AT T E5938B User Manual

User’s manual  
5.8 GHz Cordless  
Telephone/Answering  
System E5917/E5938B/  
E5939B  
with Caller ID/CallWaiting  
IMPORTANT  
Information about caller ID with call waiting  
This product has a caller ID with call waiting feature that works  
with service from your local telephone service provider.  
Caller ID with call waiting lets you see who is calling before you  
answer the phone, even when you’re on another call.  
You may need to change your phone service to use this  
feature. Contact your telephone service provider if:  
• you have both caller ID and call waiting, but as separate ser-  
vices (you may need combined service).  
• you have only caller ID service, or only call waiting service.  
• you don’t subscribe to any caller ID or call waiting services.  
You can use this product with regular caller ID service, and you  
can use this product’s other features without subscribing to  
either caller ID or combined caller ID with call waiting service.  
There are fees for caller ID services, and they may not be  
available in all areas.  
Depending on your service, you may see the caller’s number, or the caller’s name and  
number. This product can provide information only if both you and the caller are in areas  
offering caller ID service, and if both telephone companies use compatible equipment.  
The time and date are sent by the service provider along with the call information.  
Copyright © 2006 Advanced AmericanTelephones. All rights reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones.  
You must install and  
charge battery before  
using the telephone.  
See page 9  
for easy instructions.  
STOP!  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111.  
In Canada, call 1 (866) 288-4268.  
Add new handsets to make your phone more versatile (see page 44)  
Your telephone can accommodate up to four cordless handsets. You can add  
new handsets (model E597-1, purchased separately) at any time, but each  
must be registered with the base before use.  
The handset provided with your E5917 is automatically registered as handset  
1. Additional handsets will be assigned numbers in the order they are reg-  
istered (handset 2, handset 3, or handset 4). You can register a maximum of  
four handsets.  
The E5938B has two handsets automatically registered as handsets 1 and 2.  
You can register two additional handsets, which will then be assigned as num-  
bers 3 and 4.  
The E5939B has three handsets automatically registered as handsets 1, 2 and  
3. You can register one additional handset, which will then be assigned as  
number 4.  
Handset 1 Handset 2 Handset 3  
Handset 4  
NOTE: A maximum of two handsets or one handset and the base can be used on an outside call,  
and the other two handsets can be used on an intercom call.  
User’s manual  
5.8 GHz Cordless  
Telephone/Answering  
System E5917/  
E5938B/E5939B  
with caller ID/call waiting  
Table of contents  
Getting started  
Answering system  
Quick reference guide .................2  
Parts checklist ..............................4  
Before you begin ..........................7  
Telephone base installation .........8  
Battery installation & charging....9  
Wall mounting ............................10  
Belt clip & optional headset......11  
operation  
Day and time announcements...32  
Outgoing announcements..........33  
Announcement only mode ........34  
Changing feature options ..........35  
Message playback .......................36  
Recording and playing memos...37  
Message counter displays ..........38  
Remote access............................39  
Telephone operation  
Basic handset operation ............12  
Basic base operation..................13  
Options while on calls - Handset  
and Base......................................14  
Intercom calls.............................16  
Call forward ..............................17  
Call transfer .............................18  
Handset settings.........................19  
Base settings...............................21  
Appendix  
Screen icons, indicator lights  
& tones........................................41  
Handset display screen  
messages .....................................42  
Adding new handsets .................44  
Replacing a handset....................45  
Troubleshooting .........................46  
Important safety instructions ...53  
FCC Part 68 and ACTA .............56  
FCC Part 15................................57  
Limited warranty.......................58  
Technical specifications .............61  
Index............................................62  
Remote access wallet card........63  
Directory  
New directory entries...............23  
Directory search........................25  
To dial, delete or change  
entries .........................................26  
Caller ID log  
How caller ID works .................27  
To review the call log ................29  
1
Getting started  
Quick reference guide  
Cordless handset  
SELECT MENU  
VCID  
Press to scroll down while in menus.  
Press to display caller ID information  
(see page 29). While entering names  
or numbers, press to move the cursor  
to the left.  
Press to display menu, or to select a  
highlighted item from menu or save  
an entry.  
^DIR  
PHONE FLASH  
Press to scroll up while in menus.  
Press to display directory entries  
(see page 25). While entering  
names, press to move the cursor to  
the right.  
Press to make or answer a call.  
During a call, press to receive an  
incoming call if call waiting is activated  
(see page 14).  
OFF CLEAR  
ttDuring a call, press to hang up.  
While using menus, press to cancel  
an operation, return to the previous  
menu, or exit the menu display.  
MUTE DELETE  
While on a call, press to mute micro-  
phone (see page 15).  
While reviewing the call log, press to  
delete an individual entry, or press and  
hold to clear the caller ID log (see page  
29).  
While pre-dialing, press to delete digits  
from a string (see page 12).  
REDIAL PAUSE  
Press to view redial memory (see  
page 12). While entering numbers,  
press and hold to insert a dialing  
pause (see page 23).  
SPEAKER  
INTERCOM  
Press to activate handset speaker-  
phone. Press again to resume normal  
handset use (see page 12).  
Press to initiate an intercom conver-  
sation, transfer or forward a call (see  
pages 16-18).  
Feature menu  
> shows a highlighted item  
Feature menu  
Press VCID or ^DIR to  
scroll through menu items.  
>DIRECTORY  
CALL LOG  
DIRECTORY ...... See page 22  
CALL LOG ......... See page 27  
RINGER VOLUME  
Press SELECT  
MENU  
to select  
or modify a highlighted item.  
.......................... See page 19  
RINGER TONE... See page 19  
KEY TONE......... See page 19  
LANGUAGE ....... See page 20  
CLR VOICE MAIL  
Press OFF CLEAR to cancel  
an operation, return to the  
previous menu, or exit the  
menu display.  
.......................... See page 20  
DIAL TYPE......... See page 20  
Menu  
2
Getting started  
Quick reference guide  
Telephone base  
HANDSET LOCATOR/  
INTERCOM  
REDIAL/PAUSE  
Press to activate the speakerphone to dial out the most  
recently called number (see page 13).  
When the speakerphone is already on, press to dial out the  
most recently called number or press and hold to insert a  
three-second dialing pause (see page 13).  
Press to make handset(s) beep (see page  
13), initiate an intercom conversation, trans-  
fer or forward a call (see pages 16-18).  
FLASH  
During a call, press to receive an incoming call if call  
waiting is activated (see page 14).  
VOLUME  
Press to adjust speakerphone listening volume (see  
page 14) or base ringer volume (see page 21).  
MUTE  
While on a call, press to mute microphone; press  
again to resume (see page 15).  
SPEAKER  
Press to turn speakerphone on or off  
(begin or end a call, see page 12).  
Answering system controls (see pages 31-40)  
Press to repeat message. Hold to slow  
playback. Press twice to hear previous  
Press to skip to next message. Hold to  
speed up playback.  
message.  
Press to play or stop playing messages.  
TIME/SET  
SETUP  
Press to review or set the answering  
system clock.  
Press to review or change answering  
system options.  
REC/MEMO  
ANSWER ON/OFF  
Press to record a memo or press after  
pressing SETUP to record an outgoing  
announcement.  
Press to turn answering system on or off.  
DELETE  
CHANGE  
Press to delete a message during play-  
back. Press and hold to delete all old  
messages when set is idle.  
Press to change a setup option.  
3
Getting started  
Parts checklist for E5917  
Remember to save your sales receipt and original packaging in case you need  
to ship your telephone for warranty service. Check to make sure the telephone  
package includes the following:  
Telephone base  
Cordless handset  
Power  
adapter  
Belt clip  
Battery pack  
Telephone line cord  
Battery cover  
Wall mount bracket  
4
Getting started  
Parts checklist for E5938B  
Save your sales receipt and original packaging in case you need to ship your  
telephone for warranty service. Check to make sure the telephone package  
includes the following:  
Telephone base  
Cordless handsets  
Cordless handset charger  
Battery packs  
Power adapter for  
telephone base  
Power adapter for  
handset charger  
Battery covers  
Telephone line cord  
Belt clips  
Wall mount bracket  
5
Getting started  
Parts checklist for E5939B  
Save your sales receipt and original packaging in case you need to ship your  
telephone for warranty service. Check to make sure the telephone package  
includes the following:  
Wall mount bracket  
Telephone base  
Cordless handsets  
Belt clips  
Power adapter for  
telephone base  
Power adapters for cord-  
less handset chargers  
Telephone line cord  
Cordless handset chargers  
Battery packs  
Battery covers  
6
Getting started  
Before you begin  
About caller identification  
Telephone operating range  
Caller ID with call waiting features  
in this telephone lets you see  
who’s calling before you answer  
the phone, even when you’re on  
another call.These features require  
services provided by your local  
telephone company.  
This cordless telephone operates  
with the maximum power allowed  
by the Federal Communications  
Commission (FCC). Even so, the  
handset and base can communi-  
cate over only a certain distance  
— which can vary with the loca-  
tions of the base and handset, the  
weather, and the construction of  
your home or office.  
Contact your telephone service  
provider if:  
• you have both caller ID and call  
waiting, but as separate services  
(you may need combined ser-  
vice).  
If you receive a call while you  
are out of range, the handset  
might not ring — or if it does ring,  
the call might not connect when  
you press PHONE FLASH. Move  
closer to the base, then press  
PHONE FLASH to answer the call.  
• you have only caller ID service,  
or only call waiting service.  
• you don’t subscribe to any caller  
ID or call waiting services.  
If you move out of range during  
a telephone conversation, you  
might hear noise or interference.  
To improve reception, move closer  
to the base.  
You can use this telephone with  
regular caller ID service, and you  
can use its other features without  
subscribing to either caller ID or  
combined caller ID with call wait-  
ing service.There may be fees for  
these services, and they may not be  
available in all areas.  
If you move out of range with-  
out pressing  
OFF CLEAR, your  
telephone will be left off the hook.  
To hang up properly, walk back  
towards the telephone base, peri-  
Caller ID features will work only  
if both you and the caller are in  
areas offering caller ID service, and  
if both telephone companies use  
compatible equipment.  
odically pressing  
OFF CLEAR until  
the call is disconnected.  
See Caller ID log, beginning on  
page 27, for more details about  
how these features work.  
