AT T EL51100 User Manual

Quick start guide (Canada version)  
EL51100  
DECT 6.0 cordless telephone  
with caller ID/call waiting  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt and  
original packaging in the event warranty service is necessary.  
Quick start guide  
Telephone base  
Power adapter for  
telephone base  
Cordless handset  
Wall mount bracket  
Battery for cordless handset  
Battery compartment cover  
Telephone line cord  
2
Installation  
Install the telephone base as shown below. If you subscribe to high-speed Internet  
service (DSL - digital subscriber line) through your telephone line, you must install a DSL  
filter on the DSL line. If you want to mount your telephone on a wall, use the included  
wall mount bracket and refer to Wall mount installation in the on-line user’s manual  
for details.  
Electrical outlet not  
controlled by a  
wall switch  
Telephone wall jack  
Plug the large end  
of the base power  
adapter into an  
electrical outlet not  
controlled by a wall  
switch.  
Plug the other end  
of the telephone line  
cord into a telephone  
wall jack.  
DSL filter (not included)  
is required if you have  
DSL high-speed Internet  
service.  
Telephone line cord  
Route the cords  
through the slots.  
Plug the small end  
of the base power  
adapter into the  
power jack on  
the bottom of the  
telephone base.  
Plug one end of the  
telephone line cord  
into the TEL. LINE  
jack on the bottom of  
the telephone base.  
IMPORTANT INFORMATION:  
Use only the power adapter provided with this product. To obtain a replacement, visit our website  
at www.telephones.att.com or call 1 (866) 288-4268.  
3
Battery installation  
Install the battery as shown below.  
ꢀ. Plug the battery  
connector securely  
2. Insert the supplied battery  
3. Align the cover flat against  
the battery compartment,  
then slide it upwards until  
it clicks into place.  
with the label THIS SIDE  
UP facing up as indicated.  
into the socket inside  
the handset battery  
compartment, matching  
the color-coded label.  
CHARGE light  
To replace the battery, press the tab and  
slide the battery compartment cover  
downwards. Lift out the old battery and  
disconnect it from the handset. Follow the  
instructions above to install and charge the  
new battery.  
4. Charge the handset by placing it face up in  
the telephone base. The CHARGE light is on  
when charging.  
IMPORTANT INFORMATION:  
Use only the supplied rechargeable battery or replacement battery (model BTꢀ66342). To order,  
visit our website at www.telephones.att.com, or call 1 (866) 288-4268.  
4
Battery charging  
Once you have installed the battery, the screen indicates the battery  
status (see the table below). If necessary, place the handset in the  
telephone base to charge the battery. For best performance, keep  
the handset in the telephone base when not in use. The battery is  
fully charged after ꢀ6 hours of continuous charging. See page 26 for  
battery operating times.  
HANDSET 1  
16 MISSED CALLS  
10:30PM  
11/20  
Battery status icon  
If the screen is blank, you need to charge the handset without  
interruption for at least 30 minutes to give the handset enough charge to use the  
telephone for a short time. The screen shows LOW BATTERY until you have charged the  
battery without interruption for at least 30 minutes. The following table summarizes the  
battery charge indicators and actions to take.  
Battery indicators  
Battery status  
Action  
The screen is blank or shows  
PLACE IN CHARGER.  
The battery has no or very  
little charge. The handset  
cannot be used.  
Charge without interruption  
until the screen shows  
LOW BATTERY or HANDSET 1  
(at least 30 minutes).  
The screen shows  
The battery has enough charge Charge without interruption  
to be used for a short time.  
until the screen shows  
HANDSET 1 (at least  
30 minutes).  
LOW BATTERY and flashes.  
The screen shows HANDSET 1 The battery is charged.  
and the battery icon shows  
To keep the battery charged,  
place it in the telephone base  
when not in use.  
,
or  
.
NOTES:  
If you are on a call in low battery mode, you hear four short beeps every 50 seconds.  
When you place the handset in the telephone base, if no battery is installed in that handset, the  
CHARGE light is off and the screen shows NO BATTERY. Follow the instructions in  
Battery installation on page 4 to install the battery.  
