
• If the other telephones in your home are having the same problem, the problem is in
your wiring or telephone service. Contact your telephone service provider (charges
may apply).
ꢀ9
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the handset on a
flat surface with the dial pad facing up.
• When using a speakerphone, controlling background noise in your environment is
essential. While you are listening to your party, press MUTE/DELETE to temporarily
turn your microphone off. When it is your turn to speak, remember to press
MUTE/DELETE again to turn the microphone on.
• Excessive background noise will cause a speakerphone to fade in and out. Try
controlling the background noise by turning off any audio devices near the
speakerphone. Also, try to avoid interrupting the person at the other end of the
conversation while the person is speaking. If background noise cannot be controlled,
you should terminate speakerphone operation and return to normal handset mode.
I hear other calls while using my telephone.
• Disconnect the telephone base from the telephone wall jack, and plug in a different
telephone. If you still hear other calls, the problem is probably in your wiring or
telephone service. Call your telephone service provider (charges may apply).
I subscribe to a nontraditional telephone service that uses my computer to establish
connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power.
In these instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone
service. Contact your service provider for more information.
20
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear in
this quick start guide and the on-line user’s manual. Always follow basic safety precautions when
using this product to reduce the risk of injury, fire, or electric shock.
Safety information
•
•
•
Read and understand all instructions in this quick start guide and the on-line user’s manual.
Observe all markings on the product.
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it
immediately, but use a telephone away from the area where gas is leaking. If this product is a
cordless model, make sure the base is also away from the area.
•
Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids,
unplug any line or power cord immediately. Do not plug the product back in until it has dried
thoroughly.
•
•
Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
If this product does not operate normally, read Troubleshooting on page 17 in this quick
start guide. If you cannot solve the problem, or if the product is damaged, refer to Limited
warranty on page 25. Do not open this product except as may be directed in this quick start
guide and the on-line user’s manual. Opening the product or reassembling it incorrectly may
expose you to hazardous voltages or other risks.
•
•
Replace batteries only as described in Battery installation on page 4 in this quick start
guide. Do not burn or puncture batteries — they contain caustic chemicals.
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if they are plugged into a
ceiling or an under-the-table/cabinet outlet.
CAUTION: Use only the power adapters provided with this product. To obtain a replacement,
Especially about cordless telephones
•
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the handset by radio waves, so
there is a possibility that your cordless telephone conversations could be intercepted by radio
receiving equipment within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded telephones.
2ꢀ
•
•
Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched off or if the electrical power is
interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
•
•
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive material
such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in
an industry program to collect and recycle nickel-metal hydride rechargeable
batteries when taken out of service within the United States. These batteries may
be taken to a participating local retailer of replacement batteries or recycling
center. Or you may call ꢀ (800) 8-BATTERY for locations accepting spent Ni-MH
batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,
LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
•
•
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
•
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
22
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJꢀꢀ jack should normally be
used for connecting to a single line and an RJꢀ4 jack for two lines. See Installation Instructions in
the on-line user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notified as soon
as possible. You will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC. Your telephone
service provider may make changes in its facilities, equipment, operation, or procedures that could
affect the proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
•
•
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (ꢀ) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
23
The Ringer Equivalence Number (REN) for this terminal equipment is 0.ꢀB. The REN is an
indication of the maximum number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part ꢀ5 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part ꢀ5 of the FCC rules. Operation is subject to the following two
conditions: (ꢀ) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of
the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches)
or more.
This Class B digital apparatus complies with Canadian ICES-003.
24
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to our website at
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative repairs
or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the
manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished
PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules,
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer returns the repaired or replacement products to you in
working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (ꢀ) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty;
whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
•
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
•
•
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions, network
reliability or cable or antenna systems; or
•
•
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
•
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
25
•
•
PRODUCT returned without a valid proof of purchase (see item 6 below); or
Charges for installation or setup, adjustment of customer controls, and installation or repair
of systems outside the unit.
5. How do you get warranty service?
1 (866) 288-4268. NOTE: Before calling for service, please review the on-line user’s
manual. A check of the PRODUCT’s controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.
The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, the manufacturer notifies you and requests that you authorize the
cost of repair prior to any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion might not apply to you.
Please retain your original sales receipt as proof of purchase.
26
Technical specifications
RF frequency band
ꢀ92ꢀ.536MHz – ꢀ928.448MHz
5
Channels
Operating temperature
32°F – ꢀ22°F
0°C – 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 – ꢀ30Vrms
AC6V @300mA
DC2.4 – 3.2V
AC6V @300mA
Telephone base voltage
(DC adapter output)
Handset voltage
Charger voltage
(AC adapter output)
Operating times*
Talk time (handset): up to seven hours
Talk time (speakerphone): up to five hours
Standby: up to seven days
* Operating time varies depending on your actual use and the age of the battery.
27
© 2009-2010 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 03/10.
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