7
Getting started  
Telephone base installation  
Install the telephone base as shown below. Choose a location in a central loca-  
tion within the home and:  
• away from any other cordless (wireless) device such as cordless telephones,  
802.11 wireless router (such as WiFi).  
• away from other electronic equipment, microwave oven, television, computer,  
etc. Avoid excessive heat, cold, dust or moisture.  
• if you need to install your phone within the same room as other cordless  
phones or wireless products, you may need to select a different channel for  
your router and or other cordless phones.  
Plug telephone line cord  
into telephone jack.  
Plug the power adapter  
into an electrical outlet  
not controlled by a wall  
switch.  
NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)  
222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.  
8
Getting started  
Battery installation & charging  
After battery installation, place each handset in the telephone base or a charger  
and allow it to charge for sixteen hours before use. You can keep the battery  
packs charged by returning the handsets to the telephone base or chargers after  
each use. When the battery is fully depleted, a recharge takes about sixteen hours.  
The average talk time on a fully charged battery is about eight hours depending on  
environmental conditions, and the standby time is approximately four days.  
Press in and downward on  
the tab to open the battery  
compartment cover.  
Plug the battery  
pack connector  
into handset.  
Place the battery  
pack and wires in  
the compartment.  
Slide battery compart-  
ment cover up until it  
clicks closed.  
Place handset in base or  
charger to charge for sixteen  
hours before first use.  
Plug power adapter into the jack  
on the underside of charger as  
shown, then plug into an electri-  
cal outlet.  
LOW BATTERY  
Low battery indicator  
Return handset to base  
or charger to recharge  
when this symbol flash-  
es. (Handset will beep  
when battery is low.)  
Caution: Use only the supplied rechargeable battery or replacement battery pack (part number 80-  
5848-00-00).  
NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)  
222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.  
9
Getting started  
Wall mounting  
The base can be installed on any standard wallphone outlet as shown below.  
Choose a location away from any electronic equipment, such as personal com-  
puters, computer routers, television sets or microwave ovens. Avoid excessive  
heat, cold, dust or moisture.  
1) Connect telephone line cord and AC  
power cord to telephone jacks and wall  
jacks, as shown on page 8.  
b
b
2) Install wall mount bracket onto set.  
First put the two front wall mount  
bracket tabs into the front notches  
on bottom of telephone base, then  
squeeze the rear tabs of the wall  
mount bracket as you insert them into  
the rear notches on the bottom of  
the telephone base.  
NOTE: To disassemble the wall  
mount bracket, squeeze the rear notch-  
es while lifting up the wall mount  
bracket back and away from the tele-  
phone base.  
a
a
3) Plug power adapter into electrical  
outlet.  
4) Plug telephone line cord into an  
telephone cord wall jack.  
5) Position the wall mount bracket  
over the wall outlet mounting pegs,  
and press and slide the wall mount  
bracket down firmly so it is held  
securely on the outlet mounting  
pegs.  
10  
Getting started  
Belt clip & optional headset  
Install belt clip as shown below if desired.  
Snap belt clip into notches on  
the sides of handset.  
To release belt clip from handset,  
press on both flaps of the clip (as  
shown). Pull and unlock one flap from  
the notch first before detaching the  
whole belt clip from handset.  
For hands-free telephone conversations, you can use any industry standard  
2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm  
headset.  
Plug 2.5 mm headset  
into the jack on the side  
of handset (beneath  
small rubber cap).  
11  
Telephone Operation  
Elapsed time  
Basic handset operation  
PHONE  
00:00:12  
Making and answering calls  
To answer an incoming call, press PHONE FLASH or  
SPEAKER, or any dial pad key (0-9, * or #). To  
make a call, press PHONE FLASH or  
SPEAKER,  
then dial a number. Press  
OFF CLEAR to hang up.  
To preview numbers before dialing, enter numbers  
first, then press PHONE FLASH or  
SPEAKER to  
dial. Press MUTE DELETE or OFF CLEAR at any time  
to make corrections as you are entering numbers.  
The screen displays the elapsed time as you talk (in  
hours, minutes and seconds).  
SPEAKER  
00:00:12  
Hands-free speakerphone calls  
To answer a call, press SPEAKER. To make a call,  
press SPEAKER, then dial a number. During a  
call, you can press SPEAKER to toggle between  
hands-free speakerphone and normal handset use.  
Press  
OFF CLEAR to hang up.  
Last number redial  
REDIAL  
Press REDIAL PAUSE to display the most recently  
called numbers (up to 32 digits). Use the V^  
buttons or REDIAL PAUSE repeatedly to view up to  
five recently called numbers. The handset will beep  
twice at the beginning or end of the list.  
555-1234  
To dial any redial number displayed, press PHONE  
FLASH or  
SPEAKER. Or, after pressing PHONE  
FLASH or  
SPEAKER, press REDIAL PAUSE to call the  
most recently called number (up to 32 digits).  
Press MUTE DELETE to delete the number from the  
redial memory.  
12  
Telephone Operation  
Basic base operation  
Making and answering calls  
To answer an incoming call, press SPEAKER, or  
any dial pad key (0-9, * or #). To make a call, press  
SPEAKER, then dial a number. Press  
SPEAKER  
again to hang up.  
Speakerphone  
Last number redial  
When the base is idle, press REDIAL /PAUSE will  
activate the speakerphone and dial out the most  
recently called number (up to 32 digits).  
-OR-  
When the speakerphone is already on during an  
external call, pressing REDIAL /PAUSE to immediately  
dial out the most recently called number (up to 32  
digits).  
NOTES:  
1. After pressing speaker on the base, if you press and hold REDIAL  
/PAUSE  
while dialing, it will insert a three-second dialing pause.  
2. If you dial a number after pressing FLASH, that dialed number will  
not be saved for redial, so when you press SPEAKER and then  
REDIAL /PAUSE, you can only dial out the second latest called number.  
Handset locator  
If you misplace the handset(s), press HANDSET  
LOCATOR /INTERCOM then * at the base. This starts  
the paging tone at the handset(s) for 60 seconds to  
help you locate it. To stop the paging tone, press  
Tone  
PHONE FLASH,  
SPEAKER, or any dial pad key (0-  
9, * or #) at the handset(s), or press HANDSET  
LOCATOR /INTERCOM at the base.  
NOTES:  
1. The handset ringer volume also determines the level of the paging  
tone. If the handset ringer volume level is set to off (0), that handset  
will be silenced for all calls and paging (see page 19).  
2. During a page, if you press OFF CLEAR on a handset, the ringer of  
that handset will be silenced, but the page will not be cancelled.  
13  
Telephone Operation  
Options while on calls -  
Handset and Base  
Volume control  
Press ^ or V on the VOLUME button on the side  
of the handset or press ^ or V on the VOLUME  
button on the base to adjust the listening volume  
levels (1-5, of which 5 is the highest).  
Volume  
When you change the volume level, the new set-  
ting will automatically be saved.  
Flash  
Call waiting  
If you subscribe to a call waiting service with your  
local telephone service provider, you will hear  
a beep if someone calls while you are already on  
a call. Press PHONE FLASH to put your current  
call on hold and take the new call. You can press  
PHONE FLASH at any time to switch back and forth  
between calls.  
Flash  
Volume  
Three-way conference calls  
While a call is in progress, a person at another  
handset can press PHONE FLASH or  
SPEAKER  
to join the call. A person at the base can press  
SPEAKER to join the call.  
A person at either handset can press  
OFF CLEAR,  
or place the handset in the base to drop out of the  
conference call. A person at the base can press  
SPEAKER to drop out of the conference call. A  
conference call will not be terminated until all the  
handsets and the base hang up.  
Only two handsets (or one handset and the base)  
can connect to an outside call at any one time.  
14  
Telephone Operation  
Options while on calls -  
Handset and Base  
Mute  
Press MUTE DELETE to silence the microphone. You  
will be able to hear the person at the other end,  
but they will not be able to hear you until you  
press MUTE DELETE again and resume speaking.  
Temporary ringer silencing  
Tone  
Mute  
Press OFF CLEAR or MUTE DELETE while the phone  
is ringing to silence the ringer temporarily.  
The next phone call will ring normally.  
NOTE: If you have more than one handset in use, all handsets  
ring with an incoming call. Press OFF or MUTE on one handset will only  
silence the ringer of that particular handset but the other handset(s) will  
continue to ring.  
Mute  
Temporary tone dialing  
If you have pulse dialing (rotary) service, you can  
switch to touch tone dialing during a call by press-  
ing *. This can be useful if you need to send tone  
signals to access answering systems or long dis-  
tance services.  
After you hang up or press FLASH to access ser-  
vices with your local telephone service provider,  
the phone automatically returns to pulse dialing  
(rotary) service.  
15  
Telephone Operation  
Intercom calls  
Intercom calls  
If you have more than one handset, use the inter-  
com feature to have conversations among the  
handsets and base.  
• Press the INTERCOM button on a handset or  
HANDSET LOCATOR/ INTERCOM on the base to initi-  
ate an intercom call.  
• After entering the number of the handset (1-4  
or 0 for the base) you wish to intercom with,  
your handset (or base) will call the other hand-  
set (or base).  
Press INTERCOM.  
To answer the intercom call:  
• At a handset, press INTERCOM, PHONE  
FLASH,  
SPEAKER or any dial pad key (0-9, * or  
#).  
• At the base, press HANDSET LOCATOR/ INTERCOM,  
SPEAKER or any dial pad key (0-9, * or #).  
Select a station to page.  
INTERCOM TO:  
To end the intercom call:  
• At a handset, press  
OFF CLEAR or  
INTERCOM,  
or place the handset in a charger or base.  
• At the base, press HANDSET LOCATOR/ INTERCOM.  
Handling incoming calls  
The phone will beep if you receive an outside call  
during an intercom conversation.You can either:  
NOTE: The intercom fea-  
ture cannot be used while a hand-  
set is in the directory or call log.  
Pressing INTERCOM while on  
an outside call will initiate call  
transfer (see page 18). Pressing  
and holding INTERCOM while  
on an outside call will initiate call  
forward (see page 17).  
• Press PHONE FLASH or  
SPEAKER to end the  
intercom call and answer the incoming call.  