5
Handset overview  
REDIAL/PAUSE  
DIR/VOLUME  
Press to scroll up while in  
menus.  
Press repeatedly to view the  
last 20 numbers dialed.  
While entering numbers,  
press and hold to insert a  
dialing pause.  
Press to increase the listening  
volume.  
Press to show directory entries  
when the handset is not in use.  
PHONE/FLASH  
While entering names or  
numbers in the directory, press  
to move the cursor to the right.  
Press to make or answer a  
call.  
During a call, press to answer  
an incoming call when you  
receive a call waiting alert.  
CID/VOLUME  
Press to scroll down while in  
menus.  
1
Press to decrease the listening  
volume.  
While reviewing a caller ID  
history entry, press repeatedly  
to add or remove ꢀ in front of  
the telephone number before  
dialing or saving it in the  
directory.  
Press to show the caller ID  
history when the handset is  
not in use.  
While entering names or  
numbers in the directory, press  
to move the cursor to the left.  
0
While entering names in the  
directory, press to add a space.  
MENU/SELECT  
Press to display the menu.  
MUTE  
Once in the menu, press to  
select an item or save an  
entry or setting.  
During a call, press to mute  
the microphone.  
TONE  
OFF/CLEAR  
During a call, press to send  
touch-tone signals.  
During a call, press to hang up.  
While using menus, press to  
cancel an operation, back up  
to the previous menu, or exit  
the menu display.  
SPEAKER  
Press to turn on the handset  
speakerphone. Press again to  
resume normal handset use.  
Press and hold while the  
handset is not in use to erase  
the missed calls indicator.  
DELETE  
While predialing, press to  
delete digits.  
#
When reviewing a caller ID  
history entry, press repeatedly  
to view the dialing options.  
While reviewing the redial  
list, directory, speed dial list  
or caller ID history, press to  
delete an individual entry.  
6
Telephone base overview  
HANDSET LOCATOR  
Press to make the handset beep so you can locate it.  
7
Menu overview  
Use the menu to change the telephone settings.  
HANDSET 1  
16 MISSED CALLS  
ꢀ. Press MENU/SELECT in idle mode (when the handset is not in use)  
to enter the main menu.  
2. Press DIR or CID to scroll until the > is next to the feature you  
10:30PM  
11/20  
want to select.  
The handset is in  
idle mode.  
3. Press MENU/SELECT to select or save the indicated item.  
Press  
OFF/CLEAR to cancel an operation, back up to the  
>DIRECTORY  
CALL LOG  
previous menu or exit the menu display. Press and hold  
OFF/CLEAR to cancel an operation and return to idle mode.  
The > symbol indicates  
the feature to select.  
Menu structure  
DIRECTORY  
CALL LOG  
RINGERS  
SETTINGS  
RINGER VOLUME  
RINGER TONE  
LCD LANGUAGE  
CLR VOICEMAIL  
KEY TONE  
SET DATE/TIME  
HOME AREA CODE  
DIAL MODE  
8
Telephone settings  
Use Menu structure on page 8 to find and set features. Many are simple yes/no  
questions. The following are a few examples of common features to set. Refer to  
Handset settings in the on-line user’s manual for detailed instructions on setting all  
telephone features.  
Ringer volume  
You can set the handset ringer volume level, or turn the ringer off. When the ringer is  
off,  
appears on the handset screen.  
RINGER VOLUME  
ꢀ. On a handset, use MENU/SELECT in idle mode. Select >RINGERS  
and then select >RINGER VOLUME.  
2. Press DIR or CID to sample each volume level.  
3. Press MENU/SELECT to save your preference.  
NOTE: If the handset ringer volume is set to off, that handset ringer is silenced for all  
incoming calls; however, that handset still plays the paging tone when initiating the handset  
locator feature.  
Date and time  
If you subscribe to caller ID service, the day, month and time are set automatically  
with each incoming call. To set the date and time manually:  
ꢀ. On a handset, use MENU/SELECT in idle mode. Select >SETTINGS and then select  
>SET DATE/TIME.  
2. Use the dial pad keys (0-9) to enter two-digit numbers for the month, day and year.  
Press MENU/SELECT.  