-OR-  
• Press INTERCOM or  
OFF CLEAR on the hand-  
set or HANDSET LOCATOR/ INTERCOM on the base  
to disconnect the intercom connection without  
answering the incoming call. The incoming call  
will continue to ring.  
16  
Telephone Operation  
Call forward  
An external call can be forwarded between the fol-  
lowing parties:  
• From one handset to another handset (pur-  
chased separately).  
• From a handset to the base.  
• From the base to a handset.  
Call forward  
During a conversation, you can forward the call to  
another handset or to the base.  
• Press and hold INTERCOM on the handset or  
HANDSET LOCATOR/ INTERCOM on the base.  
FORWARD TO:  
• Enter the handset number (1-4 or 0 for the  
base) to which you want to forward the call.  
• The destination set will ring.  
• Press PHONE FLASH, SPEAKER or any dial pad  
key (0-9, * or #) on the destination handset to  
answer the call. On the base, press  
SPEAKER  
or any dial pad key (0-9, * or #) to answer the  
call.  
NOTE: If the forwarded call is not answered within 30 seconds,  
the external call will be returned to the base or handset that originated  
the forward, and its display will show CALL BACK. If the returned call is  
not answered within an additional 30 seconds, the external call will end  
automatically.  
17  
Telephone Operation  
Call transfer  
An external call can be transferred between the  
following parties:  
• From one handset to another handset (pur-  
chased separately).  
• From a handset to the base.  
• From the base to a handset.  
Call transfer  
During a conversation, you can transfer the call to  
another handset or to the base.  
• Press INTERCOM on the handset or HANDSET  
LOCATOR/ INTERCOM on the base (the external  
call is put on hold).  
TRANSFER TO:  
• Enter the handset number (1-4 or 0 for the  
base) to which you want to transfer the call.  
• The destination set will ring, showing an inter-  
com call.  
• Press INTERCOM, PHONE FLASH,  
SPEAKER  
or any dial pad key (0-9, * or #) on the des-  
tination handset to answer the intercom call.  
On the base, press HANDSET LOCATOR/ INTERCOM,  
SPEAKER or any dial pad key (0-9, * or #) to  
answer the intercom call.  
• When the recipient answers the intercom call,  
you can talk privately without the outside caller  
hearing the conversation.  
• On a handset, press OFF CLEAR to transfer the  
call. On the base, press SPEAKER to complete  
the transfer to a handset.  
NOTES:  
1. If the intercom call is not answered within approximately 100 sec-  
onds, the external call will be released from hold at the originating  
set.  
2. When the recipient answers the intercom call, the originating party  
can toggle between the intercom and external calls by pressing  
INTERCOM on the handset or HANDSET LOCATOR/ INTERCOM on the  
base.  
18  
Telephone Operation  
Highlighted  
menu item  
Handset settings  
>DIRECTORY  
CALL LOG  
Using the feature menu, you can change settings to  
customize how the telephone works.  
Press SELECT MENU, then use the V^ buttons  
to scroll to the feature you want to change. As  
you scroll through the menu, the top menu item is  
always highlighted with a > symbol. Press SELECT  
MENU to select the highlighted item.  
Press OFF CLEAR at any time to cancel an opera-  
tion, return to the previous menu, or exit the  
menu display.  
RINGER VOLUME  
Ringer volume  
Using this menu, you can set a ring volume level  
(1-6), or turn the ringer off (0). Use the V^ but-  
tons to hear a sample of each volume level, then  
press SELECT MENU to select the one you prefer.  
-OR-  
When the handset is in idle mode, press VOLUME  
^V buttons on the right side of the handset to  
change ringer volume directly.  
Ringer tone  
This feature allows you to choose one of 10 ring-  
ing tones. Use the V^ buttons to hear a sample  
of each ringer tone, then press SELECT MENU to  
select the one you prefer.  
RINGER TONE  
1
Key tone  
The handset is factory programmed to beep at  
each key press. Use the V^ buttons to select ON  
or OFF, then press SELECT MENU to save your pref-  
erence.  
KEY TONE  
ON  
NOTES:  
1. The ringer volume level also determines the levels of ringing for  
intercom calls (see page 16) and the paging tone when initiating the  
handset locator feature (see page 13). If the handset ringer volume  
level is set to off (0), that handset is silenced for all calls and paging.  
2. If you select OFF, you will not hear the beep tone when you press  
keys.  
19  
Telephone Operation  
Handset settings  
Language  
LANGUAGE  
ENGLISH  
At this menu, you can select the language used in  
all menus and screen displays. Use the V^ but-  
tons to select ENGLISH, SPANISH or FRENCH,  
then press SELECT MENU to save your preference.  
The default language is English, only change this  
option if you wish to see the language used in  
menus and screen displays in Spanish or French.  
>DIRECTORY  
CALL LOG  
Clear voice mail indication  
If you subscribe to voice mail services provided  
by your local telephone company, you will receive  
a text message NEW VOICE MAIL on the hand-  
set when you have new voice mails. To manually  
remove the voice mail message on the display:  
>CLR VOICE MAIL  
DIAL TYPE  
TURN IDICATOR  
OFF?  
• Press SELECT MENU.  
• Press the V or ^ button to highlight CLR  
>CLR VOICE MAIL  
DIAL TYPE  
VOICE MAIL.  
• Press SELECT MENU.  
• Press SELECT MENU again to remove the dis-  
played message, or press OFF CLEAR to exit.  
NOTE: This only turns off the displayed message, it does not  
delete your voice mail message(s). Use this feature when the phone  
indicates there is voice mail when you have none. If there actually is a  
new voice mail message, your local telephone company will continue to  
send the message which turns the display message back on.  
DIAL TYPE  
TONE  
Dial type  
Using this menu, you can choose TONE or PULSE  
dialing. The factory default setting is TONE.  
Change this to PULSE only if you do not have  
touch tone dialing service.  
Use the V^ buttons to select TONE or PULSE,  
then press SELECT MENU to save your preference.  
20  
Telephone Operation  
Base settings  
Ringer volume  
You can set a base ring volume level (1-6), or turn  
the ringer off (0).When the base is idle, use the ^  
or V on the VOLUME button to hear an example  
of each volume level and save the one you prefer.  
NOTE: The ringer volume level also determines the level of ring-  
ing for intercom calls (see page 16). If the base ringer volume level is  
set to off (0), the base will be silenced for all calls.  
21  
Directory  
Shared directory  
Pat Williams  
555-1234  
The directory is stored in the base, and is shared  
by all handsets. Changes made at any one handset  
will be reflected in all.  
Memory capacity  
The directory can store up to 50 entries. Each  
entry can contain a number up to 32 digits, and a  
name up to 16 letters long. A convenient search  
feature can help you find and dial numbers quickly  
(see page 25).  
Timeouts and error messages  
If you pause for too long while making an entry,  
the procedure will time out and you will have to  
begin again.  
If all memory locations are in use, the screen will  
display LIST FULL. You will not be able to store a  
new number until you delete an existing one.  
22  
Directory  
HANDSET 1  
New directory entries  
To create a new directory entry  
Press SELECT MENU, then press SELECT MENU to  
choose DIRECTORY. Press V to highlight STORE.  
Press SELECT MENU, then enter the telephone  
number when prompted.  
>DIRECTORY  
CALL LOG  
Use the dial pad to enter up to 32 digits, or copy  
a number from redial by pressing REDIAL PAUSE and  
using V^ to locate the number to copy, and then  
pressing SELECT MENU to copy the number. Press  
SELECT MENU to save the number in the display. The  
display will show ALREADY SAVED if the number is  
already in your directory.  
>STORE  
REVIEW  
• Press MUTE DELETE to erase numbers if you make a  
mistake.  
• Press and hold REDIAL PAUSE to enter a three-sec-  
ond dialing pause.  
ENTER NUMBER  
555-1234_  
To enter a name  
Use the dial pad and the table below to enter a  
name (up to 16 characters). Each press of a particu-  
lar key will cause characters to be displayed in the  
following order:  
ENTER NAME  
Pat Williams_  
Characters by number of key presses  
Dial  
key  
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
!
&
"
'
#
(
A
F
G
J
B
G
C
H
I
'
*
(
+
.
1
5
8
)
3
:
H
K
,
/
2
6
9
L
Pat Williams  
555-1234  
-
0
4
M
T
N
P
U
W
O
Q
V
X
R
S
Z
7
Y
 
#
SPACE  
23  
Directory  
New directory entries  
The cursor moves to the right when you press  
another dial pad button or the ^ button. Press V  
to move the cursor to the left. Press MUTE DELETE  
to erase letters if you make a mistake.  
Storing the entry  
Press SELECT MENU to store your new directory  
entry. To change it later, see page 26.  
24  
Directory  
HANDSET 1  
Directory search  
To browse through the directory  
Press ^DIR to display the first listing in the direc-  
tory. You can then use the V or ^ to browse  
through the directory, or search to find a specific  
entry. Entries will be displayed alphabetically by the  
first letter in the name. Press OFF CLEAR at any  
time to exit the directory.  
Andrew  
555-6789  
To search by name  
When any name entry is displayed in the directory,  
you can press a dial pad key (2-9) to start a quick  
name search.The directory will display the first  
name beginning with the first letter associated with  
a certain key (if there is such a name entry).  
Barbara  
555-9876  
If you have more than one name entry that begins  
with the same first letter, only by scrolling through  
the entire first-letter entries then you can access  
the name entries which start with the second letter  
of the same key.  
Or  
5
Jennifer  
555-4321  
For example, if you have name entries “Jennifer”,  
“Jessie”, “Kelvin” and “Linda” in your directory,  
pressing the dial pad key 5 (JKL) once will show  
“Jennifer”, twice “Jessie”, three times “Kelvin” and  
four times “Linda”.  
7
Pat  
555-1234  
Viewing long numbers  
The screen can display only 16 digits at a time.To  
view numbers longer than this, press * or # to  
display the remaining digits.  
NOTES:  
1. You can also display the first listing in the directory by first pressing SELECT MENU, then SELECT MENU to choose  
DIRECTORY, and then SELECT again to choose REVIEW.  
MENU  
2. Of the dial pad or quick search keys (2-9), each key is associated with three letters, please refer to page 23 for  
details.  
3. If there is no name entry matching the first letter of the key, the directory will display a name entry that matches  
the second letter of the key.  
4. Regarding the example, if you press 4 (GHI), as there is no name entry which matches those letters, the direc-  
tory will show “Jennifer” because it is the name entry which matches the next available letter (J) in the directory.  
25  
Directory  
HANDSET 1  
To dial, delete or change entries  
To dial a displayed number  
When any directory entry is displayed, press  
PHONE FLASH (or  
SPEAKER) to dial the displayed  
number.  
Andrew  
555-6789  
To delete an entry  
When any directory entry is displayed, press MUTE  
DELETE to delete the displayed entry from the  
directory. Once deleted, an entry cannot be recov-  
ered.  
EDIT NUMBER  
555-6789_  
To change an entry  
When any directory entry is displayed, press  
SELECT MENU to modify the entry:  
You are prompted to EDIT NUMBER. Press  
MUTE DELETE to erase digits.Then you can enter  
the correct telephone number. You can use the  
V button to move the cursor to the left and  
the ^ button to move the cursor to the right.  
Press and hold REDIAL PAUSE to add a three-sec-  
ond pause if necessary.  
EDIT NAME  
Andy_  
You can also press REDIAL PAUSE, then V^ to  
scroll to the previously dialed number from the  
redial list you want to store in the directory,  
then press SELECT MENU.  
Andy  
555-6789  
• Press SELECT MENU.  
You are now prompted to EDIT NAME. Press  
MUTE DELETE to erase characters, then use the  
dialing keys to enter the correct name (see page  
23).You can also use the V button to move the  
cursor to the left and the ^ button to move  
the cursor to the right.  
• Press SELECT MENU.  
26  
Caller ID log  
Shared caller ID log  
The caller ID log is stored in the base, and is  
shared by all handsets. Changes made at any one  
handset will be reflected in all.  
CHARLIE JOHNSON  
1-888-883-2445  
11/23 10:01AM  
How caller ID works  
If you subscribe to caller ID service provided by  
your local telephone company, information about  
each caller will be displayed between the first and  
second ring.  
Caller’s name  
Caller’s number  
CHARLIE JOHNSON  
1-888-883-2445  
NEW  
Appears when  
the call is  
11/23 10:01AM  
missed and un-  
reviewed.  
Time of call  
Date of call  
Information about the last 50 incoming calls is  
stored in the call log. You can review the call log  
to find out who has called, easily return the call, or  
copy the caller’s name and number into your direc-  
tory.  
When the call log is full, the earliest entry is  
deleted to make room for the new incoming call  
information.  
If you answer a call before the information appears  
on the screen, it will not be saved in the call log.  
NOTES:  
1. Caller ID features will work only if both you and the caller are in  
areas offering caller ID service, and if both telephone companies use  
compatible equipment.  
2. When in idle mode, the cordless handset screen will show XX  
MISSED CALLS. The call log review displays the caller ID in reverse  
chronological order, with the latest one first. Each time a call log  
entry marked NEW is displayed, the number of new calls decreases  
by one. Any entries which have not been reviewed will be counted as  
MISSED CALLS when the phone is idle.  
27  
Caller ID log  
About names  
Names of callers will be displayed only if the infor-  
mation is provided by your local telephone com-  
pany.  
If the telephone number of the person calling  
matches the exact number in your directory, the  
name that appears on screen will match the name  
as you entered it into your directory.  
(Example: If Christine Smith calls, her name will  
appear as Chris if this is how you entered it into  
your directory.)  
28  
Caller ID log  
HANDSET 1  
6 MISSED CALLS  
To review the call log  
To review the call log  
Press VCID to review the call log. The most recent  
call is displayed first. Use the arrow buttons to  
scroll through the list as shown on the left.  
Pat Williams  
555-1234  
NEW 11/23 10:31AM  
To return a call  
Press PHONE FLASH (or  
SPEAKER) to call the  
number as displayed.  
Caller ID numbers may appear with an area code  
that may not be required for local calls, or without  
a 1 that may be needed for long distance calls. If  
the number displayed is not in the correct format,  
you can change how it is dialed.  
Chris Thompson  
908-555-0100  
11/23 10:21AM  
NEW  
To change the number before calling, press #  
repeatedly to see different dialing options (you can  
choose to dial with or without an area code, and  
with or without the 1), then press PHONE FLASH  
Jeffrey Adams  
555-9876  
11/23 10:11AM  
NEW  
(or  
SPEAKER) to place the call.  
Example:  
VCID ......................Number displayed as 908-555-0100  
#(three times) ......Number changes to 555-0100 (drops 1 + area  
code)  
PHONE FLASH/  
SPEAKER.........Dials 555-0100  
NOTE: If both the name  
and number are not provided,  
UNABLE TO SAVE will be dis-  
played.  
Other options  
• Press MUTE DELETE to delete this entry from the  
call log.  
• Press and hold MUTE DELETE to delete all entries  
from the call log. When asked to confirm, press  
SELECT MENU to clear the call log of all entries,  
or press  
OFF CLEAR to exit and leave all call  
log entries intact.  
29  
Caller ID log  
To review the call log  
• Press SELECT MENU to copy this entry into your  
directory. If the name or number is not pro-  
vided, you will be prompted to enter them (see  
page 23).  
• Press and hold OFF CLEAR for four seconds,  
the number of missed calls shown on the mes-  
sage counter will be reset to 0.  
30  
Answering  
system operation  
Message capacity  
The answering system can record up to 99 mes-  
sages, depending on the length of each message.  
Individual messages can be up to four minutes long,  
and total maximum recording time is 15 minutes.  
Messages will remain available for replay until you  
delete them.  
Message counter  
Number of messages (or,  
during playback, message  
number currently playing).  
Press repeatedly to hear  
Press to select or change a Press to record a memo (see page  
setup options (see page 35). setup option (see page 35). 37) or, after pressing SETUP, to  
record an outgoing announcement  
(see page 33).  
Press to review or set  
clock (see page 32).  
Press to exit setup or clock  
options. Press to stop  
recording a memo or outgo-  
ing announcement. Press to  
start or stop message play-  
back (see page 36).  
Press to delete message  
currently playing; hold to  
delete all old messages  
(see page 36).  
Press to repeat message;  
hold to slow playback,  
press twice to play previ-  
ous message (see page  
36).  
Press to skip message;  
hold to speed up playback  
(see page 36).  
Press to turn answer-  
ing system on or off.  
31  
Answering system operation  
Turning the answering sys-  
tem on and off  
Day and time announcements  
To set day and time  
Before playing each message, the answering sys-  
tem announces the day and time the message was  
received.  
Press TIME /SET  
1.  
Before using the answering system, you should fol-  
low the steps on the left to set the day and time,  
so messages are dated correctly.  
The system will announce the  
current clock setting, then  
announce “To begin setting the  
clock, press TIME/SET, then press  
CHANGE to change the setting or  
press TIME/SET to continue.”  
The system uses voice prompts to guide you. Each  
time you press CHANGE, the day, hour, minute or  
year advances by one. When you hear the correct  
setting, press TIME/ SET to move to the next setting.  
Press TIME /SET  
2.  
Press CHANGE  
3.  
To check day and time  
until the system announces  
the correct day, then press  
TIME/ SET.  
You can press TIME /SET at any time to hear the  
current day and time without changing it.  
Press CHANGE  
4.  
until the system announces  
the correct hour, then press  
TIME/ SET.  
NOTES:  
1. Press and hold CHANGE to advance the minute or year by increments of  
10 (the year can be set from 2000 to 2039).  
2. Caller ID provides the time and date. Set the year so that the day of the  
week can be calculated from the caller ID information. After you set the  
time once, it will thereafter be set automatically with incoming caller ID  
information. The time will be set automatically only if you subscribe to  
caller ID service provided by your local telephone company (see page 7).  
Press CHANGE  
5.  
until the system announces  
the correct minutes, then  
press TIME/ SET.  
Press CHANGE  
6.  
until the system announces  
the correct year, then press  
TIME/ SET. The system  
announces the current  
clock setting.  
32  
Answering system operation  
Outgoing announcements  
Outgoing announcements are the messages call-  
ers hear when calls are answered by the answering  
system.  
The phone is pre-programmed with announce-  
ments for normal (answer and record) mode and  
for announcement only mode (see page 34). If the  
phone is set up to record messages, the phone  
answers calls with “Hello. Please leave a message  
after the tone.” You can use this announcement, or  
replace it with a recording of your own voice.  
Elapsed  
recording time  
(in seconds).  
Press to stop  
recording.  
SETUP  
1.  
2.  
“Announcement. Press  
PLAY or ...”  
(Play /Stop)  
To record your outgoing announcement  
(Plays announce-  
ment previously  
recorded).  
Press SETUP until you hear "Announcement. Press  
PLAY or press RECORD. To continue setup, press  
SETUP." Then press REC /MEMO and begin speaking  
after you hear "Record after the tone. Press STOP  
when you are done." Speak facing the telephone  
base from about nine inches away. Press PLAY/ STOP  
when you are done.  
Or  
REC /MEMO  
2.  
“Record after the tone. . .”  
Elapsed time (in seconds) will be shown in  
the message window as you record. You can  
record an announcement up to 90 seconds long.  
Announcements less than three seconds long will  
not be recorded.  
3. Speak into microphone.  
To delete your outgoing announcement  
Press SETUP until you hear Announcement. Press  
PLAY or press RECORD. To continue setup, press  
SETUP.Then press PLAY /STOP to begin play-  
back. Press DELETE during playback to delete your  
announcement.  
Microphone  
4.  
(Play /Stop)  
(Announcement is  
played back).  
When your announcement is deleted, calls will be  
answered with the pre-programmed announcement  
described above.  
33  
Answering system operation  
Announcement only mode  
In announcement only mode, callers hear an  
announcement but cannot leave messages.  
!
A is displayed when announce-  
ment only is activated.  
To turn announcement only on or off  
Press SETUP repeatedly until you hear  
Announcement only, record no messages.To change  
the setting press CHANGE.Then press CHANGE  
until you hear the option you want (on or off).  
Press PLAY/ STOP to store your selection and exit,  
or press SETUP again to modify other features  
(see page 35).  
SETUP  
1.  
“Announcement  
only, record no mes-  
sages. To change  
the setting press  
CHANGE.”  
CHANGE  
2.  