3. Use the dial pad keys (0-9) to enter two-digit numbers for the hour and minute.  
4. Press DIR or CID to choose AM or PM. Press MENU/SELECT to confirm.  
9
Making, answering and ending a call  
Making a call  
Press  
PHONE/FLASH or  
SPEAKER and then dial a telephone  
number, or predial by first dialing the number and then pressing  
PHONE/FLASH or  
before pressing  
SPEAKER. While entering the number  
PHONE/FLASH or  
SPEAKER, you can:  
• Press and hold REDIAL/PAUSE to insert a three-second dialing  
pause (a P appears).  
• Press DELETE to make corrections.  
• Press and hold  
OFF/CLEAR to return to idle mode.  
The screen shows the elapsed time as you talk (in hours, minutes  
and seconds).  
Answering a call  
Press  
PHONE/FLASH,  
SPEAKER, or any dial pad key (known as Any Key Answer).  
Ending a call  
Press  
OFF/CLEAR or put the handset in the telephone base to  
end the call (known as Auto Off).  
Speakerphone  
During a call, press SPEAKER to switch between speakerphone and normal handset use.  
Press  
OFF/CLEAR to hang up.  
Temporary ringer silencing  
While the telephone is ringing, press  
OFF/CLEAR or MUTE to silence the ringer  
temporarily on that handset only. This turns off the ringer without disconnecting the  
call. The next incoming call rings normally at the preset volume.  
ꢀ0  
Options while on a call  
Volume control  
While on a call, press DIR/VOLUME to increase or press  
CID/VOLUME to decrease the listening volume.  
NOTE: The handset earpiece volume setting (ꢀ-5) and speakerphone  
volume setting (ꢀ-6) are independent. Changing one does not affect the other.  
Chain dialing  
While on a call, you can initiate a dialing sequence from numbers stored in the directory,  
caller ID history or redial list. Doing this can be useful if you wish to access other  
numbers (such as bank account numbers or access codes) from the directory, caller ID  
history or redial list.  
To dial a number from the directory, caller ID history or redial list while on a call, access  
the number through the menu system:  
ꢀ. While on a call, to show the directory or caller ID history, press MENU/SELECT, scroll  
to >DIRECTORY or >CALL LOG. Press MENU/SELECT.  
-OR-  
While on a call, press REDIAL/PAUSE to show the redial list.  
2. Scroll to the desired number or press the dial pad keys to find the desired directory  
entry (see To search by name in the on-line user’s manual for more options).  
3. Press MENU/SELECT. The selected number is dialed.  
Redial  
The handset stores the 20 numbers most recently called in the redial list.  
ꢀ. To review and call numbers in the redial list, press REDIAL/PAUSE in idle mode. The  
most recently called number appears on the screen.  
2. If it is not the desired number, press DIR or CID to scroll through the numbers in  
the list.  
3. Once the desired number appears, press  
PHONE/FLASH or  
SPEAKER to dial  
the number, or press  
OFF/CLEAR to exit the redial list.  
ꢀꢀ  
Handset locator  
Use the handset locator to find the misplaced handset.  
To start the paging tone:  
• Press HANDSET LOCATOR at the telephone base to start the  
paging tone on the handset for 60 seconds.  
To stop the paging tone:  
• Press  
PHONE/FLASH,  
SPEAKER or any dial pad key  
(0-9, , or #) on the handset, or press HANDSET LOCATOR on  
the telephone base.  
Voicemail waiting (visual message waiting) indicator  
If  
and NEW VOICEMAIL display on the handset, your telephone  
HANDSET 1  
service provider is indicating that it has new voicemail for you. To  
listen to your voicemail, you typically dial an access number provided  
by your telephone service provider, followed by a security code or PIN.  
Refer to Voicemail waiting (visual message waiting) indicator in the  
on-line user’s manual for a full description of the voicemail indicator.  
NEW VOICEMAIL  
10:30PM  
11/20  
ꢀ2  
Directory  
Directory overview  
The directory is stored in the telephone base. It stores up to ꢀ00 entries.  