“Off”  
To record your outgoing announcement  
When announcement only is turned on, calls are  
answered with a pre-recorded announcement that  
says We’re sorry, messages to this number cannot  
be accepted.You can use this announcement, or  
replace it with a recording of your own voice.  
CHANGE  
3.  
“On”  
4.  
(Play/ Stop)  
After turning on the announcement only fea-  
ture, follow the steps on page 33 to record your  
announcement. Callers will hear this announce-  
ment only when the announcement only feature is  
turned on. Otherwise they will hear the standard  
announcement asking them to leave a message.  
Beep  
(Option selected).  
34  
Answering system operation  
Changing feature options  
You can change how the answering system operates.  
Press SETUP repeatedly to hear each feature. Press  
CHANGE when you hear the feature you want to  
modify.  
SETUP  
1.  
2.  
Press until desired feature  
is heard (see list at right).  
Feature options  
(Default settings underlined)  
Feature description:  
System announces:  
CHANGE  
“Announcement. Press  
PLAY or press RECORD.  
To continue setup, press  
SETUP.”  
Options: [record announce-  
ment]  
Press REC /MEMO to record your  
outgoing announcement (see page  
33). Press PLAY/ STOP to stop  
recording.  
Press until desired selec-  
tion is heard.  
SETUP  
3.  
“Remote access code. To  
change the setting press  
CHANGE.”  
Options: [enter 2-digit code]  
19  
Enter a two-digit number (10-99) for  
remote access from another phone  
(see page 39).  
Press to set selection and  
move to next menu option.  
Or  
“Message alert. To change  
the setting press CHANGE.”  
Options: On / Off  
When the answering system is turned  
on (the ANSWER ON/OFF light is lit)  
and the message alert function is acti-  
vated, any new incoming message will  
increase the flashing number in the  
message window by one, and a beep  
tone will sound every ten seconds as  
a reminder that there are unreviewed  
messages on the answering system.  
(Play/ Stop)  
Press to set selection and  
exit setup.  
NOTES:  
1. To temporarily disable the  
message alert tone, press any  
answering machine key (TIME/  
SET, SETUP, CHANGE, REC/  
MEMO, PLAY/STOP, DELETE,  
“Announcement only,  
record no messages. To  
change the setting press  
CHANGE.”  
When on, callers hear an announce-  
ment but cannot leave messages (see  
page 34).  
REPEAT and SKIP) on the base.  
This turns off the audio message  
alert tone but the number in the  
message window will continue  
to flash as a reminder that there  
are unreviewed messages on the  
answering system. The message  
alert tone will be re-activated  
with the next incoming message.  
Options: On / Off  
“Call screening. To change  
the setting press CHANGE.”  
Options: On / Off  
When on, you can hear callers leave  
messages, or answer the call.  
“Number of rings. To  
change the setting press  
CHANGE.”  
Choose number of rings before the  
system answers a call. When toll saver  
is active, the system answers after  
two rings if you have new messages,  
and after four rings if you have no new  
messages.  
2. To switch off the message  
alert tone for all incoming mes-  
sages, read the section on disa-  
bling the message alert function  
in the list on the right.  
Options: 2 / 4 / 6 /Toll saver  
3. Press and hold CHANGE to  
advance the remote access code  
number by 10.  
35  
Answering system operation  
Number of messages (or, dur-  
ing playback, message number  
currently playing).  
Message playback  
Press PLAY /STOP to hear messages.The system  
announces the number of messages, then begins  
playback.  
If you have new messages, you will hear only the  
new messages (earliest first). If there are no new  
messages, the system will play back all messages  
(earliest first).  
Press PLAY/STOP to begin  
or end message playback.  
Announcements  
1.  
(Play /Stop)  
• When playback begins, you will hear the total  
number of messages.  
“You have [xx] new  
messages and [xx]  
old messages.”  
Message playback begins. See  
options at right.  
• Before each message, you will hear the day and  
time it was received.  
• After the last message, you will hear "End of  
messages." If the system has less than five min-  
utes of recording time left, it will announce the  
remaining time.  
2.  
(Play/ Stop)  
Message playback ends.  
Options during playback  
• Press the VOLUME button to adjust speaker  
volume.  
NOTES:  
1. If F is flashing in the mes-  
sage window, memory is full.  
You will have to delete some  
messages before new ones  
can be recorded.  
• Press SKIP to skip to next message (or hold  
down to speed up message playback).  
• Press REPEAT to repeat message currently  
playing. Press twice to hear previous message  
(or hold down to slow message playback).  
2. New (unheard) messages  
cannot be deleted.  
• Press DELETE to delete message being played  
back.  
• Press PLAY/ STOP to stop playback.  
To delete all old messages  
To delete all old messages, press and hold DELETE  
while the phone is idle (not during a call, or during  
message playback). New or unheard messages can-  
not be deleted.  
36  
Answering system operation  
Recording and playing memos  
Memos are messages you record yourself. They are  
saved, played back and deleted exactly like incoming  
messages. You can record a memo as a reminder  
to yourself, or leave a message for someone else if  
others in your household use the answering system.  
Elapsed  
recording time  
(in seconds).  
Press to stop  
recording.  
To record a memo  
REC /MEMO  
1.  
2.  
Press REC /MEMO. Elapsed time (in seconds) is shown  
in the message window as you record. You can  
record a memo up to four minutes long. Memos  
less than one second long will not be recorded.  
“Record after the  
tone. Press STOP  
when you are done.”  
Speak into microphone.  
Press PLAY/ STOP to stop recording.  
To play back a memo  
Press PLAY /STOP to hear messages and memos (see  
page 36 for other options).  
Microphone  
(Play /Stop)  
3.  
"Recorded" then beep  
(Memo has been record-  
ed).  
37  
Answering system operation  
Message counter displays  
The message counter usually displays the total  
number of memos and incoming messages. See the  
list below for explanations of other displays in this  
counter.  
Message counter  
Message counter displays  
0
No messages.  
1-98  
Number of messages/memos, or message  
number currently playing (flashes if you have  
new messages).  
10-99  
Current remote access code while setting (see  
page 35).  
1-8  
Current volume level while adjusting.  
1-99 (counting)  
Elapsed time while recording a memo (see  
page 37) or announcement up to 90 seconds  
(page 33).  
99 (flashing)  
Memo recording exceeded 99 seconds.  
F
(flashing)  
Memory is full. Messages must be deleted  
before new messages can be received.  
CL (flashing)  
Clock needs to be set (see page 32).  
A
Announcement only mode is on (see page 34).  
--  
System is answering a call, or being accessed  
remotely.  
-- (flashing)  
System is being programmed or initialized.  
On (or) OF  
Displayed for one second when any feature  
option setting is turned on or off.  
02, 04, 06, tS Current number of rings while setting (see  
page 35).  
38  
Answering system operation  
Remote access  
A two-digit security code is required to access  
your answering system from any touch tone phone.  
This code is 19 by default; see page 35 to change it.  
Dial your telephone number  
from any touch tone phone.  
1.  
2.  
When system answers, enter a  
two-digit remote access code  
(19 unless you have changed  
it).  
Press to hear all messages.  
Play all messages  
1
Press to hear new messages.  
Play new messages  
2
Enter remote commands  
(see list at right).  
3.  
4.  
Press during playback to delete cur-  
rent message. Press 3 twice to delete  
all old messages while in remote  
access idle mode (message not being  
played).  
Delete the message  
3
33  
Hang up to end call and save  
all undeleted messages.  
Repeat or go back  
4
Press during the caller’s message  
to repeat the message. Press during  
the beginning of the day and time  
announcement to go back to the pre-  
vious caller’s message.  
Press to stop any operation (stop  
playback, stop recording).  
Stop  
5
NOTE: If you pause for  
more than 10 seconds during  
remote access, you will hear a  
help menu listing all features &  
commands. If you issue no  
command for another 20 sec-  
onds, the call will end automati-  
cally.  
Press to skip current message and  
advance to next message.  
Skip to next message  
6
Press to review current outgoing  
announcement.  
Review announcement  
#7  
Press * 7, wait for beep, then begin  
speaking. Press 5 to stop record-  
ing and hear playback of the new  
announcement.  
Record announcement  
*7to begin recording  
5to stop recording  
Press 8, wait for beep, then begin  
speaking. Press 5 to stop recording.  
Record memo  
8to begin recording  
5to stop recording  
Press # 9 to review remote access  
code.  
Review remote access  
code  
#9  
Press * 9 to change remote access  
code, then enter the desired remote  
access code from 10-99.  
Change remote access  
code  
*9  
39  
Answering system operation  
Remote access  
Press to hear list of features & com-  
mands.  
Help menu  
*5  
Press to turn off answering system.  
Incoming calls will no longer be  
answered.  
Turn system off  
0
If off, system will answer after 10  
rings. Enter your access code, then  
press 0 to turn it on.  
Turn system on  
0
40  
Appendix  
Screen icons, indicator lights & tones  
Screen icons & alert tones  
Screen icons  
Ringer off.  
Battery charging (animated display).  
HANDSET 1  
Low battery (flashing); place handset in base or charger to  
recharge.  
MUTE 11/23 10:01AM  
NEW  
Microphone is muted.  
Missed and un-reviewed calls.  
MUTE  
NEW  
Handset alert tones  
Two short beeps  
Press VOLUME keys while the volume levels are  
already at limits.  
Four short beeps  
Two beeps  
Low battery warning.  
Out of range during off-hook.  
Confirmation tone  
Programming command completed successfully.  
Base tones  
One beep every  
10 seconds  
Message alert.  
A series of beeps  
Press VOLUME keys while the volume levels are  
already at limits.  
Indicator lights  
ANSWER ON/OFF  
On when answering system is on and  
ready to receive calls.  
IN USE  
On when handset is in use or you  
are registering a handset. Flashes  
when another phone is in use on the  
same line, or the answering system is  
answering an incoming call, or you are  
de-registering a handset from the base.  
CHARGE  
MUTE  
On when handset  
is in the cradle of  
the telephone base  
and charging.  
On when the  
telephone base  
mutes a call.  
SPEAKER  
On when speakerphone is in use.  
41  
Appendix  
Handset display screen messages  
Screen display messages  
The handset is in use.  
PHONE  
ENDED  
You have just ended a call.  
CALL LOG EMPTY  
DIRECTORY EMPTY  
LIST FULL  
You are accessing an empty call log.  
You are accessing an empty directory.  
You are saving to a full directory.  
MUTED  
The call is on mute.  
SPEAKER  
The handset speakerphone is in use.  
LOW BATTERY  
INCOMING CALL  
NEW VOICE MAIL  
The battery needs to be recharged.  
There is a call coming in.  
There are new voice mail messages.  
There are new calls in the CID log.  
XX MISSED CALLS  
CONNECTING ...  
The handset has lost communication with  
the base.  
** PAGING **  
The base is paging handset(s).  
Another handset is calling.  
HANDSET X  
IS CALLING  
The base is calling.  
BASE  
IS CALLING  
LINE IN USE  
NO LINE  
An extension phone is in use.  
There is no telephone line connected.  
ALREADY SAVED  
SAVED  
The telephone number you have entered  
is already stored in the directory.  
The call log entry is successfully saved to  
the directory.  
The battery is not installed or not installed  
properly in the handset.  
WARNING  
CHECK BATTERY!  
-OR-  
The battery needs to be replaced.  
-OR-  
An incorrect battery has been installed by  
mistake. Use only the supplied battery or  
AT&T replacement battery pack (P/N: 80-  
5848-00-00).  
PLACE  
IN CHARGER  
The battery is very low. The handset  
should be placed in the telephone base  
or charger.  
42  
Appendix  
Handset display screen messages  
Screen display messages  
A handset with a low battery has been  
CHARGING  
placed in the telephone base or charger.  
UNABLE TO CALL  
TRY AGAIN  
Failed intercom or conference call (there  
are already two handsets or one handset  
and the base being used).  
MICROPHONE ON  
INTERCOM TO  
The call switches from being on mute to  
normal call.  
The handset is to initiate an intercom call  
to another handset. (You have to press  
the handset number of the destination  
handset.)  
INTERCOM ENDED  
The intercom call has just been ended by  
you or the receiver of the call.  
CALLING  
HANDSET X  
The handset is calling another handset  
(for intercom calls).  
FORWARD TO  
The handset is to forward an external call  
to another handset.  
TRANSFER TO  
The handset is to transfer a put-on-hold  
external call to another handset.  
NO SIGNAL,  
CALL ENDED  
The handset is out of range while on a  
call.  
43  
Appendix  
Adding new handsets  
Your telephone can accommodate up to four cordless handsets.You can add  
new handsets (E597-1, purchased separately) to the E5917, E5938B and E5939B  
at any time, but each handset must be registered with the base before use.  
The handset provided with your E5917 is automatically registered as handset 1.  
Additional handsets will be assigned numbers in the order they are registered  
(handset 2, handset 3, or handset 4).You can register a maximum of four hand-  
sets.  
The E5938B has two handsets automatically registered as handset 1 and 2. You  
can register two additional handsets, which will be assigned as number 3 and 4.  
The E5939B has three handsets automatically registered as handset 1, 2 and 3.  
You can register one additional handset, which will be assigned as number 4.  
Before using a new E597-1 handset, you must regis-  
NOT REGISTERED  
ter it with the base.  
To add a new handset:  
• When first purchased, all optional accessory  
PRESS HNDST LOC  
4 SEC ON BASE  
handsets show NOT REGISTERED on the  
screen.  
• Make sure your handset battery is properly  
HS X REGISTERED  
installed and charged.  
• Put the handset in its cradle which is plugged  
into AC power. After a few seconds, PRESS  
HNDST LOC 4 SEC ON BASE will be shown on  
the screen.  
• Press and hold HANDSET LOCATOR /INTERCOM on  
the main telephone base until the IN USE light  
comes on (about four seconds), then release the  
button.  
Handset 1 Handset 2 Handset 3  
• The handset will show PLEASE WAIT... for a  
while.  
• The handset will show HS X REGISTERED and  
beep once if registration was successful.  
NOTES:  
1. If you are on a call, using the call log or directory, or another phone  
is on the same line, you cannot register a handset.  
Handset 4  
Telephone base  
2. If the registration is not successful, the display will show NOT  
REGISTERED. Reset the handsets by lifting the handsets out of their  
cradle and then place the handsets back in the cradle.  
3. You can register only one hand-  
set to the base at a time.  
44  
Appendix  
Replacing a handset  
If you are replacing a handset on a system that has the maximum number of  
registered handsets (four) or wish to change the assigned handset number of  
your registered handsets, you must first de-register the handsets, then re-regis-  
ter all handsets again.  
To de-register all handsets  
Press and hold HANDSET LOCATOR /INTERCOM on the main telephone base  
until the IN USE light starts to turn on and flash (about 10 seconds), then  
release the HANDSET LOCATOR /INTERCOM button.  
Press and release HANDSET LOCATOR /INTERCOM again.The IN USE light will  
turn off and in a few seconds, all handsets will be de-registered.  
• All handsets will show NOT REGISTERED if de-registration was successful.  
NOT REGISTERED  
NOTES:  
1. If the de-registration process was not successful, you may need to reset the system and try again. To reset:  
pick up the handset and press the PHONE FLASH button, then press the OFF CLEAR button and place  
the handset back into the cradle.  
2. You can only de-register handsets when the handsets and the base are not being used.  
3
To re-register the handset to the telephone base, follow the registration instructions on page 44.  
45  
Appendix  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below. For cus-  
tomer service, visit our website at www.telephones.att.com, or call 1 (800)  
222-3111. In Canada, call 1 (866) 288-4268.  
Make sure the power cord is securely plugged in.  
My phone  
doesn’t work  
at all.  
Make sure that the battery wire is securely plugged into the  
cordless handset.  
Make sure the telephone line cord is securely and firmly  
plugged into the telephone base and the telephone wall jack.  
Charge the battery pack in the cordless handset for at least  
16 hours. For optimum daily performance, return the cordless  
handset to its base when not in use.  
Reset the base. Unplug the unit’s electrical power. Wait for  
approximately 15 seconds, then plug it back in. Allow up to one  
minute for the cordless handset and base to reset.  
You may need to purchase a new battery pack, please refer to  
page 9 of this user’s manual.  
I cannot get a  
dial tone.  
First try all the suggestions above.  
Move the cordless handset closer to the base. You might have  
moved out of range.  
Your telephone line cord might be malfunctioning. Try installing a  
new line cord.  
If the previous suggestions don’t work, disconnect the telephone  
base from the telephone jack and connect to a different phone. If  
there is no dial tone on that phone either, the problem is in your  
wiring or local service. Contact your local telephone company.  
I cannot dial  
out.  
First try all the suggestions above.  
Make sure you have a dial tone before dialing. The cordless  
handset may take a second or two to find the base and produce  
a dial tone. This is normal. Wait an extra second before dialing.  
Make sure your phone is set to the correct dial mode for the  
type of service that you have (pulse or touch tone). Refer to the  
installation section of this user’s manual (page 20) to set the  
dial mode.  
If the other phones in your home are having the same problem,  
the problem is in your wiring or local service. Contact your local  
telephone company (charges may apply).  
Eliminate any background noise. Noise from a television, radio  
or other appliances may cause the phone to not dial out prop-  
erly. If you cannot eliminate the background noise, first try mut-  
ing the cordless handset before dialing, or dialing from another  
room in your home with less background noise.  
46  
Appendix  
Troubleshooting  
Make sure the power cord is securely plugged into the base.  
Plug the unit into a different, working electrical outlet not con-  
trolled by a wall switch.  
My cordless  
handset isn’t  
performing  
normally.  
Move the cordless handset closer to the base. You might have  
moved out of range.  
Reset the base. Unplug the unit’s electrical power. Wait for 15  
seconds then plug it back in. Allow up to one minute for the  
cordless handset and base to reset.  
Other electronic products can cause interference to your cord-  
less phone. Try installing your phone as far away from these  
types of electronic devices as possible: wireless routers, radios,  
radio towers, pager towers, cell phones, intercoms, room moni-  
tors, televisions, personal computers, kitchen appliances and  
other cordless phones.  
Ensure that the base is powered up.  
CONNECTING...  
displays on my  
cordless hand-  
set.  
Place the cordless handset in the base for one minute to allow  
the cordless handset and base to resynchronize channels.  
Move the cordless handset closer to the base. You might have  
moved out of range.  
If the cordless handset is in its base and the charging light does  
not come on, refer to The charge light is off in this trouble-  
shooting guide.  
Reset the base. Unplug the unit’s electrical power. Wait for 15  
seconds then plug it back in. Allow up to one minute for the  
cordless handset and base to reset.  
Other electronic products can cause interference with your  
cordless phone. Try installing your phone as far away from  
these types of electronic devices as possible: wireless routers,  
radios, radio towers, page towers, cell phones, intercoms, room  
monitors, televisions, personal computers, kitchen appliances  
and cordless phones.  
Charge the battery in the cordless handset for at least 16 hours.  
For optimum daily performance, return the cordless handset to  
its base when not in use.  
The batteries  
will not hold a  
charge.  
You may need to purchase a new battery, please refer to the  
battery section of this user’s manual.  
Your phone might be malfunctioning. Please refer to the war-  
ranty section of this user’s manual for further instruction.  
If the cordless handset is in its base and the charging light does  
not come on, refer to The charge light is off in this trouble-  
shooting guide.  
47  
Appendix  
Troubleshooting  
Other cordless phones and 802.11 wireless routers that are  
used for home computer networks also use internal radios to  
communicate. The radios may interfere with one another. You  
can improve the performance of your cordless phones and your  
router by:  
I get noise,  
static, or  
weak signal  
even when I’m  
near the base.  
a. positioning your new phone as far away as possible from  
any other existing cordless telephone system that is already  
installed in your home to avoid the two systems from interfering  
with each other.  
b. positioning your telephone base as far as possible from your  
router, computer or any other computer devices.  
c. selecting channels 4 through 10 for your router (refer to your  
router’s user’s manual for more information).  
Other electronic products can cause interference to your cord-  
less phone. Try installing your phone as far away from the fol-  
lowing electronic devices as possible: wireless routers, radios,  
radio towers, pager towers, cell phones, intercoms, room moni-  
tors, televisions, personal computers, kitchen appliances and  
other cordless phones.  
Microwaves operate on the same frequency as your phone. It is  
normal to experience static on your phone while the microwave  
oven is operating. Do not install this phone in the same outlet or  
near a microwave oven.  