Storing names and numbers  
You can add new entries to the directory whenever a telephone number shows on the  
screen (predial or from caller ID history) by pressing MENU/SELECT then going to step 3  
below. To add entries through the menu:  
ꢀ. On a handset, use MENU/SELECT in idle mode. Select >DIRECTORY and then select  
>ADD CONTACT.  
2. Use the dial pad keys to enter the telephone number (up to 30 digits) or press  
REDIAL/PAUSE repeatedly and then MENU/SELECT to copy a number from the  
redial list.  
3. Press MENU/SELECT to save the number in the display.  
4. Enter the name when prompted. Use the dial pad keys to enter a name (up to ꢀ5  
characters). Each time you press a key, the character on that key appears. Additional  
key presses produce other characters on that key. Refer to the character chart in  
Create directory storage of the on-line user’s manual for information on entering  
special characters.  
5. Press MENU/SELECT to store your new directory entry. The screen shows SAVED.  
While entering names and numbers, you can edit them using the following controls:  
• Press DIR or CID to move the cursor to the right or left.  
• Press DELETE to erase digits or characters.  
• Press and hold DELETE to erase the entire entry.  
• While entering the telephone number, press and hold REDIAL/PAUSE to enter a  
three-second dialing pause (a P appears).  
• While entering the name, press 0 to add a space.  
To review directory entries  
ꢀ. Press DIR when in idle mode to show the first entry in the directory.  
2. Press DIR or CID to browse through the directory or press the dial pad keys (0-9)  
to start a name search. Entries appear alphabetically by the first letter in the name.  
NOTE: If the telephone number in the directory exceeds ꢀ5 digits, < appears in front of the  
telephone number. Press TONE to move towards the end of the telephone number or press #  
to move towards the beginning of the telephone number.  
ꢀ3  
To dial a directory number  
When you see the desired directory number, press  
PHONE/FLASH or  
SPEAKER.  
To edit a directory entry  
ꢀ. When the desired directory number is on the screen, press MENU/SELECT.  
2. Edit the telephone number (page ꢀ3). Press MENU/SELECT.  
3. Edit the name (page ꢀ3).  
4. Press MENU/SELECT to confirm.  
To delete a directory entry  
When the desired directory number is on the screen, press DELETE and then  
MENU/SELECT.  
Speed dial  
There are ꢀ0 speed dial locations that you assign from the directory (see Speed dial  
locations in the on-line user’s manual for details).  
To enter a speed dial number  
ꢀ. On a handset, use MENU/SELECT in idle mode. Select >DIRECTORY and then select  
>SPEED DIAL.  
2. Press DIR or CID to scroll to the desired speed dial location.  
3. Press MENU/SELECT to show the directory. Press DIR or CID to browse through  
the directory or press the dial pad keys (0-9) to start a name search.  
4. When the screen shows the desired directory entry, press MENU/SELECT.  
To dial a speed dial number  
ꢀ. When in idle mode, press and hold a dial pad key (0 though 9) to display the desired  
speed dial entry.  
2. Press  
PHONE/FLASH or  
SPEAKER to dial the displayed telephone number.  
ꢀ4  
Caller ID overview  
This product supports caller ID services offered by most telephone service providers.  
Caller ID allows you to see the name, number, date and time of calls. The available  
caller ID information will appear after the first or second ring.  
Caller ID history (call log)  
The caller ID information is stored in a 50-entry caller ID history. Until unanswered new  
calls are reviewed in the caller ID history, they are reported as XX MISSED CALLS on  
the handset idle screen. If you want to mark all of the messages old, press and hold  
OFF/CLEAR for four seconds when the handset is idle.  
To review the caller ID history  
ꢀ. When a handset is in idle mode, press CID.  
Robert Brown  
800-360-4121  
2. Press DIR or CID scroll through the list.  
10:45PM  
11/20  
3. Press  
OFF/CLEAR exit the caller ID history.  
Press #  
ꢀ-800-360-4ꢀ2ꢀ  
360-4ꢀ2ꢀ  
To dial a number from the caller ID history  
ꢀ. When a handset is in idle mode, press CID.  
2. Press DIR or CID scroll through the list.  
• Press # repeatedly to show different dialing options.  
Press #  
Press #  
Press #  
ꢀ-360-4ꢀ2ꢀ  
800-360-4ꢀ2ꢀ  
-OR-  
• If you need to add or remove a ꢀ at the beginning of  
the number, press 1 repeatedly to show the number  
options.  
Press 1  
ꢀ-800-360-4ꢀ2ꢀ  
800-360-4ꢀ2ꢀ  
Press 1  
3. Press  
PHONE/FLASH or  
SPEAKER to dial the displayed telephone number.  
To delete entries from the caller ID history  
• Delete one: When viewing an entry, press DELETE to delete the entry from the caller  
ID history.  
• Delete all: On a handset, use MENU/SELECT in idle mode. Select >CALL LOG and  
then select >DEL ALL CALLS. Press MENU/SELECT twice.  
Once the entries are deleted, you cannot retrieve them.  
To store a caller ID entry in the directory  
ꢀ. On a handset, press CID in idle mode.  
2. Press DIR or CID to scroll through the list.  
3. When the desired entry is on the screen, press MENU/SELECT. The screen shows  
EDIT NUMBER. If needed, modify the number (page ꢀ3).  
4. Press MENU/SELECT to save the number in the display. The screen shows EDIT NAME.  
If needed, modify the name (page ꢀ3).  
5. Press MENU/SELECT to confirm.  
ꢀ5  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For  
customer service, or to purchase accessories or replacement parts, visit our website  
at www.telephones.att.com, or call 1 (866) 288-4268. When you  
call customer service, you will need the serial number or model number found on the  
bottom of the telephone base.  
My telephone doesn’t work at all.  
• Make sure the power cord is securely plugged in.  
• Make sure that the battery connector is securely plugged into the cordless handset.  
• Make sure the telephone line cord is securely and firmly plugged into the telephone  
base and the telephone wall jack.  
• Charge the battery in the cordless handset for at least ꢀ6 hours. For optimum daily  
performance, return the cordless handset to the telephone base when not in use.  
• If the battery is depleted, it may take approximately 30 minutes to charge the handset  
before it shows LOW BATTERY. Refer to Battery charging on page 5 for details.  
• Reset the telephone base. Unplug the electrical power. Wait for approximately ꢀ5  
seconds, then plug it back in. Allow up to one minute for the cordless handset and  
telephone base to reset.  
• You may need to purchase a new battery. Please refer to Battery installation on  
page 4.  
I cannot get a dial tone.  
• First try all the suggestions above.  
• Move the cordless handset closer to the telephone base. You might have moved out  
of range.  
• If the previous suggestions don’t work, disconnect the telephone base from the  
telephone wall jack and connect the jack to a different telephone. If there is no dial  
tone on that telephone either, the problem is in your wiring or telephone service.  
Contact your telephone service provider (charges may apply).  
• Your telephone line cord might be malfunctioning. Try installing a new telephone  
line cord.  
I cannot dial out.  
• First try all the suggestions in the item I cannot get a dial tone on this page.  
• Make sure you have a dial tone before dialing. The cordless handset may take a  
second or two to find the telephone base and produce a dial tone. This is normal.  
Wait an extra second before dialing.  
• Check that all the telephones connected to the same telephone line are hung up.  
ꢀ6  
• Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing)  
for the service in your area (see the DIAL MODE menu on page 8).  
• Eliminate any background noise. Noise from a television, radio or other appliances  
may cause the telephone to not dial out properly. If you cannot eliminate the  
background noise, first try muting the cordless handset before dialing, or dialing from  
another room in your home with less background noise.  
• If the other telephones in your home are having the same problem, the problem is in  
your wiring or telephone service. Contact your telephone service provider (charges  
may apply).  
My cordless handset isn’t performing normally.  
• Make sure the power cord is securely plugged into the telephone base. Plug the power  
adapter into a different, working electrical outlet not controlled by a wall switch.  
• Move the cordless handset closer to the telephone base. You might have moved out  
of range.  