If your phone is plugged in with a modem or a surge protec-  
tor, plug the phone (or modem/surge protector) into a different  
location. If this solves the problem, re-locate your phone or  
modem farther apart from one another, or use a different surge  
protector.  
Relocate your phone to a higher location. The phone will likely  
have better reception when not installed in a low area.  
If the other phones in your home are having the same problem,  
the problem is in your wiring or local service. Contact your local  
telephone company (charges may apply).  
If you subscribe to DSL service and if you hear noise during  
conversations and/or your caller ID features are not functioning  
properly, install a DSL filter to the telephone line between the  
telephone base and the telephone line jack. Contact your DSL  
provider to obtain a DSL filter.  
Disconnect the telephone base from the telephone jack, and  
plug in a different telephone. If you still hear other calls, the  
problem is probably in your wiring or local service. Call your  
local telephone company.  
I hear other  
calls while  
using my  
phone.  
48  
Appendix  
Troubleshooting  
Make sure the power cord is plugged in securely.  
I hear noise in  
the cordless  
handset, and  
none of the  
keys or but-  
tons work.  
Make sure that the ringer is not turned off. Refer to the  
section(s) on ringer selection in this user’s manual.  
My cordless  
handset does  
not ring when  
I receive a  
call.  
Make sure the telephone line cord is plugged securely into the  
telephone base and the telephone jack. Make sure the power  
cord is securely plugged in.  
The cordless handset may be too far from the telephone base.  
Charge the battery in the cordless handset for at least 16 hours.  
For optimum daily performance, return the cordless handset to  
its base when not in use.  
You may have too many extension phones on your telephone  
line to allow all of them to ring simultaneously. Try unplugging  
some of the other phones.  
The layout of your home or office might be limiting the operat-  
ing range. Try moving the base to another location, preferably  
on an upper floor.  
If the other phones in your home are having the same problem,  
the problem is in your wiring or local service. Contact your local  
telephone company (charges may apply).  
Test a working phone at the phone jack. If another phone has  
the same problem, the problem is the phone jack. Contact your  
local telephone company (charges may apply).  
Other electronic products can cause interference with your  
cordless phone. Try installing your phone as far away as pos-  
sible from electronic devices such as wireless routers, radios,  
radio towers, pager towers, cell phones, intercoms, room moni-  
tors, televisions, personal computers, kitchen appliances and  
other cordless phones.  
Your line cord might be malfunctioning. Try installing a new line  
cord.  
Re-install the battery pack, and place cordless handset in the  
base cradle.  
Wait for the cordless handset to re-establish its connection with  
the base. To be safe, allow up to one minute for this to take  
place.  
49  
Appendix  
Troubleshooting  
Other electronic products can cause interference with your  
cordless phone. Try installing your phone as far away from the  
following electronic devices as possible: wireless routers, radi-  
os, radio towers, pager towers, cell phones, intercoms, room  
monitors, televisions, personal computers, kitchen appliances  
and other cordless phones.  
My calls fade  
out or cut in  
and out while  
I’m using  
my cordless  
handset.  
Microwaves operate on the same frequency as your phone. It is  
normal to experience static on your phone while the microwave  
oven is operating. Do not install this phone in the same outlet or  
near the microwave oven.  
If your phone is plugged in with a modem or surge protector,  
plug the phone (or modem/surge protector) into a different loca-  
tion. If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protec-  
tor.  
Relocate your telephone base to a higher location. The phone  
will have better reception when not installed in a low area.  
If the other phones in your home are having the same problem,  
the problem is in your wiring or local service. Contact your local  
telephone company (charges may apply).  
Clean the cordless handset and base charging contacts each  
month using a pencil eraser or cloth.  
The charge  
light is off.  
Make sure the power and line cords are plugged in correctly  
and securely.  
Unplug the unit’s electrical power. Wait for 15 seconds, then  
plug it back in. Allow up to one minute for the cordless handset  
and base to reset.  
Your phone might be malfunctioning. Please refer to the war-  
ranty section of this user’s manual for further instruction.  
Caller ID is a subscription service. You must subscribe to this  
service from your local telephone company for this feature to  
work on your phone.  
My caller ID  
isn’t working.  
Your caller must be calling from an area that supports caller ID.  
Both you and your caller’s telephone companies must use caller  
ID compatible equipment.  
System does  
not receive CID  
or system does  
not display  
CID during call  
waiting.  
Make sure you subscribe to caller ID with call waiting features  
services provided by your local telephone company. Caller ID  
features will work only if both you and the caller are in areas  
offering caller ID service, and if both telephone companies use  
compatible equipment.  
50  
Appendix  
Troubleshooting  
If the phone does not seem to be responding normally, try  
putting the cordless handset in its base. If it does not seem to  
respond, do the following (in the order listed):  
Common cure  
for electronic  
equipment.  
Disconnect the power to the base.  
Disconnect the cordless handset battery, and spare battery, if  
applicable.  
Wait a few minutes.  
Connect power to the base.  
Re-install the battery pack, and place the cordless handset into  
the base.  
Wait for the cordless handset to re-establish its connection with  
the base. To be safe, allow up to one minute for this to take  
place.  
If a caller leaves a very long message, part of it may be lost  
when the system disconnects the call after four minutes.  
Incomplete  
messages.  
If the caller pauses for more than seven seconds, the system  
stops recording and disconnects the call.  
If the system’s memory becomes full during a message, the sys-  
tem stops recording and disconnects the call.  
If the caller's voice is very soft, the system may stop recording  
and disconnects the call.  
Difficulty hear-  
ing messages.  
Press VOLUME  
^
to increase speaker volume.  
Make sure that the answering system is on (see page 31).  
System does  
not answer  
after correct  
number of  
rings.  
If toll saver is activated, the number of rings changes to two  
when you have new messages waiting (see page 35).  
In some cases, the system may be affected by the ringing sys-  
tem used by the local telephone company.  
If the memory is full or the system is off, the system will answer  
after 10 rings.  
You need to reset the answering system clock (see page 32).  
CL flashes  
in message  
window.  
51  
Appendix  
Troubleshooting  
Make sure to enter your remote access code correctly (see page  
39).  
System  
does not  
respond  
to remote  
commands.  
Make sure you are calling from a touch tone phone. When you  
dial a number, you should hear tones. If you hear clicks, the  
phone is not a touch tone telephone and cannot activate the  
answering system.  
The answering system may not detect the remote access  
code while your announcement is playing. Try waiting until the  
announcement is over before entering the code.  
There may be noise or interference on the phone line you are  
using. Press dial pad keys firmly.  
Make sure answering system is on (see page 31).  
Make sure announcement only is off.  
System does  
not record  
message.  
When you record your announcement, make sure you speak in a  
normal tone of voice, about nine inches from the base.  
Announcement  
message is  
not clear.  
Make sure there is no background noise (TV, music, etc.) while  
you are recording.  
52  
Appendix  
Important safety instructions  
This symbol is to alert you to important operating or servicing instructions that may appear in this  
user’s manual. Always follow basic safety precautions when using this product to reduce the risk of  
injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe  
all markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect  
a gas leak, report it immediately, but use a telephone away from the area  
where gas is leaking. If this product is a cordless model, make sure the base  
is also away from the area.  
Do not use this product near water, or when you are wet. For exam-  
ple, do not use it in a wet basement or shower, or next to a swimming pool,  
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays  
for cleaning. If the product comes in contact with any liquids, unplug any  
line or power cord immediately. Do not plug the product back in until it has  
dried thoroughly.  
Install this product in a protected location where no one can trip over  
any line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in  
this user’s manual. If you cannot solve the problem, or if the product is  
damaged, refer to the limited warranty. Do not open this product except as  
may be directed in your user’s manual. Opening the product or reassembling  
it incorrectly may expose you to hazardous voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only  
as described in your user’s manual. Do not burn or puncture batteries  
— they contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized  
plug with one wide prong, it may not fit in non-polarized outlets.  
Do not defeat the purpose of these plugs. If they do not fit in your outlet,  
the outlet should be replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800)  
222–3111. In Canada, call 1 (866) 288-4268.  
53  
Appendix  
Important safety instructions  
Especially about cordless telephone  
Privacy: The same features that make a cordless phone convenient create  
some limitations.Telephone calls are transmitted between the base and the  
handset by radio waves, so there is a possibility that your cordless phone  
conversations could be intercepted by radio receiving equipment within  
range of the cordless handset. For this reason, you should not think of  
cordless phone conversations as being as private as those on cord-  
ed phones.  
Electrical power: The telephone base of this cordless telephone must be  
connected to a working electrical outlet.The electrical outlet should not be  
controlled by a wall switch. Calls cannot be made from the handset if  
the telephone base is unplugged or switched off, or if the electrical  
power is interrupted.  
Potential TV interference: Some cordless telephones operate at frequen-  
cies that may cause interference to TVs and VCRs. To minimize or prevent  
such interference, do not place the telephone base of the cordless telephone  
near or on top of a TV or VCR. If interference is experienced, moving the  
cordless telephone farther away from the TV or VCR will often reduce or  
eliminate the interference.  
Rechargeable batteries: This product contains either nickel-cadmium or  
nickel-metal hydride rechargeable batteries. Exercise care in handling batter-  
ies in order not to short the battery with conducting material such as rings,  
bracelets, and keys.The battery or conductor may overheat and cause harm.  
Observe proper polarity between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed  
of properly. Do not dispose of them in household garbage. Do not burn  
or puncture. Like other batteries of this type, if burned or punctured, they  
could release caustic material which could cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program  
to collect and recycle nickel-cadmium rechargeable batteries when taken out of service within the  
United States. These batteries may be taken to a participating local retailer of replacement batteries or recy-  
cling center. Or you may call 1 (800) 8BATTERY for locations accepting spent nickel-cadmium batteries. Nickel-  
metal hydride rechargeable batteries: dispose of these batteries in a safe manner. Do not burn or puncture.  
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause  
injury.  
54  
Appendix  
Important safety instructions  
Nickel-metal hydride rechargeable batteries: Dispose of these batter-  
ies in a safe manner. Do not burn or puncture. Like other batteries of this  
type, if burned or punctured, they could release caustic material which could  
cause injury.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to 900 MHz digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led  
a multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and  
Drug Administration,WTR had recommended to physicians that:  
Pacemaker patients  
• Should keep wireless phones at least six inches from the pacemaker.  