• Reset the telephone base. Unplug the electrical power. Wait for ꢀ5 seconds then plug it  
back in. Allow up to one minute for the cordless handset and telephone base to reset.  
• Other electronic products can cause interference to your cordless telephone. Try  
installing your telephone as far away from these types of electronic devices as  
possible: television sets, VCRs, or other cordless telephones.  
OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset.  
• Ensure that the telephone base is powered up.  
• Place the cordless handset in the telephone base for one minute to allow the  
cordless handset and base to synchronize.  
• Move the cordless handset closer to the telephone base. You might have moved out  
of range.  
• Reset the telephone base. Unplug the electrical power. Wait for ꢀ5 seconds then plug it  
back in. Allow up to one minute for the cordless handset and telephone base to reset.  
• Other electronic products can cause interference to your cordless telephone. Try  
installing your telephone as far away from these types of electronic devices as  
possible: television sets, VCRs, or other cordless telephones.  
The batteries do not hold a charge.  
• If the cordless handset is in the telephone base and the charge light does not come  
on, refer to the item The charge light is off on page ꢀ8.  
• Charge the battery in the cordless handset for at least ꢀ6 hours. For optimum daily  
performance, return the cordless handset to the telephone base when not in use.  
• If the battery is depleted, it may take approximately 30 minutes to charge the handset  
before it shows LOW BATTERY. Refer to Battery charging on page 5 for details.  
• You may need to purchase a new battery. Please refer to Battery installation on  
page 4.  
ꢀ7  
The charge light is off.  
• Make sure the power cord is plugged in correctly and securely.  
• Make sure the battery is installed correctly in the handset. Follow the instructions in  
Battery installation on page 4 to install the battery.  
• Unplug the electrical power. Wait for ꢀ5 seconds, then plug it back in. Allow up to  
one minute for the cordless handset and telephone base to reset.  
• Clean the cordless handset and telephone base charging contacts each month using  
a pencil eraser or cloth.  
I get noise, static, or weak signals even when I’m near the telephone base.  
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through  
your telephone line, you must install a DSL filter between the telephone line cord  
and the telephone wall jack (see Installation on page 3). The filter prevents noise  
and caller ID problems caused by DSL interference. Please contact your DSL service  
provider for more information about DSL filters.  
• Other electronic products, such as computers, wireless routers, microwave ovens  
and other cordless telephones can interfere with the performance of your cordless  
telephone. You may be able to improve the performance of your telephone by  
installing the telephone base as far away as possible from other electronic devices.  
• Do not install this telephone near a microwave oven or on the same electrical outlet.  
You may experience decreased performance while the microwave oven is operating.  
• If your telephone is plugged in with a modem or a surge protector, plug the  
telephone (or modem/surge protector) into a different location. If this doesn’t solve  
the problem, relocate your telephone or modem farther apart from one another, or  
use a different surge protector.  
• Move your telephone to a higher location. The telephone will likely have better  
reception when installed in a high area.  
• If the other telephones in your home are having the same problem, the problem is in  
your wiring or telephone service. Contact your telephone service provider (charges  
may apply).  
I experience poor sound quality when using the speakerphone.  
• For increased sound quality while using the speakerphone, place the handset on a  
flat surface with the dial pad facing up.  
• When using a speakerphone, controlling background noise in your environment is  
essential. While you are listening to your party, press MUTE to temporarily turn your  
microphone off. When it is your turn to speak, remember to press MUTE again to turn  
the microphone on.  
ꢀ8  
• Excessive background noise will cause a speakerphone to fade in and out. Try  
controlling the background noise by turning off any audio devices near the  
speakerphone. Also, try to avoid interrupting the person at the other end of the  
conversation while the person is speaking. If background noise cannot be controlled,  
you should terminate speakerphone operation and return to normal handset mode.  
I hear other calls while using my telephone.  
• Disconnect the telephone base from the telephone wall jack, and plug in a different  
telephone. If you still hear other calls, the problem is probably in your wiring or  
telephone service. Call your telephone service provider (charges may apply).  
I subscribe to a nontraditional telephone service that uses my computer to establish  
connections, and my telephone doesn’t work.  
• Make sure your computer is powered on.  
• Make sure your Internet connection is working properly.  
• Make sure that the software is installed and running for your nontraditional  
telephone service.  
• Make sure to plug your USB telephone adapter into a dedicated USB port on your  
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.  
• In a few rare instances, the USB port on your computer may not have enough power.  
In these instances, try using a USB hub with its own external power supply.  
• If you are using a firewall, it may prevent access to your nontraditional telephone  
service. Contact your service provider for more information.  
ꢀ9  
Important safety information  
This symbol is to alert you to important operating or servicing instructions that may appear in  
this quick start guide and the on-line user’s manual. Always follow basic safety precautions when  
using this product to reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in this quick start guide and the on-line user’s manual.  
Observe all markings on the product.  
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric  
shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it  
immediately, but use a telephone away from the area where gas is leaking. If this product is a  
cordless model, make sure the base is also away from the area.  
Do not use this product near water, or when you are wet. For example, do not use it in a  
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do  
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids,  
unplug any line or power cord immediately. Do not plug the product back in until it has dried  
thoroughly.  
Install this product in a protected location where no one can trip over any line or power  
cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting on page 16 in this quick  
start guide. If you cannot solve the problem, or if the product is damaged, refer to Limited  
warranty on page 24. Do not open this product except as may be directed in this quick start  
guide and the on-line user’s manual. Opening the product or reassembling it incorrectly may  
expose you to hazardous voltages or other risks.  
Replace batteries only as described in Battery installation on page 4 in this quick start  
guide. Do not burn or puncture batteries — they contain caustic chemicals.  
The power adapter is intended to be correctly oriented in a vertical or floor mount position.  
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-  
the-table/cabinet outlet.  
CAUTION: Use only the power adapter provided with this product. To obtain a replacement,  
visit our website at www.telephones.att.com, or call 1 (866) 288-4268.  
Especially about cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations.  
Telephone calls are transmitted between the telephone base and the handset by radio waves, so  
there is a possibility that your cordless telephone conversations could be intercepted by radio  
receiving equipment within range of the cordless handset. For this reason, you should not think  
of cordless telephone conversations as being as private as those on corded telephones.  
20  
Electrical power: The telephone base of this cordless telephone must be connected to a  
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from  
the handset if the telephone base is unplugged, switched off or if the electrical power is  
interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to TVs and VCRs. To minimize or prevent such interference, do not place the  
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is  
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce  
or eliminate the interference.  
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.  
Exercise care in handling batteries in order not to create a short circuit with conductive material  
such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.  
Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.  
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily participating in  
an industry program to collect and recycle nickel-metal hydride rechargeable  
batteries when taken out of service within the United States. These batteries may  
be taken to a participating local retailer of replacement batteries or recycling  
center. Or you may call ꢀ (800) 8-BATTERY for locations accepting spent Ni-MH  
batteries.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,  
LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference  
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.  
Food and Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,  
when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using  
wireless telephones.  
Especially about telephone answering systems  
Two-way recording: This unit does not sound warning beeps to inform the other party that the  
call is being recorded. To ensure that you are in compliance with any federal or state regulations  
regarding recording a telephone call, you should start the recording process and then inform the  
other party that you are recording the conversation.  
SAVE THESE INSTRUCTIONS  
2ꢀ  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by  
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This  
identifier must be provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network  
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. An RJꢀꢀ jack should normally be  
used for connecting to a single line and an RJꢀ4 jack for two lines. See Installation Instructions in  
the on-line user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to  
your telephone line and still have them ring when you are called. The REN for this product is encoded  
as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is  
0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information,  
please contact your telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing  
equipment connected to your telephone line, ensure the connection of this equipment does not  
disable your alarm equipment. If you have questions about what will disable the alarm equipment,  
consult your telephone service provider or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem  
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer  
or its authorized agents. For repair procedures, follow the instructions outlined under the Limited  
Warranty.  