• Should NOT place wireless phones directly over the pacemaker, such as in a  
breast pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless phones.  
Especially about telephone answering systems  
Two-way recording: this unit does not sound warning beeps to let the other  
party know that the call is being recorded.To ensure that you are in compliance  
with any federal or state regulations regarding recording a telephone call, you  
should start the recording process and then inform the other party that you are  
recording the call.  
SAVE THESE INSTRUCTIONS  
55  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical  
requirements adopted by the Administrative Council for Terminal Attachments  
(ACTA). The label on the back or bottom of this equipment contains, among  
other things, a product identifier in the format US:AAAEQ##TXXXX. This  
identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular  
plug is provided with this product. It is designed to be connected to a compat-  
ible modular jack that is also compliant. An RJ11 jack should normally be used  
for connecting to a single line and an RJ14 jack for two lines. See installation  
instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices  
you may connect to your telephone line and still have them rung when you  
are called. The REN for this product is encoded as the 6th and 7th characters  
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In  
most, but not all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.  
This equipment may not be used with party lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the con-  
nection of this equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack  
until the problem has been corrected. Repairs to this telephone equipment can  
only be made by the manufacturer or its authorized agents. For repair proce-  
dures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone company  
may temporarily discontinue your telephone service. The telephone company is  
required to notify you before interrupting service. If advance notice is not prac-  
tical, you will be notified as soon as possible. You will be given the opportunity  
to correct the problem and the telephone company is required to inform you of  
your rights to file a complaint with the FCC. Your telephone company may make  
changes in its facilities, equipment, operation, or procedures that could affect the  
proper functioning of this product. The telephone company is required to notify  
you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing-aid  
compatible.  
56  
Appendix  
FCC Part 15  
If this product has memory dialing locations, you may choose to store emergency  
telephone numbers (e.g., police, fire, medical) in these locations. If you do store  
or test emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before hanging  
up.  
• Perform such activities in off-peak hours, such as early morning or late  
evening.  
This equipment has been tested and found to comply with the requirements  
for a Class B digital device under Part 15 of the Federal Communications  
Commission (FCC) rules. These requirements are intended to provide reason-  
able protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful inter-  
ference to radio communications. However, there is no guarantee that inter-  
ference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined  
by turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate the  
equipment.  
To ensure safety of users, the FCC has established criteria for the amount of  
radio frequency energy that can be safely absorbed by a user or bystander  
according to the intended usage of the product. This product has been tested  
and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used such  
that parts of the user’s body other than the hands are maintained at a distance  
of approximately 20 cm (8 inches) or more. If you choose to use a clipping  
device, please make sure to only use the supplied AT&T belt clip.  
57  
Appendix  
Limited warranty  
The AT&T brands are used under license. Any repair, replacement or warranty  
service, and all questions about this product should be directed to:Advanced  
American Telephones, 1(800) 222-3111 or www.telephones.att.com. In  
Canada, call 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product, Advanced American  
Telephones (“AAT”), warrants to the holder of a valid proof of purchase  
(“CONSUMER” or “YOU”) that the product and all accessories provided by  
AAT in the sales package (“PRODUCT”) are free from material defects in  
material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with operation instruc-  
tions. This limited warranty extends only to the consumer for products pur-  
chased and used in the United States of America.  
2. What will AAT do if the product is not free from material defects in mate-  
rials and workmanship during the limited warranty period (“MATERIALLY  
DEFECTIVE PRODUCT”)?  
During the limited warranty period, AAT’s authorized service representative  
will repair or replace, at AAT’s option, without charge, a materially defec-  
tive product. If AAT repairs this product, AAT may use new or refurbished  
replacement parts. If AAT chooses to replace this product, AAT may replace  
it with a new or refurbished product of the same or similar design. AAT will  
return repaired or replacement products to you in working condition.  
AAT will retain defective parts, modules, or equipment. Repair or replace-  
ment of product, at AAT’s option, is your exclusive remedy. You should  
expect the repair or replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR  
from the date of purchase.  
If AAT repairs or replaces a materially defective product under the terms  
of this limited warranty, this limited warranty also applies to repaired or  
replacement products for a period of either (a) 90 days from the date the  
repaired or replacement product is shipped to you or (b) the time remaining  
on the original one-year limited warranty, whichever is longer.  
58  
Appendix  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• product that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
• product that has been damaged due to repair, alteration, or modification  
by anyone other than an authorized service representative of AAT; or  
• product to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
• product to the extent that the problem is caused by use with non-AAT  
accessories; or  
• product whose warranty/quality stickers, product serial number plates or  
electronic serial numbers have been removed, altered or rendered illeg-  
ible; or  
• product purchased, used, serviced, or shipped for repair from outside the  
United States, or used for commercial or institutional purposes (including  
but not limited to products used for rental purposes); or  
• product returned without valid proof of purchase (see 6 below); or  
• charges for installation or setup, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, call 1 (800)  
222-3111 (in Canada, please dial 1 (866) 288-4268) for instructions regard-  
ing where to return the product. Before calling for service, please check the  
user’s manual. A check of the product controls and features may save you a  
service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or han-  
dling charges incurred in the transport of product(s) to the service location.  
AAT will return repaired or replaced product under this limited warranty to  
you, transportation, delivery or handling charges prepaid. AAT assumes no  
risk for damage or loss of the product in transit.  
If the product failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, AAT will notify  
you and will request that you authorize the cost of repair prior to any fur-  
ther repair activity. You must pay for the cost of repair and return shipping  
59  
Appendix  
Limited warranty  
costs for the repair of products that are not covered by this limited warranty.  
6. What must you return with the product to get warranty service?  
You must:  
a. return the entire original package and contents including the product to  
the AAT service location along with a description of the malfunction or  
difficulty;  
b. include “valid proof of purchase” (sales receipt) identifying the product pur-  
chased (product model) and the date of purchase or receipt (keep a copy  
for your records); and  
c. provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and AAT.  
It supersedes all other written or oral communications related to this product.  
AAT provides no other warranties for this product. The warranty exclusively  
describes all of AAT’s responsibilities regarding the product. There are no  
other express warranties. No one is authorized to make modifications to this  
limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may  
also have other rights which vary from state to state.  
Limitations:  
Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the product is fit for ordinary  
use) are limited to one year from date of purchase.  
Some states do not allow limitations on how long an implied warranty lasts,  
so the above limitation may not apply to you.  
In no event shall AAT be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue, inability  
to use the product, or other associated equipment, the cost of substitute equip-  
ment, and claims by third parties) resulting from the use of this product.  
Some states do not allow the exclusion or limitation of incidental or conse-  
quential damages, so the above limitation or exclusion may not apply to you.  
Please retain your receipt as your proof of purchase.  
60  
Appendix  
Technical specifications  
RF frequency band  
(handset to base)  
2400 MHz — 2483.5 MHz  
5725 MHZ — 5850 MHz  
95  
RF frequency band  
(base to handset)  
Channels  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Telephone base voltage  
(AC voltage, 60Hz)  
96 — 130 Vrms  
Telephone base voltage  
(AC adapter output)  
9VDC @600mA  
Handset voltage  
3.2 — 4.7 VDC 700mAh  
9VDC @200mA  
Charger voltage  
(AC adapter output)  
Replacement battery  
Battery pack (part number 80-5848-  
00-00) 3.6V 700mAh  
61  
Appendix  
Index  
A
I
AC adapter, 8  
Adding new handsets, 44  
Alert tones, 41  
Answering calls, handset, 12; base,  
13  
Answering system, 31-40  
Intercom, 16  
Incoming call log, 29  
Incoming calls (answering), handset,  
12; base, 13  
Indicator lights, 41  
L
B
Last number redial, handset, 12;  
base, 13  
Low battery, 9  
Battery charging, 9  
Battery installation, 9  
Belt clip, 11  
M
C
Making calls, handset, 12; base, 13  
Menus, 2  
Messages, 31-40  
Mute, 15  
Call forward, 17  
Call waiting, 14  
Call transfer, 18  
Caller ID, 27  
N
Names,  
add entries to phone directory,  
30  
enter into directory, 23  
search for, 25  
delete entries, 29  
dial entries, 29  
CID, 27  
O
Clear voice mail indication, 20  
Operating range, 7  
D
Q
Delete call log entries, 29  
Delete redial entries, 12  
Dialing,  
Quick reference guide, 2-3  
R
from a CID record, 29  
directory dialing, 26  
Directory, 22  
Receiving calls, handset, 12; base, 13  
Recharging, 9  
Redial, handset, 12; base, 13  
Replacing a handset, 45  
Ringer silencing, 15  
Ring tone options, 19  
dial number, 26  
edit entries, 26  
name search, 25  
new entries, 23  
S
E
Search for names, 25  
Speakerphone, 12  
Switchhook flash, 14  
Elapsed time, 12  
Ending calls, handset, 12; base, 13  
F
T
Flash (switchhook flash), 14  
Technical specifications, 61  
Troubleshooting, 46-52  
H
V
Hands-free use, 12  
Handset locator, 13  
Headset, 11  
Volume controls, 14  
62  
Appendix  
Remote access wallet card  
Use the wallet card below to help you remember commands to control your  
answering system from any touch tone telephone.  
Cut along dotted line.  
Call your phone number, then enter  
your two-digit access code (preset to  
19).  
Action  
Remote command  
Play all messages....................... 1  
Play new messages................... 2  
Delete the message................. 3  
Delete all old messages .......... 33  
Repeat or go back.................... 4  
Stop.............................................  
Help menu.................................  
5
*5  
Fold here.  
Skip the message...................... 6  
Review announcement............ #7  
Record announcement............ *7  
Record memo........................... 8  
Review remote access code.. #9  
Change remote access code.. *9  
Answer machine ON/OFF... 0  
5.8 GHz CordlessTelephone/Answering System E5917/E5938B/E5939B  
Copyright © 2006 Advanced AmericanTelephones. All rights reserved.  
63  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China.  
Copyright © 2006 Advanced AmericanTelephones. All rights reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China. Issue 2 AT&T 06/06.  
91-000761-020-000  

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