If this equipment is causing harm to the telephone network, the telephone service provider may  
temporarily discontinue your telephone service. The telephone service provider is required to notify  
you before interrupting service. If advance notice is not practical, you will be notified as soon  
as possible. You will be given the opportunity to correct the problem and the telephone service  
provider is required to inform you of your right to file a complaint with the FCC. Your telephone  
service provider may make changes in its facilities, equipment, operation, or procedures that could  
affect the proper functioning of this product. The telephone service provider is required to notify  
you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers  
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (ꢀ) this device may not cause harmful  
interference, and (2) this device must accept any interference, including interference that may  
cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada  
technical specifications were met.  
22  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.ꢀB. The REN is an  
indication of the maximum number of devices allowed to be connected to a telephone interface.  
The termination on an interface may consist of any combination of devices subject only to the  
requirement that the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital  
device under Part ꢀ5 of the Federal Communications Commission (FCC) rules.  
These requirements are intended to provide reasonable protection against harmful interference in  
a residential installation. This equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a  
particular installation.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver  
is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
This device complies with Part ꢀ5 of the FCC rules. Operation is subject to the following two  
conditions: (ꢀ) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation. Privacy of  
communications may not be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy  
that can be safely absorbed by a user or bystander according to the intended usage of the product.  
This product has been tested and found to comply with the FCC criteria. The handset may be safely  
held against the ear of the user. The telephone base shall be installed and used such that parts of  
the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches)  
or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
23  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty service, and all  
questions about this product should be directed to our website at  
www.telephones.att.com or call 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of  
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales  
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the  
following terms and conditions, when installed and used normally and in accordance with the  
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for  
products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials and workmanship  
during the limited warranty period (“materially defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service representative repairs  
or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the  
manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the  
manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished  
PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules,  
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your  
exclusive remedy. The manufacturer returns the repaired or replacement products to you in  
working condition. You should expect the repair or replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (ꢀ) YEAR from the date of  
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the  
terms of this limited warranty, this limited warranty also applies to repaired or replacement  
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement  
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty;  
whichever is longer.  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or  
other liquid intrusion; or  
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other  
than an authorized service representative of the manufacturer; or  
PRODUCT to the extent that the problem experienced is caused by signal conditions, network  
reliability or cable or antenna systems; or  
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or  
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States  
of America or Canada, or used for commercial or institutional purposes (including but not  
limited to products used for rental purposes); or  
24  
PRODUCT returned without a valid proof of purchase (see item 6 below); or  
Charges for installation or setup, adjustment of customer controls, and installation or repair  
of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in Canada, visit www.telephones.att.com or call  
1 (866) 288-4268. NOTE: Before calling for service, please review the on-line user’s  
manual. A check of the PRODUCT’s controls and features might save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and  
transportation and are responsible for delivery or handling charges incurred in the transport  
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced  
PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.  
The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT  
failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this  
limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair  
prior to any further repair activity. You must pay for the cost of repair and return shipping costs for  
the repair of products that are not covered by this limited warranty.  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT to the service  
location along with a description of the malfunction or difficulty; and  
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased  
(PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the manufacturer of  
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to  
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty  
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are  
no other express warranties. No one is authorized to make modifications to this limited warranty  
and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also  
have other rights that vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to  
one year from date of purchase. Some states/provinces do not allow limitations on how long  
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages  
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other  
associated equipment, the cost of substitute equipment, and claims by third parties) resulting  
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion might not apply to you.  
Please retain your original sales receipt as proof of purchase.  
25  
Technical specifications  
RF frequency band  
ꢀ92ꢀ.536MHz – ꢀ928.448MHz  
5
Channels  
Operating temperature  
32°F – ꢀ22°F  
0°C – 50°C  
Telephone base voltage  
(AC voltage, 60Hz)  
96 – ꢀ30Vrms  
AC6V @300mA  
DC2.4 – 3.2V  
Telephone base voltage  
(DC adapter output)  
Handset voltage  
Operating times*  
Talk time (handset): up to seven hours  
Talk time (speakerphone): up to five hours  
Standby: up to seven days  
* Operating time varies depending on your actual use and the age of the battery.  
26  
© 2009-2010 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219.  
Printed in China. Issue 1 AT&T 03/10.  

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